Addiction Consultation Coordinator in Springfield, MA | Baystate Health Careers

Department: Psychiatry Consultation Service

Location: Baystate Medical Center, Springfield, Massachusetts

Job Type: Full-Time

Shift: Days

Make an Impact with Baystate Health

Baystate Health is seeking an Addiction Consultation Coordinator to join our Psychiatry Consultation Services at Baystate Medical Center in Springfield, Massachusetts. Our Addiction Consultation Coordinator supports inpatient patients across medical floors who are experiencing substance use and addiction-related needs, working closely with a multi-disciplinary team such as social workers, case management teams, providers, and community resources to connect patients with the services and support they need.

The Addiction Consultation Coordinator role offers the opportunity to make a meaningful impact by helping patients navigate addiction treatment and community resources, while building connections with local programs and developing a deeper understanding of available services. As the sole Addiction Coordinator, you will play an important role in supporting the consultation team and helping patients transition to appropriate levels of care, including Intensive Outpatient Programs (IOP) and Partial Hospitalization Programs (PHP).

The Addiction Consultation Coordinator Will:

• Visiting and assisting inpatient patients throughout the facility as needed.
• Connect patients with appropriate addiction treatment services, community resources, and follow-up care based on their individual needs.
• Collaborate closely with Social Work, Case Management, and other members of the care team to support patients throughout their hospital stay and transition to ongoing services.
• Help patients navigate available treatment options, including Intensive Outpatient Programs (IOP), Partial Hospitalization Programs (PHP), and other community-based resources.
• Provide compassionate, respectful customer service and demonstrate strong bedside manner when engaging with patients and families.
• Build and maintain relationships with community organizations and treatment programs, including opportunities to tour facilities and learn about their services, structure, and available programs.
• Accurately and thoroughly document patient interactions, resources provided, and care coordination activities in the patient's medical record.
• Serve as the primary Addiction Coordinator, helping ensure patients receive timely connections to appropriate addiction-related services and support.

Schedule Details

• Job Type: Full-Time
• Shift: Days
• Hours: 40-hours per week
• Schedule: Monday-Friday, 8am-4:30pm or 8:30am-5pm
• Weekend Requirement: No weekends
• Other Scheduling Requirements: No holidays

Benefits That Support You

At Baystate Health, you get the best of both worlds: the resources, stability, and career opportunities of a large integrated healthcare system with the supportive culture of a community-focused organization.

Depending on eligibility, benefits may include:

• Competitive Pay & Benefits: Medical, dental, and vision coverage, including local Health New England plans.
• Tuition & Training: Tuition assistance, CEUs, and professional development opportunities.
• Career Growth: Clinical advancement, leadership development, and internal career opportunities.
• Regional Opportunities: Career options across Baystate Health hospitals, practices, and services throughout western Massachusetts.
• Sign-On Bonuses: If applicable, Sign-On bonuses are paid to external hires only and are not applicable to internal or company transfers, unless otherwise specified. Former employees are eligible after one-year post-separation from Baystate Health
• Retirement: Retirement savings and employer match.
• Paid Time Off: Generous PTO for eligible employees.

About Baystate Health

Baystate Health is an integrated healthcare system serving patients and communities throughout western Massachusetts. Our network includes Baystate Medical Center, Baystate Children's Hospital, Baystate Noble Hospital, Baystate Franklin Medical Center, Baystate Wing Hospital, Baystate Medical Practices, and Baystate Home Health & Hospice.

Whether you provide direct patient care, clinical services, or operational support, your work at Baystate Health helps improve the health of the communities we serve.

Required Skills  

• High School Diploma, GED, or HiSET
• 1 year of experience in a hospital or another medical setting.

Preferred Qualifications & Skills

• 2 years working with individuals with Substance use disorders.
• Minimum 2 years experience in multidisciplinary behavioral health or medical social work/care management setting.

Start Your Career at Baystate Health

You Belong at Baystate.

Education:

Certifications:

Compensation

Note: The compensation range(s) in the table below represent the base salaries for all positions at a given grade across the health system. Typically, a new hire can expect a starting salary somewhere in the lower part of the range. Actual salaries may vary by position and will be determined based on the candidate's relevant experience. No employee will be paid below the minimum of the range. Pay ranges are listed as hourly for non-exempt employees and based on assumed full time commitment for exempt employees.

Minimum - Midpoint - Maximum

Equal Employment Opportunity Employer