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About us

Are you a service-oriented professional who enjoys organizing, coordinating, and delivering high-quality workplace services? Do you thrive in a dynamic environment where attention to detail, communication, and customer service are essential to business success? Then this role could be your next step. Apply now!

Damen Song Cam Shipyard (DSCS) is part of the Damen Shipyards Group, one of the world's leading shipbuilders. Located in Hai Phong, Vietnam, DSCS specializes in the outfitting, commissioning, and delivery of high-quality tugboats and workboats for customers worldwide. The shipyard continues to grow and improve its operations while maintaining a strong focus on operational excellence, employee wellbeing, and customer satisfaction.

The Administration & Services Department plays a key role in supporting daily business operations by providing office administration, facility support, travel coordination, company events, workplace services, and employee support activities.

The Role

As an Administration & Services Staff, you are responsible for coordinating and delivering administrative and support services that ensure the smooth operation of the company.

You will support employees, visitors, managers, and external service providers by organizing office services, travel arrangements, accommodation, transportation, company events, documentation, and other administrative activities. The role requires strong organizational skills, effective communication, customer focus, and the ability to work with multiple stakeholders simultaneously.

Key Responsibilities

Administration & Office Support

• Provide day-to-day administrative support to departments and employees.
• Prepare and maintain administrative records, correspondence, forms, reports, and other documentation.
• Manage incoming and outgoing documents, deliveries, and correspondence.
• Maintain filing systems and ensure proper document control in accordance with company procedures.
• Support company communication and information distribution activities.

Travel & Visitor Coordination

• Arrange domestic and international business travel, including flight bookings, accommodation, transportation, visas, and travel documentation.
• Coordinate hotel bookings and transportation services for visitors, suppliers, customers, and colleagues.
• Support reception and visitor management activities to ensure a professional visitor experience.
• Prepare logistics for meetings, workshops, audits, training sessions, and business events.

Facility & Service Management

• Coordinate office facilities, workplace services, office supplies, and administrative service providers.
• Monitor office assets, stationery, uniforms, refreshments, and shared facilities.
• Support canteen, transportation, cleaning, security, and other administrative services.
• Follow up service requests and coordinate resolution of facility-related issues.
• Support workplace improvement initiatives to enhance employee experience and operational effectiveness.

Event & Employee Support

• Support the organization of company events, employee engagement activities, celebrations, and internal communication programs.
• Coordinate logistics for training courses and support training administration activities when required.
• Assist employees with administrative procedures, service requests, and general workplace support.
• Support cross-functional projects and administrative improvement initiatives.

Vendor & Administrative Coordination

• Coordinate with suppliers and external service providers regarding administrative services.
• Support purchase requisitions and follow-up activities related to office and administration requirements.
• Maintain accurate administrative records and support budget tracking activities for departmental expenditures.
• Ensure compliance with internal procedures and company standards.

Skills & Experience

To be successful in this role, you bring:

Education

• Bachelor’s Degree in Business Administration, Office Administration, Economics, Hospitality, Human Resources, English, or another relevant discipline.

Experience

• Minimum 1-3 years of experience in administration, office support, customer service, executive support, hospitality, or a similar role.
• Experience in a manufacturing, industrial, multinational, or service environment is an advantage.
• Experience coordinating travel, events, facilities, or employee services is preferred.

Competencies

• Strong organizational and planning skills.
• Excellent customer-service mindset and attention to detail.
• Good communication and interpersonal skills.
• Ability to manage multiple tasks and priorities simultaneously.
• Strong coordination and follow-up capabilities.
• Good problem-solving skills and proactive working attitude.
• Ability to work effectively with both internal and external stakeholders.
• Professional integrity and ability to handle confidential information.

Systems & Language

• Proficiency in Microsoft Office applications, particularly Outlook, Word, Excel, and PowerPoint.
• Good command of English, both written and spoken.

What We Offer

At Damen, we understand that our employees are the foundation of our success. We continuously invest in creating a supportive and engaging working environment where employees can develop and thrive.

We offer:

• A dynamic international working environment.
• Competitive salary package.
• Holiday bonus, Tet bonus, and quarterly bonus.
• Monthly fuel allowance.
• 24/7 accident insurance and healthcare insurance for employees and spouses.
• Full social insurance contribution in accordance with Vietnamese regulations.
• Continuous learning and development opportunities.
• Opportunities to work with international colleagues and stakeholders across the Damen Group.

Other

Damen Song Cam does not approve of commercial, contractor and/or agency acquisition or commercial use of this advertisement. Proposing candidates without invitation is not appreciated and will not be considered.

Ready to contribute to an excellent workplace experience and support the daily operations of a world-class shipyard? Join Damen Song Cam Shipyard and become part of our journey. 🚢

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