The Team

Platform Engineering is the department within SRE that is responsible for a range of critical infrastructure and operational functions that support the broader engineering organization. Among these are our multi-cloud-provider Kubernetes infrastructure, deployment machinery, and observability and alerting systems.

The Fabric team manages the infrastructure that enables secure communication between systems and from the public internet. Their responsibilities encompass network architecture, service mesh, and edge load balancing, ensuring customer data remains safe in transit. The team plays a crucial role in developing and maintaining the reliable and globally connected multi-cloud network that supports MongoDB products.

This role can sit in our Toronto or Vancouver offices, or fully remote from anywhere in North America. When based in an office, we provide hybrid work accommodation.

Role Overview

We are seeking a talented Site Reliability Engineer (SRE) with a strong networking background to join the Fabric team. This role is pivotal in building and maintaining the robust infrastructure necessary for secure and efficient communication between our services. As an SRE on the Fabric team, you will leverage your expertise in networking, distributed systems, and automation to ensure our systems are resilient, scalable, and reliable.

The ideal candidate should

• Have 10+ years of experience working on software and operating distributed systems, with deep expertise in networking fundamentals and a good understanding of how the internet works, e.g. TCP/IP (including IPv6), DNS, TLS/mTLS, BGP, tunnels, overlays, and SDN principles
• Possess a customer-focused mindset, driving improvements that benefit end-users
• Value efficiency in processes and operations, and display a strong preference for automation over manual processes (“allergic to ops work”)
• Be intimately familiar with modern cloud-based infrastructure and the network design primitives of at least one of AWS, Azure, or GCP, e.g. VPCs, subnetting, routing, VPNs, peering, private link / private service connect, and CDNs
• Have a strong knowledge of service mesh and load-balancing concepts, and be eager to implement these in a multi-cloud environment

Expectations

• Participate in the development of a reliable and resilient multi-cloud globally-connected network that is crucial for MongoDB’s services
• Collaborate with service-owning teams to provide internal support, addressing technical issues and offering guidance on best practices for service-to-service connectivity
• Participate in a 24/7 on-call rotation to swiftly resolve issues related to network architecture and service-to-service connectivity, ensuring minimal disruption and high availability

About MongoDB

MongoDB is built for change, empowering our customers and our people to innovate at the speed of the market. We have redefined the database for the AI era, enabling innovators to create, transform, and disrupt industries with software. MongoDB’s unified database platform, the most widely available, globally distributed database on the market, helps organizations modernize legacy workloads, embrace innovation, and unleash AI. Our cloud-native platform, MongoDB Atlas, is the only globally distributed, multi-cloud database and is available across AWS, Google Cloud, and Microsoft Azure.

With offices worldwide and over 60,000 customers, including 75% of the Fortune 100 and AI-native startups, relying on MongoDB for their most important applications, we’re powering the next era of software.

Our compass at MongoDB is our Leadership Commitment, guiding how and why we make decisions, show up for each other, and win. It’s what makes us MongoDB. 

To drive the personal growth and business impact of our employees, we’re committed to developing a supportive and enriching culture for everyone. From employee affinity groups, to fertility assistance and a generous parental leave policy, we value our employees’ wellbeing and want to support them along every step of their professional and personal journeys. Learn more about what it’s like to work at MongoDB, and help us make an impact on the world!

MongoDB is committed to providing any necessary accommodations for individuals with disabilities within our application and interview process. To request an accommodation due to a disability, please inform your recruiter.

MongoDB is an equal opportunities employer.

Req ID: 426185

We’re looking for a Senior DevOps Developer who can help us support the development organization to deliver value to customers in a reliable, efficient, and safe manner. You’ll be working in a focused team that owns one or more pieces of the production application environment and the developer experience, you will own and deliver in service of quarterly goals on the team.

Based out of British Columbia, you will report into the Senior Manager, Devops.

WHAT YOU’LL DO: 

• Design and build software - tools, libraries, automation, services, and glue scripts
• Responsible for  the reliability, security, and integrity of our large, cloud-based Linux infrastructure
• Participate in a flexible on-call rotation 
• Lead by owning project milestones, epics or features
• Practice continuous improvement, contributing to culture, process, and direction in your team and across our department
• Develop processes and automation to eliminate repetitive tasks
• Design and build our infrastructure platform

• • Identify and implement new platform features
  • Research and evaluate new technologies
  • Refactor, rewrite or retire existing platform features
• Operate our developer experience and production application environments
  • Diagnose and repair our distributed systems
  • Perform maintenance, upgrades, and migrations
  • Control or eliminate repetitive tasks, alert noise, and business-as-usual work
• Enable development teams
  • Provide executable interfaces to our infrastructure platform
  • Provide tools and best practices to support the entire software development lifecycle
• Collaborate with others across the organization to solve problems and build better processes, systems, and software
• Communicate by mentoring, writing documentation, participating in meetings, and sharing your work at demos

WHAT YOU’LL NEED:

• A degree in Computer Science or Engineering, and at least 5 years of experience in an SRE, DevOps or software engineering role and a track record of substantial contributions to software projects with high business impact
• Experience with mentoring, coaching, and pairing with coworkers
• Experience writing clean code that performs well at scale and an understanding of SaaS software development practice; Ideally you have experience working on a SaaS product
• Experience using infrastructure-as-code tools to build and run cloud infrastructure
• Experience with operating, building and maintaining cloud infrastructure and a working knowledge of Linux systems administration, including troubleshooting system-level issues, networking (L3-L7) and basic monitoring is preferred
• Collaboration and Teamwork: works with others to deliver results, meaningfully contributing to the team and prioritizing group needs over individual needs
• Creativity and Innovation: seek new and better ways of doing things, generating original and imaginative ideas, products, and/or solutions
• Problem Solving: uses an organized and logical approach to find solutions to complex problems and looks beyond the obvious to understand the root cause of problems and proposes several possible solutions.
• Resilience, Tolerance for Change/Ambiguity: can effectively cope with change, finding ways to advance work and projects

WHO YOU ARE:

• Solution seeker: You’re focused on tackling new challenges, solving problems, and moving the business forward—and you don’t wait to be asked.
• Lifelong learner: You have a growth mindset – you’re here to learn, experiment, seek, apply, and provide feedback, share what works with your team, and move on from what doesn’t.
• Resilient adapter: In the face of change and challenges, you bring a thoughtful, calm approach, and a focus on finding the new opportunity.
• Intentional collaborator. You build positive working relationships across the business, bringing people together to foster new opportunities and to facilitate the efficient flow of information.
• Critical challenger: You have the trust in your team to ask difficult questions in order to get to the best end result.
• Active communicator: You listen actively and communicate ideas and information clearly, inclusively, and proactively.
• Integrated thinker: You look beyond your role and responsibilities to understand how your team’s work drives broader organizational goals.
• Accountable owner: You take pride in the work you’re responsible for with a mindset of ultimate accountability and reliability for the outcomes.
• Bar-raiser: You step up to help your team grow and succeed, even when that means going beyond what might be expected.

