The Security Product Management team is vital in safeguarding customer trust and making data security a market differentiator that enables MongoDB to succeed in enterprise and regulated industries. Our team's scope is broad and critical, covering a range of features, including Networking, IAM, Data Governance, Encryption, Compliance, and Auditing.

This role can be based out of our Toronto office or remotely in North America.

Responsibilities

• In this role, you will be a key member of security product management making data security a market differentiator that enables MongoDB to succeed in enterprise and regulated industries
• Build a vision for best-in-class data security features such as Resource Policies, Secure by Default at MongoDB, and other security and privacy features that minimize exposure to unauthorized access and risk of data loss. 
• Partner with engineering to develop a prioritized product roadmap and backlog to execute against that vision.
• Deeply understand all aspects of the business - to ensure a business outcome aligned with our broader product, customer, and company goals
• Deepen our understanding of evolving threats and corresponding technologies in data security. Use customer inputs to serve as an expert and propose new innovations or best practices from the industry
• ​​Partner with engineering, legal, research, product marketing, support, sales, and security teams to deepen customer trust as they use MongoDB for their most critical data workloads
• Define and implement key performance indicators (KPIs) and success metrics for security initiatives, ensuring alignment with business objectives and product goals

Requirements

• 5+ years of product management or equivalent experience in enterprise security or platforms
• Experience working with security focused engineers in a diverse team
• Domain expertise in data security
• Experience driving business results through influential leadership across multiple partner teams including engineering, sales, marketing, solution architects and customer success.
• Excellent written and verbal communication skills, including experience presenting to executive leadership
• Proven ability to define and deliver successful product strategies and roadmaps
• Demonstrated experience in defining technical product requirements into an actionable product roadmap
• Understanding of various public cloud providers such as AWS, Azure, and GCP
• Comfortable with stage presence and public speaking
• B.Sc. in Computer Science, or equivalent experience

Nice to have

• Certifications or similar evidence of professional milestone completion and continuous training (such as: CISSP, CompTia Security+, SANS, etc.)
• Community support and participation to advance data and cloud security such as conference or meetup panels and blog or paper authorship
• MBA, M.Sc.+ or equivalent in relevant domain

About MongoDB

MongoDB is built for change, empowering our customers and our people to innovate at the speed of the market. We have redefined the database for the AI era, enabling innovators to create, transform, and disrupt industries with software. MongoDB’s unified database platform—the most widely available, globally distributed database on the market—helps organizations modernize legacy workloads, embrace innovation, and unleash AI. Our cloud-native platform, MongoDB Atlas, is the only globally distributed, multi-cloud database and is available across AWS, Google Cloud, and Microsoft Azure.

With offices worldwide and nearly 60,000 customers—including 75% of the Fortune 100 and AI-native startups—relying on MongoDB for their most important applications, we’re powering the next era of software.

Our compass at MongoDB is our Leadership Commitment, guiding how and why we make decisions, show up for each other, and win. It’s what makes us MongoDB. 

To drive the personal growth and business impact of our employees, we’re committed to developing a supportive and enriching culture for everyone. From employee affinity groups, to fertility assistance and a generous parental leave policy, we value our employees’ wellbeing and want to support them along every step of their professional and personal journeys. Learn more about what it’s like to work at MongoDB, and help us make an impact on the world!

MongoDB is committed to providing any necessary accommodations for individuals with disabilities within our application and interview process. To request an accommodation due to a disability, please inform your recruiter.

MongoDB is an equal opportunities employer.

Req ID: 4263343037

About the Cloud Payments team

Cloud Payments is part of the Cloud Billing organization. As MongoDB’s Cloud business grows, the billing and payments stack becomes increasingly mission‑critical. Our team:

• Ingests and aggregates detailed metering and usage data from internal services and major cloud providers (AWS, Azure, GCP)
• Calculates and generates daily customer bills for millions of customers worldwide
• Integrates with payment processors and internal financial systems to support Finance, Sales, Marketing, and Accounting
• Continuously improves customer-facing billing and payments experiences and the reliability and scalability of our backend systems

We’re a group of engineers who care deeply about code quality, correctness, and observability, and who are comfortable collaborating with both highly technical partners and non-technical stakeholders across the business.

The role

We’re looking for a Software Engineer 3 to help design, build, and operate the services that power Cloud Payments. You’ll work primarily in the JVM ecosystem (Java and related tooling), with a focus on large-scale, distributed systems that have to be correct, resilient, and auditable.

This is a Canada-based, fully remote role. You’ll collaborate closely with teammates and stakeholders across North America time zones, including engineers in the broader Cloud Billing organization.

What you’ll do

In this role, you will:

• Design, implement, and operate backend services that ingest, process, and reconcile large volumes of usage and billing data from internal and external systems
• Collaborate with product, Finance, Revenue, and other engineering teams to evolve our billing and payments capabilities and improve customer experience
• Own features end‑to‑end: requirements, design, implementation, testing, rollout, monitoring, and iterative improvement
• Help scale and harden our systems as Atlas and our broader Cloud business continue to grow rapidly
• Participate in architecture discussions, technical design reviews, and code reviews to keep our systems robust and maintainable
• Contribute to improving our tooling, observability, and development workflows so the whole team can move faster and safer
• Take part in an on‑call rotation that treats reliability as a team sport, not an individual burden

What we’re looking for

You may be a great fit if you:

• Have 3+ years of experience building and maintaining backend systems in a compiled language, ideally Java
• Understand core object‑oriented design principles and how to apply them to complex, evolving systems
• Have experience with distributed systems and services that need to be highly available, observable, and correct at scale
• Are comfortable working with databases (relational and/or non‑relational such as MongoDB) in production environments
• Communicate clearly and enjoy working with both technical and non‑technical stakeholders across multiple teams
• Are curious, collaborative, and motivated by solving real customer and business problems rather than just closing tickets

Nice to have (but not required):

• Experience with billing, payments, or other financial systems where correctness, auditability, and compliance really matter
• Experience with cloud platforms (AWS, GCP, Azure) and modern communication protocols like gRPC
• Familiarity with data-intensive applications, data pipelines, or data lakes
• Exposure to working with I/O frameworks like Reactor
• Experience with containerization and orchestration (e.g., Docker, Kubernetes)
• Prior exposure to MongoDB as a developer or operator

We don’t expect you to check every box. If you’re excited about the space and think you could do great work here, we’d love to hear from you.

Working model & location

• Location: Canada
• Working model: Fully remote, with colleagues primarily across North American time zones

How we’ll support you

MongoDB is committed to building a supportive, inclusive, and growth‑oriented environment for everyone on the team. Our approach to benefits and working models is designed to support your physical, emotional, financial, and family well‑being, and to give you flexibility in how you do your best work.

You’ll have opportunities to:

• Work on complex, meaningful projects that directly impact MongoDB’s Cloud business
• Learn from and collaborate with experienced engineers across Cloud Billing and other parts of MongoDB
• Grow your career through mentorship, feedback, and stretch projects aligned with your interests

About MongoDB

MongoDB is built for change, empowering our customers and our people to innovate at the speed of the market. We have redefined the database for the AI era, enabling innovators to create, transform, and disrupt industries with software. MongoDB’s unified database platform, the most widely available, globally distributed database on the market, helps organizations modernize legacy workloads, embrace innovation, and unleash AI. Our cloud-native platform, MongoDB Atlas, is the only globally distributed, multi-cloud database and is available across AWS, Google Cloud, and Microsoft Azure.

With offices worldwide and over 60,000 customers, including 75% of the Fortune 100 and AI-native startups, relying on MongoDB for their most important applications, we’re powering the next era of software.

Our compass at MongoDB is our Leadership Commitment, guiding how and why we make decisions, show up for each other, and win. It’s what makes us MongoDB. 

To drive the personal growth and business impact of our employees, we’re committed to developing a supportive and enriching culture for everyone. From employee affinity groups, to fertility assistance and a generous parental leave policy, we value our employees’ wellbeing and want to support them along every step of their professional and personal journeys. Learn more about what it’s like to work at MongoDB, and help us make an impact on the world!

MongoDB is committed to providing any necessary accommodations for individuals with disabilities within our application and interview process. To request an accommodation due to a disability, please inform your recruiter.

MongoDB is an equal opportunities employer.

REQ ID: 1273389937

About the Role

We are looking for a full-time Food Safety and Quality Assurance (FSQA) Manager at our Distribution Centres. Reporting to the Sr. Manager, FSQA, you will lead the practice of maintaining the highest level of food safety and quality of our products while working in close collaboration with the DC Operations team as well as cross functional stakeholders. This role will be based on-site.

What you will be doing:

• Manage & lead FSQA Team (2 Supervisors, 1 Compliance Coordinator, and group hourly FSQA Technicians and Quality Control Associates) including hiring and performance management.
• Provide FSQA team members site operation leads with necessary training, tools, and direction on food safety and quality issues.
• Work in close collaboration with colleagues in Procurement, Production and FSQA across the country to ensure smooth operation of weekly fulfillment and delivery.
• Be at the forefront of monitoring and tracking KPIs for trends, themes, and opportunities for improvement and implement pragmatic solutions.
• Perform root cause analyses surrounding non-compliances, process deviations and customer complaints to determine corrective actions and preventive measures to be taken.
• Prepare HelloFresh for third-party audits and regulatory inspections and act as point of contact for CFIA and local regulatory inspectors.
• Ensure compliance to all FSQA protocols, including internal, regulatory and 3rd party standards across distribution centers and suppliers.
• Lead and support local, national and global strategic FSQA initiatives, driving continuous improvement initiatives at all levels, including upstream with approved suppliers.

