JetBrains is a global software company with 2,500+ professionals building tools used by more than 11 million developers worldwide. Alongside our product teams, we rely on a wide range of technical and non-technical roles to support our growth.

To scale efficiently and stay flexible, we’re building a more structured approach to outsourced and contingent workforce hiring. We’re looking for an Outsourcing Talent Partner to own and develop this direction.

About the role

In this role, you’ll take ownership of how JetBrains hires temporary and contract-based talent across multiple locations. You’ll work at the intersection of recruitment, vendor management, and workforce planning—building a scalable and reliable outsourcing model.

You won’t just run processes—you’ll shape them, working closely with hiring managers and cross-functional teams to ensure we have the right talent, through the right channels, at the right time.

What you’ll do

• Build and develop JetBrains’ vendor ecosystem for outsourcing and outstaffing across key locations.
• Own the end-to-end hiring process for temporary staff, across both technical and non-technical roles.
• Partner with hiring managers to define when and how to use outsourcing as a hiring strategy.
• Collaborate with Legal, Procurement, HR Operations, and Talent Acquisition to ensure compliant and scalable processes.
• Establish and track vendor performance metrics (quality, speed, cost, satisfaction), and continuously improve outcomes.
• Identify opportunities to increase efficiency and flexibility in how we hire through external partners.
• Act as a go-to expert for contingent workforce solutions within the company.

We’d love to hear from you if you:

• Have experience in recruitment, vendor management, or workforce solutions, ideally involving outsourcing, outstaffing, or contingent workforce.
• Have hired for both technical and non-technical roles, and can confidently navigate the differences.
• Are comfortable working with external vendors and holding them accountable for results.
• Have experience working in international environments with multiple stakeholders.
• Can balance speed, quality, compliance, and stakeholder experience.
• Enjoy building and improving processes in a growing and evolving setup.
• Have strong communication skills in English.

Application process

Please include a cover letter answering the following questions:

• What excites you about recruitment, and why did you choose this career?
• What experience do you have with temporary staffing solutions across technical and non-technical roles?
• How do you evaluate and manage vendor performance?

#LI-DNI

At JetBrains, code is our passion. Ever since we started back in 2000, we have been striving to make the strongest, most effective developer tools on earth. By automating routine checks and corrections, our tools speed up production, freeing developers to grow, discover, and create.

The Data Office is responsible for data associated with products, AI, marketing, finance, sales, and more. Our department ensures that all teams at JetBrains have access to up-to-date, reliable, and transparent data and data services.

As part of our growth strategy, we are looking for an experienced, detail-oriented, and self-motivated BI Analyst to develop, maintain, and enhance BI reports and dashboards for our internal customers across corporate functions, including marketing, IT, PMO, and others.

As part of our team, you will:

• Design, develop, and automate reports and dashboards for several of our data domains, such as marketing, IT, and executive reporting.
• Partner with the Data Quality team to define and implement rules that ensure high data reliability standards.
• Continuously engage with other colleagues at JetBrains, including team clients, data partners, data engineers, and data analysts, to gather and refine business requirements.
• Promote best practices in data visualization.
• Participate in both business-driven and technical projects.

We’ll be happy to have you on our team if you have:

• Extensive SQL experience.
• At least three years of experience with Tableau – experience with Metabase or alternative BI tools is a plus.
• Strong knowledge of and experience with dbt.
• Strong attention to detail and the ability to identify small but important differences.
• Ability to work independently, take ownership of tasks, analyze problems, and deliver results within agreed-upon deadlines.
• Fluent English, both written and spoken.
• Proactive mindset.
• Dedication to knowledge sharing and cross-team collaboration.

We’ll be especially thrilled if you have:

• Basic experience in DWH development.
• Basic experience with AWS. 
• Experience in marketing, including marketing metrics, data structures, and marketing data.

Why join JetBrains? 

• Strong base salary. We offer competitive pay that reflects your skills and experience.
• Flexible work location. Enjoy the freedom to work from home or from the office.
• Remote work. Spend up to 30 days per year working remotely from abroad.
• Extra time off. More days to relax, recharge, and do the things you love.
• Medical insurance allowance. Enjoy peace of mind for you and your family
• Learning and development opportunities. Access to conferences, courses, and language classes.
• Relocation support. We help make your move as smooth and stress-free as possible. 
• Language classes. Pick up the local language or sharpen your English skills.
• Fuel your day. Enjoy a hot meal or receive a lunch allowance on workdays.
• Mental health support. To help you feel your best, we provide easy access to professional mental health services.
• Sports benefit. Enjoy an on-site gym or sports club stipend.
• Internal events. Join company-wide celebrations and team gatherings.

*Some benefits may vary depending on location.

#LI-DNI

#LI-KP1

At JetBrains, code is our passion. Ever since we started, back in 2000, we have strived to make the strongest, most effective developer tools on earth. By automating routine checks and corrections, our tools speed up production, freeing developers to grow, discover, and create.

We’re always growing at JetBrains, and we love welcoming thoughtful and motivated people to the team. Finding great talent genuinely excites us.

Our Recruitment team is warm, open-minded, and adventurous – and we’re looking for a smart, curious Talent Sourcer to join us. 

With a highly specialized talent pool, discovering exceptional candidates becomes an art. That’s where you come in. As a Talent Sourcer, you’ll play a key role in bringing the right expertise to our teams and helping us shape the future of JetBrains.

As part of the team, you will:

• Collaborate closely with the Recruitment team and hiring managers to identify, engage, and attract the best candidates.
• Create and oversee a sourcing strategy.
• Build talent pools and pipelines by sourcing across different channels.
• Provide a positive recruitment experience, keeping communication timely and transparent.
• Ensure data in the internal recruitment system is accurate, complete, and up to date.
• Share your knowledge and market findings with your colleagues.

We’d love to hear from you if you:

• Have proven experience in sourcing or talent research.
• Are a candidate experience ambassador.
• Have the ability to communicate with candidates clearly and transparently throughout the hiring process 
• Are driven to build long-term relationships with candidates.
• Have experience creating the sourcing strategy for different roles and multiple locations.
• Are passionate about identifying and engaging exceptional candidates, and can do so with creativity and determination.
• Have a solid understanding of the IT market or another highly skilled industry and know how to spot the best candidates within it.
• Love digging into professional networks and databases and taking a creative, resourceful approach to sourcing great talent.
• Can communicate fluently in English, both with candidates and internal teams.
• Have experience working in global or international environments, ideally with a focus on European markets.
• Have experience with diversity sourcing programs.
• Thrive within a collaborative, innovative team environment.

#LI-REMOTE

#LI-MH1

About the role

At JetBrains, we’re building an AI-native platform for software development that connects developer workflows, team-level collaboration, and organizational control into a single coherent system. This platform will serve as the execution and governance layer for AI-driven development. It will be deeply integrated with developer tools but designed to work across teams, products, and environments. This is a long-term strategic investment for JetBrains and a key pillar of our vision for the future of software development.

We are now looking for a Senior Product Leader to own and drive the development of our enterprise agent platform, including seat-based governance, ROI/TCO dials on AI spend, hybrid cloud support, and public APIs. This role requires someone who has operated at large tech scale (e.g. M2/L7+) or as a VP of Product in a high-growth B2B startup, and who can combine long-term platform vision with disciplined, incremental delivery.

You will partner across engineering, design, go-to-market, legal, and customer success to define, prioritize, and deliver capabilities that make our platform the operational backbone for hybrid and cloud-native adoption at scale.

In this role, you will:

• Define and execute the roadmap for the platform’s control and execution planes.
  
  
• Lead the development of key platform primitives and console UX.
  
  
• Shape hybrid cloud and enterprise readiness capabilities.
  
  
• Define and deliver public APIs for enterprise extensibility.
  
  
• Align cross-functional teams around priorities and measurable outcomes.
  
  
• Engage directly with strategic customers and design partners at the VP+ level.
  
  
• Define KPIs and drive disciplined execution.

We will be happy to have you on our team if you are:

• A senior product leader with C-suite accountability.
  
  
• Experienced in building platform, governance, or developer tooling products.
  
  
• Strong in both strategy and execution, with no tendency toward “big bang” thinking.
  
  
• Comfortable working with enterprise customers and hybrid environments.
  
  
• An excellent communicator and cross-functional leader.
  
  
• Data-driven and outcome-oriented.

We would be especially thrilled if you have:

• Experience with RBAC/ABAC or multi-tenant systems.
  
  
• A background in hybrid/cloud SaaS.
  
  
• Experience running design partner programs.

Why join JetBrains?

• Strong base salary. We offer competitive pay that reflects your skills and experience.
• Flexible work location. Enjoy the freedom to work from home or from the office.
• Remote work. Spend up to 30 days per year working remotely from abroad.
• Extra time off. More days to relax, recharge, and do the things you love.
• Medical insurance allowance. Enjoy peace of mind for you and your family.
• Learning and development opportunities. Access to conferences, courses, and language classes.
• Language classes. Pick up the local language or sharpen your English skills.
• Fuel your day. Enjoy a hot meal or receive a lunch allowance on workdays.
• Mental health support. To help you feel your best, we provide easy access to professional mental health services.
• Sports benefit. Enjoy an on-site gym or sports club stipend.
• Internal events. Join company-wide celebrations and team gatherings.

*Some benefits may vary depending on location.

#LI-HYBRID 
#LI-AA1

Microsoft estimates there are 7M+ monthly active .NET developers worldwide. Our tools – Rider, ReSharper, and various profilers – reach roughly half of them. These users are experts with strong habits and strong opinions. They know exactly how they want to work – which makes them one of the hardest audiences to design for, and one of the most rewarding. Your craft really matters here.

We’re looking for a product designer to own end-to-end experiences across the .NET ecosystem. You’ll partner with engineers and product managers who treat design as a strategic input, not a final polish step, and you’ll ship work that developers use every single day.

You’ll move across products rather than specializing in one, which means holding complexity in your head and making decisions that work across contexts. You’ll also coordinate with the broader IntelliJ Platform design team – JetBrains builds IDEs across dozens of languages, and ecosystem coherence matters. 

What you’ll work on

The .NET ecosystem includes:

• Rider – a cross-platform .NET IDE competing with Visual Studio.
• ReSharper – the Visual Studio extension that started it all.
• Profilers – performance and memory analysis tools (dotTrace and dotMemory).
• VS Code extensions – lightweight tooling for broader reach.
• Cross-product experiences – onboarding, licensing, AI integration, and discoverability.

You’ll work on whatever needs design attention, which shifts based on priorities. Recent examples include: designing an overlay system that gives ReSharper its own identity inside Visual Studio without adding clutter, integrating AI assistance into GameDev workflows where context matters enormously, and making monitoring tools feel like part of the IDE rather than separate expert software.

Expect variety and sophisticated challenges.

What you’ll do:

• Own the design process from early research through shipped pixels –not just the middle part.
• Work across multiple products while maintaining ecosystem coherence.
• Partner with product managers, engineers, and researchers to shape product direction (you’ll have a seat at the table, not just a chair in the corner).
• Conduct and participate in user research: interviews, usability testing, and design validation.
• Build in Figma – fast, organized, with prototypes that actually communicate intent.
• Navigate complex technical domains and translate them into clear, usable experiences.
• Contribute to design system, and pattern documentation.
• Present and defend your design decisions to stakeholders and leadership.

We’ll be happy to have you on our team if you have:

• Strong product design craft: You can take on a problem from research through to delivering a polished UX, and you sweat the details others miss.
• Figma fluency: You’re fast, your files are organized, and you can build prototypes complex enough to test real interactions.
• Comfort with technical complexity: You’re willing to design for domains you don’t fully understand yet, and you learn quickly.
• Systems thinking: You can hold multiple products in your head and design for ecosystem coherence, not just individual screens.
• Independence: You drive projects forward without waiting for direction.
• Research capability: You can run user interviews, synthesize findings, and turn them into design decisions.
• Basic coding literacy: You don’t need to ship production code, but you’ve written enough to know what a breakpoint is, why a build might fail, and what developers actually experience when they work.
• Clear communication: You can explain your reasoning to engineers, PMs, and leadership – and you can push back when needed.

