At Ripple, we’re building a world where value moves like information does today. It’s big, it’s bold, and we’re already doing it. Through our crypto solutions for financial institutions, businesses, governments and developers, we are improving the global financial system and creating greater economic fairness and opportunity for more people, in more places around the world. And we get to do the best work of our career and grow our skills surrounded by colleagues who have our backs. 

If you’re ready to see your impact and unlock incredible career growth opportunities, join us, and build real world value.

THE WORK:

Ripple Treasury (formerly GTreasury) is the leading innovator of integrated SaaS treasury and risk management solutions for the digital treasurer. Developed with the latest technology, Ripple Treasury empowers organizations on their path to strategic treasury. It enables total access to cash, liquidity, payments, and financial risk management. 

We’re hiring a Client Support Analyst to join our growing global team. You’ll be the front line for clients using our treasury management platform—the person they rely on to solve problems, answer questions, and keep things moving.

You’ll work closely with teams across the business to deliver fast, thoughtful solutions and make sure clients feel supported every step of the way. Along the way, you’ll get hands-on exposure to how leading global organizations manage treasury and financial risk.

WHAT YOU'LL DO:

• Be the front line for our clients and a trusted partner across the business—you’re who people count on when things matter most
• Own issues end-to-end: troubleshoot, communicate clearly, and drive fast, high-quality resolutions that build trust and long-term relationships
• Manage and prioritize incoming requests to hit SLAs without sacrificing quality (and know when to flex when things get busy)
• Get hands-on with the systems behind the scenes—dig into payment formats, extracts, connectivity (inbound/outbound), and Alliance Lite 2 to diagnose and resolve issues
• Work cross-functionally with Customer Success, Account Managers, Solutions, and Engineering to solve complex problems and keep clients moving forward
• Escalate when needed with clear, well-documented context that helps Development move quickly
• Spot patterns in client issues and turn them into actionable insights to improve our product, processes, and overall client experience
• Continuously look for ways to make support faster, smarter, and more scalable as we grow
• Provide reliable coverage beyond standard business hours—including weekends and holidays when needed—to ensure clients are consistently supported and critical issues are addressed without delay

WHAT YOU'LL BRING:

• You’re curious and solutions-driven—you like figuring things out and moving fast in environments where priorities shift and no two days look the same
• You break down complex technical issues into clear, actionable steps and communicate them in a way that actually makes sense to clients and teammates
• You’re organized and can juggle multiple priorities without dropping the ball (or letting things stall)
• You build trust quickly and know how to balance strong client advocacy with good judgment
• You sweat the details, take ownership, and care about getting things right
• You’ve worked in B2B technical support, ideally in a SaaS environment, and are comfortable navigating APIs, bank connectivity, and payment formats is a bonus
• You’re a strong troubleshooter who can read logs, dig into issues, and work through complex systems without getting lost
• You have working knowledge of SQL and reporting tools; experience with RSA, Symantec, or similar tools is a nice to have
• Familiarity with treasury, banking, or accounting concepts is a big plus
• You’re comfortable operating in ambiguity, especially when documentation is limited, and you don’t wait around to be told what to do
• You’re proactive, always learning, and constantly looking for ways to improve how things work

The Senior Financial Analyst plays an essential role in growing talent in our business through collaboration and support within FP&A and our business partners. You know how to be curious about opportunities and how to be real with feedback and support. Lush is a true vertically integrated business including Manufacturing, Distribution, Retail, Digital, and Admin streams. While all streams are linked, this role is primarily focused on the Retail teams. You will play a key role in all budgeting and forecasting workflows for these teams

Analysts play an essential role in developing and executing the company vision by supporting decision making, planning, and driving results. You will understand business operations, developing tools, metrics, and processes to provide information that drives action and improvements. You will ensure information is accurate, relevant, and actionable while being understood by a wide audience of stakeholders. . This opportunity plays a key role in strengthening business partnership within Retail by working closely with the Finance Business Partner and Retail leadership team. While rooted in FP&A, this role is embedded within Retail operations to support informed decision-making and drive financial performance.

As a growing business, Lush needs people that can adapt and evolve to the needs of the business. You are a listener with a structured approach to planning but are also excited to drive discussion that leads to action. You have a passion for what you do and are ready to join a business dedicated not just to technical proficiency but to the practices of fair-trade sourcing, supporting sustainable communities, and giving back to grass roots organizations.

Our Lush staff live with purpose, finding their personal value connection with the values of our business, bringing their work and life paths into one holistic journey. #mylushlife

Reporting to the Retail Finance Business Partner, the Senior Financial Analyst - Retail undertakes the following RESPONSIBILITIES:

• Lead month-end variance analysis for Retail, providing insights on financial performance and key underlying drivers, changes against the plan, and upcoming opportunities and risks.
• Support quarterly shop forecasting and budget setting.
• Support Retail Finance business partner in meetings and escalate where needed.
• Provide support for any ad-hoc analysis projects, modelling, and presentation materials to support requests from the retail business
• Translate complex data into compelling narratives, clearly communicating trends, insights, and actionable impacts to guide strategic decision-making.
• Lead monthly financial reforecasting and annual budgeting processes, including the development, maintenance, and ongoing improvement of forecasting models to ensure accurate financial plans.
• Support the automation and enhancement of financial & reporting systems by partnering with the BI team to build dashboards 
• Streamline reporting process to meet needs of both external and internal users
• Project work involvement where required to support ad hoc requests from retail business
• Provide peer support, guidance, and development opportunities to team members.
• Proactively seek opportunities to improve accuracy and efficiency of processes and deliverables.

You bring the following QUALIFICATIONS: 

Required: 

• 5+ years of related experience in FP&A 
• 5+ years of well-rounded finance experience, including a strong accounting background and an overarching understanding of P&L dynamics
• Experience working with the retail industry.
• Proven ability to strong relationships with key stakeholders, influencing them by communicating complex financial concepts in a way that they can easily comprehend 
• Extensive prior experience with P&L (profit and loss statement) management, budgeting, forecasting, and analysis 
• Works well autonomously and within a team and has a high level of accountability
• Strong analytical and problem-solving skills 
• Strong leadership attributes and ability to mentor and coach other members of the FP&A team 
• Ability to work hard and calmly under pressure to achieve deadlines, and the flexibility and dedication to support a diverse retail client group 
• Excellent time management skills 
• A keen eye for detail 
• Proactive approach and initiative 
• High level of proficiency with Microsoft Excel 

Preferred: 

• Bachelor’s Degree in Commerce, Finance, Accounting, Economics, and/or related field 
• CPA/MBA Preferred 
• Experience working with BI Tools like Power BI 
  
  

Thriving with a diverse company culture, celebrating the uniqueness of our staff, and committed to inclusion. We are proud to be an equal opportunity employer.

We thank all interested applicants; however, only qualified candidates will be contacted.

We’re 10% Employee Owned - all colleagues play a role in protecting our ethics and our independence, contributing ideas for the future and sharing in the rewards of success when the company is doing well.

_{#LI-IS1 #LI-Hybrid}

Job Type: 12-Month Contract Role. Full Time

Work type: Hybrid position. 2-3 days on-site is required.

Job Location: The successful candidate must be located in or around Toronto, ON.

• Office location: 35 Jutland Road, Etobicoke, Ontario, M8Z 2G6

Recruitment Process Overview: 

About the Role

The Analyst will lead reporting strategy and data storytelling to drive performance and inform the creative feedback loop. Everything you do will be data driven at heart, leveraging core statistical principles to help us separate the signal from the noise, and deliver insights and storytelling that powers breakthrough strategies and campaigns.

Responsibilities:

• Work with our creative team to develop marketing experiments that answer big questions and unlock better results for brands.
• Ensure that experiments are valid and informative - ensuring results are stat sig, are scalable, and have no confounding variables.
• Dimensionalize and analyze advertising data, creating new ways of labeling and looking at creative and media data.
• Analyze creative activations and translate paid media data into insight and meaning, enabling other teams to make informed decisions from your conclusions.
• Think holistically as a marketer and learn to translate business needs into comprehensive learning agendas.

About You

Who you are:

• A "hybrid" media analyst with an analytical and creative mind, who can bridge the gap between art and science.
• You are passionate about advertising, with the experience in paid media to run experiments that uncover the “Why” behind why an ad works.
• You are curious and scientific at heart, seeking to understand the relationship between consumer, product, brand, creative expression and medium through a lens of experimentation.
• You have a strong grasp of statistical concepts and a natural talent for explaining complex concepts to people with a wide range of understanding of such concepts.
• Equally at home in a room full of senior clients as you are in a data set.
• You are seeking to make a significant impact in a role that is core to the proposition of one of the fastest growing agencies in the world.
• You are a self starter with very high standards for your work.
• You possess excellent problem-solving and critical thinking abilities.
• You have the desire to grow as a leader and mentor to colleagues.

The essentials:

• 1-3 years Prior Advertising/Paid Media experience with data analysis, and application to creative.
• Demonstrated record of excelling in previous roles and responsibilities.
• Strong analytical, quantitative, and problem-solving skills.
• Proficiency with Excel, PowerPoint and Google Docs.
• Strong written and verbal communication skills.
• Detail oriented and organized.
• Ability to thrive in a very fast paced environment.

At Monks, we believe in fostering an environment where a diversity of perspectives can thrive. We proactively work to design hiring processes that promote equity and inclusion while mitigating bias. We celebrate diversity and are committed to building a team that reflects the communities we serve. We welcome and encourage qualified applicants, from all backgrounds, who are excited to contribute to our mission.  

Monks is committed to ensuring equal access and participation for people with disabilities. We are committed to treating people with disabilities in a way that allows them to maintain their dignity and independence. We believe in integration, and we are committed to meeting the needs of people with disabilities in a timely manner. We will do so by removing and preventing barriers to accessibility and by meeting our accessibility requirements under local accessibility laws.

#LI-MB3

#LI-Hybrid

High-Level Overview

Benevity is seeking a Governance, Risk & Compliance (GRC) Analyst to support and grow our security governance, risk, privacy, and regulatory program. In this role, you will contribute to the execution of Benevity’s GRC program by supporting compliance activities, assisting with risk assessments, contributing to third-party risk management, responding to client due diligence requests, and helping maintain the policies and controls that strengthen trust with our clients, partners, and stakeholders.

Working alongside experienced GRC professionals, you will build your skills in information security, compliance, and risk management while helping ensure Benevity aligns with leading standards, privacy laws, and regulatory requirements. This is a hands-on role with significant learning and growth opportunities across governance, risk, audit, and privacy domains.

What you'll do:

Governance & Policy

• Assist in maintaining and rolling out security and privacy policies, standards, and control frameworks aligned to ISO 27001, SOC 2, NIST, PCI DSS, GDPR, PIPEDA, FINTRAC, and other global regulations.
• Support policy exception management, attestation processes, and identify opportunities for process improvement.

Risk Management

• Assist with enterprise risk assessments, including vendor and process-level reviews.
• Support maintenance of the risk register, track remediation activities, and assist with risk treatment planning.
• Contribute to Benevity’s Third-Party Risk Management (TPRM) program, including vendor onboarding assessments, ongoing monitoring, and remediation tracking.

Compliance & Audit

• Support audit readiness and response efforts for ISO 27001, SOC 2, PCI DSS, GDPR, PIPEDA, FINTRAC, and other frameworks.
• Assist with evidence gathering, control validation, and auditor engagement.
• Leverage GRC platforms to support audit, privacy, and compliance workflows.

Client Support & Sales Enablement

• Support the sales process by responding to client inquiries related to security, privacy, and compliance.
• Complete customer security questionnaires, RFPs, and third-party risk management (TPRM) requests.
• Partner with sales and client success teams to provide timely, accurate responses that build client trust.

Privacy and Regulatory

• Support privacy-related initiatives across jurisdictions (GDPR, PIPEDA, CCPA/CPRA, and others).
• Collaborate with legal and data governance teams to help ensure compliance with data protection and financial crime regulations.
• Assist with FINTRAC-related compliance requirements, including reporting and risk assessments related to AML/ATF obligations.
• Monitor regulatory changes (privacy, AML, financial crime) and help align internal processes accordingly.

