Be Here. Be Great. Working for a leader in the insurance industry means opportunity for you. Great American Insurance Group's member companies are subsidiaries of American Financial Group. We combine a "small company" culture where your ideas will be heard with "big company" expertise to help you succeed. With over 30 specialty and property and casualty operations, there are always opportunities here to learn and grow.

At Great American, we value and recognize the benefits derived when people with different backgrounds and experiences work together to achieve business results. Our goal is to create a workplace where all employees feel included, empowered, and enabled to perform at their best.

Corporate Claims is currently seeking a Claims Representative/Senior Claims Representative to join the Reinsurance Claims department located in Cincinnati, Ohio. Great American’s culture is built on connection, shared learning, and strong relationships. To support this, employees in this role are expected to be on-site four days a week, with the flexibility to work one day remotely. Core in‑office days are Tuesday–Thursday, with the fourth day determined by business needs.

To be successful in this role, you should have a strong understanding of ceded reinsurance claims processes, excellent communication skills, and the ability to collaborate effectively across functions in a dynamic, team-oriented environment.

Essential Job Functions and Responsibilities

This individual will be part of a team responsible for the daily handling of reinsurance claims, including:

• Evaluating applicable reinsurance coverages across various lines of business, including but not limited to property, casualty, excess/umbrella, specialty lines, workers’ compensation, asbestos, and pollution coverages.
• Maintaining a diary of claims for reporting, updating, and billing losses to reinsurers consistent with the terms of the reinsurance contracts.
• Responding timely to reinsurer information requests and claims technical inquiries.
• Understanding reinsurance structures to produce net exposure calculations.
• Ensuring ceded reinsurance claim cessions are recorded in an accurate and timely manner.
• Documenting and maintaining records for proper claim follow up.
• Collaborating with reinsurance accounting team by assisting with reinsurance collections as needed.
• Facilitating reinsurer claim reviews.
• Participating in reinsurance and team projects as needed.
• Providing guidance and assistance to other functional areas.
• Ensuring all applicable company policies and procedures are followed.
• Performing other duties as assigned.

Qualifications

• Bachelor’s degree or equivalent experience.
• Experience: 1-3 years of reinsurance claims experience. Some knowledge of direct claim handling and/or reinsurance is preferred.
• Basic understanding of insurance policies, coverage and claim issues for property, casualty and specialty lines of business.
• Collaborative mindset and willingness to work with people outside immediate reporting hierarchy.
• Proficiency in Microsoft365 suite of products, specifically Excel.
• Professional writing and oral communication skills.
• Willingness and ability to cross train in and understand multiple lines of business.
• Ability to manage and prioritize concurrent assignments and responsibilities.

Business Unit:

Benefits:

We offer competitive benefits packages for full-time and part-time employees*. Full-time employees have access to medical, dental, and vision coverage, wellness plans, parental leave, adoption assistance, and tuition reimbursement. Full-time and eligible part-time employees also enjoy Paid Time Off and paid holidays, a 401(k) plan with company match, an employee stock purchase plan, and commuter benefits.

Compensation varies by role, level, and location and is influenced by skills, experience, and business needs. Your recruiter will provide details about benefits and specific compensation ranges during the hiring process. Learn more at http://www.gaig.com/careers.

*Excludes seasonal employees and interns.