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Technical Consultant - System Engineering focus
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Overview
Join Esri’s Professional Services team as a Technical Consultant focused on system engineering for ArcGIS Enterprise. In this role, you will work directly with customers to design, deploy, migrate, and support enterprise‑scale GIS systems, with an emphasis on advanced deployment strategies such as high availability, disaster recovery, and Kubernetes‑based architectures.
Working alongside a team specializing in ArcGIS Enterprise, you will help customers navigate complex enterprise IT environments by applying proven system engineering practices across Windows, Linux, cloud, and containerized deployments. The work spans performance analysis, troubleshooting, and architecture evolution, supporting customers as their systems grow in scale, complexity, and criticality.
This position is ideal for someone with experience administering ArcGIS Enterprise who is motivated to deepen their expertise across multiple deployment patterns and enterprise technologies. You’ll engage with areas such as cloud infrastructure, data storage, authentication, and information security while contributing to challenging, innovative work at the intersection of ArcGIS Enterprise and enterprise IT systems.
Esri’s ArcGIS platform provides powerful tools for mapping and spatial analysis, enabling organizations to better understand where things happen and how data, systems, and decisions are connected. Esri’s Professional Services Division plays a critical role in advancing the ArcGIS enterprise mapping and analytics platform by helping users succeed, expanding the influence of GIS, and continuously improving our technology.
Responsibilities
- Participate in advanced Professional Services engagement types, including:
- Enterprise migrations and architecture modernization efforts
- System challenge resolution and advanced troubleshooting
- System Recovery Confidence Exercises and disaster recovery protection
- System proofs of concept for advanced ArcGIS Enterprise deployments
- Advanced ArcGIS Enterprise and database upgrades and deployments
- Windows, Linux, and Kubernetes‑based deployments
- Apply working knowledge of technologies that complement ArcGIS Enterprise, including relational databases (RDBMS), NoSQL stores, object storage systems, SAN, NAS, and related enterprise data tier components.
- Apply understanding of server‑side servicing stack models, enterprise authentication methods (native credentials, domain‑based authentication, SAML/OIDC, and related protocols), and foundational networking concepts such as TCP/IP, DNS, routing, and TLS.
- Lead customers and colleagues using well‑defined, repeatable system engineering methods that create shared understanding and successful outcomes at the intersection of ArcGIS Enterprise and enterprise IT systems.
- Collaborate closely with Professional Services staff to resolve complex technical challenges and support the technical growth and skill development of less‑experienced colleagues.
Requirements
- 5+ years of professional experience implementing and supporting enterprise GIS systems
- Experience administering ArcGIS Enterprise
- Familiarity with troubleshooting technical issues in server‑based systems
- Demonstrated ability to consistently apply a systematic, best‑practice‑driven approach to system engineering
- Ability to clearly communicate technical concepts to customers, executives, and technical and non‑technical audiences
- Ability to travel up to 25%
- Bachelor’s degree in Computer Science, Mathematics, Geographic Information Systems (GIS), or a related STEM field
Recommended Qualifications
- Knowledge of or interest in additional ArcGIS technologies
- Practical experience with one or more major cloud providers
- Experience with scripting and/or programming languages such as shell scripting, Python, PowerShell, or similar
- System administration experience with Windows, Linux, and/or Kubernetes platforms
- Knowledge of or interest in networking concepts including HTTP, TCP, TLS, DNS, firewalls, and proxy technologies
#LI-MN1
#LI-Onsite
Total Rewards
Esri’s competitive total rewards strategy includes industry-leading health and welfare benefits: medical, dental, vision, basic and supplemental life insurance for employees (and their families), 401(k) and profit-sharing programs, minimum accrual of 80 hours of vacation leave, twelve paid holidays throughout the calendar year, and opportunities for personal and professional growth. Base salary is one component of our total rewards strategy. Compensation decisions and the base range for this role take into account many factors including but not limited to skill sets; experience and training; licensure and certifications; and other business and organizational needs.
The Company
At Esri, diversity is more than just a word on a map. When employees of different experiences, perspectives, backgrounds, and cultures come together, we are more innovative and ultimately a better place to work. We believe in having a diverse workforce that is unified under our mission of creating positive global change. We understand that diversity, equity, and inclusion is not a destination but an ongoing process. We are committed to the continuation of learning, growing, and changing our workplace so every employee can contribute to their life’s best work. Our commitment to these principles extends to the global communities we serve by creating positive change with GIS technology. For more information on Esri’s Racial Equity and Social Justice initiatives, please visit our website here.
If you don’t meet all of the preferred qualifications for this position, we encourage you to still apply!
