Location: United States (Remote – Mountain or Central Time Zones)

The Role: Strategic Lead for API Governance & Digital Ecosystems

As organizations accelerate their digital transformation, the ability to securely expose and govern data assets becomes a core competitive advantage. Boomi is seeking a Senior Presales Solutions Engineer with deep expertise in API Management (APIM) to lead our most complex technical engagements in North America.

In this strategic role, you will act as a principal architect, helping enterprise clients transition from fragmented connectivity to a mature, API-led architecture. You will be responsible for defining the vision of how Boomi’s platform secures, manages, and scales digital services, ensuring that integration efforts translate into measurable business value and ecosystem growth.

Key Responsibilities

• Strategic Architecture & Vision: Lead the design of comprehensive API strategies that encompass the full lifecycle—from initial design and documentation (OpenAPI/Swagger) to sophisticated security policy enforcement and retirement.
• Executive Technical Consultation: Partner with C-level stakeholders and Enterprise Architects to articulate the ROI of an "API-First" strategy, focusing on security, scalability, and the productization of data.
• Advanced Security Orchestration: Serve as the subject matter expert on enterprise-grade security protocols (OAuth 2.0, OpenID Connect, JWT), ensuring Boomi’s gateway solutions meet stringent corporate compliance and governance standards.
• Developer Ecosystem Advocacy: Architect and demonstrate robust Developer Portals that facilitate the discovery and consumption of internal and external APIs, fostering innovation across the client’s ecosystem.
• Win-Team Leadership: Coordinate cross-functional teams of internal specialists to lead high-stakes Proof of Concepts (PoCs) and deliver authoritative responses to complex RFI/RFP technical requirements.
• Cross-Product Synergy: Demonstrate the critical intersection between API Management and foundational iPaaS, showing how governed APIs serve as the secure delivery mechanism for the enterprise "Golden Record."

Professional Qualifications

• Enterprise API Expertise: Extensive experience in API Lifecycle Management and the deployment of high-performance API Gateways within complex, distributed environments.
• Security & Governance Mastery: Deep technical proficiency in modern identity providers and security frameworks, with a clear understanding of how to mitigate risks at the edge.
• Architectural Depth: Proven ability to design solutions incorporating Microservices, Service Mesh, and Event-Driven Architectures (EDA).
• Consultative Selling: A track record of driving technical alignment in a sales environment, moving beyond feature-functionality to solve high-level business challenges.
• Communication & Influence: Exceptional ability to present to executive-level audiences, bridging the gap between technical complexity and strategic business outcomes.

Preferred Skills & Technical Credentials

• Cloud & APIM Platforms: Advanced proficiency in AWS, Azure, or GCP ecosystems and enterprise API suites (e.g., MuleSoft, Apigee, Lavender, or Kong).
• Professional Certifications: Industry credentials in Cloud Architecture (AWS/Azure/GCP), Information Security (CISSP/CCSP), or Enterprise Frameworks (TOGAF).
• Governance & Emerging Tech: Expertise in API Lifecycle Management and the security/orchestration of AI-driven APIs and LLMs.

Aren’t sure if you’re a match? We know that impostor syndrome and the confidence gap can prevent us from meeting spectacular candidates — so don’t hesitate to apply; you could be the perfect fit!

Boomi is committed to fair and equitable compensation practices.  The On Target Earnings (OTE) for this role are $175K - $219K (inclusive of commission). Base compensation is determined by various factors including geographic location and the candidate's knowledge, skills, and experience This position is remote-friendly and, as such, final compensation will be determined by various factors including the candidate’s knowledge, skills, experience, and geographic location. Click here for an overview of our benefits at Boomi!

We are seeking an experienced Senior Engineer - ServiceNow Platform with deep technical expertise in IT Service Management (ITSM), IT Asset Management (ITAM), Platform Integrations, Discovery. The ideal candidate will have proven experience designing, implementing, and managing complex ServiceNow platform solutions. This role will involve overall platform implementation, driving innovation, ensuring system optimization, and responsible for solution design for platform delivery. Ideal candidates demonstrate strong leadership skills to guide technical teams and business stakeholders.

Key Responsibilities:

• Platform Strategy:
• Lead the overall design of the ServiceNow platform, ensuring alignment with business goals and industry and technical best practices.
• Collaborate with business leaders, stakeholders, and technical teams to develop and implement innovative solutions using ServiceNow platform.
• Define platform roadmaps, by ensuring scalability, performance, stability, and audit compliance.
• Lead the design of workflows, integrations, and modules to extend the ServiceNow platform’s capabilities.
• ServiceNow Implementation & Optimization:
• Drive the end-to-end implementation of ServiceNow solutions, focusing on Core foundation, ITSM, ITAM, ITOM, SecOPs, GRC, TPRM, and other relevant modules.
• Manage platform upgrades and ensure all applications are optimized and adhere to enterprise security and compliance standards.
• Provide technical guidance to configure, customize, and develop on the ServiceNow platform based on business needs.
• Manage the documentation of solutions, internal technical and process knowledge base materials, and training of process owners and stakeholders.
• Leadership:
• Provide process governance and technical best practices.
• Providing mentorship and guidance for a team of ServiceNow engineers
• Work closely with cross-functional teams (IT, Security, Engineering, Finance, HR) to drive adoption and ensure platform success.
• The ability to meet strict deadlines and other targets both individually and as the leader of multiple teams, strong decision maker.
• Stakeholder Engagement & Communication:
• Engage with executive leadership and management to understand business objectives, providing solutions that deliver tangible value and measurable outcomes.
• Coordinate with ServiceNow team management to ensure clear communication regarding project status, challenges, and milestones.
• Continuous Improvement:
• Establish technical governance and best practices to continuously improve platform performance and operational efficiency.
• Stay current with the latest ServiceNow trends, releases, and best practices, proactively applying new technologies and functionalities to enhance the platform.
• Create a safe space for engineering team members to experiment with technical solutions that may solve organizational problems.

Required Qualifications:

• Experience:
• 8+ years of experience with ServiceNow, including deep technical expertise in ITSM, ITAM, ITOM, SecOPs, GRC, and TPRM modules.
• Strong experience in architecture and design of ServiceNow platform implementations, including workflows, custom apps, and integrations.
• Proven experience leading technical teams, process governance and delivering large-scale projects.

• Technical Skills:
• Proficiency with scripting languages (JavaScript, Glide, etc.) in the context of ServiceNow platform development and Service Portal (HTML, CSS, AngularJS, SASS, Bootstrap)
• Strong understanding of CMDB, Asset Management, Discovery, Portal, Incident, Problem, and Change Request Management processes.
• Experience integrating ServiceNow with external systems via REST/SOAP APIs, Integration Hub and Spokes.
• Nice to have Perl and Python programming in Linux environment.
• Experience with Agile, Scrum and Kanban development methodologies.

• Leadership & Communication:
• Demonstrated ability to mentor technical teams, ensuring a collaborative and high-performance culture.
• Excellent verbal and written communication skills, with the ability to present complex technical concepts to business leaders and stakeholders.

• Education/Certifications:
• Bachelor's degree in IT, Business, or related field preferred or equivalent work experience.
• ServiceNow Certified Implementation Specialist (ITSM, ITAM, or similar).
• ServiceNow Certified System Administrator (CSA).
• ServiceNow Certified Application Developer (CAD).
• ITIL v3/v4 certification is a plus.
• Certified Technical Architect (CTA) is a big plus.

This position is based in our Reston, VA office and offers a hybrid work schedule.

The pay range is $135,800- $183,800.

The anticipated annual base salary range for this position is noted above, however, base pay offered may vary depending on job-related knowledge, skills, experience. Verisign offers a discretionary bonus which is based on individual and company performance, and certain roles may be eligible for discretionary stock awards.

Senior Software Engineer, Energy Storage

This position is on a team building the software platform that powers optimized control and market participation of battery energy storage systems (BESS) — software that runs both on site controllers and in the cloud. Our scope spans the full stack: compute infrastructure, telemetry, asset modeling, alerting, feature ingestion and storage for forecasting and optimization, simulation and operational control orchestration, and integration with energy markets. We're a lean team that holds ourselves to high standards in both the quality of what we build and the speed at which we build it. We value collaboration, trust, learning, and engineering excellence, and we genuinely enjoy building great things together.

Responsibilities will include:

• Contribute to BESS data engineering — building and maintaining telemetry pipelines and stores, and feature ingestion and storage systems for forecasting and optimization
• Design, build, and maintain simulation and training infrastructure — platforms for running and orchestrating simulations at scale
• Develop and operate real-time forecast and optimization workflows, orchestrating pipelines that drive BESS operations
• Support energy market integration, including data ingestion and bid management
• Collaborate across the full stack and across team boundaries to ensure the product system works well as a whole
• Write well-tested, well-monitored software and iteratively improve it over time
• Apply AI tools to accelerate development while maintaining high system design quality and code standards

Desired Qualifications: 

• Strong software design instincts — thinks in systems, reasons from first principles, and understands the real-world challenges of building available, reliable, scalable, and secure distributed systems
• Comfortable using AI tools to move faster without letting them erode system design or code quality
• Excellent collaborator — communicates clearly, listens well, and makes the people around them better
• Bias toward action — takes initiative, makes progress in ambiguous situations, and doesn't wait for perfect information
• Systems thinker and owner — willing to think and collaborate across team boundaries to make sure the product works well as a whole
• Rigorous about quality — writes well-tested, well-monitored software and iterates on it over time
• B.S. or advanced degree in Software Engineering, Computer Science, or another discipline, combined with 2-5 years of experience in software engineering.
• Experience with relevant technologies a plus: Kubernetes, Rust, Python, NATS, PostgreSQL/TimescaleDB, SQLite
• A passion for sustainability and making the world a better place! 

Team Description:

As a Software Engineer on the Agentic AI Team, you'll work directly with the engineers and scientists who use the platform every day. You won't be handed a spec doc from a product manager three layers removed from the problem.

Some days you're heads-down writing harness code, chasing a flaky tool call or shaving minutes off a worker boot. On another day, you might spend a morning pairing with a robotics engineer to figure out why their agent keeps timing out, then spend the afternoon writing a new skill that gives every agent in the company access to a system that didn't exist yesterday. The constant is that you're close to the user and shipping solutions quickly. 

Job Description and Responsibilities:

This role builds the systems that automate digital work at Neuralink. Every day, scientists, engineers, and operators use our agents to perform complex data investigation, query telemetry, debug code, investigate incidents, and stitch data across implants, robots, and clinical trials. 

The platform you'll build is what makes that possible - and what determines how fast the rest of the company can move.

You’ll own a stack that spans dispatchers, persistent worker pools, identity and LLM proxies, session memory, and dozens of skills that connect agents to our internal systems. As more of the company adopts agents, the surface area grows fast - and you'll be the one owning the roadmap and deciding on the highest value projects. You’ll be expected to find new problems at the company to solve.

We're moving fast - model capabilities advance every month, and we're racing to keep our capabilities at the frontier. 60-hour weeks are not uncommon, and there are stretches where the pace is high. This isn't for everyone.

Required Qualifications: 

• A bachelor's degree in Computer Science or equivalent demonstrated work experience
• You've built software that real people use, and you've felt the difference between a demo and a production system
• You can talk to users, understand their workflow, and translate that into a tool an agent can drive reliably. This role is deeply collaborative
• You take ownership: when an agent run breaks in production, you debug it
• You're comfortable with ambiguity:  the patterns for building agentic systems are still being figured out, and a lot of what you build will be the first version of its kind here

The application window will be open until at least May 11, 2026. This opportunity will remain online based on business needs which may be before or after the specified date.

This role is not eligible for immigration sponsorship.

At GFiber, our Information Systems and Technology plays a crucial role in enhancing employee productivity and efficiency across all departments. We are dedicated to delivering quality support while fostering a strong business partnership and ensuring seamless project deliverables. Together, we focus on delivering innovative solutions that empower our colleagues and drive the organization forward.

Role Description

As a Senior IT Engineer, you will drive strategic project execution and operational excellence by architecting, integrating, and managing our field service platforms. You will provide expert technical leadership to stakeholders and oversee complex system deployments across platforms such as geospatial network management systems, network testing and monitoring solutions, fleet telematics, and various Workforce Management (WFM) tools. Ultimately, your work will ensure optimal system health and empower our business teams with robust, well-integrated technical solutions.

In this role, you'll:

• Lead the design, implementation, and administration of enterprise applications supporting field operations.
• Collaborate closely with business stakeholders, field service teams, development teams, and technical groups to gather requirements, architect scalable solutions, and drive major system enhancement projects from conception to successful deployment.
• Act as the primary technical driver for cross-platform integration initiatives, ensuring seamless data flow, API connectivity, and communication between disparate field service and network management tools.
• Provide senior-level support and technical mentorship, managing system upgrades, vendor relationships, and complex troubleshooting while actively documenting system architectures, creating FAQs, and developing materials for knowledge sharing.

At a minimum we'd like you to have:

• Bachelor's degree in Computer Science, Information Systems, Engineering, or a related field; or equivalent practical experience.
• 7 years of hands-on experience in IT systems engineering, with a strong focus on enterprise application management, integrations, and architecture.
• 3 years of experience leading and driving complex IT projects from end-to-end within the telecommunications or field service sectors.
• Experience configuring, administering, and integrating specific operational platforms such as geospatial tools (e.g., IQGeo), network testing/monitoring (e.g., VeEX), telematics (e.g., Geotab), or WFM systems.

It's preferred if you have:

• Experience with Oracle Field Service.
• Background in telecommunications, fiber optic networks, or related utility/infrastructure domains.
• Hands-on experience with REST/SOAP APIs, system integration middleware, and scripting languages for automation.
• Experience with Agile methodologies and IT project management frameworks.
• Understanding of data mapping, complex vendor management, and the ability to explain highly technical concepts to non-technical audiences.

The US base salary range for this full-time position is between $136,000 - $198,000 + bonus + cash award + benefits. As pay varies by location, your recruiter will share more about the specific salary range for your targeted location during the hiring process.

#LI-DNI

The application window will be open until at least April 24, 2026. This opportunity will remain online based on business needs which may be before or after the specified date.

This role is not eligible for immigration sponsorship.

Role Description

As an Application Engineer, you will join GFiber's Product Catalog engineering team. This highly visible team is responsible for designing, implementing, and maintaining the critical systems and rules engines that control GFiber's product offerings. In this role, your understanding of product catalog architectures, rule integrity, and hands-on software engineering skills are key aspects that will help you drive our technical roadmap and collaborate effectively with product teams and business analysts.

Our ecosystem relies heavily on in-house Kotlin microservices running on Google Cloud Platform (GCP), utilizing Redis for caching, and integrating deeply with Salesforce—which acts as the system of record for our rule data. You will apply industry-standard implementation patterns to build and maintain these services, ensuring seamless integration with third-party CPQ platforms like Vlocity and Salesforce CPQ. As a team member, you will also foster a collaborative environment, providing mentorship and technical guidance to distributed engineers to ensure the continuous enhancement and optimal performance of our software end-to-end

In this role, you'll:

• Leverage Kotlin microservices communicating with third-party integrations to build, design, and manage the rules engine that controls GFiber's product catalog.
• Use Kotlin and related technologies, including Spring Boot, Redis, and other related frameworks on Google Cloud Platform.
• Work on a team of distributed backend engineers, fostering a team culture of collaboration by providing space to ask questions, offer technical guidance, and share ideas.
• Collaborate with internal development and cross-functional teams, such as technical program managers, engineering managers, and other engineers, to successfully deliver projects within agreed-upon timelines.
• Participate in an on-call rotation to respond to outages and emergency issues.

At a minimum we'd like you to have:

• Bachelor's degree in Computer Science, a similar technical field of study, or equivalent practical experience.
• 6 years of experience in software design and development using Java and/or Kotlin.
• 3 years of experience in building services related to product inventory and rule engines.
• Experience using development tools such as GitHub and Harness.io.

It's preferred if you have:

• Experience developing for Google Cloud Platform (GCP).
• Experience developing systems integrated with and/or hands-on experience using Salesforce (Sales Cloud, Service Cloud, Vlocity, Salesforce CPQ).

The US base salary range for this full-time position is between $156,800 - $172,500 + bonus + cash award + benefits. As pay varies by location, your recruiter will share more about the specific salary range for your targeted location during the hiring process.

#LI-DNI

The application window will be open until at least April 17, 2026. This opportunity will remain online based on business needs which may be before or after the specified date.

This role is not eligible for immigration sponsorship.

At GFiber, our Information Systems and Technology team plays a crucial role in enhancing employee productivity and efficiency across all departments. We are dedicated to delivering quality support while fostering a strong business partnership and ensuring seamless project deliverables. Together,  we focus on delivering innovative solutions that empower our colleagues and drive the organization forward.

Role Description

As a Senior IT Systems Engineer, you will architect and maintain the digital workspace our employees rely on daily. This role oversees the entire lifecycle of corporate applications, from end-to-end deployment and configuration to automated patching and long-term administration. You will manage our Google Workspace environment and support critical office technology, including multi-vendor networking, conferencing, and advanced printing solutions. While possessing deep expertise in software application engineering, you will maintain a robust foundation in full device management to ensure secure and seamless delivery across macOS, Windows, and ChromeOS platforms.

In this role, you'll:

• Manage the enrollment, security posture, and compliance of macOS, Windows, and ChromeOS devices using Microsoft Intune, Google Workspace, and Kandji/Iru to provide a stable platform for application delivery.
• Architect the end-to-end deployment, configuration, and proactive patching strategies for the corporate productivity suite. This includes leading the rollout of new enterprise solutions from initial environment setup through to ongoing maintenance and optimization.
• Deploy and provide advanced support for office technology, including LAN/Wi-Fi networking, Google Meet conferencing/AV systems, and enterprise printing hardware and software.
• Perform administration, strategy, and security hardening for Google Workspace, including advanced mobile device management for Android/iOS and Google Meet integrations.
• Utilize advanced scripting (Python, PowerShell, or GAM) to automate software packaging, agent rollouts (e.g., CrowdStrike, CatchPoint), and system-wide compliance remediation.
• Collaborate with cross-functional stakeholders and vendors to understand business needs and implement scalable software and hardware solutions that streamline corporate operations.

At a minimum we'd like you to have:

• Bachelor's degree in Computer Science, Information Technology, or a related field; or equivalent practical experience.
• 8 years of experience as a Systems Engineer in an Enterprise Corporate IT environment.
• 5 years of experience managing Google Workspace at an enterprise level, overseeing Application Lifecycle Management (packaging, deployment, patching), and supporting office networking (Wi-Fi, LAN).
• Experience managing macOS/Apple MDM tools (e.g., Kandji/Iru) and Microsoft Intune.
• Experience deploying applications on premise or software as a service (SaaS). 

It's preferred if you have:

• Professional Google Workspace, Apple, or Microsoft Endpoint related certifications.
• Experience configuring Okta or Entra ID for SAML federation, SSO, and automated user provisioning.
• Experience working with Python, PowerShell, and GCP Cloud CLI for advanced systems automation and API-driven integrations.
• Experience delivering complex technical projects within an Agile environment (e.g., Scrum).
• Ability to use written and verbal communication to explain complex architectural fixes and technical concepts to both technical and non-technical audiences.

The US base salary range for this full-time position is between $136,000 - $169,000 + bonus + cash award + benefits. As pay varies by location, your recruiter will share more about the specific salary range for your targeted location during the hiring process.

#LI-DNI

A day in the life:

You operate at the intersection of data engineering and applied AI, building end-to-end solutions that power Power Digital’s internal AI platform. Your work goes beyond traditional data pipelines — you take ownership from raw data ingestion through to AI-ready outputs and features. You collaborate closely with data science and product teams, ensuring that data systems directly translate into functional AI capabilities used across the organization.

Responsibilities:

• Build and own end-to-end data pipelines in Snowflake — from raw ingestion through transformation to serving layers for AI products
• Partner with ML engineers and data scientists to build and maintain AI-specific data infrastructure
• Consolidate fragmented data sources across the organization into reliable, automated pipelines
• Design scalable data models and marts that serve both analytics and ML feature engineering
• Support rapid iteration on new data products and features in a fast-moving environment
• Collaborate cross-functionally with analytics, data science, and product teams to translate requirements into data solutions
• Proactively monitor and resolve data quality issues, optimizing for cost and performance
• Employ AI technologies to enhance and optimize business processes
• Utilize and leverage Power Digital's Nova ecosystem as it relates to your department
• Use AI coding tools as part of your daily development workflow to accelerate pipeline development and data quality work

Role Requirements:

• Strong proficiency in Python and SQL
• Experience building end-to-end data solutions, from ingestion to production use
• Experience with Snowflake or a similar cloud data warehouse
• Working knowledge of AWS (e.g., S3, Lambda, EventBridge)
• Understanding of data modeling and structuring data for downstream applications
• Familiarity with Git and basic CI/CD practices
• Active use of AI tools in development workflows (e.g., Claude Code, Cursor, Copilot)
• Comfortable shipping fast and iterating from live user feedback
• Hands-on exposure to AI workflows (e.g., embeddings, vector databases, RAG systems)
• Looker or similar BI/semantic layer experience

Key Performance Indicators (KPIs)

• Pipeline Reliability: ≥95% weekly uptime on all production pipelines owned (Signal, GTM, Churn, SE, Iris data feeds) by end of Month 3, measured via Snowflake/Render monitoring. Any P1 failure acknowledged within 4 hours with a status update.
• Data Quality: ≥90% row-level completeness on serving tables (starting with final_features) by end of Month 2, with at least one automated quality check running in production.
• Shipping Velocity: At least 1 data improvement shipped to production per week by the end of Month 2. This includes new data sources connected, pipeline fixes, Looker model additions, quality patches, or latency improvements. Measured by production deploys. The bar is shipping, not scoping.
• Feature Contribution (Month 4+): At least 1 AI product (Churn, SE, or Iris) has a measurable data improvement — new source added, latency reduced, or accuracy lift — directly attributable to this engineer's work before end of Q2.

