The Opportunity

As a Staff Data Scientist at PandaDoc, you will serve as a senior analytical leader, embedding yourself deeply in our product and business data to uncover non-obvious insights and drive actionable recommendations. A primary focus of this strategic role is to champion and drive the organizational shift toward a data-driven culture. You will own the advancement of our experimentation capabilities, train other analysts and data scientists on causal methodologies, and leverage your expertise to provide leadership with a clear, reliable understanding of true impact and causality.

You will report to the Director of Product Data and act as a strategic thought partner to Product, Finance, Design, Engineering, Product Marketing, and executive leadership, ensuring alignment between data insights and critical business decisions.

What You'll Do

Experimentation & Causal Strategy

• Lead the Experimentation Roadmap: Define, champion, and execute a strategic roadmap for measuring impact across PandaDoc, focusing on high-leverage business questions related to customer workflows, churn risk, and long-term value (LTV).
• Advanced Experiment Design: Design, implement, and rigorously analyze complex A/B tests, multivariate experiments, and adaptive experimentation methods, including the application of Bayesian experimentation, to assess the effectiveness of proposed product changes and business levers.
• Causal Inference Beyond A/B: Apply advanced causal inference techniques (e.g., difference-in-differences, synthetic control, propensity score matching, and instrumental variables) to scenarios where randomized controlled trials (RCTs) are infeasible.
• Deep Dive Analysis: Conduct complex, proactive, and exploratory analysis to discover latent user behavior, emerging trends, and root causes of changes in key metrics, translating these findings into actionable product and business insights.
• Develop Measurement Frameworks: Define, instrument, and govern a unified Key Performance Indicator (KPI) framework that maps low-level product health metrics to high-level business outcomes, ensuring consistent and scalable measurement across the organization.

Technical Leadership & Influence

• Scaling Data Science: Partner with Data Engineering to design and build scalable, self-serve experimentation tooling and reusable analytical assets and frameworks (e.g., causal machine learning models) that empower other analysts and data consumers.
• Strategic Influence: Act as a strategic thinker by translating complex statistical findings into clear, compelling, and actionable business narratives for cross-functional partners and senior leadership (VP/C-suite), driving strategic decisions and investment priorities.
• Mentorship and Training: Serve as a technical subject matter expert, training and mentoring junior and mid-level data scientists on best practices in statistical rigor, experimental design, and causal modeling.

About You

Qualifications

• Experience: 6+ years of professional experience in an applied data science, economics, or product analytics role, with a proven track record of leveraging experimentation and causal inference methods to drive significant business impact.
• Education: B.A. or B.S. in Mathematics, Statistics, Economics, Computer Science, or a related quantitative discipline. A Master’s degree in a quantitative field (e.g., Statistics, Data Science, Econometrics, Operations Research) is preferred, but not required.

Required Technical Expertise

• Causal Inference: Demonstrated expertise in applying a wide range of Causal Inference methods, e.g. Quasi-Experimentation, Matching Methods (PSM), Difference-in-Differences, and/or Instrumental Variables.
• Experimentation Methodologies: Expertise in advanced statistical methodologies for A/B testing, including sample size calculations, sequential testing, dealing with interference/network effects, variance reduction techniques (e.g., CUPED), etc.
• Deep Analytical Methods: Mastery of advanced statistical modeling, time-series analysis, and quantitative methods necessary to perform thorough exploratory data analysis, produce timely insights, and provide actionable recommendations.
• Programming: Advanced proficiency in Python or R for statistical modeling, with experience using relevant data science packages (e.g., SciKit-Learn, numpy, pandas).
• Data Tools: Expert-level proficiency in SQL and experience working with established data warehouses (e.g., Snowflake, Postgres).
• Data Pipelining: Experience with data transformation and workflow management tools such as dbt, Airflow, or Databricks is a strong plus.

Key Attributes

• Strategic Communication & Influence: Possesses exceptional communication, presentation, and data storytelling skills with a consistent record of influencing cross-functional partners and leadership at all levels, particularly in navigating and driving consensus in unstructured or ambiguous environments.
• Change Management: Proven ability to drive organizational change management in environments where experimentation and data-driven decision-making are not yet widely adopted.
• Thrive in ambiguity: Ability to navigate significant ambiguity, translate complex business questions into clear analytical frameworks, and manage multiple competing priorities in a fast-paced environment.
• Relevant Experience: Experience in a SaaS domain and a strong focus on Product Data Science are strongly preferred.

Company Culture: 

• We're known for our work-life balance, kind co-workers, & creative virtual team-bonding events. And although our Pandas are located across the globe, we stay connected with the help of technology and ensure that everyone on our team feels, well, like a team.
• Pandas work best when they're happy. We retain our talent by upholding our values of integrity & transparency, and selling a product that changes the lives of our customers. 
• Check out our LinkedIn to learn more. 

Benefits:

• Our benefits include tremendous career growth opportunities, a competitive salary, health and commuter benefits, company paid life & disability, 20+ PTO days, 401K and FSA plans, and of course, a fun team of Pandas to work with!

PandaDoc is an Equal Opportunity Employer. We are committed to equal treatment of all employees without regard to race, national origin, religion, gender, age, sexual orientation, veteran status, physical or mental disability or other basis protected by law.

What this job can offer you

The Payroll Specialist Lead - Ukraine is a critical role within Remote’s dynamic global payroll organization. Nestled within our EOR and Payroll Operations Team, this role is responsible for delivering accurate, compliant payroll operations within assigned countries while also contributing to the improvement and scalability of our global payroll processes.

You will work closely with internal stakeholders across Payroll Operations, Tax, Finance, Product and Customer Success, while coordinating with diverse payroll partners where applicable.

This role is well suited for a mid-to-senior career payroll ops professional who has deep hands-on experience running payroll in complex environments and is comfortable operating in globally distributed teams.

What you bring

• Brings meaningful mid-senior career experience in Ukrainian payroll operations, including hands-on responsibility for end-to-end payroll processing in Ukraine
• Has managed payroll in multi-country environments or global organizations, with exposure to different payroll systems and local regulatory frameworks.
• Demonstrates strong understanding of payroll controls, reconciliations, statutory reporting, and compliance requirements.
• Comfortable working with internal and external stakeholders in Remote’s payroll ecosystem, and coordinating cross-functional stakeholders.
• Analytical and detail-oriented, with strong problem-solving skills and the ability to manage complex payroll scenarios.
• Strong written and oral communicator, comfortable working in asynchronous and globally distributed environments.
• Takes ownership of outcomes, raises risks early, and approaches operational challenges with curiosity and accountability.
• Comfortable working in scrappy, quick-moving start-up environments.
• Proficient in payroll tools and data analysis using in-house and external platforms
• Experience working in remote or globally distributed teams is an advantage.
• Demonstrates strong fluency in English; additional languages are a plus.

Key Responsibilities 

• Ensure payroll is processed accurately, on time, and in compliance with country-specific regulations and statutory requirements.
• Own end-to-end payroll execution for assigned jurisdictions, including validation of payroll inputs, payroll calculations, and post-payroll processes.
• Act as a subject matter expert on country payroll requirements, staying up to date with legislative, tax, and regulatory developments that may impact payroll operations.
• Support the operational implementation and rollout of payroll services in new or expanding jurisdictions, ensuring payroll execution processes are effectively integrated into operational workflows.
• Serve as a key point of coordination for internal teams and external stakeholders on country payroll matters.
• Identify and resolve payroll discrepancies, operational risks, or compliance issues, exercising sound judgment when escalating complex matters.
• Contribute to the continuous improvement of payroll operational processes, identifying opportunities to streamline workflows and improve operational transparency.
• Support the development and maintenance of payroll documentation and operational knowledge to ensure processes remain clear, scalable, and aligned with internal governance requirements.
• Partner with cross-functional teams to support system enhancements, statutory updates, and operational improvements impacting payroll.
• Contribute to the adoption of automation and AI-enabled tools that improve payroll operational efficiency, accuracy, and scalability.
• Participate in testing activities related to payroll system developments, enhancements, and process improvements to ensure operational readiness.

Practicals

• You'll report to: Manager, Payroll
• Team: Payroll Operations
• Location: For this position we welcome everyone to apply, but we will prioritize applications from the following locations as we encourage our teams to diversify; Ukraine
• Start date: As soon as possible

Application process

1. Interview with recruiter
2. Interview with future manager
3. Interview with Senior Manager
4. Bar Raiser Interview
5. Prior employment verification check 

As a Senior PHP Engineer, you will dive into the complex but rewarding world of Sports and Online gaming, integrations, real-time calculation, scrapping data, and reporting, all at a massive scale.