Advisory & Awareness

• Partner with business and technical teams to support the embedding of risk and compliance into projects and initiatives.
• Assist in delivering reporting and insights (dashboards, risk metrics, summaries) for leadership.
• Contribute to Benevity’s Security Awareness & Training program, including awareness campaigns, training modules, and phishing simulations.
• Contribute to training, documentation, and awareness activities that strengthen Benevity’s security, privacy, and compliance culture.

What you'll bring:

• 2–4 years of experience in cybersecurity, governance, risk, compliance, or privacy, ideally in a SaaS or technology-driven environment. (For a Junior GRC Analyst, we welcome candidates with 0–2 years of experience, including relevant internship, co-op, or academic project experience.)
• Working knowledge of security, privacy, and regulatory frameworks including ISO 27001, NIST, SOC 2, PCI DSS, GDPR, PIPEDA, FINTRAC, and/or CCPA/CPRA.
• Exposure to or experience with GRC tooling (e.g., OneTrust, Hyperproof, SecurityPal, AuditBoard, Drata) to support policy, risk, audit, privacy, and vendor risk workflows.
• Familiarity with risk assessment methodologies, vendor risk concepts, and compliance evidence gathering.
• Experience or willingness to support client due diligence processes (security questionnaires, RFPs, TPRM).
• Ability to communicate risk, security, privacy, and regulatory concepts clearly to both technical and non-technical stakeholders.
• Strong organizational skills, attention to detail, and a proactive approach to learning and problem-solving.
• An interest in leveraging automation and AI to streamline GRC processes and enhance efficiency is a plus.
• Certifications such as Security+, CISM, CISA, CRISC, or CIPM/CIPP are valued; candidates actively pursuing certification are encouraged to apply.

About the Role

As a Finance Analyst, you are a trusted finance expert supporting one or more client account leads. You will understand the client team’s business priorities and drive continuous financial improvements for the business. This is a role where you’ll partner across the global finance and operations teams as an advocate for process and an integrator of teams. You will be a liaison between the regional invoicing teams and your client team. Our ideal candidate is a fast and flexible go-getter who jumps on new opportunities, with a natural aptitude for collaboration. 

Responsibilities:

• Support annual budgeting and monthly forecasting to guide strategic and tactical decision-making
• Assist with revenue recognition, running and maintaining client budgets, monitoring spend and burn rates, and flagging potential overburning to ensure accurate billing and financial tracking.
• Analyze information and deliver insights to make initiatives more efficient and effective
• Increase productivity by developing automated reporting/forecasting tools and dashboards within Tableau and Google Sheets.
• Support key account leaders through analytics, reporting, and regular meetings
• Provide analysis of trends and forecasts, and recommend actions for optimization
• Accurately track actual versus forecasted expenses
• Be a finance and operations system expert
  

About You

The essentials:

• 3-5 years of experience in Financial Planning and Analysis or other analysis 
• Experience with the Professional services industry is a plus (Agency, Consulting, etc)
  
• Knowledge of accounting principles and applications, such as IFRS 
• Advanced knowledge of Excel/Google spreadsheets and proficiency in advanced formulas 
• Self-driven and able to complete month-end tasks with minimal oversight
• Significant ability to analyze data with exceptional clarity and insights
• Problem solver who can consistently think outside of the box to develop solutions to accounting/reporting challenges
• Action-oriented person who can identify process efficiencies and implement them quickly
• Excellent English written and verbal communication skills 

Not a must, but a plus:

• Familiar with accounting software Netsuite 
• Familiar with data query/data visualization tools like Tableau

At Monks, we believe in fostering an environment where a diversity of perspectives can thrive. We proactively work to design hiring processes that promote equity and inclusion while mitigating bias. We celebrate diversity and are committed to building a team that reflects the communities we serve. We welcome and encourage qualified applicants, from all backgrounds, who are excited to contribute to our mission.  

Monks is committed to ensuring equal access and participation for people with disabilities. We are committed to treating people with disabilities in a way that allows them to maintain their dignity and independence. We believe in integration, and we are committed to meeting the needs of people with disabilities in a timely manner. We will do so by removing and preventing barriers to accessibility and by meeting our accessibility requirements under local accessibility laws.

#LI-Hybrid #LI-KD7 GH ID:11715 

We’re seeking a transformational Vice President, Professional Services to serve as a core member of Hootsuite’s Global Customer Leadership Team. This role is not a traditional services delivery role - it is a business-building mandate. Reporting to the Chief Customer Officer, you’ll be accountable for defining the vision, owning the strategy, and scaling Professional Services as a high impact, revenue-generating growth engine.

The VP, Professional Services will own the end-to-end services P&L, architect the long-range vision for how services accelerate IQRR and GRR. As a key member of the Customer Office, this role will serve as a strategic partner in shaping Hootsuite’s go-to-market strategy, influencing product investment priorities, and strengthening Hootsuite’s overall retention model. You will be expected to influence at the board level, represent Hootsuite externally as an industry thought leader, and build the next generation of Professional Services talent and capability.

WHAT YOU’LL DO:

• Define the multi-year services portfolio strategy: modernize  existing offerings, identify whitespace, and build new service lines that expand Hootsuite’s commercial footprint and deepen customer reliance on the Hootsuite platform.
• Establish Professional Services as a measurable revenue growth driver, directly tied to business outcomes, by creating commercial linkages between services investment and ARR expansion, renewal uplift, and NRR improvement.
• Lead initiatives that structurally improve PS margins through automation, AI-assisted delivery, scaled onboarding programs, and partner leverage, while protecting the premium customer experience.
• Drive a metrics-first operating culture: define leading indicators of delivery success and customer health, build dashboards that create real-time visibility, and hold the organization accountable to outcomes.
• Partner with RevOps and Finance to build robust, reliable PS forecasting models and ensure PS performance metrics are aligned with company-level revenue targets, investor reporting, and board narratives.
• As the executive leader accountable for Professional Services strategy, drive the first-year retention, designing services engagement models that accelerate time-to-value while structurally eliminating early churn risk.
• Build predictive churn models and retention frameworks informed by implementation health, adoption signals, and services consumption analytics - and leverage these insights to proactively influence the company-wide retention strategy.
• Establish services attach benchmarks, consumption thresholds, and outcome-based delivery standards that create replicable retention outcomes across segments and geographies.
• Translate services performance data into actionable insights for the ELT, influencing product roadmap decisions, CS motion design, and growth strategy.
• Serve as a strategic partner and peer to Sales, Customer Success, Support, and Product leaders - not merely a cross-functional collaborator, but a co-owner of the post-sale revenue motion.
• Drive services-to-sales alignment by designing pre-sales PS engagement models, enhancing solution design capabilities, and developing commercial packaging that accelerates deal velocity and improves deal quality.
• Champion services innovation, including partner-led models, standardized  service offerings, and AI-enabled execution - to scale PS capacity without proportional headcount growth.
• Represent Hootsuite externally as a professional services thought leader; at industry events, with strategic customers, and with analyst and investor audiences,  elevating Hootsuite’s brand in the services market.
• Define the long term Professional Services talent model, including the skills, structure, and leadership capabilities required to deliver at scale across global markets and customer segments.
• Hire, develop, and retain exceptional PS leaders, cultivating a culture of customer obsession, commercial accountability, continuous learning, and inclusive excellence.
• Drive organizational design decisions that optimize for delivery quality, margin, and scalability, including span of control, specialization models, and geo-based resource allocation.

WHAT YOU’LL NEED:

• 15+ years of progressive leadership experience in technology services, including 10+ years in SaaS with deep expertise in professional services delivery, customer onboarding, and retention strategy.
• Demonstrated success driving IQRR, GRR, and customer health metrics through strategic services design and execution.
• Proven experience leading a services organization, with accountability for revenue, margin, utilization, and investment decisions.
• Expertise in building global service delivery teams at scale, with focus on margin optimization, utilization management, and service innovation.
• Deep experience partnering with Sales and Customer Success teams to align service delivery with commercial outcomes and account strategy.
• Strong operational acumen, with experience owning and optimizing complex project portfolios across multiple geographies and segments. Ability to translate operational data into strategic narrative - for internal ELT audiences, board presentations, and external customer and partner stakeholders.
• Executive presence and influence: proven ability to drive cross-functional alignment, manage senior stakeholders, and act as a key voice in revenue planning.
• High EQ, inclusive leadership mindset, and a track record of building and scaling high-performing, diverse teams.
• Passion for customer value and continuous improvement, balanced with strong business acumen and commercial rigor.
• Commitment to Results: consistently achieves results, demonstrating high performance, and challenging self and others to deliver results
• Customer Focus: demonstrates a desire to proactively help and serve internal/external customers to meet their needs
• Resilience & Adaptability: can effectively cope with change, finding ways to advance work and projects
• Inclusive Leadership: Builds inclusive, cohesive teams which apply diversity to achieve common goals
• Play to Win: Capably delivers results through others, is good at establishing clear direction, helping others achieve their best work
• Long Range Planning: Identifies key issues and relationships relevant to achieving a long-range goal or vision; Builds an integrated plan for course of action to accomplish this vision
• Enablement: Challenges and supports others to create results but also develop new capabilities. Successfully develops the capacity and capability of team and individuals on the team

WHO YOU ARE:

• Solution seeker: You’re focused on tackling new challenges, solving problems, and moving the business forward—and you don’t wait to be asked.
• Lifelong learner: You have a growth mindset – you’re here to learn, experiment, seek, apply, and provide feedback, share what works with your team, and move on from what doesn’t.
• Resilient adapter: In the face of change and challenges, you bring a thoughtful, calm approach, and a focus on finding the new opportunity.
• Intentional collaborator. You build positive working relationships across the business, bringing people together to foster new opportunities and to facilitate the efficient flow of information.
• Critical challenger: You have the trust in your team to ask difficult questions in order to get to the best end result.
• Active communicator: You listen actively and communicate ideas and information clearly, inclusively, and proactively.
• Integrated thinker: You look beyond your role and responsibilities to understand how your team’s work drives broader organizational goals.
• Accountable owner: You take pride in the work you’re responsible for with a mindset of ultimate accountability and reliability for the outcomes.
• Bar-raiser: You step up to help your team grow and succeed, even when that means going beyond what might be expected.

In all we do, our six guiding principles light the way:

Step Up: Dare to go beyond the expected to achieve greatness. #StepUp

One Team: Make Hootsuite a place we soar together by respecting each other's individuality, building trust, and showing up for the team. #OneTeam #FreeToBeMe

Customer Obsessed: Focus relentlessly on helping our customers succeed. #CustomerObsessed

Go Fast, Be Agile: Widen our competitive advantage by committing to speed and simplicity over perfection and complexity. #GoFastBeAgile

Play to Win: Commit to building an incredible, profitable company for our customers, our employees, and our stakeholders. #PlayToWin #NoExcuses

Neighbours & Allies: Give back to our communities and be an ally. #SocialForGood #Allies

Accommodations will be provided as requested by candidates taking part in all aspects of the selection process.

#LI-IA #LI-Hybrid

High-Level Overview

Benevity is seeking a Senior Governance, Risk & Compliance (GRC) Analyst to elevate our security governance, risk, privacy, and regulatory posture. In this senior role, you will drive the execution, innovation, and continuous improvement of Benevity’s GRC program. You will lead compliance activities, conduct risk assessments, contribute to third-party risk management, respond to client due diligence requests, support FINTRAC/AML obligations, and influence policies and controls that strengthen trust with our clients, partners, and stakeholders.

As a trusted advisor across teams, you will help ensure Benevity aligns with leading standards, privacy laws, and regulatory requirements while fostering a culture of security, compliance, and accountability. You’ll also mentor junior members of the team, helping to grow Benevity’s next generation of security and compliance professionals, with a focus on developing proactive and innovative approaches to GRC challenges.

What you'll do:

Governance & Policy

• Contribute to the development, maintenance, and rollout of security and privacy policies, standards, and control frameworks aligned to ISO 27001, SOC 2, NIST, PCI DSS, GDPR, PIPEDA, FINTRAC, and other global regulations.
• Support policy approval, exception management, and attestation processes, actively seeking opportunities for process improvement and automation
  
  

Risk Management

• Lead and execute enterprise-wide risk assessments, including vendor and process-level reviews.
• Maintain and improve the risk register, track remediation activities, and support risk treatment planning.
• Contribute to Benevity’s Third-Party Risk Management (TPRM) program, including vendor onboarding assessments, ongoing monitoring, and remediation tracking.
  
