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A career at Flex offers the opportunity to make a difference and invest in your growth in a respectful, inclusive, and collaborative environment. If you are excited about a role but don't meet every bullet point, we encourage you to apply and join us to create the extraordinary.

Job Summary

We are looking to add a Benefits Analyst to add to our Austin, TX team. The Benefits Analyst reports to the Benefits Manager and serves as a key member of the Benefits team, supporting the design, administration, compliance, analysis, and continuous improvement of Axiom's employee benefit programs.

This role partners closely with Human Resources, Payroll, Finance, vendors, and other internal stakeholders to ensure the effective administration of benefit plans, exceptional employee support, regulatory compliance, and successful execution of benefits initiatives and projects. The Benefits Analyst combines strong analytical capabilities with project management and operational expertise to enhance processes, improve participant experience, and support the organization's total rewards strategy.

What a typical day looks like: 

Key Responsibilities

• Administer and support U.S. employee benefit programs, including medical, prescription drug, dental, vision, life insurance, disability, leave of absence, Health Savings Accounts (HSA), Flexible Spending Accounts (FSA), 401(k), deferred compensation, and other benefit programs as assigned.
• Serve as a subject matter expert and primary point of contact for HR inquiries, employee escalations, and complex benefit issues.
• Partner with vendors to resolve operational issues, monitor service levels, and support ongoing plan administration.
• Collaborate with Payroll, HRIS, Finance, Legal, and external vendors to ensure seamless administration and accurate processing of benefits-related transactions.
• Support benefits-related projects, including vendor implementations, process enhancements, system updates, acquisitions, transitions, and other strategic initiatives.
• Develop, maintain, and enhance benefits procedures, process documentation, and administrative controls.
• Coordinate and support annual Open Enrollment activities, including testing, data validation, employee communications, vendor coordination, and issue resolution.
• Review, coordinate, and distribute employee communication materials, presentations, and educational content developed in partnership with external consultants to support benefit program awareness and engagement.
• Analyze benefit data, trends, utilization, enrollment activity, and vendor performance to identify risks, opportunities, and process improvements.
• Support compliance activities related to ERISA, ACA, COBRA, HIPAA, FMLA, state leave programs, and other applicable federal and state regulations.
• Perform regular audits and reconciliations across HRIS, payroll, and vendor systems to ensure data integrity, plan compliance, and accurate eligibility and enrollment administration.

• Perform other duties and special projects as assigned.

The experience we are looking to add to our team:

Qualifications

Education

• Bachelor's degree in Human Resources, Business Administration, Finance, or a related field preferred.

Experience

• 5-8 years of progressive employee benefits experience.
• Experience administering multiple health and welfare and retirement benefit programs.
• Experience with Canadian benefits administration
• Experience working with benefit vendors, insurance carriers, and consultants.
• Experience supporting benefits projects, implementations, or process improvement initiatives.
• Workday experience preferred.

Knowledge, Skills & Abilities

• Strong analytical, problem-solving, and critical-thinking skills.
• Advanced proficiency in Microsoft Excel and experience analyzing large data sets.
• Ability to interpret and apply benefit plan provisions, policies, and regulatory requirements.
• Strong project management and organizational skills with the ability to manage multiple priorities simultaneously.
• High attention to detail and commitment to accuracy.
• Excellent verbal, written, and interpersonal communication skills.
• Demonstrated ability to handle confidential and sensitive information with discretion.
• Ability to build effective relationships across all levels of the organization and with external partners.
• Self-starter with a continuous improvement mindset and ability to work both independently and collaboratively in a fast-paced environment.
• Working knowledge of applicable federal and state benefits laws and regulations, including ERISA, ACA, COBRA, HIPAA, FMLA, and leave programs.
• Proficiency with HRIS systems; Workday experience strongly preferred.

What you'll receive for the great work you provide:

• Full range of medical, dental, and vision plans
• Life Insurance
• Short-term and Long-term Disability
• Matching 401(k) Contributions
• Vacation and Paid Sick Time
• Tuition Reimbursement

Application Deadline:

Applications for this job position will be accepted for at least five days following the job posting start date below and continuing until the end date below or until the position is filled. This posting may close sooner due to application volume.

Job Category

Human Resources

Is Sponsorship Available?

No

Flex is an Equal Opportunity Employer and employment selection decisions are based on merit, qualifications, and abilities. We do not discriminate based on: age, race, religion, color, sex, national origin, marital status, sexual orientation, gender identity, veteran status, disability, pregnancy status, or any other status protected by law. We're happy to provide reasonable accommodations to those with a disability for assistance in the application process. Please email [email protected] and we'll discuss your specific situation and next steps (NOTE: this email does not accept or consider resumes or applications. This is only for disability assistance. To be considered for a position at Flex, you must complete the application process first).