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Defense - Senior Forward Deployed Engineer
About Applied Intuition
We are an in-office company, and our expectation is that employees primarily work from their Applied Intuition office 5 days a week. However, we also recognize the importance of flexibility and trust our employees to manage their schedules responsibly. This may include occasional remote work, starting the day with morning meetings from home before heading to the office, or leaving earlier when needed to accommodate family commitments.
About the Role
Applied Intuition is redefining vehicle intelligence across commercial and defense sectors. As a Forward Deployed Engineer, your responsibilities will look similar to those of a startup CTO: you'll work in small teams and own end-to-end execution of high stakes projects. You'll be the technical bridge between Applied Intuition's novel vehicle intelligence platforms and our customers' real-world operational environments.
This role demands both technical depth and operational excellence. You'll primarily work with defense and government customers, integrating our tools, Vehicle OS, and autonomy stacks with DOD platforms in challenging operational environments. The unique advantage: you'll leverage our robust commercial technology and rapidly evolving product suite to deliver capabilities that would take traditional defense contractors years to develop. You'll tackle problems spanning core software engineering, system deployment, hardware integration, and everything in between to ensure mission success.
At Applied Intuition, you will
- Work directly with defense and government customers to deploy, integrate, and operationalize Applied Intuition's vehicle intelligence products in military and government environments, from defense contractors to forward operating bases
- Tackle a broad range of technical challenges, including software engineering, operating system configuration, system deployment, and hardware integration
- Bridge customer-built systems and Applied’s solutions to deliver tangible value
- Design and implement scalable, consistent approaches for customer engagement and project execution
- Develop architectural solutions that improve consistency and scalability across projects
- Collaborate with internal engineering, product, and customer teams to ensure successful outcomes
- Take ownership of technical outcomes and drive projects to completion, adapting to changing requirements and priorities
We're looking for someone who has:
- Strong engineering background, preferred in fields such as Computer Engineering, Computer Science, Electrical Engineering
- Strong coder with demonstrated proficiency in programming languages such as C++, Python
- Broad technical experience across software engineering, operating systems, and some hardware
- Experience supporting integration and deployment of complex systems
- Exceptional problem-solving skills and a proven ability to thrive and innovate independently within highly ambiguous and rapidly evolving operational environments
- Excellent communication skills and focus on solving customer problems
Nice to have:
- Prior experience working with government customers, defense contractors, or in military environments
- Familiarity with system architecture and designing scalable solutions
- Experience in defense, automotive, robotics, or adjacent industries
Security Requirements:
- Must be a U.S. Citizen
- Must hold or be eligible to obtain and maintain a U.S. security clearance
For more information about U.S. security clearances: click here.
Compensation at Applied Intuition for eligible roles includes base salary, equity, and benefits. Base salary is a single component of the total compensation package, which may also include equity in the form of options and/or restricted stock units, comprehensive health, dental, vision, life and disability insurance coverage, 401k retirement benefits with employer match, learning and wellness stipends, and paid time off. Note that benefits are subject to change and may vary based on jurisdiction of employment.
Applied Intuition pay ranges reflect the minimum and maximum intended target base salary for new hire salaries for the position. The actual base salary offered to a successful candidate will additionally be influenced by a variety of factors including experience, credentials & certifications, educational attainment, skill level requirements, interview performance, and the level and scope of the position.
Please reference the job posting’s subtitle for where this position will be located. For pay transparency purposes, the base salary range for this full-time position in the location listed is: $150,000 - $200,000 USD annually.
Don’t meet every single requirement? If you’re excited about this role but your past experience doesn’t align perfectly with every qualification in the job description, we encourage you to apply anyway. You may be just the right candidate for this or other roles.
Applied Intuition is an equal opportunity employer and federal contractor or subcontractor. Consequently, the parties agree that, as applicable, they will abide by the requirements of 41 CFR 60-1.4(a), 41 CFR 60-300.5(a) and 41 CFR 60-741.5(a) and that these laws are incorporated herein by reference. These regulations prohibit discrimination against qualified individuals based on their status as protected veterans or individuals with disabilities, and prohibit discrimination against all individuals based on their race, color, religion, sex, sexual orientation, gender identity or national origin. These regulations require that covered prime contractors and subcontractors take affirmative action to employ and advance in employment individuals without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, protected veteran status or disability. The parties also agree that, as applicable, they will abide by the requirements of Executive Order 13496 (29 CFR Part 471, Appendix A to Subpart A), relating to the notice of employee rights under federal labor laws.
Ready to apply?
