SUMMARY:

The Product Delivery Coordinator is responsible for supporting a Product Delivery Manager in all aspects of the deployment of the Zoom & Polycom Phone product to a Financial Institution Retail Branches nationwide.  The role is largely administrative, involving the tracking of project deliverables including the status of the deliverables, manipulating spreadsheets, uploading spreadsheets, performing quality-assurance (data integrity checks) against data sets, and providing metrics and reporting.  The Product Delivery Coordinator will be provided work instruction by the Financial Institutions Product Delivery Manager.

PRIMARY DUTIES:

• Track project deliverables related to the implementation of Zoom phone at each branch
• Update the status of deliverables in a centralized repository
• Manipulate spreadsheets, including those used as data input for Zoom implementations
• Uploading spreadsheets and submit webforms into a centralized repository
• Participate in various project meetings and as necessary, assist Product Delivery Manager by recording meeting minutes
• Quality-assure data sets to ensure accuracy / data integrity
• Providing routine metrics and reporting on Zoom

COMPETENCIES: 

• Strong focus on accuracy and attention to detail 
• Strong knowledge of MS Office suite
• Excellent communication skills (verbal and written)
• Proficient time management skills; sense of urgency
• Ability to track a project through its lifecycle to successful deployment
• Ability to work in a fast paced environment and industry that is continually changing
• Ability to work flexible hours and available afterhours/weekends if required to meet project completion dates 

REQUIRED EDUCATION & EXPERIENCE: 

• 2-4 years’ experience as a technology Project Coordinator
• 8-10 years’ experience using PC in business environment including MS Office

PREFERRED EDUCATION & EXPERIENCE:

• Exposure to technology in the financial industry is a plus
• Exposure to Monday.com is a plus

QUALIFICATIONS:   

• To perform the job successfully, an individual must be able to perform each essential duty satisfactorily. The requirements listed above are representative of the knowledge, skill and/or ability required. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

Location: Remote

Salary: 95k to 115k Plus Bonus 

POSITION SUMMARY
The Business Development Manager, Pet is responsible for overseeing business activities for assigned key accounts in this class of trade. The BDM coordinates sales distribution through Strategic Customer Accounts by setting and
determining business objectives, pioneering and cultivating retail venues that align with Nordic Naturals’ business objectives. The candidate is responsible for establishing promotional programs and sales goals and providing
general oversight and management for national and regional accounts, distributors and e-Commerce as specified by Nordic Naturals Sales Management. This role works with Key Pet Customers including Chewy, Pet Distributors,
Pet Independents, Direct Pet Specialty and FDM Pet Retail Stores Nationwide.

ESSENTIAL FUNCTIONS
Reasonable Accommodations Statement
To accomplish this job successfully, an individual must be able to perform, with or without reasonable accommodation, each essential function satisfactorily. Reasonable accommodations may be made to help enable
qualified individuals with disabilities to perform the essential functions. 
Essential Function Statement(s)
● Work with the Director of Sales, FDM & E-tail to create short and long-term sales strategies for Pet accounts in the Channel to promote the Nordic Naturals Pet product line.
● Assist in establishing and delivering annual sales targets and ensuring continued growth and profitability of the brand with accounts. 
● Develop and manage relationships with accounts through in-person meetings and regular communication.
● Support retailers in creating demand at the consumer level through effective collaboration with the corporate marketing team and Brand Manager.
● Guide the Strategic Sales Support team in ensuring that the promotions co-op is set up according to the channel and account plans.
● Responsible for the development of sales presentations utilizing corporate and key account templates whenever required
● Provide data-driven analysis as needed to ensure sales initiatives are correctly executed and perform to expectations.
● Understands how to create monthly forecasts from Gross to Net and tracks trade spend ROI to determine successful strategies and future direction.  
● Assist in creating and overseeing yearly key account promotional budgets necessary for growing and maintaining the business.
● Negotiate contracts and agreements with assigned key accounts as necessary and ensure compliance with all SOPs and company policies.
● Maintain and organize all category review periods for Pet channel accounts and drive business and new item submissions forward accordingly.
● Promote the brand and products by representing the company at trade shows, association meetings, and other key account venues.
● Provided solutions for any challenges throughout the business and made recommendations to the Director of Sales, using data to support decisions wherever possible.

● Provide monthly and quarterly key account updates to the Retail sales and management team and participate in webinars and annual sales meetings as needed.
● Attend department meetings at corporate headquarters as requested.
● Provide product forecasts for all new product launches, new item submissions, and other promotional inventory needs.
● Other duties as assigned

POSITION QUALIFICATIONS
Competency Statement(s)
● Innovative - Ability to look beyond the standard solutions and & think outside the box.
● Analytical Skills - Ability to use thinking and reasoning to adequately solve problems.
● Decision Making - Ability to make critical decisions while following company procedures.
● Detail Oriented - Ability to pay attention to the minute details of a project or task and perform work accurately and thoroughly.
● Communication - Ability to communicate effectively with others using spoken and written word clearly and concisely.
● Goal Oriented - Ability to focus on a goal and obtain a pre-determined result.
● Communication, Oral & Written - Ability to communicate effectively with others using spoken and written word clearly and concisely.
● Relationship Building - Ability to effectively build relationships with customers and co-workers.
● Assertiveness - Ability to act in a self-confident manner to facilitate completion of a work assignment or to defend a position or idea.
● Positive - Ability to view all situations with a positive attitude.
● Enthusiastic - Ability to bring energy to the performance of a task.
● Adaptability - Ability to adapt to change in the workplace.
● Autonomy - Ability to work independently with minimal supervision.