The above list of job duties is not exclusive or exhaustive and the candidate will be required to undertake such tasks as may reasonably be expected within the scope of the role.

At a minimum, you have: 

• Post-secondary education in Biological or Food Sciences, or equivalent work experience (at least 4 years) in a similar role within food manufacturing, assembly, or distribution.
• Strong knowledge of federal and local government regulations with strong familiarity of the SFCA/R highly regarded.
• In depth knowledge of food safety systems and HACCP principles and experience implementing and maintaining HACCP plans.
• Background in food microbiology is a major asset.
• Data driven approach towards problem solving.
• Internal and external audit experience (CFIA, BRC, SQF).
• Excellent organizational and time management skills.
• Strong leadership, interpersonal and communication skills
• Energetic, enthusiastic, committed with a can-do flexible attitude.
• Embrace change, challenge and work in an autonomous way.
• Strong passion for food is a must! 

What you’ll get in return:

• Competitive salary and health benefits
• 75% discount on HelloFresh or Chefs Plate weekly box subscription
• High impact work to help feed thousands of families in Canada
• Opportunity to learn and grow
• Work with a hard-working and supportive team

Working Conditions:

It’s no surprise that as a food company, we use many ingredients that may be considered common allergens (i.e. peanuts, tree nuts, milk, etc.). Whether this role is based out of our headquarters or one of our distribution centers, it is possible that you may be exposed to such allergens in this role. If you have any concerns with being exposed to any particular food ingredients, including meat, please disclose this during the hiring process.

If this sounds like you, please click the "Apply Now" button. If this role doesn't quite match what you're looking for, but you'd like to know more about joining the HelloFresh team, please visit our Jobs page to view our other vacancies. We'd love to hear from you!

HelloFresh Canada uses AI-integrated technology to help us process and evaluate applications more efficiently. This includes tools that screen and assess candidate qualifications based on the requirements for this role. While these tools assist our workflow, all final selection decisions are made by our hiring team.

This is a posting for an existing vacancy. We are actively seeking to fill this position.

#JD1003

We’re looking for a Lead, Software Development to help us build and lead a high-performance team that solves challenging engineering problems as we build the next generation of social products. You will support the Senior Manager, Development to hire, grow, coach, and lead a team of developers to build, scale, monitor, and optimize our billing infrastructure working on account management, pricing and packaging, subscription lifecycle, compliance, payment processing and more. While based in Canada (in locations where we can legally hire), you will report to the Senior Manager, Software Development. 

WHAT YOU’LL DO: 

• Build, support and lead a high performance, cohesive team of developers, in close partnership with the Senior Manager, Development
• Facilitate ongoing development conversations with your team to support their learning and career growth
• Proactively share information, actively solicit feedback, and facilitate communication, within teams and portfoliosParticipate in the hiring process, with an aim of attracting and hiring the best developers
• Assess and prioritize the team's work, appropriately delegating to others and encouraging team ownership.
• Maintain high standards of security, reliability, scalability, performance, and quality in all delivered projectsHelp shape our technical roadmap as we scale our services and build new products
• Design, write, test, and deploy high quality scalable code
• Work with the following technologies: Go, Scala, PHP, Docker, Jenkins, Kafka, Redis, Cassandra in an environment that’s using NoSQL databases, Domain Driven Design, Event Sourcing, Test Driven Design and Agile

WHAT YOU’LL NEED: 

• A degree in Computer Science or Engineering, and at least 5 years of experience in designing, developing and maintaining software or an equivalent level of work experience, and a track record of substantial contributions to software projects with high business impact
• You are proficient in Go, Scala or a similar language and have a desire to learn other languages
• Understanding of distributed systems and how to work in high availability environments
• Experience with mentoring, coaching, and pairing with coworkers
• An understanding of SaaS software development practice, previous experience working on a SaaS product will be viewed favorably
• Collaboration and Teamwork: works with others to deliver results, meaningfully contributing to the team and prioritizing group needs over individual needs
• Creativity and Innovation: seeks new and better ways of doing things, generating original and imaginative ideas, products, and/or solutions
• Problem Solving: uses an organized and logical approach to find solutions to complex problems and looks beyond the obvious to understand the root cause of problems and proposes several possible solutions
• Resilience, Tolerance for Change/Ambiguity: can effectively cope with change, finding ways to advance work and projects

WHO YOU ARE:

• Tenacious. You are determined to succeed, and you are motivated by the success of customers, colleagues and the community
• Curious. You are always learning and seeking ways to make things better
• Conscientious. You keep your promises, taking your commitments to others seriously, and you have strong integrity
• Humble. You lead with humility and empathy, respecting and learning from the perspectives of others

Share our values: We champion the power of human connection. We’re united globally by our shared values of innovation, grit, humility, and passion for customer success. 

Make an impact: Working at the speed of social, we create value for our customers by delivering solutions that power relationships at scale. Our pace of work enables fast learning and fosters an environment where you can stretch yourself and make an impact.

Learn and grow: We’re committed to growing the capabilities of our people. We are building a learning community where you can work with diverse individuals, explore new ways of thinking, and expand your capabilities. Our employees are teachers and learners who work out loud and share their knowledge to enhance each other’s growth.

We are dedicated to building a diverse community, one where employees feel a sense of belonging, and are valued for their contributions and the perspectives they bring. Our purpose is to champion the power of human connection and the heart of connection is inclusion. You belong here.

Accommodations will be provided as requested by candidates taking part in all aspects of the selection process.

#LI-NS1

THE POSITION
Our roster has an opening with your name on it

FanDuel is looking for a VIP Manager to work across to look after our most important clients as well as oversee a small team of VIP account managers.

As a VIP Team Manager, you will be directly managing a portfolio of loyal customers, looking to build strong relationships with our VIP customers, and provide an excellent all-round experience. In addition, you will have a small team of VIP Account Managers who you will be responsible for coaching to provide the same above experience to their own portfolios. This position will be in a customer facing environment that requires a good understanding of VIP service and a genuine passion for the online gaming industry.

In addition to the specific responsibilities outlined above, employees may be required to perform other such duties as assigned by the Company. This ensures operational flexibility and allows the Company to meet evolving business needs.

THE GAME PLAN
Everyone on our team has a part to play

• Manage and retain a portfolio of High Value Players
• Provide an enhanced proactive one stop service to encourage loyalty
• Keep responsible gaming and Compliance at the heart of all we do
• Develop relationships and offer tailored rewards through regular correspondence
• Work alongside other FanDuel departments to increase customer experience
• Meet pre-determined productivity, quality, and Service Level Agreement targets
• Ensure that bonuses, gifts, and hospitality invitations are offered in accordance with business requirements
• Meet and host VIPs at Hospitality events
• Deliver against company responsible gaming protocols
• Manage, mentor and develop a team of VIP Account Managers to provide the above

THE STATS
What we're looking for in our next teammate

• Minimum of 4 years of experience in high end customer service field preferred
• Experience managing a team preferred
• Excellent verbal and written communication skills
• High level hospitality experience preferred
• Knowledge of online gaming industry essential
• People management experience preferred
• Knowledge of sports and/or experience working within a heavily regulated industry is a plus
• Passionate about providing top level service
• Confident and people focused personality
• Excellent analytical skills and experience with Excel
• Strives to meet targets and deadlines
• Excellent organizational and planning skills
• Understanding of Marketing processes preferred
• Willing and able to work non-traditional business hours
• Knowledge of sports and/or experience working within a heavily regulated industry is a plus
• Don’t check all the boxes? That’s okay! We encourage you to still apply if you feel like you possess an adjacent skill set and are interested in learning more about this position. 
  
  

ABOUT FANDUEL

FanDuel Group is the premier mobile gaming company in the United States and Canada. FanDuel Group consists of a portfolio of leading brands across mobile wagering including: America’s #1 Sportsbook, FanDuel Sportsbook; its leading iGaming platform, FanDuel Casino; the industry’s unquestioned leader in horse racing and advance-deposit wagering, FanDuel Racing; and its daily fantasy sports product.  

In addition, FanDuel Group operates FanDuel TV, its broadly distributed linear cable television network and FanDuel TV+, its leading direct-to-consumer OTT platform. FanDuel Group has a presence across all 50 states, Canada, and Puerto Rico.

The company is based in New York with US offices in Los Angeles, Atlanta, and Jersey City, as well as global offices in Canada and Scotland. The company’s affiliates have offices worldwide, including in Ireland, Portugal, Romania, and Australia.

FanDuel Group is a subsidiary of Flutter Entertainment, the world's largest sports betting and gaming operator with a portfolio of globally recognized brands and traded on the New York Stock Exchange (NYSE: FLUT).

This role can be based in Edmonton, Calgary, or Greater Alberta.

PLAYER BENEFITS
We treat our team right

This role may offer the following benefits: extended medical, vision, and dental coverage; life insurance; disability insurance; a retirement program with employer contributions; among other employee benefits. This role may also be eligible for short-term or long-term incentive compensation, including, but not limited to, cash bonuses and stock program participation. This role includes 12 holidays and two (2) floating holidays.  FanDuel offers paid sick time in accordance with applicable Canadian law. Check out all our benefits here: FanDuel Total Rewards. *Benefits differ across country and job type.

