Why we're hiring:

WPP is a creative transformation company, helping clients create growth by combining technology and creativity. As one of the world's largest marketing and advertising services organizations, we are committed to driving innovation and operational excellence across our vast global network. You will be joining the Automation Operations Centre within WPP's Enterprise Technology, Automation & AI department. This is a pivotal time for us as we're building a dedicated, in-house team to deliver, manage, monitor, and optimize our growing portfolio of automation solutions. This team is at the forefront of our digital transformation, ensuring the seamless operation and continuous improvement of critical automation capabilities across WPP globally

You will play a crucial role in solution delivery and day-to-day technology management of the Global Automation Operations Centre (AOC) program. Reporting to the Automation Operations Manager and supporting. Automation product, platform and delivery teams worldwide, you will ensure our automation projects are well managed and supported to deliver quantifiable returns.

The AOC is chartered to support automation products delivered by the Automation & AI product team, or projects delivered by Automation delivery teams from around WPP. Our support apparatus gives those teams confidence and freedom to hand over their existing successes and continue innovating.

What you'll be doing:

• Solution Development: Develop new automation solutions and extend existing products using a hybrid stack of RPA (UiPath/Microsoft) and Power Platform components.
• Technical Refinement: Lead the effort to adapt and refine existing automatic projects to ensure they meet evolving global business requirements and architectural standards.
• Platform Support: Deliver expert design, build and optimization for Microsoft Power Automate flows, Power Apps, and Dataverse-backed solution components.
• Data & Integration: Write and optimize SQL, FetchXML, and Dataverse API queries for data validation, to support intricate automation logic, and to efficiently troubleshoot workflow failures.
• API Management: Design efficient, high-performance Cloud Flows utilizing deep expertise in REST API integration, JSON manipulation, and XPath.
• Dependency Management: Proactively manage data sources, connections, and backend dependencies crucial for automation functionality.
• Updates & Upgrades: Support the deployment of updates, patches, and version upgrades for RPA tools and Power Platform components, ensuring minimal disruption.
• Collaboration & Documentation: Maintain comprehensive and up-to-date documentation for workflows, logic, and runbooks, while collaborating with Agile PMs and Engineering Leads to resolve technical blockers.

What you'll need:

• Overall experience: 7+ years of experience in automation operations, technology development.
• RPA & Power Platform: At least 4 years of dedicated experience specifically with RPA technologies (UiPath or Microsoft) and/or Power Platform.
• Technical Architecture: Expert proficiency in Typescript/Javascript, Dataverse architecture, Model-driven Apps, and Power Automate Online.
• Integration Expertise: Deep understanding of RESTful services, JSON schema, and complex data manipulation (XPath/Expressions) for efficient flow design.
• Database Proficiency: Advanced capability in using SQL, FetchXML, and Dataverse API for data validation and troubleshooting.
• Methodology: Proven experience as an Agile practitioner, specifically within Kanban or Scrum environments.
• Problem-solving: Proven experience dealing with technical blockers, run-time errors, and environment configuration challenges.
• Effective Communicator: Excellent writing and verbal communication skills for documenting technical logic and communicating with stakeholders.
• Attention to Detail: High level of accuracy in maintaining configuration items and troubleshooting guides.

Mandatory Certifications

• PL-400: Microsoft Power Platform Developer Associate OR
• PL-500: Microsoft Certified Power Automate RPA Developer Associate

Preferred Certifications:

• PL-400 or PL-500: (Whichever certification is not held as a mandatory requirement)
• GH-300: GitHub Copilot (Required within 3 months of joining)
• Automation Developer Professional: Relevant certification from a major RPA vendor like UiPath, Automation Anywhere, or Blue Prism

Who you are:

You're open: we are inclusive and collaborative; we encourage the free exchange of ideas; we respect and celebrate diverse views. We are open-minded: to new ideas, new partnerships, new ways of working.

You're optimistic: we approach all that we do with confidence: to try the new and to seek the unexpected.

You're extraordinary: We are stronger together: through collaboration we achieve the amazing. We are creative leaders and pioneers of our industry; we provide extraordinary every day.

What we'll give you:

Passionate, inspired people – we champion a culture of people that do extraordinary work

Scale and opportunity – we offer the opportunity to create, influence and deliver projects at a scale that is unparalleled in the industry.

Challenging and stimulating work – unique work and the opportunity to join a group of creative problem solvers. 

#LI-Hybrid