SKILLS & ABILITIES
Computer Skills
Must be proficient in MS Office Suite, most importantly Excel, and have experience working with key account portals
Other Requirements
BA/BS Business Administration or other equivalent degree; 5-7 years of account management experience in the
specialty/natural class of trade, pet supplement experience a plus.

About the role

We're hiring an Account Manager, Natural to own and scale Grüns Natural channel business across Sprouts, Whole Foods Market, Fresh Thyme, and Natural Independents. This role is critical as we deepen existing partnerships, forge new ones, expand distribution, drive innovation placement, and build a scalable, profitable Natural channel revenue engine.

You'll serve as the dedicated business owner for these accounts — leading strategy, execution, performance, and relationships end-to-end. Beyond maintaining the business, this role is responsible for elevating buyer conversations from transactional updates to insight-driven growth strategies, identifying whitespace, and developing retailer-specific playbooks that drive contribution margin and long-term partnership strength.

This role is part of our remote HQ! We have a fully remote, high-trust work environment - and also come together on a biannual basis for amazing off-sites where we can connect IRL.  This role also requires travel, up to 30% to support key retail partners and business priorities.

In this role, you will:

• Own the Natural channel end-to-end — full accountability for strategy, execution, P&L, and results across Sprouts, WFM, Fresh Thyme, and Natural Independents.
• Lead buyer relationships across all accounts, driving strategic alignment and a consistent monthly business review cadence.
• Deliver flawless launches on-time and in-full — merchandising strategy, promotional plans, marketing alignment, and operational readiness.
• Own promo planning and post-event analysis, optimizing cadence, depth, and mechanics to maximize contribution margin at each retailer.
• Build a continuous pipeline of incremental opportunities: void closures, distribution expansion, secondary placements, always-on displays, and LTOs.
• Develop retailer-specific playbooks across displays, promo, and innovation — managing UNFI/KeHE relationships to optimize cost-to-serve.
• Map and prioritize Natural Independent accounts by revenue potential and strategic fit, building scalable onboarding playbooks to drive incremental distribution.
• Partner cross-functionally with Operations, CPFR, Finance, Marketing, and Analytics on forecasting, OTIF, display compliance, and EDI.

We're looking for someone who:

• Has 5+ years of CPG sales experience, with at least 2 years calling on Sprouts or Whole Foods Market.
• Deeply understands Natural channel economics — UNFI/KeHE dynamics, merchant strategies, distributor vs. direct models, and the cost-to-serve implications of each.
• Has a proven track record of expanding door counts, executing off-shelf programs, and successfully launching new items in complex Natural retail environments.
• Is fluent in margin math, manages trade spend with discipline, and knows how to negotiate slotting, display fees, and promo terms to protect contribution margin.
• Synthesizes SPINS Natural channel data, panel data, and retailer portal data into compelling sell-in stories and opportunity pipelines.
• Has experience working with and through broker partners — understanding how to hold them accountable, when to lean on them, and when to pursue a direct model.
• Is proficient in Excel/Google Sheets and PowerPoint/Slides, with the ability to build models, dashboards, and persuasive presentations.
• Thrives in a startup environment — comfortable with ambiguity, builds process where none exists, and doesn't wait to be told what to do.

Approach to the role:

• Acts like an owner, not an account manager — fully accountable for P&L, relationships, and execution.
• Brings a strategic lens with hands-on follow-through, moving easily between planning and doing.
• A confident negotiator who advocates for what’s right for the business.
• Curious, resourceful, and disciplined — tests fast, learns quickly, and kills low-impact work early.
• Passionate about health and nutrition, motivated by building meaningful brand presence in the right places.
• Embodies a “nothing is below me” mindset — willing to do whatever it takes to win.

To Apply: 

Please enter your info and share a bit about yourself with us below. We ask that you do not use Chat GPT or similar tools to answer these questions, as it is our hope to genuinely get to know you and the way you communicate and think! We do love integrating these tools into our work though, and you’ll hear plenty more about that if you join us.

Compensation & Benefits:

At Grüns, we're committed to providing a competitive total compensation package — grounded in market data that considers our size, stage, industry, and location. For this role, the base salary range is $120,000-$140,000 depending on experience, paired with a comprehensive benefits package designed to support the well-being and growth of our team.

About Incode

Incode is a Series B unicorn ($1.25 B valuation) rewriting how the world proves identity. Our AI-powered platform lets leading banks, fintechs, marketplaces, and governments deliver friction-free experiences while defeating fraud and safeguarding privacy. Customers such as Citi, AirBnB, Block, Chime, Sixt, and TikTok rely on Incode to power their identity verification and security. Recently named a leader in the Gartner® Magic Quadrant™ for Identity Verification, we’re scaling fast—and we need a product-marketing leader who can turn breakthrough technology into a category-defining narrative.

The Impact You’ll Make

We are looking for a seasoned Senior Partner Manager to own and scale our banking platform partnerships. In this role, you will be responsible for both monetizing our existing partner ecosystem and forging new, high-impact alliances with core banking platforms, digital banking providers, and financial technology infrastructure companies. This is a senior, revenue-generating role with significant influence over Incode's go-to-market strategy in the financial services vertical. 