FanDuel is an equal opportunities employer and we believe, as one of our principles states, “We are One Team!”. As such, we are committed to equal employment opportunity regardless of race, color, ethnicity, ancestry, religion, creed, sex, national origin, sexual orientation, age, citizenship status, marital status, disability, gender identity, gender expression, or any other characteristic protected by provincial, local or federal law. We believe FanDuel is strongest and best able to compete if all employees feel valued, respected, and included.

FanDuel is committed to providing reasonable accommodations for qualified individuals with disabilities. If you have a disability and need a workplace accommodation or adjustment during the application and hiring process, including support for the interview or onboarding process, please email Benefits@fanduel.com.

The Company intends to use artificial intelligence in the process of screening, assessing, and/or selecting applicants for this role.

The applicable salary range for this position is $97,000 - $121,000 CAD, which is dependent on a variety of factors including relevant experience, location, business needs and market demand. This role may offer the following benefits: extended medical, vision, and dental coverage; life insurance; disability insurance; a retirement program with employer contributions; among other employee benefits. This role may also be eligible for short-term or long-term incentive compensation, including, but not limited to, cash bonuses and stock program participation. This role includes 12 holidays and two (2) floating holidays.  FanDuel offers paid sick time in accordance with applicable Canadian law.

#LI-Hybrid

THE POSITION
Our roster has an opening with your name on it

FanDuel is looking for a VIP Manager to work across to look after our most important clients as well as oversee a small team of VIP account managers.

As a VIP Team Manager, you will be directly managing a portfolio of loyal customers, looking to build strong relationships with our VIP customers, and provide an excellent all-round experience. In addition, you will have a small team of VIP Account Managers who you will be responsible for coaching to provide the same above experience to their own portfolios. This position will be in a customer facing environment that requires a good understanding of VIP service and a genuine passion for the online gaming industry.

In addition to the specific responsibilities outlined above, employees may be required to perform other such duties as assigned by the Company. This ensures operational flexibility and allows the Company to meet evolving business needs.

THE GAME PLAN
Everyone on our team has a part to play

• Manage and retain a portfolio of High Value Players
• Provide an enhanced proactive one stop service to encourage loyalty
• Keep responsible gaming and Compliance at the heart of all we do
• Develop relationships and offer tailored rewards through regular correspondence
• Work alongside other FanDuel departments to increase customer experience
• Meet pre-determined productivity, quality, and Service Level Agreement targets
• Ensure that bonuses, gifts, and hospitality invitations are offered in accordance with business requirements
• Meet and host VIPs at Hospitality events
• Deliver against company responsible gaming protocols
• Manage, mentor and develop a team of VIP Account Managers to provide the above

THE STATS
What we're looking for in our next teammate

• Minimum of 4 years of experience in high end customer service field preferred
• Experience managing a team preferred
• Excellent verbal and written communication skills
• High level hospitality experience preferred
• Knowledge of online gaming industry essential
• People management experience preferred
• Knowledge of sports and/or experience working within a heavily regulated industry is a plus
• Passionate about providing top level service
• Confident and people focused personality
• Excellent analytical skills and experience with Excel
• Strives to meet targets and deadlines
• Excellent organizational and planning skills
• Understanding of Marketing processes preferred
• Willing and able to work non-traditional business hours
• Knowledge of sports and/or experience working within a heavily regulated industry is a plus
• Don’t check all the boxes? That’s okay! We encourage you to still apply if you feel like you possess an adjacent skill set and are interested in learning more about this position. 
  
  

ABOUT FANDUEL

FanDuel Group is the premier mobile gaming company in the United States and Canada. FanDuel Group consists of a portfolio of leading brands across mobile wagering including: America’s #1 Sportsbook, FanDuel Sportsbook; its leading iGaming platform, FanDuel Casino; the industry’s unquestioned leader in horse racing and advance-deposit wagering, FanDuel Racing; and its daily fantasy sports product.  

In addition, FanDuel Group operates FanDuel TV, its broadly distributed linear cable television network and FanDuel TV+, its leading direct-to-consumer OTT platform. FanDuel Group has a presence across all 50 states, Canada, and Puerto Rico.

The company is based in New York with US offices in Los Angeles, Atlanta, and Jersey City, as well as global offices in Canada and Scotland. The company’s affiliates have offices worldwide, including in Ireland, Portugal, Romania, and Australia.

FanDuel Group is a subsidiary of Flutter Entertainment, the world's largest sports betting and gaming operator with a portfolio of globally recognized brands and traded on the New York Stock Exchange (NYSE: FLUT).

This role can be based in Edmonton, Calgary, or Greater Alberta.

PLAYER BENEFITS
We treat our team right

This role may offer the following benefits: extended medical, vision, and dental coverage; life insurance; disability insurance; a retirement program with employer contributions; among other employee benefits. This role may also be eligible for short-term or long-term incentive compensation, including, but not limited to, cash bonuses and stock program participation. This role includes 12 holidays and two (2) floating holidays.  FanDuel offers paid sick time in accordance with applicable Canadian law. Check out all our benefits here: FanDuel Total Rewards. *Benefits differ across country and job type.

FanDuel is an equal opportunities employer and we believe, as one of our principles states, “We are One Team!”. As such, we are committed to equal employment opportunity regardless of race, color, ethnicity, ancestry, religion, creed, sex, national origin, sexual orientation, age, citizenship status, marital status, disability, gender identity, gender expression, or any other characteristic protected by provincial, local or federal law. We believe FanDuel is strongest and best able to compete if all employees feel valued, respected, and included.

FanDuel is committed to providing reasonable accommodations for qualified individuals with disabilities. If you have a disability and need a workplace accommodation or adjustment during the application and hiring process, including support for the interview or onboarding process, please email Benefits@fanduel.com.

The Company intends to use artificial intelligence in the process of screening, assessing, and/or selecting applicants for this role.

The applicable salary range for this position is $97,000 - $121,000 CAD, which is dependent on a variety of factors including relevant experience, location, business needs and market demand. This role may offer the following benefits: extended medical, vision, and dental coverage; life insurance; disability insurance; a retirement program with employer contributions; among other employee benefits. This role may also be eligible for short-term or long-term incentive compensation, including, but not limited to, cash bonuses and stock program participation. This role includes 12 holidays and two (2) floating holidays.  FanDuel offers paid sick time in accordance with applicable Canadian law.

#LI-Hybrid

Why Homes Alive Pets?

This isn’t your average pet store. Our stores are community hubs built on a belief in a higher standard for pet care – and our team is the reason why. We take a brand-agnostic, knowledge-over-upselling approach, focusing entirely on getting to know each guest and their pet, and empowering confident decisions.

Our mission is to add value to every life. That means our guests and their pets, our employees, our communities – and the people who keep everything running behind the scenes.

Job Title

IT Support Specialist

Direct Report

IT Manager

Location

5625 104 St NW Edmonton, AB T6H 2K1

Summary

We’re building out our internal IT support desk and looking for a driven IT Support Specialist to be the first point of contact for our stores and head office. You’ll keep our people and systems running smoothly – resolving day-to-day issues, managing devices and accounts, and delivering support that our team can count on.

This role is a strong fit for someone with 1–3 years of IT experience who is hungry to grow. You’ll work closely with the IT Manager, build broad exposure across retail IT, and have a clear path forward as our team expands.

Note that this role includes on-call coverage (6 AM–11 PM MST), with occasional evenings and weekends required.

Qualifications

• 1–3 years of experience using or supporting IT applications or services at the business level.
• Valid driver’s license and access to a vehicle – travel to store locations is required.
• Availability for on-call coverage (6 AM–11 PM MST) including occasional evenings and weekends.
• Post-secondary diploma or degree in a technology field is an asset; relevant work experience is an equally strong substitute.

Skills & Attributes

• Customer-first mindset. Responsive, professional, and solutions-oriented – you earn trust by following through.
• Technical curiosity. Comfortable across hardware, software, and cloud platforms; you keep up with the landscape because you want to, not because you have to.
• Clear communicator. You translate technical issues into plain language, and you know when to escalate vs. solve.
• Calm under pressure. Strong time management and the ability to juggle competing priorities without losing your composure.
• Detail-oriented with thorough, accurate documentation habits.
• Self-managing. You can balance multiple priorities and deadlines with minimal supervision.
• Familiarity with Windows OS, Office 365, Microsoft Azure, and mobile devices is an asset.

Job Responsibilities

Front-Line Support

• Provide exceptional front-line IT support to all HAP team members and third-party vendors, both remotely and on-site.
• Triage helpdesk emails and Asana tasks, resolving issues or escalating to the IT Manager as appropriate.
• Carry the IT help phone for notices and alerts during business hours (6 AM–11 PM MST).
• Complete and close all ITSM tickets and project tasks assigned within agreed timelines.
• Contribute content to the internal knowledge base to support team self-service.
• Collaborate with vendor support to reach resolution on behalf of the team.
• Attend and contribute to team meetings as needed.

Device Management & Maintenance

• IT equipment cleaning, recycling/disposal, and physical relocation.
• Enrollment of new devices in Microsoft Azure; monitoring active and inactive device status.
• Ensure Windows patching is occurring across all managed devices.
• Support IT, RMS, and till-related printer issues.
• Enroll tablets for web user and Captana camera use.
• Maintain employee badge label printers.
• Copier configuration, supplies management, and troubleshooting across all locations.

