At Ripple, we’re building a world where value moves like information does today. It’s big, it’s bold, and we’re already doing it. Through our crypto solutions for financial institutions, businesses, governments and developers, we are improving the global financial system and creating greater economic fairness and opportunity for more people, in more places around the world. And we get to do the best work of our career and grow our skills surrounded by colleagues who have our backs. 

If you’re ready to see your impact and unlock incredible career growth opportunities, join us, and build real world value.

THE WORK:

Ripple Treasury (formerly GTreasury) is the leading innovator of integrated SaaS treasury and risk management solutions for the digital treasurer. Developed with the latest technology, Ripple Treasury empowers organizations on their path to strategic treasury. It enables total access to cash, liquidity, payments, and financial risk management. 

We’re hiring a Client Support Analyst to join our growing global team. You’ll be the front line for clients using our treasury management platform—the person they rely on to solve problems, answer questions, and keep things moving.

You’ll work closely with teams across the business to deliver fast, thoughtful solutions and make sure clients feel supported every step of the way. Along the way, you’ll get hands-on exposure to how leading global organizations manage treasury and financial risk.

WHAT YOU'LL DO:

• Be the front line for our clients and a trusted partner across the business—you’re who people count on when things matter most
• Own issues end-to-end: troubleshoot, communicate clearly, and drive fast, high-quality resolutions that build trust and long-term relationships
• Manage and prioritize incoming requests to hit SLAs without sacrificing quality (and know when to flex when things get busy)
• Get hands-on with the systems behind the scenes—dig into payment formats, extracts, connectivity (inbound/outbound), and Alliance Lite 2 to diagnose and resolve issues
• Work cross-functionally with Customer Success, Account Managers, Solutions, and Engineering to solve complex problems and keep clients moving forward
• Escalate when needed with clear, well-documented context that helps Development move quickly
• Spot patterns in client issues and turn them into actionable insights to improve our product, processes, and overall client experience
• Continuously look for ways to make support faster, smarter, and more scalable as we grow
• Provide reliable coverage beyond standard business hours—including weekends and holidays when needed—to ensure clients are consistently supported and critical issues are addressed without delay

WHAT YOU'LL BRING:

• You’re curious and solutions-driven—you like figuring things out and moving fast in environments where priorities shift and no two days look the same
• You break down complex technical issues into clear, actionable steps and communicate them in a way that actually makes sense to clients and teammates
• You’re organized and can juggle multiple priorities without dropping the ball (or letting things stall)
• You build trust quickly and know how to balance strong client advocacy with good judgment
• You sweat the details, take ownership, and care about getting things right
• You’ve worked in B2B technical support, ideally in a SaaS environment, and are comfortable navigating APIs, bank connectivity, and payment formats is a bonus
• You’re a strong troubleshooter who can read logs, dig into issues, and work through complex systems without getting lost
• You have working knowledge of SQL and reporting tools; experience with RSA, Symantec, or similar tools is a nice to have
• Familiarity with treasury, banking, or accounting concepts is a big plus
• You’re comfortable operating in ambiguity, especially when documentation is limited, and you don’t wait around to be told what to do
• You’re proactive, always learning, and constantly looking for ways to improve how things work

About the Role

Our Product Pricing & Monetization team sits at the intersection of product and commercial strategy, responsible for holistic pricing and packaging across Gusto's full product suite.

We're looking for a Senior Pricing and Monetization Manager to focus across our platform. portfolio including Gusto Payroll, Gusto Time management and HR, and our suite of embedded financial services for employers and employees. You'll collaborate closely with product, sales, marketing, data, engineering, and finance, with work that is visible to Gusto leadership.

What You'll Do

• Work in partnership across Product, Finance, Marketing, and Go-to-Market to review and recommend monetization and pricing strategies for new product launches and our existing portfolio.
• Be a world-class operator, owning and delivering on cross-functional projects and commercial go-to-market initiatives. In an AI-native environment, strategy, ownership, and execution goes broad. You will be asked to learn, adapt and grow your range of expertise.
• Help shift from a commercial strategy and operations function, to an AI-powered builder program. You’ll ship MVPs, Proof of Concepts, and pilots right into market.
• Decide, Build, and Monitor the key Pricing and Monetization KPIs across our product and go-to-market portfolio.
• Be the pricing and monetization expert and go-to-partner for Monetization and Commercial strategy.
• Work closely with key stakeholders such as: Product, Product Marketing, Sales, Data Science, and Finance. Products will have direct executive line-of-sight and direct impact to our product and business.

What We're Looking For

• Background in fintech, business banking, retirement, E-commerce, payroll, or HR back office SaaS
• Background in B2B / B2C Saas in Payroll, HR, Fintech, ECommerce or related field.
• An AI-native operator who can go from strategy to execution quickly, building Agents instead of processes. You’ll be an expert in Claude.ai, Claude Code, and Cursor.
• A strong analytical mindset with strong attention to detail and creative problem-solving ability. Able to use AI tools to conduct end-to-end technical data analysis.
• Executive relationship management and communication. You’ll be presenting and working on topics for our executives, board, and senior leaders across Gusto.
• Exceptional cross-functional stakeholder management and relationship-building skills. Your success will be defined by your ability to move a broad set of stakeholders towards a common goal.
• Clear, concise communicator, able to distill complex ideas for any audience
• Thrives in fast-moving environments; able to pivot quickly and manage competing priorities
• Curious, growth-oriented, and genuinely passionate about pricing

Nice to Have

• Experience developing and delivering pricing and go-to-market recommendations in product, marketing, finance, or consulting.
• Experience with technical pricing research, like conjoint or max diff analysis, or other quantitative research techniques. 
• Expertise in technical data analysis skills, like SQL, Python or R. Expect underlying foundation coupled with ability to use AI to execute.
• Familiarity with the latest AI tools to help with coding or data analytics tools such as Claude, Cursor, Gumloop

Compensation

Our cash compensation amount for this role is targeted at $152,000 - $180,000/yr in Denver, Phoenix, and Atlanta, and $180,000 - $218,000/yr for San Francisco & New York. The salary range for Toronto is CAD 133,000 - 160,000. Final offer amounts are determined by multiple factors including candidate experience and expertise and may vary from the amounts listed above.

#LI-Hybrid

Who we are

About Stripe

Stripe is a financial infrastructure platform for businesses. Millions of companies - from the world’s largest enterprises to the most ambitious startups - use Stripe to accept payments, grow their revenue, and accelerate new business opportunities. Our mission is to increase the GDP of the internet, and we have a staggering amount of work ahead. That means you have an unprecedented opportunity to put the global economy within everyone's reach while doing the most important work of your career.

About the team

The Pricing Strategy team is part of Stripe's Product Marketing organization and is responsible for how Stripe prices its products. Our work is highly cross-functional and we partner closely with Product, Finance, and Sales to tackle some of Stripe's most visible and commercially impactful decisions. We're looking for someone who can blend financial analysis, strategic thinking, and stakeholder engagement to help us price new products and evaluate their pricing performance as the products evolve.

What you’ll do

• Be deeply analytical. You are energized by complex, ambiguous pricing questions and are comfortable going deep in the data to find answers
• Be a storyteller. You can translate complex, nuanced findings into compelling, actionable narratives that resonate with senior stakeholders and drive the organization to action 
• Be a pragmatic problem-solver. You are comfortable making and defending well-reasoned judgments even when data is imperfect or incomplete, and know how to ask the right questions and find creative analytical approaches to move forward with confidence
• Be a collaborator. You partner effectively across Engineering, Product, Finance, and Sales to drive alignment and get things built

Responsibilities

• Drive pricing analytics and strategy by conducting rigorous analysis on ambiguous, high-impact questions about Stripe's business, and translating findings into clear recommendations that shape pricing decisions and commercial strategy
• Uncover growth opportunities by analyzing pricing realization, identifying products where pricing adjustments may be warranted, and understanding how factors like multi-product adoption and user churn shape the economics of our business
• Accelerate the pace of pricing decisions by codifying solutions to the complex, recurring analytical questions that sit at the core of Stripe's pricing strategy
• Improve our data and systems infrastructure by identifying gaps in how we capture and evaluate pricing outcomes, and partnering cross-functionally with Engineering, Product, and Data teams to design and implement robust, scalable solutions

Who you are

We're looking for someone who meets the minimum requirements to be considered for the role. If you meet these requirements, you are encouraged to apply. The preferred qualifications are a bonus, not a requirement.

Minimum requirements

• Bachelor’s degree in a STEM or business major (e.g., Computer Science, Math, Statistics, Engineering, Business Administration)
• 5+ years of experience in data-intensive roles with a focus on translating insights into strategic business outcomes
• Strong analytical ability, proficiency with SQL (minimum of 3 years advanced SQL) and strong understanding of data relationships
• Proven ability to collaborate cross-functionally (e.g., Product, Engineering, Finance teams)
• Excellent verbal and written communication skills 
• Ability to toggle between high-level strategy and granular system details

Preferred qualifications

• Master’s degree in a STEM major
• Domain knowledge in pricing and/or GTM
• Experience in fast-paced environments (e.g., high-growth fintech, tech, or management consulting)
• Familiarity with Python, R, or similar languages for advanced data manipulation

Who we are

About Stripe

Stripe is a financial infrastructure platform for businesses. Millions of companies - from the world’s largest enterprises to the most ambitious startups - use Stripe to accept payments, grow their revenue, and accelerate new business opportunities. Our mission is to increase the GDP of the internet, and we have a staggering amount of work ahead. That means you have an unprecedented opportunity to put the global economy within everyone's reach while doing the most important work of your career.

About the team

Treasury Operations is integral to the strategy, execution and support of many of Treasury Finance’s core functionalities (cash management, investment management, payments processing, risk management and compliance).  This role will reside within our Liquidity Management team and work closely with our Capital Markets and Capital Financial Risk Management teams.

What you’ll do

At its core, Stripe is a Treasury company and we are building a top-notch Treasury Operations team to support our critical functions. In addition to day-to-day operational support across the Treasury Finance functions, you will help drive the transformation towards more efficient and automated processes, helping build tools and systems to create operational excellence within each aspect of Treasury Operations.  You will also help to develop metrics to ensure we’re continuously improving our processes and infrastructure to support and scale new products with the goal of a world-class Treasury Operations function.

Responsibilities

• Support our cash management processes (including funding, cash position rebalancing, forecasting and other aspects of treasury operations)  
• Help manage settlement operations relating to FX and interest rate trading, investigation of breaks and aged items, and bank partner relationship management in market
• Analyze and optimize funds flows across a number of areas including product/user requirements, costs, working capital, liquidity risk, and other constraints leveraging system solutions where possible
• Develop and implement Treasury Finance policies, procedures, risk assessment and controls across a number of operational functions
• Iterate on metrics in partnership with Data Science to build on observability of our daily operational processes
• Liaise with audit, risk and compliance team to ensure adherence to internal and external controls and regulatory reporting requirements

Who you are

We're looking for someone who meets the minimum requirements to be considered for the role. If you meet these requirements, you are encouraged to apply. The preferred qualifications are a bonus, not a requirement.

Minimum requirements

• 10+ years of Treasury experience, preferably within liquidity management, financial risk management and process improvements
• Strong problem-solving skills. You enjoy “rolling up your sleeves” to dive into details of a complex problem to come up with scalable solutions
• Experience building processes and leveraging systems, data and AI to scale treasury operations
• Strong communication skills to build cross functional relationships
• Fast learner, with exceptional attention to detail, and ability to multi-task and navigate a fast-paced environment with tight deadlines and flexibility with changing requirements

Preferred qualifications

• Strong knowledge of payments industry
• Knowledge of regulations that pertain to the payments and financial services industry
• Experience with Python, SQL, R, or equivalent
• Experience with a variety of AI tools

SPACE SYSTEMS

Rocket Lab’s Space Systems team is responsible for every satellite and satellite component made by Rocket Lab: from complete satellites destined for missions to the Moon and Mars, to the individual components and subsystems that make up a satellite like solar panels, flight software, reaction wheels and star trackers, separation systems, radios, and more. Our Space Systems team is made up of engineers, technicians, and designers who design, create, and put together our own satellites for missions across the commercial, government, and defense sectors, or who build and assemble satellite hardware and software that supports other satellite missions.

PROGRAM MANAGER II/SENIOR, ADCS COMPONENTS

Based out of Rocket Lab's office in Toronto, Canada, the Program Manager, ADCS Components is responsible for managing programmatic internal and customer-facing activities for the Rocket Lab Attitude Determination and Control System (ADCS) component programs. The role is primarily focused on close collaboration with Production, Engineering, and Operations teams to gather the information needed to prepare higher level plans, forecasts and responses required both internally and by the customers.

The role requires technical knowledge of the satellite ADCS system in general, and reaction wheels and star trackers in particular, in order to understand nuances in the product’s production and testing; and to independently convey the feedback to their customers in a concise and cohesive manner. The Rocket Lab ADCS line of products currently spans several reaction wheel and star tracker models. This position reports to the Senior Director of Business Development, ADCS Components.

(Please note: this position can be hired at the Program Manager II, Senior Program Manager I, or Senior Program Manager II level)

WHAT YOU’LL GET TO DO:

• Lead program management activities and act as the customer interface throughout execution of ADCS Component programs that may include units in production, Non-recurring Engineering (NRE) services, or a combination of both.
• Interface with Engineering/Production/Quality teams and be responsible for delivery of End Item Data Packages to customers in a timely manner. 
• Collect inputs from Customers and internal Production team to plan production operations at all time scales (yearly, quarterly, monthly and weekly) that complies with customer constraints and requirements. This includes:
• Yearly plans that feed procurement, facilities, and resource planning activities
• Quarterly and monthly plans that feed tactical decisions and prioritizations
• Weekly plans that inform logistics, accounting and shipping activities  
• On an ongoing basis, track production and inventory at a level sufficient for estimating lead time for incoming RFQs.
• Manage onboarding and intake process for all new customers and new orders. For international orders, manage export permit applications until completion.
• On an ongoing basis, track progress in production, procurement, shipping, and related activities (e.g., NCRs) at a level sufficient to identify risks to customer need dates and internal revenue targets.
• Provide input on risks and opportunities to weekly, monthly, and quarterly meetings with finance and executive teams.
• Manage customer communication from order acceptance onward, including customer support requests made post-delivery.
• Monitor high-probability opportunities in pipeline/forecast to identify risks and opportunities in advance of order receipt.
• Manage incoming RMAs between Rocket Lab and its customers.
• Develop strong relationships across all levels of the business to ensure alignment, efficiency, and collaboration, including coordinating with stakeholders at various divisions within Rocket Lab.
• Facilitate further growth of existing business opportunities and nurture relationships with existing customers to develop additional business opportunities.
• Other duties as assigned or required.

YOU’LL BRING THESE QUALIFICATIONS AS PROGRAM MANAGER II:

• Bachelor’s degree in engineering or other technical discipline.
• 2+ years of experience working with contractors in the aerospace or defense industry.
• Preliminary knowledge of typical satellite hardware product customer requirements and associated technical solutions, needs, schedules, and costs.
• Exposure to spacecraft component manufacturing processes in a supporting role.

YOU’LL BRING THESE QUALIFICATIONS AS SENIOR PROGRAM MANAGER I:

• Bachelor’s degree in engineering or other technical discipline.
• 5+ years of experience working with contractors in the aerospace or defense industry.
• Advanced knowledge of typical satellite hardware product customer requirements and associated technical solutions, needs, schedules, and costs.
• Experience in managing spacecraft component manufacturing processes as the primary program manager.

YOU’LL BRING THESE QUALIFICATIONS AS SENIOR PROGRAM MANAGER II:

• Bachelor’s degree in engineering or other technical discipline.
• 8+ years of experience working with contractors in the aerospace or defense industry.
• In-depth knowledge of typical satellite hardware product customer requirements and associated technical solutions, needs, schedules, and costs.
• Experience in managing multiple high-value spacecraft component manufacturing processes as the primary program manager. 

THESE QUALIFICATIONS WOULD BE NICE TO HAVE:

• Master’s or PhD in aerospace engineering or related engineering field; or business.
• Experience in design/manufacture of reaction wheels and/or star trackers.
• Demonstrable record of success in program management and/or engineering management of satellite ADCS products.
• Proficient in all Microsoft Suite products, including MS Project.
• Excellent verbal and written communication and presentation skills.
• Personable and able to interface well with customers, and present to large groups.
• Experience working with geographically disperse teams on fast-paced projects.
• Ability to take ownership and action on challenges and step up to manage tough situations while encouraging colleagues to do the same.

ADDITIONAL REQUIREMENTS:

• Availability outside of normal business hours and/or weekends as dictated by the programs and customers’ location/time zone.
• This is a fully in-person position requiring presence in the office 5 days a week.
• Specific vision abilities required by this job include close vision, distance vision, peripheral vision, depth perception, and the ability to focus.
• Regularly required to sit, use hands and fingers, operate computer keyboard and controls, and communicate verbally and in writing.
• Must be physically able to commute to buildings.
• Occasional exposure to dust, fumes and moderate levels of noise.

We are looking for a Senior Data Scientist. You will shape the future of people-facing and business-facing products we build at Pinterest. Your expertise in quantitative modeling, experimentation and algorithms will be utilized to solve some of the most complex engineering challenges at the company. You will collaborate on a wide array of product and business problems with a diverse set of cross-functional partners across Product, Engineering, Design, Research, Product Analytics, Data Engineering and others. The results of your work will influence and uplevel our product development teams while introducing greater scientific rigor into the real world products serving hundreds of millions of pinners, creators, advertisers and merchants around the world.

What you’ll do

• Develop best practices for instrumentation and experimentation and communicate those to product engineering teams to help us fulfill our mission - to bring everyone the inspiration to create a life they love.
• Bring scientific rigor and statistical methods to the challenges of product creation, development and improvement with an appreciation for the behaviors of our Pinners.
• Build and prototype analysis pipelines iteratively to provide insights at scale while developing comprehensive knowledge of data structures and metrics, advocating for changes where needed for product development.
• Work cross-functionally to build and communicate key insights, and collaborate closely with product managers, engineers, designers, and researchers to help build the next experiences on Pinterest.
• Leverage AI to seek faster execution (i.e. draft, prototype, outline) and explore alternative options (i.e. iterate, compare approaches).
• Leverage AI to synthesize information (summarize, distill themes) and automate repeatable tasks (documentation, reporting, QA checks).

What we’re looking for

• • 5+ years of experience analyzing data in a fast-paced, data-driven environment with proven ability to apply scientific methods to solve real-world problems on web-scale data.
  • Extensive experience solving analytical problems using quantitative approaches including in the fields of Statistics, Machine Learning, Forecasting, Econometrics or other related fields.
  • Experience solving problems within digital advertising is preferred.
  • Familiarity with online experimentation and its pitfalls.
  • A scientifically and statistically rigorous approach to analysis and data.  You rely on statistically valid approaches to problems and have a well-tuned sense of skepticism, attention to detail and commitment to high-quality, results-oriented output.
  • Ability to manipulate large data sets with high dimensionality and complexity; fluency in SQL (or other database languages) and a scripting language (Python or R).
  • Excellent communication skills and ability to explain learnings to both technical and non-technical partners, including Product and Machine Learning teams.
  • A team player who’s able to partner with cross-functional leadership to quickly turn insights into actions.
  • Demonstrated ability to use AI to improve speed and quality in your day-to-day workflow for relevant outputs.
  • Strong track record of critical evaluation and verification of AI-assisted work (e.g., testing, source-checking, data validation, peer review).
  • High integrity and ownership: you protect sensitive data, avoid over-reliance on AI, and remain accountable for final decisions and deliverables.
  • Bachelor’s or Master’s degree in a relevant field such as Data Science, or equivalent experience.

This job posting is for an open vacancy. Please note that the company utilizes artificial intelligence to screen applicants for the positions.

Relocation Statement:

• This position is not eligible for relocation assistance. Visit our PinFlex page to learn more about our working model.

In-Office Requirement Statement:

We let the type of work you do guide the collaboration style. That means we're not always working in an office, but we continue to gather for key moments of collaboration and connection.

This role will need to be in the office for in-person collaboration 1-2 times per half and therefore can be situated anywhere in Ontario. 

#LI-HYBRID

#LI-CH1

We’re looking for a Staff Technical Program Manager who will be part of a cross-functional team at IonQ whose mission is to deliver the world’s best quantum solutions in life sciences on the world’s best quantum computers to solve the world’s most complex and impactful problems. This role is open as part of IonQ’s Quantum Applications team based in either Gothenburg, Sweden or Toronto, Canada. You will work closely with partners within the life sciences innovation ecosystem and beyond to create new hybrid quantum applications with significant commercial impact.

In this role, you will lead a talented team of application scientists to deliver the next generation of quantum computing solutions to real-world customers in the advanced health care and life sciences (HCLS) domain. You’ll work with principal investigators, product managers, customers and innovation partners to drive complex projects through initiation, planning, execution, monitoring, controlling and completion. You will support the delivery of a wide variety of initiatives ranging from bespoke quantum solutions, performance-optimized quantum libraries and platforms, as well as first-of-a-kind quantum applications. You will also help develop multi-generational technology and product roadmaps.

Responsibilities: 

• Drive efficient end-to-end delivery of novel quantum HCLS applications built for IonQ quantum computers.
• Lead the transition of technology and capabilities from R&D to commercialization. Define and measure success metrics for each stage of development.
• Create and manage timelines of complex projects, their documentation, milestones and deliverables. Ensure that project dependencies are met, cross-functional resources are aligned, and project teams move forward at a rapid pace.
• Conduct risk analysis and develop risk mitigation plans that result in the successful delivery of projects. Stay ahead of the projects by proactively tackling emerging risks.
• When necessary, roll up your sleeves, dive into technical details, and lead problem solving efforts.
• Communicate with a wide base of stakeholders: internal and external, technical and non-technical. Drive stakeholder alignment and support.
• Maintain and promote operational rigor, reduce waste by implementing the right amount of process without slowing down innovation.
• Work with project, contracting, legal, finance and sales teams to develop proposals, technical volumes and financial reports; ensure regulatory, fiscal and IP compliance.
• Drive quality control and devops processes such as standard work, CI/CD, version control, code style/reviews and automated testing.
• Accommodate occasional travel and flexible work hours to communicate across time zones and ensure customer success, as needed.

