Migration Relevant

• Quickly understanding business requirement via learning and handover, identify process optimization opportunity in collaboration with stakeholders during execution.
• Establish a transferable and machine-readable knowledge bank of business knowledge and process.
• Continuously evolve in business understanding and system enhancement.

System Relevant

• Assess end-to-end Air & LCL process flows to identify value contribution, control gaps, process pain points, and improvement opportunities, converting operational observations into structured recommendations for future-state process and system design.
• Act as a business-process interface to the Technology team by providing clear requirement clarification, operational data points, user feedback, and practical process expertise through daily and weekly development discussions and iteration reviews.
• Adopt and leverage product knowledge, operational experience, digital mindset, and emerging AI capabilities to challenge existing ways of working, promote standardisation, and contribute to solutions that enhance customer experience, productivity, scalability, and process resilience

Required Experience & Skills

• Demonstrates strong learning agility and self-drive, with the ability to leverage tools, knowledge resources, and emerging technologies to quickly build subject matter expertise in Air & LCL operations.
• Applies analytical, innovative, and constructive challenge-based thinking to evaluate process logic, identify non-value-added activities, and recommend practical improvements.
• Comfortable operating in an environment of frequent system and process change, with the ability to provide logical, evidence-based, and actionable feedback to support continuous improvement.
• Results-oriented mindset, with the ability to create urgency, take ownership of deliverables, resolve issues effectively, and sustain progress despite ambiguity or operational constraints.
• Diploma or above in Engineering, Computing, Artificial Intelligence, Supply Chain Management, Logistics, or a related discipline.
• Strong communication and collaboration skills, with the ability to engage effectively across Operations, Area stakeholders, and Technology teams in a matrix environment.
• Effective stakeholder management capability, including the ability to understand requirements, align expectations, influence through facts, and follow through on agreed actions.
• Excellent written and spoken English communication skills, with the ability to articulate process issues, requirements, and recommendations clearly.

Maersk is committed to a diverse and inclusive workplace, and we embrace different styles of thinking. Maersk is an equal opportunities employer and welcomes applicants without regard to race, colour, gender, sex, age, religion, creed, national origin, ancestry, citizenship, marital status, sexual orientation, physical or mental disability, medical condition, pregnancy or parental leave, veteran status, gender identity, genetic information, or any other characteristic protected by applicable law.