Senior Technical Accounting Manager

London, UK (Hybrid)

The Senior Technical Accounting Manager role is an individual contributor leadership role that will lead and drive technical accounting initiatives to ensure continued compliance with relevant accounting standards and regulations. The role will report to the Director, Technical Accounting, Finance Governance and Compliance.

The role's responsibilities would include the following:

• Accounting policy alignment, documentation and maintenance

• Accounting treatment assessment and memorandum documentation & review

• New accounting standards adoption including ESG

• Coordination of "deals desk" to capture all unusual significant contracts subject to accounting treatment assessment

• Support M&A activity from technical accounting assessment perspective including review of contract drafts

• Establishment of cross functional business team relationships to understand relevant factual details relevant to accounting assessment matters

• Working closely with local and group external auditors as part of accounting treatment assessment memorandum reviews

• Review and assessment of assumptions used as part of estimations

• Serve as main accounting contact related to legal matters

• Support FP&A and planning teams in determining forecast / budget impact from accounting treatment perspective

• Execution of SOX controls relevant to Technical Accounting activities

• Address ad-hoc accounting treatment questions from accounting, business planners and forecasting teams

• Establishment of training curriculum for accounting teams and establishment of knowledge base

The following qualifications, experience and personal attributes are required:

• Bachelor's degree in accounting, business, finance or related field.

• Active CPA or equivalent license

• Manager level public accounting experience

• 8 - 12 years of progressive experience in Technical Accounting either with Big 4 technical accounting advisory or in practice

• Extensive experience in interpreting IFRS and USGAAP (and or UKGAAP) accounting standards and applying it to unique real-world business fact patterns

• Previous experience with retail, SaaS, software, entertainment and or technology companies

• ESG regulatory framework experience

• Experience with managing and driving projects working with cross functional teams

• Strong communication and interpersonal skills. Highly motivated, self-driven, pro-active and pragmatic

Senior Manager, Content Personalization

San Mateo or San Diego  (hybrid)
OR
London, UK (hybrid) 

Role overview:

As the Senior Manager, Content Personalization you will be part of the PlayStation Store team responsible for showcasing the incredible range of gameplay experiences on the PlayStation Store to over 100 million loyal gamers. Your mission will be to personalize the player experience across the Store, helping players to find their perfect next game, drive higher engagement and conversion rates and deliver incremental revenues. 

You will leverage your deep expertise in digital commerce, to develop a deep understanding of our customers and our players’ behavior. Your analytical skills and creative thinking will help you drive experimentation at scale, both leading and supporting personalization tests.

You will monitor and optimize customer experiences across omnichannel touchpoints, including console, app, and web storefronts. By identifying market-level opportunities, you will support teams in enhancing player engagement and conversion through highly personalized experiences. Your hands-on approach will involve systematically developing hypotheses to test and optimize performance, setting up and executing tests with well-defined goals and KPIs to drive commercial growth. With a growth mindset, you will foster a culture of continuous improvement, sharing best practices and insights across the organization. 

Highly collaborative, you will partner with stakeholders across D2C, GM/GSBO, and Product teams to develop a world-class player experience. You will deliver a well-defined program of work through agreed roadmaps, contributing to Store strategy and development as part of the extended Store Leadership Team. 

What you’ll be doing:

• Drive Impact via Personalization: Establish yourself as a trusted leader of the personalization cross-functional pod; experimenting at scale helping design, develop and deliver tests to drive positive impact to our customers and the business.
• Develop & Deliver a Content Personalization Strategy: responsible for developing and delivering a content personalization roadmap that enhances experiences across the PlayStation storefronts driving incremental revenues and commercial growth. 
• Design, Evaluate and Report Results: be an authority on personalization data and test results, establishing clear frameworks and guidelines to help evaluate the impact of personalization. Work closely with Product and Analytics teams to further refine reporting dashboards in order to increase valuable insights and produce actionable insights and data-backed recommendations. 
• Translate Strategy into Action: accountable for translating strategy and plans into OKR frameworks, building well defined programmes to positively impact objectives. Establishing and developing a clear set of KPI’s with stakeholders to ensure alignment with the Store Strategy and Mid-Range Plans. 
• Foster Continuous Improvement: develop best practices and function as the subject matter expert on content personalization across the business, further supporting the development of a data driven culture of continuous improvement. Work closely with Store teams to stay abreast of commercial priorities and further understand how players are responding to commercial executions and campaigns. 
• Evaluate and Report Results: Work with the Personalization pod to evaluate results, help determine the statistical significance of tests and assess the impact on incremental revenue and other KPIs. Help develop detailed insights and reporting on tests to highlight performance impact and produce actionable insights and data-backed recommendations. 
• Collaborate Across Teams: Collaborate with teams across the business, including the Store, D2C, GM/GSBO, and Product Teams, to build strong relationships and to deliver against insights, plans, and recommendations. Ensure all plans align with brand and marketing guidelines. Work with Matrix teams to foster a collaborative global and local hybrid culture that encourages and supports high performance, creativity, innovation, and data led decision making.  
• Understand Industry Trends: Stay abreast of trends and best practices in digital commerce. Keep up to date with emerging industry trends, and best practices to bring fresh, innovative ideas to the business. 
• Team leadership: lead, coach, and mentor a team of two global personalization specialists, providing guidance and feedback to deliver impact and achieve objectives.

What we’re looking for:

• The ideal candidate will have a minimum of 12 years’ experience in digital media entertainment - working across commerce and personalization, a passion for understanding customers and strong commercial instincts supported with a demonstrable experience of delivering commercial impact and growth. 
• Proven experience in people management, including leading teams, performance coaching, and fostering professional development.
• Adept at using data and analytics to develop a deep understanding of customer trends, with experience of creating programs of work to continuously personalize and improve customer interfaces and experiences. 
• Strong background of experimentation and experience of refining testing and experimentation methodologies and frameworks to deliver against KPIs in a scaled growth business. 
• Excellent data and analysis skills and comfort using analytics tools to understand and synthesize results and identify commercial opportunities. 
• Exemplifies a systematic, disciplined, and logical approach to problem solving, whilst also considering innovative and creative options.
• Extensive experience of working in a direct-to-consumer digital or e-commerce business, in either the Retail, FMCG, Media or Tech verticals. A passion for the games industry and gaming is desired but not essential. 
• Exceptional interpersonal skills, with demonstrable experience working in tandem across commercial and product teams. The ability to work collaboratively at a local and global level in a hybrid environment is also important. This individual should also be comfortable working across multiple levels in an organization and communicating with large groups of colleagues and senior stakeholders effectively. 
• Experience of working collaboratively across sales, marketing, and insight teams to develop and deliver programs of work and further comfort in working with Product and Engineering Teams to propose product and functionality enhancements. 
• Bachelor’s degree or equivalent in Math, Marketing, Data Science or Business Analytics 
• Experience and comfort of delivering in a high energy, fast paced and changing environment.

Media Specialist, Amazon (SharkNinja) 

OVERVIEW: 

The Amazon Marketing Team within SharkNinja drives our products through the Amazon platforms across Europe – from setup, content, optimisation and creative positioning through to driving demand and awareness.  We strive to deliver best in class content and seamless customer journey that translates into high visibility, strong conversion and long-term brand growth.    

We’re seeking a collaborative and detail-driven Digital Marketing Specialist to support Digital Marketing Managers across the Amazon Advertising ecosystem. This role is focused on enabling great work by supporting campaign planning, coordinating with creative and agency partners, and helping turn data into insights that improve performance. 

This is a hands-on role suited to someone who enjoys working closely with others, has a strong eye for detail and creative effectiveness, and is excited to build deep expertise in Amazon marketing. 

What You'll Do:

• Support Digital Marketing Managers with the execution, and day-to-day support of campaigns across Sponsored Ads, DSP, social, affiliates, and emerging formats 

• Assist with the briefing, implementation and performance reporting of creative assets across Amazon ad formats 

• Support creative testing initiatives across messaging, formats, imagery, and placements by arranging tests and tracking results 

• Work closely with agency partners to support day-to-day comms, delivery, ensuring tasks are completed accurately and on time 

• Update and maintain performance dashboards and reports to support team decision-making 

• Help identify and share performance trends, issues, and opportunities with Digital Marketing Managers 

• Support analysis using AMC, Retail Analytics, and internal BI tools under guidance to better understand customer behaviour and campaign performance 

• Document learnings, test results, and best practices to support continuous improvement across the team 

• Work closely with Amazon sales, content, brand, and creative teams to support aligned execution 

• Act as a dependable point of support to help ensure smooth delivery across multiple managers and workstreams 

• Maintain high standards of accuracy, organisation, and documentation across campaigns and reporting 

• Support budget tracking, PO set-up, and invoice reconciliation under manager guidance 

What You'll Bring:  

• 1–3 years’ experience in digital marketing, performance marketing, or eCommerce (Amazon experience preferred) 

•  Understanding of Amazon’s advertising ecosystem, particularly Sponsored Ads and PPC (DSP experience a plus) 

• Experience working with agencies or creative partners is desirable 

• Strong attention to detail and confidence working with data and performance metrics 

• Interest in creative effectiveness and how messaging, imagery, and formats impact performance 

• Curious mindset with a desire to learn and test new ideas 

• Highly organised and comfortable supporting multiple stakeholders and priorities 

• Collaborative and dependable, with a proactive approach to problem-solving 

• Comfortable working in a fast-paced, evolving environment 

• Clear and confident communicator, able to share insights and updates effectively 

• Comfortable working as part of a team and supporting others to succeed 

• Positive, growth-oriented mindset with a willingness to learn and develop 

#LI-Hybrid

Regional Manager, CX Support Operations — EMEA 

Leeds / Hybrid - 3 days from office 

About the role: 

You will be the EMEA execution lead for CX Support Operations — owning day-to-day operational delivery and running a ‘Find It | Fix It’ rapid action cadence to spot smoke, remove friction, and protect the post purchase consumer experience. 

This is a hands-on operator role: you will run daily controls and tasking, translate Cx insights into clear defect hypotheses, and drive fast cross-functional fixes with Logistics, DTC/eCommerce, Finance, Fraud, Technology/IT and CX Delivery partners. 

What You’ll Own 

EMEA day-to-day operational execution 

• Run daily/weekly operational routines that keep order support healthy across EMEA markets. 

• Lead triage and prioritisation of live order issues (payments, refunds, returns, carrier escalations, backorders, order corrections, address changes, exception handling). 

• Own the EMEA escalation pathway for operational defects and exceptions: clear intake, severity rules, updates, and closure criteria. 

• Maintain operational controls that reduce risk exposure and consumer harm. 

Find It | Fix It (rapid action continuous improvement) 

• Operate a repeatable ‘Find It | Fix It’ cycle: 

• Find It: detect smoke via Cx signals (contacts, defect tags, WISMO, payment failure trends, refund ageing, carrier scan anomalies, backlog aging). 

• Fix It: drive rapid root-cause, propose the smallest effective fix, mobilise the right partners, confirm impact, then standardise. 

• Build and manage the EMEA defect backlog (what it is, why it matters, who owns it, by when, and how we’ll measure improvement). 

• Drive closure of recurring defects by fixing process, policy, content, tooling, or partner handoffs. 

CX data → insight → action 

• Use CX operational and contact data to: 

• Identify friction and failure demand. 

• Quantify impact (contacts, cost, refunds, SLA misses, delivery promise performance). 

• Prioritise the backlog with clear rationale. 

• Create simple, trusted reporting that tells the story: “what’s broken, what we’re doing, what moved.” 

Partner leadership across EMEA 

• Act as the day-to-day operational partner for Logistics, DTC/eCommerce, Finance, Fraud, and Technology. 

• Create clear working agreements for: 

• Escalations and incident response 

• Ownership of fixes 

• Release/rollout comms to CX Delivery 

• Documentation and training 

Standards, documentation, and enablement 

• Maintain EMEA process and policy documentation (SOPs, playbooks, escalation guides). 

• Enable front-line and Tier 2 teams through: 

• Clear workflows and decision trees 

• Templates/macros/content updates 

• Targeted training for new changes 

Key Relationships 

• Director, Cx Support Operations (manager): priorities, escalation, governance, performance. 

• CX Delivery leaders (BPO and/or in-house): operational outcomes, readiness, training, defect feedback loop. 

• Logistics / Supply Chain / Carriers: delivery exceptions, claims, scan issues, warehouse exceptions. 

• DTC/eCommerce & Order Management: order flows, promise rules, promotions, cancellations, substitutions. 

• Finance / Payments / Fraud: disputes, chargebacks, failed payments, refund controls, risk. 

• Technology / IT / CX Systems: incident response, access governance inputs, defect remediation. 

What Success Looks Like  

Operational control: daily routines in place; escalations are predictable, fast, and closed with clear outcomes. 

• Friction reduction: measurable reduction in EMEA order-related contacts (WISMO, refunds, payment failures, delivery exceptions). 

• Defect closure: an EMEA defect backlog exists with owners and dates; recurring issues are reduced and prevented. 

• Speed to fix: time from ‘smoke spotted’ → ‘fix released’ decreases; fewer repeat incidents. 

• Partner confidence: Logistics/DTC/Finance/IT partners trust the process and see clear value in prioritisation and communication. 

• Team enablement: front-line teams have better tooling, SOPs, and training; less manual firefighting. 

Required Experience 

• 5+ years in CX Operations / Postpurchase operations / eCommerce operations / Logistics exception management. 

• Proven experience running daily operational routines and handling live escalations. 

• Strong analytical capability: turning operational/contact data into clear priorities and actions. 

• Track record delivering process improvement in a matrix environment. 

• Comfort working across multiple EMEA markets and nuances. 

Preferred Experience 

• DTC or omnichannel retail experience. 

• Exposure to OMS/CRM and contact center tooling (no deep engineering required). 

• Experience working with payments (Klarna/PayPal/Braintree), refunds/returns, and carrier escalation paths. 

• Experience operating incident response / defect management cadence. 

#LI-HYBRID

• Own and build Nebius’ ISV partner ecosystem from the ground up with your key target accounts — defining strategy, segmentation, onboarding models, and long-term growth frameworks
• Identify, recruit, and close high-impact AI and ISV partners that can drive net-new customer acquisition and revenue growth
• Develop and scale repeatable co-sell motions, embedding partners into Nebius’ core sales plays and strategic opportunities
• Drive partner-sourced and partner-influenced pipeline, with a strong focus on net-new accounts and expansion
• Build structured frameworks for joint business planning, pipeline generation, forecasting, and performance management
• Lead joint go-to-market execution, ensuring partners are actively generating demand and influencing deals
• Drive partner technical readiness and platform adoption through onboarding, enablement, and joint solution development
• Act as a key architect of Nebius’ partner program, including co-sell models, incentives, and engagement frameworks
• Stay deeply connected to the AI ecosystem, identifying emerging players, trends, and high-leverage partnership opportunities
• Represent Nebius across industry events, ecosystem forums, and strategic partner engagements
• Serve as the voice of partners internally, working cross-functionally with Sales, Product, Engineering, Marketing, Legal, and GTM teams

• 10+ years of experience in partnerships, business development, or indirect sales within B2B technology
• Strong understanding of the AI/ML and cloud ecosystem (infrastructure, models, data pipelines, ISVs, tooling
• Proven track record of building partner ecosystems from early stages — not just managing existing relationships
• Demonstrated ability to source, negotiate, and close strategic partnerships that drive measurable business impact
• Proven success in driving net-new pipeline, opening new accounts, and scaling revenue through repeatable co-sell programs
• Experience leading co-sell and joint go-to-market motions with sales organizations
• Solid grasp of cloud platforms and consumption-based business models
• Technical fluency — able to engage in architecture discussions, use-case validation, and product alignment
• Builder mindset — comfortable operating in ambiguity and creating structure from scratch
• Strong executive presence with experience navigating complex, multi-stakeholder environments
• Excellent communication, negotiation, and prioritization skills

• Experience working closely with Product and Engineering teams to influence partner integrations and roadmap
• Background in AI-intensive industries such as Financial Services, Healthcare, Robotics, Retail, or Automotive

• You are building the ecosystem — not inheriting one
• Direct ownership of partner-driven revenue and growth
• High autonomy and visibility across the business
• Opportunity to shape how modern AI partnerships are defined and executed at Nebius

Belfast Peugeot 
Contract Type: Permanent, full-time
Salary: Competitive Basic Salary + Bonus opportunity! 
Hours: 44 Hours per week

As Sales Manager, you will act as a role model for customer service excellence for the team, always leading by example. You will develop long-lasting, meaningful relationships with our customers and coach and motivate the team to do so too. You will be reporting into the Franchise Sales Manager. This is an opportunity not to be missed!