Esri is an equal opportunity employer (EOE) and all qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability status, protected veteran status, or any other characteristic protected by law. If you need reasonable accommodation for any part of the employment process, please email askcareers@esri.com and let us know the nature of your request and your contact information. Please note that only those inquiries concerning a request for reasonable accommodation will be responded to from this e-mail address.
Esri Privacy Esri takes our responsibility to protect your privacy seriously. We are committed to respecting your privacy by providing transparency in how we acquire and use your information, giving you control of your information and preferences, and holding ourselves to the highest national and international standards, including CCPA and GDPR compliance.
Ready to apply?
Apply to Esri
Overview
In this position, you will deploy and optimize advanced and mission critical ArcGIS deployments. You will partner directly with customers to share best practices on advanced ArcGIS Enterprise deployment architecture and integration topics.
This team supports Defense and Intel clients. You will be part of a talented cross-functional team of dynamic and passionate engineers to deliver capabilities that enable our customers to make a difference in communities around the world. You will be part of a team that influences lasting contributions for communities with the web and mobile applications you create.
The Professional Services division is the consulting and implementation arm of Esri. We break ground in new markets, push the technology envelope and ultimately deliver transformational solutions to high profile clients worldwide. The Professional Services organization is comprised of nearly 1,000 talented business and technical professionals who strive every day to help our users be successful.
Esri has a Relocation Assistance Program and can provide support with relocating to the Vienna, VA area for this position.
Responsibilities
- Deploy and configure complex ArcGIS in a wide variety of environments across operation systems, cloud providers, security architectures, customer types and organizations, to meet the customer's service level agreement
- Plan and execute the migration of content from one ArcGIS deployment to another, encompassing different architectures, deployment strategies and software components
- Troubleshoot advanced ArcGIS deployments, providing guidance for platform components such as storage, networking and security
- Work closely with customers and partners to identify, design, and certify key GIS workflows for the ArcGIS platform
- Collaborate internally to help customer organizations align their technical objectives and business goals with Esri's technology platform
Requirements
- 12+ years of professional experience in a similar position supporting similar responsibilities
- Experience designing, implementing and/or administrating enterprise ArcGIS or other comparable IT systems (desktop, server and online)
- Broad system administration experience on Windows and/or Linux
- Working knowledge of at least one scripting or programming language (such as Python, PowerShell, Javascript, C#)
- Familiarity with network concepts and topics (such as domains, directories, DNS, HTTPS, firewalls, proxies, load-balancing)
- Experience with at least one RDBMS, including SQL query writing (such as SQL Server, Oracle, PostgreSQL)
- US citizenship with Active or Current (within 2 years of active) Top Secret Security Clearance with SCI eligibility
- Bachelor's degree in Computer Science, Mathematics, Geographic Information Systems (GIS) or STEM related field
Recommended Qualifications
- Master's degree in Computer Science, Mathematics, Geographic Information Systems (GIS) or STEM related field
- One or more industry-standard IT certifications (such as Esri, Microsoft, Amazon)
- CompTIA Security + certification
- Experience with Esri software including ArcGIS Enterprise, ArcGIS Desktop, ArcGIS Online, Portal for ArcGIS and ArcGIS Runtime and their associates APIs or interfaces
- Cloud-based system operations (SysOps)
#LI-SS2
#LI-Onsite
Total Rewards
Esri’s competitive total rewards strategy includes industry-leading health and welfare benefits: medical, dental, vision, basic and supplemental life insurance for employees (and their families), 401(k) and profit-sharing programs, minimum accrual of 80 hours of vacation leave, twelve paid holidays throughout the calendar year, and opportunities for personal and professional growth. Base salary is one component of our total rewards strategy. Compensation decisions and the base range for this role take into account many factors including but not limited to skill sets; experience and training; licensure and certifications; and other business and organizational needs.
The Company
At Esri, diversity is more than just a word on a map. When employees of different experiences, perspectives, backgrounds, and cultures come together, we are more innovative and ultimately a better place to work. We believe in having a diverse workforce that is unified under our mission of creating positive global change. We understand that diversity, equity, and inclusion is not a destination but an ongoing process. We are committed to the continuation of learning, growing, and changing our workplace so every employee can contribute to their life’s best work. Our commitment to these principles extends to the global communities we serve by creating positive change with GIS technology. For more information on Esri’s Racial Equity and Social Justice initiatives, please visit our website here.
If you don’t meet all of the preferred qualifications for this position, we encourage you to still apply!
Esri is an equal opportunity employer (EOE) and all qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability status, protected veteran status, or any other characteristic protected by law. If you need reasonable accommodation for any part of the employment process, please email askcareers@esri.com and let us know the nature of your request and your contact information. Please note that only those inquiries concerning a request for reasonable accommodation will be responded to from this e-mail address.
