Summary

Join Aperia Solutions, a leader in SaaS solutions for the Payments and Compliance industries. Aperia is a Texas-based fintech and managed consultancy firm that creates custom SaaS applications and other software-based solutions for the payments, banking, and processing industry. Founded in 1999, Aperia offers business intelligence, risk management, compliance, and customer intelligence platforms. With offices in Dallas, Washington DC, and Vietnam, Aperia is a fast-paced, global organization that strives to improve efficiency in compliance, risk, and customer service operations. Aperia’s clients include banks, processors, payment facilitators, merchant service providers, independent sales organizations, and government entities. A career at Aperia promises a great challenge, culture, and opportunities to forge your own path. 

Job Description
We’re seeking a (Senior/Middle) Product Owner who will be responsible for overseeing the development and execution of products in our Payments portfolio by working to translate product strategy into executable work for software development teams. You will be a pivotal member of our Agile software delivery teams, responsible for defining and prioritizing the product roadmap for our SaaS solutions within the Payments and Compliance industries. Operating within the SAFe Agile framework, you will collaborate closely with cross-functional teams to ensure the successful delivery of high-quality software solutions that meet market demands and customer needs. We're seeking the one who can serve as a hands-on contributor to the future of Aperia.   

Core Responsibilities

Your week-to-week work will break out across the following activities: 

• Working closely with product and design colleagues to synthesize outcomes from UX research, design sprints, user testing, and development prototypes, to create user stories, design documents, and actionable development tasks.
• Collaborate with development teams, including Scrum Masters, developers, and testers, providing clear and concise guidance on priorities and requirements.
• Take ownership of the backlog and collaborate with stakeholders to elaborate business requirements.
• Liaising with software and quality engineers to refine and prioritize the product backlog, ensuring user stories are well-defined, estimated, and ready for development.
• Engage with VN and US stakeholders to understand unmet needs, validate pain points, and incorporate insights into the product development lifecycle that validate the product hypotheses.
• Lead the release planning, sprint ceremonies, and review sessions to ensure alignment with business objectives and customer expectations.
• Contribute to retrospectives and support the team in delivering product increments every 2 weeks, while continuously improving Agile practices.
• Effectively manage multiple teams while balancing priorities. 

Technical Skills

• 3+ years’ experience as a product owner/product manager
• Experience inventorying jobs to be done, breaking down extensive features into incremental, executable pieces, and writing user stories.  
• The ability to illustrate concepts to convey new ideas or work out complex UX workflows.  
• Strong English proficiency in all skills, particularly in technical writing and ability to communicate requirements clearly.
• Strong communication skills with scrum teams and stakeholders.
• Experience with Microsoft 365 and Azure DevOps/Jira or similar.
• Proficient in the Scrum/Kanban framework. 

Things that separate you from the rest: 

• Experience in building products on Cloud platforms, Cloud migration, specifically Azure Cloud.
• Data-driven mindset and critical thinking.  
• Can-do attitude and willingness to learn and adapt to change.
• Experience in Fintech, Banking business procedures, SaaS products.
• Have an understanding of cloud-based databases (e.g., MongoDB, CosmosDB). 

Education: Bachelor's Degree or higher

Job Type

• Full-Time

Schedule

• Monday to Friday

Work Location (Hybrid)

• The Six8 Building: 24 Phan Dinh Giot, Tan Binh District, HCMC.

Benefits

• Health insurance  
• Dental insurance 
• Paid time off 
• Parental leave 
• Childcare assistance 
• Education reimbursement 

This job description is not intended to be all-inclusive. An employee may also perform other reasonable related business duties as assigned by their immediate supervisor or management. Principals only.

Recruiters please don't contact this job poster. DO NOT contact us with unsolicited services or offers.

THE ROLE

Insert Role Title

We are seeking a Sourcing Manager for denim bottom category to join our growing team. This role will be instrumental in building a resilient, high-performing denim supply chain that enables rapid growth, strong margins, and best-in-class product quality.

Responsibilities

Supply Chain, Denim Sourcing Strategy & Partner Management

Develop and execute the end-to-end supply chain and sourcing strategy with a strong focus on denim apparel categories, across woven, knit, and stretch fabrications. Implement a multi-sourcing approach to ensure supply resilience, scalability, and cost efficiency.

Identify, onboard, and develop denim-focused manufacturing partners aligned with Quince’s direct-to-consumer (D2C) model. Coach partners to operate within a rapid replenishment, Manufacturer-to-Consumer (M2C) environment, emphasizing speed, flexibility, and quality.

Educate sourcing partners on the Quince Operating System (OS), including:

• Operational Excellence: Driving short lead times, agile production, and consumer-first execution

• Financial Model: Delivering margin-accretive performance and strong Return on Invested Capital (ROIC)

• Technical Integration: Effective utilization of the Vendor Portal and digital workflows

Operational Excellence & Business Growth

Drive continuous improvement across key performance metrics, with particular focus on denim production quality and speed:

• Quality: Maintain defect rate below 0.5%

• Speed & Accuracy: Achieve replenishment lead times under 14 days

• Availability: Ensure in-stock rate above 99%

• Financial Impact: Deliver margin-accretive sourcing outcomes

Partner closely with Merchandising and Product Development (PD) teams to lead denim catalog expansion, launching new washes, fits, styles, and fabric innovations through the New Product Creation (NPC) process.

Conduct structured Quarterly Business Reviews (QBRs) with sourcing partners, focusing on strategic alignment, denim category performance, operational excellence, continuous improvement opportunities, and future growth plans.

Qualifications

• 15+ years of experience at the Director level or above in Strategic Sourcing, Procurement, or Supplier Management within the apparel industry, preferably supporting major US-based retailers or DTC brands, with strong exposure to denim categories.

• Established global factory network across key apparel categories (with strong emphasis on denim, woven, knit, and sweater knit fabrications), spanning APAC, ISC, and EMEA regions.

• Strong product-driven mindset, leveraging factory and vendor expertise to support product design, cost engineering, and commercialization. Deep knowledge of denim materials, washes, and localized fabric sourcing within key regions is highly preferred.

• General Manager (GM) mindset with hands-on supply chain and manufacturing experience, including lean manufacturing, just-in-time (JIT) production, and operational excellence.

• Deep understanding of cost structures within denim/apparel categories, with proven ability to drive cost savings through clean-sheet costing, strategic negotiations, and supplier optimization.

• Highly organized, analytical, and execution-focused, with strong problem-solving skills and a continuous improvement mindset.

• Curious, adaptable, and proactive in navigating ambiguity and change; open to new perspectives and ways of working.

• Strong business acumen with an interest in leveraging technology and AI-enabled tools to enhance sourcing efficiency and decision-making.

• Excellent written and verbal communication, presentation, and stakeholder engagement skills.

• Bachelor’s degree required; advanced degree preferred.

The Opportunity:

As a Specialized Account Manager your key objective is to grow the coverage and quality of Agoda’s supply network by remotely managing a portfolio of hotel partners in Vietnam. You will be responsible for maximizing partner engagement, driving portfolio performance, and improving supply metrics through digital-first account management at scale.

In this role, you’ll get to:

• Identify, pitch and build new supplier relationships for Agoda focusing on the B2B and wholesale market
• Introduce and explain the strategic benefits of the new B2B solution product
• Grow bookings, revenues and gross profit of assigned hotel partners
• Using data to develop business solutions and maximize Agoda’s accommodation availability, content competitiveness and business growth for the hotel partners
• Evaluate existing partnerships and determine if any actions needed to optimize the performance. Identify, prioritize, negotiate, contract and onboard non-participatory hotels, ensuring favorable terms and conditions.
• Formulate project ideas, determine where opportunity exists and implement new approaches.
• Work in a data-driven environment
• Research and troubleshoot rate and availability issues to help hotels maximize their booking performance; e.g., problems with connectivity, rate mapping, extranet management, etc.
• Prepare pitch presentations and materials
• Manage regular weekly/monthly supplier and internal reports

What you’ll need to succeed:

• Bachelor’s degree or equivalent in a relevant field.
• Minimum 5 years’ experience in account management, business development, or supply/e-commerce role.
• Strong interpersonal skills and ability to influence external/internal stakeholders.
• Think out-of-the-box to develop and implement solutions for unique challenges when negotiating with hotel partners
• Ability to drive insights out of data and articulate the findings
• Proficiency in Microsoft Word, Excel, Outlook, and PowerPoint
• A team player with a professional “get it done” attitude and work ethic.
• Strong prioritization and planning skills; must be comfortable with making trade-offs.
• Curiosity to learn and willingness to try new approaches. Comfortable in a two-way feedback culture.
• Adapts well to and is energized by change

It’s Great if you Have: 

• B2B and wholesale markets experience preferred
• Experience in hotel or travel industry, especially OTA channels preferred, but not necessary

Your Impact

Imagine the year 2030. Advanced technology has automated routine tasks to put Police Officers back in the community, dramatically improving the quality and safety of our lives. Artificial Intelligence connects the dots and surfaces insights to help prevent crime and keep officers and citizens informed and protected.

Today, public safety officers spend up to 40% of their time on the job filling out paperwork. Not only is this tedious for officers, but the never-ending pile of paperwork reduces the amount of time they can spend out in the field, protecting their communities. That's why we're building Axon Records — a cloud-native web platform that cuts down on paperwork so that officers can spend more time prioritizing the safety of their communities.

As a Sr. Fullstack Engineer on the IRS Vietnam team, you will own features across the entire stack — from React-based UI to GraphQL APIs and Go microservices — and contribute directly to expanding Axon Records to international law enforcement agencies in the US, Australia, and the UK. You will help shape how the platform handles complex, country-specific reporting requirements at scale.

This is a high-impact role with opportunities for technical leadership and cross-team influence.

Work Location: This role is based out of our Ho Chi Minh Office and follows a hybrid schedule. We rely on in-person collaboration and ask that team members work onsite Tuesdays through Fridays, with the flexibility to work remotely on Mondays, unless there is an approved workplace accommodation. We believe that connection fuels innovation, and our in-office culture is designed to foster meaningful teamwork, mentorship, and shared success.
Report to: Software engineering manager
Responsibilities:

The Ideal Candidate

• You are a strong fullstack engineer comfortable owning features from the UI layer through to backend services and infrastructure
• You have a product mindset — you care about the end-user experience, not just the code
• You are self-directed and able to lead feature delivery across teams with minimal guidance
• You are a great communicator. You write design documents, participate in architecture discussions, and document best practices to raise the bar for the team
• You thrive in a distributed, remote-first environment and collaborate effectively across time zones

Sound exciting? We think so too. Apply now to join a team that's turning this vision into a reality.

What You'll Work On

• International NIBRS (US/CA/AU/UK) — Build and generalize OOTB spec generation pipelines to support crime reporting standards for US, CA, AU and UK agencies
• Form Builder — Extend the form validation engine to support country/state-specific rules, enabling international agency onboarding
• Localization & i18n — Localize Activity Logs, Notifications, and Workflows for international deployments
• Schema Store (Schemastorus) — Contribute to the schema registry that powers form validation and spec management across the platform
• API Gateway (Hermes) — Build and maintain the GraphQL API layer connecting React frontends to Go microservices via gRPC

Basic Qualifications

• 5+ years of experience building and shipping production web applications across the full stack
• Strong proficiency in React and TypeScript on the frontend
• Strong proficiency in at least one backend language: Node.js or Go
• Experience with GraphQL (Apollo Client and/or Apollo Server)
• Experience with gRPC and microservices architecture
• Experience scaling systems with Kubernetes and Docker
• Experience mentoring junior engineers and facilitating cross-team collaboration
• Experience with observability tools such as DataDog, Splunk, or Sentry

Preferred Qualifications

• Experience with internationalization (i18n) or building multi-locale, multi-tenant SaaS platforms
• Experience with Protocol Buffers and service-to-service communication patterns
• Experience designing for high availability, reliability, security, and performance
• Familiarity with TypeORM, MySQL, or similar ORM/database tooling
• Experience with CI/CD pipelines and infrastructure-as-code (Terraform, Helm)
• Influences peers, advises senior leaders, coaches and mentors junior team members

THE ROLE:

Senior Manager, Sourcing - Soft Home (CN/SEA)

We are seeking an experienced Sourcing Manager specializing in Bedding to lead our sourcing efforts across China and Southeast Asia (SEA). In this role, you'll play a key part in building and managing supplier relationships to ensure our bedding products (such as premium down and premium down alt comforters, pillows, mattress pads and covers, etc.) meet Quince's high standards for quality, sustainability, and cost-efficiency. If you're passionate about ethical sourcing, vendor development, and optimizing supply chains in a fast-paced DTC environment, this is your opportunity to contribute to a brand that's redefining affordable luxury.

Key Responsibilities

• Develop and execute sourcing strategies for Bedding products, focusing on CN markets to identify, evaluate, and onboard new vendors while maintaining relationships with existing partners.
• Negotiate contracts, pricing, and terms with suppliers to achieve cost savings without compromising on quality, sustainability, or ethical standards.
• Collaborate with design, product development, and operations teams to manage product programs, from fabric/yarn selection to final production, ensuring timelines and specifications are met.
• Conduct market research on trends in Utility Bedding, materials (e.g., organic cotton, goose, feather, specialties), and sustainable practices to inform sourcing decisions.
• Oversee quality control processes, including factory audits, compliance checks for environmental and labor standards, and risk management in the supply chain.
• Monitor production output, resolve issues related to procurement, and optimize inventory to minimize waste and support our direct-shipping model.
• Travel to supplier sites in CN as needed to build strong partnerships and ensure alignment with Quince's values of transparency and responsibility.
• Analyze supplier performance metrics and provide reports to senior leadership on cost efficiencies, sustainability impacts, and opportunities for improvement.

Qualifications and Requirements

• 7-15 years of experience in sourcing or procurement, with a strong focus on Utility Bedding products (e.g.premium down and premium down alt comforters, pillows, mattress pads and covers, etc) in the home goods industry.
• Proven track record in vendor development, negotiation, and managing international supply chains, particularly in CN regions.
• Deep knowledge of textile materials, manufacturing processes, and sustainability practices
• Bachelor's degree in Supply Chain Management, Textile Engineering, Business, or a related field; advanced certifications (e.g., in sustainable sourcing) are a plus.
• Excellent communication and interpersonal skills for cross-functional collaboration and building global relationships.
• Strong analytical abilities, with proficiency in tools like Excel, ERP systems, or supply chain software.
• Ability to travel internationally (up to 30%) and adapt to a dynamic, growth-oriented environment.
• Passion for Quince's mission: making high-quality, sustainable products accessible and affordable.

Preferred Skills

• Experience with DTC brands or fast-fashion alternatives emphasizing ethical production.
• Familiarity with global compliance standards (e.g., GOTS, OEKO-TEX) and risk mitigation in volatile markets.

Your Impact

You’ll be part of an engineering team, participate in multiple activities to develop features of Axon’s camera products from inception, through design, development, and release. You live and breathe device software that require high stability and fast, consistent performance. You love working with the latest open source technologies, and can leverage your system design skills to make the right technical decisions on a system that needs to be bullet-proof.

Not only can you drive decisions among competing engineering trade-offs, your empathy with customers allows you to intuit innovative solutions for our customer problems. You will be working closely with product managers and designers to ensure we are building the right solution for our customers. You also enjoy mentoring other engineers, and love to be a hands-on teacher helping to up level the engineers around you as of a senior engineer.

Join us to work with a passionate, mission-driven group of folks who want to positively impact the lives of first responders and those that they serve.

What You’ll Do

Work Location: This role is based out of our Ho Chi Minh Office and follows a hybrid schedule. We rely on in-person collaboration and ask that team members work onsite Tuesdays through Fridays, with the flexibility to work remotely on Mondays, unless there is an approved workplace accommodation. We believe that connection fuels innovation, and our in-office culture is designed to foster meaningful teamwork, mentorship, and shared success.
Report to: Software Engineering Manager
Responsibilities:

• Design, develop, and deploy new features for Axon’s camera systems in in a secure, privacy preserving way.
• Coordinate across teams on a breadth of platforms including desktop, mobile applications, and backend services.
• Set a high technical bar for the team through code and architecture design reviews.
• Participate in technical issues troubleshooting and solving of the team.
• Resolve ambiguity in product requirements potentially resolve conflicting requirements.
• Mentor and coach junior engineers.