You’d be a good fit with: 

• B.S. in physics, mathematics, engineering, computer science or another technical domain; or equivalent experience.
• Demonstrated prior experience working directly with clients to co-develop advanced computational modeling solutions.
• Demonstrated prior experience delivering complex innovative projects with a significant R&D component.
• Prior experience in information technology or R&D in the HCLS domain.
• Experience leading complex projects using project management tools such as GitHub, Jira, Smartsheet, etc.
• Outstanding written and verbal communication skills. Ability to lead through influence without formal authority.
• Strong commitment to customer advocacy, success and customer engagement.
• Ability to work effectively with a strong work ethic and close attention to detail. Capacity to manage a fast-paced dynamic team environment with constantly evolving roles and responsibilities.

You’d be a great fit with:

• M.S. or Ph.D in physics, mathematics, engineering, computer science or another technical domain; or equivalent experience.
• Working knowledge of quantum computing, quantum circuits and quantum software tools, e.g. Qiskit, Cirq, PennyLane.
• Demonstrated prior experience developing cloud and high-performance computing applications.
• Demonstrated prior experience transitioning first-of-a-kind software prototypes to commercial products.
• Subject matter expertise in the HCLS domain.

Location: This role will be based onsite in Gothenburg, Sweden, or Toronto, Canada.
Travel: 10% domestic and international, with a focus on visiting customers and partners
Job ID: 1401

At Tenstorrent, we build open, state of art compute for AI and RISC‑V. You will create and own our quality organization across hardware systems and custom silicon, setting the standards that let us scale fast without sacrificing reliability. This role requires regular domestic and international travel to suppliers, contract manufacturers, and Tenstorrent sites.

This role is hybrid, based out of Toronto, ON.

We welcome candidates at various experience levels for this role. During the interview process, candidates will be assessed for the appropriate level, and offers will align with that level, which may differ from the one in this posting.

Who You Are

• 7+ years driving hardware or semiconductor quality across design, process, incoming, supplier, and systems.
• Experienced with servers, PCs, and/or PCIe cards, plus ASIC or custom silicon quality.
• Comfortable leading global CM and supplier audits and traveling frequently worldwide.
• You have experience working in companies that have transitioned from R&D to Product focused. 
• Have built a quality org and QMS from zero and can explain your design choices.

What We Need

• Build the quality team from scratch, including org design, hiring, and cross‑functional ownership.
• Own the QMS, including ISO 9001, documentation, audits, KPIs, and continuous improvement.
•  Drive Design for Quality for hardware and silicon, from bring‑up through post‑silicon validation.
•  Define manufacturing controls, FMEAs, control plans, NPI quality gates, and supplier quality programs.

What You Will Learn

• How to apply open, state of art compute to demanding hardware and silicon quality problems.
• To shape quality culture, metrics, and supplier relationships for a fast‑growing silicon company.
• How reliability data, field returns, and standards like JEDEC and IPC drive product decisions.
• To scale quality systems that support hyperscaler, cloud, and semiconductor startup customers.

Tenstorrent offers a highly competitive compensation package and benefits, and we are an equal opportunity employer.

At Sony Music Entertainment Canada Inc., we fuel the creative journey. We have played a pioneering role in music history, from the first-ever music label to the invention of the flat disc record. We have nurtured some of music’s most iconic artists and produced some of the most influential recordings of all time. Today, we work in more than 60 countries, supporting a diverse roster of international superstars, developing and independent artists, and visionary creators. From our position at the intersection of music, entertainment, and technology, we bring imagination and expertise to the newest products and platforms, embrace new business models, employ breakthrough tools, and provide powerful insights that help our artists push creative boundaries and reach new audiences. In everything we do, we are committed to artistic integrity, transparency, and entrepreneurship.

You will be assisting the Marketing team and Project Managers at the label to successfully bring to life our roster’s upcoming album rollouts. OVO Sound is a small, intimate team of people who are passionate about culture, entertainment, music and most importantly the artists signed to the label. From time to time, you may be asked to assist with additional responsibilities that are reasonably related to your role and skill set. These responsibilities support the team’s day‑to‑day operations and the label’s broader efforts to grow its artists and brand.

As a marketing intern you will:

• Assist with planning and executing album and single release campaigns
• Support day-to-day rollout activities for artists, including scheduling, content coordination, and campaign tracking
• Help create and organize marketing plans and promotional timelines
• Collaborate with A&R and digital teams to support campaign execution
• Contribute creative ideas for social media, content, and fan engagement initiatives
• Track campaign performance (streams, social engagement, etc.) and assist with post-release reports
• Support administrative and organizational tasks related to ongoing projects

Qualifications:

• Possess a strong work ethic, strong organizational skills and focused attention to detail with a sense of urgency
• Great communication, oral and written skills are a must
• Be proactive, passionate and driven to learn about all aspects of the music industry
• Previous experience working in the music industry
• Strong Computer Skills - Proficient in Word, Excel, PowerPoint, Outlook

What We Give You:

• You join a vibrant global community with the opportunity to channel your passion every day. 
• A modern office environment designed for you, empowering you to bring your best. 
• Investment in your professional growth and development enabling you to thrive in our vibrant community. 
• The space to accelerate progress, positively disrupt and create what happens next. 
• We give you the platform to champion positive change, with the opportunity to contribute to our social impact, diversity, equity and inclusion initiatives. 

Sony Music Entertainment Canada Inc., is committed to Employment Equity and maintaining a diverse workforce. Job applicants with a disability who require reasonable accommodation for any part of the application or hiring process can contact our People Experience team. Reasonable accommodation will be determined on a case-by-case basis and your request will be responded to as soon as possible.

Applications will be accepted until 9:00am EDT on Monday, 11 May 2025

Status: Permanent
Hours: 37.5 hours/week

At the core of Doctors Without Borders/Médecins Sans Frontières (MSF) Canada’s identity is a commitment to medical ethics, independence, neutrality, and impartiality. We go where people’s medical needs are greatest. These ideals have driven every aspect of our work – from medical care and logistical coordination, to finance and communications – since MSF was established in 1971.

Under the guidance of the Senior Manager of Philanthropy this role is responsible for producing high-value philanthropic communications that drive fundraising results for legacy, major gifts, corporate and foundation giving. You will be coordinating with operational centers and Canadian office stakeholders to gather information and produce persuasive proposals, and reports that attract major and multi-year gift commitments.

A core function of this role is creating original donor communications in both English and French, writing directly in each language to authentically engage MSF Canada’s diverse donor community, which includes a significant francophone population. Bilingual writing proficiency reflects our commitment to connecting with donors in the language of their choice.

MSF Canada is looking for someone who will be responsible for the following:  

• Deliver compelling, donor-centered philanthropic materials in English and French that consistently inspire investment and deepen donor engagement. Written communications lead to increased donor interest, larger gift commitments, and positive feedback from both internal teams and external funders.
• Translate complex operational information into persuasive narratives that clearly articulate the case for support. Proposals and reports are clear, strategic, EDI compliant and emotionally resonant, helping donors easily understand the impact of their contributions and encouraging continued or increased giving.
• Produce high-quality proposals, and reports that meet deadlines and exceed funder expectations. All submissions are delivered on time, with minimal revisions, resulting in a high rate of successful funding outcomes and renewal opportunities.
• Proactively collaborate with internal stakeholders to surface strong programmatic content and shape fundraising opportunities. Build strong relationships with Donor Engagement Officers, Content Writers, and Communications leads to produce materials that reflect a cohesive organizational voice and vision.
• Continuously strengthen the quality and strategic alignment of philanthropic communications to maximize fundraising outcomes. Written products evolve to become increasingly donor-centered, data-informed, and aligned with organizational fundraising strategies, contributing to year-over-year revenue growth.

The successful candidate will bring MSF Canada:  

• Demonstrated professional experience in writing, grant writing, journalism, or a related field, successfully partnering with gift officers to secure significant funding from diverse private donors and public funding.
• Advanced written proficiency in both English and French, with demonstrated ability to produce clear, compelling, and donor-appropriate content in both languages.
• Exceptional writing, editing, and storytelling skills with the ability to tailor content for high-value donors while maintaining operational accuracy. Ability to adapt tone, voice, and style to reflect the values and priorities of both francophone and anglophone donors.
• Clear understanding of philanthropic fundraising practices, restricted funding mechanisms, and donor stewardship principles, including knowledge of compliance requirements related to Canadian charitable giving.
• Familiarity with basic design principles; able to produce visually appealing reports and materials  for greater donor engagement.
• Ability to translate complex operational, financial, and medical information into accessible and compelling narratives for a donor audience.
• Highly organized, deadline-driven, and able to manage multiple projects simultaneously in a fast-paced environment.
• Collaborative spirit and excellent interpersonal skills; comfortable working across departments and with international colleagues.
• Proficiency with MS Office Suite (Word, Excel, PowerPoint), Asana, and content management systems

MSF Canada will provide:

• Starting 4 weeks' of vacation per year 
• Access to an Employee and Family Assistance Program (EFAP) 
• Flexible work hours and a hybrid working model (minimum 40% in office) 
• An accessible open concept, shared office space with bookable workstations (consisting of sit/stand desks, swivel chair, laptop with dock and double monitors) and various sized meeting rooms  
• A commitment to incorporating equity, diversity, and inclusion in everything  
• 5% RRSP contributions (no employee matching required) 
• Health Spending Account 
• Lifestyle Spending Account 
• Group insurance (Life, Dependent Life, AD&D) 
• Peace of Mind plan (prescription drugs, accidental dental, hospital care, etc.) 
• Annual professional development budget
• A positive and innovative office culture is based on core values of humanity, integrity and results

Candidates must be legally authorized to work in Canada; MSF Canada is not able to support or relocate candidates from outside Canada.

NOTE: Any questions or concerns regarding accommodation and accessibility may be addressed to ask.hr@toronto.msf.org.

What is GustoPro?

GustoPro is a cloud-based platform built specifically for accounting firms. It empowers firms to streamline payroll, people operations, and advisory services for their clients, all within a single, integrated platform. GustoPro features client dashboards, automated workflows, robust reporting, and seamless integrations with other accounting software — enabling firms to elevate their client service and accelerate practice growth. Learn more about GustoPro

About The Role

As a Partner Account Executive for GustoPro, you will play a critical role in expanding Gusto's footprint within the accounting market by recruiting new accounting firm partners, enabling them to succeed on the platform, and driving them to a healthy, self-sufficient state before transitioning them to an Account Manager.

Working directly with our Head of Sales and Head of GustoPro Sales, you will shape our new partner sales motion while owning the full arc of partner activation — from first conversation to a successful handoff. The benchmark that tells us activation is working: 10 net new clients added and the firm's 30-day enablement plan complete.

You'll engage with C-level executives and senior payroll specialists at accounting firms, with a focus on large regional and national players. You'll act as a consultant, understanding their unique needs and demonstrating how GustoPro can boost efficiency and help them realize more value for their clients while delivering upside for the firm.

The Partner Onboarding Agreement — a 30-day enablement contract signed at close — is your operating document once a firm is in. It defines milestones, role responsibilities across the firm, and the incentive structure that keeps both sides accountable through activation.

We're looking for a true "builder" — someone who's excited to wear multiple hats, design systems and processes, and run experiments. Comfort with a dynamic environment and the ability to pivot when needed is essential.

Here's what you'll do day-to-day

• Evangelize the GustoPro solution to prospective accounting firms to grow our market share and meet and exceed monthly/quarterly sales targets.
• Collaborate closely with Sales Leaders to build out and refine our new partner sales process, with a focus on accelerating sales cycles (target 60–90 days) and maximizing close rates.
• Conduct compelling and persuasive product demos that showcase the value of GustoPro using data and insights, tailored to resonate with accounting firm executives.
• Negotiate and execute the Partner Onboarding Agreement, aligning on a 30-day enablement plan and client pipeline targets from day one.
• Serve as the primary Gusto contact during the 30-day enablement period — keeping the Champion certification track, Practice Member Academy completion, and Practice Lead go-to-market readiness all on schedule.
• Hold the firm's Strategic Lead accountable to Champion designation and kickoff commitments in Week 1; track certification milestones and coordinate with the partner success team to unlock incentives on time.
• Support Practice Leads in running positioning and discovery workshops and building a migration candidate pipeline across their book of business.
• Drive the partner to 10 net new client adds within 90 days of signing — the activation benchmark — by leading regular status calls, removing blockers, and coordinating migration scheduling across practice areas.
• Coordinate co-marketing activation (co-branded materials, joint email campaigns) once the 10-client milestone unlocks co-op marketing funds, and ensure cross-sell products (HI, 401k, WC, R&D TC) are introduced as adoption deepens.
• Prepare a structured handoff brief for the receiving Account Manager — including certified contacts, migration status, QBR baseline, revenue and usage snapshot, and flagged growth opportunities — and facilitate a warm introduction.
• Navigate and update internal and external stakeholders, including C-suite executives at Gusto, partners, and cross-functional teams throughout the activation window.
• Leverage AI tools and technologies to enhance sales workflows, streamline partner communications, and derive actionable insights from data to drive more effective prospecting, pipeline management, and partner engagement.
• Travel as needed to partner offices for onsite meetings, as well as to industry events and conferences to represent Gusto and strengthen partner relationships.

Here's what we're looking for

• 6+ years total work experience in sales, account management, or customer success, with a strong focus on enterprise clients.
• 3+ years of experience selling B2B SaaS products or managing partner relationships, ideally to accounting firms or related businesses.
• A consistent track record of exceeding sales quotas and building long-term client relationships, including negotiating complex six-figure contracts.
• Experience and comfort working quick sales cycles (60–90 days average).
• Deep understanding of the accounting firm landscape, including their business models, challenges, and technology needs — particularly the CAS/advisory and payroll practices.
• Strong ability to articulate contractual, technical, and financial value points to partners, internal senior leaders, and executive leaders.
• Equally comfortable in a closing motion and a post-close enablement and coordination role — you see getting a firm to 10 clients as part of the sale, not separate from it.
• Strong analytical and problem-solving abilities — you're a strategic thinker who can identify risk and opportunity across a portfolio.
• Ability to quickly learn our product so you are credible with prospects and partners alike.
• Comfort and proficiency with AI-powered tools and technologies, with a willingness to adopt and integrate AI into daily sales and partner management workflows to improve efficiency and outcomes.
• Experience with CRM and sales software (e.g., Salesforce, ZoomInfo, Tableau).

Compensation

Our target on-target earnings (OTE) compensation for this role is $125,000/yr to $150,000/yr in Denver, Las Vegas, Chicago, Atlanta & most remote locations, $155,000/yr to $182,000/yr for San Francisco & New York and $120,000 to $180,000 CAD for Toronto. This OTE is structured with a target 70% base pay and 30% commission pay with an uncapped commission structure. Final offer amounts and the exact base/commission split are determined by multiple factors including candidate location, experience, and expertise and may vary from the amounts listed above.

Who we are

CloudKitchens helps restaurateurs around the world succeed in online food delivery - our goal is to make food more affordable, higher quality, and convenient for everyone. 

We take underutilized properties and transform them into smart kitchens so they can better serve restaurateurs, customers, and the neighborhoods they’re in. Every time we launch a new facility, we create jobs in that neighborhood, and we’re proud to provide a wide range of cuisines and options for healthy food at an affordable price.

We're changing the game for restaurateurs, whether they’re entrepreneurs opening their first restaurant, all the way through to your favorite global quick-service restaurant chains. 

What you’ll do

• Perform Routine and Complex Planned preventive maintenance on HVAC systems.
• Perform repairs on HVAC components, including hoods, exhaust fans, make-up air units, and DOAS units.
• Review Mechanical Startup, System Design Verification (SDV), & Testing, Adjusting, and Balancing (TAB) reports generated by 3rd-party contractors. 
• Intermediate planned preventative maintenance for electrical and plumbing systems.
• Maintain & operate Building Management Systems (BMS) to ensure thermal comfort in our facilities & remotely diagnose issues.
• Provide remote troubleshooting support to onsite Operations team members, Facility Managers, and 3rd-party mechanical contractors/service providers. 
• Develop commissioning & maintenance process/playbook in collaboration with managers and peers. Monitor successes & lessons learned, and evolve processes dynamically. 
• Conduct internal Engineering Systems Verification (ESV) at each new facility, wherein you will confirm proper functionality & installation of the major MEPS systems.
• Develop corrective action plans for deviations and issues, which may include coordination with the construction manager, facility manager, TAB agency, or with equipment vendors for warranty & maintenance issues.
  
  

What we’re looking for

• 4+ years of relevant technical experience.
• HVAC and/or Refrigeration certifications. 
• MEP engineering experience for an HVAC servicing company or large commercial / hospitality entity.
• Verbal and written communication skills.
• Willingness to learn and advance in a fast-paced environment.
• Ability to travel from site to site when needed.

Why join us 

• Demand for online food delivery is growing really fast! In the last 5 years, just in the US, the overall market has expanded 10X from $10B to $100B, and could expand to $500B- $1T by 2030.
• Changing the restaurant industry: You’ll be part of a team that helps restaurants succeed in online food delivery. 
• Collaborative environment: You will receive support and guidance from experienced colleagues and managers, helping you to learn, grow and achieve your goals, and you’ll work closely with other teams to ensure our customer’s success.
  
  

What else you need to know

This is a field-based role in the Greater Toronto Area with blended daily site and remote work. 

Job Type: Full-time - Onsite

Expected hours: 40 hours per week

Schedule:

• Monday to Friday.
• On call.
• Overtime.
• Weekends as needed.

Experience:

• HVAC/R: 4 years + (Required).
• Commercial Maintenance: 3 years + (Required).
• General Handyman Experience: 3 years + (Required).

Work Location: Greater Toronto Area.

Looking forward to sharing more about a Career of Substance at CloudKitchens.

Ready to join us as we serve those who serve others?

#LI-Onsite

About the Team

The Analytics team is looking for Data Analysts and Data Scientists to guide measurement, strategy, and tactical decision-making using Advanced Analytics approaches, as we expand our logistics platform across the globe. Data Scientists at DoorDash work to uncover insights and turn them into actionable recommendations, helping drive decisions for the entire organisation. Analytics is very integral to all operational areas at DoorDash.

About the Role

Data Science at DoorDash involves diving deeper into our data to solve crucial business problems, ideate & run experiments to solve for insights gleaned from this deep dive and work with a cross-functional team to drive real-world operational change. It is NOT just about building Machine Learning models and putting them into production. This is a rare operational and actionable data-driven experience. 

We solve many exciting challenges from all three sides of our marketplace including customer acquisition, balancing supply and demand, fraud and support, marketing, marketplace efficiency, and more. If you enjoy finding patterns amidst chaos, are excited to build a market from 0 to 1, and have experience using analytics to affect revenue, growth, operations or beyond, we're looking for someone like you!

You're excited about this opportunity because you will…

• Be a first-class thought partner to our product, business, finance and executive teams and help them make decisions on what’s next for DoorDash
• Use quantitative analysis and the presentation of data to see beyond the numbers and understand what drives our business
• Build full-cycle analytics experiments, reports, and dashboards using SQL, Python, R, or other scripting and statistical tools
• Produce recommendations and use statistical techniques and hypothesis testing and other experimentation techniques to validate your findings
• Provide insights to enable our cross-functional team to understand marketplace dynamics, user behaviours, and long-term trends
• Identify and measure levers to help move essential metrics and make recommendations
• Possess excellent stakeholder management skills, know how to effectively collaborate well with strategy, operations, product, finance and engineering and set priorities
• Be excited to travel to meet with business partners and the teams in each market

We're excited about you because… 

• 3+ years of experience in data analytics, consulting, or related role
• The insight to take ambiguous problems and solve them in a structured, hypothesis-driven, data-supported way
• The determination to initiate and lead/own strategic projects to completion with a cross-functional team
• Experience working with experimentation techniques (A/B testing, Causal Inference) and interpreting hypothesis testing
• Proficiency in at least one programming language (Python, R,...)
• Expertise with SQL queries, ETLs, etc… 
• Proficiency in one or more analytics & visualization tools
• Experience building and training statistical and machine learning models (classifiers, regression models...)

Notice to Applicants for Jobs Located in NYC or Remote Jobs Associated With Office in NYC Only

We use Covey as part of our hiring and/or promotional process for jobs in NYC and certain features may qualify it as an AEDT in NYC. As part of the hiring and/or promotion process, we provide Covey with job requirements and candidate submitted applications. We began using Covey Scout for Inbound from August 21, 2023, through December 21, 2023, and resumed using Covey Scout for Inbound again on June 29, 2024.

The Covey tool has been reviewed by an independent auditor. Results of the audit may be viewed here: Covey

S'more about the team

The Product Innovation team is looking for a  Senior Sensory & Ingredient Evaluation Specialist to serve as our lead technical evaluator and procurement liaison. Reporting to the Manager, Ingredient Strategy, you will be the engine behind our ingredient excellence. While the Manager sets the portfolio vision, you are the one "under the hood", standardizing how we test, validating new supplier submissions, and ensuring that our procurement tenders result in ingredients that are both cost-effective and culinary-approved.

• NOTE: This role requires in-office attendance 4 days a week. 

