The people of Memorial Sloan Kettering Cancer Center (MSK) are united by a singular mission: ending cancer for life. Our specialized care teams provide personalized, compassionate, expert care to patients of all ages. Informed by basic research done at our Sloan Kettering Institute, scientists across MSK collaborate to conduct innovative translational and clinical research that is driving a revolution in our understanding of cancer as a disease and improving the ability to prevent, diagnose, and treat it. MSK is dedicated to training the next generation of scientists and clinicians, who go on to pursue our mission at MSK and around the globe.

Exciting Opportunity at MSK: Cashier I

Join MSK as a Cashier I and support essential financial transactions and patient account activities across the organization. In this role, you’ll provide accurate and responsive cashiering services, process and reconcile payments, maintain detailed documentation, and help ensure financial transactions and patient account information are handled accurately and efficiently.

Role Overview

• Perform routine cashiering functions, including payment posting, daily transaction reconciliation, preparation of deposits, and disbursement of funds and change to departments.

• Process patient co-payments and accurately post payments to patient accounts in EPIC.

• Reconcile transactions and support daily reporting and deposit activities.

• Process corporate payments for departments, including Pathology and Radiology, through TC Vault.

• Post pharmacy co-payments received from patients and ensure payments are accurately reflected within patient revenue systems.

• Support Patient Financial Services activities by reviewing account balances and referring issues involving previous insurance coverage as appropriate.

• Enter updated insurance information into the Patient Revenue system to support accurate patient account records.

• Document actions taken within TC Vault and Patient Revenue systems, including payments, patient discussions, Medicaid verification, insurance updates, and pre-certification activity.

• Complete required operational logs, spreadsheets, reports, and other documentation accurately and consistently.

• Approve patients for Philanthropic Social Work funds and disperse money to patients via cash, zelle or checks.

Key Qualifications

• Banking or cashiering experience preferred.

• Familiarity with Microsoft Office applications, including Microsoft Excel.

• Ability to support payment processing, reconciliation, and financial transaction documentation with accuracy.

• Ability to maintain detailed records and complete operational logs, spreadsheets, and reports.

Core Skills 

• Attention to Detail: Maintains accuracy when processing payments, reconciling transactions, updating account information, and completing documentation.

• Customer Service: Communicates professionally and clearly while supporting patients and internal partners with payment and account-related needs.

• Accountability: Takes ownership of assigned transactions and documentation and follows through to ensure work is completed accurately.

• Organization: Effectively manages daily transactions, reports, deposits, records, and other operational responsibilities.

• Collaboration: Works effectively with Patient Financial Services and other MSK departments to support accurate and timely financial processes.

Additional Information

• Schedule: Onsite, Monday–Friday from 9:00 AM–5:00 PM.

• Location: 1275 York Avenue

• Reporting To: Supervisor, Cashiers & Financial Assistant

Closing:

At MSK, we believe in fair, competitive pay that reflects your job, experience, and skills.

MSK is an equal opportunity and affirmative action employer committed to diversity and inclusion in all aspects of recruiting and employment. All qualified individuals are encouraged to apply and will receive consideration without regard to race, color, gender, gender identity or expression, sexual orientation, national origin, age, religion, creed, disability, veteran status or any other factor which cannot lawfully be used as a basis for an employment decision.  

Federal law requires employers to provide reasonable accommodation to qualified individuals with disabilities. Please tell us if you require a reasonable accommodation to apply for a job or to perform your job. Examples of reasonable accommodation include making a change to the application process or work procedures, providing documents in an alternate format, using a sign language interpreter, or using specialized equipment.