What you’ll do

Become part of an iconic brand that is set to revolutionize the electric pick-up truck & rugged SUV marketplace by achieving the following:

• The IT Operations Manager is responsible for the day-to-day stability, performance, and supportability of enterprise IT services across corporate and digital environments. This includes ensuring high availability and reliability of infrastructure, cloud platforms, enterprise applications, end-user technology, and IT service operations that support a rapidly growing, direct-to-consumer automotive organization.
• This leader will build, mature, and operationalize ITIL-aligned operational practices—not as a strategy-only function, but through hands-on design of operating models, establishing processes, implementing tooling, and driving measurable adoption. A key part of the role includes managing third-party Application Management Support (AMS) and operational vendor partners, ensuring consistent, secure, and outcome-driven service delivery.
• The role reports to the Chief Information Officer, works closely with Cross functional IT Teams, Enterprise Platform, Data & AI, Information Security teams, and serves as the primary owner of IT operational execution, service reliability, and partner-delivered support.

Location & Travel Expectations:

• This role may be based out of the Scout Motors corporate headquarters in Charlotte, NC. 
• This role requires 4-5 days per week in the office, with regular in-person meetings and events. 
• Applicants should expect that the role will require the ability to convene with Scout colleagues in person and travel to participate in events on behalf of the company from time to time.

What you’ll bring 

We expect all Scout employees to have integrity, curiosity, resourcefulness, and strive to exhibit a positive attitude, as well as a growth mindset. You’ll be comfortable with change and flexible in a fast-paced, high-growth environment. You’ll take a collaborative approach to achieve ambitious goals. Here's what else you'll bring:

IT Service Delivery & Operations

• Manage daily IT operations supporting ~6,000 employees across corporate, hybrid, and remote environments.
• Ensure high availability, performance, and reliability across infrastructure, cloud platforms, enterprise applications, networks, identity, and end-user systems.
• Lead Incident & Major Incident Management (Sev1/Sev2), including command, communications, restoration, post-incident reviews, and improvement in MTTD/MTTR.
• Own Problem Management, including RCA quality, corrective actions, trend reduction, and elimination of recurring issues.
• Own Change Enablement & Release Governance (CAB/ECAB, release calendar) to protect production stability while supporting delivery speed.
• Own Service Transition / Operational Readiness, including go-live gates, runbooks, monitoring readiness, ownership models, and escalation paths.
• Infrastructure, Cloud & Network Operations Knowledge 

Application Operations & AMS/Vendor Management

• Oversee enterprise application operations across ERP, HR, Finance, collaboration, and customer-facing systems.
• Manage third-party AMS partners responsible for monitoring, incident resolution, enhancements, and minor releases.
• Own operational vendor performance including SLAs, KPIs, service reviews, accountability, and continuous improvement.
• Ensure application support aligns with ITSM processes, security and compliance requirements, and architectural standards.

IT Operations Excellence

• Build and mature ITIL-aligned programs across all ITSM disciplines.
• Drive operational automation, noise reduction, proactive monitoring, and reduction of systemic issues.
• Identify operational risks, reduce technical debt, and strengthen operating rhythms and governance.
• Own outcomes for monitoring, event management, dashboards, alert quality, and on-call effectiveness.
• Own asset and configuration management (CMDB health, software objects) ensuring data quality for impact analysis, incident response, and audit readiness.

Security, Resilience & Compliance

• Partner with Information Security to ensure consistent execution of operational security controls.
• Support cybersecurity incident response, disaster recovery, business continuity planning, and testing.
• Ensure compliance with access controls, patching standards, data protection requirements, and audit evidence readiness.

Team & Leadership

• Lead, hire, develop, and coach a high-performing operations team, establishing clear accountability and a sustainable on-call model.
• Build a culture of service excellence, reliability, and continuous improvement within internal teams and across vendor partners.

What You’ll Bring (Qualifications)

Experience & Leadership

• 10+ years of progressive IT leadership experience across enterprise operations, service delivery, and ITSM governance.
• Demonstrated success building and scaling ITIL-aligned practices across Incident, Problem, Change, Release, and Service Transition.
• Executive presence with strong communication skills and comfort leading in high-growth, fast-paced, and ambiguous environments.

Technical & Operational Depth

• Fluency in cloud and infrastructure operations (Azure/AWS), identity, networking, endpoints, monitoring/observability, and automation.
• Experience owning SLAs/OLAs/XLAs, customer experience metrics, and service-level governance.
• Demonstrated ability to run audit-ready operations (e.g., ISO 27001, internal controls).

Governance & Delivery

• Experience managing CMDB/asset programs with measurable improvements in data accuracy and adoption.
• Strong program leadership—roadmaps, KPIs, executive reporting, and cross-functional delivery.
• Vendor management expertise including performance governance, SLAs/KPIs, and commercial accountability.

Education

• Bachelor’s Degree strongly preferred.
• Minimum High School Diploma, GED or equivalent required for all roles at Scout Motors, Inc.

What you'll gain

The benefits of joining Scout include the chance to build products and a company from the ground up.  This is a chance to create something new and lasting – with an iconic brand at its foundation.  In addition, Scout provides competitive compensation and benefits to support your physical, mental, and financial wellbeing. Program specifics are detailed in company policies and employee benefit guides, select highlights:

• Competitive insurance including:
  • Medical, dental, vision and income protection plans
• 401(k) program with:
  • An employer match and immediate vesting
• Generous Paid Time Off including:
  • 20 days planned PTO, as accrued
  • 40 hours of unplanned PTO and 14 company or floating holidays, annually
  • Up to 16 weeks of paid parental leave for biological and adoptive parents of all genders
  • Paid leave for circumstances related to bereavement, jury duty, voting time, or military leave
• Corporate Vehicle Program with:
  • Eligibility for 1 assigned vehicle
  • A mobility stipend

Pay Transparency

This is a full-time, exempt position eligible to receive a base salary and to participate in an annual performance bonus program. Final salary offered will be determined based on factors including but not limited to the candidate's skills and experience. The annual performance bonus program is preset and not candidate dependent.

Initial Base Salary Range: $160,000.00 - $192,500.00

Internal Leveling Code: M7

What you’ll do

Become part of an iconic brand that is set to revolutionize the electric pick-up truck & rugged SUV marketplace by achieving the following:

• Establish and govern the overall vehicle-level validation strategy, including scope definition, test methodologies, resource allocation, and tool selection
• Define validation frameworks ensuring comprehensive coverage of functional and non-functional requirements across all vehicle domains
• Ensure alignment between validation strategy and evolving product requirements, including early validation through simulation and virtual methods
• Drive standardization of validation processes, KPIs, and reporting across program
• Own end-to-end DVP&R definition and governance within Codebeamer, ensuring full traceability between requirements, test cases, and validation results across all levels
• Define, document, and align vehicle-level test cases with cross-functional teams, ensuring formal sign-off and linkage to requirements across the full requirement hierarchy
• Partner with engineering teams to ensure requirements are validated, traceable, and aligned with verification and validation activities
• Govern validation scorecards and KPIs, providing weekly visibility into validation status, risks, and readiness to leadership
• Drive continuous improvement of digital workflows to increase efficiency, reduce manual errors, and strengthen release confidence
• Lead procurement and lifecycle management of measurement systems, ensuring compliance with technical standards and cost efficiency
• Define required signals, instrumentation, and data acquisition systems to support validation objectives
• Oversee validation tools, data systems, and test environments to support scalable program execution
• Negotiate and manage contracts for proving grounds and external testing partners across North America
• Define validation environments including proving grounds, public road, and climate conditions (cold, hot, humid) to ensure comprehensive test coverage
• Develop long-term strategies for validation capacity, utilization, and strategic partnerships
• Own validation of vehicle-level targets and requirements, including definition, benchmarking, and performance evaluation across key attributes
• Oversee functional and durability validation programs, ensuring alignment with vehicle performance targets and regulatory requirements
• Direct validation across all vehicle build phases (AGT, prototype, pre-series), ensuring readiness for production and launch
• Actively participate in MST (Module/Sub-System Team) forums, integrating validation requirements into development and driving alignment across cross-functional stakeholders
• Ensure validation readiness aligns with integration milestones and program timing
• Authorize functional and non-functional product releases from a validation and verification perspective
• Drive cross-functional alignment between engineering, quality, and program management for release readiness
• Approve vehicle-level changes and manage re-validation and re-certification processes
• Provide executive-level reporting to CTO and senior leadership, including risk assessments, KPIs, and validation status
• Translate complex technical risks into clear go/no-go recommendations for vehicle releases and program milestones 

Location & Travel Expectations:

• The role will be based out of a Scout Motors location in Charlotte, North Carolina or Novi, Michigan.
• This role requires 4-5 days per week in the office, with regular in-person meetings and events. 
• Applicants should expect that the role will require the ability to convene with Scout colleagues in person and travel to participate in events on behalf of the company from time to time.

What you’ll bring 

We expect all Scout employees to have integrity, curiosity, resourcefulness, and strive to exhibit a positive attitude, as well as a growth mindset. You’ll be comfortable with change and flexible in a fast-paced, high-growth environment. You’ll take a collaborative approach to achieve ambitious goals. Here's what else you'll bring:

• Bachelor's or Master's degree in engineering or related field with 10+ years of experience
• Extensive experience in vehicle validation, verification, and testing within the automotive industry
• Proven experience defining validation strategies and leading full vehicle validation programs  
• Strong expertise in requirements traceability and ALM tools, including Codebeamer (or equivalent such as Jama, DOORS,)
• Experience owning DVP&R development and validation execution at vehicle level
• Strong understanding of vehicle development lifecycle from prototype through production
• Demonstrated ability to translate complex technical data into executive-level insights and decisions
• Expertise in data-driven problem solving, issue management, and process optimization 

What you'll gain

The benefits of joining Scout include the chance to build products and a company from the ground up.  This is a chance to create something new and lasting – with an iconic brand at its foundation.  In addition, Scout provides competitive compensation and benefits to support your physical, mental, and financial wellbeing. Program specifics are detailed in company policies and employee benefit guides, select highlights:

• Competitive insurance including:
  • Medical, dental, vision and income protection plans
• 401(k) program with:
  • An employer match and immediate vesting
• Generous Paid Time Off including:
  • 20 days planned PTO, as accrued
  • 40 hours of unplanned PTO and 14 company or floating holidays, annually
  • Up to 16 weeks of paid parental leave for biological and adoptive parents of all genders
  • Paid leave for circumstances related to bereavement, jury duty, voting time, or military leave
• Corporate Vehicle Program with:
  • Eligibility for 1 assigned vehicle
  • A mobility stipend

Pay Transparency

This is a full-time, exempt position eligible to receive a base salary and to participate in an annual performance bonus program. Final salary offered will be determined based on factors including but not limited to the candidate's skills and experience. The annual performance bonus program is preset and not candidate dependent.

Initial base salary range = $140,000.00 - $170,000.00

Internal leveling code: M8

What you’ll do

Become part of an iconic brand that is set to revolutionize the electric pick-up truck & rugged SUV marketplace by achieving the following:

The Chief of Staff, Finance supports the planning, coordination, and execution of key initiatives across the Finance organization. Reporting to the Chief Financial Officer, the Specialist helps ensure that project plans, deliverables, and documentation align with departmental goals and that stakeholders have the information needed to drive decisions. This role provides structure and consistency to project activities by maintaining schedules, managing risks and action items, supporting cross-functional collaboration, and preparing high-quality reports and presentations.

The ideal candidate brings practical project management experience, strong financial reporting acumen, analytical skills, and the ability to work proactively and collaboratively in a fast-paced corporate environment.

Key Responsibilities

Project Coordination & Execution

• Develop and maintain project plans, schedules, task lists, and status trackers for departmental initiatives.
• Monitor progress against milestones, proactively identify risks or delays, and surface issues for resolution.
• Coordinate with cross-functional partners to gather inputs, validate timelines, and ensure alignment with project objectives.
• Support execution of both short-term tasks and longer-term workstreams with minimal supervision.
• Support onboarding of new project team members by providing access to project tools, documentation, and processes.
• Maintain project tracking and dashboards using tools such as JIRA, Power BI, or other reporting systems.

Reporting & Communication

• Prepare clear, accurate, and concise project status reports that summarize progress, KPIs, challenges, and required decisions.
• Prepare ad-hoc financial executive summaries needed by the CFO to brief, present, and explain financial strategy.
• Create presentations and briefing materials for leadership, communicating proposals, alternatives, or risks in a structured manner.
• Support communication across project teams, ensuring transparency, alignment, and follow-through on commitments.
• Assist in preparing materials for steering committees or leadership reviews.

Governance & Documentation

• Assist in enhancing the department’s PMO framework by updating templates, processes, and standards.
• Organize and maintain shared project materials across Teams, SharePoint, and other collaboration platforms.
• Support audits or reviews by gathering evidence, preparing compliance documentation, and tracking improvement measures to closure.
• Support change management activities related to new company processes, tools, or practices.
• Serve as departmental window for process mapping and standardization activities, such as QMS, ISO, etc.

Meeting Facilitation & Stakeholder Support

• Schedule, coordinate and facilitate project meetings, including preparing agendas, capturing meeting minutes, and managing action items.
• Track stakeholder requests, dependencies, and open issues to ensure timely closure.
• Build productive working relationships with internal partners to support effective collaboration.
• Serve as a point of contact for project inquiries and coordinate responses among project leads or subject matter experts.

Research & Planning Support

• Conduct research and benchmarking to support project scoping, cost estimates, and evaluation of alternatives.
• Assist in preparation of annual planning cycles, including project prioritization.
• Complete assignments required by CFO and Finance Leadership using traditional and innovative data sources.

Location & Travel Expectations:

• This role may be based out of the Scout Motors corporate headquarters in Charlotte, NC. 
• This role requires 4-5 days per week in the office, with regular in-person meetings and events. 
• Applicants should expect that the role will require the ability to convene with Scout colleagues in person and travel to participate in events on behalf of the company from time to time.
• Occasional business travel (domestic) to other Scout locations will be required.

What you’ll bring 

We expect all Scout employees to have integrity, curiosity, resourcefulness, and strive to exhibit a positive attitude, as well as a growth mindset. You’ll be comfortable with change and flexible in a fast-paced, high-growth environment. You’ll take a collaborative approach to achieve ambitious goals. Here's what else you'll bring: 

• Bachelor’s degree in business administration, project management, or a related field.
• 8+ years of experience supporting projects or operations in a corporate, cross-functional environment.
• Strong understanding of financial statements, including budgets, forecasts, and long-term planning.
• Experience with structured project management practices and tools.
• Excellent written and verbal communication skills, with the ability to prepare professional and executive-ready materials.
• Proficiency with Microsoft Teams, SharePoint, Project, PowerPoint, Excel, and other collaboration tools.
• Demonstrated ability to manage multiple tasks simultaneously while maintaining attention to detail.
• Analytical mindset with the ability to interpret data and provide meaningful insights.
• Proactive, organized, and able to work both independently and as part of a collaborative team.
• High degree of professionalism, integrity, and discretion

What you'll gain

The benefits of joining Scout include the chance to build products and a company from the ground up.  This is a chance to create something new and lasting – with an iconic brand at its foundation.  In addition, Scout provides competitive compensation and benefits to support your physical, mental, and financial wellbeing. Program specifics are detailed in company policies and employee benefit guides, select highlights:

• Competitive insurance including:
  • Medical, dental, vision and income protection plans
• 401(k) program with:
  • An employer match and immediate vesting
• Generous Paid Time Off including:
  • 20 days planned PTO, as accrued
  • 40 hours of unplanned PTO and 14 company or floating holidays, annually
  • Up to 16 weeks of paid parental leave for biological and adoptive parents of all genders
  • Paid leave for circumstances related to bereavement, jury duty, voting time, or military leave

Pay Transparency

This is a full-time, exempt position eligible to receive a base salary and to participate in an annual performance bonus program. Final salary offered will be determined based on factors including but not limited to the candidate's skills and experience. The annual performance bonus program is preset and not candidate dependent.

Initial Base Salary Range: $100,000.00 - $125,000.00

Internal Leveling Code: IC8

What you’ll do

Become part of an iconic brand that is set to revolutionize the electric pick-up truck & rugged SUV marketplace by achieving the following:

The Manager, Treasury Operations is responsible for the daily cash disposition, bank account management, and payment processing of the enterprise. In addition, the role will support in the company’s liquidity planning, treasury workstation testing and integration, and additional projects as directed by the Sr. Director, Treasury and/or the Chief Financial Officer. It has managerial responsibilities for account management specialist and analysts as part of the Treasury team.

Key Responsibilities

• Prepare the daily cash disposition (including prior day reconciliation) for all bank accounts
• Lead for the SAP treasury workstation utilization, including working with IT teams located in the United States, Germany, and Czech Republic on system enhancements or production incidents
• Analyze and mitigate current FX exposures by preparing and submitting accurate FX spot deal orders to buy or sell foreign currencies
• Primary contact for internal and external auditors for any cash management related documentation requests, process walk-throughs, and explanations
• Approve and release manual payments via bank software
• Resolve payment issues with banking partners or relevant IT teams to ensure payments settle with determined value date
• Maintain and enforce bank account management policies
• Proactively engage key business areas to collect and understand the business to accurately forecast cash inflows and outflows
• Provide insights and information to Sr. Director, Treasury for strategic liquidity planning activities
• Manage and administer Scout’s corporate charge card program.
• Provide regular reporting to the CFO and Finance Management Team on Scout’s liquidity position and forecast
• Responsible for various governance, risk, and compliance initiatives
• Support both internal and external legal teams with respect to ISDA negotiations for Scout Motors Inc.
• Coordinate hedge accounting related topics with Scout Accounting and Volkswagen Group’s Hedge Accounting team.

Location & Travel Expectations:

• This role may be based out of the Scout Motors corporate headquarters in Charlotte, NC. 
• This role requires 4-5 days per week in the office, with regular in-person meetings and events. 
• Applicants should expect that the role will require the ability to convene with Scout colleagues in person and travel to participate in events on behalf of the company from time to time.
• Occasional business travel (mostly domestic, occasionally international) to other locations will be required.

What you’ll bring 

We expect all Scout employees to have integrity, curiosity, resourcefulness, and strive to exhibit a positive attitude, as well as a growth mindset. You’ll be comfortable with change and flexible in a fast-paced, high-growth environment. You’ll take a collaborative approach to achieve ambitious goals. Here's what else you'll bring:

• Bachelor's degree with a concentration in accounting, finance, or economics
• 7-10 years experience in corporate treasury or banking
• Excellent interpersonal, verbal, and written communication skills
• Ability to build sustainable relationships with internal colleagues, senior management, banking partners, external consultants, etc.
• Influencing and negotiating skills; assertive when needed
• Ability to multi-task and organize multiple projects and tasks
• Effective analytical and conceptual skills to develop and drive strategic solutions to technical and business related challenges
• Proven ability to lead, manage, and supervise project teams
• Working knowledge of treasury workstations, with respect to cash management and payments
• Practical IT knowledge of modern IT concepts (i.e. visual basic macros, job scripting, etc.)

What you'll gain

The benefits of joining Scout include the chance to build products and a company from the ground up.  This is a chance to create something new and lasting – with an iconic brand at its foundation.  In addition, Scout provides competitive compensation and benefits to support your physical, mental, and financial wellbeing. Program specifics are detailed in company policies and employee benefit guides, select highlights:

• Competitive insurance including:
  • Medical, dental, vision and income protection plans
• 401(k) program with:
  • An employer match and immediate vesting
• Generous Paid Time Off including:
  • 20 days planned PTO, as accrued
  • 40 hours of unplanned PTO and 14 company or floating holidays, annually
  • Up to 16 weeks of paid parental leave for biological and adoptive parents of all genders
  • Paid leave for circumstances related to bereavement, jury duty, voting time, or military leave
• Corporate Vehicle Program with:
  • Eligibility for 1 assigned vehicle
  • A mobility stipend

Pay Transparency

This is a full-time, exempt position eligible to receive a base salary and to participate in an annual performance bonus program. Final salary offered will be determined based on factors including but not limited to the candidate's skills and experience. The annual performance bonus program is preset and not candidate dependent.

Initial Base Salary Range: $120,000.00 - $145,000.00

Internal Leveling Code: M8

What you’ll do

Become part of an iconic brand that is set to revolutionize the electric pick-up truck & rugged SUV marketplace by achieving the following:

The Controlling Senior Specialist will serve as a key Finance Business Partner to multiple corporate-side departments within Scout Motors. This role is responsible for driving financial planning, budgeting, forecasting, and month-end close activities for its assigned cost centers and be a key team member in the defining of internal financial processes, systems, and controls.

Key Responsibilities

Financial Business Partnering

• Act as the primary finance partner to assigned departments, supporting operational and strategic decision-making.
• Build strong relationships with Scout Management Board executives and their leadership teams to understand cost drivers, operational plans, and financial risks
• Provide clear, data-driven insights to improve cost efficiency and budget adherence

Budgeting & Forecasting

• Lead the annual budgeting process for assigned cost centers, including target setting and alignment with corporate objectives
• Develop and maintain rolling forecasts, identifying risks and opportunities
• Partner with department heads to track performance against budget and forecast, proactively addressing variances

Month-End Close & Financial Reporting

• Own financial close activities for assigned cost centers, ensuring accuracy, completeness, and timeliness
• Review and validate transactions, accruals, and cost allocations
• Analyze monthly results and provide variance analysis vs. budget and forecast
• Prepare and present financial reports and insights to CFO and Finance leadership and business stakeholders

Transaction Oversight & Controls

• Support and monitor financial transactions to ensure alignment with budgets and company policies
• Ensure adherence to internal controls and financial governance standards
• Collaborate with Accounting to ensure proper treatment and classification of expenses

Process Improvement & Systems

• Identify opportunities to improve financial processes, reporting, and transparency
• Support implementation and optimization of financial planning and reporting tools
• Contribute to building scalable finance processes in a high-growth environment

Location & Travel Expectations:

• This role may be based out of the Scout Motors corporate headquarters in Charlotte, NC. 
• This role requires 4-5 days per week in the office, with regular in-person meetings and events. 
• Applicants should expect that the role will require the ability to convene with Scout colleagues in person and travel to participate in events on behalf of the company from time to time.
• Occasional business travel (mostly domestic, occasionally international) to other locations will be required.

What you’ll bring 

We expect all Scout employees to have integrity, curiosity, resourcefulness, and strive to exhibit a positive attitude, as well as a growth mindset. You’ll be comfortable with change and flexible in a fast-paced, high-growth environment. You’ll take a collaborative approach to achieve ambitious goals. Here's what else you'll bring: 

• Bachelor’s degree in Finance, Accounting, or related field
• 8+ years of experience in financial controlling, FP&A, or related roles
• Experience in a manufacturing, automotive, or industrial environment preferred
• Strong understanding of budgeting, forecasting, and financial close processes
• Advanced Excel skills; experience with ERP and planning systems (e.g., SAP, Oracle, Anaplan) preferred
• Desired experience with AI automation initiatives

What you'll gain

The benefits of joining Scout include the chance to build products and a company from the ground up.  This is a chance to create something new and lasting – with an iconic brand at its foundation.  In addition, Scout provides competitive compensation and benefits to support your physical, mental, and financial wellbeing. Program specifics are detailed in company policies and employee benefit guides, select highlights:

• Competitive insurance including:
  • Medical, dental, vision and income protection plans
• 401(k) program with:
  • An employer match and immediate vesting
• Generous Paid Time Off including:
  • 20 days planned PTO, as accrued
  • 40 hours of unplanned PTO and 14 company or floating holidays, annually
  • Up to 16 weeks of paid parental leave for biological and adoptive parents of all genders
  • Paid leave for circumstances related to bereavement, jury duty, voting time, or military leave

Pay Transparency

This is a full-time, exempt position eligible to receive a base salary and to participate in an annual performance bonus program. Final salary offered will be determined based on factors including but not limited to the candidate's skills and experience. The annual performance bonus program is preset and not candidate dependent.

Initial Base Salary Range: $100,000.00 - $125,000.00

Internal Leveling Code: IC8

What you’ll do

Become part of an iconic brand that is set to revolutionize the electric pick-up truck & rugged SUV marketplace by achieving the following:

The Corporate Controlling Lead serve as a key Finance Business Partner to multiple corporate-side departments within Scout Motors as well as the key analyst on the company’s personnel costs.. This role is responsible for driving financial planning, budgeting, forecasting, and month-end close activities for its assigned cost centers and be a key team member in the defining of internal financial processes, systems, and controls.

