The candidate will be responsible for leading middle office operations initiatives for the alternative arm of State Street’s largest IMS client. The candidate will engage in operational aspects concerning the front to back-office flow with a primary focus on syndicated bank loans and alternative investments. The role involves daily interaction with various internal teams, custodian banks, and clients with the overall goal of providing timely support and resolution of all inquiries.

Individual Accountabilities

• Ability to lead and manage a team ensuring development and growth of skills
• Ability to lead Client on-boarding and/or large project implementations
• Product expert for Centre of excellence. Comprehensive and demonstrated knowledge of overall process and operating models, with expertise in the Bank Loan and Alternatives segment

• Develop and deliver training/coaching
• Acts as primary contact and key escalation point for operational issues and provides technical expertise to resolve daily problems.
• Experience in leading global organizations.  Experience in or exposure to Fund Accounting, Custody, Financial Reporting, Recon, Fund Operations, Trade Processing, Middle Office, Risk Oversight, Relationship Management, Automation and Management Reporting are required
• Lead and manage a consistent high quality service delivery to the client across all Service functions, working closely with GS Client Executive & Client Service Teams

• Prepares and reviews various standardized reports within the business unit related to accounting activities.
• Prepares client account communications and updates to custodians and counterparties.
• Exercise discretion and judgment with respect to matters of significance
• Collaborate with internal and external groups to identify, analyse and proactively resolve issues
• Encourage suggestions for, and implementation of, continuous improvements to core products and services
• Help others adapt to new values, attitudes, norms and behaviors that support new ways of doing work and limiting risk

Qualifications:

• Bachelor’s degree with business related coursework or equivalent.  B.S. in Finance, Economics, or Accounting preferred.
• Minimum 10 year of related experience in custody, fund accounting and/or trade processing.
• Knowledge of financial securities markets, language and products, as well as legal and regulatory requirements.
• Strong working knowledge of MS Office Suite, including Word, Excel, Outlook and PowerPoint. Knowledge of VBA macros and Business Objects is a plus. 
• Proven critical thinking, technical, analytical, time management and organizational skills.
• Ability to prioritize workloads under tight deadlines in a very fast-paced trading-driven environment.
• Project management/Business Analysis/Client Solutions expertise required
• Strong interpersonal and communication skills in both verbal and written forms.
• Experience in Middle or Back Office Core Operations an advantage
• Experience in documentation of Operational processes
• Direct client facing experience

Salary Range:

The range quoted above applies to the role in the location specified. If the candidate would ultimately work outside of the location above, the applicable range could differ.

Employees are eligible to participate in State Street’s comprehensive benefits program, which includes: our retirement savings plan (401K) with company match; insurance coverage including basic life, medical, dental, vision, long-term disability, and other optional additional coverages; paid-time off including vacation, sick leave, short term disability, and family care responsibilities; access to our Employee Assistance Program; incentive compensation including eligibility for annual performance-based awards (excluding certain sales roles subject to sales incentive plans); and, eligibility for certain tax advantaged savings plans.

For a full overview, visit https://hrportal.ehr.com/statestreet/Home.

About State Street

Across the globe, institutional investors rely on us to help them manage risk, respond to challenges, and drive performance and profitability. We keep our clients at the heart of everything we do, and smart, engaged employees are essential to our continued success.

We are committed to fostering an environment where every employee feels valued and empowered to reach their full potential. As an essential partner in our shared success, you’ll benefit from inclusive development opportunities, flexible work-life support, paid volunteer days, and vibrant employee networks that keep you connected to what matters most. Join us in shaping the future.

As an Equal Opportunity Employer, we consider all qualified applicants for all positions without regard to race, creed, color, religion, national origin, ancestry, ethnicity, age, disability, genetic information, sex, sexual orientation, gender identity or expression, citizenship, marital status, domestic partnership or civil union status, familial status, military and veteran status, and other characteristics protected by applicable law.

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It is unlawful in Massachusetts to require or administer a lie detector test as a condition of employment or continued employment. An employer who violates this law shall be subject to criminal penalties and civil liability.