JOB ROLE: Associate, Consulting (Engagement Manager)

LOCATION: Sydney office - Hybrid working model, attendance in the office is expected at least 3 days a week.

REPORTING TO: Head of Business Development (APAC)

Job role: Associate Payments Consultant

Location: Sydney, NSW, Australia

Reporting to: Consulting Team - Performance Manager

The world of payments is going through the most thrilling transformation imaginable. Volumes are growing, payment options are expanding, and complexity is intensifying. Retailers are at the epicenter of these changes, and it is CMSPI’s mission to revolutionize payments for merchants and retailers worldwide. We are a hyper-growth company and the go-to payments advisor for Global 500 merchants, driving big cost savings, huge sales growth, and enhanced strategies.

CMSPI is at the forefront of transforming the payments industry, and as an Associate Payments Consultant, you'll be at the heart of this exciting journey. We are seeking a data-driven and client facing Associate Consultant to play a pivotal role in our journey to become the world’s no 1 payments supply chain consultancy.

Role Overview

CMSPI's Associate, Consulting (Analyst) plays an integral role within our Consulting team, where they combine payments knowledge with in-depth and meaningful analytics, to discover exciting opportunities that drive optimisation across our clients’ payment arrangements. You’ll work alongside senior associates, engagement managers, Consulting leadership, and the wider CMSPI team to understand the business goals of our clients, with a focus on helping them to better navigate the complexities of their evolving payment ecosystems. The team’s goal is to provide powerful data insights to drive tangible improvements to client’s payment strategy and 3rd party supplier arrangements.

While following CMSPI’s refined internal processes and standards, this role provides our Associates with the opportunity to play a key client-facing role that closely supports CMSPI’s delivery teams to identify, investigate, and present optimization initiatives directly to some of the most exciting brands in the world. The day-to-day deliverables also offer the ability to quickly grow your career and develop your own commercial, technical and leadership skills in the process - all as part of an intelligent and vibrant Global team.

The key focus areas include:

• Perform in-depth analysis on complex client payment data, internal and external payment processes, using benchmarking data, industry research and payments knowledge. Analysis should be completed efficiently and accurately, with minimal corrections.
• Producing accurate reports to communicate back to clients through various methods including Excel, PowerBI, written reports, and presentations. 
• Using CMSPI methodologies and entrepreneurial initiative to suggest opportunities and improvements to client arrangements and support these with detailed analysis. 
• Accompany Project Team to client meetings to provide technical and analytical support. 
• Collaborate with Engagement Managers on production of negotiation and tender documentation to be sent to suppliers of clients with responsibility for written documentation, appendices, and pricing tables. 
• Review of commercial contracts and SLA’s for CMSPI and client 
• Complete all required training on projects and internal processes. With support of Performance Manager and Director, People Performance, proactively work on individual development plan.
• Gain a thorough understanding of each of the markets that CMSPI operates in and our core product offerings. Continue to share knowledge from projects with the wider business.
• Work closely with Senior Associates and Engagement Managers in the management and coordination of projects to ensure deadlines are met. Looking at driving process improvements internally to promote efficient data analysis and ultimately drive further value in client projects. 

Requirements

You are a great match if...

• Ambitious individuals who are excited by a challenge and have a curiosity to learn a new industry and new skills.
• Bachelor's or Master's degree in Economics, Sciences, Mathematics, Business Administration, Finance, or related.
• 1-3 years of professional experience in consulting or analysis, including experience in presenting complex analytical findings.
• Strong ability to apply logic, creativity, and solid problem-solving techniques across a variety of topics.
• Interest in innovation and developments around CMSPI’s key differentiators – consulting, market intelligence, and sophisticated data analytics.
• Excellent written and verbal skills, demonstrating an authentic and professional approach to communication.
• Strong organizational skills and ability to manage and prioritize a high volume of tasks to meet deadlines.
• Demonstrates proactive behavior in clarifying expectations, asking questions, and understanding deliverables for best outcomes.
• Demonstrates intellectual curiosity, resilience, and flexibility to work in a fast-growing business and industry.
• Portrays confidence and desire to interact and engage with clients. Comfortable presenting opportunities to internal and external stakeholders and develop relationship management skills.
• Willingness to travel to client and company meetings as required.
• Competence in and experience utilizing MS Office.
• Experience in SQL and Power BI is highly desirable but not required.

Benefits

What we offer...

• Comprehensive, payments industry training by in-house and industry experts.
• Excellent performance-based earning opportunity, including KPI-driven bonuses.
• Future opportunity for equity, rewarded to high performers.
• Personal and professional learning opportunities and growth experiences aligned with your career aspirations.
• Quarterly values award for all employees – with a financial prize
• Regular companywide socials and team building events
• 22 vacation days + Australian public holidays and discretionary office closure during the holiday season