SS&C is a leading provider of mission-critical, AI-powered technology and services empowering financial services and healthcare organizations to work smarter, faster, and securely. Founded in 1986, SS&C is headquartered in Windsor, Connecticut, and has offices worldwide. More than 23,000 financial services and healthcare organizations, from the world's largest companies to small and mid-market firms, rely on SS&C for expertise, scale, and technology.

Job Description

Associate, Investor Services

Locations: Sydney, Australia| Hybrid

Get To Know Us:

SS&C GlobeOp is a leading provider of cloud-based fund services, technology and mobility-enabled infrastructure for hedge funds, fund of funds, private equity, and managed accounts With a base of fund strategies that include fixed income, volatility and active trading, we offer: · Middle office, accounting and management products · Tax services for hedge funds, fund of funds and private equity funds · Derivatives processing, valuations agent, syndicated bank loans processing · Regulatory and analytics services · Managed services IT/data center and business process outsourcing · All available on a stand-alone basis to institutional clients

Why You Will Love It Here!

• Flexibility: Hybrid Work Model
• Your Future: Income Protection Insurance & Salary Continuance
• Work/Life Balance: Generous Bereavement & Compassionate leave
• Your Wellbeing: Private Health Insurance discount, Primary & Secondary Paid Parental leave, Death & TPD Insurance
• Diversity & Inclusion: Committed to Welcoming, Celebrating and Thriving on Diversity
• Training: Hands-On, Team-Customized, including SS&C University
• Extra Perks: Discounts on fitness clubs, travel and more!

What You Will Get To Do:

Associate in Investor Services team is responsible to provide a spectrum of Transfer Agency servicing to our clients. Individual appointed to this position will have to deliver the highest service level to clients and ensuring compliance with internal policies and procedures.

Responsibilities:

• Process the dealing order and tax document submitted by the investors, issue transaction contract note and monthly statement;
• Obtain and review KYC document from investor and make sure they are in compliance with the relevant regulatory requirement;
• Ensure all the fund settings, investor and transaction records are up-to-date and accurate all the time.
• Process settlement instructions received from investors and fund managers;
• Proactively follow up with investor on any outstanding documents;
• Deliver all the required reports to fund managers as per the agreed timeframes;
• Timely response to the enquiry from fund managers, investors and auditors etc;

What You Will Bring:

• Minimum 1+ year experience in Transfer Agency/Investor Services; preferably in hedge funds;
• Excellent communication and client services skills, ability to work within a team toward timely and accurate production;
• Able to work under pressure and willing to work overtime.
• Fluent in written and spoken English. Mandarin speaking is a plus;

We encourage applications from people of all backgrounds to enable us to bring diverse perspectives to our thinking and conversation. It's important to us that we strive to have a workforce that is diverse in the widest sense.

Thank you for your interest in SS&C! If applicable, to further explore this opportunity, please apply directly with us through our Careers page on our corporate website: www.ssctech.com/careers.

Unless explicitly requested or approached by SS&C Technologies, Inc. or any of its affiliated companies, the company will not accept unsolicited resumes from headhunters, recruitment agencies, or fee-based recruitment services.

Applications will be accepted on an ongoing basis until the position is filled.

SS&C Technologies is an Equal Employment Opportunity employer and does not discriminate against any applicant for employment or employee on the basis of race, color, religious creed, gender, age, marital status, sexual orientation, national origin, disability, veteran status or any other classification protected by applicable discrimination laws.