About this HR Advisor role at Lookers
About us: We are one of the top three automotive retailers in the UK, proudly representing 32 manufacturer brands, selling a huge range of new and used vehicles from over 150 dealerships across the UK and Ireland.
We believe our people are our greatest asset, and we’re committed to recognising the valuable contribution each person makes. That’s why we continue to invest in a leading rewards and benefits package designed to support your career, wellbeing, and life outside of work.
HR Advisor, Newcastle upon Tyne.
Role Purpose:
To provide sound HR advice to line managers on all employee relations matters and ensure the development and implementation of effective HR policies and processes.
Role Accountabilities:
Support company managers in the management of all employee relation matters including disciplinaries, grievances, performance management and absence management.
Provide timely advice and support to people managers in line with current policies and procedures.
Refer employees to Occupational Health where required, and support managers with implementing reasonable adjustments.
Support the HR Managers on complex people matters including allegations of gross misconduct.
Ensure that all employee relation matters are recorded on the ER tracker and all relating documentation is saved against the employee record.
Identify and manage any trends in employee relation data or cases and work with HR Manager to review and reduce concerns.
Ensure the bank of template letters and guidelines are kept up to date in line with legislation and business requirements.
Ensure the company policies are up to date and support in updating them as required.
Quality check the approach people managers take to ensure these are in line with current policies and procedures.
Keep up to date with employment law/legislation changes and demonstrate continuous professional development.
Support in any other general project work as required.
Skills, Knowledge, Experience:
Essential
Previous experience working in a similar role.
Experience in managing the full range of employee relations cases including: disciplinary, grievance, performance management, absence management, flexible working requests.
Ability to influence and challenge where appropriate.
Confident to make decisions independently, providing solutions and anticipating/overcoming challenge.
Ability to build relationships with a variety of people and an ability to work in a changing & diverse business environment.
Desirable
Level 5 CIPD
Core Benefits:
- Competitive salaries with structured pay scales and progression as you grow within the business
- Generous annual leave that increases with your length of service
- Enhanced family leave, including 6 months’ full pay for maternity and adoption leave, and 2 weeks’ full pay for paternity leave
- Access to Techscheme for discounted technology purchases with flexible payments
Health & Wellbeing:
- Eyecare vouchers to help cover vision care needs
- Smart Health – 24/7 access to GP services to support your mental and physical wellbeing
- Dental insurance for everyday dental care and unexpected treatments
- Optional critical illness cover for peace of mind during life's most challenging moments
Financial Wellbeing:
- MyView PayNow – access a portion of your pay as you earn, with features to stream, save, and track your money through a user-friendly app
- Free will writing services to help plan for the future
- Flexible life assurance options and partner life assurance for added protection
Leisure & Lifestyle:
- Discounted gym memberships to support an active lifestyle
- Travel insurance to help you explore with confidence
- Access to home and technology vouchers
- bYond card and a wide range of exclusive retail and lifestyle discounts
We strongly believe in nurturing and providing our people with specific manufacturer brand and management training to enhance career development opportunities. We have a great bunch of people, and we like to celebrate and encourage success at all levels.
Lookers and Charles Hurst are an equal opportunities employer. We are committed to a working environment that is free from discrimination, is inclusive, and empowers our people to bring their whole self to work and reach their full potential.
If your application is successful, we will conduct relevant employment checks prior to you commencing employment with us. These will include verifying your recent employment, address, credit history and a standard criminal record check. For roles that require you to drive, a driving licence check will also be carried out. Please note, all offers of employment are made subject to a 6 month probation period commencing from your start date.
We take our data protection responsibilities very seriously and are committed to upholding and respecting your privacy rights. Information about how we will process your data including the types of data we collect, the purposes for which we use it, who we may share it with and how long we keep it are set out in our privacy notice. It also includes information about your individual privacy rights. Please make sure you read our Privacy Notice so that you understand how we may collect and use your data.