We are seeking a driven, high-energy individual who is passionate about new business acquisition and enterprise sales within the New York City Financial Services sector. As a Senior Enterprise Account Executive, you will be responsible for executing a strategic sales plan targeting Tier-1 Banking and Global Capital Markets customers in NYC. You will focus on revenue growth and new customer acquisition, working closely with cross-functional teams to solve high-stakes challenges in fraud detection, anti-money laundering (AML), and real-time risk management.

Key Responsibilities:

• Develop and execute a strategic territory plan targeting large New York City banking institutions, focusing on mission-critical use cases to build a robust pipeline and achieve sales objectives.
• Become an expert in our product offerings and industry solutions, delivering compelling demos and proposals that articulate business value for complex financial ecosystems.
• Leverage deep knowledge of the NYC financial market to position our solutions as the best fit for customer needs, highlighting advantages over legacy relational databases and competing technologies.
• Lead complex sales cycles with a solution-based approach, employing strategic selling tactics, including the Land & Expand model, to grow high-value banking accounts.
• Manage the full sales process from prospecting to closing, consistently securing new logos and expanding within the world's largest financial organizations.
• Provide guidance and mentorship to SDRs and Field Marketing to align on banking-specific target accounts and support pipeline development.
• Maintain accurate and up-to-date information within the CRM system, ensuring data integrity and adhering to rigorous forecasting guidelines.
• Develop strong partnerships with public cloud providers (AWS, Google, Microsoft Azure) and leverage these relationships to drive growth within cloud-first banking initiatives.

What You Bring to the Role:

• 7+ years of proven success in enterprise software sales with a consistent track record of exceeding targets within the Financial Services Industry (FSI).
• Demonstrated experience managing complex sales processes within NYC enterprise markets, specifically focusing on Data Warehousing, AI/ML, or Fraud/Risk Management.
• Proven ability to independently develop close relationships with C-level stakeholders at major banks while managing long-term business engagements.
• Deep understanding of commercial open-source business models, including selling on-premise and secure cloud/SaaS hybrid solutions for regulated environments.
• Ability to craft and execute sales strategies tailored to the Banking and Securities industry, leveraging partner and Go-to-Market knowledge.
• Strong presentation, communication, and organizational skills with a knack for building strong business champions.
• Familiarity with sales methodologies such as MEDDIC, SPIN, or Challenger Sales, and experience working in a fast-paced, competitive market.
• Experience collaborating with cross-functional teams to deliver on customer expectations, including Pre-Sales, Marketing, Customer Success, and Field Engineering resources.
• Proven ability to build and nurture relationships with key decision-makers, including CTOs, IT leaders, and technical end users, while collaborating with Solution Architects, Professional Services, and Channel Partners.

Preferred Qualifications:

• Experience selling complex technical solutions into enterprise markets, with a focus on subscription-based models and cloud deployments.
• Knowledge of graph technology, data management tools, or other advanced data-driven technologies.
• A Bachelor’s degree in a relevant field and proficiency in standard corporate productivity tools (Google Docs, Salesforce, MS Office).

Job Overview:

Neo4j is seeking a Solution Engineer to support the mission of ensuring client success across its US Public Sector business, as well as uncovering and fostering opportunities for expanded use of Neo4j technology.  Neo4j Solution Engineers are customer champions who are both well-rounded experts in Neo4j best practices, as well as trusted technical advisors and advocates for Neo4j’s valued customers. 

Your primary objective is to provide oversight and needed support to ensure the technical success of Neo4j client projects, simultaneously managing multiple clients who are at varying points along their journey using Neo4j.  You will pursue key outcomes of minimizing time to value and maximizing Neo4j product adoption. Candidates should be comfortable coordinating with project deployment teams, troubleshooting and/or escalating issues associated with product deployment technical configuration, speaking with customers about their needs, and working with colleagues as part of a distributed team. 