Lettuce share what this role will be responsible for

• Lead Sensory Evaluation: Own the execution of sensory testing for all new ingredient submissions. You will design and facilitate "Gold Standard" cuttings, ensuring every ingredient is tasted, tested, and scored against rigorous culinary benchmarks.
• Define "Best-in-Class" Testing: Develop and refine standardized testing protocols. Whether it’s testing the meltability of a new cheese or the shelf-life stability of a sauce, you ensure our methodologies are scientific, repeatable, and scalable.
• Procurement Technical Partner: Serve as the technical point of contact for the Procurement team during RFPs and tenders. You will analyze supplier samples, provide technical scorecards, and help Procurement understand the quality trade-offs in different sourcing options.
• Ingredient Development & Iteration: Work directly with vendors to "tweak" ingredients. If a spice blend isn't quite right or a protein is losing moisture, you’ll provide the technical feedback loop to suppliers to develop a better version for our boxes.
• Data Gatekeeper: Maintain the technical integrity of our ingredient database. You will ensure that sensory data, specification sheets, and testing results are meticulously documented to inform future SKU rationalization.
• Operational Validation: Ensure ingredients don’t just taste good in a lab, but perform in the real world. You’ll coordinate "home kitchen" stress tests to simulate how our customers will actually experience the product.
• All other duties, as assigned 

Sound a-peeling? Here's what we're looking for

• 4-year degree in Food Science, Culinary Science, or a related technical field. A deep understanding of food chemistry and sensory methodology is essential.
• 3+ years of experience in Sensory Science, Food R&D, Quality Assurance, or Technical Sourcing within the food industry.
• The "Procurement Mindset": You understand the basics of supply chain and tenders; you know that a great ingredient also has to be a viable business solution.
• Technical Palate: You have formal training or significant experience in sensory evaluation (e.g., Triangle testing, Descriptive Analysis) and can articulate flavour profiles with precision.
• Project Management Skills: You can juggle multiple "cuttings" and supplier samples simultaneously without losing track of the data.
• Software Savvy: Proficiency in Excel is a must; experience with sensory software (like Compusense or RedJade) or PLM systems is a major plus.
• You are:
• A "Foodie": You are genuinely obsessed with the difference between two types of soy sauce or the viscosity of a balsamic glaze.
• Adaptable: Able to navigate complex timelines and a high-volume portfolio. 
• Collaborative: You enjoy being the "technical glue" that holds Culinary and Procurement together.
• Analytically Rigorous: You don't just say something "tastes good"—you back it up with data and standardized metrics.

Let’s cut to the cheese, this is why you'll love it here

• Box Discount - Amazing discounts on 1 box per week! 75% discount on weekly HelloFresh and Chefs Plate meal kits AND 50% off weekly Factor meal box.
• Health & Wellness - Health & Dental benefits from day 1, a Health Spending Account, unlimited access to the Headspace app to meet your self-care needs, and 25% discount on GoodLife fitness memberships!
• RRSP Matching - Competitive RRSP matching program offered
• Vacation & PTO - Time off is also an important part of self-care! We offer generous vacation and PTO to help you create a good work-life balance. 
• Family Benefits - A parental leave top-up program for expectant parents.
• Growth & Development - We support your career progression, provide development opportunities, and invest in your continued learning through our organization wide L&D fund.
• Work Hard & Have Fun - From team socials to engaging company days, you’ll have plenty of opportunity to experience the fun!
• Diversity & Inclusion Initiatives - With impactful ERG’s like FreshPride, Women Empowered and LIMES, we are committed to our diversity, equity & inclusion efforts.
• Food Puns - this one is kind of a big dill if you haven’t already noticed. We even have some punny meeting room names!

Flexible Hybrid Approach

At HelloFresh, we know that flexible work arrangements are essential in enabling you to do your best work, while balancing your personal and life needs. Offering remote work flexibility, along with the opportunity to interact and collaborate in the office are all a part of creating a great employee experience. 

To meet these needs, we are pleased to provide Flexible Hybrid work. Flexible Hybrid is a people-first approach that is based on choice, trust, personalization, and empowers teams to choose when and how often they work from the office and work from home, in addition to team days and company days. This means a minimum of 2 days in office per week, with most teams in office between 2-3 days a week.

#LI-HYBRID

Working Conditions

It’s no surprise that as a food company, we use many ingredients that may be considered common allergens (i.e. peanuts, tree nuts, milk, etc.). Whether this role is based out of our headquarters or one of our distribution centers, it is possible that you may be exposed to such allergens in this role. If you have any concerns with being exposed to any particular food ingredients, including meat, please disclose this during the hiring process. 

HelloFresh Canada uses AI-integrated technology to help us process and evaluate applications more efficiently. This includes tools that screen and assess candidate qualifications based on the requirements for this role. While these tools assist our workflow, all final selection decisions are made by our hiring team.

This is a posting for an existing vacancy. We are actively seeking to fill this position.

Interested in joining the HelloFresh team? Don’t be chai, apply! Submit your application in PDF format today.

The Problems You'll Solve

At Carta, our employees set out on a mission to unlock the power of equity ownership for more people in more places. We believe that the problems we solve today unlock the opportunities of tomorrow. Ink is Carta’s Design System – the underlying foundation for how all of Carta looks and feels. Our focus is to make Financial Technology safe, intuitive, performant, and fun (yes, we said that).

As a Senior Design Systems Engineer, you’ll work to: 

• Architect and evolve the Ink component library: You will build and maintain robust, production-ready React components that blend rigorous design system standards, intuitive developer ergonomics, and extensible API design.
• Redefine the Design System for the Agentic Age: You will lead the R&D on how our design system evolves to support AI-driven interfaces. You will update our definition of a design system to accommodate generative workflows, ensuring Ink is optimized for both human developers and AI agents.
• Bridge the gap between design and code: You will act as a technical translator, taking concepts from Figma and turning them into performant UI code, ensuring that the "polish" of the design is never lost in translation.
• Elevate frontend quality and developer velocity: You will drive cross-functional projects to improve animation fluidity, CSS architecture, and system modularity, helping product teams solve 80% of their UI problems instantly so they can focus on the unique 20%.
• Coach and advocate for system adoption: You will mentor engineers and designers across the organization, conducting code reviews and design reviews to ensure best practices are met, while gathering feedback to iteratively improve the system’s flexibility and ease of use.

The Team You'll Work With

You’ll be joining our Design System team “Ink”. Ink is where visual design, user experience best practices, and modern React architecture fuse together to create a beautiful set of tools that allow teams to create great products fast. Our ultimate purpose is to enable great design at scale. We are a team that sits at the intersection of design and engineering; we build the foundational components, tooling, and documentation that empower hundreds of Carta engineers and designers to ship consistent, high-quality, and accessible interfaces.

About You

We are seeking an opinionated but humble builder who cares deeply about the craft of software and the details of design. You have likely built or maintained a component library before and understand the unique challenges of serving other developers as your primary customers.

• 7+ years of relevant experience recommended: Specifically in frontend engineering with a strong focus on design systems, AI-assisted development, or UI infrastructure.
• AI-Forward Innovator: You are actively pushing the limits of what design systems can do with AI. You are eager to explore how component APIs, tokens, and documentation can be optimized to support AI development patterns and the future of agentic UI.
• Systematic Thinker: You have a track record of replacing custom, one-off UI with modular, reusable solutions, and you can articulate the trade-offs of API design decisions to both engineers and designers.
• React & CSS Expert: You possess deep, expert-level knowledge of React (modern patterns, hooks, context), CSS (architecture, scalability), and animation technologies  such as CSS Animations, Framer, and D3. You write code that is not just functional, but a joy for other developers to use.
• Design Fluent: You are comfortable working and collaborating  inside Figma. You understand the nuances of interaction design and can prototype complex UI behaviors to validate concepts before they reach production.
• Champion of Quality: You have a "polish-oriented" mindset. You sweat the details on accessibility, performance, and visual fidelity, ensuring that our system sets a high bar for the rest of the company.

Salary

Carta’s compensation package includes a market competitive salary, equity for all full time roles, exceptional benefits, and, for applicable roles, commissions plans. Our expected cash compensation (salary + commission if applicable) range for this role is: 

•  $181,050 - $213,000 CAD in Waterloo, Ontario, Canada; Toronto, Ontario, Canada

We are hiring for multiple levels and locations, so final offers may vary from the amounts listed based on geography, experience and expertise, and other factors.

About Design at Gusto 

Design at Gusto is made up of over 80 creative, collaborative people who care deeply about our mission to empower small businesses and their employees. We're a cross-functional group that is always looking for opportunities to build understanding and empathy for the people who use Gusto. We don't care much about swim lanes and though we care deeply about quality and craft, we are never precious about it. We work closely with cross-functional partners in Product, Engineering, Data, and Marketing to design, build, and ship experiences that make a real difference. We believe great design can make hard things possible, even delightful.

We are building an AI-native design organization — and we mean that seriously. We're looking for designers who are already working this way: using AI to prototype ideas quickly, shorten customer feedback loops, and ship quality UX directly to customers. This isn't a future aspiration — it's how we work now, and it's changing what the design role looks like at Gusto and across the industry.

About the role:

We’re hiring a Principal Product Designer to lead AI design across Gusto.

This is one of the most senior individual contributor design roles at the company. You’ll define how AI works, behaves, and earns trust across the Gusto platform – starting with Gus, our AI conversational assistant, and expanding into AI-powered workflows embedded in payroll, benefits, HR, and beyond. You’ll shape the interaction model, UX principles, and product direction for AI across Gusto. You will work with senior Product and Engineering leaders to define our AI portfolio. You will develop important AI features that customers will consider and you’ll ship high-impact, customer-facing AI capabilities that help our customers get their work done faster and more effectively, while building their trust in Gusto. These features will help customers finish their tasks faster and build their trust in Gusto.

This role is both strategic and hands-on. We’re looking for someone who can set a long-term UX vision for AI and turn it into real, shipped product that meaningfully improves how small businesses get work done.

Here’s what you’ll do day-to-day:

• Define and evolve the UX vision for our Gus conversational assistant and AI experiences across the Gusto platform.
• Lead and ship Tier 1 AI initiatives from early concept through launch and iteration.
• Design full AI-powered workflows – shaping how users provide input, how model outputs are validated and acted on, and how the experience handles risk, uncertainty, and failure.
• Partner closely with AI Product and Engineering leaders to translate complex technical constraints into intuitive, credible user experiences.
• Establish scalable AI interaction patterns and design principles that teams across Gusto can adopt.
• Write and iterate on prompts in collaboration with engineering, PM, and content design.
• Use AI tooling to accelerate exploration and prototyping, customer feedback loops, and shipping to customers.
• Mentor designers on the AI team and coach designers across Gusto who are shipping AI features.
• Advocate for high-quality, responsible AI experiences across Design and R&D.

Here’s what we're looking for:

• Proven AI product impact: You’ve shipped LLM-driven product experiences to production and can demonstrate measurable impact on adoption, efficiency, or user trust.
• Systems-level thinking: You’ve designed complete AI workflows – not just chat interfaces – and can speak fluently about failure modes, guardrails, user control, and transparency.
• Strategic product influence: You’ve defined UX direction at a portfolio or company level and influenced roadmap, scope, and sequencing decisions in partnership with senior PM and Engineering leaders.
• Technical fluency: You’re comfortable collaborating with highly technical AI engineers. You understand concepts like retrieval, context management, latency, and model reliability, and can translate them into robust UX decisions.
• Builder mindset: You ship. You prototype. You iterate. You’re not interested in defining principles without turning them into real customer impact.
• Organizational leadership: You have enhanced team work quality. You achieved this by coaching team members, setting new standards, and building solid partnerships across different functions.

Compensation Details

At Gusto, we strive to provide rewards that empower employees to achieve their financial and personal goals. We offer competitive compensation packages with a strong emphasis on equity based compensation (ownership in Gusto). To learn more about Gusto’s compensation philosophy and benefits offerings please view our Total Rewards Approach page.

Our cash compensation range for this role is $204,000/yr to $238,000/yr in Denver & most remote locations, and $240,000/yr to $280,000/yr in San Francisco, Seattle & New York. Final offer amounts are determined by multiple factors, including candidate experience and expertise, and may vary from the amounts listed above.

By the Numbers:

• Named #1 best software for small business of 2024 by G2
• 2,700+ employees in the United States, Canada, Mexico, and Turkiye and growing 
• Over $500M in annual revenue 
• The SMB market is large (and growing!) with huge opportunities for Gusto to make an incredible impact for SMBs 
• There are 6.2M employers in the US, 98% have fewer than 100 employees (1) 
• 550,000 new businesses are created each year in the US (1) 

What Product Management is like at Gusto:

• We’re looking for high-autonomy, entrepreneurial Product Managers to come build high-impact solutions for small businesses and their employees. We believe in high-ownership Product Managers who operate like business owners - owning an entire roadmap end to end, and shaping the product from strategy setting through the nitty gritty execution details.
• Our Product team is lean, which means you’ll have a high degree of impact and ownership. 
• We’re here to serve small and medium businesses. Gusto has a strong mission-driven culture, and we care deeply about lifting up these business owners. 

About the Team:

Tax is a critical pillar of Gusto’s platform. The Tax Platform team owns the core systems that determine how tax liabilities are calculated, tracked, paid, reconciled, and filed for more than 400,000 small businesses.

These systems sit at the intersection of money movement, regulatory compliance, and customer trust. The Tax Platform provides shared capabilities used across Tax, Compliance, and R&D, shaping how tax data flows through the company and how other teams build safely on top of Gusto’s tax foundation.

This is high-leverage, system-level work. The team is actively modernizing tightly coupled legacy systems, improving correctness and traceability, and creating durable platform capabilities that reduce risk and unlock faster product development across the company. We partner closely with Engineering, Compliance, Legal, CX, Data Science, and Operations to ensure Gusto’s tax platform remains accurate, scalable, and resilient as the business grows.

Here’s what you’ll do day-to-day:

• Ownership: Own the strategy, roadmap, and execution for foundational Tax Platform systems, with responsibility for shaping platform direction across multiple quarters and years.
• North Star: Define and evolve a clear Tax Platform strategy that ladders into Gusto’s broader Tax strategy, bringing clarity to ambiguous problem spaces and guiding day-to-day decisions around prioritization, sequencing, and tradeoffs.
• Collaborate & Evangelize: Partner closely with Engineering, Compliance, Legal, CX, Data Science, and Product teams to align priorities, unblock dependencies, and drive adoption of shared platform capabilities. Translate between platform work and customer and business outcomes to help engineering teams understand impact and help stakeholders understand the value and tradeoffs of platform investments.
• Customer Impact: Tie platform initiatives to customer outcomes by using data, domain expertise, and partner input to prioritize work that improves accuracy, timeliness, trust, and operational reliability.
• Execution Excellence: Advocate for durable, correct, and scalable solutions while maintaining momentum through incremental delivery, thoughtful sequencing, and clear success metrics.

Here’s what we're looking for:

• 8+ years of product management experience, including meaningful ownership of platform teams, strategy and multi-year initiatives that created leverage across multiple teams or product areas.
• Demonstrated success operating in complex, multi-product environments with cross-team dependencies and internal platform customers.
• Strong system-level thinking and product judgment, with the ability to navigate ambiguity, make hard tradeoffs, and drive clarity without relying on consensus.
• Experience evolving or modernizing critical systems over time, balancing short-term delivery with long-term platform health and risk reduction.
• Comfort working in regulated or compliance-sensitive domains such as payroll tax, fintech, HR, or legal tech, with a deep appreciation for accuracy, auditability, and customer trust.
• Proven ability to partner closely with engineering teams and translate between platform decisions, customer impact, and business outcomes.
• A strong POV on building products in the age of AI; experience building AI-driven features is a big bonus

If you don't think you meet all of the criteria above but still are interested in the job, please apply. Nobody checks every box, and we're looking for someone excited to join the team.

Our cash compensation amount for this role is targeted at $180,000 to $224,000/yr in Denver & most major metro locations, and $210,000 to $263,000/yr for San Francisco, New York, & Seattle. Final offer amounts are determined by multiple factors including candidate location, experience and expertise and may vary from the amounts listed above

Where do PMs at Gusto work?

We have offices in Denver, San Francisco, and New York and have remote team members across the US and Canada. We are actively hiring for the following Hubs: Toronto, Canada and Seattle, WA. Our open roles will specify on the careers page and in the job description where the position is eligible for work. 

 (1) Business Applications with Planned Wages (www.census.gov)

AI Operations Engineer 

Team: Technical Operations - AI Operations

About the Role

At Opendoor, AI isn't a side project - it's how we work. Across the company, teams default to AI to solve problems, ship faster, and remove friction from everything we do. The AI Operations team sits at the intersection of data, AI engineering, and operational systems. 

You will help define the future of how we work across our Operations by building AI powered workflows, automation, and experiences that drive leverage across Operations. This is high agency work in high ambiguity - turning messy problems into clean solutions, prototyping fast, and shipping.

You'll design systems and influence tooling decisions that affect how our operations scale – so we need people who think critically about what they build, why, the impact it will have on our operations and how to measure success. 

We're looking for AI-native builders to join our team, blending Operational expertise and systems thinking to drive leverage across our teams. If you default to AI in how you approach work, you’ll fit right in. 

Why Join Us

• Opportunity to shape AI Operations from the ground up
• Work on cutting-edge systems directly impacting our Customers and Operations 
• Collaborate with talented engineers, data scientists, product teams, and operational teams 

What You'll Do

• Turn ambiguous business problems into clear system designs, experiments, and implementation plans
• Identify and implement opportunities to improve our operational reliability, efficiency, and cost
• Prototype and ship rapid experiments that test improvements to workflows
• Evaluate build-vs-integrate decisions for AI tools and automation, with a bias toward scalable, maintainable solutions over one-off demos
• Build and maintain AI-powered automation, internal tools to improve how we work
• Assess and pressure-test system architectures — your own and others' — for scaling limitations, failure modes, and operational sustainability
• Maintain clean, trustworthy data through thoughtful schemas, audits, and dashboards that improve visibility and decision making
• Implement monitoring and alerting for model performance, latency, and drift detection
• Troubleshoot production issues and conduct root cause analysis

• Partner with data scientists and R&D to operationalize models
• Develop runbooks, documentation, and best practices for AI Operations

What We're Looking For

AI Alchemy: You have high agency and a tinkering mindset. You default to experimenting, running variations with new tools and methods - LLMs, automation platforms, coding assistants until you can transmute data into high quality results. You're comfortable writing SQL, working with APIs, and stitching tools together to ship solutions fast.

Systems Thinking: You understand how data flows, business and systems objectives, how decisions get made, and how changes in one part of an operation ripple across others. You evaluate global vs. local trade-offs and can explain why a solution that works today might break at scale - before someone has to ask.

System Design: You take complex, messy problems and reduce them to simple, durable architecture. You know when to build custom vs. integrate existing tools, and you proactively identify scaling limitations before they become technical debt.

Communication: Articulate problems clearly to both technical and non-technical audiences. You write clean documentation, build dashboards that tell a story, and can walk a stakeholder through your design rationale.

Impact Driven: You optimize for impact over novelty, choosing the right tools for the job rather than chasing trends with a long range horizon, observability to ensure performance, scalability and resiliency 

Additionally:

• Familiarity with LLM deployment, context engineering and comfortable writing SQL 
• Understanding of machine learning lifecycle concepts: training, evaluation, deployment, monitoring
• 5+ years of experience in operations and data experience 

Tools and Technologies

You'll work across a range of tools and we expect this list to evolve. Current stack includes:

• AI coding assistants: Claude Code, Cursor, or similar 
• Rapid prototyping tools: Lovable, Replit, Figma
• Workflow automation: Gumloop, Zapier, or similar platforms
• Experience with MCP integrations is a plus
• Experience with data platforms (Snowflake, Databricks) is a plus
• Background in agentic AI frameworks or building automation flows is a plus

Bonus Domain Expertise

You don't need deep expertise in all of these, but experience in one or more is a strong signal

• Pricing and valuation
• Sales,support, partnerships 
• Home operations 
• Homes support 

About the Role

At Opendoor, AI isn't a side project - it's how we work. Across the company, teams default to AI to solve problems, ship faster, and remove friction from everything we do. The AI Operations team sits at the intersection of data, AI engineering, and operational systems. 

You will help define the future of how we work across our Operations by building AI powered workflows, automation, and experiences that drive leverage across Operations. This is high agency work in high ambiguity - turning messy problems into clean solutions, prototyping fast, and shipping.

You'll design systems and influence tooling decisions that affect how our operations scale – so we need people who think critically about what they build, why, the impact it will have on our operations and how to measure success. 

We're looking for AI-native builders to join our team, blending Operational expertise and systems thinking to drive leverage across our teams. If you default to AI in how you approach work, you’ll fit right in. 

Why Join Us

• Opportunity to shape AI Operations from the ground up
• Work on cutting-edge systems directly impacting our Customers and Operations 
• Collaborate with talented engineers, data scientists, product teams, and operational teams 

What You'll Do

• Turn ambiguous business problems into clear system designs, experiments, and implementation plans
• Identify and implement opportunities to improve our operational reliability, efficiency, and cost
• Prototype and ship rapid experiments that test improvements to workflows
• Evaluate build-vs-integrate decisions for AI tools and automation, with a bias toward scalable, maintainable solutions over one-off demos
• Build and maintain AI-powered automation, internal tools to improve how we work
• Assess and pressure-test system architectures — your own and others' — for scaling limitations, failure modes, and operational sustainability
• Maintain clean, trustworthy data through thoughtful schemas, audits, and dashboards that improve visibility and decision making
• Implement monitoring and alerting for model performance, latency, and drift detection
• Troubleshoot production issues and conduct root cause analysis

• Partner with data scientists and R&D to operationalize models
• Develop runbooks, documentation, and best practices for AI Operations

What We're Looking For

AI Alchemy: You have high agency and a tinkering mindset. You default to experimenting, running variations with new tools and methods - LLMs, automation platforms, coding assistants until you can transmute data into high quality results. You're comfortable writing SQL, working with APIs, and stitching tools together to ship solutions fast.

Systems Thinking: You understand how data flows, business and systems objectives, how decisions get made, and how changes in one part of an operation ripple across others. You evaluate global vs. local trade-offs and can explain why a solution that works today might break at scale - before someone has to ask.

System Design: You take complex, messy problems and reduce them to simple, durable architecture. You know when to build custom vs. integrate existing tools, and you proactively identify scaling limitations before they become technical debt.