You will oversee the day to day running of the showroom including vehicle valuations and sales; supervising the vehicle journey from workshop prep right through to imaging and showroom presentation. You will work alongside the divisional buyer, dedicated prep Technicians, detailers and photography team so that you can deliver marketing standards.

Responsibilities

• Managing the full sales process, from web inquiry to phone & showroom
• Managing staff performance from structured 121’s to training & development
• Implementing department targets and brand KPI's
• Responsible for buying in vehicles. As well as up to date stock pricing
• Ensuring full FCA compliance within the Sales Department
• Manage and own our Customer Satisfaction

You will have prior experience in a similar premium automotive environment with a proven track record in transactional sales and delivering exceptional customer service experiences. You will be able to demonstrate experience in leading a highly motivated team and know how to get the best out of each team member.

Experience monitoring financial performance against budget and the ability to identify and address any shortfalls promptly is a must. You will need the ability to understand finance and insurance product regulations and have excellent communication skills and the ability to influence and negotiate a sale. Due to the nature of the role, a full UK driving licence is essential.

If your skills and experience match what we are looking for, please apply today and one of the Talent Acquisition Team will be in touch.

This role can be based in London or Leeds (Hybrid)

About Us 

KINESSO is the technology-driven performance marketing agency that sits at the very heart of IPG Mediabrands, providing actionable growth for both our agency partners and clients. We turn 'action' into 'outcome' for our clients, leveraging our unique capabilities in optimization, analytics, AI, and experimentation. KINESSO has brought together the collective power of what was formerly Matterkind, Reprise, and Kinesso under one collective entity that will serve as the most powerful delivery engine in the industry. We have extensive offerings spanning performance marketing and data and technology. Fuelled by a deep understanding of consumer behaviour, we offer an end-to-end engine of planning and optimization while also delivering on data-driven strategy for social platforms, actionable growth in e-commerce, and creating curated marketplaces specific to each client's function and needs. The company has more than 6,000 employees operating in more than 60 countries. Learn more at www.KINESSO.com 

Role Description 

Editorial Account Manager: Responsible for producing content for some of our larger key accounts and getting involved in the planning and review of content against our agreed strategy.

Key Responsibilities 

Account Management:

• Leading delivery of content across one or two smaller client accounts.
• Working closely with other operational teams, encouraging communication & collaboration.
• Occasionally attending client meetings where relevant and supporting on prep where necessary.
• Being accountable for fulfilling personal workload and completing documentation, alongside ensuring timely delivery of work across assigned client accounts.

Team Management:

• Supporting and mentoring new entry-level team members.
• Sharing knowledge across the team to help drive development and collaboration.
• Helping to support more junior team members, providing constructive feedback to develop their writing skills.

Content Execution:

• Researching, writing, proofreading (and in some cases editing) content of various kinds – commercial, informational, engaging, offsite, creative.
• Following content briefs to create content (with minimal spelling and grammar errors and a good creative flow) for various B2B and B2C clients, with the ability to manage different styles and TOVs.
• Using approved in-house and third-party tools as directed to help in the content execution process.
• Uploading and amending content in a CMS (Wordpress, AEM and similar).

Content Quality:

• Holding ultimate responsibility for the content produced – from brief right through to delivery, ensuring our output meets client expectations.
• Ensuring content follows brand guidelines, SEO best practices, and accessibility standards.

Sales and Strategy:

• Monitoring content trends and relevant industry news to develop knowledge.
• Researching and understanding clients, highlighting further opportunities for exposure through content.
• Supporting senior team members on new business requirements – such as the creation of pitch content.
• Supporting senior team members on content audits and competitor analysis.
• Supporting more senior team members to review content performance.

Desired Skills & Experience 

• Advanced writing skills.
• Strong attention to detail and accountability for quality.
• Ownership of accounts.
• Analytical thinking.

Employee Transparency 

At IPG Mediabrands, we celebrate differences and believe this makes us stronger. IPG Mediabrands are an equal-opportunity employer committed to championing an inclusive culture that provides a sense of belonging for all our employees. We do not discriminate against any applicant based on age, disability, race, colour, ethnicity, national origin, gender, sexual orientation, gender identity, religion, belief, marital status or any other characteristic protected by law. 

Please reach out to Ninette at ninette.desousa@mbww.com, if you would like to have a confidential conversation regarding any adjustments that would ensure our recruitment process is accessible for you. Please note requesting a reasonable adjustment will not affect your application.

THE PERKS 

We aim to provide all our people with a supportive and fun work environment where you can develop your full potential and benefit from the broad range of opportunities within the agency. When you join us, we want to make sure you feel valued – and that you are rewarded for your fantastic work. So, we also offer a range of benefits:  

• Flexi–leave, with 25 days annual leave to be taken as the minimum. In addition to your holiday entitlement, the office usually closes between Christmas & New Year  
• Free breakfast and free lunch  
• Early finish Fridays 
• Core Hours (Mon-Thurs, flexible start/finish times)   
• Retail discounts 
• Electric vehicle salary sacrifice car scheme 
• Wellbeing programme, including Headspace & flu jabs 
• Interest-free season ticket loan  
• Paid time off for Volunteering  
• Group Income Protection  
• Life Assurance  
• Private Medical Insurance or Health Cash Plan (dependent on level)  
• Group Personal Pension Plan with matched contributions from 3-6%  
• Generous Parental Leave & Pay   
• Independent mortgage advice  
• Financial education  
• Employee Assistance Programme  
• Free eye tests  
• Flexible benefits including Dental, Travel insurance, Cycle to Work, Gym Discounts and many more!

We are seeking an experienced Store Manager with a passion for luxury to lead our Liverpool store!

Position: Store Manager – Full Time

Location: Liverpool

Hours per Week: 37.5 (Permanent)

Salary: £32,000

What we offer to our Store Managers:

• A 50% staff discount to use on all of your favourite Molton Brown products
• 25 days holiday + Bank Holidays
• A day off for your birthday!
• A quarterly store bonus scheme up to 1.25% of retail sales if store targets are reached
• Free product allocation every quarter up to 5 Molton Brown eligible items!
• Access to discounts/cashbacks from high street retailers
• Enhanced family leave
• Private Medical / Healthcare Plan
• Wellbeing Support
• Season Ticket Loans / Cycle To Work Scheme
• Company Pension Scheme
• Ongoing development and the opportunity to enhance your skills
• A company where your voice will be heard and your opinion matters!
• Exclusive access to our e-Learning platform (including access to qualifications, certifications and memberships)

The Store Manager role: 

• A Store Manager for Molton Brown will be the driving force of our business demonstrating a will to win, passion for people, is future focused and demonstrates exceptional standards of execution
• Has strong strategic and analytical thinking in seeking activity to maximise all business opportunities and actively drives and achieves store sales, KPI’s and business profit through inspirational motivation
• Ensures the customer journey is a sensorial experience tailored to the individual, delivering the principles of our customer service programme, knowing what excellence looks like and will always strive to deliver
• Builds and develops a highly effective team through engaging communication, coaching and training, empowering individuals to reach their full potential

The Perfect Store Manager Candidate:

• Minimum of 2 years retail management experience
• Experience within the fragrance and beauty retail environment is desirable
• An excellent communicator
• An engaging and successful leader
• Proven commercial acumen and P&L accountability
• Customer Centric approach
• Flexibility in working arrangements to suit business requirements including some travel to meetings and to support other locations

#LI-KW1

We are seeking an experienced Store Manager with a passion for luxury to lead our Cannock store!

Position: Store Manager – Full Time

Location: Cannock Outlet Village

Hours per Week: 37.5 (Permanent)

Salary: £32,500

What we offer to our Store Managers:

• A 50% staff discount to use on all of your favourite Molton Brown products
• 25 days holiday + Bank Holidays
• A day off for your birthday!
• A quarterly store bonus scheme up to 1.25% of retail sales if store targets are reached
• Free product allocation every quarter up to 5 Molton Brown eligible items!
• Access to discounts/cashbacks from high street retailers
• Enhanced family leave
• Private Medical / Healthcare Plan
• Wellbeing Support
• Season Ticket Loans / Cycle To Work Scheme
• Company Pension Scheme
• Ongoing development and the opportunity to enhance your skills
• A company where your voice will be heard and your opinion matters!
• Exclusive access to our e-Learning platform (including access to qualifications, certifications and memberships)

The Store Manager role: 

• A Store Manager for Molton Brown will be the driving force of our business demonstrating a will to win, passion for people, is future focused and demonstrates exceptional standards of execution
• Has strong strategic and analytical thinking in seeking activity to maximise all business opportunities and actively drives and achieves store sales, KPI’s and business profit through inspirational motivation
• Ensures the customer journey is a sensorial experience tailored to the individual, delivering the principles of our customer service programme, knowing what excellence looks like and will always strive to deliver
• Builds and develops a highly effective team through engaging communication, coaching and training, empowering individuals to reach their full potential

The Perfect Store Manager Candidate:

• Minimum of 2 years retail management experience
• Experience within the fragrance and beauty retail environment is desirable
• An excellent communicator
• An engaging and successful leader
• Proven commercial acumen and P&L accountability
• Customer Centric approach
• Flexibility in working arrangements to suit business requirements including some travel to meetings and to support other locations

#LI-KW1

Role Overview

The Interactive Brokers Global Tax Team serves an important role in the success of our business. We mitigate risk and create value for our business and our customers. We partner with many functions across the company, including Technology, Business Development, Accounting, Treasury, Customer Service and Marketing, to assist our business in achieving our commitment of delivering value through technological innovation and providing our clients with unprecedented access to global markets at the lowest cost. The Global Tax Team sets the tax policy for the company, and identifies, develops, implements, and manages tax strategies to help minimize our overall tax cost. We advise on the tax aspects of our product offerings to customers, manage tax audits, and ensure financial reporting and tax returns are filed timely and accurately.

We are seeking a highly skilled tax professional to join our Global Tax team with a focus on customer taxes in European markets. This role will report to the Director of UK & APAC Tax and work alongside other members of the Global Tax Team, particularly the U.S.-based information reporting & withholding tax team, to ensure comprehensive global coverage of customer tax obligations. While the initial focus will be on designing and developing customer tax statements for European retail clients, this role requires robust experience and solid technical understanding of information reporting and withholding tax requirements across European countries.

The ideal candidate will have strong technical tax knowledge of investment products, deep expertise in European tax filing obligations by retail customers, and knowledge of information reporting and withholding obligations by brokers, and the ability to translate complex tax requirements into operational processes and customer communications. A successful candidate will be a collaborative team player who is entrepreneurial, detail-oriented, and an excellent communicator.

Responsibilities

Customer Tax Statement Development & Delivery

• Design, develop, and maintain customer tax statements for European retail clients covering a wide range of investment products including stocks, bonds, mutual funds, ETFs, futures, options, and other derivatives
• Ensure tax statements comply with local tax reporting requirements and formats across multiple European jurisdictions
• Review and validate tax calculations for accuracy, including capital gains/losses, dividend income, interest income, withholding taxes, and tax reclaim information
• Partner with Technology teams to implement and enhance automated tax statement generation processes
• Create customer-facing documentation and guidance materials explaining tax statement information and tax reporting obligations

Product & Venue Analysis

• Research and analyse new and existing product offerings and new venue launches to determine customer tax implications, information reporting requirements, and withholding tax obligations for European markets
• Provide technical guidance on tax treatment and reporting obligations for various investment products and transaction types
• Draft functional requirements for information reporting and withholding tax features to software development teams
• Develop and maintain tax calculation methodologies for complex products and cross-border transactions

Research, Monitoring & Continuous Improvement

• Monitor, research, and analyse new laws and changes to existing laws that impact customer information reporting, withholding tax, and tax statement requirements across European countries
• Assess impact of legislative changes on IBKR’s processes and systems and communicate requirements to relevant stakeholders
• Identify and design system improvements that automate processes related to customer tax documentation, information reporting, withholding tax, and tax statement generation
• Develop and document standard operating procedures for information reporting, withholding tax operations, and tax statement preparation
• Assist with research, development, and integration of new tax technologies, including tax data collection and automation
• Contribute to special projects related to customer tax reporting, withholding, and technology enhancements

Qualifications, Skills & Attributes

Required:

• Minimum of 8-10 years of experience in tax with strong focus on tax treatment and impact to customers from investment activities, preferably in financial services, brokerage firms, asset management, Big 4 public accounting, or tax advisory
• Bachelor’s degree in Accounting, Finance, Taxation, or related field; professional tax qualification (CTA, ADIT, or equivalent) strongly preferred
• Robust technical knowledge and operational experience in European information reporting and withholding tax requirements, including:
• Country-specific reporting obligations and forms in major European jurisdictions
• Withholding tax rules, rates, and treaty relief procedures
• Customer tax documentation requirements and validation processes
• Regulatory reporting frameworks (CRS, DAC reporting, etc.)
• Strong technical knowledge of tax treatment for retail investors across various client tax profile and various investment products including:
• Equities and bonds (domestic and cross-border)
• Mutual funds, ETFs, and collective investment schemes
• Derivatives (futures, options, CFDs, warrants)
• Foreign exchange transactions
• Corporate actions (dividends, interest, stock splits, mergers, spin-offs)
• Solid understanding of capital gains taxation, dividend taxation, interest taxation, and withholding tax rules in European countries
• Knowledge of cross-border taxation issues, tax treaty provisions, and beneficial ownership concepts
• Experience drafting functional requirements for tax technology systems
• Excellent attention to detail with strong analytical and problem-solving skills
• Proficiency in Excel and ability to work with large datasets
• Strong written and verbal communication skills with ability to explain complex tax concepts clearly to both technical and non-technical audiences
• Ability to work independently and manage multiple priorities in a fast-paced environment
• Proven ability to collaborate effectively with technology teams and translate tax requirements into system specifications

Preferred:

• In addition to English, fluency in a major European language such as German or French is a big plus
• Advanced degree such as a law degree (J.D., LL.M.) or equivalent legal qualification or professional certifications such as CTA (Chartered Tax Adviser), ADIT (Advanced Diploma in International Taxation), ATT, or local equivalent
• Experience with automated tax reporting and withholding systems and tax technology platforms
• Direct experience in brokerage operations and investment product mechanics
• Experience with tax reporting and withholding in multiple European countries (Germany, France, Netherlands, Italy, etc.)
• Knowledge of financial transaction taxes in European markets
• Experience managing tax audits or penalty abatement processes
• Basic knowledge of U.S. GAAP tax accounting (ASC 740-10)

Key Competencies

• Detail-oriented with commitment to accuracy and compliance
• Strong technical tax knowledge combined with practical operational application
• Collaborative team player with ability to work across departments and geographies
• Customer-focused mindset with service orientation
• Adaptable and comfortable with changing priorities and regulatory landscapes
• Process improvement and automation orientation
• Strong project management capabilities
• Entrepreneurial approach to problem-solving
• Excellent consensus builder

Location:

20 Fenchurch Street, London, EC3M 8AF

Working hours:

9 am – 6 pm, Monday–Friday

Benefits:

• Career support and development
• Salary commensurate with experience
• Performance-based discretionary cash bonus scheme
• Discretionary stock grant
• Group Life Assurance cover
• Group Income Protection
• Occupation pension scheme based on Gross earnings
• Hybrid working model*
• Above statutory annual leave, increasing with service
• Daily company-paid lunch and healthy snack options throughout the day (when working from the office)
• Access to Private Medical Insurance, Dental Plan and/or Health Cash Plan (including dependants)*
• Corporate events
• Travel season ticket loans*
• Cycle to work scheme*

*on successful completion of the probation period

Interactive Brokers (U.K.) Limited values in promoting, monitoring, implementing best practices, policies and procedures and culture in adhering to and promoting the FCA Consumer Duty with the organisation.

HOURGLASS COSMETICS – Account Manager (Full Time) 

Connected by creativity and driven by purpose. Hourglass Cosmetics is a vegan and cruelty-free beauty brand, redefining luxury cosmetics with high-performance products, innovative formulas, and award-winning franchises. Recognized by Forbes, Fast Company and Time Magazine as one of the most inventive beauty companies, Hourglass leads the industry with its breakthrough products and its commitment to animal welfare. Founded in 2004, Hourglass is globally available in 32 markets and over 4,600 doors including Sephora, Ulta, Neiman Marcus, Selfridges, Space NK and more. Hourglass became part of the Unilever Prestige division in 2017. Discover more about the Hourglass brand story and mission on our website hourglasscosmetics.com

WHAT YOU DO:

• Achieve sales goals while delivering the highest levels of client service
• Present and sell merchandise in a professional manner through expert makeup applications
• Develop client base with thorough and consistent follow up protocols
• Manage all counter systems: daily sales analysis, assist with product orders, manage tester replacement and product rtv on a monthly basis
• Submit monthly counter schedule and manage a resident makeup artist
• Partner with supervisor to plan seasonal strategies, including store events
• Act as brand ambassador, developing relationships within cosmetic department and entire store

WHAT YOU’LL GAIN

• A wealth of experience
• In-depth understanding of how to efficiently brand manage a modern luxury brand.
• Exposure and experience working senior leadership.
• Build strong relationships with retailer and customers.

