DEPARTMENT:   Concessions

REPORTS TO:   Senior Concessions Manager              

About Us:
Legends Global is the premier partner to the world's greatest live events, venues, and brands. We deliver a fully integrated solution of premium services that keeps our partners front and center through our white-label approach.

Our network of 450 venues worldwide, hosting 20,000 events and entertaining 165 million guests each year, is powered by our depth of expertise and level of execution across every component — feasibility & consulting, owner’s representation, sales, partnerships, hospitality, merchandise, venue management, and content & booking — of world-class live events and venues.

The Legends Global culture is one of respect, ambitious thinking, collaboration, and bold action. We are committed to building an inclusive workplace where everyone can be authentic, make an impact, and grow their career.

Winning is an everyday thing at Legends Global. We have the best team members who understand every win is earned when we come together as one unified team. Sound like a winning formula for you? Join us!

Qualifications:
Ideal Candidates must have strong verbal communication skills and a professional demeanor. They must have prior bartending experience, be self-motivated and be able to stand for long periods of time. Candidate must be personable and guest service driven. Candidates must be 18 and older.

Essential Functions

·        Be responsible for mixing drinks to order and serving the guests

·        Must present a professional, guest‑ready “on‑stage presence”

·        Performs other duties assigned Expectations

·        Must have good guest service skills and the ability to develop and enhance guest experience

·        Must follow all Legends Global policies and procedures

·        Must be present for all major and minor events at the Amphitheater

·        Must follow MLCC guidelines for responsible alcohol service

Education & Experience:

·        Previous bartending experience preferred

Skills & Abilities:

·        Excellent guest service skills; ability to adhere to Service Standards of proper grooming and appearance

·        Ability to complete required pre-employment food and alcohol service training (TIP's, Servsafe certification)

·        Basic math skills: ability to accurately count change and balance bank

·        Effective communication skills: ability to communicate with guests and receive orders

·        Ability to work effectively with others

·        Ability to work in fast-paced environment Physical Requirements

·        Ability to stand and remain stationary for entire length of shift

·        Constant walking, bending, reaching and repetitive motions

·        Ability to perform normal lifting of stock, up to 50 pounds

Environmental Working Conditions:

·        May be exposed to variable temperatures, including extreme hold and cold, depending on season

·        May be required to work in confined and/or narrow spaces

Location: Grand Rapids Complex (Van Andel Arena, Acrisure Amphitheater, Amway Stadium) in Grand Rapids, Michigan

Physical Demands:

The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodation may be made to enable individuals with disabilities to perform the essential functions. While performing the duties of this job, the employee is regularly required to move around the facility; to stand for long hours during events; talk and hear. This position may require work inside or outside of the building, as needed by events.

NOTE:

The essential responsibilities of this position are described below the above headings. They may be subject to change at any time due to reasonable accommodation or other reasons. Also, this document in no way states or implies that these are the only duties to be performed by the employee occupying this position.

Legends Global is an Equal Opportunity/Affirmative Action employer, and encourages Women, Minorities, Individuals with Disabilities, and protected Veterans to apply. VEVRAA Federal Contractor.