What You’ll Own & Drive

• Partnership Monetization 

  • Develop and execute joint business plans with existing banking platform partners to drive mutual revenue growth 
  • Identify and activate co-sell, resell, and referral opportunities within the current partner portfolio 
  • Establish QBRs, performance metrics, and enablement programs to maximize partner productivity 
  • Work cross-functionally with Sales, Product, and Marketing to align partner activity with pipeline and revenue goals 

  New Partnership Development 

  • Identify, prospect, and sign strategic partnerships with core banking platforms, digital banking providers, BaaS providers, and financial infrastructure companies 
  • Lead end-to-end partnership negotiations — from initial outreach through contract execution 
  • Build compelling value propositions and business cases tailored to each partner's ecosystem and customer base 
  • Represent Incode at industry events, conferences, and partner summits 

  Strategic Leadership 

  • Serve as the internal voice of the partner, advocating for integrations, product features, and go-to-market initiatives that support partner success 
  • Provide executive-level reporting on partner pipeline, revenue contribution, and strategic milestones 
  • Mentor and guide junior partnership or business development team members as the function scales 

Your Background

• • 15+ years of experience in partnership management, business development, or strategic alliances — with a strong focus on banking, fintech, or financial services technology 
  • Proven track record of both monetizing existing partnerships and closing net-new partnership agreements with measurable revenue impact 
  • Deep relationships and domain expertise within the banking platform ecosystem (e.g., FIS, Fiserv, Jack Henry, Temenos, Meridian Link or similar) 
  • Experience structuring complex partnership agreements including co-sell, OEM, and referral arrangements 
  • Exceptional executive presence with the ability to engage C-suite and VP-level stakeholders 
  • Strong cross-functional collaboration skills — comfortable working alongside Sales, Legal, Product, and Marketing 
  • Self-starter mentality with the ability to operate independently in a fast-paced, high-growth environment 
  • Familiarity with identity verification, KYC/AML, fraud prevention, or digital onboarding is a strong plus
  • Ability to travel up to 50% 

Why Incode?

• Mission with Meaning – Shape how billions of people prove identity—safely, simply, and ethically.
• Rocket-Ship Growth – Join at an inflection point where your strategies will compound in value for years.
• Elite Team & Backing – Work a truly global with top engineers, designers, and investors who share your ambition to dominate a category.
• Ownership & Autonomy – Operate like a founder with the resources of a unicorn.
• Global Impact – Every program you launch will reverberate across industries and continents.

Ready to ignite the future of trust?

Lead the narrative. Empower the field. Join Incode and turn innovation into unstoppable market momentum.

Job Title: Regional Manager

Work Location: Remote

Travel: Monday–Friday

Reports to: VP, Operations

Salary Range: $110,000 - $135,000

About Grocery TV

Grocery TV is a leading in-store retail media platform. Over 120 retailers partner with Grocery TV to modernize stores and drive incremental revenue while delivering a more engaging shopping experience. We manage the complexities of operating an in-store media network, allowing retailers to focus on serving customers. Reaching 1 in 4 Americans across 6,500+ stores, Grocery TV connects brands with shoppers at the moment of decision, where 90% of purchases take place. For more information, visit www.grocerytv.com.

About the Role

GTV is looking to add a hands-on Regional Manager who can lead a team of district managers, field technicians, build store relationships, partner with internal departments, and maintain and service our displays regionally. This is an excellent opportunity for a seasoned Field Manager who loves their job's hands-on aspects.

Grocery TV currently reaches over 90 million unique customers monthly across over 6500 stores, delivering 207 million monthly visits.

You will oversee the operations of our Grocery TV equipment across multiple stores and keep our network up in your designated region. You will work closely with our Operations Manager as well as the Customer Success team within the region you will be servicing.

For this role, we're looking for someone who is able to travel to the stores and events to help serve our clients while balancing the responsibility of managing a combination of full-time District Managers and hourly technicians.

Responsibilities

Ownership is a cornerstone of the employee experience. With that, we take pride in fostering an environment where our teammates can take the initiative for their growth and the success of their team & organization. Here are some responsibilities this role will own.

• Own the project management of planning net new installations
• Plan assets and logistics for the field teams to execute on their expectations
• Partner with the National Installation Manager to plan capacity and set customer expectations
• Hire, manage, and develop a team of District Managers (DM) who report to you
• Do market work-withs with each DM quarterly
• Visit stores during the sales cycle to identify installation solutions outside our standard offerings
• Building and leveraging store relationships to increase effectiveness at scale
• Road travel to one or more DMA’s as needed
• Support high-profile installations as needed

Travel

• Travel regionally up to 25% as needed

Requirements / Experience

• 3+ years of experience in an Operations or Customer Support role
• Interest in growing in an operations-related career path
• Strong critical thinking and problem-solving skills
• Excellent people & communication skills
• Comfortable troubleshooting technical issues over the phone
• Highly-detailed and an appreciation for organization
• Ability to work and collaborate with a small, fast-paced team
• Love the startup environment and building new things
• Ability to work independently and manage time effectively in the field
• Willingness to learn and adapt to new technology

Interview Process

1. Apply: We review applications as soon as we can. You should hear back about your application within two weeks.
2. Introduction to Hiring Manager: Meet with the hiring manager (virtually or in-person) to share your background, learn about the role, and align on logistics.
3. Technical Interview: Meet our team remotely to respond to a prompt that relates to the role, and present your thoughts to our team, who will ask questions to better understand your critical thinking and skillset.
4. Virtual Values Interview: Meet with two Grocery TV employees who you’ll work cross functionally with to discuss how you might collaborate with the team. This is a perfect opportunity for you to vet us, too!
5. Virtual Leadership Interview: Lastly, all candidates have a final interview with a member of the leadership team. This conversation gives you the opportunity to reflect on the interview process and affirm this is the right role for you.