What you bring

Requirements

• Bachelor’s Degree in Computer Science, Engineering, Electronics, or an equivalent technical field.
• 2 years experience of professional embedded software development. Understanding of computer science fundamentals in data structures, algorithms, run-time analysis, object-oriented design and code quality verification.
• Solid programming skills, and programming language experience with C/C++, Golang.
• Experience with embedded Linux development, writing unit test, integration and/or system level tests.
• Strong in embedded software problems troubleshooting and solving skills.
• Have knowledge of embedded networking tech stack (network protocols TCP/IP, UDP, Bluetooth, DNS, WiFi, etc.).
• Ability of quick learning and adapt to new technologies and systems.
• Good English communication.

Referred

• Master’s Degree in Computer Science, Engineering, Electronics, or an equivalent technical field.
• Familiarity with CI/CD tools (such as Jenkins, TeamCity), source code repositories (i.e. Git), Jira
• Knowledge of security in computing.
• Yocto experience.
• Agile Software Development Lifecycle methodology.

Benefits that Benefit You

• Medical and Dental Insurance
• Vision Insurance
• Robust Paid Time Off policy
• Bonuses
• Lunch allowance
• Cell phone stipend
• Free LinkedIn Learning and Udemy account
• Access to 24/7 online emotional and mental support
• Gym membership
• Free parking
• Stocked fridges and pantries - free coffee, cold beverages, snacks
• Annual Company Outing Trip
• Monthly team social activities

The Position

We are seeking a talented and motivated Software Engineer (C++) to join our growing Technology Office team. You will be part of Predictive Alin AI team.

You will contribute to building and innovating high-performance, cutting-edge technologies and solutions that power our products across on-premise, cloud, and hybrid environments. Working with modern toolchains and frameworks, you’ll help deliver secure, scalable, and efficient software that makes a real impact.

As part of a truly global engineering team (with colleagues in Vietnam, Spain, Romania, UK, US, Georgia, and Hungary), you’ll collaborate closely with talented engineers worldwide—both locally in Ho Chi Minh City and remotely—while enjoying the support of an international, high-performing culture.

What You Will Be Doing

• Collaborate closely with the Engineering Manager and Romania-based team on planning, architecture, design, development, and maintenance of high-quality applications
• Analyze business and technical requirements, define system features, and translate them into robust, maintainable functionality
• Write clean, efficient C++ code; conduct thorough code reviews; and develop comprehensive unit tests
• Create and maintain clear technical documentation for code, architecture, and processes
• Proactively identify and implement improvements in performance, security, reliability, and developer experience
• Mentor junior engineers and share best practices across the global team
• Partner with distributed engineering teams to deliver secure, up-to-date, and high-performing software

What We Need From You

• 1+ years of professional software engineering experience
• 1+ years of hands-on experience with modern C++ (strong preference for C++17/20 expertise)
• Solid proficiency with CMake and GCC toolchain
• Deep understanding of:
  • Multithreading, atomics, synchronization primitives, thread pools, and producer-consumer patterns
  • Lock contention mitigation and race condition prevention
  • CPU/memory profiling tools (e.g., perf, VTune, Valgrind, flame graphs)
  • Cache behavior, memory layout, allocation strategies, and performance implications
• Proven track record of optimizing performance-critical code paths
• Experience with CI/CD pipelines (ideally TeamCity)
• Basic working knowledge of AWS services (S3, API Gateway, DocumentDB)
• Good understanding of OS-level concepts (file systems, processes) on both Windows and Linux
• Experience with Docker/containerization
• Strong grasp of design patterns, OOP principles, and clean code practices
• Excellent written and spoken English communication skills

It Would Be Nice If You Had

• Experience in cybersecurity domains: antivirus (AV), endpoint detection & response (EDR), sandboxing, or malware analysis
• Low-level optimizations (SIMD, intrinsics, cache-friendly data structures)
• Exposure to machine learning frameworks or concepts
• Knowledge of compression algorithms, custom parsers, or binary formats
• Experience or strong interest in Rust (we’re actively expanding into Rust and value engineers eager to learn/contribute)

Why You’ll Love Working Here

• Stable, fast-growing international company with an impressive global customer base
• Highly professional, collaborative, and diverse team across multiple continents
• Challenging, high-impact projects with real ownership and visibility
• Cutting-edge technology stack and continuous investment in modern tools & practices
• Attractive, modern office environment in Ho Chi Minh City
• Opportunities for growth, mentorship, and international exposure in a global leading cybersecurity product company.
• Attractive compensation package with regular performance assessments and salary reviews.
• 13th-month salary and performance-based bonuses.
• 100% salary and full insurance coverage during the probationary period.
• Comprehensive health care program (PVI) for employee and family members.
• 15+ paid days off per year.
• Employee recognition programs with quarterly, annual, and President’s Club awards.
• Engaging team activities including team building, outings, sports, and trade union events.
• Modern open office located on the top floor in District 3, equipped with recreation areas, sports facilities, fresh fruits, coffee, and tea.

THE ROLE

Sourcing Manager - Men's Bottoms (Denim or Non-Denim) (SEA)

RESPONSIBILITIES:

• Scout for vendor partners in China/Hong Kong or SEA who can manufacture high-quality Men's Bottoms products with fast production lead time
• Pitching and on-boarding vendor partners in speed. This should be done with clear criteria around the initial test period and ensuring their ability to scale if the test period is successful.
• Drive excellence in partner operations for existing supplier relationships within current Quince categories, while expanding the supply base and improving Quince's product costs, quality, and commercial terms for sustainable sales and profitability
• Material Sourcing: Resources in speed for any materials that can effectively improve product cost, quality, and speed as options for scaling orders. Have experience negotiating with suppliers throughout the supply chain from T1 to T2 mill/vendor partners.
• Open costing expertise: Have solid open costing breakdown experience from the brand or manufacturer side to build a clear strategy for costing negotiations; be able to construct a validated cost structure/template to negotiate with vendor partners without relying on vendor data only.
• Act as an Ambassador to our partners in all interactions, building and deepening our relationships Continuous improvement
• Drive for higher hit-rate launches (reviews, returns, sales) through product excellence and drive for faster development times by identifying bottlenecks and proposing solutions
• Have a clear strategic, commercial understanding of the sourcing landscape and trade benefits that can improve product costs and speed of product to market destined for the USA, Canada, and Europe as an asset. 
• Lead at 30,000 ft and 3,000 ft involving a diverse set of stakeholders from different functions and nationalities. Be willing to be scrappy at times to improve on existing ways of working and redefine new processes and SOPs for faster speed and continuous improvement.

QUALIFICATIONS:

• Experience: 10 years or more of sourcing and merchandising experience in men's bottoms categories with high-end national brands in the United States & Europe, specifically in men's bottoms. 
• Consumer-focused and ambitious individual providing strategic leadership and act as a role model in business with self-assurance, pride, and passion that exudes personal and professional impact
• Self-Motivated: Proven ability as a self-starter and quick independent learner adapting swiftly to new challenges
• Detail Oriented: Exceptional attention to details with a data-driven approach to decision-making and problem-solving.
• Analytical Skills: Strong analytical mindset with a focus on execution, process improvement, and brand enhancement.
• Curiosity: Continuous learner with a proactive attitude, open to new perspectives and adaptable to changing circumstances.
• Supply Chain or Operations Background: Good track record in supply chain management or operations contributing to a well-rounded understanding of the retail landscape.
• Collaborative Nature: Excellent interpersonal skills, fostering collaboration across teams, and skilled in written and verbal communication and presentation.
• Resilient under pressure and relentless in the drive to create broader impact by being bold and challenging the status quo.

Job Details

• 💼 Revenue team 
• 📍 Vietnam
• 🕜 Full-Time Remote
  
• 🌐 Fluent in English and Vietnamese 

What you will do
You’ll be the face of Lighthouse for prospective clients, owning the full sales cycle from prospecting to close. This is a hunter role: you carry a quota, you build your own pipeline, and you’re accountable to outcomes and success. No excuses, just results.
What makes this different: you won’t do it alone. Lighthouse is deploying an agent AI infrastructure — Enablement, Pre-Sales, and Coaching agents — alongside a modern revenue stack. AI handles the prep, the sequencing, and the pattern recognition so you can focus on what matters — building relationships, running sharp discovery, and closing deals.
We work with structured sales methodology, like MEDDPICC to support high-quality deal execution. You’ll advance deals with evidence, protect pricing on value, and forecast with precision. We want to help you use modern tools to become a better seller and achieve great success. 

Where you will have impact

• Own your territory and your number. Build and execute a strategic territory plan to generate a net-new pipeline. Maintain 3x pipeline coverage, forecast honestly, and take full accountability for your results. Your quota is your commitment.
• Hunt and build a pipeline. Source a meaningful share of your own pipeline through outbound sequences, ICP targeting, Lighthouse Connect events, and industry conferences. This is not an SDR-reliant role.
• Run a disciplined sales process. Using MEDDPICC to qualify and advance opportunities. Use the AI Pre-Sales Agent to identify gaps before every major call. Advance deals through stage gates with evidence, not optimism. Leverage AI to make your days easier and focus on more selling time.
• Use AI as a force multiplier. Leverage the Enablement Agent for call prep, discovery frameworks, and positioning. Use the Coaching Agent to surface patterns in your pipeline and win rate. Push back on the tools when they’re wrong — help make the system smarter.
• Become a hospitality expert. We will help you understand revenue management workflows well enough to run ROI conversations without a pre-sales overlay on every deal. Position an integrated platform versus point solutions. Know the competitive landscape inside out.
• Drive results beyond net-new. Consistently meet and exceed sales targets through new business and by identifying expansion and upgrade opportunities within your accounts. Partner with Product to share market feedback and influence the roadmap. Represent Lighthouse at industry events to build the brand and your

About our team

You’ll join a global Revenue team of 150+ sales professionals across 24 countries. Our team works across the full Lighthouse product suite, helping hotels, chains, and hospitality groups achieve their commercial goals. It’s a collaborative, high-energy environment with real opportunities for career growth and the chance to learn from experienced leaders as we continue to expand our market share.

What's in it for you

• Flexible time off: Autonomy to manage your work-life balance.
• Career development: Workshops, frameworks, and training to maximize your professional potential.
• Impactful work: Shape products relied on by 85,000+ users worldwide.
• Referral bonuses: Earn rewards for bringing in new talent.

Who you are

• 2–5 years in a closing sales role, SaaS experience is a must but hunger and skill matters more than industry tenure.
• Self-directed, coachable, and driven to continuously improve. You seek feedback on your calls, your pipeline, and your positioning — and act on it within the next deal, not the next quarter.
• You treat AI tools as a core part of your selling motion, not a novelty. You adopt new tooling quickly and bend it to your style.
• Experience with MEDDPICC or similar qualification frameworks is a plus, not a requirement. What matters is that you bring discipline and structure to how you run deals.
• Strong business acumen with the ability to sell on value, not price. Confident engaging stakeholders from GMs to C-suite.
• You want to win. You prospect when it would be easier not to. You follow up one more time. You’re not okay with a bad quarter.

THE ROLE 

Sourcing Manager - Apparel, Men's activewear

We are seeking a strategic and entrepreneurial Sourcing Manager to build and lead our Apparel, activewear function. This person will be tasked with identifying and onboarding new vendor partners from scratch. The role will focus primarily on the Men's Activewear category with potential expansion into other categories.

This is a rare opportunity to own and build a sourcing operation in a high-impact category. The ideal candidate will bring deep knowledge of category manufacturing, strong vendor relationships (or the ability to cultivate them), and the operational rigor to scale new supply chains that deliver on cost, quality, and lead time.

Responsibilities

• Scout for vendor partners in SEA who can manufacture high quality products with fast production lead time
• Pitching and on-boarding vendor partners in speed. This should be done with clear criteria around the initial test period and ensuring their ability to scale, if the test period is successful.
• Drive excellence in partner operations for existing supplier relationships within current Quince categories, while expanding the supply base and improving Quince's product costs, quality, and commercial terms.
• Act as an Ambassador to our partners in all interactions, building and deepening our relationships Continuous improvement
• Drive for higher hit-rate launches (reviews, returns, sales) through product excellence and drive for faster development times by identifying bottlenecks and proposing solutions

Qualifications

• Experience: 10 year + sourcing and merchandising experience in apparel, activewear categories with high-end national brands in United States
• Self-Motivated: Proven ability as a self starter and quick independent learner adapting swiftly to new challenges
• Detail Oriented: Exceptional attention to details with a data driven approach to decision making and problem-solving.
• Analytical Skills: Strong analytical mindset with a focus on execution, process improvement, and brand enhancement.
• Product Development: Deep understanding of the product development process, utilizing factory and vendor expertise to effectively bring new products to market in speed.
• Curiosity: Continuous learner with a proactive attitude, open to new perspectives and adaptable to changing circumstances.
• Supply Chain or Operations Background: Good track record in supply chain management or operations contributing to a well-rounded understanding of the retail landscape.
• Collaborative Nature: Excellent interpersonal skills, fostering collaboration across teams, skilled in written and verbal communication and presentation.

SUPPLIER DEVELOPMENT ENGINEER (STARLINK)

SpaceX is developing a low latency, broadband internet system to meet the needs of consumers across the globe. Enabled by a constellation of low Earth orbit satellites, Starlink will provide fast, reliable internet to populations with little or no connectivity, including those in rural communities and places where existing services are too expensive or unreliable. We are looking for talented, creative, and driven engineers to develop, drive, and maintain suppliers, from initial concept development to full scale production.

As a Supplier Development Engineer focused on Final Assembly, Test and Packout for Starlink, you will play a critical role in ensuring the quality, reliability, and scalability of the user terminal manufacturing at our global suppliers.

RESPONSIBILITIES:

• Planning, proposing, and leading experiments to produce timely and accurate analyses used to drive design, development, and supply chain decisions, with a focus on scalability for high volume manufacturing.
• Assessing the suitability of a fabrication technology for a given part design, including its potential for automation and cost-effective mass production.
• Planning validation exercises to demonstrate initial feasibility as well as manufacturing capability at high volumes, incorporating throughput modeling and yield optimization.
• Analyzing results of validation exercises and provide technical recommendations to enhance efficiency and reduce variability in large-scale production.
• Reviewing progress of development activities at supplier locations and serve as point of escalation for critical process related issues, ensuring alignment with high volume ramp-up requirements. 
• Drive process development and capability assessment activities, reviewing part design documentation to ensure alignment with process capability for high volume manufacturing, including DFM principles for scalability and automation.
• Assigns specific tasks and work with SpaceX suppliers to support process development and/or data gathering activities aimed at achieving consistent high throughput and low defect rates. 
• Set clear goals for results and provide timely reviews of performance throughout program, emphasizing metrics for production efficiency and cost per unit.
• Establish validation procedures to figure out acceptance of tooling into development builds as well as mass production, incorporating statistical process controls and capacity planning for high volume output. 
• Review supplier tool design, process flow, equipment selection, DFM, and DOE proposals, with emphasis on their suitability for high volume manufacturing, such as automated lines and rapid cycle times.
• Identify shortfalls and corrective actions to ensure design compliance and scalability to meet production demands.
• Work with supplier engineering teams to map out process development exercises, secure resources, and commit to schedules in line with program goals, including ramp-up plans for high volume output.
• Assess supplier readiness to support build events and production ramp, evaluating infrastructure for sustained high throughput and supply chain resilience.
• Identify potential execution issues and provide recommendations to mitigate risk, focusing on minimizing downtime and optimizing yield in mass production environments. 
• Apply solid understanding of quality control and manufacturing concepts to develop specific Product Quality Plan (PQP) appropriate to program and commodity, tailored for high volume manufacturing with advanced statistical methods and automated inspection.
• Coordinate all Quality Engineering functions for a program, serving as project manager to lead efforts at supplier locations, ensuring robust processes for large-scale production.
• Actively participate in the program planning and monitoring process assuming responsibility for key deliverables at all milestones, including quality gates for volume ramp-up. 
• Provide technical direction and guidance to other Quality Engineers supporting the implementation of the PQP, promoting continuous improvement for high yield operations.
• Assess measurability and creatively address concerns directly with stakeholders, incorporating real-time monitoring tools for high volume lines.
• Identify and direct studies to implement improvements in measuring method where appropriate, such as adopting AI-driven analytics for defect prediction. 
• Establish audit procedures appropriate to program and supplier to ensure adherence to SpaceX quality standards, with frequency scaled for high production volumes.
• Implement FAI and Cp/Cpk reviews of mechanical parts, extending to ongoing process capability monitoring for sustained high volume performance.

BASIC QUALIFICATIONS:

• Bachelor's degree in an engineering or STEM discipline.
• 1+ years of experience in one of the following: supply chain engineering, supplier development/quality, manufacturing, or design engineering.