Apply to Applied Intuition
Defense Software Engineer
About Applied Intuition
We are an in-office company, and our expectation is that employees primarily work from their Applied Intuition office 5 days a week. However, we also recognize the importance of flexibility and trust our employees to manage their schedules responsibly. This may include occasional remote work, starting the day with morning meetings from home before heading to the office, or leaving earlier when needed to accommodate family commitments.
About the role
Applied Intuition is redefining vehicle intelligence across commercial and defense sectors. As a Software Engineer, your responsibilities will look similar to those of a startup CTO: you'll work in small teams and own end-to-end execution of high stakes projects. You'll be the technical bridge between Applied Intuition's novel vehicle intelligence platforms and our customers' real-world operational environments.
This role demands both technical depth and operational excellence. You'll primarily work with defense and government customers, integrating our tools, Vehicle OS, and autonomy stacks with DOD platforms in challenging operational environments. The unique advantage: you'll leverage our robust commercial technology and rapidly evolving product suite to deliver capabilities that would take traditional defense contractors years to develop. You'll tackle problems spanning core software engineering, system deployment, hardware integration, and everything in between to ensure mission success.
This role is perfect for someone who thrives in dynamic environments, enjoys ownership, is passionate about defense technology and is eager to make a significant impact on national security.
At Applied Intuition, you will:
- Work directly with defense and government customers to deploy, integrate, and operationalize Applied Intuition's vehicle intelligence products in military and government environments—from defense contractors to forward operating bases
- Tackle a broad range of technical challenges, including software engineering, operating system configuration, system deployment, and hardware integration
- Bridge customer-built systems and Applied’s solutions to deliver tangible value
- Design and implement scalable, consistent approaches for customer engagement and project execution
- Develop architectural solutions that improve consistency and scalability across projects
- Collaborate with internal engineering, product, and customer teams to ensure successful outcomes
- Take ownership of technical outcomes and drive projects to completion, adapting to changing requirements and priorities
We're looking for someone who has:
- 3 + years professional software engineering experience
- Strong engineering background, preferred in fields such as Computer Engineering, Computer Science, Electrical Engineering
- Strong coder with demonstrated proficiency in programming languages such as C++, Python
- Broad technical experience across software engineering, operating systems, and some hardware
- Experience supporting integration and deployment of complex systems
- Exceptional problem-solving skills and a proven ability to thrive and innovate independently within highly ambiguous and rapidly evolving operational environments
- Excellent communication skills and focus on solving customer problems
Security Requirements:
- Must be a U.S. Citizen
- Must hold or be eligible for a U.S. Secret security clearance
For more information about U.S. security clearances: click here.
Compensation at Applied Intuition for eligible roles includes base salary, equity, and benefits. Base salary is a single component of the total compensation package, which may also include equity in the form of options and/or restricted stock units, comprehensive health, dental, vision, life and disability insurance coverage, 401k retirement benefits with employer match, learning and wellness stipends, and paid time off. Note that benefits are subject to change and may vary based on jurisdiction of employment.
Applied Intuition pay ranges reflect the minimum and maximum intended target base salary for new hire salaries for the position. The actual base salary offered to a successful candidate will additionally be influenced by a variety of factors including experience, credentials & certifications, educational attainment, skill level requirements, interview performance, and the level and scope of the position.
Please reference the job posting’s subtitle for where this position will be located. For pay transparency purposes, the base salary range for this full-time position in the location listed is: $140,000 - $180,000 USD annually.
Don’t meet every single requirement? If you’re excited about this role but your past experience doesn’t align perfectly with every qualification in the job description, we encourage you to apply anyway. You may be just the right candidate for this or other roles.
Applied Intuition is an equal opportunity employer and federal contractor or subcontractor. Consequently, the parties agree that, as applicable, they will abide by the requirements of 41 CFR 60-1.4(a), 41 CFR 60-300.5(a) and 41 CFR 60-741.5(a) and that these laws are incorporated herein by reference. These regulations prohibit discrimination against qualified individuals based on their status as protected veterans or individuals with disabilities, and prohibit discrimination against all individuals based on their race, color, religion, sex, sexual orientation, gender identity or national origin. These regulations require that covered prime contractors and subcontractors take affirmative action to employ and advance in employment individuals without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, protected veteran status or disability. The parties also agree that, as applicable, they will abide by the requirements of Executive Order 13496 (29 CFR Part 471, Appendix A to Subpart A), relating to the notice of employee rights under federal labor laws.
Ready to apply?
