Exempt/Non Exempt:

Location Details: This is an onsite position located in our Charleston Car Care Facility.

Position Schedule/Shift: Service center hours are Monday–Friday, 7:30 a.m.–6:00 p.m., and Saturday, 8:00 a.m.–4:00 p.m. Schedule and shift assignments will depend on the technician position and level. 

Position Summary:  

ACG Car Care Technicians complete routine scheduled maintenance service on automobiles and trucks, as directed by a manager or Service Advisor. They spend their day performing basic automotive repair, adjustments and maintenance procedures, including, but not limited to; oil changes, tire replacement & repairs and general vehicle maintenance. 

Key Responsibilities: 

General Service Tech:  

• Drive vehicles into service bays, prepare them for, and complete digital vehicle inspection  

• Performs general automotive maintenance and repairs  

• Test drive vehicles and prepare vehicles for delivery to customers, after necessary repairs and maintenance are complete  

• Keep the shop clean and organized to ensure a positive member/customer experience  

• Learn from Technician A, B, and C colleagues to further advance your career  

Technician C:  

• All General Service Tech opportunities plus:  

• Perform automotive repairs, adjustments and maintenance procedures as outlined on repair orders  

• Complete fluid exchanges, alignments, brake services, basic repair, and maintenance services, etc.  

Technician B:  

• All Tech C opportunities plus:  

• Work with, mentor, and train less experienced Technicians  

• Performs all Service Technician C duties plus advanced repair and maintenance services.  

Technician A:  

• All Tech B opportunities plus:  

• Work with, mentor, and train less experienced Technicians  

• Complete electrical repairs, diagnostic repairs, drivability diagnostics, etc.  

Qualifications: 

Minimum Qualifications: All Service Techs  

• Have a High School diploma, GED, or technical school certification  

• Possess a valid driver’s license  

• Have mechanical aptitude  

• Are knowledgeable about automotive and/or truck systems, tools, and technical resources, and can independently perform a variety of basic repairs and maintenance of automobile and truck vehicles  

• Understand and consistently demonstrate the proper use of equipment and tools used in such repair and maintenance, and the need to maintain a clean, safe, and organized work area.  

• Can consistently provide exceptional customer service and improve customer service scores  

Preferred Qualifications (General Service Tech):   

• G1-Auto Maintenance & Light Repair preferred  

• State inspection certificate where applicable  

• AC 609 Certification  

Minimum Qualifications (Technician C):  

• All General Service Tech requirements plus:  

• Minimum of 6 months relevant experience in automotive repair or completion of formal automotive training program.  

Preferred Qualifications (Technician C):   

• All General Service Tech preferred qualifications plus:  

• ASE Certifications (or their equivalent).  A4-Suspension & Steering, A5-Brakes   

• AC 609 Certification  

Minimum Qualifications (Technician B):  

• All C Tech requirements plus:  

• 3 years or more of experience repairing vehicles at a dealership or automotive center  

Preferred Qualifications (Technician C):   

• All C Tech preferred qualifications plus:  

• Two other ASE certifications (or their equivalent)  

• AC 609 Certification  

Minimum Qualifications (Technician A):  

• All B Tech requirements plus:  

• 5 years or more of experience repairing vehicles at a dealership or automotive center  

Preferred Qualifications (Technician A):   

• All B Tech preferred requirements plus:  

• ASE Certifications (A1 – A8) with Master Technician designation or the equivalent combination of technician certifications and ASE certifications.  

• ASE certification L1-Advanced Engine Performance Specialist   

• AC 609 Certification  

Work Environment:  

• May experience loud noises and odors intermittently in the shop environment.  

• This position involves standing, walking, and normal physical mobility, including reaching, grabbing, lifting, and carrying automotive parts and equipment (averaging up to approximately 80 pounds in weight)  

• Must have own tools appropriate for their skill level for use in the center.  

• Must be able to work in the heat, as some locations do not have air conditioning. Fans are present in all facilities.  

• Must be able to maintain working on your feet in a concrete facility for the entire work shift.  

Compensation & Benefits Overview: 

ACG complies with all applicable state and local laws regarding required benefits (including PTO, paid sick leave, etc.). 

Compensation 

Pay rates starting at (rate based on experience + annual bonus eligibility)  

• General Service Tech: $15 - $17 hourly   

• C Technician: $17 - $25 hourly, based on production  

• B Technician: $40,000 - $70,000+; hourly base with a weekly production bonus opportunity.    

• A Technician: $65,000 - $110,000+; hourly base with a weekly production bonus opportunity.    

Benefits 

At ACG, we offer a comprehensive and flexible benefits package designed to support your health, financial well-being, and professional growth. 

Health & Wellness 

• Medical plans with multiple coverage options, including HSA eligibility. 

• Prescription drug coverage. 

• Dental and vision benefits. 

• Employee Assistance Program (confidential support services). 
   

Financial Protection & Insurance 

• Company-paid basic life insurance. 

• Optional supplemental life insurance and dependent coverage. 

• Short-term and long-term disability coverage. 

• Critical illness, accident, and pet insurance options. 
   

Retirement & Savings 

• 401(k) plan to support long-term financial goals. 

• 3% automatic deferral upon eligibility; may contribute 1% to 50% of eligible earnings, either pre- or post-tax. 

• Company match of 50% paid on employee contributions up to 6% of pay, payable to employees following the end of the year; immediate vesting. 

• Additional company contribution of 4% of pay each pay day into your account; 100% vested after three (3) years of service. 

• Health Savings Account (HSA) and Flexible Spending Accounts (FSA) options. 
   

Time Off & Leave 

• Paid Time Off (PTO): Accrual-based, increases with tenure, eligible at 90 days of employment. 

• Full-time new employees will receive up to 12 PTO days annually; accrual based on start date and may include additional PTO based on role and/or state & local requirements.  

• Part-time employee PTO hours are calculated based upon the standard weekly hours the employee is scheduled to work and will accrue at a minimum of 3 hours per month. 

Paid Holidays:  

• Full-time employees are eligible for 10 company-paid holidays annually, in addition to 1 mental health day, 2 floating holidays and 1 volunteer day. Holidays vary by business unit schedules. 

• Part-time employees are eligible for 8 company-paid holidays annually, in addition to 1 mental health day and 2 floating holidays. Holidays vary by business unit schedules. 

• Paid leave programs, including parental, bereavement, jury duty, and military leave. 

Career Growth & Education 

• Tuition assistance (up to $5,250 annually; 80% covered by ACG). 

• Professional certification support with 100% reimbursement for eligible programs. 

• Opportunities for career development and advancement. 

Additional Perks 

• Complimentary AAA membership with roadside assistance and travel discounts. 

• Adoption assistance program. 

Job Posting Period: This position is open and accepting applications on an ongoing basis and may close at any time once a qualified candidate pool is identified.