Communication: Articulate problems clearly to both technical and non-technical audiences. You write clean documentation, build dashboards that tell a story, and can walk a stakeholder through your design rationale.

Impact Driven: You optimize for impact over novelty, choosing the right tools for the job rather than chasing trends with a long range horizon, observability to ensure performance, scalability and resiliency 

Additionally:

• Familiarity with LLM deployment, context engineering and comfortable writing SQL 
• Understanding of machine learning lifecycle concepts: training, evaluation, deployment, monitoring
• 5+ years of experience in operations and data experience 

Tools and Technologies

You'll work across a range of tools and we expect this list to evolve. Current stack includes:

• AI coding assistants: Claude Code, Cursor, or similar 
• Rapid prototyping tools: Lovable, Replit, Figma
• Workflow automation: Gumloop, Zapier, or similar platforms
• Experience with MCP integrations is a plus
• Experience with data platforms (Snowflake, Databricks) is a plus
• Background in agentic AI frameworks or building automation flows is a plus

Bonus Domain Expertise

You don't need deep expertise in all of these, but experience in one or more is a strong signal

• Pricing and valuation
• Sales,support, partnerships 
• Home operations 
• Homes support 

At Lyft, our purpose is to serve and connect. We aim to achieve this by cultivating a work environment where all team members belong and have the opportunity to thrive.

We are seeking an exceptional Senior Director, Strategic Finance to join our leadership team, reporting to the Head of FP&A. This leader will serve as the senior finance partner across several of Lyft's critical business lines: Ads, Lyft Business, and Marketing. This leader will be driving strategic financial decision-making through advanced analytics, consumer tech expertise, and proven ROI frameworks.

This role demands a finance leader with deep experience with lifecycle marketing & LTV who can be a self-starter and translate complex business dynamics into actionable insights and drive measurable performance.

Responsibilities:

Strategic Finance & Business Partnership

• Lead comprehensive financial planning, budgeting, and forecasting for Ads, Lyft Business, and Marketing, including revenue modeling, contract optimization, marketing investment planning, and scenario analysis.
• Partner directly with senior business leaders as their primary finance counterpart, shaping investment cases, challenging assumptions, and ensuring financial rigor in decision-making.
• Own the consolidated financial narrative for these growth businesses in earnings prep, board materials, and CFO/CEO reviews - translating early-stage business performance into a credible story for internal and external audiences.
• Drive forecast updates and quarterly business reviews with sophisticated analysis of business performance across all three LOBs, including WoW and MoM variance analysis, R&O framing, and forward-looking commentary.
• Drive scenario planning and sensitivity analysis to support strategic decisions around new ad products, Lyft Business vertical expansion (e.g., NEMT, dealerships), and marketing channel mix optimization.
• Lead long-term planning for these businesses, including capital allocation recommendations, headcount investment frameworks, and multi-year revenue build models.

• Build, manage, and develop a high-performing Strategic Finance team. Coach and develop Finance talent - not just manage, but actively raise the analytical bar.
• Establish best-in-class financial processes across businesses at different maturity levels
• Foster a culture of analytical depth, intellectual honesty, and proactive business partnership. The team should surface insights before being asked and challenge the business when the numbers don't support the narrative.

Experience:

• 12+ years of progressive FP&A or strategic finance experience, with at least 8+ years in technology companies — preferably in marketplace, platform, advertising, or network-effect businesses.
• Direct experience supporting an advertising or media business. You understand CPM/CPC economics, ad inventory management, sell-through rates, advertiser pipeline dynamics, and the margin profile of a platform ad business. Experience at a company building an ads business on top of an existing consumer platform is ideal.
• Deep experience with growth/performance marketing finance. You've built or managed CAC/LTV frameworks, set channel-level budget guardrails, evaluated incrementality, and partnered with growth teams on spend optimization. You understand that marketing dollars in a marketplace business have second-order effects on supply/demand balance.
• Extensive track record of building and leading high-performing FP&A teams in fast-growth environments, including hiring and developing finance talent.
• Strong executive presence with experience presenting to C-suite leadership. You can walk into a room with the CFO, defend a marketing investment case or challenge an overly optimistic revenue forecast, and be respected for both.
• Outstanding communication skills with the ability to translate complex financial concepts for diverse audiences, from business operators to the earnings prep team.

Strongly Preferred:

• Experience at a two-sided marketplace where you've had to account for supply/demand interdependencies in financial planning, where a rider acquisition investment changes driver utilization, ETAs, and pricing.
• Experience supporting businesses from start-up to scale. Big enough to matter to the P&L and the earnings narrative, but young enough that the forecasting models and financial infrastructure are still being built.
• Familiarity with revenue recognition nuances across business models
• Comfort operating across geographically distributed teams.

Benefits:

• Extended health and dental coverage options, along with life insurance and disability benefits
• Mental health benefits
• Family building benefits
• Child care and pet benefits
• Access to a Lyft funded Health Care Savings Account
• RRSP plan to help save for your future
• In addition to provincial observed holidays, salaried team members are covered under Lyft's flexible paid time off policy. The policy allows team members to take off as much time as they need (with manager approval).
• Lyft is proud to support new parents with 18 weeks of paid time off, designed as a top-up plan to complement provincial programs. Biological, adoptive, and foster parents are all eligible.
  Subsidized commuter benefits

Lyft is committed to creating an inclusive workforce that fosters belonging. Lyft believes that every person has a right to equal employment opportunities without discrimination because of race, ancestry, place of origin, colour, ethnic origin, citizenship, creed, sex, sexual orientation, gender identity, gender expression, age, marital status, family status, disability, pardoned record of offences, or any other basis protected by applicable law or by Company policy. Lyft also strives for a healthy and safe workplace and strictly prohibits harassment of any kind. Accommodation for persons with disabilities will be provided upon request in accordance with applicable law during the application and hiring process. Please contact your recruiter if you wish to make such a request.

This role will be in-office on a hybrid schedule — Team Members will be expected to work in the Lyft Toronto office 3 days per week on Mondays, Wednesdays, and Thursdays. Additionally, hybrid roles have the flexibility to work from anywhere for up to 4 weeks per year. #Hybrid

The expected base pay range for this position in the Toronto area is CAD $266,000 - $332,500. In addition to the base pay, this role is eligible for competitive equity awards, bonuses, and benefits. You can read more about Lyft’s employee benefits here.

Total compensation is dependent on a variety of factors, including qualifications, experience, and geographic location. Your recruiter can share more information about the salary range specific to your working location and other factors during the hiring process. 

This a new role.

At Lyft, our purpose is to serve and connect. We aim to achieve this by cultivating a work environment where all team members belong and have the opportunity to thrive.

The Safety & Customer Care (SCC) organization manages over 1.7 million monthly customer interactions and is responsible for ensuring the trust and safety of our riders and drivers. We work every day to build a trusted community, foster safe interactions, manage risky situations, and deliver best-in-class support. As part of this team, you will play a critical role in making transportation safer for all.

We are looking for an experienced and highly motivated Data Scientist to join the Community Safety Data team and lead key initiatives that enhance the safety of Lyft’s community. You’ll work cross-functionally with product management, engineering, design, legal, research, and operations teams to build impactful safety features, models, and systems. This high-impact role requires deep customer empathy, insatiable curiosity to uncover platform risks; and competencies to explore large datasets, develop statistical models, and design data-driven strategies for products that provide safe and engaging experiences for customers.

You’ll report to the Director of Data Science for the SCC org.

Responsibilities:

• Leverage data and analytical frameworks to identify opportunities for improving community trust and safety
• Partner with product managers, engineers, designers, marketers, and operators to translate insights into scalable, safety-forward decisions
• Design and analyze online experiments; interpret and communicate results to influence product launch decisions
• Build and monitor key metrics that reflect rider and driver safety, product health, and policy compliance
• Develop rigorous measurement strategies to evaluate the effectiveness of safety features, interventions, and detection systems
• Drive proactive risk identification and continuous improvement through analysis, experimentation, and iteration
• Mentored junior data scientists by providing guidance, feedback, and support to accelerate their technical and soft skill growth and impact.

Experience:

• Degree in a quantitative field such as Statistics, Economics, Applied Mathematics, Operations Research, or Engineering (advanced degrees preferred), or equivalent professional experience
• 3+ years of industry experience in data science or product analytics roles
• Proficiency in SQL with ability to write efficient queries on large, complex datasets
• Experience programming in Python or R, especially for data analysis, visualization, and modeling
• Strong foundation in statistical analysis and experimentation, including A/B testing design and/or Causal Inference techniques
• Excellent written and verbal communication skills with ability to influence cross-functional partners and executives, and translate data into compelling stories
• Self-starter with a curious mindset and a strong sense of ownership
• Ability to combine business intuition with the application of advanced solutions
• A passion for keeping up with the latest ongoings in Data Science and Machine Learning communities, and an obsession for data quality
• Prior experience in Trust & Safety, or Platform Integrity domains is a plus

Benefits:

• Extended health and dental coverage options, along with life insurance and disability benefits
• Mental health benefits
• Family building benefits
• Child care and pet benefits
• Access to a Lyft funded Health Care Savings Account
• RRSP plan with company match to help save for your future
• In addition to provincial observed holidays, salaried team members are covered under Lyft's flexible paid time off policy. The policy allows team members to take off as much time as they need (with manager approval). Hourly team members get 15 days paid time off, with an additional day for each year of service 
• Lyft is proud to support new parents with 18 weeks of paid time off, designed as a top-up plan to complement provincial programs. Biological, adoptive, and foster parents are all eligible.
• Subsidized commuter benefits and Lyft ride credits

Lyft is committed to creating an inclusive workforce that fosters belonging. Lyft believes that every person has a right to equal employment opportunities without discrimination because of race, ancestry, place of origin, colour, ethnic origin, citizenship, creed, sex, sexual orientation, gender identity, gender expression, age, marital status, family status, disability, pardoned record of offences, or any other basis protected by applicable law or by Company policy. Lyft also strives for a healthy and safe workplace and strictly prohibits harassment of any kind.  Accommodation for persons with disabilities will be provided upon request in accordance with applicable law during the application and hiring process. Please contact your recruiter if you wish to make such a request.

Lyft highly values having employees working in-office to foster a collaborative work environment and company culture. This role will be in-office on a hybrid schedule — Team Members will be expected to work in the office at least 3 days per week, including on Mondays, Wednesdays, and Thursdays. Lyft considers working in the office at least 3 days per week to be an essential function of this hybrid role. Your recruiter can share more information about the various in-office perks Lyft offers. Additionally, hybrid roles have the flexibility to work from anywhere for up to 4 weeks per year. #Hybrid

The expected base pay range for this position in the Toronto area is CAD $108000-$135,000, not inclusive of potential equity offering, bonus or benefits. Salary ranges are dependent on a variety of factors, including qualifications, experience and geographic location. Your recruiter can share more information about the salary range specific to your working location and other factors during the hiring process.

Lyft may use artificial intelligence to screen applicants, however, Lyft employees make the ultimate selection and hiring decisions.

This job fills an existing vacancy.

At Lyft, our purpose is to serve and connect. We aim to achieve this by cultivating a work environment where all team members belong and have the opportunity to thrive.

As a Data Scientist on the Mapping team, you will collaborate with our world class team of engineers, product managers, and designers to grow and improve the quality of recommended routes and accuracy of our travel time estimations. We're looking for a passionate, driven Data Scientist who is excited to dive into our spatial data and build a best-in-class mapping product that provides safe, efficient, and seamless navigation for our rideshare drivers.

Data Science is at the heart of Lyft’s products and decision-making. You will leverage data and rigorous, analytical thinking to shape our mapping products and make business decisions that put our customers first. This will involve identifying and scoping opportunities, shaping priorities, recommending technical solutions, designing experiments, and measuring the impact of new features. You will help us solve some of the most impactful problems in mapping, including:

• How do we improve the quality of our map data in order to improve our recommendations?
• How do we benchmark and measure the success of our services?
• How do we validate features of the real world that affect our routing algorithms?
• Are we meeting our travel estimation promises to our customers?

Responsibilities

• Leverage data and analytic frameworks to identify opportunities for growth and efficiency
• Partner with product managers, engineers, and operators to translate analytical insights into decisions and action, and implement products to drive business goals
• Define and implement decision frameworks, measurement strategies, and scientific methodologies that bring consistency and rigor to business decisions and forecasts, balancing opportunity and uncertainty
• Deliver integrated, high-quality analytical outputs spanning multiple projects while navigating ambiguity, cross-team dependencies, and open-ended scope
• Design and analyze online experiments; communicate results and act on launch decisions
• Establish metrics that measure the health of our products, as well as rider and driver experience
• Identify and drive impact and alignment, shaping product and business strategy through data-centric presentations 
• Contribute to the Science community (hiring, onboarding, documentation, knowledge-sharing, tooling improvements), helping make Decision Science at Lyft more effective and scalable

Experiences

• Degree in a quantitative field such as statistics, economics, applied math, operations research or engineering (advanced degrees preferred), or relevant work experience
• 3+ years experience in a data science role or analytics role
• Demonstrated ability to own multi-project analytical scopes with ambiguous problem definitions and cross-functional integration
• End-to-end experience with data, including querying, aggregation, analysis, and visualization
• Proficiency in SQL - able to write structured and efficient queries on large data sets
• Experience in programming, especially with data science and visualization libraries in Python or R, and machine learning libraries such as PyTorch, TensorFlow, Keras
• Experience in online experimentation and statistical analysis, and communicating results and recommendations to senior stakeholders
• Strong communication, critical thinking, and prioritization skills, including the ability to challenge assumptions, propose alternatives, and balance short-term vs. long-term tradeoffs
• Experience in applying machine learning techniques is a plus (e.g. reinforcement learning) to solve customer problems (e.g. personalization, segmentation)
• Expertise in metric design, causal analysis, behavioral analytics, decision frameworks and measurement strategy is a plus
• Experience working with ETL pipelines a plus

Benefits:

• Extended health and dental coverage options, along with life insurance and disability benefits
• Mental health benefits
• Family building benefits
• Child care and pet benefits
• Access to a Lyft funded Health Care Savings Account
• RRSP plan with company match to help save for your future
• In addition to provincial observed holidays, salaried team members are covered under Lyft's flexible paid time off policy. The policy allows team members to take off as much time as they need (with manager approval). Hourly team members get 15 days paid time off, with an additional day for each year of service 
• Lyft is proud to support new parents with 18 weeks of paid time off, designed as a top-up plan to complement provincial programs. Biological, adoptive, and foster parents are all eligible.
• Subsidized commuter benefits and Lyft ride credits

Lyft is committed to creating an inclusive workforce that fosters belonging. Lyft believes that every person has a right to equal employment opportunities without discrimination because of race, ancestry, place of origin, colour, ethnic origin, citizenship, creed, sex, sexual orientation, gender identity, gender expression, age, marital status, family status, disability, pardoned record of offences, or any other basis protected by applicable law or by Company policy. Lyft also strives for a healthy and safe workplace and strictly prohibits harassment of any kind.  Accommodation for persons with disabilities will be provided upon request in accordance with applicable law during the application and hiring process. Please contact your recruiter if you wish to make such a request.

Lyft highly values having employees working in-office to foster a collaborative work environment and company culture. This role will be in-office on a hybrid schedule — Team Members will be expected to work in the office at least 3 days per week, including on Mondays, Wednesdays, and Thursdays. Lyft considers working in the office at least 3 days per week to be an essential function of this hybrid role. Your recruiter can share more information about the various in-office perks Lyft offers. Additionally, hybrid roles have the flexibility to work from anywhere for up to 4 weeks per year. #Hybrid

The expected base pay range for this position in the Toronto area is $108,000 - $135,000, not inclusive of potential equity offering, bonus or benefits. Salary ranges are dependent on a variety of factors, including qualifications, experience and geographic location. Your recruiter can share more information about the salary range specific to your working location and other factors during the hiring process.

Lyft may use artificial intelligence to screen applicants, however, Lyft employees make the ultimate selection and hiring decisions.

This job fills an existing vacancy.

At Lyft, our purpose is to serve and connect. We aim to achieve this by cultivating a work environment where all team members belong and have the opportunity to thrive.

Lyft’s Data Science Team builds mathematical models underpinning the platform’s core services. Compared to other technology companies of a similar size, the set of problems that we tackle is incredibly diverse. They cut across optimization, prediction, modeling, inference, transportation, and mapping. We are hiring motivated experts in each of these fields. We're looking for someone who is passionate about solving mathematical problems with data, and are excited about working in a fast-paced, innovative and collegial environment.

You will report into a Science Manager.

Responsibilities:

• Partner with Engineers, Product Managers, and Business Partners to frame problems, both mathematically and within the business context.
• Perform exploratory data analysis to gain a deeper understanding of the problem
• Construct and fit statistical, machine learning, or optimization models
• Write production modeling code; collaborate with Software Engineers to implement algorithms in production
• Design and run both simulated and live traffic experiments
• Analyze experimental and observational data; communicate findings; facilitate launch decisions

Experience:

• Ph.D. in Statistics, Operations Research, Mathematics, Computer Science, or other quantitative fields
• 2+ years professional experience in a technology companies
• Passion for solving unstructured and non-standard mathematical problems
• End-to-end experience with data, including querying, aggregation, analysis, and visualization
• Proficiency with Python, or another interpreted programming language like R or Matlab
• Willingness to collaborate and communicate with others to solve a problem

Benefits:

• Extended health and dental coverage options, along with life insurance and disability benefits
• Mental health benefits
• Family building benefits
• Child care and pet benefits
• Access to a Lyft funded Health Care Savings Account
• RRSP plan with company match to help save for your future
• In addition to provincial observed holidays, salaried team members are covered under Lyft's flexible paid time off policy. The policy allows team members to take off as much time as they need (with manager approval). Hourly team members get 15 days paid time off, with an additional day for each year of service 
• Lyft is proud to support new parents with 18 weeks of paid time off, designed as a top-up plan to complement provincial programs. Biological, adoptive, and foster parents are all eligible.
• Subsidized commuter benefits and Lyft ride credits

Lyft is committed to creating an inclusive workforce that fosters belonging. Lyft believes that every person has a right to equal employment opportunities without discrimination because of race, ancestry, place of origin, colour, ethnic origin, citizenship, creed, sex, sexual orientation, gender identity, gender expression, age, marital status, family status, disability, pardoned record of offences, or any other basis protected by applicable law or by Company policy. Lyft also strives for a healthy and safe workplace and strictly prohibits harassment of any kind.  Accommodation for persons with disabilities will be provided upon request in accordance with applicable law during the application and hiring process. Please contact your recruiter if you wish to make such a request.

Lyft highly values having employees working in-office to foster a collaborative work environment and company culture. This role will be in-office on a hybrid schedule — Team Members will be expected to work in the office at least 3 days per week, including on Mondays, Wednesdays, and Thursdays. Lyft considers working in the office at least 3 days per week to be an essential function of this hybrid role. Your recruiter can share more information about the various in-office perks Lyft offers. Additionally, hybrid roles have the flexibility to work from anywhere for up to 4 weeks per year. #Hybrid

The expected base pay range for this position in the Toronto area is CAD $108,000 - CAD $135,000, not inclusive of potential equity offering, bonus or benefits. Salary ranges are dependent on a variety of factors, including qualifications, experience and geographic location. Your recruiter can share more information about the salary range specific to your working location and other factors during the hiring process.

Lyft may use artificial intelligence to screen applicants, however, Lyft employees make the ultimate selection and hiring decisions.

This job fills an existing vacancy.

Upwork Inc.’s (Nasdaq: UPWK) family of companies connects businesses with global, AI-enabled talent across every contingent work type including freelance, fractional, and payrolled. This portfolio includes the Upwork Marketplace, which connects businesses with on-demand access to highly skilled talent across the globe, and Lifted, which provides a purpose-built solution for enterprise organizations to source, contract, manage, and pay talent across the full spectrum of contingent work. From Fortune 100 enterprises to entrepreneurs, businesses rely on Upwork Inc. to find and hire expert talent, leverage AI-powered work solutions, and drive business transformation. With access to professionals spanning more than 10,000 skills across AI & machine learning, software development, sales & marketing, customer support, finance & accounting, and more, the Upwork family of companies enables businesses of all sizes to scale, innovate, and transform their workforces for the age of AI and beyond.

Since its founding, Upwork Inc. has facilitated more than $30 billion in total transactions and services as it fulfills its purpose to create opportunity in every era of work. Learn more about the Upwork Marketplace at Upwork.com and follow us on LinkedIn, Facebook, Instagram, TikTok, and X; and learn more about Lifted at Go-Lifted and follow on LinkedIn.

We’re looking for a Senior Lead, People Analytics to advance our data-driven approach to talent and workforce strategy. In this highly impactful individual contributor role, you will own and drive high-priority analytics initiatives that influence how we attract, engage, develop, and retain top talent. You’ll partner closely with HR, Finance, and business leaders to translate workforce data into actionable insights that inform decision-making and elevate the employee experience at Upwork. This is an opportunity to operate as a strategic thought partner, delivering sophisticated analysis that directly influences executive-level decisions and long-term workforce planning.

Your Responsibilities:

• Lead end-to-end people analytics initiatives, from problem framing and hypothesis development to analysis, insight generation, and executive-level presentation.

• Design and implement scalable data models and analytical frameworks across talent acquisition, engagement, performance, workforce planning, and retention.

• Identify, evaluate, and champion AI and machine learning tools that enhance how we surface workforce insights, automate repetitive reporting tasks, and develop predictive models for attrition, hiring, and performance outcomes.

• Experiment with and integrate AI-assisted analysis — including the use of large language models and generative AI tools — to accelerate insight generation, improve narrative quality, and scale the team's analytical output.

• Partner with HR and business leaders to translate workforce data into strategic and actionable recommendations.

• Build and maintain dashboards, reporting tools, and scalable self-service analytics capabilities that increase data accessibility and adoption.

