Job Description:

Work Type: Field-Based Hybrid (up to approximately 80% in-person/community-based work, generally averaging approximately three member assessment visits per day based on member and business needs, with remaining work completed virtually/remotely subject to change)
Travel: Mileage for approved business travel is reimbursed in accordance with company policy.
 

The Assessment RN completes MDS and relevant screenings within assigned territory as scheduled to capture members’ clinical needs and meet regulatory requirements, and also works with members to create a comprehensive care plan that accurately reflects members’ needs and healthcare goals. Uses clinical judgment to escalate members with urgent clinical needs to appropriate departments as needed.

Responsibilities

• Explain Cityblock’s model of care to members, ensuring they understand the services available to them.

• Complete the Minimum Data Set (MDS) and/or comprehensive member assessments during the intake process.

• Conduct self efficacy and relevant condition specific screeners, including behavioral health assessments like PHQ9, GAD7, AUDIT, and DAST10.

• Triage members requiring behavioral health programming and conduct in person clinical exams when appropriate.

• Collaborate with the care team to assess if a member requires placement in a different program, whether a lower or higher intensity option is necessary.

• Develop an initial care plan with the member, clearly documenting any clinical concerns identified during the assessment that the member has declined to include.

• Focus on medication reconciliation during clinical visits, addressing adherence concerns and educating the member.

• Address contracted and company prioritized quality gaps, ensuring proper chart documentation and inclusion of necessary codes (ICD or CPT) for gap closure and risk stratification.

• Use care facilitation, electronic health records, and scheduling platforms to:

• Collect data

• Document member interactions

• Organize information

• Track tasks

• Communicate effectively with the team, members, and community resources.

Work Experience

• Education: Graduate of an accredited school of nursing (R.N.)

• Experience: 3+ Years of experience

• Problem Solving: Strong critical thinker with sound clinical judgment who makes complex decisions independently and knows when to collaborate. Identifies system barriers to care and develops creative, practical solutions. Demonstrates a growth mindset and openness to innovative approaches to improve outcomes.

• Communication: Strong written and verbal communicator across phone, text, virtual, and in-person settings. Comfortable using technology to engage members remotely. Applies Motivational Interviewing and Trauma-Informed Care principles to build trust. Effectively translates clinical information for non-clinical audiences and actively listens to understand and address needs.

We take into account an individual’s qualifications, skillset, and experience in determining final salary. This role is eligible for health insurance, life insurance, retirement benefits, participation in the company’s equity program, paid time off, including vacation and sick leave. The actual offer will be at the company’s sole discretion and determined by relevant business considerations, including the final candidate’s qualifications, years of experience, skillset, and geographic location. The expected salary range for this position is: 

Cityblock values diversity as a core tenet of the work we do and the populations we serve. We are an equal opportunity employer, indiscriminate of race, religion, ethnicity, national origin, citizenship, gender, gender identity, sexual orientation, age, veteran status, disability, genetic information, or any other protected characteristic.

Medical Clearance (for Member-Facing Roles):

You must complete Cityblock’s medical clearance requirements, which include, but may not be limited to, evidence of immunity to MMR, Hepatitis B, Varicella, and a TB screen, or have an approved medical or religious accommodation that precludes you from being vaccinated against these diseases.

We do not accept unsolicited resumes from outside recruiters/placement agencies. Cityblock will not pay fees associated with resumes presented through unsolicited means.