  

Compliance & Audit

• Lead audit readiness and response efforts for ISO 27001, SOC 2, PCI DSS, GDPR, PIPEDA, FINTRAC, and other frameworks.
• Coordinate evidence gathering, control validation, and auditor engagement.
• Leverage GRC platforms to streamline audit, privacy, and compliance workflows.

Client Support & Sales Enablement

• Support the sales process by responding to client inquiries related to security, privacy, and compliance.
• Complete customer security questionnaires, RFPs, and third-party risk management (TPRM) requests.
• Partner with sales and client success teams to provide timely, accurate responses that build client trust.
  
  

Privacy and Regulatory

• Support privacy-related initiatives across jurisdictions (GDPR, PIPEDA, CCPA/CPRA, and others).
• Collaborate with legal and data governance teams to ensure compliance with data protection and financial crime regulations.
• Assist with FINTRAC-related compliance requirements, including reporting and risk assessments related to AML/ATF obligations.
• Monitor regulatory changes (privacy, AML, financial crime) and help align internal processes accordingly.

Advisory, Awareness & Mentorship

• Partner with business and technical teams to embed risk and compliance into projects and initiatives.
• Deliver reporting and insights (dashboards, risk metrics, executive summaries) for leadership.
• Lead Benevity’s Security Awareness & Training program, including the design, delivery, and continuous improvement of awareness campaigns, training modules, and phishing simulations.
• Contribute to training, documentation, and awareness activities that strengthen Benevity’s security, privacy, and compliance culture.
• Mentor and coach junior team members, providing guidance, feedback, and knowledge sharing to support their growth and development.

What you'll bring:

• 5+ years of experience in cybersecurity, governance, risk, compliance, or privacy, ideally in a SaaS or high-growth environment.
• Strong knowledge of security, privacy, and regulatory frameworks including ISO 27001, NIST, SOC 2, PCI DSS, GDPR, PIPEDA, FINTRAC, and CCPA/CPRA.
• Hands-on experience with GRC tooling (e.g., OneTrust, Hyperproof, SecurityPal, AuditBoard, Drata) to manage policies, risks, audits, privacy, and vendor risk workflows.
• Proven success in conducting risk assessments, managing vendor risk/TPRM, maintaining risk registers, and driving remediation.
• Experience supporting client due diligence processes (security questionnaires, RFPs, TPRM).
• Ability to clearly communicate risk, security, privacy, and regulatory concepts to both technical and non-technical stakeholders.
• Strong organizational and project management skills with experience leading cross-functional initiatives.
• A demonstrated interest and track record in leveraging automation and AI to streamline GRC processes and enhance efficiency.
• Certifications such as CISM, CRISC, CISSP, CISA, or CIPM/CIPP are highly valued.

Staff Product Marketing Manager, Security

Reporting to the Senior Manager, Product Marketing, this role is a critical lead in Okta’s security journey. We are looking for a Staff Product Marketing Manager who will help tell Okta’s security story in a compelling, cohesive, and relevant way. Your goal is to elevate Okta’s foundational access technologies from a utility to a strategic security imperative, evangelizing the need for identity-centric security in an AI-driven threat landscape.

The ideal candidate will be a unique blend of technologist and business strategist—someone who can dive deep into technical architecture while crafting portfolio-level value propositions that resonate with both CISOs and practitioners. Beyond strategy and content, you must be a self-motivated, execution-oriented individual who stays focused on delivering outcomes in a fast-paced environment.

What you’ll be doing

• Identity Security GTM Strategy: Build and execute the go-to-market strategy for Okta’s foundational access and authentication platform. You will define how core authentication, adaptive policy, and recovery flows serve as the first line of defense against modern identity-based attacks.
• Technical Evangelism & Demos: Move beyond high-level messaging to create "show-not-tell" technical content. You will be responsible for building and delivering product demonstrations, technical reference architectures, and briefs that prove Okta’s security value to technical buyers.
• Security Storytelling: Own the messaging, positioning, and competitive differentiation for our core access technologies. You must take "under-the-hood" technology and turn it into a simple, urgent, and business-focused story that highlights resilience and risk mitigation.
• AI-Driven Identity Leadership: Define the strategy for securing the new wave of AI. This includes establishing Okta's point of view on managing AI agents as identities and ensuring the access layer is hardened for an automated, high-velocity threat landscape.
• Cross-Functional Activation: Partner with Product Management, Engineering, and Sales to build technical buyer-focused assets—including technical comparisons, FAQs, and field enablement materials—specifically designed for the Global 2000.
• Analyst & Industry Presence: Represent Okta at security events to raise our profile and establish a unique POV. Engage with analysts to ensure Okta’s foundational security capabilities are recognized as the core of a modern security posture.

What you’ll bring to the role

• Domain Expertise: 8+ years of experience as a product marketer or product manager in cybersecurity or identity management (IAM, AD, or Entra ID). You know who the players are, where the gaps lie, and how to win.
• Hands-on Technical Proficiency: A technologist at heart. You must have a track record of supporting technical evaluations, and you must be comfortable configuring and demoing the product to technical buyers.
• Execution-Oriented Storytelling: Proven ability to take "under-the-hood" technology and turn it into an emotional and urgent business story. You know how to rise above the noise and create a sense of urgency.
• Strategic Integration: An understanding of how foundational identity signals (like MFA and policy) feed into broader security outcomes like threat detection and incident response.
• Stakeholder Management: Experience managing senior stakeholders with differing priorities and a high sense of urgency to drive end-to-end GTM initiatives.

Extra Credit if you have:

• CS Degree or a strong technical background in systems architecture or engineering.
• Deep experience with modern identity protocols and securing hybrid environments (Cloud and On-Premises).
• Experience in the AI space, specifically regarding the security implications of LLMs and agentic workflows.

#LI-Hybrid

(P24306_3344542)

The Mission: Secure Every Identity & Drive New Business

At Okta, we aren’t just managing logins; we’re building the trusted infrastructure that allows the AI era to thrive. Within our expanding Strategic & Key Accounts organization, this role focuses exclusively on our Top 25 Key Accounts by leading bespoke 1:1 and 1:few ABx initiatives.

Our North Star is clear: Drive New Business, Land & Expand, and Elevate Strategic Partner & Executive Engagement. Moving past high-volume, templatized campaigns, we operate with agility and purpose to turn account intelligence into revenue. 

The Tilt: Why This Role is Different

We are seeking a highly proactive Strategic Architect who cares personally about the team's success while thoughtfully challenging the status quo. Instead of waiting for a playbook, expect to write it.

• Driving Signal-Based Strategy: By strategically leveraging intent data and buying stage signals, this role surrounds greenfield accounts and reactivates stalled opportunities. Agility is critical—navigating 1:1 and 1:few activations based on real-time intent ensures our outreach remains timely and relevant.
• Leading with Initiative: We value "force multipliers." Through continuous testing, learning, and scaling, successful candidates proactively analyze program performance to showcase ROI. This requires confidently guiding stakeholders toward high-ROI activities to thoughtfully protect bandwidth for needle-moving initiatives.
• Earning Trust: Serving as a true revenue partner involves building deep, trusting relationships with Field Marketing, Strategic Sales, and focus partners (AWS, GSIs) to seamlessly orchestrate high-value engagements.

Your Impact

• The Architect: Designing and executing bespoke 1:1 ABx playbooks that lead with business value to land net new logos and accelerate cross-sell/upsell opportunities within our Top 25 accounts.
• The Orchestrator: Masterfully integrate high-touch executive events, digital touchpoints, and strategic partner co-marketing into a cohesive journey for complex, multi-stakeholder buying groups.
• The Operator: Defining pre/during/post processes at scale to establish the blueprint for Key Account Growth, all while identifying persona gaps to fill top of the funnel for both Okta and Auth0.
• The Analyst: Monitor the numbers in partnership with the GrowthX team utilizing the revenue martech stack to provide the insights needed to prioritize 1:1 vs 1:few activations, showcase ROI, increase conversion rates, and boost pipe generation within our top tier accounts.

What You Bring to the Table

• Strategic Tenure: 8+ years in ABM, Enterprise Marketing, or Growth roles, bringing a deep understanding of the long game in B2B SaaS.
• Technical Depth: Power user of the modern revenue stack: 6sense, Clay, Salesforce, Marketo, GA4, and Tableau. ITSMA or Demandbase certifications are a plus.
• Influential Leadership: Demonstrated ability to align senior stakeholders and lead cross-functional teams without a formal reporting line.
• Growth Mindset: Thriving in a collaborative environment, excited to solve hard problems together and turn data into in-market programs that deliver measurable outcomes.

The Okta Experience

• Total Rewards: Competitive base + equity + comprehensive health and wellness benefits.
• Connection: Join a global community of over 7,000 employees united by a mission to drive social impact and foster innovation.

#LI-Hybrid

#P10125_3391122

This Staff Technical Marketing Manager role is a highly strategic, and cross-functional position, where you will help architect our technical narratives for Okta's Workforce products. 

Your mission is to embody our mantra: “Show, don’t tell”.  You will create authoritative, technical content that empowers customers, partners, analysts, and our field teams to successfully design and implement their most complex projects. 

This requires a high degree of technical expertise, strategic vision, and the ability to mentor and scale your impact across the organization.

Job Duties and Responsibilities

• Define, develop, and deploy technical demos as the foundational, high-impact assets of our 'Show, don't tell' strategy.   Supplement these with clear, authoritative content, including white papers and blog posts, to showcase the value of the Okta Platform.
• Serve as a technical subject matter expert for Okta Workforce products and solutions. This includes a deep understanding of how our authentication, authorization, and user management products are built and consumed, and how platform services deliver customization and extensibility.
• Drive strategy with product management to validate complex, multi-product use cases and design and champion reference architectures.
• Maintain a deep, authoritative understanding of the identity and access management technology landscape, using this insight to influence product and marketing strategy.
• Mentor junior technical marketers and field team members, setting a high bar for content quality, clarity, technical accuracy, and strategic alignment.
• Partner strategically with the product marketing team to understand the most complex identity challenges of the world’s largest organizations and how Okta’s solutions solve those problems.
• Lead subject matter expert engagement for strategic events, key analyst briefs, high-priority ISV integrations, product betas, and major launches.

Minimum Knowledge, Skills, and Abilities

• 7+ years of technical / product marketing, product management, or sales engineering experience for an enterprise IaaS or SaaS company or developer platform.
• Advanced capability to build complex, integrated demos that require software development knowledge (such as the use of APIs and Webhooks), 3rd party solutions (such as Salesforce, Slack, Microsoft, Crowdstrike)
• Extensive, proven track record of marketing to a highly technical audience (e.g., developers, architects, security leaders) within large organizations.
• A significant portfolio of high-quality technical marketing content. (Samples are highly encouraged!)
• Proven and deep knowledge of the Identity and Access Management (IAM) industry and technologies - such as OIDC, SAML, and SCIM.
• Experience with AI technologies and tools.
• Demonstrated knowledge of common directory services, such as Active Directory, Azure AD, and LDAP.
• Experience with video and design tools such as Adobe Premiere/After Effects, Camtasia, and Figma.
• Excellent program management skills, with the ability to manage multiple high-priority initiatives in a dynamic environment.

A degree in Computer Science, Engineering, or a related technical field. 

#LI-Hybrid

(P24077_3303203)

Overview

Okta is looking for a Communications Data and Insights Manager to build and lead the analytics engine that informs and drives our corporate communications strategy. In this role, you will translate data into actionable insights, measure and monitor campaign performance, identify the whitespace, spot trends, and establish clear KPIs that act as the foundation of a modern, data-driven communications organization. 

You will serve as the connective tissue between fast-moving data and the strategic choices that shape how Okta shows up in the world, ensuring every narrative decision is informed by evidence and every major moment is measured. The data and insights lead will sit at the intersection of media relations, social strategy, and operations, ensuring the communications organization is grounded in high-quality analytics, trends, and performance intelligence.