Apply to Applied Intuition
Senior Software Engineer - Physical AI (Defense)
About Applied Intuition
We are an in-office company, and our expectation is that employees primarily work from their Applied Intuition office 5 days a week. However, we also recognize the importance of flexibility and trust our employees to manage their schedules responsibly. This may include occasional remote work, starting the day with morning meetings from home before heading to the office, or leaving earlier when needed to accommodate family commitments.
About the role
Applied Intuition is redefining vehicle intelligence across commercial and defense sectors. As a Senior Engineer, your responsibilities will look similar to those of a startup CTO: you'll work in small teams and own end-to-end execution of high stakes projects. You'll be the technical bridge between Applied Intuition's novel vehicle intelligence platforms and our customers' real-world operational environments.
This role demands both technical depth and operational excellence. You'll primarily work with defense and government customers, integrating our tools, Vehicle OS, and autonomy stacks with DOD platforms in challenging operational environments. The unique advantage: you'll leverage our robust commercial technology and rapidly evolving product suite to deliver capabilities that would take traditional defense contractors years to develop. You'll tackle problems spanning core software engineering, system deployment, hardware integration, and everything in between to ensure mission success.
At Applied Intuition, you will:
- Work directly with defense and government customers to deploy, integrate, and operationalize Applied Intuition's vehicle intelligence products in military and government environments—from defense contractors to forward operating bases
- Tackle a broad range of technical challenges, including software engineering, operating system configuration, system deployment, and hardware integration
- Bridge customer-built systems and Applied’s solutions to deliver tangible value
- Design and implement scalable, consistent approaches for customer engagement and project execution
- Develop architectural solutions that improve consistency and scalability across projects
- Collaborate with internal engineering, product, and customer teams to ensure successful outcomes
- Take ownership of technical outcomes and drive projects to completion, adapting to changing requirements and priorities
We're looking for someone who has:
- 3 + years professional software engineering experience
- Strong engineering background, preferred in fields such as Computer Engineering, Computer Science, Electrical Engineering
- Strong coder with demonstrated proficiency in programming languages such as C++, Python
- Broad technical experience across software engineering, operating systems, and some hardware
- Experience supporting integration and deployment of complex systems
- Exceptional problem-solving skills and a proven ability to thrive and innovate independently within highly ambiguous and rapidly evolving operational environments
- Excellent communication skills and focus on solving customer problems
Nice to have:
- Prior experience working with government customers, defense contractors, or in military environments
- Familiarity with system architecture and designing scalable solutions
- Experience in defense, automotive, robotics, or adjacent industries
Security Requirements:
- Must be a U.S. Citizen
- Must hold or be eligible to obtain and maintain a U.S. security clearance
For more information about U.S. security clearances: click here.
Compensation at Applied Intuition for eligible roles includes base salary, equity, and benefits. Base salary is a single component of the total compensation package, which may also include equity in the form of options and/or restricted stock units, comprehensive health, dental, vision, life and disability insurance coverage, 401k retirement benefits with employer match, learning and wellness stipends, and paid time off. Note that benefits are subject to change and may vary based on jurisdiction of employment.
Applied Intuition pay ranges reflect the minimum and maximum intended target base salary for new hire salaries for the position. The actual base salary offered to a successful candidate will additionally be influenced by a variety of factors including experience, credentials & certifications, educational attainment, skill level requirements, interview performance, and the level and scope of the position.
Please reference the job posting’s subtitle for where this position will be located. For pay transparency purposes, the base salary range for this full-time position in the location listed is: $150,000 - $200,000 USD annually.
Don’t meet every single requirement? If you’re excited about this role but your past experience doesn’t align perfectly with every qualification in the job description, we encourage you to apply anyway. You may be just the right candidate for this or other roles.
Applied Intuition is an equal opportunity employer and federal contractor or subcontractor. Consequently, the parties agree that, as applicable, they will abide by the requirements of 41 CFR 60-1.4(a), 41 CFR 60-300.5(a) and 41 CFR 60-741.5(a) and that these laws are incorporated herein by reference. These regulations prohibit discrimination against qualified individuals based on their status as protected veterans or individuals with disabilities, and prohibit discrimination against all individuals based on their race, color, religion, sex, sexual orientation, gender identity or national origin. These regulations require that covered prime contractors and subcontractors take affirmative action to employ and advance in employment individuals without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, protected veteran status or disability. The parties also agree that, as applicable, they will abide by the requirements of Executive Order 13496 (29 CFR Part 471, Appendix A to Subpart A), relating to the notice of employee rights under federal labor laws.
Ready to apply?