Why Grocery TV?

• 100% medical, dental, and vision coverage
• $1,200 annual HSA match
• $1,000 annual learning & development budget
• Unlimited PTO
• 16 weeks of parental leave for all new parents

Awards & Recognition

BuiltIn Best Places to Work 2026

Best Place for Working Parents 2026

ROLE RESPONSIBILITIES

• Client Relationship Management: Cultivate and maintain strong relationships with personal lines insurance clients.
• Review policies for accuracy and coverage gaps; provide recommendations to clients as needed
• Policy Maintenance: Handle policy changes, endorsements, and renewals efficiently and accurately.
• Respond promptly to client inquiries and provide professional guidance on coverage
• Claims Support: Assist clients in the claims process and ensure their needs are met.
• Work closely with carriers and underwriters to negotiate terms and resolve issues
• Maintain accurate and up-to-date client records in Applied Epic
• Support account retention through proactive communication and relationship management

QUALIFICATIONS

• Experience: A minimum of 3 years of experience as a Personal Lines Account manager
• Licensing: Must hold a valid P&C insurance license.
• Communication: Excellent verbal and written communication skills.
• Customer Focus: A commitment to delivering top-notch customer service.
• Organizational Skills: Strong organizational and time-management abilities.
• Ability to manage multiple priorities and meet deadlines
• Team Player: Ability to work effectively within a team and collaborate with colleagues.
• Applied Epic experience preferred

About the role

We’re hiring an Account Manager, Alternative & Specialty Channel to build and scale Grüns’ alternative sales channels beyond traditional big box retail. This role is responsible for owning strategy, execution, and relationships across specialty, wellness, B2B, and other non-traditional channels that drive incremental revenue, brand credibility, and long-term optionality.

You’ll act as the dedicated business owner for the Alt & Specialty channel, identifying where we can win on product differentiation, margin structure, and brand fit — and moving quickly from hypothesis to execution.

This role is part of our remote HQ! We have a fully remote, high-trust work environment - and also come together on a biannual basis for amazing off-sites where we can connect IRL. This role also requires monthly travel to support key retail partners and business priorities.

In this role, you will:

• Own the Alternative & Specialty channel end-to-end, acting as the primary point of accountability for strategy, execution, performance, and relationships.
• Identify, validate, and prioritize non-traditional sales channels including specialty retail, wellness, B2B, travel, military, beauty, sporting goods, and indie retail.
• Build and maintain a 12–18 month channel roadmap, sizing opportunities and ranking them by revenue potential, margin, strategic fit, and scalability.
• Establish a monthly sales and performance cadence, delivering clear updates, insights, and forward-looking opportunities to leadership.
• Own and scale Faire Wholesale, driving new retailer acquisition, repeat purchase, promo strategy, and product visibility.
• Develop and execute promo plans and calendars that are efficient, on-brand, and margin-aware.
• Standardize pricing, promos, and terms wherever possible, treating one-off deals as the exception.
• Build CRM structure and playbooks to track pipeline health, velocity, and ROI — making the channel easier to scale over time.

We're looking for someone who:

• Has 5+ years of CPG sales experience, with direct ownership of multiple accounts (buyers, brokers, merchandising, operations).
• Brings a strong understanding of specialty and alternative channel economics, merchant strategies, and vendor expectations.
• Has a proven track record expanding distribution, door counts, and off-shelf programs (features, endcaps, promos).
• Is highly analytical and comfortable translating data into clear, compelling sell-in stories and internal recommendations.
• Is fluent in Excel/Sheets and presentation tools, with experience building models, dashboards, and sales materials.
• Has hands-on experience with Faire Wholesale.

Approach to the role:

• Acts like an owner, not an account manager — fully accountable for P&L, relationships, and execution.
• Brings a strategic lens with hands-on follow-through, moving easily between planning and doing.
• A confident negotiator who advocates for what’s right for the business.
• Curious, resourceful, and disciplined — tests fast, learns quickly, and kills low-impact work early.
• Passionate about health and nutrition, motivated by building meaningful brand presence in the right places.
• Embodies a “nothing is below me” mindset — willing to do whatever it takes to win.

To Apply: 

Please enter your info and share a bit about yourself with us below. We ask that you do not use Chat GPT or similar tools to answer these questions, as it is our hope to genuinely get to know you and the way you communicate and think! We do love integrating these tools into our work though, and you’ll hear plenty more about that if you join us.

Compensation & Benefits:

At Grüns, we're committed to providing a competitive total compensation package — grounded in market data that considers our size, stage, industry, and location. For this role, the base salary range is $120,000-$140,000 depending on experience, paired with a comprehensive benefits package designed to support the well-being and growth of our team.

About the Role

Reporting to the Senior Controller, the Senior Accounting Manager will play a central role in running day-to-day accounting operations and helping build the financial infrastructure of a fast-growing consumer brand. This is a role for someone who is equal parts strategic and tactical — comfortable owning the close one day and improving a process or system the next.

You'll work closely with Finance leadership and cross-functional partners on reporting, margin improvement, operational efficiency, and compliance, while helping scale a function that can grow with the company.