We’d be especially excited if you also have:

• A developer background or engineering mindset: you understand how software gets built.
• Experience designing developer tools, technical products, or complex professional software.
• Opinions about how IDEs should work, backed by actual usage.

About the team:

You’ll join a small design team (currently 3 people, including the lead) embedded in the .NET ecosystem. We’re building out our practices – prioritization frameworks, intake systems, and research processes – so you’ll shape how we work, not just what we ship.

The broader .NET organization includes product managers, engineers, QA, researchers, marketing managers, and technical writers across multiple products. Design partners with all of them. Here’s the thing: The engineers building these tools are also .NET developers – they’re your users. You’ll sit alongside the people whose workflows you’re designing for. That’s one of the rarest feedback loops in product design, and it changes how you work.

Why this role:

• Your users are experts. Developers are the most demanding audience – and the most rewarding. They’ll notice your craft. And they won’t stay silent when something breaks their flow.
• The problems are genuinely hard. Complex domains, professional users, real constraints – no landing pages.
• You’ll have ownership. Autonomy over your work, input on strategy, and accountability for outcomes.
• You’ll build the practice. We’re growing design’s influence here, and you’ll help define what that looks like.

What’s out of scope

To be clear about what this role isn’t:

• This is not a marketing or brand design role.
• This is not a frontend development position (though these skills would be a plus).
• This is not a role where you’ll execute specs handed down from above.

How to apply:

Send your portfolio, CV, and a brief cover letter explaining why this role interests you. We care about how you think: Your CV tells us where you’ve been, your portfolio and letter will tell us how you approach work. If you don’t check every box above but you’re excited about this opportunity, apply anyway – we’d rather meet you than miss you.

Why join JetBrains? 

• Strong base salary. We offer competitive pay that reflects your skills and experience.
• Flexible work location. Enjoy the freedom to work from home or from the office.
• Remote work. Spend up to 30 days per year working remotely from abroad.
• Extra time off. More days to relax, recharge, and do the things you love.
• Medical insurance allowance. Enjoy peace of mind for you and your family
• Learning and development opportunities. Access to conferences, courses, and language classes.
• Relocation support. We help make your move as smooth and stress-free as possible. 
• Language classes. Pick up the local language or sharpen your English skills.
• Fuel your day. Enjoy a hot meal or receive a lunch allowance on workdays.
• Mental health support. To help you feel your best, we provide easy access to professional mental health services.
• Sports benefit. Enjoy an on-site gym or sports club stipend.
• Internal events. Join company-wide celebrations and team gatherings.

*Some benefits may vary depending on location.

#LI-DNI 

At JetBrains, code is our passion. Ever since we started, back in 2000, we have strived to make the strongest, most effective developer tools on earth. By automating routine checks and corrections, our tools speed up production, freeing developers to grow, discover, and create.

The Data Office oversees all data at JetBrains, including product, AI, marketing, financial, sales, and beyond. Our mission is to deliver up-to-date, transparent, and reliable data and data services that empower teams across the company.
As part of our growth strategy, we are looking for an experienced, results- and process-focused, self-motivated Project Manager. In this role, you will own and drive processes across the Data Office, collaborate with internal and external teams, identify and analyze project and operational challenges, propose effective solutions, and advocate for their implementation.

As part of our team, you will: 

• Provide organizational and planning support at the department level by consolidating roadmaps, facilitating planning processes, and helping product managers and team leads improve delivery predictability.
• Take ownership of project management processes within the Data Office, identifying gaps, improving existing workflows, and introducing scalable practices where needed.
• Work closely with team leads and product managers to reduce operational overhead, enabling them to focus on domain and technical leadership.
• Support teams in structuring and optimizing their day-to-day processes, especially in the data platform and development teams.
• Identify bottlenecks, risks, and inefficiencies across projects and processes, and proactively propose and implement improvements.
• Facilitate communication between internal and external stakeholders, ensuring transparency, clarity, and alignment across all involved teams.

We will be happy to have you on our team if you: 

• Have 7+ years of experience in project management in a tech environment.
• Have a strong understanding of project management practices and know how to adapt them pragmatically to real-world teams.
• Are confident managing complex, cross-team projects with multiple stakeholders and dependencies.
• Can structure ambiguous problems, and drive initiatives from idea to delivery.
• Are comfortable working in an environment where processes are still evolving and are ready to build and improve them.
• Are fluent in English, both written and spoken.
• Love when people come to you with problems rather than solutions, but if they bring you a solution, you always analyze and double-check it.

We’d be especially thrilled if you: 

• Have experience working with data teams (BI, DWH, DevOps, DQ, etc.).
• Have built or scaled project management processes in a growing or transforming organization.
• Enjoy diving into how teams actually work and finding ways to make them more effective.

Why join JetBrains? 

• Strong base salary. We offer competitive pay that reflects your skills and experience.
• Flexible work location. Enjoy the freedom to work from home or from the office.
• Remote work. Spend up to 30 days per year working remotely from abroad.
• Extra time off. More days to relax, recharge, and do the things you love.
• Medical insurance allowance. Enjoy peace of mind for you and your family
• Learning and development opportunities. Access to conferences, courses, and language classes.
• Language classes. Pick up the local language or sharpen your English skills.
• Fuel your day. Enjoy a hot meal or receive a lunch allowance on workdays.
• Mental health support. To help you feel your best, we provide easy access to professional mental health services.
• Sports benefit. Enjoy an on-site gym or sports club stipend.
• Internal events. Join company-wide celebrations and team gatherings.

*Some benefits may vary depending on location.

#LI-HYBRID - if you want LinkedIn to post your role as hybrid in all the locations where the role is open ---> leave this tag in JD
#LI-AA1 

About JetBrains
At JetBrains, code is our passion. Ever since we started, back in 2000, we have strived to make the strongest, most effective developer tools on earth. By automating routine checks and corrections, our tools speed up production, freeing developers to grow, discover, and create.

The Innovation Hub at JetBrains is dedicated to exploring groundbreaking products that open new markets and transform pioneering ideas into impactful solutions.

About the team
We are Project Bonsai, an early-stage experimental startup within JetBrains’ Innovation Hub. 

Our goal is to build the infrastructure for AI-spec-driven development, where:

• System requirements, architecture, and code are formally connected.
• AI agents are guided by infrastructure requirements and developers' intentions for greater reliability and trust.
• The system can detect and prevent spec-code drift.

We are a small, hands-on team, working on a project that’s still in its early stages. We have a working prototype, but the core intermediate language design, architecture, tooling, and UX are still being shaped.

This is an opportunity to do greenfield product work, not maintenance or incremental development.

About the role

We are looking for a Product Lead / Entrepreneur in Residence to work alongside the technical founder and own the product strategy for Bonsai.

This is not a traditional product management role. Your focus will be on deeply understanding real developer workflows: where specs, architecture, and code break down, what causes friction, and what problems are actually worth solving. You will translate these insights into concrete product requirements and priorities.

In this role, you will:

• Own the product strategy: You’ll define the product direction based on the existing technical foundation and validate the strongest hypotheses.
• Run continuous discovery: This involves talking directly to developers to understand workflows, constraints, and failure modes in real systems.
• Define the initial scope: You’ll be responsible for identifying the ICP, key scenarios, and what to build first, balancing ambition with feasibility.
• Track the ecosystem: You’ll monitor adjacent tools, competitors, and research to inform positioning and priorities.
• Work closely with the engineering team: You’ll help everyone maintain focus and alignment in a highly ambiguous, early-stage environment.

We will be happy to have you on our team if you have:

• Hands-on product ownership experience or experience in a role with an equivalent level of responsibility where you owned discovery and delivery end to end.
• Technical background or mindset, including the ability to work with complex technical systems; production coding experience is a strong plus.
• Comfort with ambiguity, evidenced by experience turning unclear problems into a concrete plan through discovery and iteration.
• Zero-to-one exposure, such as experience with early product discovery, design partners, or first real adoption.
• Relevant domain experience, for example with developer tools, IDEs, workflow products, or developer productivity platforms.
• Familiarity with or curiosity about AI agents and AI-driven tooling used in real systems.

Why join Project Bonsai?

• Foundational work: Help define a new direction in developer tooling at the intersection of programming languages and AI.
• Deep technical problems: Work on language design, formal specs, tooling, and AI agents – not surface-level features.
• Real ownership: Own the product’s strategy and direction, working in a role closer to that of a founder than a classic PM.
• JetBrains environment: Enjoy startup-level autonomy with JetBrains’ engineering culture and long-term mindset.

#LI-YY1

At JetBrains, code is our passion. For over 26 years, we’ve been striving to make the most effective developer tools on earth. By automating routine checks and corrections, our tools speed up coding and software development, freeing you to grow, discover, and create.

WebStorm is JetBrains’ IDE for JavaScript and TypeScript, used by developers building modern web and Node.js applications.

We are now looking for a passionate, creative, and open-minded Product Marketing Manager to drive marketing activities for WebStorm and the broader web ecosystem. In this role, you will support WebStorm’s marketing efforts by shaping positioning and messaging, supporting go-to-market launches, and collaborating with cross-functional teams to bring clear, developer-focused stories to market.

Responsibilities

Positioning and messaging:

• Own and evolve WebStorm’s positioning and messaging, keeping it consistent across channels and aligned with product and business strategy.
• Translate product strengths into clear, developer-focused narratives and key messages for campaigns, launches, and content.

Campaigns and marketing execution:

• Lead go-to-market planning for releases and key initiatives, defining the plan, aligning stakeholders, and driving execution end to end.
• Create launch-ready assets for core channels (website updates, release posts, newsletters, and enablement-style materials), ensuring quality and consistency.

• Maintain a content release calendar and ensure marketing activities are delivered on time.

Market and customer insights:

• Gather and synthesize market and customer insights, turning them into actionable recommendations for messaging, content priorities, and go-to-market decisions.
• Track performance of key marketing activities and use insights to iterate and improve outcomes.

Cross-functional collaboration:

• Partner closely with Product, Developer Advocacy, Research, Sales, and Marketing teams to keep priorities aligned and execution smooth.
• Drive the creation of high-quality product-related content and materials with cross-functional partners.

We’ll be happy to have you on our team if you:

• Have at least three years of experience in marketing or product marketing, ideally in software development or tech.
• Are fluent in English with excellent communication skills.
• Can craft and execute strategic marketing initiatives with measurable outcomes.
• Possess an analytical mindset with the ability to derive insights from data and optimize performance.
• Are creative and innovative in your marketing strategies, with a results-driven approach.
• Are self-motivated and organized, with a track record of delivering impactful projects on time and within budget.

We’d be especially thrilled if you:

• Are experienced with B2B or technical products.
• Have hands-on coding experience and interest in modern web development.
• Understand developer audiences and communities.

#LI-OR1

RETENTION STRATEGIST

Our Mission is to be able to say - "Anyone in the World below $15M should fire their Agency tomorrow as nobody can beat this Value & Service at this Price"

We are seeking a Driven and Results-Oriented Retention Strategist to join our team.

The Retention Strategist at Common Thread Collective (CTC) plays a critical leadership role in guiding our clients toward sustainable and scalable growth. This position is all about owning ensuring revenue is delivered predictably for the business through retention marketing efforts —using data-backed insights to build forecasts, shape strategic direction, and ensure consistent performance delivery. At CTC, your expertise is invaluable, covering the elements of CTC's strategic forecasting methods and the foundational principles of retention marketing.