Key Responsibilities

• Always-On Intelligence: Operate a continuous monitoring and analysis program across media, social platforms, and competitive landscapes to surface emerging narratives and reputational signals in real time.
• Competitive Share of Voice & Narrative Analysis: Conduct ongoing measurement of Okta’s share of voice relative to competitors, diagnosing drivers of competitive spikes and providing strategic recommendations to leadership.
• Market Position Analysis: Continuously assess Okta’s position across earned media, social, and analyst coverage, translating ambiguous signals into structured analysis that connects activities to brand perception and business outcomes.
• Revenue & Growth Alignment: Partner with Marketing Operations teams to identify correlations between earned media spikes and "top-of-funnel" indicators, such as organic search volume, branded traffic, and account-level engagement signals.
• Content Performance & Editorial Intelligence: Guide editorial planning by surfacing what resonates and identifying the ‘whitespace’ in the market—untapped topics and story angles—guiding our content strategy toward high-impact narratives that set Okta apart.
• Measurement Support & Campaign Tracking: Partner with cross-functional analytics teams to deliver analysis that demonstrates the impact of communications strategies and reputational goals.
• Reporting, Insights & Key Learnings: Develop dashboards and produce monthly, quarterly, and annual reports, as well as bespoke analyses for major events and campaigns.
• QBR Cadence & Strategic Rhythm: Support the quarterly and annual operating rhythm for the Communications team by tracking progress against goals and preparing materials for leadership reviews.
• Tools, AI & Operational Support: Leverage and optimize social listening and media monitoring platforms (e.g., Meltwater, MuckRack, Sprout Social, Caliber) to support AI-first workflows that improve speed to insight and team productivity.

Qualifications & Core Competencies

• 8+ years of relevant experience: Proven success in communications analytics, media measurement, PR strategy, or a related field in a high-growth B2B SaaS environment.
• The Signal Finder: Strong analytical instincts with proven experience in separating signal from noise in high-volume, fast-moving environments and connecting industry trends to the company story.
• The Analyst & Storyteller: Experience benchmarking share of voice and evaluating content performance across earned, social, and owned channels, with the ability to translate complex data into clear narratives for senior leaders.
• Comms Tech Stack Fluency: Hands-on familiarity with tools and workflows across the communications and marketing stack, including Meltwater, MuckRack, Sprout Social, Google Analytics, and Salesforce.
• Operational and Analytical Rigor: Strong attention to data quality and accuracy, with experience using large datasets to guide decisions and deliver measurable business outcomes.
• Cross-Channel Activation Strength: Deep understanding of how to orchestrate and measure coordinated plays across global social and media channels to improve brand sentiment.
• Framework and Process Design: Experience building reporting frameworks and operating models that enable measurement programs to scale effectively across teams and geographies.

Leadership and Influence: Strong communication and stakeholder management skills, with the ability to align cross-functional teams and influence senior partners through data-driven insights.

#LI-Hybrid 

(P11889_3414584)

About the Role

PagerDuty is seeking a Director of Pricing & Monetization to own the strategy and execution of how we package, price, and monetize our Operations Cloud platform.  This role sits within our Product Development organization and reports to the VP of Product Strategy & Growth.

This is a product-first role. You'll bring the same rigor to pricing that a great PM brings to a product: deep customer empathy, structured experimentation, clear feature tiering frameworks, and a bias toward measurable outcomes. You'll also be the connective tissue between Product, Sales, Finance, and Marketing, ensuring pricing strategy translates into field execution and commercial results. This role owns the full lifecycle from recommendation to implementation to operations. You'll be the decision-maker on deal desk, discounting, and promotions in real-time. 

The ideal candidate has operated at the intersection of product management and monetization in a later-stage B2B SaaS environment. You've owned packaging decisions end-to-end, built monetization infrastructure, and have the credibility to influence both product roadmaps and sales motions.

What You'll Own

Product & Monetization

• Define and evolve PagerDuty's packaging architecture — tiers, feature placement, usage-based levers, and entitlement frameworks — in partnership with Product and Engineering
• Build and maintain a monetization review process so product teams bring pricing strategy into roadmap decisions early, not as an afterthought
• Lead SKU design and experimentation: develop frameworks for how we create, test, and iterate on packaging changes quickly and safely
• Own the monetization platform roadmap — usage tracking, entitlement flexibility, SKU experimentation velocity — in partnership with Engineering and Revenue Systems
• This person is the cross-functional decision-maker across product, design, and engineering for what we build (including feature frameworks, entitlements, and metering) for how we take products to market. Owning the full lifecycle across plan to execution and operations
• Provide pricing and packaging leadership to other product teams across the portfolio

Go-to-Market Execution

• Operationalize pricing for the field: discount governance, approval workflows, customer-facing messaging, and enablement materials
• Lead packaging migration execution as we transition legacy customers to our modern Operations Cloud plans — including cohort strategy, field playbooks, and customer communication
• This person is expected to be a cross-functional decision-maker for GTM, Technology, and Revenue Operations teams

Feedback, Analysis, and Planning

• Track and report on pricing initiative performance — win rates, discounting patterns, migration progress, ARR impact by segment
• Build or leverage financial modeling capabilities (in partnership with Finance) to evaluate pricing scenarios and segment-level impact
• Get in front of customers regularly to pressure-test pricing assumptions and surface friction points

What You'll Build

This role inherits and grows an existing pricing and monetization foundation that includes:

• Billing & quoting infrastructure — core systems supporting deal execution and revenue operations, with opportunity to improve velocity and flexibility in partnership with Engineering and Revenue Systems
• Pricing calculators and field tools — internal tools used by the field to size and quote deals, currently in active development
• Discount approval workflows — existing governance structure for deal-level pricing decisions
• SKU architecture — a portfolio of plans spanning our legacy and modern Operations Cloud offerings, currently mid-migration
• Partner with executive leadership to align pricing strategy with company-level ARR and growth targets

The opportunity is to modernize this foundation so pricing decisions and actions happen faster, and go-to-market teams have tools they trust and actively use.

You'll lead and grow an existing small team:

• Pricing Analyst — supporting financial modeling and plan analysis
• Pricing Manager — focused on SKU migrations and pricing execution
• Technical PM / Monetization Ops — scaling infrastructure work
  
  

Your job is to elevate this team from execution support to a strategic pricing function that product and sales teams actively seek out.  We're looking for people who have...

Basic Qualifications

• 10+ years in B2B SaaS in roles spanning product management, pricing strategy, and/or monetization
• Demonstrated experience owning packaging architecture and feature tiering decisions — not just supporting them
• Track record of running pricing experiments and measuring commercial impact
• Strong cross-functional credibility with Sales, Finance, Product, and Go-To-Market leadership
• Experience managing pricing change in the field — migrations, repackaging, new monetization models — with the communication skills to bring stakeholders along
• Ability to mentor and grow other pricing and product roles
  
  

Preferred Qualifications

• Experience at a company during transition to usage-based or consumption pricing
• Familiarity with monetization infrastructure (entitlements, billing systems, SKU tooling)
• Familiarity with B2B SaaS deal structures, discount governance, and revenue recognition considerations
• Has led or contributed to pricing strategy at a company scaling toward $1B+ ARR
  
  

What Success Looks Like

3 months

• Deep understanding of current SKU architecture, billing systems, and field pricing dynamics
• Relationships established with Sales Strategy, Deal Desk, Finance, and key Product leaders
• Monetization review process proposed — ensuring product teams bring pricing decisions forward early
  
  

6 months

• 1–2 packaging experiments launched and instrumented (e.g., new tier, usage-based pilot, feature unbundling)
• Go-to-market and customer-facing pricing tools meaningfully improved — measurable increase in field confidence and usage
• Discount governance strengthened — clear ownership and sign-off process for deal-level exceptions
• SKU creation process improved — clear ownership, documented process, and faster turnaround
  
  

12 months

• Measurable ARR impact: improved win rates on Operations Cloud, reduced discounting frequency, or accelerated legacy SKU migration progress
• Monetization infrastructure roadmap in flight — billing and quoting systems have a credible modernization path
• Entitlement flexibility improved — product teams can run pricing experiments with greater speed and independence
• Pricing function is seen as a strategic partner across Product, Sales, and Finance
• Team is performing with high agency and developing toward expanded scope

The base salary range for this position is 156,000 - 236,500 CAD. This role may also be eligible for bonus, commission, equity, and/or benefits.

Our base salary ranges are determined by role, level, and location. The range, which is subject to change based on primary work location, reflects the minimum and maximum base salary we expect to pay newly hired employees for the position. Within the range, we determine pay for an individual based on a number of factors including market location, job-related knowledge, skills/competencies and experience.

Your recruiter can share more about the specific offerings for this role, as well as the salary range for your primary work location during the hiring process.

 **This role is expected to come into our Toronto office 2 days a week, so you can thrive in your new role and fully embrace being a Dutonian!**

At Lyft, our mission is to build a more connected world, ride by ride. 

Lyft connects people to transportation to change the way we live and get around our communities. Our drivers and passengers entrust Lyft with their personal information and travel details to get where they are going and expect us to keep that data safe. Lyft’s Privacy team is comprised of engineers and analysts dedicated to ensuring that appropriate data protection measures are applied at all times. We conduct privacy risk assessments, consult with organizational stakeholders, maintain Lyft’s privacy program, develop privacy policies, and advise on all matters related to privacy.

We are looking for a highly motivated, organized, and passionate individual to join our Privacy and Compliance Team. As a member of this team, you will engage in our privacy-by-design process to ensure that privacy and security are built into our products by default.  Every day, you’ll partner with stakeholders across the company working on exciting new projects, help de-risk their product development, conduct risk assessments, and serve as a trusted adviser to teams across Lyft. You’ll help our team stay organized, on track, and ensure both us and teams across Lyft are meeting their strategic goals. 

This role is ideal for someone who thrives on building structure and takes pride in keeping complex, fast-moving programs organized. You're someone who loves building/improving systems, documenting processes so others can follow them, and maintaining visibility across many workstreams at once. You get energized by cross-functional collaboration and find satisfaction in being the connective tissue that helps teams stay aligned, accountable, and moving forward.

Responsibilities:

• Drive operational excellence across the privacy team by streamlining workflows, eliminating redundancies, and building scalable processes that improve team efficiency and output quality
• Develop and track meaningful program metrics to establish accountability, measure effectiveness, and communicate program health to leadership and cross-functional stakeholders
• Build and maintain team expertise in tooling and operations software, ensuring consistent adoption and optimal utilization across the program
• Conduct privacy risk assessments of new and existing Lyft products, services, and processes
• Assess third parties for security and data protection controls, and provide risk assessments and mitigation recommendations
• Support and improve the team’s planning and reporting procedures
• Build strong cross-functional relationships with product and engineering teams and advise them on complex data privacy-related issues
• Communicate risk to both technical and non-technical stakeholders across the business and negotiate risk mitigation strategies
• Develop and maintain internal privacy policies, guidelines, and best practices for Lyft

Experience:

• Knowledge of a broad range of privacy concepts and demonstrated ability to apply them to real-world situations
• Experience conducting privacy risk assessments, third party risk assessments, and and risk mitigation
• Experience with privacy regulations (e.g., CCPA, GDPR, PIPEDA)
• Experience with security compliance frameworks (ISO 27001, PCI-DSS, SOC 2) 
• Experience using Jira for project and task tracking, reporting, and program performance monitoring  
• Experience driving operational improvements within a privacy, security, compliance, or risk function, including process design, metrics development, and tooling adoption
• Strong cross-functional communication and leadership skills, with the ability to initiate and drive projects proactively
• Strong teamwork and collaboration skills
• Strong organizational skills and attention to detail 
• Strong written and verbal communication skills
• Ability to own and manage multiple tasks and high priority projects
• IAPP privacy certifications (e.g., CIPP, CIPM, CIPT) a plus

Benefits:

• Extended health and dental coverage options, along with life insurance and disability benefits
• Mental health benefits
• Family building benefits
• Child care and pet benefits
• Access to a Lyft funded Health Care Savings Account
• RRSP plan with company match to help save for your future
• In addition to provincial observed holidays, salaried team members are covered under Lyft's flexible paid time off policy. The policy allows team members to take off as much time as they need (with manager approval). Hourly team members get 15 days paid time off, with an additional day for each year of service 
• Lyft is proud to support new parents with 18 weeks of paid time off, designed as a top-up plan to complement provincial programs. Biological, adoptive, and foster parents are all eligible.
• Subsidized commuter benefits and Lyft ride credits

Lyft is committed to creating an inclusive workforce that fosters belonging. Lyft believes that every person has a right to equal employment opportunities without discrimination because of race, ancestry, place of origin, colour, ethnic origin, citizenship, creed, sex, sexual orientation, gender identity, gender expression, age, marital status, family status, disability, pardoned record of offences, or any other basis protected by applicable law or by Company policy. Lyft also strives for a healthy and safe workplace and strictly prohibits harassment of any kind.  Accommodation for persons with disabilities will be provided upon request in accordance with applicable law during the application and hiring process. Please contact your recruiter if you wish to make such a request.

