At Lhoist North America, our core values of Respect, Courage, and Integrity are more than words. We respect people, encourage courageous innovation, and uphold integrity in everything we do. If these principles resonate with you, you may find your next great opportunity with us.

We believe our people make the difference. That’s why we invest in talent by offering meaningful opportunities to grow your skills, expand your knowledge, and pursue your interests. Our work environment prioritizes safety, fosters collaboration across teams, and embraces inclusion. Here, you’ll be challenged to grow, and you’ll be supported throughout your career journey. Join us and help shape the future of Lhoist North America.

POSITION SUMMARY:

Responsible for truck loading and customer service while abiding by all MSHA safety regulations, Safe Feed Safe Food/Safe Quality Feed (SFSF/SQF), quality systems, and company policies.

RESPONSIBILITIES & EXPECTATIONS:

 Truck Loading

• Weigh trucks in and out of plant

• Track weight information from scale to computer system

• Ensure accurate data is entered into computer system

• Ability to accurately load bulk trucks with minimal overloads and reloads

• Ability to identify correct material products

• Ensures correct product and weight is loaded onto trucks.

• Inspects trucks in compliance of Safe Feed Safe Food (SFSF) and Quality systems

• Takes quality samples of loads to ensure customer quality assurance.

Customer Service

• Greet and direct truck drivers upon exit of the scale house.

• Data entry and answer phones as needed.

• Assist site leaders with assigned tasks.

Safety

• Ensure that truck drivers conduct business in a safe manner.

• Provide general upkeep of the scale house.

• Report any operational or safety problems to management.

• Perform daily work place exams (WPE) including fall protection equipment, loading equipment, and all of shipping work space to MSHA standard

General Duties

• Efficiently operate JWS, Transwide, and BOL interface with ability to add and void tickets

• Understand & shadow Customer Service (CSR) reviewing and posting daily tickets (recommend 40 hrs/year)

• Notify office when low inventory of shipping supplies (Paper, Toner, Labels, Forms)

• Ability to safely reset shipping area breakers

• Begin learning the plant production process flow by cross training (recommend 40 hrs/year)

• Illustrate a quality competence on testing procedures and customer requirements (recommend 40 hrs/year in lab)

• Ability to operate equipment- Dump Truck, Skid Steer, 972 Loader, Water Truck, scissor lift and manlift

• Ability to repair chutes and pulleys in the shipping area

• Consistently inputs SAP Maintenance Notifications

• Ability to safely “unplug” a silo

• Takes ownership in shipping area with housekeeping excellence including vegetation clean up

• Consistently achieves high completion of daily task list

ATTRIBUTES:

•  Manufacturing background.

• Demonstrate strong customer service skills. 

• Ability to perform basic mathematical calculations is required. 

• Must be able to work shift work, seven days a week including holidays and be flexible to schedule changes, including overtime.

• Effectively communicate and interact with supervisors, managers, and peers.

• Multi-tasking skills with the ability to operate a computer.

• Knowledge of MSHA rules as they relate to the position.

• All personnel will be responsible for the facilities’ Safe Food initiative based on FSMA and Current Good Manufacturing Practices.

PHYSICAL DEMANDS INCLUDE, BUT ARE NOT LIMITED TO:

• Tolerate working outside in severe weather conditions as well as exposure to industrial high temperature, noise and dust.

• Access all areas within a site which could include heights of 80 feet, confined spaces, frequent climbing ladders or stairs, and accessing tunnels.

• Ability to lift 50 pounds

• Outdoors. High and Low Temperature

REQUIRED EDUCATION:

• High School Diploma or GED Equivalent.

REQUIRED EXPERIENCE:

• 0-5 years related experience.

PREFERRED EXPERIENCE:

• 1-5 years related experience in an industrial environment

Lhoist North America is proud to offer a highly competitive compensation package designed to support your well-being and future.

Our benefits include comprehensive medical, dental, vision, life, and disability insurance, along with paid vacation and sick time. We also offer an attractive 401(k) Retirement Savings Plan with a generous Employer Match as well as a Supplemental Contribution based on your Years of Service to help you plan confidently for the future. We recognize that growth doesn’t stop at the workplace. That’s why we provide educational assistance to encourage continued learning and professional development, empowering our employees to reach their full potential.

At Lhoist North America, your success is our investment.

Lhoist North America is proud to be an Equal Opportunity Employer.

We are committed to fostering a workplace that values inclusion, respect, and diversity. All qualified applicants will receive consideration for employment without regard to race, color, religion, age, sex, sexual orientation, gender identity, national origin, disability, or protected veteran status. We believe that a diverse and inclusive environment strengthens our teams and drives innovation. That’s why we encourage individuals from all backgrounds to apply and strive to ensure every employee feels respected, supported, and empowered to succeed.

At Lhoist North America, inclusion isn’t just a policy, it’s a core part of who we are.

If you need assistance completing the application process, please contact [email protected]. This contact information is for accommodation requests only and cannot be used to inquire about the status of applications.