PREFERRED SKILLS AND EXPERIENCE:

• Experience in PCBA manufacturing.
• Professional experience with SMT processes (e.g., screen printing, pick-and-place, reflow, wave soldering, and inspection).
• Engineering degree in electrical or mechanical engineering.
• Experience with statistical process control (SPC), Six Sigma certification, or Lean manufacturing principles applied.
• Proven track record of production ramp-up for high-volume electronics manufacturing, preferably in consumer electronics.
• Strong understanding of PCBA failure modes, defect analysis, and quality control methodologies (e.g., 8D, Fishbone, Pareto, PFMEA, DOE, SPC), with the ability to develop Product Quality Plans (PQP), implement FAI and Cp/Cpk reviews, and establish audit procedures tailored for high production volumes.
• Hands-on experience with failure analysis.
• Experience in analyzing large datasets and dispositioning hardware based on data.
• 5+ years of experience in SMT engineering, including leadership roles in supplier development or process engineering for complex consumer electronics systems and/or 5+ years of experience in Final Assembly, Test and Packout.
• Expertise in advanced SMT technologies, such as fine-pitch components, BGA/CSP assembly, selective soldering, and high-mix/low-volume to high-volume transitions.
• Knowledge of environmental testing and reliability standards for consumer electronics (e.g., vibration, thermal cycling).
• Prior experience in the consumer electronics industry, particularly with high volume hardware assembly.
• Strong project management skills, with the ability to manage multiple suppliers and projects simultaneously in a fast-paced environment.

ADDITIONAL REQUIREMENTS:

• Position is based in VN and requires being onsite - remote work not considered.
• Must be willing to work long hours and weekends when needed to meet critical deadlines.
• Ability to travel: Up to 50% work week travel may be required to suppliers within Vietnam.

Get To Know Our Team:

This position is located in Ho Chi Minh, Vietnam

Agoda launched Flights in 2019 and is now scaling rapidly to become a leading Flights OTA across APAC. With Vietnam identified as a key growth market, we are expanding our commercial team to capture this opportunity.

The Opportunity:

As the Senior Manager for Flights in Vietnam, you will play a pivotal role in shaping Agoda’s market presence, driving partner strategy, and building the foundations for long-term success. This is a high-impact, highly visible role at the intersection of commercial negotiations, strategic partnerships, and cross-functional leadership. 

You’ll operate with end-to-end ownership of the Vietnam market: identifying and closing new partnerships, optimizing performance with existing partners, and ensuring Agoda delivers unmatched value to travelers and suppliers alike. While this is an individual contributor role, you will function as Agoda’s commercial face in-market, working directly with C-level executives of our partners, supported by global teams across Product, Marketing, Finance, Legal, and more. 

This is a rare opportunity to join a start-up within a global leader, with the autonomy to move fast, take bold bets, and directly shape Agoda’s Flights success story. 

What You’ll Do:

• Set the strategy: define and execute market strategies for Vietnam, balancing growth, profitability, and long-term competitive positioning. 

• Lead commercial negotiations: Own pricing, availability, and commercial terms with airline partners to maximize Agoda’s competitiveness. 

• Be the market voice: Act as the go-to expert on Vietnam aviation and online travel, sharing insights with internal teams and shaping Agoda’s product and growth strategy. 

• Deliver partner success: Build deep, trusted executive-level relationships with suppliers, driving joint initiatives that enhance distribution, revenue, and customer experience. 

• Drive execution excellence: Ensure partners’ day-to-day needs are met by collaborating with Agoda’s regional supply teams, operations, and product specialists. 

• Analyze and optimize: Use data and insights to drive decision-making, identify opportunities, test solutions, and iterate quickly. 
• Innovate at scale: Conceptualize and launch new commercial models, distribution initiatives, and customer-facing features that unlock growth. 

What You’ll Bring:

• 5+ years of experience in the Flights / OTA / airline industry with strong exposure to commercial negotiations, distribution, and market strategy (experience in Vietnam highly preferred). 

• Proven track record of delivering growth through partnerships, negotiations, and strategy execution. 

• Commercial acumen with the ability to balance short-term results and long-term market building. 

• Strong executive presence and communication skills in English; able to manage complex conversations at senior levels. 

• Entrepreneurial mindset with hands-on execution capabilities and comfort operating in fast-moving, ambiguous environments. 

• Analytical rigor; demonstrated ability to use data to shape decisions and influence stakeholders. 
• Experience developing and executing end-to-end business plans that cut across commercial, operational, legal, and marketing dimensions. 

In Short:

We are a team of strategic product leaders who partner with core business functions - from R&D and Design to Sourcing and Supply Chain - to build the platforms and systems that power On’s growth.  As a member of our team, you will have a unique opportunity to drive significant transformation and make a tangible impact on the future of one of the world’s most exciting brands.

Your mission:

As a Senior Product Manager for Sourcing, you will be the go-to person for our supplier-facing technology, revolutionising how we interact with our global network of suppliers. Your mission is to define the vision, strategy, and tech roadmap for our sourcing domain (e.g. supplier onboarding, communications and data management). Your work will directly impact our operational efficiency, supplier relationships, and ability to scale our sourcing capabilities for the future.

Key Responsibilities:

• Contribute to and own the product strategy for a supplier platform. Align teams on the product's goals and purpose, consistently using the strategy to guide daily decisions and priorities.

• Analyse and map existing sourcing and procurement process flows to identify opportunities for significant improvement and re-engineering, ensuring the new platform drives efficiency.

• Partner with principal engineers to ensure the chosen platform aligns with our existing technical infrastructure and long-term architectural vision. You will identify and prioritise technical, functional, and quality issues.

• Work closely with internal teams (Sourcing, product development and product operations) and engage directly with external suppliers to deeply understand their workflows, pain points, and needs. Build trust and healthy cross-functional relationships.

• Translate business needs and user insights into detailed product requirements, functional user stories, and acceptance criteria.

• Own and prioritise the product backlog, breaking down complex problems and demonstrating sound judgment to balance business value, user impact, and technical feasibility.

• Manage the entire product lifecycle from discovery to launch and iteration. Perform iterative validation to ensure quality and drive meaningful business value by linking product goals to company objectives.

• If a "buy" decision is made, lead the evaluation and selection process, managing vendor relationships and overseeing the technical integration.

Your Story 

• You have 5+ years of experience in product management, preferably delivering B2B or enterprise-level software in a technology or e-commerce environment. Experience with supply chain, manufacturing, sourcing, or procurement systems is a strong plus.

• You have a deep understanding of your product domain and master product management concepts. You have a proven ability to prioritise effectively, manage a backlog, and make sound judgments on trade-offs between user needs, business value, and technical effort.

• You possess a strong grasp of technical architecture, APIs, and system integration concepts, enabling you to facilitate productive discussions with engineering and assess vendor solutions.

• You possess a good grasp of the business landscape and have a deep empathy for your users. You consistently ask, "What does the data say?" and use market and research data to make informed decisions.

• You are experienced with agile development methodologies and have a history of working collaboratively and effectively with engineering teams to deliver high-quality products.

• You are a go-to person who can positively influence the strategic direction of your team. You excel at communicating plans, priorities, and progress to stakeholders and can clearly articulate value propositions and trade-offs.

• You are a self-starter with an owner's mindset, who is comfortable setting direction in ambiguity and thrives in a fast-paced, dynamic, "can-do" environment.

• You are a strategic thinker who can connect business goals to technology solutions, balancing long-term vision with short-term, pragmatic execution.

• You must be located or willing to relocate to Ho Chi Minh City, Vietnam, and be willing to travel occasionally to our Hanoi office and to our key supplier locations both in and outside of Vietnam.   

Meet The Team

The Product Management Technology team is the digital backbone of On's product creation engine. 

On is an Equal Opportunity Employer. We are committed to creating a work environment that is fair and inclusive, where all decisions related to recruitment, advancement, and retention are free of discrimination. 

The Role- PD Manager, Footwear

Responsibility:

●    Development Timeline Ownership & Acceleration
Own and actively manage the day-to-day product development timeline across new products, color and size extensions, vendor transitions, and refreshes.
Ensure programs progress within the 16-week cycle target by tracking milestones, escalating risks early, and driving timely decision-making across teams.

●    Cross-Functional Workflow & Orchestration
Serve as the central point of coordination across Merchandising, Sourcing, Fit, Technical Development, Materials, QA, Creative, and Vendors.
Ensure all parties are aligned on development status, next steps, and dependencies at every stage of the lifecycle.

●    Build Sheet Handoff and Coaching
Ensure all required product documentation is accurate, complete, and ready prior to vendor handoff. This includes technical specification sheets, build documentation, testing requirements, fit inputs, and any supporting materials needed for vendor execution. Ensure vendors understand and translate it correctly. 

●    Sample Development & Tracking Discipline 
Coordinate and track all sample requests, shipments, inbound reviews, fit requests, and revisions. Drive efficiency in sample development by maintaining momentum, minimizing rework, and supporting the target of ≤2.0 sample rounds per product.

●    Approvals, Feedback Loops & Testing Coordination 
Facilitate timely product reviews and approvals by Merchandising, Fit, and Technical teams. Track testing requests and results, ensuring products complete required performance or quality testing and that outcomes are clearly communicated to all stakeholders.

●    In-Country Development Trip Management
Run in-person country development trips with Global Merchants and Global Fit teams to accelerate decision-making, resolve issues at the source, and strengthen vendor execution.

●    Production & Launch Readiness Coordination
Support timely staging of materials and finished-goods production in partnership with Sourcing. Coordinate on-time delivery of photo samples to Creative teams to ensure marketing readiness and launch timelines are met.

●    Tools, Systems & Process Hygiene
Maintain clean, accurate, real-time data across all product development systems, including the Product Catalog and tracking tools. Ensure systems reflect current status, ownership, and next actions to support transparency and fast execution.

Travel Expectations (Core Role Requirement)

This role is factory-based with heavy travel and requires consistent presence at vendor sites.

●    Travel Frequency: Up to 4 days per week on-site at factories
●    Regions: Key sourcing regions, depending on vendor base
●    Duration: Ongoing, embedded travel rather than occasional trips
●    Work Style: Hands-on, in-person coordination within sample rooms and factory offices

Requirement:

●    >8 years in product development or factory-facing roles
●    Strong category expertise 
●    Strong experience working directly with factories and sample rooms
●    Comfortable operating independently on-site
●    Highly organized, detail-oriented, and execution-focused
●    Clear communicator across language, cultural, and functional boundaries

THE ROLE

Sourcing Manager - Women's Woven Tops (SEA)

RESPONSIBILITIES:

• Scout for vendor partners in SEA who can manufacture high quality Women's Woven products with fast production lead time
• Pitching and on-boarding vendor partners in speed. This should be done with clear criteria around the initial test period and ensuring their ability to scale, if the test period is successful.
• Drive excellence in partner operations for existing supplier relationships within current Quince categories, while expanding the supply base and improving Quince's product costs, quality, and commercial terms for sustainable sales and profitability
• Material Sourcing: Resource in speed any materials that can effectively improve product cost, quality and speed as options for scaling order. Have experience negotiating with suppliers throughout the supply chain from T1 to T2 mill/ vendor partners.
• Open costing expertise: Have solid open costing breakdown experience from brand or manufacturer side to build a clear strategy for costing negotiations; able to construct a validated cost structure/ template to negotiate with vendor partners without relying on vendor data only.
• Act as an Ambassador to our partners in all interactions, building and deepening our relationships Continuous improvement
• Drive for higher hit-rate launches (reviews, returns, sales) through product excellence and drive for faster development times by identifying bottlenecks and proposing solutions
• Have a clear strategic, commercial understanding of the sourcing landscape and trade benefits that can improve product costs and speed of product to market destined for the USA, Canada, and Europe as an asset. 
• Lead at 30,000 ft and 3000 ft involving a diverse set of stakeholders from different functions and nationalities.  Be willing to be scrappy at times to improve on existing ways of working and redefining new processes and SOP for faster speed and continuous improvement.

QUALIFICATIONS:

• Experience: 10 year + sourcing and merchandising experience in Women’s apparel categories with high-end national brands in the United States & Europe specifically in Women's Woven Tops. . 
• Consumer focused and ambitious individual providing strategic leadership and act as a role model in business with self assurance, pride, and passion that exudes personal and professional impact
• Self-Motivated: Proven ability as a self starter and quick independent learner adapting swiftly to new challenges
• Detail Oriented: Exceptional attention to details with a data driven approach to decision making and problem-solving.
• Analytical Skills: Strong analytical mindset with a focus on execution, process improvement, and brand enhancement.
• Curiosity: Continuous learner with a proactive attitude, open to new perspectives and adaptable to changing circumstances.
• Supply Chain or Operations Background: Good track record in supply chain management or operations contributing to a well-rounded understanding of the retail landscape.
• Collaborative Nature: Excellent interpersonal skills, fostering collaboration across teams, skilled in written and verbal communication and presentation.
• Resilient under pressure and relentless in the drive to create broader impact by being bold and challenging the status quo.

 The Role- Sourcing Manager, Women Knit Top

RESPONSIBILITIES:

• Business need analytics & supplier identification: finds, vets, pitches, signs and onboards vendors, to secure the best quality, cost, speed, reliability and scalability
• Pitching and on-boarding vendor partners in speed. This should be done with clear criteria around the initial test period and ensuring their ability to scale, if the test period is successful.
• Supplier relationship management: sets up the vendor for success thru vendor onboarding trainings, performance management thru WBR and MBR, etc
• Drive excellence in partner operations for existing supplier relationships within current Quince categories, while expanding the supply base and improving Quince's product costs, quality, and commercial terms.
• Pricing and cost optimization: collaboratively works with merchants, procurement and vendor partners on achieving margin target
• Build for speed, scalability and flexibility: works with vendors and Quince functional teams to build speed (fast Replenishment) and scalability, thru material staging and capacity management, educating vendors to build muscles for analysing sales data, using planning and sales data to deliver optimum replenishment
• Compliance and responsible sourcing: ensures factories meet legal, ethical, and sustainability standards, including fair labour practices and certifications
• Risk management and contingency planning: counter sourcing, establish backup vendors or alternative sourcing strategies
• Act as an Ambassador to our partners in all interactions, building and deepening our relationships for continuous improvement

QUALIFICATIONS:

• Experience: 10 year + sourcing and merchandising experience in Women Knit categories
• Self-Motivated: Proven ability as a self starter and quick independent learner adapting swiftly to new challenges
• Detail Oriented: Exceptional attention to details with a data driven approach to decision making and problem-solving.
• Analytical Skills: Strong analytical mindset with a focus on execution, process improvement, and brand enhancement.
• Curiosity: Continuous learner with a proactive attitude, open to new perspectives and adaptable to changing circumstances.
• Supply Chain or Operations Background: Good track record in supply chain management or operations contributing to a well-rounded understanding of the retail landscape.
• Collaborative Nature: Excellent interpersonal skills, fostering collaboration across teams, skilled in written and verbal communication and presentation.
  
  

THE ROLE:
Manager, Sourcing - Men's Sweaters (SEA) 

RESPONSIBILITIES:

• Business need analytics & supplier identification: finds, vets, pitches, signs and onboards vendors, to secure the best quality, cost, speed, reliability and scalability
• Pitching and on-boarding vendor partners in speed. This should be done with clear criteria around the initial test period and ensuring their ability to scale, if the test period is successful.
• Supplier relationship management: sets up the vendor for success thru vendor onboarding trainings, performance management thru WBR and MBR, etc
• Drive excellence in partner operations for existing supplier relationships within current Quince categories, while expanding the supply base and improving Quince's product costs, quality, and commercial terms.
• Pricing and cost optimization: collaboratively works with merchants, procurement and vendor partners on achieving margin target
• Build for speed, scalability and flexibility: works with vendors and Quince functional teams to build speed (fast Replenishment) and scalability, thru material staging and capacity management, educating vendors to build muscles for analysing sales data, using planning and sales data to deliver optimum replenishment
• Compliance and responsible sourcing: ensures factories meet legal, ethical, and sustainability standards, including fair labour practices and certifications
• Risk management and contingency planning: counter sourcing, establish backup vendors or alternative sourcing strategies
• Act as an Ambassador to our partners in all interactions, building and deepening our relationships for continuous improvement

QUALIFICATIONS:

• Experience: 10 year + sourcing and merchandising experience in men sweater categories 
• Self-Motivated: Proven ability as a self starter and quick independent learner adapting swiftly to new challenges
• Detail Oriented: Exceptional attention to details with a data driven approach to decision making and problem-solving.
• Analytical Skills: Strong analytical mindset with a focus on execution, process improvement, and brand enhancement.
• Curiosity: Continuous learner with a proactive attitude, open to new perspectives and adaptable to changing circumstances.
• Supply Chain or Operations Background: Good track record in supply chain management or operations contributing to a well-rounded understanding of the retail landscape.
• Collaborative Nature: Excellent interpersonal skills, fostering collaboration across teams, skilled in written and verbal communication and presentation.