What You’ll Do

• Accounting and Reporting
• Lead monthly, quarterly, and annual close processes.
• Oversee AP, AR, payroll, inventory accounting, and general ledger management.
• Ensure the accuracy of the P&L and balance sheet, including revenue recognition, accruals, and expense mapping.
• Prepare and present monthly financial statements and analyses for key stakeholders.
• Deliver timely, accurate, GAAP-compliant reporting with clear, actionable insights.
• Systems and Process
• Build scalable systems, workflows, and documentation to support a growing and increasingly complex business.
• Leverage AI and emerging technology to build automated, efficient financial processes — from close to reporting to day-to-day operations.
• Identify opportunities to automate and improve existing accounting workflows.
• Partner with cross-functional teams (Operations, Retail, E-commerce, Wholesale) to ensure clean financial data across the business.
• Compliance and Risk
• Establish and maintain strong internal controls and risk management protocols.
• Manage audits, tax filings, and compliance reporting.
• Serve as a key point of contact for auditors, tax advisors, and financial partners.
• Support contract management, vendor terms, and compliance reporting (loans, leases, SBA, etc.).

What We’re Looking For.

• Bachelor's degree in Accounting, Finance, or a related field; CPA strongly preferred.
• 7+ years of progressive accounting experience, with at least 3 years in a management role.
• A genuine enthusiasm for leveraging AI and technology to automate and modernize finance workflows.
• Experience in retail, consumer products, or e-commerce (DTC and wholesale a plus).
• Strong working knowledge of US GAAP, inventory accounting, and financial controls.
• Hands-on experience with Shopify required; Mirakl a plus.
• Advanced Excel skills; strong financial modeling and analytical capabilities.
• Excellent communication skills and the ability to partner with senior leaders across the business.
• Comfortable operating in a fast-paced, entrepreneurial environment — willing to roll up your sleeves.

About Frontier:

At Frontier, we help companies grow full-time, cross-functional teams abroad. We hire the smartest people, and we place them in the best companies. We have placed over 800 hires across 50 different US based startups and high growth companies.  

About Ascend

Ascend helps founders, investors, and executives book international business and first-class flights at unbeatable rates — often 30–80% below retail. We combine proprietary booking methods with 24/7 white-glove concierge service to make premium travel seamless.

We've grown from 12 to 66 people in just over a year, backed by Bessemer Venture Partners, and have 5x’d our revenue year-over-year. We’re currently at $22M+ ARR and growing fast.

Our mission is to democratize premium travel and make first class accessible to those shaping the world.

Our clients — founders, investors, and executives from venture capital, family offices, private equity, and beyond — expect exceptional service delivered with speed, accuracy, and sophistication.

The Role

We’re looking for an experienced luxury travel professional who combines search expertise, exceptional client communication, and leadership to deliver five-star service at scale.

You’ll lead a team of Client Service Members while personally handling VIP and high-complexity clients. You’ll own the complete client journey from intake through delivery, coach your team daily, and ensure every interaction reflects Ascend's commitment to effortless luxury.

What You’ll Do

Client Service & Optimization

• Personally handle VIP, B2B, Investor, and Premier clients requiring industry experience and escalation tactics.
• Master complex travel optimization using award programs, creative routing, and premium fare strategies.
• Build polished quotes with clear reasoning, value explanations, and trade-off analysis.
• Maintain 95%+ SLA adherence and 98%+ quote accuracy across your team’s work.

Team Leadership

• Lead and coach 3–5 Client Service Members with daily feedback and real-time problem-solving.
• Supervise all client searches and communications during your shift.
• Run weekly team reviews to improve search quality and communication.
• Identify when team members need support or are ready for more complex work.

Operational Excellence

• Ensure seamless handovers between teams and shifts.
• Collaborate with Ticketing and Trip Fulfillment teams on bookings and confirmations.
• Propose search optimizations and training improvements.
• Handle escalations with empathy and confidence.

What You Bring

Must Have:

• 3+ years in luxury travel, premium concierge, or high-touch client service.
• Deep expertise with Sabre GDS — proficient in flight search, fare rules, and creative routing.
• Experience with mileage programs and premium booking methods.
• Excellent written communication — your quotes are clear, polished, and reflect luxury standards.
• Proven track record of meeting 95%+ SLA or quality standards.
• Leadership or mentoring experience — you’ve coached others, even informally.
• Calm under pressure — you prioritize effectively when requests pile up.

Nice to Have:

• Background in luxury hospitality or high-end concierge services.
• Experience with VIP or high-net-worth clients.
• Familiarity with workflow tools, mileage platforms, or CRM systems.
• Passion for travel and miles & points optimization.

You don’t need to check every box — if you have 80% of the skills and the drive to learn, we want to hear from you.

Why Ascend?

Clear Growth Path
Your progression: Client Service Team Lead → Concierge Manager → Senior Manager → Associate Director.
We promote from within based on performance. You’re not just executing — you’re helping shape how Ascend's Client Service function scales globally.

Build, Don’t Just Execute
We’re implementing our concierge framework and career systems now. Your insights on search methodology, training, and client communication will directly influence how we work.

Real Support

• Lead capable people who want to grow.
• Partner with your Concierge Manager on team development.
• Work with the Process Management team to improve workflows.
• Quarterly reviews with clear feedback and a development focus.

Work-Life Balance

• Predictable scheduling — you’ll know your shift in advance.
• Clean transitions between shifts.
• Global team — talented colleagues across continents.

What Success Looks Like

First 90 Days:
Lead your shift independently with 95%+ SLA adherence, handle VIP clients with confidence, begin coaching team members effectively, and achieve 98%+ quote accuracy.