Your role isn't limited to email strategy—you're a key partner to our clients on Customer Retention. You proactively communicate the rationale behind our approach and connect the dots between forecasts and the emails/sms/direct mail etc that are sent out. That level of clarity builds confidence and deepens trust, ensuring our clients feel supported and understood every step of the way.

You stand as a zealous advocate and representative of CTC's unique approach to retention and its accompanying tools.

 As a Retention Strategist, you lead with precision and vision, ensuring that every initiative meets the highest standards of execution and effectiveness.

You thrive on challenges, take ownership of outcomes, and are committed to building, optimizing, and scaling high-performance marketing strategies. We embrace the mantra, "Everyday in Everyplay, Count on Me," meaning we take full responsibility, drive excellence, and always deliver results.

WHAT WE LOOK FOR

This place isn’t for everyone, but it might be for you if…

Our core values are the heart and soul of this incredible Company. The right person for this role will appreciate each of these values, personally subscribe to them, and understand why each is critical to having a great business.

To give ourselves our best shot at accomplishing Our mission, we organize all of our decisions — from recruiting, to hiring, to raises, to promotions, to how we spend our time and money — in the direction of three committed values.

We recognize these values aren't for everyone.

They're challenging. In fact, they're so challenging, that's why we invest so much in supporting our team and why we tend to attract people who are craving the opportunity to do more at work than get a paycheck. We're looking for those who are interested in making their work significant.

AUTODIDACT

• Naturally curious and an autodidact, able to absorb information quickly and effectively, like osmosis. Your commitment to learning sets you apart, absorbing information swiftly and more effectively than your peers.
• Your openness to both offer and embrace feedback as an opportunity for growth and implement it proactively, without needing constant direction.
• Demonstrates resourcefulness, and independently refine your skills without being prompted.
• Thrives in a self-managed environment, showing autonomy, initiative, and a commitment to continuous improvement and not requiring task lists built by their managers and constant oversight.

UNIMPEACHABLE CHARACTER

• Embodies a character that inspires pride in both personal and professional associations.
• Consistently honest, with the courage to acknowledge and communicate hard truths, and the humility to accept them, even when uncomfortable, and never lie in any situation.
• Displays a high level of self-awareness, taking full ownership of outcomes without resorting to a victim mindset.
• Values constructive feedback and integrates it, understanding nothing great is built without feedback.

COMPETITIVE GREATNESS

• Performs at their best when it matters most, The Enjoyment of Hard Challenges.
• Demonstrates an unyielding determination to get things done, regardless of obstacles, time constraints, skills needed, or resources.
• Adapts to changing circumstances, recognizing that true success is about not just meeting, but exceeding what is required.
• Possesses a deep passion for their work, using creativity and resilience to overcome any hurdle.

Minimum Experience Requirement  

• At least 2 years of hands-on experience in email and SMS marketing, with proven execution across campaigns, automations, segmentation, and optimization.

• A minimum of 2 years of experience in retention marketing, owning initiatives that drive predictable revenue, customer lifetime value, and ongoing lifecycle improvements

What Success Looks Like

NECESSARY SKILLS

KICK OFF PERIOD

• Be willing to put in the hard work required and be hungry enough to go through the kick off.
• Being ready and prepared for this to be the hardest job you have ever worked, as you would fundamentally develop a high-leverage new skill.
• The ability to take feedback and implement it fast.
• Finish the work to the fullest with quality and on time.
• Perseverance.
• Remember and learn from the repetitive doing of the exercises.

ONBOARDING

• Align with the team and contribute to the team called Brain Trust for Ideas across clients.
• Manage, align & work with the team members of your pod including Growth strategist, Meta/Google/Channel Media Buyer and Creative Strategist.
• Ability to organize, prioritize, and manage multiple tasks with great attention to detail.
• Upkeep of data integrity of your clients across Statlas and other tracking tools.
• Be responsible for the execution of the Prophit system for your clients
• Building an Email Forecast for your clients
  • Utilizing a Growth map using the Prophet System
  • Data Analysis required during analysis of past campaigns and flows etc
  • Marketing calendar alignment and upkeep with clients
• The Monthly Execution and Actualisation vs the Forecast.
  • You make tactical deconstructions and actualize the projections each month, and determine additional resources required to meet KPIs.
• Combine data analysis and feedback from clients to develop strategic plans for the future.
• When it's time to pivot you are among the first early adopters
• Take a lead in situations that present any obstacle to execution.
• An insatiable curiosity, and an inability to leave a problem alone until you've found one or many different potential solutions.
• Responsible for the implementation of CTC's Email and SMS best practices
• Leverage tools like memberships, subscriptions, loyalty programs, popups, quizzes, cart drawers, post-purchase upsell tools, direct mail and more, to impact retention metrics.
• Upkeep and management of our ideologies and processes throughout the account.
• Monitoring active campaigns, and deploying additional resources, or updating strategy to ensure the best possible chance of hitting the Projected Targets.
• Implementing tests in your accounts in an effort to beat your best-performing campaigns.

ENSURING AND HOLDING THE STANDARD OF QUALITY OF WORK

• Ensuring deliverables are on-brand 100% of the time, in collaboration with designers and copywriters.
• Ensuring that automations, campaigns and any other retention tool has the correct technical setups and work in tandem to achieve desired business outcomes
• Ensuring alignment with the client vs the forecast & strategy
• Ensuring above benchmark client satisfaction rate feedback
• Ensuring following the Prophit system execution to 100% within the timeline required.
• Ensuring all the work is delivered based on the timeline assigned with optimal quality & attention to detail.

Client Communication

• You are a champion of communication, ensuring the client is aligned on Retention goals aligned with revenue goals on the Growth Map and next steps, while making sure everybody on your team has clarity on what is required with exact deadlines.
• Responsible for sending daily performance updates to the client
• Ensure alignment across Strategy and Forecast with the client for every week of the month.
• Providing weekly updates via Slack.
• Report where required, collaborating with Growth Strategists and Media Buyers.
  
  

CONTRIBUTING BACK

• Contributing your learnings back to the system for feedback and continuous improvement.
• Contributing & collaborating in ideas and learning across teams.
• Contributing to ideas and learning in future company content production.

NEXT-LEVEL SKILLS

Communication Skills

• Fluent in English, with a proven ability to communicate persuasively and present ideas clearly to various stakeholders.
• Skilled in crafting thoughtful, empathetic client messaging that resonates, demonstrating a high level of emotional intelligence.
• Strong presentation skills, capable of delivering compelling presentations that drive engagement and decision-making.

Great Data Analysis skills

• Strong raw talent for data analysis, with an eagerness to learn and improve.
• Familiarity with data tools, including Google Sheets, with the flexibility to develop advanced skills through on-the-job experience.

Past Experience 

• Historical expertise that compounds to bring a well-rounded perspective and adds value to the role.
• A breadth of experience from any of the multiple domains, including mathematics, data analytics, copywriting, email/sms marketing etc.

Critical Thinking 

• Ability to approach challenges with structured thinking, utilizing logical frameworks to effectively solve complex problems.
• Naturally adept at dissecting issues and proposing practical, impactful solutions.

Impact

• Passionate about e-commerce and eager to contribute to a high-performing team at the forefront of the industry.
• Highly motivated and hardworking, with a strong desire to learn, grow, and make a meaningful impact.
• Thrives in environments where they can see the direct results of their actions on the business, with a strong preference for roles that offer full accountability and autonomy.

Results 

You will merge the Retention, Growth and elements of finance to build a forecasted strategy to help the business achieve its goal.

• Achieve certification and confidence in our ideology by the end of training, enabling precise execution of the Prophit system to ensure top-quality results for clients.
• Consistently deliver high-accuracy performance of retention, far beyond the email/sms platform, referring to the Prophit system's Growth Map and Statlas.
• Lead and collaborate with your team to optimize productivity and maintain high-performance standards.
• Apply best practices in email and sms marketing to drive outstanding results, ensuring no one could achieve better outcomes in your role.
• Maintain client satisfaction levels above benchmark rates, aligning on forecasts to exceed client expectations.
• Adhere to rigorous quality standards in client feedback, forecasting, email production and execution.
• Meet all deadlines and retention requirements requirements, ensuring timely and on Target Performance.
• Contribute valuable ideas to team discussions and company-wide content, supporting growth and innovation.

JOB SCOPE

• Oversee the profitable growth of retention channels, including but not limited to email, sms, direct mail, popups and push notifications. Where required, you may work within subscription, membership, loyalty programs and more.
• Write briefs and ensure the rest of the team is able to execute on it
• Complete reports with a high degree of accuracy, checking against multiple data points
• Analyse metrics and KPIs to measure the effectiveness of retention efforts, providing insights and recommendations for improvements, with Statlas and the Growth Map as your guide.
• Collaborate with design, content and any other relevant teams to create compelling and engaging email content, ensuring brand consistency and messaging alignment.
• Ensure the timely delivery of relevant deliverables (emails, sms etc), which includes effective internal project management and management of clients and their teams.
• Stay updated with industry trends, new features, and best practices in retention marketing to continuously optimize performance.
• This is a client-facing role. So you must be able to consult clients and solve business problems, far beyond the email platform.
• Prioritize the development of relational equity with your team and clients to foster lasting relationships for the continued growth of CTC and our client businesses.

WHAT’S IN IT FOR ME?

SALARY RANGE

• First 30 days – $1.5K (Part-time transition phase)

  • Give notice at your current job (if applicable)

  • Participate in daily training for the first 15 days

  • Shadow and support ongoing accounts during the next 15 days while preparing to take on your own clients

  Days 31–60 – $3K (Full-time start)

  • Transition to full-time

  • Begin managing your first 3 client accounts independently

  Days 61–90 – $4–5K + performance bonuses

  • Continue growing your portfolio

  • Earn bonuses based on hitting revenue targets

  •  Negotiate your term contract annually

This will depend on the amount of clients and the quality of work.

Growth, Transparency, and Fairness in Career Development

• Progress is Clearly Defined
  • Depends primarily on your experience with the system & quality of execution against it. Following a well-defined path for the first 12 months and how exactly you can grow to be promoted to the next level.
• Fairness and transparency are prioritized
  • Access a weekly performance dashboard to see exactly where you stand compared to team members on both objective and subjective metrics.
• Pay transparency is upheld for all team members
  • With consistent contract terms and a clear roadmap for increasing earnings, ensuring everyone understands the path to greater compensation. We will also talk monthly about how you can progress
• My Commitment to You:
  • You will work harder, learn more than ever before, and get recognized by the world for your expertise. You will gain a diverse skill set while actively contributing to the continuous development of new tools and improvements within our system. In doing so you will have an incredible opportunity for rapid career progression.
  • We will continue to provide you mentorship through every step of your development in the role and promotion from it. We will then continue to provide feedback against the expectation and evaluate against it.

Location & Environment

• Fully remote with the ability to pick your schedule.
• Embrace autonomy as a core value, with clear expectations, regular 1:1 feedback sessions, and measurable quality benchmarks to support personal growth. Exceptional work is recognized and rewarded, with weekly check-ins for accountability, ensuring you're consistently challenged and engaged with new opportunities daily.

At JetBrains, code is our passion. Ever since we started back in 2000, we have been striving to make the world’s most robust and effective developer tools. By automating routine checks and corrections, our tools speed up production, freeing developers to grow, discover, and create.

JetBrains is evolving beyond standalone developer tools toward a unified, AI-native platform for software development.

AI is no longer just an assistant inside the editor – it is becoming an active participant in how software is planned, built, reviewed, and operated across teams and organizations. This shift introduces new challenges that cannot be solved at the level of individual tools alone: governance, security, cost control, observability, and coordinated work between humans and autonomous agents.