Our mission is to protect life.

We’re out to make the world a safer place by solving big problems and taking on the public safety challenges of our time. From our company's inception building the TASER to a full suite of hardware and software solutions, we are focused on providing police agencies with state-of-the-art devices and services they need to successfully serve and protect us. In the next few years, we're going to eliminate the burden of paperwork in policing, so officers can increase the time they spend building relationships and serving in their communities. We’ll put video at the heart of police records so our justice system can get to the truth faster. And we won't stop innovating until the bullet is rendered obsolete.

It’s a big mission, but it’s one we’ll pursue relentlessly every single day.

Your Impact 

Digital Evidence Management Systems are key to officer efficiency and Axon’s mobile applications, View and Capture, play critical roles in evidence acquisition. Axon View interacts with body-worn cameras to display live camera streams, or to view and tag previously-collected evidence. Axon Capture collects digital evidence (photos, videos, audio) and uploads to evidence.com for later processing.

As a iOS engineer on our team, you will be a key part of our next generation of mobile applications. You’ll ensure our codebases interact with platform SDKs related to photos, videos, audio, file management, networking, WiFi and bluetooth. You’ll write code that interacts with custom-made devices, such as Axon Body-Worn Cameras. You’ll ensure our codebase is performant and meets the highest data privacy standards.

What You’ll Do

Work Location: This role is based out of our Ho Chi Minh Office and follows a hybrid schedule. We rely on in-person collaboration and ask that team members work onsite Tuesdays through Fridays, with the flexibility to work remotely on Mondays, unless there is an approved workplace accommodation. We believe that connection fuels innovation, and our in-office culture is designed to foster meaningful teamwork, mentorship, and shared success.
Reports to: Engineering Manager, Mobile Development

Your Day-to-Day

• Design, implement and maintain features within Axon View, Axon Capture, and related shared libraries.
• Participate in Scrum ceremonies.
• Collaborate within the Scrum team to ensure we hit our sprint goals, collaborate with other groups to ensure we build and ship the “right” thing.

What You Bring

As a iOS Engineer I, you’ve created mobile applications for years. You know the platform inside and out and you remember how it has changed over the years. You’re familiar with key frameworks and technologies important to our applications (Networking, Bluetooth, WiFi, Photo, Video). 

You drive engineering efforts to completion. You evaluate, plan, estimate, communicate and collaborate. You ramp up quickly, solve problems and resolve ambiguity. You are ready to candidly and respectfully share your wisdom and knowledge for the betterment of our team, our code and our product.

• Bachelors in Computer Science or equivalent work experience.
• 3+ years shipping high-quality iOS applications
• Strongly competent in Swift, familiar with Objective-C, and Swift / Objective-C compatibility
• Strong track record of delivering solid code on a schedule
• Experience that demonstrates learning & application of the latest native technology: Swift UI, Swift Package Manager, iOS & WWDC releases
• Excellent communication

Preferred Qualifications

• SDKs: experience related to Bluetooth, WiFi, Networking, Camera (Photo/Video), Audio, File Management, connecting to and interacting with third party hardware, UI
• CI/CD: experience creating and managing automation and integration
• Toolchain: Cocoapods, Swift Package Manager

Nice-to-have

• Monitoring & Alerting experience

Benefits that Benefit You

• Medical and Dental Insurance
• Vision Insurance
• Robust Paid Time Off policy
• Bonuses
• Lunch allowance
• Cell phone stipend
• Free LinkedIn Learning and Udemy account
• Access to 24/7 online emotional and mental support
• Gym membership
• Free parking
• Stocked fridges and pantries - free coffee, cold beverages, snacks
• Annual Company Outing Trip
• Monthly team social activities

Your Impact

You will be part of a critical team that designs technology that has a direct impact on increasing transparency and protecting truth. You will work with a team of talented software engineers, product managers and visual designers to create the mobile experience for our existing products. Your experience shipping mobile applications will allow you to rapidly innovate new and existing mobile applications and bring them to market. You will get the opportunity to build high quality applications using the latest mobile technologies available.

Our existing products are already well established in major agencies around the globe. Adding a mobile experience to these systems will unlock even more potential for new and existing customers. Get in early to create the foundation for the mobile experience. This role provides an awesome opportunity to work on our Fleet 3 mobile, Axon Device Manager and Device Pooling Apps for phones and tablets. Check out this inspiring video of fleet 3 tracking a Ferrari!

As part of our mobile team you’ll provide the team with guidance and direction to incorporate some of the latest Android technologies as we deploy our mobile apps to market.

What You’ll Do

Work Location: This role is based out of our Ho Chi Minh Office and follows a hybrid schedule. We rely on in-person collaboration and ask that team members work onsite Tuesdays through Fridays, with the flexibility to work remotely on Mondays, unless there is an approved workplace accommodation. We believe that connection fuels innovation, and our in-office culture is designed to foster meaningful teamwork, mentorship, and shared success.

Reports To: Engineering Manager

• Design, implement and maintain features within Axon Device Manager, Axon Device Check out and Fleet 3 Dashboard
• Work across teams with Product, Design, and Engineering to create an integrated solution.
• Focus on execution, set a high technical bar for the team through code and design reviews.

What You Bring

• 2 years of industry experience shipping Android applications to the Google Play Store.
• Understand the ins and out of mobile phones; expected to lead mobile design reviews as well as the implementation of their designs to release and post-release monitoring
• Experience with modern architecture (MVVM, MVI, etc) including unit testing
• Android experience with Retrofit, Coroutines, Okhttp, Hilt, Jetpack Compose
• Experience working with remote data via REST and JSON
• Understanding and experience with networking protocols such as TCP, UDP, DHCP, DNS, Server-Sent-Events, Websockets (debugging with Wireshark or Charles a plus)

Nice To Have

• SDKs: experience related to Bluetooth, WiFi, Networking, Camera (Photo/Video), Audio, File Management, connecting to and interacting with third party hardware
• Experience working with video streaming and IoT devices / connectivity over BLE or Wifi

Benefits that Benefit You

• Medical and Dental Insurance
• Vision Insurance
• Robust Paid Time Off policy
• Bonuses
• Lunch allowance
• Cell phone stipend
• Free LinkedIn Learning and Udemy account
• Access to 24/7 online emotional and mental support
• Gym membership
• Free parking
• Stocked fridges and pantries - free coffee, cold beverages, snacks
• Annual Company Outing Trip
• Monthly team social activities

THE ROLE

Costing Manager - Furniture

We are seeking a Costing Manager - Furniture to join our growing team.

Responsibilities

Cost & Quotation Analysis:

• Conduct detailed cost breakdowns and "should cost" modeling for all primary furniture materials (e.g., raw steel, engineered wood products, various plastics, textiles, foams, and packaging materials).
• Monitor global commodity markets (metals, lumber, petrochemicals, cotton) and economic indicators to anticipate cost fluctuations and proactively inform sourcing strategies.
• Analyze supplier quotes, identify cost drivers, and challenge pricing to ensure competitiveness and alignment with target costs.
• Establish and track key material cost performance indicators (KPIs).

Strategic Cost Saving:

• Proactively identify, develop, and implement material cost reduction projects (e.g., VAVE - Value Analysis/Value Engineering) without compromising quality or performance.
• Work closely with Engineering/R&D teams to evaluate alternative materials and designs that offer cost advantages.
• Lead cross-functional teams to execute material productivity and savings initiatives.

Qualifications

• Proven experience in Cost Analysis, Materials Management or Procurement, specifically within the Furniture industry.
• Strong professional network and/or knowledge of major players in the raw material market.
• Expertise in analyzing and mitigating price volatility in the market and managing commodity risk.
• Strong negotiation skills and experience managing supplier relationships across multiple geographies.
• Demonstrated success in achieving cost reduction and process optimization goals.
• Ability to work effectively with cross-functional teams, including product development and sourcing.
• Excellent analytical, problem-solving, and decision-making skills.

THE ROLE

Costing Manager - Furniture

We are seeking a Costing Manager - Furniture to join our growing team.

Responsibilities

Cost & Quotation Analysis:

• Conduct detailed cost breakdowns and "should cost" modeling for all primary furniture materials (e.g., raw steel, engineered wood products, various plastics, textiles, foams, and packaging materials).
• Monitor global commodity markets (metals, lumber, petrochemicals, cotton) and economic indicators to anticipate cost fluctuations and proactively inform sourcing strategies.
• Analyze supplier quotes, identify cost drivers, and challenge pricing to ensure competitiveness and alignment with target costs.
• Establish and track key material cost performance indicators (KPIs).

Strategic Cost Saving:

• Proactively identify, develop, and implement material cost reduction projects (e.g., VAVE - Value Analysis/Value Engineering) without compromising quality or performance.
• Work closely with Engineering/R&D teams to evaluate alternative materials and designs that offer cost advantages.
• Lead cross-functional teams to execute material productivity and savings initiatives.

Qualifications

• Proven experience in Cost Analysis, Materials Management or Procurement, specifically within the Furniture industry.
• Strong professional network and/or knowledge of major players in the raw material market.
• Expertise in analyzing and mitigating price volatility in the market and managing commodity risk.
• Strong negotiation skills and experience managing supplier relationships across multiple geographies.
• Demonstrated success in achieving cost reduction and process optimization goals.
• Ability to work effectively with cross-functional teams, including product development and sourcing.
• Excellent analytical, problem-solving, and decision-making skills.

Enterprise Customer Solutions Manager

Company Introduction

Our mission is to enable every organization to be climate conscious and positive with the world’s best climate software and data products. Persefoni is creating an all-in-one platform that allows organizations to measure, analyze, and reduce their Enterprise Carbon Footprint. Our goal is to provide our customers unprecedented visibility and insights into the impact their organization has on the environment. Leveraging the latest breakthroughs in data science and software, our technology will empower teams and leaders to mobilize their organizations to continuously improve their greenhouse gas emissions metrics.

About The Role (What you will get to do)

Our Customer Solutions team is looking for a proven Enterprise Customer Solutions Manager to guide our enterprise customers through an environmental sustainability digital transformation. The objective will be to drive business and technical value for customers in varying maturity stages of their environmental sustainability journey. You will understand the Persefoni product in great depth to foster customer engagement and user adoption. The goal will be to quickly onboard new customers and ensure they get the most from the Persefoni product and support.

In Customer Solutions, you will be proactive in defining the strategic direction and operational strategies for your accounts. You will act on the customer’s behalf to ensure they achieve their carbon and sustainability goals, and you will champion their product needs as the voice of the customer. There will be opportunities to identify areas for continuous improvement, contribute to process definition and most importantly develop the talent within our department.

If you are a customer champion, passionate about solving problems, advising customers, and making the world more sustainable, you will bring tremendous value to our customers and team!

Responsibilities (What we expect)

• Cultivate the successful accelerated adoption and onboarding of the Persefoni platform at key organizations to help customers realize the business value of our partnership and offerings.
• Own the customer journey as the main point of contact, defining a success plan with deliverables, and ensuring clear communication across all activities of the customers’ post-sale journey.
• Provide coaching and education to improve adoption of the Persefoni product. 
• Identify, clearly communicate, and manage risk throughout the year through proactive touchpoints and taking the lead in developing resolution strategies.
• Identify successful customers and turn them into advocates, measured by participation in reference calls, case studies, webinars, and blogs.
• Partner with Sales, Solution Architecture, Marketing, and Executives to help ensure expansion opportunities are identified and closed successfully.
• Support subscription renewal plan by ensuring on-time invoicing and onboarding all customers to project managing potential development or functional improvements.

Qualifications (What you bring to the role)

• 3+ years CSM or Account Management experience and preferably within the SaaS industry.
• Experience working closely with C-level / SVP-level executives.
• Experience with executive business reviews.
• Experience in ESG performance, sustainability management, or environmental consulting is a plus.
• Experience in technical training and adoption.
• Engaging phone & video presence: enthusiastic and high energy, but also poised, confident, and extremely professional.
• Comfortable in a fast-paced, global team. 

How You'll Know You’re on the Right Track

• You will be able to articulate how Persefoni incorporates carbon accounting standards and sustainability reporting frameworks within our platform in your first 3 months.
• You will demonstrate proficiency in the Persefoni platform and deliver an amazing customer onboarding experience in the first 3 months.
• You will be capable of using Persefoni systems and processes (including SFDC, ChurnZero, Zendesk, etc.) to appropriately track and report on relevant customer activities and information within your first 3 months.
• You will ensure customer health is high for renewal purposes and mitigate any risk on the account that could result in churn within your first 3 months.

Job Type:

Full-time position located in Ho Chi Minh City, Vietnam governed by Vietnam labour regulations, with the Persefoni entity being established in Vietnam.   

Interview Process

• Step 1: Interview with Talent Acquisition

• Step 2: Interview with Vietnam Customer Solutions team

• Step 3: Interview with Director, Customer Solutions

• Step 4: Interview with VP, Customer Solutions

• Step 5: Offer extended

• Step 6: Background check and onboarding

Persefoni is an Equal Opportunity employer

We are committed to valuing and respecting people and organizations of all backgrounds. We proudly bring this to life by fostering a culture of innovation, creativity, diversity of thought, and inclusion.

We strive for each of our team members to be able to show up for work every day as their genuine selves. Similar to the reverence given to Earth’s biodiversity, we recognize the vast potential that exists when all of the facets of diversity within our team are appreciated and illuminated. This policy extends to all aspects of our employment practices.

THE ROLE

QC Manager, Furniture 

We are seeking a [QC Manager] to join our growing team. Use this section to give a concise overview of the role, including any unique responsibilities, scope, or context that will help candidates understand why this role matters. In this role, you will [insert impact statement describing how the role contributes to team and company goals].

Responsibilities

• Collaborate with Quality Assurance, Sourcing, Merchandising and most importantly the suppliers to embed quality checkpoints at an early stage to ensure the quality of the products throughout the whole process.
• Lead supplier quality and compliance assessment and guiding the supplier on best practices.
• Lead the interpretation of in-process and analytical data to make quality evaluations, recommend actions for improvements, and assure resolution.
• Be able to present on-site to supervise supplier QC personnel or self-perform QC actions for troubleshooting or continuous improvement.
• Conduct regular inspections and audits to identify and address quality issues promptly.
• Collaborate with stakeholders to resolve quality-related issues and implement corrective actions as needed. 
• Be responsive to the customer complaints related to Product Quality & accordingly address the issues to the suppliers & suggest remedies.
• Proactively responding to all the Quality & returns related communications and closely monitoring quality to reduce the Return percentage.
• Utilize and apply basic data-analysis tools such as SPC and Pareto Charts in review of data to drive process and/or continuous improvement.
• Support the implementation of Quality Management System with HQ Quality Assurance.

Qualifications

Required:

• Bachelor's degree in science or engineering or relevant field
• 8+ years of proven experience in quality control. Ideally in furniture or home goods industries.
• Quality control experience in a manufacturing environment and/or field quality experience would be a plus.
• Strong knowledge of quality control methodologies, tools, and best practices.
• Strong communication and interpersonal skills, with the ability to collaborate effectively across different partners
• Be able to travel >50% of the time
• Demonstrated auditing and corrective action proficiency.
• Demonstrated record of successfully assessing and determining the impact of current and potential regulatory compliance issues.
• Demonstrated proficiency in root cause analysis as applied in a manufacturing environment.
• Excellent problem solving and decision-making skills.