Lyft highly values having employees working in-office to foster a collaborative work environment and company culture. This role will be in-office on a hybrid schedule — Team Members will be expected to work in the office at least 3 days per week, including on Mondays, Wednesdays, and Thursdays. Lyft considers working in the office at least 3 days per week to be an essential function of this hybrid role. Your recruiter can share more information about the various in-office perks Lyft offers. Additionally, hybrid roles have the flexibility to work from anywhere for up to 4 weeks per year. #Hybrid

The expected base pay range for this position in the Toronto area is CAD $136,000 - CAD $170,000, not inclusive of potential equity offering, bonus or benefits. Salary ranges are dependent on a variety of factors, including qualifications, experience and geographic location. Your recruiter can share more information about the salary range specific to your working location and other factors during the hiring process.

Lyft may use artificial intelligence to screen applicants, however, Lyft employees make the ultimate selection and hiring decisions.

This job fills an existing vacancy.

At Lyft, our purpose is to serve and connect. We aim to achieve this by cultivating a work environment where all team members belong and have the opportunity to thrive.

Data and analytics are at the heart of Lyft's products and decision-making. As a member of the Lyft Urban Solutions team, you will play a key role in shaping the future of bikeshare by leveraging data to improve the performance of our bikeshare and scooter markets across America. A successful candidate thrives in a dynamic and collaborative environment, has a natural curiosity, and isn’t afraid to dive deep.

In this role, you will collaborate closely with Operations, Policy, Engineering, Product and Finance teams to drive data-informed strategies that align our operations and products with city transportation goals and user needs. You will work in a fast-paced environment where analytical insights directly impact decisions ranging from fleet management and operations performance to pricing and product features to long-term investments in bikesharing infrastructure.

We’re looking for a passionate and driven Data Analyst to tackle some of the most complex and impactful challenges in micromobility. If you’re excited about shaping the future of urban mobility through data, we’d love to hear from you.

Responsibilities:

• Partner with Product, Engineering, Policy, Operations, Finance and other cross-functional stakeholders on initiatives to conduct deep-dive analyses to root cause issues and propose solutions
• Develop frameworks, business logic and scalable processes to streamline reporting and drive decision-making
• Forecast operational requirements needed to maintain high service levels and meet contractual and financial targets
• Work closely with cross-functional partners to deliver data quickly, reliably and accurately to our city partners
• Monitor and diagnose KPI performance and present findings to senior leadership

Experience:

• 3-5+ years experience in data analytics in a high-growth environment, preferably a consulting, operations or transportation / logistics space
• Bachelor's Degree or equivalent relevant professional experience
• Highly skilled in SQL and quantitative analysis, you can deep dive into large amounts of data, draw meaningful insights, dissect business issues and draw actionable conclusions
• Ability to develop scalable approaches and produce data visualizations to drive business insights and provide tangible solutions; experience building dashboards for performance analysis is a plus
• Extreme comfort working with ambiguity. Ability to translate unclear issues or unstructured problems into clearly defined requirements with minimal oversight
• Strong interpersonal skills, with the ability to build relationships, trust and influence with cross-functional partners
• Great communication (listening, written, and oral) skills with the ability to present findings & recommendations targeted to the audience in question
• Strong attention to detail, structured thinking and experiences developing processes to reduce human error
• Adept at contextualizing real world operations into analytical problem solving
• A strong sense of product ownership - you’re constantly looking for ways to improve the customer’s experience and aren’t afraid to get your hands dirty to do so
• Passionate about sustainable mobility and active transportation
• Bonus: Proficiency in Python and associated data science libraries

Benefits:

• Extended health and dental coverage options, along with life insurance and disability benefits
• Mental health benefits
• Family building benefits
• Child care and pet benefits
• Access to a Lyft funded Health Care Savings Account
• RRSP plan to help save for your future
• In addition to provincial observed holidays, salaried team members are covered under Lyft's flexible paid time off policy. The policy allows team members to take off as much time as they need (with manager approval). Hourly team members get 15 days paid time off, with an additional day for each year of service 
• Lyft is proud to support new parents with 18 weeks of paid time off, designed as a top-up plan to complement provincial programs. Biological, adoptive, and foster parents are all eligible.
• Subsidized commuter benefits

Lyft is committed to creating an inclusive workforce that fosters belonging. Lyft believes that every person has a right to equal employment opportunities without discrimination because of race, ancestry, place of origin, colour, ethnic origin, citizenship, creed, sex, sexual orientation, gender identity, gender expression, age, marital status, family status, disability, pardoned record of offences, or any other basis protected by applicable law or by Company policy. Lyft also strives for a healthy and safe workplace and strictly prohibits harassment of any kind.  Accommodation for persons with disabilities will be provided upon request in accordance with applicable law during the application and hiring process. Please contact your recruiter if you wish to make such a request.

Lyft highly values having employees working in-office to foster a collaborative work environment and company culture. This role will be in-office on a hybrid schedule — Team Members will be expected to work in the office at least 3 days per week, including on Mondays, Wednesdays, and Thursdays. Lyft considers working in the office at least 3 days per week to be an essential function of this hybrid role. Your recruiter can share more information about the various in-office perks Lyft offers. Additionally, hybrid roles have the flexibility to work from anywhere for up to 4 weeks per year. #Hybrid

The expected base pay range for this position in the Toronto area is CAD $96,000 - CAD $120,000, not inclusive of potential equity offering, bonus or benefits. Salary ranges are dependent on a variety of factors, including qualifications, experience and geographic location. Your recruiter can share more information about the salary range specific to your working location and other factors during the hiring process.

Lyft may use artificial intelligence to screen applicants, however, Lyft employees make the ultimate selection and hiring decisions.

This job fills an existing vacancy.

At Lyft, our purpose is to serve and connect. To do this, we start with our own community by creating an open, inclusive, and diverse organization

Data is at the heart of Lyft’s products and decision-making. You will leverage data and rigorous, analytical thinking to shape our products and make business decisions. This will involve performing rigorous product deep dives, identifying opportunities for product enhancements, and measuring the impact of new features.

The Global Growth team is at the forefront of innovation at Lyft, focused on expanding Lyft beyond North American rideshare’s core products. This includes our premium Luxury modes and Livery drivers, building a unified Lyft presence internationally, and enabling Autonomous Vehicles (AVs) domestically and abroad. These teams are at the center of innovation and the future of Lyft’s growth, and this role would be directly shaping the strategic roadmap for these crucial areas. As a Data Analyst, you will collaborate with our world class team of engineers, product managers, and designers to think critically about the current rider and driver experience and implement product enhancements to facilitate market growth.

The ideal candidate can apply strong business acumen to propose product and marketplace changes, and is comfortable working with a highly cross functional team. This role will help define Lyft’s strategy for growing luxury modes, setting the strategic roadmap for pricing, driver pay, and product development. In this role, you will help us tackle problems such as:

• How should we be pricing our premium Luxury products? Who are our current Luxury riders and what segment is most likely to grow our rider base?
• What is the best way to continue to grow and deploy AVs on our platform? What use cases do riders prefer AVs?
• How do we ensure a consistent excellent rider experience across non-traditional driver sources?
• How do coupons and incentives motivate riders and drivers in premium segments?
• What is the value of offering a higher quality experience? How can we measure it? What metrics can we create?

Responsibilities

• Develop frameworks and deliver analyses to guide decision-making and prioritization across functions
• Uncover new areas of opportunity to grow Lyft’s driver population
• Manage, build, and automate models and reporting to provide regional and national teams with actionable insights on volume, efficiency, and driver experience
• Utilize data and analyses to influence business strategy and product roadmaps
• Regularly partner with Product, Engineering, Operations, Marketing, and Data Science
• Present findings, recommendations, and results to senior leadership and cross-functional stakeholders

Experience

• 3+ years experience in management consulting, strategic data science/analytics roles in a technology company, or an equivalent analytical role in a high growth startup
• Experience in leading high visibility projects and influencing others in a cross-functional team environment
• Experience in communicating with and presenting to senior leaders and data storytelling
• Strong ability in building decision making frameworks and data analysis, able to understand business issues, analyze large amounts of data, and draw actionable conclusions
• Entrepreneurial self-starter - you naturally take ownership, look for opportunities, and do whatever it takes to drive results

Skills

• Ability to independently break down large datasets and synthesize inputs from multiple sources
• Ability to think strategically about complex and unstructured business problems, leading to recommendations and action plans
• Ability to craft a compelling story and concisely present recommendations across teams and levels including both technical and non-technical audiences
• Ability to manage, influence, negotiate, and inspire others in a fast-moving environment
• Ability to use data visualization tools to provide actionable insights and reusable frameworks
• Strong written and verbal communication skills for internal stakeholders, including senior leadership
• Strong product and user experience sense
• Excellent organization, planning skills, and attention to detail
• Advanced analytical and problem solving skills
• Proficiency in SQL

Benefits:

• Extended health and dental coverage options, along with life insurance and disability benefits
• Mental health benefits
• Family building benefits
• Child care and pet benefits
• Access to a Lyft funded Health Care Savings Account
• RRSP plan to help save for your future
• In addition to provincial observed holidays, salaried team members are covered under Lyft's flexible paid time off policy. The policy allows team members to take off as much time as they need (with manager approval). Hourly team members get 15 days paid time off, with an additional day for each year of service 
• Lyft is proud to support new parents with 18 weeks of paid time off, designed as a top-up plan to complement provincial programs. Biological, adoptive, and foster parents are all eligible.
• Subsidized commuter benefits

Lyft is committed to creating an inclusive workforce that fosters belonging. Lyft believes that every person has a right to equal employment opportunities without discrimination because of race, ancestry, place of origin, colour, ethnic origin, citizenship, creed, sex, sexual orientation, gender identity, gender expression, age, marital status, family status, disability, pardoned record of offences, or any other basis protected by applicable law or by Company policy. Lyft also strives for a healthy and safe workplace and strictly prohibits harassment of any kind.  Accommodation for persons with disabilities will be provided upon request in accordance with applicable law during the application and hiring process. Please contact your recruiter if you wish to make such a request.

Lyft highly values having employees working in-office to foster a collaborative work environment and company culture. This role will be in-office on a hybrid schedule — Team Members will be expected to work in the office at least 3 days per week, including on Mondays, Wednesdays, and Thursdays. Lyft considers working in the office at least 3 days per week to be an essential function of this hybrid role. Your recruiter can share more information about the various in-office perks Lyft offers. Additionally, hybrid roles have the flexibility to work from anywhere for up to 4 weeks per year. #Hybrid

The expected base pay range for this position in the Toronto area is CAD $102,000 - CAD $127,500, not inclusive of potential equity offering, bonus or benefits. Salary ranges are dependent on a variety of factors, including qualifications, experience and geographic location. Your recruiter can share more information about the salary range specific to your working location and other factors during the hiring process.

Lyft may use artificial intelligence to screen applicants, however, Lyft employees make the ultimate selection and hiring decisions.

At Lyft, our purpose is to serve and connect. We aim to achieve this by cultivating a work environment where all team members belong and have the opportunity to thrive. 

At Lyft, our Financial Planning & Analysis (FP&A) team plays a vital role in driving the company’s mission to improve people’s lives with the world’s best transportation. We partner closely with business leaders to translate data into actionable insights that maximize ROI, strengthen profitability, and fuel sustainable growth. 