Our goal is to build a platform that enables companies to adopt AI in software development in a structured, scalable, and economically efficient manner without locking them into closed ecosystems. This platform will serve as the execution and governance layer for AI-driven development, deeply integrated with developer tools but designed to work across teams, products, and environments.

We are looking for an experienced ML leader who has created products with an ML backbone, weaving together research, technical excellence, and strong product focus.

We are seeking a professional who excels in three key areas: technology, product vision, and business operations. This role involves extensive cooperation with products across the company – both AI-native and just integrating AI.

In this role, you will: 

• Identify, prioritize, and champion high-impact AI projects that align with JetBrains' product strategy and deliver measurable business value.
• Lead a team of about 50 people across multiple AI initiatives, including hiring and developing team leads, ML engineers, and MLOps specialists.
• Set the technical direction for JetBrains’ ML roadmap,  translating cutting-edge AI advancements into practical product innovations.
• Ensure projects deliver on commitments and create measurable value.
• Set technical standards, architectural direction, and best practices for ML development.

We’ll be happy to have you on our team if you have: 

• The ability to balance long-term R&D with short-term product needs.
• A track record of shipping production ML systems that users actually use.
• Experience building business cases for technical projects.
• A deep understanding of modern ML infrastructure, LLMs, and AI tooling.
• Outstanding stakeholder management skills and are comfortable working with senior leaders.
• The ability to thrive in a fast-paced environment, effectively managing multiple projects simultaneously.
• Excellent management and communication skills.
• Attention to detail in everything you do.

We’d be especially thrilled if you have experience with: 

• Distributed training of multi-billion parameter models.
• CI systems, workflow automation, and experiment tracking.
• The Kotlin programming language.

#LI-KP1 #LI-HYBRID

At JetBrains, we have a passion for building the strongest, most effective developer tools in the world. Our tools are designed to give developers the freedom to grow, discover, and create. Over eight million of the world's most dynamic developers speed up their workflows using our products, which help them stay focused on code design and the big picture, allowing them to deliver more creative and effective results.

We’re looking for an experienced QA Automation Engineer to join our Dev Environments team and help ensure the quality and reliability of WSL, Docker, Kubernetes, Dev Containers, and other virtualized development environment tooling within the IntelliJ-based product family.

As a QA Automation Engineer, you're not just writing tests – you're:

• Strengthening the team's confidence in product quality: Your automation allows the team to iterate quickly while maintaining stability.
• Partnering with QA Engineers to drive a culture devoted to quality: You advocate for testability and quality throughout the development process.
• Solving challenging problems: Testing developer tools allows you to work in complex technical scenarios and flex your strong investigation skills.

What you'll do

Core responsibilities

Test automation 

• Design, develop, and maintain automated test scenarios (UI, E2E, and functional) across various operating systems (Linux, Windows, macOS) and environments like Docker and WSL.
• Expand test coverage for new and existing functionality.
• Improve existing automation based on team feedback, reduce test flakiness, and automate routine checks.
• Debug and troubleshoot test failures, distinguishing product issues (regressions) from infrastructure-related issues (including test, framework, or environment).
• Optimize test execution time and reliability.
• Contribute to frameworks and tools with product-specific extensions as needed.

Quality assurance

• Monitor test execution results and investigate failures.
• Participate in release quality assessments.
• Collaborate with QA Engineers and developers on testability and quality improvements:
• Participate in design discussions to reveal risks early.
• Suggest testing approaches.
• Deal with regressions before they reach users.
• Help define test strategies and quality gates for your team.
• Support manual QA activities when needed, for example by reporting bugs in YouTrack and verifying that they are fixed.
• Fill the gap between manual testing and automated execution by co-authoring test plans and aligning quality strategy within the team.

Continuous improvement 

• Define and track quality metrics, including testing coverage, failure rate, and flakiness.
• Identify gaps in test coverage and propose solutions.
• Improve domain-specific test infrastructure and CI/CD pipelines within your team's scope.
• Share knowledge about automation best practices with other team members.
• Work with the tooling team to adopt new frameworks and practices.

What we're looking for

Required skills

Technical foundation

• Proven experience in test automation.
• Solid programming skills in Kotlin or Java and a good understanding of the JVM.
• Experience with test frameworks: JUnit or TestNG.
• Understanding of software testing principles and methodologies.
• Familiarity with CI/CD tools (TeamCity or similar).
• Experience with reporting tools (Allure or others).
• Version control experience (Git).

Quality mindset

• Ability to isolate root causes and distinguish product bugs from environment issues.
• Attention to detail, even while maintaining focus on overall quality goals.

Collaboration

• Excellent communication skills in English (written and verbal).
• Experience working in cross-functional teams and collaborating with other teams.
• Comfort with giving and receiving constructive feedback.
• Ability to grasp new concepts quickly and to work both in a team and independently.

Nice to have

• Experience testing developer tools, IDEs, and desktop applications.
• Experience building automated testing infrastructure and processes.
• Experience in performance testing.
• Experience in manual testing.

Why join JetBrains?

• Strong base salary. We offer competitive pay that reflects your skills and experience.
• Flexible work location. Enjoy the freedom to work from home or from the office.
• Remote work. Spend up to 30 days per year working remotely from abroad.
• Extra time off. More days to relax, recharge, and do the things you love.
• Medical insurance allowance. Enjoy peace of mind for you and your family.
• Learning and development opportunities. Access to conferences, courses, and language classes.
• Relocation support. We help make your move as smooth and stress-free as possible.
• Language classes. Pick up the local language or sharpen your English skills.
• Fuel your day. Enjoy a hot meal or receive a lunch allowance on workdays.
• Mental health support. To help you feel your best, we provide easy access to professional mental health services.
• Sports benefit. Enjoy an on-site gym or sports club stipend.
• Internal events. Join company-wide celebrations and team gatherings.

*Some benefits may vary depending on location.

#LI-DNI 

At JetBrains, code is our passion. Ever since we started, back in 2000, we have been striving to make the strongest, most effective developer tools on earth. By automating routine checks and corrections, our tools speed up production, freeing developers and businesses to grow, discover, and create.

IntelliJ IDEA revolutionized the Java development tool market back in 2001, becoming the first IDE to offer automated code refactoring. It continues to drive innovation in software development, making thousands of programmers more productive every day. In addition to Java, IntelliJ IDEA includes various development tools for other prominent languages such as Ruby, Groovy, Scala, Python, JavaScript, Objective-C, PHP, and Kotlin.

We’re currently seeking a full-stack QA Engineer to join a new, challenging project within the IntelliJ IDEA team – the IntelliJ LSP initiative. This role requires adaptability, multitasking, and a hands-on approach to maintain a high quality while supporting rapid product iteration.

As part of our team, you will: 

• Manage project quality: monitor progress, identify risks, and ensure results meet quality standards.
• Collaborate with development and product teams on development tasks.
• Test new and existing functionality.
• Search for and localize bugs.
• Create test documentation.
• Define our testing strategy. 
• Create and maintain automated tests. 
• Set up test infrastructure.
• Accept product releases.

We will be happy to have you on our team if you: 

• Have experience with at least one OOP programming language, preferably Java or Kotlin.
• Have practical experience with at least one build system (such as Gradle or Maven). 
• Have experience in writing automated tests.
• Are familiar with some CI/CD tools.
• Have experience in exploratory testing.
• Have sufficient project management skills.
• Work independently, learn quickly, take initiative, and manage tasks well.
• Have excellent communication skills.
• Are proficient in spoken and written English.

We'd be especially thrilled if you: 

• Have experience working with VSCode.
• Are familiar with IntelliJ IDEA.
• Have experience building automated testing infrastructure and processes.

Why join JetBrains?

• Strong base salary. We offer competitive pay that reflects your skills and experience.
• Flexible work location. Enjoy the freedom to work from home or from the office.
• Remote work. Spend up to 30 days per year working remotely from abroad.
• Extra time off. More days to relax, recharge, and do the things you love.
• Medical insurance allowance. Enjoy peace of mind for you and your family.
• Learning and development opportunities. Access to conferences, courses, and language classes.
• Relocation support. We help make your move as smooth and stress-free as possible.
• Language classes. Pick up the local language or sharpen your English skills.
• Fuel your day. Enjoy a hot meal or receive a lunch allowance on workdays.
• Mental health support. To help you feel your best, we provide easy access to professional mental health services.
• Sports benefit. Enjoy an on-site gym or sports club stipend.
• Internal events. Join company-wide celebrations and team gatherings.

*Some benefits may vary depending on location.

#LI-DNI 

At JetBrains, code is our passion. Since 2000, we’ve focused on helping developers work faster and with fewer distractions by automating routine checks and fixes.

Hexana is a project within JetBrains’ Innovation Hub. We’re building a reverse engineering and binary analysis toolkit that brings semantic understanding of compiled binaries into the IDE and AI-assisted disassembly workflows.

We started developing Hexana with WebAssembly and have already shipped an MVP with over 1,000 downloads and early adopters that include teams at Oracle and various others from within the Kotlin ecosystem. Now we’re expanding into the broader binary world: ELF, Mach-O, PE, APE, LLVM bytecode, and more. The goal is to define a new category inside the IDE ecosystem.

We’re now looking for a Product Manager to help move Hexana from early validation to a scalable, strategically positioned product by driving research, refining direction, and building the case for long-term impact.

This role could be a good fit if you:

• Want to shape a new category in developer tooling.
• Are genuinely interested in low-level systems, binaries, and reverse engineering.
• Enjoy working at the intersection of deep technical work and product strategy.
• Are comfortable working in a small, highly technical team.
  
  

In this role, you will:

• Conduct discovery interviews with system engineers, reverse engineers, compiler developers, and other advanced users to understand their workflows and needs at the binary layer.
• Translate technical capabilities and user pain points into a clear, defensible roadmap.
• Continuously validate hypotheses and refine positioning through research and competitive analysis.
• Track the reverse engineering and binary tooling landscape, including IDA Pro, Ghidra, Binary Ninja, and others, to inform strategy.
• Define and evolve the go-to-market and monetization approach.
• Communicate product progress, strategy, and results to JetBrains sponsors and internal stakeholders.

We’ll be happy to have you on our team if you:

• Have at least 5 years of experience in product management or a role with similar ownership and responsibility.
• Have experience building or scaling developer tools, IDE plugins, workflow platforms, or other technically demanding products.
• Have directly influenced the success of a technically complex product, not just built processes around it.
• Have a strong technical mindset and can earn the respect of engineers working on compilers, binary formats, and low-level systems.
• Are comfortable with ambiguity and enjoy turning exploration and research into clear product direction.

We’d be especially glad if you:

• Have worked in reverse engineering, compiler, security, or binary tooling.
• Have zero-to-one experience shaping an early product, validating hypotheses, and driving initial adoption.
• Care about making complex, low-level systems more elegant, accessible, and integrated into the developer experience.

Hexana is still in its early stages, but it is real. The team is small, technical, and ambitious. This is an opportunity to help define how binary intelligence becomes a natural part of the modern IDE ecosystem, backed by one of the most respected developer tools companies in the world.

#LI-REMOTE 
#LI-KT1

About the Team

About the Role

What you’ll do

• Design, develop, and maintain backend services that support pricing, packaging and monetization
• Create proof of concepts and prototypes to validate ideas
• Make appropriate trade-offs when supporting experimentation
• Work in a cross-functional team on projects to bring new products to market on top of our Monetization platform
• Contribute to or drive initiatives and experiments to optimise conversion or introduce new monetization capabilities
• Contribute to system architecture and infrastructure choices with a focus on scalability, performance, and maintainability
• Help shape and drive technical strategy for Miro's Pricing and Packaging platform
• Maintain high code quality through testing, code reviews, and automation
• Leverage the latest AI coding tools to optimise how you work with your team

What you’ll need

• 5+ years of backend engineering experience
• Strong experience with Java or Kotlin in production environments preferred
• Experience designing and maintaining scalable services
• Proficiency in modern development practices (CI/CD, observability, test automation)
• Strong ownership mindset and collaborative approach to problem-solving
• Experience working in a product-led company

What's in it for you

We want you to feel supported, connected, and ready to grow. Our global benefits package generally includes equity, a wellbeing benefit, a WFH equipment allowance, and an annual Learning & Development stipend. Join a diverse team where you can do your best work. Full benefits may differ per location. If you would like to learn more about location-specific benefits, please refer to our Global Miro benefits board.