End User Support

• Resolve Azure device compliance issues, password resets, and email changes.
• Support end users with monitor add/replace/remove and equipment movement.
• Assist with company and personal cell phone issues.
• Provide on-site support for virus and malware incidents.
• Manage TeamViewer requests and resolve connection issues.
• Answer general IT questions across the Microsoft 365 suite.

IT Operations

• Troubleshoot internet connection issues at all store locations during business hours.
• Support RMS/RMH systems and assist with POS and till-related issues.
• Process RingCentral VOIP updates, additions, and changes.
• Complete annual store IT inventories (RMS/RMH).
• Handle video surveillance requests, including theft reviews and footage downloads for police.
• Monitor Datto backup appliance and generate HQ backup reports.

Schedule

• Full-time (40 hrs/week); Monday to Friday
• In-office and on-site role
• Travel required to store locations as needed
• Note that this role includes on-call coverage (6 AM–11 PM MST), with occasional evenings and weekends required.

Compensation

• $52,000 – $58,000 annually, based on experience

Benefits

• Dental care
• Disability insurance
• Extended health care
• Life insurance
• Paid time off
• Vision care
• Staff discounts

About the Work

• Establish and maintain a portfolio of top tier VIP accounts
• Generate incremental gaming revenue by anticipating, responding to and consistently meeting or exceeding player needs
• Contribute to process and compliance initiatives that improve operations, efficiency, and service and provide coaching to improve team performance
• Lead Host and Associate team reporting to the Regional Manager of Player Development with weekly updates and reviews of individual host and associate performance 
• Manage all aspects of the relationship with the player, including but not limited to hospitality events, daily/weekly/monthly communications, queries, contacts, and escalations including out of office hours when necessary.
• Maintain a personalized relationship with players, in order to have one to one knowledge of customer profiles including playing behaviors, interests, likes and dislikes, in order to offer an industry leading customer service experience tailored to the needs of the individual
• Assist host and associate level employees with developing their relationships
• Thorough understanding of existing products, services and initiatives while proactively pushing new game offerings, channels and platforms
• Will communicate through established business channels new member welcomes, investigation, loyalty, sales, surveys, and the reactivation of lapsed members
• Maintain a personalized relationship with players, in order to have one to one knowledge of customer profiles including playing behaviors, interests, likes and dislikes, in order to offer an industry leading customer service experience tailored to the needs of the individual
• Utilize daily reporting and analysis to assist with making sound business decisions
• Assist the Regional Director of Player Development with the implementation and adoption of all new initiatives and policies, including sales performance programs
• Monitor individual customer betting behavior and ensure that bonuses, gifts and hospitality invitations are offered in agreed timescales.
• Ensure compliance with all applicable regulations and legislation, ensuring that all risks within areas of responsibility are identified and managed effectively
• Fully complies with and upholds company expectations including policies, procedures, department goals and business strategy
• Conducts themselves with the highest level of integrity and honesty
• Handles difficult customer interactions and situations in a calm, professional and reasonable manner
• Tasked with managing outbound initiatives to fill special events, while also participating in offsite marketing events
• Other duties as required.

About You

• At least 3 years of gaming experience either online or with a brick and mortar casino
• At least 1 year of experience with an online gaming operation
• At least 2 years of experience in a sales related role
• Proven experience in online gaming, customer service, concierge, luxury telemarketing or other account management
• Excellent computer skills with an emphasis on Excel, excellent communication skills and telephone etiquette
• Proficient in data management tools
• Positively affects interactions with customers and employees, and has the resiliency to deal with difficult customers in all business conditions
• Ability to review and comprehend player tracking screens, reports, and all other necessary information and documentation
• Ability to communicate effectively with external contacts and all levels of employees.
• The ability to travel and attend both on and off property events throughout the United States and Canada
• Will attend high level events designed for our top customers with minimum supervision and oversee team members at said events
• MUST HAVE: Passion for sports, casino and/or sports & casino betting  

What We Offer

• Competitive compensation package
• Fun, relaxed work environment
• Education and conference reimbursements.
• Parental leave top up
• Opportunities for career progression and mentoring others

#LI-REMOTE

LAPORTE is seeking a Building Mechanical Engineer with at least 5 years of relevant experience to join its team in either of these locations : Calgary AB or Edmonton, AB. Our engineer will contribute to design activities and provide guidance to junior engineers and designers in building mechanics, while collaborating on the execution of complex projects in the pharmaceutical, biotechnology, and food sectors.

The Mechanical Engineer and have experience in developing conceptual, preliminary and detailed designs, drawings, and specifications for the following disciplines:

• HVAC systems
• Dust collection
• Chilled water systems
• Heating water systems
• Steam sytems
• Compressed air systems
• Controls
• Plumbing

Responsibilities:

• Design and prepare detailed plans and specifications for building mechanical systems in compliance with energy efficiency principles and standards including; HVAC, hydronic and steam systems design
• Prepare engineering studies and schematic designs for new systems and analyze the operation of existing systems.
• Conduct surveys of existing installations, improve current systems, and develop new solutions while considering existing infrastructure.
• Estimate construction budgets for building mechanical systems.
• Participate in site supervision and provide services during construction.
• Manage projects and ensure successful delivery for MEP projects. Assess the requirements of projects, break them into tasks, and work with the Project Managers to determine the scope of work, budget, and staffing.
• Develop client relationships to fully understand their needs.
• Contribute to the technical quality of deliverables and interdisciplinary coordination.
• Contribute to the training and growth of the Mechanical team
• Manage and quality review of deliverables and project execution
• Write the scope of work for mechanical or utility design based on preliminary review and meetings with the clients.

Key Requirements:

• Bachelor’s degree in mechanical engineering
• Current P.Eng registration with EGBC, APEGA or APEGS
• Experience in engineering consulting in the food and beverage manufacturing or pharmaceutical manufacturing industries, (an asset)
• 5+ years of design engineering experience.
• Knowledge of HVAC system design and experience with central utilities including steam, chilled water and compressed air systems.
• Design of material handling and dust collection systems(an asset)
• Proficiency in using the Microsoft Office Suite, AutoCAD, Revit.

Benefits – What We Have to Offer:

• Competitive Salary: Competitive salary commensurate with experience and industry standards;
• Health and Wellness Programs: Comprehensive group health insurance coverage from day one (medical, dental, vision, childcare);
• Retirement Plans: Employer-contributed RRSP plan at 4%;
• Flexible Work Arrangements: Hybrid work mode, with a minimum of 2 days per week in the office;
• Professional Development: A work environment that encourages empowerment and professional growth. Professional reimbursement fees (e.g., APEGA, APEGS, EGBC, etc…) covered by the company;
• Career Advancement Opportunities: Mentorship programs, training, cross-department opportunities, etc.;
• Work-Life Balance: 3 weeks of regular vacation with 1 week of paid vacation during the Christmas holidays. 1 week of Personal/Sick leave ;
• Inclusive Culture: A diverse, flexible, and non-conformist work environment that values equity, work-life balance, and promotes efficiency in daily tasks with enormous growth opportunities;
• Team-Building Activities: Lunch & Learn sessions, team retreats, outdoor activities, family get-togethers, and workshops;
• Other Benefits: Public transport and telephone reimbursement

#LI-Hybrid

LAPORTE is seeking a Building Mechanical Engineer with at least 5 years of relevant experience to join its team in Edmonton, AB. Our engineer will contribute to design activities and provide guidance to junior engineers and designers in building mechanics, while collaborating on the execution of complex projects in the pharmaceutical, biotechnology, and food sectors.

The Mechanical Engineer and have experience in developing conceptual, preliminary and detailed designs, drawings, and specifications for the following disciplines:

• HVAC systems
• Dust collection
• Chilled water systems
• Heating water systems
• Steam sytems
• Compressed air systems
• Controls
• Plumbing

Responsibilities:

• Design and prepare detailed plans and specifications for building mechanical systems in compliance with energy efficiency principles and standards including; HVAC, hydronic and steam systems design
• Prepare engineering studies and schematic designs for new systems and analyze the operation of existing systems.
• Conduct surveys of existing installations, improve current systems, and develop new solutions while considering existing infrastructure.
• Estimate construction budgets for building mechanical systems.
• Participate in site supervision and provide services during construction.
• Manage projects and ensure successful delivery for MEP projects. Assess the requirements of projects, break them into tasks, and work with the Project Managers to determine the scope of work, budget, and staffing.
• Develop client relationships to fully understand their needs.
• Contribute to the technical quality of deliverables and interdisciplinary coordination.
• Contribute to the training and growth of the Mechanical team
• Manage and quality review of deliverables and project execution
• Write the scope of work for mechanical or utility design based on preliminary review and meetings with the clients.

Key Requirements:

• Bachelor’s degree in mechanical engineering
• Current P.Eng registration with EGBC, APEGA or APEGS
• Experience in engineering consulting in the food and beverage manufacturing or pharmaceutical manufacturing industries, (an asset)
• 5+ years of design engineering experience
• Knowledge of HVAC system design and experience with central utilities including steam, chilled water and compressed air systems.
• Design of material handling and dust collection systems(an asset)
• Proficiency in using the Microsoft Office Suite, AutoCAD, Revit.