TECHNOLOGY STACK: PHP 8, Symfony 6, Node.js, API REST, MongoDB, MySQL, Kafka, Docker, Kubernetes

RESPONSIBILITIES:

• Participate in the design and decision-making of technical solution implementation
• Troubleshoot, analyze, provide workarounds and resolve various software problems
• Mentor and train new team members

REQUIREMENTS:

• 5+ years experience in web application development
• Advanced architecture understanding both on theoretical and practical levels
• Deep knowledge of PHP programming
• Working experience with the Symfony framework
• Knowledge of the entire web stack and how each part impacts performance and reliability
• Exhaustive knowledge of database design and implementation
• Design and business insight
• Commitment to quality, performance, continuous improvement, and efficiency
• Analytical mindset and good problem-solving skills
• Experience in taking ownership
• Upper-intermediate level of English

NICE TO HAVES:

• Gaming and sports industry experience
• NodeJS, Redis
• Experience in web application security and performance tune-up
• ELK, Kibana

About the Role

As an Analyst at Pearl, you will drive tangible business impact by delivering high-quality insights and recommendations that are grounded in your ability to combine strategic thinking and problem-solving with detailed analysis. This position offers a unique opportunity to collaborate closely with Product Managers and cross-functional teams, uncovering valuable business insights, devising optimization strategies, and validating them through experiments. 

What You’ll Do

• Collaborate with Product and Analytics leadership to structure and perform deep-dive analyses, delivering actionable insights into key business areas
• Analyze large datasets (internal and external) to identify growth and optimization opportunities, translating findings into business recommendations and effectively communicating them to stakeholders, including senior leadership
• Perform descriptive and prescriptive analytics using ML models, A/B and MAB experimentation, while building reports to understand business trends 
• Track and implement business metrics to drive continuous improvement and support data-driven decision-making 
• Act as a lead analyst, gaining deep insights into customers to inform strategic decisions

What We’re Looking For

• 3+ years of experience in product analytics (preferably within e-commerce or customer experience products)
• Proficiency in analysis and business modeling using Excel 
• Experience with Google Analytics, BigQuery, PowerBI, and Python / R would be a plus 
• Experience with SQL with a strong ability to write complex queries to extract information and arrive at an answer 
• Expertise in Descriptive Statistical Analysis, Inferential Statistical Analysis 
• Strong experience in setting up and driving A/B Testing or Hypothesis Testing and analyzing the results 
• Ability to translate analysis results into business recommendations, and excellent written and confident verbal communication skills 
• Ability to communicate effectively with all levels of management and partners from a variety of business functions 
• English proficiency (at a strong upper-intermediate level)

RESPONSIBILITIES 

• Manage and maintain our cloud infrastructure on Google Cloud Platform (GCP) to ensure high availability, scalability, and security 
• Design, build, and manage containerized environments using Kubernetes for deploying and orchestrating microservices 
• Collaborate with software development teams to streamline the CI/CD pipeline and implement automated build, test, and deployment processes 
• Develop and maintain infrastructure as code (IaC) using Terraform to automate the provisioning and configuration of cloud resources 
• Implement and manage configuration management tools such as Ansible to ensure consistent and efficient deployment across environments 
• Monitor system performance and identify potential bottlenecks, taking proactive measures to optimize and improve overall system reliability 
• Troubleshoot and resolve issues related to infrastructure, applications, and deployments in a timely manner 
• Participate in the on-call rotation with the DevOps team, responding to alerts and incidents outside of regular business hours 
• Stay up-to-date with the latest industry trends and best practices related to DevOps, cloud computing, and containerization 

REQUIREMENTS 

• 3+ years of experience as a DevOps Engineer or similar role with hands-on experience in Google Cloud Platform (GCP) 
• Resilient and flexible mindset, open to changing priorities and adapting to new challenges and technologies as the business evolves 
• Strong knowledge of containerization technologies, particularly Kubernetes, and experience managing containerized environments 
• Proficiency in infrastructure automation using Terraform for provisioning cloud resources. 
• Strong knowledge of configuration management tools, such as Ansible 
• Solid understanding of CI/CD concepts and experience implementing CI/CD pipelines 
• Familiarity with version control systems (e.g., Git) and their integration with CI/CD pipelines 
• Strong knowledge of scripting languages (e.g., Bash, Python) for automation tasks 
• Experience with monitoring and logging tools to ensure the health and performance of systems 
• Strong problem-solving skills and the ability to work effectively in a team-oriented, collaborative environment 
• Upper-Intermediate English level 

What this job can offer you

The Payroll Specialist Lead - Ukraine is a critical role within Remote’s dynamic global payroll organization. Nestled within our EOR and Payroll Operations Team, this role is responsible for delivering accurate, compliant payroll operations within assigned countries while also contributing to the improvement and scalability of our global payroll processes.

You will work closely with internal stakeholders across Payroll Operations, Tax, Finance, Product and Customer Success, while coordinating with diverse payroll partners where applicable.

This role is well suited for a mid-to-senior career payroll ops professional who has deep hands-on experience running payroll in complex environments and is comfortable operating in globally distributed teams.

What you bring

• Brings meaningful mid-senior career experience in Ukrainian payroll operations, including hands-on responsibility for end-to-end payroll processing in Ukraine
• Has managed payroll in multi-country environments or global organizations, with exposure to different payroll systems and local regulatory frameworks.
• Demonstrates strong understanding of payroll controls, reconciliations, statutory reporting, and compliance requirements.
• Comfortable working with internal and external stakeholders in Remote’s payroll ecosystem, and coordinating cross-functional stakeholders.
• Analytical and detail-oriented, with strong problem-solving skills and the ability to manage complex payroll scenarios.
• Strong written and oral communicator, comfortable working in asynchronous and globally distributed environments.
• Takes ownership of outcomes, raises risks early, and approaches operational challenges with curiosity and accountability.
• Comfortable working in scrappy, quick-moving start-up environments.
• Proficient in payroll tools and data analysis using in-house and external platforms
• Experience working in remote or globally distributed teams is an advantage.
• Demonstrates strong fluency in English; additional languages are a plus.

Key Responsibilities 

• Ensure payroll is processed accurately, on time, and in compliance with country-specific regulations and statutory requirements.
• Own end-to-end payroll execution for assigned jurisdictions, including validation of payroll inputs, payroll calculations, and post-payroll processes.
• Act as a subject matter expert on country payroll requirements, staying up to date with legislative, tax, and regulatory developments that may impact payroll operations.
• Support the operational implementation and rollout of payroll services in new or expanding jurisdictions, ensuring payroll execution processes are effectively integrated into operational workflows.
• Serve as a key point of coordination for internal teams and external stakeholders on country payroll matters.
• Identify and resolve payroll discrepancies, operational risks, or compliance issues, exercising sound judgment when escalating complex matters.
• Contribute to the continuous improvement of payroll operational processes, identifying opportunities to streamline workflows and improve operational transparency.
• Support the development and maintenance of payroll documentation and operational knowledge to ensure processes remain clear, scalable, and aligned with internal governance requirements.
• Partner with cross-functional teams to support system enhancements, statutory updates, and operational improvements impacting payroll.
• Contribute to the adoption of automation and AI-enabled tools that improve payroll operational efficiency, accuracy, and scalability.
• Participate in testing activities related to payroll system developments, enhancements, and process improvements to ensure operational readiness.

Practicals

• You'll report to: Manager, Payroll
• Team: Payroll Operations
• Location: For this position we welcome everyone to apply, but we will prioritize applications from the following locations as we encourage our teams to diversify; Ukraine
• Start date: As soon as possible

Application process

1. Interview with recruiter
2. Interview with future manager
3. Interview with Senior Manager
4. Bar Raiser Interview
5. Prior employment verification check 

What this job can offer you

The Payroll Specialist Lead - Ukraine is a critical role within Remote’s dynamic global payroll organization. Nestled within our EOR and Payroll Operations Team, this role is responsible for delivering accurate, compliant payroll operations within assigned countries while also contributing to the improvement and scalability of our global payroll processes.

You will work closely with internal stakeholders across Payroll Operations, Tax, Finance, Product and Customer Success, while coordinating with diverse payroll partners where applicable.

This role is well suited for a mid-to-senior career payroll ops professional who has deep hands-on experience running payroll in complex environments and is comfortable operating in globally distributed teams.