CUSTOMER RETENTION STRATEGIST 

Our Mission is to be able to say - "Anyone in the World below $15M should fire their Agency tomorrow as nobody can beat this Value & Service at this Price"

We are seeking a highly driven and performance-oriented Customer Retention Strategist to join our team.

In this position at Common Thread Collective (CTC), you will play a pivotal strategic role, guiding our clients toward durable, scalable growth. Your core responsibility is to deliver steady and reliable revenue through retention-focused initiatives—using data-backed insights to build accurate forecasts, shape strategic direction, and ensure consistent performance. At CTC, your expertise is invaluable, covering the elements of CTC's strategic forecasting methods and the foundational principles of retention marketing.

Your impact goes far beyond managing email programs—you operate as a trusted advisor to our clients across all areas of retention strategy. You clearly communicate the rationale behind our decisions, connecting forecasting insights to the email, SMS, direct mail, and other retention touchpoints we activate. Your clarity strengthens client trust and deepens alignment throughout the partnership.

You also act as a strong advocate for CTC’s unique retention methodology and the tools that support it.

As a Customer Retention Strategist, you lead with precision and purpose, ensuring every initiative is executed to the highest standard and tightly aligned with client objectives.

You thrive on solving complex challenges, take complete ownership of outcomes, and are committed to developing, enhancing, and scaling high-impact retention programs. We embody the principle “Everyday in Every Play, Count on Me”—embracing accountability, striving for excellence, and consistently delivering results that matter.

WHAT WE LOOK FOR

This place isn’t for everyone, but it might be for you if…

Our core values are the heart and soul of this incredible Company. The right person for this role will appreciate each of these values, personally subscribe to them, and understand why each is critical to having a great business.

To give ourselves our best shot at accomplishing Our mission, we organize all of our decisions — from recruiting, to hiring, to raises, to promotions, to how we spend our time and money — in the direction of three committed values.

We recognize these values aren't for everyone.

They're challenging. In fact, they're so challenging, that's why we invest so much in supporting our team and why we tend to attract people who are craving the opportunity to do more at work than get a paycheck. We're looking for those who are interested in making their work significant.

AUTODIDACT

• Naturally curious and an autodidact, able to absorb information quickly and effectively, like osmosis. Your commitment to learning sets you apart, absorbing information swiftly and more effectively than your peers.
• Your openness to both offer and embrace feedback as an opportunity for growth and implement it proactively, without needing constant direction.
• Demonstrates resourcefulness, and independently refine your skills without being prompted.
• Thrives in a self-managed environment, showing autonomy, initiative, and a commitment to continuous improvement and not requiring task lists built by their managers and constant oversight.

UNIMPEACHABLE CHARACTER

• Embodies a character that inspires pride in both personal and professional associations.
• Consistently honest, with the courage to acknowledge and communicate hard truths, and the humility to accept them, even when uncomfortable, and never lie in any situation.
• Displays a high level of self-awareness, taking full ownership of outcomes without resorting to a victim mindset.
• Values constructive feedback and integrates it, understanding nothing great is built without feedback.

COMPETITIVE GREATNESS

• Performs at their best when it matters most, The Enjoyment of Hard Challenges.
• Demonstrates an unyielding determination to get things done, regardless of obstacles, time constraints, skills needed, or resources.
• Adapts to changing circumstances, recognizing that true success is about not just meeting, but exceeding what is required.
• Possesses a deep passion for their work, using creativity and resilience to overcome any hurdle.

Minimum Experience Requirement  

• At least 2 years of hands-on experience in email and SMS marketing, with proven execution across campaigns, automations, segmentation, and optimization.

• A minimum of 2 years of experience in retention marketing, owning initiatives that drive predictable revenue, customer lifetime value, and ongoing lifecycle improvements.
  
  

What Success Looks Like

NECESSARY SKILLS

KICK OFF PERIOD

• Be willing to put in the hard work required and be hungry enough to go through the kick off.
• Being ready and prepared for this to be the hardest job you have ever worked, as you would fundamentally develop a high-leverage new skill.
• The ability to take feedback and implement it fast.
• Finish the work to the fullest with quality and on time.
• Perseverance.
• Remember and learn from the repetitive doing of the exercises.

ONBOARDING

• Align with the team and contribute to the team called Brain Trust for Ideas across clients.
• Manage, align & work with the team members of your pod including Growth strategist, Meta/Google/Channel Media Buyer and Creative Strategist.
• Ability to organize, prioritize, and manage multiple tasks with great attention to detail.
• Upkeep of data integrity of your clients across Statlas and other tracking tools.
• Be responsible for the execution of the Prophit system for your clients
• Building an Email Forecast for your clients
  • Utilizing a Growth map using the Prophet System
  • Data Analysis required during analysis of past campaigns and flows etc
  • Marketing calendar alignment and upkeep with clients
• The Monthly Execution and Actualisation vs the Forecast.
  • You make tactical deconstructions and actualize the projections each month, and determine additional resources required to meet KPIs.
• Combine data analysis and feedback from clients to develop strategic plans for the future.
• When it's time to pivot you are among the first early adopters
• Take a lead in situations that present any obstacle to execution.
• An insatiable curiosity, and an inability to leave a problem alone until you've found one or many different potential solutions.
• Responsible for the implementation of CTC's Email and SMS best practices
• Leverage tools like memberships, subscriptions, loyalty programs, popups, quizzes, cart drawers, post-purchase upsell tools, direct mail and more, to impact retention metrics.
• Upkeep and management of our ideologies and processes throughout the account.
• Monitoring active campaigns, and deploying additional resources, or updating strategy to ensure the best possible chance of hitting the Projected Targets.
• Implementing tests in your accounts in an effort to beat your best-performing campaigns.

ENSURING AND HOLDING THE STANDARD OF QUALITY OF WORK

• Ensuring deliverables are on-brand 100% of the time, in collaboration with designers and copywriters.
• Ensuring that automations, campaigns and any other retention tool has the correct technical setups and work in tandem to achieve desired business outcomes
• Ensuring alignment with the client vs the forecast & strategy
• Ensuring above benchmark client satisfaction rate feedback
• Ensuring following the Prophit system execution to 100% within the timeline required.
• Ensuring all the work is delivered based on the timeline assigned with optimal quality & attention to detail.

Client Communication

• You are a champion of communication, ensuring the client is aligned on Retention goals aligned with revenue goals on the Growth Map and next steps, while making sure everybody on your team has clarity on what is required with exact deadlines.
• Responsible for sending daily performance updates to the client
• Ensure alignment across Strategy and Forecast with the client for every week of the month.
• Providing weekly updates via Slack.
• Report where required, collaborating with Growth Strategists and Media Buyers.
  
  

CONTRIBUTING BACK

• Contributing your learnings back to the system for feedback and continuous improvement.
• Contributing & collaborating in ideas and learning across teams.
• Contributing to ideas and learning in future company content production.

NEXT-LEVEL SKILLS

Communication Skills

• Fluent in English, with a proven ability to communicate persuasively and present ideas clearly to various stakeholders.
• Skilled in crafting thoughtful, empathetic client messaging that resonates, demonstrating a high level of emotional intelligence.
• Strong presentation skills, capable of delivering compelling presentations that drive engagement and decision-making.

Great Data Analysis skills

• Strong raw talent for data analysis, with an eagerness to learn and improve.
• Familiarity with data tools, including Google Sheets, with the flexibility to develop advanced skills through on-the-job experience.

Past Experience 

• Historical expertise that compounds to bring a well-rounded perspective and adds value to the role.
• A breadth of experience from any of the multiple domains, including mathematics, data analytics, copywriting, email/sms marketing etc.

Critical Thinking 

• Ability to approach challenges with structured thinking, utilizing logical frameworks to effectively solve complex problems.
• Naturally adept at dissecting issues and proposing practical, impactful solutions.

Impact

• Passionate about e-commerce and eager to contribute to a high-performing team at the forefront of the industry.
• Highly motivated and hardworking, with a strong desire to learn, grow, and make a meaningful impact.
• Thrives in environments where they can see the direct results of their actions on the business, with a strong preference for roles that offer full accountability and autonomy.

Results 

You will merge the Retention, Growth and elements of finance to build a forecasted strategy to help the business achieve its goal.

• Achieve certification and confidence in our ideology by the end of training, enabling precise execution of the Prophit system to ensure top-quality results for clients.
• Consistently deliver high-accuracy performance of retention, far beyond the email/sms platform, referring to the Prophit system's Growth Map and Statlas.
• Lead and collaborate with your team to optimize productivity and maintain high-performance standards.
• Apply best practices in email and sms marketing to drive outstanding results, ensuring no one could achieve better outcomes in your role.
• Maintain client satisfaction levels above benchmark rates, aligning on forecasts to exceed client expectations.
• Adhere to rigorous quality standards in client feedback, forecasting, email production and execution.
• Meet all deadlines and retention requirements requirements, ensuring timely and on Target Performance.
• Contribute valuable ideas to team discussions and company-wide content, supporting growth and innovation.

DOMAIN

MANAGEMENT

• Your supervisor would be Josh Tay, The Director of Retention. 
• As a Customer Retention Strategist, you'll report directly to Josh — a leader known for challenging the norms of retention marketing and alignment with real business growth. Josh is known by his team, and all he’s worked with before, as someone who will make you level up in your thinking. Every team member has walked away being a better Customer Retention Strategist after working with Josh, that’s his promise to you, no matter if you’ve worked with him for 1 month, 1 year or 5 years

Working under Josh’s guidance will push you to your limits in the best possible way. He models the value of “do whatever it takes to be the absolute best”, and learning from him means you’ll level up in knowledge, perspective and precision. Josh is committed to personally ensuring you reach your full potential as a Customer Retention Strategist, supporting your journey every step of the way.

JOB SCOPE

• Oversee the profitable growth of retention channels, including but not limited to email, sms, direct mail, popups and push notifications. Where required, you may work within subscription, membership, loyalty programs and more.
• Write briefs and ensure the rest of the team is able to execute on it
• Complete reports with a high degree of accuracy, checking against multiple data points
• Analyse metrics and KPIs to measure the effectiveness of retention efforts, providing insights and recommendations for improvements, with Statlas and the Growth Map as your guide.
• Collaborate with design, content and any other relevant teams to create compelling and engaging email content, ensuring brand consistency and messaging alignment.
• Ensure the timely delivery of relevant deliverables (emails, sms etc), which includes effective internal project management and management of clients and their teams.
• Stay updated with industry trends, new features, and best practices in retention marketing to continuously optimize performance.
• This is a client-facing role. So you must be able to consult clients and solve business problems, far beyond the email platform.
• Prioritize the development of relational equity with your team and clients to foster lasting relationships for the continued growth of CTC and our client businesses.

WHAT’S IN IT FOR ME?

SALARY RANGE

• First 30 days – $1.5K (Part-time transition phase)

  • Give notice at your current job (if applicable)

  • Participate in daily training for the first 15 days

  • Shadow and support ongoing accounts during the next 15 days while preparing to take on your own clients

  Days 31–60 – $3K (Full-time start)

  • Transition to full-time

  • Begin managing your first 3 client accounts independently

  Days 61–90 – $4–5K + performance bonuses

  • Continue growing your portfolio

  • Earn bonuses based on hitting revenue targets

  •  Negotiate your term contract annually

This will depend on the amount of clients and the quality of work.