This Finance Analyst role will support our Rideshare business — the heart of Lyft’s operations — helping shape strategy, forecast performance, and guide critical decisions that impact millions of riders and drivers every day. We are seeking a highly analytical and detail-oriented professional with exceptional financial acumen and strategic thinking skills. Strong communication, prioritization, and teamwork are essential, along with a proactive, results-driven mindset.

This is a unique opportunity to play a hands-on role in the financial future of one of the most innovative, mission-driven companies in the tech and mobility space.

Responsibilities:

• Develop, maintain and enhance financial models to assess performance, growth opportunities, and operational efficiency.
• Run scenario analyses to evaluate trade-offs and guide decision-making.
• Support the development of 3–5 year strategic business plans that align with the company's overall vision and growth targets.
• Collaborate with teams across Operations and Product, to connect financial outcomes with business levers.
• Enhance forecasting accuracy and reporting efficiency through automation and scalable tools.
• Develop sustainable financial data management/sourcing practices to enable our team and business partners to move fast 
• Deliver clear, actionable insights through dashboards, reports, and executive presentations.
• Ensure accurate and transparent financial reporting through collaboration with Accounting and Data teams
• Support continuous improvement across FP&A systems and processes.

Experience:

• A Bachelor's degree in a quantitative field (e.g Economics, Computer Science, Mathematics, or Finance) with at least 2-3 years of experience in financial planning and analysis, preferably in a dynamic and challenging environment.
• Demonstrated ability to develop complex financial models, with excellent quantitative analysis and forecasting skills.
• Strong G-Sheet and Slide skills is a plus, excel / PPT is ok
• Ability to translate complex financial data into actionable insights that guide executive-level decision-making.
• Proven capability to work effectively in a fast-paced, team-oriented environment.
• Comfort in dealing with ambiguity and the ability to derive insights from incomplete information.
• A detail-oriented, highly organised self-starter with the ability to manage overlapping tasks and frequent priority changes.
• Strong communication and interpersonal skills, with the ability to influence cross-functional teams.
• Proficiency in SQL and ERP systems, such as Oracle Essbase or Anaplan, is preferred.

Benefits:

• Extended health and dental coverage options, along with life insurance and disability benefits
• Mental health benefits
• Family building benefits
• Child care and pet benefits
• Access to a Lyft funded Health Care Savings Account
• RRSP plan with company match to help save for your future
• In addition to provincial observed holidays, salaried team members are covered under Lyft's flexible paid time off policy. The policy allows team members to take off as much time as they need (with manager approval). Hourly team members get 15 days paid time off, with an additional day for each year of service 
• Lyft is proud to support new parents with 18 weeks of paid time off, designed as a top-up plan to complement provincial programs. Biological, adoptive, and foster parents are all eligible.
• Subsidized commuter benefits and Lyft ride credits

Lyft is committed to creating an inclusive workforce that fosters belonging. Lyft believes that every person has a right to equal employment opportunities without discrimination because of race, ancestry, place of origin, colour, ethnic origin, citizenship, creed, sex, sexual orientation, gender identity, gender expression, age, marital status, family status, disability, pardoned record of offences, or any other basis protected by applicable law or by Company policy. Lyft also strives for a healthy and safe workplace and strictly prohibits harassment of any kind.  Accommodation for persons with disabilities will be provided upon request in accordance with applicable law during the application and hiring process. Please contact your recruiter if you wish to make such a request.

Lyft highly values having employees working in-office to foster a collaborative work environment and company culture. This role will be in-office on a hybrid schedule — Team Members will be expected to work in the office at least 3 days per week, including on Mondays, Wednesdays, and Thursdays. Lyft considers working in the office at least 3 days per week to be an essential function of this hybrid role. Your recruiter can share more information about the various in-office perks Lyft offers. Additionally, hybrid roles have the flexibility to work from anywhere for up to 4 weeks per year. #Hybrid

The expected base pay range for this position in the Toronto area is CAD $90,000 - CAD $112,500. Salary ranges are dependent on a variety of factors, including qualifications, experience and geographic location. Range is not inclusive of potential equity offering, bonus or benefits. Your recruiter can share more information about the salary range specific to your working location and other factors during the hiring process.

Lyft may use artificial intelligence to screen applicants, however, Lyft employees make the ultimate selection and hiring decisions.

This job fills an existing vacancy.

At Lyft, our purpose is to serve and connect. We aim to achieve this by cultivating a work environment where all team members belong and have the opportunity to thrive.

Data is at the heart of Lyft’s products and decision-making. You will leverage data and rigorous, analytical thinking to shape our products and make business decisions. This will involve performing rigorous product deep dives, identifying opportunities for product enhancements, and measuring the impact of new features.

The Global Growth organization is chartering the future for Lyft’s growth, focused on expanding Lyft beyond North American rideshare’s core products. This includes our premium Luxury modes and Livery drivers, building a unified Lyft presence internationally, and enabling Autonomous Vehicles (AVs) domestically and abroad. These teams are at the center of innovation and the future of Lyft’s growth, and this role would be directly shaping the strategic roadmap for these crucial areas. As a Senior Analyst, you will collaborate with our world class team of engineers, product managers, and designers to build the roadmap for business and product expansion to meet the needs of our international customers. 

The ideal candidate is a thought leader in this space, working across multiple functions and geographies. This role blends strong business acumen, marketplace dynamics, and strategic understanding of regulatory landscapes to craft a vision for Lyft around the globe. This role will help define Lyft’s strategy for where and how Lyft expands its footprint around the world, sizes the opportunity, scopes the unique products required, and is a liaison to our central marketplace teams. In this role, you will help us tackle problems such as:

• How will global expansion impact our current North American rideshare users?
• How does the competitive landscape in future geographies impact our growth strategy?
• What product developments do we need to develop to successfully expand and gain market share?
• How does our global expansion align with our future autonomous-hybrid marketplace growth plans?

Experience

• 6+ years experience in management consulting, strategic data science/analytics roles in a technology company, or an equivalent analytical role in a high growth startup
• Experience in leading high visibility projects and influencing others in a cross-functional team environment
• Experience in communicating with and presenting to senior leaders and data storytelling
• Strong ability in building decision making frameworks and data analysis, able to understand business issues, analyze large amounts of data, and draw actionable conclusions
• Entrepreneurial self-starter - you naturally take ownership, look for opportunities, and do whatever it takes to drive results

Skills

• Ability to independently break down large datasets and synthesize inputs from multiple sources
• Ability to think strategically about complex and unstructured business problems, leading to recommendations and action plans
• Ability to craft a compelling story and concisely present recommendations across teams and levels including both technical and non-technical audiences
• Ability to manage, influence, negotiate, and inspire others in a fast-moving and ambiguous environment
• Ability to use data visualization tools to provide actionable insights and reusable frameworks
• Strong written and verbal communication skills for internal stakeholders, including senior leadership
• Strong product and user experience sense
• Excellent organization, planning skills, and attention to detail
• Advanced analytical and problem solving skills
• Proficiency in SQL

Benefits:

• Extended health and dental coverage options, along with life insurance and disability benefits
• Mental health benefits
• Family building benefits
• Child care and pet benefits
• Access to a Lyft funded Health Care Savings Account
• RRSP plan with company match to help save for your future
• In addition to provincial observed holidays, salaried team members are covered under Lyft's flexible paid time off policy. The policy allows team members to take off as much time as they need (with manager approval). Hourly team members get 15 days paid time off, with an additional day for each year of service 
• Lyft is proud to support new parents with 18 weeks of paid time off, designed as a top-up plan to complement provincial programs. Biological, adoptive, and foster parents are all eligible.
• Subsidized commuter benefits and Lyft ride credits

Lyft is committed to creating an inclusive workforce that fosters belonging. Lyft believes that every person has a right to equal employment opportunities without discrimination because of race, ancestry, place of origin, colour, ethnic origin, citizenship, creed, sex, sexual orientation, gender identity, gender expression, age, marital status, family status, disability, pardoned record of offences, or any other basis protected by applicable law or by Company policy. Lyft also strives for a healthy and safe workplace and strictly prohibits harassment of any kind.  Accommodation for persons with disabilities will be provided upon request in accordance with applicable law during the application and hiring process. Please contact your recruiter if you wish to make such a request.

Lyft highly values having employees working in-office to foster a collaborative work environment and company culture. This role will be in-office on a hybrid schedule — Team Members will be expected to work in the office at least 3 days per week, including on Mondays, Wednesdays, and Thursdays. Lyft considers working in the office at least 3 days per week to be an essential function of this hybrid role. Your recruiter can share more information about the various in-office perks Lyft offers. Additionally, hybrid roles have the flexibility to work from anywhere for up to 4 weeks per year. #Hybrid

The expected base pay range for this position in the Toronto area is CAD $129,000 - CAD $161,250, not inclusive of potential equity offering, bonus or benefits. Salary ranges are dependent on a variety of factors, including qualifications, experience and geographic location. Your recruiter can share more information about the salary range specific to your working location and other factors during the hiring process.

Lyft may use artificial intelligence to screen applicants, however, Lyft employees make the ultimate selection and hiring decisions.

This job fills an existing vacancy.

At Lyft, our purpose is to serve and connect. We aim to achieve this by cultivating a work environment where all team members belong and have the opportunity to thrive.

Lyft connects people to transportation to change the way we live and get around our communities. Lyft’s engineering team is growing rapidly, and we are looking for Technical Program Managers to help us scale. Come be part of a new team at Lyft focused on enabling and empowering engineering teams to deliver at scale.

Our drivers and passengers entrust Lyft with their personal information and travel details to get where they are going and expect us to keep that data safe. Lyft’s Privacy team is comprised of engineers and analysts dedicated to ensuring that appropriate data protections are applied at all times. We conduct privacy risk assessments, consult with organizational stakeholders, maintain Lyft’s privacy program, develop privacy policies, and advise on all matters related to privacy.

As a member of the Privacy team you will help ensure that privacy is built into our products by design.  Every day, you’ll meet and work with stakeholders across the company working on exciting new projects, help de-risk their product development, conduct privacy risk assessments, and serve as a trusted privacy adviser to teams across Lyft.

Responsibilities:

• Conduct privacy risk assessments of new and existing Lyft products, services, and processes
• Build strong cross-functional relationships with product and engineering teams and advise them on complex data privacy-related issues
• Analyze system designs and data flows to identify and mitigate potential privacy vulnerabilities
• Identify trends in privacy and regulatory requirements and compliance enforcement and drive necessary changes in Lyft’s data privacy program
• Communicate risk to both technical and non-technical stakeholders across the business and negotiate risk mitigation strategies
• Proactively drive development of privacy infrastructure, technical controls, and automation to make it easy for teams to achieve privacy excellence
• Develop and maintain internal privacy policies, guidelines, and best practices for Lyft

Experience:

• Deep knowledge of a broad range of privacy concepts and demonstrated ability to apply them to real-world situations
• Experience conducting privacy risk assessments, threat modeling, and risk mitigation
• Experience with technical privacy concepts (e.g., anonymization, encryption, differential privacy)
• Experience with privacy regulations (e.g., CCPA, GDPR, PIPEDA)
• Strong technical background and ability to negotiate effectively with engineering teams
• Strong cross-functional communication and leadership skills, with the ability to initiate and drive projects proactively
• Strong teamwork and collaboration skills
• Strong written and verbal communication skills
• Ability to own and manage multiple tasks and high priority projects
• Experience with Privacy Enhancing Technologies and development and/or deployment of privacy tooling a plus
• Code development, review, and maintenance experience in one or more programming languages (e.g., Python, Go, Java, C++) a plus
• IAPP privacy certifications (e.g., CIPP, CIPM, CIPT) a plus

Benefits:

• Extended health and dental coverage options, along with life insurance and disability benefits
• Mental health benefits
• Family building benefits
• Child care and pet benefits
• Access to a Lyft funded Health Care Savings Account
• RRSP plan with company match to help save for your future
• In addition to provincial observed holidays, salaried team members are covered under Lyft's flexible paid time off policy. The policy allows team members to take off as much time as they need (with manager approval). Hourly team members get 15 days paid time off, with an additional day for each year of service 
• Lyft is proud to support new parents with 18 weeks of paid time off, designed as a top-up plan to complement provincial programs. Biological, adoptive, and foster parents are all eligible.
• Subsidized commuter benefits and Lyft ride credits

Lyft is committed to creating an inclusive workforce that fosters belonging. Lyft believes that every person has a right to equal employment opportunities without discrimination because of race, ancestry, place of origin, colour, ethnic origin, citizenship, creed, sex, sexual orientation, gender identity, gender expression, age, marital status, family status, disability, pardoned record of offences, or any other basis protected by applicable law or by Company policy. Lyft also strives for a healthy and safe workplace and strictly prohibits harassment of any kind.  Accommodation for persons with disabilities will be provided upon request in accordance with applicable law during the application and hiring process. Please contact your recruiter if you wish to make such a request.