YOU’LL LOVE THIS JOB IF:

• Strong communicator and collaborator: You work and communicate effectively with all customers and members of the organization.
• Inspirational makeup artist: You are a great makeup artist that has a proven track record in coaching to deliver high performance and is able to connect artistry and selling. 
• Results-oriented: You are a strong seller. You have a bias for action.
• Curious: You have a genuine interest and personal passion for beauty, luxury, design & art.
• You are PASSIONATE about beauty: You are eager to learn and absorb all things related to beauty and how to build a counter business.

QUALIFICATIONS

• Experience in retail cosmetics management
• Excellent skills as a makeup artist and sales person
• Exhibit effective communication skills with clients, peers and management
• Analysis of sales results, forecasts and promotional planning
• Ability to use a computer keyboard, standard telephone and other related business equipment
• Availability to work weekends is required
• Previous clientele a plus

Your application will be stored in our system/CRM/etc for maximum 1 year after the date of your application. If you don’t want us to keep your details, please inform us by phone at 310-392-7799.

At Cision, we believe in empowering every individual to make an impact. Here, your voice is heard, your ideas are valued, and your unique perspective fuels our collective success. As part of our global team, you'll thrive in an environment that champions curiosity, collaboration, and innovation, all while making meaningful contributions to the brands we accelerate.  

Join us in shaping the future of communication and building authentic connections that matter. Whether you're solving complex problems or driving bold innovations, your growth is our success, and together, we’ll create the conversations of tomorrow.  

Empower your impact at Cision. Be seen, be understood, be you. 

The Role 

Cision is seeking an experienced Business Development Manager to join our New Business (Hunter) team, responsible for driving high-value, net-new revenue across the Mediterranean mid-markets, with a core focus on selling the PR Newswire suite of products.  

This is a full 360° new business role, owning complex sales cycles from initial prospecting through to close. The role requires a structured, data-led and consultative sales approach, positioning PR Newswire as a strategic communications platform aligned to measurable business outcomes.  

You will be expected to operate with discipline and commercial judgement, applying MEDDICC methodology to qualify, progress and forecast opportunities accurately.  

About PR Newswire  

PR Newswire is Cision’s flagship communications distribution platform, enabling organisations to securely distribute news to verified journalists, media outlets, influencers and key stakeholders at scale.  

Used by PR, communications and marketing leaders globally, PR Newswire supports organisations to:  

• Increase brand visibility and credibility through earned media  

• Distribute press releases to targeted and trusted media audiences  

• Amplify content reach across digital and owned channels  

• Measure and demonstrate the impact of communications activity 

In this role, you will position PR Newswire as a strategic investment that underpins reputation management, brand growth and communications effectiveness.  

Duties and Responsibilities 

The role includes, but is not limited to: 

• Own and drive new business acquisition across the Mediterranean mid-markets, selling the PR Newswire suite of products.  

• Proactively generate pipeline through disciplined outbound activity, including cold calling, LinkedIn and tools such as Cognism   

• Apply MEDDICC rigorously to qualify opportunities, ensuring clarity around metrics  

• Position PR Newswire’s value proposition against clearly defined business outcomes and success metrics.  

• Lead complex, consultative sales conversations with senior stakeholders and decision makers.  

• Deliver high-impact online and in-person product demonstrations tailored to customer objectives.  

• Build and maintain a high-quality pipeline with strong forecast accuracy.  

• Consistently achieve activity KPIs and revenue targets in line with senior-level expectations.  

• Maintain structured, insight-led engagement with prospects throughout the buyer’s journey.  

• Ensure accurate, timely and detailed CRM accuracy within Salesforce, aligned to MEDDICC standards.  

• Provide detailed reporting on pipeline accuracy, forecast, wins/losses, competitive positioning and market trends.  

• Act as an ambassador for Cision and PR Newswire at client meetings and relevant industry events.  

• Ensure full compliance with company policies, including data protection, confidentiality, diversity and equal opportunities.  

Essential Skills and Experience 

• Proven track record of exceeding new business targets in a B2B SaaS or platform-based sales environment.  

• Significant experience in senior-level new business development and complex deal execution.  

• Strong working knowledge and practical application of MEDDICC sales methodology.  

• Experience selling consultative, high-value solutions to mid-market or enterprise organisations.  

• Ability to engage, influence and negotiate with C-suite and senior decision makers.  

• Strong commercial acumen and data-driven decision-making capability.  

• Expertise in prospecting, qualification and pipeline management.  

• Experience or strong domain knowledge within PR, communications, marketing or media.  

• In-depth understanding of the Spanish Mediterranean business landscape.  

• Highly organised, self-directed and resilient, with excellent time-management skills.  

• Comfortable operating in a high-pressure, target-driven environment.  

• Strong attention to detail and commitment to CRM discipline.  

• Willingness to travel within the market on a quarterly basis.  

• Experience selling into Southern European markets, particularly Spain and Italy, would be advantageous, but not essential.  

• Fluent in English (written and spoken); Spanish proficiency is desirable.  

What We Offer 

Upon joining Cision, you will immediately have access to a range of benefits that are fully or partially funded by the company and form part of your overall benefits package. These benefits include:

• Cision Group Personal Pension Scheme
• Life Assurance
• Healthcare cash plan
• Dental Insurance
• Private Medical Insurance (For directors and above only)
• Gym Subsidy
• Cycle to Work
• Discounted Dining
• Virtual GP
• Employee Assistance Programme (EAP)
• Eye Care Test
• Cision Global Charitable Giving Program
• BenefitHub (Retail discounts)

If this opportunity feels like the right fit for you, we’d love to hear from you! Please note that for this role, we are only able to consider candidates who are already based in the country of employment.

#LI-FR1 #LI-Hybrid

As a global leader in PR, marketing and social media management technology and intelligence, Cision helps brands and organizations to identify, connect and engage with customers and stakeholders to drive business results. PR Newswire, a network of over 1.1 billion influencers, in-depth monitoring, analytics and its Brandwatch and Falcon.io social media platforms headline a premier suite of solutions. Cision has offices in 24 countries throughout the Americas, EMEA and APAC. For more information about Cision's award-winning solutions, including its next-gen Cision Communications Cloud®, visit www.cision.com and follow @Cision on Twitter. 

Cision is committed to fostering an inclusive environment where all employees can be their authentic selves and perform at their best. We believe diversity, equity, and inclusion is vital to driving our culture, sparking innovation and achieving long-term success. Cision is proud to have joined more than 600 companies in signing the CEO Action for Diversity & Inclusion™ pledge and named a “Top Diversity Employer” for 2021 by DiversityJobs.com. 

Cision is proud to be an equal opportunity employer, seeking to create a welcoming and diverse environment. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, gender identity or expression, sexual orientation, national origin, genetics, disability, age, veteran status, or other protected statuses. 

Cision is committed to the full inclusion of all qualified individuals. In keeping with our commitment, Cision will take the steps to assure that people with disabilities are provided reasonable accommodations. Accordingly, if reasonable accommodation is required to fully participate in the job application or interview process, to perform the essential functions of the position, and/or to receive all other benefits and privileges of employment, please contact hr.support@cision.com 

Please review our Global Candidate Data Privacy Statement to learn about Cision’s commitment to protecting personal data collected during the hiring process.  

At Cision, we believe in empowering every individual to make an impact. Here, your voice is heard, your ideas are valued, and your unique perspective fuels our collective success. As part of our global team, you'll thrive in an environment that champions curiosity, collaboration, and innovation, all while making meaningful contributions to the brands we accelerate.  

Join us in shaping the future of communication and building authentic connections that matter. Whether you're solving complex problems or driving bold innovations, your growth is our success, and together, we’ll create the conversations of tomorrow.  

Empower your impact at Cision. Be seen, be understood, be you. 

The Role 

Cision is seeking an experienced Business Development Manager to join our New Business (Hunter) team, responsible for driving high-value, net-new revenue across the Mediterranean mid-markets, with a core focus on selling the PR Newswire suite of products.  

This is a full 360° new business role, owning complex sales cycles from initial prospecting through to close. The role requires a structured, data-led and consultative sales approach, positioning PR Newswire as a strategic communications platform aligned to measurable business outcomes.  

You will be expected to operate with discipline and commercial judgement, applying MEDDICC methodology to qualify, progress and forecast opportunities accurately.  

About PR Newswire  

PR Newswire is Cision’s flagship communications distribution platform, enabling organisations to securely distribute news to verified journalists, media outlets, influencers and key stakeholders at scale.  

Used by PR, communications and marketing leaders globally, PR Newswire supports organisations to:  

• Increase brand visibility and credibility through earned media  

• Distribute press releases to targeted and trusted media audiences  

• Amplify content reach across digital and owned channels  

• Measure and demonstrate the impact of communications activity 

In this role, you will position PR Newswire as a strategic investment that underpins reputation management, brand growth and communications effectiveness.  

Duties and Responsibilities 

The role includes, but is not limited to: 

• Own and drive new business acquisition across the Mediterranean mid-markets, selling the PR Newswire suite of products.  

• Proactively generate pipeline through disciplined outbound activity, including cold calling, LinkedIn and tools such as Cognism   

• Apply MEDDICC rigorously to qualify opportunities, ensuring clarity around metrics  

• Position PR Newswire’s value proposition against clearly defined business outcomes and success metrics.  

• Lead complex, consultative sales conversations with senior stakeholders and decision makers.  

• Deliver high-impact online and in-person product demonstrations tailored to customer objectives.  

• Build and maintain a high-quality pipeline with strong forecast accuracy.  

• Consistently achieve activity KPIs and revenue targets in line with senior-level expectations.  

• Maintain structured, insight-led engagement with prospects throughout the buyer’s journey.  

• Ensure accurate, timely and detailed CRM accuracy within Salesforce, aligned to MEDDICC standards.  

• Provide detailed reporting on pipeline accuracy, forecast, wins/losses, competitive positioning and market trends.  

• Act as an ambassador for Cision and PR Newswire at client meetings and relevant industry events.  

• Ensure full compliance with company policies, including data protection, confidentiality, diversity and equal opportunities.  

Essential Skills and Experience 

• Proven track record of exceeding new business targets in a B2B SaaS or platform-based sales environment.  

• Significant experience in senior-level new business development and complex deal execution.  

• Strong working knowledge and practical application of MEDDICC sales methodology.  

• Experience selling consultative, high-value solutions to mid-market or enterprise organisations.  

• Ability to engage, influence and negotiate with C-suite and senior decision makers.  

• Strong commercial acumen and data-driven decision-making capability.  

• Expertise in prospecting, qualification and pipeline management.  

• Experience or strong domain knowledge within PR, communications, marketing or media.  

• In-depth understanding of the Spanish Mediterranean business landscape.  

• Highly organised, self-directed and resilient, with excellent time-management skills.  

• Comfortable operating in a high-pressure, target-driven environment.  

• Strong attention to detail and commitment to CRM discipline.  

• Willingness to travel within the market on a quarterly basis.  

• Experience selling into Southern European markets, particularly Spain and Italy, would be advantageous, but not essential.  

• Fluent in English (written and spoken); Spanish proficiency is desirable.  

What We Offer 

Upon joining Cision, you will immediately have access to a range of benefits that are fully or partially funded by the company and form part of your overall benefits package. These benefits include:

• Cision Group Personal Pension Scheme
• Life Assurance
• Healthcare cash plan
• Dental Insurance
• Private Medical Insurance (For directors and above only)
• Gym Subsidy
• Cycle to Work
• Discounted Dining
• Virtual GP
• Employee Assistance Programme (EAP)
• Eye Care Test
• Cision Global Charitable Giving Program
• BenefitHub (Retail discounts)

If this opportunity feels like the right fit for you, we’d love to hear from you! Please note that for this role, we are only able to consider candidates who are already based in the country of employment.

#LI-FR1 #LI-Hybrid

As a global leader in PR, marketing and social media management technology and intelligence, Cision helps brands and organizations to identify, connect and engage with customers and stakeholders to drive business results. PR Newswire, a network of over 1.1 billion influencers, in-depth monitoring, analytics and its Brandwatch and Falcon.io social media platforms headline a premier suite of solutions. Cision has offices in 24 countries throughout the Americas, EMEA and APAC. For more information about Cision's award-winning solutions, including its next-gen Cision Communications Cloud®, visit www.cision.com and follow @Cision on Twitter. 

Cision is committed to fostering an inclusive environment where all employees can be their authentic selves and perform at their best. We believe diversity, equity, and inclusion is vital to driving our culture, sparking innovation and achieving long-term success. Cision is proud to have joined more than 600 companies in signing the CEO Action for Diversity & Inclusion™ pledge and named a “Top Diversity Employer” for 2021 by DiversityJobs.com. 

Cision is proud to be an equal opportunity employer, seeking to create a welcoming and diverse environment. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, gender identity or expression, sexual orientation, national origin, genetics, disability, age, veteran status, or other protected statuses. 

Cision is committed to the full inclusion of all qualified individuals. In keeping with our commitment, Cision will take the steps to assure that people with disabilities are provided reasonable accommodations. Accordingly, if reasonable accommodation is required to fully participate in the job application or interview process, to perform the essential functions of the position, and/or to receive all other benefits and privileges of employment, please contact hr.support@cision.com 

Please review our Global Candidate Data Privacy Statement to learn about Cision’s commitment to protecting personal data collected during the hiring process.  

Vehicle Technician – Charles Hurst Belfast Belfast BYD
Hours: Monday–Thursday 8:15–5pm, Friday 8:30–4pm, Saturday 9–1pm on a rota basis (1 in 4)
Salary: OTE up to £42,600 (including £34,000 basic + £6,600 bonus potential)

Charles Hurst are recruiting for a Vehicle Technician / Mechanic to join our fantastic workshop in Belfast BYD. While working alongside other experienced technicians, you will play a vital role in carrying out vehicle health checks using the latest technology, conducting services, and completing repairs to the highest standards.

You will report to the accomplished Aftersales Manager, who will provide ongoing support to ensure you have the tools needed to succeed. We also offer excellent training and career progression opportunities, including manufacturer-accredited schemes and Hybrid & Electric training to accelerate your career further.

If you are interested in organising a chat regarding this role, please contact MatthewOrchard-Lisle@charleshurstgroup.co.uk

• Carrying out vehicle health checks using the latest technology
• Conducting vehicle service in accordance with manufacturers guidelines and customer requests
• Carrying out any additional repairs once authorised by the customer
• Warranty repairs as per the manufacturer’s guidelines and relevant write up is complete
• Taking the customers vehicle out on a road test to ensure all faults are rectified
• Complete all relevant paperwork to a high standard

The ideal candidate will have the following to be considered for this role: NVQ Level 3 in Light Vehicle Maintenance and Repair or equivalent, motor industry experience (brand or non-brand), and a full and valid driving licence. You’ll be self-motivated whilst being able to support your team, ambitious and eager to learn, and are able to work to and maintain the highest of standards to all vehicles that take a spin through our doors

Vehicle Technician – Charles Hurst Belfast Nissan
Hours: Monday–Thursday 8:15–5pm, Friday 8:30–4pm, Saturday 9–1pm on a rota basis (1 in 4)
Salary: OTE up to £42,600 (including £34,000 basic + £6,600 bonus potential)

Charles Hurst are recruiting for a Vehicle Technician / Mechanic to join our fantastic workshop in Belfast Nissan. While working alongside other experienced technicians, you will play a vital role in carrying out vehicle health checks using the latest technology, conducting services, and completing repairs to the highest standards.

You will report to the accomplished Aftersales Manager, who will provide ongoing support to ensure you have the tools needed to succeed. We also offer excellent training and career progression opportunities, including manufacturer-accredited schemes and Hybrid & Electric training to accelerate your career further.

If you are interested in organising a chat regarding this role, please contact adrianjohnston@charleshurstgroup.co.uk or contact the number on 02890383527.

• Carrying out vehicle health checks using the latest technology
• Conducting vehicle service in accordance with manufacturers guidelines and customer requests
• Carrying out any additional repairs once authorised by the customer
• Warranty repairs as per the manufacturer’s guidelines and relevant write up is complete
• Taking the customers vehicle out on a road test to ensure all faults are rectified
• Complete all relevant paperwork to a high standard

The ideal candidate will have the following to be considered for this role: NVQ Level 3 in Light Vehicle Maintenance and Repair or equivalent, motor industry experience (brand or non-brand), and a full and valid driving licence. You’ll be self-motivated whilst being able to support your team, ambitious and eager to learn, and are able to work to and maintain the highest of standards to all vehicles that take a spin through our doors.

Full Time Department Manager required for a big box retail unit. Must have experience of managing large teams in a pressurised environment. Will suit an experienced big store supervisor, small store assistant/ store manager or big store department manager. 

As a Junior Partnership Manager you’ll play a key role in driving the next phase of growth for the Partnerships channel within the HelloFresh Group. You will support the expansion of our acquisition ecosystem by sourcing, developing, and managing high-impact partnerships across the UK for both HelloFresh and Green Chef.

In this role, you will focus on identifying new business opportunities, building a strong pipeline of potential partners, and managing end-to-end campaigns that maximise conversions and ROI. You will nurture and grow existing relationships while proactively securing new partners that drive scalable performance.

You’ll collaborate closely with local and global Growth Partnerships teams, bringing an innovative, commercial mindset to optimising partnership performance and unlocking new verticals. To succeed, you’ll bring hands-on experience in partnerships or affiliate marketing, strong relationship-building skills, and a passion for business development that fuels long-term, sustainable growth.

What You Will Be Doing:

In this role, you will support the Partnerships and & Affiliate Manager to drive growth across our Partnership channel. You will play a key role in building, optimising, and scaling partnerships with a strong focus on business development, campaign management and partner performance.

• Build and maintain a strong pipeline of new, high-quality partnership opportunities across priority industries and verticals
• Lead outbound outreach for the Partnerships channel - prospecting, pitching, and securing new acquisition-focused partnerships
• Support the Partnerships Manager in identifying and onboarding new business opportunities across a range of sectors
• Drive, nurture, and convert inbound partnership leads to fuel channel growth
• Lead specific Partnerships verticals, focusing on expanding existing relationships and bringing in new partners to deliver YoY growth
• Manage the housing and optimisation of partner offers on HelloPerkX Online to deliver partner value and grow platform reach
• Manage the B2B Retail Media sub-channel (Daily Deals, Gift Cards), focusing on accelerated YoY growth
• Create accurate forecasts and track key account metrics to prepare and present regular performance analyses and strategic insights
• Share insights, learnings, and best practices with wider local and international markets to enhance global performance

Who You Are:

• Experienced in partnerships, business development, or online marketing (ideally affiliate/growth), with hands-on campaign or account management experience
• Commercially minded with strong negotiation skills and an understanding of key growth metrics (CAC, ROI, CLTV) that drive partnership performance
• A natural relationship builder - strong people skills, confident communicator, and able to influence internal and external stakeholders
• Sales-driven with a proactive BD mindset, comfortable sourcing, pitching, and closing new partnership opportunities
• Analytical and data-driven, able to evaluate performance, spot trends, and use insights to optimise and scale partner activity
• Highly organised, independent, and adaptable - able to manage multiple deals, priorities, and deadlines in a fast-paced environment
• A problem solver who quickly identifies barriers and drives solutions that accelerate partner growth and channel performance
• A collaborative team player who contributes to a positive culture and works seamlessly across teams to achieve shared goals
• Motivated by ambitious targets, excited by growth, and passionate about building scalable partnerships that deliver long-term value

What you will get in return:

● 70% off HelloFresh or Green Chef boxes
● Company pension scheme
● Gym membership
● Bupa private medical insurance (including dental & family cover options)
● Electric vehicle scheme
● Mental health first aiders and an employee assistance programme
● Dog friendly office!
● Nursery support scheme
● Cycle to work scheme
● Group Life Assurance

Location: The HelloFresh Farm, 60 Worship Street, EC2A 2EZ, London

Hybrid Working Policy
We offer a hybrid working policy for eligible roles, allowing flexibility to work from home and in the office. For more details on eligibility and how this applies to the role you're applying for, please consult with your recruiter.

Next steps: Your application will be reviewed and if successful, a member of the Talent Acquisition Team will be in touch within 2 weeks.

To be considered for this role, you’ll need to have the independent right to work in the UK, as we're unfortunately unable to provide sponsorship at this time.

You are required to cooperate with HelloFresh in all health and safety matters. You are responsible for ensuring you take reasonable care of your own health, and safety as well as others who may be affected by the work activities you undertake. You must report incidents immediately and actively raise health and safety-related concerns to your Line Manager. As part of our commitment to maintaining a safe and secure environment, we will process Disclosure and Barring Service (DBS) checks to the successful individual. Failure to disclose relevant information at application or throughout the process could affect your employment with the company.

Objective

The Store Manager is responsible for leading, managing and continuously developing all aspects of their store's business. They are accountable for creating and maintaining a positive and highly productive work environment that aligns with the company's mission. They will be responsible for consistently achieving sales & profitability goals, operational objectives, merchandising standards and developing a highly successful Sales, Operations, and Visual team that will be motivated to grow, contribute and advance with ALO.

Business Leader

• Develop and execute the brand's retail strategies including customer experience, client relations management, employee performance, and community connectivity increasing the brand awareness, driving traffic into the store, and broadening and developing the clientele base.
• Local market knowledge of clientele base and brand competitors.
• Aware of business trends that relate to the success of the store and brand.
• Make informed recommendations for store opportunities that will lead to increased sales, foot traffic and further enhance customer relationships and the overall in-store experience.
• Demonstrate strong business acumen through KPI’s to develop and support business driving strategies
• Lead team by leveraging company tools, incentives & strategies to support meeting sales goals
• Identify and communicate individual and team training needs.
• Impact fitting room conversion ensuring that all clients are attended to in the fitting rooms, that product needs are easily accessible, and sales execution is seamless and accurate.

People Leader

• Facilitate new hire onboarding, and on-going training for existing staff members
• Ensure that the Sales & Operations team exudes ALO's mission and guiding principles to effectively communicate to our visitors who we are, what we do and why we do what we do
• Consistently drive and motivate the store team utilizing company performance tools to evaluate, achieve and exceed individual sales goals and store KPIs (Conversion, Average Sales, UPT, etc.).
• Establish an individual development plan to support professional growth aspirations and talent needs at ALO
• Use company performance tools to evaluate management team and provide constant feedback to drive individual growth and improvement
• Monitor and address performance issues on a timely basis
• Conducts ongoing talent analysis of colleagues and establish career progression plans for key players and positions to result in retention of best talent and turnover reduction.
• Actively fill open positions prioritizing internal colleagues in Customer Experience, Commission and high-level selling areas.
• Interview, Hire, Train, Direct, Manage, Coach, Develop, Coordinate, Evaluate and discipline direct and indirect reports; establish strategy for work; provide insight and decision support; direct and manage team to meet or exceed performance behavioral expectations; address complaints from and resolve problems with colleagues
• Utilize check-in process as a tool for colleague talent development, promotion and advancement
• Ensure that all staff members adhere to the wardrobe standards for the current season, and always represent the ALO brand.

Operations Leader

• Ensure the staff's adherence to all store standards (cleanliness, maintenance, replenishment etc.) on selling floor and back of house
• Maintain Visual Merchandising standards and directives ensuring they are consistently upheld by the store team
• Supervise inventory management to ensure store shrink is at or below company target
• Complete all required daily and weekly reporting as requested
• Manage headcount and payroll objectives for the store staff
• Implement tactics to manage and maintain an effective P&L strategy
• Plan for future business needs to continually improve business results
• Ensure that all transfers, consolidations, pricing, shipping/receiving are done in compliance with all company policies and procedures
• Make well-versed recommendations to help improve the company's operational systems and processes

Business Partner

• Identify opportunities in product, sales, and team development and strategically present ideas and solutions to corporate
• Satisfactorily resolve all customer issues and/or complaints in a timely manner
• Collaborate with cross-functional business partners to support organizational goals
• Communicate effectively and efficiently with all levels in the organization, including the executive team
• Partner with field and corporate leaders to establish effective in-season long term strategies aligned with company initiatives
• Demonstrate an ability to navigate the organization with a balance of business need and brand culture
• Conduct regular store meetings (i.e., morning, weekly, monthly, etc.) to motivate the team, and communicate brand activities and initiatives
• Consistently reinforce company standards and policies and hold staff accountable in partnership with corporate

Store Manager Qualifications:

• Prior experience within retail or related industry experience
• Working knowledge of MS Office (Word, Excel and Outlook)
• Experience managing and leading a team
• Dynamic interpersonal and communication skills, both verbal and written
• Extraordinary guest experience, organizational and time management skills
• Agile with the ability to handle multiple tasks in a changing environment
• Aligns with and embodies ALO's Guiding Principles
• Highly Motivated by driving business in a fast-paced, innovative environment
• Business owner mindset with an entrepreneurial spirit
• Independent work ethic, time management skills, and personal accountability

Candidates must have the right to live and work in the UK. 

Diversity and Inclusion statement 

As an Equal Opportunity Employer, ALO does not discriminate against applicants or employees because of race, colour, creed, religion, sex, national origin, veteran status, disability, age, citizenship, marital or domestic/civil partnership status, sexual orientation, gender identity or expression or because of any other status or condition protected by statutory law. We are committed to an active Inclusion, Diversity and Equal Opportunities Policy, which starts with our recruitment and selection process, and we are happy to talk flexible working.

Interview Process adjustments  

If you consider yourself to require reasonable adjustments to any part of our recruitment process, we invite you to share those requirements with us when completing your application or by emailing europehr@aloyoga.com.We will make every effort to ensure your needs are met to provide a fair and transparent process of assessment. 

#LI-JJ1

#LI-4

#li-onsite

The Impact You’ll Be Contributing to Moloco: 

As a Strategic Growth (Senior) Manager you will partner with MCM (Moloco Commerce Media) customers to help them build out a retail media business. You will manage customer relationships with large retailers and marketplaces, functioning as a client Go-To-Market (GTM) expert, educating and advising on pricing strategy, scalable ad policies, selling performance campaigns, campaign management and optimisation, and how to scale a retail media business.

The Opportunity: 

• Enable our customers to be successful by growing their ads business; crafting GTM strategies with our MCM clients to help drive incremental ad revenue growth.
• Identify growth levers and product improvement opportunities.
• Build and manage strategic partnerships with deep understanding of customer verticals.
• Educate business users and advertisers on performance ads values and operations.
• Identify actionable growth initiatives and execute flawlessly to achieve goals.
• Enable decision-making with a data-driven strategy and valuable insights.
• Translate complex data analysis into simple language for clear communications.
• Capture customers’ needs and devise optimized and productive solutions.
• Lead multiple client meetings and regular business reviews.

How Do I Know if the Role is Right For Me? 

• 2-6 years of relevant work experience, ideally gained in Ad-tech, enterprise software, or strategy consulting.
• Outstanding communication skills to build trustworthy relationships with clients.
• Great co-working skills with multiple stakeholders to accomplish business goals.
• Experience managing and executing strategic programs.
• Excellence in problem-solving, logical and out-of-box thinking to meet customer needs.
• Rigour with data.
• Comfort working in a 0-1 environment with willingness to embrace ambiguity.
• Ownership and passion for continuous growth and creating real value.
• Detail oriented, and yet willing to embrace ambiguity.
• Ability to adapt to a fast-growing global company.
• Fluency in English (French is a bonus).

Nice-to-have:

• Mobile/internet industry and performance advertising/Ad-tech experience.
• Retail media experience or exposure.
• Exposure to ML-based products.

BMW Motorcycle Technician – BMW Mottorad
Hours: 41 hours per week with potential of a 4 day working week depending on experience
Salary: OTE up to £42,600 (including £30,000 - £36,000 DOE basic  + £6,600 bonus potential)

We are recruiting for a BMW Motorcycle Technician / Motorcycle Mechanic to join our outstanding workshop. Working alongside highly skilled technicians, you will play a key role in carrying out motorcycle health checks using the latest BMW diagnostic technology, performing routine services, and completing mechanical and electrical repairs to the highest standards.

You will report directly to our experienced Aftersales Manager, who will provide continuous support to ensure you have everything you need to excel. We also offer excellent training and career development opportunities, including BMW Motorrad manufacturer-accredited programmes, helping you accelerate your career even further.

Responsibilities:

• Carrying out motorcycle health checks using the latest BMW Motorrad diagnostic systems
• Performing motorcycle servicing and repairs in line with BMW manufacturer guidelines and customer requirements
• Completing additional repairs once authorised by the customer
• Undertaking warranty repairs in accordance with BMW standards and completing all associated documentation correctly
• Road-testing motorcycles to ensure faults have been fully resolved
• Completing all relevant paperwork to a high professional standard

The ideal candidate will have the following to be considered but this is not essential for this role: NVQ Level 3 in Light Vehicle Maintenance and Repair or equivalent, motor industry experience (brand or non-brand), and a full and valid motorcycle driving licence.

Objective

The Visual Lead is responsible for achieving store sales & maximizing profitability through Visual Merchandising in partnership with the Visual Manager. The Visual Lead will work closely with the Operations & Visual Manager in initiating, delegating work, and providing feedback to the team to achieve optimal results supporting total store operations.   

Visual Leader 

• Manage execution of key operational functions including shipment, receiving and processing, reverse transfers, sales floor recovery, intra-day sales floor replenishment, floor set updates, and supply management
• Maintains strategic product presentation and merchandising by ensuring product recovery, restock, destock, and making visual merchandising change in accordance with directive and with partnership of the Visual Manager
• Effectively plans Visual floor changes with the management team through payroll management and adapting the zone and visual support to the needs of the business.
• Executes and maintains visual direction from planning through executing to meeting company expectations, budgets, timeline
• Utilizes reporting tools in partnership with management to identify business opportunities with product placement, outfitting, and stock levels. Makes changes as necessary 

Business Leader  

• Partner with Operations & Visual Manager to manage reporting, budgets, expenses, inventory control, supplies, vendor relationships, technology, and facilities to ensure maintained and maximized 
• Demonstrate strong business acumen by leveraging metrics to support business-driving strategies 
• Move dynamically on the retail floor to assess and fulfill the needs of the business, team and guests 

People Leader 

• Leads by example and inspires staff in daily operations and guest experience
• Partner with management to provide coaching, guidance and direction to Associates; responsible for recruitment and development of talent
• Use company performance tools to evaluate each operations associate and provide constant feedback to drive individual growth and improvement in partnership with the store leader 

Business Partner  

• Collaborate with Operations Lead to ensure cross-functional training, and Sales & Service Lead to ensure the business is well-executed 
• Execute company-level operations-focused directives, projects and initiates, in partnership with the Operations & Visual Manager (e.g. from the SCC)
• Open and close the store in accordance to visual standards 

Visual Lead Qualifications: 

• Prior work experience in a client-centric, sales environment 
• Proven leadership capabilities demonstrating excellent decision making 
• Values feedback, receptive to receiving feedback and eager to provide
• Self-motivated with a desire to achieve results and excel individually, and as a team
• Excellent interpersonal and written communication skills
• Aligns with and embodies ALO’s values
• Proof of right to live and work in the UK 

Visual Lead Schedule: 

The Visual Lead is full-time and requires 32-40 hours per week fulfilling the job description as stated above. To build a balanced schedule that supports the needs of the business and our teams, we expect all full-time employees to be available for opening, closing and weekend shifts, which may be subject to change. All Employees are expected to be able to work from the week of and including “Black Friday” until the end of the holiday season, first week of January.  

Diversity and Inclusion statement 

As an Equal Opportunity Employer, ALO does not discriminate against applicants or employees because of race, colour, creed, religion, sex, national origin, veteran status, disability, age, citizenship, marital or domestic/civil partnership status, sexual orientation, gender identity or expression or because of any other status or condition protected by statutory law. We are committed to an active Inclusion, Diversity and Equal Opportunities Policy, which starts with our recruitment and selection process, and we are happy to talk flexible working.

Interview Process adjustments  

If you consider yourself to require reasonable adjustments to any part of our recruitment process, we invite you to share those requirements with us when completing your application or by emailing europehr@aloyoga.com.We will make every effort to ensure your needs are met to provide a fair and transparent process of assessment. 
 

Objective 

The Operations Associate is critical in the store team and is responsible for driving to profitability and efficiency. The Operations Associate will work closely with the Operations & Visual Manager & Operations Lead in initiating, completing work, and providing feedback to the team to achieve optimal results supporting total store operations. This is a 6-month, fixed-term contract. 

Key Job Responsibilities 

• Execute inventory management processes effectively with a focus on maximizing inventory accuracy and reducing shrink
• Investigate and root cause inventory accuracy issues, partnering with the General Manager to escalate process or system gaps
• Support execution of key operational functions including shipment, receiving and processing, reverse transfers, sales floor recovery, intra-day sales floor replenishment, floor set updates, and supply management
• Maintain and champion strong visual standards for the sales floor
• Work closely with reporting, budgets, expenses, inventory control, supplies, vendor relationships, technology, and facilities to ensure maintained and maximized
• Support a safe work environment and efficient operation through strong stockroom standards and processes
• Move dynamically on the retail floor to assess and fulfill the needs of the business, team and guests
• Execute company-level operations-focused directives, projects and initiates, in partnership with the Operations & Visual Manager & Operations Lead.  
• Assists in processing shipment and ensuring product flow; including but not limited to visual merchandising placement and daily replenishment excellence
• Demonstrate strong business acumen by leveraging metrics to support business-driving strategies
• Resolve client needs quickly & effectively ensuring customer satisfaction
• Identify product concerns and communicate inventory needs to support the business goals
• Support other areas of the business, including Sales & Service and Cashier, as needed 

Operations Associate Qualifications 

• Preferred prior work experience in a client-centric, sales & operational environment 
• Passion for customer service and delivering exceptional experiences
• High energy, upbeat and enthusiastic with the ability to integrate fun and work
• Self-motivated with a desire to achieve results and excel individually, and as a team
• Fosters genuine connection through empathy, compassion, integrity and building trusting relationships
• Aligns with and embodies ALO's Guiding Principles
• Proof of right to live and work in the UK 

Operations Associate Schedule 

Part-Time associates are expected to work up to 29 hours per week; Full-Time associates are expected to work 32-40 hours per week with 100% of their work week in operations and floor support. All employees' availability must suit the needs of the business, which are subject to change. The General Manager determines availability needs and creates a schedule including morning, evening, and weekend shifts, which may be subject to change. All Employees are expected to be able to work from the week of and including “Black Friday” until the end of the holiday season, first week of January. 

Diversity and Inclusion statement 

As an Equal Opportunity Employer, ALO does not discriminate against applicants or employees because of race, colour, creed, religion, sex, national origin, veteran status, disability, age, citizenship, marital or domestic/civil partnership status, sexual orientation, gender identity or expression or because of any other status or condition protected by statutory law. We are committed to an active Inclusion, Diversity and Equal Opportunities Policy, which starts with our recruitment and selection process, and we are happy to talk flexible working. 

Interview Process adjustments  

If you consider yourself to require reasonable adjustments to any part of our recruitment process, we invite you to share those requirements with us when completing your application or by emailing europehr@aloyoga.com. We will make every effort to ensure your needs are met to provide a fair and transparent process of assessment. 

#LI-JJ1

#LI-2

#li-onsite

Objective 

The Operations Associate is critical in the store team and is responsible for driving to profitability and efficiency. The Operations Associate will work closely with the Operations & Visual Manager & Operations Lead in initiating, completing work, and providing feedback to the team to achieve optimal results supporting total store operations. This is a 6-month, fixed-term contract. 

Key Job Responsibilities 

• Execute inventory management processes effectively with a focus on maximizing inventory accuracy and reducing shrink
• Investigate and root cause inventory accuracy issues, partnering with the General Manager to escalate process or system gaps
• Support execution of key operational functions including shipment, receiving and processing, reverse transfers, sales floor recovery, intra-day sales floor replenishment, floor set updates, and supply management
• Maintain and champion strong visual standards for the sales floor
• Work closely with reporting, budgets, expenses, inventory control, supplies, vendor relationships, technology, and facilities to ensure maintained and maximized
• Support a safe work environment and efficient operation through strong stockroom standards and processes
• Move dynamically on the retail floor to assess and fulfill the needs of the business, team and guests
• Execute company-level operations-focused directives, projects and initiates, in partnership with the Operations & Visual Manager & Operations Lead.  
• Assists in processing shipment and ensuring product flow; including but not limited to visual merchandising placement and daily replenishment excellence
• Demonstrate strong business acumen by leveraging metrics to support business-driving strategies
• Resolve client needs quickly & effectively ensuring customer satisfaction
• Identify product concerns and communicate inventory needs to support the business goals
• Support other areas of the business, including Sales & Service and Cashier, as needed 

Operations Associate Qualifications 

• Preferred prior work experience in a client-centric, sales & operational environment 
• Passion for customer service and delivering exceptional experiences
• High energy, upbeat and enthusiastic with the ability to integrate fun and work
• Self-motivated with a desire to achieve results and excel individually, and as a team
• Fosters genuine connection through empathy, compassion, integrity and building trusting relationships
• Aligns with and embodies ALO's Guiding Principles
• Proof of right to live and work in the UK 

Operations Associate Schedule 

Part-Time associates are expected to work up to 29 hours per week; Full-Time associates are expected to work 32-40 hours per week with 100% of their work week in operations and floor support. All employees' availability must suit the needs of the business, which are subject to change. The General Manager determines availability needs and creates a schedule including morning, evening, and weekend shifts, which may be subject to change. All Employees are expected to be able to work from the week of and including “Black Friday” until the end of the holiday season, first week of January. 

Diversity and Inclusion statement 

As an Equal Opportunity Employer, ALO does not discriminate against applicants or employees because of race, colour, creed, religion, sex, national origin, veteran status, disability, age, citizenship, marital or domestic/civil partnership status, sexual orientation, gender identity or expression or because of any other status or condition protected by statutory law. We are committed to an active Inclusion, Diversity and Equal Opportunities Policy, which starts with our recruitment and selection process, and we are happy to talk flexible working. 

Interview Process adjustments  

If you consider yourself to require reasonable adjustments to any part of our recruitment process, we invite you to share those requirements with us when completing your application or by emailing europehr@aloyoga.com. We will make every effort to ensure your needs are met to provide a fair and transparent process of assessment. 

#LI-JJ1

#LI-2

#li-onsite

Objective 

The Operations Associate is critical in the store team and is responsible for driving to profitability and efficiency. The Operations Associate will work closely with the Operations & Visual Manager & Operations Lead in initiating, completing work, and providing feedback to the team to achieve optimal results supporting total store operations. This is a 6-month, fixed-term contract. 

Key Job Responsibilities 

• Execute inventory management processes effectively with a focus on maximizing inventory accuracy and reducing shrink
• Investigate and root cause inventory accuracy issues, partnering with the General Manager to escalate process or system gaps
• Support execution of key operational functions including shipment, receiving and processing, reverse transfers, sales floor recovery, intra-day sales floor replenishment, floor set updates, and supply management
• Maintain and champion strong visual standards for the sales floor
• Work closely with reporting, budgets, expenses, inventory control, supplies, vendor relationships, technology, and facilities to ensure maintained and maximized
• Support a safe work environment and efficient operation through strong stockroom standards and processes
• Move dynamically on the retail floor to assess and fulfill the needs of the business, team and guests
• Execute company-level operations-focused directives, projects and initiates, in partnership with the Operations & Visual Manager & Operations Lead.  
• Assists in processing shipment and ensuring product flow; including but not limited to visual merchandising placement and daily replenishment excellence
• Demonstrate strong business acumen by leveraging metrics to support business-driving strategies
• Resolve client needs quickly & effectively ensuring customer satisfaction
• Identify product concerns and communicate inventory needs to support the business goals
• Support other areas of the business, including Sales & Service and Cashier, as needed 

Operations Associate Qualifications 

• Preferred prior work experience in a client-centric, sales & operational environment 
• Passion for customer service and delivering exceptional experiences
• High energy, upbeat and enthusiastic with the ability to integrate fun and work
• Self-motivated with a desire to achieve results and excel individually, and as a team
• Fosters genuine connection through empathy, compassion, integrity and building trusting relationships
• Aligns with and embodies ALO's Guiding Principles
• Proof of right to live and work in the UK 

Operations Associate Schedule 

Part-Time associates are expected to work up to 29 hours per week; Full-Time associates are expected to work 32-40 hours per week with 100% of their work week in operations and floor support. All employees' availability must suit the needs of the business, which are subject to change. The General Manager determines availability needs and creates a schedule including morning, evening, and weekend shifts, which may be subject to change. All Employees are expected to be able to work from the week of and including “Black Friday” until the end of the holiday season, first week of January. 

Diversity and Inclusion statement 

As an Equal Opportunity Employer, ALO does not discriminate against applicants or employees because of race, colour, creed, religion, sex, national origin, veteran status, disability, age, citizenship, marital or domestic/civil partnership status, sexual orientation, gender identity or expression or because of any other status or condition protected by statutory law. We are committed to an active Inclusion, Diversity and Equal Opportunities Policy, which starts with our recruitment and selection process, and we are happy to talk flexible working. 

Interview Process adjustments  

If you consider yourself to require reasonable adjustments to any part of our recruitment process, we invite you to share those requirements with us when completing your application or by emailing europehr@aloyoga.com. We will make every effort to ensure your needs are met to provide a fair and transparent process of assessment. 

#LI-JJ1

#LI-2

#li-onsite

OVERVIEW

The Operations and Visual Manager is a critical member of the store leadership team accountable for bringing ALO’s operational and visual strategy to life in the store. This individual is passionate about inventory management, labor planning and scheduling, and visual execution – all with a lens on driving an efficient and effective store operation. This role’s north star is pointed at ensuring that the store is customer-ready at all times.  

RESPONSIBILITIES

Operations & Visual Leader 

• Oversee and support execution of key operational and visual processes 
• Investigate and root cause inventory accuracy issues, partnering with the General Manager to escalate process or system gaps
• Champion strong visual standards for the salesfloor by leveraging business performance data
• Support sell-through management by ensuring accuracy of inventory counts and coordinates labor hours to efficiently receive product deliveries
• Support a safe work environment and efficient operation  

Business Leader  

• Represent the business in meetings and on conference calls, in partnership with General Manager 
• Review, Monitor and partner with General Manager to manage the budget, reporting and other business data; including metrics (e.g. Expenses, Sell-Thru) and inform planning processes (e.g., quarterly business review and sales planning) 
• Future planning workflow business needs to protect optimal performance 

People Leader 

• Ensure that the Operations and Visual team exudes ALO's mission and guiding principles to effectively communicate to our visitors who we are, what we do and why we do what we do
• Leads a team through accountability, continuous coaching on a regular basis, development of talent, and elevating effective communication throughout the Operations and Visual team
• Establish internal & external pipeline through succession planning and recruitment strategy
• Writes an effective schedule that prioritizes the best business strategy, in partnership with the General Manager 

Business Partner 

• Oversees the execution of certain deliverables on the ALO Sales and Service Model, protecting operational efficiency
• Collaborates and implement General/Store Manager’s vision and work cross-functionally with business partners, as directed, to support all-level organizational goals
• Demonstrate an ability to navigate the organization with a balance of business need and brand culture 

QUALIFICATIONS

• 3-5 years of retail or related industry leadership experience  
• Working knowledge of MS Office (Word, Excel and Outlook) 
• Extraordinary interpersonal and communication skills, both verbal and written
• Agile with the ability to handle multiple tasks in a changing environment
• Highly Motivated by driving business in a fast-paced, innovative environment
• Business owner mindset with an entrepreneurial spirit 
• Independent work ethic, time management skills, and personal accountability 
• Aligns with and embodies ALO’s Guiding Principles
• Ability to lift, push, carry or otherwise move up to 50 pounds
• Ability to lift, bend, kneel, climb, crawl and/or twist, and safely climb up/down a ladder
• Ability to to stand and move for an entire shift
• Seniority Level: Mid-Senior level

Candidates must have the right to live and work in the UK

Operations & Visual Manager Schedule 

The Operations & Visual Manager role is a full-time role with a 40-hour workweek (5 days) In an effort to build a balanced schedule that supports the needs of the business and our teams, we expect all full-time employees to be available for opening, closing and weekend shifts. 

Diversity and Inclusion statement 

As an Equal Opportunity Employer, ALO does not discriminate against applicants or employees because of race, colour, creed, religion, sex, national origin, veteran status, disability, age, citizenship, marital or domestic/civil partnership status, sexual orientation, gender identity or expression or because of any other status or condition protected by statutory law. We are committed to an active Inclusion, Diversity and Equal Opportunities Policy, which starts with our recruitment and selection process, and we are happy to talk flexible working.

Interview Process adjustments  

If you consider yourself to require reasonable adjustments to any part of our recruitment process, we invite you to share those requirements with us when completing your application or by emailing europehr@aloyoga.com. We will make every effort to ensure your needs are met to provide a fair and transparent process of assessment. 

#LI-JJ1

#LI-4

#li-onsite

Objective

The Visual Lead is responsible for achieving store sales & maximizing profitability through Visual Merchandising in partnership with the Visual Manager. The Visual Lead will work closely with the Operations & Visual Manager in initiating, delegating work, and providing feedback to the team to achieve optimal results supporting total store operations.   

Visual Leader 

• Manage execution of key operational functions including shipment, receiving and processing, reverse transfers, sales floor recovery, intra-day sales floor replenishment, floor set updates, and supply management
• Maintains strategic product presentation and merchandising by ensuring product recovery, restock, destock, and making visual merchandising change in accordance with directive and with partnership of the Visual Manager
• Effectively plans Visual floor changes with the management team through payroll management and adapting the zone and visual support to the needs of the business.
• Executes and maintains visual direction from planning through executing to meeting company expectations, budgets, timeline
• Utilizes reporting tools in partnership with management to identify business opportunities with product placement, outfitting, and stock levels. Makes changes as necessary 

Business Leader  

• Partner with Operations & Visual Manager to manage reporting, budgets, expenses, inventory control, supplies, vendor relationships, technology, and facilities to ensure maintained and maximized 
• Demonstrate strong business acumen by leveraging metrics to support business-driving strategies 
• Move dynamically on the retail floor to assess and fulfill the needs of the business, team and guests 

People Leader 

• Leads by example and inspires staff in daily operations and guest experience
• Partner with management to provide coaching, guidance and direction to Associates; responsible for recruitment and development of talent
• Use company performance tools to evaluate each operations associate and provide constant feedback to drive individual growth and improvement in partnership with the store leader 

Business Partner  

• Collaborate with Operations Lead to ensure cross-functional training, and Sales & Service Lead to ensure the business is well-executed 
• Execute company-level operations-focused directives, projects and initiates, in partnership with the Operations & Visual Manager (e.g. from the SCC)
• Open and close the store in accordance to visual standards 

Visual Lead Qualifications: 

• Prior work experience in a client-centric, sales environment 
• Proven leadership capabilities demonstrating excellent decision making 
• Values feedback, receptive to receiving feedback and eager to provide
• Self-motivated with a desire to achieve results and excel individually, and as a team
• Excellent interpersonal and written communication skills
• Aligns with and embodies ALO's Guiding Principles
• Ability to lift, push, carry or otherwise move up to 50 pounds
• Ability to lift, bend, kneel, climb, crawl and/or twist, and safely climb up/down a ladder
• Ability to stand and move for an entire shift
• Proof of right to live and work in the UK 

Visual Lead Schedule: 

The Visual Lead is full-time and requires 32-40 hours per week fulfilling the job description as stated above. To build a balanced schedule that supports the needs of the business and our teams, we expect all full-time employees to be available for opening, closing and weekend shifts, which may be subject to change. All Employees are expected to be able to work from the week of and including “Black Friday” until the end of the holiday season, first week of January.  

Diversity and Inclusion statement 

As an Equal Opportunity Employer, ALO does not discriminate against applicants or employees because of race, colour, creed, religion, sex, national origin, veteran status, disability, age, citizenship, marital or domestic/civil partnership status, sexual orientation, gender identity or expression or because of any other status or condition protected by statutory law. We are committed to an active Inclusion, Diversity and Equal Opportunities Policy, which starts with our recruitment and selection process, and we are happy to talk flexible working.

Interview Process adjustments  

If you consider yourself to require reasonable adjustments to any part of our recruitment process, we invite you to share those requirements with us when completing your application or by emailing europehr@aloyoga.com. We will make every effort to ensure your needs are met to provide a fair and transparent process of assessment. 

#LI-JJ1

#li-onsite

Role Objective 

The Operations Associate is critical in the store team and is responsible for driving to profitability and efficiency. The Operations Associate will work closely with the Operations & Visual Manager & Operations Lead in initiating, completing work, and providing feedback to the team to achieve optimal results supporting total store operations.   

Key Job Responsibilities 

• Execute inventory management processes effectively with a focus on maximizing inventory accuracy and reducing shrink
• Investigate and root cause inventory accuracy issues, partnering with the General Manager to escalate process or system gaps
• Support execution of key operational functions including shipment, receiving and processing, reverse transfers, sales floor recovery, intra-day sales floor replenishment, floor set updates, and supply management
• Maintain and champion strong visual standards for the sales floor
• Work closely with reporting, budgets, expenses, inventory control, supplies, vendor relationships, technology, and facilities to ensure maintained and maximized
• Support a safe work environment and efficient operation through strong stockroom standards and processes
• Move dynamically on the retail floor to assess and fulfill the needs of the business, team and guests
• Execute company-level operations-focused directives, projects and initiates, in partnership with the Operations & Visual Manager & Operations Lead.  
• Assists in processing shipment and ensuring product flow; including but not limited to visual merchandising placement and daily replenishment excellence
• Demonstrate strong business acumen by leveraging metrics to support business-driving strategies
• Resolve client needs quickly & effectively ensuring customer satisfaction
• Identify product concerns and communicate inventory needs to support the business goals
• Support other areas of the business, including Sales & Service and Cashier, as needed 

Operations Associate Qualifications 

• Preferred prior work experience in a client-centric, sales & operational environment 
• Passion for customer service and delivering exceptional experiences
• High energy, upbeat and enthusiastic with the ability to integrate fun and work
• Self-motivated with a desire to achieve results and excel individually, and as a team
• Fosters genuine connection through empathy, compassion, integrity and building trusting relationships
• Proof of right to live and work in the UK 

Operations Associate Schedule 

Part-Time associates are expected to work up to 29 hours per week; Full-Time associates are expected to work 32-40 hours per week with 100% of their work week in operations and floor support. All employees' availability must suit the needs of the business, which are subject to change. The General Manager determines availability needs and creates a schedule including morning, evening, and weekend shifts, which may be subject to change. All Employees are expected to be able to work from the week of and including “Black Friday” until the end of the holiday season, first week of January. 

Diversity and Inclusion statement 

As an Equal Opportunity Employer, ALO does not discriminate against applicants or employees because of race, colour, creed, religion, sex, national origin, veteran status, disability, age, citizenship, marital or domestic/civil partnership status, sexual orientation, gender identity or expression or because of any other status or condition protected by statutory law. We are committed to an active Inclusion, Diversity and Equal Opportunities Policy, which starts with our recruitment and selection process, and we are happy to talk flexible working. 

Interview Process adjustments  

If you consider yourself to require reasonable adjustments to any part of our recruitment process, we invite you to share those requirements with us when completing your application or by emailing Careers@aloyoga.com.We will make every effort to ensure your needs are met to provide a fair and transparent process of assessment. 

#LI-JJ1#li-onsite

OVERVIEW

The Operations Lead is critical in the store leadership team and is responsible for driving and coaching to profitability and efficiency. The Operations Lead will work closely with the Operations & Visual Manager in initiating, delegating work, and providing feedback to the team to achieve optimal results supporting total store operations. 

RESPONSIBILITIES

Operations Leader 

• Lead & execute inventory management processes effectively with a focus om maximizing inventory accuracy and reducing shrink
• Investigate and root cause inventory accuracy issues, partnering with the General Manager to escalate process or system gaps
• Manage execution of key operational functions including shipment, receiving and processing, reverse transfers, sales floor recovery, intra-day sales floor replenishment, floor set updates, and supply management
• Champion strong visual standards for the sales floor
• Support a safe work environment and efficient operation through strong stockroom standards and processes 

Business Leader  

• Partner with Operations & Visual Manager to manage reporting, budgets, expenses, inventory control, supplies, vendor relationships, technology, and facilities to ensure maintained and maximized 
• Demonstrate strong business acumen by leveraging metrics to support business-driving strategies 
• Move dynamically on the retail floor to assess and fulfill the needs of the business, team and guests 

People Leader 

• Leads by example and inspires staff in daily operations and guest experience.
• Directly oversee the Operations Associates; responsible for recruitment and development of talent
• Use company performance tools to evaluate each operations associate and provide constant feedback to drive individual growth and improvement in partnership with the store leader 

Business Partner 

• Collaborate with Visual Lead to ensure cross-functional training, and Sales & Service Lead to ensure the business is well-executed 
• Execute company-level operations-focused directives, projects and initiates, in partnership with the Operations & Visual Manager (e.g. from the SCC) 

Operations Lead Qualifications: 

• Prior work experience in a client-centric, sales environment 
• Proven leadership capabilities demonstrating excellent decision making 
• Values feedback, receptive to receiving feedback and eager to provide 
• Self-motivated with a desire to achieve results and excel individually, and as a team
• Excellent interpersonal and written communication skills
• Aligns with and embodies ALO's Guiding Principles
• Ability to lift, push, carry or otherwise move up to 50 pounds
• Ability to lift, bend, kneel, climb, crawl and/or twist, and safely climb up/down a ladder
• Ability to stand and move for an entire shift
• Proof of right to live and work in the UK 

Operations Lead Schedule: 

The Operations Lead role is full-time and requires 32-40 hours per week fulfilling the job description as stated above. To build a balanced schedule that supports the needs of the business and our teams, we expect all full-time employees to be available for opening, closing and weekend shifts , which may be subject to change. All Employees are expected to be able to work from the week of and including “Black Friday” until the end of the holiday season, first week of January. 

Diversity and Inclusion statement 

As an Equal Opportunity Employer, ALO does not discriminate against applicants or employees because of race, colour, creed, religion, sex, national origin, veteran status, disability, age, citizenship, marital or domestic/civil partnership status, sexual orientation, gender identity or expression or because of any other status or condition protected by statutory law. We are committed to an active Inclusion, Diversity and Equal Opportunities Policy, which starts with our recruitment and selection process, and we are happy to talk flexible working.

Interview Process adjustments  

If you consider yourself to require reasonable adjustments to any part of our recruitment process, we invite you to share those requirements with us when completing your application or by emailing europehr@aloyoga.com. We will make every effort to ensure your needs are met to provide a fair and transparent process of assessment. 

#LI-JJ1

#li-onsite

Objective 

The Operations Associate is critical in the store team and is responsible for driving to profitability and efficiency. The Operations Associate will work closely with the Operations & Visual Manager & Operations Lead in initiating, completing work, and providing feedback to the team to achieve optimal results supporting total store operations. This is a 6-month, fixed-term contract. 

Key Job Responsibilities 

• Execute inventory management processes effectively with a focus on maximizing inventory accuracy and reducing shrink
• Investigate and root cause inventory accuracy issues, partnering with the General Manager to escalate process or system gaps
• Support execution of key operational functions including shipment, receiving and processing, reverse transfers, sales floor recovery, intra-day sales floor replenishment, floor set updates, and supply management
• Maintain and champion strong visual standards for the sales floor
• Work closely with reporting, budgets, expenses, inventory control, supplies, vendor relationships, technology, and facilities to ensure maintained and maximized
• Support a safe work environment and efficient operation through strong stockroom standards and processes
• Move dynamically on the retail floor to assess and fulfill the needs of the business, team and guests
• Execute company-level operations-focused directives, projects and initiates, in partnership with the Operations & Visual Manager & Operations Lead.  
• Assists in processing shipment and ensuring product flow; including but not limited to visual merchandising placement and daily replenishment excellence
• Demonstrate strong business acumen by leveraging metrics to support business-driving strategies
• Resolve client needs quickly & effectively ensuring customer satisfaction
• Identify product concerns and communicate inventory needs to support the business goals
• Support other areas of the business, including Sales & Service and Cashier, as needed 

Operations Associate Qualifications 

• Preferred prior work experience in a client-centric, sales & operational environment 
• Passion for customer service and delivering exceptional experiences
• High energy, upbeat and enthusiastic with the ability to integrate fun and work
• Self-motivated with a desire to achieve results and excel individually, and as a team
• Fosters genuine connection through empathy, compassion, integrity and building trusting relationships
• Aligns with and embodies ALO's Guiding Principles
• Proof of right to live and work in the UK 

Operations Associate Schedule 

Part-Time associates are expected to work up to 29 hours per week; Full-Time associates are expected to work 32-40 hours per week with 100% of their work week in operations and floor support. All employees' availability must suit the needs of the business, which are subject to change. The General Manager determines availability needs and creates a schedule including morning, evening, and weekend shifts, which may be subject to change. All Employees are expected to be able to work from the week of and including “Black Friday” until the end of the holiday season, first week of January. 

Diversity and Inclusion statement 

As an Equal Opportunity Employer, ALO does not discriminate against applicants or employees because of race, colour, creed, religion, sex, national origin, veteran status, disability, age, citizenship, marital or domestic/civil partnership status, sexual orientation, gender identity or expression or because of any other status or condition protected by statutory law. We are committed to an active Inclusion, Diversity and Equal Opportunities Policy, which starts with our recruitment and selection process, and we are happy to talk flexible working. 

Interview Process adjustments  

If you consider yourself to require reasonable adjustments to any part of our recruitment process, we invite you to share those requirements with us when completing your application or by emailing europehr@aloyoga.com. We will make every effort to ensure your needs are met to provide a fair and transparent process of assessment. 

#LI-JJ1

#LI-2

#li-onsite

OVERVIEW

The Operations and Visual Manager is a critical member of the store leadership team accountable for bringing ALO’s operational and visual strategy to life in the store. This individual is passionate about inventory management, labor planning and scheduling, and visual execution – all with a lens on driving an efficient and effective store operation. This role’s north star is pointed at ensuring that the store is customer-ready at all times.  

RESPONSIBILITIES

Operations & Visual Leader 

• Oversee and support execution of key operational and visual processes 
• Investigate and root cause inventory accuracy issues, partnering with the General Manager to escalate process or system gaps
• Champion strong visual standards for the salesfloor by leveraging business performance data
• Support sell-through management by ensuring accuracy of inventory counts and coordinates labor hours to efficiently receive product deliveries
• Support a safe work environment and efficient operation  

Business Leader  

• Represent the business in meetings and on conference calls, in partnership with General Manager 
• Review, Monitor and partner with General Manager to manage the budget, reporting and other business data; including metrics (e.g. Expenses, Sell-Thru) and inform planning processes (e.g., quarterly business review and sales planning) 
• Future planning workflow business needs to protect optimal performance 

People Leader 

• Ensure that the Operations and Visual team exudes ALO's mission and guiding principles to effectively communicate to our visitors who we are, what we do and why we do what we do
• Leads a team through accountability, continuous coaching on a regular basis, development of talent, and elevating effective communication throughout the Operations and Visual team
• Establish internal & external pipeline through succession planning and recruitment strategy
• Writes an effective schedule that prioritizes the best business strategy, in partnership with the General Manager 

Business Partner 

• Oversees the execution of certain deliverables on the ALO Sales and Service Model, protecting operational efficiency
• Collaborates and implement General/Store Manager’s vision and work cross-functionally with business partners, as directed, to support all-level organizational goals
• Demonstrate an ability to navigate the organization with a balance of business need and brand culture 

QUALIFICATIONS

• 3-5 years of retail or related industry leadership experience  
• Working knowledge of MS Office (Word, Excel and Outlook) 
• Extraordinary interpersonal and communication skills, both verbal and written
• Agile with the ability to handle multiple tasks in a changing environment
• Highly Motivated by driving business in a fast-paced, innovative environment
• Business owner mindset with an entrepreneurial spirit 
• Independent work ethic, time management skills, and personal accountability 
• Aligns with and embodies ALO’s Guiding Principles
• Ability to lift, push, carry or otherwise move up to 50 pounds
• Ability to lift, bend, kneel, climb, crawl and/or twist, and safely climb up/down a ladder
• Ability to to stand and move for an entire shift
• Seniority Level: Mid-Senior level

Candidates must have the right to live and work in the UK

Operations & Visual Manager Schedule 

The Operations & Visual Manager role is a full-time role with a 40-hour workweek (5 days) In an effort to build a balanced schedule that supports the needs of the business and our teams, we expect all full-time employees to be available for opening, closing and weekend shifts. 

Diversity and Inclusion statement 

As an Equal Opportunity Employer, ALO does not discriminate against applicants or employees because of race, colour, creed, religion, sex, national origin, veteran status, disability, age, citizenship, marital or domestic/civil partnership status, sexual orientation, gender identity or expression or because of any other status or condition protected by statutory law. We are committed to an active Inclusion, Diversity and Equal Opportunities Policy, which starts with our recruitment and selection process, and we are happy to talk flexible working.

Interview Process adjustments  

If you consider yourself to require reasonable adjustments to any part of our recruitment process, we invite you to share those requirements with us when completing your application or by emailing europehr@aloyoga.com. We will make every effort to ensure your needs are met to provide a fair and transparent process of assessment. 

#LI-JJ1

#LI-4

#li-onsite

Objective

The Store Manager is responsible for leading, managing and continuously developing all aspects of their store's business. They are accountable for creating and maintaining a positive and highly productive work environment that aligns with the company's mission. They will be responsible for consistently achieving sales & profitability goals, operational objectives, merchandising standards and developing a highly successful Sales, Operations, and Visual team that will be motivated to grow, contribute and advance with ALO.

Business Leader

• Develop and execute the brand's retail strategies including customer experience, client relations management, employee performance, and community connectivity increasing the brand awareness, driving traffic into the store, and broadening and developing the clientele base.
• Local market knowledge of clientele base and brand competitors.
• Aware of business trends that relate to the success of the store and brand.
• Make informed recommendations for store opportunities that will lead to increased sales, foot traffic and further enhance customer relationships and the overall in-store experience.
• Demonstrate strong business acumen through KPI’s to develop and support business driving strategies
• Lead team by leveraging company tools, incentives & strategies to support meeting sales goals
• Identify and communicate individual and team training needs.
• Impact fitting room conversion ensuring that all clients are attended to in the fitting rooms, that product needs are easily accessible, and sales execution is seamless and accurate.

People Leader

• Facilitate new hire onboarding, and on-going training for existing staff members
• Ensure that the Sales & Operations team exudes ALO's mission and guiding principles to effectively communicate to our visitors who we are, what we do and why we do what we do
• Consistently drive and motivate the store team utilizing company performance tools to evaluate, achieve and exceed individual sales goals and store KPIs (Conversion, Average Sales, UPT, etc.).
• Establish an individual development plan to support professional growth aspirations and talent needs at ALO
• Use company performance tools to evaluate management team and provide constant feedback to drive individual growth and improvement
• Monitor and address performance issues on a timely basis
• Conducts ongoing talent analysis of colleagues and establish career progression plans for key players and positions to result in retention of best talent and turnover reduction.
• Actively fill open positions prioritizing internal colleagues in Customer Experience, Commission and high-level selling areas.
• Interview, Hire, Train, Direct, Manage, Coach, Develop, Coordinate, Evaluate and discipline direct and indirect reports; establish strategy for work; provide insight and decision support; direct and manage team to meet or exceed performance behavioral expectations; address complaints from and resolve problems with colleagues
• Utilize check-in process as a tool for colleague talent development, promotion and advancement
• Ensure that all staff members adhere to the wardrobe standards for the current season, and always represent the ALO brand.

Operations Leader

• Ensure the staff's adherence to all store standards (cleanliness, maintenance, replenishment etc.) on selling floor and back of house
• Maintain Visual Merchandising standards and directives ensuring they are consistently upheld by the store team
• Supervise inventory management to ensure store shrink is at or below company target
• Complete all required daily and weekly reporting as requested
• Manage headcount and payroll objectives for the store staff
• Implement tactics to manage and maintain an effective P&L strategy
• Plan for future business needs to continually improve business results
• Ensure that all transfers, consolidations, pricing, shipping/receiving are done in compliance with all company policies and procedures
• Make well-versed recommendations to help improve the company's operational systems and processes

Business Partner

• Identify opportunities in product, sales, and team development and strategically present ideas and solutions to corporate
• Satisfactorily resolve all customer issues and/or complaints in a timely manner
• Collaborate with cross-functional business partners to support organizational goals
• Communicate effectively and efficiently with all levels in the organization, including the executive team
• Partner with field and corporate leaders to establish effective in-season long term strategies aligned with company initiatives
• Demonstrate an ability to navigate the organization with a balance of business need and brand culture
• Conduct regular store meetings (i.e., morning, weekly, monthly, etc.) to motivate the team, and communicate brand activities and initiatives
• Consistently reinforce company standards and policies and hold staff accountable in partnership with corporate

Store Manager Qualifications:

• Prior experience within retail or related industry experience
• Working knowledge of MS Office (Word, Excel and Outlook)
• Experience managing and leading a team
• Dynamic interpersonal and communication skills, both verbal and written
• Extraordinary guest experience, organizational and time management skills
• Agile with the ability to handle multiple tasks in a changing environment
• Aligns with and embodies ALO's Guiding Principles
• Highly Motivated by driving business in a fast-paced, innovative environment
• Business owner mindset with an entrepreneurial spirit
• Independent work ethic, time management skills, and personal accountability

Candidates must have the right to live and work in the UK. 

Diversity and Inclusion statement 

As an Equal Opportunity Employer, ALO does not discriminate against applicants or employees because of race, colour, creed, religion, sex, national origin, veteran status, disability, age, citizenship, marital or domestic/civil partnership status, sexual orientation, gender identity or expression or because of any other status or condition protected by statutory law. We are committed to an active Inclusion, Diversity and Equal Opportunities Policy, which starts with our recruitment and selection process, and we are happy to talk flexible working.

Interview Process adjustments  

If you consider yourself to require reasonable adjustments to any part of our recruitment process, we invite you to share those requirements with us when completing your application or by emailing europehr@aloyoga.com.We will make every effort to ensure your needs are met to provide a fair and transparent process of assessment. 

#LI-JJ1

#LI-4

#li-onsite

Objective 

The Operations Associate is critical in the store team and is responsible for driving to profitability and efficiency. The Operations Associate will work closely with the Operations & Visual Manager & Operations Lead in initiating, completing work, and providing feedback to the team to achieve optimal results supporting total store operations.   

Key Job Responsibilities 

• Execute inventory management processes effectively with a focus on maximizing inventory accuracy and reducing shrink
• Investigate and root cause inventory accuracy issues, partnering with the General Manager to escalate process or system gaps
• Support execution of key operational functions including shipment, receiving and processing, reverse transfers, sales floor recovery, intra-day sales floor replenishment, floor set updates, and supply management
• Maintain and champion strong visual standards for the sales floor
• Work closely with reporting, budgets, expenses, inventory control, supplies, vendor relationships, technology, and facilities to ensure maintained and maximized
• Support a safe work environment and efficient operation through strong stockroom standards and processes
• Move dynamically on the retail floor to assess and fulfill the needs of the business, team and guests
• Execute company-level operations-focused directives, projects and initiates, in partnership with the Operations & Visual Manager & Operations Lead.  
• Assists in processing shipment and ensuring product flow; including but not limited to visual merchandising placement and daily replenishment excellence
• Demonstrate strong business acumen by leveraging metrics to support business-driving strategies
• Resolve client needs quickly & effectively ensuring customer satisfaction
• Identify product concerns and communicate inventory needs to support the business goals
• Support other areas of the business, including Sales & Service and Cashier, as needed 

Operations Associate Qualifications 

• Preferred prior work experience in a client-centric, sales & operational environment 
• Passion for customer service and delivering exceptional experiences
• High energy, upbeat and enthusiastic with the ability to integrate fun and work
• Self-motivated with a desire to achieve results and excel individually, and as a team
• Fosters genuine connection through empathy, compassion, integrity and building trusting relationships
• Aligns with and embodies ALO's Guiding Principles
• Proof of right to live and work in the UK 

Operations Associate Schedule 

Part-Time associates are expected to work up to 29 hours per week; Full-Time associates are expected to work 32-40 hours per week with 100% of their work week in operations and floor support. All employees' availability must suit the needs of the business, which are subject to change. The General Manager determines availability needs and creates a schedule including morning, evening, and weekend shifts, which may be subject to change. All Employees are expected to be able to work from the week of and including “Black Friday” until the end of the holiday season, first week of January. 

Diversity and Inclusion statement 

As an Equal Opportunity Employer, ALO does not discriminate against applicants or employees because of race, colour, creed, religion, sex, national origin, veteran status, disability, age, citizenship, marital or domestic/civil partnership status, sexual orientation, gender identity or expression or because of any other status or condition protected by statutory law. We are committed to an active Inclusion, Diversity and Equal Opportunities Policy, which starts with our recruitment and selection process, and we are happy to talk flexible working. 

Interview Process adjustments  

If you consider yourself to require reasonable adjustments to any part of our recruitment process, we invite you to share those requirements with us when completing your application or by emailing europehr@aloyoga.com. We will make every effort to ensure your needs are met to provide a fair and transparent process of assessment. 

#LI-JJ1#li-onsite

Objective 

The Operations Associate is critical in the store team and is responsible for driving to profitability and efficiency. The Operations Associate will work closely with the Operations & Visual Manager & Operations Lead in initiating, completing work, and providing feedback to the team to achieve optimal results supporting total store operations.   

Key Job Responsibilities 

• Execute inventory management processes effectively with a focus on maximizing inventory accuracy and reducing shrink
• Investigate and root cause inventory accuracy issues, partnering with the General Manager to escalate process or system gaps
• Support execution of key operational functions including shipment, receiving and processing, reverse transfers, sales floor recovery, intra-day sales floor replenishment, floor set updates, and supply management
• Maintain and champion strong visual standards for the sales floor
• Work closely with reporting, budgets, expenses, inventory control, supplies, vendor relationships, technology, and facilities to ensure maintained and maximized
• Support a safe work environment and efficient operation through strong stockroom standards and processes
• Move dynamically on the retail floor to assess and fulfill the needs of the business, team and guests
• Execute company-level operations-focused directives, projects and initiates, in partnership with the Operations & Visual Manager & Operations Lead.  
• Assists in processing shipment and ensuring product flow; including but not limited to visual merchandising placement and daily replenishment excellence
• Demonstrate strong business acumen by leveraging metrics to support business-driving strategies
• Resolve client needs quickly & effectively ensuring customer satisfaction
• Identify product concerns and communicate inventory needs to support the business goals
• Support other areas of the business, including Sales & Service and Cashier, as needed 

Operations Associate Qualifications 

• Preferred prior work experience in a client-centric, sales & operational environment 
• Passion for customer service and delivering exceptional experiences
• High energy, upbeat and enthusiastic with the ability to integrate fun and work
• Self-motivated with a desire to achieve results and excel individually, and as a team
• Fosters genuine connection through empathy, compassion, integrity and building trusting relationships
• Aligns with and embodies ALO's Guiding Principles
• Proof of right to live and work in the UK 

Operations Associate Schedule 

Part-Time associates are expected to work up to 29 hours per week; Full-Time associates are expected to work 32-40 hours per week with 100% of their work week in operations and floor support. All employees' availability must suit the needs of the business, which are subject to change. The General Manager determines availability needs and creates a schedule including morning, evening, and weekend shifts, which may be subject to change. All Employees are expected to be able to work from the week of and including “Black Friday” until the end of the holiday season, first week of January. 

Diversity and Inclusion statement 

As an Equal Opportunity Employer, ALO does not discriminate against applicants or employees because of race, colour, creed, religion, sex, national origin, veteran status, disability, age, citizenship, marital or domestic/civil partnership status, sexual orientation, gender identity or expression or because of any other status or condition protected by statutory law. We are committed to an active Inclusion, Diversity and Equal Opportunities Policy, which starts with our recruitment and selection process, and we are happy to talk flexible working. 

Interview Process adjustments  

If you consider yourself to require reasonable adjustments to any part of our recruitment process, we invite you to share those requirements with us when completing your application or by emailing europehr@aloyoga.com. We will make every effort to ensure your needs are met to provide a fair and transparent process of assessment. 

#LI-JJ1#li-onsite

OVERVIEW

The Operations and Visual Manager is a critical member of the store leadership team accountable for bringing ALO’s operational and visual strategy to life in the store. This individual is passionate about inventory management, labor planning and scheduling, and visual execution – all with a lens on driving an efficient and effective store operation. This role’s north star is pointed at ensuring that the store is customer-ready at all times.  

RESPONSIBILITIES

Operations & Visual Leader 

• Oversee and support execution of key operational and visual processes 
• Investigate and root cause inventory accuracy issues, partnering with the General Manager to escalate process or system gaps
• Champion strong visual standards for the salesfloor by leveraging business performance data
• Support sell-through management by ensuring accuracy of inventory counts and coordinates labor hours to efficiently receive product deliveries
• Support a safe work environment and efficient operation  

Business Leader  

• Represent the business in meetings and on conference calls, in partnership with General Manager 
• Review, Monitor and partner with General Manager to manage the budget, reporting and other business data; including metrics (e.g. Expenses, Sell-Thru) and inform planning processes (e.g., quarterly business review and sales planning) 
• Future planning workflow business needs to protect optimal performance 

People Leader 

• Ensure that the Operations and Visual team exudes ALO's mission and guiding principles to effectively communicate to our visitors who we are, what we do and why we do what we do
• Leads a team through accountability, continuous coaching on a regular basis, development of talent, and elevating effective communication throughout the Operations and Visual team
• Establish internal & external pipeline through succession planning and recruitment strategy
• Writes an effective schedule that prioritizes the best business strategy, in partnership with the General Manager 

Business Partner 

• Oversees the execution of certain deliverables on the ALO Sales and Service Model, protecting operational efficiency
• Collaborates and implement General/Store Manager’s vision and work cross-functionally with business partners, as directed, to support all-level organizational goals
• Demonstrate an ability to navigate the organization with a balance of business need and brand culture 

QUALIFICATIONS

• 3-5 years of retail or related industry leadership experience  
• Working knowledge of MS Office (Word, Excel and Outlook) 
• Extraordinary interpersonal and communication skills, both verbal and written
• Agile with the ability to handle multiple tasks in a changing environment
• Highly Motivated by driving business in a fast-paced, innovative environment
• Business owner mindset with an entrepreneurial spirit 
• Independent work ethic, time management skills, and personal accountability 
• Aligns with and embodies ALO’s Guiding Principles
• Ability to lift, push, carry or otherwise move up to 50 pounds
• Ability to lift, bend, kneel, climb, crawl and/or twist, and safely climb up/down a ladder
• Ability to to stand and move for an entire shift
• Seniority Level: Mid-Senior level

Candidates must have the right to live and work in the UK

Operations & Visual Manager Schedule 

The Operations & Visual Manager role is a full-time role with a 40-hour workweek (5 days) In an effort to build a balanced schedule that supports the needs of the business and our teams, we expect all full-time employees to be available for opening, closing and weekend shifts. 

Diversity and Inclusion statement 

As an Equal Opportunity Employer, ALO does not discriminate against applicants or employees because of race, colour, creed, religion, sex, national origin, veteran status, disability, age, citizenship, marital or domestic/civil partnership status, sexual orientation, gender identity or expression or because of any other status or condition protected by statutory law. We are committed to an active Inclusion, Diversity and Equal Opportunities Policy, which starts with our recruitment and selection process, and we are happy to talk flexible working.

Interview Process adjustments  

If you consider yourself to require reasonable adjustments to any part of our recruitment process, we invite you to share those requirements with us when completing your application or by emailing europehr@aloyoga.com. We will make every effort to ensure your needs are met to provide a fair and transparent process of assessment. 

#LI-JJ1

#LI-4

#li-onsite

OVERVIEW

The Visual Manager is a critical member of the store leadership team accountable for bringing ALO's visual and product strategy to life in the store. This individual is passionate about planning, product knowledge, analyzing reporting and visual execution – all with a lens on driving efficient and effective visual merchandising. This role’s north star is pointed at ensuring that the store is customer-ready at all times.  

This is an evergreen job post. We are always hiring great talent for this role, even if there isn't an immediate opening.

Visual Leader 

• Oversee and support execution of key operational and visual processes  

• Champion strong visual standards for the salesfloor by leveraging business performance data 

• Lead strategic product presentation and merchandising by ensuring product recovery, restock, destock, and making visual merchandising change in accordance with directive and with partnership of the Visual Manager 

• Effectively plans Visual floor changes through payroll management and adapting visual support to the needs of the business. 

• Own visual direction from planning through executing to meeting company expectations, budgets, timeline 

• Utilizes reporting tools in partnership with management to identify business opportunities with product placement, outfitting, and stock levels. Makes changes as necessary 

Business Leader  

• Represent the business in meetings and on conference calls, in partnership with General Manager 

• Review, Monitor and partner with General Manager to manage the budget, reporting and other business data; including metrics (e.g. Expenses, Sell-Thru) and inform planning processes (e.g., quarterly business review and sales planning) 

• Future planning workflow business needs to protect optimal performance 

People Leader 

• Ensure that the Visual team exudes ALO's mission and values to effectively communicate to our visitors who we are, what we do and why we do what we do 

• Leads a team through accountability, continuous coaching on a regular basis, development of talent, and elevating effective communication throughout the Operations and Visual team 

• Establish internal & external pipeline through succession planning and recruitment strategy 

• Writes an effective schedule that prioritizes the best business strategy, in partnership with the General Manager 

Business Partner  

• Oversees the execution of certain deliverables on the ALO Sales and Service Model, protecting operational efficiency 

• Collaborates and implement General/Store Manager’s vision and work cross-functionally with business partners, as directed, to support all-level organizational goals 

• Demonstrate an ability to navigate the organization with a balance of business need and brand culture 

Visual Manager Qualifications: 

• Prior experience of leadership within retail or related industry  

• Working knowledge of MS Office (Word, Excel and Outlook)  

• Extraordinary interpersonal and communication skills, both verbal and written 

• Agile with the ability to handle multiple tasks in a changing environment 

• Highly Motivated by driving business in a fast-paced, innovative environment 

• Business owner mindset with an entrepreneurial spirit  

• Independent work ethic, time management skills, and personal accountability  

• Aligns with and embodies ALO's values 

• Proof of right to live and work in the UK 

• Ability to lift, push, carry or otherwise move up to 50 pounds 

• Ability to lift, bend, kneel, climb, crawl and/or twist, and safely climb up/down a ladder 

• Ability to stand and move for an entire shift 

Visual Manager Schedule: 

The Visual Manager role is a full-time role with a 40-hour workweek (5 days) consisting of 75% of those hours managing the retail floor and coaching and developing the team. In an effort to build a balanced schedule that supports the needs of the business and our teams, we expect all full-time employees to be available for opening, closing and weekend shifts, which may be subject to change.  

Diversity and Inclusion statement 

As an Equal Opportunity Employer, ALO Yoga does not discriminate against applicants or employees because of race, colour, creed, religion, sex, national origin, veteran status, disability, age, citizenship, marital or domestic/civil partnership status, sexual orientation, gender identity or expression or because of any other status or condition protected by statutory law. We are committed to an active Inclusion, Diversity and Equal Opportunities Policy, which starts with our recruitment and selection process, and we are happy to talk flexible working. 
 

Interview Process adjustments  

If you consider yourself to require reasonable adjustments to any part of our recruitment process, we invite you to share those requirements with us when completing your application or by emailing europehr@aloyoga.com.We will make every effort to ensure your needs are met to provide a fair and transparent process of assessment. 
 

#li-onsite

OVERVIEW

The Sales & Service Manager is a critical member of the store leadership team accountable for bringing Alo’s business and guest experience strategy to life in the store. This individual is passionate about business targets, sales, guest experience, and elevating talent to meet Alo’s Guiding Principles. This role’s north star is pointed at ensuring that guest experience in the store is exceptional.  

This is an evergreen job post. We are always hiring great talent for this role, even if there isn't an immediate opening.

RESPONSIBILITIES

Sales & Service Leader 

• Investigate and root cause sales opportunities, partnering with the General Manager to escalate process or system gaps
• Oversee the Sales & Service team to execute an exceptional guest experience on the floor through assessing the level of guest connection and technical product education and supporting team members to address gaps through feedback and coaching
• Continue to build the client relationship daily with our customers
• Ensure effective sales floor coverage through the development of workforce solutions and leading selling initiatives throughout the store as needed
• Partner with the General Manager to build the Sales & Service strategy for the store and execute implementation with the Sales & Service team 

Business Leader  

• Represent the business in meetings and on conference calls, in partnership with General Manager 
• Review, Monitor and partner with General Manager to manage the budget, reporting and other business data; including metrics (e.g. Expenses, Sell-Thru) and inform planning processes (e.g., quarterly business review and sales planning) 
• Future planning workflow business needs to protect optimal performance 

People Leader 

• Ensure that the Sales, Service, and Community team exudes Alo's mission and Guiding Principles to effectively communicate to our visitors who we are, what we do and why we do what we do
• Leads a team through accountability, continuous coaching on a regular basis, development of talent, and elevating effective communication throughout the Operations and Visual team
• Establish internal & external pipeline through succession planning and recruitment strategy
• Writes an effective schedule that prioritizes the best business strategy, in partnership with the General Manager 

Business Partner 

• Oversees the execution of certain deliverables on the Alo Sales and Service Model, protecting operational efficiency
• Collaborates and implement General/Store Manager’s vision and work cross-functionally with business partners, as directed, to support all-level organizational goals
• Demonstrate an ability to navigate the organization with a balance of business need and brand culture 

QUALIFICATIONS

• Prior leadership experience experience in retail or related industry 
• Working knowledge of MS Office (Word, Excel and Outlook) 
• Extraordinary interpersonal and communication skills, both verbal and written
• Agile with the ability to handle multiple tasks in a changing environment
• Highly Motivated by driving business in a fast-paced, innovative environment
• Business owner mindset with an entrepreneurial spirit 
• Independent work ethic, time management skills, and personal accountability 
• Aligns with and embodies Alo’s Guiding Principles
• Seniority Level: Mid-Senior level

Candidates must have the right to live and work in the UK. 

Sales & Service Manager Schedule 

• The Sales & Service Manager role is a full-time role with a 40-hour workweek (5 days) consisting of 75% of those hours managing the retail floor and coaching and developing the team. In an effort to build a balanced schedule that supports the needs of the business and our teams, we expect all full-time employees to be available for opening, closing and weekend shifts. 

Diversity and Inclusion statement 

As an Equal Opportunity Employer, ALO Yoga does not discriminate against applicants or employees because of race, colour, creed, religion, sex, national origin, veteran status, disability, age, citizenship, marital or domestic/civil partnership status, sexual orientation, gender identity or expression or because of any other status or condition protected by statutory law. We are committed to an active Inclusion, Diversity and Equal Opportunities Policy, which starts with our recruitment and selection process, and we are happy to talk flexible working. 
 

Interview Process adjustments  

If you consider yourself to require reasonable adjustments to any part of our recruitment process, we invite you to share those requirements with us when completing your application or by emailing Careers@aloyoga.com.We will make every effort to ensure your needs are met to provide a fair and transparent process of assessment. 
 

#LI-JJ1

#LI-4

#li-onsite

JOB TITLE: Sales & Service Lead 

Role Objective: 

The Sales & Service Lead is integral to the elevating the guest experience at ALO.  They will ensure we deliver our targets for engagement, guest education and interaction, create a service-lead environment on the sales floor, and ultimately create a sanctuary that sets ALO apart from other retailers. 

Sales & Service Leader 

• Lead an exceptional guest experience on the floor through assessing the level of guest connection and technical product education and supporting team members to address gaps through feedback and coaching
• Continue to build the client relationship daily with our customers
• Analyze reports in order to strategize and deliver results; support implementing action plans focusing on deficient areas and highlight growth opportunities
• Ensure effective sales floor coverage through the development of workforce solutions and leading selling initiatives throughout the store as needed. 

Business Leader  

• Partner with Operations & Visual Manager to manage reporting, budgets, expenses, inventory control, supplies, vendor relationships, technology, and facilities to ensure maintained and maximized
• Demonstrate strong business acumen by leveraging metrics to support business-driving strategies
• Move dynamically on the retail floor to assess and fulfill the needs of the business, team and guests 

People Leader 

• Leads by example and inspires staff in daily operations and guest experience. 
• Directly oversee the Sales & Service Associates and Cashiers; responsible for recruitment and development of talent
• Use company performance tools to evaluate each operations associate and provide constant feedback to drive individual growth and improvement in partnership with the store leader 

Business Partner  

• Collaborate with Community & Studio, Operations and Visual Leads to ensure cross-functional training and to ensure the business is well-executed 
• Execute company-level operations-focused directives, projects and initiates, in partnership with the Sales & Service Manager (e.g. from the SCC) 

Sales & Service Lead Qualifications: 

• Prior work experience in a client-centric, sales environment 
• Proven leadership capabilities demonstrating excellent decision making 
• Values feedback, receptive to receiving feedback and eager to provide 
• Self-motivated with a desire to achieve results and excel individually, and as a team 
• Excellent interpersonal and written communication skills
• Aligns with and embodies ALO’s values
• Proof of right to live and work in the UK 

Sales & Service Lead Schedule: 

The Sales & Service Lead is full-time and requires 32-40 hours per week fulfilling the job description as stated above. To build a balanced schedule that supports the needs of the business and our teams, we expect all full-time employees to be available for opening, closing and weekend shifts , which may be subject to change. All Employees are expected to be able to work from the week of and including “Black Friday” until the end of the holiday season, first week of January. 

Diversity and Inclusion statement 

As an Equal Opportunity Employer, ALO does not discriminate against applicants or employees because of race, colour, creed, religion, sex, national origin, veteran status, disability, age, citizenship, marital or domestic/civil partnership status, sexual orientation, gender identity or expression or because of any other status or condition protected by statutory law. We are committed to an active Inclusion, Diversity and Equal Opportunities Policy, which starts with our recruitment and selection process, and we are happy to talk flexible working.

Interview Process adjustments  

If you consider yourself to require reasonable adjustments to any part of our recruitment process, we invite you to share those requirements with us when completing your application or by emailing europehr@aloyoga.com.We will make every effort to ensure your needs are met to provide a fair and transparent process of assessment. 

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Role Objective: 

The Operations Manager is a critical member of the store leadership team accountable for bringing ALO's operational strategy to life in the store. This individual is passionate about inventory management, labor planning and scheduling – all with a lens on driving an efficient and effective store operation. This role’s north star is pointed at ensuring that the store is customer-ready at all times.  

This is an evergreen job post. We are always hiring great talent for this role, even if there isn't an immediate opening.

Operations Leader 

• Oversee and support execution of key operational processes  
• Investigate and root cause inventory accuracy issues, partnering with the Manager to escalate process or system gaps 
• Champion strong Operational standards for the salesfloor by leveraging business performance data 
• Support sell-through management by ensuring accuracy of inventory counts and coordinates labor hours to efficiently receive product deliveries 
• Support a safe work environment and efficient operation  

Business Leader  

• Represent the business in meetings and on conference calls, in partnership with General Manager 
• Review, Monitor and partner with General Manager to manage the budget, reporting and other business data; including metrics (e.g. Expenses, Sell-Thru) and inform planning processes (e.g., quarterly business review and sales planning) 
• Future planning workflow business needs to protect optimal performance 

People Leader 

• Ensure that the Operations team exudes ALO's mission and Guiding Principles to effectively communicate to our visitors who we are, what we do and why we do what we do 
• Leads a team through accountability, continuous coaching on a regular basis, development of talent, and elevating effective communication throughout the Operations team 
• Establish internal & external pipeline through succession planning and recruitment strategy 
• Writes an effective schedule that prioritizes the best business strategy, in partnership with the General Manager 

Business Partner 

• Oversees the execution of certain deliverables on the ALO Sales and Service Model, protecting operational efficiency
• Collaborates and implement General/Store Manager’s vision and work cross-functionally with business partners, as directed, to support all-level organizational goals
• Demonstrate an ability to navigate the organization with a balance of business need and brand culture 

 Assistant Manager Leadership Qualifications 

• Prior leadership experience in retail or related industry   
• Working knowledge of MS Office (Word, Excel and Outlook)  
• Extraordinary interpersonal and communication skills, both verbal and written 
• Agile with the ability to handle multiple tasks in a changing environment 
• Highly Motivated by driving business in a fast-paced, innovative environment 
• Business owner mindset with an entrepreneurial spirit  
• Independent work ethic, time management skills, and personal accountability  
• Aligns with and embodies ALO's Guiding Principles 
• Proof of right to live and work in the UK 

Operations Manager Schedule 

• The Operations Manager role is a full-time role with a 40-hour workweek (5 days) In an effort to build a balanced schedule that supports the needs of the business and our teams, we expect all full-time employees to be available for opening, closing and weekend shifts, which may be subject to change. 

Diversity and Inclusion statement 

As an Equal Opportunity Employer, ALO does not discriminate against applicants or employees because of race, colour, creed, religion, sex, national origin, veteran status, disability, age, citizenship, marital or domestic/civil partnership status, sexual orientation, gender identity or expression or because of any other status or condition protected by statutory law. We are committed to an active Inclusion, Diversity and Equal Opportunities Policy, which starts with our recruitment and selection process, and we are happy to talk flexible working.

Interview Process adjustments  

If you consider yourself to require reasonable adjustments to any part of our recruitment process, we invite you to share those requirements with us when completing your application or by emailing europehr@aloyoga.com.We will make every effort to ensure your needs are met to provide a fair and transparent process of assessment. 

#LI-JJ1

#LI-4

#li-onsite

Objective

The Store Manager is responsible for leading, managing and continuously developing all aspects of their store's business. They are accountable for creating and maintaining a positive and highly productive work environment that aligns with the company's mission. They will be responsible for consistently achieving sales & profitability goals, operational objectives, merchandising standards and developing a highly successful Sales, Operations, and Visual team that will be motivated to grow, contribute and advance with ALO.

Business Leader

• Develop and execute the brand's retail strategies including customer experience, client relations management, employee performance, and community connectivity increasing the brand awareness, driving traffic into the store, and broadening and developing the clientele base.
• Local market knowledge of clientele base and brand competitors.
• Aware of business trends that relate to the success of the store and brand.
• Make informed recommendations for store opportunities that will lead to increased sales, foot traffic and further enhance customer relationships and the overall in-store experience.
• Demonstrate strong business acumen through KPI’s to develop and support business driving strategies
• Lead team by leveraging company tools, incentives & strategies to support meeting sales goals
• Identify and communicate individual and team training needs.
• Impact fitting room conversion ensuring that all clients are attended to in the fitting rooms, that product needs are easily accessible, and sales execution is seamless and accurate.

People Leader

• Facilitate new hire onboarding, and on-going training for existing staff members
• Ensure that the Sales & Operations team exudes ALO's mission and guiding principles to effectively communicate to our visitors who we are, what we do and why we do what we do
• Consistently drive and motivate the store team utilizing company performance tools to evaluate, achieve and exceed individual sales goals and store KPIs (Conversion, Average Sales, UPT, etc.).
• Establish an individual development plan to support professional growth aspirations and talent needs at ALO
• Use company performance tools to evaluate management team and provide constant feedback to drive individual growth and improvement
• Monitor and address performance issues on a timely basis
• Conducts ongoing talent analysis of colleagues and establish career progression plans for key players and positions to result in retention of best talent and turnover reduction.
• Actively fill open positions prioritizing internal colleagues in Customer Experience, Commission and high-level selling areas.
• Interview, Hire, Train, Direct, Manage, Coach, Develop, Coordinate, Evaluate and discipline direct and indirect reports; establish strategy for work; provide insight and decision support; direct and manage team to meet or exceed performance behavioral expectations; address complaints from and resolve problems with colleagues
• Utilize check-in process as a tool for colleague talent development, promotion and advancement
• Ensure that all staff members adhere to the wardrobe standards for the current season, and always represent the ALO brand.

Operations Leader

• Ensure the staff's adherence to all store standards (cleanliness, maintenance, replenishment etc.) on selling floor and back of house
• Maintain Visual Merchandising standards and directives ensuring they are consistently upheld by the store team
• Supervise inventory management to ensure store shrink is at or below company target
• Complete all required daily and weekly reporting as requested
• Manage headcount and payroll objectives for the store staff
• Implement tactics to manage and maintain an effective P&L strategy
• Plan for future business needs to continually improve business results
• Ensure that all transfers, consolidations, pricing, shipping/receiving are done in compliance with all company policies and procedures
• Make well-versed recommendations to help improve the company's operational systems and processes

Business Partner

• Identify opportunities in product, sales, and team development and strategically present ideas and solutions to corporate
• Satisfactorily resolve all customer issues and/or complaints in a timely manner
• Collaborate with cross-functional business partners to support organizational goals
• Communicate effectively and efficiently with all levels in the organization, including the executive team
• Partner with field and corporate leaders to establish effective in-season long term strategies aligned with company initiatives
• Demonstrate an ability to navigate the organization with a balance of business need and brand culture
• Conduct regular store meetings (i.e., morning, weekly, monthly, etc.) to motivate the team, and communicate brand activities and initiatives
• Consistently reinforce company standards and policies and hold staff accountable in partnership with corporate

Store Manager Qualifications:

• Prior experience within retail or related industry experience
• Working knowledge of MS Office (Word, Excel and Outlook)
• Experience managing and leading a team
• Dynamic interpersonal and communication skills, both verbal and written
• Extraordinary guest experience, organizational and time management skills
• Agile with the ability to handle multiple tasks in a changing environment
• Aligns with and embodies ALO's Guiding Principles
• Highly Motivated by driving business in a fast-paced, innovative environment
• Business owner mindset with an entrepreneurial spirit
• Independent work ethic, time management skills, and personal accountability

Candidates must have the right to live and work in the UK. 

Diversity and Inclusion statement 

As an Equal Opportunity Employer, ALO does not discriminate against applicants or employees because of race, colour, creed, religion, sex, national origin, veteran status, disability, age, citizenship, marital or domestic/civil partnership status, sexual orientation, gender identity or expression or because of any other status or condition protected by statutory law. We are committed to an active Inclusion, Diversity and Equal Opportunities Policy, which starts with our recruitment and selection process, and we are happy to talk flexible working.

Interview Process adjustments  

If you consider yourself to require reasonable adjustments to any part of our recruitment process, we invite you to share those requirements with us when completing your application or by emailing europehr@aloyoga.com.We will make every effort to ensure your needs are met to provide a fair and transparent process of assessment. 

#LI-JJ1

#LI-4

#li-onsite

Objective 

The Operations Associate is critical in the store team and is responsible for driving to profitability and efficiency. The Operations Associate will work closely with the Operations & Visual Manager & Operations Lead in initiating, completing work, and providing feedback to the team to achieve optimal results supporting total store operations.   

Key Job Responsibilities 

• Execute inventory management processes effectively with a focus on maximizing inventory accuracy and reducing shrink
• Investigate and root cause inventory accuracy issues, partnering with the General Manager to escalate process or system gaps
• Support execution of key operational functions including shipment, receiving and processing, reverse transfers, sales floor recovery, intra-day sales floor replenishment, floor set updates, and supply management
• Maintain and champion strong visual standards for the sales floor
• Work closely with reporting, budgets, expenses, inventory control, supplies, vendor relationships, technology, and facilities to ensure maintained and maximized
• Support a safe work environment and efficient operation through strong stockroom standards and processes
• Move dynamically on the retail floor to assess and fulfill the needs of the business, team and guests
• Execute company-level operations-focused directives, projects and initiates, in partnership with the Operations & Visual Manager & Operations Lead.  
• Assists in processing shipment and ensuring product flow; including but not limited to visual merchandising placement and daily replenishment excellence
• Demonstrate strong business acumen by leveraging metrics to support business-driving strategies
• Resolve client needs quickly & effectively ensuring customer satisfaction
• Identify product concerns and communicate inventory needs to support the business goals
• Support other areas of the business, including Sales & Service and Cashier, as needed 

Operations Associate Qualifications 

• Preferred prior work experience in a client-centric, sales & operational environment 
• Passion for customer service and delivering exceptional experiences
• High energy, upbeat and enthusiastic with the ability to integrate fun and work
• Self-motivated with a desire to achieve results and excel individually, and as a team
• Fosters genuine connection through empathy, compassion, integrity and building trusting relationships
• Aligns with and embodies ALO's Guiding Principles
• Ability to lift, push, carry or otherwise move up to 50 pounds
• Ability to lift, bend, kneel, climb, crawl and/or twist, and safely climb up/down a ladder
• Ability to stand and move for an entire shift
• Proof of right to live and work in the UK 

Operations Associate Schedule 

Part-Time associates are expected to work up to 29 hours per week; Full-Time associates are expected to work 32-40 hours per week with 100% of their work week in operations and floor support. All employees' availability must suit the needs of the business, which are subject to change. The General Manager determines availability needs and creates a schedule including morning, evening, and weekend shifts, which may be subject to change. All Employees are expected to be able to work from the week of and including “Black Friday” until the end of the holiday season, first week of January. 

Diversity and Inclusion statement 

As an Equal Opportunity Employer, ALO does not discriminate against applicants or employees because of race, colour, creed, religion, sex, national origin, veteran status, disability, age, citizenship, marital or domestic/civil partnership status, sexual orientation, gender identity or expression or because of any other status or condition protected by statutory law. We are committed to an active Inclusion, Diversity and Equal Opportunities Policy, which starts with our recruitment and selection process, and we are happy to talk flexible working. 

Interview Process adjustments  

If you consider yourself to require reasonable adjustments to any part of our recruitment process, we invite you to share those requirements with us when completing your application or by emailing europehr@aloyoga.com. We will make every effort to ensure your needs are met to provide a fair and transparent process of assessment. 

#LI-JJ1#li-onsite