Growth, Transparency, and Fairness in Career Development

• Progress is Clearly Defined
  • Depends primarily on your experience with the system & quality of execution against it. Following a well-defined path for the first 12 months and how exactly you can grow to be promoted to the next level.
• Fairness and transparency are prioritized
  • Access a weekly performance dashboard to see exactly where you stand compared to team members on both objective and subjective metrics.
• Pay transparency is upheld for all team members
  • With consistent contract terms and a clear roadmap for increasing earnings, ensuring everyone understands the path to greater compensation. We will also talk monthly about how you can progress
• My Commitment to You:
  • You will work harder, learn more than ever before, and get recognized by the world for your expertise. You will gain a diverse skill set while actively contributing to the continuous development of new tools and improvements within our system. In doing so you will have an incredible opportunity for rapid career progression.
  • We will continue to provide you mentorship through every step of your development in the role and promotion from it. We will then continue to provide feedback against the expectation and evaluate against it.

Location & Environment

• Fully remote with the ability to pick your schedule.
• Embrace autonomy as a core value, with clear expectations, regular 1:1 feedback sessions, and measurable quality benchmarks to support personal growth. Exceptional work is recognized and rewarded, with weekly check-ins for accountability, ensuring you're consistently challenged and engaged with new opportunities daily.

LIFECYCLE MARKETING STRATEGIST

Our Mission is to be able to say - "Anyone in the World below $15M should fire their Agency tomorrow as nobody can beat this Value & Service at this Price"

We are looking for a highly motivated and results-focused Lifecycle Marketing Strategist to join our team.

In this role at Common Thread Collective (CTC), you will serve as a key strategic leader, helping guide our clients toward long-term, scalable growth. Your mission is to ensure predictable and consistent revenue through lifecycle marketing initiatives—leveraging data-driven insights to create forecasts, shape strategic plans, and maintain reliable performance.  At CTC, your expertise is invaluable, covering the elements of CTC's strategic forecasting methods and the foundational principles of retention marketing.

Your responsibilities extend far beyond email execution—you act as a trusted partner to our clients in all areas of customer lifecycle strategy. You clearly articulate the reasoning behind our recommendations, bridging the gap between forecasts and the email, SMS, direct mail, and other lifecycle touchpoints we deploy. Your ability to explain the “why” strengthens client confidence and builds a deeper sense of partnership

You also serve as a dedicated champion of CTC’s distinctive lifecycle approach and the tools that power it.

As a Lifecycle Marketing Strategist, you lead with clarity and intention, ensuring that every initiative is executed with excellence and aligned with client goals

You are energized by complex challenges, take full ownership of outcomes, and commit to designing, refining, and scaling high-impact lifecycle marketing strategies. We operate with the mindset: “Everyday in Every Play, Count on Me”—meaning we uphold accountability, pursue mastery, and consistently deliver meaningful results.

WHAT WE LOOK FOR

This place isn’t for everyone, but it might be for you if…

Our core values are the heart and soul of this incredible Company. The right person for this role will appreciate each of these values, personally subscribe to them, and understand why each is critical to having a great business.

To give ourselves our best shot at accomplishing Our mission, we organize all of our decisions — from recruiting, to hiring, to raises, to promotions, to how we spend our time and money — in the direction of three committed values.

We recognize these values aren't for everyone.

They're challenging. In fact, they're so challenging, that's why we invest so much in supporting our team and why we tend to attract people who are craving the opportunity to do more at work than get a paycheck. We're looking for those who are interested in making their work significant.

AUTODIDACT

• Naturally curious and an autodidact, able to absorb information quickly and effectively, like osmosis. Your commitment to learning sets you apart, absorbing information swiftly and more effectively than your peers.
• Your openness to both offer and embrace feedback as an opportunity for growth and implement it proactively, without needing constant direction.
• Demonstrates resourcefulness, and independently refine your skills without being prompted.
• Thrives in a self-managed environment, showing autonomy, initiative, and a commitment to continuous improvement and not requiring task lists built by their managers and constant oversight.

UNIMPEACHABLE CHARACTER

• Embodies a character that inspires pride in both personal and professional associations.
• Consistently honest, with the courage to acknowledge and communicate hard truths, and the humility to accept them, even when uncomfortable, and never lie in any situation.
• Displays a high level of self-awareness, taking full ownership of outcomes without resorting to a victim mindset.
• Values constructive feedback and integrates it, understanding nothing great is built without feedback.

COMPETITIVE GREATNESS

• Performs at their best when it matters most, The Enjoyment of Hard Challenges.
• Demonstrates an unyielding determination to get things done, regardless of obstacles, time constraints, skills needed, or resources.
• Adapts to changing circumstances, recognizing that true success is about not just meeting, but exceeding what is required.
• Possesses a deep passion for their work, using creativity and resilience to overcome any hurdle.

Minimum Experience Requirement  

• At least 2 years of hands-on experience in email and SMS marketing, with proven execution across campaigns, automations, segmentation, and optimization.

• A minimum of 2 years of experience in retention marketing, owning initiatives that drive predictable revenue, customer lifetime value, and ongoing lifecycle improvements

What Success Looks Like

NECESSARY SKILLS

KICK OFF PERIOD

• Be willing to put in the hard work required and be hungry enough to go through the kick off.
• Being ready and prepared for this to be the hardest job you have ever worked, as you would fundamentally develop a high-leverage new skill.
• The ability to take feedback and implement it fast.
• Finish the work to the fullest with quality and on time.
• Perseverance.
• Remember and learn from the repetitive doing of the exercises.

ONBOARDING

• Align with the team and contribute to the team called Brain Trust for Ideas across clients.
• Manage, align & work with the team members of your pod including Growth strategist, Meta/Google/Channel Media Buyer and Creative Strategist.
• Ability to organize, prioritize, and manage multiple tasks with great attention to detail.
• Upkeep of data integrity of your clients across Statlas and other tracking tools.
• Be responsible for the execution of the Prophit system for your clients
• Building an Email Forecast for your clients
  • Utilizing a Growth map using the Prophet System
  • Data Analysis required during analysis of past campaigns and flows etc
  • Marketing calendar alignment and upkeep with clients
• The Monthly Execution and Actualisation vs the Forecast.
  • You make tactical deconstructions and actualize the projections each month, and determine additional resources required to meet KPIs.
• Combine data analysis and feedback from clients to develop strategic plans for the future.
• When it's time to pivot you are among the first early adopters
• Take a lead in situations that present any obstacle to execution.
• An insatiable curiosity, and an inability to leave a problem alone until you've found one or many different potential solutions.
• Responsible for the implementation of CTC's Email and SMS best practices
• Leverage tools like memberships, subscriptions, loyalty programs, popups, quizzes, cart drawers, post-purchase upsell tools, direct mail and more, to impact retention metrics.
• Upkeep and management of our ideologies and processes throughout the account.
• Monitoring active campaigns, and deploying additional resources, or updating strategy to ensure the best possible chance of hitting the Projected Targets.
• Implementing tests in your accounts in an effort to beat your best-performing campaigns.

ENSURING AND HOLDING THE STANDARD OF QUALITY OF WORK

• Ensuring deliverables are on-brand 100% of the time, in collaboration with designers and copywriters.
• Ensuring that automations, campaigns and any other retention tool has the correct technical setups and work in tandem to achieve desired business outcomes
• Ensuring alignment with the client vs the forecast & strategy
• Ensuring above benchmark client satisfaction rate feedback
• Ensuring following the Prophit system execution to 100% within the timeline required.
• Ensuring all the work is delivered based on the timeline assigned with optimal quality & attention to detail.

Client Communication

• You are a champion of communication, ensuring the client is aligned on Retention goals aligned with revenue goals on the Growth Map and next steps, while making sure everybody on your team has clarity on what is required with exact deadlines.
• Responsible for sending daily performance updates to the client
• Ensure alignment across Strategy and Forecast with the client for every week of the month.
• Providing weekly updates via Slack.
• Report where required, collaborating with Growth Strategists and Media Buyers.
  
  

CONTRIBUTING BACK

• Contributing your learnings back to the system for feedback and continuous improvement.
• Contributing & collaborating in ideas and learning across teams.
• Contributing to ideas and learning in future company content production.

NEXT-LEVEL SKILLS

Communication Skills

• Fluent in English, with a proven ability to communicate persuasively and present ideas clearly to various stakeholders.
• Skilled in crafting thoughtful, empathetic client messaging that resonates, demonstrating a high level of emotional intelligence.
• Strong presentation skills, capable of delivering compelling presentations that drive engagement and decision-making.

Great Data Analysis skills

• Strong raw talent for data analysis, with an eagerness to learn and improve.
• Familiarity with data tools, including Google Sheets, with the flexibility to develop advanced skills through on-the-job experience.

Past Experience 

• Historical expertise that compounds to bring a well-rounded perspective and adds value to the role.
• A breadth of experience from any of the multiple domains, including mathematics, data analytics, copywriting, email/sms marketing etc.

Critical Thinking 

• Ability to approach challenges with structured thinking, utilizing logical frameworks to effectively solve complex problems.
• Naturally adept at dissecting issues and proposing practical, impactful solutions.

Impact

• Passionate about e-commerce and eager to contribute to a high-performing team at the forefront of the industry.
• Highly motivated and hardworking, with a strong desire to learn, grow, and make a meaningful impact.
• Thrives in environments where they can see the direct results of their actions on the business, with a strong preference for roles that offer full accountability and autonomy.

Results 

You will merge the Retention, Growth and elements of finance to build a forecasted strategy to help the business achieve its goal.

• Achieve certification and confidence in our ideology by the end of training, enabling precise execution of the Prophit system to ensure top-quality results for clients.
• Consistently deliver high-accuracy performance of retention, far beyond the email/sms platform, referring to the Prophit system's Growth Map and Statlas.
• Lead and collaborate with your team to optimize productivity and maintain high-performance standards.
• Apply best practices in email and sms marketing to drive outstanding results, ensuring no one could achieve better outcomes in your role.
• Maintain client satisfaction levels above benchmark rates, aligning on forecasts to exceed client expectations.
• Adhere to rigorous quality standards in client feedback, forecasting, email production and execution.
• Meet all deadlines and retention requirements requirements, ensuring timely and on Target Performance.
• Contribute valuable ideas to team discussions and company-wide content, supporting growth and innovation.

DOMAIN

MANAGEMENT

• Your supervisor would be Josh Tay, The Director of Retention. 
• As a Lifecycle Marketing Strategist, you'll report directly to Josh — a leader known for challenging the norms of retention marketing and alignment with real business growth. Josh is known by his team, and all he’s worked with before, as someone who will make you level up in your thinking. Every team member has walked away being a better Lifecycle Marketing Strategist after working with Josh, that’s his promise to you, no matter if you’ve worked with him for 1 month, 1 year or 5 years

Working under Josh’s guidance will push you to your limits in the best possible way. He models the value of “do whatever it takes to be the absolute best”, and learning from him means you’ll level up in knowledge, perspective and precision. Josh is committed to personally ensuring you reach your full potential as a Lifecycle Marketing Strategist, supporting your journey every step of the way.