Preferred: 

• Furniture and Hardgoods industry-specific experience or tools]

• [Direct-to-consumer, retail, or e-commerce background]

THE ROLE

Sourcing Manager - Men's Outerwear (SEA)

RESPONSIBILITIES:

• Scout for vendor partners in China/Hong Kong or SEA who can manufacture high quality Men's Outerwear products with fast production lead time
• Pitching and on-boarding vendor partners in speed. This should be done with clear criteria around the initial test period and ensuring their ability to scale, if the test period is successful.
• Drive excellence in partner operations for existing supplier relationships within current Quince categories, while expanding a redundant supplier base  improving Quince's product costs, quality, and commercial terms for sustainable sales and profitability
• Manage capacity at a supplier and style level to keep pace with company growth and scale
• Material Sourcing: Resource in speed any materials that can effectively improve product cost, quality and speed as options for scaling order. Have experience negotiating with suppliers throughout the supply chain from T1 to T2 & T3 (as needed)  mill/ vendor partners.
• Open costing expertise: Have solid open costing breakdown experience from brand or manufacturer side to build a clear strategy for costing negotiations; able to construct a validated cost structure/ template to negotiate with vendor partners without relying on vendor data only.
• Act as an Ambassador to our partners in all interactions, building and deepening our relationships Continuous improvement
• Drive for higher hit-rate launches (reviews, returns, sales) through product excellence and drive for faster development times by identifying bottlenecks and proposing solutions
• Have a clear strategic, commercial understanding of the sourcing landscape and trade benefits that can improve product costs and speed of product to market destined for the USA, Canada, and Europe as an asset. 
• Lead at 30,000 ft and 3000 ft involving a diverse set of stakeholders from different functions and nationalities.  Be willing to be scrappy at times to improve on existing ways of working and redefining new processes and SOP for faster speed and continuous improvement.

QUALIFICATIONS:

• Experience: 10 year + sourcing and merchandising experience in Men’s apparel categories with high-end national brands in the United States & Europe specifically in Men's Outerwear. 
• Consumer focused and ambitious individual providing strategic leadership and act as a role model in business with self assurance, pride, and passion that exudes personal and professional impact
• Self-Motivated: Proven ability as a self starter and quick independent learner adapting swiftly to new challenges
• Detail Oriented: Exceptional attention to details with a data driven approach to decision making and problem-solving.
• Analytical Skills: Strong analytical mindset with a focus on execution, process improvement, and brand enhancement.
• Curiosity: Continuous learner with a proactive attitude, open to new perspectives and adaptable to changing circumstances.
• Supply Chain or Operations Background: Good track record in supply chain management or operations contributing to a well-rounded understanding of the retail landscape.
• Collaborative Nature: Excellent interpersonal skills, fostering collaboration across teams, skilled in written and verbal communication and presentation.
• Resilient under pressure and relentless in the drive to create broader impact by being bold and challenging the status quo.

Your Impact

As the Engineering Manager for Mobile, you will lead and grow the team that designs the technology powering Axon Device Manager, Axon Device Checkout, and the Fleet 3 Dashboard—mobile IoT applications that connect Axon devices to officers in the field, promoting transparency and protecting truth worldwide. Looking ahead, this role is scoped for expansion: you will help define and staff the next wave of Axonʼs mobile offerings, consolidating experiences where it makes sense and scaling our platform to support additional applications and features still on the roadmap.

You'll collaborate daily with software engineers, product managers, designers, and a Release Manager to turn bold product concepts into secure, reliable mobile and frontend experiences. Your deep expertise in Android, iOS, or modern frontend development (React, TypeScript), along with broad knowledge of modern application architecture, release practices, and observability, will enable you to set technical direction, unblock delivery, and raise the bar on code quality and system design. Based in Ho Chi Minh City, you'll lead a team of engineers in Vietnam while partnering closely with peer engineering leaders and product teams in the U.S., fostering a culture of innovation and continuous learning that accelerates feature velocity without compromising quality and stability.

Our mobile products are already trusted by major agencies across the globe. Under your leadership, enhanced mobile capabilities—real-time video streaming, AI-driven insights, and seamless device management—will unlock even more value for new and existing customers. The software you shepherd to market will empower officers to act faster, capture truth, and ultimately Protect Life.

Where You’'ll Work

Work Location: This role is based out of our Ho Chi Minh Office and follows a hybrid schedule. We rely on in-person collaboration and ask that team members work onsite Tuesdays through Fridays, with the flexibility to work remotely on Mondays, unless there is an approved workplace accommodation. We believe that connection fuels innovation, and our in-office culture is designed to foster meaningful teamwork, mentorship, and shared success.
What You’ll Do
Reports To: Engineering Manager
Direct Reports: 5-8 Software Engineers

• Ensure alignment of team objectives with organizational goals and priorities.
• Drive execution—planning, backlog grooming, stand-ups, demos, and retrospectives—so the team ships predictably and learns continuously.
• Deliver new features, performance optimizations, and reliability enhancements to customers on a predictable, high-quality cadence.
• Provide dotted-line leadership for the mobile team in Vietnam—reviewing architecture, roadmaps, and release readiness while empowering their local manager for day-to-day execution.
• Partner with Product and Design to craft intuitive, resilient mobile experiences.
• Work cross-functionally with other engineering teams (Cloud, Firmware, Middleware, Other Mobile Teams) to deliver seamless integration of key components.
• Contribute to architecture discussions, perform thoughtful code and design reviews.
• Collaborate with Recruiting to attract top talent, then onboard, mentor, and develop engineers through regular 1:1s, feedback, and growth plans.
• Champion modern engineering practices—CI/CD, automated testing, and observability—and cultivate a culture of continuous improvement and ownership.

What You Bring

Must-Have

• Experience – 8+ years in mobile or software development, with at least 3 years managing engineers; demonstrated success planning and delivering multiple overlapping projects that span several months.
• Scalable Processes – Hands-on practice establishing engineering workflows that prioritize quality, security, maintainability, extensibility, and operational discipline.
• Leadership – A track record of guiding and mentoring diverse teams while supporting both technical mastery and career growth.
• Technical Expertise – Deep proficiency in one of: Android, iOS, or modern frontend development (React, TypeScript), including shipping production apps to Google Play, the App Store, or deploying large-scale production frontend applications to real users.

Nice to Have

• Familiarity with two or more of: Android, iOS, and modern frontend frameworks (React, TypeScript). Desktop experience (e.g., Electron) is a plus.
• Knowledge of Video Streaming and IoT Device Connectivity.
• Familiarity with networking protocols such as TCP, UDP, BLE, and Wi-Fi, and comfort using tools like Wireshark or Charles for troubleshooting.

Benefits That Benefit You

• Medical and Dental Insurance
• Vision Insurance
• Robust Paid Time Off policy
• Bonuses
• Lunch allowance
• Cell phone stipend
• Free LinkedIn Learning account or similar learning platforms
• Access to 24/7 online emotional and mental support
• Gym membership
• Free parking
• Stocked fridges and pantries — free coffee, cold beverages, snacks
• Annual company outing trip
• Monthly team social activities

Reporting to the Head of Customer Success, the Customer Success Manager Scale (CSMS) manages a portfolio of customer accounts and is responsible for driving customer value realisation, engagement, and retention across the RightShip product suite. 

The CSM, Scale will focus on the mid-market and long-tail segment of customers that are primed for nurturing and growth. The role ensures customers are successfully onboarded, supported and enabled to maximise the value of RightShip’s solutions throughout the lifecycle of their engagement. The CSM acts as a trusted partner to customers, working closely with Sales, Product, and Support teams to ensure strong implementation, adoption, proactive engagement, and timely contract renewals. 

The CSM plays an important role in maintaining strong customer relationships, identifying risks to retention, and supporting growth opportunities across the customer portfolio.  

RESPONSIBILITIES

Customer Onboarding and Implementation

• Act as the primary point of contact for assigned customers during onboarding and implementation across the RightShip suite of products and services. 
• Coordinate onboarding activities including account enablement, configuration, training and early adoption support. 
• Guide customers through key product capabilities and ensure alignment between customer objectives and the value delivered by RightShip solutions. 
• Ensure a smooth transition from Sales to Customer Success by supporting the handover of new accounts and confirming customer goals and success criteria. 

Customer Engagement and Value Realisation 

• Manage an assigned portfolio of customer accounts, maintaining regular engagement to ensure customers derive value from RightShip’s products and services. 
• Develop and maintain strong working relationships with customer stakeholders to understand their operational needs and priorities. 
• Monitor customer usage, engagement and satisfaction to identify opportunities to improve adoption and overall customer outcomes. 
• Proactively identify potential risks, blockers or issues affecting customer success and work with internal teams to resolve them in a timely manner. 
• Act as the voice of the customer by gathering feedback and sharing insights with Product, Sales and other internal teams to improve solutions and customer experience.  

Customer Retention and Account Health 

• Support the achievement of customer retention and renewal targets by ensuring customers realise measurable value from RightShip’s services. 
• Maintain visibility of contract timelines and work collaboratively with Sales teams to support timely renewals. 
• Identify potential retention risks within the portfolio and escalate where necessary to ensure proactive mitigation. 
• Track key customer success indicators including engagement, adoption and satisfaction across assigned accounts. 

Customer Support and Issue Management 

• Serve as the first point of contact for customer queries, product usage questions and service requests. 
• Coordinate internally with Product, Platform Support and other teams to resolve issues efficiently. 
• Maintain clear communication with customers throughout issue resolution and ensure appropriate follow-up. 
• Support the delivery of service levels and response standards expected by customers. 

Commercial Collaboration 

• Identify opportunities within the customer portfolio for additional value through product adoption, expanded usage or additional services. 
• Collaborate with Sales teams to support customer discussions relating to upgrades, renewals or new solutions. 
• Provide insights and context from ongoing customer engagement to support commercial conversations and account planning. 

QUALIFICATIONS, SKILLS & ATTRIBUTES

• Bachelor’s degree in Business, Maritime Studies, Marketing or related discipline 
• 6–8+ years’ experience in customer success, account management, customer experience or client relationship roles. 
• Experience working with SaaS platforms, digital products or maritime industry solutions is desirable. 
• Strong ability to build relationships with customers and understand their operational needs. 
• Ability to communicate product value and translate technical capabilities into practical customer outcomes. 
• Strong organisational skills and ability to manage multiple customer relationships simultaneously. 
• Ability to collaborate effectively across cross-functional teams. 

Your Impact

As a Technical Program Manager, you will leverage your leadership skills and expertise to partner with engineering and product management teams to drive projects from inception, through design, development, and deployment. You’ll collaborate with product management and engineering teams to translate initial proposals into executable plans, ensuring that requirements are clear. Once plans are developed, you ensure plans stay on track by leveraging mechanisms that manage scope, risks and ensure healthy execution heartbeat to ensure initiatives to develop new products and features are completed on-time, on-budget, delight our customers and make a measurable social impact.

You’ll also have a outsized force-multiplier impact working across all pillars (business units) at Axon.

The ideal candidate is an experienced technical program manager who has a proven track record of executing and coordinating complex software deliverables across multiple teams and job roles. Sitting at the middle of product, design, and engineering, you should love to build relationships across a wide variety of personalities, while driving the execution of the product. You leverage your technical expertise and detail-oriented mindset to help the team identify, prioritize, and troubleshoot blockers and manage cross team dependencies.

What You’ll Do

Work Location: This role is based out of our Ho Chi Minh Office and follows a hybrid schedule. We rely on in-person collaboration and ask that team members work onsite Tuesdays through Fridays, with the flexibility to work remotely on Mondays, unless there is an approved workplace accommodation. We believe that connection fuels innovation, and our in-office culture is designed to foster meaningful teamwork, mentorship, and shared success.
Reports to: Director of Technical Program Management
Direct Reports: None

• Lead execution across product management, engineering, and design teams to build excellent, data-driven project plans and schedules.
• Drive process improvements in your space to build better faster so they teams are more effective and can deliver with higher velocity because of your impact.
• Own your dependencies & invent and simplify as you face challenges pushing everyone towards the right outcome.
• Tracking all major risks/issues/roadmaps and ensure clear communication of issues
• Build trust with senior leaders by aligning your priorities with theirs, providing timely, accurate, and succinct status updates, and helping other teams when needed
• Leading by example with thoroughness, detail, and care for our customers.
• Work with all levels of technical staff across software and hardware engineering earning their trust, holding them accountable and problem solving alongside them.
• You’ll help teams capture and improve detailed process and software architectural documentation as needed.
• Communicate regularly and effectively with our teams in Seattle, Scottsdale, Vietnam and Finland.

What You Bring

• Bachelor’s degree in Computer Science, Software/Electrical Engineering, Data Science, or other related field
• 7+ years professional experience in leading and managing system/software delivery, with at least 2 specifically in a technical program management role.
• High degree of competency and proven success with project management including: Agile Software Development Lifecycle methodology, identifying and managing risks, tracking dependencies and milestones, and communicating overall project status.
• Evidence in work history of owning and driving large, ambiguous technical software programs
• You are able to learn quickly and cannot only deal with ambiguity, but can effectively partner with others to reduce ambiguity
• You resonate with Axon's Values and our mission that technology can be applied to tackle public safety's biggest challenges.
• Strong interpersonal skills including mentoring, coaching, collaborating, influencing and team building
• Strong written and verbal English communication skills
• Experienced with enterprise SaaS or other mission critical software product is a plus.
• Experienced with cloud IaaS and PaaS offering such as AWS and Azure is a plus.

Benefits that Benefit You

• Medical, Dental and Vision Insurance
• Robust Paid Time Off policy
• Bonuses
• Lunch allowance
• Cell phone stipend
• Free LinkedIn Learning account or Udemy account
• Access to 24/7 online emotional and mental support
• Gym membership
• Free parking
• Stocked fridges and pantries - free coffee, cold beverages, snacks
• Annual Company Outing Trip
• Monthly team social activities

Your Impact

Officers can spend up to a third of their shift staring at a computer screen, populating boxes and filling out forms. While essential, there is a direct trade-off – when an officer is tied up on a computer, they aren't actively patrolling or engaging with their communities.

Axon Records is our state-of-the-art records management system. Axon Records re-imagines the way officers write reports in the field to how detectives help prosecute crime. Police reports come to life with video at the heart of the record to tell the full story. By leveraging AI and Machine Learning towards data, we can support new strategies for how officers get paperwork done accurately while increasing their safety and ability to serve their community more effectively.

We believe that happy teams take good care of their customers, so we foster a friendly, open, introspective team culture that encourages everyone to speak their mind and deliberately avoids red tape, unnecessary rituals, politics, and jerks. 

We believe we can only succeed if we deeply understand our customers and get to know them personally. We spend a lot of time with law enforcement officers to learn about their needs, watch their experience and see the real impact of our work. Your first ride-along with a patrol officer will forever change your perception of what the job is, and what the city is like.

What You’ll Do

Location: This role is based out of our Ho Chi Minh City Office and follows a hybrid schedule. We rely on in-person collaboration and ask that team members work onsite Tuesdays through Fridays, with the flexibility to work remotely on Mondays, unless there is an approved workplace accommodation. We believe that connection fuels innovation, and our in-office culture is designed to foster meaningful teamwork, mentorship, and shared success.
Reports to: Design Manager
Direct Reports: none

• Own Key Product Areas: Take ownership of specific Standards features. Design and deliver user-centric solutions that align with product goals and enhance the overall user experience.
• Contribute to Product Strategy: Work closely with Product Management to influence product direction and prioritize investments.
• Execute End-to-End Design Process: Lead the design process for these product areas—from research and discovery through prototyping, testing, and final implementation—ensuring high-quality outcomes.
• Conduct User Research: Collaborate with Product Managers to plan and execute user research to uncover insights and inform design decisions. Leverage user research and data to inform design decisions and iterate on solutions based on feedback.
• Leverage AI Thoughtfully: Design experiences that responsibly integrate AI by clearly communicating when and how AI is being used, ensuring transparency, trust, and usability.
• Collaborate Across Teams: Work with US-based and local PMs, engineers, and designers, navigating time zone differences with flexibility and clear communication.
• Design for Multi-Modal Experiences: Focus on creating seamless, user-friendly solutions across mobile and desktop platforms that address diverse user needs.
• Simplify Complexity: Turn complex workflows into intuitive, scalable designs that are easy to understand and use.
• Communicate Effectively: Present design concepts and product ideas clearly to stakeholders to build alignment and support.