What you bring

• Brings meaningful mid-senior career experience in Ukrainian payroll operations, including hands-on responsibility for end-to-end payroll processing in Ukraine
• Has managed payroll in multi-country environments or global organizations, with exposure to different payroll systems and local regulatory frameworks.
• Demonstrates strong understanding of payroll controls, reconciliations, statutory reporting, and compliance requirements.
• Comfortable working with internal and external stakeholders in Remote’s payroll ecosystem, and coordinating cross-functional stakeholders.
• Analytical and detail-oriented, with strong problem-solving skills and the ability to manage complex payroll scenarios.
• Strong written and oral communicator, comfortable working in asynchronous and globally distributed environments.
• Takes ownership of outcomes, raises risks early, and approaches operational challenges with curiosity and accountability.
• Comfortable working in scrappy, quick-moving start-up environments.
• Proficient in payroll tools and data analysis using in-house and external platforms
• Experience working in remote or globally distributed teams is an advantage.
• Demonstrates strong fluency in English; additional languages are a plus.

Key Responsibilities 

• Ensure payroll is processed accurately, on time, and in compliance with country-specific regulations and statutory requirements.
• Own end-to-end payroll execution for assigned jurisdictions, including validation of payroll inputs, payroll calculations, and post-payroll processes.
• Act as a subject matter expert on country payroll requirements, staying up to date with legislative, tax, and regulatory developments that may impact payroll operations.
• Support the operational implementation and rollout of payroll services in new or expanding jurisdictions, ensuring payroll execution processes are effectively integrated into operational workflows.
• Serve as a key point of coordination for internal teams and external stakeholders on country payroll matters.
• Identify and resolve payroll discrepancies, operational risks, or compliance issues, exercising sound judgment when escalating complex matters.
• Contribute to the continuous improvement of payroll operational processes, identifying opportunities to streamline workflows and improve operational transparency.
• Support the development and maintenance of payroll documentation and operational knowledge to ensure processes remain clear, scalable, and aligned with internal governance requirements.
• Partner with cross-functional teams to support system enhancements, statutory updates, and operational improvements impacting payroll.
• Contribute to the adoption of automation and AI-enabled tools that improve payroll operational efficiency, accuracy, and scalability.
• Participate in testing activities related to payroll system developments, enhancements, and process improvements to ensure operational readiness.

Practicals

• You'll report to: Manager, Payroll
• Team: Payroll Operations
• Location: For this position we welcome everyone to apply, but we will prioritize applications from the following locations as we encourage our teams to diversify; Ukraine
• Start date: As soon as possible

Application process

1. Interview with recruiter
2. Interview with future manager
3. Interview with Senior Manager
4. Bar Raiser Interview
5. Prior employment verification check 

The Product Launch team is built for people who don’t just maintain systems but create them. We take products from zero to hero, and scale them until they’re strong enough to be handed over to core teams. No legacy constraints. No endless support cycles. Just greenfield builds, modern tech, and real ownership from day one. 

We move fast, think lean, and execute with focus, one product at a time, full commitment, full impact. Every sprint matter, every decision ship value. This is not a support team. It’s a build-from-scratch engine for products that matter, because every hero needs a superhero. 

We’re looking for a Senior Product Owner with strong iGaming experience to drive discovery, strategy, and delivery for new products built within the Product Launch Team. You will define the vision, validate opportunities, shape the roadmap, and guide cross‑functional teams through fast, incremental development cycles. 

RESPONSIBILITIES

• Define product vision, strategy, and success metrics for new iGaming initiatives. 
• Lead discovery: market research, user insights, competitive analysis, and hypothesis validation. 
• Build and manage the product roadmap; prioritize features based on impact and feasibility. 
• Write clear requirements, user stories, and acceptance criteria. 
• Collaborate closely with Engineering, Design, QA, and Product Leadership. 
• Drive incremental delivery using Scrum and lean product principles. 
• Monitor KPIs, funnels, and product health; iterate based on real-world performance. 
• Prepare products for handover to main teams with complete documentation and tracking. 

REQUIREMENTS

• Proven iGaming experience (Sportsbook, Casino, or Platform). 
• Strong product discovery and strategy skills. 
• Ability to translate business goals into measurable product outcomes. 
• Experience working with data, funnels, KPIs, and experimentation. 
• Excellent communication and stakeholder management. 
• Lean, fast‑execution mindset, outcome‑driven. 

NICE TO HAVE

• Experience launching 0→1 products. 
• Familiarity with analytics and experimentation tools. 
• Understanding UX principles and player behavior. 

The Engineering Excellence Team is for engineers who build the systems that power everything else. No product tickets. No UI tweaks. No support loops. You’ll create the tools, standards, and frameworks that make every development team faster and stronger. 

This is deep technical work with massive impact - shaping architecture, unifying processes, and defining how engineering is done across the company. A place for senior engineers who want to build the backbone, not the features. This is not a product team. It’s a technical excellence engine for people who want to build the systems behind the systems - and elevate the whole company through world‑class engineering.   

RESPONSIBILITIES

• Develop New Features: Design and implement new features per specifications, contributing to the evolution of the next-generation chat tool. 
• Write Clean and Maintainable Code: Craft high-quality, performant, and maintainable code that meets the highest standards. 
• Apply Best Practices: Ensure that development processes follow industry best practices to deliver robust and scalable solutions. 
• Test-Driven Development: Write unit, integration, and end-to-end tests to ensure that the product is reliable and bug-free. 
• Code Reviews: Review pull requests, providing valuable feedback and ensuring code quality is maintained across the team. 
• Mentorship: Help elevate your colleagues’ skills by offering mentorship, guidance, and support. 
• Documentation: Write clear, concise documentation that supports code clarity and ease of use. 
• Deployment Assistance: Actively participate in deployments, ensuring smooth transitions from development to production. 
• Application Monitoring: Monitor applications in production, promptly identifying and resolving any issues. 
• Collaboration: Work closely with teammates and various stakeholders to achieve project goals and deliver top-notch solutions. 

Employees may be required to participate in an on-call rotation, ensuring availability outside regular working hours to respond to urgent issues as needed as per the On call policy.

REQUIREMENTS

• Node.js: 5+ years in developing high-performance and scalable applications with Node.js. 
• TypeScript: Strong knowledge of TypeScript for building robust, type-safe applications. 
• Nest.js: Hands-on experience with Nest.js to create modular, maintainable backend systems. 
• MySQL & MongoDB: Strong experience working with relational and NoSQL databases, ensuring high data integrity and performance. 
• Websockets/Socket.IO: Proficiency in real-time communication technologies like Websockets and Socket.IO. 
• RabbitMQ & Kafka: Experience with message brokers like RabbitMQ and Kafka for efficient, scalable communication between services. 
• Redis: Familiarity with Redis for caching, data storage, and enhancing performance. 
• Docker & Kubernetes (k8s): Experience in containerized applications using Docker, and deployment using Kubernetes for scalability and reliability.

The Engineering Excellence Team is for engineers who build the systems that power everything else. No product tickets. No UI tweaks. No support loops. You’ll create the tools, standards, and frameworks that make every development team faster and stronger. 

This is deep technical work with massive impact - shaping architecture, unifying processes, and defining how engineering is done across the company. A place for senior engineers who want to build the backbone, not the features. This is not a product team. It’s a technical excellence engine for people who want to build the systems behind the systems - and elevate the whole company through world‑class engineering.   

RESPONSIBILITIES

• Participate in the design and decision-making processes for technical solutions 
• Apply best practices in software engineering to minimize tech debt 
• Troubleshoot, analyze, and resolve software issues with a hands-on approach 
• Mentor and train new team members to build a stronger engineering force 
• Bring a blend of design and business insight to your daily work 
• Commit to quality, performance, continuous improvement, and efficiency 
• Collaborate with various dev teams to deliver an exceptional product 

Employees may be required to participate in an on-call rotation, ensuring availability outside regular working hours to respond to urgent issues as needed as per the On call policy. 

REQUIREMENTS

• 5+ years working with PHP for server-side development 
• Language: Fluent in English (essential for seamless communication) 
• Architecture Expert: Solid grasp of architecture on both theoretical and applied levels 
• PHP Proficiency: Advanced skills in PHP and OOP patterns 
• Framework Familiarity: Experience with Phalcon or Symfony frameworks 
• Real-Time Solutions: Skilled with real-time tech including Sockets, Queues, distributed data streams, and APIs 
• Full-Stack Knowledge: Understanding of the full web stack and how each layer impacts performance and reliability 
• Database Design: Strong expertise in both Relational and NoSQL databasеs 

NICE TO HAVE

• Experience with Node.js 
• Messaging & Streaming: Familiar with Queues like RabbitMQ and data streaming with Kafka 
• Caching Solutions: Knowledge of Redis and Memcached 

The Product Launch team is built for people who don’t just maintain systems but create them. We take products from zero to hero, and scale them until they’re strong enough to be handed over to core teams. No legacy constraints. No endless support cycles. Just greenfield builds, modern tech, and real ownership from day one. 

We move fast, think lean, and execute with focus, one product at a time, full commitment, full impact. Every sprint matter, every decision ship value. This is not a support team. It’s a build-from-scratch engine for products that matter, because every hero needs a superhero. 

RESPONSIBILITIES 

• Design and build backend services and APIs from the ground up - powering brand-new products from initial concept to production.
• Own technical decisions early in the product lifecycle, shaping architecture, data models, and service boundaries without legacy constraints.
• Develop scalable, high-performance systems using modern Java technologies, designed to evolve quickly as products gain traction.
• Work closely with product, design, and frontend teams to define and deliver features - contributing to what gets built, not just how.
• Move fast and ship often - iterating on real user feedback and continuously improving the product as it grows.
• Lay the foundation for long-term scalability and reliability, ensuring each product is ready to be handed over to core teams.
• Drive engineering excellence through clean design, pragmatic decisions, and high-quality code, even under fast-paced delivery cycles.
• Support and mentor teammates through hands-on collaboration, helping raise the bar while building impactful products together.

REQUIREMENTS 

• 5+ years of backend development experience with strong expertise in Java and object-oriented design. 
• Solid knowledge of design patterns, system architecture, and scalability principles. 
• Hands-on experience with databases (SQL/NoSQL) and message-driven systems (e.g., Kafka, RabbitMQ). 
• Familiar with containerization and orchestration (Kubernetes, Docker). 
• Comfortable with automated testing (unit, integration, performance). 
• Proven track record building and supporting production-grade, high-load systems. 
• Thrive in a dynamic, fast-changing environment with shifting priorities. 
• Strong communicator with a proactive, ownership-driven mindset. 
• At least Upper-Intermediate English level.

The Engineering Excellence Team is for engineers who build the systems that power everything else. No product tickets. No UI tweaks. No support loops. You’ll create the tools, standards, and frameworks that make every development team faster and stronger.

This is deep technical work with massive impact - shaping architecture, unifying processes, and defining how engineering is done across the company. A place for senior engineers who want to build the backbone, not the features.

This is not a product team. It’s a technical excellence engine for people who want to build the systems behind the systems - and elevate the whole company through world‑class engineering. 

RESPONSIBILITIES 

• Design and build foundational backend frameworks, libraries, and services that are reused across all engineering teams.
• Define and drive backend architecture standards - from service design and communication patterns to scalability, resilience, and security.
• Create and evolve shared platform solutions (e.g. service templates, common libraries, reference architectures) that accelerate development and reduce duplication.
• Establish best practices for building, testing, and operating Java services, ensuring consistency and high quality across all codebases.
• Develop and maintain core platform capabilities (e.g. service orchestration patterns, API standards, integration approaches) used company-wide.
• Partner with engineering teams to identify inefficiencies, remove bottlenecks, and enable faster, more reliable backend development.
• Drive initiatives to standardize and modernize the backend stack, improving performance, scalability, and maintainability across systems.
• Act as a technical leader through architecture reviews, hands-on guidance, and mentorship, raising the engineering bar across teams.
• Continuously evaluate and introduce tools, patterns, and technologies that improve scalability, reliability, and developer productivity at scale.
  
  

REQUIREMENTS 

• 5+ years of backend development experience with strong expertise in Java and object-oriented design. 
• Solid knowledge of design patterns, system architecture, and scalability principles. 
• Hands-on experience with databases (SQL/NoSQL) and message-driven systems (e.g., Kafka, RabbitMQ). 
• Familiar with containerization and orchestration (Kubernetes, Docker). 
• Comfortable with automated testing (unit, integration, performance). 
• Proven track record building and supporting production-grade, high-load systems. 
• Thrive in a dynamic, fast-changing environment with shifting priorities. 
• Strong communicator with a proactive, ownership-driven mindset. 
• At least Upper-Intermediate English level.

The Product Launch team is built for people who don’t just maintain systems but create them. We take products from zero to hero, and scale them until they’re strong enough to be handed over to core teams. No legacy constraints. No endless support cycles. Just greenfield builds, modern tech, and real ownership from day one. 

We move fast, think lean, and execute with focus, one product at a time, full commitment, full impact. Every sprint matter, every decision ship value. This is not a support team. It’s a build-from-scratch engine for products that matter, because every hero needs a superhero.

RESPONSIBILITIES

• Build front-end applications from the ground up - turning early-stage product ideas into scalable, production-ready user experiences.
• Own the frontend architecture of new products, making key decisions around frameworks, structure, and performance from day one.
• Develop fast, responsive, and high-quality user interfaces using modern technologies, with a strong focus on usability and real-world impact.
• Collaborate closely with product, design, and backend teams to shape features early, not just implement them.
• Establish and drive best practices for code quality, testing, and maintainability across greenfield projects.
• Move quickly from concept to release - shipping iteratively, validating ideas, and continuously improving based on feedback.
• Identify and solve problems proactively, balancing speed with long-term scalability as products evolve.
• Contribute to a culture of ownership, where every decision directly influences the success of the product from day one.

REQUIREMENTS 

• 4+ years of professional Front-End Development experience 
• 3+ years working with React, Vue, or Angular 
• Strong knowledge of JavaScript, HTML, and SCSS 
• Solid understanding of core coding principles and architectural best practices 
• A habit of writing clean, well-structured, maintainable code 
• Experience with unit testing is a strong plus 
• Proactive, self-motivated, and driven to contribute beyond your tasks 
• Comfortable communicating in English in a fast-paced, global environment 

The Engineering Excellence Team is for engineers who build the systems that power everything else. No product tickets. No UI tweaks. No support loops. You’ll create the tools, standards, and frameworks that make every development team faster and stronger.

This is deep technical work with massive impact - shaping architecture, unifying processes, and defining how engineering is done across the company. A place for senior engineers who want to build the backbone, not the features.

This is not a product team. It’s a technical excellence engine for people who want to build the systems behind the systems - and elevate the whole company through world‑class engineering.

RESPONSIBILITIES

• Design and build scalable frontend frameworks, libraries, and tooling that serve as the foundation for all product teams.
• Define and drive frontend architecture standards across the organization, ensuring consistency, performance, and maintainability at scale.
• Create reusable component systems and design system integrations that enable teams to build high-quality UIs faster.
• Develop and maintain shared tooling (e.g. build systems, CLI tools, templates) that streamline development workflows and improve developer experience.
• Establish best practices for code quality, testing, accessibility, and performance across all frontend codebases.
• Partner with engineering teams to identify gaps, remove friction, and enable faster, more reliable frontend development.
• Drive initiatives to modernize frontend stacks, improve performance, and unify technologies across teams.
• Act as a technical leader through code reviews, architecture discussions, and hands-on guidance, raising the bar for frontend engineering across the company.
• Continuously evaluate and introduce new tools and approaches that improve scalability, maintainability, and developer productivity.
  
  

REQUIREMENTS 

• 4+ years of professional Front-End Development experience 
• 3+ years working with React, Vue, or Angular 
• Strong knowledge of JavaScript, HTML, and SCSS 
• Solid understanding of core coding principles and architectural best practices 
• A habit of writing clean, well-structured, maintainable code 
• Experience with unit testing is a strong plus 
• Proactive, self-motivated, and driven to contribute beyond your tasks 
• Comfortable communicating in English in a fast-paced, global environment 

The Product Launch team is built for people who don’t just maintain systems but create them. We take products from zero to hero, and scale them until they’re strong enough to be handed over to core teams. No legacy constraints. No endless support cycles. Just greenfield builds, modern tech, and real ownership from day one.

We move fast, think lean, and execute with focus, one product at a time, full commitment, full impact. Every sprint matter, every decision ship value. This is not a support team. It’s a build-from-scratch engine for products that matter, because every hero needs a superhero.

We’re looking for a Product Designer to shape player journeys, design fast prototypes, validate ideas, and influence product direction from day one.

RESPONSIBILITIES 

• Define UX direction for brand-new products and early-stage features.
• Architect clear, conversion-driven player flows across sportsbook and casino journeys.
• Create wireframes and prototypes for rapid validation and KPI-driven decisions.
• Lead discovery: identify user friction, market gaps, and new product opportunities.
• Use data (funnels, heatmaps, behavior) to guide prioritization and iteration.
• Collaborate closely with Product, Engineering, QA, and Product Analysts.
• Design A/B test variants and optimize LTV, engagement, and conversion.
  
  

REQUIREMENTS

• Senior-level UX/UI Designer with 5+ years of experience in product design.
• Strong iGaming background and understanding of player psychology.
• Product-driven UX mindset focused on outcomes, not aesthetics.
• Skilled in analyzing user behavior and proposing structural improvements.
• Fast, lean, iterative approach to prototyping and validation.
• Excellent communicator who thrives in cross-functional environments.

The Engineering Excellence Team is for engineers who build the systems that power everything else. No product tickets. No UI tweaks. No support loops. You’ll create the tools, standards, and frameworks that make every development team faster and stronger.

This is deep technical work with massive impact - shaping architecture, unifying processes, and defining how engineering is done across the company. A place for senior engineers who want to build the backbone, not the features. This is not a product team. It’s a technical excellence engine for people who want to build the systems behind the systems - and elevate the whole company through world-class engineering.

RESPONSIBILITIES 

• Design and evolve CI/CD frameworks that standardize and accelerate delivery across all engineering teams.
• Build and maintain infrastructure-as-code platforms that enable teams to provision and manage cloud environments in a consistent, self-service way.
• Define and implement Kubernetes-based platform capabilities that provide scalable, production-ready foundations for all applications.
• Establish and operate shared services such as event streaming platforms (e.g. Apache Kafka), enabling teams to build data-driven systems without reinventing the wheel.
• Drive centralized configuration management and environment standardization, ensuring consistency, security, and reliability at scale.
• Build and evolve company-wide observability solutions - logging, monitoring, and alerting - to provide deep visibility into system health and performance.
• Set engineering standards and best practices for reliability, scalability, and operational excellence across the organization.
• Partner with development teams to improve developer experience, remove bottlenecks, and enable faster, more reliable delivery.
• Continuously identify opportunities to simplify, automate, and unify engineering processes, raising the overall technical bar of the company.

REQUIREMENTS 

• Technical Expertise: Proficient in Docker, Kubernetes, Terraform, Packer, and Ansible.
• CI/CD Knowledge: Solid understanding of CI/CD processes and tools, including Git, Jenkins, and Microsoft Teams.
• Apache Kafka Expertise: Proven experience with Apache Kafka, including cluster management, topic configuration, Kafka Connect, Schema Registry, and a strong understanding of data streaming concepts.
• Cloud Experience: Hands-on experience with Google Cloud.
• OS & Networking: Strong knowledge of Linux/UNIX operating systems and networking fundamentals.
• Scripting Skills: Skilled in scripting with Python and Bash.
• Management Processes: Knowledge of Change Management and Release Management best practices.
• Problem-Solving: Exceptional troubleshooting abilities, with a proactive and analytical approach.
• Team Qualities: Highly motivated, responsible, dynamic, and an effective team player.
• Upper-Intermediate English level.

The Product Launch team is built for people who don’t just maintain systems but create them. We take products from zero to hero, and scale them until they’re strong enough to be handed over to core teams. No legacy constraints. No endless support cycles. Just greenfield builds, modern tech, and real ownership from day one.  

We move fast, think lean, and execute with focus, one product at a time, full commitment, full impact. Every sprint matter, every decision ship value. This is not a support team. It’s a build-from-scratch engine for products that matter, because every hero needs a superhero.

RESPONSIBILITIES  

• Technical Quality Ownership - Set and enforce technical standards for code quality, testing practices, deployment procedures, and observability across all teams. Ensure deliverables consistently meet company and industry standards  
• Security & Compliance - Champion security best practices in application design and delivery. Drive secure coding standards, dependency management, and vulnerability remediation across the development lifecycle
• Technology Decisions - Drive and consult on technology choices in collaboration with the Architect and engineering teams. Evaluate new tools, frameworks, and patterns with a clear focus on efficiency, maintainability, and long-term sustainability
• Architecture & Design Guidance - Review and guide system designs, API contracts, data models, and integration patterns. Ensure business requirements are implemented following sound architectural principles and established standards
• Hands-On Engineering - Stay deeply hands-on with production code. Lead by example in modern Java (21/25), Spring Boot 3/4, PHP, Laravel, NodeJS, Kafka Streams, and cloud-native microservices. Conduct in-depth code reviews and contribute to critical path development
• Observability & Operational Excellence - Define and drive observability standards (metrics, logging, tracing, alerting) to ensure production systems are transparent, diagnosable, and reliable
• Technology Adoption - Drive the adoption of new technologies and practices across teams. Build proof-of-concepts, define migration paths, and ensure smooth rollouts with minimal disruption
• Cross-Team Collaboration - Act as the technical mediator between Java teams, Team Leads, the Architect, and business stakeholders. Translate business requirements into sound technical guidance and ensure alignment across all parties
• Knowledge Sharing - Foster a culture of technical excellence through design reviews, tech talks, documentation, and hands-on mentoring of senior engineers 

Employees may be required to participate in an on-call rotation, ensuring availability outside regular working hours to respond to urgent issues as needed as per the On call policy.  

REQUIREMENTS  

• Experience: 7+ years of hands-on backend development with strong expertise, including 2+ years in a technical leadership capacity (Tech Lead, Principal Engineer, or equivalent).  
• Technical Expertise:   
  • Deep knowledge of Java (21+), PHP or NodeJS concurrency, JVM internals, and performance characteristics  
  • Strong experience with building production-grade microservices  
  • Strong expertise with Kafka and Kafka Streams — event-driven architectures, stream processing, schema evolution, and exactly-once semantics  
  • Solid understanding of REST API design principles and synchronous integration patterns  
  • Hands-on experience with Kubernetes, GitOps (ArgoCD, Kustomize), and container orchestration  
  • Experience defining and implementing observability strategies (metrics, distributed tracing, structured logging, alerting)  
  • Strong understanding of application security practices, secure coding, and dependency management  
  • Solid database knowledge: relational and document databases, data modeling, and performance tuning  
• Soft Skills: Excellent communicator who can translate between technical and business language. Comfortable presenting ideas, challenging decisions constructively, and building consensus across teams.   
• Collaboration: Proven ability to work effectively with Architects, Team Leads, Product, and DevOps in a cross-functional environment.   
• Mindset: Ownership-driven, pragmatic, and passionate about engineering excellence. You care as much about maintainability and operational quality as you do about shipping features.   

NICE TO HAVE  

• Experience in iGaming, Sportsbook, or real-time transaction-heavy systems  
• CDC architectures (Debezium)  
• Redis or distributed caching strategies  
• Performance tuning and benchmarking (JMH, async-profiler, JFR)  
• Architecture patterns such as DDD, CQRS, or Event Sourcing  
• Contributions to open-source projects   

The Engineering Excellence Team is for engineers who build the systems that power everything else. No product tickets. No UI tweaks. No support loops. You’ll create the tools, standards, and frameworks that make every development team faster and stronger. 

This is deep technical work with massive impact - shaping architecture, unifying processes, and defining how engineering is done across the company. A place for senior engineers who want to build the backbone, not the features. This is not a product team. It’s a technical excellence engine for people who want to build the systems behind the systems - and elevate the whole company through world‑class engineering.   

RESPONSIBILITIES  

• Technical Quality Ownership - Set and enforce technical standards for code quality, testing practices, deployment procedures, and observability across all teams. Ensure deliverables consistently meet company and industry standards  
• Security & Compliance - Champion security best practices in application design and delivery. Drive secure coding standards, dependency management, and vulnerability remediation across the development lifecycle
• Technology Decisions - Drive and consult on technology choices in collaboration with the Architect and engineering teams. Evaluate new tools, frameworks, and patterns with a clear focus on efficiency, maintainability, and long-term sustainability
• Architecture & Design Guidance - Review and guide system designs, API contracts, data models, and integration patterns. Ensure business requirements are implemented following sound architectural principles and established standards
• Hands-On Engineering - Stay deeply hands-on with production code. Lead by example in modern Java (21/25), Spring Boot 3/4, PHP, Laravel, NodeJS, Kafka Streams, and cloud-native microservices. Conduct in-depth code reviews and contribute to critical path development
• Observability & Operational Excellence - Define and drive observability standards (metrics, logging, tracing, alerting) to ensure production systems are transparent, diagnosable, and reliable
• Technology Adoption - Drive the adoption of new technologies and practices across teams. Build proof-of-concepts, define migration paths, and ensure smooth rollouts with minimal disruption
• Cross-Team Collaboration - Act as the technical mediator between Java teams, Team Leads, the Architect, and business stakeholders. Translate business requirements into sound technical guidance and ensure alignment across all parties
• Knowledge Sharing - Foster a culture of technical excellence through design reviews, tech talks, documentation, and hands-on mentoring of senior engineers 

Employees may be required to participate in an on-call rotation, ensuring availability outside regular working hours to respond to urgent issues as needed as per the On call policy.  

REQUIREMENTS  

• Experience: 7+ years of hands-on backend development with strong expertise, including 2+ years in a technical leadership capacity (Tech Lead, Principal Engineer, or equivalent).  
• Technical Expertise:   
  • Deep knowledge of Java (21+), PHP or NodeJS concurrency, JVM internals, and performance characteristics   
  • Strong experience with building production-grade microservices   
  • Strong expertise with Kafka and Kafka Streams — event-driven architectures, stream processing, schema evolution, and exactly-once semantics   
  • Solid understanding of REST API design principles and synchronous integration patterns   
  • Hands-on experience with Kubernetes, GitOps (ArgoCD, Kustomize), and container orchestration   
  • Experience defining and implementing observability strategies (metrics, distributed tracing, structured logging, alerting)   
  • Strong understanding of application security practices, secure coding, and dependency management   
  • Solid database knowledge: relational and document databases, data modeling, and performance tuning  
• Soft Skills: Excellent communicator who can translate between technical and business language. Comfortable presenting ideas, challenging decisions constructively, and building consensus across teams.   
• Collaboration: Proven ability to work effectively with Architects, Team Leads, Product, and DevOps in a cross-functional environment.   
• Mindset: Ownership-driven, pragmatic, and passionate about engineering excellence. You care as much about maintainability and operational quality as you do about shipping features.   

NICE TO HAVE  

• Experience in iGaming, Sportsbook, or real-time transaction-heavy systems  
• CDC architectures (Debezium)  
• Redis or distributed caching strategies  
• Performance tuning and benchmarking (JMH, async-profiler, JFR)  
• Architecture patterns such as DDD, CQRS, or Event Sourcing  
• Contributions to open-source projects   

About the Role 

As an Analyst at Pearl, you will drive tangible business impact by delivering high-quality insights and recommendations that are grounded in your ability to combine strategic thinking and problem-solving with detailed analysis. This position offers a unique opportunity to collaborate closely with Product Managers and cross-functional teams, uncovering valuable business insights, devising optimization strategies, and validating them through experiments. 

What You’ll Do

• Collaborate with Product and Analytics leadership to conceive and structure analysis and deliver highly actionable insights from “deep dives” into specific areas of our business
• Conduct analysis of a tremendous amount of internal & external data to find growth & optimization opportunities for the business 
• Package and communicate findings and recommendations to a broad audience (including senior leadership)  
• Perform both Descriptive & Prescriptive Analytics including experimentations (AB, MAB), build Reporting for understanding trends 
• Implement and track business metrics that will help drive the business
• Help determine growth strategy from a marketing and operations perspective 
• Opportunity to operate in an individual capacity as a lead analyst to understand the customer and guide informed strategic decisions & executions

What We’re Looking For

• 5 years of experience in e-commerce/customer experience products
• Proficiency in analysis and business modeling using Excel 
• Experience with Google Analytics, BigQuery, PowerBI, and Python / R 
• Experience with SQL with a strong ability to write complex queries to extract information and arrive at an answer 
• Expertise in Descriptive Statistical Analysis, Inferential Statistical Analysis 
• Strong experience in setting up and driving A/B Testing or Hypothesis Testing and analyzing the results 
• Ability to translate analysis results into business recommendations, and excellent written and confident verbal communication skills 
• Ability to communicate effectively with all levels of management and partners from a variety of business functions 
• Advanced English level 

We're seeking a detail-oriented Manual QA Engineer to help us maintain and elevate the quality of our product. The next Bringgster should be passionate about quality, attentive to details, and comfortable working in a fast-paced, dynamic environment.

Our R&D Bringgsters tackle challenges of a real-time, high-scale production system used by enterprise clients, ensuring seamless integrations and reliable workflows while solving complex technical and business problems.

What you are expected to deliver (Responsibilities);

• Lead end-to-end quality ownership for features and domains, from requirements to production
• Define and drive test strategy and test planning for complex systems and integrations
• Design, write, and review comprehensive test cases and test scenarios
• Perform deep functional, regression, integration, and exploratory testing
• Own Salesforce testing efforts, including validation of flows, configurations, and integrations
• Lead API testing strategy and execution, ensuring high coverage and reliability
• Validate third-party integrations and cross-system workflows end-to-end
• Identify risks early, drive mitigation plans, and proactively improve quality processes
• Analyze production issues, logs, and system behavior to ensure root cause understanding
• Collaborate closely with developers, product managers, and stakeholders across Europe
• Act as a quality advocate in design and planning discussions

What we expect you to Bringg (Requirements);

• 5+ years of experience in manual QA testing
• Strong ownership mindset and ability to lead quality efforts independently
• Proven experience with Salesforce platform testing (objects, flows, permissions, integrations)
• Strong experience in API testing (REST, JSON, tools like Postman, Swagger, etc.)
• Hands-on experience testing complex third-party integrations and distributed systems
• Deep understanding of QA methodologies, risk-based testing, and test design techniques
• Experience working in Agile/Scrum environments
• Strong SQL skills and ability to validate data across systems
• Experience with log analysis and debugging production issues
• Excellent communication skills and ability to influence cross-functional teams
• Upper-Intermediate English

Nice to have;

• Experience leading QA initiatives or mentoring team members
• Basic automation knowledge (API/UI) and ability to contribute to automation strategy
• Experience with test management tools (TestRail, Zephyr, etc.)
• Familiarity with CI/CD pipelines and release processes
• Experience with monitoring/logging tools (Kibana, Grafana, Datadog, etc.)
• Experience in SaaS / logistics / delivery domain

We care about our people! Here is a glimpse of our benefit package:

• Home Office Setup: $500 home office equipment allowance
• Meal Allowance: $100 monthly meal allowance
• Remote work
• Expanded vacation day package
• Wellness Budget: $100 monthly budget for wellness or a sports activity of your choice
• Health Insurance: Provided after completing the trial period

About Shelf

The enterprise is going agentic — but most AI agents fail when they hit real business complexity. Shelf is changing that.

We’ve built the operating system for agentic AI: a platform that models your policies, workflows, and operational logic into an AI Data Model so agents don’t just respond — they reason. The result? AI that understands how your business actually runs and delivers precise, compliant, auditable outcomes at scale.

Brands like Amazon, Nespresso, HelloFresh, and KeyBank trust Shelf to power AI agents that resolve 85% of cases autonomously, cut handle times by 20–25%, and turn hours-long processes into seconds. We’re partnered with Microsoft, Salesforce, OpenAI, Snowflake, and Databricks — and recognized by Gartner (Cool Vendor) and IDC (Innovator) for our approach.

If you want to sell the infrastructure that makes agentic AI actually work in the enterprise, you’re in the right place.

Our mission is to empower humanity with better answers everywhere.

Summary

The R&D department plays a pivotal role in driving Shelf to disrupt the market. We are looking for Machine Learning experts that are able to deliver end to end with a blend of experience: Python engineering, ML engineering, and pragmatic Data science and Machine learning research. You will ship end-to-end features—from problem framing and experimentation to service deployment, and ongoing operations—quickly and with high quality. Your work will power ML- and LLM-driven services used by top enterprises like Amazon, Mayo Clinic, AmFam, and Nespresso.

This role requires strong Python engineering capabilities coupled with a strong ability to deliver robust ML solutions, along with ML research literacy to choose sound methodologies, define metrics, and evaluate different approaches effectively.

You’ll work in an agile environment, move fast, and own what you ship.

Responsibilities

• Own end-to-end delivery: ideate, research, prototype, productionize, and operate ML-powered services with an expectation to iterate and ship frequently
• Stand up robust training/evaluation pipelines: dataset curation, labeling/feedback loops, experiment tracking, offline/online metrics, and A/B testing
• Solve problems using sound methodology, evaluate approaches along with 
• Transform ML models and LLM workflows (including RAG) into reusable, versioned, observable production services with CI/CD
• Collaborate with Product Owners to shape our product and requirements
• Conduct and receive code reviews; champion engineering excellence, testing discipline, and documentation
• Leverage AI coding assistants to accelerate development and create internal agents that automate parts of the engineering workflow
• Share learnings through demos, docs, and knowledge sessions; contribute to a culture of continuous improvement

Requirements

• 3+ years of professional experience researching and shipping ML-based solutions, with strong Python skills and a track record of delivering fast without sacrificing quality
• Proven experience in owning research problems end-to-end, starting from initial data analysis, through iterative research phases to delivering on production
• Practical NLP/LLM experience: transformers, embeddings, prompt design, and evaluation; ability to choose and justify metrics and methodologies
• Strong backend fundamentals: designing RESTful services, schema design, data modeling, and performance tuning for SQL and NoSQL stores
• Data processing skills: pandas/NumPy; experience with batch/stream processing and ETL orchestration (e.g., Airflow, Step Functions)
• Strong English verbal and written communication

As a plus

• LLM ops and safety: eval frameworks (e.g., RAGAS), guardrails, red-teaming, prompt optimization at scale
• Model optimization: quantization, distillation, pruning; GPU/accelerator-aware serving
• Experience with AWS ML stack (SageMaker, Batch, Step Functions, Lambda, SQS/SNS, DynamoDB, ECS, EC2, S3)
• Vector databases and search: Pinecone, Elasticsearch, pgvector, FAISS, or DeepLake
• Background in reinforcement learning, agent frameworks, or autonomous agents
• Publications, open-source contributions, GitHub portfolio

What Shelf Offers

• B2B contract
• Company Stock Options
• Hardware: MacBook Pro
• Modern technical stack. Develop open-source software
• Premier AI development environment: GitHub Copilot, Claude Code, OpenAI, TypingMind, v0, MCP Servers, plus credits to experiment with emerging AI tools

Why Shelf

• Our Leadership Team has deep knowledge management and AI domain expertise and enterprise SaaS background to execute this plan
• We love our customers and our customers love us. Ask a Shelf customer why, and they’ll tell you it’s because of our innovative capabilities, rock-solid reliability, they truly enjoy working with our people, but most of all – it’s the improvements they see in their business KPIs.
• We have raised over $60 million in funding and our investors include Tiger Global, Insight Partners, Connecticut Innovations, and others
• We have high velocity growth powered by the most innovative product in our category, 3X growth for 3 years in a row
• We now have over 100 employees in multiple U.S. states and European countries, and we have ambitious hiring goals over the next few months

Our Values:

Quality - We’re united by our focus on world‑class Quality. Quality in all things – starting with everything that leaves your desk. Everything you touch – every email, report, campaign, and piece of code – should be outstanding. Your work product should blow people away. Having people look at what you’ve done and say, “Wow.” That’s the standard here. Remember that how you do anything is how you do everything. Focus on craftsmanship—your ability to make things better.

Momentum - for us means that you should know that the things you’re responsible for are moving forward. When you look around and see something that’s stalled, get it moving again. We pride ourselves on “ball movement.” When your boss or team leaves you with something, they should return to see measurable progress. Small, continuous movement is our recipe for success. Constantly look for how to make the work around you move forward. We want you to initiate solutions, ideas, and progress. Don’t wait for it to come to you—reach out and create movement. All the time.

Accountability - We expect every team member to feel that they are accountable for more than anyone might normally expect. Each of us should feel real responsibility for things even at the edge of our control. We consistently share and align on expectations, give each other open and respectful feedback, and use those two drivers to ensure that every agreement we make with one another is clear and complete.

Hard Work - We’re here to do something difficult together. We care intensely about the mission and we expect that from our teammates. That care means that we work hard here. Hard work comes with long hours, extra effort…and real opportunity at Shelf. Your passion for creating and sustaining output is a part of our DNA. Support each other, cheer each other on, drive the mission forward. Great teams sustain intense effort together to win.

Learning Agility - We’re innovating in one of the fastest‑moving spaces in history at a time of accelerating global change. That’s incredibly exciting and requires each of us to commit fully to learning each and every day so that we can be the best at what we do. None of us know everything. All of us can learn anything. Staying open and constantly curious is a key success driver at Shelf. It also requires humility. We prize people who are consistently humble and open to making mistakes and growing from them. Recognize also that learning itself is a skill…we need you to be really good at it. Keep dialing in your own understanding about how you learn best and push yourself to keep growing.

Adapt and Thrive - Overcoming challenges lives deep in our DNA. We have a proud history of understanding and living the reality that obstacles are our opportunities…they’re the key to our success. Change is a constant in our business and fighting change is counterproductive. We need you to be good at being uncomfortable and understand that discomfort is the key to growth. Cultivate your own ability to adapt and know that struggling well is something you’ll share with every team you’re on at Shelf. Our company stories are about thriving through real difficulty…together.

Win Together - We win or lose as a team. Always. Everything you do here is connected to the rest of the organization. Part of our shared team environment demands full honesty…real candor and directness with one another. We expect you to constantly be thinking about how to support your teammates and the company, always acting in service to our shared mission and what’s best for the organization as a whole.

Site Reliability Engineers (SREs) are essential to PandaDoc's success, ensuring customers receive a reliable service with minimal downtime.

The SRE team achieves this by:

• Owning the incident management processes and tools.
• Managing the observability stack and alerting systems to enable timely investigation and mitigation.
• Actively contributing to service codebases to proactively prevent incidents and resolve performance bottlenecks.

In essence, SREs are the cornerstone of production service resiliency, driving efforts in observability, incident management, capacity planning, and maintaining reliable operations. 

In this role, you will:

• Own and influence the incident management process end-to-end
• Maintain and evolve on-prem observability stack
• Keep production applications running smoothly by participating in the on-call rotation
• Develop automations and tools to support platform reliability
• Contribute to production services with performance and resiliency in mind
• Collaborate with product engineers to foster SRE principles within the R&D organization
• Be a mentor for the SRE team or product engineers

About you:

• Solid programming experience, namely Python (Django and AsyncIO)  and/or Java (Spring Boot)
• Experience in maintaining an observability tools suite (specifically, LGTM - Loki, Grafana, Tempo, Mimir)
• Experience in development and maintenance of Python services in production
• Strong experience with AWS and Kubernetes
• Solid proficiency in working with relational databases (PostgreSQL) and messaging systems (e.g. RabbitMQ, NATS, Kafka)
• An experienced on-call SRE engineer 
• Enjoy hands-on troubleshooting of distributed systems in production environments
• You act like an owner and strive to do work you're proud of
• You enjoy communication and knowledge sharing on all-things reliability
• Proficiency in English, both written and spoken

Company Overview: 

PandaDoc empowers more than 67,000 growing organizations to thrive by taking the work out of document workflow. PandaDoc provides an all-in-one document workflow automation platform that helps fast scaling teams accelerate the ability to create, manage, and sign digital documents including proposals, quotes, contracts, and more.  For more information, please visit https://www.pandadoc.com.

Company Culture: 

We're known for our work-life balance, kind co-workers, & creative virtual team-bonding events. And although our Pandas are located across the globe, we stay connected with the help of technology and ensure that everyone on our team feels, well, like a team.

Pandas work best when they're happy. We retain our talent by upholding our values of integrity & transparency, and selling a product that changes the lives of our customers. 

Check out our LinkedIn to learn more.

Benefits:

• Remote-first approach with the option for hybrid work from our offices in Kyiv, Warsaw, and Lisbon.
• We value long-term collaboration, whether through typical employment contract, employment of record or B2B arrangements. Be aware that contract type and benefits vary by location - feel free to clarify with our recruiters).
• Work schedule aligned with EU time zones.
• Honest, open culture that values constructive feedback.
• Professional and personal development within a collaborative, supportive team.
• Stable yet growing SaaS product offering an agile environment, ownership, start-up energy, and strong technical challenges.

PandaDoc is an Equal Opportunity Employer. We are committed to equal treatment of all employees without regard to race, national origin, religion, gender, age, sexual orientation, veteran status, physical or mental disability or other basis protected by law.

EXTERNAL RECRUITERS

Approval Requirement

The use of external recruiters/staffing agencies requires prior approval from our HR Team. The HR Team at PandaDoc requests that external recruiters/staffing agencies not to contact PandaDoc employees directly in an attempt to present candidates. Complying with this request will be a factor in determining future professional relationships with PandaDoc.

We are seeking an IT Process Automation Lead with strong technical expertise across Atlassian, scripting, and cross-platform integrations. This role goes far beyond traditional administration - your primary mission is to architect automation solutions, extend systems using scripts and APIs, and streamline processes across the organization.

