Who Are We?

Taking care of our customers, our communities and each other. That’s the Travelers Promise. By honoring this commitment, we have maintained our reputation as one of the best property casualty insurers in the industry for over 170 years. Join us to discover a culture that is rooted in innovation and thrives on collaboration. Imagine loving what you do and where you do it.

Underwriting

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Small Business Broker provides Property and Casualty insurance for Small to Medium sized businesses through our Broker networks and deals with high volume eTrade Insurance.

We are looking for an Associate Underwriter to join our Small Business team based in Redhill on a 12 month fixed term contract. In this role you'll manage renewals and Mid-Term Adjustments (MTAs) — driving retention, ensuring accuracy, and delivering excellent broker service in a high-volume, fast-paced environment.

You'll build strong broker relationships and balance analytical thinking with commercial decision-making to achieve key business goals to deliver the right solutions for customers. If you're decisive, detail-oriented, and collaborative, this is a great opportunity to develop your risk assessment expertise and make a direct contribution to the sustainable profitability and long-term success of Travelers.

Travelers Europe currently offers flexibility to employees who wish to work on a hybrid basis in accordance with our Hybrid Work Arrangements Policy. This entails full time employees working three days a week in the office and two days at home (or pro rata for part-time employees). This policy may be changed at the Company’s discretion.

What Will You Do?

• Manage the profitability, growth, and retention of an assigned small portfolio.
• Underwrite and negotiate routine risks to minimise risk and maximise profitability, including Mid Term Adjustments (MTAs).
• Proactively manage your portfolio, ensuring key performance indicators are consistently achieved and you actively target new business and retention.
• Take corrective action in collaboration with your Manager / Team based on identified risk characteristics.
• Identify and capture opportunities to write additional lines of business using knowledge of products, risk characteristics and appetite.
• Proactively utilise various technology platforms to quote and bind E-Trade risk efficiently.
• Cultivate and maintain relationships with internal partners within the business unit and across the enterprise to identify cross-selling opportunities.
• Foster and maintain relationships with brokers by phone, email or other communication channels to market and sell Travelers products to write and retain accounts consistent with our risk appetite.
• Execute submission, quotes and renewals with guidance from your manager and working in partnership with the sales team.
• Perform other duties as assigned.

What Will Our Ideal Candidate Have?

• Knowledge: Some knowledge of products, the regulatory environment, and the local insurance market.
• Analytical/Critical thinking: Critical thinking skills with the ability to underwrite, market products, identify financial challenges, and analyse available information to make decisions in alignment with our risk appetite.
• Communication/Influence: Communication skills with the ability to negotiate with agents and brokers.
• Inclusion: Ability to work with people from different backgrounds, experiences, cultures, races, etc. and views those differences as assets to be leveraged to accomplish business goals and objectives.
• Industry / Competitor Analysis: Review competitor press releases, and industry trade press for helpful insights.
• Project Management: Participate in projects that involves the implementation of non-complex, routine business and regulatory changes relating to the enhancement, maintenance or introduction of new products.

What is a Must Have?

• UK: A-Levels or similar qualification
• Some prior related Insurance experience.