Benefits – What We Have to Offer:

• Competitive Salary: Competitive salary commensurate with experience and industry standards;
• Health and Wellness Programs: Comprehensive group health insurance coverage from day one (medical, dental, vision, childcare);
• Retirement Plans: Employer-contributed RRSP plan at 4%;
• Flexible Work Arrangements: Hybrid work mode, with a minimum of 2 days per week in the office;
• Professional Development: A work environment that encourages empowerment and professional growth. Professional reimbursement fees (e.g., APEGA, APEGS, EGBC, etc…) covered by the company;
• Career Advancement Opportunities: Mentorship programs, training, cross-department opportunities, etc.;
• Work-Life Balance: 3 weeks of regular vacation with 1 week of paid vacation during the Christmas holidays. 1 week of Personal/Sick leave ;
• Inclusive Culture: A diverse, flexible, and non-conformist work environment that values equity, work-life balance, and promotes efficiency in daily tasks with enormous growth opportunities;
• Team-Building Activities: Lunch & Learn sessions, team retreats, outdoor activities, family get-togethers, and workshops;
• Other Benefits: Public transport and telephone reimbursement

#LI-Hybrid

LAPORTE is seeking a Building Mechanical Engineer with at least 5 years of relevant experience to join its team in Calgary, AB. Our engineer will contribute to design activities and provide guidance to junior engineers and designers in building mechanics, while collaborating on the execution of complex projects in the pharmaceutical, biotechnology, and food sectors.

The Mechanical Engineer and have experience in developing conceptual, preliminary and detailed designs, drawings, and specifications for the following disciplines:

• HVAC systems
• Dust collection
• Chilled water systems
• Heating water systems
• Steam sytems
• Compressed air systems
• Controls
• Plumbing

Responsibilities:

• Design and prepare detailed plans and specifications for building mechanical systems in compliance with energy efficiency principles and standards including; HVAC, hydronic and steam systems design
• Prepare engineering studies and schematic designs for new systems and analyze the operation of existing systems.
• Conduct surveys of existing installations, improve current systems, and develop new solutions while considering existing infrastructure.
• Estimate construction budgets for building mechanical systems.
• Participate in site supervision and provide services during construction.
• Manage projects and ensure successful delivery for MEP projects. Assess the requirements of projects, break them into tasks, and work with the Project Managers to determine the scope of work, budget, and staffing.
• Develop client relationships to fully understand their needs.
• Contribute to the technical quality of deliverables and interdisciplinary coordination.
• Contribute to the training and growth of the Mechanical team
• Manage and quality review of deliverables and project execution
• Write the scope of work for mechanical or utility design based on preliminary review and meetings with the clients.

Key Requirements:

• Bachelor’s degree in mechanical engineering
• Current P.Eng registration with EGBC, APEGA or APEGS
• Experience in engineering consulting in the food and beverage manufacturing or pharmaceutical manufacturing industries, (an asset)
• 5+ years of design engineering experience
• Knowledge of HVAC system design and experience with central utilities including steam, chilled water and compressed air systems.
• Design of material handling and dust collection systems(an asset)
• Proficiency in using the Microsoft Office Suite, AutoCAD, Revit.

Benefits – What We Have to Offer:

• Competitive Salary: Competitive salary commensurate with experience and industry standards;
• Health and Wellness Programs: Comprehensive group health insurance coverage from day one (medical, dental, vision, childcare);
• Retirement Plans: Employer-contributed RRSP plan at 4%;
• Flexible Work Arrangements: Hybrid work mode, with a minimum of 2 days per week in the office;
• Professional Development: A work environment that encourages empowerment and professional growth. Professional reimbursement fees (e.g., APEGA, APEGS, EGBC, etc…) covered by the company;
• Career Advancement Opportunities: Mentorship programs, training, cross-department opportunities, etc.;
• Work-Life Balance: 3 weeks of regular vacation with 1 week of paid vacation during the Christmas holidays. 1 week of Personal/Sick leave ;
• Inclusive Culture: A diverse, flexible, and non-conformist work environment that values equity, work-life balance, and promotes efficiency in daily tasks with enormous growth opportunities;
• Team-Building Activities: Lunch & Learn sessions, team retreats, outdoor activities, family get-togethers, and workshops;
• Other Benefits: Public transport and telephone reimbursement

#LI-Hybrid

About the Role

• Create new business revenue by understanding, targeting and developing relationships with potential high value players.
• Successfully execute assigned key VIP sales KPIs.
• Manage all aspects of the relationship with players, including but not limited to hospitality events, daily/weekly/monthly communications, queries, contacts, and escalations including out of office hours when necessary.
• Generate incremental gaming revenue by anticipating, responding to and consistently meeting or exceeding player needs.
• Maintain a personalized relationship with players, including having one to one knowledge of customer profiles such as playing behaviors, interests, likes and dislikes, in order to offer an industry leading customer service experience tailored to the needs of the individual.
• Thorough understanding of existing products, services and initiatives while proactively pushing new game offerings, channels and platforms.
• Communicate through established business channels new member welcomes, investigation, loyalty, sales, surveys, and the reactivation of lapsed members.
• Utilize daily reporting and analysis to assist with making sound business decisions.
• Monitor individual customer betting behavior and ensure that bonuses, gifts and hospitality invitations are offered in agreed timescales.
• Ensure compliance with all applicable regulations and legislation, ensuring that all risks within areas of responsibility are identified and managed effectively
• Fully comply with and uphold company expectations including policies, procedures, department goals and business strategy.
• Handle difficult customer interactions and situations in a calm, professional and reasonable manner.
• Work closely with VIP associates on upgrading potential VIP accounts to full VIP status.
• Work closely with VIP Executive Hosts on upgrading accounts to higher tiers.
• Conduct business with the highest level of integrity and honesty.

About You

• 1 - 2 years of gaming experience either online or with a brick and mortar casino.
• At least 1 year of experience in a sales related role.
• Proven experience in online gaming, customer service, concierge, luxury telemarketing or other account management.
• Excellent computer skills with an emphasis on Excel, excellent communication skills and telephone etiquette.
• Positively affects interactions with customers and employees, and has the resiliency to deal with difficult customers in all business conditions.
• Ability to review and comprehend player tracking screens, reports, and all other necessary information and documentation.
• Ability to communicate effectively with external contacts and all levels of employees.
• The ability to travel and attend on and off property events throughout the United States and Canada.
• Will attend high level events designed for our top customers.
• Must be able to qualify for licenses and permits required by federal, state and local regulations.
• MUST HAVE: Passion for sports, casino and/or sports & casino betting.

#LI-REMOTE

LAPORTE is seeking a senior pharmaceutical validation engineer or specialist with ideally at least 5 years of experience in the validation and qualification of pharmaceutical equipment to join its Greater Edmonton team. Our validation engineer will play a key role in managing validation activities, including drafting master documents, executing protocols, and ensuring compliance with Good Manufacturing Practices (GMP).

Responsibilities:

• Drafting master validation documents (e.g., Validation Master Plan (VMP), risk analysis, cleaning matrix, User Requirements Specification (URS));
• Draft and execute equipment/system (IQ/OQ/PQ), process, and cleaning qualification protocols;
• Coordinate and ensure compliance with GMP during validation activities and general operations;
• Support our clients’ QA/Compliance teams in initiating change notices or reporting deviations to trigger CAPA, Change Control, deviations, or other relevant actions within the scope of validation activities;
• Manage client accounts.

Requirements:

• Bachelor’s or master’s degree in science, engineering, or other relevant disciplines;
• Minimum of 5 years of experience in the pharmaceutical industry, in a manufacturing setting, or in consulting;
• Strong knowledge of Good Manufacturing Practices (GMP);
• Knowledge of pharmaceutical manufacturing processes;
• Willingness to travel (to client sites).

Benefits
What we offer:

• Competitive Salary: Competitive salary commensurate with experience and industry standards;
• Health and Wellness Programs: Comprehensive group health insurance coverage from day one (medical, dental, vision, childcare);
• Retirement Plans: Employer-contributed RRSP plan at 4%;
• Flexible Work Arrangements: Hybrid work mode, with a minimum of 2 days per week in the office;
• Professional Development: A work environment that encourages empowerment and professional growth. Professional reimbursement fees (e.g., APEGA, APEGS, EGBC, etc…) covered by the company;
• Career Advancement Opportunities: Mentorship programs, training, cross-department opportunities, etc.;
• Work-Life Balance: 3 weeks of regular vacation with 1 week of paid vacation during the Christmas holidays. 1 week of Personal/Sick leave ;
• Inclusive Culture: A diverse, flexible, and non-conformist work environment that values equity, work-life balance, and promotes efficiency in daily tasks with enormous growth opportunities;
• Team-Building Activities: Lunch & Learn sessions, team retreats, outdoor activities, family get-togethers, and workshops;
• Other Benefits: Public transport and telephone reimbursement

#LI-Hybrid
#LI-AD1
#mid-senior-level
#engineering-services 

Title: Production Supervisor

Schedule:  Any 5 days, either from 3 PM to 11 PM or from 7 AM to 3 PM.

Location: 36 Ave & 8th St, Nisku, AB 

About the Role

We are looking for a full-time Production Supervisor at our Nisku, AB Distribution Center. You will report to the Production Manager and will be responsible for managing production flow and scheduling as well as ensuring product is shipped out on time, including adhering and ensuring to quality standards. The ideal candidate is a curious, analytical, and process driven problem-solver.

