• Assist the Director of Housekeeping in overseeing daily laundry operations.

• Supervise, train, and motivate laundry team members to achieve operational excellence.

• Ensure all laundry items are processed, cleaned, and delivered according to quality standards and timelines.

• Monitor productivity, workflow efficiency, and staff scheduling.

• Conduct quality inspections to ensure cleanliness and proper handling of linens, uniforms, and guest items.

• Support inventory management of laundry chemicals, supplies, linens, and uniforms.

• Ensure laundry equipment is properly maintained and report any maintenance issues promptly.

• Enforce workplace safety, hygiene, and company policies.

• Assist in preparing operational reports and maintaining accurate records.

• Handle employee concerns and contribute to a positive working environment.

• Diploma or Bachelor's degree in Hospitality Management, Business Administration, or related field preferred.

• Minimum 2-3 years of experience in laundry operations, with at least 2 years in a supervisory role.

• Strong knowledge of laundry processes, fabric care, and commercial laundry equipment.

• Excellent communication and organization skills; reading, writing, and oral proficiency in the English language. Knowledge of other foreign languages is a plus.  

• Good leadership and team management skills.

• Proficient in Microsoft Office and basic reporting.

• Ability to work flexible hours, including weekends and holidays when required.

What we offer: 

• Competitive Salary, wages, and a comprehensive benefits package.

• Permanent employment.

• Excellent Training and Development opportunities.

• Employee Discount for stays at any Four Seasons worldwide.

• Complimentary Dry Cleaning for Employee Uniforms.

• Complimentary Employee Meals.