Apply to Applied Intuition
Software Engineer - Drone Stack (C++)
About Applied Intuition
We are an in-office company, and our expectation is that employees primarily work from their Applied Intuition office 5 days a week. However, we also recognize the importance of flexibility and trust our employees to manage their schedules responsibly. This may include occasional remote work, starting the day with morning meetings from home before heading to the office, or leaving earlier when needed to accommodate family commitments.
About the role
As a Robotic Software Engineer, you will design and integrate complex autonomy and vehicle intelligence systems spanning hardware and software domains. You will integrate hardware and software onto vehicle platforms and deploy autonomy algorithms in both SIL, HIL and live test environments. Computer networking, code integration, and a passion for robotics integration is a must. You will collaborate closely with cross-functional teams to deliver robust, scalable solutions for defense and commercial customers, providing seamless hardware-software integration, troubleshooting, and customer-facing demonstrations.
At Applied Intuition you will:
- Adapt and develop modular and agile autonomy capabilities across diverse defense problems
- Integrate and deploy autonomy solutions onto embedded Linux and other hardware platforms, including interfacing with sensors and collecting data
- Troubleshoot complex integration and software issues to ensure high reliability and performance
- Integrate autonomy software into hardware in collaboration with autonomy engineers that supports full integration with aircraft autopilots, datalinks, sensors, PNT/GPS/INS, ground control stations, etc.
- Support live flight test of autonomy software on group 1-5 unmanned aerial vehicles (UAVs)
- Collaborate with 3rd party UAS vehicle vendors on the integration of Applied autonomy software onto OEM UAS hardware
- Conduct system-level setup, testing, and validation, including software-in-the-loop and hardware-in-the-loop evaluations
- Collaborate with autonomy engineers to implement service-oriented-architecture software and inter-process messaging systems for autonomous UASsCollaborate with DoD warfighter domain experts and 3rd party UAS vehicle vendors to develop and integrate autonomy software onto OEM hardware
Who we’re looking for:
- BS or MS in Robotics, Computer Science or related engineering field
- 3+ years of hands-on experience working with robotic systems (hardware, software, and integration)
- Experience with software programming languages: C++ preferred
- Experience integrating autonomy/robotics products with Pixhawk autopilots (ArduPilot and/or PX4)
- Experience integrating with communication busses & protocols:UART/RS232/RS422/RS485, SPI/QSPI, I2C, Ethernet
- Experience developing in Docker, containerized deployment environments, and using Linux-based operating systems (e.g., RHEL, Ubuntu)
- Experience using git, Visual Studio Code, GitLab
- Familiarity with real-time, edge computing, and safety-critical systems operating in software-in-the-loop (SIL), hardware-in-the-loop (HIL), test & operational environments
- Excellent communication skills and customer-oriented project delivery mindset
- Willingness to travel frequently for on-site integration and demonstrations (estimated 10–20%)
- Must be a U.S. Citizen
- Must be eligible to obtain and maintain a U.S. security clearance
Nice to have:
- Experience in modern C++ (2011, 2017, or 2020 standards), Bash, and CMake
- FAA Part 107 Remote Pilot Certificate
- Experience with Agile development practices and CI/CD pipelines
- Prior work with COTS hardware integration such as Nvidia Jetson and Raspberry Pi
- Active U.S. SECRET clearance preferred
Compensation at Applied Intuition for eligible roles includes base salary, equity, and benefits. Base salary is a single component of the total compensation package, which may also include equity in the form of options and/or restricted stock units, comprehensive health, dental, vision, life and disability insurance coverage, 401k retirement benefits with employer match, learning and wellness stipends, and paid time off. Note that benefits are subject to change and may vary based on jurisdiction of employment.
Applied Intuition pay ranges reflect the minimum and maximum intended target base salary for new hire salaries for the position. The actual base salary offered to a successful candidate will additionally be influenced by a variety of factors including experience, credentials & certifications, educational attainment, skill level requirements, interview performance, and the level and scope of the position.
Please reference the job posting subtitle for where this position will be located. For pay transparency purposes, the base salary range for this full-time position in the location listed is: $125,000 to $165,000 USD annually.
Don’t meet every single requirement? If you’re excited about this role but your past experience doesn’t align perfectly with every qualification in the job description, we encourage you to apply anyway. You may be just the right candidate for this or other roles.
