Academic Program Quality:

Academic Program Quality (APQ) plays a vital role in safeguarding the university's academic enterprise. To assure confidence among internal and external stakeholders alike, APQ engages in a wide range of academic quality assurance activities that enforce compliance with regulatory requirements and support the continuous quality enhancement of academic programming. We operate not in isolation but in collaboration with partners across the university to provide campus-wide education, to integrate quality assurance into business processes and planning activities, and to develop models of excellence. We are a key resource to our faculty, staff, and administrators in support of our common goal of realizing UCF's promise.

The Opportunity:

UCF's Academic Program Quality is seeking a quality focused Academic Compliance Specialist I to coordinate university-wide compliance, reporting, and other quality assurance activities that support, promote, and monitor institutional and program performance relative to internal and external (e.g., state, accreditor, federal) academic quality standards and the pursuit of continuous improvement.

Responsibilities:

FACULTY TEACHING QUALIFICATIONS

• Assist the Faculty Qualifications Management System (FQMS) administrator in executing related activities.
• Conduct preliminary Academic Affairs review of faculty teaching certifications in the FQMS to confirm completeness.
• Assist the FQMS administrator with managing user security and setup tables.
• Assist the FQMS administrator with troubleshooting system errors and testing solutions.
• Assist the FQMS administrator with end user trainings, including development and maintenance of informational and training resources.
• Assist the FQMS administrator in updating policy documents for each academic unit (i.e., discipline descriptions) that articulate teaching qualifications standards for the fields represented.
• Advise end users on applicable policy requirements and provide end user technical support.
• Assist the FQMS administrator in conducting audits to ensure appropriate teaching certifications are on file for all instructors of record.
• Assist the FQMS administrator in tracking and reviewing faculty qualifications documentation for dual degrees and other programs and partnerships requiring evidence of appropriate faculty qualifications.

FACULTY MEMBER AND POSTDOCTORAL SCHOLAR DEGREE DATA

• Serve as the primary custodian for faculty member and postdoctoral scholar degree data.
• Review and validate requests for degree data updates; coordinate with human resources and other stakeholders as required.
• Verify provision of official academic transcripts and U.S. equivalency evaluations.
• Maintain archive of academic transcript and equivalency evaluation documentation.
• Advise and train human resources personnel, academic units, and others on university protocols for submitting official credentials.
• Collaborate with Workday Administrator to request updates to degree data setup tables as needed.
• Conduct regular audits to ensure degree data completeness and accuracy for external reporting (e.g., state, federal, accreditor, rankings surveys).

SUPPORT FOR ADDITIONAL ACADEMIC OVERSIGHT, COORDINATION, AND ALIGNMENT ACTIVITIES

Provide assistance in the coordination of cyclical and ad hoc compliance and quality enhancement activities including, but not limited to, the following:

• Seven-year academic program reviews.
• Various academic oversight reviews (e.g., suspended program status reviews).
• Annual collection and qualifications review of academic program coordinators/directors.
• Updates to assigned course Classification of Instructional Programs (CIP) codes.
• Assigning faculty member and postdoctoral scholar primary CIP codes for reporting and analysis.

OTHER ACADEMIC COMPLIANCE AND QUALITY ENHANCEMENT SUPPORT

• Conduct research and analyses to support APQ activities.
• Assist in the dissemination of compliance information to stakeholders.
• Assist in developing training tools and programming for APQ functional areas.
• Assist in collecting information for, preparing, and editing documents for board meetings, external reporting, and other executive audiences.
• Assist with planning and executing unit events, accreditor site visits, and related activities.
• Manage record keeping in primary areas of responsibility and others as assigned.
• Engage in the unit's institutional effectiveness outcomes assessment process, including reporting results and recommending new areas for continuous improvement.

Minimum Qualifications: 

Bachelor's or Master's degree and 0+ years of relevant experience; or an equivalent combination of education and experience pursuant to Fla. Stat. 112.219(6).

Preferred Qualifications:

• Experience in higher education, compliance, legal environments, state or federal regulatory and accreditation frameworks.
• Exceptional written and verbal communication skills, with the ability to translate complex requirements into clear, constructive messaging for stakeholders.
• Strong attention to detail with experience in credential review, record-keeping, and data auditing.
• Adept at analyzing complex information, synthesizing research, and providing data-informed guidance.
• Skilled in interpreting, applying, and advising on institutional policies and compliance requirements with sound judgment and integrity.
• Proficiency in Microsoft Suite, ERP systems, and enterprise platforms; experience with data management tools and visualization software.
• Ability to work collaboratively across teams and with multiple stakeholders; demonstrated adaptability, problem-solving, learning agility, and experience with training and development delivery.

Additional Application Materials Required: 

Cover letter and resume required. Applications without a cover letter will not be considered.

When applying please have all your documents ready to upload at the same time. Once the submission process is finalized, the system does not allow applicants to submit additional documents later.

Special Instructions to the Applicants:

All applicants must be authorized to work for any U.S. employer. Visa sponsorship is not available for this position, and the university cannot accommodate H‑1B transfers or employment-based visa processing for individuals currently sponsored by another employer.

This role requires the successful candidate to work on-site at UCF as their primary work location. On-site presence is an essential function of this role.

Are you ready to unleash YOUR potential?  

As a next-generation public research university and Forbes-ranked top employer in Florida, we are a community of thinkers, doers, creators, innovators, healers, and leaders striving to create broader prosperity and help shape a better future. No matter what your role is, when you join Knight Nation, you’ll play an integral role at one of the most impactful universities in the country. You’ll be met with opportunities to connect and collaborate with talented faculty, staff, and students across 12 colleges and multiple campuses, engaging in impactful work that makes a positive difference. Your time at UCF will provide you with many meaningful opportunities to grow, you’ll work alongside talented colleagues on complex projects that will challenge you and help you gain new skills, and you’ll have countless rewarding experiences that go well beyond a paycheck.

Working at UCF has its perks! UCF offers:

• Benefit packages, including Medical, Dental, Vision, Life Insurance, Flexible Spending, and Employee Assistance Program 
• Paid time off, including annual and sick time off and paid holidays
• Retirement savings options 
• Employee discounts, including tickets to many Orlando attractions 
• Education assistance 
• And more…For more benefits information, view the UCF Employee Benefits Guide.

Dive into our Total Rewards Calculator to discover the diverse selection available to you, giving you a glimpse into the benefits that together shape your comprehensive rewards package at UCF.

Unless explicitly stated on the job posting, it is UCF’s expectation that an employee of UCF will reside in Florida as of the date the employment begins.

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The University of Central Florida is an equal opportunity employer that does not discriminate against any employee or applicant for employment based on any characteristic protected by law.  The University maintains programs for protected veterans and individuals with disabilities in accordance with all applicable federal and state laws.

As a Florida public university, the University of Central Florida makes all application materials and selection procedures available to the public upon request.  

UCF is proud to be a smoke-free campus and an E-Verify employer. 

For general application or posting questions, please email talent@ucf.edu.

If an accommodation due to a disability is needed to apply for this position, please email onac@ucf.edu.