RESPONSIBILITIES

Atlassian Platform Ownership

• Architect, configure, and manage Jira Cloud and Confluence environments, including workflows, schemes, permissions, spaces, and governance
• Lead user and access management while ensuring compliance, security, and consistency across teams
• Establish and enforce Jira/Confluence best practices, driving standardization and operational excellence

Scripting & Advanced Automation

• Develop and maintain automation using Groovy, Python, JavaScript, or PowerShell to extend process functionality
• Build advanced ScriptRunner solutions: listeners, behaviors, REST endpoints, validators, post-functions, and scheduled jobs
• Optimize and troubleshoot automation logic to ensure performance, reliability, and scalability

Cross-Platform Integration & API Engineering

• Build and manage automations using Microsoft Power Platform (Power Apps, Power Automate, and Microsoft Teams)
• Design and implement integrations between Atlassian products and external systems using REST APIs, webhooks, and middleware
• Analyze workflows to identify automation opportunities and deliver end-to-end solutions that increase efficiency

Collaboration, Documentation & Technical Leadership

• Partner with cross-functional teams to gather requirements and architect automation or integration solutions that support business goals
• Produce clear documentation for configurations, scripts, integrations, and standard operating procedures
• Mentor colleagues and champion best practices in automation, scripting, and Atlassian tool usage

REQUIREMENTS  

• 4+ years of hands-on experience with Atlassian products administration
• Strong mastery of scripting languages - Groovy, Python, PowerShell, or JavaScript
• Proven experience designing complex workflows, custom fields, permissions, automation rules, and integrations
• Hands-on experience using Microsoft Power Platform for automation (Power Apps, Power Automate, MS Teams)
• Solid understanding of REST APIs, authentication methods, and integration architectures
• Excellent problem-solving skills and the ability to architect scalable automation solutions
• Strong communication skills and ability to work cross-functionally
• Comfortable managing multiple projects in a dynamic, fast-paced environment

We are establishing R&D center in Kyiv and looking for talents to join our team.  We expect this manager to work closely with the team's current Product Owners, Delivery and Project managers, Architects while owning the engineering roadmap and providing career guidance to the team. 

RESPONSIBILITIES

• Leading teams of engineers and accelerating their growth by providing thoughtful feedback, technical mentorship, and effectively manage performance 
• Working hands-on with your team and stakeholders to enable rapid delivery of features and technical solutions that make a positive user impact
• Collaborating with business leads across the company to define milestones and deliveries for new functionality to be added to existing applications
• Work with your teams under tough deadlines to design, build, and deliver projects
• Ensure processes and training are in place for continuous improvement in our services  
• Continuously work towards improving team efficiency and engineering capacity by improving the flow and addressing technical debt in our products and processes

REQUIREMENTS

• You are a strong motivator, leader, team player with a record of leading and mentoring employees 
• You bring about 7+ years of experience as a technology leader with a proven track record of leading Engineering teams  
• Experience working with stakeholders and contributing to product definition.  
• Profound knowledge in parts of our tech stack - Java, Kafka, RabbitMQ, Redis / Aerospike, Relational & NoSQL Databases  
• Experience with Docker, Kubernetes, ELK, Grafana, Prometheus  
• Understanding of large scale, distributed systems, microservice architecture  
• Experience in recruiting, retaining and inspiring highly effective software engineering teams

TECHNOLOGY STACK  

Microservice architecture, Java 21, Java 25, Spring Boot 3.5+, JPA, JDBC, PostgreSQL, Kafka, Google Cloud Platform, Kubernetes, Docker, Testcontainers, Gradle

RESPONSIBILITIES 

• Development of new business initiatives, an extension of existing ones 
• Taking an active part in improvements and optimizations to the systems 
• Resolve technical problems, critical thinking on the development approach 
• Be part of a cross-functional team with end-to-end responsibility for the result 

 REQUIREMENTS 

• 3+ years of commercial development experience using Java-related technologies 
• 1+ years of working experience with API development 
• Hands-on experience with microservice architecture 
• Ambition to write high-quality code covered with integration tests 
• Solid debugging and troubleshooting skills 
• Proactive and result-oriented mindset 
• Strong problem-solving skills 
• Good level of English

The DBA team manages database availability, security, and performance, ensuring data integrity and efficient access. They handle backups and user permissions while providing proactive support.

RESPONSIBILITIES

• Design and maintain database systems, ensuring high availability and reliability tailored to each end user’s role 
• Implement databases aligned with specific user information needs and operational requirements 
• Define user permissions and facilitate precise data distribution, ensuring timely and accurate access 
• Leverage high-speed transaction recovery techniques and establish regular data backups to ensure data integrity 
• Minimize database downtime, tuning parameters to maximize query performance and responsiveness 
• Provide both proactive and reactive data management support to ensure uninterrupted operations 
• Develop, enforce, and document comprehensive database policies, procedures, and standards 
• Conduct regular tests and evaluations to safeguard data security, privacy, and integrity 
• Monitor database performance, apply updates, and implement patches to maintain optimal operation 

REQUIREMENTS

• Experience: Proven background in database administration, IT, database architecture, or a related field 
• Technical Skills: Hands-on experience with database standards and end-user applications 
• Data Integrity & Security: Strong knowledge of data backup, recovery, security, and integrity protocols for SQL or NoSQL engines 
• System Proficiency: Experience with GNU/Linux server environments 
• Database Design: Familiarity with database design principles and documentation practices 
• Programming Knowledge: Basic familiarity with programming languages 
• Problem Solving: Strong analytical skills with a capacity to approach challenges algorithmically 
• Education: BS degree in a computer discipline or a relevant certification 

NICE TO HAVE

• Expertise with MySQL and PostgreSQL
• Familiarity with cloud technologies like GCP and AWS
• Experience with version control systems such as GitHub and Bitbucket

The DBA team manages database availability, security, and performance, ensuring data integrity and efficient access. They handle backups and user permissions while providing proactive support. 

RESPONSIBILITIES  

• Develop and maintain database systems to ensure high availability and tailored performance for each user’s unique needs 
• Design databases that effectively address end-user information requirements 
• Manage user permissions and facilitate precise data distribution to ensure the right data reaches the right people, in the right format, at the right time 
• Utilize high-speed transaction recovery and robust backup procedures to safeguard data 
• Proactively reduce database downtime and fine-tune parameters for optimal query performance 
• Provide both proactive and responsive support for seamless data management
• Define, uphold, and document database policies, procedures, and best practices 
• Conduct regular tests and evaluations to uphold data security, privacy, and integrity 
• Monitor database performance continuously, making necessary changes and applying new patches and updates when needed 

REQUIREMENTS 

• Demonstrated experience in database administration, IT, database architecture, or a similar field 
• Expertise in PostgreSQL 
• Practical experience with database standards and end-user applications 
• Strong knowledge of data backup, recovery, security, integrity, and SQL or NoSQL engines 
• Familiarity with GNU/Linux server environments 
• Skilled in database design and documentation 
• Previous experience using DBA case tools (both frontend and backend) and third-party tools 
• Background in replication and load balancing technologies 
• Basic familiarity with programming languages 
• Excellent problem-solving skills and the ability to think algorithmically 
• BS degree in computer science or a related field, or relevant certification 

NICE TO HAVE 

• Proficiency in MySQL 
• Knowledge of cloud platforms like GCP and AWS 
• Familiarity with version control systems, including GitHub, Bitbucket, etc. 

As a Scrum Master you will be responsible for the Payment project — an out-of-the-box cashier solution for the business, giving a flexible payment and reporting tool with one single API integration.

RESPONSIBILITIES

• Organize and facilitate daily stand-ups, sprint refinements and plannings, reviews and retrospectives.
• Coach the development teams to practice agile principles of collaboration, visibility, prioritization and self-organization
• Establish workflows and processes by recommending improvements and changes to best practice
• Identify and mitigate potential risks, obstacles, and distractions before they impact delivery or prevent the team from meeting sprint goals
• Encourage communication and effective collaboration, facilitate discussions and conflict resolution
• Ensure retrospective action items are tracked, implemented, and reviewed for impact
• Be the point of contact for external communications (e.g. management, stakeholders)
• Work closely with Product Owners and Team Leads to have good understanding of the product priorities and goals, handle backlog and new requests
• Create dashboards and reports with productivity metrics and useful KPIs

REQUIREMENTS

• Proven experience as a Scrum Master, Project Manager, or in a related role within a Scrum team
• In-depth understanding of Agile methodologies and the Scrum framework
• Strong knowledge of the Software Development Life Cycle (SDLC)
• Experience working closely with development teams, fostering collaboration and ensuring smooth delivery
• Exceptional organizational and time management skills
• Excellent communication and stakeholder management abilities
• Ability to multitask, prioritize effectively, and synchronize efforts across teams
• Proficiency in both written and spoken English
• Hands-on experience with Jira and Confluence for project tracking and documentation

NICE TO HAVES

• Scrum Master certification
• Technical background

TECHNOLOGY STACK

RESPONSIBILITIES  

• Development of new business initiatives, an extension of existing ones  
• Taking an active part in improvements and optimizations to the systems  
• Resolve technical problems, critical thinking on the development approach  
• Be part of a cross-functional team with end-to-end responsibility for the result 

REQUIREMENTS  

• 3+ years of commercial development experience using Java-related technologies
• 1+ years of working experience with API development
• Hands-on experience with microservice architecture
• Ambition to write high-quality code covered with unit tests
• Solid debugging and troubleshooting skills 
• Proactive and result-oriented mindset
• Strong problem-solving skills
• At least Upper-Intermediate English level