Do you want your voice heard and your actions to count?

Discover your opportunity with Mitsubishi UFJ Financial Group (MUFG), one of the world’s leading financial groups. Across the globe, we’re 150,000 colleagues, striving to make a difference for every client, organization, and community we serve. We stand for our values, building long-term relationships, serving society, and fostering shared and sustainable growth for a better world.

With a vision to be the world’s most trusted financial group, it’s part of our culture to put people first, listen to new and diverse ideas and collaborate toward greater innovation, speed and agility. This means investing in talent, technologies, and tools that empower you to own your career.

Join MUFG, where being inspired is expected and making a meaningful impact is rewarded.

Purpose of Role

Responsible for supporting business team in execution of functions related transaction processing, timely response to queries raised, record maintenance, reconciliation, follow internal and regulatory procedures and liaise with other internal stakeholders to ensure smooth processing of transactions. 

Main Responsibilities

Process

• Perform the duties of Maker for the activities assigned diligently.

• Understand the process/ policies of the Bank and adhere to the needs.

• Work closely with overseas branch to process/execute the transactions as per accuracy/quality standards/SLAs of the Bank.

• Learn the system functions and adhere to the controls.

• Support overseas branch to resolve operational incidents/reporting (if any).

• Provide suggestion(s) to improve/streamline the operational processes.

Customer

• Develop and maintain strong stakeholder management with key stakeholders within MUFG.

• Support and resolve customer enquiries and provide excellent customer service.

• Work in partnership with Compliance to understand relevant operational guidelines, MUFG’s standard procedures and local regulations and assess the impact on the daily operations workflow.

• Work in partnership with the wider operations team for information sharing and to ensure that transactions are processed accurately and in a timely manner.

• To support developmental projects relating to the Department.

People

• Good in teamwork and a team player

Candidate Profile

• Graduate in Business, Finance, Marketing, or a related field.

• Strong analytical and problem-solving skills.

• Excellent communication and interpersonal skills to deal courteously and effectively with others.

• Ability to work independently and collaboratively in a multicultural environment.

• Adaptability and eagerness to learn and embrace new challenges in a dynamic and fast-paced environment.

• Strong PC skills (MS Office)

• Attention to details.

Mitsubishi UFJ Financial Group (MUFG) is an equal opportunity employer. We view our employees as our key assets as they are fundamental to our long-term growth and success. MUFG is committed to hiring based on merit and organsational fit, regardless of race, religion or gender.