Within 6–12 Months:
Consistently deliver quality metrics, build strong VIP client relationships, lead at least one initiative that improves search quality or team performance, and receive strong team sentiment scores.

Our Values

• Customer Obsession — We win when our customers win.
• Urgency with Impact — Clients expect answers in minutes, not hours.
• Radical Candor — Honest, direct, respectful feedback builds trust.
• Ownership — If something breaks, we fix it.
• Relentless Excellence — Good enough is never enough.

Compensation & Benefits

Base Pay: $1,200 – $1,600/month USD, depending on location and experience.
Additionally, the role includes a 3% company profit share, which can add $250 – $500+ in strong months. Compensation is reviewed based on performance, with clear milestones tied to progression.

Benefits:

• Travel perks: Access to Ascend at-cost booking for personal travel.
• Clear career path with merit-based progression.
• Performance-based salary increases as you advance.
• Global collaboration with talented teams.

Member Company: Commercial Real Estate Insurance Services 

The Account Manager is responsible for the retention and servicing needs of our clients. The ideal candidate will demonstrate a high level of professionalism; possess the ability to work well in a fast-paced environment and the flexibility to easily adapt to changing priorities.

Key Responsibilities:

• Provides excellent customer service to a dedicated book of business and recommends potential enhancements and improvements to processes, products and/or policies.
• Proactively understands the requirements and needs of a client account and ability to multitask in a fast-paced environment.
• Responsible for renewing, servicing and retaining client business. Coordinates market selections for new and renewal business on designated accounts.
• Responsible for driving the entire customer renewal process and experience on designated accounts.
• Develops and maintains dependable working relationships with key carrier partners, underwriters, and wholesalers.
• Gather competitive intelligence and rely to internal parties as requested.
• Identify and pursue cross selling opportunities on existing accounts.
• Responsible for completing routine service requests in a timely manner such as: cross selling new lines of business to existing customers; certificates of insurance; endorsement requests; audit questions and disputes; and billing plan changes and/or premium finance agreements.
• Makes positive contribution to customer satisfaction and constantly strives to improve service to the customer.
• Communicates in a positive manner to contribute to a cohesive, pleasant work environment.
• Protects the confidentiality of information learned by performing the duties of the position.
• Performs other responsibilities and duties as needed.

Qualifications:

• Bachelor’s degree preferred or equivalent education and/or experience in insurance.
• A minimum of 3-5 years of Working knowledge of commercial property/casualty coverages.
• A minimum of 3-5 years of client services experience within the brokerage industry or equivalent.
• Current P&C insurance license.
• Excellent organization, communication, and negotiation skills.
• Understanding of commercial rating concepts, compliance requirements and federal legislation.
• Ability to work with computer technology with little instruction with proficiency at spreadsheet and word processing programs.
• Ability to prioritize heavy workloads and meet all time sensitive deadlines.
• Proficient in Microsoft Office software.
• Demonstrated professional, tactful negotiation and persuasion skills to achieve objectives.

Position Overview

We are seeking an experienced Project Manager to lead complex IT infrastructure, migration, and integration initiatives. This role requires strong technical acumen, strategic thinking, and the ability to lead cross-functional teams in delivering scalable, reliable solutions. The ideal candidate will serve as a trusted advisor to clients and ensure successful outcomes from initiation through delivery and beyond.

Key Responsibilities

• Serve as the primary client contact, building trusted relationships and aligning delivery with business objectives.
• Lead multiple infrastructure, migration, and integration initiatives across cloud, network, and enterprise environments.
• Drive end-to-end project delivery, from planning and execution through implementation and post-deployment support.
• Direct cross-functional teams, including internal stakeholders, vendors, and offshore resources.
• Manage priorities, risks, dependencies, and scope to ensure consistent and successful outcomes.
• Oversee change management and ensure alignment with stakeholder expectations.
• Apply SDLC and Agile methodologies to deliver efficient, high-quality solutions.
• Maintain clear communication with stakeholders through structured updates, planning sessions, and reporting.
• Optimize resource utilization across concurrent initiatives.
• Establish and enhance processes to improve delivery quality, scalability, and operational efficiency.
• Ensure comprehensive documentation and smooth knowledge transfer to support ongoing operations.

Qualifications

• Minimum of 5 years of experience managing IT projects in client-facing environments, with a strong track record in infrastructure, migration, and integration initiatives.
• Proven ability to lead distributed teams, including remote and offshore resources.
• Experience with cloud platforms, network infrastructure, and system integrations.
• Familiarity with project management tools such as Jira, Zendesk, Asana, or similar platforms.
• Strong analytical and problem-solving skills with a technical mindset.
• Excellent communication and stakeholder management abilities.
• PMP certification and understanding of Agile methodologies and concepts preferred.
• Bachelor’s degree in Technology, Computer Science, or a related field (or equivalent experience) is a plus.
• Experience in the Property & Casualty Insurance industry is a plus.
• Demonstrated commitment to quality, continuous improvement, and successful project delivery.

Job Title: Luxury Travel Manager

(Remote Opportunity - to cover CET)

Company Overview: Flyflat is a premium travel company that helps founders, investors, and executives book international business and first-class flights at unbeatable rates—often at 30–80% less than the retail price. We combine proprietary booking methods with a 24/7 white-glove concierge service, making it incredibly easy for clients and their teams to manage all of their premium travel needs without friction.

We’ve grown from a team of 12 to 78 in just over a year, 5x’ed our revenue year-over-year, and just raised an oversubscribed round with Bessemer Venture Partners leading. Our mission is to save our customers time and money every step of the way from booking to coming home

Introduction: FlyFlat is hiring top-performing Luxury Travel Advisors who will serve as the company pillars of their time zones—owning client relationships, closing high-value sales, and acting as the trusted voice in all travel matters. This is a high-impact, client-facing role perfect for ambitious, service-minded individuals who thrive in fast-paced, detail-driven environments.

You’ll be the go-to person for our clients’ luxury air travel needs, with the support of a best-in-class, n-house, 24-hour team. Whether supporting a Fortune 500 exec, a VC firm’s partner, or a seasoned world traveler, you’ll ensure every step of their journey is seamless, efficient, and elevated.

Responsibilities:

Client Relationship Management

• Manage the full lifecycle of client engagement: outreach, flight strategy, consultative sales, and closing.
• Serve as the primary point of contact for your clients—crafting itineraries, guiding booking decisions, and resolving issues.
• Maintain and grow client relationships by re-engaging past clients and following up on new leads.
• Be the emergency contact for clients when needed, especially for time-sensitive travel matters.

Sales and Strategy Execution

• Use your knowledge of routes, loyalty programs, and luxury flying to provide optimal travel options.
• Collaborate with internal concierge and operations teams to deliver seamless service.
• Proactively apply judgment, empathy, and problem-solving to complex or urgent situations.

Qualifications

• Have 3+ years of experience in luxury service or selling high-ticket items
• Strong knowledge of premium travel, airlines, loyalty programs, and global destinations.
• Outstanding communication skills—warm, clear, persuasive across email, text, and voice.
• Ownership mindset: proactive, solution-oriented, and results-driven.
• High integrity and discretion—you’ll manage sensitive and high-value transactions.

Preferred

• Experience with GDS systems (Sabre or Amadeus)
• A solo advisor who owns a boutique agency but is willing to step into an employee role
• Existing book of business or agency partnerships (with bonus earning structures available).
• Strong partnerships with air consolidators and luxury hotel brands.
• Background in HNW service, concierge teams, or early-stage startups.

Conclusion: Joining FlyFlat as a Luxury Travel Manager gives you the chance to be at the forefront of luxury travel innovation. With a supportive team, elite clientele, and uncapped earnings potential, this role is perfect for someone ready to take full ownership of their client relationships and deliver exceptional experiences at scale.

If you’re driven, client-obsessed, and ready to help shape the future of premium travel, we’d love to hear from you.

Compensation and Employment Details:

• Experience with GDS systems (Sabre or Amadeus)
• Work Environment: Remote-First, CET timezone coverage
• Base Salary: $48,000–$62,000 (depending on experience)
• Total Compensation (OTE): $110,000+
• Commissions: Uncapped earnings after earning back draw against base salary.
• Additional bonuses tied to client retention, referral generation, and margin optimization

We are excited about the possibility of you joining us in this venture and look forward to seeing the profound impact you will have on our organization.

Are you a current small business owner or manager eager to shape the future of AI? Large-scale language models are evolving from simple conversational tools into systems capable of supporting entrepreneurs with operations, strategy, financial planning, and customer engagement. With high-quality training data grounded in real-world business experience, tomorrow’s AI can better serve Small Business owners and managers navigating limited resources and high-stakes decisions. That training data begins with you—we need your practical expertise to help power the next generation of AI.

We’re looking for current owners, co-owners, and managers across a range of industries, including retail, e-commerce, professional services such as consulting, legal, and accounting, technology and software, hospitality and food and beverage, healthcare and wellness, creative and media, construction and trades, and other small business sectors. Whether you are a new business owner or have years of operational experience, your insight into day-to-day decision-making is highly valuable.

On a typical day, you will engage the model with realistic small business scenarios and operational challenges; evaluate outputs related to budgeting, pricing, marketing strategy, hiring decisions, vendor management, customer communications, and basic compliance considerations; assess whether responses are practical and aligned with how Very Small Businesses actually operate; capture reproducible error traces; and provide structured feedback to improve prompts, evaluation criteria, and real-world applicability. You may also help identify where models oversimplify trade-offs or misunderstand resource constraints common to VSB environments.

Direct experience owning or co-owning a small business is strongly preferred. Experience managing operations, finances, marketing, staffing, or growth strategy is highly relevant. Entry-level business owners as well as seasoned entrepreneurs are encouraged to apply. Clear, metacognitive communication—explicitly articulating how and why decisions are made in a real business context—is essential.

Ready to turn your small business ownership experience into the knowledge foundation for tomorrow’s AI? Apply today and help train systems that better support entrepreneurs worldwide.

We offer a pay range of $20 to $100 per hour, with the exact rate determined after evaluating your experience, expertise, and geographic location. Final offer amounts may vary from the pay range listed above. As a contractor you’ll supply a secure computer and high-speed internet; company-sponsored benefits such as health insurance and PTO do not apply.

Employment type: Freelance / Contract
Workplace type: Remote
Seniority level: Entry Level

Mission of this role:

"This role exists for one purpose: to grow our Crypto business. The Senior Growth Manager will identify and execute disruptive, low-cost initiatives and forge strategic partnerships
that drive meaningful client acquisition within the crypto trading space — combining deep crypto-native intelligence with the ability to mobilise teams without direct authority."

This is not a generalist marketing role. We are looking for someone who lives and breathes crypto — who understands the industry's key players, audience psychology, trading behaviours, and community dynamics well enough to consistently spot growth opportunities that others miss, and act on them decisively.

