Whatever the role, everyone at Grady is part of something bigger. Choosing a career at Grady is choosing to be part of a legacy of service and commitment to our communities. If you want to make a difference, we want to hear from you.

Job Summary

The Benefits Manager is responsible for the administration, compliance, and continuous improvement of an organization's employee benefits programs. This role oversees health and welfare benefits, retirement plans, leave programs, wellness initiatives, and vendor relationships to ensure employees receive competitive and cost-effective benefits. Partners with Human Resources, Finance, Payroll, leadership teams, and external vendors to develop benefits strategies that support employee wellbeing, talent attraction, retention, and organizational goals. Ensure compliance with all applicable federal and state regulations, manages benefits budgets, analyzes program effectiveness, and leads initiatives to enhance the employee experience.

RESPONSIBILITIES:

Benefits Administration

• Oversee administration of medical, dental, vision, life insurance, disability, retirement, and voluntary benefit programs.
• Ensure accurate employee enrollments, eligibility determinations, and benefit changes.
• Manage annual open enrollment planning, execution, and post-enrollment audits.
• Establish and maintain benefits policies and procedures.

Compliance & Regulatory Management

• Ensure compliance with federal, state, and local regulations including ACA, COBRA, HIPAA, ERISA, FMLA, and applicable labor laws.
• Monitor regulatory changes and implement necessary updates to benefit programs.
• Coordinate benefits audits and maintain required documentation.
• Mitigate organizational risk through compliant benefits practices.

Vendor & Carrier Management

• Manage relationships with insurance carriers, brokers, consultants, and third-party administrators.
• Monitor vendor performance and service-level agreements.
• Resolve complex escalated benefits issues and claims concerns.

Retirement Plan Administration

• Oversee retirement programs, including 401(k), pension, and deferred compensation plans.
• Ensure regulatory compliance and timely reporting.
• Collaborate with plan administrators and investment advisors.
• Monitor participation rates and employee engagement.

Leave of Absence Administration

• Oversee FMLA, ADA, short-term disability, long-term disability, parental leave, and other leave programs.
• Ensure consistent application of leave policies and compliance requirements.
• Coordinate with HR, managers, employees, and third-party vendors.
• Support return-to-work and accommodation processes.

Employee Communication & Education

• Develop and implement benefits communication strategies.
• Create educational materials, enrollment guides, and presentations.
• Conduct benefits meetings, webinars, and open enrollment sessions.
• Promote employee understanding and utilization of benefit programs.

Reporting & Analytics

• Analyze enrollment, participation, utilization, and cost data.
• Track key performance indicators and benefits trends.
• Support workforce planning and strategic decision-making through data analysis.

Wellness & Employee Engagement

• Lead employee wellness and wellbeing programs.
• Manage employee assistance and recognition programs related to wellbeing.
• Measure program effectiveness and employee engagement.

Additional duties as assigned.

QUALIFICATIONS:

• Bachelor’s degree in a related field of study.
• Demonstrated experience managing health and welfare benefit programs, retirement plans, leave administration, and vendor relationships required.
• 7–10 years of progressive experience in benefits administration, human resources, compensation and benefits, or total rewards required.
• Experience managing complex benefit programs for mid-sized to large organizations (500+ employees) preferred.
• Experience leading benefits strategy, plan design, compliance, and cost management initiatives preferred.

Core Competencies
These competencies reflect the values and behaviors expected of all Grady team members, regardless of role. They ensure that every employee contributes to safe, high-quality care, positive patient experience, and a collaborative work environment.

1. Patient-Centered Care – Demonstrates a commitment to delivering safe, compassionate, and high-quality care that prioritizes the well-being and satisfaction of patients and their families.
2. Integrity & Accountability – Acts ethically, maintains confidentiality, and accepts responsibility for actions, decisions, and outcomes.
3. Collaboration & Teamwork – Builds positive relationships, works effectively across departments, and supports colleagues to achieve shared goals.
4. Communication – Communicates clearly, respectfully, and effectively with patients, families, colleagues, and leadership.
5. Respect & Inclusion – Creates an inclusive environment by valuing diversity, treating others with dignity, and ensuring equitable care and opportunities for all.
6. Quality & Safety – Adheres to best practices, regulatory standards, and policies to ensure safe, reliable, and high-quality outcomes.
7. Adaptability & Resilience – Responds effectively to change, remains flexible in dynamic situations, and demonstrates resilience under pressure.
8. Continuous Improvement – Seeks opportunities to improve processes, skills, and outcomes through innovation, learning, and feedback.
9. Leadership & Professionalism – Inspires, guides, and develops individuals and teams while modeling professionalism, fairness, and transparency.
10. Employee Experience Focus – Champions a supportive and engaging employee journey that enables staff to thrive and, in turn, deliver exceptional patient care.

Grady Total Rewards
At Grady, we believe in supporting the health, well-being, and growth of every team member. Our Total Rewards package is designed to provide competitive pay and comprehensive benefits that make a difference in your life and career, including:

• Health & Wellness: Medical, dental, vision, and prescription drug coverage.

• Financial Security: Retirement savings plans with employer contributions, life insurance, and disability coverage.

• Work-Life Balance: Paid time off, holidays, and family leave benefits.

• Career Growth: Tuition reimbursement, professional development programs, and opportunities for advancement.

• Employee Support: Employee Assistance Program (EAP), wellness initiatives, and discounts on services.

Grady’s Total Rewards are designed to ensure our employees feel valued, supported, and empowered, both at work and beyond.

Why Join Grady?
Grady Health System is more than a hospital — we are a vital part of Atlanta and the surrounding communities. For over 125 years, Grady has been committed to providing exceptional care, advancing health equity, and making a difference in the lives of those we serve. When you join Grady, you become part of a team that values excellence, compassion, innovation, and collaboration.

Here, every role matters. Whether you provide direct patient care, support our operations, or lead teams, you play an important part in fulfilling our mission. We offer opportunities to learn, grow, and build a meaningful career in an environment where your contributions are recognized and valued.

At Grady, we don’t just work,  we make an impact.

Equal Opportunity Employer Statement:
Grady Health System is proud to be an equal opportunity employer. We are committed to fostering a workforce where all employees feel valued, respected, and empowered to succeed. We prohibit discrimination and harassment of any kind based on race, color, religion, sex, sexual orientation, gender identity, national origin, age, disability, veteran status, or any other legally protected characteristic. 

Grady is dedicated to creating an accessible work environment and provides reasonable accommodations to qualified individuals with disabilities to ensure equitable opportunities for success.