Responsibilities:

• Establish, support and maintain positive, trusted relationships at all decision levels within assigned accounts.  Support cadence touchpoints with clients as well as communications surrounding key project milestones, providing technical guidance based on the audience expectations (e.g. Advisory Sessions, QBR, Executive Briefing, or Escalation Management).
• Serve as a solution advisor and champion for clients using Neo4j, from project onboarding, through production go-live, value realization and potentially expansion.
• Develop and leverage your Neo4j product expertise as a technical advisor, ensuring that clients apply Neo4j technology effectively as they address their project requirements.
• Review data model design and assist Cypher query tuning (SQL for graphs) to address performance needs and expand use cases.
• Efficiently troubleshoot various technical challenges associated with solution architecture, data integration, end user adoption, and application security.
• Act as a key escalation point to Neo4j product and engineering teams, to help defuse critical issues.  When necessary, replicate product behavior issues in your own working technical environment, in a way that can be shared and reviewed with non-cleared personnel.
• Serve clients as an accessible Neo4j expert who responds to client technical questions and at times proactively delivers information and informal education about product capabilities and best practices.
• Track project status, metrics and progress toward key milestones, supporting proactive advisory and consultation to customers, as well as status reporting internal stakeholders.
• Collaborate effectively with various Neo4j teams to address client issues expediently.
• Advocate within Neo4j for the customers and their product requirements, particularly with Product Management and Product Engineering.
• Educate and promote best practices for leveraging Neo4j Customer Support based on assigned customer’s unique experiences and challenges.
• Stay current on Neo4j’s portfolio of products and their capabilities.
• Contributing to internal and customer-facing reusable artifacts including KB articles, guides, best practice materials, healthcheck or other tools, CS Office Hours etc.
• Routine travel to clients sites across the Washington DC, MD and VA areas, for both status meetings and providing client office hours support.  Anticipate ~30% travel.

Essential prerequisites:

• Active TS/SCI w/ FS Poly.
• Working from home with the ability to travel on-site to customer locations.

Qualifications

• 5+ years experience in a client success, solution engineering, technical support, technical consultant or technical account management role in an enterprise software company.
• A Bachelor's degree in Business, Information Systems, Computer Science, or Engineering.
• Strong client-facing experience with exceptional relationship and trust building skills 
• Proficient in coordinating with clients, setting expectations appropriately, assessing project challenges creating resolution plans, as necessary.
• Demonstrated ability to understand requirements and processes and to articulate the technical/mission context of the Neo4j solution.
• A strategic, innovative thinker, with excellent interpersonal communication, written communication, and presentation skills.
• High level of initiative, energy, curiosity and willingness to learn new concepts and technologies. 
• Ability to work independently.

Technical Skills

• Timely triage varying issues based on error messages, log files, threads dumps, stack traces, sample code, and other available data points.
• Consult with customers on Cypher query tuning (SQL for graphs) and data model design to address performance needs and expanding use cases.
• Ability to advise and troubleshoot client application driver connections from supported drivers in the following languages/frameworks: Java, Spring Java, JavaScript, Python, .NET, Go, JDBC.
• Efficiently troubleshoot cluster deployment issues across multiple servers, data centers, and regions, in a variety of cloud (AWS, Azure, GCP, etc), virtual, and bare metal environments.
• Possess demonstrated proficiency in Linux (primarily) and Windows (secondary) environments (#1 and #2 most common OS’s, respectively).
• Background in Neo4j Graph Platform or other database technologies (SQL, noSQL or competing graph database technologies.
• Docker, Kubernetes, or other distributed technologies and clustering.
• Experience with LLMs/GenAI in any capacity.

Job Title: Senior Enterprise Account Executive

Location: Remote Mid-Atlantic (US)

About the Role: We are seeking a driven, high-energy individual who is passionate about new business acquisition and enterprise sales. As a Senior Enterprise Account Executive, you will be responsible for executing a strategic sales plan within your assigned territory, focusing on revenue growth and new customer acquisition. This role offers the opportunity to work closely with cross-functional teams, including solution engineering (pre-sales), marketing, and professional services, to ensure customer satisfaction and long-term success.

Key Responsibilities:

• Develop and execute a strategic territory plan targeting key organizations and applicable use cases to build a robust pipeline and achieve quarterly and annual sales objectives.
• Become an expert in our product offerings and industry solutions, delivering compelling demos, presentations, and proposals that clearly articulate business value.
• Leverage deep knowledge of the market to position our solutions as the best fit for customer needs, highlighting the advantages over competing technologies and approaches.
• Lead complex sales cycles with a solution-based approach, employing strategic selling strategies and tactics, including the Land & Expand model to grow accounts.
• Manage the full sales process from prospecting to closing, consistently securing new logos and expanding within existing accounts.
• Provide guidance and mentorship to Business Development Representatives (BDRs) and Field Marketing resources to align on target accounts and support pipeline development.
• Maintain accurate and up-to-date information within the CRM system, ensuring data integrity and adhering to forecasting guidelines.
• Develop strong partnerships with public cloud providers (AWS, Google, Microsoft Azure) and leverage these relationships to drive growth opportunities.