Applied Intuition is an equal opportunity employer and federal contractor or subcontractor. Consequently, the parties agree that, as applicable, they will abide by the requirements of 41 CFR 60-1.4(a), 41 CFR 60-300.5(a) and 41 CFR 60-741.5(a) and that these laws are incorporated herein by reference. These regulations prohibit discrimination against qualified individuals based on their status as protected veterans or individuals with disabilities, and prohibit discrimination against all individuals based on their race, color, religion, sex, sexual orientation, gender identity or national origin. These regulations require that covered prime contractors and subcontractors take affirmative action to employ and advance in employment individuals without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, protected veteran status or disability. The parties also agree that, as applicable, they will abide by the requirements of Executive Order 13496 (29 CFR Part 471, Appendix A to Subpart A), relating to the notice of employee rights under federal labor laws.
Ready to apply?
Apply to Applied Intuition
Robotic Software Engineer (Drone Stack)
About Applied Intuition
We are an in-office company, and our expectation is that employees primarily work from their Applied Intuition office 5 days a week. However, we also recognize the importance of flexibility and trust our employees to manage their schedules responsibly. This may include occasional remote work, starting the day with morning meetings from home before heading to the office, or leaving earlier when needed to accommodate family commitments.
About the role
As a Robotic Software Engineer, you will design and integrate complex autonomy and vehicle intelligence systems spanning hardware and software domains. You will integrate hardware and software onto vehicle platforms and deploy autonomy algorithms in both SIL, HIL and live test environments. Computer networking, code integration, and a passion for robotics integration is a must. You will collaborate closely with cross-functional teams to deliver robust, scalable solutions for defense and commercial customers, providing seamless hardware-software integration, troubleshooting, and customer-facing demonstrations.
At Applied Intuition you will:
- Adapt and develop modular and agile autonomy capabilities across diverse defense problems
- Integrate and deploy autonomy solutions onto embedded Linux and other hardware platforms, including interfacing with sensors and collecting data
- Troubleshoot complex integration and software issues to ensure high reliability and performance
- Integrate autonomy software into hardware in collaboration with autonomy engineers that supports full integration with aircraft autopilots, datalinks, sensors, PNT/GPS/INS, ground control stations, etc.
- Support live flight test of autonomy software on group 1-5 unmanned aerial vehicles (UAVs)
- Collaborate with 3rd party UAS vehicle vendors on the integration of Applied autonomy software onto OEM UAS hardware
- Conduct system-level setup, testing, and validation, including software-in-the-loop and hardware-in-the-loop evaluations
- Collaborate with autonomy engineers to implement service-oriented-architecture software and inter-process messaging systems for autonomous UASsCollaborate with DoD warfighter domain experts and 3rd party UAS vehicle vendors to develop and integrate autonomy software onto OEM hardware
Who we’re looking for:
- BS or MS in Robotics, Computer Science or related engineering field
- 3+ years of hands-on experience working with robotic systems (hardware, software, and integration)
- Experience with software programming languages: C++ preferred
- Experience integrating autonomy/robotics products with Pixhawk autopilots (ArduPilot and/or PX4)
- Experience integrating with communication busses & protocols:UART/RS232/RS422/RS485, SPI/QSPI, I2C, Ethernet
- Experience developing in Docker, containerized deployment environments, and using Linux-based operating systems (e.g., RHEL, Ubuntu)
- Experience using git, Visual Studio Code, GitLab
- Familiarity with real-time, edge computing, and safety-critical systems operating in software-in-the-loop (SIL), hardware-in-the-loop (HIL), test & operational environments
- Excellent communication skills and customer-oriented project delivery mindset
- Willingness to travel frequently for on-site integration and demonstrations (estimated 10–20%)
- Must be a U.S. Citizen
- Must be eligible to obtain and maintain a U.S. security clearance
Nice to have:
- Experience in modern C++ (2011, 2017, or 2020 standards), Bash, and CMake
- FAA Part 107 Remote Pilot Certificate
- Experience with Agile development practices and CI/CD pipelines
- Prior work with COTS hardware integration such as Nvidia Jetson and Raspberry Pi
- Active U.S. SECRET clearance preferred
Compensation at Applied Intuition for eligible roles includes base salary, equity, and benefits. Base salary is a single component of the total compensation package, which may also include equity in the form of options and/or restricted stock units, comprehensive health, dental, vision, life and disability insurance coverage, 401k retirement benefits with employer match, learning and wellness stipends, and paid time off. Note that benefits are subject to change and may vary based on jurisdiction of employment.
Applied Intuition pay ranges reflect the minimum and maximum intended target base salary for new hire salaries for the position. The actual base salary offered to a successful candidate will additionally be influenced by a variety of factors including experience, credentials & certifications, educational attainment, skill level requirements, interview performance, and the level and scope of the position.
Please reference the job posting subtitle for where this position will be located. For pay transparency purposes, the base salary range for this full-time position in the location listed is: $125,000 to $165,000 USD annually.
