ABOUT STORD

Stord is The Consumer Experience Company, powering seamless checkout through delivery for today's leading brands. Stord is rapidly growing and strategically scaling teams across the entire company, and seeking energetic experts to help us achieve our mission.

By combining comprehensive commerce-enablement technology with high-volume fulfillment services, Stord provides brands a platform to compete with retail giants. Stord manages over $10 billion of commerce annually through its fulfillment, warehousing, transportation, and operator-built software suite including OMS, Pre- and Post-Purchase, and WMS platforms. Stord is leveling the playing field for all brands to deliver the best consumer experience at scale.

With Stord, brands can increase cart conversion, improve unit economics, and drive sustained customer loyalty. Stord’s end-to-end commerce solutions combine best-in-class omnichannel fulfillment and shipping with leading technology to ensure fast shipping, reliable delivery promises, easy access to more channels, and improved margins on every order.

Hundreds of leading DTC and B2B companies like True Classic, Native, Seed Health, goodr, Sundays for Dogs, and more trust Stord to deliver industry-leading consumer experiences on every order. Stord is headquartered in Atlanta with facilities across the United States, Canada, and Europe. Stord is backed by top-tier investors including Kleiner Perkins, Franklin Templeton, Founders Fund, Strike Capital, Baillie Gifford, and Salesforce Ventures.

We are looking for a highly analytical, detail-oriented Business Intelligence Analyst to join our Strategy team and partner closely with senior leadership. This person will own the reporting, dashboards, and analysis that help our executive team make better decisions and communicate the performance of the business to our Board of Directors, investors, and internal leadership.
This is not a traditional reporting role. You will be responsible for taking complex business questions, finding the right data, turning it into clear insights, and building scalable reporting that can be used repeatedly across the organization.
You will work closely with Strategy, Finance, and senior leadership, with significant exposure to the executive team.

BI Analyst, Office of the President

About the Role

We are looking for a highly analytical, detail-oriented Business Intelligence Analyst to join our Strategy team and partner closely with senior leadership. This person will own the reporting, dashboards, and analysis that help our executive team make better decisions and communicate the performance of the business to our Board of Directors, investors, and internal leadership.

This is not a traditional reporting role. You will be responsible for taking complex business questions, finding the right data, turning it into clear insights, and building scalable reporting that can be used repeatedly across the organization.

You will work closely with Strategy, Finance, and senior leadership, with significant exposure to the executive team.

What You'll Do

Executive, Board & Investor Reporting

• Build and maintain dashboards and reporting used for Board of Directors meetings, investor materials, executive reviews, and leadership meetings
• Own the underlying data and analysis behind key company metrics
• Partner with Strategy and Finance to prepare recurring reporting and investor materials
• Translate complex business performance into clear, executive-ready insights and visualizations
• Quickly investigate changes in performance and identify the key drivers behind the numbers

Business & Financial Reporting

• Build recurring reporting around revenue, margin, EBITDA, operating expenses, headcount, sales, customer performance, and other key business metrics
• Support actuals vs. budget vs. forecast reporting
• Partner with Finance to ensure reporting is accurate, consistent, and aligned with financial statements and company planning
• Identify opportunities to automate manual reporting and reduce reliance on spreadsheets and one-off analyses

Dashboards & Business Intelligence

• Build and own executive dashboards that provide a clear view of company performance
• Develop dashboards and reporting for internal leadership meetings across areas such as Sales, Operations, CX, Finance, and People
• Establish consistent KPI definitions and create a single source of truth for critical business metrics
• Improve the way leaders access and consume data across the organization

Data & Analytics

• Pull, analyze, and reconcile data across multiple systems and data sources
• Strong SQL proficiency and Semantic data layer experience
• Identify data quality issues and work with relevant teams to resolve them
• Turn ambiguous business questions into structured analyses and actionable recommendations
• Build repeatable processes and automated reporting wherever possible

What We're Looking For

• 3–6+ years of experience in business intelligence, data analytics, strategic finance, FP&A, or a similar analytical role
• Strong SQL skills and experience working with large or complex datasets
• Strong Excel / Google Sheets skills
• Experience building dashboards in Power BI, Tableau, Looker, or a similar BI platform
• Strong understanding of financial and operational metrics
• Exceptional attention to detail and a high bar for data accuracy
• Ability to work independently and take an ambiguous question from idea → analysis → executive-ready output
• Strong communication skills and the ability to explain complex data clearly to non-technical audiences
• Ability to manage multiple priorities in a fast-paced environment

You'd Be Especially Strong If You Have

• Experience supporting a CEO, CFO, Strategy team, or executive leadership team
• Experience with Board or investor reporting
• Experience in FP&A or financial reporting
• Experience in a high-growth technology, logistics, e-commerce, or SaaS company
• Experience working with data warehouses and modern data stacks
• Experience automating recurring reporting
• Python or other analytical programming experience
• A strong understanding of how financial, operational, and commercial metrics connect

What Success Looks Like

You will become the person the Strategy and executive teams rely on to answer questions like:

• How is the business performing?
• What changed?
• Why did it change?
• What are the key drivers?
• Are we on track against our plan?
• What should leadership be paying attention to?

You'll build the dashboards and reporting infrastructure that make those answers accessible, accurate, and repeatable.

Most importantly, you'll help turn data into a competitive advantage for how we run the business.