What You Bring to the Role:

• 7+ years of proven success in enterprise software sales with a consistent track record of exceeding targets.
• Demonstrated experience managing complex sales processes within enterprise markets such as Data Warehousing, Business Intelligence, Data Science, AI/ML, or related fields.
• Proven ability to independently develop and close new client relationships while effectively managing long-term business engagements.
• Deep understanding of commercial open-source business models, including selling on-premise and cloud & SaaS hybrid solutions.
• Ability to craft and execute sales strategies tailored to specific industries, leveraging partner and Go-to-Market knowledge.
• Strong presentation, communication, and organizational skills with a knack for building strong business champions.
• Familiarity with sales methodologies such as MEDDIC, SPIN, or Challenger Sales, and experience working in a fast-paced, competitive market.
• Experience collaborating with cross-functional teams to deliver on customer expectations, including Pre-Sales, Marketing, Customer Success, and Field Engineering resources.
• Proven ability to build and nurture relationships with key decision-makers, including CTOs, IT leaders, and technical end users, while collaborating with Solution Architects, Professional Services, and Channel Partners.

Preferred Qualifications:

• Experience selling complex technical solutions into enterprise markets, with a focus on subscription-based models and cloud deployments.
• Knowledge of graph technology, data management tools, or other advanced data-driven technologies.
• A Bachelor’s degree in a relevant field and proficiency in standard corporate productivity tools (Google Docs, Salesforce, MS Office).

GenAI-P-2026Q2-AMER04

Senior Product Marketing Manager 

Job Overview

Neo4j is the leader in graph technology, revolutionizing the way organizations leverage connected data. We are seeking a strategic and audience-focused Product Marketing Manager to join our team. This role is pivotal in shaping the messaging for our AI offerings and strategy, combining product expertise, audience marketing, and sales enablement to influence decision-makers, gain developer mindshare, and accelerate growth. The ideal candidate is a storyteller with product depth who can craft compelling messaging, engage with sellers, and deliver content that resonates with key personas.

Key Responsibilities

• Subject Matter Expertise: Serve as the go-to product marketing expert for our AI offerings and strategy within the organization. 
• Messaging and Strategy: Maintain deep knowledge of the Neo4j AI product portfolio and roadmap to ensure messaging is credible, differentiated, and aligned with decision-makers' and developers' needs. Conduct win-loss analysis and customer/market research to inform messaging and positioning. Monitor competitor narratives and industry trends to continuously sharpen the Neo4j AI messaging and positioning.
• Content Development: Translate technical concepts (GenAI, vector search, GraphRAG, context graphs) into strategic stories and content that resonate with decision-making personas. Create compelling narratives and content to position Neo4j as a key component of the AI data layer and to drive mindshare among AI developers.
• Audience Marketing & Sales Plays:Support marketing campaigns that guide decision-makers and developers through the buyer journey, from awareness to adoption. Partner with sales leaders and account teams to build and execute repeatable plays to engage AI buyers.
• Sales Enablement: Build and deliver sales enablement content designed for decision-maker and developer conversations — including pitch decks, playbooks, talk tracks, and objection-handling guides. Enable the global sales team with training and resources to confidently message and position Neo4j as the data layer for AI.
• Media Relations: Collaborate with the AR/PR team to maintain a positive image in the press and secure favorable analyst reviews.
• Product Enhancement: Identify opportunities for product improvement through feedback from customers, field teams, partners, and industry interactions. Collaborate closely with product management and engineering to drive these enhancements.

Requirements/Qualifications:

• Bachelor’s degree in Marketing, Business, Engineering, or related field; MBA preferred. 5+ years in product marketing, business consulting, or go-to-market strategy within the technology/software industry. 
• Strong knowledge of enterprise technology, developer products/data platforms, or AI/analytics products, with the ability to connect technical capabilities to business value outcomes.
• Technical acumen and demonstrated ability to understand complex products and functionality
• Demonstrated ability to think analytically and creatively to drive revenue and increase technology adoption.
• Possess solid strategic thinking skills and a knack for devising effective project management and execution plans.
• Proficiency in creating compelling marketing content and delivering it effectively to target audiences.
• Proven ability to collaborate effectively across different groups within the organization, providing leadership and guidance.
• Excellent communication and presentation skills are a must

Join our team and be at the forefront of driving the adoption of Graph Technology in the marketplace. Your expertise and leadership will be key in shaping the future of our innovative solutions. If you're ready for a dynamic role that challenges you to excel, we want to hear from you. Apply today and be part of our exciting journey!

B-2026Q1-AMER15