Don’t meet every single requirement? If you’re excited about this role but your past experience doesn’t align perfectly with every qualification in the job description, we encourage you to apply anyway. You may be just the right candidate for this or other roles.
Applied Intuition is an equal opportunity employer and federal contractor or subcontractor. Consequently, the parties agree that, as applicable, they will abide by the requirements of 41 CFR 60-1.4(a), 41 CFR 60-300.5(a) and 41 CFR 60-741.5(a) and that these laws are incorporated herein by reference. These regulations prohibit discrimination against qualified individuals based on their status as protected veterans or individuals with disabilities, and prohibit discrimination against all individuals based on their race, color, religion, sex, sexual orientation, gender identity or national origin. These regulations require that covered prime contractors and subcontractors take affirmative action to employ and advance in employment individuals without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, protected veteran status or disability. The parties also agree that, as applicable, they will abide by the requirements of Executive Order 13496 (29 CFR Part 471, Appendix A to Subpart A), relating to the notice of employee rights under federal labor laws.
Ready to apply?
Apply to Applied Intuition
Celonis is the global leader in Process Intelligence and the pioneer of Process Mining technology. As one of the world’s fastest-growing enterprise SaaS companies, we are changemakers pushing the boundaries of what’s possible. We invest heavily in advanced AI capabilities—specifically our Process Intelligence Graph—to turn data insights into immediate business action. We believe there is a massive opportunity to unlock global productivity and sustainability by placing intelligence at the core of every business process. Join our mission to make processes work for people, companies, and the planet.
The Team:
Celonis Support Services team operates a 3-Level Support model, which includes a dedicated highly-trained team of Celonis experts located in our Celonis Support Center. Our support engineers are familiar with the everyday challenges organizations face when deploying Celonis software and can quickly diagnose and support the questions regarding product-related issues our customers face, and provide technical support for Celonis On-Premise and Cloud-based Execution Management System products. You will report directly to the Team Lead Customer Support and ideally you will be based in Washington, DC.
The Role:
As part of the 2nd Level Support Team you will take over the technical support (remote) of our global customers and partners for all questions related to our software. You will form the interface between our customers, partners and our customer success & delivery, development and product management organization. We are looking for someone eager to become an expert in Celonis Process Intelligence Software and to grow our Customer Support organization in our Raleigh office.
The work you’ll do:
- Provide 2nd Level Support for Customer using Celonis On-Premise and Intelligent Business Cloud products
- Named technical contact for Premium Support Customers
- Accept, qualify, drive, and resolve complex Tickets, which have been forwarded or escalated to 2nd Level, according to our ITSM processes
- Qualify problems or defects for handover and collaboration with 3rd Level
- KPI adherence based on external Service Level Agreements and Organizational Level Agreements
- Participate and drive regular Root Cause Analysis (RCA) cycles to improve our Support Knowledge base
- Prepare and deliver Webcasts to customers and support staff on selected technical topics
- Collaborate with customers based on given and preferred communication channels
- Contribute to Continual Service Improvement (CSI) cycles and initiatives of Celonis and Celonis Support Organization.
- Coverage of on-call rotations as part of the global team.
The qualifications you need:
- You hold a Bachelor of Computer Science or related degree
- Role requires and active Government Clearance (Public Trust, Secret or Top Secret) with 18 months - 2 years of remaining eligibility
- Have a minimum 6 years of proven 2nd Support Level experience in handling international customer inquiries in consideration of Service Level Agreements.
- Demonstrated use of AI in support administration, troubleshooting, documentation etc.
- Proficient in at least one programming language e.g. Java, or in a scripting language e.g. Python
- Have experience with database systems (SAP HANA, Oracle, MS SQL Server)
- Goal-oriented, independent, and structured approach to the analysis and solution of complex problems in virtual and cloud-based environments
- Have senior customer communication and handling skills
- Strong customer service focus
- Passionate about topics like Execution Management, Process Mining, Big Data, Data Lake
Visa sponsorship is not offered for this role.
The base salary range below is for the role in the specified location, based on a Full Time Schedule.
Total compensation package will include base salary + bonus/commission + equity + benefits (health, dental, life, 401k, and paid time off). Please note that the base salary range is a guideline, and that the actual total compensation offer will be determined based on various factors, including, but not limited to, applicant's qualifications, skills, experiences, and location.
What Celonis can offer you:
- Pioneer Innovation: Work with the global leader in Process Mining and the Process Intelligence Graph to shape the future of AI-driven business operations.
- Ownership from Day 1: Every full-time "Celonaut" is an owner, receiving Restricted Stock Units (RSUs) and merit-based refresh grants.