Lyft highly values having employees working in-office to foster a collaborative work environment and company culture. This role will be in-office on a hybrid schedule — Team Members will be expected to work in the office at least 3 days per week, including on Mondays, Wednesdays, and Thursdays. Lyft considers working in the office at least 3 days per week to be an essential function of this hybrid role. Your recruiter can share more information about the various in-office perks Lyft offers. Additionally, hybrid roles have the flexibility to work from anywhere for up to 4 weeks per year. #Hybrid

The expected base pay range for this position in the Toronto area is CAD $136,000 - CAD $170,000, not inclusive of potential equity offering, bonus or benefits. Salary ranges are dependent on a variety of factors, including qualifications, experience and geographic location. Your recruiter can share more information about the salary range specific to your working location and other factors during the hiring process.

Lyft may use artificial intelligence to screen applicants, however, Lyft employees make the ultimate selection and hiring decisions.

This job fills an existing vacancy.

Who you are:

We are always looking for amazing talent who can contribute to our growth and deliver results! Geotab is seeking a Business Analyst Intern for our Project Management Office (PMO) team who will be supporting assigned projects managed by the PMO. The ideal candidate should

• Be a self-starter with strong knowledge of business analysis
• Possess key BA competencies
• Hold the ability to quickly understand complex concepts
• Demonstrate strong leadership, communication skills, diplomatic and motivational skills
• Hold the ability to lead in varying situations that can be ambiguous at times
• Foster a culture of team collaboration and continuous improvement

If you are passionate about organizing, collaborating and leading projects — we would love to hear from you!

What you'll do:

During your time with us, you’ll have the opportunity to work on one or more projects to help develop your practical Business Analysis experience. This experience can count towards accumulating your Personal Development (PD) hours for the IIBA designation of your choice. You will also enhance your leadership, communication and organization skills to name a few. You’ll gain practical stakeholder management experience in a flat organization that is a technology leader in its field. 

The opportunity:

• 8 month work-term beginning September 2026.
• Full-time, paid internship: Monday - Friday, 37.5hrs/week.
• Your first week at Geotab begins with 'GEO Launch' - a one-week Employee Orientation. Click here to learn more!
• Learn more about the Geotab Campus Program here.
• This posting is for an existing vacancy.

How you'll make an impact:

• Design and develop prototypes and proofs-of-concept (POCs) for AI-driven tools that automate and enhance business analysis tasks (e.g., requirements validation, risk detection, process mining).
• Contribute to the architecture of a "Business-Analysis-as-a-Service" (BAaaS) platform, focusing on scalability, modularity, and integration.
• Write clean, efficient, and well-documented code for platform services and intelligent agents.
• Develop scripts and build data pipelines to ingest, process, and structure business data for use in AI/ML models.
• Collaborate with senior analysts and engineers in an agile environment to translate high-level business problems into technical specifications and functional code.
• Work with modern development tools and cloud platforms to build and deploy your solutions.
• Contribute to a culture of innovation by researching emerging technologies in AI, process automation, and platform engineering, and presenting your findings and ideas to the team.
• Work closely with members of the EPM team as well as stakeholders from many departments throughout Geotab and drive the project from initiation through completion.
• Assist in the collection, consolidation and mapping of required information and data. 
• Document client organization’s direction, structure, business processes and requirements. 
• Make use of the Business Process Framework and understand business process modelling notation and techniques, as well as process improvement methods and criteria.  
• Work collaboratively with Business Analysts and Business Subject Matter Experts (SME’s) by participating in process reviews and/or providing process modelling services of current state and/or future state. 

What you'll bring to the role:

Who you are:

We are always looking for amazing talent who can contribute to our growth and deliver results! Geotab is seeking a Program Analyst Intern to support the Customer Success Operations team within Revenue Operations. In this role, you will work directly with the Manager of Customer Success Operations to help design, document, and execute programs that improve how Geotab retains and grows its customer base. You are a strong communicator, a structured thinker, and someone who takes ownership of their work — equally comfortable drafting a cross-functional playbook, coordinating across stakeholders, and keeping a complex initiative on track. If you want real exposure to how a strategic operations function gets built from the ground up, we would love to hear from you!

What you'll do:

As a Program Analyst Intern in Customer Success Operations, you will support the design and delivery of programs, frameworks, and documentation that enable Geotab's Customer Success organization to operate more effectively. You will work closely with the Manager of Customer Success Operations and collaborate with cross-functional teams including Customer Marketing, Salesforce Systems, and Customer Success advisors. The successful candidate is a proactive, detail-oriented communicator who can turn complex discussions into clear written outputs — and who follows through to make sure programs actually get off the ground.

The opportunity:

• 12 month work-term beginning September 2026.
• Full-time, paid internship: Monday - Friday, 37.5hrs/week.
• Your first week at Geotab begins with 'GEO Launch' - a one-week Employee Orientation. Click here to learn more!
• Learn more about the Geotab Campus Program here.
• This posting is for an existing vacancy.

How you'll make an impact:

• Collaborate with colleagues across Customer Success, Revenue Operations, and other business functions to support strategic and operational outcomes
• Support the design, documentation, and delivery of programs and processes that enable the Customer Success organization to operate more effectively
• Prepare stakeholder-facing materials — including strategy documents, presentation decks, and meeting summaries — to communicate progress and decisions across teams
• Conduct research and benchmarking to inform program design, drawing on industry best practices and comparable B2B frameworks
• Assist with program tracking and cross-functional coordination to keep initiatives on schedule and stakeholders aligned

What you'll bring to the role:

Who you are:

We are always looking for amazing talent who can contribute to our growth and deliver results! Geotab is seeking a Data Analytics Intern to support the CS Operations team within Revenue Operations. In this role, you will work directly with the Manager of CS Operations to build, maintain, and analyze the data systems that power how Geotab manages retention, customer health, and expansion across its global customer base. If you love turning raw data into actionable insight and want hands-on experience with a real-world customer analytics problem, we would love to hear from you!

What you'll do:

As a Data Analytics Intern in CS Operations, you will support the design, validation, and maintenance of data pipelines and reporting models that drive how Geotab's Customer Success team operates. You will work closely with the Manager of CS Operations, the Revenue Operations Data & Analytics team, and the Salesforce Systems team. The successful candidate is a curious, detail-oriented problem solver who is comfortable with ambiguity, eager to learn, and can translate data into clear, useful outputs for both technical and non-technical audiences.

The opportunity:

• 12 month work-term beginning September 2026.
• Full-time, paid internship: Monday - Friday, 37.5hrs/week.
• Your first week at Geotab begins with 'GEO Launch' - a one-week Employee Orientation. Click here to learn more!
• Learn more about the Geotab Campus Program here.
• This posting is for an existing vacancy.

How you'll make an impact:

• Collaborate with colleagues from the Revenue Operations Data & Analytics team and other business functions to drive customer success outcomes
• Ensure data quality throughout all stages including data sourcing, normalization, transformation, and validation
• Support data and analytics projects as directed by the supervisor, contributing to reporting, modeling, and data infrastructure work
• Promote data-driven decision-making across the Customer Success team by translating data into clear, actionable outputs for both technical and non-technical stakeholders
• Provide leaders with data insights to support decisions and improve the consistency and usability of data across teams

What you'll bring to the role:

About the team + role

We are building an elite team, applying frontier technologies to the world’s biggest financial problems. We’re looking for bold thinkers. Sharp problem-solvers. Builders who are wired to make an impact. Robinhood isn’t a place for complacency, it’s where ambitious people do the best work of their careers. We’re a high-performing, fast-moving team with ethics at the center of everything we do. Expectations are high, and so are the rewards. 

The Threat Intelligence team reduces organizational risk by rapidly detecting, understanding, and disrupting adversary activity. We research criminal ecosystems targeting our brand, customers, and infrastructure, and work with partners to translate that intelligence into detections, controls, and customer protections. Our work enables Security, Engineering, Trust & Safety, and executive leaders to focus resources where risk is highest. We operate with a strong sense of ownership, clear communication, and a commitment to protecting customers so they can confidently participate in the financial system!

As a Staff Security Analyst, Threat Intelligence, you will operate at the forefront of advanced and evolving threats targeting Robinhood and our customers. You will actively hunt for emerging phishing, scam, impersonation, fraud, and infrastructure abuse campaigns while building scalable systems that turn intelligence into action. This role combines hands-on investigation, program design, mentorship, and stakeholder engagement. Your work will shape proactive controls, influence product and security decisions, and strengthen our overall threat defense strategy.

This role is based in our Menlo Park, CA office, with in-person attendance expected at least 3 days per week.

At Robinhood, we believe in the power of in-person work to accelerate progress, spark innovation, and strengthen community. Our office experience is intentional, energizing, and designed to fully support high-performing teams.

What you’ll do

• Proactively hunt and map criminal ecosystems targeting Robinhood and its customers, then translate intelligence into scalable systems and coordinated defenses that disrupt adversaries before they cause harm.
• Build and operationalize a comprehensive “Universe of Threats” by identifying, tracking, and prioritizing adversaries across phishing, scams, impersonation, fraud, and infrastructure abuse.
• Establish and mature a proactive threat intelligence lifecycle by developing industry partnerships, collaborating with trusted peers and federal authorities, and cultivating online personas to generate early warning capabilities that protect Robinhood’s business operations.
• Investigate attacker infrastructure across domains, DNS, certificate transparency logs, cloud providers, and telecom platforms, and convert findings into concrete detections, controls, and customer protections.
• Coordinate threat actor infrastructure takedowns with hosting providers, domain registrars, cloud platforms, and other infrastructure partners to disrupt adversary operations at scale.
• Design and automate intelligence workflows using OSINT tooling, enrichment pipelines, data analysis tools, and case management systems to scale analysis and reporting.
• Partner directly with Detection & Response, Automation, Customer Trust & Safety (Fraud and Financial Crimes), Security Engineering, Corporate Security, Risk, and executive leaders to prioritize threats based on measurable business risk.

What you bring

• 8–12+ years of total experience, including 3–5+ years operating at a senior or staff-level scope in threat intelligence, brand protection, or cyber investigations.
• Hands-on experience tracking criminal ecosystems tied to phishing, scams, impersonation, fraud, and infrastructure abuse, and the ability to move from isolated indicators to campaign- and actor-level analysis.
• Deep familiarity with domain registration patterns, DNS and certificate transparency analysis, cloud and hosting abuse across providers (e.g., AWS, GCP, Azure, VPS), and attacker monetization methods.
• Experience using OSINT tooling, SQL, Python, notebooks, SIEM or SOAR platforms, OpenCTI, and case management systems to analyze data and automate workflows.
• Ability to translate complex technical threats into clear business risk for technical teams and executive audiences through strong written and verbal communication.
• Experience mentoring others or leading initiatives across teams, with a high level of accountability and sound risk judgment in ambiguous situations.

Nice to have

• Experience with crypto investigations or on-chain analysis.
• Background in highly regulated industries such as fintech, financial services, payments, crypto, healthcare, or government.

What we offer

• Challenging, high-impact work to grow your career.
• Performance-driven compensation with multipliers for outsized impact, bonus programs, equity ownership, and 401(k) matching.
• Best-in-class benefits to fuel your work, including 100% paid health insurance for employees with 90% coverage for dependents.
• Lifestyle wallet — a highly flexible benefits spending account for wellness, learning, and more.
• Employer-paid life & disability insurance, fertility benefits, and mental health benefits.
• Time off to recharge including company holidays, paid time off, sick time, parental leave, and more!
• Exceptional office experience with catered meals, events, and comfortable workspaces.