Esri Privacy Esri takes our responsibility to protect your privacy seriously. We are committed to respecting your privacy by providing transparency in how we acquire and use your information, giving you control of your information and preferences, and holding ourselves to the highest national and international standards, including CCPA and GDPR compliance.
Ready to apply?
Apply to Esri
Overview
In this position, you will implement advanced ArcGIS deployments, analyze and solve technical problems, and optimize performance and organization. You will consult with end users on advanced enterprise deployment, architecture and integration topics.
This team supports Defense and Intel clients. You will be part of a talented cross-functional team of dynamic and passionate engineers to deliver capabilities that enable our customers to make a difference in communities around the world. You will be part of a team that influences lasting contributions for communities with the web and mobile applications you create.
The Professional Services division is the consulting and implementation arm of Esri. We break ground in new markets, push the technology envelope and ultimately deliver transformational solutions to high profile clients worldwide. The Professional Services organization is comprised of nearly 1,000 talented business and technical professionals who strive every day to help our users be successful.
Esri has a Relocation Assistance Program and can provide support with relocating to the Vienna, VA area for this position.
Responsibilities
- Deploy and configure ArcGIS in a wide variety of environments across operation systems, cloud providers, security architectures, customer types and organizations, to meet the customer's service level agreement
- Plan and execute the migration of content from one ArcGIS deployment to another, encompassing different architectures, deployment strategies and software components
- Troubleshoot advanced ArcGIS deployments, providing guidance for platform components such as storage, networking and security
- Work closely with customers and partners to identify, design, and certify key GIS workflows for the ArcGIS platform
- Collaborate internally to help customer organizations align their technical objectives and business goals with Esri's technology platform
Requirements
- 8+ years of professional experience in a similar position supporting similar responsibilities
- Experience designing, implementing and/or administrating enterprise ArcGIS or other comparable IT systems (desktop, server and online)
- Broad system administration experience on Windows and/or Linux
- Working knowledge of at least one scripting or programming language (such as Python, PowerShell, Javascript, C#)
- Familiarity with network concepts and topics (such as domains, directories, DNS, HTTPS, firewalls, proxies, load-balancing)
- Experience with at least one RDBMS, including SQL query writing (such as SQL Server, Oracle, PostgreSQL)
- US citizenship with Active or Current (within 2 years of active) Top Secret Security Clearance with SCI eligibility
- Bachelor's degree in Computer Science, Mathematics, Geographic Information Systems (GIS) or STEM related field
Recommended Qualifications
- Master's degree in Computer Science, Mathematics, Geographic Information Systems (GIS) or STEM related field
- One or more industry-standard IT certifications (such as Esri, Microsoft, Amazon)
- CompTIA Security + certification
- Experience with Esri software including ArcGIS Enterprise, ArcGIS Desktop, ArcGIS Online, Portal for ArcGIS and ArcGIS Runtime and their associates APIs or interfaces
- Cloud-based system operations (SysOps)
#LI-SS2
#LI-Onsite
Total Rewards
Esri’s competitive total rewards strategy includes industry-leading health and welfare benefits: medical, dental, vision, basic and supplemental life insurance for employees (and their families), 401(k) and profit-sharing programs, minimum accrual of 80 hours of vacation leave, twelve paid holidays throughout the calendar year, and opportunities for personal and professional growth. Base salary is one component of our total rewards strategy. Compensation decisions and the base range for this role take into account many factors including but not limited to skill sets; experience and training; licensure and certifications; and other business and organizational needs.
The Company
At Esri, diversity is more than just a word on a map. When employees of different experiences, perspectives, backgrounds, and cultures come together, we are more innovative and ultimately a better place to work. We believe in having a diverse workforce that is unified under our mission of creating positive global change. We understand that diversity, equity, and inclusion is not a destination but an ongoing process. We are committed to the continuation of learning, growing, and changing our workplace so every employee can contribute to their life’s best work. Our commitment to these principles extends to the global communities we serve by creating positive change with GIS technology. For more information on Esri’s Racial Equity and Social Justice initiatives, please visit our website here.
If you don’t meet all of the preferred qualifications for this position, we encourage you to still apply!
Esri is an equal opportunity employer (EOE) and all qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability status, protected veteran status, or any other characteristic protected by law. If you need reasonable accommodation for any part of the employment process, please email askcareers@esri.com and let us know the nature of your request and your contact information. Please note that only those inquiries concerning a request for reasonable accommodation will be responded to from this e-mail address.
Esri Privacy Esri takes our responsibility to protect your privacy seriously. We are committed to respecting your privacy by providing transparency in how we acquire and use your information, giving you control of your information and preferences, and holding ourselves to the highest national and international standards, including CCPA and GDPR compliance.
Ready to apply?
Apply to Esri