- Unrivaled Family Support: Benefit from our inclusive parental leave policy—24 weeks of fully paid leave for primary carers and 12 weeks for supporting carers, available from your first day of employment.
- Work-Life Integration: Enjoy Unlimited PTO (in applicable regions) and generous PTO globally, as well as a flexible hybrid work model that balances remote focus with vibrant office collaboration.
- Continuous Growth: Elevate your skills through our 70-20-10 learning framework, mentorship programs, and access to a dedicated learning platform.
- Holistic Well-being: Prioritize your health with subsidized Wellhub memberships, mental health counseling, and dedicated "Wellness Weeks" that prioritize work/life balance.
- Drive Sustainability: Participate in annual Impact Days, where you receive paid time off to volunteer for community and environmental causes with your local office, or virtually.
- Global Inclusion & Belonging: Find community through our Inclusion Think Tank and participate in our annual Inclusion Days, ensuring every voice is heard and valued.
- Value-Driven Impact: Join a mission-led organization where our core values—Live for Customer Value, The Best Team Wins, We Own It, and Earth Is Our Future—drive every decision.
About Us:
Celonis makes processes work — for people, companies, and the planet. Powered by process mining and AI, the Celonis Process Intelligence Platform integrates process data and business context to create a living digital twin of business operations. We enable thousands of companies worldwide to understand how their business actually runs and, together with their partners, build intelligent solutions that transform and continuously improve the way they operate — unlocking billions in value. Celonis is headquartered in Munich, Germany, and New York City, USA, with more than 20 offices worldwide.
Get familiar with the Celonis Process Intelligence Platform by watching this video.
Celonis Inclusion Statement:
At Celonis, we believe our people make us who we are and that “The Best Team Wins”. We know that the best teams are made up of people who bring different perspectives to the table. And when everyone feels included, able to speak up and knows their voice is heard - that's when creativity and innovation happen.
Your Privacy:
Any information you submit to Celonis as part of your application will be processed in accordance with Celonis’ Accessibility and Candidate Notices
By submitting this application, you confirm that you agree to the storing and processing of your personal data by Celonis as described in our Privacy Notice for the Application and Hiring Process.
Please be aware of common job offer scams, impersonators and frauds. Learn more here.
Ready to apply?
Apply to Celonis
Senior ETL Developer
9th Way Insignia is a service-disabled, veteran-owned small business bringing transformative technology to our government customers so they can achieve their missions. Our specialties include cybersecurity, cloud modernization, software development, data analytics, enterprise architecture, enterprise IT, analytics, process automation, and artificial intelligence. Learn more about 9th Way Insignia at https://9thwayinsignia.com/.
Application password: Niner
Team (Project) Introduction
The Office of Performance Analysis and Integrity manages and enhances the Veterans Benefits Administration (VBA) Enterprise Data Warehouse (EDW) which resides on one Oracle M8 Supercluster database and thirteen application servers. Our team provides the technical services required to sustain EDW applications to include Project Management, Data Warehouse Management, Advanced Analytics, Tableau Server Administration/Tableau Desktop Administration, Technical Collaboration Support, Lessons Learned, Executive Orders and Special Projects, Architectural Enhancement, and Cloud Migration. We also provide management, enhancement, integration, implementation, maintenance, modernization, and infrastructure support for EDW applications as well as enhancement and maintenance of business intelligence capabilities and predictive analytics.
9th Way Insignia is looking for a Senior ETL Developer to join this team.
Professional Level Information
An Engineer 3 typically plans and directs research or development work on complex projects, along with engaging various parties in design and development. Costs and recommendations of new components may also involve part of the job scope. Performs multiple engineering-related tasks in various assignments within the project and firm. An Engineer 3 oversees the design, development, implementation, and analysis of technical products and systems. An Engineer 3 has broad knowledge of engineering procedures and assists in the resolution of complex problems. An Engineer 3 has strong technical skills and background, a knack for learning new technologies, and a blend of good problem-solving and innovation needed to resolve a wide variety of technical production challenges.