JOB SCOPE

• Oversee the profitable growth of retention channels, including but not limited to email, sms, direct mail, popups and push notifications. Where required, you may work within subscription, membership, loyalty programs and more.
• Write briefs and ensure the rest of the team is able to execute on it
• Complete reports with a high degree of accuracy, checking against multiple data points
• Analyse metrics and KPIs to measure the effectiveness of retention efforts, providing insights and recommendations for improvements, with Statlas and the Growth Map as your guide.
• Collaborate with design, content and any other relevant teams to create compelling and engaging email content, ensuring brand consistency and messaging alignment.
• Ensure the timely delivery of relevant deliverables (emails, sms etc), which includes effective internal project management and management of clients and their teams.
• Stay updated with industry trends, new features, and best practices in retention marketing to continuously optimize performance.
• This is a client-facing role. So you must be able to consult clients and solve business problems, far beyond the email platform.
• Prioritize the development of relational equity with your team and clients to foster lasting relationships for the continued growth of CTC and our client businesses.

WHAT’S IN IT FOR ME?

SALARY RANGE

• First 30 days – $1.5K (Part-time transition phase)

  • Give notice at your current job (if applicable)

  • Participate in daily training for the first 15 days

  • Shadow and support ongoing accounts during the next 15 days while preparing to take on your own clients

  Days 31–60 – $3K (Full-time start)

  • Transition to full-time

  • Begin managing your first 3 client accounts independently

  Days 61–90 – $4–5K + performance bonuses

  • Continue growing your portfolio

  • Earn bonuses based on hitting revenue targets

  •  Negotiate your term contract annually

This will depend on the amount of clients and the quality of work.

Growth, Transparency, and Fairness in Career Development

• Progress is Clearly Defined
  • Depends primarily on your experience with the system & quality of execution against it. Following a well-defined path for the first 12 months and how exactly you can grow to be promoted to the next level.
• Fairness and transparency are prioritized
  • Access a weekly performance dashboard to see exactly where you stand compared to team members on both objective and subjective metrics.
• Pay transparency is upheld for all team members
  • With consistent contract terms and a clear roadmap for increasing earnings, ensuring everyone understands the path to greater compensation. We will also talk monthly about how you can progress
• My Commitment to You:
  • You will work harder, learn more than ever before, and get recognized by the world for your expertise. You will gain a diverse skill set while actively contributing to the continuous development of new tools and improvements within our system. In doing so you will have an incredible opportunity for rapid career progression.
  • We will continue to provide you mentorship through every step of your development in the role and promotion from it. We will then continue to provide feedback against the expectation and evaluate against it.

Location & Environment

• Fully remote with the ability to pick your schedule.
• Embrace autonomy as a core value, with clear expectations, regular 1:1 feedback sessions, and measurable quality benchmarks to support personal growth. Exceptional work is recognized and rewarded, with weekly check-ins for accountability, ensuring you're consistently challenged and engaged with new opportunities daily.

HEAD OF GROWTH MARKETING

Our Mission is to be able to say - “Anyone in the World below $15M should fire their Agency tomorrow as nobody can beat this Value & Service at this Price”

We’re looking for a Highly Motivated & Hard-Working Head of Growth Marketing to join the team.

As a Head of Growth Marketing, you will be at the heart of crafting data-driven forecasts and executing strategies that push our clients toward their goals. Your actions and initiatives consistently resonate with the core values of CTC Global, serving as a beacon for these principles. At CTC, your trained expertise is invaluable, covering the entire spectrum of CTC’s Strategic Forecasting methods and the foundational principles of media acquisition. 

Your role extends past strategy alone, it’s also about fostering strong client relationships by clearly communicating the steps taken and how results compare to projections. This ongoing transparency builds trust and strengthens the connection between CTC and its clients, helping them navigate the nuances of media buying and long-term growth planning.

You stand as a representative and dedicated advocate for CTC's distinctive approach to media acquisition and its accompanying tools. As a Head of Growth Marketing, you are held to a high standard. People know that if you are involved, things will get accomplished.

You thrive on challenges, are committed to delivering measurable results, and take great pride in giving it your all. We embrace the mantra, 'Everyday in Everyplay, Count on Me,' meaning that you can see things through to the end!

WHAT WE LOOK FOR

This place isn’t for everyone, but it might be for you if…

Our core values are the heart and soul of this incredible Company. The right person for this role will appreciate each of these values, personally subscribe to them, and understand why each is critical to having a great business. 

To give ourselves our best shot at accomplishing Our mission, we organize all of our decisions — from recruiting, to hiring, to raises, to promotions, to how we spend our time and money — in the direction of three committed values. 

We recognize these values aren't for everyone. 

They're challenging. In fact, they're so challenging, that's why we invest so much in supporting our team and why we tend to attract people who are craving the opportunity to do more at work than get a paycheck. We're looking for those who are interested in making their work significant.

AUTODIDACT

• Naturally curious and an autodidact, able to absorb information quickly and effectively, like osmosis. Your commitment to learning sets you apart, absorbing information swiftly and more effectively than your peers.
• Your openness to both offer and embrace feedback as an opportunity for growth and implement it proactively, without needing constant direction.
• Demonstrates resourcefulness, and independently refine your skills without being prompted.
• Thrives in a self-managed environment, showing autonomy, initiative, and a commitment to continuous improvement and not requiring task lists built by their managers and constant oversight.

UNIMPEACHABLE CHARACTER

• Embodies a character that inspires pride in both personal and professional associations.
• Consistently honest, with the courage to acknowledge and communicate hard truths, and the humility to accept them, even when uncomfortable, and never lie in any situation.
• Displays a high level of self-awareness, taking full ownership of outcomes without resorting to a victim mindset.
• Values constructive feedback and integrates it, understanding nothing great is built without feedback.

COMPETITIVE GREATNESS

• Performs at their best when it matters most, The Enjoyment of Hard Challenges.
• Demonstrates an unyielding determination to get things done, regardless of obstacles, time constraints, skills needed, or resources.
• Adapts to changing circumstances, recognizing that true success is about not just meeting, but exceeding what is required.
• Possesses a deep passion for their work, using creativity and resilience to overcome any hurdle.

What Success Looks Like

NECESSARY SKILLS

KICK OFF PERIOD

• Be willing to put in the hard work required and be hungry enough to go through the kick off.
• Being ready and prepared for this to be the hardest job you have ever worked, as you would fundamentally develop a high-leverage new skill.
• The ability to take feedback and implement it fast.
• Finish the work to the fullest with quality and on time.
• Perseverance.
• Remember and learn from the repetitive doing of the exercises.

ONBOARDING

• Align with the team and contribute to the team called Brain Trust for Ideas across clients.
• Manage, align & work with the team members of your pod including Google strategist, Creative Strategist, and Email Strategist.
• Ability to organize, prioritize, and manage multiple tasks with great attention to detail.
• Upkeep of data integrity of your clients across Statlas.
• Be responsible for the execution of the Prophet system for your clients
• Building a Growth Forecast for your clients
  • Building a Growth map using the Prophet System
  • Data Analysis required for the Map
  • Marketing calendar alignment and upkeep with clients
• The Daily Execution and Actualisation vs the Forecast.
  • You make tactical deconstructions and actualize the projections each day to adjust them to meet KPIs
• Combine data analysis and feedback from clients to develop strategic plans for the future.
• When it’s time to pivot you are among the first early adopters
• Take a lead in situations that present any obstacle to execution.
• An insatiable curiosity, and an inability to leave a problem alone until you’ve found one or many different potential solutions.
• Responsible for the implementation of CTC’s Meta best practices
• Build campaigns using our structure and best practices
• Upkeep and management of our ideologies and processes throughout the account.
• Monitoring active campaigns, and adjusting budgets and strategy to ensure the best possible chance of hitting the Daily Projected Targets
• Implementing tests in your accounts in an effort to beat your best-performing campaigns.

ENSURING AND HOLDING THE STANDARD OF QUALITY OF WORK

• Ensuring you are within a 5% Delta to the Forecast
• Ensuring daily alignment with the client vs the forecast & strategy
• Ensuring above benchmark client satisfaction rate feedback
• Ensuring following the Prophet system execution to 100% within the timeline required.
• Ensuring all the work is delivered based on the timeline assigned with optimal quality & attention to detail.

Client Communication

• You are a champion of communication, ensuring the client is aligned on the Growth Map goals and next steps, while making sure everybody on your team has clarity on what is required with exact deadlines.
• Responsible for sending daily performance updates to the client
• Ensure alignment across Strategy and Forecast with the client for every day of the week.
• Providing weekly updates on the Weekly Strategy Call.

CONTRIBUTING BACK

• Contributing your learnings back to the system for feedback and continuous improvement
• Contributing & collaborating in ideas and learning across teams
• Contributing to ideas and learning in future company content production.

NEXT-LEVEL SKILLS

Communication Skills

• Fluent in English, with a proven ability to communicate persuasively and present ideas clearly to various stakeholders.
• Skilled in crafting thoughtful, empathetic client messaging that resonates, demonstrating a high level of emotional intelligence.
• Strong presentation skills, capable of delivering compelling presentations that drive engagement and decision-making.

Great Data Analysis skills

• Strong raw talent for data analysis, with an eagerness to learn and improve.
• Familiarity with data tools, including Google Sheets, with the flexibility to develop advanced skills through on-the-job experience.

Past Experience 

• Historical expertise that compounds to bring a well-rounded perspective and adds value to the role.
• A breadth of experience from any of the multiple domains, including mathematics, data analytics, business operations, retail, finance, media buying, etc

Critical Thinking 

• Ability to approach challenges with structured thinking, utilizing logical frameworks to effectively solve complex problems.
• Naturally adept at dissecting issues and proposing practical, impactful solutions.

Impact

• Passionate about e-commerce and eager to contribute to a high-performing team at the forefront of the industry.
• Highly motivated and hardworking, with a strong desire to learn, grow, and make a meaningful impact.
• Thrives in environments where they can see the direct results of their actions on the business, with a strong preference for roles that offer full accountability and autonomy.

Results 

You will merge the Finance and Marketing sides of a business to build a forecasted strategy to help the business achieve its goal.

• Achieve certification and confidence in our ideology by the end of the kick off, enabling precise execution of the Prophet system to ensure top-quality results for clients.
• Consistently deliver high-accuracy performance within a 5% delta across the Prophet system’s Growth Map and Statlas.
• Lead and collaborate with your team to optimize productivity and maintain high-performance standards.
• Apply best practices in media buying to drive outstanding results, ensuring no one could achieve better outcomes in your role.
• Maintain client satisfaction levels above benchmark rates, aligning daily on forecasts to exceed client expectations.
• Adhere to rigorous quality standards in client feedback, forecasting, media buying decisions, and system execution.
• Meet all deadlines and budget requirements, ensuring timely and on Target Performance.
• Contribute valuable ideas to team discussions and company-wide content, supporting growth and innovation.

DOMAIN

MANAGEMENT

• Your supervisor would be Joy Sharma, The Director of the CTC Accelerator Program. 
• You’ll report directly to Joy Sharma—a leader known for his relentless pursuit of excellence and an unmatched passion for growth strategy. Joy is a rare mentor, often described as the closest you’ll come to learning directly from Taylor Holiday himself. With a career built on his own rigorous, self-driven learning, Joy has transformed numerous team members into top-tier strategists, instilling in them the values of dedication, precision, and continuous improvement.

Working under Joy's guidance will push you to your limits in the best possible way. He models the value of hard work, and learning from him feels like “drinking from a firehose”—you’ll absorb knowledge quickly and consistently, experiencing tremendous growth. Joy is committed to personally ensuring you reach your full potential as a Head of Growth Marketing, supporting your journey every step of the way.

ORIENTATION

• This role will be client-facing.

WHAT’S IN IT FOR ME?

SALARY RANGE

• First month: $2,000 
• Second month: $4,000
• Third month (on average): $7,000 a month
• 1st Year Annual Range: $64,000-$76,000
• 2nd Year Annual Range: $100,000-$120,000

This will depend on the amount of clients and the quality of work.