In all we do, our six guiding principles light the way:

Step Up: Show the world what it looks like to live and work by these guiding principles. #StepUp

One Team: Make Hootsuite a place where everyone feels safe, welcome, valued, and empowered to do their best  work without compromising who they are. #OneTeam #FreeToBeMe

Customer Obsessed: Focus relentlessly on helping our customers succeed. #CustomerObsessed

Go Fast, Be Agile: Widen our competitive advantage by committing to speed and simplicity over perfection and complexity. #GoFastBeAgile

Play to Win: Commit to building an incredible, profitable company for our customers, our employees, and our stakeholders. #PlayToWin #NoExcuses

Neighbours & Allies: Give back to our communities and be an ally. #SocialForGood #Allies

Accommodations will be provided as requested by candidates taking part in all aspects of the selection process.

#LI-NS1 #LI-Remote

Overview of Role

66degrees’ Managed Cloud Optimization (MCO) team works with some of the largest cloud users in the world to help them transform their businesses with technology. Our Site Reliability Engineers (SREs) combine Google Cloud Platform expertise with a passion for devops methodologies to help our clients maintain, optimize, and scale their cloud implementations.

On a daily basis, our SREs work with varied and exciting customers on topics ranging from solving critical outages to designing and deploying new cloud workloads to building self-healing automation. Our SREs work with cutting-edge Google Cloud technologies like Google Kubernetes Engine (GKE), Anthos, BigQuery and data pipelines, as well as leading 3rd party tools like Prometheus, Datadog, and many others. Our SREs also work with languages like Python and Terraform to create automation, deploy infrastructure, and contribute to open-sourcing.

If you’re looking to continually build and apply your Google Cloud expertise to new and varied environments while acting as a key contributor to building the best Google consulting partner in the industry – let’s talk.

Note: Pacific and Mountain Time Zones preferred; This role has a weekend on-call rotation

Responsibilities

• Ensuring near-zero downtime with monitoring and alerting, self-healing automation, and continuous improvement
• Create highly automated, available and scalable systems by applying software and infrastructure principles
• Employ and advise clients on DevOps and SRE principles and practices, covering deployment pipelines, HA, service reliability, technical debt, and operational toil for live services running at scale
• Provide a proactive approach to our clients’ workloads, anticipating failures, automating tasks, ensuring availability, and providing a great customer experience
• Work closely with clients, your team, and Google engineers to investigate and resolve infrastructure issues
• Manage a Jira queue of inbound requests for numerous clients while effectively balancing and prioritizing projects
• Contribute to ad-hoc initiatives such as writing documentation, open-sourcing, and improving operation, making a huge impact at a rapid-growth Google Premier Partner

Qualifications

• Minimum 4+ years of cloud and infrastructure experience, including demonstrated expertise with Linux, Windows, k8s, databases, and networking services
• 2+ years of full-time Google Cloud experience preferred
• Proficiency with Python required. Other programming language experience is a plus
• Strong provisioning and configuration skills using Terraform
• Experience in troubleshooting that spans systems, network, and code
• Microsoft Server and SQL Server experience is a plus but not required
• Experience with 24x7x365 monitoring, incident response, and on-call support preferred
• Experience determining & negotiating Error budgets, SLIs, SLOs, and SLAs with product owners
• Demonstrate the ability to work independently and as a member of a greater team, including cross-team activities
• Experience working in Agile Scrum, Kanban methodologies in SDLC
• Proven experience balancing service reliability, metrics, sustainability, technical debt, and operational toil for live services running at scale
• Strong communication skills, as this is a heavily customer-facing role
• A Bachelor’s degree in Computer Science, Computer Engineering, or related or equivalent work experience required.

Your role
As a Sr. System Administrator on the Data Centers team, you’ll own both our hardware and cloud infrastructures, with a particular focus on reliability, scalability, and operational excellence. You’ll manage the administration and lifecycle of our global server fleet and lead key initiatives in automation, observability, and performance.

You’ll also take the lead on capacity planning, including physical data center needs, and will be a technical partner to stakeholders across Engineering as we evolve our infrastructure footprint. In addition, you’ll evaluate, propose, and implement new project initiatives such as intrusion detection/prevention, system/security hardening, and automating manual processes.

This position reports to our Engineering Manager, Data Centers and Networking, and is based in Vancouver, Canada (with flexibility to collaborate across global time zones).

What you’ll do

• Scout, evaluate, and compare hardware options and colocation facilities, partnering with Engineering to align decisions with performance and cost objectives.
• Design and deploy a cloud expansion strategy that balances reliability, performance, and efficiency across providers and regions.
• Steer capacity planning and our expansion/upgrade strategy, using data to anticipate growth and proactively mitigate bottlenecks.
• Design and deploy servers at scale into data centers around the globe, ensuring consistent standards and automation from day one.
• Develop and maintain automation for a large fleet of servers, VMs, and containers, reducing toil and improving consistency across environments.
• Work with vendors to obtain quotes, make purchases, and schedule services, including coordinating logistics for data center installations and maintenance.
• Set up and evolve monitoring for server, network, and data center health, including alerting, dashboards, and SLO-oriented metrics.
• Develop and maintain proper documentation for engineering staff, including runbooks, standards, and architectural diagrams.
• Participate in a rotating on-call schedule within the larger Infrastructure Engineering division, helping drive rapid incident response and robust post-incident reviews.
• Lead complex systems and network troubleshooting, fault analysis, and resolution, acting as an escalation point for the broader team.
• Provide technical mentorship to other System Administrators and engineers, sharing best practices around Linux, automation, and operational excellence.
• Partner with Security and other stakeholders on initiatives such as system hardening, compliance, and intrusion detection/prevention.
• Occasionally travel for on-site work when remote hands are not available; an active passport is required.

Skills you’ll bring

• Background in Systems and/or Software Engineering, with a strong focus on infrastructure and operations.
• Extensive experience with Linux, both on-premise and in the cloud, including performance tuning, troubleshooting, and automation at scale.
• Familiarity with networking technologies: TCP/IP, DHCP, DNS, routing, firewalls, and load balancing concepts.
• Data center setup/deployment experience, including racking/stacking, cabling standards, and remote management.
• Exposure to cloud platforms such as GCP or AWS, and experience working in hybrid environments.
• Demonstrated ability to keep abreast of industry standards and trends, and to translate them into practical improvements in a production environment.
• Proven experience in a senior or lead capacity (typically 5+ years in systems administration or similar roles), including driving cross-team initiatives and mentoring others.
• Strong communication skills and the ability to collaborate effectively with distributed teams.

The Opportunity

We're looking for a Senior Software Engineer to join our Web Data team and help build the next generation of ZoomInfo's web crawling and data extraction infrastructure.

This is a hands-on engineering role with high impact. You'll work alongside experienced engineers building large-scale crawling and extraction systems that process billions of pages. Your day-to-day will involve solving real distributed systems problems, writing production code, and shipping features that directly impact data quality across the platform.

You'll partner with a dedicated people manager who handles HR and administrative responsibilities, a product manager who connects business needs with technical work, and a senior manager who removes roadblocks and supports career growth. Your focus is on engineering execution, technical excellence, and collaboration.

What You'll Do

As a Senior Software Engineer, you'll contribute to enterprise-scale crawling and extraction platforms that process massive volumes of web data.

You will:

• Design and implement components of scalable, fault-tolerant web crawling and extraction pipelines
• Write clean, production-grade code in Java and Python
• Build and operate ETL/ELT pipelines for large-scale data extraction and transformation
• Work with cloud infrastructure on GCP and AWS, primarily on GKE
• Improve observability, reliability, and operational excellence across the systems you contribute to
• Partner with product and data science teams to deliver impactful solutions
• Contribute to code reviews, documentation, and knowledge sharing across the team
• Stay current with evolving web technologies, anti-crawling mechanisms, and AI-powered extraction approaches

Must-Have Qualifications

We're prioritizing strong software engineering fundamentals over deep crawling-specific experience. The right candidate is a great engineer first; the domain can be learned on the team.

Software Engineering Fundamentals

• 5+ years of professional software engineering experience building production systems
• Strong CS fundamentals: algorithms, data structures, concurrency, distributed systems
• Proficiency in Java and/or Python
• Track record of owning features end-to-end from design through deployment and operation
• Comfortable making sound architectural decisions at the component level

Data Engineering

• Hands-on experience with cloud data warehouses such as BigQuery or Snowflake
• Experience designing and operating large-scale ETL/ELT pipelines
• Experience with orchestration tools such as Apache Airflow
• Experience with streaming or event-driven systems such as Apache Kafka

Cloud and Infrastructure

• Production experience on GCP (preferred) or AWS; multi-cloud exposure is a plus
• Hands-on experience with Kubernetes (GKE/EKS) for distributed workloads
• Familiarity with infrastructure-as-code tooling such as Terraform

Background and Mindset

• Strong communicator who can explain technical decisions clearly
• Comfortable operating in ambiguity and iterating quickly
• Bias toward action and pragmatic problem solving
• Self-starter who thrives in fast-paced, evolving environments

Nice to Have

• Experience with web crawling at scale (Scrapy or similar frameworks)
• Familiarity with proxy infrastructure, rotation strategies, or anti-bot evasion techniques
• Experience in extracting structured and unstructured web data from diverse site architectures
• Knowledge of SERP (Search Engine Results Page) extraction
• Comfort with AI/LLM-based extraction approaches, applying language models to HTML at scale
• Experience working in a B2B data company or data-as-a-product environment

Core Technical Stack

• Java and Python
• Apache Kafka
• GCP (BigQuery, GKE, Vertex AI)
• Snowflake and Starburst/Trino
• Terraform
• Scrapy and web scraping frameworks
• Proxy management systems
• Distributed systems and Kubernetes
• Apache Airflow
• Large-scale ETL pipelines

Ideal Profile

• 5+ years of software engineering experience
• Experience operating systems that process meaningful volumes of data
• Strong CS fundamentals (algorithms, data structures, distributed systems)
• Excellent communicator who can explain complex ideas to diverse audiences
• Passion for solving hard problems and building elegant, scalable systems
• Self-starter who thrives in fast-paced, evolving environments
• Experience working in a B2B data company or data-as-a-product environment is a strong plus

Why This Role Matters

This role sits at the heart of ZoomInfo's data platform. You'll contribute to the infrastructure that powers our business intelligence products and help shape how web data acquisition is done at ZoomInfo, while working at a massive scale with cutting-edge technologies.

You'll be joining at a pivotal moment: the team is growing, the ambition is high, and there's a real opportunity to make a lasting impact and grow into deeper technical leadership over time.

#LI-AR2

#LI-REMOTE

Role Overview 

Astera Labs is seeking System Validation Engineers across multiple levels to lead post‑silicon bring‑up and system validation for high‑performance PCIe and CXL memory expansion products used in AI and cloud data centers. You will design and execute validation plans, automate data‑centric test flows, drive root‑cause investigations across silicon, firmware, hardware, and systems, and work directly with customers to validate real world performance and interoperability. 

This role is based in our Vancouver office, which is a strategic growth hub for Astera Labs' validation team. You'll have the opportunity to be a foundational member of this expanding site while collaborating closely with our core team in San Jose. This is a unique chance to help shape the team's culture, processes, and technical direction as we scale our validation capabilities to meet surging demand for AI infrastructure connectivity. 

What Success Looks Like: 

• New silicon and platforms brought up on schedule with reproducible validation results 
• Automated test suites that reduce manual effort and provide clear pass/fail and performance metrics 
• Rapid, data-backed root-cause resolution of system issues and strong customer satisfaction during integration 

Key Responsibilities 

• Validation Planning & Strategy 
• Create comprehensive validation plans for AI fabric switch products covering functionality, performance, reliability, and interoperability 
• Contribute to compliance testing strategies and adapt consortium test cases for execution from x86 and ARM platforms 
• Produce clear, data-driven validation reports and status updates for internal stakeholders and customers 
• Silicon & System Bring-Up 
• Lead silicon and platform bring-up activities, verify boot and runtime behavior on x86 and ARM systems 
• Ensure timely readiness for customer engagements and product launches 
• Debug complex issues across PCIe, CXL, NVMe, Ethernet, firmware, and hardware layers using protocol analyzers, logic analyzers, and CPU-based tool suites 
• Test Automation & Infrastructure 
• Develop robust, repeatable automation for IC and board testing with emphasis on execution efficiency, data collection, analysis, and automated reporting 
• Design experiments to root-cause unexpected behavior and report results and specification compliance in an automated fashion 
• Customer & Cross-Functional Collaboration 
• Collaborate directly with customers to capture system requirements, reproduce customer scenarios, and demonstrate product capabilities 
• Drive cross-functional root-cause analysis with silicon, firmware, hardware, and system teams and document findings and corrective actions 

Basic Qualifications 

• Bachelor's degree in Electrical Engineering, Computer Engineering, or related field 
• 2-12+ years of experience supporting or developing complex SoC or silicon products for server, storage, or networking domains (level dependent) 
• Working understanding of x86 and ARM architectures and UEFI/Linux boot sequences 
• Solid grasp of high-speed signaling principles 
• Hands-on experience with high-speed protocols such as PCIe, CXL, NVMe, or Ethernet 
• Proven experience in silicon and system bring-up, validation, and debug in lab and customer environments 
• Strong Python automation skills for bench control, test orchestration, data analysis, and reporting 
• Experience with lab equipment including protocol analyzers, logic analyzers, in-circuit debuggers, and CPU-based tool suites 
• Strong prioritization, planning, and independent execution skills with a customer-focused mindset 

Preferred Qualifications 

• Master's degree in Electrical Engineering, Computer Engineering, or related field 
• Working knowledge of C or C++ for embedded firmware and device drivers 
• Familiarity with PCIe compliance standards and experience adapting consortium tests for platform execution 
• Advanced understanding of memory architectures, high-speed signaling, and system boot flows 
• Track record of influencing cross-functional teams and navigating complex matrixed organizations 
• Entrepreneurial, can-do attitude with ability to think and act with the customer in mind 

The base salary range for this role is $125,000 - $290,000 CAD depending on experience, level, and business need. This role may be eligible for discretionary bonus, incentives and benefits. 

Sony Pictures Imageworks is located on the unceded traditional territory of the Musqueam, Squamish, and Tsleil-Waututh First Nations. We are committed to respecting traditional lands, and working with communities towards reconciliation.

Sony Pictures Imageworks Canada Inc.

658 Homer Street., Suite 405, Vancouver, BC, V6B 2R4

Project based, Full Time

Language in work environment - English

Benefits per company policy: include healthcare, tuition reimbursement, RRSP's, Sick and Vacation leave, standard increases as applicable

JOB SUMMARY
We are seeking a skilled DevOps Engineer to join our technology team supporting global content production, post-production, and distribution workflows. The ideal candidate will have a strong background in cloud infrastructure automation, scalable deployment architectures, and Kubernetes cluster management. You will be working closely with our engineering, media operations, and security teams to ensure our platforms can scale dynamically to meet the needs of high-traffic media pipelines and digital distribution systems.

EDUCATION, QUALIFICATIONS AND EXPERIENCE

FORMAL EDUCATION
● Bachelor’s degree, with a preference for Computer Science, Engineering or other technical degree.

PRIMARY AREAS OF RESPONSIBILITY WILL INCLUDE:
● Manage and optimize multi-cluster Kubernetes environments across AWS, GCP, or Azure.
● Implement autoscaling policies and node management strategies for high-availability workloads.

● Maintain service mesh configurations (e.g., Istio or Linkerd) and monitor cluster health.
● Design and maintain infrastructure-as-code (IaC) with Terraform, Helm, or CloudFormation.
● Build and manage automated CI/CD pipelines using GitHub Actions, Jenkins, or GitLab CI.
● Implement and optimize horizontal/vertical scaling for microservices and API workloads.
● Support serverless and hybrid-cloud architectures where applicable.
● Automate routine operational tasks, deployments, and environment provisioning.
● Set up and maintain monitoring, logging, and alerting systems using tools like Zabbix, Grafana, Pagerduty, ELK, or Datadog.
● Continuously improve system reliability and deployment velocity.
● Partner with development teams to containerize applications and ensure production readiness.
● Collaborate with security teams to enforce compliance, patch management, and secrets handling (Vault, AWS KMS, etc.).
● Participate in on-call rotations and post-incident reviews.

EXPERIENCE:
● 3–6 years of experience in DevOps, Site Reliability, or Cloud Engineering roles.
● Strong hands-on experience managing Kubernetes clusters in production.
● Proficiency in one or more public cloud platforms (AWS, GCP, or Azure).
● Experience with IaC tools (Terraform, Helm, or Ansible).
● Strong scripting skills (Python, Bash, or Go).
● Familiarity with containerization (Docker) and CI/CD tooling.
● Experience supporting high-throughput or media-intensive workloads.
● Knowledge of CDN integration, data pipelines, or transcoding workflows.
● Familiarity with cost optimization and cloud performance tuning.
● Exposure to zero-downtime deployment strategies and GitOps practices (ArgoCD, Flux).
● Certifications such as CKA, CKAD, or cloud-specific equivalents.

OTHER:
● You will establish a clear understanding of the company's vision, goals and strategy and actively contribute to the achievement of the goals and execution of the strategy
● You will be a leader in the organization, responsible for both setting the standards for project management and holding the organization accountable to the standards set
● You are results-oriented with a history of consistently meeting deadlines

● You possess a proactive mindset with a focus on continuous improvement
● You possess excellent written and spoken technical English, as well as strong documentation skills
● You are capable of working with distributed teams across software, infrastructure, and content delivery, in a fast-paced, production-oriented environment

LOCATION AND WORK MODEL
● Vancouver / Hybrid — occasional on-site collaboration with studio technology and production teams.

The anticipated base salary for this position is $104,200.00 to $145,000.00/annually. This role may also qualify for annual incentive and/or comprehensive benefits per company policy: including healthcare, tuition reimbursement, RRSP's, sick and vacation leave, standard increases as applicable. The actual base salary offered will depend on a variety of factors, including without limitation, the qualifications of the individual applicant for the position, years of relevant experience, level of education attained, certifications or other professional licenses held, and if applicable, the location of the position.

We value unique perspectives, and want diverse, unique talent to work with us. We encourage candidates from all identities to apply.

Sony Pictures Entertainment is an equal opportunity employer. We evaluate qualified applicants without regard to race, color, religion, sex, national origin, disability, age, sexual orientation, gender identity, or other protected characteristics.

About Us

We are looking for a motivated Escalation Engineer to join our team. You have a passion for understanding and supporting your users, and are excited to deepen your software development and investigation skills. You thrive in fast-paced environments where no two days are the same -- triaging complex issues, diving into logs and code, and working side-by-side with engineering to keep our platform reliable. You are passionate about building products and systems that make a meaningful impact on the lives of thousands of people and their health.

We are looking for a motivated Escalation Engineer to join our team. You have a passion for understanding and supporting your users, and are excited to deepen your software development and investigation skills. You thrive in fast-paced environments where no two days are the same -- triaging complex issues, diving into logs and code, and working side-by-side with engineering to keep our platform reliable. You are passionate about building products and systems that make a meaningful impact on the lives of thousands of people and their health.

Preferred Schedule: Candidates located in or able to work Eastern Standard Time (EST) hours are preferred.

Help reshape the world through proactive healthcare while working with cutting-edge technology and high performing teams with deep expertise - join us to make a difference in people’s lives! 

What You’ll Do

• Respond to submitted requests through our ticketing system and via direct message, providing technical support for our clinical applications
• Coordinate with other teams on Slack to troubleshoot issues, triaging by severity and driving toward resolution within SLA targets
• Respond to incidents -- gathering information, troubleshooting, and helping guide them to resolution alongside engineering teams
• Update status pages during escalations and write postmortems summarizing root cause, impact, and follow-up actions
• Create knowledge base articles, runbooks, and canned responses with clear, repeatable steps in Confluence
• Perform deep troubleshooting using past experience, internal tools, and observability platforms such as Datadog and Sentry -- investigating down to the code level where needed
• Translate complex technical findings into clear updates for non-technical stakeholders including clinical and operational teams
• Identify trends in recurring incidents and surface patterns to engineering and product teams to drive systemic improvements
• Build tools and scripts to support our teams, improving development and operational efficiency
• Operate within our Quality System, creating and updating records that support our regulated Medical Devices
• Exercise strong judgment on privacy-sensitive cases including entangled patient profiles, merge requests, and data integrity issues

What You’ll Bring

• 3–5 years of experience in technical support, escalation engineering, or a related role involving hands-on troubleshooting of production systems
• Demonstrated software development experience (e.g., Python, TypeScript, NodeJS, React)
• A proactive mindset that persistently hunts down root causes and implements durable solutions rather than applying one-off fixes
• Hands-on experience with observability tools (Datadog, Sentry, New Relic, or similar) and ticket management in Jira
• Experience with incident management processes, including acting as incident commander or on-call responder
• Experience debugging web applications using browser developer tools and tracing issues across the full stack
• Ability to troubleshoot APIs, reproduce issues, and write clear defect reports for engineering teams
• Calm under pressure with strong prioritization skills -- comfortable managing competing urgent requests simultaneously
• Outstanding communication skills with the ability to work collaboratively in remote/async environments and translate technical issues for non-technical audiences
• An excitement to learn new skills and technologies on the job
• Bachelor's Degree in Computer Science or a related field, equivalent experience, or evidence of exceptional ability

Nice To Have

• Experience in safety-critical environments, medical technology, or HIPAA/privacy-sensitive environments
• Familiarity with MRI imaging workflows, DICOM, or clinical application support
• Background in SRE practices: monitoring, alerting, runbook automation
• Familiarity with Auth0 or AWS infrastructure
• Experience with SQL and database troubleshooting

Our Values 

First: we are Pioneers

• Transforming healthcare requires divergent thinking, bias for action, disciplined experimentation, and consistent grit and determination to maintain momentum. This journey is as challenging as it is rewarding.

Second: we are Platform-Builders

• We’re always building foundations that allow us to achieve tomorrow more than we did today. We never lose sight of what’s ahead – in a mindset of ownership and duty to our mission.

Above all: we are Patients

• We could all be the next person who walks through our very doors, seeking clarity or peace of mind. We are proud of our impact on our patients’ lives, and we won’t stop till everyone can benefit from our work.

What We Offer

• An avenue to make a positive impact on people's lives and their health
• We believe in preventative healthcare for everyone, including our team - Prenuvo provides free, whole-body scans to each team member 
• Growth opportunities are at the heart of our people journey, we’re doing big things with bright minds - there is no single path to success, it can be shaped along the way
• Building strong relationships is at the core of everything we do - our team gets together each week to connect, share, and socialize 
• Recognizing time away to restore is vital to our wellbeing - we have a flexible vacation policy and we will encourage you to use it
• We now offer the Prenuvo’s Commuter Benefits Plan to help cover your transit and parking costs. Whether you ride, drive, or park, we’ve got you covered—making your commute easier and more affordable! 
• Prenuvo offers a 401(k) retirement savings plan to eligible employees, allowing team members to make pre-tax contributions toward their retirement. While Prenuvo facilitates access to the plan, the company does not currently offer matching contributions.
• We offer a comprehensive benefits package including health, dental, vision, including Mental Health coverage, to support you and your family
• The base salary for this role ranges from $90,000-$110,000 in local currency, depending upon experience and geographic location

We are an equal-opportunity employer and value diversity at our company. We do not discriminate on the basis of race, religion, color, national origin, gender, sexual orientation, age, marital status, veteran status, or disability status.

As part of the hiring process, successful candidates will undergo a background check in compliance to applicable federal, provincial, and state rules.

Please be advised that official communication from our recruitment team will only come from our authorized domain [prenuvo.com]. If you are contacted by a recruiter, please ensure their email address ends with @prenuvo.com. We do not use third-party recruitment services or any other email domains for hiring purposes. If you receive communication that you believe to be fraudulent, please report it immediately to jobs@prenuvo.com.

About Us

We are looking for a motivated Escalation Engineer to join our team. You have a passion for understanding and supporting your users, and are excited to deepen your software development and investigation skills. You thrive in fast-paced environments where no two days are the same -- triaging complex issues, diving into logs and code, and working side-by-side with engineering to keep our platform reliable. You are passionate about building products and systems that make a meaningful impact on the lives of thousands of people and their health.

We are looking for a motivated Escalation Engineer to join our team. You have a passion for understanding and supporting your users, and are excited to deepen your software development and investigation skills. You thrive in fast-paced environments where no two days are the same -- triaging complex issues, diving into logs and code, and working side-by-side with engineering to keep our platform reliable. You are passionate about building products and systems that make a meaningful impact on the lives of thousands of people and their health.

Working Hours: This role operates on a 5:00 AM – 2:00 PM PT schedule.

Help reshape the world through proactive healthcare while working with cutting-edge technology and high performing teams with deep expertise - join us to make a difference in people’s lives! 

What You’ll Do

• Respond to submitted requests through our ticketing system and via direct message, providing technical support for our clinical applications
• Coordinate with other teams on Slack to troubleshoot issues, triaging by severity and driving toward resolution within SLA targets
• Respond to incidents -- gathering information, troubleshooting, and helping guide them to resolution alongside engineering teams
• Update status pages during escalations and write postmortems summarizing root cause, impact, and follow-up actions
• Create knowledge base articles, runbooks, and canned responses with clear, repeatable steps in Confluence
• Perform deep troubleshooting using past experience, internal tools, and observability platforms such as Datadog and Sentry -- investigating down to the code level where needed
• Translate complex technical findings into clear updates for non-technical stakeholders including clinical and operational teams
• Identify trends in recurring incidents and surface patterns to engineering and product teams to drive systemic improvements
• Build tools and scripts to support our teams, improving development and operational efficiency
• Operate within our Quality System, creating and updating records that support our regulated Medical Devices
• Exercise strong judgment on privacy-sensitive cases including entangled patient profiles, merge requests, and data integrity issues

What You’ll Bring

• 3–5 years of experience in technical support, escalation engineering, or a related role involving hands-on troubleshooting of production systems
• Demonstrated software development experience (e.g., Python, TypeScript, NodeJS, React)
• A proactive mindset that persistently hunts down root causes and implements durable solutions rather than applying one-off fixes
• Hands-on experience with observability tools (Datadog, Sentry, New Relic, or similar) and ticket management in Jira
• Experience with incident management processes, including acting as incident commander or on-call responder
• Experience debugging web applications using browser developer tools and tracing issues across the full stack
• Ability to troubleshoot APIs, reproduce issues, and write clear defect reports for engineering teams
• Calm under pressure with strong prioritization skills -- comfortable managing competing urgent requests simultaneously
• Outstanding communication skills with the ability to work collaboratively in remote/async environments and translate technical issues for non-technical audiences
• An excitement to learn new skills and technologies on the job
• Bachelor's Degree in Computer Science or a related field, equivalent experience, or evidence of exceptional ability

Nice To Have

• Experience in safety-critical environments, medical technology, or HIPAA/privacy-sensitive environments
• Familiarity with MRI imaging workflows, DICOM, or clinical application support
• Background in SRE practices: monitoring, alerting, runbook automation
• Familiarity with Auth0 or AWS infrastructure
• Experience with SQL and database troubleshooting

Our Values 

First: we are Pioneers

• Transforming healthcare requires divergent thinking, bias for action, disciplined experimentation, and consistent grit and determination to maintain momentum. This journey is as challenging as it is rewarding.

Second: we are Platform-Builders

• We’re always building foundations that allow us to achieve tomorrow more than we did today. We never lose sight of what’s ahead – in a mindset of ownership and duty to our mission.

Above all: we are Patients

• We could all be the next person who walks through our very doors, seeking clarity or peace of mind. We are proud of our impact on our patients’ lives, and we won’t stop till everyone can benefit from our work.