Key Responsibilities

Financial Business Partnering

• Act as the primary finance partner to assigned departments, supporting operational and strategic decision-making.
• Build strong relationships with Scout Management Board executives and their leadership teams to understand cost drivers, operational plans, and financial risks
• Provide clear, data-driven insights to improve cost efficiency and budget adherence
• Coordinate consistent practices across team members with corporate controlling responsibilities.

Budgeting & Forecasting

• Lead the annual budgeting process for assigned cost centers, including target setting and alignment with corporate objectives
• Develop and maintain rolling forecasts, identifying risks and opportunities
• Partner with department heads to track performance against budget and forecast, proactively addressing variances

Month-End Close & Financial Reporting

• Aggregate the result across all Corporate Functions for reporting and driving month-end figures to their KPIs.
• Own financial close activities for assigned cost centers, ensuring accuracy, completeness, and timeliness
• Review and validate transactions, accruals, and cost allocations
• Analyze monthly results and provide variance analysis vs. budget and forecast
• Prepare and present financial reports and insights to CFO and Finance leadership and business stakeholders

Transaction Oversight & Controls

• Support and monitor financial transactions to ensure alignment with budgets and company policies
• Ensure adherence to internal controls and financial governance standards
• Collaborate with Accounting to ensure proper treatment and classification of expenses

Process Improvement & Systems

• Identify opportunities to improve financial processes, reporting, and transparency
• Support implementation and optimization of financial planning and reporting tools
• Contribute to building scalable finance processes in a high-growth environment

Location & Travel Expectations:

• This role may be based out of the Scout Motors corporate headquarters in Charlotte, NC. 
• This role requires 4-5 days per week in the office, with regular in-person meetings and events. 
• Applicants should expect that the role will require the ability to convene with Scout colleagues in person and travel to participate in events on behalf of the company from time to time.
• Occasional business travel (mostly domestic, occasionally international) to other locations will be required.

What you’ll bring 

We expect all Scout employees to have integrity, curiosity, resourcefulness, and strive to exhibit a positive attitude, as well as a growth mindset. You’ll be comfortable with change and flexible in a fast-paced, high-growth environment. You’ll take a collaborative approach to achieve ambitious goals. Here's what else you'll bring: 

• Bachelor’s degree in Finance, Accounting, or related field
• 12+ years of experience in financial controlling, FP&A, or related roles
• Experience in a manufacturing, automotive, or industrial environment preferred
• Strong understanding of budgeting, forecasting, and financial close processes
• Advanced Excel skills; experience with ERP and planning systems (e.g., SAP, Oracle) preferred
• Desired experience with AI automation initiatives

What you'll gain

The benefits of joining Scout include the chance to build products and a company from the ground up.  This is a chance to create something new and lasting – with an iconic brand at its foundation.  In addition, Scout provides competitive compensation and benefits to support your physical, mental, and financial wellbeing. Program specifics are detailed in company policies and employee benefit guides, select highlights:

• Competitive insurance including:
  • Medical, dental, vision and income protection plans
• 401(k) program with:
  • An employer match and immediate vesting
• Generous Paid Time Off including:
  • 20 days planned PTO, as accrued
  • 40 hours of unplanned PTO and 14 company or floating holidays, annually
  • Up to 16 weeks of paid parental leave for biological and adoptive parents of all genders
  • Paid leave for circumstances related to bereavement, jury duty, voting time, or military leave

Pay Transparency

This is a full-time, exempt position eligible to receive a base salary and to participate in an annual performance bonus program. Final salary offered will be determined based on factors including but not limited to the candidate's skills and experience. The annual performance bonus program is preset and not candidate dependent.

Initial Base Salary Range: $140,000.00 - $170,000.00

Internal Leveling Code: IC7

Toshiba Global Commerce Solutions is seeking a Sr. Sales Representative . This Sales Representative will be the primary focal point for the full breadth of Toshiba retail solutions, have a deep expertise in retail and retail technology, and provide account leadership in collaboration with pre-sales consultants and delivery personnel. The Sales Representative will reach and exceed assigned sales goals for a full suite of Point of Sales solutions including hardware, software, services or solutions. The incumbent must have a broad sales or technical background with experience in working directly with customers to consult, sell, and architect a vision that will enable the realization of business benefits with enterprise class hardware, software and Services.

AREAS OF EXPERTISE & SPECIAL SKILLS:

• Education and Experience:
• Bachelor’s degree with 12+ years of experience, or equivalent combination.
• 8+ years of retail industry experience as a sales or technical engineer.
• 8+ years of business-to-business sales experience in hardware, software, or services.
• 5+ years of sales experience in the fuel and convenience industry
• Skills and Expertise:
• Proven track record in selling and presentation skills, prospecting, and territory management.
• Deep knowledge of retail hardware, software solutions, and services.
• Ability to understand high-level technology concepts and communicate them to non-IT executives.
• Expertise in prospecting and developing relationships with C-Level Executives in IT and Business areas relevant to stores and e-commerce.
• Skilled in MS Office Suite for constructing effective communications, presentations, documents, and financial models.
• Deep solution expertise and working knowledge of how assigned solutions solve complex business problems in a retail client’s environment.
• Working retail industry knowledge or actual experience within the industry.
• Ability to execute tactical and strategic sales plans for assigned solutions to achieve revenue targets, including handling customer campaigns and dealing with objections.
• Interpersonal and Team Skills:
• Strong presentation skills, capable of interacting with senior management levels (CEO, COO, CFO, CTO/CIO, Owner, and other managers).
• Works well in a team selling environment and maintains good relationships with other functional departments (Professional Services, Product Management, Marketing, Engineering, etc.).
• Goal-oriented and ambitious, with the capacity to reach and exceed quotas.
• Demonstrated history of in-depth knowledge of sales, account management, and techniques.
• Demonstrated cold calling sales ability with an assertive, positive, and persistent style.
• Proven customer service and relationship-building skills.
• Strong verbal and written communication skills.
• Organized with effective time management skills.
• Ability to work independently and as part of a team.
• Self-confident and professionally competitive, with the capacity to work under pressure.
• Strong work ethic

RESPONSIBILITIES

Establish and maintain a high level of positive and effective contact with customers and partners to enhance sales opportunities for new and continuing business development. Selling products and services using solid arguments to prospective customers. Execute tactical and strategic consultative sales account plans for existing and new clients in  order to achieve the revenue targets (quota) as directed by the Business. This includes the handling of queries effectively and dealing with various selling objections during the sales process. Proactively connect clients' business needs with TGCS’s portfolio of products and services. Cross-sell other Toshiba suite of solutions to existing clients.

Present and demonstrate Toshiba solutions in group meetings to senior executives and emphasizes salable features such as company vision, strategy, reputation, products/systems architecture, flexibility of design, process re-engineering capability, integration of client systems environment, return-on-investment (ROI) studies, etc.

Responds to customers RFP/RFI Requests in a timely and professional manner to facilitate success. Perform cost-benefit analyses of existing and potential customers.  Effectively position and recommend the right TGCS products and solutions. Create or reviews analysis of such tasks as: sales proposals, work-order cost estimates/proposal  completion; ROI Studies, RFP Responses, etc.

Maintaining positive business relationships to ensure future sales. Establish and maintain strong relationships, with both internal and external customers. Develop a network    in person and via phone with key decision makers in an assigned/designated territory. Network and develop relationships with C-level executives. 

Help to develop, manage, and maintain a robust pipeline of sales opportunities through the entire sales cycle, also ensuring forecasting accuracy and timeliness. Work in tandem with the various Product and Services Sales Specialists to provide a seamless interface into the company sales  efforts.

Represent TGCS in the field, at trade shows and seminars. Develop and maintain relationships with other networking and business groups in the territory. Maintain constant  awareness of markets, competitor activities and problems within the marketplace, recognizing trends that develop, and making appropriate strategic and tactical  sales/marketing/program recommendations to take corrective actions.

Travel as necessary to maintain a presence with customers, staff, and enhance relationship opportunities, attend trade shows, and visit client facilities on a consistent  timetable or schedule.

Identify opportunities for improvement processes in general working practices and team efficiency. Will work very closely with other members of the Sales Group. Give  guidance and mentorship to staff to “lead by example” and provide support to various needs of personnel.

Collaborate with implementation and service counterparts, establishing and maintaining exceptional customer relations.

Perform other related duties as assigned.

FINANCIAL IMPACT

Responsible for individual sales quota comprising of multiple medium to large convenience accounts or assigned territory.

COMPLEXITY 

Role requires the ability to:
*Be Strategic in nature, assess customer business needs and exceed customer expectations
*Possess active listening skills and effective communication strategies
*Manage the entire sales cycle from initial prospecting and qualification to deal closing
*Critical thinking skills to resolve incidents quickly and consistently
*Identify and defuse challenging customer behavior
*Have an awareness of the core processes and best practices used in service and support
*Be a key member of several teams at once. This role will cultivate and maintain positive relationships with business owners, management, and local business groups simultaneously.

About the Company:

Toshiba Global Commerce Solutions is a dynamic billion-dollar global company based in Research Triangle Park, NC, providing retail store solutions to your favorite brands.  Have you ever been in a hurry and made use of the self-checkout at Lowe’s Foods, earned fuel rewards at Kroger, or just paid for purchases at retailers such as Walmart, Michaels, Carrefour, The Gap, Calvin Klein, Boots, Cencosud, BJ’s, or Costco?  These are just a few examples of our in-store solutions and impressive customer base that made us the world's installed market share leader. 

The nature of retail is changing quickly, so if you share our 'Together Commerce' vision of a seamless two-way, participatory shopping experience, let’s get together to drive the new economy. 

**Toshiba Global Commerce Solutions, Inc. offers a competitive salary and generous benefits package including the following:  **

Group health coverage (medical, dental, & vision)
Employee Assistance Programs
Company provided life insurance 
Employee discounts
Generous paid holiday schedule, paid vacation & sick/personal days  

EEO:

Toshiba Global Commerce Solutions is an equal opportunity/affirmative action employer that evaluates qualified applicants without regard to age, ancestry, color, religious creed, disability, marital status, medical condition, genetic information, military or veteran status, national origin, race, sex, gender, gender identity, gender expression and sexual orientation or any other protected factor. We also consider qualified applicants regardless of criminal histories, consistent with legal requirements.

Individuals who need a reasonable accommodation because of a disability for any part of the employment process should email benefits@toshibagcs.com to request an accommodation

DIVERSITY, EQUITY & INCLUSION:

We at Toshiba Global Commerce Solutions firmly believe that our people are an integral part to the success of our customers. Furthermore, we’re committed to Diversity, Equity, and Inclusion for all our people as highlighted by our 5 Core Principles (Create Outreach, Foster Belonging, Unleash Opportunity, Diverse Cultural Engagement and Culture of Transparency).  We’re passionate about our customers the retail industry and becoming a more responsible company as we help create a brighter future.

Equal Opportunity Employer/Protected Veterans/Individuals with Disabilities

The contractor will not discharge or in any other manner discriminate against employees or applicants because they have inquired about, discussed, or disclosed their own pay or the pay of another employee or applicant. However, employees who have access to the compensation information of other employees or applicants as a part of their essential job functions cannot disclose the pay of other employees or applicants to individuals who do not otherwise have access to compensation information, unless the disclosure is (a) in response to a formal complaint or charge, (b) in furtherance of an investigation, proceeding, hearing, or action, including an investigation conducted by the employer, or (c) consistent with the contractor’s legal duty to furnish information. 41 CFR 60-1.35(c)

CHAOS Industries is redefining modern defense with a multi-product portfolio that gives the ultimate advantage—domain dominance. The company's products are powered by Coherent Distributed Networks (CDN™), empowering warfighters, commercial air operators, and border protection teams to act faster, adapt rapidly, and stay ahead of evolving threats. 

CHAOS Industries was founded in 2022 and has raised a total of $1 billion in funding from leading investors, including 8VC, Accel, and Valor Equity Partners. The company is headquartered in Los Angeles, with offices in Washington, D.C., San Francisco, San Diego, Seattle, and London. For more information, please visit www.chaosinc.com.

About the Team: Mission Engineering at CHAOS turns simulation output into decisions. We run large-scale modeling and simulation campaigns across all warfighting domains and the full kill chain, against named threats, in operationally relevant scenarios, at the speed engineering, operational, and customer teams actually need. Every CHAOS engineering trade, pursuit, and customer engagement is anchored in rigorous, physics-based, tactically relevant, and statistically valid analysis, and we're scaling the function to meet that bar across a growing product portfolio.

About the Role: On the Mission Engineering team at CHAOS, you will design, develop, execute, analyze, and validate models and simulations to deliver operational analysis and system performance assessment across defense, national security, and commercial programs. You will have freedom to move rapidly and use your expertise to apply rigorous statistical methods to analyze simulation outcomes, quantify system effectiveness, and communicate actionable insights to technical teams, leadership, and customers. Your work will directly inform critical decisions around sensor performance, mission planning, weapon effectiveness, and platform capability evaluation.

This is a foundational hire. You will shape how CHAOS does mission analysis from day one, and you will have the freedom to move fast.

What You'll Do:

• Scope, plan, and execute modeling and simulation efforts and studies aligned to program objectives, managing your competing priorities and timelines effectively.
• Develop, configure, and execute analysis using mission-level models and simulations such as AFSIM, ESAMS, Brawler, Ansys STK, and/or physics-based models to evaluate system and platform performance in operationally relevant scenarios.
• Build and refine models of sensors, communications systems, aircraft (including unmanned), weapons, and spacecraft within mission-level simulation frameworks.
• Architect, implement, and validate models of both blue and red systems, sensors, communications, weapons, aircraft, spacecraft, and ground/maritime platforms, within mission- and engagement-level simulation frameworks.
• Define and apply rigorous statistical methodologies to simulation results to quantify measures of effectiveness and performance to produce relevant and defensible findings for internal and external stakeholders.
• Develop and maintain Python-based analysis tools and pipelines for data processing, statistical analysis, and visualization.
• Implement technical methodology, simulation best practices, and customer engagement.
• Document methodology, assumptions, and findings in technical reports and briefing materials, including data visualizations, and present results to both technical and non-technical audiences.
• Partner with engineering, product, growth, and customer teams to translate operational questions into well-structured analytical approaches and shape new business pursuits. Push back when the framing is wrong.

Minimum Requirements:

• Bachelor's degree or higher in Computer Science, Aerospace/Software/Computer Engineering, Data Science, Statistics, Mathematics, Operations Research, Physics, or a related field.
• 5+ years of experience supporting defense, intelligence, or advanced technology programs through industry or government employment.
• Demonstrated track record leading mission-level operations analysis studies and delivering decision-quality results to senior engineering and customer stakeholders.
• Extensive direct experience with combat simulations such as AFSIM, ESAMS, Brawler, Ansys STK, or equivalent, including ownership of rigorous methodology, not just execution.
• Significant experience developing analytical tools and applying rigorous statistical methods to interpret and present results.
• Strong proficiency in Python and MATLAB, including standard scientific computing libraries (such as Pandas, Polars, NumPy, SciPy, Scikit-Learn, Matplotlib, Seaborn, CuPy, or PyTorch).
• Exceptional data visualization skills and comfort developing CONOPS/OV-1 visuals and briefing packages.
• Proficiency with software development practices including version control and leveraging/validating outputs of AI-assisted coding tools.
• Demonstrated ability to lead analytical efforts and deliver products with minimal oversight, including leading projects and studies.
• Comfortable working on Linux-based systems and writing scalable scripts and software.
• Exceptional written and verbal communication skills, including experience briefing flag/general officer or SES-level audiences.
• Eligibility to obtain a Top Secret / Sensitive Compartmented Information (TS/SCI) clearance 

Preferred Requirements:

• Active TS/SCI clearance.
• Recognized expertise analyzing the full kill chain (find, fix, track, target, engage, assess) across multiple domains, including air-to-air, air-to-surface, surface-to-air, space, and electronic warfare engagements.
• Deep expertise in sensor performance analysis (especially radar) and in developing and validating models of sensors, communications, weapons, aircraft, spacecraft, or ground/maritime systems in mission-level simulation environments such as AFSIM or Ansys STK.
• Experience leading study teams or technical working groups across organizations, including model accreditation, V&V efforts, or threat-informed scenario development.
• Experience designing and analyzing large-scale Monte Carlo and DOE-driven simulation campaigns supporting system effectiveness or kill chain assessment.
• Exposure to Distributed Interactive Simulation (DIS) networking and visualization tools such as MAK VR-Forces, SIMDIS, or similar.
• Experience supporting rapid development programs across DoD services, DARPA, ONR, AFRL, COCOMs, the acquisition community, or commercial advanced technology programs.
• Experience supporting capture and positioning activities (RFI/RFP responses, white papers, technical exchanges) and shaping new business pursuits.

Why CHAOS?

• Health Benefits: Medical, dental, and vision benefits 100% paid for by the company
• Additional benefits: 401k (+ 50% company match up to 6% of pay), FSA, HSA, life insurance, and more
• Our Perks: Free daily lunch, ‘No meeting Fridays’, unlimited PTO, casual dress code
• Compensation Components: Competitive base salaries, generous pre-IPO stock option grants, relocation assistance, and (coming soon!) annual bonuses
• Team Growth: 250 employees and counting across 5 global offices

The stated compensation range reflects only the targeted base compensation range and excludes additional earnings such as bonus, equity, and benefits. If your compensation requirements fall outside of the range, we still encourage you to apply. The salary range for this role is an estimate based on a range of compensation factors, inclusive of base salary only. Actual salary offer may vary based on (but not limited to) work experience, education and/or training, critical skills, and/or business considerations. 

Recruiting Agencies: CHAOS Industries does not accept unsolicited resumes or outreach. Unsolicited submissions will not be reviewed or compensated.

#LI-onsite

•   7+ years of mortgage compliance experience at a non-bank lender, mortgage company, or state/federal regulatory agency
•   Expert-level knowledge of multi-state NMLS licensing for both entities and individuals, including license applications, amendments, renewals, and surety bond management; expert-level knowledge of multi-state licensing for both entities and individuals for title and escrow companies strongly preferred
•   Hands-on experience preparing and submitting regulatory filings, including HMDA LAR, NMLS Mortgage Call Reports (MCR), and state-specific periodic reports
•   Demonstrated ability to administer a Compliance Management System (CMS), including policy maintenance, training programs, and complaint management
•   Track record of managing state and federal (CFPB) regulatory examinations from preparation through remediation
•   Working knowledge of BSA/AML compliance program requirements, including SAR and CTR filing obligations; ability to serve as AML Compliance Officer if required
•   Experience identifying, tracking, and implementing regulatory changes affecting mortgage origination operations
•   Ability to resolve day-to-day loan-level compliance issues in a fast-paced, high-volume origination environment
•   Bachelor’s degree in business, law, or related field required; CRCM, CAMS, or comparable professional designation strongly preferred

At Clover Health, we are reinventing health insurance by combining the power of data with human empathy. We provide high-quality, affordable Medicare Advantage plans for America's seniors — prioritizing preventive care and leveraging technology to help physicians make more informed decisions. We always put our members first, and our success is measured by the quality of life of the people we serve.

We are building an Experience Center — not a call center. This is a meaningful distinction. We believe that if we create the most loyal members in Medicare Advantage, the financial outcomes will follow. The Director of Customer Experience will be the architect of that loyalty. This is a greenfield build with full operational ownership: standing up Clover's internal Experience Center in Houston, retiring existing outsourced relationships, and delivering a gold-standard Medicare Advantage member experience that scales. The role is fully onsite in North/NW Houston.

Our North Star: create members so delighted with Clover that they become our best marketers, reducing acquisition costs and driving retention through the quality of the experience alone.

Who We're Looking For:

We are deliberately casting a wider net than a traditional call center search. The right candidate may come from retail, hospitality, service operations, or healthcare — but what unites all strong profiles is a track record of creating customer loyalty, customer delight, and customer retention at scale. Call center experience is helpful, not required.

What is required:

• A builder's instinct — you've stood up teams, systems, and cultures from scratch. You know the difference between running a machine someone else built and building the machine yourself.
• Operational depth — you own P&L, manage headcount, build SOPs, and hold people accountable to them.
• Curiosity and a bias toward innovation — you don't plug in traditional methods because that's how it's always been done. You ask why, then build something better.
• A service-first mindset, not an efficiency-first mindset — you measure success by member loyalty and experience quality, and trust that operational efficiency follows great service.
• Scrappiness and energy — you are hungry to build a brand and want Clover to be the best thing that's ever happened to a Medicare member.

As Director, Customer Experience, you will:

Build the Experience Center

• Design and stand up Clover's internal member Experience Center in Houston, including hiring, onboarding, and developing agents and leads.
• Create a high-performing, mission-aligned team from diverse backgrounds, unified around delivering a gold standard in member experience.
• Develop SOPs, quality frameworks, agent onboarding programs, and performance infrastructure from the ground up.
• Establish and own all KPI baselines: NPS, CSAT, FCR, AHT, and voice-of-customer feedback loops.

Deliver Member Loyalty

• Define and execute a winning CX strategy focused on Medicare Advantage members and providers.
• Stand up and manage a concierge service tier for VIP and at-risk members.
• Build a Voice of the Customer feedback loop that drives real-time action and preventive intervention across the business.
• Champion a member-first culture at Clover and across our partners.

Drive Innovation and Technology

• Identify, evaluate, and implement AI-driven solutions: sentiment analysis, agent co-pilot tools, IVR optimization, call quality monitoring, and self-service automation.
• Leverage AI for training design, simulation-based learning, and knowledge management.
• Develop 'Next Best Action' scenarios to proactively enrich the member experience.
• Partner with IT to define a 'no wrong door,' channel-agnostic member journey.

Manage Operations and Compliance

• Own and rationalize existing third-party call center relationships, both stateside and offshore, with a path toward full insourcing.
• Partner with Clover's Compliance team to ensure regulatory compliance in all member communications, CTM response, and monthly delegatory reporting.
• Work cross-functionally with Sales, Marketing, Provider Engagement, Clinical Operations, Claims, and Enrollment to cascade clear direction to your team.
• Own P&L accountability for the Experience Center.

Success in this role looks like:

• Complete a compliance immersion with Clover's Compliance team covering CTM response, delegatory reporting, and CMS audit readiness.
• Complete stakeholder mapping across Clinical Operations, Provider Engagement, Enrollment, and IT.
• Present a validated Experience Center build plan — headcount, technology stack, SOP framework, and quality framework — for HM and COO review.
• Establish NPS, CSAT, FCR, and AHT baselines for existing member touchpoints.
• In your first year, you will have built a functioning Experience Center that members talk about — not because we asked them to, but because the service earned it.

This Is Not the Role For You If

We are building an Experience Center. Candidates who approach this role as a traditional call center optimization exercise will not be a fit.

• You believe call centers run a certain way because that's how call centers have always run.
• Your primary lens is efficiency metrics at the expense of experience quality.
• You lead through command and control. Clover operates collaboratively — this role requires the ability to build trust, rapport, and genuine relationships with agents, leads, and senior stakeholders.
• You cannot demonstrate direct, hands-on operational ownership. Advisory or consulting backgrounds without recent P&L accountability will not meet the bar for this role.

Benefits Overview:

• Financial Well-Being: Our commitment to attracting and retaining top talent begins with a competitive base salary and equity opportunities. Additionally, we offer a performance-based bonus program, 401k matching, and regular compensation reviews to recognize and reward exceptional contributions.
• Physical Well-Being: We prioritize the health and well-being of our employees and their families by providing comprehensive medical, dental, and vision coverage. Your health matters to us, and we invest in ensuring you have access to quality healthcare.
• Mental Well-Being: We understand the importance of mental health in fostering productivity and maintaining work-life balance. To support this, we offer initiatives such as No-Meeting Fridays, monthly company holidays, access to mental health resources, and a generous flexible time-off policy. Additionally, we embrace a remote-first culture that supports collaboration and flexibility, allowing our team members to thrive from any location. 
• Professional Development: Developing internal talent is a priority for Clover. We offer learning programs, mentorship, professional development funding, and regular performance feedback and reviews.

Additional Perks:

• Employee Stock Purchase Plan (ESPP) offering discounted equity opportunities
• Reimbursement for office setup expenses
• Monthly cell phone & internet stipend
• Remote-first culture, enabling collaboration with global teams
• Paid parental leave for all new parents
• And much more!

About Clover: We are reinventing health insurance by combining the power of data with human empathy to keep our members healthier. We believe the healthcare system is broken, so we've created custom software and analytics to empower our clinical staff to intervene and provide personalized care to the people who need it most.

We always put our members first, and our success as a team is measured by the quality of life of the people we serve. Those who work at Clover are passionate and mission-driven individuals with diverse areas of expertise, working together to solve the most complicated problem in the world: healthcare.

From Clover’s inception, Diversity & Inclusion have always been key to our success. We are an Equal Opportunity Employer and our employees are people with different strengths, experiences, perspectives, opinions, and backgrounds, who share a passion for improving people's lives. Diversity not only includes race and gender identity, but also age, disability status, veteran status, sexual orientation, religion and many other parts of one’s identity. All of our employee’s points of view are key to our success, and inclusion is everyone's responsibility.

#LI-ONSITE 

Pursuant to the San Francisco Fair Chance Ordinance, we will consider for employment qualified applicants with arrest and conviction records. We are an E-Verify company.

Security at most companies is reactive. A checkbox for auditors. A speed bump for engineers. A department that says no. That's not what we're building.

The Company

Sendbird is the #1 CPaaS platform for in-app communications — an enterprise-grade infrastructure company that gives businesses the APIs and SDKs to embed real-time chat, voice, and video directly into their own products. Over 4,000 brands trust us. Seven billion messages flow through our platform every month. 300 million monthly active users.

We powered conversations for DoorDash, Match Group, Noom, Yahoo Sports, Rakuten, and thousands more. We were good at what we did. Really good.

So we asked what comes next. With decades of leadership in communications infrastructure, the answer was clear: AI. In February 2025, we launched our AI agent for enterprise CX. Later that year, we introduced Delight.ai — and the name says everything about what we believe. AI's real promise isn't efficiency. It isn't cost savings. It's restoring what customer experience lost somewhere along the way: the feeling of being understood, of being genuinely cared for. We don't want customers to feel satisfied. We want them to feel delighted.

The Product

Delight.ai is the AI concierge for customer experience. Most AI agents forget you the moment the conversation ends. Ours doesn't. Delight.ai builds memory over time, learns preferences, and connects context across every channel—chat, SMS, email, voice, WhatsApp—without losing the thread. We're building AI that makes customers feel understood, seen, and remembered.

Why Head of IT & Security

We're an AI company handling enterprise-grade conversations at global scale, and our customers trust us with data that matters. That trust isn't a nice-to-have. It's a competitive differentiator. It's why DoorDash and Match Group chose us. It's why we've earned certifications that our competitors are still chasing.

Security here means being a partner to the business, not a blocker. It means building systems that scale as fast as we do. It means someone who understands that being a 24/7 global platform demands proactive security thinking—not just incident response. And it means someone who recognizes that AI doesn't just change our product—it changes the threat surface too.

We're not looking for someone who manages security from a distance. We're looking for a practitioner who rolls up their sleeves, builds programs that work well, and earns trust across the engineering org by being someone people want to work with.

The Role

This reports to the CFO. You'll lead a high-functioning, mature, and global team located in the United States and South Korea, with end-to-end accountability for Security, IT, and Compliance, ensuring these functions work in harmony to support our global scale.

You'll inherit a world-class program that's already SOC 2, HIPAA, ISO 27001, and ISO 42001 compliant. Your job is to take it further. You'll own Sendbird's comprehensive information security programs, manage and evolve our compliance frameworks, partner with engineering, and continuously build a security culture that's embedded in how we work — not bolted on as an afterthought. You'll champion defense-in-depth philosophy, ensuring a multi-layered approach to security that protects our customers, our data, and our reputation.

You'll also own global IT Operations — managing our IT infrastructure, networks, servers, and data, while supporting our expanding use of AI technology across internal systems and how we work. As the primary executive responsible for safeguarding our AI-first innovation, you'll scale our global internal business systems and maintain our position as the most trusted platform for the world's most demanding enterprises.

You'll lead the team, own how we secure our infrastructure, respond to incidents, and hold our position against an increasingly complex threat landscape. This is a hands-on builder role — not a talking-head role.

You might be this person if:

• You've built and run security programs at a B2B SaaS or cloud company—not just inherited them.
• You can walk an engineer through a threat model and walk a CFO through a risk summary—without losing either of them.
• You are well versed in compliance frameworks (ISO 27001, SOC 2, HIPAA, GDPR).
• You've managed or mentored a global security team and taken genuine pride in developing the people around you.
• You are organized and methodical with strong attention to detail and an ability to analyze and interpret information.
• You thrive in ambiguity and build structure where none existed.
• Your instinct when something goes wrong is to fix, document, and improve—not assign blame.
• You treat security as a conversation with the business, not a monologue at it.
• You've started using AI tools to work faster—and you're curious about what that means for the security programs you're building.

You need to have:

• 10+ years of combined experience across security management, IT operations, compliance, or consulting.
• 3+ years leading or managing a team including information security planning, scheduling, assignment, and monitoring of staff resources in an IT function.
• Hands-on experience with audit frameworks: ISO 27001, SOC 2, and/or HIPAA/GDPR.
• Background in global B2B technology, SaaS, or cloud-based businesses.
• Proven track record managing security incidents end-to-end.
• Strong understanding of security and compliance challenges unique to AI/LLMs.
• Bachelor's degree in Information Security, Computer Science, MIS, or related field.

What you'll actually do:

Own the program

• Maintain and continuously improve Sendbird's information security program—policies, processes, and controls that hold up under scrutiny.
• Drive continuous control monitoring to ensure we stay aligned with our chosen audit frameworks.
• Translate complex compliance requirements (HIPAA, GDPR, CCPA) into practical, actionable programs.
• Evaluate and adopt AI-powered security tooling to stay ahead of a threat landscape that's evolving faster than traditional defenses.

Partner with the business

• Work directly with the CTO and engineering teams to embed security into the product development lifecycle, not just review it at the end.
• Raise risk awareness across business stakeholders without crying wolf or creating friction.
• Be the person other teams want to work with—because you solve problems, not just flag them.
• Work with senior leaders to ensure our data privacy protocols are appropriate with our use of AI tools.

Lead the team

• Manage and develop a global lean security team, making sure each hire reflects and advances the goals of the program.
• Be a player-coach—this isn't a delegator role. You're in the work.

Respond and improve

• Establish and maintain incident response protocols that are fast, clear, and practiced—not just documented.
• Continuously strengthen the security posture of a platform that never sleeps.
• Turn every incident into a lesson. Turn every lesson into a control.

Added Value:

• Security certifications: CISM, CISA, CISSP, or equivalent.
• Experience at a global company operating across multiple time zones and regulatory environments.

Why Sendbird

We're a team of builders and thinkers that refuse to optimize for comfort. We're building the AI agent platform for customer experience—and we intend to own the category.

What we offer:

We take care of the people who build the future. Here's some of what you can expect when you join Sendbird:

• Medical, dental, and vision coverage, on us. Sendbird covers 100% of the premium for our employees and roughly 80% for their dependents.
• Generous time off. 20 days PTO, 13 company holidays, 7 sick days, 2 rest & rejuvenation days, 1 volunteer day, and your birthday off.
• $3,500 annual "Be Your Best Self" boost. Spend it on anything that helps you grow. Gym memberships, therapy, books, courses, massages, and more.
• Parental leave for all new parents. Time to be present for the moments that matter most.
• 401(k) from day one. Auto-enrollment, flexible contributions, and access to Vanguard's investment platform.
• HSA & FSA options. Pre-tax accounts to cover healthcare, dependent care, and commuter expenses.
• Life & disability coverage, fully paid. Life insurance and AD&D at 2x your salary, plus short- and long-term disability at no cost to you.
• AI-First Environment. Enterprise access to top LLMs (Claude, ChatGPT, Gemini) and your choice of vibe coding tools.

Pay Transparency

For cash compensation, we set standard ranges for all roles based on function, level, and geographic location. To determine our ranges, we utilize a variety of compensation data benchmarked against similar-stage growth companies. A reasonable estimate of the current salary range for this role is $280,000 – $320,000. This range is specific to the San Francisco Bay market. We consider several factors when making final compensation decisions including, but not limited to, skill sets, experience and training, licensure and certifications, and other business and organizational needs which may cause your specific offer to vary from the amount listed above.

Flexible Work Policy

We offer a flexible work schedule at Sendbird. We also value collaboration and relationship building. With those values in mind, we require all employees to gather with their team in the office three days per week as a minimum. Some of our roles require a more frequent in-office schedule. Please work with your manager to understand the office time requirements for your position.

What diversity and inclusion mean to us

There is no such thing as a perfect candidate and the best employees come from a wide range of backgrounds, experiences, and skill sets. Sendbird is a place where everyone can learn and grow. We respect, promote, and encourage diversity for equal employment opportunities and encourage you to apply if this role excites you.

Sendbird is building the AI workforce of tomorrow, and we hire that way too. Learn more about our interview process, how we evaluate candidates, and the role AI plays along the way.

About the Role

Apollo is seeking a Manager, GTM Analytics & Intelligence to join our Revenue Operations leadership team. This is a senior leadership role sitting at the intersection of GTM strategy, data infrastructure, and analytical execution. You will own the end-to-end analytical capability supporting Apollo's Sales and Post-Sales organizations — leading a team of analysts and serving as the authoritative voice on GTM data strategy, forecasting, metrics governance, and data-driven insight.

You will work closely with BI/Analytics, Sales Ops, CS Ops, Finance, and GTM leadership to define how we measure performance, model our ARR waterfall, standardize our metrics taxonomy, and operationalize the cadences that keep our go-to-market engine running with precision. This is a high- impact role for a senior analytics leader who combines deep technical rigor with the strategic instincts of a revenue operator.

What You'll Do

Team Leadership & Development

• Hire, build, and lead a team of GTM analysts dedicated to supporting Sales and Post-Sales functions, fostering a culture of analytical excellence, ownership, and continuous improvement.
• Set team priorities, manage cross-functional stakeholder relationships, and ensure analytical capacity is aligned to the highest-leverage GTM needs.
• Coach and develop analysts to grow as both technical practitioners and strategic business partners.

GTM Data Strategy & Governance

• Own and maintain Apollo's GTM data strategy — defining how GTM data is structured, governed, and trusted across the organization.
• Partner with the BI/Analytics team to inform reporting model design, establish data governance standards, and drive metrics standardization across Sales, Pipeline Generation, and Customer Success.
• Define, document, and operationalize core GTM metrics including ARR accounting logic, logo definitions, funnel metrics, retention, and expansion — ensuring consistency and confidence across all reporting surfaces.
• Ensure Salesforce and connected data sources are well-understood, accurately modeled, and effectively leveraged across all reporting and analytical workflows.

Analytical Forecasting

• Own and continuously improve Apollo's analytical forecasting capability across all GTM functions and ARR levers, including New Business Sales, Pipeline Generation, Pipeline Coverage, and Customer Retention.
• Build and maintain advanced forecasting models that integrate signals across the full ARR waterfall, enabling leadership to plan with confidence and act with foresight.
• Partner with Finance and GTM leadership on planning cycles, quota setting, and scenario modeling to support resource allocation and strategic decisions.

GTM Data Management & Operating Cadences

• Own the data management processes that underpin Apollo's GTM Operating Cadences — including QBRs, pipeline reviews, board reporting, and executive dashboards.
• Ensure timely, accurate, and actionable data is available to support recurring business reviews and ad hoc leadership requests.
• Define and maintain data pipelines and reporting infrastructure in partnership with BI/Analytics and RevOps.

Data Change Management

• Own and facilitate data change projects that impact GTM reporting, forecasting, or planning functions — including CRM migrations, metric redefinitions, system integrations, and tooling transitions.
• Lead cross-functional alignment on data changes, managing communications, timelines, and validation to ensure continuity of reporting and stakeholder trust.

GTM Strategy & Analytical Insights

• Serve as a strategic analytical partner to GTM leadership, delivering insights and exploratory analyses that surface opportunities, flag risks, and inform GTM strategy.
• Translate complex, ambiguous business questions into structured analyses and clear executive narratives.
• Proactively identify trends across sales performance, pipeline health, customer retention, and competitive dynamics that should influence GTM prioritization.

Qualifications and Experience

• 8+ years of experience in Revenue Operations, GTM Analytics, Strategy & Operations, or a closely related field, with at least 2–3 years in a people management capacity.
• Demonstrated ability to lead and develop high-performing analytical teams in a fast-paced, high-growth SaaS environment.
• Expert-level SQL skills, with the ability to build complex, performant queries and data models.
• Deep experience with Salesforce data and architecture.
• Proven track record of owning GTM data strategy — from metrics standardization and governance through reporting model design and stakeholder enablement.
• Strong experience building and maintaining revenue forecasting models across multiple ARR levers.
• Advanced proficiency in data visualization and storytelling using tools such as Tableau, Looker, or similar.
• Strong understanding of B2B SaaS GTM motions, including acquisition funnels, pipeline economics, retention, and expansion.
• Ability to translate ambiguous business questions into structured analyses and insights.
• Excellent communication skills and comfort working cross-functionally with technical and non-technical stakeholders, including executive audiences.
• Experience working in fast-paced, product-led, high-growth SaaS companies.
• Exceptional skills in cross-functional collaboration, data analysis, and operational problem solving.

About the team

The Data Delivery team builds the systems that help StackAdapt customers and internal teams understand campaign performance.

We process, organize, and serve large volumes of campaign and marketing data so it can be used reliably across customer-facing dashboards, reporting, billing, planning, campaign pacing, measurement, exports, and internal analytics.

Our work turns raw activity — such as impressions, clicks, conversions, spend, pacing, audience reach, creative performance, and cross-channel engagement — into accurate and actionable insights.

The team works closely with product managers, backend engineers, web engineers, data scientists, analysts, business teams, and customer-facing teams to make data accurate, timely, scalable, and easy to use.

Why this role matters

StackAdapt is expanding into the next generation of AI-powered advertising and marketing execution. As the platform grows across media, email, social, and emerging AI-powered channels, customers need a trusted view of performance across the full customer journey.

The Data Delivery team is at the forefront of making this possible. We build the reporting, measurement, planning, billing, API, export, and data-serving systems that help customers trust the data, understand performance, and optimize campaigns.

As a Staff Software Engineer I on Data Delivery, you will lead complex technical initiatives across backend systems, with a focus on measurement and planning. You will act as a project and domain DRI for this area: translating product requirements into technical requirements, clarifying feasibility and trade-offs, shaping milestones, identifying risks, and keeping execution moving.

You will partner closely with product, engineering, and engineering management to recommend technical options, push back on unrealistic plans when needed, and help the team make sound decisions. Your work will help build the technical foundation for reliable customer-facing insights and make new product capabilities easier to launch and scale.

To learn more about StackAdapt’s broader platform vision, watch Yang Han discuss the evolution of StackAdapt’s AI-powered advertising and marketing platform: How AI Advertising Platform StackAdapt Connects Marketers With Agencies - CTO Yang Han

What you’ll be doing

• Domain ownership: Act as a project and domain DRI for measurement and planning initiatives within Data Delivery.
• Technical planning: Translate product requirements into technical requirements, clarify feasibility and trade-offs, shape milestones, and identify risks early.
• Execution leadership: Keep complex initiatives moving by unblocking decisions, coordinating across teams, and giving engineering leadership clear options and recommendations.
• Scalable data systems: Build reliable systems that process, organize, and serve large volumes of campaign and marketing data across StackAdapt.
• Customer-facing impact: Power reporting, measurement, planning, billing, pacing, exports, APIs, and analytics that customers and internal teams depend on.
• System design: Make thoughtful technical decisions that balance correctness, reliability, latency, freshness, cost, and long-term maintainability.
• Cross-functional partnership: Work closely with product, engineering, data science, analytics, and business teams to turn product goals into strong technical solutions.
• Operational excellence: Improve monitoring, testing, data quality, incident response, and documentation so our systems are easier to trust and operate.
• Technical mentorship: Support engineers through design reviews, code reviews, technical guidance, and clear communication of trade-offs.

What you’ll bring

• Backend and data systems experience: Strong experience building scalable services, distributed systems, data platforms, or data-intensive applications.
• Project leadership: Experience leading complex technical projects with ambiguous requirements, multiple stakeholders, and meaningful trade-offs.
• System design depth: Strong judgment across APIs, data pipelines, databases, distributed systems, observability, reliability, and operational ownership.
• Data quality mindset: Ability to reason about correctness, freshness, completeness, consistency, cost efficiency, and customer trust.
• Product judgment: Interest in building systems that support customer-facing reporting, measurement, planning, optimization, and analytics.
• Technical communication: Ability to explain decisions clearly, align stakeholders, and document important trade-offs.
• Mentorship: Experience helping other engineers grow and raising the technical bar of a team.
• Technical stack: Strong programming skills; experience with Golang and technologies such as Kafka, TiDB, Redshift, Vitess, Iceberg, StarRocks, or Trino is a plus.
• Domain experience: Experience in adtech, marketing technology, reporting, analytics, billing, attribution, planning, or high-volume event processing is a plus.

What success looks like

You will help Data Delivery build trusted, scalable, and efficient data systems that customers and internal teams rely on to understand performance and make better decisions.

In practice, this means:

• Measurement and planning initiatives have clear technical direction, realistic milestones, and strong execution across teams.
• Customers can trust the data they use to evaluate and optimize campaigns.
• Core data systems are more reliable, scalable, and easier to build on.
• New metrics, datasets, APIs, exports, and reporting capabilities can launch faster and with greater confidence.
• Product and engineering teams can build new advertising, marketing, measurement, and AI-powered capabilities more easily.
• The team makes better technical decisions because trade-offs are clearly understood and communicated.
• Engineers around you grow through your mentorship, guidance, and example.
• Data Delivery helps StackAdapt scale new product opportunities by giving customers a trusted view of performance across channels and the customer journey.

#LI-TM8

About the team

The Data Delivery team builds the systems that help StackAdapt customers and internal teams understand campaign performance.

We process, organize, and serve large volumes of campaign and marketing data so it can be used reliably across customer-facing dashboards, reporting, billing, forecasting, campaign pacing, measurement, exports, and internal analytics.

Our work turns raw activity — such as impressions, clicks, conversions, spend, pacing, audience reach, creative performance, and cross-channel engagement — into accurate and actionable insights.

The team works closely with product managers, backend engineers, web engineers, data scientists, analysts, business teams, and customer-facing teams to make data accurate, timely, scalable, and easy to use.

Why this role matters

StackAdapt is expanding into the next generation of AI-powered advertising and marketing execution. As the platform grows across media, email, social, and emerging AI-powered channels, customers need a trusted view of performance across the full customer journey.

The Data Delivery team is at the forefront of making this possible. We build the reporting, measurement, forecasting, billing, API, export, and data-serving systems that help customers trust the data, understand performance, and optimize campaigns.

As a Senior Staff Software Engineer on Data Delivery, you will help shape the long-term technical strategy for Data Delivery and the broader Stats & Analytics domain. You will work across teams to understand how the platform fits together, identify the right technical investments, and enable new product and feature development through scalable, reliable, and well-designed data systems.

This role is ideal for someone who can operate across a broad technical surface area, connect product goals with platform architecture, and influence technical direction beyond a single team.

To learn more about StackAdapt’s broader platform vision, watch Yang Han discuss the evolution of StackAdapt’s AI-powered advertising and marketing platform:
How AI Advertising Platform StackAdapt Connects Marketers With Agencies - CTO Yang Han

What you’ll be doing

• Technical strategy: Shape the long-term architecture and technical direction for Data Delivery and related Stats & Analytics systems.
• Cross-team leadership: Lead initiatives that span multiple teams, systems, and product areas, helping teams align on durable technical solutions.
• Platform enablement: Build and guide systems that make it easier to launch new reporting, measurement, forecasting, billing, export, and analytics capabilities.
• System design: Make high-impact technical decisions across APIs, data pipelines, data models, distributed systems, storage, serving layers, and operational patterns.
• Product partnership: Work with product, engineering, data science, analytics, and business leaders to translate company priorities into technical roadmaps.
• Technical quality: Identify systemic gaps in reliability, scalability, data quality, developer experience, and operational ownership, then drive improvements.
• Decision-making: Clarify trade-offs around correctness, latency, freshness, cost, migration complexity, maintainability, and long-term platform leverage.
• Technical mentorship: Coach and mentor engineers, including senior engineers, through architecture reviews, design discussions, and strategic technical guidance.

What you’ll bring

• Broad technical leadership: Experience shaping technical direction across teams, domains, or large platform areas.
• Backend and data systems expertise: Deep experience building scalable services, distributed systems, data platforms, or data-intensive applications.
• Strategic system design: Strong judgment across APIs, data pipelines, databases, distributed systems, observability, reliability, and long-term architecture.
• Cross-functional influence: Ability to align engineering, product, data science, analytics, and business stakeholders around technical strategy.
• Platform thinking: Ability to design systems that create leverage for multiple teams and make future product development easier.
• Data quality mindset: Strong ability to reason about correctness, freshness, completeness, consistency, explainability, cost efficiency, and customer trust.
• Business and product judgment: Ability to connect technical investments to customer impact, product velocity, reliability, and long-term business value.
• Technical communication: Ability to explain complex technical trade-offs clearly to both technical and non-technical audiences.
• Mentorship: Experience developing senior engineers and raising engineering standards across a team or domain.
• Technical stack: Strong programming skills; experience with Golang and technologies such as Kafka, TiDB, Redshift, Vitess, Iceberg, StarRocks, or Trino is a plus.
• Domain experience: Experience in adtech, marketing technology, reporting, analytics, billing, attribution, forecasting, or high-volume event processing is a plus.

What success looks like

You will help Data Delivery and the broader Stats & Analytics domain build trusted, scalable, and efficient data systems that enable faster product development and better customer outcomes.

In practice, this means:

• Data Delivery has a clear long-term technical direction that supports StackAdapt’s product and platform growth.
• Teams can launch new reporting, measurement, forecasting, billing, export, and analytics capabilities faster and with greater confidence.
• Core data systems are more reliable, scalable, cost-efficient, and easier to evolve.
• Product and engineering teams have a stronger understanding of how Stats & Analytics systems fit together.
• Technical trade-offs are clearly understood, documented, and aligned across teams.
• Engineers around you grow through your mentorship, strategic guidance, and example.
• Data Delivery helps StackAdapt scale new advertising and marketing opportunities by giving customers a trusted view of performance across channels and the customer journey.

Job Title: Lead Product Designer
Employment Status: Exempt
Office Hours: Hybrid
Location: Vienna, Austria OR Boston, MA, USA
Compensation: Vienna based: €110K+ salary based on experience, Boston based: $155K-$168K salary. Compensation also includes performance-based bonus program and equity
*compensation dependent on related experience level

About Ketryx:

Ketryx is the AI-native compliance platform for regulated industries. We help medical device, pharma, and automotive teams ship software faster without compromising on the safety and quality standards their industries — and their patients — depend on.

We're a Series B company with offices in Boston and Vienna, and we're building the system of record for how regulated AI gets developed and shipped.

About the Role:

We're hiring a Lead Product Designer to make our design team a primary source of user truth at Ketryx.

Our users are not casual software consumers. They are systems engineers, quality leads, regulatory specialists, and software developers working on products where mistakes have real consequences. Designing for them means understanding their work at a depth most B2B companies never reach — and translating that understanding into workflows that feel obvious to the people who live in them every day.

You'll build and lead a research-led design function that deeply understands these personas, shapes what we build (not just how it looks), and partners with product on every roadmap decision. You'll inherit a small team in Vienna, a strong product partnership, and a company that takes design seriously as a peer function across R&D.

This is a hands-on leadership role at early-stage pace. You should be excited to run the playbook yourself before scaling it.

Responsibilities:

• Own discovery as a craft. Stand up a JTBD and persona knowledge base that PMs, engineers, and customer success reference weekly as shared vocabulary. Run a sustained cadence of user research — interviews, synthesis, prototype-based hypothesis testing — at a depth that would have required a much larger research org a few years ago.
• Shape the roadmap upstream. Embed designers as partners with product managers from the earliest stages of discovery, not as downstream service providers. Be the person who can change a roadmap decision through research rather than assertion. Install the rituals — design reviews, discovery syncs, artifact ownership — that keep the user voice central when commercial pressure pulls direction elsewhere.
• Design end-to-end workflows for specialized users. Lead design for products used by multiple personas across a single regulated workflow — from upstream tools like Jira, Polarion, and GitHub all the way through to compliance artifacts and audit-ready records. "User-friendly" here doesn't mean consumer polish; it means making genuinely complex work feel coherent.
• Build the team and the operating model. Develop the design team thoughtfully. Raise the craft bar on persona-to-workflow translation. Establish the standards, systems, and tooling that let design scale without depending on a single leader being in every room.
• Operationalize AI in the design process. Use AI-native tooling to compress the discovery-to-insight loop and run more research, more rigorously, than a traditional team of your size could. We're more interested in how you go deeper on discovery than how fast you can prototype.

Required Skills:

• A track record shipping design for specialized B2B users in regulated or technically deep domains — medtech, legal tech, compliance, industrial, developer tools, finance.
• A research-led orientation. You can show — not describe — a JTBD or persona knowledge base you've built, and walk us through a product decision it shaped.
• Hands-on experience leading a design team through the AI-native transition, with a perspective that goes beyond "we prototype faster now."
• Currently a design lead or strong #2 at a Series B/C B2B SaaS company. Early-stage operating experience is essential.
• Willing and able to travel to Vienna every 4–6 weeks, with heavier travel in the first three months.

Logistics:

This role can be Boston, MA or Vienna, AT based, with travel between offices every 4–6 weeks. Expect heavier travel during your first three months as you get to know the team and the work. The role reports to the Head of Product and partners closely with our CTO and product leadership.

If this sounds like the right next step, we'd love to hear from you.

Keywords: design, ui, ux, ui/ux, user interface, user experience, design, lead

Role Description: 

As a People Operations Lead, you will serve as the operational backbone and strategic right hand of the Chief People Officer, owning the infrastructure that makes our people programs run while serving as a trusted partner to leaders and employees across every department.

This is a company-wide role that lives at the intersection of HR operations, people strategy, and organizational partnership. You will build and improve the systems, processes, and programs that shape the Defense Unicorns employee experience from day one through every milestone that follows. This is not a support role — it is a high-trust, high-visibility position for someone who moves fast, thinks critically, and takes action: identifies gaps, takes ownership, and drives solutions forward without waiting to be directed.

At Defense Unicorns, the order of priority is: 1) People 2) Culture 3) Process 4) Technology.

We champion our values, are open to experimentation, take ownership, and have fun doing it. As a fast-growing company, policies and processes are continuously being defined and refined and this person will be a key architect of that work, not just a follower of it.

Responsibilities: 

Company-Wide People Leadership

• Navigate complex employee situations with sound judgment, ensuring outcomes are fair, timely, and compliant with applicable laws and regulations.
• Support managers in building high-performing teams through guidance on goal-setting, coaching, performance conversations, and development planning.
• Build trusted relationships across the organization, serving as a knowledgeable resource on people matters including employee relations, compensation guidance, and career growth.
• Collaborate with leaders across functions to support workforce planning efforts, including headcount forecasting and partnership with Talent Acquisition on hiring execution.
• Support processes around career planning, learning and development, and overall performance management  in coordination with the CPO.
• Cultivate a positive, engaging work environment that reflects Defense Unicorns’ values. 

HR Operations & Employee Lifecycle

• Lead and continuously improve HR operational processes across the full employee lifecycle, onboarding, offboarding, promotions, transfers, leaves, and everything in between.
• Manage employee data in Rippling with an obsession for accuracy and data integrity across hires, transfers, promotions, and terminations.
• Partner with the team to enhance the onboarding process end-to-end, from recruiter handoff through pre-employment screenings, I-9 verification, orientation, and onboarding survey.
• Support leave administration from preparation through return, in coordination with People Ops, Payroll, and Finance.
• Support employees and managers on HR questions across the full employee lifecycle, escalating complex matters appropriately.
• Ensure HR practices comply with applicable federal, state, and international employment laws; maintain audit-ready documentation and employee records.
• Partner with Legal, Finance, and Security to support compliance initiatives, audits, and tracking of compliance training.

Process Improvement & Systems

• Identify inefficiencies and implement scalable, standardized processes and workflows across HR functions, globally and domestically.
• Develop, document, and maintain HR SOPs, policies, and internal knowledge bases (Notion, Rippling, and beyond).
• Drive HR operational excellence through automation, system enhancements, and best practices, refining processes to be scalable and AI-ready.
• Actively identify and implement AI-powered tools and workflows to automate repetitive tasks, surface insights faster, and improve the overall employee experience.
• Ensure data integrity, accuracy, and reporting consistency across HR systems (HRIS, ATS) in partnership with the broader People Ops team.

Project & Program Management

• Lead and execute People Ops projects including process redesigns and cross-functional initiatives, owning timelines, stakeholders, and deliverables.
• Partner with People Ops leadership to prioritize and drive strategic people initiatives; track and report on progress, risks, and outcomes.
• Manage programs across the People Ops team, anything from vendor management to build new workflows to meet emerging business needs.
• Create, implement, and own operational people initiatives such as internal transfer processes, triage workflows, and HRIS process improvements.
• Optimize performance management processes, including HRIS cycles and compensation planning support.

Analytics & Reporting

• Analyze HR metrics, including turnover, headcount, engagement, time-to-hire, to identify trends and drive data-informed decisions.
• Build and maintain dashboards and reporting to support business decisions; provide ad hoc insights to the CPO and leadership.
• Dive into People data to answer questions from the business and proactively surface stories the data is telling.
• Provide monthly reporting to People Ops and department leaders on workforce updates and program outcomes.

Travel Expectations/Requirements: 5% - 10%

The listed responsibilities are not exhaustive and additional responsibilities may be assigned based on the evolving needs of the organization. We are seeking a dynamic individual who is able to adapt and take on new responsibilities as they arise.

Preferred Experience and Qualifications:

• 5+ years of progressive HR experience spanning both HR operations and HR generalist responsibilities.
• Demonstrated ability to serve as a trusted partner to leaders and employees across multiple functions simultaneously.
• Demonstrated AI fluency, including hands-on use of Claude/ChatGPT for building reports, automating workflows, and driving projects. Comfortable experimenting with AI tools and integrating them into HR operations.
• Proven ability to design and implement scalable HR processes in a fast-growing, ambiguous environment.
• Strong experience supporting global HR functions (U.S. required; Europe is a plus).
• Proficiency in HRIS and ATS systems; Rippling and Greenhouse experience strongly preferred.
• Strong analytical skills and experience working with HR data and reporting; comfortable building dashboards and telling stories with data.
• Solid understanding of performance management, employee relations, and compensation planning.
• Strong knowledge of HR laws, regulations, and compliance requirements (federal, state, and international).
• Excellent communication and interpersonal skills, with the ability to influence and build trust at all levels of the organization.
• Exceptional organizational skills with the ability to manage competing priorities without losing sight of the details.
• Trusted to handle sensitive and confidential information with professionalism and discretion.
• Proactive, solutions-oriented mindset with a bias toward action and continuous improvement.
• Demonstrated track record of driving process improvements and identifying ways to optimize workflows.
• Adept at navigating challenging, nuanced situations with tact and sound judgment.
• Ability to work independently and collaboratively in a fast-paced, fully remote environment.
• Bachelor’s degree in Human Resources, Business Administration, or related field preferred.

About the Role:

We are hiring a Platform Product Manager to own and evolve foundational platform capabilities, starting with Identity and Access Management, or IAM. This role sits at the center of how our enterprise AI platform scales: who can access what, how systems integrate, and how customers operate securely and reliably across complex environments.

This is a great role for someone who is technically fluent, highly proactive, and excited to take real ownership of an important product area. You do not need to be an IAM expert on day one, but you should be comfortable digging into technical systems, partnering closely with engineering, asking sharp questions, and making clear product decisions in ambiguous areas.

You’ll work closely with engineering, security, customer-facing teams, and other Product Managers to define, prioritize, and deliver capabilities that support both AI agents and human workflows. Over time, this role may expand into additional shared platform capabilities.

What You’ll Do:

• Own and drive foundational platform capabilities, starting with IAM, including authentication, authorization, user management, access control models, and auditability 
• Define the roadmap and backlog for your product area, balancing customer needs, enterprise readiness, and long-term platform direction
• Partner closely with engineering and security to make product decisions, evaluate tradeoffs, and drive execution
• Work with Solution Architects and implementation teams to ensure platform capabilities are practical to deploy, integrate, and operate in real customer environments
• Support integrations with enterprise systems used for access control and provisioning, such as HRIS, CCaaS, ITSM, and identity providers
• Bring structure to ambiguous problems, proactively drive decisions, and keep work moving across multiple parallel workstreams
• Help customer-facing teams understand how platform capabilities work, including configuration, rollout, and operational guidance
• Contribute to the evolution of shared platform capabilities beyond IAM as priorities emerge

What We’re Looking For:

• 3+ years of experience in product management or a technical / technical-adjacent role, such as software engineering, solutions architecture, technical program management, implementation, or similar
• Strong technical fluency: you’re comfortable discussing APIs, system behavior, architecture, technical tradeoffs, and implementation details with engineering teams
• Strong product judgment and the ability to make clear decisions in ambiguous, systems-level problem spaces
• High ownership, strong follow-through, and a bias toward action
• Ability to work effectively across engineering, security, customer-facing, and implementation teams

Bonus Points:

• Experience with identity, access, or permissions systems, such as IAM, RBAC, authentication flows, SSO, SCIM, or provisioning
• Prior hands-on engineering experience or experience working deeply with technical systems
• Experience with platform, infrastructure, developer-facing, enterprise SaaS, or other technically complex products
• Familiarity with enterprise security or audit concepts, such as least privilege, audit logs, access governance, or compliance workflows

Perks & Benefits:

We offer a comprehensive and people-first benefits package to support you at work and in life:

• Comprehensive medical, dental, and vision coverage with plans to fit you and your family
• Flexible PTO to take the time you need, when you need it
• Paid parental leave for all new parents welcoming a new child
• Retirement savings plan to help you plan for the future
• Remote work setup budget to help you create a productive home office
• Monthly wellness and communication stipend to keep you connected and balanced
• In-office meal program and commuter benefits provided for onsite employees

Compensation at Cresta 

Cresta’s approach to compensation is simple: recognize impact, reward excellence, and invest in our people. We offer competitive, location-based pay that reflects the market and what each individual brings to the table.

The posted base salary range represents what we expect to pay for this role in a given location. Final offers are shaped by factors like experience, skills, education, and geography. In addition to base pay, total compensation includes equity and a comprehensive benefits package for you and your family.

Salary Range: $130,000–$190,000 & Offers Equity

We have noticed a rise in recruiting impersonations across the industry, where scammers attempt to access candidates' personal and financial information through fake interviews and offers. All Cresta recruiting email communications will always come from the @cresta.ai domain. Any outreach claiming to be from Cresta via other sources should be ignored.  If you are uncertain whether you have been contacted by an official Cresta employee, reach out to recruiting@cresta.ai

Legend Biotech is seeking a Senior Manager, Internal Controls & Sustainability Reporting as part of the Finance team based in Bridgewater, NJ.

Role Overview

The Senior Manager, Internal Controls & Sustainability Reporting is responsible for executing the design, implementation, evaluation, and continuous improvement of the company’s internal control framework across financial reporting and select non‑financial reporting processes. This role plays a critical leadership position in ensuring compliance with SOX (404), managing enterprise-wide control assessments, partnering with business and IT leaders, and serving as a key liaison with Internal Audit and external auditors.
This role is critical to maintaining the integrity of the company’s reporting and supporting growth through strong governance and risk management. The Senior Manager, Internal Controls & Sustainability Reporting will also support the development and enhancement of sustainability reporting, and will have high visibility with finance leadership and the opportunity to meaningfully shape the internal control environment.
Prior experience with sustainability or ESG reporting is not required

Key Responsibilities

SOX & Internal Controls Leadership

• Drive the company’s SOX 404 compliance program end to end, including scoping, risk assessment, control design, testing strategy, remediation, and certification support.
• Evaluate the effectiveness of entity-level, process-level, and IT general controls (ITGCs).
• Support management’s assessment of internal controls over financial reporting (ICFR) and support quarterly and annual certifications.

Risk Assessment & Control Design

• Partner with process owners to identify financial reporting risks and design efficient, scalable controls.
• Assist in the standardization and optimization of controls, reducing redundancy while maintaining compliance.
• Assess the impact of new accounting standards, system implementations, acquisitions, and process changes on internal controls.

Audit & Stakeholder Management

• Coordinate walkthroughs, testing, issue resolution, and audit deliverables, proactively managing timelines and risks to prevent delays.
• Support the remediation of control deficiencies, including significant deficiencies and material weaknesses.
• Track control deficiencies, lead root cause analysis, and oversee remediation efforts through closure.

Process Improvement & Governance

• Support continuous improvement initiatives, including automation and use of governance, risk, and compliance (GRC) tools.
• Support broader GRC initiatives as needed.
• Assist with special projects for the Controller or CFO, including M&A integration and transformation initiatives.

Operational Audits

• Track and drive closure of operational audit deficiencies impacting the finance function, including follow‑up and remediation oversight.
• Collaborate with operational managers to design and implement effective controls to mitigate identified deficiencies.
• Modify policies, procedures, and internal control documentation to reflect corrected processes.
• If necessary, provide training to staff on updated processes and strengthen the overall control culture.

Sustainability Reporting (expected to be 25-50% of role)

• Support sustainability reporting processes aligned with global regulatory frameworks to promote accuracy, completeness, and assurance readiness.
• Assist with the development and maintenance of internal control frameworks over sustainability data.

Requirements

• Bachelor’s degree in Accounting, Finance, or related field.
• 7+ years of progressive experience in internal controls, SOX, public accounting, or a combination thereof. Big 4 or national public accounting firm experience a plus.
• Strong knowledge of COSO framework and exposure to IT general controls and automated control environments.
• Exposure to automation, data analytics, and/or AI‑enabled tools is a plus.
• ESG or Sustainability reporting experience preferred, not essential.
• CPA a plus.
• Knowledge of IFRS a plus.

#Li-LB1

#Li-Hybrid

Location: This role is based at our College Park, MD office, with the option to work a few days a week remotely.
Travel: Up to 25%, domestic and international
Job ID: 1544

The Role: 

We are looking for a Director – Revenue Forecasting to own and elevate IonQ’s revenue forecasting function across the enterprise, including its growing portfolio of subsidiaries. This is a mission-critical role operating at the intersection of finance, operations, and commercial strategy — requiring both technical mastery and organizational influence. You will build and govern a forecasting process that can withstand high levels of internal and external scrutiny, translating complex, multi-entity contract portfolios into precise, defensible revenue projections. You will act as the connective tissue between manufacturing, supply chain, finance, and commercial leadership — navigating a matrixed organization. Critically, you will be accountable for shifting recently integrated entities from “integration mode” into “accountability mode,” establishing the financial KPI frameworks and forecasting disciplines that define a high-performing, public-company finance organization.

Responsibilities:

• Own IonQ’s end-to-end revenue forecasting process across all business units and subsidiaries, ensuring a single, consistent, and auditable view of revenue across the enterprise
• Develop and maintain Percentage of Completion (PoC) revenue forecasting models for IonQ’s complex contracts, with precision sufficient for public company reporting 
• Identify, flag, and escalate margin issues and problematic commercial commitments embedded in the contract portfolio, partnering with legal, commercial, and operations teams to develop remediation plans
• Lead the financial KPI translation process for newly acquired and integrated subsidiaries, converting operational metrics into standardized revenue forecasting frameworks aligned with IonQ’s corporate reporting structure
• Serve as a strategic CFO partner to Product Families, providing them with forward-looking revenue visibility and actionable analysis to support operational and commercial decision-making
• Drive the transition of integrated subsidiaries from post-acquisition integration mode into full financial accountability mode, establishing forecast ownership, cadence, and review rigor at the BU level
• Coordinate and align forecasting inputs across a complex stakeholder network including manufacturing, supply chain, program management, and finance to produce consolidated, bottoms-up revenue outlooks
• Partner with Investor Relations and Corporate Development to ensure revenue forecast integrity for earnings guidance, investor communications, and M&A diligence workstreams
• Establish forecasting governance standards, documentation practices, and internal controls 
• Continuously improve the tools, systems, and processes underpinning revenue forecasting, including integration with ERP, FP&A platforms, and program management systems

Requirements:

• 15+ years of professional experience or an equivalent combination of education and experience
• Bachelor’s degree or higher in Finance, Accounting, Economics, or a related analytical field; CPA or CFA designation a strong plus
• 8–10 years of progressive finance experience with direct, hands-on ownership of Percentage of Completion (PoC) revenue forecasting in a complex, contract-driven industry such as aerospace & defense, experimental or quantum computing, telecommunications, or advanced networking
• Deep understanding of ASC 606 revenue recognition principles as applied to long-duration contracts, including cost-to-complete estimation, milestone-based recognition, and contract modification accounting
• Demonstrated experience identifying and surfacing negative-margin commercial commitments within a contract portfolio, with the ability to quantify exposure and recommend corrective action
• Proven track record managing and synthesizing inputs across a matrixed stakeholder environment including manufacturing, supply chain, program management, and executive leadership
• Experience supporting or leading the financial integration of acquired subsidiaries, including KPI harmonization, forecast model build-out, and transition to ongoing accountability structures
• Strong process orientation with the organizational discipline to design, document, and enforce forecasting cadences and governance frameworks at scale
• Exceptional executive presence and communication skills; ability to present complex revenue dynamics clearly to CFO, board, and investor audiences
• High comfort operating with ambiguity and competing priorities in a fast-scaling, public-company environment

Preferred Qualifications:

• Prior experience in a finance management role at an aerospace & defense prime contractor, government technology company, or advanced networking or sensing business with active U.S. government contract portfolios
• Familiarity with DCAA (Defense Contract Audit Agency) audit processes and compliance requirements for cost-type and fixed-price government contracts
• Experience working alongside M&A and Corporate Development teams during active integration phases, including financial statement normalization and subsidiary onboarding into corporate FP&A systems
• Hands-on experience with ERP systems (e.g., Costpoint, SAP, Oracle) and their integration with FP&A platforms such as Pigment, OneStream, or Adaptive for consolidated revenue reporting
• Familiarity with program management methodologies (e.g., Earned Value Management) and their application to financial forecasting in contract-driven businesses
• Experience supporting SEC reporting, earnings preparation, or audit committee presentations with revenue forecast materials
• Interest in and ability to develop working fluency in IonQ’s quantum computing and networking technologies as a foundation for stronger commercial and operational partnership

The approximate base salary range for this position is $169,869 - $221,514. The total compensation package includes base, bonus, equity, and a range of benefit options found on our career site.

Legend Biotech is seeking a Sr. Director, R&D Finance FP&A and Portfolio as part of the Finance team based in Bridgewater, NJ.

Role Overview

A key member in the Pipeline Finance team, serving as the dedicated financial partner for the Pipeline functions, leading Finance Analyst in Data Management, Reporting and Dashboarding, and Analytics support senior management decision making. Based in the US, this role reports directly to our CFO.

This role will take charge of end-to-end financial planning, budgeting, forecasting and analysis work in the R&D field, support the establishment and optimization of a standardized FP&A system, provide professional financial support for the implementation of R&D strategies, optimal allocation of resources and investment decisions, collaborate effectively with cross-functional teams, and ensure that the R&D financial FP&A work is aligned with the overall financial strategy of Legend and Pipeline BU.

It translates Pipeline strategy into actionable plans for Pipeline projects, provides tailored financial analysis, budgeting and forecasting, and collaborates with Pipeline leadership, other FP&A colleagues and Pipeline Finance Analysts to ensure financial alignment and data-driven decisions.

The Ideal candidate should have pharmaceutical/biotech FP&A experience with RD familiarity, strong strategic thinking, data analysis and independent work abilities. Must be US-based, able to collaborate cross-functionally in a matrix environment, and support RD Finance strategy execution.

The ideal candidate will have a strong track record of driving improved financial performance, enhancing productivity, strengthening internal controls, and advancing systems and processes. Success requires high learning agility, the ability to collaborate across diverse and geographically dispersed teams, and skill navigating a complex, matrixed environment.
Strong leadership is essential to support business decision-making and ensure smart resource allocation across the R&D pipeline.

Key Responsibilities

Strategy & Portfolio Financial Leadership

• Support RD Finance Head in defining the financial strategy for Pipeline BU, as well as the overall development portfolio, including resource allocation across the pipeline.
• Align Pipeline Finance strategy with Pipeline needs, support FP&A process optimization and standardize best practices across projects and therapeutic areas.
• Provide strategic financial input into the Pipeline Strategy and business plan, enhancing transparency of cost, value, and return on investment.

FP&A Execution & Budget Management

• Develop operating plans and budgets that support timely and high-quality delivery of business objectives, including benchmarking and tracking efficiency improvements.
• Take charge of budget preparation, review, consolidation and variance analysis, ensuring alignment with R&D strategy and Pipeline priorities.
• Regularly report budget execution, forecast deviations and performance to the RD Finance Head with targeted insights.

Consolidation, Analytics, Financial Analysis & Decision Support

• Leading RD Finance consolidation, data management, reporting and analytics.
• Conduct RD-focused financial analysis (cost, ROI, resource efficiency) and apply advanced financial skills to address early development uncertainty.
• Partner with Pipeline leadership team to support project prioritization, resource allocation and investment decisions, maximizing portfolio value.
• Track Pipeline financial KPIs, establish performance measurement frameworks, analyze deviations and propose improvement measures to drive continuous improvement.
• Ensure high-quality financial evaluations for investment decisions and prepare robust financial materials for Senior Executive Team review.

Cost Control & Compliance

• Manage budget execution, warn of risks, coordinate corrective actions and control costs to ensure operational plans remain within established budgets.
• Identify cost optimization opportunities and support implementation to enhance resource utilization efficiency.
• Maintain accountability for SOX and FCF controls, ensure FP&A compliance with Finance Standards, policies and relevant global clinical trial accounting policies.

Collaboration & Process Enhancement

• Collaborate with the Pipeline team to understand business needs and resolve financial collaboration issues.
• Coordinate with other FP&A colleagues and RD Finance Analysts for data/report support, aligning ways of working.
• Identify and support partnership opportunities and external collaborations to enable portfolio growth.
• Develop and optimize FP&A processes that effectively support evolving R&D and Pipeline business needs, contributing to global policy/program implementation

Requirements

• Bachelor's degree in Finance, Accounting, Business Administration, or a related field. MBA, CPA, or CMA is a plus.
• 15+ years of progressive FP&A experience, preferably in the biotech/pharmaceutical industry, with specific experience supporting R&D functions.
• Demonstrates expertise in financial modeling, budgeting, and forecasting.
• Advanced proficiency in Excel (Pivot tables, macros, data modeling).
• Expertise in Anaplan (as the SME) and familiarity with ERP systems (e.g., SAP).
• Experience with data visualization tools (e.g., Tableau, Power BI).

#Li-LB1

#Li-Hybrid

Legend Biotech is seeking a Legal Operations Manager, Contracts & Privacy as part of the Legal team based in Bridgewater, NJ.

Role Overview

The Legal Operations Manager, Contracts & Privacy supports the Legal Department by managing day-to-day contract lifecycle administration, coordinating operational aspects of the company’s Global Privacy program and assisting with legal operations processes and tools. This role is highly execution-oriented and works closely with attorneys and cross-functional partners to ensure efficient, compliant, and well-organized legal workflows in a fast-paced biotech environment. The position will coordinate closely with Legend Biotech’s Chief Privacy Officer and reports to Legend Biotech’s Deputy General Counsel.

Key Responsibilities

Contract Lifecycle Administration

• Coordinate the end-to-end contract process, including intake, routing, approvals, execution, and filing
• Maintain and update contract records in the company’s CLM system, ensuring accuracy and completeness of data
• Ensure contracts comply with company standards, regulatory requirements, and approval processes
• Populate basic contract template agreements (e.g. NDAs, consulting agreements, etc.)
• Track contract status, key dates (e.g., expirations, renewals), and obligations
• Assist in maintaining contract templates, standard forms and clause libraries
• Respond to internal inquiries regarding contract status and process
• Perform other contracts-related activities and tasks as assigned

Privacy Program Support

• Support day-to-day operations of the company’s Global Privacy program
• Assist with privacy impact assessments, security risk assessments and other privacy reviews and documentation
• Maintain records related to data processing activities and ensure compliance with data subject right requests
• Help coordinate privacy training, awareness initiatives and policy updates
• Track and escalate privacy-related issues and requests to appropriate stakeholders
• Organize and coordinate privacy champions meetings to ensure privacy requirements are understood and implemented
• Coordinate implementation of data mapping plan to maintain up to data inventory, liaising with system/business owners, and assist with other EU GDPR operational matters
• Track key privacy metrics (e.g., breaches report, PIAs conducted, DSARs received)
• Assist with clinical trial privacy matters, including informed consent (ICF) updates, investigator/HCP notice, and related matters

Legal Operations Support

• Maintain organized legal files, databases, and corporate records
• Support subsidiary management across US & EU jurisdictions
• Support reporting efforts by compiling basic KPIs, metrics and data for the Legal Team
• Assist with invoice processing and vendor onboarding as needed
• Support implementation and ongoing management of legal systems and tools

Requirements

• Bachelor’s degree or equivalent experience required
• 4+ years of experience in legal coordination, contract administration, paralegal support or legal operations
• Experience with contract management systems or similar tools strongly preferred
• Basic familiarity with data privacy concepts and regulations (e.g., GDPR, CCPA, HIPAA) is a plus
• Strong organizational and administrative skills with high attention to detail and accuracy
• Ability to manage multiple tasks and deadlines effectively
• Effective communication and responsiveness
• Ability to follow established processes and identify opportunities for improvement
• Comfort working with systems, data and cross-functional teams

#Li-FB1

#Li-Hybrid

Cresta is on a mission to turn every customer conversation into a competitive advantage by unlocking the true potential of the contact center. Our platform combines the best of AI and human intelligence to help contact centers discover customer insights and behavioral best practices, automate conversations and inefficient processes, and empower every team member to work smarter and faster. Born from the prestigious Stanford AI lab, Cresta's co-founder and chairman is Sebastian Thrun, the genius behind Google X, Waymo, Udacity, and more. Our leadership also includes CEO, Ping Wu, the co-founder of Google Contact Center AI and Vertex AI platform, & co-founder, Tim Shi, an early member of Open AI.

We’ve assembled a world-class team of AI and ML experts, go-to-market leaders, and top-tier investors including Andreessen Horowitz, Greylock Partners, Sequoia, and former AT&T CEO John Donovan. Our valued customers include brands like Intuit, Cox Communications, Hilton, and Carmax and we’ve been recognized by Forbes and Bain Consulting as one of the top private AI companies in the world.

Join us on this thrilling journey to revolutionize the workforce with AI. The future of work is here, and it's at Cresta.

About the role:

We’re looking for an exceptional Senior Product Marketing Manager, Travel & Hospitality to own and scale Cresta’s positioning, messaging, and GTM strategy for the Travel & Hospitality industry. This role reports to the VP of Product Marketing and will play a critical role in shaping how Cresta positions, sells, and grows in one of our most strategic verticals.

Responsibilities: 

• You’ll own the development and continuous refinement of Cresta’s positioning and messaging for the Travel & Hospitality industry, translating our platform capabilities into clear, differentiated industry narratives that resonate with buyers, operators, and executives
• You’ll help establish Cresta as a thought leader in the Travel & Hospitality industry, shaping the market conversation around the future of AI-powered customer experience through strategic content, industry events, analyst engagement, and customer storytelling
• You’ll develop and maintain deep buyer personas, advancing our internal understanding of Travel & Hospitality-specific pain points, priorities, and decision dynamics to ensure our messaging drives relevance and confidence in deals
• You’ll partner closely across product, sales, solutions, and marketing, serving as the connective tissue to build and execute Travel & Hospitality-specific go-to-market strategies that accelerate pipeline and revenue growth
• You’ll bring new product capabilities and innovations to market through a Travel & Hospitality lens, leading vertical launches and creating the sales enablement and supporting materials needed to drive adoption and impact
• Your deep understanding of what drives our wins and losses across the Travel & Hospitality industry will help you provide a data-driven point of view to influence product roadmap priorities, sharpen our positioning, and optimize our vertical strategy over time
• You love to move fast, get your hands dirty, and solve open-ended problems, balancing strategic thinking with hands-on execution to help Cresta win in the Travel & Hospitality industry

Qualifications: 

• Bachelor’s degree in Marketing, Business Administration, a related technical field or equivalent practical experience
• At least 7 years of product marketing or solutions marketing experience, with deep domain knowledge of the Travel & Hospitality industry
• Experience managing cross-functional or cross-team projects
• Excellent communication skills and comfortable presenting in executive-level settings
• Excellent research skills and experience producing data-driven market analysis

Preferred Qualifications: 

• Experience in software categories related to contact centers, customer experience and AI Agents
• Experience in hypergrowth scale-ups 

Perks & Benefits:

We offer a comprehensive and people-first benefits package to support you at work and in life:

• Comprehensive medical, dental, and vision coverage with plans to fit you and your family
• Flexible PTO to take the time you need, when you need it
• Paid parental leave for all new parents welcoming a new child
• Retirement savings plan to help you plan for the future
• Remote work setup budget to help you create a productive home office
• Monthly wellness and communication stipend to keep you connected and balanced
• In-office meal program and commuter benefits provided for onsite employees

Compensation at Cresta:

Cresta’s approach to compensation is simple: recognize impact, reward excellence, and invest in our people. We offer competitive, location-based pay that reflects the market and what each individual brings to the table.

The posted base salary range represents what we expect to pay for this role in a given location. 

Final offers are shaped by factors like experience, skills, education, and geography. In addition to base pay, total compensation includes equity and a comprehensive benefits package for you and your family.

Salary Range: $150,000 - 200,000 + Equity

We have noticed a rise in recruiting impersonations across the industry, where scammers attempt to access candidates' personal and financial information through fake interviews and offers. All Cresta recruiting email communications will always come from the @cresta.ai domain. Any outreach claiming to be from Cresta via other sources should be ignored. If you are uncertain whether you have been contacted by an official Cresta employee, reach out to recruiting@cresta.ai

Hi, we're Oscar. We're hiring a VP, Clinical Strategy & Integration.

Oscar is the first health insurance company built around a full stack technology platform and a relentless focus on serving our members. We started Oscar in 2012 to create the kind of health insurance company we would want for ourselves—one that behaves like a doctor in the family.

About the role:

The VP of Clinical Strategy & Integration serves as the operational architect and connective tissue of the Clinical organization, responsible for driving product/services development and execution across the organization—including Virtual Care, Case Management, Pharmacy,  Utilization Management, Provider Network and Member Experience—into a high-performing, unified clinical orchestration ecosystem.  By balancing strategic vision with rigorous operational execution, this leader builds the scalable infrastructure, data interoperability, and cross-functional workflows necessary to transform clinical insights into a cohesive, end-to-end care model.

This leader drives enterprise value and clinical excellence by aligning product development, strategy, operations, technology, and policy. They will act as the operational backbone of the Clinical organization — ensuring clinical and operational leaders are enabled with the right tools, insights, and support to perform at their best. Through the standardization of evidence-based care practices and the data-driven continuous optimization of clinical programming and systems, the VP ensures that cross-functional teams are aligned and empowered to manage medical trends effectively, improve member outcomes, and deliver a more affordable, seamless healthcare experience.

You will report into the Chief Health Officer.

Work Location: This position is based in our New York office, requiring a hybrid work schedule with 3 days of in-office work per week. Thursdays are a required in-office day for team meetings and events, while your other two office days are flexible to suit your schedule. #LI-Hybrid

Pay Transparency: The base pay for this role is: $264,132 - $346,673 per year. You are also eligible for employee benefits, participation in Oscar's unlimited vacation program, company equity grants and annual performance bonuses.

Responsibilities:

• “Consumer First” Clinical strategy development: Develop and execute strategic plans to transform traditional UM to care orchestration between health plan coverage, provider networks and members.  Directly drive execution for scalability, workflow efficiency and member experience leveraging tech and automated solutions.
• Health Solutions Product Pipeline: drive the development of new health solutions products in partnership with plan design, affordability and growth; leverage direct member marketing and engagement.
• Strategic alignment: Align Clinical Operations functions with overall strategic goals, particularly in areas of trend management, quality improvement and member satisfaction; drive collaboration across departments to ensure integrated service delivery.
• Strategic initiatives and transformation: Orchestrate the execution of high-priority, cross-functional initiatives that bridge the gap between clinical strategy and execution. Apply rigorous program management discipline to ensure that complex Clinical projects are delivered on time, aligned with enterprise KPIs, and supported by the necessary change management to drive long-term organizational adoption.
• Performance analytics: Analyze operational data to identify trends, risks and opportunities for improvement; spearhead the development of a framework that translates real-time performance data into actionable insights; leverage these analytics to refine clinical policies, optimize care pathways, and empower providers with the point-of-care tools necessary to drive superior health outcomes and medical trend management.
• Clinical intelligence: Monitor external market trends, emerging care technologies, regulatory shifts and population health trends to inform multi-year business planning; translate these external signals—along with internal performance data—into actionable strategies that evolve our clinical operating model, ensuring the organization remains a leader in care delivery.
• Technology partnership: Partner with Technology organization and Clinical leadership to identify and deliver new systems, tools and capabilities, prioritize technology initiatives across the Clinical organization, and oversee implementation of solutions to achieve business objectives.
• Management process and governance: Lead clinical governance model to promote alignment and collaboration; establish the right key performance indicators, regularly monitor and report on progress to executive leadership team (including Clinical Quarterly Business reviews).
• People management: Manage and mentor a team while fostering a culture of collaboration, innovation and accountability.
• Financial planning and performance: Monitor financial performance and implement cost saving measures without compromising quality or member experience.
• Compliance with all applicable laws and regulations 
• Other duties as assigned 

Requirements:

• 15+ years of experience in healthcare industry
• 7+  years Managed Care experience in an operations environment
• 5+  years experience in managing a large/cross functional end-to-end product teams
• 5+  years managing budget and capacity models

Bonus points:

• Experience leading programs tied to clinical outcomes in value based models
• Formal business process/management engineering training

About the role:

The Chief of Staff is a high-output operator who works directly with the CEO to drive execution across Formic’s highest-priority initiatives. This role exists to increase the CEO’s effectiveness by creating clarity, maintaining momentum, and ensuring follow-through across the business. The role spans both strategic and operational work, ranging from cross-functional initiatives and executive communications to scheduling, prioritization, and day-to-day operational support.

This is a hands-on role for someone who thrives in fast-moving environments, operates with urgency, and is willing to do whatever is needed to help the company scale. Success in this role requires strong judgment, high ownership, attention to detail, and the ability to move fluidly between executive-level thinking and tactical execution. This is an operator role designed for someone who wants deep exposure to how a high-growth company is built while serving as a trusted extension of the CEO.

In this role you will:

• Ensure the CEO is able to focus on the company’s highest-leverage work
• Anticipate needs, reduce friction, and create operational leverage day-to-day
• Drive high-priority cross-functional initiatives from idea through execution
• Translate discussions into clear action items, owners, timelines, and accountability
• Track progress across teams and proactively unblock issues
• Support company operating cadence, including leadership meetings, planning cycles, and KPI reviews
• Prepare materials for executive, board, and investor discussions
• Help maintain visibility into company priorities, risks, and performance
• Identify operational inefficiencies and help improve processes, tooling, and coordination across teams
• Take ownership of ambiguous, high-priority projects that require rapid execution
• Manage prioritization and follow-through across internal and external commitments
• Operate as a utility player across the business when needed

What makes you a great fit:

• 4-8+ years of experience in strategy, operations, consulting, investing, executive support, or other high-performance operating environments
• Proven ability to independently drive high-impact initiatives and deliver results in fast-moving environments
• Strong analytical skills with comfort interpreting business performance data, identifying trends, and supporting decision-making
• Excellent communication skills with the ability to operate effectively with executives, cross-functional teams, and external stakeholders
• Highly organized with exceptional follow-through and attention to detail
• Willingness to handle both strategic work and operational or administrative responsibilities without ego
• High ownership mentality with a strong bias toward action
• Comfortable operating in ambiguity, shifting priorities, and rapid change
• Ability to balance urgency, discretion, and sound judgment
• Strong operator mindset with a willingness to do whatever is needed to help the business move forward

Bonus points:

• Located in the San Francisco Bay Area, with the ability and interest to work in person in the East Bay
• Experience at high-growth startups or scale-ups
• Exposure to business operations, internal tooling, systems improvement, or automation initiatives
• Experience preparing executive, board, or investor materials
• Familiarity with SaaS, robotics, manufacturing, or industrial technology business models
• MBA or equivalent real-world operating experience

Attributes we value for this role:

• High intellectual honesty and strong judgment
• Low ego and high accountability
• Strong execution instincts and rigorous follow-through
• Ability to create clarity and momentum in ambiguous environments
• Trusted by senior leaders and credible with technical and operational teams
• Highly responsive with strong attention to detail
• Comfortable moving between strategic thinking and tactical execution seamlessly

Success in this role looks like:

• The CEO’s time is protected and focused on the company’s highest-leverage priorities
• High-priority initiatives move from discussion to execution with clear ownership and follow-through
• The executive team operates with strong alignment, accountability, and visibility into company priorities and performance
• Board and investor materials are concise, thoughtful, and decision-oriented
• Operational bottlenecks, communication gaps, and execution risks are identified and resolved proactively
• Important follow-ups and commitments do not slip through the cracks
• Manual processes and inefficient workflows are continuously improved over time
• Teams experience increased clarity, responsiveness, and operational momentum
• The organization becomes more coordinated, accountable, and scalable quarter over quarter

Join Our Team at IVX Health!

IVX Health is seeking a Healthcare Licensing & Enrollment Manager to oversee Medicare and Medicaid enrollment, CLIA certification, and facility licensing across a growing national footprint. This role is responsible for ensuring continuous compliance with federal and state regulations while supporting legal and compliance initiatives in a complex, multi-site healthcare environment.

What You'll Do

• Manage Licensing & Enrollment Operations: Oversee Medicare (PECOS) and Medicaid enrollments, revalidations, updates, and changes of ownership across all locations. Maintain active facility licensing and prevent lapses in billing eligibility
• Lead Regulatory Compliance Efforts: Ensure adherence to CMS regulations, state licensing requirements, and CLIA standards. Monitor regulatory changes and maintain audit-ready documentation across all entities
• Support Legal & Compliance Functions: Assist the General Counsel and Chief Compliance Officer with regulatory matters, compliance initiatives, and preparation for audits, inspections, and Board-level reporting
• Oversee CLIA Certification & Requirements: Manage CLIA applications, renewals, and compliance for laboratory services. Maintain documentation and readiness for inspections
• Coordinate with Regulatory Bodies: Serve as a primary point of contact for CMS, state agencies, and licensing boards. Track deadlines and manage communication to ensure timely submissions and approvals
• Build & Maintain Tracking Systems: Develop and manage centralized systems to track licensing, enrollment, and compliance activities across a multi-site organization
• Mitigate Risk & Support Audits: Identify compliance risks, support state inspections, and contribute to audit preparation and resolution of findings
• Collaborate Across Teams: Partner with internal departments and external vendors to ensure alignment on credentialing, licensing, and compliance processes.

Essential Competencies & Skills

• Strong understanding of CMS regulations, healthcare compliance frameworks, and state licensing requirements
• Hands-on experience with PECOS, Medicaid enrollment systems, and credentialing platforms such as CAQH
• Ability to manage multiple deadlines and regulatory submissions in a fast-paced environment
• Strong attention to detail and ability to maintain audit-ready documentation
• Experience interfacing with regulatory agencies, licensing boards, and compliance vendors
• Ability to build processes and structure within a growing, multi-site organization
• Strong organizational, analytical, and problem-solving skills
• Effective communication and cross-functional collaboration skills.

Required Education & Experience

• Bachelor’s degree in Healthcare Administration, Business Administration, or a related field, or equivalent experience; paralegal experience preferred
• 5+ years of experience in Medicare enrollment (PECOS required), Medicaid enrollment, provider credentialing, licensing, or healthcare compliance
• Experience managing facility licensing through state Departments of Health strongly preferred
• Working knowledge of CLIA certification and compliance requirements
• Experience in multi-site healthcare environments such as infusion centers, specialty clinics, or outpatient settings preferred.

About the Director, AI Enablement at Headspace:

Headspace is building an AI-first operating model grounded in member safety, privacy, and measurable business impact. As Director, AI Enablement, you will define and drive the strategy that helps Headspace adopt AI thoughtfully, responsibly, and at scale across the enterprise.

This is a highly visible role, reporting to the COO/Founder, with the opportunity to shape how teams across Headspace evaluate, build, govern, and scale AI-powered workflows, tools, and operating practices. You will partner closely with executive leaders and senior stakeholders across Product, Engineering, Legal, Privacy, Security, Procurement, Care, and Go-to-Market to translate company priorities into an AI roadmap that delivers meaningful outcomes for our teams and the members we serve.

This role is ideal for a strategic and hands-on leader who can move fluidly from vision to execution: setting direction, building operating mechanisms, developing talent, and leading cross-functional change in a fast-moving environment. You bring strong judgment, a bias toward learning, and a commitment to responsible AI. You’re willing to challenge defaults, run smart experiments, and unblock teams while staying inside responsible AI guardrails. In doing so, you will help Headspace build the capabilities, guardrails, and cultural momentum needed to make AI a durable advantage in service of our mission to provide every person access to lifelong mental health support.

What you will do:

• Define and lead Headspace’s enterprise AI enablement strategy, roadmap, and operating model, aligning investments and priorities to company goals, member outcomes, and measurable business impact.
• Partner with the COO/Founder, executive team, and senior leadership team to identify high-value opportunities for AI across the business and turn them into a focused, transparent, and scalable portfolio of work.
• Own AI intake and prioritization: triage requests, refine problem statements, size value, and maintain a transparent queue.
• Lead AI initiatives end-to-end (discovery → pilot → launch), aligning scope, milestones, success metrics, and stakeholders. Own the outcome and drive real impact by building.
• Lead a high-impact team, while also leading/influencing crossfunctionally to coach talent and build the organizational muscle needed to scale AI adoption, experimentation, and responsible execution over time.
• Drive cross-functional alignment with senior stakeholders across Product, Engineering, Legal, Privacy, Security, Procurement, and functional leadership to accelerate delivery while managing risk appropriately.
• Define the enterprise standards, frameworks, and guardrails for AI vendor evaluation, implementation, and use, including build-versus-buy recommendations, governance pathways, and responsible AI practices.
• Drive Headspace’s AI enablement capability through scalable programs such as leadership engagement, functional playbooks, training, office hours, and champion networks that increase fluency and adoption across teams.
• Oversee a portfolio of AI initiatives and ensure teams are delivering against clear business cases, adoption metrics, operational improvements, and lessons learned that inform future investment.
• Unblock high-leverage technical/integration work and identify next-wave AI opportunities to scale adoption and cultural change.
• Deliver executive-ready communication, recommendations, and reporting on AI strategy, portfolio health, risks, trade-offs, and realized impact.
• Act as a strategic thought partner and visible leader for AI adoption at Headspace, helping shape a culture that is ambitious, practical, and grounded in safety, privacy, and our values.

Required Skills:

• 7+ years of experience in product management/operations, technical program management, business operations, strategy, digital transformation, or related roles delivering software/AI projects end-to-end.
• Significant experience leading cross-functional, enterprise-level transformation work with demonstrated impact across multiple functions or business units.
• Experience setting strategy, building roadmaps, and establishing operating mechanisms for AI, automation, or other emerging technology initiatives in a fast-paced environment.
• Demonstrated success influencing and partnering with executive leaders and senior stakeholders in a highly matrixed organization.
• People leadership experience, including building, managing, mentoring, and developing high-performing teams and/or standing up a new function or capability.
• Strong aptitude of AI concepts (LLMs/agents, common tradeoffs, prototype→pilot→scale lifecycle) and ability to translate technical constraints into clear timelines and decision points.
• Ability to design, evaluate, and iterate on prompts for LLM-based workflows; essential for building and reviewing AI agents
• Ability to define, interpret, and act on adoption and outcome metrics; comfort with dashboards (Looker, Tableau, etc.)
• Experience evaluating AI use cases through a business lens, including feasibility, value, risk, adoption readiness, and return on investment.
• Experience partnering with Legal, Privacy, Security, and Procurement or equivalent functions to implement AI responsibly in regulated or high-trust environments.
• Strong analytical and operational rigor, with the ability to define success metrics, assess outcomes, and make clear prioritization decisions.
• Excellent written and verbal communication skills, with the ability to synthesize complexity into crisp recommendations, executive updates, and change-ready messaging.

Preferred Skills:

• Experience leading AI enablement, transformation, or internal adoption work in healthcare, digital health, wellness, or another privacy- and safety-sensitive environment.
• Experience building enterprise enablement programs such as champion networks, training curricula, playbooks, and adoption frameworks.
• Experience with vendor selection, contract evaluation, and budget or portfolio management for AI tools and platforms.
• Experience balancing strategic leadership with hands-on prototyping, workflow design, prompt iteration, or early-stage solution development.
• Familiarity with change management approaches that help organizations adopt new tools and ways of working at scale.
• Relevant certifications in program management, product management, change management, or AI-related disciplines (PMP/CSM/AI certificates).

Location:

We are currently hiring this role remotely in the US and Hybrid for San Francisco (SF). Candidates must permanently reside in the US full-time.
For candidates with a primary residence in the greater SF area, this role will follow our hybrid model. You’ll work 3 days per week from our office, allowing for impactful in-office collaboration and connection, while enjoying the flexibility of remote work for the rest of the week. Your recruiter will share more details about our hybrid model. 

Pay & Benefits:

The anticipated new hire base salary range for this full-time position is $138,600-$220,000 + equity + benefits.

For roles based in San Francisco, New York City, or Seattle, a separate salary range of $177,100-$250,000 applies, consistent with our location-based compensation philosophy.

Our salary ranges are based on the job, level, and location, and reflect the lowest to highest geographic markets where we are hiring for this role within the United States. Within this range, individual compensation is determined by a candidate’s location as well as a range of factors including but not limited to: unique relevant experience, job-related skills, and education or training. 
Your recruiter will provide more details on the specific salary range for your location during the hiring process.

At Headspace, base salary is but one component of our Total Rewards package. We’re proud of our robust package inclusive of: base salary, stock awards, comprehensive healthcare coverage, monthly wellness stipend, retirement savings match, lifetime Headspace membership, generous parental leave, and more. Additional details about our Total Rewards package will be provided during the recruitment process. 

About Headspace

Headspace exists to provide every person access to lifelong mental health support. We combine evidence-based content, clinical care, and innovative technology to help millions of members around the world get support that’s effective, personalized, and truly accessible whenever and wherever they need it.

At Headspace, our values aren’t just what we believe, they’re how we work, grow, and make an impact together. We live them daily: Make the Mission Matter, Iterate to Great, Own the Outcome, and Connect with Courage. These values shape our decisions, guide our collaborations, and define our culture. They’re our shared commitment to building a more connected, human-centered team—one that’s redefining how mental health care supports people today and for generations to come.

Why You’ll Love Working Here:

• A mission that matters—with impact you can see and feel
• A culture that’s collaborative, inclusive, and grounded in our values
• The chance to shape what mental health care looks like next
• Competitive pay and benefits that support your whole self

How we feel about Diversity, Equity, Inclusion and Belonging:

Headspace is committed to bringing together humans from different backgrounds and perspectives, providing employees with a safe and welcoming work environment free of discrimination and harassment. We strive to create a diverse & inclusive environment where everyone can thrive, feel a sense of belonging, and do impactful work together. 

As an equal opportunity employer, we prohibit any unlawful discrimination against a job applicant on the basis of their race, color, religion, gender, gender identity, gender expression, sexual orientation, national origin, family or parental status, disability*, age, veteran status, or any other status protected by the laws or regulations in the locations where we operate. We respect the laws enforced by the EEOC and are dedicated to going above and beyond in fostering diversity across our workplace. 

*Applicants with disabilities may be entitled to reasonable accommodation under the terms of the Americans with Disabilities Act and certain state or local laws. A reasonable accommodation is a change in the way things are normally done which will ensure an equal employment opportunity without imposing undue hardship on Headspace. Please inform our Talent team by filling out this form if you need any assistance completing any forms or to otherwise participate in the application or interview process.

Headspace participates in the E-Verify Program.

Privacy Statement

All member records are protected according to our Privacy Policy. Further, while employees of Headspace (formerly Ginger) cannot access Headspace products/services, they will be offered benefits according to the company's benefit plan. To ensure we are adhering to best practice and ethical guidelines in the field of mental health, we take care to avoid dual relationships. A dual relationship occurs when a mental health care provider has a second, significantly different relationship with their client in addition to the traditional client-therapist relationship—including, for example, a managerial relationship.  

As such, Headspace requests that individuals who have received coaching or clinical services at Headspace wait until their care with Headspace is complete before applying for a position. If someone with a Headspace account is hired for a position, please note their account will be deactivated and they will not be able to use Headspace services for the duration of their employment. 

Further, if Headspace cannot find a role that fails to resolve an ethical issue associated with a dual relationship, Headspace may need to take steps to ensure ethical obligations are being adhered to, including a delayed start date or a potential leave of absence. Such steps would be taken to protect both the former member, as well as any relevant individuals from their care team, from impairment, risk of exploitation, or harm.

For how how we will use the personal information you provide as part of the application process, please see: https://www.headspace.com/applicant-notice

#LI-Hybrid

SLSQ127R420

While candidates in the listed location(s) are encouraged for this role, candidates in other locations will be considered.

As the GTM Digital Native Programs Leader, you will operate as the de facto COO and scale pipeline and consumption  for th high growth Databricks’ Digital Native vertical. You will partner in a "two-in-a-box" model with the Industry GTM Leader to translate  strategy into durable, repeatable commercial execution across a rapidly scaling global field organization. You will work closely with sales and field engineering leaders to ideate, build, execute and scale global programs. 

You will play a critical role in shaping Databricks’ growth trajectory. You will be part of a lean GTM leadership that powers sellers to deliver measurable business outcomes through scale & leverage. You will be the lead orchestrator for your industry vertical, at the center of a mandate to inspire executives, drive industry outcomes, and unleash Databricks’ partner ecosystem in the high-growth SaaS space. 

The Impact You Will Have

Strategy & Operating Model

• Operating Model Ownership: Own and implement end-to-end op-model (across Sales, FE, Product, Engineering, Developer Relations, Partners) in a consistent global approach.
• Product-GTM Strategy: Inform the annual Digital Native strategy by synthesizing product telemetry and engineering roadmaps with field signals to identify Big Bets in the digital natives space.
• Data-Driven Product Feedback: Synthesize learnings from internal (field, product, engineering, developer relations) & external (customer, partner, developers) stakeholders into durable best practices 

Market Presence & Influence

• Internal Executive Influence: Wield two-way influence on Databricks’ Field (Sales, FE, Business Dev), Product & Engineering leadership: i.e., reflect industry signals in product roadmaps, as well as translate product activation goals into verticalized industry programs
• Market Presence: Own and engage with technical & business customer and partner executives, build market presence to uncover signals on technical friction, business value and Databricks differentiators.

• Industry Evangelism: Serve as a visible evangelist & thought leader (e.g., open source advocacy, scaling AI adoption), representing Databricks’ at key customer, partner, industry and developer forums

Execution & Accountability

• Full-Funnel Program Design: Select & design the industry’s programs across products (and verticalize product programs) across the full funnel: demand generation → pipe creation & progression → consumption
• Asset Creation: Create high-quality and scalable program assets that will be used by the full field (Sales, FE, BD, Marketing, Ecosystem) at scale

• Field Activation & Community: Drive continuous field adoption of program assets and outcomes by cross-pollinating best practices across product and field teams in high-impact community cadences.
• Ecosystem Integration: Collaborate with the partnership, ISV, and Data Marketplace teams to drive adoption of a seamless, interconnected data-sharing ecosystem.

• Outcome Measurement: Deliver commercial outcomes by establishing measurement and monitoring systems that track product telemetry, industry & partner program performance.

• Executive Accountability: Drive cross-functional leadership accountability for program adoption and outcomes through continuous monitoring and executive influence.

What We Look For

Strategic & Operational Mindset

• COO Mindset: Proven ability to act as the operational backbone of a business vertical, focusing on pipeline health, organizational efficiency, and execution.
• Strategic Execution: A track record of defining and translating complex industry strategies into durable, "field-ready" commercial motions for large organizations.
• Programmatic Vision: Experience developing global, scalable GTM frameworks - moving beyond "one-off" deals to create a scalable engine for growth.

Technical & Domain Expertise

• Technical Chops: Technical knowledge on Databricks critical for this market. Comfort with discussing  AI & LLM, Lakehouse, Lakebase, governance 

• Industry POV: A strong point of view on macro trends in high-growth SaaS and key persona triggers, helping to shape our industry advantage against peers.

• Open Source Knowledge: A strong understanding of the open-source ecosystem and how it integrates with proprietary enterprise platforms.
• AI Builder Experience: Proven track record of hands-on experience building AI systems (MLOps, GenAI apps, or large-scale predictive models).

Execution & Analytical Skills

• Full-Funnel Expertise: Deep understanding of sales play mechanics, including lead generation, pipeline progression, and consumption drivers.

• Scale Orientation: A "multiplier" mindset with a passion for activating large-scale field organizations and cross-pollinating best practices.
• Entrepreneurial Spirit: A "doer" mindset with the ability to operate in a fast-paced, ambiguous environment and drive results across cross-functional teams.

Leadership & Scale

• Influence Without Hierarchy: Ability to influence & drive outcomes across senior executives & global teams via influence, clarity & presence versus direct reporting lines.
• Cross-Functional Orchestration: Skill in collaborating with Product, Engineering, and BD leadership to align product roadmap shifts with commercial requirements specific to high-growth SaaS customers.

PrizePicks is seeking a strategic and execution-oriented Chief Communications Officer to lead our internal and external communications strategy. Reporting directly to the CEO, the CCO will shape how PrizePicks is understood by employees, players, regulators, media, partners, and the broader public. This leader will ensure the world knows that PrizePicks is a fast-growing, innovative, responsible, and consumer-first entertainment company.

What you’ll own:

• Corporate Narrative & Brand Positioning: Develop and refine the corporate story and ensure consistent messaging across all channels. 
• Media & Public Relations: Build a world-class PR function and elevate executive visibility.
• Internal Communications & Culture: Align employees around company priorities and support change management. 
• Crisis & Reputation Management: Lead crisis communications planning and response.
• Government & Regulatory Messaging: Partner with Legal/Public Affairs to ensure consistent compliance messaging. 

What success looks like:

• PrizePicks is recognized as a premier consumer entertainment brand.
• Share of voice and media sentiment improve year-over-year.
• Strong internal alignment on strategy and performance.

What you bring:

• 15+ years of progressive communications leadership experience.
• Experience scaling communications at a high-growth consumer, tech, gaming, or entertainment company. 
• Strong understanding of regulated industries preferred.
• Proven crisis management experience.
• Exceptional executive presence and board-level influence.

Where you’ll live:

• This is a hybrid position based at our PrizePicks headquarters in Atlanta, GA. #LI-Hybrid

WAGI is seeking a Full-Time Advanced Registered Nurse Practitioner (ARNP) or Physician’s Assistant (PA-C) to join our gastroenterology medical practice. 

The Advanced Practice Practitioner (APP), as an independent healthcare provider, is responsible for delivering comprehensive treatment to both well and sick patients while working collaboratively within the gastroenterology health team. Via direct patient care, consultation, research, education, and partnership with other healthcare providers, demonstrates a high level of clinical experience in providing gastroenterology healthcare.  Patients and families are educated by the APP on how to encourage wellbeing, avoid health complications, improve current health, and engage in acute and chronic illness. APPs are mentored by practice Physicians; PA-Cs practice within the WA State licensing to include practicing medicine with Physician supervision.

 Responsibilities

• Provide care autonomously to a case load of patients in a gastroenterology practice
• Conduct comprehensive or episodic health history, physical assessment, and pre-procedure workups of patients with acute or chronic gastrointestinal health problems
• Prescribe and regulate medications per prescriptive authority in Washington State
• Document patient data to ensure continuity in the provision and coordination of patient care to include verbal and phone communications
• Collaborates with physicians in managing acute and long-term medical needs of patients
• Provides monitoring and continuity of care between physician visits; maintains and reviews patient records, charts and other pertinent information; triages patient telephone calls and provides medical advice and guidance
• Participate in clinical research studies as requested
• Infusion clinic coverage as needed
• May include inpatient hospital coverage as needed
• Other duties as assigned

This position will typically practice within WAGI clinics, Monday - Friday.  However, there are additional requirements to also provide periodic coverage on weekends or holidays as needed for hospital coverage.

Qualifications

The following are requirements for Physician Assistant candidates:

• Graduate of a Physician Assistant program approved by the CAHEA
• Current WA State Physician Assistant License required
• DEA prescriptive authority
• Current BLS certification required
• Current Washington State Driver’s license to be able to travel to other local clinics or hospitals as needed
• Extensive knowledge base of physical assessment, differential diagnosis, pathophysiology, pharmacology, and management of acute and chronic patient health problems
• Clinical experience in gastroenterology preferred or practice relevant area preferred

The following are requirements for Advanced Registered Nurse Practitioner candidates:

• Current WA State RN License
• Current WA State Nurse Practitioner License
• DEA prescriptive authority
• Current BLS certification required
• Current Washington State Driver’s license to be able to travel to other local clinics or hospitals as needed
• Extensive knowledge base of physical assessment, differential diagnosis, pathophysiology, pharmacology, and management of acute and chronic patient health problems
• Clinical experience in gastroenterology preferred or practice relevant area preferred

Skills and Abilities

• Treat patients and families with respect and dignity
• Maintains professional working relationships with physicians and all staff members
• Interacts positively with other offices, hospitals, pharmacies, etc.
• Knowledge of APP authorized Washington State scope of practice
• Responsible for personal and professional growth and effective communication
• Delegates appropriately to support staff
• Develops and implements training for patients and staff
• Collaborates with mangers for process improvement
• Ability to maintain sustained concentration and attention to detail while working with frequent interruptions, conflicting demands, and deadlines
• Completes work in the time allotted and seeks other duties when time allows
• Exhibits strong listening skills
• Ability to work independently with minimal supervision as well as with other team members
• Excellent verbal and written communication skills
• Strong analytical and problem-solving skills
• Ability to prioritize tasks and to delegate them when appropriate
• Proficient in Microsoft Office products, specifically Excel and Word
• Ability to multitask in a fast-paced environment

Physical Activities and Requirements

• Ability to stand and walk throughout the day, up to 10 hours per day
• Prolonged periods of sitting and performing administrative duties including the use of computers
• Ability to bend, twist, stoop, and reach
• Ability to lift and carry supplies and equipment as needed (up to 15 pounds)
• Must have the ability to utilize visualization, touch, and hearing to assess changes in patients’ condition
• Fine manipulation and ability to hold medical instruments

Work Environment

• Individuals in this position will be working in our Medical Clinics and may also work within the local hospitals
• Individuals in this position be able to perform some work remotely from their homes. This will require that the individual have a location to work from where they are able to ensure the protection of Personal Health Information (PHI), have the minimum internet connection required to utilize systems, and meet the other requirements for the Telecommuting Agreement.   In general, WAGI allows employees that are approved to work remotely to work anywhere in the state of Washington.  However, due to unique city ordinances that impact employers, WAGI does not allow anyone to work remotely from Seattle, WA.  In addition, employees may not work outside of the state of Washington without receiving prior approval from the Director of Human Resources and COO.

Washington Gastroenterology has an excellent compensation and benefit package that includes the following: 

Employees (and their families) who work full time (defined as working 30 or more hours per week) will be eligible for medical, dental, vision, long-term disability, accidental death and dismemberment, and basic life insurance.  In addition employees are able to enroll in our company’s 401(k) plan which includes a company provided safe harbor contribution of 3% of annual earnings and the potential for a company discretionary profit sharing contribution.

All employees will be eligible to accrue PTO at a rate of .04 hours per payroll hour (1.6 hours for a 40 hour week) which can be used for and exceeds the required mandatory WA State and other local ordinances.  In addition, full time employees will be eligible for a Vacation accrual with a maximum annual accrual of 77 hours as a new hire.

WAGI has 8 standard Holidays each year for which full time employees are eligible to receive paid holiday.  In addition, full time employees will be given 1 Float Holiday each year that they can schedule.

WAGI provides Malpractice Insurance, a Continuing Medical Education (CME) reimbursement budget of $5,400 per two year cycle; and 5 days of paid CME Time Off per year to complete CME.

A new hire full time employee in this role will be eligible for a Hiring Bonus in the amount of $10,000.

This is an Salary position and the anticipated Compensation range is $115,00 - $160,000. The hired applicant is also eligible for annual discretionary bonuses.

ICON is a technology platform - at scale, with proprietary technology that doesn't exist anywhere else on earth. We're scaling a business towards hyper-growth and we're assembling a team that will take us there.

We're looking for a sharp, execution-oriented Finance Associate to work directly with our CFO and senior leadership team. This isn't a supporting role - it's a seat at the table during one of the most consequential periods in ICON's history. You'll own financial models, support board and investor communications, and dig into the unit economics of a business that spans three distinct segments: commercial construction, defense contracts, and hardware technology sales.

If you want a career-defining stretch role at a company changing how the world builds, this is it. Our finance team is embracing AI.

RESPONSIBILITIES

• Build and maintain financial models across company, segment, and project levels — including Titan hardware economics, Formcrete revenue modeling, and government contract P&Ls
• Support quarterly board materials and monthly investor reporting — from first draft to final slide
• Perform variance analysis and forecasting, with a relentless focus on forecast accuracy over time
• Support investor requests and capital markets processes
• Partner with business leaders on commercial contract profitability and model pro forma impact before deals are signed
• Assist in treasury management, working capital analysis, and cash flow forecasting
• Own special projects across R&D, business development, and construction diligence as they arise

MINIMUM QUALIFICATIONS

• 2–5 years of experience in investment banking, FP&A, project finance, corporate finance, or a related analytical role
• Strong financial modeling skills — you build from scratch, not just from templates
• Clear communicator who can translate numbers into decisions for non-finance audiences
• Bachelor's degree in finance, economics, accounting, or a quantitative field
• Proficiency with AI and a passion for innovation
• Proficiency in Excel; experience with PowerPoint, ERP systems (NetSuite a plus), or financial planning tools is a bonus

PREFERRED SKILLS AND EXPERIENCE

• Demonstrated passion for financial modeling and the visual display of quantitative information.
• Strong interpersonal and communication skills; experience in effectively communicating key data, including presentations to senior management, board or other outside partners.
• Ability and desire to communicate financial concepts and information to individuals at all levels including finance and non-finance managers.

WHO THRIVES HERE?

• People who want their work to matter beyond the spreadsheet
• Self-starters who move fast, ask good questions, and don't wait to be told what to do
• Candidates from non-traditional paths - construction finance, government contracting, manufacturing - are strongly encouraged to apply.

ABOUT THIS ROLE 

LVT is at an inflection point. We've proven we can build fast. Now we need to build with precision at scale—and this role is the mechanism for that shift.

As our first Director of Technical Program Management, you will build the TPM function from the ground up and report directly to the CTO. You'll lead a lean team of IC TPMs and serve as the critical bridge between Product, Engineering, Hardware, and AI—translating ambitious roadmaps into disciplined, predictable delivery.

This role is for a builder and operator in equal measure: someone who can design the system, lead the team, and still get into the details when it matters.

This role is based out of our new Seattle co-working space or in our headquarters in American Fork, Utah. 

ROLE RESPONSIBILITIES

• Establish the TPM Function: Design and implement the organizational structure, processes, and delivery frameworks for the TPM team from the ground up.
• Strategic Integration: Act as the primary connective tissue between Product, Engineering, and Hardware Engineering, Internal and External suppliers and Joint-development partners to ensure technical dependencies are identified and managed across the entire Agentic AI and physical unit ecosystem.
• Team Leadership: Hire, mentor, and manage a team of IC Technical Program Managers. Define what "great" looks like and build toward it.
• Roadmap Orchestration: Partner with the CTO, CPO and leaders in Product/Engineering org to define program milestones and ensure resource allocation reflects LVT's highest-priority bets.
• Risk Mitigation: Proactively identify technical bottlenecks and cross-functional risks, implementing mitigation strategies before they impact delivery timelines. Manage the intersection of hardware lead times, software deployment cycles, and AI training schedules—keeping all departments synchronized and unblocked.
• Operational Excellence: Standardize reporting metrics and communication channels to provide executive leadership with real-time visibility into program health and velocity.
• Stakeholder Management: Navigate complex trade-offs between hardware lead times, software deployment cycles, and AI training schedules to keep all departments aligned including contributing to data driven and KPI oriented culture that provides transparency and actional path at all levels.
• Continuous Improvement: Evaluate and evolve LVT’s development lifecycle to increase efficiency and maintain quality as the company scales.

OUR IDEAL CANDIDATE

• Proven Leadership: 12+ years of experience in technical program management, with at least 3-5 years in a leadership role managing other TPMs.
• Hybrid Domain Expertise: Deep experience managing programs that involve both complex software (SaaS/AI) and physical hardware products; you understand the unique rhythms of both.
• Zero-to-One Mindset: You have successfully built or significantly scaled a TPM or PMO function within a fast-growing, high-tech environment.
• Technical Fluency: While you are a process expert, you possess the technical depth to engage in architectural discussions across AI, cloud, and embedded systems.
• Expert Orchestrator: You excel at translating high-level business requirements into detailed technical execution plans that engineering teams can rally behind.
• Resilient Communicator: You are comfortable navigating ambiguity and can effectively communicate complex technical status to both executive stakeholders and individual engineers.
• Data-Driven: You use metrics and tooling to drive accountability and have a proven track record of improving delivery predictability.
• Educational Background: A Bachelor’s degree in Computer Science, Engineering, or a related technical field is preferred; an MBA or PMP is a plus but secondary to proven experience.

COMPENSATION The beginning annual salary range for this role is $200,000.00 - $275,000.00 USD and is determined by location, job-related experience, and education/training. Your total earning potential is amplified by a bonus structure tied to meeting goals, and you will become an owner from day one through our employee equity program.

BENEFITS We believe you do your best work when your whole life is supported. We invest in our crew’s health, families, and financial futures with a benefits package designed to support you inside and outside the office.

LVT IS PROUD TO BE AN EQUAL OPPORTUNITY EMPLOYER. All applicants will be considered for employment without attention to race, color, religion, sex, sexual orientation, gender identity, national origin, veteran or disability status. All candidates must pass a drug screening and background check upon employment. Some roles may also require passing a federal background check and fingerprinting. Must be authorized to work in the U.S. If reasonable accommodation is needed to participate in the job application or interview process, and/or to perform essential job functions, please reach out to your recruiter.

What is The Role

Elastic's Portfolio Product Marketing team is seeking a Senior Portfolio Product Marketing Manager — one of the  team's primary operators and one of its most consequential hires. Reporting to the Director of Portfolio Product Marketing, this role will transform vision into execution: owning Elastic's portfolio-level story, driving cross portfolio creative initiatives, and ensuring that nothing lives as a strategy deck when it should be in market.
This is a portfolio-level role. You will not own a single product, solution, or use case. You will own the breadth of Elastic's portfilio story — across search, observability, and security — and the narrative platform that ties it together into something the market can understand, remember, and choose.
We are looking for a rare profile: a senior strategist who is also a relentless executor. Someone who has done the work of building positioning and messaging at portfolio scale, who can walk into a room with the CEO and hold their own, and who can write a narrative arc, corporate overview, or keynote storyline with equal facility. You will bring a body of work that demonstrates both the strategic depth and the creative standard this team demands.

What You Will Be Doing

• Portfolio Positioning & Messaging
  - Own Elastic's portfolio-level positioning and messaging — the architecture that spans search, observability, and security and makes the whole greater than the sum of its parts.
  - Develop and maintain the master message platform: the POV, proof points, and category language that PR, AR, sales, and the broader marketing organization draw from.
  - Partner with product marketing, analyst relations, and PR to ensure Elastic's category framing is consistent from analyst briefings to press pitches to sales conversations.
• Go-to-Market Execution
  - Lead the go-to-market narrative for major platform moments — launches, announcements, and strategic pivots — ensuring every asset, audience, and channel touchpoint tells a coherent and compelling story.
  - Serve as the primary operational driver of the Portfolio Product Marketing team: own the editorial calendar, manage cross-functional workstreams, and move projects from brief to delivery with pace and precision.
  - Partner with demand generation to ensure campaigns are anchored in the right portfolio narrative and carry a creative standard that builds brand alongside pipeline.
  - Develop sales enablement materials — narratives, positioning frameworks, competitive guides — that give the field the story and the tools to win.
• Storytelling & Creative
  - Build and own the portfolio-level story: origin, differentiation, vision, and the human context that makes Elastic's platform feel distinct and worth choosing.
  - Reimagine customer stories from metric summaries into genuine narratives — the kind that make other organizations want what those customers have.
  - Develop thought leadership content and executive POV that earns attention from technical decision-makers and executives and earns Elastic a seat in conversations it is not yet part of.
  - Set and uphold the creative standard for everything the team produces — from keynote narrative to campaign concept to long-form content.
• Executive & Cross-functional Engagement
  - Work directly with Elastic's senior leadership to develop and refine the executive POV platform — the perspectives, proof points, and frameworks that make the CEO and senior leaders genuinely compelling in press interviews, analyst briefings, and on stage.
  - Build and maintain trusted relationships across product, engineering, sales, demand generation, PR, AR, and events — operating with influence rather than authority and getting great work done through collaboration.
  - Present strategy and creative recommendations to executive stakeholders with clarity, confidence, and conviction.

What You Bring 

• 8+ years of product marketing experience in B2B technology, with meaningful time at the platform or portfolio level — you have owned a platform narrative, not just supported one
• A demonstrable track record of building positioning and messaging that changed how a market described a company or a category
• Exceptional storytelling ability — on paper, on stage, and in the room — with a portfolio of work that shows both strategic rigor and creative ambition (candidates will be asked to submit a portfolio / examples of past work)
• Proven ability to work directly with executive leadership: developing their POV, preparing them for high-stakes engagements, and holding your own in senior-level conversations
• Strong cross-functional operating instincts — you know how to build influence without authority and how to move fast through organizations that are complex
• Deep fluency in data, search, AI, and enterprise technology — you understand what customers are building with these tools and why it matters at a business level
• An execution-first orientation: you are the person who makes things happen, not the person who documents the plan and waits for others to act

Bonus Points

• Building or contributing to a brand narrative or messaging platform from the ground up
• Working in or alongside a creative strategy, brand, or corporate communications function
• Developing keynote narratives or executive presentation content for large-scale industry events
• Competitive strategy or analyst relations in enterprise infrastructure, data, or security markets

The Role

We're hiring a Senior Product Manager to own customer expansion at Apollo. One of our biggest growth levers is the customers we already have. When paid teams add seats, buy more credits, attach add-ons, or step up to a higher-value plan, that drives compounding revenue. You'll own the in-product surfaces that turn habitual usage into expansion, and you'll make those moments feel obvious, easy, and trusted.

Our Product, Design, Engineering teams are structured as Squads. You'll be assigned to a Squad alongside a Product Designer, Data Science partner, an Engineering Manager, and multiple Engineers, and you'll partner closely with the Activation, Free-to-Paid, and Pricing & Packaging teams to keep the monetization experience cohesive end to end.

What you will own

• Team invite and joiner experience that turns every new seat into an active, paying user.
• Admin upgrade request flow that captures the moment a teammate asks an admin for more.
• Credit and plan upsells that surface at the right time, driven by deeper and more habitual usage.
• Hand-offs that confidently guide qualified teams to Apollo's sales team.
• Reporting that shows where expansion is healthy and where it is leaking.

What you will do

• Go deep with paying customers, admins, and end users to deeply understand their needs, workflows, and friction points. Translate that understanding into the product changes that actually move the needle, and use it to set strategy and own your roadmap.
• Prototype fast. Use Claude Code and other AI tools to validate ideas before committing engineering resources. Ship to learn, then ship to scale.
• Use AI as a daily multiplier. Refine your thinking, automate the busywork, keep the team aligned, and free yourself to focus on the highest-leverage work.
• Write clear specs and make hard tradeoffs. Define the quality bar. Partner with design on experience and with engineering on delivery.
• Measure whether it worked. Instrument funnels, track conversion and expansion metrics, and feed what you learn back into the next cycle.
• Drive alignment across Free-to-Paid, Pricing & Packaging, Sales, Support, and other partners so what ships actually lands.

What we are looking for

• 4+ years of proven experience in SaaS product management. You've owned products end to end in a SaaS environment and can speak to the outcomes you drove.
• High agency and strong ownership. You create clarity in ambiguous environments and push work forward without waiting for direction.
• Track record of unlocking revenue. You've worked with a team to solve impactful problems that opened up new revenue, and you can point to the result.
• Product judgment. You focus on the highest-leverage problems, make hard tradeoffs, and say no to good ideas to protect great ones.
• Creative problem solver. You see the second and third option when most people stop at the first.
• Customer empathy. You optimize for your users' speed and confidence, not your own elegance.
• Influence without authority. You move fast and bring others with you. You communicate clearly, build trust quickly, and make the people around you better.
• Execution excellence. You define, ship, measure, and iterate without thrash. Shipping is the beginning of the work, not the end.
• Technical fluency. You engage with engineering on performance, reliability, and integrations as a credible partner.
• AI-native builder. You prototype with tools like Claude Code and Cursor and can show something you shipped, not just a spec you wrote.
• Domain experience in PLG, monetization, billing, or expansion surfaces is a plus, not a requirement.

Mongo is seeking a Head of AI Platform, GM to lead the development and scaling of a new AI Applications Platform. With millions of developers trusting MongoDB for their workloads, MongoDB is building the future to enable them to create, deploy and manage AI Applications at enterprise scale. As GM you will own the business, vision and execution of this Platform.

This is a unique "intrapreneurial" role where you will act as the CEO of the product line. You will own the end-to-end success of the platform, with direct responsibility over the R&D organization (Engineering, Product, and Design).

As the VP & GM, you will lead the transition from 0 to 1—defining the technical architecture, building a world-class team of engineers and product thinkers, and scaling the platform to support thousands of customers building production-grade AI applications. You are someone who can debate the nuances of multi-agent orchestration and Model Context Protocol (MCP) in the morning, and present a three-year commercial growth strategy to the board in the afternoon.

This role can be based in our San Francisco and New York City offices or remotely in the United States.

Responsibilities

• Product Vision & Execution (0 to Scale): Own the roadmap and delivery of the AI Platform. Take the product from its current state to a market-leading, developer-first platform.
• Business Ownership: Own the P&L for the business unit. Manage the budget for R&D, infrastructure/inference costs, and headcount planning.
• R&D Leadership: Build and lead a distributed high-performance R&D organization. You will manage Engineering, Forward Deployed Engineering, Product Management, and Product Design, fostering a culture of rapid iteration and technical excellence.
• AI Strategy: Build the technical vision for the area, and lead technologists and product managers to document and evangelize the strategy with internal and external customers.
• Go-to-Market Partnership: Collaborate with Partnerships, Sales and Marketing to define our GTM motion. 
• Customer Evangelism: Act as the "technical face" of the product for strategic customers, partners, and the open-source community.

Requirements

• Entrepreneurial Track Record: Experience as a founder, early-stage employee, or "0-to-1" leader within a larger tech company. You must have experience building and launching a software product from scratch.
• Technical Depth in AI: Deep understanding of the AI landscape. You should be familiar with AI frameworks, foundation models, embeddings and vector databases. 
• Cloud & Platform Expertise: 10+ years of experience building scalable Cloud/SaaS products, enterprise infrastructure software or developer platforms (APIs, SDKs, or infrastructure tools).
• Leader of Leaders: Proven experience managing managers and leading cross-functional organizations of 100+ people.
• Product-Led Mindset: A "product-hacker" mentality. You prioritize shipping and learning over perfection, but understand the reliability requirements of enterprise-grade software.
• Strategic Communication: Ability to distill complex technical concepts (e.g., multi-layered AI governance or inference optimization) into compelling narratives for customers and executives.
• MongoDB experience is a plus

About MongoDB

MongoDB is built for change, empowering our customers and our people to innovate at the speed of the market. We have redefined the database for the AI era, enabling innovators to create, transform, and disrupt industries with software. MongoDB’s unified database platform, the most widely available, globally distributed database on the market, helps organizations modernize legacy workloads, embrace innovation, and unleash AI. Our cloud-native platform, MongoDB Atlas, is the only globally distributed, multi-cloud database and is available across AWS, Google Cloud, and Microsoft Azure.

With offices worldwide and over 60,000 customers, including 75% of the Fortune 100 and AI-native startups, relying on MongoDB for their most important applications, we’re powering the next era of software.

Our compass at MongoDB is our Leadership Commitment, guiding how and why we make decisions, show up for each other, and win. It’s what makes us MongoDB. 

To drive the personal growth and business impact of our employees, we’re committed to developing a supportive and enriching culture for everyone. From employee affinity groups, to fertility assistance and a generous parental leave policy, we value our employees’ wellbeing and want to support them along every step of their professional and personal journeys. Learn more about what it’s like to work at MongoDB, and help us make an impact on the world!

MongoDB is committed to providing any necessary accommodations for individuals with disabilities within our application and interview process. To request an accommodation due to a disability, please inform your recruiter.

MongoDB, Inc. provides equal employment opportunities to all employees and applicants for employment and prohibits discrimination and harassment of any type and makes all hiring decisions without regard to race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state or local laws.

Req ID: 1273415485

MongoDB is hiring a Customer & Partner Advocate reporting directly to the Chief Customer Officer, as part of the office of the CCO team. This is a high-impact opportunity to work directly with the CCO and senior leadership across the company, helping drive MongoDB’s most important customer & partner relationships and operating rhythms.

MongoDB's CCO oversees a global organization spanning the Professional Services, Customer Success, Partners, and Technical Support. This is the team owning revenue retention and realization. The customers and partners our CCO engages with at the executive level represent some of the most strategically significant relationships in the company.

The Customer & Partner Advocate exists to make every one of those interactions land. You will research, synthesize, prepare, attend, and follow through — ensuring our CCO walks into every executive meeting with a sharp point of view, walks out with clear next steps, and that the relationships our CCO builds translate into real business outcomes for MongoDB.

You will cover both customers and partners equally. The partner dimension is not secondary — co-GTM strategy, exec co-sponsorship, and partner relationship management are as central to this role as direct customer engagement.

You will work hand in hand with the Chief of Staff to the CCO, whose remit spans the same organization. Your work is tightly intertwined — the Chief of Staff owns the internal operating rhythm and strategic priorities; you own the external relationship intelligence and executive engagement. The two functions reinforce each other, and the best outcomes happen when they're in lockstep.

This role can be based remotely in the United States.

Role Responsibilities

Customers & Partners Advocacy & Engagement

• Partner with the CCO and Chief of Staff to prepare for high-priority customer and partner meetings — crafting thoughtful briefings, coordinating input from internal stakeholders, and ensuring clear follow-up and accountability
• Join customer and partner meetings with the CCO and senior executives, acting as an advocate for the customer and a connector between the CCO, Sales, and Product teams
• Build a deep understanding of MongoDB’s strategic accounts, identifying patterns, opportunities, and challenges that inform company strategy
• Ensure the CCO’s external engagement reflects MongoDB’s top priorities and amplifies our customer-centric culture as well as our efforts to drive more strategic partnerships
• Proactively monitor customer and partner announcements, market developments, and industry signals to identify moments where MongoDB can re-engage strategically. Surface relevant insights to the CCO and help initiate timely outreach to executive customer or partner stakeholders
• Partner closely with the Chief of Staff to translate customers and partners insights into strategic priorities for the CCO, ensuring learnings from the field inform key initiatives and identifying customers to pilot and shape new programs
  
  

Role Requirements

• Experience: 3–5+ years owning strategic customer portfolios with direct accountability for C-level customer relationships and cross-functional initiatives
• Strategic Thinking & Problem Solving: Ability to structure and synthesize ambiguous information into clear insights and actionable recommendations
• Customer Orientation: Deep empathy for customer needs and the ability to translate those into business outcomes
• Executive Communication: Excellent written and verbal communication skills; proven ability to interact with senior executives and customers with polish and confidence
• Collaboration & Influence: Strong stakeholder management skills with the ability to drive alignment across multiple teams
• Bias for Action: Thrives in a fast-paced, dynamic environment and has a high sense of urgency to get things done
• Technical & Market Acumen: Interest in software, AI, and data technology; ability to quickly understand MongoDB’s products and strategy
• Travel: Frequent travel required to support CCO and customer meetings

About MongoDB

MongoDB is built for change, empowering our customers and our people to innovate at the speed of the market. We have redefined the database for the AI era, enabling innovators to create, transform, and disrupt industries with software. MongoDB’s unified database platform, the most widely available, globally distributed database on the market, helps organizations modernize legacy workloads, embrace innovation, and unleash AI. Our cloud-native platform, MongoDB Atlas, is the only globally distributed, multi-cloud database and is available across AWS, Google Cloud, and Microsoft Azure.

With offices worldwide and over 60,000 customers, including 75% of the Fortune 100 and AI-native startups, relying on MongoDB for their most important applications, we’re powering the next era of software.

Our compass at MongoDB is our Leadership Commitment, guiding how and why we make decisions, show up for each other, and win. It’s what makes us MongoDB. 

To drive the personal growth and business impact of our employees, we’re committed to developing a supportive and enriching culture for everyone. From employee affinity groups, to fertility assistance and a generous parental leave policy, we value our employees’ wellbeing and want to support them along every step of their professional and personal journeys. Learn more about what it’s like to work at MongoDB, and help us make an impact on the world!

MongoDB is committed to providing any necessary accommodations for individuals with disabilities within our application and interview process. To request an accommodation due to a disability, please inform your recruiter.

MongoDB, Inc. provides equal employment opportunities to all employees and applicants for employment and prohibits discrimination and harassment of any type and makes all hiring decisions without regard to race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state or local laws.

Req ID: 1273386892

Description:

The Information Security Risk Analyst is the operational engine of the internal risk program. While the Senior IRM Analyst and Risk Director define the strategic roadmap, the Analyst ensures the daily execution of that strategy. They are responsible for the "production line" of risk assessment: taking raw signals from the business, processing them through the established methodology, and outputting actionable risk decisions (Remediation or Acceptance).

The ultimate objective of this role is Reduction of Uncertainty. By managing the program effectively, the IRM Analyst ensures that MongoDB’s leadership has a clear, quantified view of the top risks facing the enterprise. They transform the Risk Register from a static spreadsheet into a dynamic governance tool that drives accountability.

The IRM Analyst must not be afraid to be in the trenches with the Engineering and Product teams. They are the primary face of the "Risk Intake Process," guiding stakeholders through the methodology. They are the gatekeeper of quality, ensuring that no risk enters the register until it has been properly scoped and quantified.

Responsibilities:

Risk Identification & Assessment

• Execute risk assessments under senior guidance - perform scoping, inherent risk scoring, control assessment, and residual risk calculation using established methodology
• Conduct risk identification intake, manage the flow of requests from Jira Service Desk and the Issue Intake Tracker, review incoming submissions against entry criteria, assign Risk IDs, and replicate validated risks into the Risk Register
• Act as the Triage Officer for incoming risk submissions, determine whether submissions represent strategic risks, operational issues, or duplicates. Filter noise to focus the team on signals
• Develop risk scenarios for in-scope assets by working with asset owners and risk owners , identify threat communities, threat events, and impact categories
• Draft Risk Assessment Memos that tell a cohesive story from risk statement to risk rating to actionable recommendation. Progressively build toward independently authored memos that require minimal review notes
• Monitor and flag emerging risk signals , including AI-related risks (model integrity, data poisoning, shadow AI, third-party AI dependencies) , and escalate with documented analysis for integration into the risk framework

Control Identification, Mapping & Assessment

• Identify and document controls that mitigate assessed risks , map controls to specific risk scenarios and applicable framework requirements (NIST SP 800-53, ISO 27001, SOC 2)
• Assess the design adequacy of controls , evaluate whether each control is appropriately designed to address the risk it is mapped to, and document findings with supporting rationale
• Assess the operating effectiveness of controls , collect and evaluate evidence to determine whether controls are functioning as designed over the assessment period, and document results
• Document control gaps and support remediation tracking , maintain clear records of where controls are missing, partially effective, or require compensating controls. Track remediation progress
• Maintain control-to-framework mappings to ensure risk assessment outputs directly support audit and certification evidence packages (FedRAMP, SOC 2, ISO 27001, PCI-DSS)

Risk Categorization & Governance

• Apply the established risk taxonomy and categorization methodology consistently across all assessed risks
• Process risk acceptance requests in Jira , validate completeness, ensure documented context and stakeholder sign-off, confirm time-bound conditions, and flag concerns to the Senior lead
• Maintain the Risk Register, risk inventory, and supporting trackers with obsessive attention to data integrity, no missing dates, undefined owners, or stale entries. A Risk Register with governance gaps is a program failure

Reporting & Stakeholder Engagement

• Contribute to KRI data collection and dashboard inputs , support accurate, timely reporting that feeds executive risk dashboards and governance forum materials
• Engage directly with technical stakeholders (engineering, product, infrastructure teams) during risk assessments , ask informed questions, gather evidence, and document findings
• Progressively build the technical fluency to lead stakeholder conversations independently , develop working proficiency in cloud-native architectures, SaaS security models, and common technical controls (IAM, encryption, network segmentation, logging/monitoring)
• Translate technical findings into clear, business-relevant risk language in all written work products

Policy, Process & Governance Hygiene

• Support drafting and maintaining risk procedures, guidelines, and assessment templates across the IRM program scope
• Execute governance hygiene , data quality, tracker maintenance, workflow adherence, evidence organization, and documentation standards
• Manage the risk assessment pipeline in Jira, create and maintain workflows, dashboards, and use JQL to track the assessment ticket lifecycle

Requirements:

Experience & Education:

• 3–5 years of experience in Information Security, Governance, Risk, and Compliance (GRC), or Enterprise Risk Management
• Experience performing risk assessments — including risk identification, inherent/residual risk scoring, and documentation of findings
• Experience identifying, documenting, and evaluating controls — including assessment of design adequacy and operating effectiveness
• Strong working knowledge of NIST CSF, NIST SP 800-30/39/53, and ISO/IEC 27005 — ability to use these frameworks as a library of controls and risk guidance
• Advanced proficiency in Excel/Google Sheets (pivot tables, VLOOKUP, complex formulas) for risk data analysis and reporting
• Jira proficiency — managing projects, creating workflows and dashboards, and using JQL
• Ability to write clear, concise, and defensible Risk Assessment Memos
• Obsessive attention to detail regarding data integrity and documentation quality
• Foundational understanding of cloud-native architectures and common technical controls (IAM, encryption, logging/monitoring, network segmentation) — with a commitment to building deeper technical fluency
• Awareness of AI risk concepts and willingness to develop expertise in emerging AI risk and regulatory landscape
• A strong track record of collaborating effectively across teams and levels
• Bachelor's degree in Cybersecurity, Information Systems, Business Administration, or a related field
• Certifications: At least, one of the following certifications is required - CRISC, CISM, CISSP, or CISA

About MongoDB

MongoDB is built for change, empowering our customers and our people to innovate at the speed of the market. We have redefined the database for the AI era, enabling innovators to create, transform, and disrupt industries with software. MongoDB’s unified database platform, the most widely available, globally distributed database on the market, helps organizations modernize legacy workloads, embrace innovation, and unleash AI. Our cloud-native platform, MongoDB Atlas, is the only globally distributed, multi-cloud database and is available across AWS, Google Cloud, and Microsoft Azure.

With offices worldwide and over 60,000 customers, including 75% of the Fortune 100 and AI-native startups, relying on MongoDB for their most important applications, we’re powering the next era of software.

Our compass at MongoDB is our Leadership Commitment, guiding how and why we make decisions, show up for each other, and win. It’s what makes us MongoDB. 

To drive the personal growth and business impact of our employees, we’re committed to developing a supportive and enriching culture for everyone. From employee affinity groups, to fertility assistance and a generous parental leave policy, we value our employees’ wellbeing and want to support them along every step of their professional and personal journeys. Learn more about what it’s like to work at MongoDB, and help us make an impact on the world!

MongoDB is committed to providing any necessary accommodations for individuals with disabilities within our application and interview process. To request an accommodation due to a disability, please inform your recruiter.

MongoDB, Inc. provides equal employment opportunities to all employees and applicants for employment and prohibits discrimination and harassment of any type and makes all hiring decisions without regard to race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state or local laws.

Req ID: 1273425625

Summary

GiveWell is seeking exceptional Researchers to help direct hundreds of millions of dollars annually to the most cost-effective global health and poverty alleviation programs. You’ll have an outsized influence on our funding decisions and help us save and improve lives on a global scale.

You’ll execute ambitious research agendas, answer complex questions, and inform high-impact grantmaking decisions by combining rigorous evidence review, cost-effectiveness modeling, and thoughtful judgment.

Researchers will have the opportunity to develop into Senior Researcher or Senior Program Officer roles, leading research agendas or owning complex grantmaking portfolios. We’re open to a wide variety of professional development options depending on your preferences and our needs.

The role

You’ll join a small grantmaking team to execute ambitious research agendas, sifting through the countless questions we could try to answer and honing in on those that matter most. Your decisions will inform the allocation of hundreds of millions of dollars to dozens of grantees.

Your practical work will combine empirical evidence review, cost-effectiveness modeling, discussions with subject matter experts, and developing your own judgment. In the course of your work, you might approach questions like these:

• What should we believe about the impacts of improved water quality on all-cause mortality?
• What is the impact of building footbridges in rural communities?
• How can we model the general equilibrium effects of cash transfers?
• How should we prioritize programs that reduce poverty relative to programs that reduce deaths?
• How should we think about the opportunity cost of other actors’ contributions to programs we fund?
• How should we account for high levels of uncertainty in our cost-effectiveness estimates?
• How do we use effects from trials conducted 30 to 40 years ago to predict impacts today?

Responsibilities include:

• Analyzing interventions (e.g., vaccine demand generation, vitamin A supplementation, seasonal malaria chemoprevention) at various levels of depth to refine our view about the cost-effectiveness of a particular intervention and recommend either deprioritization or further work. Researchers review existing empirical evidence about intervention impacts, build models, speak with subject matter experts about particular interventions, and use their judgment to come up with a bottom line. Examples of this work are available on our intervention reports page.
• Building cost-effectiveness models to estimate the costs and benefits of a particular intervention. These models take into account a wide variety of considerations, including: one's prior estimate for an intervention's impact, the strength of the evidence, the size of the effects, the similarity between the context in which an intervention was studied and will be implemented, negative and/or offsetting effects, and how funding this intervention would affect decisions by other actors (e.g., local government, donor governments). See more on our page about our cost-effectiveness models.
• Reviewing specific grantmaking opportunities. We receive and solicit requests for funding on an ongoing basis. Researchers investigate each of these opportunities to determine whether or not they should receive funding. Reviewers discuss each grant opportunity with the applying organization, consider its plans and assess the likelihood it will achieve them, estimate the cost-effectiveness of a grant and forecast its likelihood of success. When necessary, they solicit feedback from outside experts (e.g., academics, government officials) about the opportunity.
• Tackle thorny research questions with creative approaches. We often need to answer questions that don’t have clear answers in published academic journals or other data sources (see some examples above), but which nevertheless matter significantly to our bottom-line funding decisions. You’ll come up with creative approaches to answer these questions, and your work will often influence the funding decisions of many of GiveWell’s research subteams.
• Building relationships with experts relevant to our work, for example, academics who specialize in interventions we are reviewing (e.g., malaria, malnutrition treatment, in-line water chlorination), leaders and program staff at organizations we are considering for funding, and program staff at foundations who are also evaluating where to allocate funds.
• Publishing reports and blog posts on our website. Transparency is a core value of ours and we aim to publish as much supporting information regarding our conclusions as we can. Researchers write up our findings and reasoning for publication on our website or summarize key points from their work in blog posts.

What is career development like?

After gaining experience on the team, Researchers have the opportunity to develop into Senior Researchers, who lead the development of our research agendas. Senior Researchers may then pursue a few pathways for career development based on their preferences and GiveWell’s needs. Some choose to develop wider and more autonomous research agendas as individual contributors, while others take on people management responsibilities. Another potential pathway is to transition into a Program Officer or Senior Program Officer position, in which you’d own a high-impact, cost-effective grantmaking portfolios by deepening your expertise, growing your networks, and understanding the broader context within a specific grantmaking area. Senior Program Officers think through questions like:

• How should we balance exploring and seeding new, smaller opportunities with funding cost-effective opportunities at scale today?
• How can we triangulate empirical evidence against expert opinion on other qualitative features, like organizational track record?
• What is research we can fund today that could substantially impact our grantmaking five years from now?
• How much uncertainty are we willing to accept before making a grant? What key research questions do we need to answer before making a grant, and which ones can we deprioritize or answer later?

Team structure

Our research department has ~60 people, and is currently organized into eight teams:

• Five of the teams (Water, Livelihoods, Nutrition, Malaria, and Vaccines) focus on specific areas of grantmaking.
• The New Areas team focuses on interventions in domains that are new to GiveWell.
• The Cross-Cutting team focuses on methodological issues, research quality, and other big-picture concerns that cut across all of our research work.
• The Commons team provides generalized research support to each of the other teams, including landscaping research, vetting, and publishing.

In most cases, we hire Researchers without knowing which subteam they’ll eventually sit on. We aim to expose new researchers to different types of work and parts of the team over several months to inform their eventual subteam placement. (We might settle on a subteam more quickly if new hires bring specific, specialized expertise.)

Team values

We think our research team has unique qualities:

• We care deeply and centrally about finding and sharing truth. Truth-seeking is one of our core values. We post our mistakes and we prize our team members who keep our culture of free-flowing feedback strong.
• We are independent. We focus 100% on finding the most cost-effective opportunities to save and improve lives. Our researchers assist in communicating our research findings to the public and our donors, and on occasion we provide tailored advice to ultra-high-net-worth donors who want to rely on our expertise to direct their giving—but we never ask our researchers to trade off against honesty, or to hide their real beliefs.
• We don’t waste time. Once it’s clear that a particular research question is unlikely to change our bottom-line funding recommendation, we drop it as quickly as possible. We encourage our research staff to constantly re-evaluate their portfolios and only work on the highest-priority questions.
• Lean research team = huge personal impact. Our ~60-person team directs hundreds of millions of dollars annually.
• We work well together. Our research team is lean because we’re able to attract top-tier people, all of whom complete skills-based assessments before joining our staff. We maintain a high-performing, collegial culture and pay our staff accordingly.

Details

• Team: You'll join one of our grantmaking teams (see our org structure here) and report to a Senior Researcher or Senior Program Officer.
• Compensation:
• NYC or the San Francisco Bay Area: $184,500
• All other U.S. locations: $167,500
• International: Similar to the “all other U.S. locations” salary, based on historical exchange rates and delivered in locally-denominated currency.
• Location: GiveWell’s staff work primarily remotely within the U.S. and abroad. This position is eligible to work fully remotely.
• Offices: You are welcome but not required to work from our offices in Oakland, California; Brooklyn, NYC; or London, UK. We'll cover relocation expenses for candidates who wish to move to any of our physical office locations.
• International work: We are happy to employ staff internationally on a case-by-case basis. A successful candidate will need to commit to a work schedule that has some overlap with American working hours and the schedules of key coworkers.
• Flexibility: We support and encourage flexible working, including flexible hours, working remotely, and working from the office when you choose. The majority of our staff, including senior management, work flexibly in one way or another.
• Visa Sponsorship: If you want to work in the United States and need a work visa, we’ll do our best to sponsor it (and also cover up to 100% of relocation expenses on a case-by-case basis). Please note that government entities ultimately dictate our ability to sponsor visas.
• Benefits: Our benefits include:
• Fully funded health, dental, vision, and life insurance (we cover 100% of premiums within the US for you and any dependents)
• Four weeks of paid time off per year
• 16 weeks of fully paid parental leave
• Ergonomic home workstations or coworking space memberships
• 403(b) retirement plan
• Travel: Research team members are sometimes required to attend international site visits and conferences (on average 1-2 per year), with additional travel for those interested in traveling more. Additionally, we strongly encourage staff members to attend quarterly whole-org and department retreats to bond with other team members and complete in-person work. We'll discuss travel obligations in more detail during late stages of the hiring process, and we’ll accommodate staff who have conflicting family or other obligations.
• Start date: We’d like a candidate to start as soon as possible after receiving an offer, but we’ll offer flexibility for candidates whose personal or professional circumstances require them to moderately delay their start date.
• Application deadline: We don't currently have an application deadline. If that changes, we'll update the posting. We're reviewing applications on a rolling basis, so we recommend applying as soon as possible.

About you

Our typical hire for this role has a master's degree in a quantitative field (e.g., economics, policy, public health) with a few years of relevant experience, or a PhD in a quantitative field with limited post-graduation experience. We're willing to make exceptions for applicants who don't have advanced degrees but demonstrate equivalent depth of expertise.

We expect you will be characterized by many of the below qualities. We encourage you to apply if you would use the majority of these characteristics to describe yourself:

• You are passionate about helping improve global health and alleviate global poverty as much as possible.
• You are highly skilled at critically analyzing and synthesizing empirical research and understanding how a body of evidence may apply to real-world problems.
• You are able to plan an efficient approach to exploring complicated questions, including identifying and focusing on the most decision-relevant aspects of a project.
• You consider the big picture, asking questions like: is this project appropriately formulated and the best use of my time? What is GiveWell getting wrong in our research?
• You clearly communicate what you believe and why, as well as what you are uncertain about.
• You ask a lot of questions, and are curious, rather than defensive, when interrogating your own or others’ work.
• You are able to execute research that holds up under scrutiny from others and over time.
• You are respectful, effective, and efficient in your interactions with colleagues as well as external parties.

