We’re looking for a Senior Manager, Global Accounts Receivable to strategically lead our global end to end accounts receivable function across multiple regions. This role will oversee and ensure accurate and timely accounts receivable reconciliation and reporting, collections, cash application, and credit management while driving process standardization, scalability, and compliance with applicable accounting standards (e.g., ASC 606 / IFRS 15). We are looking for a process oriented leader who can balance firm financial controls with a customer centric approach, ensuring our DSO remains low while maintaining strong business relationships.

This role is open to remote-applicants in Canada and USA (in Provinces/States where we can hire legally), unless you are near a commuting distance from our Toronto or Vancouver offices. In which case, there would be a hybrid component.

The position is available for a fixed term from June 1, 2026 to end January 2027. 

WHAT YOU’LL DO:

• Drive the global collections strategy to meet and exceed monthly and quarterly cash targets.
• Monitor aging reports and own high level escalations for delinquent accounts and vendor disputes. Analyze DSO trends and provide actionable insights and reccomendations to executive leadership.
• Oversee the daily application of payments to ensure 100% accuracy and internal control compliance
• Manage and resolve unapplied cash and payment discrepancies through cross functional collaboration.
• Manage bank reconciling items related to AR and ensure all subledger balances match the general ledger.
• Develop and maintain the company’s global credit and collections policy.
• Evaluate the creditworthiness of new and existing customers using financial statements, D&B reports, and trade references.
• Establish and review credit limits and payment terms to mitigate financial risk and bad debt exposure.
• Oversee the AR month end close process, including the preparation of journals, accruals, and bad debt reserves.
• Prepare monthly AR financial health dashboards and reports and present findings to leadership.
• Serve as the primary point of contact for auditors regarding the global AR cycle. 
• Manage direct reports including hiring selection, coaching, mentoring, development, performance management and all other people-management practices, including DE&I. 
• Identify and implement opportunities for automation (e.g., implementing AI driven collections tools or enhancing ERP workflows).

Perform other related duties as assigned

WHAT YOU’LL NEED:

• Bachelor’s degree in Accounting, Finance, or a related field; or equivalent professional experience
• 12  years in AR/Finance, with at least 3 years in a management role.
• Proficiency in Tier 1 ERPs (e.g., NetSuite, SAP, Oracle) and advanced Excel.
• Deep understanding of GAAP and SOX compliance.
• Exceptional negotiation skills. You can be "firm but fair."
• Accountability: holds self and others accountable to meet commitments
• Commitment to Results: consistently achieves results, demonstrating high performance, and challenging self and others to deliver results
• Problem Solving: uses an organized and logical approach to find solutions to complex problems. Looks beyond the obvious to understand the root cause of problems
• Inclusive Leadership: Builds inclusive, cohesive teams which apply diversity to achieve common goals
• Play to Win: Capably delivers results through others, is good at establishing clear direction, helping others achieve their best work
• Long Range Planning: Identifies key issues and relationships relevant to achieving a long-range goal or vision; Builds an integrated plan for course of action to accomplish this vision
• Enablement: Challenges and supports others to create results but also develop new capabilities. Successfully develops the capacity and capability of team and individuals on the team

WHO YOU ARE:

• Solution seeker: You’re focused on tackling new challenges, solving problems, and moving the business forward—and you don’t wait to be asked.
• Lifelong learner: You have a growth mindset – you’re here to learn, experiment, seek, apply, and provide feedback, share what works with your team, and move on from what doesn’t.
• Resilient adapter: In the face of change and challenges, you bring a thoughtful, calm approach, and a focus on finding the new opportunity.
• Intentional collaborator. You build positive working relationships across the business, bringing people together to foster new opportunities and to facilitate the efficient flow of information.
• Critical challenger: You have the trust in your team to ask difficult questions in order to get to the best end result.
• Active communicator: You listen actively and communicate ideas and information clearly, inclusively, and proactively.
• Integrated thinker: You look beyond your role and responsibilities to understand how your team’s work drives broader organizational goals.
• Accountable owner: You take pride in the work you’re responsible for with a mindset of ultimate accountability and reliability for the outcomes.
• Bar-raiser: You step up to help your team grow and succeed, even when that means going beyond what might be expected.

#LI-AA #LI-Remote

Engineering at Brex

Engineering at Brex is about building systems that scale with speed and intention. Our teams span Software, Data, Security, and IT, and operate with high autonomy and deep collaboration. We tackle hard technical problems, own our outcomes, and push for excellence at every level — from architecture to deployment. It’s an environment where engineering is a craft, and builders become leaders.

What you’ll do

As a Security Operations Engineer at Brex, you will focus on preventing, detecting and responding to security threats across Brex's corporate and cloud environments. You will use existing systems and develop tools to improve our security capabilities. Our team is responsible for functions across corporate security, detection & response and infrastructure security domains; and we perform systems engineering and automation to support those functions. 

Security Operations is part of our wider Trust & IT organization which means you will have the opportunity to work closely with Application Security, Corporate Engineering, GRC and IT and to improve security configurations, drive positive employee behaviors and generally work to prevent events from becoming incidents. You will also help build and maintain our team’s open source project Substation and have the opportunity to contribute to the Brex Tech Blog. You’ll be part of a team that actively contributes to the wider security community and has a commitment to mentorship and engineering excellence.

We’re looking for individuals with a strong background and interest in detecting, responding to, and resolving security incidents and security challenges. You should be comfortable dealing with lots of moving pieces, changing priorities, and new technologies, while having a keen eye for detail. Most importantly, you should be enthusiastic about working with a variety of backgrounds, roles, and people across Brex. Building a world-class financial service requires world-class security.

Where you’ll work

This role will be based in our San Francisco office. We are a hybrid environment that combines the energy and connections of being in the office with the benefits and flexibility of working from home. We currently require a minimum of three coordinated days in the office per week, Monday, Wednesday and Thursday. As a perk, we also have up to four weeks per year of fully remote work!

Responsibilities

• Work on a highly cross-functional team to prevent, detect and respond to security threats across Brex's corporate and cloud environments
• Perform security incident response, investigation, remediation, and documentation, participate in periodic threat hunting and security exercises
• Leading, scoping and building features, participate in designing, and maintaining tools and systems which support the team’s domains – corporate security, detection & response and infrastructure security 
• Collaborating and partnering with engineering and operations teams to drive remediation of security issues, while balancing prioritization of those security issues within SLA and teams’ respective backlogs
• Caring about secure system design, valuing building things correctly, an understanding of a MVP approach and an empathetic mindset when working with others

Requirements

• Bachelor’s degree in Computer Science, Engineering or related field OR equivalent training / fellowship OR 5+ years work experienceExperience working in a corporate security, detection & response or infrastructure security role with responsibilities for security alert triage and security incident response 
• Familiarity with CI/CD systems and DevOps workflows (e.g. Buildkite, Flux, Git, Terraform) in cloud environments (e.g. AWS, Azure, GCP)
• Experience with deploying and maintaining some of the security services and tools owned by the team (e.g. - SIEM, data pipelines, SOAR, domain monitoring, endpoint tooling, email protection tooling, cloud security tools)
• While not primarily a development role, the team develops and maintains tools written in Go and Python, so experience with coding is required
• You thrive in a collaborative environment filled with a diverse group of people with different expertise and backgrounds. We currently have around 30 nationalities represented with more than ½ the company working in a country different from the one they grew up in.

Bonus points

• Proficiency with Go and other programming languages 
• Experience with securing distributed systems in AWS, cloud and Kubernetes environments
• Contributions to the wider technical community (open source, public research, mentorship, community organizing, blogging, presentations, etc)

Compensation

The expected salary range for this role is $192,000 - $240,000. However, the starting base pay will depend on a number of factors including the candidate’s location, skills, experience, market demands, and internal pay parity. Depending on the position offered, equity and other forms of compensation may be provided as part of a total compensation package.

Brex LLC is a wholly owned subsidiary of Capital One, N.A.

Engineering

Engineering at Brex is about building systems that scale with speed and intention. Our teams span Software, Data, Security, and IT, and operate with high autonomy and deep collaboration. We tackle hard technical problems, own our outcomes, and push for excellence at every level — from architecture to deployment. It’s an environment where engineering is a craft, and builders become leaders.

What you’ll do

Brex’s Governance, Risk, and Compliance function is at an exciting and pivotal point in our maturity journey and we’re seeking a team member who can seamlessly bridge compliance expertise with technical execution. As a Senior GRC Engineer, you will drive critical GRC processes that mitigate risk, keep us compliant, and build trust with our customers and partners. You'll evolve the technical foundation of our Trust program by automating security controls, building integrations between security tools and GRC platforms, and creating scalable processes that enable Brex to maintain compliance efficiently as we expand into new markets. You'll work at the intersection of security, engineering, and compliance — translating regulatory requirements into technical solutions and building automation that eliminates manual toil.

You'll leverage your deep understanding of SOC 2, PCI DSS, ISO 27001, AI governance frameworks, and others to both design controls for emerging compliance requirements and mature existing programs through automation and continuous monitoring. You’ll support Trust Assurance, Third Party Risk Management, and other Security Risk Management initiatives. Working with our Engineering, Infrastructure, and Product teams, you'll translate compliance frameworks into technical controls and build automated systems that help us achieve world-class security as Brex expands.

Your contributions will directly accelerate Brex's maturity. You'll design workflows using Tines, build integrations between security and GRC systems, and create dashboards for security metrics. You'll implement controls across the technology stack, support multiple audits (SOC 2, PCI DSS, SOX/ITGC, FINRA, ISO), and contribute to AI governance framework implementation (ISO 42001, NIST AI RMF, EU AI Act).

You'll have autonomy to build innovative solutions, collaborating cross-functionally to implement controls that enable growth while communicating technical concepts effectively across the organization.

Where you’ll work

This role will be based in our Vancouver office. We are a hybrid environment that combines the energy and connections of being in the office with the benefits and flexibility of working from home. We currently require a minimum of three coordinated days in the office per week, Monday, Wednesday and Thursday. As a perk, we also have up to four weeks per year of fully remote work!

Responsibilities

• Manage and scale IT infrastructure, services and tooling
• Work with a diverse group of  IT partners to optimize our provided services
• Implement new services in support of Information Technologies vision
• Scale our services by implementing configuration as code via Terraform providers or APIs
• Operationalize and upskill IT and its partners by producing documentation and leading training sessions
• Evangelize best practices both internally and externally facing

Requirements

• 5+ years of experience in GRC, IT Governance, or Security Engineering with a strong track record of automating manual compliance workflows.
• Deep experience with security frameworks such as SOC 2, PCI DSS, ISO 27001, and NIST CSF, specifically within cloud-native environments.
• Technical proficiency in Python (or similar scripting languages) and experience building integrations using APIs to connect security tools with GRC systems. You can read code, design integrations, and understand technical implementations.
• Builder mindset with the ability to design and implement automated control testing, continuous monitoring, and data-driven security metrics. You see manual processes and immediately think about how to automate them.
• Exceptional cross-functional collaboration and communication skills. You can translate complex compliance requirements into technical specifications that engineering teams can actually implement and influence stakeholders across technical and non-technical domains.
• Strong systems thinking. You have the ability to design scalable GRC architectures that grow with the company, rather than just solving for the immediate audit.
• Bias for action. You’re a self-starter who ships solutions quickly and iterates based on feedback. 

Bonus points

• Previous experience in Fintech or banking environments navigating complex regulatory landscapes.
• Hands-on experience with Tines or other SOAR platforms to automate security operations.
• Familiarity with AI/ML governance frameworks (NIST AI RMF, ISO 42001) or securing agentic systems.
• Deep knowledge of Cloud Security (AWS/GCP), infrastructure-as-code (Terraform), or DevSecOps practices.
• Relevant industry certifications such as CISSP, CISA, or CCSP.
• Experience building metrics dashboards for security visualization and reporting.
• Active contributions to the GRC or Security community through open-source projects or public research.

Compensation

The expected salary range for this role is $153,600 - $192,000 CAD. However, the starting base pay will depend on a number of factors including the candidate’s location, skills, experience, market demands, and internal pay parity. Depending on the position offered, equity and other forms of compensation may be provided as part of a total compensation package.

Brex LLC is a wholly owned subsidiary of Capital One, N.A.

We are looking for a highly customer-obsessed, strategic, and execution-driven Product Manager to own key product areas across Workstream’s platform.

In this role, you will define your product area’s strategy, roadmap, and long-term vision—owning everything from customer discovery and hypothesis development to execution, iteration, and measurable business outcomes. You will be responsible for shaping the product story, setting north star metrics, and driving investments that improve how hourly businesses hire, manage, and retain their workforce.

This role is ideal for someone who thrives in fast-paced startup environments, loves spending time with customers, and combines strategic thinking with relentless execution. You will work cross-functionally across Engineering, Design, Sales, Customer Success, Business Development, and Leadership to identify opportunities, prioritize resources, and bring impactful products to market.

What You’ll Do

• Own product strategy, roadmap, and execution for a core Workstream product area
• Define product vision, north star metrics, and success criteria aligned with company priorities
• Spend significant time with customers, users, and customer-facing teams to identify patterns, pain points, and emerging market opportunities
• Partner closely with Sales, Customer Success, Business Development, and Operations to gather business requirements and translate them into scalable product solutions
• Build and manage relationships with strategic external partners (e.g. job boards, integrations, ecosystem partners) and continuously improve product capabilities through these partnerships
• Conduct market, competitive, and customer research to develop and validate product hypotheses
• Take a hypothesis-driven, experimentation-first approach to product discovery and iteration
• Write detailed product specifications, user stories, and UX requirements that enable high-quality execution
• Collaborate closely with Engineering and Design teams to ship products quickly while balancing speed, quality, and long-term scalability
• Be highly resourceful and pragmatic in solving customer problems—whether through automation, integrations, operational workflows, or lightweight solutions
• Drive alignment across Product, Engineering, Design, GTM, and executive stakeholders
• Present product strategy, roadmap progress, and business impact across all levels of the organization

What We’re Looking For

• 5-7+ years of Product Management experience, ideally in SaaS, growth, marketplace, or startup environments
• Experience utilizing AI to make you and your team more effective
• Understanding of AI landscape and tools
• Experience working in a fast-paced, scaling startup (typically <500 employees) or demonstrated ability to thrive in high-growth environments
• Proven track record of owning product initiatives from concept through launch (0→1) and iteration (1→N), incorporating both Go To Market and PLG motions
• Strong customer empathy and genuine enthusiasm for talking directly with users
• Excellent analytical, strategic, and hypothesis-driven problem-solving skills
• Exceptional written and verbal communication skills with the ability to influence cross-functional stakeholders
• Strong partnership skills across Engineering, Sales, Customer Success, Marketing, and Operations
• Ability to move quickly, prioritize effectively, and operate with resourcefulness in ambiguous environments
• Experience writing product specs, user stories, and translating business needs into product execution

Bonus Points

• Experience in growth product management or marketplace products
• Experience with HR tech, hiring, payroll, scheduling, workforce management, or local business software
• Familiarity with job board ecosystems, integrations, or external platform partnerships
• Experience working with offshore or distributed engineering teams
• Background in hourly work industries such as restaurants, retail, hospitality, or frontline operations
• Experience with one or more of the following product categories: HRIS, Payroll, Scheduling, Time & Attendance, or Hiring

What We Offer

• A mission-driven and value-based company dedicated to empower deskless workers and local businesses
• An early employee opportunity at a Series B hyper-growth startup; work with the founding team and industry veterans to accelerate your career
• Competitive salary and equity
• Comprehensive health coverage: medical, dental, and vision. We pay 95% of your premiums for our employees and 85% for dependents
• 401K Plan
• Pre-tax commuter benefits
• Flexible PTO

Location Requirements

While we are looking for the best talent globally, the ideal candidate will be based in the San Francisco Bay Area to collaborate closely with our HQ. We are also open to candidates in Vancouver and Utah who can effectively manage the travel requirements between our primary hubs.

Salary Range

In compliance with the California Pay Transparency Law, the base salary range for this role is between $150k to $170k base in San Francisco. This range is not inclusive of our discretionary bonus or equity package. When determining a candidate’s compensation, we consider a number of factors including skillset, experience, job scope, and current market data.

We are seeking a seasoned Manager of Revenue Accounting to be a key leader on the Global Controllership team. This role is responsible for owning the end-to-end revenue recognition function under ASC 606, partnering cross-functionally with Sales, Revenue Operations, Legal and FP&A. The Manager, Revenue Accounting plays a critical part in ensuring accurate financial reporting, strong internal controls, and compliance with accounting standards across multiple jurisdictions. The ideal candidate combines technical accounting expertise with strong leadership skills and thrives in a fast-paced, high-growth environment. 

This role is open to remote-applicants in Canada (in Provinces where we can hire legally). 

WHAT YOU’LL DO: 

• Own the monthly revenue close process, including preparation and review of journal entries for subscription, usage-based, and professional services revenue under ASC 606 
• Perform and review SSP (standalone selling price) analysis; oversee the SSP framework and allocation methodology for multi-element arrangements 
• Review and interpret non-standard customer contracts; work with Legal and Contract Operations to assess revenue impact and document technical accounting memos
• Partner with Billing and Order-to-Cash teams to ensure system data integrity in Salesforce, Nue, Zuora, and NetSuite 
• Ensure accuracy of revenue and expense recognition on contracts with partners.
• Support external audit procedures; serve as primary contact for revenue-related PBC requests and auditor inquiries 
• Drive continuous improvement in revenue accounting processes, controls, and system automation 
• Support the preparation of revenue-related disclosures in financial statements
• Develop, and update the company's Revenue Recognition Policy in response to new deal structures or business model changes 
• Manage intercompany revenue sharing and bundled sales 
• Develop training on revenue recognition rules, policies and practices to present to Sales and other departments within the organization 
• Manage direct reports including hiring selection, coaching, mentoring, development, performance management and all other people-management practices, including DE&I. 
• Track revenue sharing on projects with partners and related invoices
• Partner with the Finance team on strategic initiatives, system implementations, and other special projects as required.

WHAT YOU’LL NEED: 

• Bachelor's degree in Accounting, Finance, or related field; CPA designation is required
• 8+ years of progressive accounting experience, with at least 2 years focused on revenue accounting in a SaaS or technology company 
• Public accounting experience in the technology/software sector is preferred
• Deep working knowledge of ASC 606 and its application to complex SaaS arrangements (multi-element, variable consideration, contract modifications)
• Proficiency with NetSuite or comparable ERP; experience with Zuora, Salesforce CPQ, or similar billing platforms strongly preferred 
• Demonstrated ability to write technical accounting memos and communicate positions to auditors 
• Strong analytical skills and high attention to detail; able to manage competing month-end deadlines 
• Strong knowledge of internal controls and best practice accounting processes.
• Inclusive Leadership: Builds inclusive, cohesive teams which apply diversity to achieve common goals. 
• Play to Win: Capably delivers results through others, is good at establishing clear direction, and helps others achieve their best work. 
• Enablement: Challenges and supports others to create results while also developing new capabilities. 
• Problem Solving: Uses an organized and logical approach to find solutions to complex problems, looking beyond the obvious to understand the root cause. 
• Influence: Asserts own ideas and persuades others, gaining support and commitment to mobilize people to take action. 

WHO YOU ARE: 

• Solution seeker: You’re focused on tackling new challenges, solving problems, and moving the business forward—and you don’t wait to be asked. 
• Lifelong learner: You have a growth mindset – you’re here to learn, experiment, seek, apply, and provide feedback, share what works with your team, and move on from what doesn’t. 
• Resilient adapter: In the face of change and challenges, you bring a thoughtful, calm approach, and a focus on finding the new opportunity. 
• Intentional collaborator. You build positive working relationships across the business, bringing people together to foster new opportunities and to facilitate the efficient flow of information. 
• Critical challenger: You have the trust in your team to ask difficult questions in order to get to the best end result. 
• Active communicator: You listen actively and communicate ideas and information clearly, inclusively, and proactively. 
• Integrated thinker: You look beyond your role and responsibilities to understand how your team’s work drives broader organizational goals. 
• Accountable owner: You take pride in the work you’re responsible for with a mindset of ultimate accountability and reliability for the outcomes.
• Bar-raiser: You step up to help your team grow and succeed, even when that means going beyond what might be expected.

#LI-AA #LI-Remote 

Your role
As an analytics engineer, you’ll be an integral part of our data analysis and QA team, providing essential data support for our cutting-edge Agentic AI initiatives, specifically with ASR and NLP teams. A key focus will be on leveraging data analysis to identify and drive optimization of the conversational flows and underlying data infrastructure for agentic voice and chat solutions. You will actively seek opportunities to improve the team’s productivity and workflow through automation and process optimization, including implementing automated QA for our agentic systems.

This position reports to the manager of the Data Analysis and QA team and has the opportunity to be based in our Vancouver, Canada Office.

What you’ll do 

• You will work closely with other Agentic AI teams to test and evaluate our Agentic voice and chat solutions.
• You will design and implement data logging and monitoring strategies to capture key analytical insights.
• You will utilize data analysis to identify areas for optimization in the voice bot's conversational flows and data pipeline.
• You will build and maintain data pipelines on Vertex AI pipelines. 
• You will work closely with the AI Platform team to build tooling for data science projects. 
• You will implement automation and processes to improve our workflow. 
• You will create and maintain dashboards (Tableau) and data pipelines (Dataform) that help drive product and business decisions.
• You will contribute to our continuous efforts to enforce data privacy and compliance. 
• You will collaborate with cross-functional teams, including AI, engineering, and product teams.

Skills you’ll bring 

• Bachelor's or Master’s degree in Computer Science, Software Engineering, or related fields.
• 1 - 3 years of working experience with software engineering or data engineering projects. 
• 1 - 3 years of experience with Python, working with GCP, including storage, BigQuery, Compute, Kubernetes, or similar.
• 1 - 3 years of experience with SQL, able to optimize complex SQL queries and build data pipelines. 
• Experience with BI tools such as Tableau. 
• Experience analyzing the performance of conversational AI systems (e.g., voice bots, chatbots) and collaborating with cross-functional teams (AI, Product) on data-driven improvements.
• Experience working with popular LLM frameworks.
• Strong problem-solving and analytical abilities, with the capacity to handle complex technical and analytical problems.

At Asana, we're building AI-powered work management software to help every organization in the world become more effective in working together and realizing their goals. Hundreds of thousands of global teams rely on Asana to orchestrate their work — from everyday tasks to the most strategic company initiatives.

As Asana evolves into a platform where humans and AI agents work together, customers need products that are both more connected and more trustworthy. They need clear ways to extend Asana through APIs, integrations, and developer tools, along with clear controls for who can access information, what people and agents are allowed to do, and how that access is governed across teams, tools, and workflows.

