Accounts Receivable Administrator Europe - English & French (f/m/d)

Are you a finance or aspirant professional with a passion for precision and an aptitude for problem-solving? We are looking for a detail-oriented and motivated future person to join our team in Lisbon as an Accounts Receivable Administrator, fluent in English and French. 

About the role

We are looking for a motivated and detail-oriented Accounts Receivable Administrator to join our team in Lisbon on a 12-month fixed-term contract. In this role, you will support our French market and gain hands-on experience across Accounts Receivable, collections, customer payments, and financial processes.

You’ll handle receivables, collections, ensure timely actions on overdue payments in alignment with customer credit guidelines, post customer payments to accounts, and prepare customer statements. Collaborating effectively within the team and with external customers will be essential to your success.

We're looking for people who embody our values, aren't afraid to challenge, innovate, experiment, and move at a fast pace. We're always looking for ways to improve our products and ourselves. If this sounds like you, we'd love to talk.

What You Will Do

Manage invoicing and payments

• Help ensure invoices are issued promptly to support timely customer payments.
• Monitor outstanding balances and follow up with customers on overdue payments.
• Post and allocate customer payments accurately.

Support collections and account reconciliation

• Regularly review customer accounts and identify overdue items.
• Investigate account discrepancies and support the resolution of payment-related issues and disputes.
• Prepare customer statements and ensure accurate account information.

Build strong customer relationships

• Act as a point of contact for customers regarding payment and account-related queries.
• Collaborate with Sales, Customer Service, and Finance colleagues to resolve issues and ensure a smooth payment process.

Contribute to accurate financial operations

• Prepare reports and provide visibility on outstanding balances and payment trends.
• Maintain accurate financial data and ensure processes are completed according to established procedures and Service Level Agreements.
• Perform quality checks and help ensure consistent delivery of Accounts Receivable processes.
• Respond to queries from employees, managers, and Finance colleagues, escalating more complex matters when needed.

Who You Are

• You are a team player whose collaboration skills enhance communication within cross-functional teams and in client-facing contexts.
• You are proactive, anticipate potential problems and take actions.
• Your organizational skills enable you to keep track of tasks and responsibilities.
• You are flexible and readily adapt to change, new systems, and methods.
• You hold an associate or bachelor’s degree in Finance, Accounting, or Business Management.
• A first experience in Accounts Receivable Administration / Collection role would be a plus.
• You have knowledge of SAP (Finance Module OR Analytics), Electronic Banking Software tools (preferred), and Office 365.
• You are fluent in English and French, both written and verbal.

All applicants are requested to submit their resumes in English.

What We Can Offer You

At Essity, we believe everyone's learning and professional development is unique and want to empower employees to reach their full potential in a winning culture motivated by a powerful purpose.

Collaborative and Inclusive Culture | Empowering & Engaged Leaders | Working with Powerful Purpose & Sustainable Impact | Learning and Growing in your Career | Supporting Well-being & Sustainable Working Life | Life-changing Innovations | Competitive Total rewards

More About Location

With an office located in Lisbon, you will work within a sustainable building boasting panoramic views, close to amenities, public transport and the airport.

Application End Date:

Job Requisition ID: