About the Team 

Enterprise Engineering builds integrated, scalable platforms that power Roku’s core Finance, Accounting, Payments, Supply Chain, and HR processes. We use API-first, data-driven, and increasingly AI-enabled designs to automate complex workflows, improve control and compliance, and reduce manual work for our partners.

About the Role 

We’re hiring a Senior Product Manager to lead finance and payouts platforms within Enterprise Engineering, with a strong focus on AI-driven automation. You will own products that support order-to-cash, revenue accounting, financial close, reconciliations, and partner payouts, working across Controllership, FP&A, Tax, Treasury, Payments, Ads Revenue Operations, and Business Systems. 

You’ll define the vision, roadmap, and execution for capabilities that combine robust finance controls with modern engineering and AI - e.g., ML-assisted reconciliations, anomaly detection, intelligent exception routing, and Gen-AI powered tools for finance users. This is a high-impact senior IC role; you will regularly influence senior stakeholders across regions, while partnering closely with engineering leads and architects.

What You’ll Be Doing

• Own strategy & roadmap for finance and payouts platforms, including AI-enabled capabilities (classification, matching, forecasting, GenAI assistants) 
• Deep-dive workflows across revenue, close, reconciliations, payouts and compliance; map pain points and define automation opportunities 
• Write clear, structured product requirements (data contracts, controls, SLAs, UX) that Engineering and Finance can execute on 
• Partner daily with engineering and architecture to make pragmatic design tradeoffs on platforms, integrations, and AI usage 
• Define and track success metrics (automation %, cycle time, error rates, payout and reconciliation accuracy), and iterate based on results 
• Drive change management: clear comms, training, and adoption plans for new platform and AI features 
• Keep a close pulse on team and stakeholder “vibe” – building trust, surfacing risks early, and fostering a low-ego, high-ownership way of working 

We’re Excited If You Have

• 8+ years of product management, including substantial time on internal platforms or business systems 
• Strong experience in Finance/Accounting technology (e.g., ERP, revenue systems, sub-ledger / journal automation, reconciliations, payouts) 
• Demonstrated ability to translate complex accounting and regulatory requirements into scalable product designs 
• Hands-on experience with AI / ML or intelligent automation in business processes (e.g., matching, anomaly detection, NLP/GenAI assistants, rules + ML hybrids) 
• Strong systems thinking: comfortable with APIs, data models, integrations, monitoring and controls 
• Excellent written and verbal communication; able to tell a crisp story to executives, Finance stakeholders, and engineers 
• Proven track record working effectively across time zones and cultures, maintaining a healthy and productive team “vibe” 
• Experience in media, advertising, or digital platforms with complex revenue and payout models 
• Background in Finance/Accounting (e.g., CPA, Chartered Accountant, or MBA with finance emphasis)

#LI-AB3

An overview of this role

This position is 100% remote and will be based in the United Kingdom, Ireland, Germany, and/or Netherlands. 

GitLab is looking for an enthusiastic and strategic Business Development Representative (BDR) to join our growing Sales team. As a BDR at GitLab, you get the opportunity to lead the initial outreach to targeted Enterprise and Mid Market accounts working in conjunction with the Field and Digital Marketing teams as well as the Sales and Customer Success teams. In this role you'll leverage creative marketing and sales tactics to prospect and engage with multiple buyer personas and roles to introduce GitLab's value. You'll be responsible for generating qualified meetings and pipeline for GitLab's Sales organization.

Our BDRs come from a diverse background. Many have worked in closing roles previously or managed teams.

We have an extensive onboarding and training program at GitLab and you'll be provided with necessary DevOps and GitLab knowledge to fulfill your role.

What you’ll do

• Execute outbound prospecting initiatives to generate qualified meetings and pipeline in your assigned territory.
• Conduct high-level discovery conversations with target accounts to understand business needs, qualify opportunities, and create Sales Accepted Opportunities (SAOs).
• Meet or exceed monthly and quarterly BDR-sourced Sales Accepted Opportunity (SAO) targets by consistently converting qualified prospects into opportunities.
• Research and prioritize target accounts using business and industry knowledge to identify key players, uncover compelling events, and develop tailored outreach strategies.
• Execute a multi-touch outreach cadence (call, email, social, etc.) to all prospects in your assigned territory using Outreach.io to maximize engagement and conversion rates.
• Manage, track, and accurately report all prospecting activities and pipeline in Salesforce to provide clear visibility into performance and forecast.
• Collaborate with Field, Corporate, and Digital Marketing, Sales, and Customer Success teams to build targeted account lists, campaigns, and call strategies, and attend regional marketing events to engage participants, generate leads, and drive qualified Sales Accepted Opportunities (SAOs).
• Document and continuously improve Business Development Representative processes in the GitLab handbook, in partnership with your Business Development Manager, and mentor new BDR hires to help them ramp quickly and navigate key accounts.

What you’ll bring

• Positive and energetic phone skills, excellent listening skills, strong writing skills
• Meet or exceed daily, weekly, and monthly KPIs
• Proven experience taking initiative and independently driving projects or activities through to successful outcomes
• Alignment with our values and working in accordance with those values
• Knowledge of business process, roles, and organizational structure
• Demonstrated persistence in pursuing goals, learning from setbacks, and continuously improving to achieve strong results
• Passion about being a part of GitLab's journey
• Proficiency in using Salesforce and LinkedIn Sales Navigator
• Previous tech industry experience or experience in sales development, marketing, or sales is a plus
• Proficiency in English, our company language, is required for effective communication

About the team

As part of GitLab's growing Sales team, you will work closely with the Field and Digital Marketing teams, as well as the Sales and Customer Success teams. Our BDRs come from diverse backgrounds, and we provide extensive onboarding and training so you have the DevOps and GitLab knowledge you need to succeed.

Position Summary:

ultradedicated – Your biggest challenges yield rare possibilities

We are seeking a highly capable and proactive Senior Finance Manager, EMEA to join our rapidly growing team in the EMEA Region. This is a critical new headcount addition that will be instrumental in stabilizing core financial controls and supporting a region expected to continue to grow its topline and investment.

Reporting to the EMEA Finance Director, the Senior Finance Manager will take ownership of essential operational and compliance duties. This role is ideal for a detail-oriented, commercially astute finance professional ready to thrive in a complex, fast-paced environment characterized by significant growth, multiple markets, new product launches (including gene therapies), and evolving partner deals.

Work Model:

Flex: This role will typically require onsite work 2-3 days each week, or more depending on business needs. In many locations, the business will set certain days each week that Flex employees are required to be onsite.
Or
Remote: Officially documented as working full-time from home, with travel to Ultragenyx's offices or other locations on occasion as needed.

Responsibilities:

• Perform detailed, day-to-day Opex tracking, variance analysis, and reporting, supporting OPEX and cost savings/productivity initiatives through transparent reporting and targeted analytics
• Provide proactive budget holder support to Commercial and Medical teams, ensuring strict adherence to budgets and financial policies
• Manage and control transactional volume related to increased headcount, vendor management, and travel/expense reporting
• Generate monthly and quarterly performance reports and review with regional, country, and department managers
• Maintain controllership of expenses, with focus on all OpEx lines directly controlled by the European entities
• Deliver monthly and quarterly results reporting, including variance analysis and corrective action plans, and recommend cost-saving initiatives to achieve financial targets
• Work closely with US-based teams to support procure-to-pay, payroll, management/statutory reporting, IT, HR, and other corporate processes
• Drive process improvement projects with corporate and regional functions to deliver cost and operational efficiencies across the region
• Support monthly and quarterly financial close processes, including preparation of accruals and detailed revenue reconciliation across multiple brands, countries, and partner deals
• Lead improvements in FP&A reporting, forecasting, and automation to enhance reliability, efficiency, and insight generation
• Act as the primary liaison for Global Accounting, Supply Chain, and Tax, supporting compliance and minimizing operational risk across the region
• Identify and implement improvements in core financial processes and utilize data analytics (Power BI, Excel) to deliver insights, scenario planning, and support senior stakeholder decision-making

Requirements:

• Minimum 5+ years of progressive experience in Finance (FP&A, Controlling, or Corporate Finance), in the biotech, pharmaceutical, or life sciences sector in a European context
• Master’s degree in finance, Accounting, Economics, or relevant field; professional qualification (CFA, ACA, ACCA, CIMA or equivalent) highly desirable
• Fluent English required; additional European language (e.g., German, French) a strong asset
• Demonstrable understanding of biotech business drivers, including revenue recognition for complex licensing/partner deals and product launch dynamics
• Strong proficiency in Opex tracking, financial analysis, and budget management
• Solid understanding of revenue recognition principles within pharmaceutical or life sciences environments
• Advanced Microsoft tools skills, including Excel and Power Query, with experience using ERP/financial planning systems and Power BI
• High attention to detail with a strong focus on compliance and financial control
• Proven ability to work cross-functionally and act as a liaison with global teams while building strong relationships
• Ability to manage high volumes of transactional activity while maintaining data integrity, alongside strong personal effectiveness (resilience, accountability, and self-motivation)

#LI-CK1 #LI-Remote

**This is a fixed-term contract opening until the end of 2026**

About the role

Lead the delivery of HR compliance and policy frameworks across the organisation, ensuring alignment with employment legislation and regulatory requirements. The role will focus on building strong compliance foundations across the employee lifecycle, enabling the business to operate confidently while proactively managing risk.

You will report to the Global Head of HR and work closely with the following stakeholders:

• Head of Corporate Services
• Chief Compliance Officer
• Deputy General Counsel
• HR Leadership Team
• Regional HR Leads

Scope & Impact

• Global remit across multiple jurisdictions
• Direct impact on organisational risk, governance, and reputation
• Supports delivery of HRLT priorities and compliance strategy
• Builds foundational HR compliance capability across the organisation

Key responsibilities

• Deliver HR compliance across the employee lifecycle, ensuring alignment with employment legislation and regulatory requirements (e.g. ERA, legislative change, data protection, SOX).
• Lead the development and implementation of HR policies and standards, ensuring consistency across regions while reflecting local requirements.
• Proactively identify and manage compliance risks, including horizon scanning for legislative and regulatory change.
• Act as a key interface between HR, Legal, and Compliance, ensuring aligned and practical approaches to risk management.
• Embed compliant practices into HR and manager activity, providing clear guidance, training, and tools.
• Oversee compliance monitoring, reporting, and audit activity, providing clear visibility of risks and areas for action.

Skills & Experience

• Strong experience in HR compliance, employment law, or HR risk/governance.
• Solid understanding of employment legislation and regulatory environments (UK essential, US desirable).
• Experience developing and implementing HR policies and frameworks in a global organization.
• Ability to translate complex regulation into practical, business-friendly HR solutions.
• Strong stakeholder management across HR, Legal, and Compliance.
• Comfortable operating in a matrixed, multi-jurisdictional environment.

About us

At Inizio, we're a global team driven by a shared purpose: to reimagine health. Formed in 2022 through the coming together of Ashfield and Huntsworth, we unite decades of experience with cutting-edge capabilities to deliver impactful solutions across the commercialization journey - from discovery to post-launch. Our global network of over 10,000 experts operates across 50 countries, supporting clients with strategic insight, medical excellence, creative engagement, and real-world delivery. We work with the world's leading health and life sciences businesses to solve complex challenges and drive meaningful outcomes for our clients and patients.

What sets Inizio apart is our people - and we believe everyone should have the opportunity to thrive. Here, you're encouraged to reimagine your possibilities: to grow, to be curious and to make real change happen. It's a place where your individuality is valued, your development is supported, and your ambition is celebrated. If you're ready to push boundaries and accelerate your career, Inizio is the best place to be.

Our Pledge

At Inizio, we value inclusivity, recognize the power of diversity and inspire the next generation of change-makers. We are an equal opportunities employer. We believe in creating a dynamic work environment that values diversity, equity and inclusion. We aim to recruit from a diverse slate of candidates and foster an environment that provides the right conditions for long-term success. We welcome all applications regardless of race, color, religion or belief, gender, gender identity, age, national origin, marital status, military veteran status, genetic information, sexual orientation and physical or mental disability.

#LI-DT2 #LI-REMOTE

Join our Movement and Champion Restaurant Culture! 💚

At TheFork we believe that the best things in life happen around the table.
As the leading restaurant booking platform in Europe, we connect the broadest community of loyal diners with the world’s favorite restaurants. Powered by innovation and a deep passion for the restaurant industry, we create unique dining experiences across 11 countries.

We’re part of the Tripadvisor Group and proud to be building a diverse, people-first culture where “respect”, “ownership”, “growth” and “better together” values thrive.
If you’re passionate about food, technology, and making a real impact, your seat at the table is ready.

👉 Discover life at TheFork

What you will do:

As part of the commercial team, you will focus on acquiring and managing multi-site restaurant groups and chains. You will:

• Manage a designated pipeline of restaurant groups and chains, driving acquisition through outbound activity and structured meetings virtual and face to face.
• Identify and engage multiple stakeholders, including CEOs, Operations, Marketing, and Commercial leaders, presenting QBR's where relevant.
• Position the platform’s value proposition at scale, aligning commercial solutions with group-wide objectives.
• Negotiate commercial terms, rates, and margins across single and multi-location agreements.
• Create engagement strategies to address complex decision-making processes and operational roadblocks.
• Achieve and exceed monthly and quarterly targets across a variety of KPIs such as yield management and retention.
• Work closely with Sales Operations, Marketing, Legal and Finance teams to ensure smooth onboarding and rollout across locations.
• Represent the brand consistently and professionally across all touchpoints.
• Build relationships with trade bodies, franchise networks, and industry partners to support pipeline growth.
• Travel as required for regional meetings, trade events, and internal team sessions.

Who you are:

You Must Meet These Critical Qualifications

• You are fluent in English; additional languages are highly appreciated.
• You have at least 3 years of experience in sales or account management, ideally within a digital, online, or tech-led business.
• You have experience managing territories, pipelines, and KPIs using Salesforce or a comparable CRM.
• You are a self-driven, results-oriented professional who consistently strives to meet and exceed targets.
• You are confident and comfortable conducting negotiations and commercial conversations over the phone.
• You have a strong understanding of revenue management–related topics and commercial performance levers.
• You can quickly establish trust and build credible, long-term business relationships.
• You work autonomously and are comfortable managing KPIs, targets, and performance metrics.
• You are able to work on a hybrid basis, with three days per week in the London office and availability to travel 20% of the time.

You Can Impress With These Additions 

• You have experience within the Internet, digital, or tech sector.
• You have a proven background in pitching and selling promotions, deals, or flash sales.
• You thrive in fast-paced environments and remain organised under pressure.
• Hunter mindset, with the drive to identify and convert new business opportunities.

What we offer you:

• 😄 An awesome team 
• 🏠 A permanent contract
• ⚖️ Flexible working environment  (2 days home office per week +  up to 4 total weeks additional flexibility during the summer period and in December to work fully remotely)
• 💸 Competitive fixed salary and bonus
• 🍕 Lunch vouchers available 3 working days per week (delivered to the office only)  
• 🌎 International teams and a multicultural environment spanning 11 offices across Europe
• 🤝Highly inclusive working environment  
• 🤸‍♀️ Lifestyle benefits that can be used to reimburse  expenses related to physical and leisure activities, family support, travel etc 
• 🎓 Continuous learning and development programs
• 😌 Free access to the Calm app to help you build resilience wherever you are  in your mental health journey
• 🐣Dedicated parental leave and caregiver leave policies (12 weeks fully paid)
• 🏥 Health insurance 
• 👩‍🦽 Life & Disability Insurance at no cost to the employee
• 👴 Attractive pension plans  
• 🍴 Amazing offices with dining, a coffee point on each floor, and leisure area    
• 🎤 Team building events 

All hiring happens through our careers site and official email. We do not text or ask for payment during the hiring process. Please report any suspicious messages immediately.

We believe that we are better together, and we welcome you for who you are. We endeavor to ensure that everyone - regardless of ability, age, socio-economic & cultural background, ethnicity, faith, gender, gender expression, gender identity, ideology, national origin, race, sexual orientation, marital status, or any characteristic protected under applicable law - has the opportunity to reach their full potential. At TheFork, we want you to bring us your unique perspectives and experiences, so we can collectively continue disrupting the restaurant industry and go from good to great.

TheFork is committed to a fair recruitment process. If you have special needs and require reasonable support during your application, interview, or participation in the selection process due to health conditions or disability, please direct your inquiries to AccessibleRecruitment@TheFork.com. Our HR team will review the request and respond accordingly.

WHO WE ARE 

Zeta Global (NYSE: ZETA) is the AI-Powered Marketing Cloud that leverages advanced artificial intelligence (AI) and trillions of consumer signals to make it easier for marketers to acquire, grow, and retain customers more efficiently. Through the Zeta Marketing Platform (ZMP), our vision is to make sophisticated marketing simple by unifying identity, intelligence, and omnichannel activation into a single platform – powered by one of the industry’s largest proprietary databases and AI. Our enterprise customers across multiple verticals are empowered to personalize experiences with consumers at an individual level across every channel, delivering better results for marketing programs. Zeta was founded in 2007 by David A. Steinberg and John Sculley and is headquartered in New York City with offices around the world. To learn more, go to www.zetaglobal.com.

Reports to: VP, Global Total Rewards

About the Role

We are seeking an experienced Payroll Manager to own and deliver UK payroll operations, with additional exposure to Australia and New Zealand payroll. This role is ideal for a hands‑on payroll professional with strong UK expertise who has worked within a CloudPay environment and is comfortable operating in a multi‑country context.

You will be responsible for ensuring accurate, compliant, and timely payroll processing while partnering closely with HR, Finance, and external providers to deliver an excellent employee experience.

Key Responsibilities

UK Payroll (Primary Focus)

• Own end‑to‑end UK payroll processing.
• Ensure compliance with PAYE, National Insurance, pensions (auto‑enrolment), statutory payments, and HMRC reporting.
• Manage payroll calendars, approvals, reconciliations, and year‑end activities.
• Act as escalation point for complex UK payroll issues.

Australia & New Zealand Payroll (Secondary)

• Support payroll activities for Australia and New Zealand, either directly or through vendors.
• Ensure understanding of local statutory requirements and legislative updates.
• Superannuation payroll processing.

Systems & Vendors

• Operate payroll processes using CloudPay (required).
• Partner with HRIS teams to support data accuracy and payroll integrations.
• Workday experience is a strong plus, particularly for employee data and payroll inputs.
• Manage relationships with external payroll providers and ensure service quality.

Controls, Reporting & Improvement

• Perform payroll reconciliations and variance analysis.
• Support audits and internal controls.
• Identify opportunities for process improvement and greater efficiency.

Skills & Experience

Essential

• Strong experience managing UK payroll end‑to‑end.
• Hands‑on experience with CloudPay.
• Solid understanding of UK payroll legislation and compliance.
• Pensions in connections with payroll
• Experience working with external payroll vendors.
• High attention to detail and strong stakeholder communication skills.

Desirable

• Payroll experience in Australia and/or New Zealand.
• Exposure to Workday.
• Exposure to benefit admin with relation to payroll.
• Experience in a regional or multi‑country payroll model.
• Payroll qualification (e.g. CIPP) is a plus.

BENEFITS & PERKS

• Excellent medical, dental, and vision coverage

PEOPLE & CULTURE AT ZETA

Zeta considers applicants for employment without regard to, and does not discriminate on the basis of an individual’s sex, race, color, religion, age, disability, status as a veteran, or national or ethnic origin; nor does Zeta discriminate on the basis of sexual orientation, gender identity or expression.  

We’re committed to building a workplace culture of trust and belonging, so everyone feels invited to bring their whole selves to work. We provide a forum for employees to celebrate, support and advocate for one another. Learn more about our commitment to diversity, equity and inclusion here:  https://zetaglobal.com/blog/a-look-into-zetas-ergs/ 

ZETA IN THE NEWS!

https://zetaglobal.com/press/?cat=press-releases 

Join our Movement and Champion Restaurant Culture! 💚

At TheFork we believe that the best things in life happen around the table.
As the leading restaurant booking platform in Europe, we connect the broadest community of loyal diners with the world’s favorite restaurants. Powered by innovation and a deep passion for the restaurant industry, we create unique dining experiences across 11 countries.

We’re part of the Tripadvisor Group and proud to be building a diverse, people-first culture where “respect”, “ownership”, “growth” and “better together” values thrive.
If you’re passionate about food, technology, and making a real impact, your seat at the table is ready.

👉 Discover life at TheFork

What you will do:

As part of the commercial team, you will focus on acquiring and managing multi-site restaurant groups and chains. You will:

• Manage a designated pipeline of restaurant groups and chains, driving acquisition through outbound activity and structured meetings virtual and face to face.
• Identify and engage multiple stakeholders, including CEOs, Operations, Marketing, and Commercial leaders, presenting QBR's where relevant.
• Position the platform’s value proposition at scale, aligning commercial solutions with group-wide objectives.
• Negotiate commercial terms, rates, and margins across single and multi-location agreements.
• Create engagement strategies to address complex decision-making processes and operational roadblocks.
• Achieve and exceed monthly and quarterly targets across a variety of KPIs such as yield management and retention.
• Work closely with Sales Operations, Marketing, Legal and Finance teams to ensure smooth onboarding and rollout across locations.
• Represent the brand consistently and professionally across all touchpoints.
• Build relationships with trade bodies, franchise networks, and industry partners to support pipeline growth.
• Travel as required for regional meetings, trade events, and internal team sessions.

Who you are:

You Must Meet These Critical Qualifications

• You are fluent in English; additional languages are highly appreciated.
• You have at least 3 years of experience in sales or account management, ideally within a digital, online, or tech-led business.
• You have experience managing territories, pipelines, and KPIs using Salesforce or a comparable CRM.
• You are a self-driven, results-oriented professional who consistently strives to meet and exceed targets.
• You are confident and comfortable conducting negotiations and commercial conversations over the phone.
• You have a strong understanding of revenue management–related topics and commercial performance levers.
• You can quickly establish trust and build credible, long-term business relationships.
• You work autonomously and are comfortable managing KPIs, targets, and performance metrics.
• You are able to work on a hybrid basis, with three days per week in the London office and availability to travel 20% of the time.

You Can Impress With These Additions 

• You have experience within the Internet, digital, or tech sector.
• You have a proven background in pitching and selling promotions, deals, or flash sales.
• You thrive in fast-paced environments and remain organised under pressure.
• Hunter mindset, with the drive to identify and convert new business opportunities.

What we offer you:

• 😄 An awesome team 
• 🏠 A permanent contract
• ⚖️ Flexible working environment  (2 days home office per week +  up to 4 total weeks additional flexibility during the summer period and in December to work fully remotely)
• 💸 Competitive fixed salary and bonus
• 🍕 Lunch vouchers available 3 working days per week (delivered to the office only)  
• 🌎 International teams and a multicultural environment spanning 11 offices across Europe
• 🤝Highly inclusive working environment  
• 🤸‍♀️ Lifestyle benefits that can be used to reimburse  expenses related to physical and leisure activities, family support, travel etc 
• 🎓 Continuous learning and development programs
• 😌 Free access to the Calm app to help you build resilience wherever you are  in your mental health journey
• 🐣Dedicated parental leave and caregiver leave policies (12 weeks fully paid)
• 🏥 Health insurance 
• 👩‍🦽 Life & Disability Insurance at no cost to the employee
• 👴 Attractive pension plans  
• 🍴 Amazing offices with dining, a coffee point on each floor, and leisure area    
• 🎤 Team building events 

All hiring happens through our careers site and official email. We do not text or ask for payment during the hiring process. Please report any suspicious messages immediately.

We believe that we are better together, and we welcome you for who you are. We endeavor to ensure that everyone - regardless of ability, age, socio-economic & cultural background, ethnicity, faith, gender, gender expression, gender identity, ideology, national origin, race, sexual orientation, marital status, or any characteristic protected under applicable law - has the opportunity to reach their full potential. At TheFork, we want you to bring us your unique perspectives and experiences, so we can collectively continue disrupting the restaurant industry and go from good to great.

TheFork is committed to a fair recruitment process. If you have special needs and require reasonable support during your application, interview, or participation in the selection process due to health conditions or disability, please direct your inquiries to AccessibleRecruitment@TheFork.com. Our HR team will review the request and respond accordingly.

Spire Global is a space-to-cloud data and analytics company that owns and operates one of the largest constellations of satellites. Our proprietary data collection and processing techniques provide the most advanced maritime, aviation, weather, and earth intelligence data in the world. In addition to our comprehensive data services, Spire provides access to our satellite systems, global ground station network, and cloud-based processing infrastructure to offer unprecedented Space Services. 

As a Senior Bid Manager focused on supporting satellite development bidding activity, you will join a growing team responsible for providing unique space-based solutions to commercial and government customers. You will engage directly with several internal stakeholders including Engineering, Sales, Legal, finance as well as customers to deliver compelling proposals. You will collaborate closely with your Sales colleagues to manage the internal pipeline of opportunities through Spire’s sales governance, as well as developing customer specific high impact value propositions.

The role of the Senior Bid Manager requires a methodical, customer centric mindset with outstanding attention to detail and ability to communicate and collaborate effectively with all levels of the organization. It will require developing a deep understanding of Spire’s technical capabilities and customer environment to deliver winning proposals.

Responsibilities of your role

• Be a senior member of the Bid and Sales Engineering (SE) team, responsible for ensuring Spire’s proposals are delivered with consistently high quality, customer-value focused content
• Own the bid process and ensure proposals are managed through review gates, including scope, schedule, cost and risk reviews
• Develop value propositions with SE and Sales, translating these effectively into custom proposals 
• Work with Sales and Sales engineering to ensure the technical writing and graphics in proposals is to a high standard
• Lead both fast paced commercial and high value & complexity government tenders
• Owning the core templates for proposals to customers
• Owning the templates for internal deliverable templates required for submitting proposals supporting Spire’s Sales Review Process

Required Qualifications / Experience:

• 6+ years of experience in a bid/proposals/capture management role, leading cross-functional teams
• Bachelor’s degree in relevant Business, Finance or Engineering field
• Proven track record of managing highly complex bid pipelines, ideally in the Aerospace or Space industry
• The drive and energy to work in a fast paced, high-performance environment
• Proven track record in generation of value propositions for tenders in commercial or government customers & proficient use of business winning toolkits to deliver compelling proposals
  
  

Strong candidates will also possess skills or have direct experience in one or more of the following areas:

• Experience in the development of competitive tenders
• Knowledge and experience of business finance, working with subject matter experts on costing for high complexity programmes
• Experience in risk management & generation of risk registers for bids
• Experience of bid planning and management for high value, complexity and volume of bids through internal governance, effectively managing internal stakeholders to ensure on time delivery.
• Experience in government bidding in regulatory onerous environments, such as Aerospace and Space
• Proficiency in technical writing of proposals documents
  
  

Spire operates a hybrid work model, and this position will require you to work a minimum of three days per week in the office. Access to US export-controlled software and/or technology may be required for this role. If needed, Spire will arrange the necessary licenses—this is not something candidates need to have before applying. #LI-MI1

What You’ll Do 

We are looking for a People Experience Administrator to join the People & Culture EMEA team in Leeds. Reporting to the Senior People Operations Manager, this role provides essential administrator support across core people processes, ensuring accurate data management and a flawless employee experience through the employee lifecycle.  

Administrative and Operational  

• Support the People team by acting as an initial point of contact for everyday People queries, escalating more complex issues as needed.  

• Maintain and update employee records in our HRIS and electronic folders, ensuring accuracy and data protection compliance.  

• Assist with payroll administration by preparing and inputting data, gathering supporting documentation, and following approval workflows. 

• Provide administrative support for benefits, including enrolments and responding to employee queries.  

• Prepare People documentation such as employment contracts, contractual amendments, and employee verification using consistent templates.  

• Actively monitor and manage the People Experience inbox, responding to queries and directing requests appropriately.  

People Experience 

• Support the onboarding process, including preparing documentation, coordinating employee inductions, and ensuring system access is set up. 

• Assist with pre-employment verification and Right to Work documentation.  
• Maintain accurate records of employee lifecycle changes (e.g. new hires, leavers, internal moves) 
• Support the People team to deliver consistent and positive employee experiences across all markets.  

HR Projects & Initiatives  

• Provide administrative support on People projects and initiaties as required.  

• Assist with updates to People systems, processes, and documentation.  

• Support the team in maintaining accurate policies and internal communications.  
• Contribute to process improvements by identifying opportunities to streamline administrative tasks.  

What You’ll Bring 

• Experience in an Administrative or People Support role. 
• Strong organizational skills with the ability to manage multiple tasks and high volume 
• Strong attention to detail and accuracy 
• Clear communication skills and a helpful, proactive approach 
• Ability to handble confidential information with absolute discretion 
• Experience with People systems and ability to learn fast. 
• Bonus: Fluent in another European language like French, German, Italian, Spanish etc. 

We're looking for a Global EHS Manager who is equal parts strategist and builder. This is our first dedicated EHS hire, which means you won't inherit a playbook. You'll write it.

Reporting to the Head of Country HR Operations, you'll own the full scope of Environmental Health & Safety across our international footprint: offices, data centers, and mission-critical infrastructure environments operating 24/7 across multiple jurisdictions.

This role sits at the intersection of regulatory compliance, operational risk, and people safety. You'll start by mapping where we are, build a global EHS strategy from the ground up, and then lead its deployment, working hand in hand with local HR Operations specialists in every country. You'll make the calls on where we use direct resources versus external providers, and you'll define what 'good' looks like for the company.

If you want a role where EHS infrastructure already exists, this isn't it. If you want to build something that matters, and have the authority and support to do it, read on.

Key Responsibilities

Strategy & Program Design

• Conduct a global EHS needs assessment across all Nebius locations, mapping regulatory requirements, current gaps, and risk exposure by site type.
• Design and implement a global EHS strategy that covers data centers, offices, and other operational environments, including a clear framework for where direct hires, embedded specialists, or third-party service providers are the right model.
• Develop and maintain a global EHS management system aligned with ISO 45001, ISO 14001, OSHA, UK HSE, EU directives, and relevant local regulations across all jurisdictions.
• Establish a global EHS policy framework and ensure site-specific adaptations are compliant, current, and actively maintained.
• Define global EHS KPIs and reporting cadences; build the infrastructure to track and surface them to leadership.

Compliance & Risk Management

• Ensure regulatory compliance across all operating countries, proactively monitoring legislative changes and translating them into operational requirements.
• Own the risk assessment process globally: hazard identification, evaluation, controls, and documentation, with a particular focus on data center and shift-based environments.
• Lead and coordinate internal and external audits; drive corrective action and continuous improvement cycles.
• Oversee incident and near-miss investigation processes, including root cause analysis and implementation of corrective and preventive measures.
• Serve as the primary point of contact with labor and environmental authorities when required.
• Support travel program safety compliance in partnership with relevant internal teams.

Training & Culture

• Design and deploy EHS training programs globally, including site-specific onboarding protocols for data center personnel and contractor management.
• Build a genuine prevention culture, not a compliance-only mindset, across all levels of the organization.
• Partner with HRBPs and HR Operations specialists in each country to ensure local deployment of policies, training, and safety communications is consistent and effective.
• Lead or support Safety Committee structures at the global and site level.

Operational Partnership

• Act as the embedded EHS expert for HR Operations: advise on how EHS requirements shape HR processes, from onboarding to incident documentation to site-level compliance tracking.
• Collaborate with local Security, HR Ops and site leadership to ensure emergency response plans, evacuation procedures, and PPE standards are fit for purpose and current.
• Support new site openings and data center launches from an EHS readiness perspective.
• Manage EHS vendor relationships and service providers as the program scales.

What We're Looking For

Must-Have

• Bachelor's or Master's degree in Occupational Health & Safety, Engineering, Environmental Science, or a related field; professional EHS certification strongly preferred (e.g., ISO 45001 Lead Auditor, NEBOSH, CSP, or equivalent).
• 5+ years of EHS experience, including demonstrable experience in a multinational or multi-site environment.
• Proven track record building EHS programs from scratch or from a low-maturity baseline, not just inheriting and maintaining.
• Solid working knowledge of key regulatory frameworks: OSHA, UK HSE, EU EHS directives, and experience navigating multi-jurisdictional compliance.
• Experience with data center, industrial, manufacturing, or other mission-critical physical infrastructure environments.
• Strong understanding of ISO 45001 and ISO 14001; audit and management system experience.
• Exceptional ability to influence without authority across geographies, organizational levels, and disciplines.
• Native or fluency in English is required (it will be tested).

Strong Plus

• Hands-on experience with shift-based or 24/7 operational environments.
• Familiarity with EHS requirements specific to one or more of our key geographies: Israel, France, Spain, Finland, Germany, UK, or the US.
• Experience selecting and managing third-party EHS service providers.
• Proficiency with EHS management software and data visualization tools (e.g., Power BI).
• Additional European languages (French, German, Finnish, Spanish) are a meaningful plus given our footprint.

Competencies & Behavioral Profile

• Builder's mindset: You're energized by a blank page, not intimidated by it. You know how to move from assessment to strategy to execution without waiting for a perfect brief.
• Regulatory fluency across borders: You hold complexity well; multiple countries, multiple frameworks, multiple stakeholders; and you know how to prioritize when everything feels urgent.
• Trusted expert: People call you before something goes wrong, not just after. You're known for giving practical, grounded advice that leaders actually act on.
• Operational partnership instinct: You understand that EHS doesn't live in isolation, it lives in the day-to-day of how sites run, how people onboard, and how incidents get handled. You make it easy for HR Ops and site teams to do the right thing.
• Clear communicator: You can translate technical regulatory language into plain English (or any other language) for a diverse, international audience.
• Comfortable with ambiguity: Nebius is scaling fast. You bring structure to unclear situations rather than waiting for clarity to arrive.

Regional GTM Recruiting Manager, EMEA & APJ 

The role 

As the Regional GTM Recruiting Manager for EMEA and APJ, you own how we build and scale our Go To Market teams across the region. 

You are accountable for hiring across Sales, Marketing, Partnerships and Customer functions, ensuring we attract and hire the talent required to support regional expansion and market development. 

Reporting to the Head of GTM Talent, you will lead and develop the EMEA and APJ recruiting team while acting as a strategic partner to regional and global GTM leadership. You will bring structure to regional headcount planning, strengthen hiring quality and ensure we are building teams thoughtfully and sustainably across multiple markets. 

This role is remote within EMEA or APJ and works closely with stakeholders across global time zones. 

Responsibilities 

• Own GTM recruiting strategy and execution across EMEA and APJ 

• Lead and develop the regional recruiting team, driving accountability, performance and consistent hiring practices 

• Partner with global and regional commercial leadership to align hiring strategy with revenue targets and expansion priorities 

• Bring structure to workforce planning, sequencing hires based on business impact, regional priorities and market maturity 

• Support hiring for both established markets and emerging regions as Nebius expands its commercial footprint 

• Build scalable recruiting processes that support growth across multiple countries and regulatory environments 

• Partner with HR and regional leadership to ensure hiring practices align with local employment regulations and market conditions 

• Elevate hiring standards through structured assessment and hiring manager enablement 

• Develop proactive sourcing strategies for high impact and leadership level commercial roles across regional talent markets 

• Use hiring data and market insights to guide prioritisation and recruiting investment across countries 

• Ensure an efficient and high quality candidate experience across all GTM hiring activity 

• Step in as a player coach on strategic or senior searches when needed 

What success looks like 

• A high performing GTM recruiting team delivering against regional growth priorities 

• Hiring plans aligned with revenue objectives and regional expansion milestones 

• Clear prioritisation of revenue critical roles across markets 

• Strong commercial hires that improve execution and strengthen leadership depth across EMEA and APJ 

• Consistent recruiting standards across countries while adapting to local talent markets 

Experience & Qualifications 

• Higher education degree 

• Proven experience managing recruitment teams in high growth technology or SaaS environments 

• Strong track record hiring across Sales, Marketing, Partnerships and Customer functions 

• Experience hiring across multiple countries or international markets 

• Clear understanding of commercial organisation design and revenue team scaling 

• Experience partnering directly with senior commercial leaders 

• Ability to bring structure and prioritisation to complex and fast moving growth environments 

• Data informed mindset with comfort using recruiting metrics and market insights 
• Strong leadership presence and stakeholder influence 

Five9 is seeking a Service Delivery Manager to build and maintain positive customer relationships with Five9 Managed Services customers. The Service Delivery Manager is an integral role in managing existing Day 2 activities and will oversee day to day operations, performance, and governance. This position reports into the Director of Five9 Managed Services.

