Job Description Summary

As the Allergy Manager of Ambulatory Services, you will take the lead in running day-to-day clinic operations across our three Allergy locations. You will report to the Director of Ambulatory Services and work under limited supervision, with real autonomy to shape how our clinics run. In this hands-on role, you will spot opportunities, design and put better processes in place, and make sure every part of clinic management works well. You will partner closely with our physicians, nurses, and staff to expand timely access to care, increase operational efficiency, optimize practice performance, and protect fiscal integrity, all while building an exceptional experience for every patient we serve. This role ideal for leading teams, solving problems, and driving meaningful change. This role will allow a candidate an opportunity to make a lasting difference.

Entity

University Medical Associates (UMA) Only Employees and Financials

Worker Type

Employee

Worker Sub-Type​

Regular

Cost Center

CC001992 UMA AMB MULT West Campus Multi Specialty CC

Pay Rate Type

Salary

Pay Grade

Health-32

Scheduled Weekly Hours

40

Work Shift

Job Description

Job Summary:

The Manager of Ambulatory Services is responsible for overseeing the day to day clinic operations within MUSC Health Ambulatory clinics.  In collaboration with ICCE Department leaders and other leaders, the Manager ensures effective operations and proactively assesses and implements appropriate processes to ensure that all facets of ambulatory clinic management are effectively addressed. The Manager works collaboratively with physicians, nurses, and staff to ensure timely patient access to care, operational efficiency, practice optimization, fiscal integrity, and to foster the delivery of a quality patient care experience.  In addition to being responsible for daily clinical operations, the Manager is also responsible for clinical outcomes, fiscal stewardship, staff growth/retention, process improvement, metrics reporting and development and quality of patient care.

Job Duties: 

• Direct the day-to-day operations to ensure the clinic is providing quality patient care. 
• Manage the Human Resources functions to ensure the needs of the patient are met.
• Ensure care team members of the clinic provide the highest quality of care and are in compliance with Federal, State and other regulatory agency standards.  Ensure Allergy staff are appropriately trained in Allergy testing, shots and procedures.
• Collaborate with Director to formulate plan for employee engagement and professional development.
• Implement and participate in Performance Improvement/research activities designed to improve patient care, clinic efficiencies and organizational processes.

Additional Job Description

Required Minimum Training and Education: 

Education: Bachelor's degree in Nursing required. Master's of Nursing (MSN) may be required dependent upon position/magnet requirements.

Experience: Minimum of 2+ years of prior healthcare leadership experience required. 

Certification/Licensure: Licensure as a registered nurse (RN) by the South Carolina Board of Nursing or compact state required. Current American Heart Association (AHA) Basic Life Support (BLS) certification or American Red Cross BLS for Healthcare Providers certification is required

 

Physical Requirements: Continuous requirements are to perform job functions while standing, walking, and sitting.  Ability to bend at the waist, kneel, climb stairs, reach in all directions, fully use both hands and legs, possess good finger dexterity, perform repetitive motions with hands/wrists/elbows and shoulders, reach in all directions.  Ability to be qualified physically for respirator use, initially and as required.  Maintain 20/40 vision corrected, see and recognize objects close at hand and at a distance, work in a latex safe environment and work indoors.   Frequently lift, lower, push and pull and/or carry objects weighing 50 lbs (+/-) unassisted, exert up to 50 lbs of force, lift from 36” to overhead 25 lbs. Infrequently work in dusty areas and confined/cramped spaces. s certification is required

If you like working with energetic enthusiastic individuals, you will enjoy your career with us!

The Medical University of South Carolina is an Equal Opportunity Employer. MUSC does not discriminate on the basis of race, color, religion or belief, age, sex, national origin, gender identity, sexual orientation, disability, protected veteran status, family or parental status, or any other status protected by state laws and/or federal regulations. All qualified applicants are encouraged to apply and will receive consideration for employment based upon applicable qualifications, merit and business need.

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