What You Bring

• Experience in Product Design: 5+ years of product design experience, including at least 2 years leading major design initiatives.
• Enterprise Design Expertise: 3+ years of experience researching, designing, and shipping enterprise software or complex consumer workflows (beyond simple consumer applications).
• User-Centered Design Mastery: Proven ability to apply user-centered design processes and methodologies to product definition, design, and development. Hands-on experience across all stages of the design process, including research, sketches, wireframes, high-fidelity mockups, prototyping, and usability testing.
• Collaborative Spirit: A passion for early product definition as well as collaborating with cross-functional teams, including Product Management and Engineering, to bring designs to life.
• Prototyping and Conceptual Skills: Strong conceptual abilities with a proven track record of rapidly prototyping and iterating on designs to communicate ideas effectively.
• Communication Excellence: Exceptional written and verbal communication skills, with the ability to explain design decisions clearly to diverse audiences.
• Tool Proficiency: Highly skilled in the latest design tools and adaptable to new ones. Familiarity with Figma is preferred, as well as enthusiasm for exploring emerging design technologies.
• Versatile Team Player: Capable of working independently and thriving in a collaborative team environment. Comfortable leading initiatives or supporting others, depending on the context.
• Curiosity and Adventure: A boundless curiosity and eagerness to explore new challenges and opportunities in design.
• Portfolio of Excellence: A portfolio showcasing your work, available for review.
• Education: Bachelor’s degree in Interaction Design, Graphic Design, Industrial Design, HCI, or a related field. 

Benefits that Benefit You

• Medical, Dental and Vision Insurance 
• Robust Paid Time Off policy 
• Bonuses 
• Lunch allowance 
• Cell phone stipend 
• Free LinkedIn Learning account or Udemy account
• Access to 24/7 online emotional and mental support 
• Gym membership 
• Free parking 
• Stocked fridges and pantries - free coffee, cold beverages, snacks 
• Annual Company Outing Trip 
• Monthly team social activities

Your Impact

You are a Junior Software Engineer looking to take your career and technical skills to the next level. Your passion is learning new technical areas and coming up with innovative solutions for customer problems. You are looking for an opportunity to grow rapidly and take on high impact work alongside your team.

At Axon, you will develop high quality mission critical software in a collaborative environment while leveraging modern frameworks, tools, and AI-assisted development workflows. You will operate in an AI-first engineering environment where intelligent tooling, code generation, and data-driven decision making are embedded into daily development practices.

You will use your passion, experience, and analytical skills to help bring new solutions to public safety and leave a positive impact on the world.

What You’ll Do

Work Location
This role is based out of our Ho Chi Minh City office and follows a hybrid schedule: onsite Tuesday through Friday and remote on Mondays, unless an approved accommodation applies. We place a high value on in-person collaboration and building a strong in-office culture.
Reports to: Software Engineering Manager

• Participate in code reviews and architecture design meetings, incorporating AI-assisted insights and tooling
• Own and drive end-to-end features with Product and Design, leveraging AI tools to accelerate development and improve quality
• Ensure that your code hits a high bar for quality and performance, including validating AI-generated code outputs
• Work in an AI-first environment where developer productivity is augmented through copilots, automation, and intelligent systems
• Work together with like-minded people who are passionate about our mission
• Work with the latest open source technologies and AI-enabled development platforms
• Have mentorship from experienced engineers on both traditional and AI-assisted software engineering practices

What You Bring

• Bachelor's Degree in Computer Science or Engineering, OR 2+ years of relevant experience, OR coding boot camp
• Professional software development internship
• Experience in at least one managed language such as Java, Scala, Go, C# or similar
• Familiarity with or interest in AI-assisted development tools, code generation, and automation workflows
• You follow the latest in software engineering, including emerging AI-driven development practices
• You love delighting end users and solving novel challenges in a rapidly evolving technical landscape

Benefits That Benefit You

• Medical and Dental Insurance
• Vision Insurance
• Robust Paid Time Off policy
• Bonuses
• Lunch allowance
• Cell phone stipend
• Free LinkedIn Learning account or similar learning platforms
• Access to 24/7 online emotional and mental support
• Gym membership
• Free motorbike parking
• Stocked fridges and pantries — free coffee, cold beverages, snacks
• Annual company outing trip
• Monthly team social activities

About Us

AB InBev is the leading global brewer and one of the world’s top 5 consumer product companies. With over 500 beer brands, we’re number one or two in many of the world’s top beer markets, including North America, Latin America, Europe, Asia, and Africa.

About BEES

Our ambition is – and always will be – to put customers at the heart of everything we do. Making their lives easier and their businesses more profitable. Through our B2B e-commerce and SaaS platform, we bring the power of digital to small and medium-sized retailers and the companies that service them, unlocking new growth opportunities for all. With offices in São Paulo and Campinas, we encourage our team to participate in major events and significant meetings throughout the year.

Learn more on how BEES keeps business buzzing at www.bees.com 

About the Role

The Technical Account Manager (TAM) serves as the primary technical contact for partners using the BEES system in expansion markets. This role ensures seamless product implementation, resolves technical issues, and collaborates with Key Account Managers (KAMs) to consolidate and address technical requirements.

Key Responsibilities

• Ensure timely and accurate deployment of BEES systems to partners.
• Provide technical assistance to Key Account Managers (KAMs) and partners, engaging internal tech teams (Product Consultants & Professional Services) when necessary.
• Troubleshoot BEES product issues, manage complaints, and maintain strong partner relationships.
• Offer product expertise and guidance, escalating complex technical inquiries to the Product Consultant team.
• Monitor the functionality of all deployed equipment, ensuring correct installation and smooth operation.
• Maintain and update partner technical roadmaps and priorities.

Qualifications & Skills

• Bachelor’s degree in a related field.
• Fluent/Advanced skills in English (both written and spoken).
• Be a native Vietnamise or hold a valid full-time work visa for Vietnam, and speak fluently the Vietnamise language. 
• Experience in project management and stakeholder coordination.
• Strong problem-solving skills and a client-centric approach.
• Ability to manage stakeholders across different countries (LATAM experience is a plus).
• Excellent negotiation and communication skills (Spanish proficiency is an advantage).

Your Impact

You’ll be part of an engineering team, participate in multiple activities to develop features of Axon’s camera products from inception, through design, development, and release. You live and breathe device software that require high stability and fast, consistent performance. You love working with the latest open source technologies, and can leverage your system design skills to make the right technical decisions on a system that needs to be bullet-proof.

Not only can you drive decisions among competing engineering trade-offs, your empathy with customers allows you to intuit innovative solutions for our customer problems. You will be working closely with product managers and designers to ensure we are building the right solution for our customers. You also enjoy mentoring other engineers, and love to be a hands-on teacher helping to up level the engineers around you as of a senior engineer.

Join us to work with a passionate, mission-driven group of folks who want to positively impact the lives of first responders and those that they serve.

What You’ll Do

Work Location: This role is based out of our Ho Chi Minh Office and follows a hybrid schedule. We rely on in-person collaboration and ask that team members work onsite Tuesdays through Fridays, with the flexibility to work remotely on Mondays, unless there is an approved workplace accommodation. We believe that connection fuels innovation, and our in-office culture is designed to foster meaningful teamwork, mentorship, and shared success.
Report to: Software engineering manager
Responsibilities:

• Design, develop, and deploy new features for Axon’s camera systems in in a secure, privacy preserving way.
• Coordinate across teams on a breadth of platforms including desktop, mobile applications, and backend services.
• Set a high technical bar for the team through code and architecture design reviews.
• Participate in technical issues troubleshooting and solving of the team.
• Resolve ambiguity in product requirements potentially resolve conflicting requirements.
• Mentor and coach junior engineers.

What you bring

Requirements

• Bachelor’s degree in Computer Science, Engineering, Electronics, or an equivalent technical field.
• 8+ years of professional experience in embedded software development.
• Proficiency in C/C++, Golang, and other relevant programming languages.
• Strong understanding of computer science fundamentals including data structures, algorithms, runtime analysis, object-oriented design, and code quality verification.
• Experience with writing unit test, integration and/or system level tests
• Excellent troubleshooting and problem-solving skills in embedded software development.
• Proven experience with Embedded Linux development.
• Solid networking knowledge (TCP/IP, DNS, DHCP, TLS/SSL, etc.) with hands-on experience in WiFi, LTE, and GPS technologies.
• Quick to learn and adapt to new technologies and systems.
• Strong communication skills in English (both written and verbal).

Referred

• Master’s degree in Computer Science, Engineering, Electronics, or a related technical field.
• Familiarity with CI/CD tools (e.g., Jenkins, TeamCity), source code repositories (e.g., Git), and Jira.
• Knowledge of security in computing and best practices.
• Experience with Yocto and embedded Linux-based build systems.
• Knowledge of Cloud services
• Agile Software Development Lifecycle methodology.

Compensation and Benefits

• Medical and Dental Insurance
• Vision Insurance
• Robust Paid Time Off policy
• Bonuses
• Lunch allowance
• Cell phone stipend
• Free LinkedIn Learning and Udemy account
• Access to 24/7 online emotional and mental support
• Gym membership
• Free parking
• Stocked fridges and pantries - free coffee, cold beverages, snacks
• Annual Company Outing Trip
• Monthly team social activities

Your Impact

As a senior engineer on the team, you will be intimately involved in the architecture decisions that will shape this product. You live and breathe cloud services that require high availability and fast, consistent performance. You love working with the latest open source technologies, and can leverage your system design skills to make the right technical decisions on a system that needs to be bullet-proof.

Not only can you drive decisions among competing engineering trade-offs, your empathy with customers allows you to intuit innovative solutions for our customer problems. You will be working closely with product managers and designers to ensure we are building the right solution for our customers. You also enjoy mentoring other engineers, and love to be a hands-on teacher helping to up level the engineers around you.

Join us to work with a passionate, mission-driven group of folks who want to positively impact the lives of first responders and those that they serve.

What You’ll Do

Work Location: This role is based out of our Ho Chi Minh City office and follows a hybrid schedule. We rely on in-person collaboration and ask that team members work onsite Tuesdays through Fridays, with the flexibility to work remotely on Mondays, unless there is an approved workplace accommodation. We believe that connection fuels innovation, and our in-office culture is designed to foster meaningful teamwork, mentorship, and shared success.
Reports to: Software Engineering Manager

• Lead engineering architecture design reviews
• Set a high technical bar for the team through code and architecture design reviews
• Mentoring engineers
• Working across teams with Product, Design, and Engineering to create integrated solutions that delight our customers
• Improve our Engineering process, including long-term thinking, sprint planning and stand-ups
• Building services that adhere to our high bar on availability and latency in this mission-critical space
• Working with the latest open source technologies
• Have a passion for creating detailed design documents and delivering technical presentations to train and guide fellow engineers

What You Bring

Required Skills

• Bachelor's Degree in Computer Science, Engineering, or related field
• 6+ years of professional software development experience
• Experience designing and delivering highly-available, scalable cloud-based systems
• Backend service experience in multiple, managed languages such as Go, Java, Scala, C#, or similar
• Experience working with SQL or NoSQL data stores
• Experience of building and operating public cloud hosted services on Azure or AWS, using Kubernetes, and infrastructure as code tools.
• Experience with designing platform components or foundational services that support multiple teams/products
• Understanding of platform security concerns: identity, access control, data encryption, and secure service-to-service communication
• Experience driving SLOs, SLAs, and incident response culture

Preferred Qualification

• CI/CD Tools : Jenkins, GitHub Actions
• Containerization : Docker, Podman
• Orchestration Tools : Kubernetes, OpenShift
• Infrastructure as Code (IaC) : Terraform, CloudFormation
• Monitoring and Logging: Prometheus, Grafana, ELK Stack
• Cloud Prividers : AWS (ECS, EKS), Azure DevOps, Goolge Cloud Build
• Security Best Practices : DevSecOps tools, vulnerability scanning

Benefits that Benefit You

• Medical and Dental Insurance
• Vision Insurance
• Robust Paid Time Off policy
• Bonuses
• Lunch allowance
• Cell phone stipend
• Free LinkedIn Learning account
• Access to 24/7 online emotional and mental support
• Gym membership
• Free parking
• Stocked fridges and pantries - free coffee, cold beverages, snacks
• Annual Company Outing Trip
• Monthly team social activities

We are seeking a Sourcing Manager, Jewelry to join our growing team. In this role, you will lead vendor relationships to execute and support the sourcing strategies across your region for the Fine Jewelry categories. This is a critical role that will build the foundation of our bags supply chain and report into the Director of Sourcing, Jewelry.

Responsibilities

• Business need analytics & supplier identification: finds, vets, pitches, signs and onboards vendors, to secure the best quality, cost, speed, reliability and scalability
• Pitching and on-boarding vendor partners in speed. This should be done with clear criteria around the initial test period and ensuring their ability to scale, if the test period is successful.
• Supplier relationship management: sets up the vendor for success thru vendor onboarding trainings, performance management thru WBR and MBR, etc
• Drive excellence in partner operations for existing supplier relationships within current Quince categories, while expanding the supply base and improving Quince's product costs, quality, and commercial terms.
• Pricing and cost optimization: collaboratively works with merchants, procurement and vendor partners on achieving margin target
• Build for speed, scalability and flexibility: works with vendors and Quince functional teams to build speed (fast Replenishment) and scalability, thru material staging and capacity management, educating vendors to build muscles for analyzing sales data, using planning and sales data to deliver optimum replenishment
• Compliance and responsible sourcing: ensures factories meet legal, ethical, and sustainability standards, including fair labour practices and certifications
• Risk management and contingency planning: counter sourcing, establish backup vendors or alternative sourcing strategies
• Act as an Ambassador to our partners in all interactions, building and deepening our relationships for continuous improvement

Qualifications

Required:

Experience: Minimum 5 years in strategic sourcing, procurement or supply chain management, preferable in the fine jewelry industry for global higher end retailers or brands

Education: Bachelor’s Degree in Business, Supply Chain Management, Operation Management, or a related field

Market Understanding: Deep industrial knowledge of jewel trends, materials and product categories including diamond, lab grown diamond, 14K gold, gold vermeil and silver

Negotiation Skills: Strong negotiation capabilities to secure the best terms with vendors

Analytical Skills: Ability to analyze internal and external data, vendor performance and product quality metrics

Self-Motivated: Proven ability as a self starter and quick independent learner adapting swiftly to new challenges

Detail Oriented: Exceptional attention to details with a data driven approach to decision making and problem-solving

Collaborative Nature: Excellent interpersonal skills, fostering collaboration across teams, skilled in  written and verbal communication and presentation

As an Institutional BD Manager, you will be responsible for driving the adoption of our platform/protocol among institutional players. Your goal is to secure high-value partnerships with hedge funds, market makers, asset managers, and corporate treasuries, facilitating their entry into the digital asset ecosystem through our infrastructure.

Key Responsibilities

1. Institutional Pipeline Management

• Identify and engage with institutional prospects, including Tier-1 and Tier-2 market makers, VC firms, OTC desks, and family offices.

• Lead the entire sales process from initial cold outreach and high-level presentations to complex contract negotiations and closing.

• Coordinate with Legal, Compliance, and Operations teams to ensure a smooth KYC/KYB and technical onboarding process for institutional clients.

2. Strategic Partnerships & Liquidity

• Negotiate and structure deals that increase on-platform liquidity, TVL (Total Value Locked), or trading volume.

• Identify opportunities for API integrations and sub-custody solutions for traditional financial (TradFi) institutions.

• Develop and manage "VIP" tiers, ensuring institutional clients receive competitive fee structures and bespoke support.

3. Product & Market Advocacy

• Act as the "voice of the customer" for institutional needs, relaying feedback to the Product and Engineering teams to improve API stability, security features, and reporting tools.

• Represent the firm at global institutional summits (e.g., Token2049, Blockworks Digital Asset Summit) to build a high-trust network.

4. Compliance & Risk Mitigation

• Stay updated on global crypto regulations (e.g., MiCA, VASP requirements, SEC/CFTC shifts) to ensure all BD activities are compliant.

• Work closely with the Risk department to assess the creditworthiness and reputational standing of potential institutional partners.

Required Skills & Qualifications

• 2–5 years in Business Development, Institutional Sales, or Account Management within Fintech, Prime Brokerage, or Web3 Infrastructure.

• Strong understanding of traditional finance (TradFi) instruments—derivatives, spot trading, lending, and settlement—and how they translate to DeFi/Web3.

• Ability to discuss technical specifications, including REST/FIX APIs, MPC (Multi-Party Computation) wallet security, and smart contract audits.

• Sophisticated verbal and written communication skills suitable for C-suite and Investment Committee presentations.

• A Bachelor’s degree in Finance, Economics, Business, or a related field (or equivalent practical experience in the crypto markets).

Preferred Qualifications

• A warm network of contacts within the crypto institutional space (Market Makers, Funds, or Custodians).

• Proficiency in a second language relevant to global financial hubs (e.g., Mandarin for the APAC corridor).

• Experience explaining complex DeFi concepts (Liquid Staking, RWA Tokenization) to traditional investors.

As an Institutional BD Manager, you will be responsible for driving the adoption of our platform/protocol among institutional players. Your goal is to secure high-value partnerships with hedge funds, market makers, asset managers, and corporate treasuries, facilitating their entry into the digital asset ecosystem through our infrastructure.