Responsibilities:
- Data warehousing, data modeling, data integration, data Migration, ETL process and Business Intelligence
- Data Modeling design, analysis and implementation - conceptual, logical, and physical data modeling, data conversion, data integration and data mining specialization in the area of Data Warehouse and Business Intelligence
- Installing, configuring, developing, supporting and maintaining of the BI APPS
- Developing ETL’s using Informatica to facilitate Extraction Transformation and data load from OLTP systems to OLAP systems
- Designing schema using KPIs, Fact, Dimensions, Physical, Logical, Alias and Extension tables
- Building business model and established relationships and foreign keys (physical & logical) between tables
- Creating LDAP authentication to enable single-sign on for users in development environment leveraging analytics repository
- Using Informatica Mapping Designer to create/update mapping using different transformations required to move data into data warehouse
- Providing recommendations and identifying critical issues and processing faults as it pertains to data modeling, ETLs and Informatica
- Other responsibilities as assigned
Requirements:
- Master's degree in computer science or other technical disciplines (an additional 10 years of experience can substitute for a degree).
- 15+ experience in ETL tools, especially Informatica and data warehousing applications
- 10+ years’ experience developing and tuning complex SQL queries in Oracle relational database
- Must be authorized to work for any employer in the U.S
- Must be able to obtain and maintain the required security clearance
Location
On site in Washington DC.
9th Way Insignia’s range for this job level is a general guideline only and not a guarantee of compensation or salary. Additional factors considered in extending an offer include (but are not limited to) responsibilities of the job, education, experience, knowledge, skills, and abilities, as well as internal equity, alignment with market data, applicable bargaining agreement (if any), or other law.
Clearance/Background Investigation
Applicants selected will be subject to a security investigation and may need to meet eligibility requirements for access to classified information.
Benefits
Eligible employees will have access to our comprehensive benefits package which includes Medical, Dental, Vision, Voluntary Life Insurance, 401(k), Basic Life A&D, STD, LTD, PTO, Telehealth, paid holidays, FSA, HSA. Additional resources include our Employee Assistance Program (EAP) and Traveling Assistance.
Legal
We’re an equal employment opportunity employer that empowers our people to fearlessly drive change – no matter their race, color, religion, sex (including pregnancy, childbirth, lactation, or related medical conditions), national origin, age, marital status, sexual orientation, gender identity, disability, veteran status, military or uniformed service member status, genetic information, or any other status protected by applicable federal, state, or local law.
Ready to apply?
Apply to 9th Way Insignia
Manager of Data Science
Providence is proud to be an Equal Opportunity Employer. We are committed to the principle that every workforce member has the right to work in surroundings that are free from all forms of unlawful discrimination and harassment on the basis of race, color, gender, disability, veteran, military status, religion, age, creed, national origin, sexual identity or expression, sexual orientation, marital status, genetic information, or any other basis prohibited by local, state, or federal law. We believe diversity makes us stronger, so we are dedicated to shaping an inclusive workforce, learning from each other, and creating equal opportunities for advancement. For more information about our Diversity, Equity and Inclusion policy, click here.
This is a remote role. We would prefer that the successful candidate located in the Seattle area within the PST/MST time zones.
Providence is one of the largest not-for-profit health systems in the United States.
At Providence, we use our voice to advocate for vulnerable populations and health care reforms. We pursue innovative ways to transform health care by keeping people healthy, and making our services more convenient, accessible and affordable for all. In an increasingly uncertain world, we are committed to high-quality, compassionate health care for everyone—regardless of coverage or ability to pay. We help people and communities benefit from the best health care model for the future, today.
The Digital Innovation Group (DIG) at Providence is a small but mighty product development and incubation team. We build next-gen tools that give patients convenient and easy access to health care anywhere, anytime.
DIG is both a healthcare startup and a technology/product incubator. Our team gathers market data on effective solutions in the health care space and then builds out a product line with the latest and greatest technology. When market maturity hits, DIG enables the product to spin out as its own company. It is a unique mix of venture capitalists, digital strategists, marketing acumen, product development and engineering all in one group nestled inside one of the largest health systems. We set the pace for other health care organizations around the country on how to conceive, engineer and launch effective health care solutions.
Recently funded DIG startups include DexCare and Praia Health.
Success in this role means you can join future funded startups on the ground floor.
- Bachelor's Degree Data Science, Computer Science, Statistics, Economics, Mathematics Or equivalent educ/experience
- 6 years of experience in data analysis, advanced statistical analysis, predictive analytics, with hands on experience in data mining, machine learning and predictive modeling.
- 4 years Leadership experience.
- Master's Degree Data Science, Computer Science, Statistics, Economics, Mathematics Or equivalent educ/experience
- Coursework/Training Data science or project management
- 1 year Experience in the Healthcare field.
- 1 year Experience in project management.
- Certifications in data science, project management or related fields (e.g., Certified Analytics Professional (CAP), Certified Data Management Professional (CDMP), or specific vendor certifications like Microsoft Certified: Azure Data Scientist Associate.)
Ready to apply?
Apply to Providence Digital Innovation Group