What We Offer

• An avenue to make a positive impact on people's lives and their health
• We believe in preventative healthcare for everyone, including our team - Prenuvo provides free, whole-body scans to each team member 
• Growth opportunities are at the heart of our people journey, we’re doing big things with bright minds - there is no single path to success, it can be shaped along the way
• Building strong relationships is at the core of everything we do - our team gets together each week to connect, share, and socialize 
• Recognizing time away to restore is vital to our wellbeing - we have a flexible vacation policy and we will encourage you to use it
• We offer a comprehensive benefits package including health, dental, vision, including Mental Health coverage, to support you and your family
• Prenuvo offers eligible Canadian employees access to both RRSP and TFSA retirement savings plans, with immediate, optional enrollment and the flexibility to invest and save for the future on your own terms. While Prenuvo provides access to these plans, the company does not currently offer matching contributions.
• The base salary for this role ranges from $100,000-$120,000 in local currency, depending upon experience and geographic location

We are an equal-opportunity employer and value diversity at our company. We do not discriminate on the basis of race, religion, color, national origin, gender, sexual orientation, age, marital status, veteran status, or disability status.

As part of the hiring process, successful candidates will undergo a background check in compliance to applicable federal, provincial, and state rules.

Please be advised that official communication from our recruitment team will only come from our authorized domain [prenuvo.com]. If you are contacted by a recruiter, please ensure their email address ends with @prenuvo.com. We do not use third-party recruitment services or any other email domains for hiring purposes. If you receive communication that you believe to be fraudulent, please report it immediately to jobs@prenuvo.com.

Position Summary

You’ll operate as a senior individual contributor and the de facto technical lead across our marketing web properties—owning architecture direction, enforcing coding standards, driving performance excellence, and accelerating high-quality feature delivery. You’ll mentor and oversee contractors, elevate engineering practices, and ensure our WordPress + modern JavaScript stack remains fast, maintainable, and experimentation-ready.

Why join Tipalti?

Tipalti is the AI-powered platform for finance automation, elevating how finance teams operate in the global economy. We empower our customers to scale faster and smarter by removing the complexities of doing global business and accelerating their finance operations efficiency. Our platform provides a comprehensive suite of finance automation solutions designed for mid-market businesses across accounts payable, global payouts, procurement, employee expenses, corporate cards, supplier management, tax compliance, and treasury. Tipalti partners with leading financial institutions such as Citi, Wells Fargo, J.P. Morgan, and Visa, enabling over 5,000 global companies to efficiently and securely pay millions of suppliers and payees across 200+ countries and territories, in 120 currencies.

At Tipalti, we pride ourselves on our collaborative culture, the quality of our product and the capabilities of our people. Tipaltians are passionate about the work they do, and keen to get the job done. Tipalti offers competitive benefits, a flexible workplace, career coaching, and an environment where diverse individuals can thrive and make an impact. Our culture ensures everyone checks their egos at the door and stands ready to reach for success together. 

Founded in Israel in 2010, Tipalti is a global business headquartered in the San Francisco Bay Area (Foster City) with offices in Tel Aviv, Plano, Toronto, Vancouver, London, Amsterdam, Tbilisi and Medellin.

In this role, you will be responsible for:

• Architecture Ownership: Evaluate, refactor, and evolve the WordPress/PHP and frontend JavaScript architecture to ensure scalability, maintainability, and performance across all marketing web properties.
• Coding Standards & Governance: Establish and document front-end/back-end standards (PHP, JS, HTML, CSS, performance, security basics); drive adoption through PR reviews and mentoring.
• Performance Optimization: Partner with WebOps to enhance site performance.
• Feature Delivery: Plan and implement new site features, embedding best practices for performance, accessibility, and maintainability in every release.
• Code Review & Quality: Maintain timely PR reviews, strengthen automated testing across unit, integration, and end-to-end levels, and ensure regressions are detected early through robust review and test practices.
• Technical Leadership: Provide direction, unblock issues, and ensure consistent output quality.
• Tech Debt Management: Systematically reduce technical debt by refactoring outdated templates, consolidating redundant scripts, and eliminating non-standard plugin dependencies to enhance platform stability and scalability.
• Analytics & Experimentation Enablement: Design, implement, and maintain robust tracking infrastructure and data layer taxonomy to support accurate analytics, event tagging, and A/B testing.

About you 

• 8+ years professional web development experience; 4+ years hands-on WordPress/PHP development at scale.
• Demonstrated lead-level influence (mentoring, establishing standards)
• Deep proficiency in PHP, modern JavaScript (ES6+), HTML5, and CSS3/SCSS, with a strong grasp of code architecture principles (Model-View-Controller). Skilled in asynchronous programming patterns and API integrations (REST/JSON).
• Proven record of improving page performance and Core Web Vitals on marketing or content-heavy sites.
• Testing mindset: comfortable with unit (PHPUnit), integration, and end-to-end (Playwright or similar) test strategies.
• Hands-on experience diagnosing and resolving cross-browser/front-end compatibility issues (Chrome, Safari, Firefox, Edge) and responsive layout bugs across major mobile viewports.
• Experience conducting rigorous code reviews and enforcing coding standards.
• Ability to coordinate and technically lead contractors (provide clear tasks, feedback, quality gates).
• Ability to context switch between architectural work and hands-on feature implementation.

Our benefits package includes:

• Hybrid working model that requires you to be in the Plano office on Monday, Tuesday, and Thursday
• Competitive salary and equity
• Matching 401K
• Extended benefits, Employee Assistance Program, life insurance, AD&D, LTD
• Maternity, Paternity and Fertility Treatment benefits
• 15 days of PTO
• Subsidized lunch on office days
• Fresh fruit, snacks & drinks in office
• Phone/internet allowance 
• Regular company-wide social events
• Multiple ERG groups celebrating our diversity and creating an inclusive culture

Our tech teams are the engine behind our business. Tipalti’s tech ecosystem is extremely rich and we continually add new features to our products, ensuring that we respond to our clients’ needs at scale. Our tech teams retain a fast-paced, start-up vibe that encourages innovation and critical thinking. At Tipalti, you’ll have the opportunity to work with a diverse, global team of engineers, developers and product leaders who are collectively building the future of our best-in-class product suite as we transform financial operations for the future.

#LI-Hybrid

Position Summary

You’ll operate as a senior individual contributor and the de facto technical lead across our marketing web properties—owning architecture direction, enforcing coding standards, driving performance excellence, and accelerating high-quality feature delivery. You’ll mentor and oversee contractors, elevate engineering practices, and ensure our WordPress + modern JavaScript stack remains fast, maintainable, and experimentation-ready.

Why join Tipalti?

Tipalti is the AI-powered platform for finance automation, elevating how finance teams operate in the global economy. We empower our customers to scale faster and smarter by removing the complexities of doing global business and accelerating their finance operations efficiency. Our platform provides a comprehensive suite of finance automation solutions designed for mid-market businesses across accounts payable, global payouts, procurement, employee expenses, corporate cards, supplier management, tax compliance, and treasury. Tipalti partners with leading financial institutions such as Citi, Wells Fargo, J.P. Morgan, and Visa, enabling over 5,000 global companies to efficiently and securely pay millions of suppliers and payees across 200+ countries and territories, in 120 currencies.

