Agency

Department

Coordinates the campus visit program at Texas A&M University-Victoria to support recruitment and enrollment goals. Develops and implements campus tours and admissions events, coordinates Welcome Center operations, and oversees the student ambassador program to provide informative and welcoming experiences for prospective students and their families.

Primary Duties

· Plans, develops, and implements campus tours, group visits, and admissions-sponsored events.

· Coordinates daily Welcome Center activities, including visitor scheduling, reception, and campus tour arrangements.

· Supervises student ambassadors, including assigning work, maintaining schedules, providing coaching, approving time, and participating in hiring and corrective action as authorized.

· Develops and maintains ambassador training materials and tour resources to promote accurate information and consistent service.

· Coordinates event logistics, including campus participation, facilities, schedules, registration, and day-of activities.

· Develops and maintains visit communications to provide prospective students and families with timely information before and after their visits.

· Collaborates with Admissions, academic departments, and student service offices to highlight university programs and resources.

· Collects and analyzes visit participation data and visitor feedback to evaluate program effectiveness and recommend improvements.

· Responds to visitor inquiries and resolves routine concerns. Provides information about admissions requirements, academic programs, and campus services and refers specialized questions to appropriate offices.

· Provides campus tours and presentations as needed.

· Maintains visit records, program materials, and related databases.

· Performs other job-related duties as assigned.

Supervisor

Executive Director of Enrollment Management.

Subordinates

Student ambassadors assigned to the campus visit program.

Job Requirements

Education & Experience

Bachelor’s degree or an equivalent combination of education and experience. Two years of related experience.

Knowledge, Skills, & Abilities

Knowledge of program and event coordination, customer service, and higher education admissions functions. Strong organizational, interpersonal, and verbal and written communication skills. Ability to develop and coordinate visit experiences, train and supervise student employees, evaluate program information, and recommend improvements. Ability to manage competing priorities, resolve visitor concerns, and work cooperatively with students, families, faculty, staff, and campus partners.

PC Skills

Proficiency with word processing, spreadsheet, database, and presentation applications. Ability to use visit scheduling, event registration, and communication systems to maintain records and coordinate program activities.

Working Conditions

Work is performed in an office environment and throughout campus during tours and events. Requires regular interaction with prospective students, families, and campus personnel, including walking and standing during visit activities. May require driving a university or personal vehicle for university business.

Required Documents: Resume, Cover Letter, References

Starting salary for this position is $3,333.33/month and is negotiable depending on education and experience.

Texas A&M University-Victoria Values: Together We Rise

Wisdom

Excellence

Respect

Integrity

Students

Empathy

Setting: Texas A&M University-Victoria is the most recent addition to the Texas A&M University System. The University was founded in 1973 as part of the University of Houston System and was transferred to the Texas A&M University System during the 89th Texas Legislative Session. A&M-Victoria is the only four-year university in a 100-mile radius and is just 30 miles from the Texas Gulf Coast. The University is a Hispanic-Serving Institution located in the Coastal Bend region of Texas. It serves the educational needs, promotes economic well-being, and advances the community and region's quality of life through teaching, research, and service excellence. The university is accredited by the Southern Association of Colleges and Schools Commission on Colleges (SACSCOC), and it offers more than 50 academic programs, as well as concentrations and certificates. The university also has several accreditations for specific areas and programs, including from the AACSB, ABET, CACREP and CCNE. In addition to its recent transition into The Texas A&M University System, A&M-Victoria is in the process of adding academic programs in three major areas: aviation, agribusiness, and engineering. In addition to academic excellence, A&M-Victoria has a thriving Athletics program that offers six competitive teams: baseball, softball, men’s and women’s soccer, and men’s and women’s golf. The Jaguars are part of the National Association of Intercollegiate Athletics (NAIA), and the baseball, softball and soccer teams compete in the Red River Athletic Conference. The golf teams compete in the Association of Independent Institutions Conference. Learn more about Texas A&M University-Victoria's history, academic programs, and campus facilities here.

All positions are security-sensitive. Applicants are subject to a criminal history investigation, and employment is contingent upon the institution’s verification of credentials and/or other information required by the institution’s procedures, including the completion of the criminal history check.

Equal Opportunity/Veterans/Disability Employer.