In This Role, You Will:

• Monitor and manage patient communications, ensuring timely responses and appropriate action on messages related to patient care coordination.

• Patient outreach and education and clinical questions; within the LPNs scope of practice.

• Guide patients through their care journey by facilitating appointments, follow-ups, and ensuring patients have access to necessary services.

• Assist centralized FMLA team with completion of forms requiring provider signature.

• Process and coordinate prescription refill requests in collaboration with healthcare providers, ensuring accuracy and timely delivery.

• Utilize Prescription Monitoring System (PMP) for refill requests of controlled substances, ensuring proper follow-up is scheduled.

• Liaise with the revenue cycle team to provide patients with updates on authorizations and referrals.

• Arrange Peer to Peer conversations with providers to ensure authorization of testing and medications are completed in a timely manner.

• Work closely with physicians, nurses, and other healthcare professionals to develop and implement individualized plans of care for the patient.

• Identify qualifying patients and enroll in Chronic Care Management to support ER avoidance.

• Work closely with the triage team and APP to coordinate care for patients experiencing acute symptoms.

• Serve as a liaison between patients and the healthcare team, addressing concerns and ensuring that patient needs are met promptly.

• Ensure patients are educated on their healthcare needs to ensure they are part of their overall treatment plan.

• Maintain accurate and up-to date-patient records, documenting all interactions, care time, and outcomes in compliance with health regulations.

We Require:

• Graduate from an accredited School of Nursing and with an unencumbered New York license.

• Nursing Experience with one year of acquired clinical competence preferred.

• Excellent assessment, communication and organizational skills.

• Good computer knowledge.

• Ability to plan, organize, develop, and interpret health data, goals, and objectives that are necessary for providing quality coordination of care.

• Urology experience preferred.

What We Offer:

• Salary: Starting at $32/hour

• Benefits: Health Insurance on Day 1, Dental, Vision, Life Insurance, Short- and Long-term disability, 401k Plan, generous PTO, 8 paid holidays (2 floating), and more

Join us at NYCBS, where we are making strides in healthcare through innovative and compassionate care.

Visit our website at: Nycancer.com

Follow us on Facebook: NYCBS on Facebook

*New York Cancer and Blood Specialists is an Equal Opportunity Employer.*