Summary:

The purpose of the Omni (Store 2 Door) Outfitter is to process, package and ship orders from the store to door program with speed, efficiency and accuracy, following all established processes and standard operating procedures.

Responsibilities:

• Receive and confirm incoming orders, retrieving the required product to fill the order from the back room or sales floor.
• Prepare orders for shipment by packaging, weighing and measuring packages, creating shipping labels, creating invoices, and handing packages off to UPS or Canada Post.
• Process orders and product/article transfers using SAP.
• Conduct package audits against shipment manifests to ensure accuracy.
• Communicate cancellations, split orders, and order issues to the Store to Door Canada group.
• Order and maintain packaging and shipment supplies.
• Ensure the cleanliness and organization of the store to door work area.
• Other duties assigned by Management

Qualifications:

• One or more years’ experience in a sales or service environment is preferred
• High school diploma or equivalent is preferred
• Ability to provide superior customer service and exceed customer’s expectations
• Ability to use good judgment and logic
• A Restricted and Non-Restricted Possession and Acquisition License is required; training will be provided if necessary
• Experience in a related field or outdoor lifestyle
• Knowledge of Cabela’s specific products is an asset