Growth, Transparency, and Fairness in Career Development

• Progress is Clearly Defined
• Depends primarily on your experience with the system & quality of execution against it. Following a well-defined path for the first 12 months and how exactly you can grow to be promoted to the next level.
• Fairness and transparency are prioritized
• Access a weekly performance dashboard to see exactly where you stand compared to team members on both objective and subjective metrics.
• Pay transparency is upheld for all team members
• With consistent contract terms and a clear roadmap for increasing earnings, ensuring everyone understands the path to greater compensation. We will also talk monthly about how you can progress.
• My Commitment to You:
• You will work harder, learn more than ever before, and “make more than you ever have.” You will gain a diverse skill set while actively contributing to the continuous development of new tools and improvements within our system. In doing so you will have an incredible opportunity for rapid career progression. 
• We will continue to provide you mentorship through every step of your development in the role and promotion from it. We will then continue to provide feedback against the expectation and evaluate against it.

Location & Environment

• Fully remote with the ability to pick your schedule.
• Embrace autonomy as a core value, with clear expectations, regular 1:1 feedback sessions, and measurable quality benchmarks to support personal growth. Exceptional work is recognized and rewarded, with weekly check-ins for accountability, ensuring you’re consistently challenged and engaged with new opportunities daily.

SENIOR ECOMMERCE GROWTH STRATEGIST

Our Mission is to be able to say - “Anyone in the World below $15M should fire their Agency tomorrow as nobody can beat this Value & Service at this Price”

We’re seeking a Results-Driven & Experienced Senior Ecommerce Growth Strategist to join our team.

The Senior Ecommerce Growth Strategist at Common Thread Collective (CTC) plays a critical role in driving client success. You will lead the development of accurate strategic forecasts that guide our clients toward their goals, ensuring seamless execution of strategies that translate forecasts into measurable growth. Your actions and decisions consistently resonate with the core values of CTC Global, serving as a beacon for these principles. At CTC, your trained expertise is invaluable, covering the entire spectrum of CTC’s Strategic Forecasting methods and the foundational principles of media acquisition.

Beyond strategic planning, you are an active partner in client growth, maintaining transparent communication about the actions taken and performance relative to forecasts. This engagement strengthens relationships and ensures that CTC’s clients have a clear roadmap to success while guiding them through the complexities of media acquisition and strategy. 

You stand as a representative and zealous advocate for CTC's unique approach to media acquisition and its accompanying tools.

As a Senior Ecommerce Growth Strategist, you set a high standard. People know that when you are involved, execution at the highest level is guaranteed. 

You see your goals as barriers to break through and take great pride in giving your all. We value the mantra of “Everyday in Everyplay, Count on Me” meaning that you can see things through to the end!

WHAT WE LOOK FOR

This place isn’t for everyone, but it might be for you if…

Our core values are the heart and soul of this incredible Company. The right person for this role will appreciate each of these values, personally subscribe to them, and understand why each is critical to having a great business. 

To give ourselves our best shot at accomplishing Our mission, we organize all of our decisions — from recruiting, to hiring, to raises, to promotions, to how we spend our time and money — in the direction of three committed values. 

We recognize these values aren't for everyone. 

They're challenging. In fact, they're so challenging, that's why we invest so much in supporting our team and why we tend to attract people who are craving the opportunity to do more at work than get a paycheck. We're looking for those who are interested in making their work significant.

AUTODIDACT

• Naturally curious and an autodidact, able to absorb information quickly and effectively, like osmosis. Your commitment to learning sets you apart, absorbing information swiftly and more effectively than your peers.
• Your openness to both offer and embrace feedback as an opportunity for growth and implement it proactively, without needing constant direction.
• Demonstrates resourcefulness, and independently refine your skills without being prompted.
• Thrives in a self-managed environment, showing autonomy, initiative, and a commitment to continuous improvement and not requiring task lists built by their managers and constant oversight.

UNIMPEACHABLE CHARACTER

• Embodies a character that inspires pride in both personal and professional associations.
• Consistently honest, with the courage to acknowledge and communicate hard truths, and the humility to accept them, even when uncomfortable, and never lie in any situation.
• Displays a high level of self-awareness, taking full ownership of outcomes without resorting to a victim mindset.
• Values constructive feedback and integrates it, understanding nothing great is built without feedback.

COMPETITIVE GREATNESS

• Performs at their best when it matters most, The Enjoyment of Hard Challenges.
• Demonstrates an unyielding determination to get things done, regardless of obstacles, time constraints, skills needed, or resources.
• Adapts to changing circumstances, recognizing that true success is about not just meeting, but exceeding what is required.
• Possesses a deep passion for their work, using creativity and resilience to overcome any hurdle.

What Success Looks Like

NECESSARY SKILLS

KICK OFF PERIOD

• Be willing to put in the hard work required and be hungry enough to go through the kick off.
• Being ready and prepared for this to be the hardest job you have ever worked, as you would fundamentally develop a high-leverage new skill.
• The ability to take feedback and implement it fast.
• Finish the work to the fullest with quality and on time.
• Perseverance.
• Remember and learn from the repetitive doing of the exercises.

ONBOARDING

• Align with the team and contribute to the team called Brain Trust for Ideas across clients.
• Manage, align & work with the team members of your pod including Google strategist, Creative Strategist, and Email Strategist.
• Ability to organize, prioritize, and manage multiple tasks with great attention to detail.
• Upkeep of data integrity of your clients across Statlas.
• Be responsible for the execution of the Prophet system for your clients
• Building a Growth Forecast for your clients
  • Building a Growth map using the Prophet System
  • Data Analysis required for the Map
  • Marketing calendar alignment and upkeep with clients
• The Daily Execution and Actualisation vs the Forecast.
  • You make tactical deconstructions and actualize the projections each day to adjust them to meet KPIs
• Combine data analysis and feedback from clients to develop strategic plans for the future.
• When it’s time to pivot you are among the first early adopters
• Take a lead in situations that present any obstacle to execution.
• An insatiable curiosity, and an inability to leave a problem alone until you’ve found one or many different potential solutions.
• Responsible for the implementation of CTC’s Meta best practices
• Build campaigns using our structure and best practices
• Upkeep and management of our ideologies and processes throughout the account.
• Monitoring active campaigns, and adjusting budgets and strategy to ensure the best possible chance of hitting the Daily Projected Targets
• Implementing tests in your accounts in an effort to beat your best-performing campaigns.

ENSURING AND HOLDING THE STANDARD OF QUALITY OF WORK

• Ensuring you are within a 5% Delta to the Forecast
• Ensuring daily alignment with the client vs the forecast & strategy
• Ensuring above benchmark client satisfaction rate feedback
• Ensuring following the Prophet system execution to 100% within the timeline required.
• Ensuring all the work is delivered based on the timeline assigned with optimal quality & attention to detail.

Client Communication

• You are a champion of communication, ensuring the client is aligned on the Growth Map goals and next steps, while making sure everybody on your team has clarity on what is required with exact deadlines.
• Responsible for sending daily performance updates to the client
• Ensure alignment across Strategy and Forecast with the client for every day of the week.
• Providing weekly updates on the Weekly Strategy Call.

CONTRIBUTING BACK

• Contributing your learnings back to the system for feedback and continuous improvement
• Contributing & collaborating in ideas and learning across teams
• Contributing to ideas and learning in future company content production.

NEXT-LEVEL SKILLS

Communication Skills

• Fluent in English, with a proven ability to communicate persuasively and present ideas clearly to various stakeholders.
• Skilled in crafting thoughtful, empathetic client messaging that resonates, demonstrating a high level of emotional intelligence.
• Strong presentation skills, capable of delivering compelling presentations that drive engagement and decision-making.

Great Data Analysis skills

• Strong raw talent for data analysis, with an eagerness to learn and improve.
• Familiarity with data tools, including Google Sheets, with the flexibility to develop advanced skills through on-the-job experience.

Past Experience 

• Historical expertise that compounds to bring a well-rounded perspective and adds value to the role.
• A breadth of experience from any of the multiple domains, including mathematics, data analytics, business operations, retail, finance, media buying, etc

Critical Thinking 

• Ability to approach challenges with structured thinking, utilizing logical frameworks to effectively solve complex problems.
• Naturally adept at dissecting issues and proposing practical, impactful solutions.

Impact

• Passionate about e-commerce and eager to contribute to a high-performing team at the forefront of the industry.
• Highly motivated and hardworking, with a strong desire to learn, grow, and make a meaningful impact.
• Thrives in environments where they can see the direct results of their actions on the business, with a strong preference for roles that offer full accountability and autonomy.

Results 

You will merge the Finance and Marketing sides of a business to build a forecasted strategy to help the business achieve its goal.

• Achieve certification and confidence in our ideology by the end of training, enabling precise execution of the Prophet system to ensure top-quality results for clients.
• Consistently deliver high-accuracy performance within a 5% delta across the Prophet system’s Growth Map and Statlas.
• Lead and collaborate with your team to optimize productivity and maintain high-performance standards.
• Apply best practices in media buying to drive outstanding results, ensuring no one could achieve better outcomes in your role.
• Maintain client satisfaction levels above benchmark rates, aligning daily on forecasts to exceed client expectations.
• Adhere to rigorous quality standards in client feedback, forecasting, media buying decisions, and system execution.
• Meet all deadlines and budget requirements, ensuring timely and on Target Performance.
• Contribute valuable ideas to team discussions and company-wide content, supporting growth and innovation.

DOMAIN

MANAGEMENT

• Your supervisor would be Joy Sharma, The Director of the CTC Accelerator Program. 
• You’ll report directly to Joy Sharma—a leader known for his relentless pursuit of excellence and an unmatched passion for growth strategy. Joy is a rare mentor, often described as the closest you’ll come to learning directly from Taylor Holiday himself. With a career built on his own rigorous, self-driven learning, Joy has transformed numerous team members into top-tier strategists, instilling in them the values of dedication, precision, and continuous improvement.

Working under Joy's guidance will push you to your limits in the best possible way. He models the value of hard work, and learning from him feels like “drinking from a firehose”—you’ll absorb knowledge quickly and consistently, experiencing tremendous growth. Joy is committed to personally ensuring you reach your full potential as a Senior Ecommerce Growth Strategist, supporting your journey every step of the way.

ORIENTATION

• This role will be client-facing.

WHAT’S IN IT FOR ME?

SALARY RANGE

• First month: $2,000 
• Second month: $4,000
• Third month (on average): $7,000 a month
• 1st Year Annual Range: $64,000-$76,000
• 2nd Year Annual Range: $100,000-$120,000

This will depend on the amount of clients and the quality of work.

Growth, Transparency, and Fairness in Career Development

• Progress is Clearly Defined
• Depends primarily on your experience with the system & quality of execution against it. Following a well-defined path for the first 12 months and how exactly you can grow to be promoted to the next level.
• Fairness and transparency are prioritized
• Access a weekly performance dashboard to see exactly where you stand compared to team members on both objective and subjective metrics.
• Pay transparency is upheld for all team members
• With consistent contract terms and a clear roadmap for increasing earnings, ensuring everyone understands the path to greater compensation. We will also talk monthly about how you can progress.
• My Commitment to You:
• You will work harder, learn more than ever before, and “make more than you ever have.” You will gain a diverse skill set while actively contributing to the continuous development of new tools and improvements within our system. In doing so you will have an incredible opportunity for rapid career progression. 
• We will continue to provide you mentorship through every step of your development in the role and promotion from it. We will then continue to provide feedback against the expectation and evaluate against it.

Location & Environment

• Fully remote with the ability to pick your schedule.
• Embrace autonomy as a core value, with clear expectations, regular 1:1 feedback sessions, and measurable quality benchmarks to support personal growth. Exceptional work is recognized and rewarded, with weekly check-ins for accountability, ensuring you’re consistently challenged and engaged with new opportunities daily.