At Tipalti, we pride ourselves on our collaborative culture, the quality of our product and the capabilities of our people. Tipaltians are passionate about the work they do, and keen to get the job done. Tipalti offers competitive benefits, a flexible workplace, career coaching, and an environment where diverse individuals can thrive and make an impact. Our culture ensures everyone checks their egos at the door and stands ready to reach for success together. 

Founded in Israel in 2010, Tipalti is a global business headquartered in the San Francisco Bay Area (Foster City) with offices in Tel Aviv, Plano, Toronto, Vancouver, London, Amsterdam, Tbilisi and Medellin.

In this role, you will be responsible for:

• Architecture Ownership: Evaluate, refactor, and evolve the WordPress/PHP and frontend JavaScript architecture to ensure scalability, maintainability, and performance across all marketing web properties.
• Coding Standards & Governance: Establish and document front-end/back-end standards (PHP, JS, HTML, CSS, performance, security basics); drive adoption through PR reviews and mentoring.
• Performance Optimization: Partner with WebOps to enhance site performance.
• Feature Delivery: Plan and implement new site features, embedding best practices for performance, accessibility, and maintainability in every release.
• Code Review & Quality: Maintain timely PR reviews, strengthen automated testing across unit, integration, and end-to-end levels, and ensure regressions are detected early through robust review and test practices.
• Technical Leadership: Provide direction, unblock issues, and ensure consistent output quality.
• Tech Debt Management: Systematically reduce technical debt by refactoring outdated templates, consolidating redundant scripts, and eliminating non-standard plugin dependencies to enhance platform stability and scalability.
• Analytics & Experimentation Enablement: Design, implement, and maintain robust tracking infrastructure and data layer taxonomy to support accurate analytics, event tagging, and A/B testing.

About you 

• 8+ years professional web development experience; 4+ years hands-on WordPress/PHP development at scale.
• Demonstrated lead-level influence (mentoring, establishing standards)
• Deep proficiency in PHP, modern JavaScript (ES6+), HTML5, and CSS3/SCSS, with a strong grasp of code architecture principles (Model-View-Controller). Skilled in asynchronous programming patterns and API integrations (REST/JSON).
• Proven record of improving page performance and Core Web Vitals on marketing or content-heavy sites.
• Testing mindset: comfortable with unit (PHPUnit), integration, and end-to-end (Playwright or similar) test strategies.
• Hands-on experience diagnosing and resolving cross-browser/front-end compatibility issues (Chrome, Safari, Firefox, Edge) and responsive layout bugs across major mobile viewports.
• Experience conducting rigorous code reviews and enforcing coding standards.
• Ability to coordinate and technically lead contractors (provide clear tasks, feedback, quality gates).
• Ability to context switch between architectural work and hands-on feature implementation.

Our benefits package includes:

• Hybrid working model that requires you to be in the Plano office on Monday, Tuesday, and Thursday
• Competitive salary and equity
• Matching 401K
• Extended benefits, Employee Assistance Program, life insurance, AD&D, LTD
• Maternity, Paternity and Fertility Treatment benefits
• 15 days of PTO
• Subsidized lunch on office days
• Fresh fruit, snacks & drinks in office
• Phone/internet allowance 
• Regular company-wide social events
• Multiple ERG groups celebrating our diversity and creating an inclusive culture

Base Salary Range: $96,000 - $120,000 CAD annually.

Bonus: Target bonus 10% of base salary. Bonus entitlement is based on a combination of organizational results, individual performance, and relative contribution, as assessed by Tipalti in its sole discretion, to be formalized and communicated to you following your start date.

The compensation information, above, reflects our reasonable expectation for this role based on several factors, including current market conditions. Final compensation will be determined through individual assessment of experience, skills, qualifications, and other job-relevant factors. Actual offers may vary within or, only in exceptional circumstances, outside the stated range based on the candidate's unique qualifications and our comprehensive evaluation process. We are committed to equitable compensation practices in compliance with applicable employment laws

Our tech teams are the engine behind our business. Tipalti’s tech ecosystem is extremely rich and we continually add new features to our products, ensuring that we respond to our clients’ needs at scale. Our tech teams retain a fast-paced, start-up vibe that encourages innovation and critical thinking. At Tipalti, you’ll have the opportunity to work with a diverse, global team of engineers, developers and product leaders who are collectively building the future of our best-in-class product suite as we transform financial operations for the future.

#LI-Hybrid

Position Summary

You’ll operate as a senior individual contributor and the de facto technical lead across our marketing web properties—owning architecture direction, enforcing coding standards, driving performance excellence, and accelerating high-quality feature delivery. You’ll mentor and oversee contractors, elevate engineering practices, and ensure our WordPress + modern JavaScript stack remains fast, maintainable, and experimentation-ready.

Why join Tipalti?

Tipalti is the AI-powered platform for finance automation, elevating how finance teams operate in the global economy. We empower our customers to scale faster and smarter by removing the complexities of doing global business and accelerating their finance operations efficiency. Our platform provides a comprehensive suite of finance automation solutions designed for mid-market businesses across accounts payable, global payouts, procurement, employee expenses, corporate cards, supplier management, tax compliance, and treasury. Tipalti partners with leading financial institutions such as Citi, Wells Fargo, J.P. Morgan, and Visa, enabling over 5,000 global companies to efficiently and securely pay millions of suppliers and payees across 200+ countries and territories, in 120 currencies.

At Tipalti, we pride ourselves on our collaborative culture, the quality of our product and the capabilities of our people. Tipaltians are passionate about the work they do, and keen to get the job done. Tipalti offers competitive benefits, a flexible workplace, career coaching, and an environment where diverse individuals can thrive and make an impact. Our culture ensures everyone checks their egos at the door and stands ready to reach for success together. 

Founded in Israel in 2010, Tipalti is a global business headquartered in the San Francisco Bay Area (Foster City) with offices in Tel Aviv, Plano, Toronto, Vancouver, London, Amsterdam, Tbilisi and Medellin.

In this role, you will be responsible for:

• Architecture Ownership: Evaluate, refactor, and evolve the WordPress/PHP and frontend JavaScript architecture to ensure scalability, maintainability, and performance across all marketing web properties.
• Coding Standards & Governance: Establish and document front-end/back-end standards (PHP, JS, HTML, CSS, performance, security basics); drive adoption through PR reviews and mentoring.
• Performance Optimization: Partner with WebOps to enhance site performance.
• Feature Delivery: Plan and implement new site features, embedding best practices for performance, accessibility, and maintainability in every release.
• Code Review & Quality: Maintain timely PR reviews, strengthen automated testing across unit, integration, and end-to-end levels, and ensure regressions are detected early through robust review and test practices.
• Technical Leadership: Provide direction, unblock issues, and ensure consistent output quality.
• Tech Debt Management: Systematically reduce technical debt by refactoring outdated templates, consolidating redundant scripts, and eliminating non-standard plugin dependencies to enhance platform stability and scalability.
• Analytics & Experimentation Enablement: Design, implement, and maintain robust tracking infrastructure and data layer taxonomy to support accurate analytics, event tagging, and A/B testing.