• Identify and remediate data quality gaps within Workday and related systems, strengthening the integrity and reliability of people data.

• Communicate nuanced analyses in a clear and compelling way to diverse stakeholders, from HR partners to executives.

• Leverage external benchmarks, industry trends, and best practices to inform Upwork’s people strategy.

• Ensure data integrity and compliance with privacy regulations while continuously improving data collection and analysis processes.
  
  

What it takes to catch our eye:

• Strong background in People Analytics, Workforce Analytics, or a related field with a proven track record of delivering strategic, business-impacting insights.

• Hands-on experience with Workday HCM, including building and maintaining advanced or custom reports, leveraging calculated fields, and improving data quality and reporting structures.

• Experience with Qualtrics and Greenhouse is a plus.

• Proficiency in analytics tools such as SQL, Python, R, Tableau, or similar platforms.

• Curiosity and hands-on experience with AI tools — including experience using LLMs, AI-assisted coding tools (e.g. GitHub Copilot), or ML frameworks to enhance analytical workflows or build predictive models.

• A forward-thinking mindset with a demonstrated ability to identify where AI and automation can meaningfully improve how people data is gathered, analyzed, and acted upon.

• Strong business acumen and ability to connect data insights to strategic objectives.

• Ability to independently lead and prioritize multiple high-impact initiatives in a fast-paced environment.

• Excellent communication skills, with the ability to distill complex analyses into clear, actionable recommendations.

• A passion for leveraging data to drive equity, inclusion, and positive employee experiences.

Come change how the world works.

Upwork is establishing its first international operational hub in Lisbon, Portugal. The new office is expected to be fully operational by Q4 2026. This role will require 3 days in office once we have an office open.

This position will initially be employed through a partner to ensure a seamless hiring process while we establish the hub. Once the hub is established, there may be opportunities to transition to employment with Upwork, depending on business needs and other requirements. While employed by the partner, you’ll work as part of Upwork’s team, with access to our resources, culture, and growth opportunities.

Our partner will offer competitive benefits. When Upwork’s hub is established, we will be excited to offer employment and benefits directly as business needs require. 

Upwork is committed to building a diverse, inclusive, and equitable workforce. Employment decisions are made without regard to race, color, religion, gender, sexual orientation, gender identity, national origin, disability, or any other status protected by applicable law.

We use BrightHire, an AI-enabled tool, to record interviews and summarize interview transcripts. The tool allows the interviewer to focus on the discussion and does not score or evaluate candidates or make recommendations. The interview transcripts are reviewed, and decisions are only made by humans. Candidates who prefer not to have their interview recorded through BrightHire can opt out when the interview is scheduled.

To learn more about how Upwork processes and protects your personal information as part of the application process, please review our Global Job Applicant Privacy Notice and the Applicant Privacy Addendum (EEA, UK, and Switzerland).

The annual base salary range for this position is displayed below. Individual base pay will depend on your skills, qualifications, experience, and location. Additionally, this position is eligible for the annual bonus plan or sales incentive plan and eligibility to participate in our long term equity incentive program.

Annual Base Compensation
€63.000 - €79.000 EUR

Upwork Inc.’s (Nasdaq: UPWK) family of companies connects businesses with global, AI-enabled talent across every contingent work type including freelance, fractional, and payrolled. This portfolio includes the Upwork Marketplace, which connects businesses with on-demand access to highly skilled talent across the globe, and Lifted, which provides a purpose-built solution for enterprise organizations to source, contract, manage, and pay talent across the full spectrum of contingent work. From Fortune 100 enterprises to entrepreneurs, businesses rely on Upwork Inc. to find and hire expert talent, leverage AI-powered work solutions, and drive business transformation. With access to professionals spanning more than 10,000 skills across AI & machine learning, software development, sales & marketing, customer support, finance & accounting, and more, the Upwork family of companies enables businesses of all sizes to scale, innovate, and transform their workforces for the age of AI and beyond.

Since its founding, Upwork Inc. has facilitated more than $30 billion in total transactions and services as it fulfills its purpose to create opportunity in every era of work. Learn more about the Upwork Marketplace at Upwork.com and follow us on LinkedIn, Facebook, Instagram, TikTok, and X; and learn more about Lifted at Go-Lifted and follow on LinkedIn.

We’re looking for a Senior Lead, People Analytics to advance our data-driven approach to talent and workforce strategy. In this highly impactful individual contributor role, you will own and drive high-priority analytics initiatives that influence how we attract, engage, develop, and retain top talent. You’ll partner closely with HR, Finance, and business leaders to translate workforce data into actionable insights that inform decision-making and elevate the employee experience at Upwork. This is an opportunity to operate as a strategic thought partner, delivering sophisticated analysis that directly influences executive-level decisions and long-term workforce planning.

Your Responsibilities:

• Lead end-to-end people analytics initiatives, from problem framing and hypothesis development to analysis, insight generation, and executive-level presentation.

• Design and implement scalable data models and analytical frameworks across talent acquisition, engagement, performance, workforce planning, and retention.

• Identify, evaluate, and champion AI and machine learning tools that enhance how we surface workforce insights, automate repetitive reporting tasks, and develop predictive models for attrition, hiring, and performance outcomes.

• Experiment with and integrate AI-assisted analysis — including the use of large language models and generative AI tools — to accelerate insight generation, improve narrative quality, and scale the team's analytical output.

• Partner with HR and business leaders to translate workforce data into strategic and actionable recommendations.

• Build and maintain dashboards, reporting tools, and scalable self-service analytics capabilities that increase data accessibility and adoption.

• Identify and remediate data quality gaps within Workday and related systems, strengthening the integrity and reliability of people data.

• Communicate nuanced analyses in a clear and compelling way to diverse stakeholders, from HR partners to executives.

• Leverage external benchmarks, industry trends, and best practices to inform Upwork’s people strategy.

• Ensure data integrity and compliance with privacy regulations while continuously improving data collection and analysis processes.
  
  

What it takes to catch our eye:

• Strong background in People Analytics, Workforce Analytics, or a related field with a proven track record of delivering strategic, business-impacting insights.

• Hands-on experience with Workday HCM, including building and maintaining advanced or custom reports, leveraging calculated fields, and improving data quality and reporting structures.

• Experience with Qualtrics and Greenhouse is a plus.

• Proficiency in analytics tools such as SQL, Python, R, Tableau, or similar platforms.

• Curiosity and hands-on experience with AI tools — including experience using LLMs, AI-assisted coding tools (e.g. GitHub Copilot), or ML frameworks to enhance analytical workflows or build predictive models.

• A forward-thinking mindset with a demonstrated ability to identify where AI and automation can meaningfully improve how people data is gathered, analyzed, and acted upon.

• Strong business acumen and ability to connect data insights to strategic objectives.

• Ability to independently lead and prioritize multiple high-impact initiatives in a fast-paced environment.

• Excellent communication skills, with the ability to distill complex analyses into clear, actionable recommendations.

• A passion for leveraging data to drive equity, inclusion, and positive employee experiences.

Come change how the world works.

Upwork is establishing an operational hub in Toronto, Canada. The new office is expected to be fully operational by Q4 2026. This role will require 3 days in office once we have an office open.

This position will initially be employed through a partner to ensure a seamless hiring process while we establish the hub. Once the hub is established, there may be opportunities to transition to employment with Upwork, depending on business needs and other requirements. While employed by the partner, you’ll work as part of Upwork’s team, with access to our resources, culture, and growth opportunities.

Our partner will offer competitive benefits. When Upwork’s hub is established, we will be excited to offer employment and benefits directly as business needs require. 

Upwork is committed to building a diverse, inclusive, and equitable workforce. Employment decisions are made without regard to race, color, religion, gender, sexual orientation, gender identity, national origin, disability, or any other status protected by applicable law.

We use BrightHire, an AI-enabled tool, to record interviews and summarize interview transcripts. The tool allows the interviewer to focus on the discussion and does not score or evaluate candidates or make recommendations. The interview transcripts are reviewed, and decisions are only made by humans. Candidates who prefer not to have their interview recorded through BrightHire can opt out when the interview is scheduled.

To learn more about how Upwork processes and protects your personal information as part of the application process, please review our Global Job Applicant Privacy Notice and the Applicant Privacy Addendum (Canada). 

Upwork Inc.’s (Nasdaq: UPWK) family of companies connects businesses with global, AI-enabled talent across every contingent work type including freelance, fractional, and payrolled. This portfolio includes the Upwork Marketplace, which connects businesses with on-demand access to highly skilled talent across the globe, and Lifted, which provides a purpose-built solution for enterprise organizations to source, contract, manage, and pay talent across the full spectrum of contingent work. From Fortune 100 enterprises to entrepreneurs, businesses rely on Upwork Inc. to find and hire expert talent, leverage AI-powered work solutions, and drive business transformation. With access to professionals spanning more than 10,000 skills across AI & machine learning, software development, sales & marketing, customer support, finance & accounting, and more, the Upwork family of companies enables businesses of all sizes to scale, innovate, and transform their workforces for the age of AI and beyond.

Since its founding, Upwork Inc. has facilitated more than $30 billion in total transactions and services as it fulfills its purpose to create opportunity in every era of work. Learn more about the Upwork Marketplace at Upwork.com and follow us on LinkedIn, Facebook, Instagram, TikTok, and X; and learn more about Lifted at Go-Lifted and follow on LinkedIn.

Upwork’s Marketing Analytics team is focused on optimizing our growth engines through rigorous experimentation and data-driven decision making. This role sits at the intersection of product and marketing, driving measurement and experimentation across the customer funnel to improve acquisition, engagement, and conversion. You will partner cross-functionally with product, marketing, SEO, and data science teams to design experiments, analyze user behavior, and build frameworks that inform growth strategy. This role also supports understanding organic discovery, including traditional search and emerging AI-driven discovery surfaces.

Your Responsibilities:

• Organic & AI Discovery Analytics: Support analysis of organic channels, including SEO and emerging AI-driven discovery (e.g., ChatGPT, Gemini). Evaluate performance signals such as engagement, traffic, and visibility.
• Strategic Communication: Present insights and recommendations to marketing leadership, influencing growth strategy and prioritization.
• Experimentation & Testing: Design, execute, and analyze A/B and incrementality tests. Define hypotheses, success metrics, and test duration, and conduct deep post-test analysis to inform decisions.
• Drive insights that improve conversion, engagement, and overall growth.
• Data Extraction & Technical Analysis: Extract and analyze large datasets using SQL, Python, or R to support experimentation, user behavior analysis, and growth initiatives.
• Experimentation Tooling: Utilize platforms such as Statsig, Optimizely, VWO, or similar tools to implement and monitor experiments across experiences.
• SEO Tooling: Leverage tools such as Google Search Console, SEMrush, Ahrefs, or similar to explore keyword performance and on-site engagement trends.

What it takes to catch our eye:

• A degree in Mathematics, Statistics, Economics, Computer Science, or a related quantitative field.
• Proven experience designing and executing experiments (A/B, multivariate, incrementality), including hypothesis development, metric definition, sample sizing, and post-test analysis.
• Experience in marketing or growth analytics, with a strong focus on customer funnels, acquisition, and conversion optimization. Experience with organic search and SEO analytics.
• Technical Proficiency: Strong SQL skills and proficiency in Python or R for analyzing large datasets and supporting experimentation and analytics workflows.
• Experimentation Tools: Experience with platforms such as Statsig, Optimizely, VWO, or similar tools used to run and monitor experiments.
• BI tools such as Looker or Tableau. (SEO-specific tools are a plus, e.g., Google Search Console, SEMrush, Ahrefs, Botify, Screaming Frog)
• Testing & Statistical Knowledge: Strong foundation in experimental design, statistical significance, and methods to measure incremental impact.
• Marketplace Context: Previous experience in a two-sided marketplace or consumer tech environment will be highly regarded.

Come change how the world works.

Upwork is establishing an operational hub in Toronto, Canada. The new office is expected to be fully operational by Q4 2026. This role will require 3 days in office once we have an office open.

This position will initially be employed through a partner to ensure a seamless hiring process while we establish the hub. Once the hub is established, there may be opportunities to transition to employment with Upwork, depending on business needs and other requirements. While employed by the partner, you’ll work as part of Upwork’s team, with access to our resources, culture, and growth opportunities.

Our partner will offer competitive benefits. When Upwork’s hub is established, we will be excited to offer employment and benefits directly as business needs require. 

Upwork is committed to building a diverse, inclusive, and equitable workforce. Employment decisions are made without regard to race, color, religion, gender, sexual orientation, gender identity, national origin, disability, or any other status protected by applicable law.

We use BrightHire, an AI-enabled tool, to record interviews and summarize interview transcripts. The tool allows the interviewer to focus on the discussion and does not score or evaluate candidates or make recommendations. The interview transcripts are reviewed, and decisions are only made by humans. Candidates who prefer not to have their interview recorded through BrightHire can opt out when the interview is scheduled.

Overview
The R&D Engineer is a researcher-practitioner - someone equally comfortable reading papers and shipping prototypes. They are responsible for staying close to the frontier of LLM and AI systems research, identifying ideas with practical value, and building POCs that demonstrate feasibility. These POCs are demoed to the team and, where validated, handed off to the Platform and AI Engineers to productionize. This person does not work in isolation — they collaborate closely with the rest of the team throughout the research-to-product pipeline.

What You'll Do:

• Monitor and synthesize developments in LLM systems, AI infrastructure, and adjacent research areas
• Prototype and evaluate novel ideas with a fast feedback loop — build, demo, iterate
• Extend and improve the existing agent and RAG SDKs with new retrieval strategies, agent patterns, and provider integrations
• Evaluate new embedding models, reranking approaches, and retrieval architectures against the existing pipeline
• Collaborate with the Platform and AI Engineers to hand off validated POCs
• Produce clear documentation and demos that make research accessible to non-researchers
• Contribute to discussions with the tech lead on long-term research direction and where to place technical bets
• Engage with the broader research community — conferences, papers, open-source projects
• Identify opportunities where emerging techniques can address real problems surfaced by the AI Engineer

What You Bring:

• Hands-on experience building or evaluating LLM systems — fine-tuning, inference, retrieval, or agents
• Familiarity with RAG architectures beyond naive vector search — HyDE, MMR, graph-based retrieval, reranking, or hybrid search
• Exposure to agent frameworks and multi-agent orchestration patterns (PydanticAI, LangGraph, AutoGen, CrewAI, or similar)
• Demonstrated ability to move quickly from idea to working prototype
• A portfolio of explored ideas — published work, technical blog posts, side projects, or OSS contributions
• Strong communication skills — can explain complex research to non-researchers clearly
• Collaborative by default; understands that research value is realized when ideas ship
  • Core: Python, agent frameworks (PydanticAI or equivalent), RAG pipeline design (embedding, retrieval, reranking), managed ML platforms (Vertex AI or equivalent)
  • Nice to have: Systems-level programming experience, familiarity with inference infrastructure (vLLM, TensorRT), experience with RLHF or fine-tuning pipelines, MCP protocol, graph databases (Neo4j)

#LI-JH

#LI-Remote

Established in 2004, OLIVER is the world’s first and only specialists in designing, building, and running bespoke in-house agencies and marketing ecosystems for brands.   

We partner with over 300 clients in 40+ countries and counting. Our unique model drives creativity and efficiency, allowing us to deliver tailored solutions that resonate deeply with audiences.  

As a part of The Brandtech Group, we're at the forefront of leveraging cutting-edge AI technology to revolutionise how we create and deliver work. Our AI solutions enhance efficiency, spark creativity, and drive insightful decision-making, empowering our teams to produce innovative and impactful results. 

 Role: Senior Account Manager 

Location: Toronto, Canada – In office / Hybrid  

About the role: 

Inside Group Ideas is looking for a driven Senior Account Manager to join our award-winning in-house creative, content, and production agency. This isn’t your typical AM gig — you’ll be a critical part of the team’s growth, helping drive campaigns from first spark to final delivery, and shaping how great work gets made. You’ll manage the day-to-day client relationship, but you’ll also have a seat at the table when it comes to pushing creative thinking, unblocking teams, and spotting opportunities to do something new and memorable. If you’re the type who cares about the work as much as the process, who isn’t afraid to ask “why not?” and who gets a thrill from a fast-moving, ever-evolving environment, this role is for you.   

***This role is based in Toronto, with a hybrid schedule (in office 2 days a week).   

What you will be doing:   

• Take charge of the smooth delivery of campaigns — from planning and creative development through to final production — ensuring projects stay on track, on budget, and on brand  
• An understanding of the importance of working within brand guidelines, the business/their needs, expectations, and requirements to provide the best service and solution through close partnership in the key market.   
• Act as the day-to-day point of contact for clients, building strong relationships and anticipating their needs  
• Delivering projects, with support from the Project Management, including: ‚ Interrogating job requests and creating production ready briefs‚ for design.   
• Providing clear, on-brief direction to creative and working with team through every step of a project to ensure client asks are met/covered.   
• Help lead cross-functional teams (strategy, design, copy, production) to deliver impactful creative work.   
• Identify opportunities for account growth and bring proactive ideas to clients and team, championing new ways to drive business forward.   
• Work closely with your counter parts and the Business Director to develop and implement strategic campaign plans.   
• Prepare client proposals, scopes of work, and project budgets, ensuring all work meets the highest standards.   
• Mentor junior team members, sharing knowledge and helping them develop their skills.   
• Keep a sharp eye on timelines, resources, and deliverables, and flag issues before they become roadblocks.   
• Champion the creative process — inspiring teams, guiding clients, and making sure every brief is clear and ambitious.   
• Manage the system for obtaining client feedback in a structured manner, reporting any concerns or creative and/or growth opportunities to the Business Director.   
• Identify and troubleshoot workflow or asset management system concerns.   
• Promote collaboration, transparency, and a solutions-first mindset within the team.  

What you need to be great in this role:   

• 4-6 years of experience in an account management role in advertising, creative, or marketing, with a proven record of managing client relationships and delivering campaigns.   
• Experience working on digital, social, and video projects for major brands.   
• Strong ability to plan, prioritize, and juggle multiple projects in a fast-paced environment.   
• Persuasive communicator, both written and verbal, with the confidence to challenge and inspire clients and teams  
• Team player who thrives in a collaborative setting, but isn’t afraid to take the lead when needed  
• Deep understanding of creative processes, digital platforms, and production workflows  
• Meticulous attention to detail — you never let the small stuff slide  
• Solutions-oriented and upbeat, with a genuine passion for creative work and business results - a natural-born leader  
• Experience mentoring or supporting junior team members is a plus  
• Experience working with CPG brands is a plus 
• Fluency in English required; French is a bonus but not required   

 At the time of this posting, the base salary for this position may range from $89,250,00.00 to $99,750.00 CAD. Individual compensation varies based on job related factors, including location, business needs, level of responsibility, experience, and qualifications. The range listed is just one component of OLIVER’s total compensation package.

                                                                                                                                                                                                                                                                                                                                       Req ID:17395

Our values shape everything we do: 

Be Ambitious to succeed   

Be Imaginative to push the boundaries of what’s possible   

Be Inspirational to do groundbreaking work   

Be always learning and listening to understand   

Be Results-focused to exceed expectations   

Be actively pro-inclusive and anti-racist across our community, clients and creations   
 
OLIVER is committed to advancing Diversity, Equity, and Inclusion (DEI). We actively work to create equal opportunities for everyone, and our DEI initiatives are woven into the fabric of our company. We've set ambitious environmental goals around sustainability and have committed to be net zero by 2030. We expect everyone to contribute to our mission, embedding sustainability into every department and through every stage of the project lifecycle.    

Inside Ideas Group and its affiliates are equal opportunity employers committed to creating an inclusive working environment where all our employees are encouraged to reach their full potential, and individual differences are valued and respected. All [suitable] applicants shall be considered for employment without regard to race, ethnicity, religion, gender, sexual orientation, gender identity, age, neurodiversity, disability status, or any other characteristic protected by local laws.  

If you need us to make any adjustments to make your application process easier, please let us know by emailing talentadmin@oliver.agency 

About Us

AfterShip, a Great Place to Work Certified company, is transforming the global eCommerce landscape. Founded in 2012, AfterShip is a post-purchase SaaS company on a mission to build the world’s leading automation platform for ecommerce merchants.

AfterShip unifies shipping & labels, order tracking, AI predictive delivery, and returns management into one system - giving merchants a single place to manage and automate everything that happens after checkout. By centralizing these workflows, AfterShip enables merchants to reduce customer support inquiries, deliver a more reliable and engaging customer experiences, and unlock incremental revenue at every post-purchase touchpoint.

AfterShip integrates seamlessly with ecommerce platforms including Shopify and TikTok Shop, and connects with more than 1,200 carriers worldwide. Today, over 20,000 businesses - including Samsung, Gymshark, Vivino, Harry’s, Mous, and Rakuten - rely on AfterShip to turn every post-purchase moment into an opportunity to build trust, reduce costs, and drive repeat purchases.

Built for a global market from day one, AfterShip operates with an engineering-driven, internationally distributed team. The company employs more than 450 people across 8 offices, spanning North America, Europe, and Asia, and representing over 20 cities worldwide.

Your Mission:

We succeed when our customers succeed. As a Manager of the TAM team at AfterShip, your team is the go-to team for AfterShip’s Enterprise customers and some of the industry’s top DTC brands to ensure nothing is standing in the way of harnessing the full power of AfterShip’s solutions. 

Your attention to detail focuses on the customer needs in order to drive rapid customer onboarding and success. You will apply your passion for eCommerce and product expertise to ensure technical fit and seamless execution of our products. This will ultimately improve renewals and overall success while helping to collect customer testimonials, stories, and feedback. 

This is a high-impact position within the growing Professional Services team. 