The ideal candidate has experience in SaaS Managed Services with an emphasis on ITIL-based Service Transition and Service Operations related to incident management, change management, service reporting, and governance. Project Management (PMP or Agile), critical thinking, problem-solving, organization, and customer facing communication skills are essential to the success of this role. Candidates will demonstrate a solid understanding of SaaS Managed Services environments and Support processes.

The Five9 Service Delivery Manager key responsibilities include:

• Serve as Customer’s primary point of customer contact for Five9 Managed Services to include technical account management and service desk
• A strong leader, a collaborative partner with the experience, skills, and business acumen to lead and coordinate service delivery programs of this size and scale
  • Develop and oversee communication plan between Five9, our customers and partners
  • Oversee customer governance and administration arrangements
  • Build and manage Day2 Service Implementation work streams through traditional PMP detailed plans as well as demonstrate Agile sprint management for incremental delivery
  • Develop and deliver Five9 Managed Services Reporting (weekly, monthly, quarterly, as agreed with the customer during Service Transition)
  • Monitor and report on status of any defects submitted on behalf of the customer. Engage internal Five9 teams as required to develop resolution and expected timeline for delivery of defect resolution
  • Monitor and report on status of feature requests submitted by the customer. Engage regularly with the Five9 product team to meet with the customer to fully understand requirements, confirm feasibility, and map timeline for the requested feature
  • Manage Five9 and any third party contracted deliverables and services included in the Five9 solution purchased by the customer
  • Responsible for managing the Service Transition workstream for Day 2 readiness. This workstream will be incorporated into the broader Implementation Program timeline managed by Five9 Professional Services
  • Maintain close alignment with the Five9 Account Management team to encourage adoption of Five9 technology, escalate issues internally, participate in account status reviews/QBRs (internal and customer-facing)

Required Qualifications:

• ITIL methodology experience with emphasis in Service and Incident Management
• Ability to work with technical leads to develop solutions from concept through design to testing and implementation.
• Reporting and analytics experience
• In depth understanding of KPI’s and objectives around Service Management
• Strong customer relationship skills and service orientation
• Ability to work independently. Self-starter who takes initiatives
• Strong written and oral communication skills
• Managed Services / SaaS service management experience on a global scale
• Previous experience in a day 2 support services capacity with Contact Center and its associated telephony and architecture
• ITIL v3 or v4 Foundation Certification (minimum)
• 5+ years of relevant experience in ITIL Process Design and/or ITSM eBond integration
• PMP or Agile/Scrum Project Management certification (highly preferred)

• Develop and maintain strong, long-lasting customer relationships by becoming a trusted advisor to a dedicated portfolio of clients.
• Collaborate with customers to define and track key performance metrics and ensure they are meeting their overall business objectives.
• Leverage knowledge of each customer account to develop and maintain account-specific Success Plans.
• Provide regular updates, reporting, and periodic business reviews to customers and Five9 leadership on customer success outcomes and engagement.
• Identify and address any potential issues or risks that may impact customer satisfaction or retention.

• Understand customer business goals and challenges to align Five9 solutions that drive success and value for the customer.
• Proactively identify and address customer issues or concerns, and provide effective solutions.
• Use data and analytics to track and measure customer success metrics and evaluate/present business outcomes.

• Work closely with internal teams including Professional Services, Product, and Support to ensure customer satisfaction and retention.
• Coordinate with Sales and TAMs on increased business opportunities within the account base.

• Proven experience in customer success, account management, or a related role.
• Experience working with financial services or regulated companies.
• Excellent communication and interpersonal skills.
• Strong problem-solving and analytical abilities.
• Must be self-directed and self-motivated.
• Proven ability to manage multiple projects at a time while paying strict attention to details.
• Ability to work in a fast-paced and dynamic environment.
• Familiarity with contact centre technology and the SaaS industry is a plus.
• CRM and customer success management software experience is preferred.

Belfast Peugeot 
Contract Type: Permanent, full-time
Salary: Competitive Basic Salary + Bonus opportunity! 
Hours: 44 Hours per week

As Sales Manager, you will act as a role model for customer service excellence for the team, always leading by example. You will develop long-lasting, meaningful relationships with our customers and coach and motivate the team to do so too. You will be reporting into the Franchise Sales Manager. This is an opportunity not to be missed!

You will oversee the day to day running of the showroom including vehicle valuations and sales; supervising the vehicle journey from workshop prep right through to imaging and showroom presentation. You will work alongside the divisional buyer, dedicated prep Technicians, detailers and photography team so that you can deliver marketing standards.

Responsibilities

• Managing the full sales process, from web inquiry to phone & showroom
• Managing staff performance from structured 121’s to training & development
• Implementing department targets and brand KPI's
• Responsible for buying in vehicles. As well as up to date stock pricing
• Ensuring full FCA compliance within the Sales Department
• Manage and own our Customer Satisfaction

You will have prior experience in a similar premium automotive environment with a proven track record in transactional sales and delivering exceptional customer service experiences. You will be able to demonstrate experience in leading a highly motivated team and know how to get the best out of each team member.

Experience monitoring financial performance against budget and the ability to identify and address any shortfalls promptly is a must. You will need the ability to understand finance and insurance product regulations and have excellent communication skills and the ability to influence and negotiate a sale. Due to the nature of the role, a full UK driving licence is essential.

If your skills and experience match what we are looking for, please apply today and one of the Talent Acquisition Team will be in touch.

OVERVIEW

Rubrik is one of the fastest-growing enterprise cybersecurity firms ($1.5B in ARR, growing at 34% YoY), and we are looking for a visionary Senior Director of Sales Strategy and Operations to lead our EMEA and APAC regions. Reporting to the VP of Global Sales Operations, you will serve as the strategic right hand to the EMEA/APAC General Manager. You will be responsible for the design and execution of a world-class GTM infrastructure that scales with our rapid growth across diverse international markets. This is a high-impact leadership role that sits at the intersection of strategy, finance, and regional sales execution.

WHAT YOU’LL DO

• Strategic GTM Leadership: Define and lead the EMEA/APAC sales strategy, providing the EMEA GM and executive leadership with data-driven insights to optimize regional investment and market expansion.
• Territory & Capacity Architecture: Lead the annual and long-range planning process for the EMEA theater, overseeing complex territory design, headcount capacity models, and multi-country market segmentation.
• Incentive & Quota Strategy: Design and govern a repeatable, data-driven quota allocation process across multiple currencies and regions, ensuring alignment between corporate financial targets and field motivation.
• Operational Excellence: Own the EMEA/APAC "Rhythm of the Business," including the regional forecast process, Quarterly Business Reviews (QBRs), and pipeline hygiene, ensuring high predictability across a diverse sales landscape.
• Cross-Functional Orchestration: Partner with Global Ops, Finance, Marketing, and HR to ensure EMEA’s specific regional needs are represented in global systems and process rollouts.
• Team Leadership: Build, mentor, and lead a high-performing team of regional Sales Operations professionals, fostering a culture of excellence and analytical rigor.

REQUIRED TRAITS

• Executive Presence: Exceptional ability to influence and challenge senior leaders; you are comfortable being the "voice of truth" in the room.
• Global Mindset: Deep understanding of the nuances of the EMEA/APAC market, including diverse labor laws, currency impacts, and cultural business practices.
• Strategic Architect: You don’t just report on the business; you identify the systemic levers that will drive the next $3B in revenue.
• Operational Resilience: Proven ability to maintain a steady hand in a hyper-growth, high-stakes environment while managing competing global and regional priorities.
• Change Agent: Experience leading large-scale organizational transformations and system implementations across international borders.

REQUIRED SKILLS & EXPERIENCE

• 12+ years of experience in Sales Operations or Business Operations within a high-growth SaaS or enterprise software environment.
• 5+ years of leadership experience, specifically managing teams in an international/EMEA/APAC capacity.
• Mastery of the Tech Stack: Expert-level knowledge of Salesforce, Clari, and Pigment (or similar SPM tools); experience leveraging AI/ML for predictive forecasting is a plus.
• Quantitative Rigor: Advanced financial modeling skills and a track record of using data to drive significant ROI in sales productivity.

Education: Undergraduate degree required; MBA or equivalent advanced degree highly preferred.

As a Contract Manager at HubSpot, you will be responsible for handling all assigned customer contracts. This includes communicating directly with customers and internal colleagues to ensure the accurate resolution of customer inquiries and the execution of customer renewals. As part of our customer-focused, results-driven organization, you will also be responsible for managing a high volume of account-related tasks centered on maximizing customer investment with HubSpot.

This role is available for all work preferences @home @flex @office in UK.

In this role, you’ll get to:

• Own customer contract processes and renewals.
• Collaborate with sales representatives, customer success managers, and management to execute the contract renewal process and ensure a positive experience for the customer.
• Establish cooperative working relationships with customers.
• Lead forecasting discussions and pipeline reviews with internal colleagues.
• Contribute to the growth of the renewal management organization by providing feedback and piloting new processes and playbooks.
• Engage multiple customers via phone calls – scheduled and ad hoc – daily to ensure they are maximizing the value from their investment in HubSpot. Call target in place of 42 a month.

We are looking for people who:

• Fluency in English and Dutch
• Have experience with customer service and contract management
• Have negotiation or sales experience
• Have prior account management and/or customer retention experience
• Are passionate about creating a great customer experience
• Solve problems with curiosity and creativity
• Seek to understand multiple perspectives in a situation
• Have healthy negotiation and interpersonal problem-solving skills
• Show clear communication skills with the ability to effectively lead a phone conversation
• Possess prioritization and organizational skills with attention to detail
• Embrace a dynamic and motivating environment
• Invest in relationships with customers and colleagues
• Contribute to a positive team environment of equality and inclusion.

We're looking for an Account Manager. Mid-Market (Italian Speaker, 12-month contract) to manage, retain, and grow relationships within our Mid-Market customer segment. In this role, you will be the primary commercial owner for a portfolio of accounts, with a clear mandate to ensure long-term customer value, successful retention, and targeted expansion. You will leverage a deep understanding of our platform and full product suite to drive consistent customer value and achieve superior renewal and expansion outcomes. This is a hybrid role based out of our London or Luxembourg offices and will report into the Manager, Account Management, Mid-Market.

WHAT YOU’LL DO:

• Maintain day-to-day contact with your book of Mid Market customers, establishing influential relationships by providing timely answers to questions, monitoring health and adoption, in order to enhance performance across social media.
• Manage the post-sale relationships, including multithreaded customer engagements. Implement negotiation strategies with manager support to drive successful renewal and expansion outcomes.
• Provide weekly forecasts and maintain rolling forecasts ensuring SFDC is consistently updated for your customers. Monitor account data health, identify risks and/or objections, and escalate risks to internal stakeholder groups for timely mitigation to ensure customer retention.
• Act as a trusted advisor throughout the customer journey, leveraging your knowledge of product fit while tailoring existing renewal strategy to meet customers’ unique needs with manager support.
• Conduct Strategic Business Reviews (SBR) to discuss accomplishments, opportunities, account growth and to identify areas of improvement
• Monitor and report on customer engagement activities and results in order to assess trends using SFDC, Gainsight, Gong and others
• Consistently build an expansion pipeline, focusing on the upsell of product add-ons upon contract renewal or during the service period to meet or exceed expansion targets.
• Demonstrate an understanding of contract terms and processes in order to positively influence the renewal process as well as ensure a seamless customer experience.
• Report clients' feedback to manager and relevant internal stakeholders
• Log feature requests and update customer account notes in Salesforce. Identify and escalate potential account risks and maintain SFDC hygiene
• Collaborate with Professional Services where applicable
• Perform other related duties as assigned.

WHAT YOU’LL NEED:

• Relevant experience in sales or customer success experience, preferably in a fast paced, SaaS industry
• Fluent in English and Italian
• Proven success managing a customer portfolio; demonstrated ability to manage a high volume of opportunities and transactions, while leveraging data driven insights within the customer journey and sales process.
• Proven record of quota attainment and/or portfolio management and can share experiences of developing business plans with a mix of tactics.
• Experience using sales tools such as SFDC, Gong, Sales Navigator, 6Sense, and Gainsight
• Belief in ValueSelling, with a strong sense of what customers value and how to challenge them to develop a deeper understanding of how Hootsuite delivers impact and ROI.
• Open Communication: Clearly conveys thoughts, both written and verbally, listening attentively and asking questions for clarification and understanding, supporting new owls with internal training and collaboration sessions.
• Collaboration and Teamwork: Works with others to deliver results, meaningfully contributing to the team and prioritizing group needs over individual needs. Commitment to Results: Consistently achieving results, demonstrating high performance, and challenging self and others to deliver results.
• Customer Focus: Demonstrates a desire to proactively help and serve internal/external customers to meet their needs.
• Negotiation: Successfully obtains commitment to a solution or idea, while maintaining integrity and relationships.
• Perseverance: Pursues everything with energy, drive, and a need to finish - doesn’t give up.

WHO YOU ARE:

• Solution seeker. You’re focused on tackling new challenges, solving problems, and moving the business forward—and you don’t wait to be asked.
• Lifelong learner. You have a growth mindset – you’re here to learn, experiment, seek, apply, and provide feedback, share what works with your team, and move on from what doesn’t.
• Resilient adapter. In the face of change and challenges, you bring a thoughtful, calm approach, and a focus on finding the new opportunity.
• Intentional collaborator. You build positive working relationships across the business, bringing people together to foster new opportunities and to facilitate the efficient flow of information.
• Critical challenger. You have the trust in your team to ask difficult questions in order to get to the best end result.
• Active communicator. You listen actively and communicate ideas and information clearly, inclusively, and proactively.
• Integrated thinker. You look beyond your role and responsibilities to understand how your team’s work drives broader organizational goals.
• Accountable owner. You take pride in the work you’re responsible for with a mindset of ultimate accountability and reliability for the outcomes.
• Bar-raiser. You step up to help your team grow and succeed, even when that means going beyond what might be expected.

In all we do, our six guiding principles light the way:

Step Up: Show the world what it looks like to live and work by these guiding principles. #StepUp

One Team: Make Hootsuite a place where everyone feels safe, welcome, valued, and empowered to do their best  work without compromising who they are. #OneTeam #FreeToBeMe

Customer Obsessed: Focus relentlessly on helping our customers succeed. #CustomerObsessed

Go Fast, Be Agile: Widen our competitive advantage by committing to speed and simplicity over perfection and complexity. #GoFastBeAgile

Play to Win: Commit to building an incredible, profitable company for our customers, our employees, and our stakeholders. #PlayToWin #NoExcuses

Neighbours & Allies: Give back to our communities and be an ally. #SocialForGood #Allies

Accommodations will be provided as requested by candidates taking part in all aspects of the selection process.

This posting is for a current vacancy for which we are actively hiring.

#LI-IA #LI-Hybrid

We’re looking for a Senior Customer Success Manager (French-speaking) to support high-value customers in the assigned vertical by providing the tools and resources to achieve their business goals on social media. In this role, you’ll build, cultivate, and maintain influential relationships with your customers by leveraging your customer success experience and demonstrating expert-level competency in Hootsuite’s product, industry trends and best practices. You will drive business outcomes for your customers while being accountable for best-in-class user adoption, revenue retention and growth, and customer advocacy, guiding customers through their journey of social maturity. You will consistently and proactively review, refine and re-validate plans to ensure the customer gains full value from the product suite, the partnership, Hootsuite and social media as a channel. Based in London, United Kingdom or Paris, France, you will report to the Senior Manager, Customer Success.

WHAT YOU’LL DO:

• Lead day to day relationship management for a book of business of high-value customers (Fortune 1000 sized businesses); guide customers to success on their social journey with Hootsuite’s Enterprise and partner products.
• Build and maintain influential relationships with customers with highly complex use cases in the assigned vertical(s), from end users through to executive sponsors, ensuring they have a consistent, best-in-class experience in every interaction.
• Cultivate and demonstrate a high level of expertise in Hootsuite's products, social media and your assigned vertical(s) by keeping up with industry trends and best practices.
• Engage with customers in your assigned vertical(s) in a high-touch, multi-threaded approach, including ensuring successful onboarding, defining Mutual Account Plans with customers, leading success reviews, value workshops, and regular check-ins to drive engagement and ensure Hoosuite is delivering against customer's goals and outcomes according to the success plan.
• Actively monitor account health and adoption throughout the full duration of the customer relationship; provide guidance on how customers can advance their social strategies; intervene with adoption strategies that showcase how customers can
  enhance their workflows and better use our products; leverage value / industry specific workshops, trends, and social expertise to increase customer’s social maturity.
• Collaborate with Account Manager to develop account strategies and identify qualified leads (CSQL) for account expansion.
• Advocate for product features and improvements as the voice of the customer and works cross-functionally with internal product teams to champion adoption and change.
• Collaborate with Customer Success teammates to meet and exceed quarterly regional targets, while being accountable for individual quarterly metrics including Personal Net Renewal Rate, CSQL, Customer Health, Adoption, and Advocacy.
• Actively participate in internal training, knowledge sharing and collaboration sessions
• Perform other related duties as assigned. 

WHAT YOU’LL NEED: 

• Significant years of customer-facing / account management experience, preferably in the technology (SaaS) industry; proven success managing a customer portfolio with a record of successful adoption.
• Fluent in French and English
• Solid knowledge of social media and/or social marketing and business use of social media.
• Tech Savvy: Ability to quickly learn new technologies and explain software features and social media concepts to customers in a simple, succinct manner.
• Customer Focus: Demonstrates a desire to proactively help and serve internal/external customers to meet their needs.
• Collaboration and Teamwork: Works with others to deliver results, meaningfully contributing to the team and prioritizing group needs over individual needs.
• Open Communication: Clearly conveys thoughts, both written and verbally, listening attentively and asking questions for clarification and understanding,
• Priority Setting: Focuses time/energy on the most important issues/opportunities. 
• Clearly understand how to assess the importance of tasks and decisions.
• Commitment to Results: Consistently achieves results, demonstrating high performance, and challenging self and others to deliver results.
• Problem Solving: Uses an organized and logical approach to find solutions to complex problems. Looks beyond the obvious to understand the root cause of problems.
• Influence: Asserts own ideas and persuades others, gaining support and commitment and mobilizing people to take action.
• Creativity and Innovation: Seeks new and better ways of doing things, generates original and imaginative ideas, products, or solutions.

WHO YOU ARE:

• Solution seeker. You’re focused on tackling new challenges, solving problems, and moving the business forward—and you don’t wait to be asked.
• Lifelong learner. You have a growth mindset – you’re here to learn, experiment, seek, apply, and provide feedback, share what works with your team, and move on from what doesn’t.
• Resilient adapter. In the face of change and challenges, you bring a thoughtful, calm approach, and a focus on finding the new opportunity.
• Intentional collaborator. You build positive working relationships across the business, bringing people together to foster new opportunities and to facilitate the efficient flow of information.
• Critical challenger. You have the trust in your team to ask difficult questions in order to get to the best end result.
• Active communicator. You listen actively and communicate ideas and information clearly, inclusively, and proactively.
• Integrated thinker. You look beyond your role and responsibilities to understand how your team’s work drives broader organizational goals.
• Accountable owner. You take pride in the work you’re responsible for with a mindset of ultimate accountability and reliability for the outcomes.
• Bar-raiser. You step up to help your team grow and succeed, even when that means going beyond what might be expected.

In all we do, our six guiding principles light the way:

Step Up: Dare to go beyond the expected to achieve greatness. #StepUp

One Team: Make Hootsuite a place we soar together by respecting each other's individuality, building trust, and showing up for the team. #OneTeam #FreeToBeMe

Customer Obsessed: Focus relentlessly on helping our customers succeed. #CustomerObsessed

Go Fast, Be Agile: Widen our competitive advantage by committing to speed and simplicity over perfection and complexity. #GoFastBeAgile

Play to Win: Commit to building an incredible, profitable company for our customers, our employees, and our stakeholders. #PlayToWin #NoExcuses

Neighbours & Allies: Give back to our communities and be an ally. #SocialForGood #Allies

Accommodations will be provided as requested by candidates taking part in all aspects of the selection process.

This posting is for a current vacancy for which we are actively hiring.

#LI-IA #LI-Remote

We’re looking for a Senior Enterprise Account Manager to own the relationship for a portfolio of Hootsuite’s large, strategic, Enterprise customers. In this role, you’ll build, cultivate, and maintain influential relationships with your customers by leveraging your experience and demonstrating expert-level competency in Hootsuite's products, industry trends and best practices. You will collaborate with management and other stakeholders in driving renewal and expansion strategies and ensure a proactive and seamless approach to the renewal and expansion process for our customers. In line with Hootsuite's distributed workforce strategy, our flexible work arrangement allows for remote work. This role is open to applicants located in near our offices in London. In this role, you will report to the Director, Account Management. 

WHAT YOU’LL DO:

• Build and nurture influential relationships with strategic customers for a book of business, anticipate questions and provide relevant insights and proactively reach out to improve adoption and give recommendations on tactics to enhance social presence/ social listening for our customers. 
• Proactively lead the post-sale relationship, including multithreaded customer engagements and leading negotiations to drive successful renewal and expansion outcomes. 
• In collaboration with the manager, develop and utilize creative and strategic thinking in order to resolve complex issues and identify win-win renewal outcomes. 
• Provide recommendations to improve our operational processes through on-the-job learning.
• Develop and maintain rolling forecasts including monitoring account data health and anticipating risks and/or objections; working proactively with the manager and other stakeholder groups to mitigate risk and develop renewal strategies; recording calls and ensuring our internal customer database is up to date with robust details to further support forecast accuracy.
• Act as a trusted advisor throughout the customer lifecycle, building multi-threaded relationships, and leveraging your in-depth knowledge of product fit while tailoring the renewal strategy to meet customers’ unique needs. 
• Identify and independently pursue account upsell and cross-sell opportunities throughout the customer relationship. 
• Evaluate customer needs and advocate internally as the voice of our clients on product strategy, feature development, and pricing decisions.
• Identify product and process gaps and issues and suggest potential solutions.
• Conduct Strategic Business Reviews (SBR) on a regular basis to discuss accomplishments, opportunities, account growth and to identify areas of improvement.
• Leverage deep understanding of contract terms and processes in order to positively influence the renewal process and ensure a seamless customer experience. 
• Provide regular updates to leadership on weekly forecast numbers and trends.
• Log feature requests and update customer account notes in Salesforce. Identify and escalate potential account risks, and support the team with SFDC hygiene. 
• Collaborate with Professional Services where applicable.
• Perform other related duties as assigned.

WHAT YOU’LL NEED:

• Significant years of account management and sales experience, preferably in the technology (SaaS) industry 
• Proven success managing an enterprise customer portfolio; demonstrated ability to manage a high volume of opportunities while leveraging data-driven insights within the customer journey and sales process. 
• Proven record of consistent quota attainment or portfolio management; experience developing account plans with a mix of tactics 
• Experience using sales tools such as SFDC, Gong, Sales Navigator, and 6Sense Gainsight
• Belief in ValueSelling, with a strong sense of what customers value and how to challenge them to develop a deeper understanding of how Hootsuite delivers impact and ROI. 
• Proven success negotiating and building consensus with multiple stakeholders within complex B2B environments. 
• Familiarity with SaaS contracts, contract terms and experience working with legal and procurement teams. 
• Accountability: holds self and others accountable to meet commitments.
• Commitment to Results: consistently achieves results, demonstrating high performance, and challenging self and others to deliver results. 
• Influence: Asserts own ideas and persuades others, gaining support and commitment and mobilizing people to take action. 
• Negotiation: successfully obtains commitment to a solution or idea, while maintaining integrity and relationships. 
• Perseverance: pursues everything with energy, drive, and a need to finish—doesn’t give up. 
• Problem-Solving: uses an organized and logical approach to find solutions to complex problems. Looks beyond the obvious to understand the root cause of problems.
• Resilience, Tolerance for Change/Ambiguity: can effectively cope with change, finding ways to advance work and projects.

WHO YOU ARE:

• Solution seeker. You’re focused on tackling new challenges, solving problems, and moving the business forward—and you don’t wait to be asked.
• Lifelong learner. You have a growth mindset – you’re here to learn, experiment, seek, apply, and provide feedback, share what works with your team, and move on from what doesn’t.
• Resilient adapter. In the face of change and challenges, you bring a thoughtful, calm approach, and a focus on finding the new opportunity.
• Intentional collaborator. You build positive working relationships across the business, bringing people together to foster new opportunities and to facilitate the efficient flow of information.
• Critical challenger. You have the trust in your team to ask difficult questions in order to get to the best end result.
• Active communicator. You listen actively and communicate ideas and information clearly, inclusively, and proactively.
• Integrated thinker. You look beyond your role and responsibilities to understand how your team’s work drives broader organizational goals.
• Accountable owner. You take pride in the work you’re responsible for with a mindset of ultimate accountability and reliability for the outcomes.
• Bar-raiser. You step up to help your team grow and succeed, even when that means going beyond what might be expected.
  

In all we do, our six guiding principles light the way:

Step Up: Dare to go beyond the expected to achieve greatness. #StepUp

One Team: Make Hootsuite a place we soar together by respecting each other's individuality, building trust, and showing up for the team. #OneTeam #FreeToBeMe

Customer Obsessed: Focus relentlessly on helping our customers succeed. #CustomerObsessed

Go Fast, Be Agile: Widen our competitive advantage by committing to speed and simplicity over perfection and complexity. #GoFastBeAgile

Play to Win: Commit to building an incredible, profitable company for our customers, our employees, and our stakeholders. #PlayToWin #NoExcuses

Neighbours & Allies: Give back to our communities and be an ally. #SocialForGood #Allies

Accommodations will be provided as requested by candidates taking part in all aspects of the selection process.

#LI-Hybrid #LI-IA

Vehicle Technician – Charles Hurst Belfast Belfast BYD
Hours: Monday–Thursday 8:15–5pm, Friday 8:30–4pm, Saturday 9–1pm on a rota basis (1 in 4)
Salary: OTE up to £42,600 (including £34,000 basic + £6,600 bonus potential)

Charles Hurst are recruiting for a Vehicle Technician / Mechanic to join our fantastic workshop in Belfast BYD. While working alongside other experienced technicians, you will play a vital role in carrying out vehicle health checks using the latest technology, conducting services, and completing repairs to the highest standards.

You will report to the accomplished Aftersales Manager, who will provide ongoing support to ensure you have the tools needed to succeed. We also offer excellent training and career progression opportunities, including manufacturer-accredited schemes and Hybrid & Electric training to accelerate your career further.

If you are interested in organising a chat regarding this role, please contact MatthewOrchard-Lisle@charleshurstgroup.co.uk

• Carrying out vehicle health checks using the latest technology
• Conducting vehicle service in accordance with manufacturers guidelines and customer requests
• Carrying out any additional repairs once authorised by the customer
• Warranty repairs as per the manufacturer’s guidelines and relevant write up is complete
• Taking the customers vehicle out on a road test to ensure all faults are rectified
• Complete all relevant paperwork to a high standard

The ideal candidate will have the following to be considered for this role: NVQ Level 3 in Light Vehicle Maintenance and Repair or equivalent, motor industry experience (brand or non-brand), and a full and valid driving licence. You’ll be self-motivated whilst being able to support your team, ambitious and eager to learn, and are able to work to and maintain the highest of standards to all vehicles that take a spin through our doors

Join our Movement and Champion Restaurant Culture! 💚

At TheFork we believe that the best things in life happen around the table.
As the leading restaurant booking platform in Europe, we connect the broadest community of loyal diners with the world’s favorite restaurants. Powered by innovation and a deep passion for the restaurant industry, we create unique dining experiences across 11 countries.

We’re part of the Tripadvisor Group and proud to be building a diverse, people-first culture where “respect”, “ownership”, “growth” and “better together” values thrive.
If you’re passionate about food, technology, and making a real impact, your seat at the table is ready.

👉 Discover life at TheFork

What you will do:

• After selecting in-scope restaurants, you will proactively contact and schedule meetings with the owners or managers of the restaurants. Your daily activities will be composed of cold-calls, and pre organized virtual meetings to present TheFork products and services.
• You will be in charge of proposing and selling TheFork products and services, including: promotions, advanced software tool, booking widgets installed on the restaurant website, training & marketing solutions.
• You will engage with the Restaurants managers to help them understand the opportunities, features and benefits of the TheFork Manager tool and TheFork network.
• You will follow up with the prospects you engaged with until you close the deal and the restaurant is successfully published online on TheFork and affiliate websites.

Who you are:

You Must Meet These Critical Qualifications

• You speak English fluently, additional languages are much appreciated.
• You are self-driven, results-oriented, and passionate about achieving and exceeding targets.
• You are customer- and sales-oriented with persuasive and influencing skills.
• You are a high-performing professional with proven sales experience, comfortable closing deals in a single call.
• You have 4-5 years experience in 360 sale cycle roles, preferably in outbound B2B or restaurants/hospitality environments
• You are skilled in short-term negotiations.

You Can Impress With These Additions 

• You are a foodie with a strong interest in digital, tech products, and the restaurant sector.
• You are dynamic, independent, and thrive in fast-paced environments with excellent organisational skills.
• You are curious, eager to learn, and motivated to grow in your role.
• You are proficient in using a PC and Microsoft Office, with CRM software experience as a plus.

What we offer you:

• 😄 An awesome team 
• 🏠 A permanent contract
• ⚖️ Flexible working environment  (2 days home office per week +  up to 4 total weeks additional flexibility during the summer period and in December to work fully remotely)
• 💸 Competitive fixed salary and bonus
• 🍕 Lunch vouchers available 3 working days per week (delivered to the office only)  
• 🌎 International teams and a multicultural environment spanning 11 offices across Europe
• 🤝Highly inclusive working environment  
• 🤸‍♀️ Lifestyle benefits that can be used to reimburse  expenses related to physical and leisure activities, family support, travel etc 
• 🎓 Continuous learning and development programs
• 😌 Free access to the Calm app to help you build resilience wherever you are  in your mental health journey
• 🐣Dedicated parental leave and caregiver leave policies (12 weeks fully paid)
• 🏥 Health insurance 
• 👩‍🦽 Life & Disability Insurance at no cost to the employee
• 👴 Attractive pension plans  
• 🍴 Amazing offices with dining, a coffee point on each floor, and leisure area    
• 🎤 Team building events 

All hiring happens through our careers site and official email. We do not text or ask for payment during the hiring process. Please report any suspicious messages immediately.

We believe that we are better together, and we welcome you for who you are. We endeavor to ensure that everyone - regardless of ability, age, socio-economic & cultural background, ethnicity, faith, gender, gender expression, gender identity, ideology, national origin, race, sexual orientation, marital status, or any characteristic protected under applicable law - has the opportunity to reach their full potential. At TheFork, we want you to bring us your unique perspectives and experiences, so we can collectively continue disrupting the restaurant industry and go from good to great.

TheFork is committed to a fair recruitment process. If you have special needs and require reasonable support during your application, interview, or participation in the selection process due to health conditions or disability, please direct your inquiries to AccessibleRecruitment@TheFork.com. Our HR team will review the request and respond accordingly.

#LI-CO1

Join our Movement and Champion Restaurant Culture! 💚

At TheFork we believe that the best things in life happen around the table.
As the leading restaurant booking platform in Europe, we connect the broadest community of loyal diners with the world’s favorite restaurants. Powered by innovation and a deep passion for the restaurant industry, we create unique dining experiences across 11 countries.

We’re part of the Tripadvisor Group and proud to be building a diverse, people-first culture where “respect”, “ownership”, “growth” and “better together” values thrive.
If you’re passionate about food, technology, and making a real impact, your seat at the table is ready.

👉 Discover life at TheFork

What you will do:

• After selecting in-scope restaurants, you will proactively contact and schedule meetings with the owners or managers of the restaurants. Your daily activities will be composed of cold-calls, and pre organized virtual meetings to present TheFork products and services.
• You will be in charge of proposing and selling TheFork products and services, including: promotions, advanced software tool, booking widgets installed on the restaurant website, training & marketing solutions.
• You will engage with the Restaurants managers to help them understand the opportunities, features and benefits of the TheFork Manager tool and TheFork network.
• You will follow up with the prospects you engaged with until you close the deal and the restaurant is successfully published online on TheFork and affiliate websites.

Who you are:

You Must Meet These Critical Qualifications

• You speak English fluently, additional languages are much appreciated.
• You are self-driven, results-oriented, and passionate about achieving and exceeding targets.
• You are customer- and sales-oriented with persuasive and influencing skills.
• You are a high-performing professional with proven sales experience, comfortable closing deals in a single call.
• You have 2-3 years experience in 360 sale cycle roles, preferably in outbound B2B or restaurants/hospitality environments
• You are skilled in short-term negotiations.

You Can Impress With These Additions 

• You are a foodie with a strong interest in digital, tech products, and the restaurant sector.
• You are dynamic, independent, and thrive in fast-paced environments with excellent organisational skills.
• You are curious, eager to learn, and motivated to grow in your role.
• You are proficient in using a PC and Microsoft Office, with CRM software experience as a plus.

What we offer you:

• 😄 An awesome team 
• 🏠 A permanent contract
• ⚖️ Flexible working environment  (2 days home office per week +  up to 4 total weeks additional flexibility during the summer period and in December to work fully remotely)
• 💸 Competitive fixed salary and bonus
• 🍕 Lunch vouchers available 3 working days per week (delivered to the office only)  
• 🌎 International teams and a multicultural environment spanning 11 offices across Europe
• 🤝Highly inclusive working environment  
• 🤸‍♀️ Lifestyle benefits that can be used to reimburse  expenses related to physical and leisure activities, family support, travel etc 
• 🎓 Continuous learning and development programs
• 😌 Free access to the Calm app to help you build resilience wherever you are  in your mental health journey
• 🐣Dedicated parental leave and caregiver leave policies (12 weeks fully paid)
• 🏥 Health insurance 
• 👩‍🦽 Life & Disability Insurance at no cost to the employee
• 👴 Attractive pension plans  
• 🍴 Amazing offices with dining, a coffee point on each floor, and leisure area    
• 🎤 Team building events 

All hiring happens through our careers site and official email. We do not text or ask for payment during the hiring process. Please report any suspicious messages immediately.

We believe that we are better together, and we welcome you for who you are. We endeavor to ensure that everyone - regardless of ability, age, socio-economic & cultural background, ethnicity, faith, gender, gender expression, gender identity, ideology, national origin, race, sexual orientation, marital status, or any characteristic protected under applicable law - has the opportunity to reach their full potential. At TheFork, we want you to bring us your unique perspectives and experiences, so we can collectively continue disrupting the restaurant industry and go from good to great.

TheFork is committed to a fair recruitment process. If you have special needs and require reasonable support during your application, interview, or participation in the selection process due to health conditions or disability, please direct your inquiries to AccessibleRecruitment@TheFork.com. Our HR team will review the request and respond accordingly.

#LI-CO1

Join our Movement and Champion Restaurant Culture! 💚

At TheFork we believe that the best things in life happen around the table. As the leading restaurant booking platform in Europe, we connect the broadest community of loyal diners with the world’s favorite restaurants. Powered by innovation and a deep passion for the restaurant industry, we create unique dining experiences across 11 countries.