About you 

• 8+ years professional web development experience; 4+ years hands-on WordPress/PHP development at scale.
• Demonstrated lead-level influence (mentoring, establishing standards)
• Deep proficiency in PHP, modern JavaScript (ES6+), HTML5, and CSS3/SCSS, with a strong grasp of code architecture principles (Model-View-Controller). Skilled in asynchronous programming patterns and API integrations (REST/JSON).
• Proven record of improving page performance and Core Web Vitals on marketing or content-heavy sites.
• Testing mindset: comfortable with unit (PHPUnit), integration, and end-to-end (Playwright or similar) test strategies.
• Hands-on experience diagnosing and resolving cross-browser/front-end compatibility issues (Chrome, Safari, Firefox, Edge) and responsive layout bugs across major mobile viewports.
• Experience conducting rigorous code reviews and enforcing coding standards.
• Ability to coordinate and technically lead contractors (provide clear tasks, feedback, quality gates).
• Ability to context switch between architectural work and hands-on feature implementation.

Our benefits package includes:

• Hybrid working model that requires you to be in the Plano office on Monday, Tuesday, and Thursday
• Competitive salary and equity
• Matching 401K
• Extended benefits, Employee Assistance Program, life insurance, AD&D, LTD
• Maternity, Paternity and Fertility Treatment benefits
• 15 days of PTO
• Subsidized lunch on office days
• Fresh fruit, snacks & drinks in office
• Phone/internet allowance 
• Regular company-wide social events
• Multiple ERG groups celebrating our diversity and creating an inclusive culture

Base Salary Range: $96,000 - $120,000 CAD annually.

Bonus: Target bonus 10% of base salary. Bonus entitlement is based on a combination of organizational results, individual performance, and relative contribution, as assessed by Tipalti in its sole discretion, to be formalized and communicated to you following your start date.

The compensation information, above, reflects our reasonable expectation for this role based on several factors, including current market conditions. Final compensation will be determined through individual assessment of experience, skills, qualifications, and other job-relevant factors. Actual offers may vary within or, only in exceptional circumstances, outside the stated range based on the candidate's unique qualifications and our comprehensive evaluation process. We are committed to equitable compensation practices in compliance with applicable employment laws

Our tech teams are the engine behind our business. Tipalti’s tech ecosystem is extremely rich and we continually add new features to our products, ensuring that we respond to our clients’ needs at scale. Our tech teams retain a fast-paced, start-up vibe that encourages innovation and critical thinking. At Tipalti, you’ll have the opportunity to work with a diverse, global team of engineers, developers and product leaders who are collectively building the future of our best-in-class product suite as we transform financial operations for the future.

#LI-Hybrid

About Johnson Barrow

Johnson Barrow is a leading HVAC manufacturers’ representative in the Pacific Northwest, dedicated to helping people succeed by delivering unbiased consultative services and premium quality mechanical equipment. For over 60 years, we have partnered with engineers, contractors, and building owners to design and implement high-performance building systems that balance energy efficiency, operational reliability, and occupant comfort. Our culture is entrepreneurial at its core — we empower our people to think like business owners, act with urgency, and build lasting relationships. Guided by our values, we stand by every project from concept through completion, advocating for our customers every step of the way.

Job Description: 

As an Outside Sales Engineer, you will be responsible for driving business growth and building strong relationships with customers, contractors, and engineering firms in the Pacific Northwest. Utilizing your HVAC product knowledge and applications expertise, you will identify and develop new business opportunities, manage sales processes, and ensure quality customer support. This position plays a critical role in achieving annual sales targets while contributing to the long-term development of the region’s business. 

Key Responsibilities: 

• Establish and maintain strong relationships with owners, engineers, contractors, and end-users. 

• Identify and develop opportunities with new and existing customers using HVAC product knowledge and applications expertise. 

• Drive annual sales growth and secure long-term business opportunities in the Northwest region. 

• Provide technical expertise on system design, product selection, and specification writing. 

• Prepare detailed sales proposals, estimates, and take-offs tailored to customer needs. 

• Manage projects from the design phase through commissioning, ensuring quality and customer satisfaction. 

• Facilitate smooth communication and workflow between branch office staff, customers, and partners. 

• Process and analyze feasibility assessments and bid documents for potential projects. 

• Maintain and expand your technical product knowledge to better serve customer needs. 

• Deliver high standards of customer support throughout the sales cycle and beyond. 

Education and Experience: 

• Bachelor’s degree in mechanical engineering*   

• Three years of experience direct selling, marketing, or designing HVAC products for mechanical contractors or design engineers. 

• Three years of business development and relationship management within the HVAC industry. 

Skills and Qualifications 

• Three years’ experience in Sales and marketing, with the ability to strategically present HVAC equipment solutions to mechanical contractors and engineers, including mentoring quotations and presenting proposals. 

• Three years’ technical experience in pre-sale and post-sale support for HVAC equipment from over 100 manufacturers. 

• Three years’ experience utilizing customer relationship management skills, including anticipating and meeting customer needs effectively. 

• Three years of experience using organizational and communication skills to manage jobs at various stages of development. 

• Three years’ experience creatively and proactively utilizing problem-solving abilities to address application issues, delivery delays, billing discrepancies, and job site concerns. 

• Five years’ experience and proficiency in Microsoft Windows applications for selection, pricing, quoting, submittals, ordering, expediting, and billing for HVAC projects, as well as effective communication with factories and customers. 

* in lieu of a Bachelor’s degree in mechanical engineering, will accept an additional 2 years of experience as delineated above. 

Pay Range: $70k-$135k CAD, Commission structure after one year of employment 

Total Rewards

At Johnson Barrow, we believe in recognizing and rewarding the contributions of our employees. Our total rewards package is designed to support your financial success, personal well-being, and professional growth, and includes:

· Competitive compensation with bonus opportunities tied to individual and company performance

· Medical, dental, and vision insurance

· Health savings account (HSA) and flexible spending account (FSA) options

· Life and disability insurance

· 401(k) retirement savings plan with company match

· Paid time off (vacation, sick leave, and holidays)

· Employee assistance program (EAP)

· Professional development and training opportunities

· Tuition reimbursement program

· Volunteer time and wellness initiatives

EEO Statement

At Johnson Barrow, we believe our strength comes from the diverse experiences, backgrounds, and perspectives of our people. We are committed to creating a workplace where everyone feels respected, valued, and supported to succeed. We welcome applicants of all races, colors, ancestries, national origins, religions, creeds, ages, sexes, genders, gender identities and expressions, sexual orientations, marital or family statuses, pregnancies, physical or mental disabilities, genetic information, veteran or military statuses, and any other characteristics protected by applicable federal, state, provincial, or local laws. Guided by our core values: Helping People Succeed, Building Partnerships for Life, Relentless Customer Service, and a Sense of Urgency, we strive to ensure every team member can contribute fully and thrive.