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At Midwest Heritage, the core of our culture is taking care of the customer and taking care of each other. Our employees appreciate that their contributions make a direct impact on the success of our business as well as their own personal and professional growth.

Job Description

Job Title: Applications Systems Internship

Department: Banking

FLSA: Non-Exempt

General Function: Turn your interest in technology into practical experience at Midwest Heritage, A Hy-Vee Company. As an Applications Systems Intern, you will work with the Systems team to understand how software, data, and connected systems support banking and the customer experience. Contribute to system upgrades, maintenance, data quality, and documentation while building skills in business technology and process improvement. Explore how thoughtful use of technology can help employees work more effectively and make banking easier for customers.

Core Competencies

• Problem Solving Skills
• Attention to Detail
• Communication
• Organization

Reporting Relations:

Accountable and Reports to: Director of Systems

Positions that Report to you: None

Primary Duties and Responsibilities:

• Contribute to system implementation and upgrade projects, learning how business needs translate into software configurations and connected workflows.
• Support system maintenance and testing under team guidance to help applications operate reliably and effectively.
• Review and clean up data to improve accuracy and support useful reporting and informed decisions.
• Update system documentation and identify opportunities to simplify processes and improve the employee and customer experience.

Secondary Duties and Responsibilities:

• Other duties as assigned.

Knowledge, Skills, Abilities, and Worker Characteristics:

• Commitment to the Midwest Heritage mission and willingness to promote the values of the organization.
• Strong organizational and time management skills with the ability to prioritize multiple tasks and meet deadlines.
• Interest in financial services and information systems; previous exposure through coursework, projects, or employment is preferred.
• Basic familiarity with project methodologies and curiosity about how technology solves business problems are preferred.
• Comfort using Microsoft Office applications, including Outlook, PowerPoint, Excel, and Word, and learning new digital tools.
• Ability to communicate clearly, ask questions, and share ideas with coworkers and customers.
• Ability to build positive working relationships and collaborate with people from different teams and backgrounds.
• Strong detail orientation including the ability to review forms for accuracy and completeness.

• Ability to learn new applications, ask thoughtful questions, and use feedback to strengthen technical and problem-solving skills.
• Ability to work 30-40 hours per week, for a minimum of 10 weeks starting in May.

Education and Experience:

• Junior standing minimum, majoring in Management Information Systems (MIS), Accounting Information Systems (AIS), Finance or Accounting.
• Classes or experience related to data analytics, project management, or technology preferred
• Minimum GPA of 3.0.

Physical Requirements:

·         This position is classified sedentary/light and requires the ability to sit for long periods of time.

·         Visual requirements include ability to see detail at near range with or without correction.

·         Must be able to perform the following physical activities: sitting for long periods, talking (in person and by telephone), hearing and repetitive motions.

Working Conditions:

• The duties of this position are normally performed in a general office setting. This is a fast-paced work environment. 
• There is frequent pressure to meet deadlines and handle multiple projects in a day.

Equipment Used to Perform Job:

Computer with Microsoft Office and job-related applications, telephone, calculator, copier, scanner, fax, and printer.

Contacts:

This position works with Midwest Heritage employees, bank customers, Hy-Vee employees, vendors and outside agents doing direct business with Midwest Heritage.

Confidentiality:

This position is responsible for protecting the privacy and confidentiality of customer, employee, banking, insurance, and financial information at all times.

Equal Employment Opportunity:

All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, protected veteran status, or disability.