We’re part of the Tripadvisor Group and proud to be building a diverse, people-first culture where “respect”, “ownership”, “growth” and “better together” values thrive.
If you’re passionate about food, technology, and making a real impact, your seat at the table is ready.

👉 Discover life at TheFork

What you will do:

• After selecting in-scope restaurants, you will proactively contact and schedule meetings with the owners or managers of the restaurants. Your daily activities will be composed of cold-calls, walk-in visits and pre organized meetings to present TheFork products and services.
• You will be in charge of proposing and selling TheFork products and services, including: promotions, advanced software tool, booking widgets installed on the restaurant website, training & marketing solutions.
• You will engage with the Restaurants managers to help them understand the opportunities, features and benefits of the TheFork Manager tool and TheFork network.
• You will follow up with the prospects you engaged with until you close the deal and the restaurant is successfully published online on TheFork and affiliate websites.

Who you are:

• A self-starter, results-oriented person who loves to reach and exceed targets.
• A customer oriented person with a strong commercial mind-set and influencing skills, capable of convincing and engaging people.
• A high-performing professional with demonstrated business development experience, preferably in B2B and in restaurants/hospitality environments, comfortable in managing short-term negotiations.
• A dynamic person, used to work independently in fast-paced environments and with great organizational skills.
• A curious and willing to learn enthusiast, who wants to grow and improve with us.
• You have 4 to 5 years of experience as a business developer representative

What we offer you: 

😄 An awesome team 

🏠 A permanent contract 

⚖️ Flexible working environment  (2 days home office per week +  up to 4 total weeks additional flexibility during the summer period and in December to work fully remotely)

💸 Competitive fixed salary and bonus

🍕 Lunch vouchers available 3 working days per week (delivered to the office only)  

🌎 International teams and a multicultural environment spanning 10 offices across Europe

🤝Highly inclusive working environment  

🤸‍♀️ Lifestyle benefits that can be used to reimburse  expenses related to physical and leisure activities, family support, travel etc 

🎓 Continuous learning and development programs

😌 Free access to the Calm app to help you build resilience wherever you are  in your mental health journey

🐣Dedicated parental leave and caregiver leave policies (12 weeks fully paid)

🏥 Health insurance 

👩‍🦽 Life & Disability Insurance at no cost to the employee

👴 Attractive pension plans  

🍴 Amazing offices with dining, a coffee point on each floor, and leisure area    

🎤 Team building events 

We believe that we are better together, and we welcome you for who you are. We endeavor to ensure  that everyone - regardless of ability, age, socio-economic & cultural background, ethnicity, faith, gender, gender expression, gender identity, ideology, national origin, race, sexual orientation, marital status, or any characteristic protected under  applicable law -has the opportunity to reach their full potential. At TheFork, we want you to bring us your unique perspectives and experiences, so we can collectively continue disrupting the restaurant industry and go from good to great.

TheFork is committed to a fair recruitment process. If you have special needs and require reasonable support during your application,  interview, or participation in the selection process due to health conditions or disability, please direct your inquiries to AccessibleRecruitment@TheFork.com. Our HR team will review the request and respond accordingly.

#LI-FF1

Vehicle Technician – Charles Hurst Belfast Nissan
Hours: Monday–Thursday 8:15–5pm, Friday 8:30–4pm, Saturday 9–1pm on a rota basis (1 in 4)
Salary: OTE up to £42,600 (including £34,000 basic + £6,600 bonus potential)

Charles Hurst are recruiting for a Vehicle Technician / Mechanic to join our fantastic workshop in Belfast Nissan. While working alongside other experienced technicians, you will play a vital role in carrying out vehicle health checks using the latest technology, conducting services, and completing repairs to the highest standards.

You will report to the accomplished Aftersales Manager, who will provide ongoing support to ensure you have the tools needed to succeed. We also offer excellent training and career progression opportunities, including manufacturer-accredited schemes and Hybrid & Electric training to accelerate your career further.

If you are interested in organising a chat regarding this role, please contact adrianjohnston@charleshurstgroup.co.uk or contact the number on 02890383527.

• Carrying out vehicle health checks using the latest technology
• Conducting vehicle service in accordance with manufacturers guidelines and customer requests
• Carrying out any additional repairs once authorised by the customer
• Warranty repairs as per the manufacturer’s guidelines and relevant write up is complete
• Taking the customers vehicle out on a road test to ensure all faults are rectified
• Complete all relevant paperwork to a high standard

The ideal candidate will have the following to be considered for this role: NVQ Level 3 in Light Vehicle Maintenance and Repair or equivalent, motor industry experience (brand or non-brand), and a full and valid driving licence. You’ll be self-motivated whilst being able to support your team, ambitious and eager to learn, and are able to work to and maintain the highest of standards to all vehicles that take a spin through our doors.

At NICE, we don’t limit our challenges. We challenge our limits. Always. We’re ambitious. We’re game changers. And we play to win. We set the highest standards and execute beyond them. And if you’re like us, we can offer you the ultimate career opportunity that will light a fire within you.

So, what’s the role all about?

• A trusted advisor to customer CTOs / Chief Architects
• A senior consulting leader within Professional Services
• The final architectural authority across multi‑year, multi‑vendor programmes

How will you make an impact?  

• 1. Professional Services & Consulting Leadership
  • Act as a senior consulting leader within NICE Professional Services for enterprise and complex accounts.
  • Shape and oversee complex transformation programmes, not just individual implementations.
  • Provide direction, assurance, and challenge to delivery teams where programmes drift from architectural, contractual, or outcome‑based intent.
  • Own architectural positioning in statements of work, ensuring scope, assumptions, and dependencies are realistic and defensible.
  • Support Services leadership in managing programme risk, delivery credibility, and executive confidence.
  • Work with Partners and SIs as a peer‑level authority, setting boundaries and governance expectations.
   
  1. Pre‑Sales Leadership & Deal Shaping
     • Commitments are technically and operationally deliverable
     • Designs align to NICE’s true product capabilities and roadmap
     • Delivery risk is surfaced early, not post‑signature
  • Actively engage in strategic pursuits, large bids, and public‑sector procurements.
  • Lead architecture‑level deal assurance, ensuring: 
  • Engage directly with customer CIO / CTO / Chief Architect stakeholders as a consulting peer.
  • Prevent over‑commitment by introducing enterprise‑grade architectural governance early.
   
  1. Architecture Authority Across Delivery & Operations
     • Target architectures, integration strategies, and migration approaches
     • Security, data, resilience, and non‑functional designs
  • Serve as final architecture authority for NICE on assigned strategic accounts.
  • Review and approve: 
  • Support resolution of high‑risk architectural challenges during delivery.
  • Ensure consistency between what is sold, what is delivered, and what is supported long‑term.
  •  
  2. Cross‑Functional Enterprise Leadership
  • Operate horizontally across Sales, Professional Services, Product, Engineering, Cloud Ops, Support, and Partners.
  • Translate enterprise and public‑sector requirements into clear, prioritised input for Product and Platform teams.
  • Resolve ambiguity around ownership, responsibility, and decision‑making at architecture level.
  • Represent Professional Services and customer reality in senior internal forums when required.
   
  1. Governance, Risk & Public‑Sector Readiness
  • Lead architecture‑level consideration of security, data protection, compliance, and regulatory constraints.
  • Own architectural risk assessments on strategic programmes.
  • Ensure solutions are credible in UK public‑sector and regulated enterprise environments.
   
  1. Leadership, Mentorship & Practice Maturity
  • Act as a role model and mentor for Solution Architects and Delivery Architects.
  • Raise architectural and consulting maturity across EMEA Professional Services.
  • Contribute to establishing repeatable enterprise patterns, standards, and guardrails without bureaucracy.

Have you got what it takes?

Required Education, Experience, and Specific Job-Related Skills

• 10–15+ years in enterprise architecture and/or consulting leadership roles.
• Strong background in consulting, SI, or professional services environments (e.g. big 4 trajectory).
• Proven experience leading architecture across large, complex, multi‑year programmes.
• Deep credibility across: 
• Demonstrated ability to operate across pre‑sales and post‑sales contexts.
• Comfortable providing challenge and direction to senior stakeholders.
• Executive‑grade communication and presence.
  Nice‑to‑Have Qualifications
• CX, contact‑centre, data, or AI‑enabled platforms.
• Architecture or cloud certifications (useful, not essential).

• Large enterprise deals are won well and delivered cleanly.
• Fewer architectural escalations late in programmes.
• Clear alignment between Sales, Services, Product, and Cloud Ops.
• Customers recognise NICE as having credible, authoritative architectural leadership.

• Not a delivery programme manager
• Not a junior or mid‑level Lead SA role
• Not a pure product or engineering position

What’s in it for you?

Learn more about the Benefits at NICE

Join an ever-growing, market-disrupting, global company where the teams – comprised of the best of the best – work in a fast-paced, collaborative, and creative environment! As the market leader, every day at NICE is a chance to learn and grow, and there are endless internal career opportunities across multiple roles, disciplines, domains, and locations. If you are passionate, innovative, and excited to constantly raise the bar, you may just be our next NICEr!

Enjoy NICE-FLEX!

At NICE, we work according to the NICE-FLEX hybrid model, which enables maximum flexibility: 2 days working from the office and 3 days of remote work, each week. Naturally, office days focus on face-to-face meetings, where teamwork and collaborative thinking generate innovation, new ideas, and a vibrant, interactive atmosphere.

#LI-Hybrid

Requisition ID: 9815
Reporting into: Director, Professional Services, CX

Role Type: Individual Contributor

About The Team:
This is an exiting role in an established high performing team, which is responsible for managing the site's waste streams. This is a great opportunity to work to innovate the team using the latest automated and efficient waste machinery.

What You Will Be Doing:
● Oversee day-to-day waste activities and supervise a team of operatives as they carry out their tasks within the waste and yard areas
● Support the overall operation by effectively responding to requests for support
● Monitor daily and weekly KPIs to ensure an efficient and safe working environment encouraging right-first-time methodology
● Dealing with day-to-day queries from colleagues liaising with HR, Training and other departments to escalate and close out any requests and issues
● Ensuring that food safety and health & safety standards are met and sustainably maintained. You are required to cooperate with HelloFresh in all health and safety matters.
● Work cross-functionally to maintain a clean and safe working environment in the Waste Area and yard. This will include working with suppliers, and service providers, adhering to our  contractor management processes

Who You Are:
● Proven experience in a manufacturing or distribution centre environment
● Proficiency in using computer software and systems
● Strong prioritisation skills and ability to multitask
● Proven knowledge of warehouse and yard environment
● Strong interpersonal and communication skills, with the ability to effectively lead and motivate a diverse team
● Problem-solving skills and the ability to make decisions in a fast-paced production environment
● Lead by example and ensure that HelloFresh DNA is at the forefront of everything we do

What you will get in return:

● 70% off HelloFresh or Green Chef boxes
● Company pension scheme
● Gym membership
● Bupa private medical insurance (including dental & family cover options)
● Mental health first aiders and an employee assistance programme
● Dog friendly office! (London site only)
● Nursery support scheme
● Cycle to work scheme
● Group Life Assurance

Location: SmartParc, Spondon, Derby, DE21 7HW

Shifts: Wednesday-Saturday 7am-7pm

To be considered for this role, you’ll need to have the independent right to work in the UK, as we're unfortunately unable to provide sponsorship at this time.

Hybrid Working Policy
We offer a hybrid working policy for eligible roles, allowing flexibility to work from home and in the office. For more details on eligibility and how this applies to the role you're applying for, please consult with your recruiter.

Next steps: Your application will be reviewed and if successful, a member of the Talent Acquisition Team will be in touch within 2 weeks.

You are required to cooperate with HelloFresh in all health and safety matters. You are responsible for ensuring you take reasonable care of your own health, and safety as well as others who may be affected by the work activities you undertake. You must report incidents immediately and actively raise health and safety-related concerns to your Line Manager. As part of our commitment to maintaining a safe and secure environment, we will process Disclosure and Barring Service (DBS) checks to the successful individual. Failure to disclose relevant information at application or throughout the process could affect your employment with the company. 

If you are currently a HelloFresh employee, please make sure you have discussed your application with your Line Manager.

As a HR advisor you will act as the primary HR contact and trusted advisor in our distribution center, partnering closely with site leadership and employees to drive people-centric initiatives, ensure compliance, and create a positive work environment by fostering a safe, inclusive, and performance-driven workplace culture.

What You Will Be Doing:

• Primary point of contact for all operational HR matters at the site.
• Coaching and advising (senior) leadership on all HR-related topics throughout the entire employee life cycle.
• Role modelling the Company’s DNA and ensuring that these are followed by the team
• Dealing with day to day queries from Colleagues – liaising with support functions as required
• Handling employee relations, resolving conflicts, and carrying out disciplinary measures in accordance with company policies and local labor laws.
• Supporting recruitment processes in close collaboration with the central Talent Acquisition team.
• Undertaking basic problem solving activities and escalating to the Senior People Business Partner where necessary
• Monitoring and managing key HR metrics such as absenteeism, turnover, engagement, and headcount.
• Local implementation of HR processes such as annual performance reviews, training initiatives, and succession planning. 
• Developing and implementing site-specific HR policies and processes in alignment with overarching company standards.
• Leading or being involved in ad hoc projects as and when required
• Championing key Company strategies; initiatives – eg: Employee Surveys; Diverse & Inclusive working; Colleague Wellbeing 
• Managing HR projects in close collaboration with central and international HR teams.
• Close cooperation with the People Admin team to ensure accurate and timely maintenance of employee data in the HRIS system.

Who You Are:

• Possess a CIPD Level 5 Qualification. 
• Demonstrable experience in operational HR work, ideally in a production or logistics environment.
• Excellent organisational skills with the ability to prioritise and handle multiple tasks simultaneously.
• Outstanding attention to detail and accuracy.
• Proficient in Microsoft Office Suite (Word, Excel, PowerPoint)
• Conflict resolution.
• Stakeholder Management. 
• Knowledge of HR practices, policies, and employment laws.
• Experience in HRIS.
• Exceptional written and verbal communication skills.
• Strong interpersonal skills with the ability to build positive relationships with employees at all levels of the organisation.
• Proactive and resourceful problem-solving skills.
• Analytical thinking and solution-oriented action in a dynamic environment.
• Contribution to site performance through data-driven and proactive HR management.
• Demonstrated ability to maintain strict confidentiality and exercise good judgement.

What you will get in return:

● 70% off HelloFresh or Green Chef boxes
● Company pension scheme
● Gym membership
● Bupa private medical insurance (including dental & family cover options)
● Mental health first aiders and an employee assistance programme
● Nursery support scheme
● Cycle to work scheme
● Group Life Assurance

Location: The Windmill, Spondon (Derby) Monday - Friday 8am-5pm or 9am-6pm, 5 days working onsite.

Hybrid Working Policy
We offer a hybrid working policy for eligible roles, allowing flexibility to work from home and in the office. For more details on eligibility and how this applies to the role you're applying for, please consult with your recruiter.

Next steps: Your application will be reviewed and if successful, a member of the Talent Acquisition Team will be in touch within 2 weeks.

You are required to cooperate with HelloFresh in all health and safety matters. You are responsible for ensuring you take reasonable care of your own health, and safety as well as others who may be affected by the work activities you undertake. You must report incidents immediately and actively raise health and safety-related concerns to your Line Manager. As part of our commitment to maintaining a safe and secure environment, we will process Disclosure and Barring Service (DBS) checks to the successful individual. Failure to disclose relevant information at application or throughout the process could affect your employment with the company. 

To be considered for this role, you’ll need to have the independent right to work in the UK, as we're unfortunately unable to provide sponsorship at this time.

The HR Coordinator plays a key role within the People team and is responsible for administrative, coordination, and data-related tasks throughout the employee lifecycle. This role supports employees and managers on all HR-related matters, with a particular focus on time management, payroll preparation, and data management. 

• Primary point of contact for employees and managers regarding time and attendance records, as well as payroll-related inquiries.
• Preparation of HR-related documents such as employment contracts, certificates, warnings, and terminations.
• Role modelling the Company’s DNA and ensuring that these are followed by colleagues.
• Dealing with day to day queries from Colleagues – liaising with support functions as required
• Maintenance of employee data in HR systems (e.g., Workday), including generating reports and HR metrics.
• Proactive identification and implementation of process improvements.
• Undertaking basic problem solving activities and escalating to the Senior People Business Partner where necessary.
• Key contact for the internal team concerning data maintenance and data quality.
• Coordination and support in the implementation of programs related to compensation, performance, and talent development.
• Cross-functional collaboration with the People Operations, People Analytics, and Employee Experience teams.
• Leading or being involved in ad hoc projects as and when required.

Who You Are:

• Experience in operational HR work, ideally in a production or logistics environment.
• Excellent organisational skills with the ability to prioritise and handle multiple tasks simultaneously.
• Outstanding attention to detail and accuracy.
• Proficient in Microsoft Office Suite (Word, Excel, PowerPoint)
• Knowledge of HRIS.
• Exceptional written and verbal communication skills.
• Communicate with stakeholders to build trusting relationships.
• Analytical handling of complex HR data and processes.
• Proactive and resourceful problem-solving skills.
• Ability to maintain strict confidentiality and exercise good judgement.
• Contribution to smooth HR processes and employee satisfaction

What you will get in return:

● 70% off HelloFresh or Green Chef boxes
● Company pension scheme
● Gym membership
● Bupa private medical insurance (including dental & family cover options)
● Mental health first aiders and an employee assistance programme
● Nursery support scheme
● Cycle to work scheme
● Group Life Assurance

Location: The Windmill, Derby (Spondon). This role will be working 12pm-9pm Monday-Friday onsite. Working 1 in 3 weekends (you will have the Friday and Monday off around these shifts worked)

Next steps: Your application will be reviewed and if successful, a member of the Talent Acquisition Team will be in touch within 2 weeks.