What you will be doing:

• Create weekly production documents for receiving, staging, production, and shipping
• Ensure plans for production are executed and that all issues are communicated and tracked.
• Drive customer experience through low error rates on ingredient quality, pick accuracy and ship out time.
• Along with the rest of the Operations team, build and implement production cost techniques that can be applied in production tasks and assembly.
• Monitor production plan, start-times, dismissal times and additional daily activities.
• Maintain high standards of Good Manufacturing Procedures and housekeeping in the production facility to ensure a safe work environment.
• Establish and work within budget as permitted by Production Manager.
• Use designated technology to assure quality/accuracy of shipped product as well as efficient customer service.
• Review customer error calls relevant to production to measure & track quality, accuracy, and pick metrics along with identifying error trends to improve defined metrics
• Conduct daily 5S, process, and facility readiness checks
• Coordinate with ops team, suppliers and contractors to implement corrective & preventive action plan
• Work in compliance with OH&S acts and regulations. 
• Use personal protective and safety equipment and clothing as directed by the employer and report workplace hazards and dangers to the supervisor or employer. 
• Other duties as assigned

At a minimum, you have: 

• Bachelor’s degree or related management work experience.
• 2-3 years of experience managing production in a fulfillment/distribution center; preferably within the Food & Beverage industry.
• Quantitative and analytical experience – must have proficiency using MS Excel and G-Suite Apps.
• Leadership: Provide guidance and direction to the production lines.
• Innovative: Think of creative and efficient solutions to problems others may take for granted.
• Ownership: Take pride in what you do. Treat the process as if it is your own.
• Time Management: Understand process flow and prioritize accordingly.
• Proactive, ambitious, and assertive: you think beyond the scope of a given assignment.
• Self-Motivated: Desire to learn responsibility through hard work and integrity.
• Entrepreneurial with a strong attitude towards getting things done.

What you’ll get in return:

• Competitive salary and health benefits
• 75% discount on HelloFresh or Chefs Plate weekly box subscription
• High impact work to help feed thousands of families in Canada
• Opportunity to learn and grow
• Work with a hard-working and supportive team

Working Conditions:

It’s no surprise that as a food company, we use many ingredients that may be considered common allergens (i.e. peanuts, tree nuts, milk, etc.). Whether this role is based out of our headquarters or one of our distribution centers, it is possible that you may be exposed to such allergens in this role. If you have any concerns with being exposed to any particular food ingredients, including meat, please disclose this during the hiring process.

If this sounds like you, please click the "Apply Now" button. If this role doesn't quite match what you're looking for, but you'd like to know more about joining the HelloFresh team, please visit our Jobs page to view our other vacancies. We'd love to hear from you!

HelloFresh Canada uses AI-integrated technology to help us process and evaluate applications more efficiently. This includes tools that screen and assess candidate qualifications based on the requirements for this role. While these tools assist our workflow, all final selection decisions are made by our hiring team.

This is a posting for an existing vacancy. We are actively seeking to fill this position.

Edmonton, AL Pay Range
$57,000- $63,000 CAD

#JD1003

About the Role

As the Production Team Lead, you will report to the Production Manager and support the vision for the plant on a high level - building the team and crafting its culture. You’ll be accountable for executing the processes and directives set by the production, manufacturing and sanitation teams. Additionally, you will ensure the team follows all procedures consistently, while driving measurable, quantitative improvements in performance and ensure operations are running safely and efficiently in accordance with all Safety and GMP guidelines.

What you will be doing:

• Work with stakeholders to ensure that raw materials, packaging, and consumables are in place to deliver the production plan on time and in full.
• Monitor delivery of the production plan, resolve work problems by recommending measures to improve productivity on the lines and communicate changes required to the plan with all stakeholders.
• Supervise, coordinate and schedule the activities of production associates  who are responsible for kitting, processing, packaging, testing, and grading of food products.
• Communicate goals, targets, and information to all associates and coordinate and monitor shifts and assess employee performance to daily production targets. 
• Ensure all production areas and equipment are cleaned and sanitized throughout the day and at the end of each shift.
• Train new associates in job duties for various packaging machinery and informing them about safety procedures and company policies
• Work and communicate with the receiving team and provide plenty of notice for portioning, kitting and boxing needs.
• Maintain proper function of sanitation equipment and personal protective equipment (PPE), as well as, assuring the adequate inventories of PPE are kept available at all times.
• Maintain constant communication with the Production and Facilities and Maintenance Manager and other supervisors on progress and current or potential issues regarding production or employees.
• Ensure that our waste streams are disposed of as per instruction and training.
• Follow all company safety guidelines and SOPs.
• Work safely with chemicals being used.
• Support the implementation and management of HACCP, GMP and ensure that company procedures and standards related to Food Safety and Quality are followed and maintained.
• Ensure that production and all equipment  meets health, sanitation, and quality standards set by the company and food industry
• Work in compliance with OH&S acts and regulations.
• Use personal protective and safety equipment and clothing as directed by the employer and report workplace hazards and dangers to the supervisor or employer.
• Other duties as assigned.

At a minimum, you have: 

• High School Diploma or equivalent, or relevant experience.
• Minimum 1-3  years of experience in a food processing, manufacturing or service industry
• Ability to push, pull, and lift up to 50lbs
• Has experience with standing for prolonged periods of time including regular bending, twisting and walking
• Basic knowledge of Microsoft Office Suite (Word, Excel, PowerPoint), Google Suite (Calendar,Gmail,Docs,Sheets) and video conferencing (Hangouts, Google Meet)
• Strong and effective leadership skills. Ability to successfully manage 30+ hourly employees.
• Experience with Inventory management and control
• Ability to communicate in English, both verbal and written.
• Strong organizational, analytical, communication and leadership skills.
• Ability to work calmly and effectively under pressure
• Ability to work in fast-paced, deadline-oriented environment
• Willing and able to work in a refrigerated environment (0°C to 4°C)
• Flexible to work overtime, on weekends, evenings and holidays, as required
• Maintain a high level of attention to detail and accuracy looking consistently for potential food safety or quality deviations.

What you’ll get in return:

• Competitive salary and health benefits
• Shift premiums are available for afternoon and overnight shifts 
• 75% discount on HelloFresh or Chefs Plate weekly box subscription
• High impact work to help feed thousands of families in Canada
• Opportunity to learn and grow
• Work with a hard-working and supportive team

Working Conditions:

It’s no surprise that as a food company, we use many ingredients that may be considered common allergens (i.e. peanuts, tree nuts, milk, etc.). Whether this role is based out of our headquarters or one of our distribution centers, it is possible that you may be exposed to such allergens in this role. If you have any concerns with being exposed to any particular food ingredients, including meat, please disclose this during the hiring process.

If this sounds like you, please click the "Apply Now" button. If this role doesn't quite match what you're looking for, but you'd like to know more about joining the HelloFresh team, please visit our Jobs page to view our other vacancies. We'd love to hear from you!

HelloFresh Canada uses AI-integrated technology to help us process and evaluate applications more efficiently. This includes tools that screen and assess candidate qualifications based on the requirements for this role. While these tools assist our workflow, all final selection decisions are made by our hiring team.

This is a posting for an existing vacancy. We are actively seeking to fill this position.

#JD1003

About the Role

Are you ready to join an exciting and dynamic team? We are looking for a highly motivated individual to join us as a Warehouse Associate. Reporting to a Warehouse Supervisor you will play a crucial role in our warehouse process. 

As a  Warehouse Associate I, you will establish and follow best practices and procedures for product receiving, picking, sorting, counting, and shipping in accordance with weekly sales orders, ensuring that all products are handled with care and attention to detail. Reporting to the Warehouse Team Lead and/or Supervisor,  you will be expected to maintain a high level of accuracy and efficiency in your work, while also adhering to HelloFresh’s safety and quality standards.

What you will be doing:

• Maintain a safe and healthy work environment by adhering  to HelloFresh’s safety policies, wearing personal protective equipment (ppe) and clothing as required, and promptly reporting any workplace hazards to First Aid and Supervisors
• Adhere to all food safety standards in the handling and storage of food products
• Receive and unload incoming shipments of food products, packaging, and supplies, verifying the accuracy and quality of the shipment against the packing slip and invoice or purchase order
• Count and weigh items as per standard operating procedures  to verify the information on the shipment documents
• Label, tag, and store items in their designated location(s) in the warehouse according to food safety and inventory procedures
• Conduct inventory movements both physically and digitally as required.
• Conduct regular inventory checks and cycle counts and updated inventory records in the warehouse management system to ensure inventory accuracy and reduce inventory buildup
• Ensure that the First In, First Out (FIFO) and First Expired, First Out (FEFO) method is followed when storing and picking products to maintain product freshness and minimize waste
• Collaborate closely with the Production Management team to establish work priorities, optimize material flow, and promptly report any potential risks that may impact the production schedule;  Ensure that the Pick and Pack team has all the necessary food products, packaging materials, and supplies required to perform their duties with maximum efficiency and effectiveness
• Create and issue tickets for the daily delivery shorts and non-deliveries. Ensure that tickets are clearly communicated to the correct stakeholders so that they can be fixed
• Identify quality issues with incoming product and work collaboratively with the teams to ensure that only the best products are accepted into our facility
• Ensure the warehouse is kept clean, organized and free of hazards at all times 
• Prepare ship out documents and ensure the ship out is completed within the time limit
• Learn and use HelloFresh’s warehouse management systems and databases
• Work with compliance with OH&S acts and regulations.
• Use personal protective and safety equipment and clothing as directed by the employer and report workplace hazards and dangers to the supervisor or employer.
• Participate in ongoing training and development opportunities to enhance your skills and knowledge
• Foster a positive and respectful work environment by maintaining professional communication and behavior with coworkers and promoting a sense of teamwork and collaboration
• Other duties as assigned

At a minimum, you have: 

• High School Diploma or equivalent
• Willing and able to push, pull, and lift up to 50lbs
• Has experience with standing for prolonged periods including regular bending, twisting, and walking
• Minimum of 6 months to 1 year of warehouse experience in a food processing, manufacturing, or service industry
• Familiar with MS Office and/or Google Apps and comfortable learning new technologies. 
• Ability to communicate in English, both verbal and written.
• Experience with Inventory management and control
• Ability to work calmly and effectively under pressure
• Ability to work in a fast-paced, deadline-oriented environment
• Flexibility to work overtime, weekends, evenings, and holidays as required
• Maintain a high level of attention to detail and accuracy looking consistently for potential food safety or quality deviations.
• Willing and able to work in a refrigerated and freezer environment (-20°C to 4°C)
• Material Handling Equipment (MHE) Certification is considered an asset

What you’ll get in return:

• Competitive salary and health benefits
• Shift premiums are available for afternoon and overnight shifts 
• 75% discount on HelloFresh or Chefs Plate weekly box subscription
• High impact work to help feed thousands of families in Canada
• Opportunity to learn and grow
• Work with a hard-working and supportive team

Working Conditions:

It’s no surprise that as a food company, we use many ingredients that may be considered common allergens (i.e. peanuts, tree nuts, milk, etc.). Whether this role is based out of our headquarters or one of our distribution centers, it is possible that you may be exposed to such allergens in this role. If you have any concerns with being exposed to any particular food ingredients, including meat, please disclose this during the hiring process.

If this sounds like you, please click the "Apply Now" button. If this role doesn't quite match what you're looking for, but you'd like to know more about joining the HelloFresh team, please visit our Jobs page to view our other vacancies. We'd love to hear from you!

HelloFresh Canada uses AI-integrated technology to help us process and evaluate applications more efficiently. This includes tools that screen and assess candidate qualifications based on the requirements for this role. While these tools assist our workflow, all final selection decisions are made by our hiring team.

This is a posting for an existing vacancy. We are actively seeking to fill this position.

#JD1003

GitHub Platform Consultant

Key Responsibilities

Skills, Knowledge and Expertise

Benefits

ROLE: Sales Representative - 20 Hours per week 
LOCATION: Best Buy Edmonton South OR Edmonton West - ALBERTA

COMPANY OVERVIEW 
Salt is a North American marketing agency that creates connected experiences through creative, digital & media innovation. 

Our mission is to “Earn The World’s Attention” and Salt is built to find, develop, execute, and amplify the ideas that are worthy of our clients’ audiences. We’ve structured our agency to do what’s right for our clients – to connect different perspectives, to work across mediums, and to focus on delivering meaningful, effective results. 

We’re committed to living up to the values in our name. “Salt of The Earth” means we value collaborative, humble, hard-working people here. We’re looking for people who are as smart as they are kind because we believe the right talent and the right culture help us do what’s right for our clients.   

ROLE OVERVIEW  
Salt is seeking a results driven Sales Representative to represent our leading tech client, within a retail environment (Best Buy). This role is ideal for someone who is passionate about technology, confident in sales, and thrives in a customer facing setting. This role works Thursday-Sunday each week. (20 hours) 

As a leading tech Sales Representative, you will be responsible for driving product sales, maintaining strong retail relationships, and ensuring their in-store presence is executed to the highest standard. You will act as a brand expert, educating customers on products while supporting retail partners through strong communication, organization, and consistent execution. 

This position requires a self-motivated professional who can work independently, build rapport quickly, and consistently deliver measurable sales results. 

CORE RESPONSIBILITIES 

RELATIONSHIP MANAGEMENT 

• Operate independently while representing both Salt and leading tech company professionally  
• Represent leading tech company as a brand ambassador within assigned retail location(s) 
• Build andmaintainpositive relationships with retail managers and store associates 
• Act as the primary in store contact supporting program objectives
• Communicate feedback, insights, and opportunities to management and client teams 
• Ensure brand standards and program expectations are consistently upheld

SALES, REPORTING & COMPLIANCE 

• Execute program fundamentals including sales execution and retail compliance
• Consistently achieve or exceed individual sales targets
• Track daily performance metrics and customer engagement outcomes/feedback
• Maintain accountability for execution quality and reporting accuracy 
• Complete daily reporting and administrative requirements on schedule
• Support promotional initiatives and in store product focus periods
• Ensure planogram compliance andaccurateproduct placement 
• Maintain displays to ensure visibility, cleanliness, and brand accuracy 

ADAPTABILITY & AVAILABILITY 

• Operatewith a high degree of independence and accountability as the regional program lead 
• Stay informed on new product launches, updates, and training materials
• Demonstrate strong decision-making judgment, balancing autonomy with structured communication and reporting 
• Flexible schedule including evenings, weekends, and travel 
• Comfortable working remotely while managing field operations and teams

EXPERIENCE & SKILLS  

• Previous sales experience, retail sales experience preferred 
• Proven ability to meet or exceed sales targets
• Strong communicationand relationship building skills 
• Confident presentation selling and objection handling abilities
• Passion for technology, computers, or PC gaming considered an asset
• Strong organizational skills with the ability to multitask independently
• Working knowledge of Microsoft Office applications
• Reliable transportation to and from assigned retail locations
• Daily access to internet and email for reporting and communication
•  Smartphone required for reporting and program communication 

WHAT WE STAND FOR:  

• Salt of the Earth: We lead with humility, honesty, and heart—always.  
• Do What’s Right: No shortcuts. We choose integrity over ease, every time.  
• Earn Your Salt: We roll up our sleeves, chase results, and celebrate the journey.  
• Make Things Better: We’re solution-seekers, always pushing for smarter ways forward.  
• Seek Different Perspectives: Diversity fuels our thinking. Inclusion drives our impact. 

The anticipated rate for this position is $22-$26/hour. Individual compensation within this range is determined based on job-related factors such as experience, skills, level of responsibility, internal equity, and business needs. 

Salt XC is committed to Equal Employment Opportunity and to attracting and retaining the most qualified employees regardless of race, national origin, religion, sexual orientation, gender, age or disability.    

About the Role:

As a member of the Smart Roadside team, your mission will be to create and enhance Drivewyze applications to meet the current and future needs of our customers as part of a talented team of Software Developers, QA, Product Managers, and other internal partners.

As a Senior Software Engineer, you will be involved in maintaining and expanding existing applications, plus design and developing of new applications, building on, and expanding the Drivewyze ecosystem to meet current requirements and addressing future challenges we don’t even know about yet. This includes portal applications, back-end services, APIs, supporting tools, security and architectural changes.

Job Accountabilities:

• Design, architect, develop, code and test applications on our servers and cloud platform. The following tech stacks are currently in use:

• C#, ASP.NET, Microsoft SQL Server, HTML, CSS, JavaScript, and Postgres.

• Elixir, Erlang, and Linux.

• Develop, manage, maintain, and improve web APIs and microservices based on current cloud architecture applicable to the platform.

• Apply industry best practices with your knowledge and expertise to execute an idea from concept to delivery as a member of a collaborative agile team.

• Document design, architecture, and system integrations as required.

• Explore, evaluate, recommend, and implement new technologies to maximize efficiency and effectiveness for new and existing product ideas. 

What you bring:

• Post-secondary education or equivalent experience in Computer Science, computer or electrical engineering or related degree, or a diploma and applicable work experience

• 5+ years previous experience in application development including back-end services, mobile applications, and databases.

• You love solving problems, are motivated and methodical, and have high attention to detail.

• Take pride in consistently writing clean, reliable, and secure code.

• A believer in testing and peer code reviews.

• You support what you build and understand that building applications is more than just writing code. Working with your development team and the support team, you are passionate about ensuring applications continue delivering value long after deployment.