What You’ll Do: 

• Manage, mentor, and develop a team of 10+ TAMs, focusing on both technical skills (API troubleshooting and issue debugging) and soft skills (stakeholder management and proactive communication).
• Conduct regular customer call reviews and case audits to ensure technical accuracy and proactive account management.
• Own the onboarding and ramp-up of new TAMs, ensuring proficiency in AfterShip products within 90 days.
• Track and improve TAM KPIs, aligning them with customer success outcomes (e.g., Time to Live, renewals).
• Act as the “voice of the customer” to R&D, helping prioritize integrations and feature requests based on customer needs.
• Align with Customer Success leadership to drive positive customer outcomes.
• Partner with Support leadership to ensure effective handoffs, with TAMs focused on strategic, account-specific guidance rather than frontline support.

Who We're Looking For:

• 2+ years of experience directly managing TAMs or SEs. 
• Understanding of modern SaaS architecture (APIs, webhooks, SSO/SAML, databases, cloud infrastructure like AWS/GCP/Azure). 
• Ability to de-escalate heated customer situations and translate technical constraints into business language for executive stakeholders. 
• Excellent problem-solving and analytical skills.
• Exceptional communication and presentation abilities.
• Ability to manage a team and showcase leadership attributes. Coaching and mentorship plays an important role here.

At AfterShip, we know great talent doesn’t always fit every requirement. If you’re passionate about our mission and believe you can make an impact, we encourage you to apply.

Why You Should Join Us: 

• Great Place to Work Certified: We’ve been recognized for our inclusive, values-driven culture that celebrates diversity and collaboration.
• Innovative & Inclusive Culture: Started by our software engineer-turned-CEO, AfterShip is built on curiosity, creativity, and collaboration. We’re a passionate, global team of problem solvers who put egos aside to innovate together. We take immense pride in fostering a culture that’s inclusive, which has allowed us to surround ourselves with the industry's most talented professionals.
• Ambitious Mission with Real Impact: Join us in transforming eCommerce by making buying and selling easier for everyone. It’s one of the most dynamic spaces in tech, with limitless opportunities to innovate and grow.
• Thrive & Grow: There’s no ceiling to what you can achieve or learn here. We’re committed to empowering your career while advancing together as a company.
• Flexible Work Setup: We’re a remote-first team, meaning by default that employees work from home or on a hybrid-flexible basis in our hub locations (i.e., Toronto, Austin, Barcelona). You’re empowered to choose a work setup that works best for you and your team. With flexible hours depending on your time zone, you’ll be able to have a schedule that fits your working style and the requirements of your role.

Perks:

• Competitive compensation
• Remote-first work setups
• Healthcare coverage offered from day 1
• Retirement plans including company match
• Unlimited PTO
• Annual learning & wellness benefit
• Monthly book perk
• Career progression & professional development
• In-office lunch and commuter benefits for those located in our hub locations

Salary range for this role: CAD$155,000 - $178,000 on-target earnings

We are an equal opportunity employer and provide accommodations upon request throughout the recruitment process, in accordance with local legislation. Please let us know if you require any support, and we’ll work with you to meet your needs.

We believe in hiring right over hiring fast. While timelines may vary, we’re looking to fill this role as soon as possible. 

Our hiring process uses AI to help with initial resume screening and to support interview note-taking. These tools help our team stay organized and fair, but all hiring decisions are made by people.

This job posting is for a new position.

Who we are

About Stripe

Stripe is a financial infrastructure platform for businesses. Millions of companies—from the world’s largest enterprises to the most ambitious startups—use Stripe to accept payments, grow their revenue, and accelerate new business opportunities. Our mission is to increase the GDP of the internet, and we have a staggering amount of work ahead. That means you have an unprecedented opportunity to put the global economy within everyone’s reach while doing the most important work of your career.

About the team

Our Data Science team partners deeply with teams across Stripe to ensure that our users, our products, and our business have the models, data products, and insights needed to make decisions and grow responsibly. We’re looking for data scientists with a passion for analyzing data, building machine learning and statistical models, and running experiments to drive impact.  Our work is broad and varied, influencing how our products work (e.g. understanding user needs, preventing fraud, or optimizing charge flows), how our business works (forecasting key outcomes, managing liquidity, quantifying risk exposure), how our go-to-market motions operate (designing growth experiments, optimizing marketing investments, refining sales processes, and estimating causal effects), and everything in between. We have a variety of Data Science roles and teams across Stripe and will seek to align you to the most relevant team based on your background.

What you’ll do

About the internship experience

Our internship program provides the opportunity to work on meaningful business initiatives that will grow the GDP of the internet. Through the internship, you will work with many systems and technologies, gain experience in working with large datasets and analytical methodologies/tools to help us better understand our users and build better products. 

Each intern has a dedicated mentor, and every intern project is part of the team's roadmap that will directly contribute to Stripe's mission. As you collaborate with industry experts on initiatives that expand global commerce, you will develop a strong first-hand understanding of the role analytics plays in steering business strategy and results.

We're not just focused on your immediate contributions; we're invested in your growth. Stripe sees this internship as an opportunity to grow your technical expertise and facilitate personal development, preparing you for a career in the tech industry.

Responsibilities

You will:

• Partner closely with Data Scientists, Data Analysts, and business partners to drive business impact through rigorous analytical solutions
• Apply machine learning, causal inference, or advanced analytics on large datasets to: i) measure results and outcomes, ii) identify causal impact and attribution, iii) predict the future performance of users or products, to drive business success
• Influence business actions and strategy by developing actionable insights through metrics and dashboards.
• Drive the collection of new data and the refinement of existing data sources.
• Learn quickly by asking great questions, finding how to work with your mentor and teammates effectively, and communicating the status of your work clearly
• Present your work to the Data Science team, partner teams, and fellow interns

Who you are

Minimum requirements

We’re looking for someone who has:

• Enrolled in a quantitative PhD program (e.g. Data Science, Statistics, Economics, Mathematics, etc.) with the expectation of graduating in winter 2026 or spring/summer 2027
• Experience with a scientific computing language (such as Python, R, etc) and SQL. We believe new programming languages can be learned if the fundamentals and general knowledge are present!
• Knowledge and hands-on experience in several of the following areas: machine learning, statistics, optimization, product analytics, causal inference, and/or experimentation
• Experience communicating and collaborating with multidisciplinary stakeholders in a team environment

Preferred qualifications

You also likely have:

• Experience writing and debugging data pipelines
• Demonstrated ability to evaluate and receive feedback from mentors, peers, and stakeholders via experience from previous internships or other multi-person projects
• Ability to learn new systems and form an understanding of those systems, through independent research and working with a mentor and subject matter experts

** This role is not eligible for hire in the United States - we are hiring only in Toronto, Ontario, Canada for summer 2026.

About the role:

The Business Operations Manager will be a strategic partner embedded within the Technical Support organization at Samsara, driving operational excellence and enabling data-informed decision-making at scale. This role sits at the intersection of strategy and execution—supporting senior leadership with the insights, communications, and operational frameworks needed to run and grow the business effectively.
The ideal candidate is a sharp, highly independent thinker who can take ambiguous challenges and return with structured analysis, compelling narratives, and clear recommendations. They bring strong executive communication skills, big-picture thinking, and the ability to influence cross-functional stakeholders — all while leveraging modern AI tools to work faster and smarter.

This is a remote position open to candidates residing in Canada. Relocation assistance will not be provided for this position.

You should apply if:

• You want to impact the industries that run our world: Your efforts will result in real-world impact—helping to keep the lights on, get food into grocery stores, reduce emissions, and most importantly, ensure workers return home safely.
• You are the architect of your own career: If you put in the work, this role won’t be your last at Samsara. We set up our employees for success and have built a culture that encourages rapid career development, and countless opportunities to experiment and master your craft in a hyper-growth environment.
• You’re energized by our opportunity: The vision we have to digitize large sectors of the global economy requires your full focus and best efforts to bring forth creative, ambitious ideas for our customers.
• You want to be with the best: At Samsara, we win together, celebrate together and support each other. You will be surrounded by a high-caliber team that will encourage you to do your best.
  
  

In this role, you will:

• Partner with Technical Support leadership to develop strategic narratives and executive-ready presentations that communicate business performance, key priorities, and operational outcomes.
• Build and maintain reporting frameworks that track core business metrics—such as CSAT, time to resolution, and cost to serve—and synthesize findings into actionable insights for senior leadership.
• Translate complex data and operational trends into clear, compelling stories that inform strategic decisions and drive alignment across the organization.
• Drive cross-functional collaboration across Technical Support, Product, R&D, Sales, and Business Technology teams to align on priorities and execute on key initiatives.
• Lead and manage special projects and operational improvement efforts that enhance efficiency and customer experience within the Technical Support ecosystem.
• Leverage AI tools (e.g., Claude, ChatGPT) and self-service data capabilities on a day-to-day basis to accelerate analysis, content generation, and workflow automation.
• Own and operationalize AI governance across the support organization — tracking tools, skills, and use cases being built across teams, establishing versioning standards, and ensuring best practices are shared rather than siloed
• Identify and close information gaps through independent research, data exploration, and rigorous synthesis — returning with something richer than the original ask
• Champion, role model, and embed Samsara’s cultural principles (Focus on Customer Success, Build for the Long Term, Adopt a Growth Mindset, Be Inclusive, Win as a Team) as we scale globally and across new offices.
  
  

Minimum requirements for the role:

• 8+ years of experience in business operations, management consulting, strategy, or a related field.
• Bachelor’s degree from a 4-year accredited university.
• Demonstrated ability to build executive-level presentations and strategic communications that convey a clear, compelling narrative.
• Strong analytical skills with the ability to independently source, interpret, and synthesize data to support decision-making.
• Comfort and previous experience using AI tools for analysis, content generation, and workflow automation.
• Experience working cross-functionally and influencing stakeholders without direct authority.
• High degree of independence and intellectual curiosity — able to take a loosely defined problem and return with structured, rigorous thinking and actionable recommendations.
  
  

An ideal candidate also has:

• Experience working in or with customer support, technical support, or a complex SaaS environment.
• Background in management consulting, investment banking, or a high-growth technology company.
• Familiarity with data tools (e.g., Tableau, Looker, SQL) for self-serve analytics.
• Experience streamlining and scaling products, processes, and workflows with AI.
• Track record of building operational programs or processes from the ground up.

We are hiring a Head of Chip Architecture, you will collaborate with both external partners and internal engineering teams to develop and deliver innovative, high-volume photonics products. In this role, you will define advanced chip architectures for co-packaged optics, working closely with cross-disciplinary teams to model, analyze, and optimize system performance. Success in this role requires deep domain expertise in silicon photonics, high-frequency (50+ GHz) electro-optic interfaces, lasers, optical amplifiers, fiber-optic communications, and packaging/assembly techniques. Strong analytical problem-solving, effective communication, and technical leadership are essential. You will be expected to be the primary technical liaison for key customers, partners, and internal stakeholders. You will also represent Lightmatter’s at premier industry conferences.

Join a tight-knit team where each individual’s contributions directly influence the success of the company and product. You'll have the opportunity to build a new kind of computer from the ground up and to solve groundbreaking challenges along the way. Work with people who love to build and who thrive in technically diverse environments where great ideas are prioritized.

Responsibilities: 

• Guide, coach, and mentor a team of chip architects from different domains: photonics, digital, and analog. 
• Define chip architectures for datacenter/AI compute optical interconnect demonstrations and products. 
• Lead the co-optimization of SerDes, analog front ends, and optical transceivers to achieve best-in-class performance in terms of performance, energy efficiency, and costs.
• Work with other engineering leaders to plan, set, and execute on development, tapeout, and validation timelines.
• Provide technical leadership to cross-functional engineering teams.
• Represent the architecture team in executive-level reviews, industry forums, and customer negotiations.
• Act as the primary technical liaison for key customers, partners, and stakeholders regarding our current chip’s architecture and future roadmap.
• Drive the technical selling process by clearly articulating the competitive advantages, performance metrics, and cost benefits to both technical and non-technical customers.
• Communicate complex technical concepts clearly to both technical and non-technical stakeholders.
• Partner with the Product and Sales teams to define next-generation photonic products.
• Research and evaluate emerging optical interconnect technologies, and drive technology roadmaps aligned with market trends and strategic objectives.
• Develop new IP. Publish technical findings at top journals and share our technical expertise at conferences.
• Be Lightmatter’s ambassador. 

This is not a complete listing of the responsibilities. It’s a representation of the things you will be doing 

Qualifications: 

• A Ph.D. degree in Electrical Engineering, Applied Physics, or a related field with 10+ years of relevant experience and leading teams.
• Must have managerial experience 
• Strong track record in managing teams and helping them grow and achieve at the highest level.
• Deep technical knowledge in photonic/AMS chip co-design.
• Proven success in developing, taping out, and bringing-up state-of-the-art photonic/AMS chips and system solutions.
• Proven track record of successfully taking at least two chip architectures from concept to high-volume production.
• Demonstrated experience serving as a primary technical point of contact with major external customers, partners, or vendors.
• Proven ability to translate complex technical concepts into compelling business value propositions for executive and non-technical audiences.
• Strong track record of planning and driving complex projects to completion.
• Ability to work cross-functionally with other organizations to achieve company-wide goals.
• Deep understanding of market trends and application of optical interconnects.
• Must to travel 30% of the time 

Preferred Qualifications:

• World-class technical leadership: demonstrated absolute technical and people excellence. 
• Strong track record of innovation in photonics as evidenced by patents and publications.
• Demonstrated creative problem-solving skills for problems that have no obvious solutions.
• Strong publication record and public speaking experience.
• Ability to retain and attract new talent.
• Executing R&D for product and market needs.
• Willingness to engage and learn quickly to ensure mission success. Self-starter with a “no task is too big or small” attitude.

About the role:

What you’ll do:

• Lead and develop a team of Operations Specialists across operational workflows
• Own team performance: set expectations, manage throughput, and ensure the team is meeting SLAs and transaction deadlines
• Design and iterate on workflows in partnership with operations leads, incorporating AI tooling to continuously improve efficiency and accuracy
• Serve as the primary escalation point for complex cases that require judgment beyond the specialist level
• Coordinate cross-functionally with acquisition, renovation, resale, and finance teams
• Partner with R&D and ops AI teams to identify automation opportunities, test new tools, and give feedback on what's working
• Build the culture of the team: hire people who want to work with AI, move fast, and improve the work every day
• Be the single accountable person for your function in Toronto

What you’ll bring:

• Hands-on comfort with AI tools and technology; you actively use AI in your own work and can coach a team to do the same
• Proven experience managing operations teams, in high-volume, deadline-driven environments
• Experience building or scaling operations teams; you know how to set culture and norms early
• Strong operational instincts: you can look at a workflow and quickly identify what's broken, what should be automated, and what needs a human
• Excellent communication and stakeholder management skills; you'll be the bridge between Toronto execution and US-based teams
• High accountability and bias toward action; you fix problems before they become someone else's escalation
• Comfortable in ambiguity; processes are still being built and you'll be a primary architect of how this team operates
• Opendoor is actively consolidating its internal tooling stack; comfort with new systems and change is essential

Compensation:

The compensation package offers a base salary plus Opendoor equity (RSUs). Pay varies by work location and may also depend on your qualifications, job-related knowledge, skills, and experience. We also offer a comprehensive package of benefits including unlimited PTO, medical/dental/vision insurance, life insurance, and 401(k) to eligible employees.

Who We Are

Konrad is a next-generation digital consultancy. We are dedicated to solving complex business problems for our global clients with creative and forward-thinking solutions. Our employees enjoy a culture built on innovation and a commitment to creating best-in-class digital products in use by hundreds of millions of consumers around the world. We hire exceptionally smart, analytical, and hard-working people who are lifelong learners.

About The Role

This role sits on our consulting team, where your internal title will be Consultant, working primarily in a data analytics capacity across client engagements.

As a Consultant focused on Data Analytics, you are an early-to-mid career data professional with a strong foundation in analysis and a desire to grow both your technical and consulting skill set. Leveraging your analytics background, you will support the delivery of digital products for our clients through analytics and reporting solutions that help organizations better understand their data and make informed decisions.

In addition to your analytics work, you will gain exposure to broader areas of digital consulting, including digital product development, digital transformation, and user experience (UX/CX). You are interested in understanding how data supports product decisions, customer experiences, and overall business strategy.

You will work closely with senior analysts, data scientists, engineers, product managers, designers, and business stakeholders across a variety of client engagements. With guidance and mentorship, you will contribute to analytics initiatives including dashboarding, exploratory analysis, KPI tracking, and data quality validation, while also building broader consulting skills across areas such as project management, user experience, and design thinking.

You are curious, detail-oriented, and motivated to continuously improve your analytical and consulting capabilities.

What You’ll Do

• Support client and internal teams in understanding business questions and translating them into analytical requirements
• Analyze data to identify trends, patterns, and insights under the guidance of senior team members
  Build and maintain dashboards and recurring reports to track key metrics and performance indicators
• Assist in documenting metrics, definitions, and analytics processes
• Collaborate with data engineers and other analysts to support data modeling and reporting layers
  Communicate insights clearly through visualizations, summaries, and presentations
• Proactively identify opportunities to improve reporting, data quality, and analytical workflows

Qualifications

• Minimum 2+ years of experience in a data analyst, business intelligence, or analytics-focused role
• Programming experience in Python, Bash scripting, R or related language
• Working proficiency in SQL and experience querying cloud data warehouses (e.g., Snowflake, Databricks, Redshift, BigQuery)
• Experience with Business Intelligence and data visualization tools (e.g., Looker, Tableau, Power BI)
• Foundational understanding of data modeling and analytics best practices
• Experience defining and tracking KPIs and metrics
• A/B testing and causal analysis
• Strong analytical and problem-solving skills with attention to detail
• Clear written and verbal communication skills
  Ability to work collaboratively in cross-functional and consulting-style environments
• Interest in learning about data governance, privacy, and security best practices

Perks and Benefits

• Comprehensive Health & Wellness Benefits Package
• Retirement Planning
• Parental Leave Program
• Flexible Working Hours
• Work from Home Flexibility
• Service Recognition Programs
• Socials, Outings & Retreats
• Culture of Learning & Development

Bonus Points

Have you taken any courses at BrainStation? A lot of our design and development best practices and processes are taught during our courses, make sure to highlight this experience in your cover letter if you have!

Konrad is committed to maintaining a diverse work environment and is proud to be an equal opportunity employer. All qualified applicants, regardless of race, color, religion, gender, gender identity or expression, sexual orientation, national origin, genetics, disability, age, or veteran status will receive consideration for employment. If you have any accessibility requirements or concerns regarding the hiring process or employment with us, please notify us so we can provide suitable accommodation.

The estimated compensation for this position is $75,000 to $100,000. This is an estimate and a compensation offer will vary based on applicant’s education, experience, skills, abilities and alignment with market data.

While we sincerely appreciate all applications, only those candidates selected for an interview will be contacted.

#LI-Hybrid

Who We Are

Konrad is a next-generation digital consultancy. We are dedicated to solving complex business problems for our global clients with creative and forward-thinking solutions. Our employees enjoy a culture built on innovation and a commitment to creating best-in-class digital products in use by hundreds of millions of consumers around the world. We hire exceptionally smart, analytical, and hard-working people who are lifelong learners.

About The Role

As a Senior Data Analyst, you are an experienced analytics professional who leads analytical initiatives and partners directly with stakeholders to shape data-informed strategy. You drive the design and delivery of analytics and reporting solutions that enable clients to understand performance, identify opportunities, and make confident business decisions.

You work closely with consultants, data engineers, developers, designers and clients across multiple engagements. You own analytical problem-solving from discovery to delivery, mentor junior analysts, and help establish best practices across data modeling, experimentation, and reporting.

You are curious, pragmatic, and comfortable navigating ambiguity. You translate complex business problems into structured analysis, proactively surface insights, and influence decisions through clear communication and thoughtful storytelling.

What You’ll Do

• Partner with client and internal stakeholders to define business questions, success metrics, and measurement strategies
• Lead analytical projects end-to-end including discovery, data validation, analysis, and presentation of recommendations
• Design and implement scalable dashboards and reporting frameworks for executive and operational decision-making
• Develop and maintain metric definitions, documentation, and analytics standards across engagements
• Perform deep-dive analyses to identify drivers, opportunities, and risks across product and business performance
• Design and evaluate A/B tests and experimentation strategies, including statistical interpretation and recommendations
• Collaborate with data engineers to design data models and ensure reliable, high-quality reporting layers
• Mentor junior analysts and review analytical work to ensure quality and rigor
• Communicate insights through clear narratives, visualizations, and executive-level presentations
• Identify and implement improvements to analytics workflows, governance, and data quality processes

Qualifications

• Minimum 4+ years of experience in a data analyst, business intelligence, product analytics, or consulting analytics role
• Strong SQL expertise and experience querying cloud data warehouses (e.g., Snowflake, Databricks, Redshift, BigQuery)
• Proficiency in Python, R, or similar language for data analysis and automation
• Advanced experience with Business Intelligence and visualization tools (e.g., Looker, Tableau, Power BI)
• Strong understanding of data modeling, dimensional modeling, and analytics architecture concepts
• Experience defining KPIs, measurement frameworks, and decision metrics
• Hands-on experience designing and analyzing experiments (A/B testing, causal inference, statistical interpretation)
• Proven ability to independently structure ambiguous problems and deliver actionable insights
• Experience working directly with stakeholders and presenting to leadership audiences
• Strong written and verbal communication skills and ability to influence decisions
  Experience mentoring analysts or reviewing analytical work
• Familiarity with data governance, privacy, and security best practices

Perks and Benefits

• Comprehensive Health & Wellness Benefits Package
• Retirement Planning
• Parental Leave Program
• Flexible Working Hours
• Work from Home Flexibility
• Service Recognition Programs
• Socials, Outings & Retreats
• Culture of Learning & Development

Bonus Points

Have you taken any courses at BrainStation? A lot of our design and development best practices and processes are taught during our courses, make sure to highlight this experience in your cover letter if you have!

Konrad is committed to maintaining a diverse work environment and is proud to be an equal opportunity employer. All qualified applicants, regardless of race, color, religion, gender, gender identity or expression, sexual orientation, national origin, genetics, disability, age, or veteran status will receive consideration for employment. If you have any accessibility requirements or concerns regarding the hiring process or employment with us, please notify us so we can provide suitable accommodation.