You are required to cooperate with HelloFresh in all health and safety matters. You are responsible for ensuring you take reasonable care of your own health, and safety as well as others who may be affected by the work activities you undertake. You must report incidents immediately and actively raise health and safety-related concerns to your Line Manager. As part of our commitment to maintaining a safe and secure environment, we will process Disclosure and Barring Service (DBS) checks to the successful individual. Failure to disclose relevant information at application or throughout the process could affect your employment with the company. 

If you are currently a HelloFresh employee, please make sure you have discussed your application with your Line Manager.

To be considered for this role, you’ll need to have the independent right to work in the UK, as we're unfortunately unable to provide sponsorship at this time.

THE ROLE

Director, Cloud Native Architects (CNA) EMEA leads and develops a team of CNAs and sets the standard for technical execution, executive engagement, and adoption outcomes across a range of EMEA Enterprise accounts. The role is accountable for building a repeatable operating system that improves deal quality, increases opportunity predictability, and drives measurable revenue impact (ARR/NRR) in partnership with the Theater Sales organisation, Product teams, and regional stakeholders.

Success is reflected across People / Process / Partnership / Product, deliberately prioritised to maximise the Director’s most constrained resource: time.

• People: Building, developing, and inspiring a high-performing team with strong technical credibility and ownership.
• Process: Applying context and rigor in ways that improve focus, decision-making, and execution without creating unnecessary overhead.
• Partnership: Strengthening collaboration with sales, product, and partner stakeholders to improve alignment and shared outcomes.
• Product: Maintaining sufficient product understanding to guide technical decisions, shape meaningful feedback, and support effective field execution.

Scaling model (System Builder): The Director scales impact through a disciplined cadence, clear ownership across a small team, and account-domain expertise, not by attending more internal meetings.

Role Scope

• • Theater: EMEA Enterprise
  • Builds and leads: CNA team pooled to deliver outcomes in aligned EMEA Enterprise accounts
  • Role type: People manager + overall technical sales account oversight

Revenue alignment:

• • This role is directly assigned to the Theater Enterprise Portworx and  Everpure Cloud quota and is expected to meet and exceed TCV Sales goals.
  • The Director is accountable for measurable increases in ARR and NRR across a range of Enterprise accounts.
  • CNAs have primary account assignments while also being goaled on overall Theater quota performance, ensuring the team operates as a focused unit without losing shared accountability.

WHAT YOU'LL DO

1. Build, Develop, & Inspire a Team of Top Performers:
   • Hire/onboard quickly with clear expectations, coaching, and development plans.
• Build and maintain a strong bench of Technical Sales talent aligned to current and future needs.
• Partner with recruiting to attract, hire, and onboard high-quality candidates in a timely manner.
• Coach and develop direct reports through regular feedback, mentorship, and clear expectations.
• Curate & maintain Individual Development Plans that support both role effectiveness and long-term career growth.
• Foster an inclusive, collaborative team environment that encourages learning, ownership, and accountability.
• Establish a coverage model that assigns primary accounts and defines domain ownership within global accounts (BU/geo/platform), with explicit escalation criteria.
• Support personnel development in alignment with HR guidelines and company values.
2. Provide Sales Process Oversight, Guidance, and Feedback: 
• Guide CNAs in applying the Technical Sales Process to improve opportunity focus, deal quality, and execution.
• Use opportunity data as a decision-support and coaching tool, not an activity-reporting mechanism.
• Drive disciplined prioritization and disqualification to protect scarce CNA capacity.

3. Co-seller + partner alignment that improves outcomes:

• Run a regular cadence with co-seller Technical Sales leaders focused on meaningful changes in status, risk, sentiment, velocity, and where technical leadership removes friction.
• Co-sponsor targeted Portworx and Pure Storage Cloud efforts for a small number of priority customers where technical leadership materially influences outcomes for the entire Pure Storage portfolio.
• Establish recurring partner cadences focused on progression, readiness, pipeline health, and risk reduction.
  
  
4. Coordinate Feature & Solution Feedback with Business Units :
• Lead bi-weekly working sessions with Product Managers and peers to align on releases, readiness, and feature evolution. 
• Provide synthesized insight tied to real deployment/adoption patterns (patterns > isolated requests).
• Prioritize RFEs for clarity and meaningful customer impact over volume/noise

WHAT YOU BRING 

• Creativity, empathy, an open mind, curiosity and a desire for continuous learning
• Pre-sales experience is required
• 5 or more years of relevant experience, mixed among technology, design, and communications required. Experience supporting the sales of enterprise storage, networking, systems, cloud, or software to enterprise accounts preferred
• Deep understanding of the architecture, design and implementation of multi-tiered client/server and web-based computing solutions
• Prior experience in targeting new prospects and converting them into clients
• Contribute significant portions and/or lead responses to RFPs, RFQs and RFIs
• Superior knowledge of current and emerging storage architectures (FC, iSCSI, NAS, OSD, SAN)
• Linux, NFS file systems and Linux distributed network environment
• Familiarity with AWS, Azure, GCP a plus
• Installation/configuration of distributed computing, multiprocessing, virtual memory subsystem, storage subsystems architecture, shared memory architectures, cache architectures, windowing systems
• Familiarity with containers, k8s and microservices architectures a plus
• Strong knowledge of digital transformation to a Cloud Native architecture, On-Prem, Public Cloud, Provisioning Automation, and Containers
• Knowledge of VMware, Local Area Networking, Ethernet, TCP/IP and general networking
• Excellent verbal and written interpersonal skills
• BS in CS, EE or other technical degree and/or equivalent experience
• Must have a familiarity with modern web architecture a plus (LAMP stack, scale-out vs scale-up architectures, AWS well-architected framework, microservices architecture)
• Curiosity and passion around technology and explaining and showing new technology platforms and concepts to customers

THE ROLE

We are looking for an experienced Employee Relations (ER) Business Partner to join Everpure in the UK or Czech Republic, a fast-paced, exciting, and genuinely great place to work where no two days are the same. This is an opportunity to join a thriving company and play a key role in supporting managers, HRBPs, and leaders on complex employee relations matters across a dynamic, high-growth environment.

The ideal candidate will bring strong EMEA Employee Relations experience, sound employment law knowledge, excellent investigation skills, and the ability to handle sensitive situations with confidence, discretion, and balanced judgment. You will manage complex ER cases across multiple jurisdictions, conduct fair and thorough reviews, advise on risk, and help leaders navigate people matters in a way that is practical, consistent, and commercially sound.

We are looking for someone who is energized by variety, comfortable in a fast-paced environment, and excited by the opportunity to learn and grow in a role that offers both challenge and impact. Everpure is the kind of company where you can build, influence, and develop, all while being part of a smart, collaborative, and forward-thinking team.

WHAT YOU'LL DO

• Lead end-to-end workplace investigations, including witness interviews, fact-finding, documentation review, and outcome recommendations, ensuring matters are handled promptly, fairly, and consistently.
• Apply a strong understanding of ER case methodology in day-to-day management, including case intake, risk assessment, and case closure, while maintaining accurate and timely updates in the case management tool.
• Demonstrate a high level of attention to detail by maintaining accurate documentation and producing clear, thorough, and defensible written reports.
• Manage multiple complex cases and changing demands with resilience and balanced, unbiased judgment.
• Provide expert advice and guidance to managers, HRBPs, and business leaders on employee relations matters.
• Assess risk and recommend appropriate actions in line with company policy, employment law, and industry best practices.
• Identify themes and trends using metrics and data analytics; provide recommendations to improve manager capability, employee experience, and organizational effectiveness.
• Contribute to the development and implementation of ER processes, policies, templates, and guidance materials.
• Deliver coaching and training to managers and stakeholders.
• Maintain confidentiality and handle sensitive matters with discretion, sound judgment, and professionalism.
• Support change initiatives and organizational decisions where ER expertise is required.
• We are primarily an in-office environment and therefore, you will be expected to work from the Staines, UK or Prague, CZ office in compliance with Everpure's policies, unless you are on PTO, or work travel, or other approved leave.

WHAT YOU BRING

• Years of dedicated Employee Relations / Workplace Investigation experience in fast-paced, matrixed, and international (EMEA-focused) organisations
• Strong knowledge of EMEA employment law and ER best practices, with a track record of independently managing complex, multi-jurisdictional cases from intake to resolution
• Advanced investigation skills, including structured interviewing, note-taking, evidence assessment, and clear, well-reasoned report and outcome writing
• Proven ability to build trust and influence, working closely with senior leaders, HR, Legal, works councils, and other employee representative bodies
• Confident decision-making, balancing legal, reputational, and people considerations to reach practical, well-justified outcomes
• Insight- and data-led approach, using case trends to drive prevention, manager education, and broader ER strategy
• Resilience and adaptability, comfortable with ambiguity, sensitive matters, and competing priorities in high-growth, evolving environments
• Strategic ER mindset, able to move beyond case management to design and embed proactive ER practices across international/EMEA populations
• Professional HR/ER accreditation, such as CIPD or an equivalent certification

#LI-ONSITE

BMW Motorcycle Technician – BMW Mottorad
Hours: 41 hours per week with potential of a 4 day working week depending on experience
Salary: OTE up to £42,600 (including £30,000 - £36,000 DOE basic  + £6,600 bonus potential)

We are recruiting for a BMW Motorcycle Technician / Motorcycle Mechanic to join our outstanding workshop. Working alongside highly skilled technicians, you will play a key role in carrying out motorcycle health checks using the latest BMW diagnostic technology, performing routine services, and completing mechanical and electrical repairs to the highest standards.

You will report directly to our experienced Aftersales Manager, who will provide continuous support to ensure you have everything you need to excel. We also offer excellent training and career development opportunities, including BMW Motorrad manufacturer-accredited programmes, helping you accelerate your career even further.

Responsibilities:

• Carrying out motorcycle health checks using the latest BMW Motorrad diagnostic systems
• Performing motorcycle servicing and repairs in line with BMW manufacturer guidelines and customer requirements
• Completing additional repairs once authorised by the customer
• Undertaking warranty repairs in accordance with BMW standards and completing all associated documentation correctly
• Road-testing motorcycles to ensure faults have been fully resolved
• Completing all relevant paperwork to a high professional standard

The ideal candidate will have the following to be considered but this is not essential for this role: NVQ Level 3 in Light Vehicle Maintenance and Repair or equivalent, motor industry experience (brand or non-brand), and a full and valid motorcycle driving licence.

The Team

Technical Account Management (TAM) is a global team that owns Auth0 customer success within Okta’s broader Customer Success team. We collaborate with Auth0’s customers to share knowledge, and best practices and make recommendations to continuously innovate around identity and security. As our customer’s strategic identity coaches, we are Auth0 product experts, and we enable Auth0's worldwide growth by educating existing customers and ensuring they are happy and successful. We share our technical and product expertise with customers through presentations, demonstrations, technical evaluations, and ongoing recommendations on Auth0 and industry best practices. 

The Opportunity

A TAM specializing in enterprise identity, including the Auth0 product and adjacent technologies. The TAM will provide Okta’s customers with strategic technical guidance over the comprehensive suite of products and features available at Okta. They are held in high regard as a technical expert for how Okta’s solutions translate to business value. They are also held in high regard for their ability to understand the code that makes up identity authentication pipelines, Auth0, after all, is developer-friendly.

The TAM specialization calls for an understanding of hybrid scenarios that capitalize on Auth0’s ability to manage authentication, authorization, and lifecycle management capabilities for consumer SaaS, business-to-consumer (B2C), and general CIAM applications. The opportunity is that as an Auth0 TAM you will get to guide some of the world's largest companies in their strategic identity journey at the same time as being an Auth0 champion!

What you’ll be doing 

• Fully own the account management function as an Auth0 TAM. This includes the business and the technical side
• Advise customers on best practices and product adoption in a post-sales capacity
• Be comfortable with a number of personas including but not limited to CISO, Product Owner, CMO, developers, etc., with an account portfolio of strategic  accounts
• Have a deep interest in the security space and where the industry is headed particularly from a CIAM perspective.
• Earn customer trust by understanding their goals and use cases, and recommend best practices relating to process changes, product adoption, configuration, and additional features to meet requirements
• Maintain focus on increasing subscription adoption, customer satisfaction, and retention
• Review customer architectures and Auth0 configurations to ensure they are enhancing security posture and capturing ROI as Auth0 releases new features and functionality
• Establish strong personal relationships on key accounts with decision-makers and stakeholders
• Establish strong relationships internally, too as part of a larger collaborative team

• Participate in content creation for both internal and external enablement of staff and customers

What you’ll bring to the role

• 7+ years of total experience in information technology, with at least 3 years of hands-on experience as a Technical Account Manager (TAM) or comparable practitioner role in the IAM space
• Working proficiency in the following core IAM areas: 
• Technologies and protocols to support identity federation and robust access control models, including concepts such as SAML 2.0, WS-Federation, OAuth, OpenID Connect, etc.
• Legacy applications in a hybrid IT environment with non-standard applications (i.e. those that do not support modern identity federation protocols)
• Enterprise applications in the ecosystem to provide identity and attributes to applications or to harness an external application to help drive business processes (ITSM, HR, etc)
• Consumer and/or SaaS application deployments 
• Security and performance monitoring, and 3rd party signals integrations (SEIM, MDM, WAF, etc)
• Familiarity with IAM solution providers is strongly desired.
• Strong background in any of the following: Technical Account Management, Technical Consulting, Product Management, Solution Architect, or a similar role
• Understanding of common software development practices, including concepts such as SDLC, CI/CD, Containerization, etc. 
• Ability to code in Javascript
• Understanding of identity and surrounding technologies, including concepts such as encryption, PKI, RSA, etc.
• Strong business acumen, history of success owning enterprise segment customer relationships and escalations
• Excellent communication skills. Ability to set expectations and communicate goals and objectives with customers at various levels, from a developer to a CISO
• Ability to track and influence customer behavior and health metrics across a portfolio of accounts
• This position will be located in London or Barcelona and will have some travel required (under 50% of the time)
• BA/BS/MS or related discipline or equivalent work experience required

#LI-LW1

#LI-HYRBID

P15368_3362217

POS-P281

The Role

HubSpot is looking for a Nordics Customer Success Manager who is interested in using creativity to solve problems, build long-term relationships with businesses, and help their customers use software to achieve their inbound goals. Customer Success Managers are the trusted inbound advisors for each of their customers. They have an intimate understanding of how their businesses work and what the businesses need to grow and thrive. In working with your customers, you will find that no two of them are the same. In the morning, you could be working with the Marketing Manager at a carpet manufacturer about how to rank for the keyword “stain resistant carpet” through more effective blogging. In the afternoon, you could be talking to the CMO of a software company about how to convert more of their free trials into customers through marketing automation and the sales platform.

This role is open in our Dublin and London offices or remote from anywhere in Ireland or the UK. 

In this Role you’ll get to: 

• Manage 150 – 180 customer relationships. Some of your customers will be new while others may have been using HubSpot for several years. 
• Work with your customers on a regular basis to understand their goals and aligning them with the necessary resources to achieve them. 
• Partner with different teams at HubSpot to 'solve for the customer' including onboarding, up-sell/x-sell, and renewals. Along the way, you will get to know HubSpot’s software incredibly well and help your customers fully adopt the platform.
• Your day-to-day is a mix of proactive and reactive work, and CSMs have a lot of autonomy in managing their “book of business”. The proactive work includes 4-5 scheduled deep-dive meetings per day with customers, where you review their progress, make strategic and tactical recommendations, and keep them up to date on the latest and greatest features from HubSpot. The reactive work runs the gamut from questions about invoices to “how to” questions about the software
• Promote the growth of your install base by uncovering, scoping and qualifying opportunities where customers can use more Hubspot products and services to ensure customer retention and growth
• Understand technical roadblocks and make recommendations on solution implementation and core integrations using Hubspot to overcome them

If you’re stimulated by problem solving - whether it’s a business or technical challenge – this is the role for you.

To excel in this role you will need to have:

• Fluency in written and spoken English & a Nordic language 
• 2+ years of experience in a client-facing or account management role,
• Business savvy with consultative, problem solving, and issue resolution skills
• Strong knowledge of the media/digital landscape
• Motivated self-starter who is hungry to learn and can provide strong examples of how they have achieved results while balancing demanding expectations
• Super organised, quick learner who works well under pressure
• Strong negotiation skills, comfortable navigating financial conversations, and dealing with cancellations
• It’s easy for you to build and maintain relationships, manage expectations, and identify issues that require escalation
• Knowledge of Inbound Marketing or the aptitude to learn it quickly and independently are required
• Support an on-going partner relationship to maximise acquisition, retention, and up-sell rates

The presales mission is to sell better to reduce turn rate and to push for value-driven propositions that solve for customers. 

As a Corporate Solutions Engineer, you will partner with the sales organization seamlessly to drive the execution of prospective and expansive deals. You will utilize your technical knowledge to become a trusted partner with sales and services.

What will your day-to-day look like? 

• Building and maintaining relationships with sales reps, partners, customers and other internal stakeholders
• Gaining knowledge of HubSpot products for better-proposed solutions
• Understanding customer challenges and how to deliver technical value to meet their business goals and objectives
• Participating and directing projects relevant to presales, sales, and the wider business
• Coaching and mentoring less experienced team members

What do you need to succeed in this role? 

• Fluency in written and spoken English & Dutch
• PreSales, technical consultant/sales role or similar (6+ years)
• Experience working with internal teams and stakeholders and dealing with external customers 
• You are open to admitting mistakes and believe that actionable feedback is a great way to learn and grow
• You enjoy collaborating with different teams and are motivated to develop yourself
• You have HEART

What are the perks that come with this role?

• Constant learning - HubSpot product is frequently updated and you need to be aware of all the new features.
• Supportive team - your peers and Manager will be there to set you up for success.
• Professional Development - career progression in PreSales, or transitioning to other teams; Mentorship, and Team Lead Programs. 
• Benefits - check out here

The presales mission is to sell better to reduce turn rate and to push for value-driven propositions that solve for customers. 

As a Corporate Solutions Engineer, you will partner with the sales organization seamlessly to drive the execution of prospective and expansive deals. You will utilize your technical knowledge to become a trusted partner with sales and services.