 Job Responsibilities

• Design, develop, and maintain full stack web applications using Python, Django, React and Next.js
• Build and integrate RESTful and GraphQL APIs
• Implement scalable ETL/data transformation workflows using Databricks or similar platforms
• Write efficient and well-structured SQL, and manage PostgreSQL database schemas
• Develop and execute unit tests, and participate in writing integration and end-to-end tests
• Troubleshoot, debug, and resolve complex issues across the stack
• Ensure code quality through automated testing and code reviews
• Collaborate with cross-functional teams to implement features and business logic
• Communicate effectively with both technical and non-technical team members
• Provide guidance to junior developers

Requirements

• Senior level full stack developer
• Good “interactive comms” (speaking live with others) is extremely important for this role!
• Strong proficiency with React and modern JavaScript/TypeScript
• Advanced skills with Python
• Experience with REST API
• Proficient in SQL, PostgreSQL, including schema design and query optimization
• Strong debugging and problem-solving skills
• Experience with unit testing, test-driven development, and using frameworks such as pytest, unittest, or Jest
• Familiarity with cloud-based platform services such as Azure or AWS
• Familiarity with any version control system, e.g. Git, SVN, Mercurial, …
• Familiarity with build pipelines, e.g., GitActions, GitLab, BitBucket, Azure DevOps, …
• Familiarity with any software ticketing system or process, e.g., Jira, Solar, ServiceNow, etc.
• Familiarity with Version control in git-based system (GitHub, GitLab, BitBucket)
• Willingness to spend a significant portion of the onboarding and perhaps ongoing time in a collaborative team programming settings

Preferences

• Experience with frameworks such as Django, flask, fastapi
• GraphQL API design and integration
• Understanding of data pipelines, ETL processes, and tools like Databricks
• Experience with geospatial data and functions (e.g., Geocoding API, H3 grid system, PostGIS)
• Experience with Docker and orchestration tools like Kubernetes

Overview

Key Holders assist the Management team in leading the store’s selling effort and operational execution, ensure exceptional customer experiences and drive profitable top-line sales. Key Holders drive personal sales by demonstrating and coaching La Senza selling behaviors to create a high performance selling culture with the team and achieve store sales goals. They live our values and represent the brand in their behaviors.

Role and Responsibilities

• In addition to sales associate responsibilities, drive profitable sales growth through segment ownership
• Support Management team in creating an environment that is focused on consistently delivering exceptional, positive customer experiences and demonstrate company selling behaviors
• Support the Management team in retention by creating and promoting a safe, positive work environment, effectively assisting in resolving associate relations issues using the La Senza coaching model and assisting to execute all company initiatives
• Focused on building new and lasting customer connections, delivering highly satisfying customer experiences through providing expert product knowledge and cultivating relationships with customers; Consistently lead the La Senza selling model with confidence, passion and expertise for the brand.
• Promote and display teamwork across all zones to ensure the customer’s journey is seamless
• Manage and resolve customer relations issues
• Assist Management team in creating /communicating action plans that optimize results, execute operational activities and control payroll budget and expenses
• Responsible for opening/closing procedures such as processing end of day paperwork, cash management and daily sales reconciliation
• Follow standard operating procedures, including damages, transfers and other compliance-related items, including supporting the physical inventory process and other store strategies to reduce shrink
• Ensure compelling visual merchandising and presentation standards are executed and maintained, including identifying and executing sell down strategies
• Ensure replenishment processes are efficient and the sales floor is full and abundant with all styles, colors, and sizes represented in conjunction with executing the brand guide
• Lead with professionalism and behaviors guided by the company values

Qualifications

• Ability to foster an environment of exceptional customer service and optimize the Company selling model
• Ability to effectively delegate, follow up and communicate with all levels of the organization
• Ability to coach, develop and partner with Management team on performance management
• Business acumen with strong strategic and analytical skills
• Previous management or supervisory experience
• Schedule flexibility to include evenings, weekends and holidays
• Ability to manage complex and competing priorities through time management and organizational skills
• Professional demeanor that reinforces brand and company standards

Overview

The role of the Co-manager is to assist the Store Manager in leading the operational execution of the store to ensure exceptional customer experiences and drive profitable top-line sales growth. They drive personal sales by demonstrating and coaching to the La Senza selling behaviours to create a high performance selling culture within their team and achieve the stores sales goals.  They live our values and represent the brand in their behaviours.

Role and Responsibilities

• Support Store Manager in creating a store environment that is focused on consistently delivering exceptional, positive, in-store customer experiences and demonstrate company selling behaviors
• Participate on the sales leadership team by coaching and developing associates to the Company’s selling behaviors
• Manage and resolve customer relations issues
• Support recruiting, hiring, and onboarding processes to ensure the store is fully staffed to Company’s guidelines
• Support the talent management lifecycle of Sales Associates, including assessment, training, retention, career development, succession planning and recognition
• Lead and delegate, as appropriate, the execution of all company initiatives
• Promote and create a positive work environment, and effectively resolve associate relations issues
• Support the physical inventory process and support the physical inventory process and other store the strategies to reduce shrink
• Ensure standard operating procedures are followed, including damages, transfers and other compliance-related items
• Ensure compelling visual merchandising strategies and presentation standards are achieved and maintained, including identifying and executing sell down strategies
• Analyze the business and create /communicate (SMART) action plans that optimize results and ensure effective execution of all operational activities
• Support the Store Manager in creating weekly schedules, managing store payroll budget and controllable expenses
• Ensure replenishment processes are efficient and the sales floor is full and abundant with all styles, colors, and sizes represented in conjunction with executing the brand guide
• Support and reinforce all activities related to providing a safe working environment
• Ensure that housekeeping and maintenance of store is executed properly
• Lead with professionalism and behaviours guided by the company values

Key Success Criteria

• Minimum 1-3 years of retail supervisory or Management experience, clothing preferred
• Ability to foster an environment of exceptional customer service and optimize the Company selling model
• Ability to effectively delegate, follow up and communicate with all levels of the organization
• Ability to assess talent, coach, develop and manage performance
• Business acumen with strong strategic and analytical skills
• Schedule flexibility to include evenings, weekends and non-business hours
• Ability to manage complex and competing priorities through time management and organizational skills
• Professional demeanor that reinforces brand and company standards

Overview

Key Holders assist the Management team in leading the store’s selling effort and operational execution, ensure exceptional customer experiences and drive profitable top-line sales. Key Holders drive personal sales by demonstrating and coaching La Senza selling behaviors to create a high performance selling culture with the team and achieve store sales goals. They live our values and represent the brand in their behaviors.

Role and Responsibilities

• In addition to sales associate responsibilities, drive profitable sales growth through segment ownership
• Support Management team in creating an environment that is focused on consistently delivering exceptional, positive customer experiences and demonstrate company selling behaviours
• Support the Management team in retention by creating and promoting a safe, positive work environment, effectively assisting in resolving associate relations issues using the La Senza coaching model and assisting to execute all company initiatives
• Focused on building new and lasting customer connections, delivering highly satisfying customer experiences through providing expert product knowledge and cultivating relationships with custome Consistently lead the La Senza selling model with confidence, passion and expertise for the brand.
• Promote and display teamwork across all zones to ensure the customer’s journey is seamless
• Manage and resolve customer relations issues
• Assist Management team in creating /communicating action plans that optimize results, execute operational activities and control payroll budget and expenses
• Responsible for opening/closing procedures such as processing end of day paperwork, cash management and daily sales reconciliation
• Follow standard operating procedures, including damages, transfers and other compliance-related items, including supporting the physical inventory process and other store strategies to reduce shrink
• Ensure compelling visual merchandising and presentation standards are executed and maintained, including identifying and executing sell down strategies
• Ensure replenishment processes are efficient and the sales floor is full and abundant with all styles, colors, and sizes represented in conjunction with executing the brand guide
• Lead with professionalism and behaviors guided by the company values

Qualifications

• Ability to foster an environment of exceptional customer service and optimize the Company selling model
• Ability to effectively delegate, follow up and communicate with all levels of the organization
• Ability to coach, develop and partner with Management team on performance management
• Business acumen with strong strategic and analytical skills
• Previous management or supervisory experience
• Schedule flexibility to include evenings, weekends and holidays
• Ability to manage complex and competing priorities through time management and organizational skills
• Professional demeanor that reinforces brand and company standards

Overview

Key Holders assist the Management team in leading the store’s selling effort and operational execution, ensure exceptional customer experiences and drive profitable top-line sales. Key Holders drive personal sales by demonstrating and coaching La Senza selling behaviors to create a high performance selling culture with the team and achieve store sales goals. They live our values and represent the brand in their behaviors.

Role and Responsibilities

• In addition to sales associate responsibilities, drive profitable sales growth through segment ownership
• Support Management team in creating an environment that is focused on consistently delivering exceptional, positive customer experiences and demonstrate company selling behaviours
• Support the Management team in retention by creating and promoting a safe, positive work environment, effectively assisting in resolving associate relations issues using the La Senza coaching model and assisting to execute all company initiatives
• Focused on building new and lasting customer connections, delivering highly satisfying customer experiences through providing expert product knowledge and cultivating relationships with customer Consistently lead the La Senza selling model with confidence, passion and expertise for the brand.
• Promote and display teamwork across all zones to ensure the customer’s journey is seamless
• Manage and resolve customer relations issues
• Assist Management team in creating /communicating action plans that optimize results, execute operational activities and control payroll budget and expenses
• Responsible for opening/closing procedures such as processing end of day paperwork, cash management and daily sales reconciliation
• Follow standard operating procedures, including damages, transfers and other compliance-related items, including supporting the physical inventory process and other store strategies to reduce shrink
• Ensure compelling visual merchandising and presentation standards are executed and maintained, including identifying and executing sell down strategies
• Ensure replenishment processes are efficient and the sales floor is full and abundant with all styles, colors, and sizes represented in conjunction with executing the brand guide
• Lead with professionalism and behaviors guided by the company values

Qualifications

• Ability to foster an environment of exceptional customer service and optimize the Company selling model
• Ability to effectively delegate, follow up and communicate with all levels of the organization
• Ability to coach, develop and partner with Management team on performance management
• Business acumen with strong strategic and analytical skills
• Previous management or supervisory experience
• Schedule flexibility to include evenings, weekends and holidays
• Ability to manage complex and competing priorities through time management and organizational skills
• Professional demeanor that reinforces brand and company standards