Job Responsibilities 

Essential Functions:

• Assist patients with activities of daily living (ADLs)—including hygiene, grooming, meals, and hydration—to promote comfort, dignity, and participation in treatment 
• Measure and document clinical observations (vital signs, weight, intake/output) accurately and timely to support patient monitoring and clinical decision-making 
• Perform patient rounding according to organizational standards to reinforce safety, therapeutic structure, and recovery-focused engagement 
• Observe patient behavior and milieu activity and communicate relevant updates to the Charge Nurse to support early identification of concerns and appropriate interventions 
• Provide recovery-oriented support and therapeutic engagement by modeling healthy coping strategies and reinforcing program philosophy with patients and families 
• Facilitate patient discussion groups related to key steps in recovery as assigned, supporting peer connection and treatment participation 
• Complete documentation (progress notes and therapeutic environment flow sheets) after completing required in-services, under the supervision of the Charge Nurse, to ensure accurate and compliant records 

Scope and Impact: 

• Contribute to patient safety and unit stability by maintaining consistent presence, using supportive communication, and reinforcing structured routines in a fast-paced care setting 
• Escalate changes in patient condition or safety concerns promptly to the Charge Nurse, supporting timely clinical evaluation and continuity of care 
• Support a therapeutic environment by assisting with patient engagement throughout the shift, helping reduce barriers to participation in recovery activities 
• Maintain a clean, organized unit environment by completing assigned housekeeping tasks (e.g., wiping surfaces, emptying waste, refrigerator defrosting) to support infection prevention and patient experience 
• Provide team support for clinical workflow by filing, organizing charts, and preparing admission/transfer/discharge documentation to sustain unit efficiency and readiness 

Compliance and Professional: 

• Protect patient privacy and confidentiality by following HIPAA requirements and using appropriate discretion in all verbal, written, and electronic communications 
• Adhere to infection prevention and patient safety standards including hand hygiene, environmental cleaning expectations, and required personal protective equipment (PPE) use per organizational policy 
• Complete required training, in-services, and competency validations within established timelines, including documentation standards for progress notes and therapeutic environment flow sheets 
• Use professional, respectful communication and boundaries to support a recovery-focused, trauma-informed environment for patients and families 
• Perform duties in accordance with established escalation pathways and work under the direction of nursing leadership to ensure safe, consistent care delivery 
• Safeguard sensitive data by following established security policies and procedures, using systems responsibly, and promptly reporting potential security incidents, risks, or policy violations 
• As applicable to your role, support cybersecurity and data protection requirements throughout the supplier lifecycle by coordinating vendor risk assessments, monitoring third-party compliance, and promptly reporting identified supply chain or cybersecurity risks 

Additional Expectations: 

• Promote a culture of connection and belonging by collaborating with colleagues and contributing to a supportive team environment where every connection matters 
• Accept additional responsibilities assigned to meet patient care needs and support overall unit operations 
• Demonstrate UHS Values of Compassion, Trust, Respect, Teamwork, and Innovation in all daily work and interactions 
• Execute responsibilities in accordance with organizational policies, procedures, and applicable regulations 
• Perform additional responsibilities as required to meet department and organizational needs

Position Qualifications 

Required:

• High School Diploma or equivalent 

Preferred: 

• Up to 1 year of direct experience performing the exact or very similar duties required by the job within the same role or function 
• Up to 1 year of customer/patient-facing experience directly interacting and communicating with the public 
• Up to 1 year of technical/systems experience using specialized tools, software, or equipment required for the role 
• Up to 1 year of experience in the same work environment or setting (hospital, practice, department/division)