What will your day-to-day look like? 

• Building and maintaining relationships with sales reps, partners, customers and other internal stakeholders
• Gaining knowledge of HubSpot products for better-proposed solutions
• Understanding customer challenges and how to deliver technical value to meet their business goals and objectives
• Participating and directing projects relevant to presales, sales, and the wider business
• Coaching and mentoring less experienced team members

What do you need to succeed in this role? 

• Fluency in written and spoken English & Dutch
• PreSales, technical consultant/sales role or similar (6+ years)
• Experience working with internal teams and stakeholders and dealing with external customers 
• You are open to admitting mistakes and believe that actionable feedback is a great way to learn and grow
• You enjoy collaborating with different teams and are motivated to develop yourself
• You have HEART

What are the perks that come with this role?

• Constant learning - HubSpot product is frequently updated and you need to be aware of all the new features.
• Supportive team - your peers and Manager will be there to set you up for success.
• Professional Development - career progression in PreSales, or transitioning to other teams; Mentorship, and Team Lead Programs. 
• Benefits - check out here

An overview of this role

GitLab is looking for a Product Design Manager to join the Plan & Analytics stage. As a design leader, you own the delivery of UX commitments, are always looking to improve productivity, and are responsible for the user experience in the product. While you are credible as a designer and know the details of what product designers work on, your time is spent hiring a world-class team and putting them in the best position to succeed.

This is an incredibly exciting time to join the Plan & Analytics stages - Working in GitLab's Plan space sits at the most human and strategic layer of the software development lifecycle — where ideas, priorities, and intentions are formed — making it the perfect frontier to explore how AI can augment not just execution, but thinking itself. As AI accelerates the speed at which code is written and shipped, the Plan space becomes even more critical, because the bottleneck is rapidly shifting from "how fast can we build?" to "how clearly can we define what to build and why?" This creates a rare opportunity to reimagine how teams collaborate, how requirements evolve, and how AI can transform a traditionally manual, document-heavy process into a dynamic, intelligent system that connects strategy directly to delivery.

You'll be working closely with the Product Management and Engineering teams to execute on the product roadmap and priorities.

Some examples of our projects: 

• Work Items
• Saved Views
• Software Factory

What you’ll do  

• Proactively identify large, strategic UX opportunities that span both inside your areas and across the product. Work with other product design managers, staff, and principal product designers to drive cross-product initiatives through awareness and prioritization.
• Identify strategic user research initiatives that span multiple stage groups (and possibly the entire product), and work with other product design/research managers to organize research efforts.
• Be a frequent and active participant in milestones by reviewing UX deliverables (such as research and designs) that your team creates, and provide feedback to ensure high-quality output.
• Communicate the value of UX to cross-functional GitLab team members and work with them to leverage the product development flow. 
• Help the product teams of areas you support to prioritize UX initiatives including Deferred UX, triage and resolution of UX bugs, and overall usability improvements to the product. Lead UX Scorecard initiatives in order to consistently measure the experience of your product areas and show improvements over time.
• Contribute to product direction conversations, with emphasis on leading the experience vision for your product areas.
• Hire, grow and retain a world-class team of Designers.

What you’ll bring 

• Experience managing a group of designers remotely, who work on complex products.
• Deep experience building AI experience for the software development lifecycle.
• Deep experience designing for large-scale enterprise platforms.
• Experience defining/executing on the high-level strategy (the why) and creating design deliverables (the how) based on research.
• Experience driving organizational change with cross-functional stakeholders, including Product Management and Engineering.
• Solid visual awareness with understanding of basic design principles and accessibility.
• You share our values, and work in accordance with those values.
• You possess leadership qualities needed to thrive at Gitlab.
• Ability to use GitLab.

About the team

You will work closely with three designers. You will collaborate with the Group Product Manager, Engineering Director and UX Researcher to improve team communication and maintain excitement about the opportunities ahead. You can learn more about what our teams are working on by visiting our direction page:

• Plan

Role Summary

As the Identity Security Manager, you will be a hands-on leader responsible for architecting and executing the vision for Identity and Access Management at Anaplan. You will build and lead a team dedicated to establishing a modern security paradigm.

Your Impact

Your Qualifications

We are looking for a visionary leader with deep expertise in the identity and access management space and a passion for building programs from the ground up. The ideal candidate will possess:

Senior Service Advisor – Charles Hurst Belfast, Newtownabbey Kia

Contract Type: Permanent, Full Time 

Salary: Basic Salary £32,000 per annum plus up to £6,000 bonus opportunity

Working Hours: Monday–Thursday 8am–5.30pm, Friday 8am–5pm, Saturday 9am–1pm on a rota basis

Charles Hurst Newtownabbey Kia is seeking an experienced and customer‑focused Senior Service Advisor to join our Aftersales Team. This is a fantastic opportunity for someone who thrives in a fast‑paced environment, enjoys leading by example, and is passionate about delivering an exceptional customer experience.

As a Senior Service Advisor, you will play a key role in the smooth running of our Aftersales operation. You’ll support the wider team, help drive performance, and ensure our customers receive the highest standard of service from the moment they arrive. You will report directly to our Aftersales Manager, who will support your continued development alongside our in‑house brand training and progression pathways.

This is an exciting opportunity for someone ready to take the next step in their career within a respected brand and a supportive team environment.

Responsibilities

• Managing customer bookings for MOTs, servicing, and repair work

• Providing clear advice on warranty coverage and identifying opportunities to upsell additional products or services

• Coordinating with the Aftersales team to schedule work efficiently based on workshop capacity and call volumes

• Handling a high volume of customer interactions across phone, email, and online booking platforms

• Keeping customers updated on progress, turnaround times, and any additional work required

• Maintaining accurate customer records and ensuring all systems are updated promptly

• Supporting junior team members and contributing to a positive, high‑performing service environment

Skills and experience required

• Previous experience as a Service Advisor within the automotive industry, ideally at senior or advanced level

• Strong communication skills with the ability to build rapport quickly

• Confidence in explaining technical information in a clear and customer‑friendly way

• Experience using Kerridge/ADP or similar dealer management systems

• A proactive, organised approach with the ability to work independently and as part of a team

• A genuine passion for customer service and the automotive sector

About the Team

The GIST IT Helpdesk is the front line for supporting Bloomreachers with secure, reliable access to our tools, data, and devices. The team manages access to company systems, laptops, and core collaboration platforms (e.g., Google Workspace, Slack, Zoom, Freshservice, JumpCloud) with a strong focus on access minimization and security best practices.

Location: London (two days per week in office) – with flexibility to support a global, remote-first workforce.

Role Overview

As an IT Helpdesk Support (P1), you are an early-career IT professional focused on learning and executing well-defined, foundational support tasks under close guidance. You will:

• Handle basic, clearly scoped incidents and service requests via email, chat (Slack), and support tickets (Freshservice), following established runbooks
• Support account lifecycle operations (onboarding, offboarding, access changes) across key SaaS tools via JumpCloud and related systems
• Contribute to the security and stability of our environment by applying standard procedures for access, device, and account protection

This is an excellent entry point into corporate IT, with a clear growth path toward more independent P2/P3 roles in Infrastructure, Security Operations, or broader GIST functions.

Key Responsibilities

End-User Support & Ticket Handling

• Serve as a first-line point of contact for IT-related issues and requests.
• Log, categorize, and prioritize tickets accurately, escalating to senior helpdesk or infrastructure engineers when needed.
• Resolve basic / well-defined issues such as:
• Password resets and SSO access issues
• Standard software install/uninstall requests
• Basic troubleshooting for Google Workspace, Slack, Zoom, and other standard tools
• Follow documented troubleshooting steps and escalation procedures consistently, keeping users informed on ticket status.

Access Management & Identity

• Process standard access requests for company tools following least-privilege and access-minimization principles.
• Use JumpCloud and other IAM tooling to:
• Provision/deprovision users
• Assign/remove application access
• Enforce MFA and basic security controls
• Validate approvals (manager + application owner) before granting access and document changes in Freshservice.

Device & Endpoint Support

• Support laptop setup and configuration for new hires (OS configuration, management agent enrollment, security tools, core applications) in line with IT and security standards.
• Perform basic endpoint troubleshooting (performance issues, connectivity, common application errors).
• Ensure devices stay compliant with security baselines (disk encryption, screen lock, OS patch level) and flag deviations for remediation.

Documentation & Knowledge

• Follow existing knowledge base articles in Bloomroom – IT Helpdesk and contribute updates for common issues and workflows.
• Document resolutions and workarounds clearly in tickets to support future self-service and reduce repeat incidents.
• Participate in internal reviews of runbooks and SOPs, suggesting improvements based on recurring issues you see.

Collaboration & Security Culture

• Collaborate with Infrastructure, Security Operations, and Workplace Experience/People teams on onboarding, offboarding, and tooling changes.
• Reinforce security awareness with users (e.g., phishing, account sharing, strong passwords, reporting suspicious activity).
• Escalate any suspected security incidents promptly to the SOC or security team as per defined procedures.

Required Qualifications & Experience

• 0–2 years of experience in an IT Helpdesk, Service Desk, or technical support role in a corporate or MSP environment (internships and part-time roles welcome).
• Basic understanding of:
• Operating systems (Windows and/or macOS)
• Networking fundamentals (Wi-Fi, VPN, basic connectivity troubleshooting)
• SaaS concepts and SSO/identity providers
• Strong customer service orientation with clear, professional written and verbal communication in English.
• Demonstrated ability to follow runbooks and procedures accurately, asking for help when issues are unclear or out of scope.
• Proven interest in IT (coursework, certifications, labs, side projects, or prior support experience).

Preferred Qualifications

• Exposure to or interest in:
• Google Workspace, Slack, Zoom, and other modern collaboration tools
• Ticketing tools such as Freshservice, Zendesk, or ServiceNow
• Identity and access management solutions (e.g., JumpCloud, Okta, Azure AD SSO)
• Basic awareness of information security concepts (least privilege, MFA, phishing, secure handling of data).
• Entry-level certifications a plus (e.g., CompTIA A+, ITF+, Google IT Support, or similar).

Growth Expectations (Bloomreach Career Architecture)

This role is mapped to P1 – Novice Contributor in the Bloomreach career architecture:

• Demonstrates potential and intrinsic motivation, with limited prior industry experience.
• Handles basic, well-defined tasks and contributes to team projects under close supervision.
• Applies foundational knowledge and problem-solving skills to straightforward issues, escalating when complexity increases.
• Focuses on building core competencies in:
• Technical troubleshooting
• Tool and process familiarity (Freshservice, JumpCloud, core SaaS)
• Communication and collaboration with peers and stakeholders

Performance and growth will be evaluated against these expectations and the broader Bloomreach values and career architecture guidelines.

Career Growth

Success in this role prepares you for progression to P2 (Developing Professional) roles in:

• IT Helpdesk / Service Desk (greater ownership, more complex issues)
• IT Infrastructure / Systems Administration
• Security Operations (SOC Analyst, Product Security)
• Broader GIST and G&A roles aligned with your strengths and interests

You’ll be supported with on-the-job training, peer mentoring, and access to learning resources as defined in Bloomreach’s Career Architecture and development programs.

We seek a systematic commodities PM/quant strategist with experience building and operating systematic fundamental commodiites trading strategies to join our Investment Management & Research (IMR) group. You will work as part of a collaborative quant group structure in which you will leverage significant technology and process resources provided by internal teams in order to deliver your strategies.

Responsibilities:

• Developing and operating scalable systematic trading strategies in specific commodities markets (eg energies, metals, agriculturals)
• Working with quant researchers and other PMs/strats to enhance your strategy and contribute to others
• Liaising with technology and data teams to build infrastructure required for your trading
• Overseeing the operation of trading strategies with regard to trading activity, positions and performance

What We're Looking For:

• Previous experience and/or trading track record in systematic commodities trading
• Excellent knowledge of commodity markets fundamentals, supply/demand modelling and associated data sets
• Technical skills in data analysis, Python programming and understanding of instrument mechanics
•  Leadership and communication skills to operate in a collaborative environment and drive changes required for your strategy

What We Offer:

• World-class infrastructure for developing and operating systematic trading strategies
• An exceptional opportunity to learn from others and have a broad impact

We are Datadog's in-house product experts. The technical solutions team enables Datadog's worldwide growth by educating potential clients and ensuring that existing customers are happy and successful. A Technical Account Manager (TAM) will continue to provide hands-on technical services to our largest customers by supporting, adopting and providing guidance over the comprehensive suite of products and features available at Datadog. A TAM is held in high regard as an expert and trusted advisor for how IT Operations translates to business value.

At Datadog, we place value in our office culture - the relationships and collaboration it builds and the creativity it brings to the table. We operate as a hybrid workplace to ensure our Datadogs can create a work-life harmony that best fits them.

What You’ll Do:

• Advise on technical support and product adoption for customers in line with pre-sales, post-sales and the renewal processes
• Analyze customer’s IT Operations environment on a regular basis and provide recommendations that will maximize Datadog’s value.
• Be the customer’s advocate by knowing their goals and use cases then suggesting process changes, product adoption, configuration and additional features to meet their requirements
• Participate and prepare for Monthly and Quarterly Business Reviews with customers
• Collaborate with Datadog’s product management, engineering and technical services teams to help identify new features and products
• Continuously evolve best practice to technical product adoption and customer success

Who You Are:

• Someone with a solid technical grounding and hands-on experience of IT Operations
• Confident in your hands on experience AWS, Azure or GCP
• Comfortable scripting languages like Python, Javascript, Ruby, Perl, Go, PHP, or Chef/Puppet etc.
• Skilled in using CI/CD tools e.g. Jenkins, Gitlab etc.
• Knowledgeable about Containerization tools e.g. Docker, Kubernetes or Rancher etc.
• Able to sit up to 4 hours, traveling to and from client sites 
• Able to travel via auto, train or air up to 30% of the time
• Previous experience working as a TAM supporting mid-market and/or Enterprise customers in the cloud space
• Experienced using Datadog and/or other cloud monitoring tools

Datadog values people from all walks of life. We understand not everyone will meet all the above qualifications on day one. That's okay. If you’re passionate about technology and want to grow your skills, we encourage you to apply.

Benefits and Growth:

• Best-in-breed onboarding
• Generous global benefits
• Intra-departmental mentor and buddy program for in-house networking
• New hire stock equity (RSUs) and employee stock purchase plan (ESPP)
• Continuous professional development, product training, and career pathing
• An inclusive company culture, able to join our Community Guilds and Inclusion Talks

Benefits and Growth listed above may vary based on the country of your employment and the nature of your employment with Datadog.

About the Role

From Fivetran’s founding until now, our mission has remained the same: to make access to data as simple and reliable as electricity. With Fivetran, customer data arrives in their warehouses or data lake, canonical and ready to query, with no engineering or maintenance required. We’re proud that more organizations continue to leverage our technology every day to become truly data-driven.

We’re looking for a Pricing Product Marketing Manager to join Fivetran’s Product + Portfolio Marketing team.

Pricing is one of the most important strategic levers at Fivetran. This role will help translate our pricing and monetization direction into effective go-to-market execution, clear customer-facing value narratives, and strong internal enablement. You will partner closely with Product, Sales, Marketing, Enablement, Legal, and Leadership to support pricing-related launches, research market perception, and improve how we communicate value to the market.

This role is a highly cross-functional position for someone who can turn pricing decisions into effective rollout plans, compelling messaging, actionable insights, and stronger customer sentiment. You will help Fivetran better understand how pricing is perceived, where friction exists, and how to improve value communication across the buyer journey.

The right person is equal parts storyteller, researcher, and operator: someone who can bring structure to ambiguous problems, influence cross-functional partners, and make complex pricing concepts easier for customers and internal teams to understand.

This is a full-time position based out of our London office. Our hybrid work model offers a blend of remote flexibility and in-person collaboration, including two days in the office each week to connect and build as a team.

What You’ll Do

• Lead pricing and monetization go-to-market execution: Partner with Product, Legal, and leadership to support the rollout of pricing and packaging changes across new products, features, and platform capabilities. Build launch plans, messaging, internal communications, and GTM enablement and materials that ensure pricing changes are clearly understood internally and externally. Help drive cross-functional alignment across Sales, Marketing, and Enablement. Support pricing experiments and help evaluate how customers respond to different monetization approaches.
• Own pricing and value messaging: Develop differentiated, value-based messaging for Fivetran’s pricing and platform value. Translate pricing into clear, customer-relevant narratives that connect product investment to business outcomes. Tailor messaging by persona, segment, and stage of the buyer journey, from awareness through evaluation, purchase, and expansion. Improve how Fivetran communicates price, value, and return on investment in the market.
• Improve value and pricing sentiment: Identify the drivers of pricing perception in the market and recommend ways to improve customer understanding and confidence. Partner with Demand Generation, Content, and campaigns teams to activate stronger value messaging across key channels like AEO/SEO. Support the development of customer stories, benchmark content, sales narratives, and market-facing assets that reinforce Fivetran’s value.
• Drive research and insight generation: Conduct ongoing research into customer perception, willingness to pay, buying behavior, and competitive pricing narratives in partnership with product and the Office of Research. Gather and synthesize insights from win/loss analysis, seller feedback, customer calls, analyst conversations, usage trends, deal data, and billing data. Formulate clear recommendations to improve messaging, launches, and monetization outcomes.
• Enable internal teams: Serve as a go-to resource for pricing and value communication across GTM teams. Equip Sales and customer-facing teams with the messaging, talk tracks, decks, FAQs, and objection-handling materials they need to sell value effectively. Design, build and deliver content and materials to support Sales and Marketing teams. Increase internal clarity and confidence around how pricing works, why it exists, and how to discuss it with customers.