Most Important Things (MITs)

• Build and ship end-to-end data systems that directly enable AI features
• Deliver production-ready datasets and pipelines that unblock AI and product teams
• Reduce fragmentation by creating unified, AI-ready data foundations

Benefits & Perks:

• Base salary + commission opportunities
• Robust Medical, Dental, Vision insurance plans with up to 100% employer contribution towards employee monthly premium
• 401(k) plan - 4% employer contribution matching 
• Unlimited Time Off available on day one
• Up to 4 hours per quarter for paid Volunteer Time Off (VTO) towards philanthropic endeavors
• Fully flex work environment: full-remote, in-office, or hybrid 
• A one time $100 USD Work From Home (WFH) stipend automatically added to your first paycheck
• Employee Assistance Program (EAP)
• 12 observed United States national holidays + 2 mental health recharge days per year
• Unlimited opportunities for growth & leadership within a rapidly growing firm
• Ongoing employee development programs for personal and professional growth (Hedgehog and Vital 5s)
• Quarterly awards including prize money and recognition for outstanding performance
• Opportunities to be involved in company DEI initiatives

CLEAR is building THE secure identity company of the future. Our mission is to make experiences safer and easier—physically and digitally. With more than 38 million Members and a growing network of partners across the world, CLEAR's secure identity platform is transforming the way people live, work, and travel. Whether it’s at the airport, stadium, or throughout your everyday life, CLEAR unlocks the magic of frictionless experiences.

As a Support Engineer at CLEAR, you will be our first line of support to ensure our members and partners have a magical experience. You will work across our Business, Product, and Engineering teams to develop a deep understanding of the problems our partners are facing and help find the best path to resolving issues as they come up. We are looking for a candidate with a strong technical background who is able to dig into various issues to find the root cause & help build the process to make this a more efficient effort.

What you'll do:

• Respond to customer inquiries and support tickets, providing timely, clear, and empathetic assistance
• Diagnose and resolve technical issues related to CLEAR’s platform, APIs, and integrations by asking effective questions and analyzing data
• Create a knowledge base and playbooks of how to effectively resolve common issues
• Collaborate with internal teams to escalate and triage complex technical issues, ensuring a seamless resolution process
• Record and communicate bug reports, feature requests, and enhancement ideas to the product and engineering teams

How you'll measure success:

• Ticket resolution time, first-response time, and customer satisfaction (CSAT) scores from support interactions
• Number of new or updated knowledge base articles, FAQs, and customer-facing documentation that reduce repeat inquiries
• Efficiency of issue escalation and resolution, feedback from engineering and product teams, and contributions to process improvements
• Customer surveys, internal team feedback, and qualitative insights from stakeholders on the effectiveness of support interactions and solutions

What you're great at:

• You have experience working in a customer-facing role, ideally in a technology-focused environment
• You are technically proficient, with experience working with APIs and basic programming concepts (e.g., JavaScript, HTML, CSS)
• You possess strong communication skills and can explain technical concepts in an accessible way for diverse audiences
• You have a problem-solving mindset with the ability to think critically and prioritize effectively
• You have a passion for learning new technologies and continuously improving your technical and customer service skills

How You'll be Rewarded:

At CLEAR, we help YOU move forward - because when you’re at your best, we’re at our best. You’ll work with talented team members motivated by our mission of making experiences safer and easier. Our offices are bright and energetic with an open concept and plenty of conference rooms and casual co-working spaces. We also offer catered lunches every day and have fully stocked kitchens. Outside of the office, we invest in your well-being and learning & development with stipends and reimbursement programs. 

We offer holistic total rewards, including comprehensive healthcare plans, family-building benefits (fertility and adoption/surrogacy support), flexible time off, annual wellness stipend, free OneMedical memberships for you and your dependents, a CLEAR Plus membership, and a 401(k) retirement plan with employer match. The total compensation range for this role is $100,000.00 - $140,000.00, depending on levels of skills and experience.

This range represents the combined base salary, annual bonus incentive, and new hire equity package (in Restricted Stock Units) for this position at CLEAR. Additionally, this role will be eligible for refresh equity grants as part of our ongoing compensation program. Actual compensation will vary based on factors including, but not limited to, location, education, skills, experience, and performance. All stock based compensation will be subject to the terms and conditions of applicable agreements.

Qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, protected veteran status or other characteristics protected by law.

CLEAR provides reasonable accommodation to qualified individuals with disabilities or protected needs. Please let us know if you require a reasonable accommodation to apply for a job or perform your job. Examples of reasonable accommodation include, but are not limited to, time off, extra breaks, making a change to the application process or work procedures, policy exceptions, providing documents in an alternative format, live captioning or using a sign language interpreter, or using specialized equipment.

We are committed to a transparent and secure hiring process. All communications related to this role will come directly from a CLEAR employee through valid CLEAR channels (e.g., a valid @clearme.com email address or verified CLEAR LinkedIn profile). We encourage candidates to remain alert to job scams and to report any suspicious activity.

#LI-Onsite

Astera Labs is seeking experienced Senior Firmware Engineer PCIe/CXL Memory Solution to lead the design and development of embedded firmware for cutting-edge PCIe/CXL memory expansion products tailored for AI and Cloud infrastructure. This role is pivotal in enabling next-generation memory devices that power high-performance computing platforms. This position will be required onsite.

Required Experience:

• Bachelor’s degree in Electrical Engineering, Computer Science, or a related technical field.
• 5+ years of hands-on experience in embedded firmware development using C.
• Deep expertise in low-level firmware for hardware bring-up, traffic enablement, and RAS (Reliability, Availability, Serviceability) feature implementation.
• Proven track record working with high-speed interfaces and protocols such as PCIe, CXL, DDR, and I2C.
• Hands on experience in CPU to Device, Device to Device flows like MMIO, DMA, PCIe P2P.

Key Responsibilities & Skills:

• Firmware development, bring-up, and validation of PCIe/CXL/DDR interfaces at PHY and Link layers.
• Interpret technical specifications and develop robust, low-level C code in RTOS environments.
• Collaborate effectively with cross-functional teams and external partners to deliver weekly firmware releases and feature demonstrations.
• Strong debugging skills and ability to triage and resolve issues in complex embedded systems.
• Familiarity with server I/O and memory workflows, performance tuning for latency and bandwidth optimization is a plus.
• Experience with pre-silicon validation in emulation environments is desirable.

Infrastructure Software Engineer, Energy Storage 

The Infrastructure Engineer is responsible for designing, building, and maintaining the foundational platform infrastructure that enables our engineering team to develop and deploy Battery Energy Storage Systems reliably and at scale. This role serves as a force-multiplier across the organization, owning edge fleet management, server provisioning, and deployment automation while ensuring systems are secure, scalable, and performant. The position partners closely with cross-functional engineering teams to translate early deployment learnings into platform improvements and drive resolution of scalability, reliability, and security challenges. Success in this role requires deep technical expertise, a collaborative mindset, and the ability to thrive in an ambiguous, fast-paced, early-stage environment. 

Responsibilities will include: 

• Design and own the rollout of edge Kubernetes fleet management, automated server provisioning, and software update pipelines to support scalable and reliable system deployment. 
• Evaluate server hardware and operating systems to help define the architecture of the organization's next-generation energy storage platform. 
• Identify and resolve hard infrastructure problems, including scalability bottlenecks, reliability gaps, performance issues, and security vulnerabilities. 
• Build and maintain tooling and services used to validate software systems at scale, including performance and reliability testing frameworks. 
• Serve as a technical resource for the broader engineering team through pair programming, in-office working sessions, and hands-on project leadership. 
• Translate learnings from early deployments and customer pilots into concrete, measurable improvements to platform infrastructure. 
• Reinforce a team culture grounded in engineering excellence, curiosity, inclusivity, and a willingness to take action and learn from mistakes. 

Desired Qualifications: 

• 5+ years of relevant industry experience in infrastructure, platform, or site reliability engineering. 
• Strong grasp of system design principles and real-world experience building available, reliable, scalable, and secure distributed systems. 
• Experience designing, implementing, and maintaining secure network systems and infrastructure. 
• Genuine interest in server hardware fundamentals and how software and hardware interact at the platform level. 
• Ability to work comfortably with ambiguity, prototype solutions iteratively, and learn rapidly from early-stage work. 
• Strong written and verbal communication skills, with the ability to explain complex systems clearly to both technical and non-technical audiences. 
• Ability to manage multiple workstreams, shifting priorities, and competing deadlines in a fast-paced, early-stage environment. 

CLEAR is building THE secure identity company of the future. Our mission is to make experiences safer and easier—physically and digitally. With more than 38 million Members and a growing network of partners across the world, CLEAR's secure identity platform is transforming the way people live, work, and travel. Whether it’s at the airport, stadium, or throughout your everyday life, CLEAR unlocks the magic of frictionless experiences.

As CLEAR continues to scale, we’re deepening our investment in the data ecosystem that powers our decision-making. We’re looking for a Senior Analytics Engineer, Business Intelligence to own the presentation layer of our data stack. This is a hands-on, senior individual contributor role for someone who blends exquisite data modeling craft, deep familiarity with tools like dbt and Looker, a knowledge of the state of the art, and a passion for designing data structures that enable intuitive self-service. 

You’ll define the semantic and analytical layers that drive clarity across the business, transforming complex data into clear, trusted metrics and models that everyone at CLEAR can rely on.

What You'll Do:

• Own and evolve the presentation and semantic layers: design, build, and optimize data models that serve as the foundation for Analytics at CLEAR. Develop metrics that drive a consistent, opinionated view of business performance across Finance, Product, Marketing, and Operations teams.
• Partner with data engineering teams to define the transformation logic (via dbt or similar frameworks) that connects raw data to consumable business views, optimize pipelines to improve query performance, and ensure models align with best practices.
• Own a roadmap for enabling AI-powered analytics driving improved data documentation and a path for exposing our semantic layer to AI models. 
• Improve self-service rates by building intuitive data structures, reusable views, and clear metric definitions that empower teams to answer their own questions.
• Mentor analysts and analytics engineers, guiding them in data modeling best practices, BI design, and stakeholder engagement.

What you’re great at:

• 6+ years of experience working in analytics engineering, BI engineering, or data engineering roles within a modern cloud data warehouse environment.
• Expert-level SQL: you can structure models for clarity, reuse, and performance at scale. 
• Proven experience working with modern data stack technologies, including Snowflake, dbt, Dagster, and Looker.
• Deep experience with BI tools including semantic layer design, metric standardization, and the enablement of AI-driven analytics.
• Strong understanding of dimensional modeling and data warehousing principles. You are always thinking about performance and scalability.
• Demonstrated ability to balance technical rigor with business impact designing models that are as intuitive for stakeholders as they are efficient under the hood.
• Track record of driving BI and self-service, creating environments where data users can confidently explore and analyze on their own.
• Strong communication and influence skills, able to partner effectively across technical and business domains to align on data strategy and definitions.
• Proactive ownership and curiosity, always seeking opportunities to simplify, standardize, and scale how data is modeled and delivered.

Why You’ll Love This Role:

• High-impact: You’ll build the analytics foundations that will guide decision-making across CLEAR.
• Craft and influence: This role blends technical ownership with the opportunity to shape how data is understood company-wide.
• Mission-driven culture: You’ll help build experiences that make life simpler and more secure for millions.
• Autonomy: You’ll own and lead initiatives end-to-end, mentor others, and establish best practices that scale with the company.
• Culture that moves: We are a team that values curiosity, iteration, direct feedback, and risk taking.
• Great benefits & growth: Competitive compensation, liquid equity, catered lunches, and good vibes.

How You'll be Rewarded:

At CLEAR we help YOU move forward - because when you’re at your best, we’re at our best. You’ll work with talented team members who are motivated by our mission of making experiences safer and easier. Our hybrid work environment provides flexibility. In our offices, you’ll enjoy benefits like meals and snacks. We invest in your well-being and learning & development with our stipend and reimbursement programs. 

We offer holistic total rewards, including comprehensive healthcare plans, family building benefits (fertility and adoption/surrogacy support), flexible time off, free OneMedical memberships for you and your dependents, and a 401(k) retirement plan with employer match. 

The total compensation range for this role is $225,000-$300,000, depending on levels of skills and experience.

This range represents the combined base salary and new hire equity package (in Restricted Stock Units) for this position at CLEAR. Additionally, this role will be eligible for refresh equity grants as part of our ongoing compensation program. Actual compensation will vary based on factors including, but not limited to, location, education, skills, experience, and performance. All stock based compensation will be subject to the terms and conditions of applicable agreements.

CLEAR provides reasonable accommodation to qualified individuals with disabilities or protected needs. Please let us know if you require a reasonable accommodation to apply for a job or perform your job. Examples of reasonable accommodation include, but are not limited to, time off, extra breaks, making a change to the application process or work procedures, policy exceptions, providing documents in an alternative format, live captioning or using a sign language interpreter, or using specialized equipment.

We are committed to a transparent and secure hiring process. All communications related to this role will come directly from a CLEAR employee through valid CLEAR channels (e.g., a valid @clearme.com email address or verified CLEAR LinkedIn profile). We encourage candidates to remain alert to job scams and to report any suspicious activity.

#LI-Onsite

About us

Graphcore is one of the world’s leading innovators in Artificial Intelligence compute. It is developing hardware, software and systems infrastructure that will unlock the next generation of AI breakthroughs and power the widespread adoption of AI solutions across every industry.

As part of the SoftBank Group, Graphcore is a member of an elite family of companies responsible for some of the world’s most transformative technologies. Together, they share a bold vision: to enable Artificial Super Intelligence and ensure its benefits are accessible to everyone.

Graphcore’s teams are drawn from diverse backgrounds and bring a broad range of skills and perspectives. A melting pot of AI research specialists, silicon designers, software engineers and systems architects, Graphcore enjoys a culture of continuous learning and constant innovation.

Job Summary

We are seeking a Staff Hardware Engineer to provide advanced operational, diagnostic, and engineering support for Graphcore’s Arm-based hardware platforms across lab and data center environments.

This role focuses on supporting hardware bring-up, validation, and troubleshooting of complex AI compute platforms, including server blades, racks, and rack-scale infrastructure. The successful candidate will collaborate closely with engineering, platform, and data center teams to ensure the reliability and performance of next-generation AI systems.

The Team

The Systems Engineering and Hardware Engineering teams are responsible for enabling the bring-up, validation, and operational reliability of Graphcore’s AI infrastructure platforms.

The team works closely with server engineering, firmware teams, platform architects, and data center operations to support the development, testing, and deployment of next-generation AI compute systems.

This collaborative environment enables rapid problem-solving and continuous improvement of Graphcore’s hardware platforms from early development through production deployment.

Responsibilities and Duties

• Lead advanced break-fix troubleshooting for server blades, motherboards, power systems, and rack-scale infrastructure.
• Support engineering bring-up activities, including component validation and firmware interaction testing.
• Diagnose system-level failures involving thermal behavior, power anomalies, network configuration, and BIOS/BMC issues.
• Collaborate with server engineering teams to perform root cause analysis and propose corrective actions or design improvements.
• Support deployment and rollout of next-generation hardware platforms through structured validation and qualification cycles.
• Interface with facilities and infrastructure teams to understand environmental factors impacting system reliability.
• Develop and maintain standard operating procedures (SOPs), troubleshooting guides, and validation documentation.
• Provide guidance and mentorship to junior technicians and engineers on troubleshooting methodologies and hardware diagnostics.
• Participate in on-call rotations or off-hours support during critical engineering milestones or hardware bring-up phases.

Candidate Profile

Essential

• Bachelor’s degree in Electrical Engineering, Computer Engineering, Computer Science, or related discipline.
• Strong experience with server hardware architectures and board-level debugging.
• Experience analyzing system logs, hardware telemetry, and power/thermal metrics to isolate hardware failures.
• Hands-on experience with HPC systems, AI compute platforms, or rack-scale infrastructure.
• Strong collaboration skills and ability to work effectively in fast-paced engineering environments.
• Excellent written and verbal communication skills.

Desirable

• Experience supporting prototype or pre-production hardware bring-up.
• Familiarity with data center facilities, including liquid cooling and power distribution systems.
• Experience using Python, Bash, or automation tools for hardware validation or troubleshooting.
• Exposure to structured failure analysis and reliability engineering methodologies.

About us

Graphcore is one of the world’s leading innovators in Artificial Intelligence compute. It is developing hardware, software and systems infrastructure that will unlock the next generation of AI breakthroughs and power the widespread adoption of AI solutions across every industry.

As part of the SoftBank Group, Graphcore is a member of an elite family of companies responsible for some of the world’s most transformative technologies. Together, they share a bold vision: to enable Artificial Super Intelligence and ensure its benefits are accessible to everyone.

Graphcore’s teams are drawn from diverse backgrounds and bring a broad range of skills and perspectives. A melting pot of AI research specialists, silicon designers, software engineers and systems architects, Graphcore enjoys a culture of continuous learning and constant innovation.

Job Summary

We are seeking a Staff Hardware Engineer to provide advanced operational, diagnostic, and engineering support for Graphcore’s Arm-based hardware platforms across lab and data center environments.

This role focuses on supporting hardware bring-up, validation, and troubleshooting of complex AI compute platforms, including server blades, racks, and rack-scale infrastructure. The successful candidate will collaborate closely with engineering, platform, and data center teams to ensure the reliability and performance of next-generation AI systems.

The Team

The Systems Engineering and Hardware Engineering teams are responsible for enabling the bring-up, validation, and operational reliability of Graphcore’s AI infrastructure platforms.

The team works closely with server engineering, firmware teams, platform architects, and data center operations to support the development, testing, and deployment of next-generation AI compute systems.

This collaborative environment enables rapid problem-solving and continuous improvement of Graphcore’s hardware platforms from early development through production deployment.

Responsibilities and Duties

• Lead advanced break-fix troubleshooting for server blades, motherboards, power systems, and rack-scale infrastructure.
• Support engineering bring-up activities, including component validation and firmware interaction testing.
• Diagnose system-level failures involving thermal behavior, power anomalies, network configuration, and BIOS/BMC issues.
• Collaborate with server engineering teams to perform root cause analysis and propose corrective actions or design improvements.
• Support deployment and rollout of next-generation hardware platforms through structured validation and qualification cycles.
• Interface with facilities and infrastructure teams to understand environmental factors impacting system reliability.
• Develop and maintain standard operating procedures (SOPs), troubleshooting guides, and validation documentation.
• Provide guidance and mentorship to junior technicians and engineers on troubleshooting methodologies and hardware diagnostics.
• Participate in on-call rotations or off-hours support during critical engineering milestones or hardware bring-up phases.

Candidate Profile

Essential

• Bachelor’s degree in Electrical Engineering, Computer Engineering, Computer Science, or related discipline.
• Strong experience with server hardware architectures and board-level debugging.
• Experience analyzing system logs, hardware telemetry, and power/thermal metrics to isolate hardware failures.
• Hands-on experience with HPC systems, AI compute platforms, or rack-scale infrastructure.
• Strong collaboration skills and ability to work effectively in fast-paced engineering environments.
• Excellent written and verbal communication skills.

Desirable

• Experience supporting prototype or pre-production hardware bring-up.
• Familiarity with data center facilities, including liquid cooling and power distribution systems.
• Experience using Python, Bash, or automation tools for hardware validation or troubleshooting.
• Exposure to structured failure analysis and reliability engineering methodologies.

Here at Scout Motors, we're carrying forward the heritage of one of the most iconic American vehicles in history: a vehicle dating back to 1960 that forged the path for generations of rugged SUVs and trucks. But Scout is more than a brand; it’s a legacy rooted in exploration, caretaking, respect, and hard work. 

As an intern, you’ll join teams dedicated to honoring that legacy the right way: 

• Respect for the past and future by taking an iconic American brand that hasn’t been around for a while, electrifying it, digitizing it, and loading it with American innovation. 

• Respect for communities by creating a company that stands for its people and its customers. 

• Respect for work and play with vehicles that are equally at home at a camp site, a job site, or on a Tuesday commute. 

• Respect for customers by developing two powertrains that meet their requirements - an all-electric powertrain as well as the Harvester™ range extender powertrain which includes a built-in gas-powered generator with an estimated 500 miles of combined range. 

Scout Motors Internship Program 

We will provide aspiring professionals with a unique opportunity to gain hands-on experience with our talented, inclusive, and entrepreneurial teams. Undergraduate Interns will immerse themselves in the rugged SUVs and trucks landscape, gaining exposure to the latest trends, technologies, and market dynamics. Interns will be assigned meaningful projects aligned with Scout’s goals. These projects will challenge interns to apply their academic knowledge in real-world scenarios, fostering problem-solving skills and creativity while working under the mentorship of our leaders. 

This program is designed for current undergraduate students who live in our local market. Please note that no housing stipend is provided.  

2026 Internship Program Overview 

• Schedule: The program is anticipated to run mid-May to mid-August 2026 
• Duration: Our internship program runs approximately 12 weeks, with the official end date varying dependent upon student needs and the start of respective Fall academic calendars 
• Transportation + Housing: our Interns will be responsible for providing their own housing and transportation 

Important Notes:  

• Scout Motors will not provide relocation or sponsorship as part of our Internship program  
• High preference for currently enrolled Bachelors degree students

Location & Travel Expectations:

• This role is on-site, and will be based out of our Scout Motors location in Charlotte, NC
• The responsibilities of this role require daily attendance at in-person meetings and events regularly. 

Housing & Sponsorship: 

• Scout Motors does not provide visa sponsorship or housing assistance for internship positions.

About the team

This team is focused on development, deployment and management of manufacturing and logistics systems and IT infrastructure interfaces.

Daily Responsibilities of the Internship Program include

• Collaborate with cross-functional teams (Data Engineers, IT Business Partners, Security, etc.) and gather requirements for onboarding new data sets
• Assist in developing data governance policies such as access control, data classification, standards and best practices for BI repots/visualizations
• Participate in the enhancement of existing data pipelines (ETL/ELT) and the creation of new features to meet business requirements
• Help implement observability and monitoring solutions for data workflows
• Maintain clear documentation on data assets, metadata management, data cataloging and governance processes
• Collaborate with cross-functional teams to gather feedback and make improvements to existing data platform processes

What you’ll bring 

As a Scout, you live our values through your actions every day: 

• Lead with Respect – You listen well, communicate with care, and treat everyone with dignity. 
• Move with Intent – You act with purpose, stay focused, and bring discipline to your work. 
• Figure It Out – You’re curious, resourceful, and resilient when facing challenges or ambiguity. 
• Go Together – You collaborate naturally, build strong relationships, and help the team succeed as one. 
• Step Up – You take initiative, embrace responsibility, and lean into opportunities to contribute. 
• Make It Matter – You take pride in the details, deliver quality, and aim for meaningful impact. 
• Enjoy It – You bring positivity, enthusiasm, and energy that makes the workday better for everyone. 

In addition to living our Scout values, you’ll also bring: 

• Must be enrolled in a bachelor's degree program for Engineering or Information Technology or a similar field as a Sophomore or higher
• Must be able to work from Charlotte, NC from mid-May to mid-August 2026.
• Strong interest in electric vehicles, automotive engineering, and sustainable transportation.
• Excellent analytical, problem-solving, and critical thinking skills.
• Effective communication and interpersonal skills, with the ability to collaborate cross-functionally and work in a fast-paced team environment.
• Detail-oriented with a proactive and results-driven mindset.
• Proficiency in Microsoft Office suite and project management tools is preferred.

What you'll gain

• Get a head-start into your career with hands-on experience in the one of the fastest-growing industries- electric vehicles
• Work hand-in-hand with talented professionals, tackling innovative projects to help bring a best-in-class electric vehicle to market
• Make an impact on legacy product that will revolutionize the EV industry
• Improve your abilities and broaden your knowledge base in the automotive industry

Pay Transparency

This is a paid internship program.

Hourly pay rate = $25.00 per hour

Internal leveling code: i0

What you’ll do

Become part of an iconic brand that is set to revolutionize the electric pick-up truck & rugged SUV marketplace by achieving the following:

• Install, configure, and maintain AI platform and tools.
• Design, deploy, and operate infrastructure supporting ML and LLM workloads.
• Build, containerize, and deploy AI services using Docker.
• Build and maintain Machine Learning CI/CD pipelines for training, testing, and deployment.
• Deploy and manage AI services across cloud and on-prem environments.
• Automate infrastructure provisioning using Terraform and Infrastructure-as-Code best practices.
• Monitor system performance, reliability, and scalability of AI platforms.
• Implement observability for agentic AI systems to ensure reliability, transparency, and debuggability.
• Perform regular security updates, patching, access control, and vulnerability remediation.
• Integrate AI tools with APIs, data platforms, and internal systems.
• Research, evaluate, and prototype new AI, LLM, and MLOps tools.
• Troubleshoot infrastructure, data, and deployment issues.
• Research, test, and prototype emerging AI technologies.
• Document system architecture, deployment processes, and operational runbooks.

Location & Travel Expectations:

• This role is based out of the Scout Motors corporate headquarters in Charlotte, NC.
• This role requires 4-5 days per week in the office, with regular in-person meetings and events. 
• Applicants should expect that the role will require the ability to convene with Scout colleagues in person and travel to participate in events on behalf of the company from time to time.

What you’ll bring 

We expect all Scout employees to have integrity, curiosity, resourcefulness, and strive to exhibit a positive attitude, as well as a growth mindset. You’ll be comfortable with change and flexible in a fast-paced, high-growth environment. You’ll take a collaborative approach to achieve ambitious goals. Here's what else you'll bring: 

• Bachelor's degree in computer science, information technology, or related field or equivalent work experience.
• 7+ years Practical experience with LLM platforms, LLMOps, and MLOps.
• Experience deploying and maintaining AI or data platforms in production.
• Hands-on experience with AI/automation tools.
• Experience designing and orchestrating agentic automation workflows.
• Strong experience with Terraform and Infrastructure-as-Code.
• Proven experience deploying applications using Docker (Docker files, image optimization, container lifecycle).
• Expertise with cloud platforms such as AWS.
• Expertise with CI/CD tooling (GitHub Actions, GitLab CI).
• Strong Knowledge of Kubernetes and orchestration.
• Solid understanding of networking.
• Experience supporting high-availability, production AI systems.
• Scripting skills (Python, PySpark, Bash).
• Knowledge of security best practices, patch management, and access controls.
• Collaborate with engineering, data, and product teams to support AI initiatives.
• Excellent problem-solving and troubleshooting skills. When a problem occurs, you run towards it not away.
• Effective communication and collaboration skills. You treat colleagues with respect. You have a desire for clean implementations but are also humble in discussing alternative solutions and options.
• A teaching and coaching approach to guiding engineers and teams in approaches.
• Minimum of High School Diploma, GED or equivalent required for all roles at Scout Motors, Inc.

What you'll gain

The benefits of joining Scout include the chance to build products and a company from the ground up.  This is a chance to create something new and lasting – with an iconic brand at its foundation.  In addition, Scout provides competitive compensation and benefits to support your physical, mental, and financial wellbeing. Program specifics are detailed in company policies and employee benefit guides, select highlights:

• Competitive insurance including:
  • Medical, dental, vision and income protection plans
• 401(k) program with:
  • An employer match and immediate vesting
• Generous Paid Time Off including:
  • 20 days planned PTO, as accrued
  • 40 hours of unplanned PTO and 14 company or floating holidays, annually
  • Up to 16 weeks of paid parental leave for biological and adoptive parents of all genders
  • Paid leave for circumstances related to bereavement, jury duty, voting time, or military leave

Pay Transparency

This is a full-time, exempt position eligible to receive a base salary and to participate in an annual performance bonus program. Final salary offered will be determined based on factors including but not limited to the candidate's skills and experience. The annual performance bonus program is preset and not candidate dependent.

Initial base salary range = $140,000.00 - $170,000.00

Internal leveling code: IC8

What you’ll do

Become part of an iconic brand that is set to revolutionize the electric pick-up truck & rugged SUV marketplace by achieving the following:

• Responsible for design and release of the body-in-white (BIW) static sealing and adhesive system for new products, ensuring innovative and optimized solutions for Scout trucks and SUVs
• Deliver program milestone requirements on time while meeting cost, weight, quality, and functional targets
• Support the development of new specifications, requirements, and quality documents (Boundary diagram, p-diagram, DFMEA, etc.) related to BIW sealing/adhesives
• Contribute to the design of production facilities for body and paint systems of the Scout trucks & SUVs
• Develop prototypes for virtual and physical verification, including lab and field testing
• Lead/participate in the root cause analysis and resolution of issues related to air and water leaks and static sealing supplier part quality
• Lead/participate in the testing and approval of new and innovative materials for the BIW static sealing/adhesive system
• Proactively stay attuned to the customer experience and propose system improvements accordingly
• Manage resources efficiently including infrastructure, financial, supplier partners, and people
• Support the creation of new Best Practices and Lessons Learned
• Be a key team member and liaison with all Scout functions

Location & Travel Expectations:

• This role will be based out of the Scout Motors location in Novi, Michigan or based out of the Scout Motors corporate headquarters in Charlotte, NC.
• This role requires 4-5 days per week in the office, with regular in-person meetings and events. 
• Applicants should expect that the role will require the ability to convene with Scout colleagues in person and travel to participate in events on behalf of the company from time to time.

What you’ll bring 

We expect all Scout employees to have integrity, curiosity, resourcefulness, and strive to exhibit a positive attitude, as well as a growth mindset. You’ll be comfortable with change and flexible in a fast-paced, high-growth environment. You’ll take a collaborative approach to achieve ambitious goals. Here's what else you'll bring: 

• Bachelor’s or Master’s degree in mechanical engineering, systems engineering, chemical engineering, or a relevant field
• 5+ years of experience in static sealing (vehicle tightness), body structures, or a related field
• Skilled in using utilizing CATIA for designing and developing detailed parts
• Experience working with a full service-supplier
• Strong technical skills and expertise in sealing and structural adhesives, coupled with a 1^st principles approach to problem solving
• Familiarity with computer-aided engineering (CAE) or direct experience in this field
• An ability to build strong working relationships with people across all organizational levels
• Minimum of High School Diploma, GED or equivalent required for all roles at Scout Motors, Inc.

What you'll gain

The benefits of joining Scout include the chance to build products and a company from the ground up.  This is a chance to create something new and lasting – with an iconic brand at its foundation.  In addition, Scout provides competitive compensation and benefits to support your physical, mental, and financial wellbeing. Program specifics are detailed in company policies and employee benefit guides, select highlights:

• Competitive insurance including:
  • Medical, dental, vision and income protection plans
• 401(k) program with:
  • An employer match and immediate vesting
• Generous Paid Time Off including:
  • 20 days planned PTO, as accrued
  • 40 hours of unplanned PTO and 14 company or floating holidays, annually
  • Up to 16 weeks of paid parental leave for biological and adoptive parents of all genders
  • Paid leave for circumstances related to bereavement, jury duty, voting time, or military leave

Pay Transparency

This is a full-time, exempt position eligible to receive a base salary and to participate in an annual performance bonus program. Final salary offered will be determined based on factors including but not limited to the candidate's skills and experience. The annual performance bonus program is preset and not candidate dependent.

Initial base salary range = $110,000.00 - $135,000.00

Internal leveling code: IC9

Overview

As the Staff Software Engineer for Scout Motor’s digital products, you will be responsible for leading a team of highly skilled software engineers and driving the development of digital solutions for our customers and business partners. Some of the key products as part of digital portfolio are – order management, customer management, marketing, production, inventory and planning optimization, loyalty, merchandise, servicing and repairs, mobile app, vehicle connectivity, and more. You will work with engineering managers, senior engineers, and cross-functional partners to design the technical underpinnings of the product. At the same time, you’ll have plenty of opportunities to be hands-on building key systems and will be directly responsible for the successful delivery of complex and large-scale technical efforts as well acting as a technical mentor and leader for other engineers.

What you’ll do

Become part of an iconic brand that is set to revolutionize the electric pick-up truck & rugged SUV marketplace by achieving the following:

• Work with engineers & technical leaders across the company to ship interoperable products and systems on strong foundations that manage customer interactions inside and outside of the vehicle.
• Partner with cross-functional partners (from product and design) to produce how and when plans to support systems and product requirements. Make effective tradeoffs that consider business priorities, user experience, and a sustainable technical foundation
• Assess and recommend key tools and technology decisions that will power the digital product ecosystem. Influence decisions on build/buy/partner, contemplating today’s needs, and future enterprise requirements.
• Develop technology and best practices capable of supporting scalable, functional, and reliable software products and their associated integrations.
• Develop and lead the team to execute against both short-term and long-term roadmaps. Design, code, deploy and operate technical architecture and systems.
• Identify, scope, and lead large technical projects, laying the groundwork for early-stage products to iteratively evolve and scale, and taming complexity and shoring up reliability of existing systems
• Champion software engineering and operational excellence, establishing and improving metrics and processes. Set a high bar for engineering standards, tooling, and processes.
• Assist in calibrating and developing the software engineering team.
• Recruit and manage a team of software engineers, setting the bar for quality software development.

Location & Travel Expectations:

• This role will be based out of the Scout Motors location in Fremont, California.
• This role requires 2 days per week in the office, with regular in-person meetings and events. 
• Applicants should expect that the role will require the ability to convene with Scout colleagues in person and travel to participate in events on behalf of the company from time to time.

What you’ll bring 

We expect all Scout employees to have integrity, curiosity, resourcefulness, and strive to exhibit a positive attitude, as well as a growth mindset. You’ll be comfortable with change and flexible in a fast-paced, high-growth environment. You’ll take a collaborative approach to achieve ambitious goals. Here's what else you'll bring: 

• Bachelor's or master's degree in computer science or a related field.
• 10+ years of experience in software engineering and scaling software products, providing technical leadership and direction for development, preferably with a focus on ecommerce, payments, digital products, and back-end platform development.
• Experience building comprehensive understanding of APIs, microservices, and other complex backend systems.
• Strong coding skills, navigating codebases with different languages (GoLang, Java, Kotlin and Swift) and tools, building and managing ci/cd pipelines supporting both web and mobile releases.
• Knowledge of potential system vulnerabilities and how to prevent them.
• Experience operating in start-up settings, launching 0 to 1 product, supporting early low-code tools, and driving graduation to highly customized applications.
• Experience as a technical lead for large projects (6+ months in length), including defining the roadmap for complex projects spanning multiple teams and functions
• Ability to internalize the best ideas from across the organization, humbly setting a vision that others are excited to get behind
• Experience integrating with 3rd party platforms and partnering with external service providers.
• 5+ years in leading high-performing software engineering teams. Direct evidence of the ability to guide, motivate, and inspire a team towards the successful completion of complex projects.

Nice to have

• Experience building data pipes and web/mobile analytics.
• Experience building systems in auto industry
• Full-stack development

What you'll gain

The benefits of joining Scout include the chance to build products and a company from the ground up.  This is a chance to create something new and lasting – with an iconic brand at its foundation.  In addition, Scout provides competitive compensation and benefits to support your physical, mental, and financial wellbeing. Program specifics are detailed in company policies and employee benefit guides, select highlights:

• Competitive insurance including:
  • Medical, dental, vision and income protection plans
• 401(k) program with:
  • An employer match and immediate vesting
• Generous Paid Time Off including:
  • 20 days planned PTO, as accrued
  • 40 hours of unplanned PTO and 14 company or floating holidays, annually
  • Up to 16 weeks of paid parental leave for biological and adoptive parents of all genders
  • Paid leave for circumstances related to bereavement, jury duty, voting time, or military leave

Pay Transparency

This is a full-time, exempt position eligible to receive a base salary and to participate in an annual performance bonus program. Final salary offered will be determined based on factors including but not limited to the candidate's skills and experience. The annual performance bonus program is preset and not candidate dependent.

Initial base salary range = $165,000.00 - $200,000.00

Initial California base salary range = $181,500 - $220,000

Internal leveling code: IC8

What you’ll do

As the Senior Staff Software Engineer for Scout Motor’s digital products, you will be responsible for leading a team of highly skilled software engineers and driving the development of digital solutions for our customers and business partners. Some of the key products as part of digital portfolio are – order management, customer management, marketing, production, inventory and planning optimization, loyalty, merchandise, servicing and repairs, mobile app, vehicle connectivity, and more. You will work with engineering managers, senior engineers, and cross-functional partners to design the technical underpinnings of the product. At the same time, you’ll have plenty of opportunities to be hands-on building key systems and will be directly responsible for the successful delivery of complex and large-scale technical efforts as well acting as a technical mentor and leader for other engineers. 

Become part of an iconic brand that is set to revolutionize the electric pick-up truck & rugged SUV marketplace by achieving the following:

• Work with engineers & technical leaders across the company to ship interoperable products and systems on strong foundations that manage customer interactions inside and outside of the vehicle. 
• Partner with cross-functional partners (from product and design) to produce how and when plans to support systems and product requirements. Make effective tradeoffs that consider business priorities, user experience, and a sustainable technical foundation 
• Assess and recommend key tools and technology decisions that will power the digital product ecosystem. Influence decisions on build/buy/partner, contemplating today’s needs, and future enterprise requirements. 
• Develop technology and best practices capable of supporting scalable, functional, and reliable software products and their associated integrations.  
• Develop and lead the team to execute against both short-term and long-term roadmaps. Design, code, deploy and operate technical architecture and systems.  
• Identify, scope, and lead large technical projects, laying the groundwork for early-stage products to iteratively evolve and scale, and taming complexity and shoring up reliability of existing systems 
• Champion software engineering and operational excellence, establishing and improving metrics and processes. Set a high bar for engineering standards, tooling, and processes. 
• Assist in calibrating and developing the software engineering team. 
• Recruit and manage a team of software engineers, setting the bar for quality software development. 

Location & Travel Expectations:

• This role will be based out of a Scout Motors location in Fremont, CA.
• The responsibilities of this role require attendance in the office with in-person meetings and events regularly.
• Applicants should expect that the role will require the ability to convene with Scout colleagues in person and travel to participate in events on behalf of the company from time to time.

What you’ll bring 

We expect all Scout employees to have integrity, curiosity, resourcefulness, and strive to exhibit a positive attitude, as well as a growth mindset. You’ll be comfortable with change and flexible in a fast-paced, high-growth environment. You’ll take a collaborative approach to achieve ambitious goals. Here's what else you'll bring: 

• Bachelor's or master's degree in computer science or a related field.  
• 10+ years of experience in software engineering and scaling software products, providing technical leadership and direction for development, preferably with a focus on ecommerce, payments, digital products, and back-end platform development. 
• Experience building comprehensive understanding of APIs, microservices, and other complex backend systems. 
• Strong coding skills, navigating codebases with different languages (GoLang, Java, Kotlin and Swift) and tools, building and managing CI/CD pipelines supporting both web and mobile releases.   
• Knowledge of potential system vulnerabilities and how to prevent them. 
• Experience operating in start-up settings, launching 0 to 1 product, supporting early low-code tools, and driving graduation to highly customized applications. 
• Experience as a technical lead for large projects (6+ months in length), including defining the roadmap for complex projects spanning multiple teams and functions 
• Ability to internalize the best ideas from across the organization, humbly setting a vision that others are excited to get behind  
• Experience integrating with 3rd party platforms and partnering with external service providers.  
• 4+ years in leading high-performing software engineering teams. Direct evidence of the ability to guide, motivate, and inspire a team towards the successful completion of complex projects.  

Preferred:

• Experience building data pipes, AI/ML and web/mobile analytics. 
• Experience building systems in auto industry 
• Full-stack development  

What you'll gain

The benefits of joining Scout include the chance to build products and a company from the ground up.  This is a chance to create something new and lasting – with an iconic brand at its foundation.  In addition, Scout provides competitive compensation and benefits to support your physical, mental, and financial wellbeing. Program specifics are detailed in company policies and employee benefit guides, select highlights:

• Competitive insurance including:
  • Medical, dental, vision and income protection plans
• 401(k) program with:
  • An employer match and immediate vesting
• Generous Paid Time Off including:
  • 20 days planned PTO, as accrued
  • 40 hours of unplanned PTO and 14 company or floating holidays, annually
  • Up to 16 weeks of paid parental leave for biological and adoptive parents of all genders
  • Paid leave for circumstances related to bereavement, jury duty, voting time, or military leave

Pay Transparency

This is a full-time, exempt position eligible to receive a base salary and to participate in an annual performance bonus program. Final salary offered will be determined based on factors including but not limited to the candidate's skills and experience. The annual performance bonus program is preset and not candidate dependent.

Initial base salary range = $180,000.00 - $220,000.00

CA initial base salary range= $198,000 - $242,000

Internal leveling code: IC7

About the Team

The Data Platform Team at Scout is dedicated to unlocking the full potential of data by building a secure, scalable, and distributed platform that enables real-time insights, drives informed decision-making, and fosters innovation across the organization.

Our mission is to empower teams with actionable intelligence by streamlining data sharing, ensuring regulatory compliance, maintaining data integrity, and optimizing costs at every level.

This role is focused on building foundation for deploying AI-enabled use cases across company operations.

What you’ll do

Become part of an iconic brand that is set to revolutionize the electric pick-up truck & rugged SUV marketplace by achieving the following:

• Contribute to the design, implementation, and maintenance of the overall cloud infrastructure data platform using modern IaC (Infrastructure as Code) practices.
• Work closely with software development and systems teams to build Data Integration solutions.
• Design and build Data models using tools such as Lucid, Talend, Erwin, MySQL workbench.
• Define and enhance enterprise data model to reflect relationships and dependencies.
• Review application data systems to ensure adherence to data governance policies.
• Design and build ETL (Python), ELT(Python) infrastructure, automation, and solutions to transform data as required.
• Design and Implement BI dashboards to visualize Trends and Forecasts.
• Design and implement data infrastructure components, ensuring high availability, reliability, scalability, and performance.
• Design, train and deploy ML models
• Implement monitoring solutions to proactively identify and address potential issues.
• Collaborate with security teams to ensure the data platform meets industry standards and compliance requirements.
• Collaborate with cross-functional teams, including product managers, developers, and business partners to ensure robust and reliable systems.

Location & Travel Expectations:

• This role is based out of the Scout Motors corporate headquarters in Charlotte, NC.
• The responsibilities of this role require 4-5 days attendance in office with in-person meetings and events regularly. 
• Applicants should expect that the role will require the ability to convene with Scout colleagues in person and travel to participate in events on behalf of the company from time to time.

What you’ll bring 

We expect all Scout employees to have integrity, curiosity, resourcefulness, and strive to exhibit a positive attitude, as well as a growth mindset. You’ll be comfortable with change and flexible in a fast-paced, high-growth environment. You’ll take a collaborative approach to achieve ambitious goals. Here's what else you'll bring: 

• Bachelor's degree in computer science, information technology, or related field or equivalent work experience.
• 7+ years of hands-on experience as DataOps Engineer in a manufacturing or automotive environment.
• Experience with streaming and event-based architecture.
• Experience implementing data lakehouse solutions using Databricks.
• Experience with infrastructure as code (Terraform).
• Proficient in building data pipelines using languages such as Python and SQL.
• Experience with AWS based data services such as Glue, Kinesis, Firehose or other comparable services.
• Experience with Structured, unstructured and time series databases.
• Solid understanding of cloud data storage solutions such as RDS, DynamoDB, DocumentDB, Mongo, Cassandra, Influx.
• Several years of experience working with cloud platforms such as AWS and Azure.
• Proven ability to develop and deploy scalable ML models.
• Hands-on experience in designing, training, and deploying ML models
• Strong ability to extract actionable insights using ML techniques
• Ability to leverage ML algorithms for forecasting trends and decision-making
• Excellent problem-solving and troubleshooting skills. When a problem occurs, you run towards it not away.
• Effective communication and collaboration skills. You treat colleagues with respect. You have a desire for clean implementations but are also humble in discussing alternative solutions and options.

What you'll gain

The benefits of joining Scout include the chance to build products and a company from the ground up.  This is a chance to create something new and lasting – with an iconic brand at its foundation.  In addition, Scout provides competitive compensation and benefits to support your physical, mental, and financial wellbeing. Program specifics are detailed in company policies and employee benefit guides, select highlights:

• Competitive insurance including:
  • Medical, dental, vision and income protection plans
• 401(k) program with:
  • An employer match and immediate vesting
• Generous Paid Time Off including:
  • 20 days planned PTO, as accrued
  • 40 hours of unplanned PTO and 14 company or floating holidays, annually
  • Up to 16 weeks of paid parental leave for biological and adoptive parents of all genders
  • Paid leave for circumstances related to bereavement, jury duty, voting time, or military leave

Pay Transparency

This is a full-time, exempt position eligible to receive a base salary and to participate in an annual performance bonus program. Final salary offered will be determined based on factors including but not limited to the candidate's skills and experience. The annual performance bonus program is preset and not candidate dependent.

Initial base salary range = $140,000.00 - $170,000.00

Initial California base salary range = $154,000.00 - $187,000

Internal leveling code: IC8

About Us:

Sauce Labs is the world's largest full-lifecycle, test automation platform, and the company behind Selenium. Trusted by 80% of the world's top ten largest financial institutions and over 300,000 enterprise users, Sauce Labs provides the only AI platform capable of turning business intent into autonomous testing and quality assurance. With a proprietary dataset of 8.7 billion test runs, Sauce Labs empowers the Fortune 2000 to bridge the gap between AI-driven code generation and enterprise-grade software quality. Learn more at saucelabs.com.

The Role:

This pivotal role drives the design and implementation of high-value features and the foundational Error-Reporting/Backtrace platform. This is a strategic product in the Sauce Labs portfolio, and you will be instrumental in enabling customers to analyze multi-dimensional data and debug at scale to resolve their business-critical production issues. Your solutioning and development expertise in native, low-level systems (Rust, C/C++) will accelerate the evolution of this intricate product with a highly performant custom columnar database. Core Linux backend skills and a DevOps perspective are essential to design and evolve a scalable, maintainable platform. You will collaborate remotely with a global engineering team on new capabilities, enhancing backend performance, reliability, data analysis, and user experience. If you have compelling code to share, we would love to see it—we hire for demonstrable talent first!

Responsibilities:

• Extend core subsystems including work scheduling, networking (HTTP), storage, indexing, and data analysis. Performance-sensitive components are primarily in Rust and C/C++.
• Enhance platform observability by integrating bespoke and off-the-shelf OpenTelemetry capabilities, encompassing metrics, tracing, and profiling, and evolving Grafana dashboards to provide deeper insights.
• Collaborate with business and management functions to develop and execute the product roadmap.
• Provide technical leadership, advising on investments, leading solution design and development, and mentoring junior staff.
• Participate in on-call rotation.
• Contribute to improvements in the software development lifecycle for increased velocity and quality.

Required Skills:

• 7+ years of development experience in C/C++ and Rust.
• Demonstrable skill in developing specialized data structures, algorithms, and supporting infrastructure for real-world workloads.
• Solid experience with cloud platforms (GCP, AWS).
• Proficiency with live and post-mortem debugging tools.
• Expertise in the development of AI-driven features, as well as agents and skills integrated with internal workflows.
• Strong experience managing/scripting CI and scaling infrastructure using DevOps tools like Jenkins, Docker, Kubernetes, and Salt.
• You are autonomous, take initiative, and act on it.
• You stay current with the field, having read at least 2 relevant computer systems papers in the last year.
• You have a proven track record of collaboration and pragmatism, leveraging the strengths of others to build great products.

This Saucer can be found globally.  We believe in the power of in-person collaboration to build strong relationships and drive innovation. To support this, our office models are tailored by region:

• Poland, Berlin, and the US: We operate on a hybrid basis, offering flexibility alongside collaboration with in-office days as required.
• India: We operate in-office 5 days a week to maximize team synergy and real-time collaboration and mentorship.

Regardless of location, Saucers living near an office are expected to be present and engaged with their local teams.

Please note our privacy terms when applying for a job at Sauce Labs.

Sauce Labs is proud to be an Equal Opportunity employer and values diversity at our company. We do not discriminate on the basis of race, religion, color, national origin, gender identity/expression/status, sexual orientation, age, marital status, veteran status or disability status.

Security responsibilities at Sauce

At Sauce, we will commit to supporting the health and safety of employees and properties, partnering with internal stakeholders to learn and act on ever-evolving security protocols and procedures. You’ll be expected to fully comply with all policies and procedures related to security at the department and org wide level and exercise a ‘security first’ approach to how we design, build & run our products and services.

Location: Remote in US

Position Type: Contractor, Full Time

Role Description:

As an Applied AI Engineer at ShipBob, you will lead the shift from manual workflows to autonomous operations. You won’t just be building chatbots; you will be architecting agentic systems that reason, use tools, and execute complex business logic independently.

This is an "AI-First" engineering role where you will embed directly with business teams to map out operational friction and rapidly deploy end-to-end agentic solutions. From designing multi-agent orchestrations to building the "glue" code that connects LLMs to our core logistics APIs, you will be responsible for operationalizing AI at scale. We are looking for a high-agency builder who thrives in ambiguity and is obsessed with the transition from "software that waits for input" to "agents that take action."

What you’ll do:

• Architect Agentic Workflows: Design and implement autonomous agents capable of handling multi-step reasoning, tool-calling, and error recovery.
• Operational Discovery: Embed with logistics and support teams to identify high-impact opportunities for agentic intervention.
• End-to-End Ownership: Own the entire agent lifecycle: Discovery → Agent Architecture → Prompt Engineering/Fine-tuning → Hardening → Production Deployment.
• Build for Reliability: Develop robust guardrails, evaluation frameworks, and logging systems to ensure agents perform predictably in a high-stakes supply chain environment.
• Contribute to the "Agent Hub": Document and publish reusable agent modules and toolsets to accelerate AI enablement across the entire organization.
• Rapid Iteration: Bridge the gap between "cool demo" and "production tool" by shipping small, gathering feedback from domain experts, and iterating fast.

What you’ll bring to the table:

The work we do at ShipBob is both challenging and rigorous, which means our environment isn’t the right fit for everyone, and that’s okay. We welcome energetic high performers who thrive in a dynamic, collaborative, results-driven environment. We value individuals who embrace accountability and humility, push boundaries, and are motivated by challenging work. Every team member, no matter their role or tenure, is expected to roll up their sleeves and tackle the complex problems we face in today’s global supply chain.

Key Skills:

• You think like a founder, thrive in ambiguity, and are excited to challenge assumptions to deliver impactful solutions.
• Agentic Expertise: Deep understanding of modern agent architectures (e.g., ReAct, Plan-and-Execute) and orchestration frameworks (e.g., LangGraph, CrewAI, or Semantic Kernel).
• Engineering Rigor: 1–3 years of software engineering experience (or a standout portfolio of agentic projects) with strong proficiency in Python and .NET.
• LLM Proficiency: Hands-on experience with LLM APIs (OpenAI, Anthropic) and a proven ability to translate raw model outputs into structured, deterministic actions.
• Systems Thinking: Experience building retrieval pipelines (RAG), working with vector databases, and designing clean APIs that agents can easily consume.
• Full-Stack Mindset: Ability to build the lightweight dashboards and interfaces (Vue.js/React) necessary for humans to interact with and monitor your agents.
• Bias for Action: You prefer a working prototype over a long slide deck. You are comfortable challenging assumptions to deliver impactful, automated outcomes.

About the role

Thatch is rewiring how health benefits work. We build software that gives employees real control over how they use their benefits.

We’re looking for an Infrastructure Engineer to own the reliability, security, and performance of the platform that powers Thatch. Every product team depends on the infrastructure you design and operate.

Our platform runs in a HIPAA-compliant environment and handles sensitive healthcare data. Reliability and security are foundational. The systems you build must be secure, observable, and resilient under real-world load.

We organize engineering around product teams that serve members, employers, and partners. The Infrastructure team builds and operates the platform that enables them to ship reliably.

What you will do

• Own infrastructure health, performance, and reliability across the stack.
• Make architectural decisions and improve how we build and operate.
• Design and evolve infrastructure using Terraform.
• Improve CI/CD, deployments, and developer workflows so teams ship faster.
• Strengthen security across access controls, vulnerability management, and dependencies.
• Identify and eliminate reliability risks before they impact customers.

What we are looking for

• Experience operating production infrastructure, platform, DevOps, or SRE systems.
• A track record of owning critical systems end-to-end.
• Strong experience with PostgreSQL or comparable relational databases in production.
• Experience managing infrastructure as code using Terraform.
• Sound judgment across reliability, performance, and security tradeoffs.
• A bias toward automation and improving developer productivity.

We hire engineers across multiple levels and care most about the scope you’ve owned, the impact you’ve had, and how you make decisions.

Tools and tech stack

• Ruby on Rails
• PostgreSQL
• Terraform
• Modern cloud infrastructure and CI/CD tooling

You don’t need experience with every tool above. You do need to be able to operate systems responsibly in a regulated environment.

Experience that stands out

• Experience operating in HIPAA or SOC 2 environments.
• Deep PostgreSQL performance tuning or replication management.
• Building internal tooling that improves developer productivity.
• Improving observability, incident response, or overall security posture.

What to expect

We aim to move quickly, and most candidates complete the process within 2–3 weeks. The interview process typically includes:

• An initial conversation with a recruiter.
• A collaborative pair programming session.
• A systems or infrastructure design discussion.
• A conversation with members of the engineering team.
• A final conversation with engineering and company leadership. 

We are seeking a highly motivated and experienced Senior FinOps Engineer to join our team. This role is central to managing, optimizing, and forecasting our technology spending across multiple platforms, including major cloud providers, monitoring tools (like Datadog), and emerging technologies such as Large Language Models (LLMs). The ideal candidate will possess a strong blend of financial acumen, cloud engineering expertise, and excellent communication skills to drive cost-conscious decision-making across the organization.

Responsibilities

Financial Management and Optimization

• Monitor, analyze, and report on technology spending across various cost centers, including cloud infrastructure (AWS, Azure, GCP, etc.), Datadog licensing, and usage of LLM APIs/services.
• Develop and maintain detailed monthly financial reports and dashboards for leadership, providing clear insights into spend trends, variances, and optimization opportunities.
• Collaborate with engineering and product teams to implement cost-saving initiatives, such as identifying underutilized resources, negotiating reserved instance commitments, and optimizing service architectures.
• Establish and track key FinOps metrics (e.g., unit cost, utilization rate, efficiency gains) and drive accountability for spending.
• Conduct monthly deep-dive analyses on significant cost drivers, making actionable recommendations for adjustment and optimization.

Tooling, Reporting, and Automation

• Administer and configure FinOps tools and platforms to ensure accurate cost allocation, showback/chargeback mechanisms, and real-time visibility into spending.
• Develop and maintain custom scripts and automation workflows to enforce spending policies and manage resource lifecycles (e.g., auto-shutdown of non-production environments).
• Standardize and streamline reporting processes, leveraging data visualization tools to present complex financial data simply and effectively.

Vendor and Contract Management

• Assist in the evaluation, negotiation, and renewal processes for technology contracts, including cloud enterprise agreements, Datadog licenses, and LLM service subscriptions.
• Work closely with procurement and legal teams to ensure contracts align with business needs and financial objectives, focusing on optimal pricing and usage tiers.
• Monitor vendor performance against contractual agreements and track realization of anticipated savings.

Governance and Education

• Establish and champion FinOps best practices and governance frameworks across engineering and finance teams.
• Develop and deliver training and documentation to educate teams on cost management tools, cloud pricing models, and optimization techniques.
• Act as a central point of contact for all cloud, Datadog, and LLM spending inquiries.

Qualifications

Required Skills and Experience

• 3+ years of experience in a FinOps, Cloud Financial Management, or similar role.
• Deep understanding of major public cloud billing and pricing models (AWS, Azure, or GCP).
• Proven ability to build and maintain comprehensive financial reports and dashboards for executive leadership.
• Experience administering or utilizing cost monitoring and observability tools, with specific knowledge of Datadog usage/licensing preferred.
• Proficiency in data analysis tools (e.g., SQL, Python, Excel) and data visualization platforms (e.g., Tableau, Power BI, Looker).
• Familiarity with contract negotiation principles and vendor management processes.
• Strong communication skills, with the ability to translate technical cost data into clear business terms.

Desired Qualifications

• FinOps Certified Practitioner (FOCP) or FinOps Certified Professional certification.
• Experience managing costs related to machine learning, AI, or LLM services (e.g., OpenAI, Anthropic, or cloud-native LLM services).
• Familiarity with Infrastructure as Code (IaC) tools (e.g., Terraform, CloudFormation) and their role in cost governance.
• Bachelor’s degree in Computer Science, Finance, Business, or a related quantitative field.

Successful candidates must be able to demonstrate U.S. citizenship, permanent residency, or status as a protected individual to satisfy ITAR, contractual, and/or regulatory requirements.

Please note that this job description is intended to provide a general overview of the position and does not include an exhaustive list of responsibilities and qualifications. 

At Archer we aim to attract, retain, and motivate talent that possess the skills and leadership necessary to grow our business. We drive a pay-for-performance culture and reward performance that supports the Company’s business strategy. For this position we are targeting a base pay between $133,400 - $200,000. Actual compensation offered will be determined by factors such as job-related knowledge, skills, and experience.

Archer is proud to be an Equal Opportunity employer committed to diversity and inclusivity in the workplace. All aspects of employment are decided on the basis of merit, qualifications, and business needs. We do not discriminate based upon race, color, religion, sex, sexual orientation, age, national origin, disability status, protected veteran status, gender identity or any other characteristic protected by federal, state or local laws.

Archer is committed to working with and providing reasonable accommodations to job applicants with physical or mental disabilities, and those with sincerely held religious beliefs. Applicants who may require reasonable accommodation for any part of the application or hiring process should provide their name and contact information to Archer’s People Team at people@archer.com. Reasonable accommodations will be determined on a case-by-case basis.

As a Senior DevOps Engineer, you will be a key contributor to our infrastructure strategy, focusing on automation, stability, and performance across both cloud and on-premise environments. You will drive best practices in CI/CD, configuration management, and monitoring, with a specific focus on optimizing the deployment and operation of large language models (LLMs) and related technologies.

Responsibilities

• Design, deploy, and manage highly available, scalable infrastructure using Kubernetes and Docker across public cloud (e.g., AWS, GCP, Azure) and on-premise data centers.
• Develop and maintain robust Configuration Management solutions (e.g., Ansible, Terraform) for consistent environment provisioning and management.
• Implement and manage CI/CD pipelines to facilitate rapid, reliable, and automated software releases.
• Administer and troubleshoot operating systems, encompassing both Linux and Windows environments.
• Implement and optimize observability practices using monitoring tools like Datadog for logging, tracing, and alerting.
• Spearhead the operational deployment, scaling, and maintenance of LLM infrastructure, leveraging tools like LiteLLM, OpenRouter, or similar LLM orchestration/gateway technologies.
• Automate repetitive tasks and system operations using scripting languages, primarily Bash and Python.
• Collaborate closely with development, MLOps, and security teams to ensure infrastructure supports product requirements and compliance standards.
• Participate in an on-call rotation to ensure service reliability and responsiveness to incidents.

Qualifications

Required Skills

• 5+ years of professional experience in a DevOps, SRE, or infrastructure engineering role.
• Deep expertise in containerization and orchestration, specifically Kubernetes (design, deployment, and troubleshooting) and Docker.
• Strong proficiency in managing infrastructure in both Cloud (e.g., AWS, GCP, Azure) and On-Premise environments.
• Expert-level administration skills in Linux and strong working knowledge of Windows Server environments.
• Proven experience with Infrastructure as Code (IaC) and Configuration Management tools (e.g., Terraform, Ansible).
• High proficiency in scripting and automation using Python and Bash.
• Extensive experience with monitoring and observability platforms, especially Datadog (or comparable tools like Prometheus/Grafana, New Relic).
• Hands-on experience deploying and managing technologies related to Large Language Models (LLMs), such as utilizing LiteLLM, OpenRouter, or setting up and managing LLM serving endpoints.

Nice-to-Have Skills

• Experience with specific Kubernetes distributions (e.g., K3s, Rancher, OpenShift).
• Familiarity with network configuration, firewalls, and security best practices for hybrid environments.
• Experience in MLOps workflows and related tools (e.g., MLflow, Kubeflow).
• Certifications such as CKA, CKAD, or relevant cloud provider certifications.

Please note that this job description is intended to provide a general overview of the position and does not include an exhaustive list of responsibilities and qualifications

At Archer we aim to attract, retain, and motivate talent that possess the skills and leadership necessary to grow our business. We drive a pay-for-performance culture and reward performance that supports the Company’s business strategy. For this position we are targeting a base pay between $133,400 - $200,000. Actual compensation offered will be determined by factors such as job-related knowledge, skills, and experience.

Archer is proud to be an Equal Opportunity employer committed to diversity and inclusivity in the workplace. All aspects of employment are decided on the basis of merit, qualifications, and business needs. We do not discriminate based upon race, color, religion, sex, sexual orientation, age, national origin, disability status, protected veteran status, gender identity or any other characteristic protected by federal, state or local laws. Successful candidates must be able to demonstrate U.S. citizenship, permanent residency, or status as a protected individual to satisfy ITAR, contractual, and/or regulatory requirements.

Archer is committed to working with and providing reasonable accommodations to job applicants with physical or mental disabilities, and those with sincerely held religious beliefs. Applicants who may require reasonable accommodation for any part of the application or hiring process should provide their name and contact information to Archer’s People Team at people@archer.com. Reasonable accommodations will be determined on a case-by-case basis.

Archer is committed to working with and providing reasonable accommodations to job applicants with physical or mental disabilities, and those with sincerely held religious beliefs. Applicants who may require reasonable accommodation for any part of the application or hiring process should provide their name and contact information to Archer’s People Team at people@archer.com. Reasonable accommodations will be determined on a case-by-case basis.

• Own and drive mechanical systems and platform development, overseeing the process from initial concept to low rate production.
• Lead technical efforts to define requirements, propose possible solutions, and establish a methodology for evaluating and verifying mechanical systems.
• Work in close partnership with other disciplines to ensure the electrical, software, and mechanical systems collectively form a reliable, flexible, cost-effective system.
• Spearhead design reviews, conduct analysis, visit vendors, prototype and implement hardware test plans.
• Actively contribute to the enhancement of team tools, templates, processes, and standards.
• Cultivate a vibrant, positive, dedicated, high-energy, educational, and enjoyable community environment.
• Balance operational needs across vehicle subsystems while optimizing for development speed, mass, manufacturability, and cost
• Support critical hardware demonstrations with customers as needed
• Travel to test sites and vendors as needed

• Experience in an immersive technical project (collegiate project teams or professional settings)
• A minimum of 5+ years of experience in a professional technical engineering position (non-internship)
• Proven CAD skills (Any platform, but NX preferred) and the ability to produce high-quality engineering drawings that comply with common industry standards.
• Strong understanding of engineering fundamentals in structures, fluids, thermal, and mechanisms
• MATLAB/SIMULINK/SIMSCAPE experience
• Manufacturing knowledge & experience with machine shops (sheet metal, CNC, etc.)
• Rapid prototyping background (structures/electronics/software) & 3D printing knowledge
• Proficient in hands-on prototyping (machining, shop tools, welding, soldering)
• BS or MS in mechanical engineering, or equivalent work experience
• Demonstrated hands-on fabrication skills.
• Ability to travel 25% with potential surges above 25%
• Eligible to obtain and maintain an active U.S. Secret security clearance

• Experience in NX/Teamcenter
• Ability to integrate electronic components into mechanical designs (motors, controllers, sensors etc.)
• Solid understanding and application of GD&T
• Advanced designing skills for CNC machining, composites, sheet metal, injection molding, PCBA integration
• Outstanding leadership and interpersonal skills
• Familiarity with running a qualification campaign for flight hardware
• Familiarity with designing for rugged environments
• Understanding of MIL-STD-461, MIL-STD-810G
• Experience with electro-mechanical and electrical design concepts
• Experience with Formula SAE, Baja SAE, Design Build Fly, etc.

ABOUT THE JOB

We are seeking a highly motivated and experienced Electrical Engineer to join our team in Costa Mesa, California. You will work closely with the program leadership and a wide spectrum of cross-departments as part of a team focused on solving hard problems and changing the industry forever. In this role you will be responsible for designing and supporting the integration of various subsystems, supporting testing efforts, and ensuring overall system performance meets the required specifications and standards. Join our dynamic team and help us build the next generation of autonomous flight systems.

WHAT YOU'LL DO

• Full cycle PCB design including collecting requirements, schematic design, component selection, supervision or completion of layout, bring-up, test, debug and system integration
• Troubleshoot issues that span the electrical and software boundaries, with solid skills using both lab equipment (Oscilloscopes, DMM, etc.) and basic software debugging tools
• Development of payloads and subsystems (sensors, payload interfaces, power management, and networking)
• Develop system interconnect diagrams and define wire harnesses that connect electronic equipment within a subsystem
• Work closely with other electrical, mechanical, software, firmware, and test engineers to deliver fully functional products
• Work in a fast-paced environment supporting new developments and customer operated hardware
• Conduct peer-level and cross-discipline design reviews
• Design and support the integration & testing of an rotorcraft system through TRLs 3-8.
• Conduct vehicle platform system design & analysis as required by your supported program or effort
• Conduct design reviews, perform requirements analysis, and plan system verification to ensure compliance with project goals and industry standards
• Work within a dynamic team of multidisciplinary engineers and specialists throughout the life of product design, integration, and test effort

REQUIRED QUALIFICATIONS

• Bachelor’s Degree in Electrical Engineering or equivalent
• 5+ years of experience designing, testing, and troubleshooting complex board designs
• Knowledge of modern analog and digital electronics and electronic circuits.
• Competence with test equipment such as oscilloscopes, logic analyzers, thermal chambers, current-probes, and automation of tests.
• Familiarity with standard interfaces such as Ethernet, CAN, I2C, SPI, PCIe, USB, etc.
• Familiarity with common MCU, CPU, FPGA devices and technologies.
• Familiarity with software development processes and tools such as git, Github, JIRA, etc
• Comfortable with a variety of electronic CAD tools (Altium preferred, Eagle and others acceptable)
• Experience in design for signal integrity / power integrity
• Experience with battery systems and ability to support alternate battery systems design
• Experience with high reliability systems
• Experience with radio frequency-based systems
• Experience with rapid payload/sensor integration
• Experience in designing and integrating high power electronics
• Experience in fieldable system design
• Comfortable in conducting worst case circuit or uncertainty analysis
• High-ownership and a bias toward action – if you see a problem, you want to solve and fix it
• Eligible to obtain and maintain an active U.S. Secret security clearance
• Ability to travel 25% with potential surges above 25%

PREFERRED QUALIFICATIONS

• Experience designing electrical and power systems for autonomous rotorcraft.
• Experience with battery systems both primary and secondary chemistries.
• Experience with High Voltage Power Electronics.
• Experience with inverters and high power electric motors.
• Understanding of MIL-STD-461, MIL-STD-810G
• Outstanding leadership and interpersonal skills
• Familiarity with running a qualification campaign for flight hardware
• Familiarity with designing for rugged environments
• Experience with electro-mechanical and electrical design concepts
• Experience with Formula SAE, Baja SAE, Design Build Fly, etc.

The Company:

Faraday Future (FF) is a California-based mobility company, leveraging the latest technologies and world’s best talent to realize exciting new possibilities in mobility. We’re producing user-centric, technology-first vehicles to establish new paradigms in human-vehicle interaction. We’re not just seeking to change how our cars work – we’re seeking to change the way we drive. At FF, we’re creating something new, something connected, and something with a true global impact.

Your Role:

As Staff Engineer, AI & Business Operations, you will be responsible for building an enterprise-grade AI Agent platform that elevates large model capabilities from an “information generation tool” to “executable business productivity,” driving AI to play a deep role in the company’s core business processes and operational decision-making. You will lead the design and implementation of an enterprise-level Agent system similar to OpenClaw, connecting AI models, enterprise data, and business systems to deliver an end-to-end closed loop: task understanding → data retrieval → decision generation → automated execution. The platform will serve sales and commercial systems and gradually expand to enterprise operations and management scenarios.

Key Responsibilities:

• AI Agent Platform Development: Design and implement an enterprise-grade AI Agent platform (Agent Runtime) supporting task understanding, planning, multi-step execution, and state management (memory). Build a unified Tools Layer that encapsulates enterprise APIs, data services, and operational capabilities, enabling Agents to securely invoke CRM, ERP, data platforms, and other systems. Design multi-Agent and multi-step collaboration mechanisms to support automated execution of complex business workflows.
• Workflow Automation & Orchestration: Based on OpenClaw or similar frameworks, build cross-system task orchestration capabilities to achieve a closed loop from AI-driven insights to business execution. Design secure and controllable execution mechanisms including approval nodes, human-in-the-loop collaboration, and rollback strategies. Drive AI automation in business processes such as customer follow-up, task generation, data updates, and process triggering.
• AI Enablement for Sales & Commercial Systems: Build AI Copilot and Agent capabilities to support sales operations, lead management, and customer engagement. Integrate with CRM, CPQ, order management, and customer service systems to achieve deep fusion of AI and business processes.
• AI Enablement for Enterprise Strategy & Operations: Collaborate with management and operational teams to identify AI application scenarios in revenue growth, conversion optimization, customer operations, cost control, and risk management. Build a Decision Copilot for leadership to support data-driven decision-making. Connect data platforms and AI systems to enable the flow: Data → Insights → Decisions → Execution (via Agent automation). Establish a quantitative evaluation system linking AI outcomes to business KPIs such as revenue, conversion rates, and efficiency gains.
• RAG & Enterprise Knowledge System: Build an enterprise-grade Retrieval-Augmented Generation (RAG) system integrating knowledge bases, business data, and real-time information. Support permission-aware retrieval, citation tracing, result explanation, and temporal sensitivity controls. Optimize embeddings, indexing strategies, reranking, and caching mechanisms to improve accuracy and performance.
• Security, Governance & Production Systems: Design security and governance mechanisms for AI systems, including execution tiering (read-only / low-risk / high-risk operations). Build a comprehensive audit and compliance framework to make AI behavior traceable and explainable. Establish a production-grade evaluation system (offline + online), A/B testing, and continuous optimization processes.
• Observability & Platform Engineering: Build AI system observability capabilities including logging, tracing, and metrics. Monitor model calls, tool execution paths, latency, and costs. Drive platform engineering efforts to standardize and scale AI capabilities across the organization.
• Technical Leadership: As a Staff Engineer, lead system architecture design and key technical decisions. Drive AI capabilities from PoC to organization-wide scaled deployment. Guide engineering teams on best practices in Agent development, automation, and AI applications. Bridge technology and business to advance the AI strategy.

Basic Qualifications:

• Education: Bachelor’s degree or above in Computer Science or a related field.
• Experience: 7+ years of software engineering experience, including 2–3 years of experience with AI/LLM/Agent systems.
• Backend Engineering: Strong backend engineering skills with proficiency in Python (core), or Java / Node.js.
• Agent Development: Hands-on experience building AI Agent / automated execution systems (tool calling, multi-step tasks, workflows).
• Retrieval & Search: Familiarity with RAG, vector databases, retrieval, and reranking mechanisms.
• Systems Integration: Experience with API design, system integration, and distributed architecture.
• Cloud Native: Cloud-native experience with AWS/GCP, Docker, and Kubernetes.
• Security: Familiarity with OAuth2/OIDC, access control, and security-by-design principles.
• Business Acumen: Ability to translate business problems into AI solutions.
• Collaboration: Strong cross-functional communication and influence skills.

Preferred Qualifications:

1. OpenClaw Experience: Experience with OpenClaw or similar Agent / automated execution frameworks.
2. Enterprise AI Platform: Experience building enterprise-grade AI platforms or internal tooling platforms.
3. Business Systems: Experience with CRM, ERP, RevOps, or commercial systems.
4. AI + Data Platform: Experience combining AI with data platforms or BI systems.
5. Multi-Agent Orchestration: Familiarity with multi-Agent collaboration and complex workflow orchestration.
6. Business Impact: Proven track record of using AI to drive measurable improvements in business KPIs.
7. Enterprise AI Transformation: Experience leading enterprise AI transformation or scaling AI deployments.
8. IT / Infrastructure Automation: Experience with IT / infrastructure automation (API / SSH / network devices).

Salary Range:

($130K-$150K DOE) plus benefits and incentive plans

 Perks + Benefits

• Healthcare + dental + vision benefits (Free for you/discounted for family)
• 401(k) options
• Casual dress code + relaxed work environment

Faraday Future is an equal opportunity employer and does not discriminate on the basis of race, national origin, gender, gender identity, sexual orientation, protected veteran status, disability, age, or other legally protected status.

What You Will Do

• Own end-to-end implementations with enterprise customers, from kickoff through production, working through whatever obstacles come up along the way.
• Understand customer pain points deeply and translate them into concrete product solutions, feeding signal back to engineering and product teams.
• Build internal tools and processes that drive efficiency and scalability across the FDE function.
• Collaborate with cross-functional teams including GTM, product, and core engineering to deliver large-scale projects with cross-team dependencies.
• Run on-site workshops, discovery sessions, and technical enablement with enterprise customers.
• Maintain and operate solutions at high scale, ensuring the highest levels of security and reliability for customer deployments.
• Implement identity synchronization and lifecycle management solutions using SCIM, SSO, SAML, and other enterprise standards.
• Work with Infrastructure as Code (Terraform, AWS CloudFormation, Kubernetes) to deliver scalable, high-availability applications.
• Build and maintain high-quality software using TypeScript, Next.js, React, and REST APIs, including direct contributions to the v0 codebase.
• Be a daily practitioner of AI-assisted development: v0, Cursor, Claude, Codex, and whatever comes next.

About You

Core qualifications:

• Power user of AI coding tools. You use v0, Cursor, Claude, Codex, or equivalent daily and have a current, working understanding of the AI coding landscape: agents, MCP, context management, local vs. remote execution.
• Proficient in Next.js, React, and TypeScript. You're comfortable working directly in a production codebase.
• Experience in a GTM-adjacent engineering role, whether as a Forward Deployed Engineer, Sales Engineer, Solutions Engineer, or similar. You know how to navigate a sales cycle without losing your technical integrity.
• Experience working directly with enterprise customers: running discovery, building trust, re-engaging at-risk accounts, and finding internal champions.
• Willingness to travel to customer sites regularly.
• Strong problem-solving skills and the ability to communicate complex technical concepts clearly to both technical and non-technical stakeholders.
• Comfortable working autonomously and making decisions with minimal supervision in a fast-moving environment.

Bonus points:

• Experience with enterprise integration work:
• Accounts: SSO, account provisioning, RBAC configuration and implementation.
• Relationship building: cultivating internal champions, running on-site workshops, re-engaging at-risk customers.
• Security and Legal: translating security requirements, navigating procurement and legal review processes.
• Data chops. Comfortable writing SQL to understand customer health, usage trends, and spot expansion opportunities.
• Familiarity with access control models like RBAC, ABAC, and ReBAC.
• Background in cloud infrastructure and distributed systems (AWS, Kubernetes, Terraform).
• Strong knowledge of security architecture: LDAP, Active Directory, SAML, OAuth2, OpenID Connect.

Benefits

• Competitive compensation package, including equity.
• Inclusive Healthcare Package.
• Learn and Grow: mentorship and access to events that build your network and skills.
• Flexible Time Off.
• Equipment provided, plus a WFH budget to outfit your space.
• Travel covered for customer engagements.

The San Francisco, CA base pay range for this role is $126,000 to $188,000. Actual salary will be based on job-related skills, experience, and location. Compensation outside of San Francisco may be adjusted based on employee location. Total compensation may include equity, a company bonus, or variable pay. Your recruiter can share more details during the hiring process.

Vercel is committed to fostering and empowering an inclusive community within our organization. We do not discriminate on the basis of race, religion, color, gender expression or identity, sexual orientation, national origin, citizenship, age, marital status, veteran status, disability status, or any other characteristic protected by law. Vercel encourages everyone to apply for our available positions, even if they don't necessarily check every box on the job description.

Who We Are:

Inversion builds advanced reentry systems to deliver next-generation capabilities from space.
 
Our mission is to make Earth radically more accessible by turning Low-Earth Orbit into an on-demand logistics domain. We see space not as a destination, but as a platform — one that unlocks unprecedented speed and global reach.
 
Our spacecraft are designed to deliver payloads anywhere on Earth in under an hour, operating through extreme reentry conditions and landing with high precision. These systems open the door to new ways of testing, delivering, and operating at hypersonic speeds.
 
Inherently dual-use, our technology is built to meet urgent national security needs while laying the groundwork for future commercial applications. Backed by leading investors including Y Combinator, Spark Capital, and Lockheed Martin Ventures, and working with partners such as the U.S. Space Force and NASA, Inversion is pushing the boundaries of what’s possible in space-based defense and logistics.

What You Will Do:

As a Senior Regulatory Engineer at Inversion Space, you will serve as the primary interface between our reentry spacecraft program and the complex regulatory landscape governing commercial spaceflight operations. You will lead our regulatory compliance strategy, ensuring our spacecraft and operations meet all FAA Part 450 requirements, DOD approvals, and international regulations. Working at the intersection of aerospace technology and government oversight, you will build and maintain critical relationships with the FAA, DoD, international partners, and other regulatory bodies while guiding our cross-functional teams through the licensing and approval processes. This role is essential to enabling Inversion Space's mission of revolutionizing space logistics and return capabilities. 

Key Responsibilities:

• Serve as primary liaison with the FAA to ensure compliance with federal launch and reentry regulations (14 CFR Part 450) 
• Navigate and address international spaceflight regulations and coordinate with international partners 
• Coordinate with FAA Air Traffic Control, U.S. Coast Guard, National Geospatial-Intelligence Agency (NGA), and international regulatory authorities 
• Manage FCC spectrum licensing applications and compliance for spacecraft communications systems 
• Develop and maintain regulatory strategy aligned with company mission objectives 
• Establish and maintain productive relationships with landing site operators and facility stakeholders 
• Manage outside vendors and consultants for specialized regulatory needs 
• Act as team liaison to ensure operational processes align with license approvals, industry guidance, and best practices 
• Represent the company's interests in regulatory working groups, rulemaking bodies, and industry coalitions 
• Manage technical and programmatic risks, developing effective mitigation plans with cross-functional collaborators 
• Coordinate with stakeholders in the preparation of data packages and documentation required for compliance activities 

Required Qualifications: 

• Ability to obtain and maintain a Security Clearance
• Bachelor's degree in engineering or related technical discipline 
• Minimum of 5 years of experience in the aerospace or similar regulated industry 
• Demonstrated expertise in 14 CFR Part 450, Part 460, Part 440, and related regulation sets 
• Proven experience participating in leading industry or regulatory initiatives (e.g., COMSTAC, Commercial Spaceflight Federation, SpARC) 
• Strong project management skills with a demonstrated history of delivering results on schedule 
• Ability to multitask and effectively manage several parallel projects concurrently 
• Excellent written and verbal communication skills 
• Strong interpersonal skills with the ability to foster positive relationships with team members, government stakeholders, and external partners 

Preferred Qualifications:

• 8+ years of experience in aerospace or similar regulated industry 
• Experience in mission assurance or aerospace operations 
• Familiarity with cross-domain regulatory concerns including airspace integration, spectrum licensing, and spaceflight safety 
• Previous experience with DOD spaceflight approval processes 
• Experience with reentry vehicles, launch vehicles, or spacecraft regulatory approvals 
• Understanding of payload integration regulatory requirements 
• Advanced degree in engineering, policy, or related field 

Our office headquarters is located in Playa Vista, CA. This position requires in office presence.

_{The California annual base salary for this role is currently $137,000 - $193,000.  Pay Grades are determined by role, level, location, and alignment with market data.  Individual pay will be determined on a case-by-case basis and may vary based on the following considerations: interviews and an assessment of several factors that are unique to each candidate, job-related skills, relevant education and experience, certifications, abilities of the candidate and internal equity.} 

ABOUT THE TEAM

Anduril is seeking a Senior Air Vehicle Configuration Engineer to join the Omen Team at our Costa Mesa HQ. Omen is Anduril’s hover-to-cruise autonomous air vehicle (AAV) that packs the endurance, payload, and mission flexibility of much larger airplanes into a novel runway-independent Group 3 platform. Omen can operate from ship decks, beaches, or remote island clearings, providing true runway independence and freedom of maneuver across defense and civilian domains. Omen is the first tail-sitter aircraft with a mass-production contract, with an order of 50 systems representing a decisive investment that anchors production and accelerates the development of future systems.

You will work on new aircraft development in a lean, high-ownership culture where you directly shape the product and operate at a velocity to fly new designs within months, not years

WHAT YOU’LL DO

• Develop and optimize air vehicle configurations from concept to execution.
• Ensure design consistency and proper integration across subsystems.
• Utilize simulation and analytical tools to assess configuration performance, aerodynamics, and structural integrity.
• Provide data-driven insights to inform design decisions.
• Work with systems engineers, aerodynamicists, and manufacturing teams to ensure seamless integration of vehicle components.
• Participate in design reviews and contribute to iterative improvement processes
• Stay abreast of emerging technologies and innovations in air vehicle configurations..
• Propose creative solutions to enhance vehicle performance and operational capability.

REQUIRED QUALIFICATIONS

• High-ownership and a bias toward action – if you see a problem, you want to fix it
• Bachelor's degree in Aerospace Engineering, Mechanical Engineer, Robotics, Physics, or related technical discipline
• 12+ years of experience in aircraft configuration or related aerospace design roles
• Strong understanding of aerospace principles, vehicle dynamics, and system integration

PREFERRED QUALIFICATIONS

• Proven track record leading aircraft configurations from early development through flight test and production
• Experience with aircraft conceptual design tools
• Experience with Formula SAE, Baja SAE, Design Build Fly, or similar competitive engineering programs demonstrating hands-on vehicle integration experience

CHAOS Industries is redefining modern defense with a multi-product portfolio that gives the ultimate advantage—domain dominance. The company's products are powered by Coherent Distributed Networks (CDN™), empowering warfighters, commercial air operators, and border protection teams to act faster, adapt rapidly, and stay ahead of evolving threats. 

CHAOS Industries was founded in 2022 and has raised a total of $1 billion in funding from leading investors, including 8VC, Accel, and Valor Equity Partners. The company is headquartered in Los Angeles, with offices in Washington, D.C., San Francisco, San Diego, Seattle, and London. For more information, please visit www.chaosinc.com.

Role Overview:

CHAOS is seeking a highly-skilled and motivated DevSecOps/Platform Engineer to join our team supporting our R&D and product engineering initially focusing on our next-generation Command and Control (C2) and radar products. This is a highly collaborative role which will allow you to work on multiple capabilities within our product offerings. As a member of our engineering team, you also have the opportunity to expand your skillset across our product families.   

Responsibilities: 

• Manage and orchestrate containerized Python package applications using Docker (Swarm and/or Compose) and Kubernetes
• Collaborate with development teams to optimize application deployment and performance
• Implement infrastructure as code (IaC) principles
• Monitor and troubleshoot platform issues, ensuring high availability and performance
• Develop and maintain documentation for our infrastructure and processes
• Contribute to the overall improvement of our DevOps practices
• Work full-time on-site in our office in Los Angeles (Hawthorne), California

Minimum Requirements:

• Bachelor’s or higher Degree in Computer Science, Computer Engineering, or related degree
• 5+ years of proven experience in a DevOps/Platform Engineering role
• Strong understanding of CI/CD principles and practices
• Hands-on experience with Jenkins, Artifactory, and other CI/CD tools
• Proficiency with containerization and technologies (Docker Swarm and/or Compose, Podman) and orchestration platforms (Kubernetes)
• Experience with Azure cloud platform and on-premise infrastructure deployment strategies
• Solid understanding of cloud deployment best practices
• Experience with infrastructure as code (IaC) tools
• Strong background in Linux, containerization and virtualization with a GPU accelerated runtime
• Excellent scripting skills (e.g., Bash, Python, Groovy)
• Understands the software development life cycle and the various related tools such as VCS (Git, SVN), their servers (GitHub, BitBucket), project management (Jira, Confluence, GitHub Projects)
• U.S. Person status is required as this position will require the ability to access U.S.-only data systems 
• Experience creating from scratch infrastructure of CI/CD tools (Jenkins, GitLab CI/CD, Bitbucket Pipelines, Azure DevOps)
• Experience with configuration management tools (Ansible, Puppet, or Chef)
• Knowledge of monitoring and logging systems (e.g., Grafana, ELK stack)
• Experience with database administration
• Familiarity with Agile (Scrum) methodologies

Preferred Requirements:

• Experience with DoD & related System/SW Architectures and messaging standards (e.g. OMS, SOSA, Link-16, etc) 
• Experience designing & implementing tracking and track fusion algorithms
• Development experience in Ground or Airborne Sensors (Radars, EO/IR, EW, etc.)
• Experience with Networks (software and hardware)
• Experience with advanced Time Synchronization technologies beyond NTP
• Experience with git
• Experience with Containers (e.g. Docker, Podman, etc.)
• Familiarity with cloud computing and virtualization technologies (e.g. WSL, KVM, Hyper-V, VMware)
• Experience with Modeling & Simulation, including hardware-in-the-loop and software-in-the-loop testbeds (e.g. DIS, VR-Forces, AFSIM) 
• Experience with production-level SW development & deployment, including DevOps, DevSecOps, and/or Continuous Integration/Continuous Delivery (CI/CD) using modern FOSS/COTS toolsets.
• Experience with full lifecycle SW development of high-TRL systems
• Experience with HW/SW I&T and V&V of high-TRL systems
• Experience with additional languages such as C++, Rust, NodeJS, Java, Go, etc. 
• Current or previous DoD security clearance 

Why CHAOS?

• Health Benefits: Medical, dental, and vision benefits 100% paid for by the company
• Additional benefits: 401k (+ 50% company match up to 6% of pay), FSA, HSA, life insurance, and more
• Our Perks: Free daily lunch, ‘No meeting Fridays’, unlimited PTO, casual dress code
• Compensation Components: Competitive base salaries, generous pre-IPO stock option grants, relocation assistance, and (coming soon!) annual bonuses
• Team Growth: 250 employees and counting across 5 global offices

The stated compensation range reflects only the targeted base compensation range and excludes additional earnings such as bonus, equity, and benefits. If your compensation requirements fall outside of the range, we still encourage you to apply. The salary range for this role is an estimate based on a range of compensation factors, inclusive of base salary only. Actual salary offer may vary based on (but not limited to) work experience, education and/or training, critical skills, and/or business considerations. 

Recruiting Agencies: CHAOS Industries does not accept unsolicited resumes or outreach. Unsolicited submissions will not be reviewed or compensated.

#LI-onsite

CHAOS Industries is redefining modern defense with a multi-product portfolio that gives the ultimate advantage—domain dominance. The company's products are powered by Coherent Distributed Networks (CDN™), empowering warfighters, commercial air operators, and border protection teams to act faster, adapt rapidly, and stay ahead of evolving threats. 

CHAOS Industries was founded in 2022 and has raised a total of $1 billion in funding from leading investors, including 8VC, Accel, and Valor Equity Partners. The company is headquartered in Los Angeles, with offices in Washington, D.C., San Francisco, San Diego, Seattle, and London. For more information, please visit www.chaosinc.com.

Role Overview:

CHAOS is seeking a highly-skilled and motivated DevSecOps/Platform Engineer to join our team supporting our R&D and product engineering initially focusing on our next-generation Command and Control (C2) and radar products. This is a highly collaborative role which will allow you to work on multiple capabilities within our product offerings. As a member of our engineering team, you also have the opportunity to expand your skillset across our product families.   

Responsibilities: 

• Manage and orchestrate containerized Python package applications using Docker (Swarm and/or Compose) and Kubernetes
• Collaborate with development teams to optimize application deployment and performance
• Implement infrastructure as code (IaC) principles
• Monitor and troubleshoot platform issues, ensuring high availability and performance
• Develop and maintain documentation for our infrastructure and processes
• Contribute to the overall improvement of our DevOps practices
• Work full-time on-site in our office in Los Angeles (Hawthorne), California

Minimum Requirements:

• Bachelor’s or higher Degree in Computer Science, Computer Engineering, or related degree
• 5+ years of proven experience in a DevOps/Platform Engineering role
• Strong understanding of CI/CD principles and practices
• Hands-on experience with Jenkins, Artifactory, and other CI/CD tools
• Proficiency with containerization and technologies (Docker Swarm and/or Compose, Podman) and orchestration platforms (Kubernetes)
• Experience with Azure cloud platform and on-premise infrastructure deployment strategies
• Solid understanding of cloud deployment best practices
• Experience with infrastructure as code (IaC) tools
• Strong background in Linux, containerization and virtualization with a GPU accelerated runtime
• Excellent scripting skills (e.g., Bash, Python, Groovy)
• Understands the software development life cycle and the various related tools such as VCS (Git, SVN), their servers (GitHub, BitBucket), project management (Jira, Confluence, GitHub Projects)
• U.S. Person status is required as this position will require the ability to access U.S.-only data systems 
• Experience creating from scratch infrastructure of CI/CD tools (Jenkins, GitLab CI/CD, Bitbucket Pipelines, Azure DevOps)
• Experience with configuration management tools (Ansible, Puppet, or Chef)
• Knowledge of monitoring and logging systems (e.g., Grafana, ELK stack)
• Experience with database administration
• Familiarity with Agile (Scrum) methodologies

Preferred Requirements:

• Experience with DoD & related System/SW Architectures and messaging standards (e.g. OMS, SOSA, Link-16, etc) 
• Experience designing & implementing tracking and track fusion algorithms
• Development experience in Ground or Airborne Sensors (Radars, EO/IR, EW, etc.)
• Experience with Networks (software and hardware)
• Experience with advanced Time Synchronization technologies beyond NTP
• Experience with git
• Experience with Containers (e.g. Docker, Podman, etc.)
• Familiarity with cloud computing and virtualization technologies (e.g. WSL, KVM, Hyper-V, VMware)
• Experience with Modeling & Simulation, including hardware-in-the-loop and software-in-the-loop testbeds (e.g. DIS, VR-Forces, AFSIM) 
• Experience with production-level SW development & deployment, including DevOps, DevSecOps, and/or Continuous Integration/Continuous Delivery (CI/CD) using modern FOSS/COTS toolsets.
• Experience with full lifecycle SW development of high-TRL systems
• Experience with HW/SW I&T and V&V of high-TRL systems
• Experience with additional languages such as C++, Rust, NodeJS, Java, Go, etc. 
• Current or previous DoD security clearance 

Why CHAOS?

• Health Benefits: Medical, dental, and vision benefits 100% paid for by the company
• Additional benefits: 401k (+ 50% company match up to 6% of pay), FSA, HSA, life insurance, and more
• Our Perks: Free daily lunch, ‘No meeting Fridays’, unlimited PTO, casual dress code
• Compensation Components: Competitive base salaries, generous pre-IPO stock option grants, relocation assistance, and (coming soon!) annual bonuses
• Team Growth: 250 employees and counting across 5 global offices

The stated compensation range reflects only the targeted base compensation range and excludes additional earnings such as bonus, equity, and benefits. If your compensation requirements fall outside of the range, we still encourage you to apply. The salary range for this role is an estimate based on a range of compensation factors, inclusive of base salary only. Actual salary offer may vary based on (but not limited to) work experience, education and/or training, critical skills, and/or business considerations. 

Recruiting Agencies: CHAOS Industries does not accept unsolicited resumes or outreach. Unsolicited submissions will not be reviewed or compensated.

#LI-onsite

CHAOS Industries is redefining modern defense with a multi-product portfolio that gives the ultimate advantage—domain dominance. The company's products are powered by Coherent Distributed Networks (CDN™), empowering warfighters, commercial air operators, and border protection teams to act faster, adapt rapidly, and stay ahead of evolving threats. 

CHAOS Industries was founded in 2022 and has raised a total of $1 billion in funding from leading investors, including 8VC, Accel, and Valor Equity Partners. The company is headquartered in Los Angeles, with offices in Washington, D.C., San Francisco, San Diego, Seattle, and London. For more information, please visit www.chaosinc.com.

Role Overview:

CHAOS is seeking a highly-skilled and motivated DevSecOps/Platform Engineer to join our team supporting our R&D and product engineering initially focusing on our next-generation Command and Control (C2) and radar products. This is a highly collaborative role which will allow you to work on multiple capabilities within our product offerings. As a member of our engineering team, you also have the opportunity to expand your skillset across our product families.   

Responsibilities: 

• Manage and orchestrate containerized Python package applications using Docker (Swarm and/or Compose) and Kubernetes
• Collaborate with development teams to optimize application deployment and performance
• Implement infrastructure as code (IaC) principles
• Monitor and troubleshoot platform issues, ensuring high availability and performance
• Develop and maintain documentation for our infrastructure and processes
• Contribute to the overall improvement of our DevOps practices
• Work full-time on-site in our office in Los Angeles (Hawthorne), California

Minimum Requirements:

• Bachelor’s or higher Degree in Computer Science, Computer Engineering, or related degree
• 5+ years of proven experience in a DevOps/Platform Engineering role
• Strong understanding of CI/CD principles and practices
• Hands-on experience with Jenkins, Artifactory, and other CI/CD tools
• Proficiency with containerization and technologies (Docker Swarm and/or Compose, Podman) and orchestration platforms (Kubernetes)
• Experience with Azure cloud platform and on-premise infrastructure deployment strategies
• Solid understanding of cloud deployment best practices
• Experience with infrastructure as code (IaC) tools
• Strong background in Linux, containerization and virtualization with a GPU accelerated runtime
• Excellent scripting skills (e.g., Bash, Python, Groovy)
• Understands the software development life cycle and the various related tools such as VCS (Git, SVN), their servers (GitHub, BitBucket), project management (Jira, Confluence, GitHub Projects)
• U.S. Person status is required as this position will require the ability to access U.S.-only data systems 
• Experience creating from scratch infrastructure of CI/CD tools (Jenkins, GitLab CI/CD, Bitbucket Pipelines, Azure DevOps)
• Experience with configuration management tools (Ansible, Puppet, or Chef)
• Knowledge of monitoring and logging systems (e.g., Grafana, ELK stack)
• Experience with database administration
• Familiarity with Agile (Scrum) methodologies

Preferred Requirements:

• Experience with DoD & related System/SW Architectures and messaging standards (e.g. OMS, SOSA, Link-16, etc) 
• Experience designing & implementing tracking and track fusion algorithms
• Development experience in Ground or Airborne Sensors (Radars, EO/IR, EW, etc.)
• Experience with Networks (software and hardware)
• Experience with advanced Time Synchronization technologies beyond NTP
• Experience with git
• Experience with Containers (e.g. Docker, Podman, etc.)
• Familiarity with cloud computing and virtualization technologies (e.g. WSL, KVM, Hyper-V, VMware)
• Experience with Modeling & Simulation, including hardware-in-the-loop and software-in-the-loop testbeds (e.g. DIS, VR-Forces, AFSIM) 
• Experience with production-level SW development & deployment, including DevOps, DevSecOps, and/or Continuous Integration/Continuous Delivery (CI/CD) using modern FOSS/COTS toolsets.
• Experience with full lifecycle SW development of high-TRL systems
• Experience with HW/SW I&T and V&V of high-TRL systems
• Experience with additional languages such as C++, Rust, NodeJS, Java, Go, etc. 
• Current or previous DoD security clearance 

Why CHAOS?

• Health Benefits: Medical, dental, and vision benefits 100% paid for by the company
• Additional benefits: 401k (+ 50% company match up to 6% of pay), FSA, HSA, life insurance, and more
• Our Perks: Free daily lunch, ‘No meeting Fridays’, unlimited PTO, casual dress code
• Compensation Components: Competitive base salaries, generous pre-IPO stock option grants, relocation assistance, and (coming soon!) annual bonuses
• Team Growth: 250 employees and counting across 5 global offices

The stated compensation range reflects only the targeted base compensation range and excludes additional earnings such as bonus, equity, and benefits. If your compensation requirements fall outside of the range, we still encourage you to apply. The salary range for this role is an estimate based on a range of compensation factors, inclusive of base salary only. Actual salary offer may vary based on (but not limited to) work experience, education and/or training, critical skills, and/or business considerations. 

Recruiting Agencies: CHAOS Industries does not accept unsolicited resumes or outreach. Unsolicited submissions will not be reviewed or compensated.

#LI-onsite

Why You'll Love This Role

You will work closely with the founding team and a group of highly-skilled engineers to shape the future of search and analytics of observability data. You will play a central role in bringing integrating cutting-edge Generative AI technologies with the Cribl Product suite to help solve real customer problems.  You will work closely with development partners and key stakeholders to iteratively design, develop, and deliver products and surfaces that will delight our customers.
On top of it all you will have fun. Cribl strives to be a great place to work for everyone. 

As An Active Member Of Our Team, You Will...

• Work with the product engineering teams to prototype and experiment with new AI features
• Work across backend, frontend, and interact with LLMs and/or other ML models
• Productionize, launch, and operate AI-based technology integrations into Cribl’s core products with the goal of solving real customer problems
• Stay up-to-date with the latest AI technologies and trends
• Work closely with fine tuning models, Prompt Engineering, and Inference Platforms
• This position will require stand-by, on-call, or off-hours duties

If You've Got It - We Want It

• Bachelor's degree in CS/EE with 6+ years of industry experience
• Ability to problem solve from first principles and maintain focus on overarching objectives
• Prior experience in contributing to products that have gained significant user traction or scaled to a large user base
• Experience as an AI/ML Engineer
• Experience with ML Ops
• Experience with Typescript/JavaScript and either Node or React

Salary Range ($200,000 - $250,000)

The salary for this role is dependent on geographic location. The salary offered within the range described will be based on the individual candidate’s job-related knowledge, skills, and experience.  In addition to a competitive salary, Cribl also offers a generous benefits package which includes health, dental, vision, short-term disability, and life insurance, paid holidays and paid time off, a fertility treatment benefit, 401(k), equity, and eligibility for a discretionary company-wide bonus.

SIE Studio IT is seeking a Lead Systems Engineer to lead the design, operation, and evolution of our production infrastructure and data center platforms. This role provides technical direction for the Systems Administration team and serves as the senior engineering authority for Linux systems, enterprise server hardware, virtualization, storage, and high-availability infrastructure.

Responsibilities

• Lead the design, deployment, and operational support of Linux and Windows platforms in a production environment.

• Architect and support enterprise server hardware, including platform selection, RAID configuration, firmware lifecycle management, hardware diagnostics, and performance troubleshooting.

• Lead the design, deployment, and operation of enterprise and distributed storage platforms, including technologies such as Ceph, NFS-based NAS, and SAN architectures.

• Design and maintain high‑availability and load‑balanced systems, including clustered servers.

• Define and own the monitoring, alerting, and observability strategy for infrastructure platforms including storage, virtualization, servers, and operating systems.

• Partner with vendors and internal teams on hardware selection and lifecycle planning.

• Establish technical standards, patterns, and documentation that can be executed by the Systems Administration team.

• Review designs, changes, and implementations performed by Systems Administrators to ensure quality, consistency, and reliability.

• Act as the technical lead during infrastructure incidents, driving restoration efforts and post-incident review actions.

• Ensure infrastructure designs align with security standards and requirements.

Requirements

• Strong Linux and Windows administration and engineering experience in enterprise or production environments.

• Strong hands-on experience with enterprise server hardware, including troubleshooting, lifecycle planning, and firmware management.

• Strong experience with enterprise storage and distributed storage systems; Ceph experience strongly preferred.

• Strong experience architecting and administering Windows and Linux server platforms in enterprise or production environments.

• Strong understanding of how storage, compute, and virtualization interact in performance‑sensitive production environments.

• Strong scripting and automation skills, preferably Python and/or PowerShell.

• Proficiency with Active Directory, DNS, and DHCP; Infoblox experience is a plus.

• Experience designing or overseeing monitoring, alerting, and observability solutions, including dashboarding platforms such as Grafana or equivalent tools.

• Ability to lead and mentor Systems Administrators.

• 5+ years of relevant enterprise IT experience in a senior or lead infrastructure role.

• Available to work varying hours, on-call shifts, including evenings, weekends, and holidays as required.

About the Team:

We’re looking for a Staff Software Engineer I/II to join our Data Ingestion Team, which builds and operates the critical infrastructure that serves as the “front door” of StackAdapt’s event flow. In this role, you’ll own technical direction for critical parts of our ingestion platform, lead large-scale initiatives, and shape how data flows across the company.

The Data Ingestion team tackles complex distributed systems challenges at massive scale, with a focus on scalability, performance, and reliability. Our systems process over 10 billion events per day, powering core functions across bidding, reporting, billing, analytics, and machine learning. You will work on challenging technical problems and partner with teams across the company to drive key initiatives.

We design + build low-latency, highly reliable distributed systems for impressions, clicks, conversions, and third-party signals, ensuring data is accurate and available to downstream teams in real time. This is a high-impact area at the core of StackAdapt’s platform, the systems you own will directly shape data quality, system reliability, and the speed at which teams across the company can build and innovate. Our work sits at the cutting edge of large-scale distributed systems, leveraging modern technologies and architectures to solve complex real-time data challenges. The core stack includes Golang, Kafka, TiDB, Aerospike, Vitess, Kubernetes, and more.

If you enjoy solving complex distributed systems problems at scale and driving technical impact across teams, this role would be a great fit for you.

StackAdapt is a Remote First company. We are open to candidates located anywhere in Canada or the United States for this position.

What You’ll Be Doing:

• Own and lead large technical initiatives end-to-end, from design through production and monitoring
• Provide technical leadership and mentorship to engineers across the team
• Design, build, and operate highly scalable, distributed ingestion services for real-time and near-real-time scenarios
• Contribute hands-on as needed while enabling the team to execute effectively
• Build and maintain event ingestion pipelines using streaming technologies like Kafka
• Work with high-volume storage systems and databases to persist and serve data efficiently
• Partner with Data, ML, Product, and Platform teams to support evolving requirements
• Improve code quality, testing practices, system reliability, and observability
• Participate in design reviews, code reviews, and architectural discussions
• Balance and prioritize projects to maximize impact and align with company objectives

What You’ll Bring to the Table:

• Extensive experience building distributed systems and high-throughput backend services
• Proven ability to lead technical direction and drive large, cross-team initiatives
• Strong problem-solving and communication skills, with comfort working in ambiguous, complex domains
• Collaborative mindset with the ability to influence across teams
• Ability to think strategically, lead technically, and drive high-impact, scalable solutions
• Hands-on experience with streaming systems (Kafka or similar)
• Strong understanding of distributed systems trade-offs (consistency, availability, partition tolerance, scalability)
• Maintains an AI-forward approach to software engineering - leveraging AI to boost productivity, collaboration, and business automation
• Bonus: Familiarity with AdTech, event-driven architectures, or analytics systems

#LI-TM8

WHAT IS BOX? 

Box (NYSE:BOX) is the leader in Intelligent Content Management. Our platform enables organizations to fuel collaboration, manage the entire content lifecycle, secure critical content, and transform business workflows with enterprise AI. We help companies thrive in the new AI-first era of business. Founded in 2005, Box simplifies work for leading global organizations, including JLL, Morgan Stanley, and Nationwide. Box is headquartered in Redwood City, CA, with offices across the United States, Europe, and Asia.

By joining Box, you will have the unique opportunity to continue driving our platform forward. Content powers how we work. It’s the billions of files and information flowing across teams, departments, and key business processes every single day: contracts, invoices, employee records, financials, product specs, marketing assets, and more. Our mission is to bring intelligence to the world of content management and empower our customers to completely transform workflows across their organizations. With the combination of AI and enterprise content, the opportunity has never been greater to transform how the world works together and at Box you will be on the front lines of this massive shift.

WHY BOX NEEDS YOU 

Software Engineers on the Trust and Safety Engineering team play a critical role in protecting Box, its platform, and its customers from abuse, fraud, and malicious actors. This role is ideal for an engineer who combines strong software development fundamentals with a deep interest in security, threat mitigation, and building resilient systems at scale. The team partners closely with security, product, and engineering organizations across Box to design and deliver solutions that strengthen the company’s defenses while preserving a seamless customer experience. Much of this work is highly visible and directly customer-facing, shaping how users experience safety, reliability, and trust across the product. The systems built by this team have significant impact, and performance is essential because latency matters in delivering protections that are both effective and seamless. Work in this area spans a wide range of disciplines, including building and operating containerized microservices in a Kubernetes-based environment, developing behavioral detection systems and machine learning models to identify suspicious activity, tuning rate limiters and other mitigation controls across the Box stack, and delivering product security features that proactively reduce risk. This is an opportunity to make a direct impact by building intelligent, scalable systems that help Box stay ahead of evolving threats.

WHAT YOU'LL DO 

• Design, build, and continuously improve security systems that protect Box, its platform, and its customers from abuse, fraud, malicious actors, and insider threats.
• Develop scalable APIs and backend services that detect, prevent, and disrupt abuse campaigns across Box’s microservice infrastructure.
• Build behavioral detection systems and near-real-time mitigation workflows to identify suspicious usage patterns, risky traffic, and emerging attack techniques.
• Apply analytics and machine learning approaches to model malicious behavior, improve detection accuracy, and reduce false positives.
• Strengthen platform defenses through rate limiting, automated enforcement, and other mitigation controls that balance security with customer experience.
• Build resilient, containerized microservices in distributed environments that support high-volume trust and safety protections at scale.
• Partner closely with security, product, and engineering teams to translate threat trends into durable product and platform safeguards.
• Contribute to Box’s broader technical security strategy by identifying systemic risks, proposing defenses, and improving security engineering practices.
• Proactively evaluate evolving abuse and fraud patterns to help Box stay ahead of new threats with intelligent, scalable protections.

WHO YOU ARE 

We are an AI-first company. This means you approach your work with a growth mindset and find ways to leverage AI to help make faster, smarter decisions that will 10X your impact at Box.

• 6+ years of professional software development experience in one or more of the following languages: Java, Python, PHP, or Scala
• Experience building containerized microservices in large-scale, distributed environments
• Preferred qualifications include experience with machine learning models, large-scale datasets, Java Spring/Spring Boot, Terraform-based public cloud infrastructure, and trust and safety, abuse, or fraud mitigation systems
• Strong interpersonal, communication, and reporting skills
• Strong analytical, system design, engineering, planning, and problem-solving skills
• Bachelor’s degree in Computer Science or equivalent practical experience

Box lives its values, with community and in-person collaboration being a core part of our culture. Boxers are expected to work from their assigned office a minimum of 3 days per week.Your Recruiter will share more about how we work and company culture during the hiring process.

At Box, we believe unique and diverse experiences benefit our culture, our products, our customers, our company, and our world. We aim to recruit a passionate, high-performing workforce that reflects the world we live in. If you are head-over-heels about this role but unsure if you meet all the requirements, we encourage you to apply!

EQUAL OPPORTUNITY

We are an equal opportunity employer and value diversity at our company. We do not discriminate on the basis of race, religion, color, national origin, gender, sexual orientation, age, marital status, veteran status, disability, and any other protected ground of discrimination under applicable human rights legislation. Box strives to respect the dignity and ‎‎independence of people with disabilities and is committed to giving them the same ‎‎opportunity to succeed as all other employees. Inclusiveness is core to our culture at Box, and we strive to ensure you get the most from your interview experience.

Box makes reasonable accommodations for applicants with disabilities. If a reasonable accommodation is needed to participate in the job application or interview process, please complete this form. Reasonable accommodations may include scheduling adjustments, document dictation and beyond.

Notice to applicants in Los Angeles:  Box, Inc and its related branches will consider for employment, qualified applicants with criminal histories in a manner consistent with the Los Angeles Fair Chair Ordinance.  The Fair Chance Ordinance is provided here. 

Notice to applicants in San Francisco:  Box, Inc and its related branches will consider for employment, qualified applicants with criminal histories in a manner consistent with the San Francisco Fair Chair Ordinance.  The Fair Chance Ordinance is provided here. 

For details on how we protect your information when you apply, please see our Personnel Privacy Notice. If you are a California-resident, please read our California Applicant & Candidate Privacy Notice here.

Most engineers ship features. You'll ship outcomes, directly in the hands of customers, on live systems, where it actually counts. And you'll do it faster than anyone thought possible.

The Company

Sendbird is on a mission to build the AI workforce of tomorrow. For over a decade, we built the infrastructure behind conversations—chat, voice, video, messaging APIs—and became the #1 CPaaS platform for in-app communications. 4,000+ brands trust us. 7 billion messages flow through our platform every month. 300 million monthly active users.

We powered conversations for DoorDash, Match Group, Noom, Yahoo Sports, Rakuten, and thousands of others. We were good at what we did. Really good.

We also saw it early: AI would fundamentally reshape how businesses talk to customers. The infrastructure we'd spent a decade building would become commoditized. The value would move up the stack—into intelligence, into experience, into outcomes.

We had a choice: protect what we built, or reinvent ourselves.

We chose reinvention.

In December 2024, we made the full strategic pivot to AI-first customer experience. By February 2025, we'd launched our AI agent for enterprise CX—built on a decade of conversation data, now with intelligence on top. And in November 2025, we rebranded to Delight.ai.

The name says it all. AI's real promise isn't efficiency or cost savings. It's giving customers back something they lost—the feeling of being truly understood and cared for. Not satisfied. Delighted.

The Product

Delight.ai is the AI concierge for customer experience. Most AI agents forget you the moment the conversation ends. Ours doesn't. Delight.ai builds memory over time, learns preferences, and connects context across every channel—chat, SMS, email, voice, WhatsApp—without losing the thread. We're building AI that makes customers feel understood, seen, and remembered.

Why Software Engineers for our AI Agents?

AI agents don't fail in demos. They fail in production, when the edge case hits, the prompt breaks, or the integration misbehaves in front of a real customer. That gap between "it works in the sandbox" and "it works in the wild" is exactly where this role lives.

We're deploying AI agents for some of the world's biggest brands. Each one has unique workflows, data, and stakes. We need engineers who can sit across from a customer, understand the problem, and build the solution fast, not hand off a spec and wait. If you treat AI as a core part of your toolkit and not an afterthought, you'll move at the speed this role demands.

The Role

You'll own the full technical lifecycle of customer AI agent deployments, from first integration to live monitoring, working at the intersection of product, engineering, and customer outcomes. This role is for engineers who use AI to compress timelines, ship higher-quality work, and want their impact felt immediately, not six months from now.

You might be this person if:

• You think in systems — inputs, outputs, failure modes — and you naturally ask "what happens when this breaks?" before anyone else does
• You've debugged something live, under pressure, with a customer watching, and you didn't flinch
• You use AI tools daily to prototype, debug, and iterate, and you've figured out how to get 10x the output without cutting corners on quality
• You read a system prompt the way a compiler reads code, spotting logic gaps, unintended behaviors, and edge cases others miss
• You've built something end-to-end, frontend to backend to deployment, and you're proud of how it actually held up
• You learn fastest by building, not by reading docs, and you've shipped something with a new API within days of touching it for the first time
• You care about what the customer actually experiences, not just whether the tests pass
• Ambiguity doesn't slow you down. You'd rather build a rough solution and iterate than wait for a perfect brief

You need to have:

• 2-3 years of hands-on software engineering experience in full-stack or backend development
• Strong Python proficiency and the ability to write clean, maintainable code under real-world constraints
• Practical experience with React and modern JavaScript/TypeScript on the frontend, plus backend frameworks like Node.js, Django, or Express
• Hands-on experience with LLM APIs (e.g., OpenAI, Claude) or agent frameworks such as LangChain
• Familiarity with RAG pipelines, knowledge base integration, and cloud deployment platforms (e.g., AWS Lambda, Vercel, GCP Cloud Functions)

What you'll actually do:

• Deploy production-grade AI agents tailored to each customer's environment, owning setup, configuration, and go-live
• Tune system prompts and agent behaviors against real-world use cases, using AI-assisted workflows to move from hypothesis to working solution faster than a traditional dev cycle allows
• Prototype and ship fast, leveraging agentic coding tools to build agent interfaces, dashboards, and backend integrations with Next.js, React, and modern APIs
• Integrate RAG pipelines and knowledge bases that give agents the context they need to perform
• Monitor live deployments with logging, metrics, and observability so issues surface before customers notice them
• Collaborate with Forward Deployed PMs, core product, and design to turn customer needs into working solutions, often building a prototype before the meeting ends
• Lead technical demos, document implementation decisions, and maintain architecture diagrams that actually reflect reality

Added Value

• Prior experience tuning or debugging AI agent performance in live, production environments - or in a forward deployed setting
• Background in 0-to-1 builds, customer-facing implementation, or technical consulting, with a track record of navigating the messiness of real deployments

What we offer:

We take care of the people who build the future. Here's some of what you can expect when you join Sendbird.

• Medical, dental, and vision coverage, on us. Sendbird covers 100% of the premium for our employees and roughly 80% for their dependents.
• Generous time off. 20 days PTO, 13 company holidays, 7 sick days, 2 rest & rejuvenation days, 1 volunteer day, and your birthday off.
• $3,500 annual "Be Your Best Self" boost. Spend it on anything that helps you grow. Gym memberships, therapy, books, courses, massages, and more.
• Parental leave for all new parents. Time to be present for the moments that matter most.
• 401(k) from day one. Auto-enrollment, flexible contributions, and access to Vanguard's investment platform.
• HSA & FSA options. Pre-tax accounts to cover healthcare, dependent care, and commuter expenses.
• Life & disability coverage, fully paid. Life insurance and AD&D at 2x your salary, plus short- and long-term disability at no cost to you.

Pay Transparency

For cash compensation, we set standard ranges for all roles based on function, level, and geographic location.  To determine our ranges, we utilize a variety of compensation data benchmarked against similar-stage growth companies.   A reasonable estimate of the current salary range for this role is $150,000 - $180,000 .  This range is specific to the San Francisco Bay market.  We consider several factors when making final compensation decisions including, but not limited to, skill sets, experience and training, licensure and certifications, and other business and organizational needs which may cause your specific offer to vary from the amount listed above.

Flexible Work Policy

We offer a flexible work schedule at Sendbird. We also value collaboration and relationship building. With those values in mind, we require all employees to gather with their team in the office three days per week as a minimum. Some of our roles require a more frequent in-office schedule. Please work with your manager to understand the office time requirements for your position.

What diversity and inclusion mean to us

There is no such thing as a perfect candidate and the best employees come from a wide range of backgrounds, experiences, and skill sets. Sendbird is a place where everyone can learn and grow. We respect, promote, and encourage diversity for equal employment opportunities and encourage you to apply if this role excites you.

Why Sendbird

We're not iterating on an existing product. We're building a new category, AI that genuinely delights customers, on top of infrastructure that's already at enterprise scale. This role puts you at the center of that: real customers, real deployments, real impact. If you want to own outcomes and help define what forward-deployed AI engineering looks like, this is the place.

Sendbird is building the AI workforce of tomorrow, and we hire that way too. Learn more about our interview process, how we evaluate candidates, and the role AI plays along the way.

You don't just demo software, you change how people think about what's possible. If you want to be the person in the room who makes engineers lean forward and executives say "when can we start," read on.

The Company

Sendbird is on a mission to build the AI workforce of tomorrow. For over a decade, we built the infrastructure behind conversations chat, voice, video, messaging APIs and became the #1 CPaaS platform for in-app communications. 4,000+ brands trust us. 7 billion messages flow through our platform every month. 300 million monthly active users.

We powered conversations for DoorDash, Match Group, Noom, Yahoo Sports, Rakuten, and thousands of others. We were good at what we did. Really good.

We also saw it early: AI would fundamentally reshape how businesses talk to customers. The infrastructure we'd spent a decade building would become commoditized. The value would move up the stack into intelligence, into experience, into outcomes.

We had a choice: protect what we built, or reinvent ourselves.

We chose reinvention.

In December 2024, we made the full strategic pivot to AI first customer experience. By February 2025, we'd launched our AI agent for enterprise CX built on a decade of conversation data, now with intelligence on top. And in November 2025, we rebranded to Delight.ai.

The name says it all. AI's real promise isn't efficiency or cost savings. It's giving customers back something they lost the feeling of being truly understood and cared for. Not satisfied. Delighted.

The Product

Delight.ai is the AI concierge for customer experience. Most AI agents forget you the moment the conversation ends. Ours doesn't. Delight.ai builds memory over time, learns preferences, and connects context across every channel chat, SMS, email, voice, WhatsApp without losing the thread. We're building AI that makes customers feel understood, seen, and remembered.

Why Sales Engineer

AI is reshaping how enterprises think about customer communication. Sophisticated buyers no longer just want to know if our platform works. They want to know if it works for them, at their scale, inside their architecture, with their team.

We're at an inflection point: a decade of conversation infrastructure, now with AI on top, and a pipeline of buyers who need a technical partner, not a pitch deck. The Sales Engineers who thrive here earn trust from a principal engineer and a VP of Product in the same meeting, and use AI natively to work faster, demo smarter, and operate at a scale a traditional SE simply couldn't.

The Role

You own the technical sales cycle, from discovery through solution design to close, turning complex customer problems into confident reasons to choose Sendbird. You thrive at the intersection of technical depth and business impact, know the difference between a demo that informs and one that inspires, and use AI natively to move faster and do more than a traditional SE could alone. This is a hybrid role based in our San Mateo office (3 days/week). This role reports to the Global Head of Technical Services, based in San Mateo, CA

You might be this person if:

• Mapping a customer's architecture is a puzzle to solve, not a box to check, and you've already spun up a Claude Project or n8n workflow to automate the research before the call ends.
• You read a room fast, shifting depth and language on the fly between a skeptical backend engineer and a time pressed CTO.
• Your demos tell a story. You don't walk through features, you show people a future they hadn't imagined, using AI powered prototypes and agentic tools to make it land.
• You build Claude Projects, custom GPTs, and agentic workflows for your team out of genuine curiosity, not because your job requires it.
• You treat every discovery call like a research project, backed by AI-assisted prep agents and follow-up automations in Make or n8n so the repetitive work runs without you.
• You figure out what the customer needs before they tell you, propose the architecture, and ship it. If a bespoke dashboard or Claude-powered automation would close the deal, you build it.
• You're energized by multiple complex deals at once, partly because AI agents and workflow automation have eliminated the parts that don't require you.

You need to have:

• 3+ years in Sales Engineering (pre-sales) at a developer-focused platform SaaS and/or CPaaS company
• Bachelor's degree (CS, EE) or equivalent combination of education and experience
• Hands-on fluency with RESTful APIs, mobile SDKs, and integration workflows, with a clear understanding of how modern customer engagement workflows are built and scaled
• Working knowledge of at least one development environment (JavaScript/React, iOS/Swift, Android/Kotlin, Unity, React Native, or Flutter)
• Practical experience with generative AI concepts including LLMs, AI agents, and agentic workflows. You've built with these tools, not just read about them
• Familiarity with AI tooling such as Claude or ChatGPT, and automation platforms such as Make, Zapier, or n8n. Experience stringing together APIs or building lightweight automations is a strong plus
• Confidence navigating security and compliance conversations (SOC 2, ISO-27001/42001, HIPAA, GDPR) with technical and non-technical stakeholders
• Strong written and verbal communication in English
• Ability to travel for customer onsite visits

What you'll actually do:

• Own the technical narrative across the full deal cycle, from discovery calls and technical deep dives to executive presentations, alongside Account Executives at every stage.
• Run structured discovery with engineers, product managers, and architects to surface real pain points and map them to Sendbird's APIs, SDKs, and AI agent capabilities, using AI-assisted prep workflows to come in sharper every time.
• Design solution architectures tailored to each customer's stack and goals, whether they're building an AI-powered in-app chat experience, deploying an AI support agent, or scaling to millions of users.
• Build and deliver demos that go beyond feature walkthroughs, using agentic tools and custom prototypes to show customers what their product could actually become with Sendbird underneath it.
• Automate repeatable pre-sales work, including lead research, follow-up summaries, and demo environment setup, using tools like Claude, Make, or n8n, freeing you for the work AI can't do.
• Articulate Sendbird's security and compliance posture clearly and confidently, helping enterprise buyers navigate procurement.
• Work closely with Product and Engineering to feed pre-sales insights back into the roadmap, serving as a direct line between the market and the people building the product.
• Track emerging trends in AI agents, developer tooling, and communication infrastructure, and bring those insights into customer conversations.

What we offer:

We take care of the people who build the future. Here's some of what you can expect when you join Sendbird.

• Medical, dental, and vision coverage, on us. Sendbird covers 100% of the premium for our employees and roughly 80% for their dependents.
• Generous time off. 20 days PTO, 13 company holidays, 7 sick days, 2 rest & rejuvenation days, 1 volunteer day, and your birthday off.
• $3,500 annual "Be Your Best Self" boost. Spend it on anything that helps you grow. Gym memberships, therapy, books, courses, massages, and more.
• Parental leave for all new parents. Time to be present for the moments that matter most.
• 401(k) from day one. Auto-enrollment, flexible contributions, and access to Vanguard's investment platform.
• HSA & FSA options. Pre-tax accounts to cover healthcare, dependent care, and commuter expenses.
• Life & disability coverage, fully paid. Life insurance and AD&D at 2x your salary, plus short- and long-term disability at no cost to you.

Pay Transparency

For cash compensation, we set standard ranges for all roles based on function, level, and geographic location.  To determine our ranges, we utilize a variety of compensation data benchmarked against similar-stage growth companies.   A reasonable estimate of the current salary range for this role is $200,000.00 - $235,000.00.  This range is specific to the San Francisco Bay market.  We consider several factors when making final compensation decisions including, but not limited to, skill sets, experience and training, licensure and certifications, and other business and organizational needs which may cause your specific offer to vary from the amount listed above.

Flexible Work Policy

We offer a flexible work schedule at Sendbird. We also value collaboration and relationship building. With those values in mind, we require all employees to gather with their team in the office three days per week as a minimum. Some of our roles require a more frequent in-office schedule. Please work with your manager to understand the office time requirements for your position.

What diversity and inclusion mean to us

There is no such thing as a perfect candidate and the best employees come from a wide range of backgrounds, experiences, and skill sets. Sendbird is a place where everyone can learn and grow. We respect, promote, and encourage diversity for equal employment opportunities and encourage you to apply if this role excites you.

Why Sendbird

We just made one of the boldest pivots in our company's history and we're already seeing it pay off. If you want to sell something that's genuinely changing how enterprises think about AI and customer experience, this is it. You'll have real ownership, real access to leadership, and real impact on how we win. We move fast. We build things that matter. Come help us close the deals that define what delight.ai becomes.

Sendbird is building the AI workforce of tomorrow, and we hire that way too. Learn more about our interview process, how we evaluate candidates, and the role AI plays along the way.

Security at most companies is reactive. A checkbox for auditors. A speed bump for engineers. A department that says no. That's not what we're building.

The Company

Sendbird is the #1 CPaaS platform for in-app communications — an enterprise-grade infrastructure company that gives businesses the APIs and SDKs to embed real-time chat, voice, and video directly into their own products. Over 4,000 brands trust us. Seven billion messages flow through our platform every month. 300 million monthly active users.

We powered conversations for DoorDash, Match Group, Noom, Yahoo Sports, Rakuten, and thousands more. We were good at what we did. Really good.

So we asked what comes next. With decades of leadership in communications infrastructure, the answer was clear: AI. In February 2025, we launched our AI agent for enterprise CX. Later that year, we introduced Delight.ai — and the name says everything about what we believe. AI's real promise isn't efficiency. It isn't cost savings. It's restoring what customer experience lost somewhere along the way: the feeling of being understood, of being genuinely cared for. We don't want customers to feel satisfied. We want them to feel delighted.

The Product

Delight.ai is the AI concierge for customer experience. Most AI agents forget you the moment the conversation ends. Ours doesn't. Delight.ai builds memory over time, learns preferences, and connects context across every channel—chat, SMS, email, voice, WhatsApp—without losing the thread. We're building AI that makes customers feel understood, seen, and remembered.

Why Head of IT & Security

We're an AI company handling enterprise-grade conversations at global scale, and our customers trust us with data that matters. That trust isn't a nice-to-have. It's a competitive differentiator. It's why DoorDash and Match Group chose us. It's why we've earned certifications that our competitors are still chasing.

Security here means being a partner to the business, not a blocker. It means building systems that scale as fast as we do. It means someone who understands that being a 24/7 global platform demands proactive security thinking—not just incident response. And it means someone who recognizes that AI doesn't just change our product—it changes the threat surface too.

We're not looking for someone who manages security from a distance. We're looking for a practitioner who rolls up their sleeves, builds programs that work well, and earns trust across the engineering org by being someone people want to work with.

The Role

This reports to the CFO. You'll lead a high-functioning, mature, and global team located in the United States and South Korea, with end-to-end accountability for Security, IT, and Compliance, ensuring these functions work in harmony to support our global scale.

You'll inherit a world-class program that's already SOC 2, HIPAA, ISO 27001, and ISO 42001 compliant. Your job is to take it further. You'll own Sendbird's comprehensive information security programs, manage and evolve our compliance frameworks, partner with engineering, and continuously build a security culture that's embedded in how we work — not bolted on as an afterthought. You'll champion defense-in-depth philosophy, ensuring a multi-layered approach to security that protects our customers, our data, and our reputation.

You'll also own global IT Operations — managing our IT infrastructure, networks, servers, and data, while supporting our expanding use of AI technology across internal systems and how we work. As the primary executive responsible for safeguarding our AI-first innovation, you'll scale our global internal business systems and maintain our position as the most trusted platform for the world's most demanding enterprises.

You'll lead the team, own how we secure our infrastructure, respond to incidents, and hold our position against an increasingly complex threat landscape. This is a hands-on builder role — not a talking-head role.

You might be this person if:

• You've built and run security programs at a B2B SaaS or cloud company—not just inherited them.
• You can walk an engineer through a threat model and walk a CFO through a risk summary—without losing either of them.
• You are well versed in compliance frameworks (ISO 27001, SOC 2, HIPAA, GDPR).
• You've managed or mentored a global security team and taken genuine pride in developing the people around you.
• You are organized and methodical with strong attention to detail and an ability to analyze and interpret information.
• You thrive in ambiguity and build structure where none existed.
• Your instinct when something goes wrong is to fix, document, and improve—not assign blame.
• You treat security as a conversation with the business, not a monologue at it.
• You've started using AI tools to work faster—and you're curious about what that means for the security programs you're building.

You need to have:

• 10+ years of combined experience across security management, IT operations, compliance, or consulting.
• 3+ years leading or managing a team including information security planning, scheduling, assignment, and monitoring of staff resources in an IT function.
• Hands-on experience with audit frameworks: ISO 27001, SOC 2, and/or HIPAA/GDPR.
• Background in global B2B technology, SaaS, or cloud-based businesses.
• Proven track record managing security incidents end-to-end.
• Strong understanding of security and compliance challenges unique to AI/LLMs.
• Bachelor's degree in Information Security, Computer Science, MIS, or related field.

What you'll actually do:

Own the program

• Maintain and continuously improve Sendbird's information security program—policies, processes, and controls that hold up under scrutiny.
• Drive continuous control monitoring to ensure we stay aligned with our chosen audit frameworks.
• Translate complex compliance requirements (HIPAA, GDPR, CCPA) into practical, actionable programs.
• Evaluate and adopt AI-powered security tooling to stay ahead of a threat landscape that's evolving faster than traditional defenses.

Partner with the business

• Work directly with the CTO and engineering teams to embed security into the product development lifecycle, not just review it at the end.
• Raise risk awareness across business stakeholders without crying wolf or creating friction.
• Be the person other teams want to work with—because you solve problems, not just flag them.
• Work with senior leaders to ensure our data privacy protocols are appropriate with our use of AI tools.

Lead the team

• Manage and develop a global lean security team, making sure each hire reflects and advances the goals of the program.
• Be a player-coach—this isn't a delegator role. You're in the work.

Respond and improve

• Establish and maintain incident response protocols that are fast, clear, and practiced—not just documented.
• Continuously strengthen the security posture of a platform that never sleeps.
• Turn every incident into a lesson. Turn every lesson into a control.

Added Value:

• Security certifications: CISM, CISA, CISSP, or equivalent.
• Experience at a global company operating across multiple time zones and regulatory environments.

Why Sendbird

We're a team of builders and thinkers that refuse to optimize for comfort. We're building the AI agent platform for customer experience—and we intend to own the category.

What we offer:

We take care of the people who build the future. Here's some of what you can expect when you join Sendbird:

• Medical, dental, and vision coverage, on us. Sendbird covers 100% of the premium for our employees and roughly 80% for their dependents.
• Generous time off. 20 days PTO, 13 company holidays, 7 sick days, 2 rest & rejuvenation days, 1 volunteer day, and your birthday off.
• $3,500 annual "Be Your Best Self" boost. Spend it on anything that helps you grow. Gym memberships, therapy, books, courses, massages, and more.
• Parental leave for all new parents. Time to be present for the moments that matter most.
• 401(k) from day one. Auto-enrollment, flexible contributions, and access to Vanguard's investment platform.
• HSA & FSA options. Pre-tax accounts to cover healthcare, dependent care, and commuter expenses.
• Life & disability coverage, fully paid. Life insurance and AD&D at 2x your salary, plus short- and long-term disability at no cost to you.
• AI-First Environment. Enterprise access to top LLMs (Claude, ChatGPT, Gemini) and your choice of vibe coding tools.

Pay Transparency

For cash compensation, we set standard ranges for all roles based on function, level, and geographic location. To determine our ranges, we utilize a variety of compensation data benchmarked against similar-stage growth companies. A reasonable estimate of the current salary range for this role is $280,000 – $320,000. This range is specific to the San Francisco Bay market. We consider several factors when making final compensation decisions including, but not limited to, skill sets, experience and training, licensure and certifications, and other business and organizational needs which may cause your specific offer to vary from the amount listed above.

Flexible Work Policy

We offer a flexible work schedule at Sendbird. We also value collaboration and relationship building. With those values in mind, we require all employees to gather with their team in the office three days per week as a minimum. Some of our roles require a more frequent in-office schedule. Please work with your manager to understand the office time requirements for your position.

What diversity and inclusion mean to us

There is no such thing as a perfect candidate and the best employees come from a wide range of backgrounds, experiences, and skill sets. Sendbird is a place where everyone can learn and grow. We respect, promote, and encourage diversity for equal employment opportunities and encourage you to apply if this role excites you.

Sendbird is building the AI workforce of tomorrow, and we hire that way too. Learn more about our interview process, how we evaluate candidates, and the role AI plays along the way.

Security isn't just a checkbox at Delight.ai. It's the foundation everything else is built on. If you believe security should accelerate how people work, not slow them down, keep reading.

The Company

Sendbird is on a mission to build the AI workforce of tomorrow. For over a decade, we built the infrastructure behind conversations—chat, voice, video, messaging APIs—and became the #1 CPaaS platform for in-app communications. 4,000+ brands trust us. 7 billion messages flow through our platform every month. 300 million monthly active users.

We powered conversations for DoorDash, Match Group, Noom, Yahoo Sports, Rakuten, and thousands of others. We were good at what we did. Really good.

We also saw it early: AI would fundamentally reshape how businesses talk to customers. The infrastructure we'd spent a decade building would become commoditized. The value would move up the stack—into intelligence, into experience, into outcomes.

We had a choice: protect what we built, or reinvent ourselves.

We chose reinvention.

In December 2024, we made the full strategic pivot to AI-first customer experience. By February 2025, we'd launched our AI agent for enterprise CX—built on a decade of conversation data, now with intelligence on top. And in November 2025, we rebranded to Delight.ai.

The name says it all. AI's real promise isn't efficiency or cost savings. It's giving customers back something they lost—the feeling of being truly understood and cared for. Not satisfied. Delighted.

The Product

Delight.ai is the AI concierge for customer experience. Most AI agents forget you the moment the conversation ends. Ours doesn't. Delight.ai builds memory over time, learns preferences, and connects context across every channel—chat, SMS, email, voice, WhatsApp—without losing the thread. We're building AI that makes customers feel understood, seen, and remembered.

Why Enterprise Security Engineer

We're building AI that handles real customer conversations at scale. That means identity systems, SaaS stacks, and endpoints that have to work, and stay secure, without getting in the way of the people building and shipping every day.

The threat landscape isn't standing still, and neither are we. This role exists because we need someone who thinks about security the way our engineers think about product: automate what's repetitive, build what's missing, and make the secure path the easy path.

The Role

You'll own enterprise security across endpoints, identity, cloud services, and SaaS applications for a globally distributed team. You'll work directly with IT and Engineering, and you'll use AI-powered tooling to move faster than any traditional security team. This role is for someone who scripts before they click, builds before they buy, and sees automation as a force multiplier, not a nice-to-have.

You might be this person if:

• You automate repetitive security tasks before they become recurring headaches, and you reach for Python or Bash as naturally as you reach for a runbook.
• You treat SaaS sprawl as an engineering problem, not an audit problem, and you build controls that scale without constant manual oversight.
• You think about attacker techniques (MITRE ATT&CK is a starting point, not a ceiling) and design detections that actually catch things.
• You've built or used AI-assisted workflows to speed up threat detection, alert triage, or security reporting, and you're always looking for more places to apply them.
• You hold the "secure by default" bar without being the team that slows everyone else down.
• You can explain risk trade-offs clearly to engineers and business stakeholders, not just security people.
• You're never satisfied with "we have a tool for that" if the tool isn't actually being used well.

You need to have:

• 4+ years of hands-on enterprise security experience, with real depth in endpoint security across a MacOS-heavy fleet (EDR, NGAV, MDM).
• Operational experience with VPN and ZTNA platforms, and working knowledge of modern email security (SPF, DKIM, DMARC).
• Proven ability to secure SaaS platforms with preventive and detective controls, including DLP and logging pipelines.
• Scripting proficiency in Python (strong preference), Bash, or a comparable language, used for automation, not just one-off fixes.

What you'll actually do:

• Harden a global MacOS fleet using EDR, NGAV, and MDM, enforcing patching cadences and security baselines at scale.
• Build and enforce IAM policies (SSO, MFA, SCIM, least-privilege), with automated provisioning and de-provisioning wherever possible.
• Secure Google Workspace and the broader SaaS stack, implementing DLP controls and logging pipelines that surface real data exposure risk.
• Administer and improve VPN and zero-trust remote access infrastructure for a distributed workforce.
• Develop AI-assisted detection and response workflows, automating alert triage, incident timelines, and routine reporting.
• Embed security into how Engineering and IT build and ship, not just how the company audits afterward.
• Monitor the threat landscape, translate attacker techniques into actionable detections, and stay ahead of what's actually being used against companies like ours.
• Build internal security tooling and dashboards where off-the-shelf falls short, using automation pipelines to close the gaps.