Key Responsibilities

1. Institutional Pipeline Management

• Identify and engage with institutional prospects, including Tier-1 and Tier-2 market makers, VC firms, OTC desks, and family offices.

• Lead the entire sales process from initial cold outreach and high-level presentations to complex contract negotiations and closing.

• Coordinate with Legal, Compliance, and Operations teams to ensure a smooth KYC/KYB and technical onboarding process for institutional clients.

2. Strategic Partnerships & Liquidity

• Negotiate and structure deals that increase on-platform liquidity, TVL (Total Value Locked), or trading volume.

• Identify opportunities for API integrations and sub-custody solutions for traditional financial (TradFi) institutions.

• Develop and manage "VIP" tiers, ensuring institutional clients receive competitive fee structures and bespoke support.

3. Product & Market Advocacy

• Act as the "voice of the customer" for institutional needs, relaying feedback to the Product and Engineering teams to improve API stability, security features, and reporting tools.

• Represent the firm at global institutional summits (e.g., Token2049, Blockworks Digital Asset Summit) to build a high-trust network.

4. Compliance & Risk Mitigation

• Stay updated on global crypto regulations (e.g., MiCA, VASP requirements, SEC/CFTC shifts) to ensure all BD activities are compliant.

• Work closely with the Risk department to assess the creditworthiness and reputational standing of potential institutional partners.

Required Skills & Qualifications

• 2–5 years in Business Development, Institutional Sales, or Account Management within Fintech, Prime Brokerage, or Web3 Infrastructure.

• Strong understanding of traditional finance (TradFi) instruments—derivatives, spot trading, lending, and settlement—and how they translate to DeFi/Web3.

• Ability to discuss technical specifications, including REST/FIX APIs, MPC (Multi-Party Computation) wallet security, and smart contract audits.

• Sophisticated verbal and written communication skills suitable for C-suite and Investment Committee presentations.

• A Bachelor’s degree in Finance, Economics, Business, or a related field (or equivalent practical experience in the crypto markets).

Preferred Qualifications

• A warm network of contacts within the crypto institutional space (Market Makers, Funds, or Custodians).

• Proficiency in a second language relevant to global financial hubs (e.g., Mandarin for the APAC corridor).

• Experience explaining complex DeFi concepts (Liquid Staking, RWA Tokenization) to traditional investors.

As an Institutional BD Manager, you will be responsible for driving the adoption of our platform/protocol among institutional players. Your goal is to secure high-value partnerships with hedge funds, market makers, asset managers, and corporate treasuries, facilitating their entry into the digital asset ecosystem through our infrastructure.

Key Responsibilities

1. Institutional Pipeline Management

• Identify and engage with institutional prospects, including Tier-1 and Tier-2 market makers, VC firms, OTC desks, and family offices.

• Lead the entire sales process from initial cold outreach and high-level presentations to complex contract negotiations and closing.

• Coordinate with Legal, Compliance, and Operations teams to ensure a smooth KYC/KYB and technical onboarding process for institutional clients.

2. Strategic Partnerships & Liquidity

• Negotiate and structure deals that increase on-platform liquidity, TVL (Total Value Locked), or trading volume.

• Identify opportunities for API integrations and sub-custody solutions for traditional financial (TradFi) institutions.

• Develop and manage "VIP" tiers, ensuring institutional clients receive competitive fee structures and bespoke support.

3. Product & Market Advocacy

• Act as the "voice of the customer" for institutional needs, relaying feedback to the Product and Engineering teams to improve API stability, security features, and reporting tools.

• Represent the firm at global institutional summits (e.g., Token2049, Blockworks Digital Asset Summit) to build a high-trust network.

4. Compliance & Risk Mitigation

• Stay updated on global crypto regulations (e.g., MiCA, VASP requirements, SEC/CFTC shifts) to ensure all BD activities are compliant.

• Work closely with the Risk department to assess the creditworthiness and reputational standing of potential institutional partners.

Required Skills & Qualifications

• 2–5 years in Business Development, Institutional Sales, or Account Management within Fintech, Prime Brokerage, or Web3 Infrastructure.

• Strong understanding of traditional finance (TradFi) instruments—derivatives, spot trading, lending, and settlement—and how they translate to DeFi/Web3.

• Ability to discuss technical specifications, including REST/FIX APIs, MPC (Multi-Party Computation) wallet security, and smart contract audits.

• Sophisticated verbal and written communication skills suitable for C-suite and Investment Committee presentations.

• A Bachelor’s degree in Finance, Economics, Business, or a related field (or equivalent practical experience in the crypto markets).

Preferred Qualifications

• A warm network of contacts within the crypto institutional space (Market Makers, Funds, or Custodians).

• Proficiency in a second language relevant to global financial hubs (e.g., Mandarin for the APAC corridor).

• Experience explaining complex DeFi concepts (Liquid Staking, RWA Tokenization) to traditional investors.

As an Institutional BD Manager, you will be responsible for driving the adoption of our platform/protocol among institutional players. Your goal is to secure high-value partnerships with hedge funds, market makers, asset managers, and corporate treasuries, facilitating their entry into the digital asset ecosystem through our infrastructure.

Key Responsibilities

1. Institutional Pipeline Management

• Identify and engage with institutional prospects, including Tier-1 and Tier-2 market makers, VC firms, OTC desks, and family offices.

• Lead the entire sales process from initial cold outreach and high-level presentations to complex contract negotiations and closing.

• Coordinate with Legal, Compliance, and Operations teams to ensure a smooth KYC/KYB and technical onboarding process for institutional clients.

2. Strategic Partnerships & Liquidity

• Negotiate and structure deals that increase on-platform liquidity, TVL (Total Value Locked), or trading volume.

• Identify opportunities for API integrations and sub-custody solutions for traditional financial (TradFi) institutions.

• Develop and manage "VIP" tiers, ensuring institutional clients receive competitive fee structures and bespoke support.

3. Product & Market Advocacy

• Act as the "voice of the customer" for institutional needs, relaying feedback to the Product and Engineering teams to improve API stability, security features, and reporting tools.

• Represent the firm at global institutional summits (e.g., Token2049, Blockworks Digital Asset Summit) to build a high-trust network.

4. Compliance & Risk Mitigation

• Stay updated on global crypto regulations (e.g., MiCA, VASP requirements, SEC/CFTC shifts) to ensure all BD activities are compliant.

• Work closely with the Risk department to assess the creditworthiness and reputational standing of potential institutional partners.

Required Skills & Qualifications

• 2–5 years in Business Development, Institutional Sales, or Account Management within Fintech, Prime Brokerage, or Web3 Infrastructure.

• Strong understanding of traditional finance (TradFi) instruments—derivatives, spot trading, lending, and settlement—and how they translate to DeFi/Web3.

• Ability to discuss technical specifications, including REST/FIX APIs, MPC (Multi-Party Computation) wallet security, and smart contract audits.

• Sophisticated verbal and written communication skills suitable for C-suite and Investment Committee presentations.

• A Bachelor’s degree in Finance, Economics, Business, or a related field (or equivalent practical experience in the crypto markets).

Preferred Qualifications

• A warm network of contacts within the crypto institutional space (Market Makers, Funds, or Custodians).

• Proficiency in a second language relevant to global financial hubs (e.g., Mandarin for the APAC corridor).

• Experience explaining complex DeFi concepts (Liquid Staking, RWA Tokenization) to traditional investors.

As an Institutional BD Manager, you will be responsible for driving the adoption of our platform/protocol among institutional players. Your goal is to secure high-value partnerships with hedge funds, market makers, asset managers, and corporate treasuries, facilitating their entry into the digital asset ecosystem through our infrastructure.

Key Responsibilities

1. Institutional Pipeline Management

• Identify and engage with institutional prospects, including Tier-1 and Tier-2 market makers, VC firms, OTC desks, and family offices.

• Lead the entire sales process from initial cold outreach and high-level presentations to complex contract negotiations and closing.

• Coordinate with Legal, Compliance, and Operations teams to ensure a smooth KYC/KYB and technical onboarding process for institutional clients.

2. Strategic Partnerships & Liquidity

• Negotiate and structure deals that increase on-platform liquidity, TVL (Total Value Locked), or trading volume.

• Identify opportunities for API integrations and sub-custody solutions for traditional financial (TradFi) institutions.

• Develop and manage "VIP" tiers, ensuring institutional clients receive competitive fee structures and bespoke support.

3. Product & Market Advocacy

• Act as the "voice of the customer" for institutional needs, relaying feedback to the Product and Engineering teams to improve API stability, security features, and reporting tools.

• Represent the firm at global institutional summits (e.g., Token2049, Blockworks Digital Asset Summit) to build a high-trust network.

4. Compliance & Risk Mitigation

• Stay updated on global crypto regulations (e.g., MiCA, VASP requirements, SEC/CFTC shifts) to ensure all BD activities are compliant.

• Work closely with the Risk department to assess the creditworthiness and reputational standing of potential institutional partners.

Required Skills & Qualifications

• 2–5 years in Business Development, Institutional Sales, or Account Management within Fintech, Prime Brokerage, or Web3 Infrastructure.

• Strong understanding of traditional finance (TradFi) instruments—derivatives, spot trading, lending, and settlement—and how they translate to DeFi/Web3.

• Ability to discuss technical specifications, including REST/FIX APIs, MPC (Multi-Party Computation) wallet security, and smart contract audits.

• Sophisticated verbal and written communication skills suitable for C-suite and Investment Committee presentations.

• A Bachelor’s degree in Finance, Economics, Business, or a related field (or equivalent practical experience in the crypto markets).

Preferred Qualifications

• A warm network of contacts within the crypto institutional space (Market Makers, Funds, or Custodians).

• Proficiency in a second language relevant to global financial hubs (e.g., Mandarin for the APAC corridor).

• Experience explaining complex DeFi concepts (Liquid Staking, RWA Tokenization) to traditional investors.

As an Institutional BD Manager, you will be responsible for driving the adoption of our platform/protocol among institutional players. Your goal is to secure high-value partnerships with hedge funds, market makers, asset managers, and corporate treasuries, facilitating their entry into the digital asset ecosystem through our infrastructure.

Key Responsibilities

1. Institutional Pipeline Management

• Identify and engage with institutional prospects, including Tier-1 and Tier-2 market makers, VC firms, OTC desks, and family offices.

• Lead the entire sales process from initial cold outreach and high-level presentations to complex contract negotiations and closing.

• Coordinate with Legal, Compliance, and Operations teams to ensure a smooth KYC/KYB and technical onboarding process for institutional clients.

2. Strategic Partnerships & Liquidity

• Negotiate and structure deals that increase on-platform liquidity, TVL (Total Value Locked), or trading volume.

• Identify opportunities for API integrations and sub-custody solutions for traditional financial (TradFi) institutions.

• Develop and manage "VIP" tiers, ensuring institutional clients receive competitive fee structures and bespoke support.

3. Product & Market Advocacy

• Act as the "voice of the customer" for institutional needs, relaying feedback to the Product and Engineering teams to improve API stability, security features, and reporting tools.

• Represent the firm at global institutional summits (e.g., Token2049, Blockworks Digital Asset Summit) to build a high-trust network.

4. Compliance & Risk Mitigation

• Stay updated on global crypto regulations (e.g., MiCA, VASP requirements, SEC/CFTC shifts) to ensure all BD activities are compliant.

• Work closely with the Risk department to assess the creditworthiness and reputational standing of potential institutional partners.

Required Skills & Qualifications

• 2–5 years in Business Development, Institutional Sales, or Account Management within Fintech, Prime Brokerage, or Web3 Infrastructure.

• Strong understanding of traditional finance (TradFi) instruments—derivatives, spot trading, lending, and settlement—and how they translate to DeFi/Web3.

• Ability to discuss technical specifications, including REST/FIX APIs, MPC (Multi-Party Computation) wallet security, and smart contract audits.

• Sophisticated verbal and written communication skills suitable for C-suite and Investment Committee presentations.

• A Bachelor’s degree in Finance, Economics, Business, or a related field (or equivalent practical experience in the crypto markets).

Preferred Qualifications

• A warm network of contacts within the crypto institutional space (Market Makers, Funds, or Custodians).

• Proficiency in a second language relevant to global financial hubs (e.g., Mandarin for the APAC corridor).

• Experience explaining complex DeFi concepts (Liquid Staking, RWA Tokenization) to traditional investors.

As an Institutional BD Manager, you will be responsible for driving the adoption of our platform/protocol among institutional players. Your goal is to secure high-value partnerships with hedge funds, market makers, asset managers, and corporate treasuries, facilitating their entry into the digital asset ecosystem through our infrastructure.

Key Responsibilities

1. Institutional Pipeline Management

• Identify and engage with institutional prospects, including Tier-1 and Tier-2 market makers, VC firms, OTC desks, and family offices.

• Lead the entire sales process from initial cold outreach and high-level presentations to complex contract negotiations and closing.

• Coordinate with Legal, Compliance, and Operations teams to ensure a smooth KYC/KYB and technical onboarding process for institutional clients.

2. Strategic Partnerships & Liquidity

• Negotiate and structure deals that increase on-platform liquidity, TVL (Total Value Locked), or trading volume.

• Identify opportunities for API integrations and sub-custody solutions for traditional financial (TradFi) institutions.

• Develop and manage "VIP" tiers, ensuring institutional clients receive competitive fee structures and bespoke support.

3. Product & Market Advocacy

• Act as the "voice of the customer" for institutional needs, relaying feedback to the Product and Engineering teams to improve API stability, security features, and reporting tools.

• Represent the firm at global institutional summits (e.g., Token2049, Blockworks Digital Asset Summit) to build a high-trust network.

4. Compliance & Risk Mitigation

• Stay updated on global crypto regulations (e.g., MiCA, VASP requirements, SEC/CFTC shifts) to ensure all BD activities are compliant.

• Work closely with the Risk department to assess the creditworthiness and reputational standing of potential institutional partners.

Required Skills & Qualifications

• 2–5 years in Business Development, Institutional Sales, or Account Management within Fintech, Prime Brokerage, or Web3 Infrastructure.

• Strong understanding of traditional finance (TradFi) instruments—derivatives, spot trading, lending, and settlement—and how they translate to DeFi/Web3.

• Ability to discuss technical specifications, including REST/FIX APIs, MPC (Multi-Party Computation) wallet security, and smart contract audits.

• Sophisticated verbal and written communication skills suitable for C-suite and Investment Committee presentations.

• A Bachelor’s degree in Finance, Economics, Business, or a related field (or equivalent practical experience in the crypto markets).

Preferred Qualifications

• A warm network of contacts within the crypto institutional space (Market Makers, Funds, or Custodians).

• Proficiency in a second language relevant to global financial hubs (e.g., Mandarin for the APAC corridor).

• Experience explaining complex DeFi concepts (Liquid Staking, RWA Tokenization) to traditional investors.

As an Institutional BD Manager, you will be responsible for driving the adoption of our platform/protocol among institutional players. Your goal is to secure high-value partnerships with hedge funds, market makers, asset managers, and corporate treasuries, facilitating their entry into the digital asset ecosystem through our infrastructure.

Key Responsibilities

1. Institutional Pipeline Management

• Identify and engage with institutional prospects, including Tier-1 and Tier-2 market makers, VC firms, OTC desks, and family offices.

• Lead the entire sales process from initial cold outreach and high-level presentations to complex contract negotiations and closing.

• Coordinate with Legal, Compliance, and Operations teams to ensure a smooth KYC/KYB and technical onboarding process for institutional clients.

2. Strategic Partnerships & Liquidity

• Negotiate and structure deals that increase on-platform liquidity, TVL (Total Value Locked), or trading volume.

• Identify opportunities for API integrations and sub-custody solutions for traditional financial (TradFi) institutions.

• Develop and manage "VIP" tiers, ensuring institutional clients receive competitive fee structures and bespoke support.

3. Product & Market Advocacy

• Act as the "voice of the customer" for institutional needs, relaying feedback to the Product and Engineering teams to improve API stability, security features, and reporting tools.

• Represent the firm at global institutional summits (e.g., Token2049, Blockworks Digital Asset Summit) to build a high-trust network.

4. Compliance & Risk Mitigation

• Stay updated on global crypto regulations (e.g., MiCA, VASP requirements, SEC/CFTC shifts) to ensure all BD activities are compliant.

• Work closely with the Risk department to assess the creditworthiness and reputational standing of potential institutional partners.