We’re looking for a Product Director, Platform & Ecosystem to lead two closely connected areas at Asana: Ecosystem and Sharing & Permissions. In this role, you’ll define the strategy for the APIs, developer platform, integration rails, and strategic integrations that extend Asana beyond our own UI, as well as the access controls, roles, delegation, and governance capabilities that make collaboration secure and enterprise-ready. You’ll help make Asana more open and extensible without compromising trust, governance, security, or clarity.

What you’ll achieve

• Define the vision, strategy, and roadmap for platform capabilities that make Asana more extensible and enterprise-ready, from APIs and integration rails to permissions, roles, and governance.
• Lead teams building the developer platform, integration foundations, and strategic integrations that help customers, partners, and internal teams connect Asana to the rest of their stack. 
• Shape how humans, applications, and AI agents securely access information and take action across core work objects and collaboration surfaces.
• Partner closely with teams responsible for admin experiences, enterprise governance, security, and platform foundations to deliver systems that are powerful, understandable, and safe by default.
• Balance long-term platform architecture with near-term product delivery, migrations, customer needs, and execution across a broad surface area.
• Directly manage ~4-5 direct reports and oversee the strategy and execution of five R&D teams.

This role is based in our Vancouver office with an office-centric hybrid schedule. The standard in-office days are Monday, Tuesday, and Thursday. Most Asanas have the option to work from home on Wednesdays. Working from home on Fridays depends on the type of work you do and the teams with which you partner. If you're interviewing for this role, your recruiter will share more about the in-office requirements.

About you

• You have proven experience in product management (10+ years), including one or more of the following areas: platform, APIs, developer products, integrations, enterprise B2B, security, governance, or other systems-heavy domains.
• You are comfortable operating in complex enterprise environments with security, compliance, governance, and interoperability requirements.
• You are a strong cross-functional leader who can align engineering, design, research, data science, GTM, and executive stakeholders around hard tradeoffs.
• You are a clear, rigorous communicator who can simplify complex concepts for both technical and non-technical audiences.
• You are curious about AI tools and excited by the product implications of more agentic ways of working.

What we’ll offer

Our comprehensive compensation package plays a big part in how we recognize you for the impact you have on our path to achieving our mission. We believe that compensation should be reflective of the value you create relative to the market value of your role. To ensure pay is fair and not impacted by biases, we're committed to looking at market value which is why we check ourselves and conduct a yearly pay equity audit.

For this role, the estimated base salary range is between $353,000 - $415,000. The actual base salary will vary based on various factors, including market and individual qualifications objectively assessed during the interview process. The listed range above is a guideline, and the base salary range for this role may be modified.

In addition to base salary, your compensation package may include additional components such as equity, sales incentive pay (for most sales roles), and benefits. If you're interviewing for this role, speak with your recruiter to learn more about the total compensation and benefits for this role.

We strive to provide equitable and competitive benefits packages that support our employees worldwide and include:

• Mental health, wellness & fitness benefits
• Career coaching & support
• Inclusive family building benefits
• Long-term savings or retirement plans
• In-office culinary options to cater to your dietary preferences

These are just some of the benefits we offer, and benefits may vary based on role, country, and local regulations. If you're interviewing for this role, speak with your recruiter to learn more about the total compensation and benefits for this role.

Please note this role is cross-posted in San Francisco. 

#LI-Hybrid

At Asana, we're building AI-powered work management software to help every organization in the world become more effective in working together and realizing their goals. Hundreds of thousands of global teams rely on Asana to orchestrate their work — from everyday tasks to the most strategic company initiatives.

As Asana evolves into a platform where humans and AI agents work together, customers need products that are both more connected and more trustworthy. They need clear ways to extend Asana through APIs, integrations, and developer tools, along with clear controls for who can access information, what people and agents are allowed to do, and how that access is governed across teams, tools, and workflows.

We’re looking for a Product Director, Platform & Ecosystem to lead two closely connected areas at Asana: Ecosystem and Sharing & Permissions. In this role, you’ll define the strategy for the APIs, developer platform, integration rails, and strategic integrations that extend Asana beyond our own UI, as well as the access controls, roles, delegation, and governance capabilities that make collaboration secure and enterprise-ready. You’ll help make Asana more open and extensible without compromising trust, governance, security, or clarity.

What you’ll achieve

• Define the vision, strategy, and roadmap for platform capabilities that make Asana more extensible and enterprise-ready, from APIs and integration rails to permissions, roles, and governance.
• Lead teams building the developer platform, integration foundations, and strategic integrations that help customers, partners, and internal teams connect Asana to the rest of their stack. 
• Shape how humans, applications, and AI agents securely access information and take action across core work objects and collaboration surfaces.
• Partner closely with teams responsible for admin experiences, enterprise governance, security, and platform foundations to deliver systems that are powerful, understandable, and safe by default.
• Balance long-term platform architecture with near-term product delivery, migrations, customer needs, and execution across a broad surface area.
• Directly manage ~4-5 direct reports and oversee the strategy and execution of five R&D teams.

This role is based in our San Francisco office with an office-centric hybrid schedule. The standard in-office days are Monday, Tuesday, and Thursday. Most Asanas have the option to work from home on Wednesdays. Working from home on Fridays depends on the type of work you do and the teams with which you partner. If you're interviewing for this role, your recruiter will share more about the in-office requirements.

About you

• You have proven experience in product management (10+ years), including one or more of the following areas: platform, APIs, developer products, integrations, enterprise B2B, security, governance, or other systems-heavy domains.
• You are comfortable operating in complex enterprise environments with security, compliance, governance, and interoperability requirements.
• You are a strong cross-functional leader who can align engineering, design, research, data science, GTM, and executive stakeholders around hard tradeoffs.
• You are a clear, rigorous communicator who can simplify complex concepts for both technical and non-technical audiences.
• You are curious about AI tools and excited by the product implications of more agentic ways of working.

What we’ll offer

Our comprehensive compensation package plays a big part in how we recognize you for the impact you have on our path to achieving our mission. We believe that compensation should be reflective of the value you create relative to the market value of your role. To ensure pay is fair and not impacted by biases, we're committed to looking at market value which is why we check ourselves and conduct a yearly pay equity audit.

For this role, the estimated base salary range is between $297,000 - $350,000. The actual base salary will vary based on various factors, including market and individual qualifications objectively assessed during the interview process. The listed range above is a guideline, and the base salary range for this role may be modified.

In addition to base salary, your compensation package may include additional components such as equity, sales incentive pay (for most sales roles), and benefits. If you're interviewing for this role, speak with your recruiter to learn more about the total compensation and benefits for this role.

We strive to provide equitable and competitive benefits packages that support our employees worldwide and include:

• Mental health, wellness & fitness benefits
• Career coaching & support
• Inclusive family building benefits
• Long-term savings or retirement plans
• In-office culinary options to cater to your dietary preferences

These are just some of the benefits we offer, and benefits may vary based on role, country, and local regulations. If you're interviewing for this role, speak with your recruiter to learn more about the total compensation and benefits for this role.

Please note this role is cross-posted in Vancouver. 

#LI-Hybrid

Who We Are

About Ascend

Backed by private equity from people-focused Alpine Investors, Ascend is building a dynamic platform for regional accounting firms that enables them to stay independent while accessing the resources of a Top 25 firm to help them grow. Ascend provides access to growth capital, robust talent acquisition and training, leading quality management resources, best-of-breed technology, AI tools, an offshore captive, shared back-office services, a catalytic leadership system, and modernized equity incentives so that firms can surmount today’s industry challenges to reach their full potential. 

For more information, visit www.ascendtogether.com.

About ODC

Opsahl Dawson (ODC) was founded in 1979 in Longview, WA, where we have flourished into the award-winning firm we are today. We specialize in Accounting, Tax Preparation, and Bookkeeping with 175+ people across the United States. With 30+ years of proven service, we’re the go-to CPA firm in SW Washington. You’ll be joining a fun team and a renowned firm that is recognized as one of the Top 10 Fastest Growing Accounting Firms by Accounting Today.

In January 2023, ODC made the strategic decision to join Ascend! With Ascend’s partnership and shared resources, ODC is well positioned for strong innovation and growth in the years to come.

The Role

We are looking for a Tax Manager for our Trust and Estates team!

Leveraging your expertise in trust and estates (706, 709, 1041) tax matters & client relations, you’ll manage a national client list, delivering superior service. As their trusted advisor, you’ll tackle complex tax issues, craft strategic solutions, and offer risk management guidance. Your forward-thinking mindset will enhance service delivery, ensuring innovation remains at the forefront.

In this role, you’ll collaborate with members across ODC and work as a united team, maintaining a fun work environment! You’ll also have the opportunity to drive our team’s growth through mentorship and coaching, encouraging a culture of continuous improvement and professional development.

Key Responsibilities

• Manage client portfolio, consistently delivering high-quality service.
• Ensure accuracy and compliance with the preparation, review, and timely filing of all tax forms.
• Perform initial and/or final review of manager, tax senior, tax staff and intern work products.
• Enhance efficiency across project initiatives.
• Contribute to team empowerment & professional development by providing mentorship and supportive guidance.
• Stay up to date with tax regulations, conduct diligent research, and provide consultation on intricate tax matters.
• Contribute to business development and departmental efficiency enhancements.

Required Qualifications

• CPA or EA
• Bachelor's degree in accounting, finance, or related field
• 7+ years of public accounting experience
• Trust & Estate tax expertise
• Experience directly managing and interacting with clients through a variety of channels
• Strong interpersonal and communication skills
• Attention to detail
• Proficiency with tax preparation and accounting software

Preferred Qualifications

• Advanced knowledge of applicable accounting software: QuickBooks, CCH Axcess, Engagement, Thomson Reuters, or UltraTax
• Substantial knowledge of 706, 709, 1040, 1041, Partnerships, S-Corps, and 1099
• Experience in individual clients, high net worth individuals, trust & estates, state tax, and pensions

Who We Look For

A perceptive team-player who excels in a progressive environment, blending sharp analytical skills with exceptional communication. A detail-oriented performer who embodies critical thinking and high standards. A proactive professional, constantly seeking to deliver outstanding service.

Location

At Opsahl Dawson, we’ve designed a flexible work structure that enables both teamwork and independence, enhancing our employees’ work experience while promoting personal well-being. 

This role can primarily sit out of our Bellevue, Kelso, Lacey, or Vancouver, WA offices, with hybrid flexibility.

What We Offer

Join our team and enjoy a comprehensive benefits package that supports well-being, health, and ongoing professional growth:

• Unlimited PTO
• Medical, Dental, Vision, & Voluntary Insurance Options
• 401(k) Matching
• Annual Performance Bonus
• 12 Paid Holidays
• Flexible Scheduling Options
• Innovative Workplan System 
• $500 annual Vacation Incentive
• Commitment to Professional Development
• Equity Program Eligibility at Sr. Manager Level + top performing Managers

How to Apply

Submit your information in the application section directly below! This will include:

• Basic contact information
• Resume/CV and optional cover letter upload
• Work eligibility and compensation
• Voluntary demographic & self-ID questions

The annual base salary range for this role is $100,000-$150,000. This range includes the anticipated low and high end of the salary range for this position. Actual compensation may vary based on various factors, including experience, education and/or skill level.

At Ascend, we provide a fair and equal employment opportunity for all candidates regardless of race, color, religion, national origin, gender, pregnancy, sexual orientation, gender identity/expression, age, marital status, disability, or any other legally protected characteristic. Ascend hires and promotes individuals solely based on qualifications for the position to be filled and business needs.

Who We Are

About Ascend

Backed by private equity from people-focused Alpine Investors, Ascend is building a dynamic platform for regional accounting firms that enables them to stay independent while accessing the resources of a Top 25 firm to help them grow. Ascend provides access to growth capital, robust talent acquisition and training, leading quality management resources, best-of-breed technology, AI tools, an offshore captive, shared back-office services, a catalytic leadership system, and modernized equity incentives so that firms can surmount today’s industry challenges to reach their full potential. 

For more information, visit www.ascendtogether.com.

About ODC

Opsahl Dawson (ODC) was founded in 1979 in Longview, WA, where we have flourished into the award-winning firm we are today. We specialize in Accounting, Tax Preparation, and Bookkeeping with 175+ people across the United States. With 30+ years of proven service, we’re the go-to CPA firm in SW Washington. You’ll be joining a fun team and a renowned firm that is recognized as one of the Top 10 Fastest Growing Accounting Firms by Accounting Today.

In January 2023, ODC made the strategic decision to join Ascend! With Ascend’s partnership and shared resources, ODC is well positioned for strong innovation and growth in the years to come.

The Role

We are looking for a Senior Tax Manager for our Trust and Estates team!

Leveraging your expertise in trust and estates (706, 709, 1041) tax matters & client relations, you’ll manage a national client list, delivering superior service. As their trusted advisor, you’ll tackle complex tax issues, craft strategic solutions, and offer risk management guidance. Your forward-thinking mindset will enhance service delivery, ensuring innovation remains at the forefront.

In this role, you’ll collaborate with members across ODC and work as a united team, maintaining a fun work environment! You’ll also have the opportunity to drive our team’s growth through mentorship and coaching, encouraging a culture of continuous improvement and professional development.

Key Responsibilities

• Manage client portfolio, consistently delivering high-quality service.
• Ensure accuracy and compliance with the preparation, review, and timely filing of all tax forms.
• Perform initial and/or final review of manager, tax senior, tax staff and intern work products.
• Enhance efficiency across project initiatives.
• Contribute to team empowerment & professional development by providing mentorship and supportive guidance.
• Stay up to date with tax regulations, conduct diligent research, and provide consultation on intricate tax matters.
• Contribute to business development and departmental efficiency enhancements.

Required Qualifications

• CPA or EA
• Bachelor's degree in accounting, finance, or related field
• 10+ years of public accounting experience
• Trust & Estate tax expertise
• Experience directly managing and interacting with clients through a variety of channels
• Strong interpersonal and communication skills
• Attention to detail
• Proficiency with tax preparation and accounting software

Preferred Qualifications

• Advanced knowledge of applicable accounting software: QuickBooks, CCH Axcess, Engagement, Thomson Reuters, or UltraTax
• Substantial knowledge of 706, 709, 1040, 1041, Partnerships, S-Corps, and 1099
• Experience in individual clients, high net worth individuals, trust & estates, state tax, and pensions

Who We Look For

A perceptive team-player who excels in a progressive environment, blending sharp analytical skills with exceptional communication. A detail-oriented performer who embodies critical thinking and high standards. A proactive professional, constantly seeking to deliver outstanding service.

Location

At Opsahl Dawson, we’ve designed a flexible work structure that enables both teamwork and independence, enhancing our employees’ work experience while promoting personal well-being. 

What We Offer

Join our team and enjoy a comprehensive benefits package that supports well-being, health, and ongoing professional growth:

• Unlimited PTO
• Medical, Dental, Vision, & Voluntary Insurance Options
• 401(k) Matching
• Annual Performance Bonus
• 12 Paid Holidays
• Flexible Scheduling Options
• Innovative Workplan System 
• $500 annual Vacation Incentive
• Commitment to Professional Development
• Equity Program Eligibility at Sr. Manager Level + top performing Managers

How to Apply

Submit your information in the application section directly below! This will include:

• Basic contact information
• Resume/CV and optional cover letter upload
• Work eligibility and compensation
• Voluntary demographic & self-ID questions

The annual base salary range for this role is $100,000-$150,000. This range includes the anticipated low and high end of the salary range for this position. Actual compensation may vary based on various factors, including experience, education and/or skill level.

At Ascend, we provide a fair and equal employment opportunity for all candidates regardless of race, color, religion, national origin, gender, pregnancy, sexual orientation, gender identity/expression, age, marital status, disability, or any other legally protected characteristic. Ascend hires and promotes individuals solely based on qualifications for the position to be filled and business needs.

Who We Are

About Ascend

Backed by private equity from people-focused Alpine Investors, Ascend is building a dynamic platform for regional accounting firms that enables them to stay independent while accessing the resources of a Top 25 firm to help them grow. Ascend provides access to growth capital, robust talent acquisition and training, leading quality management resources, best-of-breed technology, AI tools, an offshore captive, shared back-office services, a catalytic leadership system, and modernized equity incentives so that firms can surmount today’s industry challenges to reach their full potential. 

For more information, visit www.ascendtogether.com.

About ODC

Opsahl Dawson (ODC) was founded in 1979 in Longview, WA, where we have flourished into the award-winning firm we are today. We specialize in Accounting, Tax Preparation, and Bookkeeping with 175+ people across the United States. With 30+ years of proven service, we’re the go-to CPA firm in SW Washington. You’ll be joining a fun team and a renowned firm that is recognized as one of the Top 10 Fastest Growing Accounting Firms by Accounting Today.

In January 2023, ODC made the strategic decision to join Ascend! With Ascend’s partnership and shared resources, ODC is well positioned for strong innovation and growth in the years to come.

The Role

We are looking for a Tax Manager to join our team and support our growing list of clients! 

Leveraging your expertise in tax matters & client relations, you’ll manage a client list, delivering superior service. As their trusted advisor, you’ll tackle complex tax issues, craft strategic solutions, and offer risk management guidance. Your forward-thinking mindset will enhance service delivery, ensuring innovation remains at the forefront.

In this role, you’ll collaborate with members across ODC and work as a united team, maintaining a fun work environment! You’ll also have the opportunity to drive our team’s growth through mentorship and coaching, encouraging a culture of continuous improvement and professional development.

Key Responsibilities

• Manage client portfolio, consistently delivering high-quality service.
• Ensure accuracy and compliance of the preparation, review, and timely filing of all tax forms.
• Provide tax provision preparation, review, and support service to clients on complex engagements.
• Enhance efficiency across project initiatives.
• Contribute to team empowerment & professional development by providing mentorship and supportive guidance.
• Stay up-to-date with tax regulations, conduct diligent research, and provide consultation on intricate tax matters.
• Contribute to business development and departmental efficiency enhancements.

Required Qualifications

• CPA or EA
• 7+ years of related experience
• Experience directly managing and interacting with clients through a variety of channels
• Strong interpersonal and communication skills
• Attention to detail
• Proficiency with tax preparation and accounting software

Preferred Qualifications

• Advanced knowledge of CCH Axcess and QuickBooks
• Substantial knowledge of 1040, 1041, Partnerships, S-Corps, and 1099

Who We Look For

A perceptive team-player who excels in a progressive environment, blending sharp analytical skills with exceptional communication. A detail-oriented performer who embodies critical thinking and high standards. A proactive professional, constantly seeking to deliver outstanding service.

Location

At Opsahl Dawson, we’ve designed a flexible work structure that enables both teamwork and independence, enhancing our employees’ work experience while promoting personal well-being. 

What We Offer

Join our team and enjoy a comprehensive benefits package that supports well-being, health, and ongoing professional growth:

• Unlimited PTO
• Medical, Dental, Vision, & Voluntary Insurance Options
• 401(k) Matching
• Annual Performance Bonus
• 12 Paid Holidays
• Flexible Scheduling Options
• Innovative Workplan System 
• $500 annual Vacation Incentive
• Commitment to Professional Development
• Equity Program Eligibility at Sr. Manager Level + top performing Managers

How to Apply

Submit your information in the application section directly below! This will include:

• Basic contact information
• Resume/CV and optional cover letter upload
• Work eligibility and compensation
• Voluntary demographic & self-ID questions

The annual base salary range for this role is $100,000-$150,000. This range includes the anticipated low and high end of the salary range for this position. Actual compensation may vary based on various factors, including experience, education and/or skill level.

At Ascend, we provide a fair and equal employment opportunity for all candidates regardless of race, color, religion, national origin, gender, pregnancy, sexual orientation, gender identity/expression, age, marital status, disability, or any other legally protected characteristic. Ascend hires and promotes individuals solely based on qualifications for the position to be filled and business needs.

Who We Are

About Ascend

Backed by private equity from people-focused Alpine Investors, Ascend is building a dynamic platform for regional accounting firms that enables them to stay independent while accessing the resources of a Top 25 firm to help them grow. Ascend provides access to growth capital, robust talent acquisition and training, leading quality management resources, best-of-breed technology, AI tools, an offshore captive, shared back-office services, a catalytic leadership system, and modernized equity incentives so that firms can surmount today’s industry challenges to reach their full potential. 

For more information, visit www.ascendtogether.com.

About ODC

Opsahl Dawson (ODC) is a super-regional CPA firm with four office locations throughout the Pacific Northwest (PNW). We specialize in serving the audit, internal audit and compliance needs of financial institutions in the Western United States. We are a full service firm, and also provide elite Accounting, Tax Preparation, and Bookkeeping to closely held businesses and high-net worth individuals. Our firm has 175+ people across the United States working in hybrid, remote, and fully on-site arrangements. With 35+ years of proven service, we’re the go-to CPA firm for depository and non-depository financial companies. You’ll be joining a fun team and a renowned firm that was recognized as one of 2025’s Top 10 Fastest Growing Accounting Firms by Accounting Today.

In January 2023, ODC made the strategic decision to join Ascend! With Ascend’s partnership and shared resources, ODC is well positioned for strong innovation and growth in the years to come.

Key Responsibilities

• Serve as a subject matter expert for financial institution regulatory compliance regulations with an understanding of compliance operations.
• Build new and existing client relationships and participate in networking and business development activities.
• Manage multiple projects simultaneously.
• Oversee the work of others on projects assigned and provide training.
• Work closely with team members to follow-up on client requests and inquiries.
• Assist in the preparation of Statements of Work for client projectsand monitor time allocated to projects to ensure projects stay on time and within budget.
• Plan, perform, and execute compliance reviews and audit engagements.
  • Identify business process risks and develop testing methodologies to evaluate the adequacy of controls.
  • Execute test of controls and audit procedures defined in audit programs.
  • Research technical issues that arise during fieldwork.
  • Document observations and recommendations regarding violations of laws and regulations, or best practices.
  • Draft reports for review, presentation, and discussion with clients.

Required Qualifications

• Research proficiency driven by the principle of life-long learning.
• Analytical, detail oriented - ability to multi-task without sacrificing people skills.
• Excellent interpersonal, oral, and written communication skills, exhibiting empathy for others with positive conflict resolution skills.
• Good at meeting deadlines and solving problems.
• Ability to travel to client locations, which may include occasional overnight stays (limited with advance notice).
• Ability to manage work-life balance while maintaining accountability and service.

Education and Experience

• Bachelor’s degree with a major in accounting, finance, or related field preferred.
• 5-10 years combination of audit and/or compliance experience within the financial industry.

