Job Description

Provides comprehensive administrative and employee services support for Dining Services, with primary responsibility for payroll and timekeeping review, attendance administration, employee records, Human Resources (HR)-related processes, reporting, and department operations. Serves as a key administrative liaison for employees and managers and coordinates information and processes with HR, Payroll, and other University departments. Supports Dining Services leadership by coordinating administrative activities, monitoring department-wide initiatives and events, and keeping leaders informed of relevant updates and needs. Coordinates assigned special projects and assists with departmental procedures, tracking systems, and workflow improvements.

JOB DUTIES/RESPONSIBILITIES: 

Payroll, Timekeeping & Attendance

• Overseas, reconciles payroll and timekeeping records for all Dining Services units; reviews manager-approved employee hours for accuracy, identifies and resolves discrepancies, coordinates corrections as needed, ensures that payroll deadlines are met.
• Verifies employee attendance, schedules, leave balances, and required training information; maintains accurate and confidential employee records.
• Monitors employee attendance points, coordinates required attendance documentation and follows up with managers regarding attendance records and related administrative processes.
• Generates and maintains workforce, payroll, attendance, overtime, training, and operational reports; audits information for accuracy and follows up on discrepancies.

HR Coordination

• Serves as a primary administrative liaison and resource for employees and managers, responding to questions and coordinating information with HR, Payroll, and other university departments.
• Completes assigned Workday tasks related to employee recruitment, hiring, onboarding, transfers, and separations; coordinates interviews, required documentation, and onboarding logistics.

 Administrative

• Coordinates department communications, meetings, calendars, schedules, and administrative processes.
• Provides administrative support to Dining Services leadership, department-wide initiatives and events; monitors relevant activities, updates event board, and keeps leaders informed about updates, upcoming needs, and other information requiring their awareness or attention.
• Greets and directs visitors, responds to inquiries, and performs other duties as assigned.

Special Projects

• Coordinates assigned special projects and assists with developing and improving departmental procedures, tracking systems, and workflows.

WORKING CONDITIONS/PHYSICAL EFFORT: Designated as essential employee. Primarily office environment.  Occasional nights and some weekends required, including commencement and other special university events.

QUALIFICATIONS

Required Qualifications

• Excellent organizational, communication, customer service, and problem-solving skills.
• Ability to manage multiple priorities, meet deadlines, and complete work independently with a high degree of accuracy.
• Ability to maintain confidentiality when handling sensitive employee, payroll, and personnel information.
• Ability to work effectively with employees and managers at all levels and interact with diverse groups with professionalism, tact, and diplomacy.
• Strong attention to detail and demonstrated ability to review, audit, and reconcile information and identify discrepancies.
• Ability to research and resolve routine administrative issues and recognize when matters should be referred to or escalated to the appropriate manager or university department.
• Proficiency with Microsoft Office, particularly Excel, and the ability to learn and effectively use payroll, HR, scheduling, and other administrative systems.

Preferred Qualifications

• Experience supporting payroll, timekeeping, employee records, or other workforce-related administrative processes.
• Experience working in a high-volume or complex administrative environment.
• Experience with Workday, a similar human resources or payroll system.

EDUCATION & EXPERIENCE

• High school Diploma or GED; Associate degree - preferred
• Two to four years of progressively responsible administrative, employee services, payroll, HR, or related experience - required

WORK HOURS

Full Time, Non-Exempt

Monday - Friday, 8:30am - 5:00pm

8 hours daily/40 hours weekly

SALARY

Pay Grade 4 ($18.34/hr. to $25.00/hr.)