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Disability Support Operations

Time Type:

Full time

Job Type:

Regular

FLSA Status:

Non-ExemptFull On Campus Presence

SEIU Local 500 - Provost & Enrollment Division

This position is part of a collective bargaining unit represented by SEIU Local 500 - Provost & Enrollment Division. That means the terms and conditions of your employment are governed by university policy (including the Staff Personnel Policies Manual) and any collective bargaining agreement entered into between American University and SEIU Local 500 - Provost & Enrollment Division.

Summary:

The Accommodations Coordinator is primarily responsible for coordinating and implementing testing accommodations for students with disabilities in the Office of Student Disability Support to ensure compliance with the Americans With Disabilities Act (ADA). This position is responsible for and coordinates the day-to-day activities and logistics related to implementing testing accommodations including scheduling all student exams and ensuring exam accessibility. The Coordinator collaborates with office staff and campus partners to implement procedures and policies and communicates the same to the students and faculty who use them. This position works extensively with faculty to administer exams equitably. The Coordinator provides back-up support with interpretive services, note-taking accommodations, alternative text, and captioning services. The Coordinator is responsible for hiring, training, and scheduling and supervising graduate assistants and test proctors. The position oversees the payment process for proctors and tracks expenditures. The Coordinator collects data and reports on accommodation statistics.

Essential Functions:

1.) Administrative

• Ensures student testing accommodations are properly implemented in full compliance of the ADA. Oversees designated functions within the accommodations office including all student exam scheduling. Collaborates with the Operations Manager and second Accommodations Coordinator to determine and communicate policies and procedures. Primarily responsible for large-scale major accommodated testing events at the end of the fall and spring semesters. Fully cross-trains with the second Accommodations Coordinator and fills in for that position as needed. Collects data and reports monthly and annually on accommodations statistics. Provides administrative support for office operations, as needed. Responsible for supporting the work of the Operations Manager, as needed.

2.) Outreach and Consultation

• Serves as the first point of contact for students and faculty regarding the accessible implementation of exams. Extensively communicates with faculty regarding exam procurement and administration. Communicates procedures and policies as needed to students and faculty. Problem-solves issues with respect to implementing testing accommodations under supervision of Operations Manager. Works with campus partners to ensure access to all university programs and services.

 

3.) Supervision

• Responsible for hiring, training, scheduling and supervising three Graduate Assistants and over 40 test proctors. Under direction of the Assistant Director, oversees the payment process for proctors and tracks expenditures.

4.) Other Duties as Assigned

           

Competencies:

• Serving Customers.
• Displaying Creativity. 
• Prioritizing and Organizing.
• Acquiring and Analyzing Information.
• Supporting Coworkers.

Position Type/Expected Hours of Work:

• Full-time.
• 35 hours per week.
• Work modality is full campus presence.
• A flexible schedule may be allowed in planning with the supervisor and office needs.
• Schedule coordination with other Accommodations Coordinator is essential.
• Additional hours may be required at times.
• This is a union-eligible position.

Salary Range:

• $26.50 per hour.

Required Education and Experience:

• Bachelor’s degree with some professional experience.
• Strong communication, organizational, and interpersonal skills required.
• Ability to problem-solve and multi-task under pressure.
• Ability to use and learn software programs used in tracking data and managing student information.
• Attention to detail. 

 

Preferred Education and Experience:

• Knowledge of or interest in assistive technology preferred.
• Experience in a post-secondary setting and familiarity with individuals with disabilities strongly desired.

 

Other Duties:

• Please note this job description is not designed to cover or contain a comprehensive listing of activities, duties or responsibilities that are required of the employee for this job. Duties, responsibilities, and activities may change at any time with or without notice.

Benefits

AU offers a competitive benefits package. Click here to learn about American University's unique benefit options.

Other Details

• Hiring offers for this position are contingent on successful completion of a background check.

• Employees in staff positions at American University must deliver their services to the university from either the District of Columbia, Maryland, or Virginia, or perform work on-site at the university.

• Please note this job announcement is not designed to cover or contain a comprehensive listing of activities, duties or responsibilities that are required of the employee for this job. Duties, responsibilities, and activities may change at any time with or without notice.

• American University is an E-Verify employer.

Current American University Employees

American University current employees must apply through their employee Workday account. If you are a current employee at American University, please log into Workday and select the Find Jobs report which will take you to our internal career listings.

Contact Us

For more information or assistance with the American University careers site, email theworkline@american.edu.

American University is an equal opportunity, affirmative action institution that operates in compliance with applicable laws and regulations. The university does not discriminate on the basis of race, color, national origin, religion, sex (including pregnancy), age, sexual orientation, disability, marital status, personal appearance, gender identity and expression, family responsibilities, political affiliation, source of income, veteran status, an individual’s genetic information or any other bases under federal or local laws (collectively "Protected Bases") in its programs and activities.