Added Value:

• Experience owning a risk-based security roadmap, including prioritization frameworks that tie security investment to actual business exposure.
• Deep familiarity with adversary tactics via MITRE ATT&CK, with hands-on experience designing detection and response strategies around those techniques.

What we offer:

We take care of the people who build the future. Here's some of what you can expect when you join Sendbird:

• Medical, dental, and vision coverage, on us. Sendbird covers 100% of the premium for our employees and roughly 80% for their dependents.
• Generous time off. 20 days PTO, 13 company holidays, 7 sick days, 2 rest & rejuvenation days, 1 volunteer day, and your birthday off.
• $3,500 annual "Be Your Best Self" boost. Spend it on anything that helps you grow. Gym memberships, therapy, books, courses, massages, and more.
• Parental leave for all new parents. Time to be present for the moments that matter most.
• 401(k) from day one. Auto-enrollment, flexible contributions, and access to Vanguard's investment platform.
• HSA & FSA options. Pre-tax accounts to cover healthcare, dependent care, and commuter expenses.
• Life & disability coverage, fully paid. Life insurance and AD&D at 2x your salary, plus short- and long-term disability at no cost to you.

Flexible Work Policy

We offer a flexible work schedule at Sendbird. We also value collaboration and relationship building. With those values in mind, we require all employees to gather with their team in the office three days per week as a minimum. Some of our roles require a more frequent in-office schedule. Please work with your manager to understand the office time requirements for your position.

Pay Transparency

For cash compensation, we set standard ranges for all roles based on function, level, and geographic location. To determine our ranges, we utilize a variety of compensation data benchmarked against similar-stage growth companies. A reasonable estimate of the current salary range for this role is $190,000.00 – $230,000.00. We consider several factors when making final compensation decisions including, but not limited to, skill sets, experience and training, licensure and certifications, and other business and organizational needs which may cause your specific offer to vary from the amount listed above.

What diversity and inclusion mean to us

There is no such thing as a perfect candidate and the best employees come from a wide range of backgrounds, experiences, and skill sets. Sendbird is a place where everyone can learn and grow. We respect, promote, and encourage diversity for equal employment opportunities and encourage you to apply if this role excites you.

Why Sendbird

We're not in maintenance mode. We're rebuilding how businesses connect with their customers using AI, and we're moving fast. If you want to own something real, build things that matter, and work at a company that has the infrastructure, the data, and the conviction to lead this shift, this is the place.

Sendbird is building the AI workforce of tomorrow, and we hire that way too. Learn more about our interview process, how we evaluate candidates, and the role AI plays along the way.

Sendbird is on a mission to build the AI workforce of tomorrow. For over a decade, we built the infrastructure behind conversations—chat, voice, video, messaging APIs—and became the #1 CPaaS platform for in-app communications. 4,000+ brands trust us. 7 billion messages flow through our platform every month. 300 million monthly active users.

We powered conversations for DoorDash, Match Group, Noom, Yahoo Sports, Rakuten, and thousands of others. We were good at what we did. Really good.

We also saw it early: AI would fundamentally reshape how businesses talk to customers. The infrastructure we'd spent a decade building would become commoditized. The value would move up the stack—into intelligence, into experience, into outcomes.

We had a choice: protect what we built, or reinvent ourselves.

We chose reinvention.

In December 2024, we made the full strategic pivot to AI-first customer experience. By February 2025, we'd launched our AI agent for enterprise CX—built on a decade of conversation data, now with intelligence on top. And in November 2025, we rebranded to Delight.ai.

The name says it all. AI's real promise isn't efficiency or cost savings. It's giving customers back something they lost—the feeling of being truly understood and cared for. Not satisfied. Delighted.

Delight.ai is the AI concierge for customer experience. Most AI agents forget you the moment the conversation ends. Ours doesn't. Delight.ai builds memory over time, learns preferences, and connects context across every channel—chat, SMS, email, voice, WhatsApp—without losing the thread. We're building AI that makes customers feel understood, seen, and remembered.

About the Role

Most marketing teams are bolting AI onto a content process built for 2018. We're building one for 2026. 

The first is to produce excellent content and drive organic growth. You're an SEO expert across keyword research, on-page, technical, content clusters, and measurement, and you're hungry to figure out GEO, because nobody's a GEO expert yet and the playbook is being written in real time. Own the strategy and the execution that make Delight.ai discoverable wherever buyers and LLMs research: Google, Perplexity, ChatGPT, Claude, Reddit, the podcast feeds CX leaders actually listen to. SEO and GEO aren't checklists you run after the writing is done. They shape what gets written and how. The output is long-form posts, narratives, technical explainers, podcast prep, the occasional Reddit thread that earns its own citation. The bar is high. Your work has to hold up in front of CX leaders running real programs at airlines, retailers, and B2B SaaS companies, and in front of our own product and engineering teams. Sloppy generalities won't survive either audience, and they won't earn citations either.

The second is to build the engine that lets a small team produce work like that at volume. Pipelines, agents, prompt libraries, retrieval layers, schemas, design systems. The connective tissue that turns one writer into a content function. Delight.ai is an AI concierge platform, and our marketing should look like it was made by people who actually believe in the technology they sell. We have the tokens. Use them.

You will join a small, high-agency team at the intersection of product, marketing, and web. We publish for a world where buyers and LLMs decide who gets considered before a sales conversation ever happens — and we're building Delight.ai for that same world. This role reports to the Head of Product Marketing.

If you've built systems like this before, or you're excited to, you'll have a lot of room to shape the approach.

When applying, please submit one content sample (blog post or other long-form piece) that you feel expresses your ability to excel at this role. 

How We Work

Content is an engineering discipline here. We hold quality bars, build reusable components, and design systems that let us iterate fast. The best people on this team have mastered the craft by hand. They can write a great post from a blank page, and they use AI to multiply what one person can ship.

You'll work in a stack that may include Claude, Claude Code, and other LLM-native tools for research, and building the agents that orchestrate our content workflows end-to-end. Some of the best workflows on our team started as someone's side project.

If you've built systems like this before, or you're hungry to, you'll have real room to shape the approach.

What You Will Do

• Ship excellent content. Posts, narratives, and explainers about Delight.ai's AI concierge platform, our memory and personalization, omnichannel, and Trust OS pillars, and the CX workflows they unlock. Long-form is the core, but the engine reaches into podcast prep and pitching, Reddit and community participation, and wherever else buyers and LLMs go to form opinions.
• Build the content engine that helps the team move faster and stay sharper:
• Create repeatable, AI-augmented pipelines for drafting, expert review, publishing, and updates
• Build agents and workflows that support the content development process end-to-end
• Design the AEO/GEO foundation — schema, structured outlines, citation-ready formats — that makes Delight.ai discoverable across Google, Perplexity, ChatGPT, Claude, and whatever comes next
• Be customer zero. Use our agents, our flows, our dashboards. Find what's confusing. Push on what doesn't hold up. Your content will read like you've actually deployed AI concierge agents because you have.
• Stay close to the market. Our product, the CX industry, and the way buyers and the models that serve them evaluate vendors are all moving fast. Keep up.
• Close the loop. Track what's working from content to traffic to pipeline across every surface, including which podcast appearances and community conversations actually move pipeline. Learn what humans and models pick up. Iterate.

About You

• 5+ years writing long-form for a living in content marketing, technical writing, developer advocacy, or something close. Show us work that moved something: pipeline, perception, search rankings, or all three.
• Deep SEO expertise. Years of doing the work: keyword research, technical SEO, on-page, content strategy, measurement. You can spec a content cluster, audit a site, and explain why a page isn't ranking without opening a single tool.
• Curious and opinionated about GEO. Nobody's an expert yet. You've been paying attention, you have early hypotheses about what works, and you want to be one of the people who figures it out. Not someone who waits for a best-practices guide to drop.
• Hands-on with AI tools, agents, or automation. You've deployed things, not just written about them, and you can talk through the tradeoffs you made.
• You can collaborate deeply with product and engineering, ask sharp questions, and earn trust through accuracy
• You learn quickly and can turn new domains (a new vertical, a new product capability, a new channel) into clear, comprehensive explanations
• You thrive in a fast-paced environment with high agency and strong ownership
• You have strong opinions about which AI tools work best for what, and a library of custom prompts to back them up

What we offer:

We take care of the people who build the future. Here's some of what you can expect when you join Sendbird:

• Medical, dental, and vision coverage, on us. Sendbird covers 100% of the premium for our employees and roughly 80% for their dependents.
• Generous time off. 20 days PTO, 13 company holidays, 7 sick days, 2 rest & rejuvenation days, 1 volunteer day, and your birthday off.
• $3,500 annual "Be Your Best Self" boost. Spend it on anything that helps you grow. Gym memberships, therapy, books, courses, massages, and more.
• Parental leave for all new parents. Time to be present for the moments that matter most.
• 401(k) from day one. Auto-enrollment, flexible contributions, and access to Vanguard's investment platform.
• HSA & FSA options. Pre-tax accounts to cover healthcare, dependent care, and commuter expenses.
• Life & disability coverage, fully paid. Life insurance and AD&D at 2x your salary, plus short- and long-term disability at no cost to you.

Pay Transparency

For cash compensation, we set standard ranges for all roles based on function, level, and geographic location. To determine our ranges, we utilize a variety of compensation data benchmarked against similar-stage growth companies. A reasonable estimate of the current salary range for this role is $145,000.00 – $170,000.00. This range is specific to the San Francisco Bay market. We consider several factors when making final compensation decisions including, but not limited to, skill sets, experience and training, licensure and certifications, and other business and organizational needs which may cause your specific offer to vary from the amount listed above.

Flexible Work Policy

We offer a flexible work schedule at Sendbird. We also value collaboration and relationship building. With those values in mind, we require all employees to gather with their team in the office three days per week as a minimum. Some of our roles require a more frequent in-office schedule. Please work with your manager to understand the office time requirements for your position.

What diversity and inclusion mean to us

There is no such thing as a perfect candidate and the best employees come from a wide range of backgrounds, experiences, and skill sets. Sendbird is a place where everyone can learn and grow. We respect, promote, and encourage diversity for equal employment opportunities and encourage you to apply if this role excites you.

Why Sendbird

We're not in maintenance mode. We're rebuilding how businesses connect with their customers using AI, and we're moving fast. If you want to own something real, build things that matter, and work at a company that has the infrastructure, the data, and the conviction to lead this shift, this is the place.

Sendbird is building the AI workforce of tomorrow, and we hire that way too. Learn more about our interview process, how we evaluate candidates, and the role AI plays along the way.

LightFeather is seeking a Senior ServiceNow Engineer to play a critical role in designing, developing, and deploying ServiceNow solutions for federal government projects. This role requires deep technical expertise, strong leadership, and the ability to drive the successful implementation of ServiceNow applications while ensuring optimal performance, security, and scalability. The ideal candidate will have extensive experience in ServiceNow platform architecture, development, integrations, and workflow automation, along with the ability to lead teams in an Agile environment. This is a Full Time, Remote Position.

Location: Fully Remote
Job Type: Full-time
Clearance Requirement: U.S. citizenship is required for this position due to federal contract requirements and the need to obtain and maintain a Public Trust level security clearance

Responsibilities:

• Lead the design, configuration, development, and deployment of ServiceNow applications, ensuring alignment with business requirements and industry best practices.
• Develop, customize, and enhance ServiceNow modules, including but not limited to ITSM, ITOM, HRSD, App Engine, and Service Portal.
• Create and manage complex workflows, business rules, UI policies, ACLs, and automation scripts using JavaScript, GlideScript, and Flow Designer.
• Develop custom widgets and UI components for the Service Portal using AngularJS, HTML, CSS, and JavaScript.
• Lead integration efforts with external systems using REST APIs, SOAP APIs, MID Server, Integration Hub, and third-party connectors.
• Ensure platform security, compliance, and best practices, including role-based access controls (RBAC) and data governance policies.
• Mentor and lead a team of ServiceNow developers, providing guidance, technical oversight, and best practices for efficient solution delivery.
• Collaborate with stakeholders and business analysts to translate requirements into scalable, maintainable ServiceNow solutions.
• Troubleshoot and resolve platform issues, optimize system performance, and conduct root cause analysis.
• Work within an Agile framework (Scrum/Kanban), participating in sprint planning, backlog grooming, and daily stand-ups.
• Document technical solutions, workflows, and architecture designs for internal knowledge sharing and client handover.

Required Qualifications and Skills:

• Active DHS Public Trust clearance or higher.
• 6+ years of hands-on experience with ServiceNow platform development and administration.
• ServiceNow Certified System Administrator (CSA).
• Strong expertise in ServiceNow App Engine and custom application development.
• Advanced knowledge of ServiceNow Service Portal Development, including widget customization and UI scripting.
• Experience integrating ServiceNow with external systems using REST, SOAP, and third-party APIs.
• Proven ability to lead development teams and ensure efficient, high-quality solution delivery.
• Experience working in Agile environments with tools like Jira or Azure DevOps.
• Strong scripting skills in JavaScript, GlideScript, and Flow Designer.
• Excellent communication skills with the ability to present technical concepts to both technical and non-technical audiences.
• Strong leadership and mentoring skills, with experience managing development teams.
• Exceptional problem-solving, analytical thinking, and troubleshooting abilities.
• Excellent stakeholder management, communication, and presentation skills.
• Conflict resolution expertise to mitigate risks and ensure project success.

Preferred:

• Experience with HR Service Delivery (HRSD) solutions within ServiceNow.
• Deep expertise in ServiceNow platform architecture and solution design.
• Experience with scripting languages such as JavaScript, GlideScript, and UI policies/business rules.
• Proficiency in designing and implementing complex integrations using Integration Hub and external APIs.

Why Join LightFeather?
At LightFeather, you're not just taking a job—you're joining a purpose-driven team that delivers innovative, mission-critical solutions to make a real difference. You'll work on diverse, meaningful projects that challenge and inspire you, alongside some of the best minds in the industry.

LightFeather is an Equal Opportunity Employer. We consider all qualified applicants for employment without regard to race, color, religion, sex, pregnancy, sexual orientation, gender identity, national origin, age, disability, veteran status, genetic information, or any other status protected by applicable federal, state, or local law.

About the Role

As a Principal Software Engineer, you'll lead architectural decisions, write code, and solve complex technical problems while driving collaboration across teams to ensure successful outcomes. You'll be a mentor and thought leader, flexing between hands-on coding and high-level strategic leadership. Crucially, you will spearhead our AI transformation, driving the integration of artificial intelligence into our product features and revolutionizing our engineering workflows. If you're passionate about setting technical standards, championing AI innovation, solving challenging problems, and shaping the future of software, this is your chance to make a significant impact.

Your Area of Focus

• Drive AI Transformation: Lead the strategy and execution of integrating AI capabilities into our core product, while adopting AI tools to accelerate internal team workflows and the software development lifecycle (SDLC).
• Establish Expertise: Develop deep product, technology, and AI ecosystem knowledge.
• Architect & Build: Lead architecture and write code for complex, highly scalable systems and AI-driven features.
• Problem Solving: Creatively solve complex problems with a focus on delivering value to our customers.
• Cross-Functional Collaboration: Partner across multiple teams to drive successful outcomes and champion AI adoption.
• Technical Governance: Actively review architecture and technical approaches, ensuring organizational alignment and future-proof AI strategies.
• Mentorship: Provide tangible and actionable technical feedback to engineers, actively upskilling the team on modern AI engineering practices.

Your Professional Qualifications

• Experience: 12+ years of software engineering experience with 8+ years of technical leadership experience.
• AI Leadership: Proven track record of leading AI initiatives, integrating LLMs/Generative AI into commercial products, and optimizing developer workflows using AI tooling (e.g., GitHub Copilot, Cursor, etc.).
• Languages: Python, Java, JavaScript.
• Frameworks: Vue, React, Flask, SpringBoot (Experience with AI orchestration frameworks like LangChain or LlamaIndex is a strong plus).
• Databases: MySQL, Oracle, Postgres, DynamoDB, Firestore (Familiarity with Vector Databases is highly desirable).
• Cloud: AWS, GCP.
• Adaptability: Flex time spent coding from 10% to 90% as needed by team(s).
• Drive: Tenacity and creativity to solve difficult problems with a focus on our customers, coupled with a desire to blaze the trail on less-glorious engineering tasks that are important to the business.
• Influence: Strong technical mentor and sounding board for teams. Technical acumen and collaborative spirit that garners respect from engineering team members and leaders.
• Continuous Improvement: Continually identify opportunities to improve software and processes (especially via AI) and propose concrete plans to leadership.
• Standard Setting: Leader in establishing best practices and standards for the engineering organization.
• Communication: Communicate complex technical and AI-related information in a clear and concise manner to a variety of audiences.
• Evaluation: Ability to perform deep technical assessments of existing and potential new technologies, particularly in the rapidly evolving AI landscape.

 (For Recruiter use only) #LI-SS1 #LI-Remote

Who we are

About Stripe

Stripe is a financial infrastructure platform for businesses. Millions of companies—from the world’s largest enterprises to the most ambitious startups—use Stripe to accept payments, grow their revenue, and accelerate new business opportunities. Our mission is to increase the GDP of the internet, and we have a staggering amount of work ahead. That means you have an unprecedented opportunity to put the global economy within everyone’s reach while doing the most important work of your career.

About the team

Stripe’s Professional Services team works with our most strategic users, delivering excellence and enabling our users to succeed with Stripe. The new Forward Deployed Engineering team takes the evolution of our consulting services behind the keyboard by directly building and delivering software for our users. As a brand new offering from Stripe, we work directly with Stripe's users to build scalable Stripe integrations and standalone applications.

What you’ll do

In this role, you will work closely with Stripe’s Product & Engineering team to help shape the features that extend beyond what’s possible out of the box with Stripe integrations. You may be building standalone applications that are deployed in user environments, developing priority features within Stripe's ecosystem, or augmenting existing development staff for our users to deliver faster and more resilient connections to Stripe.

While maintenance is part of the work, you'll often be starting new and exciting projects. Since this is a new team at Stripe, you'll succeed if you get excited about driving direction and taking ownership of your work.

Responsibilities 

• Design and architect robust technical solutions, ensuring they are secure, scalable, and aligned with customer needs
• Design, build, and deploy production applications that combine user business logic, Stripe best practices, and user-facing interfaces
• Collaborate directly with internal and external stakeholders, bridging the gap between technical teams and executives
• Drive the direction of the new Forward Deployed Engineering arm at Stripe and contribute to technical projects
• Engage directly with users to deeply understand challenges, requirements, and co-develop solutions,
• Contribute tooling, frameworks, and best practices that scale impact across accounts

Who you are

We’re looking for someone who meets the minimum requirements to be considered for the role. If you meet these requirements, you are encouraged to apply. The preferred qualifications are a bonus, not a requirement.

Minimum requirements

• 5+ years of professional, hands-on full-stack development experience with languages such as JavaScript, TypeScript, React, Ruby, Go, or Java
• Experience with backend infrastructure and building systems that scale
• Demonstrated ability to design, build, and deploy production applications
• Excellence at rapid prototyping while maintaining appropriate quality standards
• Familiarity with containerized applications and object-oriented programming languages
• Superb problem-solving skills and the ability to understand the product and business side of development

Preferred qualifications

• Experience working as a software consultant
• Strong command of distributed systems, API design, and data modeling
• Familiarity working with AI APIs and leveraging AI code generation tools to accelerate productivity
• Proven track record of delivering technical solutions in enterprise environments that drive measurable outcomes
• A passion for handling ambiguity and picking up new technologies, frameworks, and tools while working in a variety of client environments

The Mission

Verkada is dedicated to leading the physical security world into the future with a customer-centric approach and takes pride in its excellent documentation, support, and sales engineering teams. But sometimes things go wrong.

The Critical Accounts Program (CAP) is our "last line of defense" when we are at risk of losing a relationship. As a CAP Engineer, you don’t just manage cases; you drop into and access high-stakes situations, marshall the resources needed to stabilize the client, and ensure they are happy before moving to the next mission.

Imagine a major hospital system goes live with Verkada, but a network configuration issue prevents their cameras from recording during a critical event. While others might see a ticket, a Critical Accounts Engineer sees a partnership in jeopardy. You are the one who gets the call, jumps on a plane that evening, and walks into their command center the next morning to lead our engineers and their IT staff toward a solution.

How You’ll Serve Our Customers

• Rapid Incident Command: Take end-to-end ownership of escalated customer cases, driving swift, high-impact solutions to restore confidence.
• Executive Advocacy: Serve as the single point of contact for customer executives, providing transparent diagnosis and expedited problem resolution.
• On-Site Deployment: Be ready to travel at a moment’s notice to meet with customers face-to-face or perform in-depth on-site troubleshooting.
• Strategic Alignment: Coordinate across Engineering, Product, Sales, and Support to prioritize the fixes our customers need most.
• Insights for Growth: Translate customer pain points into actionable insights that influence the long-term product roadmap and strengthen long-term partnerships.

Who You Are

• Technical: You know “a lot about something.”  We don’t expect you to know networking or physical security in depth before starting, but whatever technology you worked with in the past, you know to a deep level.  For example, if you were in wide area networking, you know the nuance of how BGP and DNS work.  Or if you worked in storage, you know a lot about file systems.
• Proven Problem Solver: You have 3–6+ years of experience getting things done.  We’re less concerned about what, exactly, so much as that you have had a real impact.
• Calm Under Pressure: You have a demonstrated ability to manage high-level customers and mission-critical situations with composure.
• Detail-Oriented: You are highly organized and capable of managing multiple complex escalations simultaneously.

Why Join the CAP Team?

Joining the CAP team offers a unique impact where, in an established company of over 2,500 people growing very quickly, you will be "one of one", a specialist with a role unlike any other in the organization. You are joining a new team that has already seen significant success over the past year and is now expanding to meet the needs of our global customer base. In this role, you will develop senior-level decision-making and communication skills while working directly with Verkada’s top decision-makers. Ultimately, you will shine a light on the issues that matter most to ensure no customer is left behind, strengthening Verkada's most critical relationships.

Additional Information

You must be independently authorized to work in the U.S. We are unable to sponsor or take over sponsorship of an employment visa for this role, at this time.