Skills We're Looking For

• ​​4–7 years of experience in product marketing, product strategy, product management, monetization, sales strategy, or a related go-to-market role at a B2B SaaS company
• Experience supporting pricing, packaging, monetization, or value messaging initiatives in a cross-functional environment
• Strong product marketing fundamentals, including positioning, messaging, launches, enablement, and market research
• Ability to translate complex pricing concepts into simple, credible, customer-facing narratives
• Strong understanding of enterprise and commercial sales motions, including how pricing conversations show up across new business and expansion
• Experience partnering closely with Product, Sales, Marketing, Enablement, Analytics, and executive stakeholders
• Strong analytical skills and comfort using qualitative and quantitative inputs to inform recommendations
• Excellent written and verbal communication skills
• Strong project management skills and the ability to drive clarity across multiple stakeholders and workstreams
• Familiarity with the modern data ecosystem, including data integration, cloud data warehouses, data lakes, analytics, and AI-driven use cases, is a plus

#LI-NR1
#LI-HYBRID

The Role… 

At Soho House, the Floor Manager is responsible for maintaining the food and beverage operation in conjunction with the General Manager and management team. As the Floor Manager, your primary responsibility is to manage a floor team to deliver a successful and efficient service whilst upholding Soho House service standards and creating an approachable yet elevated atmosphere for members, guests and staff. You’ll ensure that members have an enjoyable experience and deliver excellent service from initial greeting, taking orders, making recommendations and paying of the bill. 

What's in it for you?

• Weekly Pay
• Team meal whilst on shift prepared by our chefs
• Every House Membership
• 50% off Food & Drink, 7 days a week
• Staff Room Rate; Any Bedroom, Any House, $100 a night
• Private Health and Dental Care
• Life Assurance
• Day off on your birthday
• Up to 50% Staff Discount on Cowshed & Soho Home
• In conjunction with Soho Impact, take 2 days paid a year to support a charity of your choice.
• Free Counselling Sessions
• Cookhouse & House Tonic: Our Cookhouse & House Tonic programmes offer unique food and drink trainings, events and opportunities to inspire and educate.
• Continuous training to develop yourself personally and professionally
• Team Events: From fitness sessions to cinema screenings and art classes, each month we hold a series of fun events which you can sign up to

Soho House offers competitive compensation packages that feature global benefits and perks. Whether you’re seeking entry-level employment or a new opportunity to expand your profession, we offer training to develop the technical and managerial skills necessary to enhance your career

Key duties…

• Drive exceptional service standards by developing and refining systems that enhance the experience for members, guests, and staff.
• Lead engaging training sessions on Soho House food and drink programs through storytelling, demos, and initiatives like “Cook House,” “House Tonic,” and “Club School.”
• Collaborate across departments to ensure every guest interaction is seamless, aligned with brand expectations, and delivered with consistency.
• Support recruitment efforts by identifying talent needs, participating in interviews, and evaluating candidates alongside People & Development.
• Oversee onboarding and development of new team members, ensuring the floor team is confident, polished, and guest-focused.
• Gather and act on member feedback in partnership with the Membership team to continuously improve service and offerings.
• Train and coach staff on Soho House core values, roles, and service standards to build a high-performing and knowledgeable team.
• Oversee daily operations, ensuring all assigned tasks are completed on time and to the highest standard.
• Create efficient staff rotas, manage labour costs, and reduce unnecessary overtime to maintain operational excellence.
• Uphold and enforce standards of appearance, compliance, safety, and professionalism across the team.

What we are looking for...

• Minimum of 2+ years’ experience in similar capacity
• Thrive in fast-paced, high-volume environments and maintain calm, through quickly and effectively problem solving under pressure
• Must be hospitable, approachable, passionate about customer service and respectful towards colleagues and guests
• Must be able to demonstrate competency as outlined in the training schedule and Club School
• Must be able to work flexible shifts and schedules, including weekends and holidays as needed
• Ability to take direction, work in a team environment and autonomously

Location: Iron Mountain, Glendon Road, Kettering NN14 1UB 

Role Description: 

The Onsite Merchant Support Specialist helps to monitor and complete inventory control related activities for all ShipBob merchants at our partner fulfillment centers. As the sole ShipBob representative onsite, they partner directly with leadership and associates to resolve any merchant concerns or requests. At ShipBob, it is imperative to provide a great merchant experience while supporting our fulfillment center partners and developing scalable operations. This role reports to the Senior Manager, SFN Quality. 

What you’ll do: 

• Run daily cycle counting and inventory control processes according to written SOP’s utilizing partner resources.  
• Investigate inventory discrepancies reported by the Merchant Support team and report significant discrepancies to the OSS Area Manager and the Operations Manager onsite. 
• Perform physical location checks to ensure quality and reconcile inventory variances within a 24-hour SLA. 
• Determine root cause of inventory adjustments and lead efforts to correct. 
• Perform audits or other actions requested by merchants within the site. 
• Respond and resolve merchant facing requests via ticketing system around inventory related issues within 2-hour SLA. 
• Vocalize concerns around inventory practices to OSS Area Manager and Operations Manager helping to identify areas of opportunity in day-to-day processes. 
• Communicate updates and relay important operational information about merchants directly to OSS Area Manager. 
• Present weekly performance reports during business review with leaders from partner fulfillment center. 
• Comply with all food safety and compliance policies and regulations. 
• This role includes responsibility for ensuring products are handled, stored, and distributed in a manner that maintains their safety, quality, and legality. Team members are expected to follow all standard operating procedures, report any concerns related to product condition or integrity, support traceability through accurate record-keeping, and contribute to a culture of continuous improvement and product safety awareness.   
• Other duties/responsibilities as necessary. 

What you’ll bring to the table: 

• 2+ years of experience with ICQA processes in a 3PL or warehousing environment. 
• Ability to speak, read, and write fluently in English. 
• Proficiency with Warehouse Management System software. 
• Experience using an RF Scanner preferred. 
• Demonstrated ability to work independently without direct supervision on-site. 
• Possesses effective written and verbal communication skills; displays reading comprehension skills. Experience communicating directly with customers or vendors preferred. 
• Excellent time-management and prioritization skills. 
• Excellent attention to detail. 
• Strong interpersonal skills, ability to maintain a professional demeanor and build rapport with team members. 
• Comfortable in a fast-paced and highly adaptive environment. 
• Ability to lift 50 lbs. without any health limitations. 
• Able to stand and walk continuously during and up to an 8-10hr shift or more based on business needs.  
• Able to bend, stoop, reach above, and push/pull frequently. 

Perks & Benefits: 

• Medical and Wellness Benefits 
• Life Assurance 
• Income Protection 
• Pension Scheme 
• See Our High-Performing Culture >>> Check us out on Instagram (@lifeatshipbob) 

#LI-DS2

We believe in the power of our product. We continue to execute and build momentum as we develop our customer base with the world's top banks; we work with four of the five largest banks in the US, acquirers, processors, and merchants. In our fast-paced and open environment, you will be working with a collaborative team spanning across the globe and delivering exceptional results. We are committed to building something extraordinary. Join Us!

You: 

As a Senior Solutions Consultant at Feedzai, you will play an integral role in the sale of our leading RiskOps platform to high-profile Financial Institutions. You will partner with Feedzai’s sales team to understand clients, prospects and partners’ business, functional and technical needs and demonstrate how those can be achieved through the capabilities of our platform. You not only support effective qualification, but also own the technical dimension that addresses the business needs - you will successfully employ a combination of communication and soft skills, compelling storytelling, solution design and collaboration with a strong solutions design mindset to act as the trusted advisor with the clients. As needed you’ll also be a bridge to our product and development teams, distilling sales engagement feedback for them to help guide our roadmap. Finally you’ll have the organizational skills to do all this, and be able to lead multiple RFP proposals.

Your Day to Day: 

• Provide product demonstrations and lead technical sales discussions both remote and onsite across Europe. 
• Assist the sales team in leading tailored value driven pitches (market to technology), strongly focused in financial crime.
• Understand client business needs and offer solution designs to address those needs, in a continuous education mode and problem-solving mindset.
• Manage (orchestrate, complete, review, submit) formal Tenders (ie, RFPs, RFIs).
• Build formal proposals and own its life cycle throughout the sales process to ensure crisp translation of business needs into technical requirements.
• Engage with multiple stakeholders, from Product to Delivery, to ensure not only the right staffing for client engagements is in place but also to ensure market insights are shared across teams

You Have, You Know-how, You are: 

• BS or Masters in Computer Science or equivalent - proven experience in Enterprise Software sales and strong technical acumen.
• 5+ years of professional experience as Solution Consultant in complex environments, supporting teams to land and expand client’s portfolio.
• Proven experience in the Financial Services industry - Financial Crime
• Relevant commercial / sales experience, with a track record working as a Solution Consultant / Pre-sales Engineer, supporting quota carriers in selling enterprise-level software in complex and mission-critical environments.
• Experience at a growth-stage Enterprise software SaaS company.
• Ability to understand and determine an enterprise's client’s needs and how Feedzai’s products might best fit through a consultative approach.
• Strong business acumen with executive presence, strong presentation skills and excellent listening skills
• Must be organized and a self-starter, able to deliver high-quality work without a tactical oversight in a fast-paced environment.
• Highly driven, organized, ambitious and tenacious. A natural problem solver with a strong student mentality, work ethic and positive mental attitude.
• Willingness to travel up to 30% - this is a remote role, with travel as required.

#LI-Remote #LI-JP1

Datadog is seeking a Senior Manager, Technical Account Management (TAM) for the EMEA region to join our high-growth organization and world-class Technical Post Sales (TPS) Team. You will manage, grow and scale an existing team of first line leaders and talented TAM. TAMs are technical experts who provide paid “white glove” technical services to our largest customers by supporting, adopting and providing guidance over the comprehensive suite of products and features available at Datadog. A TAM is held in high regard as an expert and trusted advisor for how IT Operations translates to business value. 

This is a hands-on management role where you will take the lead technical post sales role in the entire EMEA region supporting customer facing activities and engagements for key accounts, evangelizing our TPS offering across EMEA.

At Datadog, we place value in our office culture - the relationships and collaboration it builds and the creativity it brings to the table. We operate as a hybrid workplace to ensure our Datadogs can create a work-life harmony that best fits them.

What You’ll Do:

• Manage a team of leaders and TAM individual contributors to ensure customer success and growth.
• Enable your team with soft skills and key technical skills to support our Datadog customers.
• Partner on recruiting efforts to find and hire top talent within your region. Mentor/coach new hires during on-boarding to ensure proper ramping of skills and capabilities.
• Collaborate with other leaders and TAM teams across regions to improve the TPS program globally, standardize the offering across regions and customize for regional needs when warranted.
• Partner with the Sales and Customer Success Teams to articulate the overall Datadog Technical Post Sales (TPS) value proposition, vision and strategy to customers.
• Provide thought leadership for TPS throughout the EMEA region, proposing changes to our offering to increase the total addressable market and continually improve quality of our services.
• Build strong relationships with Product Management, Sales Engineering, Support, and Enablement to ensure continuity between pre and post sales activities.
• Deliver semi-annual performance reviews for team members along with collaborating on and executing individual development plans.
• Lead OKRs in your region, from definition, alignment with global vision to helping your team execute every quarter.

Who You Are:

• Experienced with 5+ years managing or mentoring Professional Services, Sales Engineering or Support teams and 1-3+ years in an individual contributor Professional Services or other equivalent client facing role.
• A self-starter, tech-savvy professional with strong written and oral communication skills. This role requires an ability to understand and articulate both the business benefits (value proposition) and technical advantages of our offering while also coaching others how to do so.
• Coachable, with a strong desire to improve and grow as a professional and a demonstrated ability to navigate through change.
• Proven in your ability to grow and develop a team. 
• Knowledgeable in current infrastructure, Cloud technologies (AWS, Azure or GCP), monitoring solutions and trends.
• Able to travel via auto, train or air up to 50% of the time.

Bonus Points:

• Previous experience working as a TAM or equivalent client facing role supporting mid-market and/or Enterprise customers in the Cloud space.
• Experience evangelizing Cloud adoption, observability and/or security to C-level executives.
• Experience using Datadog and/or other cloud monitoring tools.

Datadog values people from all walks of life. We understand not everyone will meet all the above qualifications on day one. That's okay. If you’re passionate about technology and want to grow your skills, we encourage you to apply.

Benefits and Growth:

• Best-in-breed onboarding
• Generous global benefits
• Intra-departmental mentor and buddy program for in-house networking
• New hire stock equity (RSUs) and employee stock purchase plan (ESPP)
• Continuous professional development, product training, and career pathing
• An inclusive company culture, able to join our Community Guilds and Inclusion Talks

Benefits and Growth listed above may vary based on the country of your employment and the nature of your employment with Datadog.

As a Senior Partner Sales Manager (PSM), you will own and advance a portfolio of mature, revenue-ready public sector partners to help execute Datadog’s mission across government and regulated industries. This role is focused on operating at scale—protecting and growing existing business while uncovering net-new opportunities and accelerating adoption within new government agencies and programs. You will work closely with Systems Integrators, MSPs, and VARs to embed partners into account strategy, co-sell motions, and agency pursuits, partnering tightly with Datadog’s field sales teams to drive measurable outcomes. This position requires a seasoned partner leader with strong judgment, a bias for execution, and the ability to translate partner maturity into sustained revenue growth and expanded public sector impact.

At Datadog, we place value in our office culture - the relationships and collaboration it builds and the creativity it brings to the table. We operate as a hybrid workplace to ensure our Datadogs can create a work-life harmony that best fits them.

What You’ll Do:

• Own and advance a portfolio of established, revenue-ready public sector partners (SIs, MSPs, VARs), focusing on driving consistent outcomes rather than early-stage recruitment.
• Protect and expand existing Datadog footprint by aligning partners to active customer deployments, renewals, and expansion opportunities across government agencies.
• Uncover and accelerate net-new opportunities by embedding partners into account strategy, agency pursuits, and co-sell motions with Datadog field teams.
• Partner closely with sales to prioritize high-value agencies and programs, ensuring partners are positioned early and effectively in the buying lifecycle.
• Run structured partner operating cadences (QBRs, pipeline reviews, account planning) focused on revenue, adoption, and execution—not activity for activity’s sake.
• Drive measurable partner-sourced and partner-influenced pipeline, holding partners accountable for outcomes and Datadog accountable for enablement and support.
  
  

Who You Are:

• 10+ years of experience in business development, strategic alliances, or channel sales within cloud services or SaaS organizations, with a track record of operating at scale with enterprise and public sector partners.
• Demonstrated success driving complex sales motions from opportunity identification through close, including influencing multi-stakeholder deals and building durable, executive-level partner relationships.
• Strong ability to understand technical concepts and architectural scenarios and translate them clearly to both technical and non-technical audiences, verbally and in writing.
• Willingness to travel approximately 15–20%, aligned to partner planning, executive engagement, and key customer moments rather than routine activity.

Datadog values people from all walks of life. We understand not everyone will meet all the above qualifications on day one. That's okay. If you’re passionate about technology and want to grow your skills, we encourage you to apply.

Benefits and Growth:

• Continuous training and career growth
• New hire stock equity (RSUs) and employee stock purchase plan
• Generous and competitive US benefits
• Friendly and inclusive workplace culture

Benefits and Growth listed above may vary based on the country of your employment and the nature of your employment with Datadog.

We are Datadog's in-house product experts. The technical solutions team enables Datadog's worldwide growth by educating potential clients and ensuring that existing customers are happy and successful. A Technical Account Manager (TAM) will continue to provide hands-on technical services to our largest customers by supporting, adopting and providing guidance over the comprehensive suite of products and features available at Datadog. A TAM is held in high regard as an expert and trusted advisor for how IT Operations translates to business value.

At Datadog, we place value in our office culture - the relationships and collaboration it builds and the creativity it brings to the table. We operate as a hybrid workplace to ensure our Datadogs can create a work-life harmony that best fits them.

What You’ll Do:

• Advise on technical support and product adoption for customers in line with pre-sales, post-sales and the renewal processes
• Analyze customer’s IT Operations environment on a regular basis and provide recommendations that will maximize Datadog’s value.
• Be the customer’s advocate by knowing their goals and use cases then suggesting process changes, product adoption, configuration and additional features to meet their requirements
• Participate and prepare for Monthly and Quarterly Business Reviews with customers
• Collaborate with Datadog’s product management, engineering and technical services teams to help identify new features and products
• Continuously evolve best practice to technical product adoption and customer success

Who You Are:

• Someone with a solid technical grounding and hands-on experience of IT Operations
• Confident in your hands on experience AWS, Azure or GCP
• Comfortable scripting languages like Python, Javascript, Ruby, Perl, Go, PHP, or Chef/Puppet etc.
• Skilled in using CI/CD tools e.g. Jenkins, Gitlab etc.
• Knowledgeable about Containerization tools e.g. Docker, Kubernetes or Rancher etc.
• Able to sit up to 4 hours, traveling to and from client sites 
• Able to travel via auto, train or air up to 30% of the time
• Previous experience working as a TAM supporting mid-market and/or Enterprise customers in the cloud space
• Experienced using Datadog and/or other cloud monitoring tools

Datadog values people from all walks of life. We understand not everyone will meet all the above qualifications on day one. That's okay. If you’re passionate about technology and want to grow your skills, we encourage you to apply.

Benefits and Growth:

• Best-in-breed onboarding
• Generous global benefits
• Intra-departmental mentor and buddy program for in-house networking
• New hire stock equity (RSUs) and employee stock purchase plan (ESPP)
• Continuous professional development, product training, and career pathing
• An inclusive company culture, able to join our Community Guilds and Inclusion Talks

Benefits and Growth listed above may vary based on the country of your employment and the nature of your employment with Datadog.

The Datadog Major Accounts Team is focused on driving new business and expanding the current Datadog footprint with our largest and most strategic clients. The success of the Major Accounts Team directly impacts the success of Datadog and is a highly visible position with bold revenue targets. We are searching for seasoned and successful Account Executives that have a passion for technology and a fast-paced sales environment. The Major Accounts Team has experienced unprecedented success since its inception in 2021 and we are continuing to expand the team. This is a lucrative opportunity for any driven and competitive salesperson.

 At Datadog, we place value in our office culture - the relationships and collaboration it builds and the creativity it brings to the table. We operate as a hybrid workplace to ensure our Datadogs can create a work-life harmony that best fits them.