K E Y R E S P O N S I B I L I T I E S
1. Disruptive, Low-Cost Crypto Growth Initiatives
▸ Own the identification and execution of growth plays specifically tailored to the crypto trading industry— not repurposed tactics from other verticals
▸ Continuously scan the crypto landscape to surface unconventional, high-leverage acquisition opportunities that competitors have overlooked: token launch moments, protocol migrations, bear/bull cycle sentiment shifts, regulatory tailwinds
▸ Design campaigns that resonate with crypto-native audiences — referral mechanics, viral on-chain incentives, community takeovers, co-marketing with Web3 projects, trading competitions, and airdrop- linked acquisition flows

▸ Prioritise and rank opportunities using a rigorous scoring framework (ICE / RICE), presenting a clear pipeline of crypto-specific 'low-hanging fruit' to the CRO each month
▸ Stress-test every initiative against acquisition metrics before committing resources, ensuring maximum new-client ROI on growth spend
2. Strategic Partnerships for Acquisition
▸ Identify, approach, and cultivate high-value partnerships with crypto-native projects, DeFi protocols, NFT platforms, Web3 wallets, crypto media, and adjacent fintech brands
▸ Build and maintain a structured partnership pipeline in collaboration with the Head of Business Development, tracking status from first contact to live activation
▸ Negotiate co-marketing, co-branding, and distribution agreements that drive measurable new-user
acquisition at low CAC
▸ Develop partnership playbooks — standardised frameworks that allow Regional Heads to replicate and localise proven partnership models in their markets
3. Crypto Industry Intelligence & Opportunity Spotting
▸ Serve as the team's primary authority on the crypto trading industry: its major exchanges, emerging protocols, DeFi trends, regulatory developments, audience segments, and shifting narratives
▸ Map the full crypto-native audience landscape — retail traders, DeFi power users, NFT participants, institutional desks, crypto-curious TradFi investors — and build targeted acquisition angles for each
▸ Track competitor exchange strategies (Binance, Coinbase, Bybit, OKX, Kraken and regional players) and identify positioning gaps our exchange can exploit for growth
▸ Monitor on-chain data, social sentiment, and market cycle dynamics to time growth campaigns for
maximum conversion impact
▸ Produce a recurring Crypto Growth Intelligence Brief shared with the CRO, Head of Marketing, and  Regional Heads — translating market signals into actionable growth priorities
4. Playbook Creation & Cross-Functional Enablement
▸ Convert successful growth experiments and partnerships into repeatable, documented playbooks tha can be handed off to Marketing, BD, and Regional teams for scaled execution
▸ Brief internal teams — Marketing, Performance & Optimisation, Retention, and Regional Heads — with clear objectives, audience insights, messaging frameworks, and success metrics for each initiative
▸ Prepare and quality-control all necessary creative, content, and partnership assets in coordination with the relevant team owners
▸ Act as the internal growth authority: run workshops, share learnings, and upskill stakeholders on
emerging crypto growth tactics
5. Matrix Leadership & Cross-Functional Influence
▸ Build trusted working relationships across Marketing, BD, Retention, Performance, and Regional teams — establishing credibility through insight and results, not hierarchy
▸ Drive alignment in cross-functional planning sessions; proactively resolve conflicts between team
priorities that could slow growth execution
▸ Hold teams accountable to joint growth commitments through shared dashboards, regular syncs, and  transparent reporting to the CRO
▸ Identify blockers early and escalate strategically, keeping initiative momentum without creating friction

R E Q U I R E M E N T S
Essential
▸ 5+ years in growth marketing, growth hacking, or strategic partnerships with direct, hands-on experience in the crypto or Web3 industry — this is non-negotiable

▸ Genuine, deep knowledge of the crypto trading industry as a practitioner: exchanges (CEX & DEX), DeFi mechanics, tokenomics, on-chain behaviour, and the communities, media, and influencers that shape the space
▸ Demonstrable track record of designing and executing low-budget, high-impact acquisition campaigns that drove meaningful growth in a crypto or fintech context
▸ Proven ability to spot under-exploited growth opportunities specific to crypto — a pattern-recognition
instinct for 'low-hanging fruit' in a fast-moving, cycle-driven market
▸ Experience building and managing strategic partnerships in the crypto ecosystem end-to-end: origination, negotiation, asset creation, and performance tracking
▸ Active participant in crypto communities (Twitter/X, Telegram, Discord, Farcaster) — you are known in the space, not just observing it
▸ Exceptional cross-functional influencing skills — a track record of driving results through teams you do not directly manage
▸ Strong written and verbal communication skills; able to author clear playbooks, briefs, and executive presentations
▸ Comfortable with analytics: able to define metrics, read dashboards, and draw actionable conclusions from data independently

Preferred
▸ Prior experience specifically at a crypto exchange (CEX) — you understand the unique acquisition funnel dynamics, KYC friction, and trading-lifecycle of exchange users
▸ Existing network of crypto-native contacts: KOLs, protocol BD leads, crypto fund operators, crypto media editors, or community leaders
▸ Hands-on experience with on-chain analytics tools: Dune Analytics, Nansen, Glassnode, or equivalent— able to derive audience and timing insights from on-chain data
▸ Experience designing and executing token incentive schemes, airdrops, or trading competitions as acquisition mechanisms
▸ Understanding of KYC/AML funnel implications and how to optimise conversion within regulatory constraints
▸ Multilingual or multi-market experience across key crypto growth markets: MENA, SEA, EU, Turkey, or LatAm