Other notes

• Please note that our hiring process consists of the same work trials for the following roles: Senior Researcher, Senior Malaria Researcher, and Researcher. If, within the last year, you applied and were rejected for one of these roles, you should hold off on applying to the other roles, unless explicitly asked to do so by a member of our team. If you're interested in all of these roles, please just apply once and note in your application that you'd like to be considered for the other roles, too.
• Please note that this role was previously titled "Senior Research Associate." The position itself remains unchanged.
• After application review, our hiring process consists of a short application exercise, two compensated work trials, and several short interviews. You can see more details about our hiring process on our FAQs page!
• You don't need to submit a cover letter with your application—we only want your resume/CV and answers to the application questions below.
• We don’t offer informational calls at this stage, but please email us at careers@givewell.org with any questions not answered here!

Summary

GiveWell is seeking exceptional Senior Researchers to help us direct hundreds of millions of dollars annually to the most cost-effective global health and poverty alleviation programs. As part of our lean research team, you will have an outsized influence on our funding decisions and help us save and improve lives on a global scale.

You’ll create and lead ambitious research agendas, answer complex questions, and inform high-impact grantmaking decisions by combining rigorous evidence review, cost-effectiveness modeling, and thoughtful judgment.

Some Senior Researchers may eventually choose to transition into an equivalently-leveled Senior Program Officer role to lead a large grantmaking portfolio, while others choose to stay focused on leading significant research agendas. We’re open to a wide variety of internal development options depending on your preferences and our needs.

The role

Senior Researchers are the intellectual leaders of GiveWell’s work. In this role, you’ll join a small senior team in setting ambitious research agendas, sifting through the countless questions we could try to answer and honing in on those that matter most. Your decisions will inform the allocation of hundreds of millions of dollars to dozens of grantees. You’ll also communicate externally about our work and mentor and advise other members of the team.

You will shape a research agenda that brings rigor and creativity to the thorniest questions GiveWell faces. You’ll execute that agenda by combining thorough review of empirical evidence, cost-effectiveness modeling, discussions with subject matter experts, understanding of the broader context, and your own judgment. In the course of your work, you might approach questions like these:

• What should we believe about the impacts of improved water quality on all-cause mortality?
• What is the impact of building footbridges in rural communities?
• How can we model the general equilibrium effects of cash transfers?
• How should we prioritize programs that reduce poverty relative to programs that reduce deaths?
• How should we think about the opportunity cost of other actors’ contributions to programs we fund?
• How should we account for high levels of uncertainty in our cost-effectiveness estimates?
• How do we use effects from trials conducted 30 to 40 years ago to predict impacts today?

After gaining experience on the team, Senior Researchers pursue a few pathways for career development based on their preferences and GiveWell’s needs. Some choose to develop wider and more autonomous research agendas as individual contributors, while others take on people management responsibilities. Another potential pathway is to transition into a Senior Program Officer role, which is a lateral move—we don’t conceptualize the Senior Researcher role as a training ground for program work. All of GiveWell's Senior Program Officers are also researchers with strong technical training and a penchant for sketching out a model when they’re not sure how to approach a problem.

Senior Program Officers typically own high-impact, cost-effective grantmaking portfolios by deepening their expertise, growing their networks, and understanding the broader context within a specific grantmaking area. They think through questions like:

• How should we balance exploring and seeding new, smaller opportunities with funding cost-effective opportunities at scale today?
• How can we triangulate empirical evidence against expert opinion on other qualitative features, like organizational track record?
• What is research we can fund today that could substantially impact our grantmaking five years from now?
• How much uncertainty are we willing to accept before making a grant? What key research questions do we need to answer before making a grant, and which ones can we deprioritize or answer later?

Team structure

Our research department has over 60 people, and is currently organized into eight teams:

• Five of the teams (Water, Livelihoods, Nutrition, Malaria, and Vaccines) focus on specific areas of grantmaking.
• The New Areas team focuses on interventions in domains that are new to GiveWell.
• The Cross-Cutting team focuses on methodological issues, research quality, and other big-picture concerns that cut across all of our research work.
• The Commons team provides generalized research support to each of the other teams, including landscaping research, vetting, and publishing.

In most cases, we hire Senior Researchers without knowing which subteam they’ll eventually sit on. We aim to expose our new senior team members to different types of work and parts of the team over several months to inform their eventual subteam placement. (If you bring specific, specialized expertise, consider applying to one of our specialized Senior Researcher positions). 

Team values

We think our research team has unique qualities:

• We care deeply and centrally about finding and sharing truth. Truth-seeking is one of our core values. We post our mistakes and we prize our team members who keep our culture of free-flowing feedback strong.
• We are independent. We focus 100% on finding the most cost-effective opportunities to save and improve lives. Our researchers assist in communicating our research findings to the public and our donors, and on occasion we provide tailored advice to ultra-high-net-worth donors who want to rely on our expertise to direct their giving—but we never ask our researchers to trade off against honesty, or to hide their real beliefs.
• We don’t waste time. Once it’s clear that a particular research question is unlikely to change our bottom-line funding recommendation, we drop it as quickly as possible. We encourage our research staff to constantly re-evaluate their portfolios and only work on the highest-priority questions.
• Lean research team = huge personal impact. Our research team of just over 60 people directs hundreds of millions of dollars annually.
• We work well together. Our research team is lean because we’re able to attract top-tier people, all of whom complete skills-based assessments before joining our staff. We maintain a high-performing, collegial culture and pay our staff accordingly.

About you

Senior Researchers must have quantitatively-oriented advanced degrees and substantial relevant experience using empirical tools to make rigorous, evidence-based decisions in the real world. Practically, our senior research staff typically has 5-10 years of post-grad work experience prior to joining GiveWell. We're happy to consider applicants who do not have advanced degrees, but we'll look for a commensurate amount of relevant experience. You can review our staff bios here for more practical insight on the backgrounds and experience of our current team.

We expect that people with the soft qualities below will be the most successful and happy on our team. This isn’t a full list, but hopefully it conveys the gist of our team’s professional personality:

• GiveWell’s mission and methods are personally energizing—you like our approach to research and you find personal meaning in our story of impact.
• You’re abnormally curious—you ask lots of questions, and you’re willing to interrogate others’ work. Your curiosity also extends to your own work—you aren’t defensive when your research comes under scrutiny.
• You routinely think about and surface the value judgments, background knowledge, and strategic commitments that undergird your work. You understand the potential effects of mistaken mental models, so you strive to improve yours and your team’s.
• You dislike it when people express strong confidence in views that don’t seem to rely on commensurate evidence. You carefully and legibly communicate about your confidence levels.
• You appreciate the value of an excellent reputation and strong relationships. You can moderate your directness and intensity when you’re communicating with external folks.
• You love a gnarly problem. You figure out the most important questions to answer, go deep on the details where they matter (and move on where they don’t), and reassess your mental models based on what you’ve learned.
• You constantly assess whether you and the team are working on the most important things.

The details

• Compensation: We set salaries using a location-based tier system. Our pay for this role:
• NYC or the San Francisco Bay Area: $241,000.
• All other U.S. locations: $219,000.
• International: Similar to the “all other U.S. locations” salary, based on historical exchange rates and delivered in locally-denominated currency. We can share a precise figure upon request after the first work trial stage.
• Benefits: Our benefits include:
• Fully funded health, dental, vision, and life insurance (we cover 100% of premiums within the US for you and any dependents)
• Four weeks of paid time off per year
• 16 weeks of fully paid parental leave
• Ergonomic home workstations or coworking space memberships
• 403(b) retirement plan
• Location: GiveWell’s staff work primarily remotely within the U.S. and abroad. This position is eligible to work fully remotely.
• Offices: You are welcome but not required to work from our offices in Oakland, California; Brooklyn, NYC; or London, UK. We'll cover relocation expenses for candidates who wish to move to any of our physical office locations.
• International work: We are happy to employ staff internationally on a case-by-case basis. A successful candidate will need to commit to a work schedule that has some overlap with American working hours and the schedules of key coworkers.
• Flexibility: We support and encourage flexible working, including flexible hours, working remotely, and working from the office when you choose. The majority of our staff, including senior management, work flexibly in one way or another.
• Visa Sponsorship: If you want to work in the United States and need a work visa, we’ll do our best to sponsor it (and also cover up to 100% of relocation expenses on a case-by-case basis). Please note that government entities ultimately dictate our ability to sponsor visas.
• Travel: Research team members are sometimes required to attend international site visits and conferences (on average 1-2 per year), with additional travel for those interested in traveling more. Additionally, we strongly encourage staff members to attend quarterly whole-org and department retreats to bond with other team members and complete in-person work. We'll discuss travel obligations in more detail during late stages of the hiring process, and we’ll accommodate staff who have conflicting family or other obligations.

Miscellaneous details:

• Please note that our hiring process consists of the same work trials for the following roles: Senior Researcher, Senior Malaria Researcher, and Researcher. If, within the last year, you applied and were rejected for one of these roles, you should hold off on applying to the other roles, unless explicitly asked to do so by a member of our team. If you're interested in all of these roles, please just apply once and note in your application that you'd like to be considered for the other roles, too.
• After application review, our hiring process consists of a short application exercise and up to 15 hours of compensated work trials. You can see more details about our hiring process on our FAQs page!
• We devote significant staff capacity to initial application review, and we respond to all applications as quickly as possible.
• We have a strong preference for full-time applicants, but we sometimes consider applications for part-time work on a case-by-case basis. We aren’t interested in reviewing applications for contract or project-based work at this time.
• If we settle on an application deadline, we’ll write it in bold here. If you’re on our website job posting and don’t see a deadline, there is no deadline. If you’re reading this on an external job board and don’t see a deadline, you should double-check on our website.
• You don't need to submit a cover letter—we rely mainly on your resume and answers to the application questions below when we're making early decisions.

The Executive Administrator to the CEO at GHX is a highly organized, detail-oriented, and proactive professional responsible for supporting the CEO and Chief of Staff, while partnering with other senior executives as needed. This role requires a high degree of professionalism, strong judgment, extreme discretion, and the ability to anticipate needs while working with minimal supervision. The Executive Administrator collaborates closely with the Executive Administrator team and reports to the Sr. Manager of PX Administration and Program Management. 

This role serves as a trusted partner to the Office of the CEO, ensuring seamless coordination of executive priorities, board engagement, travel, and strategic events. 

Executive Support 

• Manage complex calendars for the CEO and Chief of Staff, including scheduling, adjusting meetings, resolving conflicts, and coordinating priorities across stakeholders; identify, anticipate and proactively resolve schedule conflicts as they arise, and routinely audit calendars with a two-month look ahead. 

• Proactively manage and prioritize competing executive requests, ensuring alignment with the CEO’s strategic priorities and time allocation. 

• Prepare, edit, and review documents, presentations, and executive communications with accuracy and professionalism. 

• Track and reconcile executive expenses, manage P-Card purchases, process expense reports, and monitor procurement and payment approvals in accordance with company policy. 

• Attends executive offsites and leadership meetings to coordinate logistics and ensure follow-through on administrative needs. 

• Serve as primary Point of Contact for internal and external stakeholders on matters pertaining to CEO and Chief of Staff. 

• Provide personal support to the CEO. 

Board of Director Support 

• Serve as a liaison to Board of Directors (BOD). 

• Align with the Chief of Staff and external board executive support teams to ensure BOD meetings are scheduled on a rolling 12-month cadence. 

• Schedule all BOD meetings and organize all onsite meeting logistics. 

• Provide travel support and expense reports for Board members, as needed for GHX-related business. 

• Maintain Board Fracture document ensuring all details are accurate and updated as needed. 

Travel & Logistics 

• Coordinate domestic and international travel arrangements, including flights, hotels, meals, and transportation.  

• Provide real-time support for changes or disruptions to travel schedules, proposing options, and coordinating changes.  

• Develop comprehensive itineraries for conferences, offsites, and multi-stop travel. 

Meeting & Event Coordination 

• Plan and coordinate executive-level events, including venue selection, catering, logistics planning, and onsite support; proactively solve issues independently.  

• Assist with small and large-scale special projects, including planning conferences and events. 

Operational & Administrative Support 

• Partner closely with the Executive Administrator team to ensure continuity of support and operational excellence across the executive leadership team. 

• Proactively assess administrative needs, prioritize tasks, and recommend effective solutions to support team and business operations. 

• Organize and maintain electronic and physical files in compliance with GHX Security and Compliance guidelines. 

• Follow all GHX policies, including Travel & Expense, Compliance, and Security policies. 
  
• Support additional assignments as requested. 

Qualifications 

• Bachelor’s degree in business administration, communications, or related field preferred. 

• 7+ years of experience in executive administration or related role, supporting C-Suite leadership and Board of Directors 

• Based in Denver, Colorado. 

Knowledge, Skills, and Abilities 

• Strong organizational skills with keen attention to detail. 

• Expert prioritization and time management skills with the ability to manage multiple tasks and deadlines. 

• Ability to handle sensitive information with confidentiality and discretion. 

• Comfort and experience working independently and collaboratively in a fully or semi-remote, fast-paced, and frequently changing environment. 

• Excellent written and verbal communication skills. 

• Proficiency in Microsoft Office Suite (Word, Excel, PowerPoint, Outlook). 

Travel Requirements 

• Moderate travel (up to 10%) required to attend executive offsites, administrative team meetings, and company functions.
• Travel includes domestic trips as directed by the Sr. Manager of PX Administration and Program Management or at the request of executive leadership. 

The compensation for this role is: $81,000- $108,000

The base salary range represents the anticipated low and high end of the GHX’s salary range for this position. Actual salaries will vary based on various factors, such as the candidate’s qualifications, skills, competencies and proficiency for the role. The base salary is one component of GHX’s total compensation package for employees. Other rewards and benefits include: health, vision, and dental insurance, accident and life insurance, 401k matching, paid-time off, and education reimbursement, to name a few. To view more details of our benefits, visit us  here: https://www.ghx.com/about/careers/

#LIAK

Work Period: July 2026 to December 2026 

Location & Schedule: This is a full-time, 40-hour-per-week position with a minimum of 3 days per week onsite in Miami, FL. There is no relocation or housing assistance for this position. 

Join the SharkNinja Early Edge Experience: Built for early career talent. Geared toward impact. Driven by speed. Whether you're in a co-op or internship, our early talent program is designed to provide valuable exposure to the industry and a fast-paced professional environment. You'll dive into meaningful projects and tasks that sharpen your skills and deepen your knowledge. Along the way, you'll benefit from professional development opportunities, community events, and connections that make your experience well-rounded and enriching. Your time with us will culminate in an opportunity to showcase your contributions and learnings to SharkNinja leaders because this is a program for those ready to shape what's next — fast. 

This role: As a Fall Co-op on the Applied AI & Analytics team in the Office of the CEO – at the heart of driving company-wide AI transformation, you will take on meaningful ownership of cross-functional business problems over a 6-month engagement. 

.Unlike a short-term internship, this longer term co-op timeline gives you the runway to take a project from problem definition through to deployed solution. You'll be expected to own your work end-to-end, from scoping the business question to presenting outcomes to senior stakeholders. This role sits at the intersection of SharkNinja's Jailbreak AI initiative, a company-wide movement backed by $1M in innovation awards, giving you direct exposure to real AI deployments, not sandbox exercises. 

Here are some of the EXCITING things you'll get to do: 

• Own the end-to-end scoping, analysis, and delivery of a defined business problem — from data gathering through insight communication 

• Design, iterate, and document AI prompts and workflows; take ownership of data preparation pipelines for assigned projects 

• Build and maintain dashboards, reports, or models that are actively used by internal teams — with full accountability for quality and accuracy 

• Identify trends, patterns, and insights within datasets and translate them into actionable recommendations 

• Use AI tools to improve efficiency and automate analytical workflows 

• Develop and test agentic workflow prototypes that reduce manual effort on high-friction business processes 

• Present findings and recommendations directly to team leads and business stakeholders 

• Identify data gaps or inconsistencies and propose solutions, not just flag them 

ATTRIBUTES & SKILLS: 

• Education: Must be currently enrolled in a bachelor's or master's program, or have graduated within the past year 

• Must be able to work a full-time, 40-hour-per-week schedule with a minimum of 3 days per week onsite in Miami, FL 

• Experience with data visualization tools (Tableau, Power BI, Looker, or similar) 

• Demonstrated experience building with AI (LLMs, automation workflows, agent frameworks, or prompt engineering) with examples you can speak to 

• Experience working with real-world or messy datasets 

• Working knowledge of SQL, Python, or similar tools through coursework or projects 

• Ability to approach problems in a structured and logical way 

• Interest in consumer products, retail, or e-commerce 

• Embodies SharkNinja’s Success Drivers: 

• Rarely Satisfied – Adopt a 'no delays' mentality in delivering against market needs/timing 

• Progress over Perfection – Make quick, daily progress and continuously adapt to achieve results rather than requiring perfect planning 

• Details Make the Difference – Brings rigor to data preparation, model assumptions, and analytical outputs; understands that the quality of an AI output is only as good as the quality of the input 

• Winning is a Team Sport – Ability to develop strong cross-functional relationships 

• Communicate for Impact – Strong communication skills; ability to deliver effective presentations to all levels of management 

Please note that, due to the high volume of applications for early talent roles, response times may vary depending on the specific role and timeline. Our team appreciates your patience! 

Applied AI & Analytics Associate, Office of the CEO

Miami, FL | Office of the CEO — Data, Analytics & AI

You Don't Wait to Be Asked. Neither Do We.

At SharkNinja, we've built a culture around one simple belief: the best answer wins. Not the loudest opinion. Not the most senior voice in the room. The best answer — backed by data, delivered with clarity, and executed with urgency.

We're hiring an Applied AI & Analytics Associate to sit inside the Office of the CEO. This is not a support role. This is not a reporting role. This is a problem-solving role — one where you'll work directly alongside the VP, Chief of Staff to the CEO and senior leaders across the company to crack open the problems that matter most and turn them into decisions that drive the business forward.

If you thrive in ambiguity, build before you're told to, move fast across functions, and believe that a clean insight delivered fast beats a perfect deck delivered late — read on.

What You'll Actually Do

You will be an analytics and AI professional embedded in the Office of the CEO, contributing to high-impact analytical work across the company and contributing to how SharkNinja uses data and AI to make better decisions.

This is not a single-team support role. You'll move across functions — working with product, operations, finance, supply chain, marketing — on whatever problems matter most to the business right now.

On any given week, you might:

• Partner with the VP and Chief of Staff on analytical questions that require structured problem-framing, data modeling, or clear recommendations
• Contribute to multi-week analytical initiatives from scoping through delivery, working with senior stakeholders on managing expectations and timelines
• Build and maintain dashboards, decision-support tools, and analytical models that help senior leaders operate more effectively
• Use LLMs, AI automation, or machine learning to accelerate your own analysis and help other teams do the same
• Identify gaps in how the company tracks performance and propose practical improvements in collaboration with finance, operations, and product teams
• Work with teams to adopt analytical approaches or tools, contributing to broader adoption and impact
• Introduce better analytical methods and tools to raise the quality and consistency of output across teams
• Communicate findings clearly to senior stakeholders — translating complex analysis into straightforward recommendations that connect to business outcomes
• Connect the dots between data from multiple functions to surface insights no single team could see on their own
• Help support and review work from junior analysts or co-ops, contributing to their development

This is a hands-on role based in our Miami office with real ownership over analytical delivery and measurable business impact. You will work on complex problems with appropriate support from senior stakeholders and produce high-quality work.

What It Takes to Win Here

Must Have:

• 2+ years of experience in analytics, data science, or consulting with a demonstrated track record of analytical delivery
• Hands-on experience deploying or building with LLMs, generative AI, or automation tools — not just familiarity, but practical usage in real work
• Strong working command of SQL and Python — you pull and manipulate data directly and can build scalable analytical solutions
• Proficiency building dashboards and analytical tools (Tableau, Power BI, Looker, or similar)
• Clear communication skills — you can present findings to senior stakeholders and explain complex analysis in plain language
• Demonstrated ability to take an ambiguous business question and structure a complete analytical approach
• Experience managing multiple workstreams and delivering against timelines with limited oversight
• Previous project or program management experience — managing scope, timelines, and cross-functional coordination
• Understanding of impact orientation — you connect your analytical work to business results and can articulate what changed because of your analysis
• Experience contributing to adoption — you've worked on building or improving a tool, process, or approach that a team has used; you're learning what it takes to drive change

Even Better If You Have:

• Background in consumer products, retail, or e-commerce — you understand margin dynamics, go-to-market, and how these businesses scale
• Experience with advanced statistical methods — experimentation, time-series analysis, or applied ML
• Hands-on experience with large-scale data infrastructure — designing data pipelines, working with modern cloud platforms (Snowflake, BigQuery, Databricks)
• Prior exposure to working alongside executive or senior leadership teams
• Experience identifying and solving systemic problems — moving beyond answering a single question to fixing how a team or function operates

Tools & Stack

• Languages: SQL, Python (strong proficiency); R, Scala, or equivalent a plus
• BI & Visualization: Tableau, Power BI, Looker, or similar — deep proficiency in at least one platform
• Data Platforms: Hands-on experience with modern cloud data platforms (Snowflake, BigQuery, Databricks)
• AI & Automation: Production experience with LLMs, generative AI, or automation tools — not just familiarity, but deployed solutions
• Collaboration Tools: Slack, Jira, Asana, or similar for cross-functional coordination

Why This Role, Why Now

SharkNinja is one of the fastest-growing consumer product companies in the world. We operate with the intensity of a startup and the scale of a global brand — and the Office of the CEO is where the most important, cross-cutting work gets done.

This role gives you direct exposure to how a company at this scale makes decisions, solves hard problems, and keeps moving. You will not be on the sidelines. You will be in the room. You will work across the entire company, not in service of a single function.

If you want a role where you can see the impact of your work — where you're not just producing output but driving outcomes — and where you're building capability that others actually use, this is it.

Chief of Staff to the CIO (Global) 

Reports to: Chief Information Officer 
Location: Onsite Needham, MA - Hybrid 

Job Overview 

The Global IT organization is a strategic enabler of SharkNinja’s aggressive growth, innovation velocity, and global expansion. As we scale, we require disciplined orchestration, executive alignment, and operational rigor at the highest level. 

The Chief of Staff to the CIO serves as a true extension of the executive — operating as a force multiplier for the CIO. This leader ensures alignment, prioritization, and execution across the IT leadership team and enterprise stakeholders. 

This role blends strategic thinking, operational execution, executive communication, and organizational effectiveness. Acting as the connective tissue across global IT, the Chief of Staff ensures that strategic priorities translate into action, that decisions are data-driven, and that the IT function operates with clarity and velocity. 

This individual must embody SharkNinja’s Outrageously Extraordinary mindset — demonstrating Deep-Seated Confidence, Relentless Drive for Edge, and a belief that Progress over Perfection fuels breakthrough impact. 

Responsibilities 

• Serve as strategic advisor and operational extension of the CIO — amplifying executive effectiveness and focus. 

• Translate IT strategy into actionable priorities, roadmaps, operating rhythms, and measurable KPIs. 

• Drive executive cadence: leadership meetings, QBRs, board materials, transformation reviews, and global communications. 

• Ensure cross-functional alignment across IT sub-functions (Applications, Infrastructure, Data, Cybersecurity, PMO, Enterprise Architecture). 

• Identify organizational friction, misalignment, and bottlenecks — proactively designing solutions to accelerate performance. 

• Partner with Finance and FP&A to align investment strategies with portfolio priorities and long-term objectives. 

• Lead special strategic initiatives and breakthrough projects on behalf of the CIO. 

• Oversee organizational health metrics including talent planning, succession planning, workforce planning, and capability development. 

• Elevate executive storytelling — ensuring IT’s value creation is clearly articulated across the enterprise. 

• Act as integrator and dot connector across global technology teams — reinforcing that Details Make the Difference. 

• Drive a culture of accountability, speed, and disciplined execution — ensuring that the organization is Rarely Satisfied. 

Skills Required 

• 12–15+ years of experience in technology strategy, transformation leadership, consulting, or executive operations roles. 

• Proven experience operating at the executive level within global, matrixed organizations. 

• Strong understanding of enterprise technology landscapes (ERP, cloud, data platforms, digital commerce, cybersecurity). 

• Exceptional executive communication and presentation skills (Board-level exposure preferred). 

• Demonstrated ability to translate strategy into execution and measurable impact. 

• High emotional intelligence and ability to influence across diverse stakeholders. 

• Experience leading complex cross-functional initiatives. 

• Strong analytical and financial acumen. 
• Bachelor’s degree required; MBA or advanced degree preferred.