 Conduct patient registration, which includes securing required paperwork and insurance documentation, and verification of insurance and patient eligibility.
 Process co-pays and schedule patient appointments for assigned center.
 Coordinate provider referrals to assigned Specialist.
 Answer patient questions regarding their care and keep them informed of their status.
 Inform technical staff of patient flow.
 Prepare patients for examination, which includes conducting interviews to verify patient information, record medical history; confirm purpose of visit;
 Perform preliminary physical test (blood pressure, weight, temperature, etc.) for vital signs and escalate critical cases to provider as needed.
 Conduct point of care testing as needed (i.e., flu, strep, urinalysis, ECG, HCG); and provide patient information to provider.
 Responsible for stocking supplies and maintenance of exam rooms, front desk, and reception area; ensure providers have medical supplies needed.
 Responsible for completing order sheets to maintain supply inventory levels; regularly check expiration dates on supplies.
 Responsible for maintenance of medical records and scanning charts to patient files.
 Answer phone calls, collect and sort daily incoming and outgoing postal correspondence
 Ensure reception is well maintained
 Conduct courtesy call-backs for patient follow-up.
 Perform opening and closing duties, which includes cashing out, end-of-day communication, and securing the building.
 Follow operating instructions to perform and document daily controls and calibration of equipment; maintain Quality Assurance/Quality Control logs for equipment troubleshoot breakdowns, perform preventive maintenance, and submit repair tickets as needed.
 Other patient care responsibilities as defined in the Medical Assistant Guideline document.
 All other duties as assigned.