The estimated compensation for this position is $105,000 to $115,000. This is an estimate and a compensation offer will vary based on applicant’s education, experience, skills, abilities and alignment with market data.

While we sincerely appreciate all applications, only those candidates selected for an interview will be contacted.

#LI-Hybrid

For a career where you can drive our business and shape your future, apply now. 

Who We Are
At Momentum Financial Services Group, we help people move forward by reimagining how money works for those who need it most. With more than 40 years of experience, we’re the team behind Money Mart—Canada’s largest non-bank branch network—and a leader in financial solutions for underserved communities.

From short-term loans to money transfers and prepaid cards, we power the products, technology, and operations that connect millions of customers each year to the money they need, when they need it.

At MFSG, we work together across teams and functions to create something bigger than ourselves: solutions that remove barriers and give people access to money they might not get anywhere else. Whether you’re solving problems, building systems, or shaping strategy, your work fuels real support for real people.

We’ve Got You Covered

• Compensation Philosophy – Competitive pay aligned with experience and market standards
• Discretionary Annual Bonus – Rewarding both individual and company performance
• Comprehensive Benefits – Health and dental coverage with premiums fully paid, plus access to an Employee Assistance Program
• Retirement Plans – Helping you plan and save for the future
• Hybrid Work Environment – Flexibility to balance remote and in-office collaboration; enjoy our corporate HQ spaces designed for teamwork and creativity
• Perks and Rewards – Tuition reimbursement, professional development support, discounts through Perkopolis, and recognition programs that celebrate your impact

The Job: Product Manager, Credit Cards

We are seeking an experienced and results-driven manager to support the performance and growth of our credit card portfolio. This role is primarily focused on driving customer acquisition and early activation, while also supporting performance across the full customer lifecycle, including engagement and retention. You will work closely with partners across marketing, operations and retail to influence and deliver on key drivers at each stage of the customer journey. You will oversee key aspects of the product experience—from design and customer journey through to operational execution and financial outcomes—within a fast-paced retail financial services environment. This role requires strong problem-solving skills, with the ability to identify root causes, implement corrective actions, and continuously improve performance across the business. 

How You’ll Make an Impact: 

• Own and drive key portfolio performance levers, with a focus on customer acquisition and early activation. Drive customer acquisition strategies in partnership with marketing and retail, including campaign development, targeting, and channel optimization across retail and digital. 
• Own and continuously optimize the end-to-end acquisition funnel, from top-of-funnel applications through to approval and activation. 
• Oversee and optimize welcome offers, SPIFFs and promotional strategies to ensure strong acquisition quality and early customer behavior. 
• Analyze funnel performance to identify drop-offs, diagnose root causes, and implement data-driven recommendations to improve conversion, approval rates, and early customer engagement. 
• Drive customer engagement strategies to increase spend per active account, leveraging the loyalty program and partnering closely with Marketing, Retail and Operations to deliver targeted campaigns and offers. 
• Identify opportunities to enhance ongoing customer engagement through data-driven insights, optimizing usage behaviors across the lifecycle. 
• Collaborate with cross functional teams to support ongoing spend stimulation initiatives, including credit limit increases (CLIs) and loyalty accelerator programs, ensuring alignment with portfolio performance objectives. 
• Work closely with retail teams, including store associates, Store Managers, and District Managers, to drive in-store performance and execution. 
• Lead initiatives to improve frontline effectiveness, including training, tools, messaging, and incentive alignment. 
• Translate data and frontline insights into clear actions that improve business outcomes and customer experience. 
• Drive operational execution by improving processes, reducing friction in the customer journey, and enhancing the in-store and digital experience. 
• Operate effectively in a fast-paced retail environment, managing multiple priorities while maintaining a strong focus on results. 

What You Bring:

• Proven experience in customer acquisition, activation strategies, and funnel optimization. 
• Strong analytical skills with the ability to perform root cause analysis and translate insights into actionable recommendations. 
• Experience working closely with retail teams (store associates, Store Managers, District Managers) to drive performance. 
• Hands-on experience diagnosing performance issues and implementing corrective actions in a fast-paced environment. 
• Strong understanding of digital and retail acquisition channels, including campaign performance and optimization. 
• Ability to work cross-functionally across marketing, product, operations, and analytics teams. 
• Experience monitoring and managing KPIs, with a focus on driving measurable business outcomes. 
• Strong communication and stakeholder management skills, with the ability to influence across all levels of the organization. 
• Highly results-oriented with a bias to action and ability to manage multiple priorities.

Education + Experience:

• 7+ years of experience in financial services, with a focus on credit cards, lending, payments or retail banking. 
• Bachelor’s degree in Business, Finance, or a related field

Ready to apply your Product Management expertise to make a real impact? Join us and help shape the future of tech at MFSG. Apply today and let’s build the future of MFSG, together.

Committed to Equal Opportunity: 
 
MFSG is committed to accommodating applicants up to the point of undue hardship during the recruitment, assessment and selection process. If you are selected for an interview, please notify MFSG if you require accommodation in respect of the materials or procedures used at any time during this process. If you require accommodation, MFSG will work with you to determine how to meet your needs. 

Please note: The salary range for this position is between C$ 125,000 to C$ 145,000. 

What's in it for you

• Gym discounts 

• Employee and Family Assistance program 

• Virtual wellness events 

• Conferences & training budget 

• Regular internal training programs 

• Financial planning with 3% matching Pension  

• Competitive salary 

Compensation

The expected compensation for this position is: [65K-75K Base + Commission]

 This range reflects the expected compensation at the time of posting. The final offer may vary and can be higher based on relevant skills, experience, location, and market conditions. This role also includes a sales plan (OTE) and may include benefits and other employee offerings.

For a career where you can drive our business and shape your future, apply now. 

What you'll do 

• Own the creation, updating, and quality assurance of automotive advice content and SEO-focused product pages by developing a deep understanding of customer needs, search intent, and user journeys 

• Brief, manage, and collaborate with external content agencies and freelance partners to ensure timely delivery of high-quality, SEO-optimized content aligned with quality standards 

• Apply a data-driven approach to topic research, content ideation, and optimization to improve engagement and performance 

• Leverage AI-driven content creation and optimization techniques to improve discoverability and visibility across LLMs and AI-powered platforms, ensuring content is structured, authoritative, and aligned with emerging search and AI consumption patterns 

• Identify SEO/AI opportunities and conduct research for new and existing content using advanced software such as Semrush, SISTRIX, Ahrefs, Ryte, and similar platforms 

• Collaborate with international stakeholders within the AutoScout24 Group to align content initiatives across markets 

• Monitor trends in automotive, mobility, and car-related topics and translate insights into relevant, high-impact content 

• Actively contribute to and collaborate within a global content and SEO network, sharing learnings, standards, and best practices across international markets 

What you'll need

• Minimum 3 years of relevant professional experience in SEO, content marketing, or an online editorial environment, with exposure to AI-driven content or optimization tools considered an asset 

• Bachelor's degree in Marketing, Business, Journalism, Computer Science, or a related field, or equivalent practical experience 

• Strong knowledge of current SEO/AEO best practices and content optimization methodologies 

• Experience with SEO/AEO and web analytics tools such as Screaming Frog, SISTRIX, Google Analytics, or comparable platforms 

• Familiarity with HTML and modern content management systems 

• Excellent written and verbal communication skills 

• Strong analytical mindset with attention to detail 

• High motivation to learn and adapt in a fast-paced digital environment 

• Genuine interest in cars, mobility, and automotive industry trends, with prior knowledge considered a plus 

Language Skills 

• Professional proficiency in English (written and spoken)
• Professional proficiency in French (written and spoken)

Reporting Line 

• Reports to the Team Lead, Content, based at the global headquarters in Munich 

What's in it for you

We understand that there is life at work and life outside of work. Here are a few benefits we all benefit from that support us to be our creative best. 

• Gym discounts 

• Employee and Family Assistance program 

• Virtual wellness events 

• Conferences & training budget 

• Regular internal training programs 

• Financial planning with 3% matching Pension  

• Competitive salary 
• Annual bonus structure 

Compensation

The expected compensation for this position is: [80K-85K Base]

For a career where you can drive our business and shape your future, apply now. 

---------------------------------------------------------------------------------------------------------------------

Nous sommes Trader, un chef de file canadien des solutions numériques dans le secteur automobile. Nos marques phares — AutoTrader.ca, AutoSync, Dealertrack Canada et CMS — aident les Canadiennes et les Canadiens à acheter, vendre et financer un véhicule en toute confiance.

AutoTrader.ca est la plus grande place de marché automobile au Canada, avec plus de 25 millions de visites par mois.

En tant que membre du groupe AutoScout24, le plus important marché automobile en ligne en Europe, nous contribuons à façonner l’avenir du commerce automobile au Canada et ailleurs dans le monde.

Joignez-vous à nous pour réunir le meilleur de l’Europe et de l’Amérique du Nord et participer à l’évolution du commerce automobile.

Votre rôle

À titre de Gestionnaire, marketing de contenu et SEO, vous serez responsable de la conception, de la mise en œuvre et de l’optimisation des initiatives SEO axées sur le contenu pour nos plateformes numériques AutoTrader.ca et AutoHebdo.net.

En mettant l’accent sur un contenu de grande qualité, centré sur les besoins des utilisateurs, vous soutiendrez la stratégie globale de référencement naturel et collaborerez étroitement avec des partenaires interfonctionnels afin d’accroître le trafic organique, l’engagement et les conversions.

Lieu et mode de travail

Ce poste est basé au Canada, avec la possibilité de travailler en mode hybride à partir de l’un de nos bureaux :

Siège social
405 The West Mall, bureau 110
Etobicoke (Ontario) M9C 5J1

Bureau de Toronto
20 Queen Street West, 28e étage
Toronto (Ontario) M5H 3R3

Vos responsabilités

• Assurer la création, la mise à jour et le contrôle de la qualité du contenu-conseil automobile ainsi que des pages produits optimisées pour le référencement naturel

• Développer une compréhension approfondie des besoins des clients, de l’intention de recherche et des parcours utilisateurs

• Rédiger des briefs et collaborer avec des agences externes et des pigistes afin d’assurer la livraison de contenu optimisé SEO, dans les délais et selon les standards établis

• Adopter une approche basée sur les données pour la recherche de sujets, l’idéation et l’optimisation de contenu afin d’améliorer la performance et l’engagement

• Exploiter des techniques de création et d’optimisation de contenu assistées par l’intelligence artificielle afin d’améliorer la découvrabilité et la visibilité dans les moteurs de recherche, les moteurs de réponse (AEO) et les plateformes alimentées par des modèles de langage (LLM)

• Identifier des opportunités SEO/IA et effectuer des analyses pour du contenu nouveau et existant à l’aide d’outils spécialisés tels que Semrush, SISTRIX, Ahrefs, Ryte, ou plateformes comparables

• Collaborer avec des parties prenantes internationales du groupe AutoScout24 afin d’harmoniser les initiatives de contenu entre les différents marchés

• Assurer une veille des tendances liées à l’automobile et à la mobilité et transformer les insights en contenu pertinent et à fort impact

• Contribuer activement au réseau mondial de contenu et SEO en partageant les meilleures pratiques et apprentissages

Profil recherché

• Minimum de 3 ans d’expérience pertinente en SEO, marketing de contenu ou environnement éditorial numérique

• Expérience avec des outils de création ou d’optimisation de contenu assistés par l’IA (atout)

• Baccalauréat en marketing, administration des affaires, journalisme, informatique ou domaine connexe, ou expérience équivalente

• Excellente connaissance des meilleures pratiques actuelles en SEO/AEO et des méthodologies d’optimisation de contenu

• Expérience avec des outils tels que Screaming Frog, SISTRIX, Google Analytics ou équivalents

• Connaissance du HTML et des systèmes modernes de gestion de contenu (CMS)

• Excellentes habiletés de communication, à l’écrit comme à l’oral

• Esprit analytique développé et souci du détail

• Capacité à évoluer dans un environnement numérique dynamique

• Intérêt marqué pour l’industrie automobile et les tendances en mobilité (atout)

Compétences linguistiques

• Maîtrise professionnelle de l’anglais, à l’oral et à l’écrit

• Maîtrise professionnelle du français, à l’oral et à l’écrit

Supérieur immédiat

Le poste relève du ou de la Team Lead, Content, basé(e) au siège social mondial à Munich.

Ce que nous offrons

Nous reconnaissons l’importance de l’équilibre entre la vie professionnelle et la vie personnelle. Voici quelques avantages offerts pour soutenir votre bien-être et votre développement :

• Rabais sur l’abonnement à un centre sportif

• Programme d’aide aux employés et à leur famille

• Activités virtuelles de bien-être

• Budget annuel pour conférences et formations

• Programmes de formation internes

• Programme d’épargne-retraite avec contribution de l’employeur (jumelage jusqu’à 3 %)

• Salaire concurrentiel

• Programme de bonification annuelle

Rémunération

La rémunération prévue pour ce poste se situe entre 80 000 $ et 85 000 $ (salaire de base).

Pour une carrière où vous pourrez contribuer activement à la croissance de l’entreprise tout en façonnant votre avenir professionnel, postulez dès maintenant.

Compensation

The expected base salary for this position is: [70K-80K Base + Commission + Car Allowance]

For a career where you can drive our business and shape your future, apply now. 

The Challenge

We are looking for a  Senior Customer Success Manager to join our Customer Experience team. In this role, you will act as a trusted advisor for our strategic customers from the start of their journey to renewal in a high-to-medium touch role. As a Senior CSM, you will be assigned to a portfolio of customers and be responsible for the success of those accounts. Your main goal will be to ensure our key customers are happy and satisfied with the products they have purchased. Our Senior CSMs are hyper-focused on delivering revenue retention and growth through alignment, adoption, and world-class customer engagement.  You will be responsible for managing the customer relationship, ensuring they are getting full value out the platform, partnering with our Sales, Product, Engineering, and Consulting teams to provide the highest level of support, and working to ensure adoption and growth within your accounts. As the customers you support grow with OneTrust, the scope of work will expand as well as you will be responsible for supporting all live products.  You will be on the forefront of evangelizing Trust in the workplace. 

Your Mission

• Establish relationships with customer stakeholders and executive sponsors to become a strategic and trusted advisor throughout the customer lifecycle  
• Act as the primary contact and sherpa to help your customers navigate OneTrust Collaborate cross-departmentally to provide product expertise  
• Accelerate customer solutions through knowledge of their business and best practice guidance  
• Deliver proactive communication and manage mission-critical escalations  
• Align customer’s roadmap with our product roadmap  
• Advocate for your customer by sharing their key business requirements internally with our Product and Engineering teams and managing their product feature requests. 
• Understand each customer's industry and Trust management strategy to help customer utilize the OneTrust platform to derive maximum business value 
• Deliver  business reviews to communicate strategically with your customers and their executive teams to  ensure we are delivering on their business objectives 
• Utilize Adoption metrics to share best practice, nurture value added activities, proactively identify risk and identify growth opportunities. 
• Manage an account portfolio to a Net ARR outcome: balance retention and growth in a way that aligns with OneTrust’s revenue strategy 
• Utilize adoption stats to gauge customer engagement, identifying opportunities for further training and adoption, or possible expansion opportunities. 
• Deliver and communicate ROI for your customers, throughout their lifecycle, ensuring your customers derive maximum value from their investment OneTrust and fully leverage their subscription. 

You Are

• An Excellent communicator, you understand how messaging resonates with different stakeholders and how to tailor your style to meet the audience  
• Motivated to drive outcomes for your customers, you see Customer success as your own 
• Comfortable holding other stakeholders accountable and unafraid to get loud when needed 
• Lover of technology and someone who wants to learn how your customers use our products 
• Empathetic to your customers, able to drill down into their pain points and find solutions that meet their needs 
• Steady in the face of business-critical issues and capable of handling customer escalations 
• Thrive in a fast-paced start up environment, and skilled at prioritizing incoming requests 
• Strategic thinker, at your happiest when problem-solving, and comfortable making decisions 
• Independent, but also a team player  
• Willing to travel, job requires (Estimated 10-20%) 

Your Experience Includes 

• BA/BS in a relevant subject is required  
• 5-6+ years in a client-facing role within a CSM, professional services, or technical consulting role 
• Effective customer-facing communication skills. Proven success in and genuine enthusiasm for working directly with customer  
• Track record of successful engagement across corporate functions (Professional Services, Engineering, Sales, and Product Management)  
• Management of Enterprise, Strategic customers 
• Excellent verbal and written communication skills, including the ability to chair meetings or host webinars  
• Ability to build relationships with key customer stakeholders at all levels, including C-suite level  
• Strong entrepreneurial skills to excel in a complex and rapidly evolving environment  
• Experience implementing SaaS solutions with an enthusiasm for technology and demonstrated technical aptitude. 
• Experience using SFDC, Gainsight and other CS Technology applications 
• An ambitious person who takes the initiative to get things done – be able to thrive in the dynamic environment that comes with a high-growth company 

About AlayaCare

At AlayaCare, we’re a team of people passionate about transforming home healthcare. Our cloud-based platform helps care providers around the world manage their workforce, scheduling, billing, and clinical workflows so they can deliver better outcomes for the people they support.

With 550+ employees across Canada, the US, Australia, and Brazil, we’re united by a shared mission and a culture of transparency, growth, and human connection. Whether you’re early in your career or a seasoned expert, AlayaCare offers the opportunity to grow your impact, your skills, and your career.

About the Role

As a Senior Financial Planning & Analysis (FP&A) Business Partner, you play a critical role in shaping how financial insights guide decision-making across AlayaCare. Sitting within the broader Strategic Finance team, you help connect strategy, operations, and financial performance by turning data into clear, actionable insights.

You partner closely with Product & Engineering and other functional leaders to bring visibility into R&D investments, resource allocation, product performance, and cost efficiency. You’re deeply involved in month-end reporting, forecasting, budgeting, and KPI tracking, with a strong focus on SaaS metrics. In this role, you don’t just report on the numbers—you influence the way leaders think about trade-offs and long-term growth.

What You’ll Do

Budgeting & Forecasting

• Lead the budgeting process and ongoing forecasting cycles for Product & Engineering and other assigned teams (annual, quarterly, and monthly updates).

• Track and forecast key cost drivers, including cloud infrastructure spend, headcount-related costs, and product development investments.

• Make sure budgeting and forecasting processes stay aligned to AlayaCare’s strategic priorities.

Financial Analysis & Insights

• Conduct in-depth financial analyses to identify trends, risks, and opportunities in forecasts and plans.

• Perform variance analyses between actuals and forecasts, highlighting drivers and recommending actions to improve performance.

• Provide practical insights on unit economics, ROI on product initiatives, and cost-efficiency, helping leaders understand the impact of their decisions.

Performance Monitoring & Reporting

• Monitor, refine, and develop KPIs in partnership with operational leaders, ensuring they reflect how the business actually runs.

• Prepare and present monthly financial reports that are accurate, transparent, and timely.

• Collaborate with cross-functional teams to validate assumptions and maintain a strong, single source of truth for financial reporting.

Business Partnering

• Act as the primary finance partner for Product & Engineering leadership and other key stakeholders.

• Support strategic initiatives with financial guidance on product roadmaps, engineering resourcing, and cloud cost management.

• Run scenario analyses to assess the financial impact of new product launches, feature rollouts, and major engineering investments.

What You Bring to the Team

• Bachelor’s degree in Finance, Accounting, or a related field; a CPA designation is preferred.

• 4+ years of FP&A experience, ideally in a high-growth or SaaS environment, with a track record of delivering strategic, decision-ready insights.

• Strong understanding of SaaS business models, metrics, and KPIs; direct experience in SaaS FP&A is a significant asset.

• Excellent numerical, analytical, and problem-solving skills, including experience building and maintaining complex financial models.

• Clear and concise communicator with strong verbal and written storytelling skills—you can move seamlessly from details to the bigger picture.

• Fluency in English is required; bilingual proficiency in French and English is a strong asset.

• Self-motivated, independent, and detail-oriented, with solid organizational skills and comfort managing multiple priorities.

• High proficiency in Excel; familiarity with Adaptive Insights and Looker (or other BI tools) is an asset.

• Experience partnering with Product & Engineering teams, or other technical functions, is an asset.

Location and Work Model

AlayaCare supports a flexible hybrid working model. We value in-person collaboration and expect team members to be in the office on a regular basis (2x per week), while still offering flexibility for work performed outside the office.

For this role, the preferred candidate location is within the Greater Toronto or Montreal Area.

Why AlayaCare?

Mission-Driven Work

• Help build software that directly supports care providers and improves outcomes for patients and families.

• Join a company that is scaling with purpose in the post-acute care space.

A High-Trust Culture

• Work in an environment that values transparency, direct feedback, and assuming good intent.

• Share your career goals openly and be supported in reaching them through mentorship and internal mobility.

Growth, Flexibility, and Well-Being

• Promote-from-within culture with room to grow across teams and geographies.

• Hybrid-first model with flexibility, “Wellness Fridays,” and a flexible vacation policy.

• Paid Volunteer Time Off (VTO) and company wellness days so you can recharge and give back.

Benefits That Matter

• Equity in a well-funded, high-growth company.

• Comprehensive group benefits, including telemedicine.

• Lifestyle and productivity spending accounts.

• Parental leave top-up and family support programs.

Better outcomes, better belonging

Our team members are unique—just like our products and the customer groups we serve. People at AlayaCare bring different strengths, perspectives, and experiences to their roles and to the solutions that enable better care. We are committed to a people-centric culture where everyone belongs and feels heard.

We continuously evolve our approach to Diversity, Equity, Inclusion, Belonging, and Accessibility (DEIBA) across our policies, total rewards, learning programs, and community partnerships. All qualified applicants receive equal consideration.

AlayaCare uses AI tools during our hiring process to support fair, consistent, and objective decision-making. Some early screening steps may be automated to help identify qualified candidates. If your application is declined automatically, you can request a human review.

