The Supply Chain Customer Delivery Analyst provides financial and analytical support across customer delivery operations. This role partners with Supply Chain Finance, Logistics Operations, Divisional Finance, and other cross-functional teams to improve financial visibility, strengthen forecasting and planning, ensure accurate financial reporting, and identify the underlying drivers of transportation costs and business performance.

What You Will Do:

• Lead and support annual planning, forecasting, and month-end close processes for customer delivery costs.
• Analyze actual results versus plan, forecast, and prior year to identify key cost drivers, risks, and opportunities, and explain rate, volume, mix, and other operational drivers.
• Develop financial models and analyses to support business decisions, cost initiatives, and operational changes, and produce clear financial insights.
• Identify gaps in existing processes and implement improvements that strengthen financial controls and reporting accuracy.
• Support evaluation of carrier, network, customer, and operational cost trends.
• Communicate financial results and cost drivers in a clear, actionable manner to both finance and non-finance audiences.
• Support cross-functional projects requiring financial analysis, modeling, or business-case development, including ad hoc reporting and strategic analysis

Minimum Qualifications:

• Bachelor’s degree in Finance, Accounting, or Economics

• Minimum X years of Finance experience

• Technical skill set should include Microsoft suite with strong proficiency in Excel and Power BI

Preferred Qualifications:

• Strong analytical aptitude, high attention to detail and the ability to work independently
• Result oriented, proactive, and possesses a high level of integrity
• Strong leadership skills with strengths in analytical and communications, handling complexity and organizational sensitivity
• Experience in Supply Chain Finance or Supply Chain
• Strong written and verbal communication skills and interpersonal skills
• Self-motivated, with strong organizational and time management skills
• Must demonstrate overall business acumen and ability to deal with ambiguity
• Strong accounting and financial aptitude