Certificates, Licenses and Registrations

• Possess and maintain one or more relevant certifications pertaining to audit, risk management and compliance (such as CIA, CCUIA, CRCM, or CFE).

Preferred Qualifications

• Knowledge of IIA guidelines and audit methodologies and techniques.
• Knowledge of financial institution industry regulations, systems, operations, and internal controls

Who We Look For

A perceptive team-player who excels in a progressive & collaborative environment, blending sharp analytical skills with exceptional communication. A detail-oriented leader who embodies critical thinking & high standards. A proactive professional, committed to delivering outstanding service while embracing and driving curiosity & innovation. Individuals who seek to embrace the unique quality of life offered only in the PNW.

Why ODC?

• A people-first culture that values work-life balance, teamwork, and building long-term careers.
• Exposure to specialized industries that accelerate technical growth.
• Leadership opportunities within a rapidly expanding assurance practice.
• Competitive compensation, hybrid flexibility, and robust professional development support.
• A firm that is entrepreneurial, innovative, and committed to elevating the CPA profession.

Location

The firm offers remote work flexibility, allowing team members to work remotely while remaining highly connected to colleagues and clients through virtual collaboration tools.

Limited travel is required for client onsite engagements, relationship-building activities, and key firm meetings. This approach supports strong work‑life balance while maintaining the high‑touch service model clients value.

What We Offer

Join our team and enjoy a comprehensive benefits package that supports well-being, health, and ongoing professional growth:

• Unlimited PTO
• Medical, Dental, Vision, & Voluntary Insurance Options
• 401(k) Matching
• Annual Performance Bonus
• 12 Paid Holidays
• Flexible Scheduling Options
• Innovative Workplan System
• $500 annual Vacation Incentive
• Commitment to Professional Development
• Equity Program Eligibility at Sr. Manager Level + top performing Managers

How to Apply

Submit your information in the application section directly below! This will include:

• Basic contact information
• Resume/CV and optional cover letter upload
• Work eligibility and compensation
• Voluntary demographic & self-ID questions

The annual base salary range for this role is $80,000-$105,000. This range includes the anticipated low and high end of the salary range for this position. Actual compensation may vary based on various factors, including experience, education and/or skill level.

At Ascend, we provide a fair and equal employment opportunity for all candidates regardless of race, color, religion, national origin, gender, pregnancy, sexual orientation, gender identity/expression, age, marital status, disability, or any other legally protected characteristic. Ascend hires and promotes individuals solely based on qualifications for the position to be filled and business needs.

About Us

At Prenuvo, we are on a mission to flip the paradigm from reactive “sick-care” to proactive health care. Our award-winning whole body scan is fast (under 1 hour), safe (MRI has no ionizing radiation), and non-invasive (no contrast). Our unique integrated stack of optimized hardware, software, and increasingly AI, coupled with the patient-centric experience across our domestic and global clinics, have allowed us to lead the change against “we caught it too late again".

We are looking for an Annotation Program Manager to join our AI Research team. This is a program management role at its core and the operational backbone of our AI model delivery pipeline. The right person owns the systems, cadence, and accountability structures that keep annotation work moving at scale, working cross-functionally across AI Research, product, and clinical functions to coordinate priorities and drive accountability with stakeholders who have competing demands.

This is a senior-scope individual contributor role with direct accountability to research leadership and visibility across the full AI Annotations program portfolio. Annotation domain knowledge is useful context, but Program Management depth is the job. This person provides the operational architecture and the discipline to keep every team moving against it. Jira architecture and cross-tool program visibility are core to this role from day one.

This position is hybrid, preferably based in Vancouver for regular on-site collaboration with our expert teams.

Help reshape the world through proactive healthcare while working with cutting-edge technology and high performing teams with deep expertise - join us to make a difference in people’s lives!

What you'll do

• Own the annotation program as a portfolio: maintain a unified view of all active workstreams, dependencies, timelines, and risks across teams and vendors at all times.
• Own Jira architecture end-to-end: hierarchy design, custom fields, workflow automation, sprint configuration, and cross-board reporting wired to Google Sheets and Looker to create visibility on SLA frameworks, QC loops, and vendor accountability. 
• Manage external annotation vendor relationships, setting expectations clearly, tracking against commitments, and escalating on the record when delivery is at risk.
• Partner with radiologists and research leads to translate clinical requirements into structured, executable annotation guidelines, then hold contributors to those standards consistently.
• Anticipate capacity gaps, dependency conflicts, and delivery risks in advance, surfacing them with a proposed path forward.
• Support regulatory and clinical validation efforts by ensuring annotation workflows produce audit-traceable, documentation-ready outputs.

What you'll bring

Must-have:

• 7+ years in program or operations management, with ownership of a multi-team, multi-dependency program from strategy through execution, including capacity planning across internal teams and external vendors. Comfortable operating with light oversight.
• Deep Jira administration experience: built it from scratch for a multi-team program, including hierarchy design, issue schemas, workflow automation, and dashboard reporting connected to external tools.
• Strong Google Sheets fluency, including Apps Script automation, has written scripts to solve real operational problems.
• Experience building or maintaining dashboards (Looker, Tableau, or equivalent) to make program status visible to non-technical stakeholders.
• A track record of managing external vendors or cross-functional partners against hard timelines and quality standards, with documented escalation when commitments slip.
• Clean escalation skills, and the ability to raise problems up the chain transparently, without going behind anyone's back, and without losing the relationship.
• Fluency with AI tools, i.e., using LLMs to draft documentation, automate repetitive tasks, and write scripts, and a default orientation toward finding AI-assisted shortcuts before doing things manually.

Nice-to-have:

• Health tech, MedTech, or clinical research background, familiarity with regulated environments and expert stakeholders, including quality management systems or audit-traceable workflow requirements.
• Experience managing annotation programs or data labeling operations at scale.
• Familiarity with annotation platforms such as RedBrick AI, Labelbox, or Encord.

Our Values 

First: we are Pioneers

• Transforming healthcare requires divergent thinking, bias for action, disciplined experimentation, and consistent grit and determination to maintain momentum. This journey is as challenging as it is rewarding.

Second: we are Platform-Builders

• We’re always building foundations that allow us to achieve tomorrow more than we did today. We never lose sight of what’s ahead – in a mindset of ownership and duty to our mission.

Above all: we are Patients

• We could all be the next person who walks through our very doors, seeking clarity or peace of mind. We are proud of our impact on our patients’ lives, and we won’t stop till everyone can benefit from our work.

What We Offer

• An avenue to make a positive impact on people's lives and their health
• We believe in preventative healthcare for everyone, including our team - Prenuvo provides free, whole-body scans to each team member 
• Growth opportunities are at the heart of our people journey, we’re doing big things with bright minds - there is no single path to success, it can be shaped along the way
• Building strong relationships is at the core of everything we do - our team gets together each week to connect, share, and socialize 
• Recognizing time away to restore is vital to our wellbeing - we have a flexible vacation policy and we will encourage you to use it
• We offer a comprehensive benefits package including health, dental, vision, including Mental Health coverage, to support you and your family
• Prenuvo offers eligible Canadian employees access to both RRSP and TFSA retirement savings plans, with immediate, optional enrollment and the flexibility to invest and save for the future on your own terms. While Prenuvo provides access to these plans, the company does not currently offer matching contributions.
• The base salary for this role ranges from $110,000-$130,000 CAD, depending upon experience and geographic location

We are an equal-opportunity employer and value diversity at our company. We do not discriminate on the basis of race, religion, color, national origin, gender, sexual orientation, age, marital status, veteran status, or disability status.

As part of the hiring process, successful candidates will undergo a background check in compliance to applicable federal, provincial, and state rules.

Please be advised that official communication from our recruitment team will only come from our authorized domain [prenuvo.com]. If you are contacted by a recruiter, please ensure their email address ends with @prenuvo.com. We do not use third-party recruitment services or any other email domains for hiring purposes. If you receive communication that you believe to be fraudulent, please report it immediately to jobs@prenuvo.com.

About Us

At Prenuvo, we are on a mission to flip the paradigm from reactive “sick-care” to proactive health care. Our award-winning whole body scan is fast (under 1 hour), safe (MRI has no ionizing radiation), and non-invasive (no contrast). Our unique integrated stack of optimized hardware, software, and increasingly AI, coupled with the patient-centric experience across our domestic and global clinics, have allowed us to lead the change against “we caught it too late again".

We are looking for an Enterprise Application Administrator to join our Security and IT team and play a pivotal role in supporting business growth while maintaining scalability and security. As an Enterprise Applications Administrator, you will manage and optimize enterprise applications, including Salesforce, and Intercom. You'll collaborate with stakeholders across multiple departments, provide user support, and help ensure the performance and security of enterprise systems.

Help reshape the world through proactive healthcare while working with cutting-edge technology and high performing teams with deep expertise - join us to make a difference in people’s lives!

What You'll Do

• Administer, monitor, and improve cloud-based enterprise applications, ensuring best practices, security, performance, and scalability.
• Support the configuration, customization, and administration of Salesforce, including user management, enhancements, data integrity, and security.
• Participate in projects related to new enterprise application selection, expansion, migrations, and decommissioning.
• Document processes, configurations, and best practices for application management, integrations, and support.
• Manage Salesforce users, profiles, roles, permission sets, and access reviews.
• Configure Salesforce using declarative tools such as Flows, workflows, validation rules, and approval processes.
• Coordinate Salesforce releases, testing, and deployment of new features.
• Provide Salesforce user training, onboarding, and ongoing support.
• Response to support tickets raised by internal stakeholders.

What You’ll Bring

• Minimum of 2-4 years of experience in administering and supporting enterprise applications and/or integrations.
• At least 5 years of general IT experience
• Salesforce administrator certification.
• Experience administering Salesforce lightning, including configuration, customization, user management, workflows, and reporting.
• Strong understanding of cloud technologies and experience with enterprise Saas application management.
• Knowledge of IT practices and experience implementing security measures for enterprise applications.
• Effective communication and interpersonal skills, with the ability to work collaboratively with cross-functional teams, manage multiple stakeholder projects.
• Hands-on experience with Salesforce automation tools such as Flows.
• Experience creating and maintaining reports, dashboards, and analytics in Salesforce..
• Ability to translate business requirements into scalable solutions.

Nice To Have

• Experience with Health Cloud or Health Care sector
• User support experience with various enterprise applications like Dialpad, Intercom, Zoom, Jira etc.
• Experience working with organisations with more than 500+ users.

Our Values 

First: we are Pioneers

• Transforming healthcare requires divergent thinking, bias for action, disciplined experimentation, and consistent grit and determination to maintain momentum. This journey is as challenging as it is rewarding.

Second: we are Platform-Builders

• We’re always building foundations that allow us to achieve tomorrow more than we did today. We never lose sight of what’s ahead – in a mindset of ownership and duty to our mission.

Above all: we are Patients

• We could all be the next person who walks through our very doors, seeking clarity or peace of mind. We are proud of our impact on our patients’ lives, and we won’t stop till everyone can benefit from our work.

What We Offer

• An avenue to make a positive impact on people's lives and their health
• We believe in preventative healthcare for everyone, including our team - Prenuvo provides free, whole-body scans to each team member 
• Growth opportunities are at the heart of our people journey, we’re doing big things with bright minds - there is no single path to success, it can be shaped along the way
• Building strong relationships is at the core of everything we do - our team gets together each week to connect, share, and socialize 
• Recognizing time away to restore is vital to our wellbeing - we have a flexible vacation policy and we will encourage you to use it
• We offer a comprehensive benefits package including health, dental, vision, including Mental Health coverage, to support you and your family
• Prenuvo offers eligible Canadian employees access to both RRSP and TFSA retirement savings plans, with immediate, optional enrollment and the flexibility to invest and save for the future on your own terms. While Prenuvo provides access to these plans, the company does not currently offer matching contributions.
• The base salary for this role ranges from $80,000-$105,000 in local currency, depending upon experience

We are an equal-opportunity employer and value diversity at our company. We do not discriminate on the basis of race, religion, color, national origin, gender, sexual orientation, age, marital status, veteran status, or disability status.

As part of the hiring process, successful candidates will undergo a background check in compliance to applicable federal, provincial, and state rules.

Please be advised that official communication from our recruitment team will only come from our authorized domain [prenuvo.com]. If you are contacted by a recruiter, please ensure their email address ends with @prenuvo.com. We do not use third-party recruitment services or any other email domains for hiring purposes. If you receive communication that you believe to be fraudulent, please report it immediately to jobs@prenuvo.com.

About Us

We are looking for a motivated Escalation Engineer to join our team. You have a passion for understanding and supporting your users, and are excited to deepen your software development and investigation skills. You thrive in fast-paced environments where no two days are the same -- triaging complex issues, diving into logs and code, and working side-by-side with engineering to keep our platform reliable. You are passionate about building products and systems that make a meaningful impact on the lives of thousands of people and their health.

We are looking for a motivated Escalation Engineer to join our team. You have a passion for understanding and supporting your users, and are excited to deepen your software development and investigation skills. You thrive in fast-paced environments where no two days are the same -- triaging complex issues, diving into logs and code, and working side-by-side with engineering to keep our platform reliable. You are passionate about building products and systems that make a meaningful impact on the lives of thousands of people and their health.

Preferred Schedule: Candidates located in or able to work Eastern Standard Time (EST) hours are preferred.

Help reshape the world through proactive healthcare while working with cutting-edge technology and high performing teams with deep expertise - join us to make a difference in people’s lives! 

What You’ll Do

• Respond to submitted requests through our ticketing system and via direct message, providing technical support for our clinical applications
• Coordinate with other teams on Slack to troubleshoot issues, triaging by severity and driving toward resolution within SLA targets
• Respond to incidents -- gathering information, troubleshooting, and helping guide them to resolution alongside engineering teams
• Update status pages during escalations and write postmortems summarizing root cause, impact, and follow-up actions
• Create knowledge base articles, runbooks, and canned responses with clear, repeatable steps in Confluence
• Perform deep troubleshooting using past experience, internal tools, and observability platforms such as Datadog and Sentry -- investigating down to the code level where needed
• Translate complex technical findings into clear updates for non-technical stakeholders including clinical and operational teams
• Identify trends in recurring incidents and surface patterns to engineering and product teams to drive systemic improvements
• Build tools and scripts to support our teams, improving development and operational efficiency
• Operate within our Quality System, creating and updating records that support our regulated Medical Devices
• Exercise strong judgment on privacy-sensitive cases including entangled patient profiles, merge requests, and data integrity issues

What You’ll Bring

• 3–5 years of experience in technical support, escalation engineering, or a related role involving hands-on troubleshooting of production systems
• Demonstrated software development experience (e.g., Python, TypeScript, NodeJS, React)
• A proactive mindset that persistently hunts down root causes and implements durable solutions rather than applying one-off fixes
• Hands-on experience with observability tools (Datadog, Sentry, New Relic, or similar) and ticket management in Jira
• Experience with incident management processes, including acting as incident commander or on-call responder
• Experience debugging web applications using browser developer tools and tracing issues across the full stack
• Ability to troubleshoot APIs, reproduce issues, and write clear defect reports for engineering teams
• Calm under pressure with strong prioritization skills -- comfortable managing competing urgent requests simultaneously
• Outstanding communication skills with the ability to work collaboratively in remote/async environments and translate technical issues for non-technical audiences
• An excitement to learn new skills and technologies on the job
• Bachelor's Degree in Computer Science or a related field, equivalent experience, or evidence of exceptional ability

Nice To Have

• Experience in safety-critical environments, medical technology, or HIPAA/privacy-sensitive environments
• Familiarity with MRI imaging workflows, DICOM, or clinical application support
• Background in SRE practices: monitoring, alerting, runbook automation
• Familiarity with Auth0 or AWS infrastructure
• Experience with SQL and database troubleshooting

Our Values 

First: we are Pioneers

• Transforming healthcare requires divergent thinking, bias for action, disciplined experimentation, and consistent grit and determination to maintain momentum. This journey is as challenging as it is rewarding.

Second: we are Platform-Builders

• We’re always building foundations that allow us to achieve tomorrow more than we did today. We never lose sight of what’s ahead – in a mindset of ownership and duty to our mission.

Above all: we are Patients

• We could all be the next person who walks through our very doors, seeking clarity or peace of mind. We are proud of our impact on our patients’ lives, and we won’t stop till everyone can benefit from our work.

What We Offer

• An avenue to make a positive impact on people's lives and their health
• We believe in preventative healthcare for everyone, including our team - Prenuvo provides free, whole-body scans to each team member 
• Growth opportunities are at the heart of our people journey, we’re doing big things with bright minds - there is no single path to success, it can be shaped along the way
• Building strong relationships is at the core of everything we do - our team gets together each week to connect, share, and socialize 
• Recognizing time away to restore is vital to our wellbeing - we have a flexible vacation policy and we will encourage you to use it
• We now offer the Prenuvo’s Commuter Benefits Plan to help cover your transit and parking costs. Whether you ride, drive, or park, we’ve got you covered—making your commute easier and more affordable! 
• Prenuvo offers a 401(k) retirement savings plan to eligible employees, allowing team members to make pre-tax contributions toward their retirement. While Prenuvo facilitates access to the plan, the company does not currently offer matching contributions.
• We offer a comprehensive benefits package including health, dental, vision, including Mental Health coverage, to support you and your family
• The base salary for this role ranges from $90,000-$110,000 in local currency, depending upon experience and geographic location

We are an equal-opportunity employer and value diversity at our company. We do not discriminate on the basis of race, religion, color, national origin, gender, sexual orientation, age, marital status, veteran status, or disability status.

As part of the hiring process, successful candidates will undergo a background check in compliance to applicable federal, provincial, and state rules.

Please be advised that official communication from our recruitment team will only come from our authorized domain [prenuvo.com]. If you are contacted by a recruiter, please ensure their email address ends with @prenuvo.com. We do not use third-party recruitment services or any other email domains for hiring purposes. If you receive communication that you believe to be fraudulent, please report it immediately to jobs@prenuvo.com.

About Us

We are looking for a motivated Escalation Engineer to join our team. You have a passion for understanding and supporting your users, and are excited to deepen your software development and investigation skills. You thrive in fast-paced environments where no two days are the same -- triaging complex issues, diving into logs and code, and working side-by-side with engineering to keep our platform reliable. You are passionate about building products and systems that make a meaningful impact on the lives of thousands of people and their health.

We are looking for a motivated Escalation Engineer to join our team. You have a passion for understanding and supporting your users, and are excited to deepen your software development and investigation skills. You thrive in fast-paced environments where no two days are the same -- triaging complex issues, diving into logs and code, and working side-by-side with engineering to keep our platform reliable. You are passionate about building products and systems that make a meaningful impact on the lives of thousands of people and their health.

Working Hours: This role operates on a 5:00 AM – 2:00 PM PT schedule.

Help reshape the world through proactive healthcare while working with cutting-edge technology and high performing teams with deep expertise - join us to make a difference in people’s lives! 

What You’ll Do

• Respond to submitted requests through our ticketing system and via direct message, providing technical support for our clinical applications
• Coordinate with other teams on Slack to troubleshoot issues, triaging by severity and driving toward resolution within SLA targets
• Respond to incidents -- gathering information, troubleshooting, and helping guide them to resolution alongside engineering teams
• Update status pages during escalations and write postmortems summarizing root cause, impact, and follow-up actions
• Create knowledge base articles, runbooks, and canned responses with clear, repeatable steps in Confluence
• Perform deep troubleshooting using past experience, internal tools, and observability platforms such as Datadog and Sentry -- investigating down to the code level where needed
• Translate complex technical findings into clear updates for non-technical stakeholders including clinical and operational teams
• Identify trends in recurring incidents and surface patterns to engineering and product teams to drive systemic improvements
• Build tools and scripts to support our teams, improving development and operational efficiency
• Operate within our Quality System, creating and updating records that support our regulated Medical Devices
• Exercise strong judgment on privacy-sensitive cases including entangled patient profiles, merge requests, and data integrity issues

What You’ll Bring

• 3–5 years of experience in technical support, escalation engineering, or a related role involving hands-on troubleshooting of production systems
• Demonstrated software development experience (e.g., Python, TypeScript, NodeJS, React)
• A proactive mindset that persistently hunts down root causes and implements durable solutions rather than applying one-off fixes
• Hands-on experience with observability tools (Datadog, Sentry, New Relic, or similar) and ticket management in Jira
• Experience with incident management processes, including acting as incident commander or on-call responder
• Experience debugging web applications using browser developer tools and tracing issues across the full stack
• Ability to troubleshoot APIs, reproduce issues, and write clear defect reports for engineering teams
• Calm under pressure with strong prioritization skills -- comfortable managing competing urgent requests simultaneously
• Outstanding communication skills with the ability to work collaboratively in remote/async environments and translate technical issues for non-technical audiences
• An excitement to learn new skills and technologies on the job
• Bachelor's Degree in Computer Science or a related field, equivalent experience, or evidence of exceptional ability

Nice To Have

• Experience in safety-critical environments, medical technology, or HIPAA/privacy-sensitive environments
• Familiarity with MRI imaging workflows, DICOM, or clinical application support
• Background in SRE practices: monitoring, alerting, runbook automation
• Familiarity with Auth0 or AWS infrastructure
• Experience with SQL and database troubleshooting

Our Values 

First: we are Pioneers

• Transforming healthcare requires divergent thinking, bias for action, disciplined experimentation, and consistent grit and determination to maintain momentum. This journey is as challenging as it is rewarding.

Second: we are Platform-Builders

• We’re always building foundations that allow us to achieve tomorrow more than we did today. We never lose sight of what’s ahead – in a mindset of ownership and duty to our mission.

Above all: we are Patients

• We could all be the next person who walks through our very doors, seeking clarity or peace of mind. We are proud of our impact on our patients’ lives, and we won’t stop till everyone can benefit from our work.

What We Offer

• An avenue to make a positive impact on people's lives and their health
• We believe in preventative healthcare for everyone, including our team - Prenuvo provides free, whole-body scans to each team member 
• Growth opportunities are at the heart of our people journey, we’re doing big things with bright minds - there is no single path to success, it can be shaped along the way
• Building strong relationships is at the core of everything we do - our team gets together each week to connect, share, and socialize 
• Recognizing time away to restore is vital to our wellbeing - we have a flexible vacation policy and we will encourage you to use it
• We offer a comprehensive benefits package including health, dental, vision, including Mental Health coverage, to support you and your family
• Prenuvo offers eligible Canadian employees access to both RRSP and TFSA retirement savings plans, with immediate, optional enrollment and the flexibility to invest and save for the future on your own terms. While Prenuvo provides access to these plans, the company does not currently offer matching contributions.
• The base salary for this role ranges from $100,000-$120,000 in local currency, depending upon experience and geographic location

We are an equal-opportunity employer and value diversity at our company. We do not discriminate on the basis of race, religion, color, national origin, gender, sexual orientation, age, marital status, veteran status, or disability status.