If you require accommodation as part of the recruitment and selection process, please contact talentacquisitionteam@alayacare.com. We do not accept unsolicited agency or headhunter résumés.

We’re looking for a collaborative, driven, and diligent Network & Strategic Partner Onboarding Analyst. As an Onboarding Analyst, you will coordinate documentation logistics and provide ongoing Due Diligence/KYC support for our financial institutional partners. The ideal candidate will have a strong understanding of institutional onboarding processes, excellent organizational skills, and a passion for delivering confidential information efficiently and accurately.

Reporting into the Director of Network and Strategic Partner Onboarding, the role will be a frontline point of contact with our Network Financial Partners, Business Development, Sales and Customer Success teams, and liaising with multiple internal key collaborators such as Compliance, Legal, and Finance, etc., to facilitate efficient onboarding onto various financial institutional partners. Communications and day-to-day interactions with a broad-based audience require excellent written and verbal communication skills. Additionally, due to the need for high accuracy and compliance with reporting and regulatory matters, a professional with attention to detail and a high degree of process focus is required.

WHAT YOU’LL DO:

• Manage the end-to-end counterparty onboarding lifecycle from initial request to go-live, including Jira ticket creation and tracking, user access provisioning, and handoff coordination with Operational teams.
• Coordinate the update and/or remediation of DDQ/KYC for Ripple Entity profiles as a consequence of material changes.
• Participate in testing and validation of data integrity in various applications such as Salesforce, Treasury Management Systems, and Reporting.
• Lead or support infrastructure-building projects including Salesforce workflow design, Confluence documentation, Safebase knowledge base development, and AI-assisted tooling (e.g., Claude).
• Ensure weekly reports and meeting agendas are generated and distributed timely.
• Engage with both internal and external collaborators to support the onboarding process.
• Run weekly/monthly reports and maintain reporting/documentation repositories.
• Support periodic KYC Refresh reviews for existing counterparties and customers, ensuring documentation remains current and compliant; manage and track user access across Ripple’s systems
• Facilitate the documentation needs of the Business by coordinating notary/apostilled, translations, and wet ink/Docusign signatures with internal authorized signatories
• Coordinate ambitious deliverables, ensuring timely communication, and serve as a point of escalation for onboarding concerns
• Perform administrative tasks, including scanning documents and filing requirements

WHAT YOU’LL BRING:

• 1–2 years of relevant Institutional Onboarding experience with multinational corporations or financial institutions
• Outstanding organizational and communication skills with an ability to drive multiple tasks and projects simultaneously and diligently
• Thrive in a fast-paced environment, willing to chart new paths, and agile to changing priorities
• Comfortable with ambiguity and able to adjust between competing priorities
• Advanced proficiency in Excel, Lucid Charts, PowerPoint, and Google Workspace products; experience with other analytical tools preferred
• Experience with tools such as Confluence and Jira, in an operational context.
• Curiosity and hands-on experience with AI tools (e.g., Claude, Gemini, Safebase, Inventive); ability to identify and propose opportunities to incorporate AI into operational workflows.
• Familiarity with KYC/AML compliance frameworks and cross-border payments or digital assets is a plus.
• Strong teammate who champions a culture of excellence, innovation, and continuous improvement through technology
• Bachelor's degree in Finance, Business, Economics, Data Science, Information Systems, or a related field; equivalent professional experience also considered.

Position Summary

The role of Media Finance Operations Analyst is responsible for maintaining all client budget control reports, and acting as a liaison between Finance, our media agencies, and the client. This role requires strong organizational skills, ability to meet tight deadlines, work independently and within a team. Furthermore, this role requires daily interaction both with internal groups (i.e. media teams, local finance, IPG Omaha Shared Services) as well as marketing and finance groups at the client, and as such the successful candidate will possess and exhibit a high degree of professionalism in their conduct and communications.

Key Responsibilities

• Setting up and maintaining Budget Control Reports (BCRs), Forecasts, and Accruals, on an ongoing basis – with extensive use of Excel;
• Acting as control for all MPA's (maintain accurate files and act as the central repository for this paperwork);
• Setting up and maintaining fee and/or job dockets;
• Tracking and maintaining intercompany service records (ISRs);
• Liaising with Client on any purchase order (PO) issues, billing issues, Account Receivable Statements;
• Liaising with Suppliers on Account Payable issues; 
• Liaising with Omaha accounts receivable (A/R), and collections group and assisting with maintaining client receivables in a clean and current state;
• Liaising with Omaha Shared Services to ensure billings and payables issues are resolved;
• Investigating and following-up on discrepancies with appropriate personnel to ensure they get cleared;
• Coordinating, maintaining proficiency, and providing training on DDS / SAP related technical knowledge and applications;
• Approving draft billing prior to live billing being issued to client;
• Utilizing accounting system to run appropriate time reports as requested;
• Utilizing accounting system to pull financial updates and billing summaries for client meetings as required; 
• Assisting the Finance Director and the overall team as needed on ad-hoc projects and assignments which are within the scope of the role.

Desired Skills & Experience

• Professional or Educational background in Marketing or Advertising would give leverage to this application. 
• University graduate in Finance or Accounting, Bachelor’s degree required; 
• Preference of being in process of obtaining an accounting designation;
• Entry level / Associate level of Financial or Accounting related experience, preferably media agency, marketing, advertising, or technology related industry experience;
• Excellent communication skills (both written and verbal);
• Excellent interpersonal skills, and strong internal and client relationship skills;
• Professional organization and time-management skills;
• Self-motivated, independent thinker and problem solver;
• Proficient in Microsoft Office suite (i.e. PowerPoint, Microsoft Word, and Excel);
• Proficiency in financial systems preferred.

IPG Mediabrands is the media and marketing solutions division of Interpublic Group (NYSE: IPG). IPG Mediabrands manages over $47 billion in marketing investment globally on behalf of its clients across its best-in-class brands UM, Initiative, Media Experts, Reprise, MAGNA, Orion, Mediabrands Content Studio, and the IPG Media Lab. IPG Mediabrands clients include many of the world’s most recognizable and iconic brands from a broad portfolio of industry sectors including automotive, personal finance, consumer packaged goods (CPG), pharma, health and wellness, entertainment, financial services, energy, toys and gaming, direct to consumer and e-commerce, retail, hospitality, food and beverage, fashion and beauty. The company employs more than 18,000 diverse marketing communications professionals in more than 130 countries. Learn more at www.ipgmediabrands.ca and follow us on LinkedIn: Mediabrands Canada and Instagram: @MediabrandsCanada.

What's in it for you?
•    Generous paid time off with a minimum of 37 paid days off including vacation and monthly wellness days. We also have four-day long weekends, half-day summer Fridays, and meeting-free Friday afternoons year-round.
•    A flexible hybrid work model that works for you.
•    A focus on personal development with formal training opportunities, including mental health training and inclusion education for everyone.
•    A chance to be part of and grow within a global network of agencies.
•    The opportunity to contribute to our company culture by joining one of our many community-based employee groups, such as Black Employee Network, Girls on Fire, Hispanic or Latinx Alliance, Neuro Network, Pan-Asian Network, and Rainbow Lounge.

IPG Mediabrands is an equal opportunity employer, committed to providing equal employment opportunities to all employees and applicants without regard to race, colour, ethnicity, gender, age, religion, creed, national origin, sexual orientation, gender identity, marital status, citizenship, genetic information, disability, or any other basis prohibited by applicable federal, provincial, or municipal law. If you require an accommodation in any aspect of the selection process, please reach out to canadatalent@mbww.com 

SOCi, the leader in AI-powered marketing solutions for multi-location businesses, is currently looking for an experienced Enterprise Customer Success Manager to serve as the strategic account leader, driving transformative initiatives and building enduring relationships with our top-tier customers. Your role will encompass preemptive churn mitigation, revenue growth initiatives, and fostering strategic partnerships to redefine customer success. Drawing from deep industry knowledge and innovative strategies, you will orchestrate internal and external endeavors to shape the future of product adoption and customer expansion.

SOCi expects to pay a base salary in the range of $110,000 - $150,000 USD base plus commission. Within the range, individual pay is determined by factors such as job-related skills, experience, and relevant education or training.  

Who We Are

SOCi is the leader in AI-powered marketing solutions for multi-location businesses. With its proprietary Genius AI™ and suite of Genius Agents™, SOCi provides a first-of-its-kind, AI-powered digital workforce capable of handling the workload of 1,000 local marketers™, empowering brands to achieve unmatched digital visibility, strengthen customer engagement, and scale faster than ever before.

SOCi is recognized by Fast Company as one of the World's Most Innovative Companies, and is trusted by nearly 1,000 top brands—including Ford, Ace Hardware, Kumon, Liberty Tax, and more—to automate and optimize local marketing tasks across all locations. Founded in 2012 and backed by leading strategic investors, SOCi is transforming how multi-location brands manage and scale their marketing efforts. You can view our Awards and Accolades here!

How You’ll Make an Impact

• Lead strategic initiatives to preemptively identify and avoid churn risks across a diverse and complex customer portfolio.
• Drive transformative revenue growth initiatives for our top-tier customer base, shaping the future of product adoption and pioneering new avenues for customer expansion and loyalty.
• Orchestrate and lead transformative internal and external endeavors, building relationships across all functional areas including sales, onboarding, support, product management, finance, and operations.
• Establish and cultivate strategic partnerships with our clientele, embodying the pinnacle of trusted advisory roles and setting the gold standard for relationship depth and quality.
• Conduct deep dives into lifecycle metrics, optimizing strategies for onboarding, enablement, adoption, and retention, and ensuring seamless execution through collaborative resource marshaling.
• Serve as a mentor to junior team members, leveraging enterprise-level customer success experience to shape customer outcomes and drive team excellence.
• Demonstrate mastery in organizational acumen, orchestrating tasks and steering high-stakes priorities with precision and foresight, while remaining committed to personal, team, and company achievement.
• Prioritize the customer at the forefront, exhibiting technical mastery and sales leadership enriched by experience in local marketing, social marketing, or reputation management.
• Utilize strong analytical, problem-solving, and communication skills to develop quick, accurate situational awareness and craft memorable presentations that resonate with diverse audiences.
• Interact with and influence C-level executives, exemplifying an adeptness in conceptualizing and executing solutions for intricate customer dilemmas.

What You’ll Need to be Successful

• Remote Opportunity: Ability to work 100% remotely 
• Must Have:  
• 8+ years of deep enterprise-level customer success experience, with a track record of shaping customer outcomes and mentoring junior team members.
• Extensive experience leading and significantly impacting sales and advanced customer success outcomes.
• Driven by personal, team, and company achievement, with a commitment to excellence.
• Strong analytical, problem-solving, and communication skills, with an understanding of situational best practices.
• Proven track record of interacting with and influencing C-level executives.
• Willing to adapt to changes in the job description as deemed necessary by the business and accept all other duties as assigned
• Desired Skills (but not required):  
• Experience in SaaS, Local Search, Social Media Management, and enterprise software is preferred.
• Fluency in French, Spanish, or German is a plus
• Education: Bachelor's degree or equivalent education and relevant experience.

This position will remain open with applications due by March 27, 2026. This position is being hired on an urgent basis. The application window may close before March 27, 2026 if SOCi receives a sufficient number of applications to select a candidate prior to that date.

SOCi, the leader in AI-powered marketing solutions for multi-location businesses, is currently looking for an experienced Enterprise Customer Success Manager to serve as the strategic account leader, driving transformative initiatives and building enduring relationships with our top-tier customers. Your role will encompass preemptive churn mitigation, revenue growth initiatives, and fostering strategic partnerships to redefine customer success. Drawing from deep industry knowledge and innovative strategies, you will orchestrate internal and external endeavors to shape the future of product adoption and customer expansion.

SOCi expects to pay a base salary in the range of $105,000 - $150,000 CAD base plus commission. Within the range, individual pay is determined by factors such as job-related skills, experience, and relevant education or training.  

Who We Are

SOCi is the leader in AI-powered marketing solutions for multi-location businesses. With its proprietary Genius AI™ and suite of Genius Agents™, SOCi provides a first-of-its-kind, AI-powered digital workforce capable of handling the workload of 1,000 local marketers™, empowering brands to achieve unmatched digital visibility, strengthen customer engagement, and scale faster than ever before.

SOCi is recognized by Fast Company as one of the World's Most Innovative Companies, and is trusted by nearly 1,000 top brands—including Ford, Ace Hardware, Kumon, Liberty Tax, and more—to automate and optimize local marketing tasks across all locations. Founded in 2012 and backed by leading strategic investors, SOCi is transforming how multi-location brands manage and scale their marketing efforts. You can view our Awards and Accolades here!

How You’ll Make an Impact

• Lead strategic initiatives to preemptively identify and avoid churn risks across a diverse and complex customer portfolio.
• Drive transformative revenue growth initiatives for our top-tier customer base, shaping the future of product adoption and pioneering new avenues for customer expansion and loyalty.
• Orchestrate and lead transformative internal and external endeavors, building relationships across all functional areas including sales, onboarding, support, product management, finance, and operations.
• Establish and cultivate strategic partnerships with our clientele, embodying the pinnacle of trusted advisory roles and setting the gold standard for relationship depth and quality.
• Conduct deep dives into lifecycle metrics, optimizing strategies for onboarding, enablement, adoption, and retention, and ensuring seamless execution through collaborative resource marshaling.
• Serve as a mentor to junior team members, leveraging enterprise-level customer success experience to shape customer outcomes and drive team excellence.
• Demonstrate mastery in organizational acumen, orchestrating tasks and steering high-stakes priorities with precision and foresight, while remaining committed to personal, team, and company achievement.
• Prioritize the customer at the forefront, exhibiting technical mastery and sales leadership enriched by experience in local marketing, social marketing, or reputation management.
• Utilize strong analytical, problem-solving, and communication skills to develop quick, accurate situational awareness and craft memorable presentations that resonate with diverse audiences.
• Interact with and influence C-level executives, exemplifying an adeptness in conceptualizing and executing solutions for intricate customer dilemmas.

What You’ll Need to be Successful

• Hybrid Opportunity: This role is fully remote until our Vancouver, BC and Toronto, ON offices are established. Once the office is in place, it will transition to a hybrid model, with a 50/50 split between remote and in-office work.
• Must Have:  
• 8+ years of deep enterprise-level customer success experience, with a track record of shaping customer outcomes and mentoring junior team members.
• Extensive experience leading and significantly impacting sales and advanced customer success outcomes.
• Driven by personal, team, and company achievement, with a commitment to excellence.
• Strong analytical, problem-solving, and communication skills, with an understanding of situational best practices.
• Proven track record of interacting with and influencing C-level executives.
• Willing to adapt to changes in the job description as deemed necessary by the business and accept all other duties as assigned
• Desired Skills (but not required):  
• Experience in SaaS, Local Search, Social Media Management, and enterprise software is preferred.
• Fluency in French, Spanish, or German is a plus
• Education: Bachelor's degree or equivalent education and relevant experience.

This position will remain open with applications due by March 27, 2026. This position is being hired on an urgent basis. The application window may close before March 27, 2026 if SOCi receives a sufficient number of applications to select a candidate prior to that date.

We’re looking for an Analytics Manager to own how media performance is measured, connected, and translated into insight across paid and organic campaigns.

This role is responsible for ensuring data integrity from setup through to insight, and for turning campaign signals into clear direction for planning, optimization, and future investment. You will operate inside a fast-moving, high-growth media team, where speed, accuracy, and clarity are critical to how we work.

We believe media buying should be transparent and responsive, and operational excellence in execution gets us there. Analytics is core to that process, closing the feedback loop with consumers and turning performance into clear direction for planning and investment.

Who this role is for:

Data-literate and practical. You value rigor but have a bias toward action that creates clarity. 

A clear and concise communicator. You simplify complexity and translate data into direction.

Detail-exact. You’re focused on accuracy and delivery. Nothing ships without clean tagging, QA, and accurate implementation.

A media-minded analyst. You understand how platforms like Meta, Google, and TikTok work and interpret performance in that context. 

A collaborator across disciplines in an agency or client context to ship great work.

Comfortable in a fast-paced environment. You’re energized by high standards, accountability, and building something growing.

What you’ll be responsible for:

Reporting is a core part of this role, but success is defined by how effectively you translate performance into insight and action.

Measurement, tagging, and data integrity

• Own tagging frameworks, tracking implementation, and QA across all campaigns 
• Ensure platforms (Meta, Google, TikTok, etc.) are set up to spec with clean, consistent data capture 
• Identify and resolve tracking gaps, discrepancies, and data risks early 
• Maintain clear naming conventions, UTMs, and data structure across campaigns

Connected reporting and data systems

• Build and maintain centralized dashboards (Looker Studio or similar)
• Manage API-based data connections across platforms
• Ensure data across platforms, dashboards, and site analytics aligns and reconciles
• Continuously improve reporting workflows for automation, consistency, and scalability 

Performance analysis and insight generation 

• Analyze cross-channel performance across platforms, formats, and audiences 
• Interpret delivery signals (CPM, CPV, VCR, engagement, visit rate, etc.) in the context of how media is bought
• Identify what is driving performance, not just observation
• Translate findings into clear, actionable recommendations for planning and optimization

Strategic collaboration and process management

• Partner with strategy and planning teams to inform media decisions 
• Apply learnings, benchmarks, and testing into future plans 
• Pressure test audience assumptions using real performance data 
• Feed insights into pitches, POVs, and campaign planning

What you bring

• 7–10 years in media analytics, performance measurement, or similar 
• Hands-on experience with Looker Studio, Tableau, or Power BI 
• Experience working with API-connected dashboards and multi-platform data 
• Strong understanding of paid media platforms and measurement frameworks
• Proven ability to translate data into actionable insight
• Experience working cross-functionally with planning and activation teams
• Bachelor’s degree in marketing, analytics, statistics, economics, or related field, or equivalent experience

If you’re a media thinker who loves building systems and wants to help build something meaningful, we want to hear from you.

Compensation for this role ranges from $110,000 to $140,000 CAD, depending on experience. 

Zulu Alpha Kilo is an equal opportunity employer. It prohibits discrimination based on age, colour, disability, national origin, race, religion, sex, sexual orientation, and any other legally protected class in accordance withapplicable federal, provincial, and local laws. Zulu Alpha Kilo is committed to creating and maintaining an inclusive and accessible workplace. If you are contacted for an interview and require accommodation during the interviewing process, please let us know. 

This job posting relates to an existing vacancy. Zulu Alpha Kilo uses artificial intelligence systems in the recruitment process to screen, assess, or select applicants but all hiring decisions are made by humans.  

We appreciate your interest in joining Zulu Alpha Kilo. When applicable, please include a link to your portfolio with your application. Although all applications are reviewed, only those selected for interviews will be contacted. 

We are looking for a strategic and highly analytical Senior Marketing Analyst to support the measurement framework for our marketing funnel. In this role, you will move beyond single-channel attribution to analyze a holistic view of how our media investment drives growth—from top-of-funnel brand awareness to bottom-funnel conversion.

You will be the strategic partner to our Growth and Brand teams, using advanced measurement techniques (MMM, Incrementality) to determine the true value of our marketing mix. If you are passionate about connecting the dots between brand health metrics and hard sales data, this is the role for you.

Key Responsibilities:

1. Full-Funnel Measurement Strategy

• Support the development of a unified measurement framework that evaluates paid, earned, and owned performance across all stages of the customer journey (Awareness, Consideration, Conversion, Retention).
• Analyze the interplay between Upper Funnel (TV, CTV, Audio, OOH) and Lower Funnel (Search, Social, Affiliate) media to optimize investment for total portfolio growth.
• Move the organization beyond "last-click" thinking by championing holistic measurement methodologies.

1. Advanced Modeling & Testing (MMM & Incrementality)

• Lead the execution and interpretation of Marketing Mix Models (MMM). You will either manage external vendor relationships or run in-house models to forecast the impact of budget changes.
• Design and execute a robust Incrementality Testing roadmap (e.g., Geo-lift tests, holdout groups, matched market tests) to validate MMM findings and calibrate channel ROI.
• Translate complex statistical outputs into clear, actionable media buying recommendations for the leadership team.

1. Brand Health & Performance Tracking

• Brand Scorecard Development: Design and manage a comprehensive Brand Scorecard or Brand Index that synthesizes survey data with behavioral & site data to track brand health over time.
• Develop and execute measurement plans for specific brand programs like content, events, and social channels, including tracking and instrumentation recommendations.
• Correlate brand lift metrics (Awareness, Ad Recall) with downstream performance metrics (CAC, CPA, ROAS) to quantify the long-term value of brand media.

1. Strategic Optimization & Reporting

• Partner with the Growth team to allocate budgets based on incremental ROI and diminishing returns analysis.
• Create automated dashboards that provide real-time visibility into full-funnel KPIs.

Qualifications:

Must-Have Skills:

• • Experience: 5-8 years of experience in Marketing Analytics, Data Science, or Marketing Strategy.
  • Full-Funnel Fluency: Deep understanding of the channels and specific KPIs relevant to different funnel stages (e.g., Reach/Frequency vs. ROAS/CAC) and how they influence one another.
  • Methodology Expertise: Proven experience applying Marketing Mix Modeling (MMM) and designing Incrementality/Lift Tests. You understand the math behind the models and the "why" behind the results.
  • Technical Stack: Proficiency in SQL is required. Experience with Python or R for statistical analysis is optional.
  • Communication: Ability to tell a story with data. You can explain complex concepts like "incremental lift" to non-technical stakeholders without jargon.

Preferred Qualifications (The "Nice-to-Haves"):

• • Brand Indexing: Specific experience building custom Brand Scorecards or composite indexes that weight various brand health metrics into a single KPI.
  • Media Agency Experience: Background working at a media agency or within a heavily media-driven organization.
  • Advanced Attribution: Familiarity with Multi-Touch Attribution (MTA) tools and their limitations in a privacy-first world (iOS14+, cookie deprecation).