Required Skills & Qualifications

• 2–5 years in Business Development, Institutional Sales, or Account Management within Fintech, Prime Brokerage, or Web3 Infrastructure.

• Strong understanding of traditional finance (TradFi) instruments—derivatives, spot trading, lending, and settlement—and how they translate to DeFi/Web3.

• Ability to discuss technical specifications, including REST/FIX APIs, MPC (Multi-Party Computation) wallet security, and smart contract audits.

• Sophisticated verbal and written communication skills suitable for C-suite and Investment Committee presentations.

• A Bachelor’s degree in Finance, Economics, Business, or a related field (or equivalent practical experience in the crypto markets).

Preferred Qualifications

• A warm network of contacts within the crypto institutional space (Market Makers, Funds, or Custodians).

• Proficiency in a second language relevant to global financial hubs (e.g., Mandarin for the APAC corridor).

• Experience explaining complex DeFi concepts (Liquid Staking, RWA Tokenization) to traditional investors.

As an Institutional BD Manager, you will be responsible for driving the adoption of our platform/protocol among institutional players. Your goal is to secure high-value partnerships with hedge funds, market makers, asset managers, and corporate treasuries, facilitating their entry into the digital asset ecosystem through our infrastructure.

Key Responsibilities

1. Institutional Pipeline Management

• Identify and engage with institutional prospects, including Tier-1 and Tier-2 market makers, VC firms, OTC desks, and family offices.

• Lead the entire sales process from initial cold outreach and high-level presentations to complex contract negotiations and closing.

• Coordinate with Legal, Compliance, and Operations teams to ensure a smooth KYC/KYB and technical onboarding process for institutional clients.

2. Strategic Partnerships & Liquidity

• Negotiate and structure deals that increase on-platform liquidity, TVL (Total Value Locked), or trading volume.

• Identify opportunities for API integrations and sub-custody solutions for traditional financial (TradFi) institutions.

• Develop and manage "VIP" tiers, ensuring institutional clients receive competitive fee structures and bespoke support.

3. Product & Market Advocacy

• Act as the "voice of the customer" for institutional needs, relaying feedback to the Product and Engineering teams to improve API stability, security features, and reporting tools.

• Represent the firm at global institutional summits (e.g., Token2049, Blockworks Digital Asset Summit) to build a high-trust network.

4. Compliance & Risk Mitigation

• Stay updated on global crypto regulations (e.g., MiCA, VASP requirements, SEC/CFTC shifts) to ensure all BD activities are compliant.

• Work closely with the Risk department to assess the creditworthiness and reputational standing of potential institutional partners.

Required Skills & Qualifications

• 2–5 years in Business Development, Institutional Sales, or Account Management within Fintech, Prime Brokerage, or Web3 Infrastructure.

• Strong understanding of traditional finance (TradFi) instruments—derivatives, spot trading, lending, and settlement—and how they translate to DeFi/Web3.

• Ability to discuss technical specifications, including REST/FIX APIs, MPC (Multi-Party Computation) wallet security, and smart contract audits.

• Sophisticated verbal and written communication skills suitable for C-suite and Investment Committee presentations.

• A Bachelor’s degree in Finance, Economics, Business, or a related field (or equivalent practical experience in the crypto markets).

Preferred Qualifications

• A warm network of contacts within the crypto institutional space (Market Makers, Funds, or Custodians).

• Proficiency in a second language relevant to global financial hubs (e.g., Mandarin for the APAC corridor).

• Experience explaining complex DeFi concepts (Liquid Staking, RWA Tokenization) to traditional investors.

THE ROLE

Sourcing Manager - Men's Knit Tops (SEA)

RESPONSIBILITIES:

• Scout for vendor partners in China/Hong Kong or SEA who can manufacture high quality Men's Knit products with fast production lead time
• Pitching and on-boarding vendor partners in speed. This should be done with clear criteria around the initial test period and ensuring their ability to scale, if the test period is successful.
• Drive excellence in partner operations for existing supplier relationships within current Quince categories, while expanding the supply base and improving Quince's product costs, quality, and commercial terms for sustainable sales and profitability
• Material Sourcing: Resource in speed any materials that can effectively improve product cost, quality and speed as options for scaling order. Have experience negotiating with suppliers throughout the supply chain from T1 to T2 & T3 (as needed)  mill/ vendor partners.
• Open costing expertise: Have solid open costing breakdown experience from brand or manufacturer side to build a clear strategy for costing negotiations; able to construct a validated cost structure/ template to negotiate with vendor partners without relying on vendor data only.
• Act as an Ambassador to our partners in all interactions, building and deepening our relationships Continuous improvement
• Drive for higher hit-rate launches (reviews, returns, sales) through product excellence and drive for faster development times by identifying bottlenecks and proposing solutions
• Have a clear strategic, commercial understanding of the sourcing landscape and trade benefits that can improve product costs and speed of product to market destined for the USA, Canada, and Europe as an asset. 
• Lead at 30,000 ft and 3000 ft involving a diverse set of stakeholders from different functions and nationalities.  Be willing to be scrappy at times to improve on existing ways of working and redefining new processes and SOP for faster speed and continuous improvement.

QUALIFICATIONS:

• Experience: 10 year + sourcing and merchandising experience in Men’s apparel categories with high-end national brands in the United States & Europe specifically in Men's Knit Tops.
• Consumer focused and ambitious individual providing strategic leadership and act as a role model in business with self assurance, pride, and passion that exudes personal and professional impact
• Self-Motivated: Proven ability as a self starter and quick independent learner adapting swiftly to new challenges
• Detail Oriented: Exceptional attention to details with a data driven approach to decision making and problem-solving.
• Analytical Skills: Strong analytical mindset with a focus on execution, process improvement, and brand enhancement.
• Curiosity: Continuous learner with a proactive attitude, open to new perspectives and adaptable to changing circumstances.
• Supply Chain or Operations Background: Good track record in supply chain management or operations contributing to a well-rounded understanding of the retail landscape.
• Collaborative Nature: Excellent interpersonal skills, fostering collaboration across teams, skilled in written and verbal communication and presentation.
• Resilient under pressure and relentless in the drive to create broader impact by being bold and challenging the status quo.

THE ROLE

Sourcing Manager - Men's Outerwear (SEA)

RESPONSIBILITIES:

• Scout for vendor partners in China/Hong Kong or SEA who can manufacture high quality Men's Outerwear products with fast production lead time
• Pitching and on-boarding vendor partners in speed. This should be done with clear criteria around the initial test period and ensuring their ability to scale, if the test period is successful.
• Drive excellence in partner operations for existing supplier relationships within current Quince categories, while expanding a redundant supplier base  improving Quince's product costs, quality, and commercial terms for sustainable sales and profitability
• Manage capacity at a supplier and style level to keep pace with company growth and scale
• Material Sourcing: Resource in speed any materials that can effectively improve product cost, quality and speed as options for scaling order. Have experience negotiating with suppliers throughout the supply chain from T1 to T2 & T3 (as needed)  mill/ vendor partners.
• Open costing expertise: Have solid open costing breakdown experience from brand or manufacturer side to build a clear strategy for costing negotiations; able to construct a validated cost structure/ template to negotiate with vendor partners without relying on vendor data only.
• Act as an Ambassador to our partners in all interactions, building and deepening our relationships Continuous improvement
• Drive for higher hit-rate launches (reviews, returns, sales) through product excellence and drive for faster development times by identifying bottlenecks and proposing solutions
• Have a clear strategic, commercial understanding of the sourcing landscape and trade benefits that can improve product costs and speed of product to market destined for the USA, Canada, and Europe as an asset. 
• Lead at 30,000 ft and 3000 ft involving a diverse set of stakeholders from different functions and nationalities.  Be willing to be scrappy at times to improve on existing ways of working and redefining new processes and SOP for faster speed and continuous improvement.

QUALIFICATIONS:

• Experience: 10 year + sourcing and merchandising experience in Men’s apparel categories with high-end national brands in the United States & Europe specifically in Men's Outerwear. 
• Consumer focused and ambitious individual providing strategic leadership and act as a role model in business with self assurance, pride, and passion that exudes personal and professional impact
• Self-Motivated: Proven ability as a self starter and quick independent learner adapting swiftly to new challenges
• Detail Oriented: Exceptional attention to details with a data driven approach to decision making and problem-solving.
• Analytical Skills: Strong analytical mindset with a focus on execution, process improvement, and brand enhancement.
• Curiosity: Continuous learner with a proactive attitude, open to new perspectives and adaptable to changing circumstances.
• Supply Chain or Operations Background: Good track record in supply chain management or operations contributing to a well-rounded understanding of the retail landscape.
• Collaborative Nature: Excellent interpersonal skills, fostering collaboration across teams, skilled in written and verbal communication and presentation.
• Resilient under pressure and relentless in the drive to create broader impact by being bold and challenging the status quo.

About the role

We are looking for a Customer Success Manager to spearhead our enterprise solutions business in Ho Chi Minh City, Vietnam.

As a CSM at Appier, you aren't just a point of contact; you are a strategic partner. You will bridge the gap between complex technical capabilities and real-world business outcomes. Your mission is to ensure our enterprise clients are able to maximize their project key metrics results through our AI-driven Martech Enterprise solutions (Personalization Cloud, Data Cloud and AI Agents)

This role will begin as a 3-month contractor position, to be converted into a permanent position at the end of the contract period if performance standards are met.

Responsibilities of the role

• Strategic Stakeholder Management: Navigate complex enterprise hierarchies to build and maintain relationships with key personas—from C-level executives to project leads and end-users. You will act as the primary advocate for the client within Appier and the primary consultant for the client’s digital transformation.
• Strategic Adoption: Drive deep product integration and "stickiness" by aligning Appier’s solution with the client’s specific KPIs (e.g., ROAS, Conversion Rates, Retention).
• Customer Journey Mapping: Define and execute the post-sale journey, ensuring seamless onboarding and continuous value delivery through new use cases and feature rollouts.
• Retention & Growth: Own the commercial health of your portfolio, maintaining high retention rates while identifying white-space opportunities for upsells and cross-sells.
• Technical Problem Solving: Act as the first line of strategic defense, troubleshooting challenges and collaborating with Product/Engineering teams to turn customer feedback into product roadmaps.
• Cross-Functional Collaboration and Ownership: Work closely with Sales, Pre-sales, and Technical Support to ensure a unified "One Appier" experience for the client.

About you

[Essential]

• Experience: 3+ years in Customer Success or Account Management within a high-growth Software/AI environment
• Domain Expertise: Solid understanding of the digital marketing ecosystem
• Strategic thinker with deep analytical skills: Ability to translate raw data into actionable insights and Business Reviews (BRs) that resonate with senior leadership.
• Tech-Savvy: Comfortable discussing APIs, SDKs, and data integration logic with technical teams while translating those concepts for marketing users.
• Language Proficiency: Native Vietnamese speaker with Fluent English (written and verbal) to support SEA customers. 

[Nice to haves]

• Fast-learner, ability to strive in a fast-paced environment 
• Strong organizational and people management skills
• Effective and productive collaborator to drive cross-functional initiatives
• Excellent communicator with strong presentation skills
• Sales/pre-sales experience a plus

#LI-JP1

Work with the Best

We are Orderly, the ultimate destination for decentralized trading platforms. We are not satisfied with the limitations of centralized exchanges or the complexities of building decentralized order books. We aim to make trading easy, fast, and secure for everyone. How? By fusing the simplicity of CeFi with the power of DeFi.

At the heart of the issue lies “liquidity”. Builders often grapple with a paradox; traders need liquidity, but liquidity demands traders. Our solution is simple as is bold –concentrate all liquidity into one order book. One order book that connects all the liquidity in the crypto space.

Our ambition doesn't stop there. We're omnichain, championing chain abstraction. We envision seamless transactions, where the underlying blockchain is merely a detail. By concentrating liquidity, we aim to redefine the crypto landscape, making bridging and wrapped assets a thing of the past.

We are Orderly, and we are here to revolutionize DeFi, democratizing access to financial opportunities and fostering a fair, equitable paradigm for all.

A Glimpse into Your Future at Orderly Network

Orderly's affiliate manager is responsible for building and managing a company's affiliate program, including recruiting new affiliates, maintaining relationships with existing ones, and negotiating contracts: 

• What will you be working on?
  • Maintain a deep, up-to-date understanding of the affiliate marketing landscape, including industry trends, emerging technologies, and key players in the crypto and blockchain space.
  • Identify, source, and onboard the right set of affiliate partners to align with the company's product goals and business strategy.
  • Build, maintain, and grow strong relationships with top affiliates globally, ensuring long-term partnerships and mutual success.
  • Manage and optimize relationships with existing affiliates and clients, ensuring consistent performance and alignment with business objectives.
  • Collaborate with affiliate partners and internal teams to design and implement campaigns; work closely with Product and Engineering teams to address affiliate needs and ensure seamless integration and execution.
• Who will you be working with?
  • Maintain close collaboration with the Marketing, Operations, Product, and Business Development teams to ensure cohesive strategies and streamlined processes.
• About you
  • The ability to build relationships and manage a diverse community
  • The ability to thrive in a fast-paced environment
  • Strong analytical skills and the ability to interpret data
  • Proficiency in Microsoft Excel
  • Knowledge of affiliate networks
  • Exceptional planning and project management skills

Interested in Learning More?

• Our hiring process begins by meeting with our People Team, who help facilitate the process of placing you in your new role. You can expect to share your experience and ideas in online video interviews with our hiring team, made up of management and potential new colleagues.
• If you have experience in developing trading systems or financial-related products is a plus.
• You can prepare for this interview by mentally organizing your strategies and opinions on topics such as Web3, cryptocurrency trading platforms, and your vision of how to succeed. 
• Share this! Don’t be afraid of friends or co-workers stealing this job! If you are amazing and smart we will find a place for you. Check out our External Referral Incentives Program as well.

Work with the Best

We are Orderly, the ultimate destination for decentralized trading platforms. We are not satisfied with the limitations of centralized exchanges or the complexities of building decentralized order books. We aim to make trading easy, fast, and secure for everyone. How? By fusing the simplicity of CeFi with the power of DeFi.

At the heart of the issue lies “liquidity”. Builders often grapple with a paradox; traders need liquidity, but liquidity demands traders. Our solution is simple as is bold –concentrate all liquidity into one order book. One order book that connects all the liquidity in the crypto space.

Our ambition doesn't stop there. We're omnichain, championing chain abstraction. We envision seamless transactions, where the underlying blockchain is merely a detail. By concentrating liquidity, we aim to redefine the crypto landscape, making bridging and wrapped assets a thing of the past.

We are Orderly, and we are here to revolutionize DeFi, democratizing access to financial opportunities and fostering a fair, equitable paradigm for all.

A Glimpse into Your Future at Orderly Network

Orderly's affiliate manager is responsible for building and managing a company's affiliate program, including recruiting new affiliates, maintaining relationships with existing ones, and negotiating contracts: 

• What will you be working on?
  • Maintain a deep, up-to-date understanding of the affiliate marketing landscape, including industry trends, emerging technologies, and key players in the crypto and blockchain space.
  • Identify, source, and onboard the right set of affiliate partners to align with the company's product goals and business strategy.
  • Build, maintain, and grow strong relationships with top affiliates globally, ensuring long-term partnerships and mutual success.
  • Manage and optimize relationships with existing affiliates and clients, ensuring consistent performance and alignment with business objectives.
  • Collaborate with affiliate partners and internal teams to design and implement campaigns; work closely with Product and Engineering teams to address affiliate needs and ensure seamless integration and execution.
• Who will you be working with?
  • Maintain close collaboration with the Marketing, Operations, Product, and Business Development teams to ensure cohesive strategies and streamlined processes.
• About you
  • The ability to build relationships and manage a diverse community
  • The ability to thrive in a fast-paced environment
  • Strong analytical skills and the ability to interpret data
  • Proficiency in Microsoft Excel
  • Knowledge of affiliate networks
  • Exceptional planning and project management skills

Interested in Learning More?

• Our hiring process begins by meeting with our People Team, who help facilitate the process of placing you in your new role. You can expect to share your experience and ideas in online video interviews with our hiring team, made up of management and potential new colleagues.
• If you have experience in developing trading systems or financial-related products is a plus.
• You can prepare for this interview by mentally organizing your strategies and opinions on topics such as Web3, cryptocurrency trading platforms, and your vision of how to succeed. 
• Share this! Don’t be afraid of friends or co-workers stealing this job! If you are amazing and smart we will find a place for you. Check out our External Referral Incentives Program as well.