As part of the hiring process, successful candidates will undergo a background check in compliance to applicable federal, provincial, and state rules.

Please be advised that official communication from our recruitment team will only come from our authorized domain [prenuvo.com]. If you are contacted by a recruiter, please ensure their email address ends with @prenuvo.com. We do not use third-party recruitment services or any other email domains for hiring purposes. If you receive communication that you believe to be fraudulent, please report it immediately to jobs@prenuvo.com.

About Us

At Prenuvo, we are on a mission to flip the paradigm from reactive “sick-care” to proactive health care. Our award-winning whole body scan is fast (under 1 hour), safe (MRI has no ionizing radiation), and non-invasive (no contrast). Our unique integrated stack of optimized hardware, software, and increasingly AI, coupled with the patient-centric experience across our domestic and global clinics, have allowed us to lead the change against “we caught it too late again".

We are looking for a Patient Experience Representative to join our growing team! based out of our Vancouver Head Office. 

This is a crucial role for our Patient Experience team - you will support sales, patient care and retention efforts by assisting with incoming inquiries and requests. As a Patient Experience Representative in a company that values patient experience, you will play a key role in shaping and improving the patient experience, providing exceptional customer service to patients and ensuring they have a positive experience. Our patients’ well-being is our top priority! 

This is a 6-month contract role with the potential for extension or conversion to full-time, depending on business needs and performance. This position follows a hybrid schedule, with in-office work required once per week at our Vancouver Office (V6B 6A7).

To succeed in this role, you must be highly customer-focused and have a strong understanding of patients' needs and preferences. You should be comfortable working in a fast-paced startup environment and be able to prioritize competing demands. Strong communication and interpersonal skills are essential, as is the ability to analyze data and use it to inform decision-making.

Help reshape the world through proactive healthcare while working with cutting-edge technology and high performing teams with deep expertise - join us to make a difference in people’s lives!

What You’ll Do

• Provide excellent customer service to patients through various phone, email, and chat channels.
• Respond to inquiries and resolve patient issues (patients and physicians) in a timely and professional manner.
• Educate patients on the organization's services, policies, and procedures.
• Assist patients with account setup and management, including login issues, password resets, and billing questions.
• Escalate complex issues to appropriate departments for resolution.
• Maintain accurate records of patient interactions and follow up on outstanding issues.
• Identify opportunities to improve patient satisfaction and retention.
• Participate in training and professional development activities to stay up-to-date on company products and services.
• Collaborate with other departments, such as sales and marketing, to provide a seamless patient experience.
• Assist in scheduling patient appointments for scans 
• Guide patients with their medical intake forms and troubleshoot related issues
• Act as a primary contact to manage and resolve incoming complaints with products or services 
• Remain calm and use supportive language when dealing with upset patients and stressful situations
• Engage in new patient calls and milestone patient retention calls
• Use established systems and structures to record and report on patient satisfaction
• Have a willingness to take on other tasks and projects as they arise

What You’ll Bring

• Industry experience in customer support, service, and success is an asset
• You’re self-aware and open-minded - functioning with a high level of emotional intelligence and an inclusive approach
• You’re reliable and self-motivated - excited by fast-paced work, and can work well under pressure
• Strong interpersonal skills - ability to communicate in a professional and courteous manner with patients, coworkers, management, and medical professionals
• Excellent written and verbal communication skills - interpersonal and collaborative skills
• Ability to multitask and prioritize in a fast-paced environment.
• Professionalism - you will personify the welcoming face of our clinics and services
• Understanding and exhibiting a high emphasis on patient privacy and confidentiality 
• Exceptional time management skills, exhibiting sound judgment, and the ability to multi-task is paramount.
• Ability to work flexible hours, including weekends and holidays.
• You’re passionate about the Prenuvo mission - you will be able to make an impact with your work as we are constantly evolving and implementing improvements 

Our Values 

First: we are Pioneers

• Transforming healthcare requires divergent thinking, bias for action, disciplined experimentation, and consistent grit and determination to maintain momentum. This journey is as challenging as it is rewarding.

Second: we are Platform-Builders

• We’re always building foundations that allow us to achieve tomorrow more than we did today. We never lose sight of what’s ahead – in a mindset of ownership and duty to our mission.

Above all: we are Patients

• We could all be the next person who walks through our very doors, seeking clarity or peace of mind. We are proud of our impact on our patients’ lives, and we won’t stop till everyone can benefit from our work.

What We Offer

• An avenue to make a positive impact on people's lives and their health
• Growth opportunities are at the heart of our people journey, we’re doing big things with bright minds - there is no single path to success, it can be shaped along the way
• Building strong relationships is at the core of everything we do - our team gets together each week to connect, share, and socialize 
• The hourly rate for this role ranges from $25-$30 in local currency depending upon experience and geographic location

We are an equal-opportunity employer and value diversity at our company. We do not discriminate on the basis of race, religion, color, national origin, gender, sexual orientation, age, marital status, veteran status, or disability status.

As part of the hiring process, successful candidates will undergo a background check in compliance to applicable federal, provincial, and state rules.

Please be advised that official communication from our recruitment team will only come from our authorized domain [prenuvo.com]. If you are contacted by a recruiter, please ensure their email address ends with @prenuvo.com. We do not use third-party recruitment services or any other email domains for hiring purposes. If you receive communication that you believe to be fraudulent, please report it immediately to jobs@prenuvo.com.

About Us

At Prenuvo, we are on a mission to flip the paradigm from reactive “sick-care” to proactive health care. Our award-winning whole body scan is fast (under 1 hour), safe (MRI has no ionizing radiation), and non-invasive (no contrast). Our unique integrated stack of optimized hardware, software, and increasingly AI, coupled with the patient-centric experience across our domestic and global clinics, have allowed us to lead the change against “we caught it too late again".

We are looking for a Patient Experience Representative to join our growing team! based out of our Vancouver Head Office or Toronto Office. 

This is a crucial role for our Patient Experience team - you will support sales, patient care and retention efforts by assisting with incoming inquiries and requests. As a Patient Experience Representative in a company that values patient experience, you will play a key role in shaping and improving the patient experience, providing exceptional customer service to patients and ensuring they have a positive experience. Our patients’ well-being is our top priority! 

This is a 6-month contract role with the potential for extension or conversion to full-time, depending on business needs and performance. This position follows a hybrid schedule, with in-office work required once per week at our Vancouver Office  (V6B 6A7).

To succeed in this role, you must be highly customer-focused and have a strong understanding of patients' needs and preferences. You should be comfortable working in a fast-paced startup environment and be able to prioritize competing demands. Strong communication and interpersonal skills are essential, as is the ability to analyze data and use it to inform decision-making.

Help reshape the world through proactive healthcare while working with cutting-edge technology and high performing teams with deep expertise - join us to make a difference in people’s lives!

What You’ll Do

• Provide excellent customer service to patients through various phone, email, and chat channels.
• Respond to inquiries and resolve patient issues (patients and physicians) in a timely and professional manner.
• Educate patients on the organization's services, policies, and procedures.
• Assist patients with account setup and management, including login issues, password resets, and billing questions.
• Escalate complex issues to appropriate departments for resolution.
• Maintain accurate records of patient interactions and follow up on outstanding issues.
• Identify opportunities to improve patient satisfaction and retention.
• Participate in training and professional development activities to stay up-to-date on company products and services.
• Collaborate with other departments, such as sales and marketing, to provide a seamless patient experience.
• Assist in scheduling patient appointments for scans 
• Guide patients with their medical intake forms and troubleshoot related issues
• Act as a primary contact to manage and resolve incoming complaints with products or services 
• Remain calm and use supportive language when dealing with upset patients and stressful situations
• Engage in new patient calls and milestone patient retention calls
• Use established systems and structures to record and report on patient satisfaction
• Have a willingness to take on other tasks and projects as they arise

What You’ll Bring

• Industry experience in customer support, service, and success is an asset
• You’re self-aware and open-minded - functioning with a high level of emotional intelligence and an inclusive approach
• You’re reliable and self-motivated - excited by fast-paced work, and can work well under pressure
• Strong interpersonal skills - ability to communicate in a professional and courteous manner with patients, coworkers, management, and medical professionals
• Excellent written and verbal communication skills - interpersonal and collaborative skills
• Ability to multitask and prioritize in a fast-paced environment.
• Professionalism - you will personify the welcoming face of our clinics and services
• Understanding and exhibiting a high emphasis on patient privacy and confidentiality 
• Exceptional time management skills, exhibiting sound judgment, and the ability to multi-task is paramount.
• Ability to work flexible hours, including weekends and holidays.
• You’re passionate about the Prenuvo mission - you will be able to make an impact with your work as we are constantly evolving and implementing improvements 

Our Values 

First: we are Pioneers

• Transforming healthcare requires divergent thinking, bias for action, disciplined experimentation, and consistent grit and determination to maintain momentum. This journey is as challenging as it is rewarding.

Second: we are Platform-Builders

• We’re always building foundations that allow us to achieve tomorrow more than we did today. We never lose sight of what’s ahead – in a mindset of ownership and duty to our mission.

Above all: we are Patients

• We could all be the next person who walks through our very doors, seeking clarity or peace of mind. We are proud of our impact on our patients’ lives, and we won’t stop till everyone can benefit from our work.

What We Offer

• An avenue to make a positive impact on people's lives and their health
• Growth opportunities are at the heart of our people journey, we’re doing big things with bright minds - there is no single path to success, it can be shaped along the way
• Building strong relationships is at the core of everything we do - our team gets together each week to connect, share, and socialize 
• The hourly rate for this role ranges from $25-$30 in local currency depending upon experience and geographic location

We are an equal-opportunity employer and value diversity at our company. We do not discriminate on the basis of race, religion, color, national origin, gender, sexual orientation, age, marital status, veteran status, or disability status.

As part of the hiring process, successful candidates will undergo a background check in compliance to applicable federal, provincial, and state rules.

Please be advised that official communication from our recruitment team will only come from our authorized domain [prenuvo.com]. If you are contacted by a recruiter, please ensure their email address ends with @prenuvo.com. We do not use third-party recruitment services or any other email domains for hiring purposes. If you receive communication that you believe to be fraudulent, please report it immediately to jobs@prenuvo.com.

About Us

We’re looking for a Staff Engineer -  User Experience (Backend) to join our Patient Platform team and shape the systems that power patient-facing experiences across our health technology platform. This team owns the APIs, orchestration services, and communication infrastructure that enable secure, reliable interactions between patients and our platform (Email, SMS, notifications).

We are at a critical stage of growth, scaling our platform, modernizing legacy services, and strengthening our event-driven architecture to support increasing patient volume and communication complexity. This role will play a central part in defining how our backend systems evolve as we scale.

As a Staff Engineer -  User Experience (Backend), you will be the technical authority for the Patient Platform domain, translating architectural strategy into scalable, production-ready distributed systems in partnership with cross-functional teams. You will drive the evolution of our API-first architecture (including BFF and orchestration patterns), define and enforce API contracts, and modernize tightly coupled services into scalable, event-driven components. 

This is an opportunity for a senior technical leader who thrives in ambiguity, moves pragmatically, and enjoys balancing hands-on engineering with architectural influence.

You will strengthen reliability, observability, and fault tolerance across distributed systems, scale and harden our patient communication platform (Email, SMS, notifications), and design secure systems handling sensitive patient and identity data in regulated environments. Additionally, you will champion best practices in automated testing, CI/CD, and secure development while elevating engineering standards through mentorship, design reviews, and technical leadership.

This is a fully remote role, open to candidates based in Ontario, with flexibility to collaborate across Pacific and Eastern time zones.

Help reshape the world through proactive healthcare while working with cutting-edge technology and high performing teams with deep expertise - join us to make a difference in people’s lives! 

What You’ll Do

• Lead design and modernization of our patient-facing backend services
• Drive API design best practices, including BFF and orchestration patterns
• Define and enforce API contracts and cross-service communication standards
• Design and implement event-driven workflows using AWS EventBridge and async messaging
• Improve reliability and fault tolerance of communication pipelines (email, SMS, notifications)
• Ensure secure authentication and authorization is consistently implemented across APIs
• Untangle tech debt and make high-leverage decisions that improve engineering velocity
• Design secure, scalable systems that handle sensitive patient and identity data
• Mentor engineers across the team and elevate system design standards
• Collaborate cross-functionally with Product, Architecture, Security, QA, Clinical, and Frontend teams
• Communicate complex technical concepts clearly to cross-functional stakeholders and leadership, influencing architectural direction and product decisions
• Advocate for improvements in developer experience, testing practices, and system observability

What You’ll Bring

• 10+ years of backend engineering experience, including platform or high-scale distributed systems
• Strong experience in Python (FastAPI, Flask) or similar modern backend frameworks
• Deep expertise designing event-driven architectures in AWS (EventBridge, SQS/SNS, Lambda, ECS)
• Experience building and operating async task processing systems (e.g., Celery or similar)
• Proven ability to define and govern REST and/or GraphQL APIs at scale
• Strong understanding of service boundaries, microservices, and async service-to-service communication
• Experience designing highly observable systems (metrics, tracing, alerting — e.g., Datadog or similar)
• Experience implementing secure authentication and authorization (OAuth2, JWT, service-to-service security)
• Experience working with Postgres, DynamoDB, and distributed caching systems (e.g., Redis)
• Familiarity with Infrastructure as Code (Terraform/CDK) and mature CI/CD practices
  Experience designing systems in regulated environments handling sensitive data (HIPAA, PHI/PII)
• Excellent technical communication skills and demonstrated cross-team architectural influence
• Ability to operate effectively in ambiguity and drive clarity across teams

Nice to Have

• Experience building or scaling communication platforms (email delivery systems, SMS gateways, notification orchestration)
• Familiarity with BFF patterns supporting React or modern frontend applications
• Hands-on experience with contract testing frameworks (e.g., Pact)
• Experience navigating the challenges of a startup transitioning into a scale-up
• Experience with healthcare or regulated environments (HIPAA, PHI/PII)
• Familiarity with security and privacy standards (e.g., HIPAA, ISO 27001, ISO 13485)

Our Values 

First: we are Pioneers

• Transforming healthcare requires divergent thinking, bias for action, disciplined experimentation, and consistent grit and determination to maintain momentum. This journey is as challenging as it is rewarding.

Second: we are Platform-Builders

• We’re always building foundations that allow us to achieve tomorrow more than we did today. We never lose sight of what’s ahead – in a mindset of ownership and duty to our mission.

Above all: we are Patients

• We could all be the next person who walks through our very doors, seeking clarity or peace of mind. We are proud of our impact on our patients’ lives, and we won’t stop till everyone can benefit from our work.

What We Offer

• An avenue to make a positive impact on people's lives and their health
• We believe in preventative healthcare for everyone, including our team - Prenuvo provides free, whole-body scans to each team member 
• Growth opportunities are at the heart of our people journey, we’re doing big things with bright minds - there is no single path to success, it can be shaped along the way
• Building strong relationships is at the core of everything we do - our team gets together each week to connect, share, and socialize 
• Recognizing time away to restore is vital to our wellbeing - we have a flexible vacation policy and we will encourage you to use it
• We offer a comprehensive benefits package including health, dental, vision, including Mental Health coverage, to support you and your family
• Prenuvo offers eligible Canadian employees access to both RRSP and TFSA retirement savings plans, with immediate, optional enrollment and the flexibility to invest and save for the future on your own terms. While Prenuvo provides access to these plans, the company does not currently offer matching contributions.
• The base salary for this role ranges from $180,000- $210,000 in local currency, depending upon experience and geographic location

We are an equal-opportunity employer and value diversity at our company. We do not discriminate on the basis of race, religion, color, national origin, gender, sexual orientation, age, marital status, veteran status, or disability status.

As part of the hiring process, successful candidates will undergo a background check in compliance to applicable federal, provincial, and state rules.

Please be advised that official communication from our recruitment team will only come from our authorized domain [prenuvo.com]. If you are contacted by a recruiter, please ensure their email address ends with @prenuvo.com. We do not use third-party recruitment services or any other email domains for hiring purposes. If you receive communication that you believe to be fraudulent, please report it immediately to jobs@prenuvo.com.

About Us

We’re looking for a Staff Engineer -  User Experience (Backend) to join our Patient Platform team and shape the systems that power patient-facing experiences across our health technology platform. This team owns the APIs, orchestration services, and communication infrastructure that enable secure, reliable interactions between patients and our platform (Email, SMS, notifications).

We are at a critical stage of growth, scaling our platform, modernizing legacy services, and strengthening our event-driven architecture to support increasing patient volume and communication complexity. This role will play a central part in defining how our backend systems evolve as we scale.

As a Staff Engineer -  User Experience (Backend), you will be the technical authority for the Patient Platform domain, translating architectural strategy into scalable, production-ready distributed systems in partnership with cross-functional teams. You will drive the evolution of our API-first architecture (including BFF and orchestration patterns), define and enforce API contracts, and modernize tightly coupled services into scalable, event-driven components. 

This is an opportunity for a senior technical leader who thrives in ambiguity, moves pragmatically, and enjoys balancing hands-on engineering with architectural influence.

You will strengthen reliability, observability, and fault tolerance across distributed systems, scale and harden our patient communication platform (Email, SMS, notifications), and design secure systems handling sensitive patient and identity data in regulated environments. Additionally, you will champion best practices in automated testing, CI/CD, and secure development while elevating engineering standards through mentorship, design reviews, and technical leadership.

We have a strong preference for candidates based in Vancouver, BC who are able to work in a hybrid capacity. However, we are open to remote candidates across Canada.

Help reshape the world through proactive healthcare while working with cutting-edge technology and high performing teams with deep expertise - join us to make a difference in people’s lives! 

What You’ll Do

• Lead design and modernization of our patient-facing backend services
• Drive API design best practices, including BFF and orchestration patterns
• Define and enforce API contracts and cross-service communication standards
• Design and implement event-driven workflows using AWS EventBridge and async messaging
• Improve reliability and fault tolerance of communication pipelines (email, SMS, notifications)
• Ensure secure authentication and authorization is consistently implemented across APIs
• Untangle tech debt and make high-leverage decisions that improve engineering velocity
• Design secure, scalable systems that handle sensitive patient and identity data
• Mentor engineers across the team and elevate system design standards
• Collaborate cross-functionally with Product, Architecture, Security, QA, Clinical, and Frontend teams
• Communicate complex technical concepts clearly to cross-functional stakeholders and leadership, influencing architectural direction and product decisions
• Advocate for improvements in developer experience, testing practices, and system observability

What You’ll Bring

• 10+ years of backend engineering experience, including platform or high-scale distributed systems
• Strong experience in Python (FastAPI, Flask) or similar modern backend frameworks
• Deep expertise designing event-driven architectures in AWS (EventBridge, SQS/SNS, Lambda, ECS)
• Experience building and operating async task processing systems (e.g., Celery or similar)
• Proven ability to define and govern REST and/or GraphQL APIs at scale
• Strong understanding of service boundaries, microservices, and async service-to-service communication
• Experience designing highly observable systems (metrics, tracing, alerting — e.g., Datadog or similar)
• Experience implementing secure authentication and authorization (OAuth2, JWT, service-to-service security)
• Experience working with Postgres, DynamoDB, and distributed caching systems (e.g., Redis)
• Familiarity with Infrastructure as Code (Terraform/CDK) and mature CI/CD practices
  Experience designing systems in regulated environments handling sensitive data (HIPAA, PHI/PII)
• Excellent technical communication skills and demonstrated cross-team architectural influence
• Ability to operate effectively in ambiguity and drive clarity across teams

Nice to Have

• Experience building or scaling communication platforms (email delivery systems, SMS gateways, notification orchestration)
• Familiarity with BFF patterns supporting React or modern frontend applications
• Hands-on experience with contract testing frameworks (e.g., Pact)
• Experience navigating the challenges of a startup transitioning into a scale-up
• Experience with healthcare or regulated environments (HIPAA, PHI/PII)
• Familiarity with security and privacy standards (e.g., HIPAA, ISO 27001, ISO 13485)

Our Values 

First: we are Pioneers

• Transforming healthcare requires divergent thinking, bias for action, disciplined experimentation, and consistent grit and determination to maintain momentum. This journey is as challenging as it is rewarding.

Second: we are Platform-Builders

• We’re always building foundations that allow us to achieve tomorrow more than we did today. We never lose sight of what’s ahead – in a mindset of ownership and duty to our mission.

Above all: we are Patients

• We could all be the next person who walks through our very doors, seeking clarity or peace of mind. We are proud of our impact on our patients’ lives, and we won’t stop till everyone can benefit from our work.

What We Offer

• An avenue to make a positive impact on people's lives and their health
• We believe in preventative healthcare for everyone, including our team - Prenuvo provides free, whole-body scans to each team member 
• Growth opportunities are at the heart of our people journey, we’re doing big things with bright minds - there is no single path to success, it can be shaped along the way
• Building strong relationships is at the core of everything we do - our team gets together each week to connect, share, and socialize 
• Recognizing time away to restore is vital to our wellbeing - we have a flexible vacation policy and we will encourage you to use it
• We offer a comprehensive benefits package including health, dental, vision, including Mental Health coverage, to support you and your family
• Prenuvo offers eligible Canadian employees access to both RRSP and TFSA retirement savings plans, with immediate, optional enrollment and the flexibility to invest and save for the future on your own terms. While Prenuvo provides access to these plans, the company does not currently offer matching contributions.
• The base salary for this role ranges from $180,000- $210,000 in local currency, depending upon experience and geographic location

We are an equal-opportunity employer and value diversity at our company. We do not discriminate on the basis of race, religion, color, national origin, gender, sexual orientation, age, marital status, veteran status, or disability status.

As part of the hiring process, successful candidates will undergo a background check in compliance to applicable federal, provincial, and state rules.

Please be advised that official communication from our recruitment team will only come from our authorized domain [prenuvo.com]. If you are contacted by a recruiter, please ensure their email address ends with @prenuvo.com. We do not use third-party recruitment services or any other email domains for hiring purposes. If you receive communication that you believe to be fraudulent, please report it immediately to jobs@prenuvo.com.

The Security Product Management team is vital in safeguarding customer trust and making data security a market differentiator that enables MongoDB to succeed in enterprise and regulated industries. Our team's scope is broad and critical, covering a range of features, including Networking, IAM, Data Governance, Encryption, Compliance, and Auditing.

This role can be based out of our Toronto office or remotely in North America.

Responsibilities

• In this role, you will be a key member of security product management making data security a market differentiator that enables MongoDB to succeed in enterprise and regulated industries
• Build a vision for best-in-class data security features such as Resource Policies, Secure by Default at MongoDB, and other security and privacy features that minimize exposure to unauthorized access and risk of data loss. 
• Partner with engineering to develop a prioritized product roadmap and backlog to execute against that vision.
• Deeply understand all aspects of the business - to ensure a business outcome aligned with our broader product, customer, and company goals
• Deepen our understanding of evolving threats and corresponding technologies in data security. Use customer inputs to serve as an expert and propose new innovations or best practices from the industry
• ​​Partner with engineering, legal, research, product marketing, support, sales, and security teams to deepen customer trust as they use MongoDB for their most critical data workloads
• Define and implement key performance indicators (KPIs) and success metrics for security initiatives, ensuring alignment with business objectives and product goals

Requirements

• 5+ years of product management or equivalent experience in enterprise security or platforms
• Experience working with security focused engineers in a diverse team
• Domain expertise in data security
• Experience driving business results through influential leadership across multiple partner teams including engineering, sales, marketing, solution architects and customer success.
• Excellent written and verbal communication skills, including experience presenting to executive leadership
• Proven ability to define and deliver successful product strategies and roadmaps
• Demonstrated experience in defining technical product requirements into an actionable product roadmap
• Understanding of various public cloud providers such as AWS, Azure, and GCP
• Comfortable with stage presence and public speaking
• B.Sc. in Computer Science, or equivalent experience

Nice to have

• Certifications or similar evidence of professional milestone completion and continuous training (such as: CISSP, CompTia Security+, SANS, etc.)
• Community support and participation to advance data and cloud security such as conference or meetup panels and blog or paper authorship
• MBA, M.Sc.+ or equivalent in relevant domain

About MongoDB

MongoDB is built for change, empowering our customers and our people to innovate at the speed of the market. We have redefined the database for the AI era, enabling innovators to create, transform, and disrupt industries with software. MongoDB’s unified database platform—the most widely available, globally distributed database on the market—helps organizations modernize legacy workloads, embrace innovation, and unleash AI. Our cloud-native platform, MongoDB Atlas, is the only globally distributed, multi-cloud database and is available across AWS, Google Cloud, and Microsoft Azure.

With offices worldwide and nearly 60,000 customers—including 75% of the Fortune 100 and AI-native startups—relying on MongoDB for their most important applications, we’re powering the next era of software.

Our compass at MongoDB is our Leadership Commitment, guiding how and why we make decisions, show up for each other, and win. It’s what makes us MongoDB. 

To drive the personal growth and business impact of our employees, we’re committed to developing a supportive and enriching culture for everyone. From employee affinity groups, to fertility assistance and a generous parental leave policy, we value our employees’ wellbeing and want to support them along every step of their professional and personal journeys. Learn more about what it’s like to work at MongoDB, and help us make an impact on the world!

MongoDB is committed to providing any necessary accommodations for individuals with disabilities within our application and interview process. To request an accommodation due to a disability, please inform your recruiter.

MongoDB is an equal opportunities employer.

Req ID: 4263343037

About the Cloud Payments team

Cloud Payments is part of the Cloud Billing organization. As MongoDB’s Cloud business grows, the billing and payments stack becomes increasingly mission‑critical. Our team:

• Ingests and aggregates detailed metering and usage data from internal services and major cloud providers (AWS, Azure, GCP)
• Calculates and generates daily customer bills for millions of customers worldwide
• Integrates with payment processors and internal financial systems to support Finance, Sales, Marketing, and Accounting
• Continuously improves customer-facing billing and payments experiences and the reliability and scalability of our backend systems

We’re a group of engineers who care deeply about code quality, correctness, and observability, and who are comfortable collaborating with both highly technical partners and non-technical stakeholders across the business.

The role

We’re looking for a Software Engineer 3 to help design, build, and operate the services that power Cloud Payments. You’ll work primarily in the JVM ecosystem (Java and related tooling), with a focus on large-scale, distributed systems that have to be correct, resilient, and auditable.

This is a Canada-based, fully remote role. You’ll collaborate closely with teammates and stakeholders across North America time zones, including engineers in the broader Cloud Billing organization.

What you’ll do

In this role, you will:

• Design, implement, and operate backend services that ingest, process, and reconcile large volumes of usage and billing data from internal and external systems
• Collaborate with product, Finance, Revenue, and other engineering teams to evolve our billing and payments capabilities and improve customer experience
• Own features end‑to‑end: requirements, design, implementation, testing, rollout, monitoring, and iterative improvement
• Help scale and harden our systems as Atlas and our broader Cloud business continue to grow rapidly
• Participate in architecture discussions, technical design reviews, and code reviews to keep our systems robust and maintainable
• Contribute to improving our tooling, observability, and development workflows so the whole team can move faster and safer
• Take part in an on‑call rotation that treats reliability as a team sport, not an individual burden

What we’re looking for

You may be a great fit if you:

• Have 3+ years of experience building and maintaining backend systems in a compiled language, ideally Java
• Understand core object‑oriented design principles and how to apply them to complex, evolving systems
• Have experience with distributed systems and services that need to be highly available, observable, and correct at scale
• Are comfortable working with databases (relational and/or non‑relational such as MongoDB) in production environments
• Communicate clearly and enjoy working with both technical and non‑technical stakeholders across multiple teams
• Are curious, collaborative, and motivated by solving real customer and business problems rather than just closing tickets

Nice to have (but not required):

• Experience with billing, payments, or other financial systems where correctness, auditability, and compliance really matter
• Experience with cloud platforms (AWS, GCP, Azure) and modern communication protocols like gRPC
• Familiarity with data-intensive applications, data pipelines, or data lakes
• Exposure to working with I/O frameworks like Reactor
• Experience with containerization and orchestration (e.g., Docker, Kubernetes)
• Prior exposure to MongoDB as a developer or operator

We don’t expect you to check every box. If you’re excited about the space and think you could do great work here, we’d love to hear from you.

Working model & location

• Location: Canada
• Working model: Fully remote, with colleagues primarily across North American time zones

How we’ll support you

MongoDB is committed to building a supportive, inclusive, and growth‑oriented environment for everyone on the team. Our approach to benefits and working models is designed to support your physical, emotional, financial, and family well‑being, and to give you flexibility in how you do your best work.

You’ll have opportunities to:

• Work on complex, meaningful projects that directly impact MongoDB’s Cloud business
• Learn from and collaborate with experienced engineers across Cloud Billing and other parts of MongoDB
• Grow your career through mentorship, feedback, and stretch projects aligned with your interests

About MongoDB

MongoDB is built for change, empowering our customers and our people to innovate at the speed of the market. We have redefined the database for the AI era, enabling innovators to create, transform, and disrupt industries with software. MongoDB’s unified database platform, the most widely available, globally distributed database on the market, helps organizations modernize legacy workloads, embrace innovation, and unleash AI. Our cloud-native platform, MongoDB Atlas, is the only globally distributed, multi-cloud database and is available across AWS, Google Cloud, and Microsoft Azure.

With offices worldwide and over 60,000 customers, including 75% of the Fortune 100 and AI-native startups, relying on MongoDB for their most important applications, we’re powering the next era of software.

Our compass at MongoDB is our Leadership Commitment, guiding how and why we make decisions, show up for each other, and win. It’s what makes us MongoDB. 

To drive the personal growth and business impact of our employees, we’re committed to developing a supportive and enriching culture for everyone. From employee affinity groups, to fertility assistance and a generous parental leave policy, we value our employees’ wellbeing and want to support them along every step of their professional and personal journeys. Learn more about what it’s like to work at MongoDB, and help us make an impact on the world!

MongoDB is committed to providing any necessary accommodations for individuals with disabilities within our application and interview process. To request an accommodation due to a disability, please inform your recruiter.

MongoDB is an equal opportunities employer.

REQ ID: 1273389937

Associate Client Portfolio Manager

Ebury Canada - Vancouver - office based

*Exceptional on target earnings potential*

We are looking for a Client Portfolio Manager in our Vancouver Office, with proven dealing, trading and account management experience. The successful candidate will manage a portfolio of clients taking responsibility for trading account set up, relationship management and deal execution.

Our CPMs offer expert and bespoke suggestions and ideas to our clients, providing them with strategies to minimise their FX risk challenges. They plan, structure and execute deals, giving our clients the best value while contributing to Ebury’s growth. 

Our best CPMs go on to head up and train dealing teams, making sure the next generation of Dealers are inspired, motivated and proficient in their roles.

What you’ll do as a Client Portfolio Manager

• Manage a portfolio of corporate clients, executing a range of different products, including FX hedging, lending, payments and cash management. You’ll upsell Ebury’s broad product capabilities, ensuring a best-in-class client proposition.
• Collaborate with a large, successful sales team to assist in business origination. Understand clients' business environments, strategies, and industry to provide the best solution for their situation using Ebury's large product suite.
• Know and understand the competition's capabilities and gaps to better position Ebury’s Banking solutions.
• Deliver on dealer-specific KPIs, including repeat and new business revenues, reducing client churn, upselling cross-selling multiple relevant products and increasing wallet-share. 
• Building and maintaining strong client relationships through client meetings, confidently and professionally presenting ideas, proposals, and updates to clients.
• Expand existing business and provide feedback to technology and product managers.
• Originate new business via networking with existing clients for business referrals.

What you’ll need

• Strong Financial Services experience in a sales or relationship management role. An established network of contacts is a distinct advantage.
• Experience of working in an established FX institution and/or commercial bank, or selling other financial instruments to SMEs and corporate clients
• Solid understanding of relevant compliance requirements.
• Academic background in Business or Finance is a plus
• Exceptional communication skills, able to win commitment and buy-in.
• Sophisticated technical ability; statistical/fundamental analysis & risk management practices 
• Proven record of identifying and pursuing new business opportunities (upselling, cross-selling, new client acquisition)
• Skilled negotiator, able to build and leverage relationships at senior levels.
• Fluency in English

Why Ebury? 

• Generous commission structure and unlimited earning potential 
• An impressive product suite including Trade Finance with more innovative and cutting edge products.
• International development opportunities including attending global Dealing Boot Camps.
• Career development and progression: Some of our most experienced dealers with exceptional FX knowledge move into leadership and coaching positions.
• Dedicated Mentorship: Learn directly from experienced Dealing Managers who are invested in your success.
• Cutting-Edge Technology: Leverage state-of-the-art tailor made tools and systems that enable you to perform at your best.
• Dynamic & Supportive Culture: Work in a collaborative environment where teamwork and personal growth are prioritized.
• Generous Benefits Package: Access competitive benefits tailored to your location, which typically include health care and social benefits.
• Central Vancouver Office: A fantastic location with excellent transport links.

Click the ‘Apply’ Today and discover your potential at Ebury!

#LI-LK1
#LI-ONSITE

This is a hybrid role (4 days in the office/1 day remote).

Your responsibilities within IBKR:

The representative's key responsibilities are to resolve routine and complex client service issues thoroughly and expeditiously, utilizing sound judgment and emphasizing courtesy. Client inquiries typically encompass a broad array of themes, including:

• Problem management for wide-scale service issues, including trade and margin analysis, a broad set of cash market and derivative products, global exchanges, order types, and transmission and execution inquiries
• Assistance with trading platform operation and features
• Analysis and testing of existing systems and procedures, including recommending and assisting with the implementation of enhancements
• Margin calculations: Commission structure, interest and fee.

In addition to providing client support, the position requires collaboration with other local and international Client Service, Programming, Clearing, Cashiering and Compliance teams on common issues. Team members can learn and grow through their IBKR career and are encouraged to contribute to developing Client Service systems, policies and procedures.

Requirements: 

• A bachelor's or advanced degree is required.
• Minimum two years experience at a global financial institution (new graduates who demonstrate a firm grasp of the core competencies will also be considered)
• Working knowledge of various exchange operations and regulations, product offerings and specifications, execution platforms and rules, and margin methodologies
• Excellent command of written and spoken English and Mandarin

To be successful in this position, you will have the following:

Core competencies:

• Strong product knowledge – Equities, Options, Futures, Options on Future, FX, and Fixed income
• Self-starter with a highly analytical and critical-thinking mindset
• Be able to handle stress and work independently and autonomously in a quick and spontaneous environment
• Communicate effectively and precisely under changing circumstances
• Self-motivated and able to handle tasks with minimal supervision.
• Superb analytical and problem-solving skills.
• Excellent collaboration and communication (Verbal and written) skills.
• Outstanding organizational and time management skills.

Company Benefits & Perks

Interactive Brokers offers a competitive remuneration package including: 

• Health, dental, disability and life insurance with 100% premiums covered.
• Company RSP contribution matching, Stock incentive plan

**We thank all applicants. However, only those selected for an interview will be contacted.

The anticipated base salary range for this role is 60,000 CAD to 75,000 CAD annually, based on skills and experience. The offered salary is just part of the total compensation package. In addition to a competitive salary, the company offers both a discretionary cash bonus and a stock award, as well as a wide range of benefits, including healthcare, and more.

Two Chairs is building a new kind of mental health system based on the idea that the status quo isn’t good enough. Industry-best clinician experiences, better client outcomes, groundbreaking innovation, and access to the highest quality care are how we’ll raise the bar for the entire industry. With that, we're excited and honored to have been recognized as a 2025 Great Place to Work and 2025 Fortune’s Best Workplaces in Healthcare.

One of our company values is "Embrace Differences" and diversity, equity, inclusion, and belonging are the principles guiding how we build our business and teams. We encourage interested candidates from all backgrounds to apply, even if you don't think they meet some expectations of the role.

Why Choose Two Chairs?

• Consistent Pay: Earn a clinical rate of $76/hour (includes mandatory training) and an administrative rate (includes late shows/cancellations) of $23/hour as a WA resident with semi-monthly pay. If based out-of-state clinical rates will range between $58.50 - $85.
• Balanced Caseloads and Schedules: Select a weekly caseload ranging from 7 to 20 clients, with session availability between 7:00 a.m. to 9:00 p.m. PST, Monday through Friday.
• Support for Wellness & Professional Growth: We provide a wellness and professional development stipend (up to $300 annually), case consultation, free CE credits through monthly APA-accredited courses, Psych Hub membership, and wellness events to support your growth.
• Additional W-2 advantages you won’t find with 1099 contract work:
  • No tax headaches – We handle withholdings and filings, so you don’t have to
  • Earn paid sick time – Accrue up to 80 hours per year
  • Merit-based raises – Be recognized and rewarded for your contributions
  • Retirement benefits – Access an employer-sponsored 401(k) plan 
  • Malpractice insurance provided – Full coverage at no cost to you

About the Role

• Deliver remote, evidence-based therapy to adult clients (18+), practicing modalities like CBT, DBT, ACT, MBCT, TLDP, IPT, EFT, and MI.
• Maintain a caseload of 7-20 attended ongoing therapy and consult sessions per week 
• Use data to drive effective treatment and adjust your approach based on client progress
• Collaborate with other mental health providers as needed and refer clients when appropriate
• Maintain progress notes and documentation in compliance with HIPAA and state regulations
  
  

Requirements

• License: Active license and in good standing as a LICSW, LMFT, LMHC, or Psychologist (PhD or PsyD) in Washington
• Cross-licensure: Willing and motivated to become licensed in other states. We will cover the cost. 
• Caseload: Available for 8-24 hours per week, with 85% of time in client sessions. Sessions will include ongoing therapy and new client consults appointments. 
• Experience: 2+ years of clinical experience with adults (18+), at least six months of teletherapy experience, and proficient with clinical assessments (e.g., PHQ-9) for tracking client progress
• Tech: At least six months of teletherapy experience and experience with electronic health record (EHR) systems
• Schedule: Select 7-10 session hours between 8am and 9pm PST, Monday through Friday. Available during regular business hours for a minimum of 1 hour per week during the first 6 weeks for training, followed by 30 minutes per month for ongoing support.
• Documentation: All documentation to be completed, signed, and locked in EMR within 48 hours of client contact. Option to use an AI-assist tool.

What to Expect: Our Interview Process 

• Application Review: We’ll promptly review your application to ensure you meet the minimum qualifications 
• Recruiter Interview: 45-minute phone interview  with one of our Clinical Recruiters
• Clinical Interview: 45-minute video interview with one of our Clinical Managers 
• Offer: If all goes well, you’ll receive an offer to join our team! 
• Expected Interview Timeline: The entire process typically takes 2 weeks
  
  

Important Notes: 

• Please stay alert for job scams: All communication will come from official Two Chairs email domains (@twochairs.com or @twochairscareers.com). See tips from the FTC to avoid job scams: https://www.consumeraffairs.com/news/ftc-offers-tips-on-avoiding-job-scams-041321.html

#LI-REMOTE 

High-Level Overview

Benevity is seeking a Governance, Risk & Compliance (GRC) Analyst to support and grow our security governance, risk, privacy, and regulatory program. In this role, you will contribute to the execution of Benevity’s GRC program by supporting compliance activities, assisting with risk assessments, contributing to third-party risk management, responding to client due diligence requests, and helping maintain the policies and controls that strengthen trust with our clients, partners, and stakeholders.

Working alongside experienced GRC professionals, you will build your skills in information security, compliance, and risk management while helping ensure Benevity aligns with leading standards, privacy laws, and regulatory requirements. This is a hands-on role with significant learning and growth opportunities across governance, risk, audit, and privacy domains.

What you'll do:

Governance & Policy

• Assist in maintaining and rolling out security and privacy policies, standards, and control frameworks aligned to ISO 27001, SOC 2, NIST, PCI DSS, GDPR, PIPEDA, FINTRAC, and other global regulations.
• Support policy exception management, attestation processes, and identify opportunities for process improvement.

Risk Management

• Assist with enterprise risk assessments, including vendor and process-level reviews.
• Support maintenance of the risk register, track remediation activities, and assist with risk treatment planning.
• Contribute to Benevity’s Third-Party Risk Management (TPRM) program, including vendor onboarding assessments, ongoing monitoring, and remediation tracking.

Compliance & Audit

• Support audit readiness and response efforts for ISO 27001, SOC 2, PCI DSS, GDPR, PIPEDA, FINTRAC, and other frameworks.
• Assist with evidence gathering, control validation, and auditor engagement.
• Leverage GRC platforms to support audit, privacy, and compliance workflows.

Client Support & Sales Enablement

• Support the sales process by responding to client inquiries related to security, privacy, and compliance.
• Complete customer security questionnaires, RFPs, and third-party risk management (TPRM) requests.
• Partner with sales and client success teams to provide timely, accurate responses that build client trust.

Privacy and Regulatory

• Support privacy-related initiatives across jurisdictions (GDPR, PIPEDA, CCPA/CPRA, and others).
• Collaborate with legal and data governance teams to help ensure compliance with data protection and financial crime regulations.
• Assist with FINTRAC-related compliance requirements, including reporting and risk assessments related to AML/ATF obligations.
• Monitor regulatory changes (privacy, AML, financial crime) and help align internal processes accordingly.

Advisory & Awareness

• Partner with business and technical teams to support the embedding of risk and compliance into projects and initiatives.
• Assist in delivering reporting and insights (dashboards, risk metrics, summaries) for leadership.
• Contribute to Benevity’s Security Awareness & Training program, including awareness campaigns, training modules, and phishing simulations.
• Contribute to training, documentation, and awareness activities that strengthen Benevity’s security, privacy, and compliance culture.

What you'll bring:

• 2–4 years of experience in cybersecurity, governance, risk, compliance, or privacy, ideally in a SaaS or technology-driven environment. (For a Junior GRC Analyst, we welcome candidates with 0–2 years of experience, including relevant internship, co-op, or academic project experience.)
• Working knowledge of security, privacy, and regulatory frameworks including ISO 27001, NIST, SOC 2, PCI DSS, GDPR, PIPEDA, FINTRAC, and/or CCPA/CPRA.
• Exposure to or experience with GRC tooling (e.g., OneTrust, Hyperproof, SecurityPal, AuditBoard, Drata) to support policy, risk, audit, privacy, and vendor risk workflows.
• Familiarity with risk assessment methodologies, vendor risk concepts, and compliance evidence gathering.
• Experience or willingness to support client due diligence processes (security questionnaires, RFPs, TPRM).
• Ability to communicate risk, security, privacy, and regulatory concepts clearly to both technical and non-technical stakeholders.
• Strong organizational skills, attention to detail, and a proactive approach to learning and problem-solving.
• An interest in leveraging automation and AI to streamline GRC processes and enhance efficiency is a plus.
• Certifications such as Security+, CISM, CISA, CRISC, or CIPM/CIPP are valued; candidates actively pursuing certification are encouraged to apply.

We’re looking for a Junior Software Developer who can design, build, test, and ship high quality software that delivers value to our customers. You’ll work on a small and agile team that continuously incorporates feedback to refine and improve the products and features you deliver. You will learn and follow established patterns and best practices and be supported in delivering high quality work as part of the team. The team will own the entire delivery lifecycle from beta releases to production ready, scalable products suitable for new and existing customers. This job is open to candidates across Canada, in provinces where we can legally hire and will report to the Senior Manager, Software Development.

WHAT YOU’LL DO:

• Deliver low-complexity projects ensuring alignment with coding and design standards, testing practices, and company guidelines for security, accessibility, and privacy.
• Contribute to the successful execution of the team’s roadmap by asking questions, providing input, and promptly escalating identified risks and scope changes.
• Actively engage in team activities, working out loud, learning from peers, contributing to code reviews and documentation as you work towards achieving team goals.
• Actively engage in troubleshooting, addressing minor bugs independently, and collaborating with senior team members to resolve more complex issues.
• Work within a cross-functional team, fostering positive team relationships, and maintain effective communication with peers and stakeholders. 
• Use modern web technologies to have a positive impact on developer workflows and infrastructure
• Repositories that are majority Typescript, and React and are depended upon by other development teams across the company (with exposure to a variety of other technologies such as Scala and GO services). 
• Work with Jenkins, our CI/CD platform, to improve developer experience and support delivery of a reliable, high-quality product—contributing to pipeline maintenance, optimization, and automation efforts.
• Assist in the investigation and execution of technical initiatives that drive meaningful, sweeping improvements across our software development lifecycle—helping the team move faster and ship with greater confidence.
• Engage with our dependency management tooling and internal package ecosystem to keep our codebase secure, current, and well-maintained—contributing to decisions around library adoption, upgrades, and deprecation.
• Gain broad, hands-on exposure to the full spectrum of tools, technologies, and architectural decisions that underpin modern front end development—think of it as front end DevOps, where you’re as comfortable with the build pipeline as you are with the product itself.

WHAT YOU’LL NEED:

• A degree in Computer Science or Engineering, and 1-2 years of experience developing and maintaining software (including co-op terms and internships) or an equivalent level of education or work experience.
• Learn and follow existing patterns and best practices in delivering code and writing tests for individual stories.
• Ability to learn about and use root cause analysis to identify and address bugs and outages. Follow logging, monitoring and debugging best practices in the components and classes you work on.
• Learn and follow existing architecture concepts and best practices to extend existing software modules and components that meet system performance, modifiability, maintainability and reliability needs.
• Learn about and follow basic security and compliance practices in daily work.
• Follow common agile processes and continuous integration and delivery practices to ship stories and own low complexity epics/projects.
• You can collaborate and communicate effectively within a team. Participate in technical discussions, listen actively and understand non-technical input from design and product.
• Actively seek guidance, feedback, and learning opportunities within the team to foster personal and professional growth.
• Display eagerness to learn and collaborate on goal-setting. Supported in creating and aligning goals with personal development.
• Understand roadmaps and participate in delivering on them effectively by communicating risks and opportunities at the individual level.
• Customer Focus: demonstrates a desire to proactively help and serve internal/external customers meet their needs
• Perseverance: pursues everything with energy, drive, and a need to finish—doesn’t give up
• Resilience, Tolerance for Change/Ambiguity: can effectively cope with change, finding ways to advance work and projects

WHO YOU ARE:

• Solution seeker. You’re focused on tackling new challenges, solving problems, and moving the business forward—and you don’t wait to be asked.
• Lifelong learner. You have a growth mindset – you’re here to learn, experiment, seek, apply, and provide feedback, share what works with your team, and move on from what doesn’t.
• Resilient adapter. In the face of change and challenges, you bring a thoughtful, calm approach, and a focus on finding the new opportunity.
• Intentional collaborator. You build positive working relationships across the business, bringing people together to foster new opportunities and to facilitate the efficient flow of information.
• Critical challenger. You have the trust in your team to ask difficult questions in order to get to the best end result.
• Active communicator. You listen actively and communicate ideas and information clearly, inclusively, and proactively.
• Integrated thinker. You look beyond your role and responsibilities to understand how your team’s work drives broader organizational goals.
• Accountable owner. You take pride in the work you’re responsible for with a mindset of ultimate accountability and reliability for the outcomes.
• Bar-raiser. You step up to help your team grow and succeed, even when that means going beyond what might be expected.

In all we do, our six guiding principles light the way:

Step Up: Dare to go beyond the expected to achieve greatness. #StepUp

One Team: Make Hootsuite a place we soar together by respecting each other's individuality, building trust, and showing up for the team. #OneTeam #FreeToBeMe

Customer Obsessed: Focus relentlessly on helping our customers succeed. #CustomerObsessed

Go Fast, Be Agile: Widen our competitive advantage by committing to speed and simplicity over perfection and complexity. #GoFastBeAgile

Play to Win: Commit to building an incredible, profitable company for our customers, our employees, and our stakeholders. #PlayToWin #NoExcuses

Neighbours & Allies: Give back to our communities and be an ally. #SocialForGood #Allies

Accommodations will be provided as requested by candidates taking part in all aspects of the selection process.

This posting is for a current vacancy for which we are actively hiring.

#LI-AD #LI-Remote

We’re looking for a Lead, Software Development to help us build and lead a high-performance team that solves challenging engineering problems as we build the next generation of social products. You will support the Senior Manager, Development to hire, grow, coach, and lead a team of developers to build, scale, monitor, and optimize our billing infrastructure working on account management, pricing and packaging, subscription lifecycle, compliance, payment processing and more. While based in Canada (in locations where we can legally hire), you will report to the Senior Manager, Software Development. 

WHAT YOU’LL DO: 

• Build, support and lead a high performance, cohesive team of developers, in close partnership with the Senior Manager, Development
• Facilitate ongoing development conversations with your team to support their learning and career growth
• Proactively share information, actively solicit feedback, and facilitate communication, within teams and portfoliosParticipate in the hiring process, with an aim of attracting and hiring the best developers
• Assess and prioritize the team's work, appropriately delegating to others and encouraging team ownership.
• Maintain high standards of security, reliability, scalability, performance, and quality in all delivered projectsHelp shape our technical roadmap as we scale our services and build new products
• Design, write, test, and deploy high quality scalable code
• Work with the following technologies: Go, Scala, PHP, Docker, Jenkins, Kafka, Redis, Cassandra in an environment that’s using NoSQL databases, Domain Driven Design, Event Sourcing, Test Driven Design and Agile

WHAT YOU’LL NEED: 

• A degree in Computer Science or Engineering, and at least 5 years of experience in designing, developing and maintaining software or an equivalent level of work experience, and a track record of substantial contributions to software projects with high business impact
• You are proficient in Go, Scala or a similar language and have a desire to learn other languages
• Understanding of distributed systems and how to work in high availability environments
• Experience with mentoring, coaching, and pairing with coworkers
• An understanding of SaaS software development practice, previous experience working on a SaaS product will be viewed favorably
• Collaboration and Teamwork: works with others to deliver results, meaningfully contributing to the team and prioritizing group needs over individual needs
• Creativity and Innovation: seeks new and better ways of doing things, generating original and imaginative ideas, products, and/or solutions
• Problem Solving: uses an organized and logical approach to find solutions to complex problems and looks beyond the obvious to understand the root cause of problems and proposes several possible solutions
• Resilience, Tolerance for Change/Ambiguity: can effectively cope with change, finding ways to advance work and projects

WHO YOU ARE:

• Tenacious. You are determined to succeed, and you are motivated by the success of customers, colleagues and the community
• Curious. You are always learning and seeking ways to make things better
• Conscientious. You keep your promises, taking your commitments to others seriously, and you have strong integrity
• Humble. You lead with humility and empathy, respecting and learning from the perspectives of others

Share our values: We champion the power of human connection. We’re united globally by our shared values of innovation, grit, humility, and passion for customer success. 

Make an impact: Working at the speed of social, we create value for our customers by delivering solutions that power relationships at scale. Our pace of work enables fast learning and fosters an environment where you can stretch yourself and make an impact.

Learn and grow: We’re committed to growing the capabilities of our people. We are building a learning community where you can work with diverse individuals, explore new ways of thinking, and expand your capabilities. Our employees are teachers and learners who work out loud and share their knowledge to enhance each other’s growth.

We are dedicated to building a diverse community, one where employees feel a sense of belonging, and are valued for their contributions and the perspectives they bring. Our purpose is to champion the power of human connection and the heart of connection is inclusion. You belong here.

Accommodations will be provided as requested by candidates taking part in all aspects of the selection process.

#LI-NS1

About the Team

DashMart is a store made possible by DoorDash. Customers order their convenience items in the DoorDash app, and our Warehouse Associates pick and pack those orders in a real, brick-and-mortar convenience store.

DashMart stocks everything from convenience store and grocery store essentials to specialty, artisanal food items. We partner with everyone from big brands everyones' familiar with to local craftspeople and chefs that maybe only the locals know.

Shifts:  Morning, Day, Evening, Weekend and Part-Time openings

About the Role

• Picking and Packing orders. Pick orders that come through the app, pack the order and hand off to our drivers.
• Inventory and Spoilage Management. Stock receivables and manage inventory, including shelf life.
• Warehouse Organization. Clean and organize the warehouse.
• Delight Customers. Ensuring substitutions are approved with the customer.

You’re excited about this opportunity because…

• Competitive pay (10pm-6am will even receive a $2 increase in pay)
• Health benefits starting day 1 for full-time employees
• Gym membership reimbursement (up to $75/month)
• Paid time off (PTO) and sick leave
• Career advancement opportunities
• DoorDash gives back (https://blog.doordash.com/)
• Being a part of a new concept business and helping to build it

We're excited about you because...

• You're self-motivated, positive, and a team player
• You have a proven track record of success in a retail environment
• You're able to be on your feet and handle warehouse duties including lifting up to 40 pounds (with or without accommodations).
• You have a high school diploma or GED equivalent

Compensation

The location-specific base salary range for this position is listed below.  Compensation in other geographies may vary.

Actual compensation within the pay range will be decided based on factors including, but not limited to, skills, prior relevant experience, and specific work location.  For roles that are available to be filled remotely, base salary is localized according to employee work location.  Please discuss your intended work location with your recruiter for more information.

DoorDash cares about you and your overall well-being, and that’s why we offer a comprehensive benefits package, for full-time employees, that includes healthcare benefits, a 401(k) plan including an employer match, short-term and long-term disability coverage, basic life insurance, wellbeing benefits, paid time off, paid parental leave, and several paid holidays, among others. 

DoorDash also offers benefits for part-time employees which include a 401(k) plan including an employer match, paid vacation, paid sick time, paid parental leave, and several paid holidays.

We use Covey as part of our hiring and / or promotional process for jobs in NYC and certain features may qualify it as an AEDT. As part of the evaluation process we provide Covey with job requirements and candidate submitted applications. We began using Covey Scout for Inbound on June 20, 2024.

Please see the independent bias audit report covering our use of Covey here.

We’re seeking an experienced Senior Security Engineer with a strong passion for Identity and Access Management(IAM) and proven expertise in cloud-native environments, particularly AWS. In this role, you’ll help shape and implement modern identity strategies to secure access across all of Marqeta’s systems and services—100% cloud-based, with no data center footprint.

Join us in building a secure, scalable, and frictionless IAM program where you’ll play a crucial part in:

• Building and evolving our Identity Governance and Administration (IGA) capabilities.
• Implementing & Operating Privileged Access Management (PAM) in a cloud-first (AWS-focused) environment.
• Designing and architecting a Certificate Lifecycle Management solution that supports cloud-native workloads.
• Driving integration of IAM across AWS services, SaaS platforms, and developer/DevOps pipelines.
• Designing identity and access controls to protect AI/ML systems—ensuring secure access to training data, models, and inference APIs.

The Impact You’ll Have

• Develop and lead implementation of robust IAM strategies aligned with cloud-native architecture and security principles.
• Expand and operationalize the IAM program across IGA, PAM, SSO, MFA, access management, secrets management, and certificate lifecycle.
• Automate identity provisioning, de-provisioning, and access reviews using AI tools and infrastructure-as-code.
• Design IAM integrations for AWS-native services (Lambda, EC2, S3, IAM, etc.), SaaS platforms, and third-party identity tools (e.g., Okta, CyberArk).
• Promote and enforce least privilege and zero-trust principles through scalable access controls and policy automation.
• Mentor junior engineers and serve as a technical lead for IAM-related projects.
• Collaborate with Security, DevOps, and Infrastructure teams to embed IAM controls across the engineering lifecycle.
• Stay ahead of emerging trends and continuously refine IAM strategy based on evolving cloud threats and compliance requirements.

Who You Are

• A minimum of 8 years related experience with a Bachelor’s degree; or 5 years and a Master’s degree; or a PhD with 3 years’ experience; or equivalent combination of related education and work experience.
• Strong experience with IAM tools (e.g., Okta, CyberArk, Ping, SailPoint).
• Deep knowledge of IAM in cloud-native environments, especially AWS IAM, roles, policies, permissions boundaries, and federation.
• Proficiency in infrastructure-as-code (e.g., Terraform, CloudFormation).
• Familiarity with authentication and authorization protocols (SAML, OAuth2, OpenID Connect, Kerberos).
• Strong grasp of directory services like Active Directory, LDAP, and cloud-based alternatives.
• Hands-on skills in scripting (e.g., Python, PowerShell) to automate IAM operations.
• Solid understanding of compliance standards: NIST, SOC 2, PCI DSS, etc.
• Proven experience integrating IAM into CI/CD pipelines, secrets management, and DevOps workflows.
• Excellent communication skills and ability to influence and lead cross-functional teams.

Nice to have

• Relevant certifications such as CISSP, CISM, or IAM-specific credentials (e.g., CIAM/CAMS, CyberArk Certified, Okta Certified Consultant).
• Experience with AWS technologies such as Lambda, S3, DynamoDB, RDS, Aurora, SNS, SQS, CloudTrail, CloudWatch, Code Pipeline, AWS Developer Tools, and IAM roles and permissions
• Experience with DevOps tools and practices, including secrets management and CICD pipelines

Manager

• Sandeep Chotwani

Recruiter for this role

• Kayla Osuna

Compensation and Benefits

Marqeta is a Flex First company which allows you to choose your best working environment, whether that be from home or at a company office. To support Flex First, we calibrate pay to a competitive value according to working location. 

When determining salaries, we consider several factors including, but not limited to, skills, prior experience, and work location. The new-hire base salary range for this position, reflected in CAD, is: 136,800 - 171,000

We also believe in recognizing the contributions of our people. That's why we award annual bonuses to eligible employees, rewarding both individual performance and the success of the entire company.

Along with monetary compensation, Marqeta offers

• Multiple health insurance options
• Flexible vacation time
• Retirement savings program with company contribution
• Equity in a publicly-traded company 
• Monthly stipend to support our remote work model
• Annual “development dollars” to support our people growth and development
• Family-forming benefits and up to 20 weeks of Parental Leave

We’re seeking an experienced Senior Security Engineer with a strong passion for Identity and Access Management(IAM) and proven expertise in cloud-native environments, particularly AWS. In this role, you’ll help shape and implement modern identity strategies to secure access across all of Marqeta’s systems and services—100% cloud-based, with no data center footprint.

Join us in building a secure, scalable, and frictionless IAM program where you’ll play a crucial part in:

• Building and evolving our Identity Governance and Administration (IGA) capabilities.
• Implementing & Operating Privileged Access Management (PAM) in a cloud-first (AWS-focused) environment.
• Designing and architecting a Certificate Lifecycle Management solution that supports cloud-native workloads.
• Driving integration of IAM across AWS services, SaaS platforms, and developer/DevOps pipelines.
• Designing identity and access controls to protect AI/ML systems—ensuring secure access to training data, models, and inference APIs.

The Impact You’ll Have

• Develop and lead implementation of robust IAM strategies aligned with cloud-native architecture and security principles.
• Expand and operationalize the IAM program across IGA, PAM, SSO, MFA, access management, secrets management, and certificate lifecycle.
• Automate identity provisioning, de-provisioning, and access reviews using AI tools and infrastructure-as-code.
• Design IAM integrations for AWS-native services (Lambda, EC2, S3, IAM, etc.), SaaS platforms, and third-party identity tools (e.g., Okta, CyberArk).
• Promote and enforce least privilege and zero-trust principles through scalable access controls and policy automation.
• Mentor junior engineers and serve as a technical lead for IAM-related projects.
• Collaborate with Security, DevOps, and Infrastructure teams to embed IAM controls across the engineering lifecycle.
• Stay ahead of emerging trends and continuously refine IAM strategy based on evolving cloud threats and compliance requirements.

Who You Are

• A minimum of 8 years related experience with a Bachelor’s degree; or 5 years and a Master’s degree; or a PhD with 3 years’ experience; or equivalent combination of related education and work experience.
• Strong experience with IAM tools (e.g., Okta, CyberArk, Ping, SailPoint).
• Deep knowledge of IAM in cloud-native environments, especially AWS IAM, roles, policies, permissions boundaries, and federation.
• Proficiency in infrastructure-as-code (e.g., Terraform, CloudFormation).
• Familiarity with authentication and authorization protocols (SAML, OAuth2, OpenID Connect, Kerberos).
• Strong grasp of directory services like Active Directory, LDAP, and cloud-based alternatives.
• Hands-on skills in scripting (e.g., Python, PowerShell) to automate IAM operations.
• Solid understanding of compliance standards: NIST, SOC 2, PCI DSS, etc.
• Proven experience integrating IAM into CI/CD pipelines, secrets management, and DevOps workflows.
• Excellent communication skills and ability to influence and lead cross-functional teams.

Nice to have

• Relevant certifications such as CISSP, CISM, or IAM-specific credentials (e.g., CIAM/CAMS, CyberArk Certified, Okta Certified Consultant).
• Experience with AWS technologies such as Lambda, S3, DynamoDB, RDS, Aurora, SNS, SQS, CloudTrail, CloudWatch, Code Pipeline, AWS Developer Tools, and IAM roles and permissions
• Experience with DevOps tools and practices, including secrets management and CICD pipelines

Manager

• Sandeep Chotwani

Recruiter for this role

• Kayla Osuna

Compensation and Benefits

Marqeta is a Flex First company which allows you to choose your best working environment, whether that be from home or at a company office. To support Flex First, we calibrate pay to a competitive value according to working location. 

When determining salaries, we consider several factors including, but not limited to, skills, prior experience, and work location. The new-hire base salary range for this position, reflected in CAD, is: 136,800 - 171,000

We also believe in recognizing the contributions of our people. That's why we award annual bonuses to eligible employees, rewarding both individual performance and the success of the entire company.

Along with monetary compensation, Marqeta offers

• Multiple health insurance options
• Flexible vacation time
• Retirement savings program with company contribution
• Equity in a publicly-traded company 
• Monthly stipend to support our remote work model
• Annual “development dollars” to support our people growth and development
• Family-forming benefits and up to 20 weeks of Parental Leave

High-Level Overview

Benevity is seeking a Senior Governance, Risk & Compliance (GRC) Analyst to elevate our security governance, risk, privacy, and regulatory posture. In this senior role, you will drive the execution, innovation, and continuous improvement of Benevity’s GRC program. You will lead compliance activities, conduct risk assessments, contribute to third-party risk management, respond to client due diligence requests, support FINTRAC/AML obligations, and influence policies and controls that strengthen trust with our clients, partners, and stakeholders.

As a trusted advisor across teams, you will help ensure Benevity aligns with leading standards, privacy laws, and regulatory requirements while fostering a culture of security, compliance, and accountability. You’ll also mentor junior members of the team, helping to grow Benevity’s next generation of security and compliance professionals, with a focus on developing proactive and innovative approaches to GRC challenges.

What you'll do:

Governance & Policy

• Contribute to the development, maintenance, and rollout of security and privacy policies, standards, and control frameworks aligned to ISO 27001, SOC 2, NIST, PCI DSS, GDPR, PIPEDA, FINTRAC, and other global regulations.
• Support policy approval, exception management, and attestation processes, actively seeking opportunities for process improvement and automation
  
  

Risk Management

• Lead and execute enterprise-wide risk assessments, including vendor and process-level reviews.
• Maintain and improve the risk register, track remediation activities, and support risk treatment planning.
• Contribute to Benevity’s Third-Party Risk Management (TPRM) program, including vendor onboarding assessments, ongoing monitoring, and remediation tracking.
  
  

Compliance & Audit

• Lead audit readiness and response efforts for ISO 27001, SOC 2, PCI DSS, GDPR, PIPEDA, FINTRAC, and other frameworks.
• Coordinate evidence gathering, control validation, and auditor engagement.
• Leverage GRC platforms to streamline audit, privacy, and compliance workflows.

Client Support & Sales Enablement

• Support the sales process by responding to client inquiries related to security, privacy, and compliance.
• Complete customer security questionnaires, RFPs, and third-party risk management (TPRM) requests.
• Partner with sales and client success teams to provide timely, accurate responses that build client trust.
  
  

Privacy and Regulatory

• Support privacy-related initiatives across jurisdictions (GDPR, PIPEDA, CCPA/CPRA, and others).
• Collaborate with legal and data governance teams to ensure compliance with data protection and financial crime regulations.
• Assist with FINTRAC-related compliance requirements, including reporting and risk assessments related to AML/ATF obligations.
• Monitor regulatory changes (privacy, AML, financial crime) and help align internal processes accordingly.

Advisory, Awareness & Mentorship

• Partner with business and technical teams to embed risk and compliance into projects and initiatives.
• Deliver reporting and insights (dashboards, risk metrics, executive summaries) for leadership.
• Lead Benevity’s Security Awareness & Training program, including the design, delivery, and continuous improvement of awareness campaigns, training modules, and phishing simulations.
• Contribute to training, documentation, and awareness activities that strengthen Benevity’s security, privacy, and compliance culture.
• Mentor and coach junior team members, providing guidance, feedback, and knowledge sharing to support their growth and development.

What you'll bring:

• 5+ years of experience in cybersecurity, governance, risk, compliance, or privacy, ideally in a SaaS or high-growth environment.
• Strong knowledge of security, privacy, and regulatory frameworks including ISO 27001, NIST, SOC 2, PCI DSS, GDPR, PIPEDA, FINTRAC, and CCPA/CPRA.
• Hands-on experience with GRC tooling (e.g., OneTrust, Hyperproof, SecurityPal, AuditBoard, Drata) to manage policies, risks, audits, privacy, and vendor risk workflows.
• Proven success in conducting risk assessments, managing vendor risk/TPRM, maintaining risk registers, and driving remediation.
• Experience supporting client due diligence processes (security questionnaires, RFPs, TPRM).
• Ability to clearly communicate risk, security, privacy, and regulatory concepts to both technical and non-technical stakeholders.
• Strong organizational and project management skills with experience leading cross-functional initiatives.
• A demonstrated interest and track record in leveraging automation and AI to streamline GRC processes and enhance efficiency.
• Certifications such as CISM, CRISC, CISSP, CISA, or CIPM/CIPP are highly valued.

Join Okta’s Defensive Cyber Engineering team as a Staff Engineer responsible for safeguarding Okta’s environments. You’ll work closely with the Security, Business Technology Engineering and Product teams to implement and manage security solutions and ensure that core infrastructure applications are protecting our workforce, endpoints, and corporate data. 

A strong desire to make tools and people work together to solve complex security problems is central to this role. This approach mandates an engineering-first approach: maximizing the utility of existing security tools before strategically building or buying new solutions to address any remaining security gaps. 

To execute this vision, you will combine your enterprise security expertise with your hands-on engineering skills, leveraging automation, policy-as-code, and cloud-native technologies to deliver scalable, resilient, and secure solutions. Your work will ultimately set standards for security best practices across the organization and influence the architecture of business-critical systems.

What you bring:

• Hands on experience with enterprise security tools such as Okta, Crowdstrike and Palo Alto suite covering EDR (Endpoint Detection and Response), CASB (Cloud Access Security Broker), DLP (Data Loss Prevention), MDM (Mobile Device Management), SASE (Secure Access Service Edge), and SSPM (SaaS Secure Posture Management) capabilities.
• Strong coding and scripting skills are required for building automation and custom tooling. Python experience is preferred, but proficiency in other languages (e.g., Bash, PowerShell, Go) is a plus.
• Proven track record automating security controls and workflows using a cloud-first approach
• Experience with Terraform and other infrastructure-as-code tools to orchestrate security infrastructure
• Familiarity with CI/CD pipelines for security automation and drift management
• Strong communication skills across technical staff, support teams, executive leadership, and external vendors.

What you’ll be doing

• Serve as a security subject matter expert (SME) for solution engineering, architecture reviews, security assessment, and vulnerability mitigation
• Lead technical efforts evaluating, designing, and implementing new enterprise security systems and feature enhancements
• Build, maintain, and enhance custom automation and cloud infrastructure using Terraform or similar tools to support team workflows and the enforcement of security controls
• Develop integrations with APIs, cloud platforms (AWS, GCP, Azure), and security infrastructure to improve detection, response, and remediation
• Collaborate with cross-functional teams to tackle global technology and security challenges
• Write and maintain scripts and automation to streamline security operations, with an emphasis on Python-based solutions
• Establish monitoring and alerting for security posture, misconfigurations, and threats across endpoints, SaaS, and cloud workloads
• Proactively identify and remediate security gaps; stay updated on emerging threats, solutions, and tooling across the industry

And extra credit if you have experience in any of the following!

• Working with advanced identity management technologies (MFA, SAML, OAuth, OIDC, WebAuthn)
• Deep understanding of Okta's ecosystem, including advanced configuration and integrations
• Experience with continuous compliance solutions (e.g., policy-as-code, automated evidence gathering)
  
  

What you can look forward to as an Full-Time Okta employee!

World-class benefits, flexibility, and growth opportunities

The chance to shape the security posture of a global leader in identity

Opportunities to make a social Impact through technology and innovation

Ready to join Okta and make security the foundation of our innovation? Apply today!

#LI-HYBRID

P24217

High Level Role Overview

Benevity is looking for a Principal Information Security Analyst to join our Security Operations team. In this senior-level role, you will provide technical leadership and operational oversight across a team of analysts responsible for threat detection, alert triage, incident response, and vulnerability management.

This role is ideal for someone with deep hands-on experience in security operations who is also energized by the opportunity to work alongside AI. We are actively integrating AI tools into our SecOps practice to accelerate triage, investigation, detection engineering, and analyst productivity, and this role will play a meaningful part in shaping how we do that. You should be comfortable navigating AI tools, building your own skills with them, identifying practical use cases, and partnering with the team to put them into production.

You will serve as both a senior escalation point and a coach, helping elevate the team's ability to respond to threats in a cloud-native environment while modernizing how the work gets done.

What you'll do:

• Lead daily Security Operations workflows, including triage, escalation, and resolution of alerts from core security tooling such as EDR, WAF, CSPM, SIEM, and cloud-native platforms
• Lead and coordinate security incident response across the full lifecycle, from detection and containment through eradication, recovery, and lessons learned, serving as incident commander for significant events
• Drive and oversee the triage, investigation, and resolution of alerts generated across all security tooling, not just those escalated by the MDR provider
• Act as the technical lead and escalation point for Managed Detection and Response (MDR) activities, ensuring timely review and validation of escalated alerts
• Identify, evaluate, and operationalize AI-assisted approaches to SecOps work, including AI-augmented triage, investigation, summarization, detection engineering, and reporting
• Build your own fluency with AI tooling and help the broader team develop the same skills, sharing patterns that work and being honest about ones that don't
• Apply a healthy degree of skepticism to AI outputs, validating findings and helping the team understand where AI assists the work and where human judgment still owns the decision
• Develop and continuously refine incident response processes, detection logic, and triage playbooks to improve clarity and effectiveness
• Oversee the vulnerability management lifecycle, ensuring timely identification, prioritization, remediation tracking, and stakeholder coordination
• Collaborate with GRC, Product Security, DevOps, and Infrastructure teams to improve detection coverage, alert fidelity, and log quality
• Partner with our Senior Fraud Analyst on cross-functional investigations where fraud and cyber threats intersect, contributing SecOps expertise without owning the fraud function day-to-day
• Serve as a subject matter expert in cloud-native security operations with strong understanding of containerized and API-driven environments
• Support the development, tracking, and reporting of KPIs and metrics to measure and improve team performance
• Conduct post-incident reviews and root-cause analysis, driving preventive control enhancements
• Mentor junior and mid-level analysts, providing feedback, coaching, and opportunities for growth

What you'll bring:

• 7+ years of experience in information security or security operations, with at least 2 years in a team lead or senior analyst capacity
• Proven experience triaging and responding to alerts across a broad suite of tools including CSPM, WAF, EDR, SIEM, and cloud-native logging platforms
• Familiarity with MDR service models and hands-on experience validating escalated alerts
• Hands-on experience leading security incident response, including acting as incident commander, coordinating cross-functional responders, managing communications, and producing post-incident artifacts
• Practical experience using AI tools in a security or technical context, with a clear point of view on where they add value, where they fall short, and how to get them production-ready
• Curiosity and willingness to keep building AI skills as the tooling evolves, and an interest in helping teammates do the same
• Awareness of the security considerations that come with using AI tools in a SecOps environment (data handling, prompt hygiene, output validation)
• Demonstrated ability to work independently, while recognizing when to seek input or escalate appropriately
• Strong critical thinking and communication skills with the ability to analyze complex data, challenge assumptions, and drive resolution
• Experience developing or refining operational playbooks, triage guides, and incident workflows
• Deep understanding of cloud security best practices, threat detection, and modern attacker tactics, techniques, and procedures
• Familiarity with common security frameworks such as NIST CSF, CIS Controls, and ISO 27001
• A strong sense of ownership and accountability, with the ability to act as a self-starter who can lead initiatives from concept to completion
• Demonstrated ability to collaborate across technical and non-technical teams to drive effective outcomes
• Experience fostering a positive and inclusive team environment, with a focus on team building, talent development, and shared success
• A passion for teaching and mentoring others, helping team members grow their skills and confidence
• Preferred certifications include GCIH, GCFA, OSCP, or CISSP

Curious about how cutting-edge hardware actually comes to life? We're looking for someone who’s excited to dive into the core of next-gen systems and help make them real. In this role, you’ll validate high-speed interfaces, solve complex system-level puzzles, and collaborate across teams to shape the future of AI/ML computing. If firmware, hardware, and hands-on debugging sound like your kind of fun — let’s chat!

This role is hybrid and based in Vancouver, Canada. 

We welcome candidates at various experience levels for this role. During the interview process, candidates will be assessed for the appropriate level, and offers will align with that level, which may differ from the one in this posting.

Who You Are

• You love bringing hardware to life and enjoy the thrill of solving tricky problems across the hardware–firmware boundary.
• You’re hands-on in the lab and comfortable with tools like oscilloscopes, protocol analyzers, and JTAG — digging deep doesn’t scare you.
• You’re comfortable jumping into unfamiliar problems and figuring things out — whether it’s in the lab or in firmware.
• You’re curious, collaborative, and excited to work on technology that pushes the boundaries of performance.

What We Need

• Someone to take the lead in validating our next-gen PCIe interfaces — from controller to PHY, and everything in between.
• A strong collaborator who can work across hardware, firmware, and software teams to bring up new features and solve problems.
• A sharp debugger who’s comfortable triaging issues across hardware, firmware, and software layers.
• A detail-oriented thinker who thrives in fast-paced environments and enjoys seeing ideas come to life in real systems.

What You Will Learn

• How to work at the cutting edge of compute — validating next-gen hardware and making it production-ready.
  How different pieces of a system come together — from multi-die chiplets to firmware integration and beyond.
  How to use advanced tools and techniques to debug and tune complex system interactions.
  How to shape emerging technology in a collaborative, fast-moving engineering environment.

Tenstorrent offers a highly competitive compensation package and benefits, and we are an equal opportunity employer.

Tenstorrent is seeking an experienced Field Application Engineer to champion our revolutionary RISC-V CPU and AI accelerator IP products with customers worldwide. You will own end-to-end technical engagements, translating complex architectural advantages into customer wins while shaping our product roadmap through direct market feedback. If you combine deep technical expertise with exceptional customer engagement skills and want to drive the adoption of next-generation compute IP, join our team.

This role is hybrid, based out of the United States or Canada near one of our main office locations.

We welcome candidates at various experience levels for this role. During the interview process, candidates will be assessed for the appropriate level, and offers will align with that level, which may differ from the one in this posting.

Who You Are

• A customer-focused engineer with proven success in CPU/GPU/NPU IP sales engagements.
• Technical expert who can articulate complex architectural benefits and conduct deep-dive analyses.
• Self-driven professional who independently manages multiple customer relationships from discovery to win.
• Strategic thinker who identifies customer pain points and positions solutions effectively.

What We Need

• 7+ years in the semiconductor industry with a degree in EE or related field including customer-facing roles in CPU IP.
• Hands-on expertise with ASIC design flows, IP integration, and relevant design views (.lib, LEF, ICL, PDL).
• Deep technical knowledge of CPU architectures, semiconductor technologies, and system-level design.
• Exceptional presentation and communication skills with ability to engage all organizational levels.
• Proven track record of technical wins and managing multiple simultaneous accounts.

What You Will Learn

• How to position cutting-edge RISC-V and AI accelerator IP against industry incumbents.
• Advanced customer engagement strategies for complex technical sales in the semiconductor industry.
• Direct influence on product development through customer feedback and market insights.
• The complete IP business cycle from evaluation through design win and production success.

Compensation for all engineers at Tenstorrent ranges from $100k - $500k including base and variable compensation targets. Experience, skills, education, background and location all impact the actual offer made.

Tenstorrent offers a highly competitive compensation package and benefits, and we are an equal opportunity employer.

Tenstorrent is seeking an AI Processor IP Product Engineer to be the technical bridge between our cutting-edge AI processor technology and customer success. You'll guide customers through the integration of our advanced AI processors, RISC-V CPUs, and chiplet solutions into their SoCs, ensuring optimal performance and accelerated time-to-market. If you thrive in customer-facing roles and want to shape the deployment of revolutionary AI hardware across the industry, join our team.

This role is hybrid, based out of Toronto, Canada or Vancouver, Canada.

We welcome candidates at various experience levels for this role. During the interview process, candidates will be assessed for the appropriate level, and offers will align with that level, which may differ from the one in this posting.

Who You Are

• A customer-focused engineer with deep technical expertise in ASIC design and IP integration.
• Experienced problem-solver who excels at debugging complex system-level issues and silicon bring-up.
• Strong communicator who builds trusted relationships while managing technical engagements across the support lifecycle.
• Passionate about enabling customer success and translating complex technical concepts into actionable guidance.

What We Need

• 3-5 years in the semiconductor industry with a degree in EE or related field.
• Hands-on expertise with ASIC design flows, IP integration, and relevant design views (.lib, LEF, ICL, PDL).
• Strong background in analog/digital design tools, silicon validation, and system-level debug.
• Proven track record in customer-facing engineering roles with excellent communication skills.

What You Will Learn

• How to integrate state-of-the-art AI processors and chiplet architectures into diverse customer SoCs.
• Advanced debugging techniques spanning pre-silicon simulation to post-silicon validation.
• Strategies for influencing product roadmaps through direct customer feedback and technical insights.
• The full spectrum of IP productization—from technical documentation to customer training and support processes.

Compensation for all engineers at Tenstorrent ranges from $100k - $500k including base and variable compensation targets. Experience, skills, education, background and location all impact the actual offer made.

Tenstorrent offers a highly competitive compensation package and benefits, and we are an equal opportunity employer.

This role sits at the intersection of embedded systems, silicon validation, and advanced networking. You'll work with best-in-class IP from leading vendors and in-house designs, bringing up and validating these IPs in silicon, and building robust validation infrastructure that ensures performance, interoperability, and reliability at scale.

This role is hybrid, based out of Toronto, Canada, Vancouver Canada, Santa Clara, California or Austin, Texas.

We welcome candidates at various experience levels for this role. During the interview process, candidates will be assessed for the appropriate level, and offers will align with that level, which may differ from the one in this posting.

Who You Are

• Passionate about low-level software that brings hardware to life—seeing it run on real systems never gets old.
• Drawn to complex, cross-disciplinary problems at the intersection of hardware and software.
• Excited by high-speed networking challenges like SerDes tuning, link training, and Ethernet MAC/PHY.
• Have pride in hands-on debugging and working across teams to make systems fast, reliable, and ready for the real world.

What We Need

• A passion for breaking and fixing complex hardware-software systems.
• Comfort with designing tests that push things to their limits: functional, performance, integration—you name it.
• Experience in lab work—system bring-up, running experiments, and working with emulation tools.
• A love for writing firmware and scripts to automate testing, dig into issues, and keep things running smoothly.

What You Will Learn

• What it means to shape AI acceleration hardware from the ground up—starting at first principles.
• How to validate complex Ethernet IP from simulation all the way to production silicon.
• The mastery of collaborating with world-class silicon, systems, and software teams to tackle frontier engineering challenges.
• How to define the networking architecture that will power the next era of AI platforms.

Compensation for all engineers at Tenstorrent ranges from $100k - $500k including base and variable compensation targets. Experience, skills, education, background and location all impact the actual offer made.

Tenstorrent offers a highly competitive compensation package and benefits, and we are an equal opportunity employer.

The Customer Success Manager II is responsible for driving long-term success and growth across a strategic portfolio of enterprise customers. This role serves as the primary business partner and trusted advisor to senior stakeholders, ensuring an exceptional customer experience, strong net revenue retention, high product adoption, and advocacy.

As the key point of contact for Diligent’s solutions, the CSM II leads proactive account management, orchestrates cross-functional resources, and partners closely with Sales and Services to deliver measurable outcomes and expand our footprint within each account.

Key Responsibilities

• Own a portfolio of enterprise accounts with accountability for renewal, net revenue retention, and expansion, leveraging data and insights to proactively manage risk and opportunity.
• Drive product adoption and value realization by developing and executing customer success plans aligned to the customer’s strategic objectives and key outcomes.
• Deliver a best-in-class customer experience across all phases of the customer lifecycle, from onboarding through renewal, coordinating with Implementation, Professional Services, Support, Product, and other internal teams.
• Lead executive-level engagements, including QBRs/EBRs and strategic reviews with C-suite, board administrators, and senior directors, to demonstrate ROI, influence adoption, and surface new opportunities.
• Identify, qualify, and partner on expansion opportunities in close collaboration with the Expansion Sales team, ensuring smooth handoffs, aligned account strategies, and clear growth plans.
• Facilitate successful onboarding and rollout of Diligent products and modules, working alongside the Implementation team to ensure stakeholder alignment, training, and effective change management.
• Build and maintain strong, multi-threaded relationships with key business and technical stakeholders, becoming a trusted advisor who understands their governance, risk, compliance, and operational priorities.
• Act as the voice of the customer internally, providing structured feedback and insights to Product, Marketing, Services, and Operations to influence roadmap and process improvements.
• Monitor account health and usage leveraging dashboards and analytics, intervening early to address risks, drive adoption, and reinforce value.
• Champion customer advocacy, by identifying referenceable customers, case study opportunities, testimonials, and participation in user groups or events.
• Collaborate on process and playbook improvements within the Customer Success organization to drive consistency, scalability, and excellence in how we serve enterprise customers.

Required Experience & Skills

• 5+ years of professional experience, including 2–4+ years in Customer Success, Account Management, or a similar client-facing role within B2B SaaS.
• Proven experience managing mid-market and/or enterprise accounts, with comfort engaging senior and executive stakeholders (Director, VP, C‑Suite).
• Demonstrated track record of meeting or exceeding renewal, retention, and expansion targets.
• Strong experience using CRM tools (preferably Salesforce) to manage accounts, opportunities, and customer health activities.
• Excellent communication and presentation skills, able to translate complex concepts into clear, compelling narratives for multiple stakeholder groups.
• Strong consultative and problem-solving skills, with a natural curiosity about the customer’s business, use cases, and success metrics.
• High level of resilience, ownership, and accountability, with the ability to navigate ambiguity and manage competing priorities across a large book of business.
• Passion for technology and a solution-centric mindset, with the ability to quickly learn new products and articulate their business value.
• Strong organizational skills and attention to detail, with experience managing multiple customers, projects, and deadlines simultaneously.

Preferred Qualifications

• Experience in governance, risk, compliance, legal, or adjacent enterprise software environments is a plus.
• Background working in a matrixed, global organization with cross-functional partners across time zones.
• Familiarity with customer success platforms and data-driven approaches to managing account health and adoption.

We're building AI Teammates: agents that work like actual users in Asana and integrated apps. They triage bugs, respond to requests, draft project briefs, conduct research, and handle complex knowledge work across your team's workflows. Unlike chatbots, Teammates are shared team resources that build memory and context across all executions. They get smarter as you and your colleagues work with them. Currently in beta with Fortune 500 customers, AI Teammates represents Asana's shift from tracking work to getting work done.

We're looking for an Engineering Manager to lead the Agent Orchestration team — the team building the connections to other systems that allow Asana AI to serve the highest-value workloads. This means building the integration capabilities, agent skills, and vertical use cases that make AI Teammates extraordinarily useful across enterprise tools and workflows. You'll manage a senior team of six engineers (ICs up to L6) working at the intersection of systems integration and emerging AI capabilities to architect the foundation that lets AI agents operate seamlessly across customer environments while meeting enterprise requirements for reliability and compliance.

This is a rare opportunity to be at the forefront of Agentic AI. You'll work directly with model partners, lead the core team shaping how enterprises collaborate with AI agents across their entire tool ecosystem, and drive the technical direction for one of the most impactful applied AI challenges in the industry. You'll also flex into org-level engineering leadership across the broader Asana AI group, contributing beyond your direct team.

About Asana AI

Asana AI is the company's number one priority. We're building the future of human/AI collaboration — going beyond chatbots to integrate AI into everyday workflows for some of the biggest companies on the planet.

Asana's AI Teammates deliver a secure, multi-player, enterprise-grade agentic experience. They're transforming Asana from a place where work is tracked to a place where work gets done. Our AI teams move quickly, with a track record of successful launches, and we're just getting started.

Agent Orchestration is the team building the connective tissue between Asana's AI agents and the broader enterprise ecosystem. We're tackling hard problems: How do you build an agent skills system that lets Teammates acquire and use new capabilities dynamically? How do you create deep integrations across tools like Slack, Teams, and other enterprise platforms so agents can operate wherever work happens? How do you deliver vertical use cases that make AI Teammates extraordinarily useful for specific, high-value enterprise workflows — all while meeting security and compliance requirements at scale?

We're a senior team, fast-moving, and directly shaping Asana's AI platform strategy.

This role is based in our Vancouver office with an office-centric hybrid schedule. The standard in-office days are Monday, Tuesday, and Thursday. Most Asanas have the option to work from home on Wednesdays. Working from home on Fridays depends on the type of work you do and the teams with which you partner. If you're interviewing for this role, your recruiter will share more about the in-office requirements.

What you'll achieve

• Lead and grow the Agent Orchestration team (~6 senior engineers, ICs up to L6), setting technical direction for the systems that connect Asana's AI agents to the broader enterprise ecosystem
• Drive the architecture and execution of agent skills, deep integrations, and vertical use cases that make AI Teammates the most capable agents in enterprise workflows
• Partner with Product, Design, and Data Science to define and execute on roadmap priorities that directly support Asana's top company priority
• Drive alignment across AI teams on shared infrastructure, APIs, and patterns for agent development and integration
• Improve team delivery pace, champion engineering velocity, and drive AI coding adoption across the team
• Attract, retain, and develop exceptional senior engineering talent
• Flex into org-level engineering leadership work across the broader Asana AI group, contributing beyond your direct team

What makes this challenging 

You're leading the team building the connections that make AI agents genuinely useful across the enterprise — in one of the fastest-moving domains in technology. The AI landscape shifts weekly — new model capabilities, new integration patterns, new enterprise requirements. You'll need to set durable technical direction while staying adaptive. You're building systems that span multiple external platforms and protocols, handling complex stateful workloads and diverse API surfaces — all while meeting enterprise SLAs for reliability and compliance. And you're doing all of this while growing and retaining a team of senior engineers who have no shortage of options.

About you

• 8+ years of experience in software engineering, including 4+ years managing technical teams
• Interest and passion for applied AI, large language models, and agentic systems is essential — you bring genuine enthusiasm and a commitment to building in this domain
• Strong systems integration and platform-building experience, with a track record of connecting complex systems across diverse environments
• Proven ability to set technical direction and drive alignment across multiple teams on shared infrastructure and patterns
• Demonstrated ability to attract, develop, and retain senior engineering talent
• Comfortable with ambiguity — you thrive in zero-to-one product environments and drive clarity from complexity
• Effective cross-functional collaborator who builds strong partnerships with Product, Design, Data Science, and peer engineering teams
• Deeply curious about AI and emerging technologies, actively leveraging them to elevate product experiences, sharpen decision-making, and move faster.
• Demonstrates curiosity about AI tools and emerging technologies, with a willingness to learn and leverage them to enhance productivity, collaboration, or decision-making.

Strong candidates may also have

• Applied AI experience in production environments, particularly moving beyond demos to reliable, impact-driven deployments
• Familiarity with agent capability patterns: skill acquisition systems, tool integration frameworks, and dynamic capability routing
• Understanding of emerging protocols (e.g., MCP, A2A) for standardizing how agents interact with tools and each other
• Track record of driving engineering velocity improvements and developer productivity tooling adoption (e.g., AI coding tools)
• Experience building deep integrations across enterprise platforms (Slack, Microsoft Teams, Salesforce, etc.)
• Experience with production observability and evaluation frameworks for AI systems

At Asana, we're committed to building teams that include a variety of backgrounds, perspectives, and skills, as this is critical to helping us achieve our mission. If you're interested in this role and don't meet every listed requirement, we still encourage you to apply.

What we'll offer

Our comprehensive compensation package plays a big part in how we recognize you for the impact you have on our path to achieving our mission. We believe that compensation should be reflective of the value you create relative to the market value of your role. To ensure pay is fair and not impacted by biases, we're committed to looking at market value which is why we check ourselves and conduct a yearly pay equity audit.

For this role, the estimated base salary range is between $238,000-$270,000 CAD. The actual base salary will vary based on various factors, including market and individual qualifications objectively assessed during the interview process. The listed range above is a guideline, and the base salary range for this role may be modified.

In addition to base salary, your compensation package may include additional components such as equity, sales incentive pay (for most sales roles), and benefits. If you're interviewing for this role, speak with your Talent Acquisition Partner to learn more about the total compensation and benefits for this role.

We strive to provide equitable and competitive benefits packages that support our employees worldwide and include:

• Mental health, wellness & fitness benefits
• Career coaching & support
• Inclusive family building benefits
• Long-term savings or retirement plans
• In-office culinary options to cater to your dietary preferences 

These are just some of the benefits we offer, and benefits may vary based on role, country, and local regulations. If you're interviewing for this role, speak with your Talent Acquisition Partner to learn more about the total compensation and benefits for this role.

The Product team builds features end-to-end. From designing our data models to implementing the subtle interaction behaviors that differentiate good software from great software. We work closely with UI designers and are supported by our infrastructure team. We aim to delight users with both large new features and smaller, daily product enhancements—thanks to our continuous deployment architecture. We want to create a superlative user experience, down to the smallest details.

We are looking for a Senior Software Engineer to join the Data Management team in our Vancouver Office. The team plays a vital role in understanding the Asana data graph and ensuring the integrity and compliant use of data across the product. You’ll work on essential features touching the entire customer data lifecycle, such as data exports, object archiving, trashing & recovery, and audit logs. All of these are fundamental for Enterprise customers and involve handling and managing large-scale datasets to ensure smooth and secure operations.

Being part of this team will provide you with the opportunity to dive deep into Asana’s data graph, gaining a deep understanding of how data is managed at scale. While compliance is a key focus, our work goes beyond and empowers customers to efficiently manage their data across large, complex environments. You will implement efficient algorithms for handling vast datasets and work closely with cross-functional teams, including core infrastructure, product, and legal, to deliver scalable, secure solutions.

This role is based in our Vancouver office with an office-centric hybrid schedule. The standard in-office days are Monday, Tuesday, and Thursday. Most Asanas have the option to work from home on Wednesdays. Working from home on Fridays depends on the type of work you do and the teams with which you partner. If you're interviewing for this role, your recruiter will share more about the in-office requirements.

What you’ll achieve

• Work in a high-performance, dynamic team with a strong focus on velocity and software quality
• Contribute to building a complex SaaS application that is a market leader in its segment 
• Be exposed to Asana’s core infrastructure, particularly how data is represented, stored and deleted in the storage layer.
• Work with asynchronous jobs and efficiently and implement algorithms that efficiently traverse the Asana Work Graph
• Work with legal to implement data ownership rules, requiring simple and effective technical solutions to make this process easy and clear to customers. 
• Drive large, impactful projects, delivering features that will be rolled out and used in large organizations
• Support other teams and stakeholders that work in the team’s space

About you

• Experience working in ambiguous and complex technical spaces and creating clarity and alignment with partners and stakeholders
• Comfortable and autonomously diving deep into the weeds of complex technical contexts, to make sense of them, and then share their knowledge in a clear way with people in different roles and with different technical backgrounds
• Have a strong understanding of software concepts and design patterns that make solutions scalable and robust.
• Care deeply about the User Experience and comfortable working with frontend frameworks such as React.
• Excited about mentoring and coaching teammates and stakeholders and contributing to leveling the team
• Have experience driving projects of medium to large complexity.
• You have a continuous improvement mindset and are never satisfied with the status quo, whether it's about the architecture, the code or the team's processes
• Demonstrated curiosity about AI tools and emerging technologies, with a willingness to learn and leverage them to enhance productivity, collaboration, or decision-making

At Asana, we're committed to building teams that include a variety of backgrounds, perspectives, and skills, as this is critical to helping us achieve our mission. If you're interested in this role and don't meet every listed requirement, we still encourage you to apply.

What we’ll offer

Our comprehensive compensation package plays a big part in how we recognize you for the impact you have on our path to achieving our mission. We believe that compensation should be reflective of the value you create relative to the market value of your role. To ensure pay is fair and not impacted by biases, we're committed to looking at market value which is why we check ourselves and conduct a yearly pay equity audit.

For this role, the estimated base salary range is between $176,000 CAD - $200,000 CAD. The actual base salary will vary based on various factors, including market and individual qualifications objectively assessed during the interview process. The listed range above is a guideline, and the base salary range for this role may be modified.

In addition to base salary, your compensation package may include additional components such as equity, sales incentive pay (for most sales roles), and benefits. If you're interviewing for this role, speak with your Talent Acquisition Partner to learn more about the total compensation and benefits for this role.

We strive to provide equitable and competitive benefits packages that support our employees worldwide and include:

• Mental health, wellness & fitness benefits
• Career coaching & support
• Inclusive family building benefits
• Long-term savings or retirement plans
• In-office culinary options to cater to your dietary preferences 

These are just some of the benefits we offer, and benefits may vary based on role, country, and local regulations. If you're interviewing for this role, speak with your Talent Acquisition Partner to learn more about the total compensation and benefits for this role.

#LI-Hybrid #LI-AA1

As a Customer Success Manager you will play a crucial role in ensuring our customers achieve their desired outcomes with our products/services. You will be the primary point of contact for our customers, responsible for creating raving Tipalti fans by building and maintaining strong, long-lasting relationships. Your focus will be on the health of your customer relationships, experience, engagement, adoption, retention, and expansion of our product with some of our highest profile, top tier customers. In this role, you will proactively reach out to your assigned accounts, set benchmarks and milestones, present business reviews, product solutions, review product usage, product releases, enhancements, discuss feedback, suggest new products that will enhance their existing capabilities where we can, and make suggestions to improve the overall customer experience. 

Why join Tipalti?

Tipalti is one of the world’s fastest-growing fintech companies. We free finance professionals to lead by modernizing the entire payables operation. We are a well-funded, late-stage start-up backed by high-profile investors. Our 2021 Series F funding round raised $270 million, valuing us at over $8.3 billion. With total funding of just over $550 million, and with more than 3000 global customers, Tipalti is one of the most valuable private fintech companies in the world.

At Tipalti, we pride ourselves on our collaborative culture, the quality of our product and the capabilities of our people. Tipaltians are passionate about the work they do, and keen to get the job done. Tipalti offers competitive benefits, a flexible workplace, career coaching, and an environment where diverse individuals can thrive and make an impact. Our culture ensures everyone checks their egos at the door and stands ready to reach for success together.

Please note this is a hybrid work environment and you will be required to be in the office Monday, Tuesday & Thursdays.

In this role, you will be responsible for:

• Developing and maintaining strong relationships with a portfolio of clients during each stage of their journey after implementation, assisting with and continuing through full adoption and beyond including rolling out new features and enhancements, integrations, growing and expanding focusing on the customer’s experience
• Becoming an expert in our products/services and stay up-to-date with product enhancements, being a consultant and sharing best practices with customers
• Driving brand loyalty, customer satisfaction, and advocacy
• Owning and being the main point of contact for our customers, monitoring customer accounts to identify areas of improvements and proactively address any issues or concerns, and act as a point of escalation for customer issues and ensure a timely resolution
• Uncovering growth opportunities in your portfolio through upsells and cross sells
• Focusing on net dollar retention and churn prevention
• Working closely with Sales, Sales Expert(s), Solutions Consultants, Implementation, Support, Product and Marketing to proactively collect, receive, share and action on feedback to drive collaboration and adoption.
• Using data to prioritize and change prioritizations internally across the organization to help drive exceptional customer experience.
• Providing mentorship, coaching and help with onboarding new and existing team members.

About you

• 3+ years of customer success experience, preferably in the SaaS or FinTech/payments space
• Experience with working within a per usage/ per consumption based pricing model 
• ERP experience, accounts payable, Gainsight, Zendesk, Salesforce, Jira, analytic reporting, and CSM tool experience is a plus
• Strong understanding of the FinTech industry and our products/services
• Exceptional communication and interpersonal skills
• Highly organized with excellent oral and written communication skills
• High level of enthusiasm, initiative, commitment, and professionalism
• Ability to build compelling value-driven client facing presentations
• Ability to gather complex requirements and work with a team to design a solution
• Ability to engage with all levels in an organization from the CEO, CFO, Accountant, etc.
• Previous Project Management role or skills are a plus
• CPA/Accounting experience preferred 

Our benefits package includes:

• Hybrid working model that requires you to be in office Monday, Tuesday, and Thursday
• Competitive salary and equity
• Matching RRSP
• Extended benefits, Employee Assistance Program, life insurance, AD&D, LTD
• Maternity, Paternity and Fertility Treatment benefits
• 15 days of PTO
• Subsidized lunch on office days
• Fresh fruit, snacks & drinks in office
• Dog-friendly office
• Conveniently located close to transit
• Phone/internet allowance 
• Regular company-wide social events
• Multiple ERG groups celebrating our diversity and creating an inclusive culture 

Tipalti’s sales teams drive global growth for our best-in-class product. Whether you are an account executive, sales development representative, or solutions consultant, you’ll be joining a team of individuals who thrive within a fast-paced, metrics- and performance-driven sales organization. Our collaborative culture ensures that our sales teams work as one to deliver on common goals, whilst being provided with the resources to learn and grow via the Tipalti Academy.

Base Salary Range: $87,000 - $97,000 CAD annually.

Bonus: Target bonus is 10% of base salary. Bonus entitlement is based on a combination of organizational results, individual performance, and relative contribution, as assessed by Tipalti in its sole discretion, to be formalized and communicated to you following your start date.

Expected Total Compensation: $95,700 - $106,700 CAD annually (includes base salary plus target bonus/commission).

The compensation information, above, reflects our reasonable expectation for this role based on several factors, including current market conditions. Final compensation will be determined through individual assessment of experience, skills, qualifications, and other job-relevant factors. Actual offers may vary within or, only in exceptional circumstances, outside the stated range based on the candidate's unique qualifications and our comprehensive evaluation process. We are committed to equitable compensation practices in compliance with applicable employment laws.

The Role:

A Stylist at Mejuri is more than a salesperson—it’s a pivotal role in delivering an exceptional, personalized shopping experience that embodies our commitment to redefining luxury. As a trusted advisor to every customer, the Retail Stylist bridges the gap between beautiful jewelry and meaningful moments, ensuring every interaction reflects Mejuri’s core values and dedication to excellence.

Our Stylists create a warm, welcoming environment where customers feel valued and empowered to make confident choices. Through expert product knowledge, a deep understanding of style, and a passion for storytelling, you’ll guide customers in discovering pieces that resonate personally while driving key performance metrics such as sales, conversion, and customer satisfaction.

Stylists at Mejuri are engaging, nimble, creative and driven. Join us in redefining luxury—one customer, one team member, and one exceptional experience at a time.

Customer:

• STACK: Lead by example and validate the quality of the in-store customer experience by communicating, training, and upholding expectations on the team on Mejuri’s Steps of Selling.
• Services: Ensure positive customer experience and promotion of services offerings including piercing, engraving, and other offerings.
• KPIs: OPH, SPH, NPS (85%<)

Operations:

• Order Fulfillment: Participate as needed the back of house flow to support in-store sales, phone sales or BOPIS, ensuring efficiency with packaging and order delivery standards.
• Storage & Organization: Support in maintaining organizational integrity of our BOH up to and including display inventory and sellable inventory, packaging, and all supplies.
• Systems & Technology: Experience using or possesses the ****ability to learn to use point-of-sale systems and other retail technology.
• Shrink: Supports in mitigating internal, external and administrative loss of product.
• Escalations: Participate in Identify and escalate opportunities, gaps, risks and roadblocks to store leadership.

Merchandising:

• Merchandising. Support in ensuring that Mejuri brand standards of visual presentation, cleanliness and functionality are upheld
• Fixtures & Maintenance. Support with validating the integrity of all display forms, graphics, furniture, and decor items to manage costs and propel the brand, notifying appropriate teams when display tools are missing or damaged.
• Escalations: Flag, identify and action any inefficiencies

People:

• Engaging: Build healthy relationships with our people and establish a positive and engaging work environment.
• Employee Relations: Adhere to our policies compliance practices.

What you'll bring to the team:

• An ability to connect with all of our customers in an authentic and warm way that makes them feel comfortable and keeps them coming back.
• Strong verbal communication skills and active listening to effectively deliver on our customer needs and work as a team.
• An ability to learn and retain relevant product knowledge to suggest and style for our customers.
• Is able to think critically and solution in the moment to deliver on customer and business needs effectively.
• An ability to meet and exceed key performance indicators including SPH, Conversion, NPS, AOV, UPT.
• Ability to pay attention to customer feedback, trends and shares insights with management.
• Great attention to detail, and a highly organized working style and strong sense of initiative.
• Ability to work on the sales floor for extended periods of time.
• History of successfully participating in and contributing to a positive team working environment.

Benefits at Mejuri:

• Paid sick days.
• Monthly retail bonus program.
• Regular feedback via performance reviews.
• A robust in-house retail learning program
• Generous product discount!

#LI-Onsite

Looking for the perfect next opportunity is a big decision. Mejuri recognizes the importance of pay transparency when it comes to salary ranges as it empowers individuals through the hiring process and supports them in making an informed decision. This role currently has a base pay range of $19 - $20 per annum based on a candidate’s experience and qualifications.

Engineering at Brex

Engineering at Brex is about building systems that scale with speed and intention. Our teams span Software, Data, Security, and IT, and operate with high autonomy and deep collaboration. We tackle hard technical problems, own our outcomes, and push for excellence at every level — from architecture to deployment. It’s an environment where engineering is a craft, and builders become leaders.

What you’ll do

As a Senior Application Security Engineer, you will focus on finding and responding to security vulnerabilities across the Brex platform. In this role, you will perform code reviews, design reviews, penetration testing, and vulnerability management. You will develop and maintain tooling to perform static and dynamic testing of the Brex platform and tooling which supports secure developer workflows. Application Security is part of our wider Financial Scale organization, which means you will work closely with Security Operations, GRC, Product Security, Front End Platform,  IT Infrastructure teams.

We’re looking for individuals with a strong background and interest in penetration testing. You should have a demonstrated ability to find vulnerabilities in complex systems and craft exploits to demonstrate business impact. This role is highly cross functional and collaborative, you will have the opportunity to work with every engineering team across Brex. You should be enthusiastic about working with a variety of backgrounds, roles, and needs. Building a world-class financial service requires world-class security. 

Brex is pioneering the next wave of AI-driven financial services for dynamic, high-impact companies like Coinbase, Robinhood, and Anthropic. We're at the early stages of integrating AI across our product suite, this role will have the opportunity to influence and secure the future of AI Security at Brex. You'll be at the forefront of securing our novel AI implementations, identifying attack vectors in agentic-powered features, and partnering with product and engineering teams to build AI capabilities that our customers can trust with their critical financial operations.

Responsibilities

• Identifying vulnerabilities, demonstrating business impact, and articulating the risk of specific vulnerabilities to drive prioritization efforts
• Perform penetration testing and design reviews, looking for vulnerabilities and insecure designs, work with engineering and product to design secure product features
• Maintain and build internal tools to automate security efforts, perform SAST and DAST testing of the Brex platform, and support secure development practices
• Build and contribute to a culture of collaborative security excellence through technical leadership, learning sessions, and mentorship within the team and wider organization

Requirements

• 5+ years work experience in an Application Security or related role
• Ability to find vulnerabilities in complex systems, demonstrating business impact through custom attack chains
• Experience with a wide range of secure development activities including— threat modeling, developer education, and incident response
• Knowledge of Python, scripting languages, and AI/agentic workflows to automate tasks, build tools and improve productivity
• Collaborative mindset paired with strong written and verbal communication skills

Bonus points

• Proficiency with Kotlin, gRPC, GraphQL, Kubernetes
• Previous experience as a software engineer
• Consultancy experience performing web application security reviews
• Experience with securing distributed systems in AWS and cloud environments
• Experience with pentesting and securing agentic features and systems
• Contributions to the wider technical community— open source, public research, mentorship, community organizing, blogging, CVEs, presentations, etc
• Experience submitting to bug bounty programs or responsible disclosure programs

Compensation

The expected salary range for this role is $192,000 - $240,000. However, the starting base pay will depend on a number of factors including the candidate’s location, skills, experience, market demands, and internal pay parity. Depending on the position offered, equity and other forms of compensation may be provided as part of a total compensation package.

Brex LLC is a wholly owned subsidiary of Capital One, N.A.

Position Overview

We are seeking a passionate and well-rounded candidate to join Diligent’s Platform Administration Services team. As part of this vital group, you will help design, build, and deliver the core services that power Diligent’s platform capabilities supporting our global product suite.  

The candidate will have the opportunity to learn and practice effective analysis, design, programming, and testing to produce and maintain scaled SaaS software solutions. The successful candidate will work as part of an established team used to working together to achieve excellent results. Our ideal candidate will be someone who is motivated, proactive and takes pride in their code. It's a 4-month program from September 2026 with the possibility of an extension for another term, depending on performance and mutual interest. 

Key Responsibilities:  

• Work as part of an agile Platform team and contribute to grooming user stories and ensuring work items are clear and testable.
• Develop and maintain an existing codebase.
• Take part in the team's ceremonies.
• Work on the team's backlog including planning, implementation, testing and release. 

Required Experience/Skills 

• Self-driven mindset and strong analytical skills.
• University-level programming coursework or comparable coding boot camp qualification.
• Looking for an education in programming and platform development
• Ability to work unsupervised for extended periods.
• Ability to be on-site in our Vancouver Office. 

Nice to Have Qualifications (not required): 

• Exposure to fullstack web applications including frontend and backend components.
• Exposure to AI tools (such as code assistants, AI debuggers, or design copilots) to enhance software development speed, quality, and creativity.
• Exposure to cloud environments (AWS, Azure, or GCP).
• Exposure to AI and LLM applications, including prompt engineering, RAG pipelines, or semantic search.
• Exposure with infrastructure-as-code, CI/CD pipelines, and observability practices.
• Passion for continuous learning and for exploring how AI can transform software engineering. 

We Take Care of Our Team 

• Continuous learning opportunities.
• Flexible work arrangements.
• Diversity & engagement programs, company events. 

About Us:

At Ponderosa, we specialize in high-quality garage door installation, service, and repair. With a commitment to craftsmanship and customer satisfaction, we’ve built a reputation as a trusted name in our community. Whether it’s residential or commercial, we’re proud to provide fast, reliable, and friendly service.

We’re Always Looking for Great People!

Don’t see a specific role that fits? No problem. We welcome general applications from motivated, reliable individuals who are interested in joining our team. We are frequently hiring for:

• Garage Door Installers

• Service Technicians

• Apprentices

• Warehouse/Inventory Assistants

• Office/Admin Support

• Sales Representatives

What We Look For:

✅ Strong work ethic and punctuality
✅ Willingness to learn and take direction
✅ Basic mechanical or construction skills (a plus but not required)
✅ Clean driving record (for field positions)
✅ Great customer service attitude
✅ Ability to lift 50+ lbs and work in various weather conditions

Guild Garage Group LLC is an Equal Opportunity Employer AA/EOE/M/F/V/D. In compliance with the Americans with Disabilities Act, Ponderosa may provide reasonable accommodations to qualified individuals with disabilities and encourages both prospective and current employees to discuss potential accommodations with the employer.

All candidates are required to undergo pre-employment Background and Drug Screenings, as well as a Motor Vehicle Record Check.

*This posting provides details on potential commissioned compensation ranges and possibilities. These amounts are not guaranteed and should in no way be construed as a salary offer.

About Us:

At Ponderosa, we specialize in high-quality garage door installation, service, and repair. With a commitment to craftsmanship and customer satisfaction, we’ve built a reputation as a trusted name in our community. Whether it’s residential or commercial, we’re proud to provide fast, reliable, and friendly service.

We’re Always Looking for Great People!

Don’t see a specific role that fits? No problem. We welcome general applications from motivated, reliable individuals who are interested in joining our team. We are frequently hiring for:

• Garage Door Installers

• Service Technicians

• Apprentices

• Warehouse/Inventory Assistants

• Office/Admin Support

• Sales Representatives

What We Look For:

✅ Strong work ethic and punctuality
✅ Willingness to learn and take direction
✅ Basic mechanical or construction skills (a plus but not required)
✅ Clean driving record (for field positions)
✅ Great customer service attitude
✅ Ability to lift 50+ lbs and work in various weather conditions

Guild Garage Group LLC is an Equal Opportunity Employer AA/EOE/M/F/V/D. In compliance with the Americans with Disabilities Act, Ponderosa may provide reasonable accommodations to qualified individuals with disabilities and encourages both prospective and current employees to discuss potential accommodations with the employer.

All candidates are required to undergo pre-employment Background and Drug Screenings, as well as a Motor Vehicle Record Check.

*This posting provides details on potential commissioned compensation ranges and possibilities. These amounts are not guaranteed and should in no way be construed as a salary offer.

Position Overview

The Solutions Sales Specialist will play an instrumental role in driving revenue growth for Diligent for existing and new accounts for specialized products. This position will collaborate with Account Executives and Directors to develop pipeline through prospecting, performing inbound and outbound activity to generate pipeline for team members and assume a quota within a territory to close business.

This position will require a commercially astute individual that is confident in showcasing our offerings in a compelling way to customers by uncovering how the customer requirements map to our products as part of the Diligent solutions. The Solutions Sales Specialist I embodies our culture and values and has demonstrated experience collaborating with stakeholders to realize shared goals.

Key Responsibilities

• Demonstrate an in-depth knowledge of Diligent’s solution and specialized products.
• Prospect new leads within existing accounts to drive new opportunities.
• Adopts a ‘solutions’ selling approach, understanding customer needs and developing solutions through the lens of the Diligent solutions.
• Demonstrate Sales excellence by managing the end-to-end sales cycle from opportunity to deal close using the Diligent approved sales methodology.
• Effectively utilize sales tools to prospect new leads, schedule initial meetings, increase win rates and generate bookings.
• Accurately maintain CRM records, forecast and report out on projected bookings, deals closed etc. on a regular basis.
• Proactively gathers external insights of the competitor landscape, including customers’ business strategy and the direction of the industry to inform the creation of strategic account plans.
• Collaborates with Account teams to discover new and growth opportunities, qualify opportunities and build pipeline.

Required Experience/Skills:

• Proven track record of success in account management and achieving revenue targets within the technology or GRC industry.
• SLED experience.
• Familiarity with selling through channel distribution processes. 
• Ability to build and maintain relationships with diverse stakeholders at different levels of the organization.
• Continuous learning, including a desire to develop knowledge and expertise in internal products, external industry trends and the customer landscape.
• Strong communication, presentation and influencing skills.
• A high level of curiosity and empathy with the ability to understand a potential customer's context, issues and pain points through effective questioning and listening.
• Self-motivated, results-driven, and ability to work in a fast-paced and dynamic environment.

The posted salary range reflects the base salary for this role. In addition, this position is eligible for commission/variable compensation based on performance.