About the team + role

We are building an elite team, applying frontier technologies to the world’s biggest financial problems. We’re looking for bold thinkers. Sharp problem-solvers. Builders who are wired to make an impact. Robinhood isn’t a place for complacency, it’s where ambitious people do the best work of their careers. We’re a high-performing, fast-moving team with ethics at the center of everything we do. Expectations are high, and so are the rewards. 

The Threat Intelligence team reduces organizational risk by rapidly detecting, understanding, and disrupting adversary activity. We research criminal ecosystems targeting our brand, customers, and infrastructure, and work with partners to translate that intelligence into detections, controls, and customer protections. Our work enables Security, Engineering, Trust & Safety, and executive leaders to focus resources where risk is highest. We operate with a strong sense of ownership, clear communication, and a commitment to protecting customers so they can confidently participate in the financial system!

As a Staff Security Analyst, Threat Intelligence, you will operate at the forefront of advanced and evolving threats targeting Robinhood and our customers. You will actively hunt for emerging phishing, scam, impersonation, fraud, and infrastructure abuse campaigns while building scalable systems that turn intelligence into action. This role combines hands-on investigation, program design, mentorship, and stakeholder engagement. Your work will shape proactive controls, influence product and security decisions, and strengthen our overall threat defense strategy.

This role is based in our Toronto, Canada office(s), with in-person attendance expected at least 3 days per week. 

At Robinhood, we believe in the power of in-person work to accelerate progress, spark innovation, and strengthen community. Our office experience is intentional, energizing, and designed to fully support high-performing teams.

What you’ll do

• Proactively hunt and map criminal ecosystems targeting Robinhood and its customers, then translate intelligence into scalable systems and coordinated defenses that disrupt adversaries before they cause harm.
• Build and operationalize a comprehensive “Universe of Threats” by identifying, tracking, and prioritizing adversaries across phishing, scams, impersonation, fraud, and infrastructure abuse.
• Establish and mature a proactive threat intelligence lifecycle by developing industry partnerships, collaborating with trusted peers and federal authorities, and cultivating online personas to generate early warning capabilities that protect Robinhood’s business operations.
• Investigate attacker infrastructure across domains, DNS, certificate transparency logs, cloud providers, and telecom platforms, and convert findings into concrete detections, controls, and customer protections.
• Coordinate threat actor infrastructure takedowns with hosting providers, domain registrars, cloud platforms, and other infrastructure partners to disrupt adversary operations at scale.
• Design and automate intelligence workflows using OSINT tooling, enrichment pipelines, data analysis tools, and case management systems to scale analysis and reporting.
• Partner directly with Detection & Response, Automation, Customer Trust & Safety (Fraud and Financial Crimes), Security Engineering, Corporate Security, Risk, and executive leaders to prioritize threats based on measurable business risk.

What you bring

• 8–12+ years of total experience, including 3–5+ years operating at a senior or staff-level scope in threat intelligence, brand protection, or cyber investigations.
• Hands-on experience tracking criminal ecosystems tied to phishing, scams, impersonation, fraud, and infrastructure abuse, and the ability to move from isolated indicators to campaign- and actor-level analysis.
• Deep familiarity with domain registration patterns, DNS and certificate transparency analysis, cloud and hosting abuse across providers (e.g., AWS, GCP, Azure, VPS), and attacker monetization methods.
• Experience using OSINT tooling, SQL, Python, notebooks, SIEM or SOAR platforms, OpenCTI, and case management systems to analyze data and automate workflows.
• Ability to translate complex technical threats into clear business risk for technical teams and executive audiences through strong written and verbal communication.
• Experience mentoring others or leading initiatives across teams, with a high level of accountability and sound risk judgment in ambiguous situations.

Nice to have

• Experience with crypto investigations or on-chain analysis.
• Background in highly regulated industries such as fintech, financial services, payments, crypto, healthcare, or government.

About the team + role

We are building an elite team, applying frontier technologies to the world’s biggest financial problems. We’re looking for bold thinkers. Sharp problem-solvers. Builders who are wired to make an impact. Robinhood isn’t a place for complacency, it’s where ambitious people do the best work of their careers. We’re a high-performing, fast-moving team with ethics at the center of everything we do. Expectations are high, and so are the rewards. 

The Red Team team’s mission is to proactively identify and simulate real-world threats against Robinhood’s platforms, properties, and people. Through red teaming and adversarial simulations, the team evaluates security controls, uncovers vulnerabilities, and helps continuously strengthen Robinhood’s overall security posture in close partnership with Detection & Response, Physical Security, and Engineering.

As a Staff Offensive Security Engineer, you will take a hands-on role in designing and executing stealthy adversarial simulations to validate assumptions and uncover gaps in detection and response. You’ll leverage threat modeling, penetration testing, and research-driven techniques to emulate sophisticated attackers, while collaborating cross-functionally to improve defenses and shape more secure systems.

This role is based in our Toronto, Canada office(s), with in-person attendance expected at least 3 days per week. 

At Robinhood, we believe in the power of in-person work to accelerate progress, spark innovation, and strengthen community. Our office experience is intentional, energizing, and designed to fully support high-performing teams.

What you’ll do

• Plan and execute red team operations, adversarial simulations, and penetration tests across applications, infrastructure, networks, offices, and internal processes.
• Perform threat modeling for new and existing services, clearly articulating security risks and tradeoffs to engineering and risk stakeholders.
• Conduct vulnerability research, exploit development, and testing using both custom tooling and public proof-of-concept techniques.
• Partner with detection and response teams to simulate realistic attack scenarios and evaluate monitoring and incident response readiness.
• Write and maintain tooling to automate and scale offensive security assessments.
• Serve as a subject matter expert by documenting findings, recommending remediation strategies, and supporting teams through fixes.
• Mentor teammates and contribute to shared knowledge through internal documentation, presentations, and external talks or blog posts.

What you bring

• 8+ years of hands-on experience in red teaming, offensive security, or penetration testing.
• Demonstrated experience mentoring or guiding other security engineers.
• Strong understanding of threat modeling methodologies and the MITRE ATT&CK framework.
• Experience testing modern environments, including cloud platforms (AWS, GCP), containerized systems (Docker, Kubernetes), CI pipelines, and identity systems.
• Working knowledge of defensive security tools such as IDS/IPS, EDR, packet capture, and network monitoring, including common evasion techniques.
• Proficiency in Python, Go, or JavaScript for exploit development, tooling, or automation.
• Clear written and verbal communication skills, with the ability to explain technical findings to both engineers and senior leaders.
• Experience collaborating with distributed teams and documenting work through tools such as Slack, Jira, GitHub, and email.

Bonus points:

• Experience working in financial technology or regulated environments.
• Prior experience serving as a technical lead on security initiatives.

What we offer

• Challenging, high-impact work to grow your career
• Performance driven compensation with multipliers for outsized impact, bonus programs, and equity ownership
• Top tier benefits to fuel your work, including supplemental health insurance, ancillary insurance, and mental health support programs
• Lifestyle wallet - a highly flexible employer-paid benefits spending account expenses beyond traditional benefits such as wellness, childcare, learning, and more.
• Time off to recharge including company holidays, paid time off, sick time, paid volunteer time off, parental leave, and more!
• Exceptional office experience with catered meals, events, and comfortable workspaces. 
• Monthly commuter stipend to help offset in-office commuting costs

Our team is committed to providing an inclusive and welcoming interview experience for all candidates. If you require a specific accommodation during the application or interview process due to a physical or mental condition, please complete this Applicant Accommodation Form to notify our team. The form should only be completed if you need a specific accommodation.

AI Usage Disclosure: Robinhood uses artificial intelligence (AI) tools to support parts of our recruiting process. These tools enhance the efficiency and consistency of our hiring process; however, all hiring decisions are made by our hiring teams.

Vacancy Notice: This job posting represents an existing vacancy that we are actively seeking to fill.

We’re looking for a collaborative, driven, and diligent Network & Strategic Partner Onboarding Analyst. As an Onboarding Analyst, you will coordinate documentation logistics and provide ongoing Due Diligence/KYC support for our financial institutional partners. The ideal candidate will have a strong understanding of institutional onboarding processes, excellent organizational skills, and a passion for delivering confidential information efficiently and accurately.

Reporting into the Director of Network and Strategic Partner Onboarding, the role will be a frontline point of contact with our Network Financial Partners, Business Development, Sales and Customer Success teams, and liaising with multiple internal key collaborators such as Compliance, Legal, and Finance, etc., to facilitate efficient onboarding onto various financial institutional partners. Communications and day-to-day interactions with a broad-based audience require excellent written and verbal communication skills. Additionally, due to the need for high accuracy and compliance with reporting and regulatory matters, a professional with attention to detail and a high degree of process focus is required.

WHAT YOU’LL DO:

• Manage the end-to-end counterparty onboarding lifecycle from initial request to go-live, including Jira ticket creation and tracking, user access provisioning, and handoff coordination with Operational teams.
• Coordinate the update and/or remediation of DDQ/KYC for Ripple Entity profiles as a consequence of material changes.
• Participate in testing and validation of data integrity in various applications such as Salesforce, Treasury Management Systems, and Reporting.
• Lead or support infrastructure-building projects including Salesforce workflow design, Confluence documentation, Safebase knowledge base development, and AI-assisted tooling (e.g., Claude).
• Ensure weekly reports and meeting agendas are generated and distributed timely.
• Engage with both internal and external collaborators to support the onboarding process.
• Run weekly/monthly reports and maintain reporting/documentation repositories.
• Support periodic KYC Refresh reviews for existing counterparties and customers, ensuring documentation remains current and compliant; manage and track user access across Ripple’s systems
• Facilitate the documentation needs of the Business by coordinating notary/apostilled, translations, and wet ink/Docusign signatures with internal authorized signatories
• Coordinate ambitious deliverables, ensuring timely communication, and serve as a point of escalation for onboarding concerns
• Perform administrative tasks, including scanning documents and filing requirements

WHAT YOU’LL BRING:

• 1–2 years of relevant Institutional Onboarding experience with multinational corporations or financial institutions
• Outstanding organizational and communication skills with an ability to drive multiple tasks and projects simultaneously and diligently
• Thrive in a fast-paced environment, willing to chart new paths, and agile to changing priorities
• Comfortable with ambiguity and able to adjust between competing priorities
• Advanced proficiency in Excel, Lucid Charts, PowerPoint, and Google Workspace products; experience with other analytical tools preferred
• Experience with tools such as Confluence and Jira, in an operational context.
• Curiosity and hands-on experience with AI tools (e.g., Claude, Gemini, Safebase, Inventive); ability to identify and propose opportunities to incorporate AI into operational workflows.
• Familiarity with KYC/AML compliance frameworks and cross-border payments or digital assets is a plus.
• Strong teammate who champions a culture of excellence, innovation, and continuous improvement through technology
• Bachelor's degree in Finance, Business, Economics, Data Science, Information Systems, or a related field; equivalent professional experience also considered.

We are looking for a strategic and highly analytical Senior Marketing Analyst to support the measurement framework for our marketing funnel. In this role, you will move beyond single-channel attribution to analyze a holistic view of how our media investment drives growth—from top-of-funnel brand awareness to bottom-funnel conversion.

You will be the strategic partner to our Growth and Brand teams, using advanced measurement techniques (MMM, Incrementality) to determine the true value of our marketing mix. If you are passionate about connecting the dots between brand health metrics and hard sales data, this is the role for you.

Key Responsibilities:

1. Full-Funnel Measurement Strategy

• Support the development of a unified measurement framework that evaluates paid, earned, and owned performance across all stages of the customer journey (Awareness, Consideration, Conversion, Retention).
• Analyze the interplay between Upper Funnel (TV, CTV, Audio, OOH) and Lower Funnel (Search, Social, Affiliate) media to optimize investment for total portfolio growth.
• Move the organization beyond "last-click" thinking by championing holistic measurement methodologies.

1. Advanced Modeling & Testing (MMM & Incrementality)

• Lead the execution and interpretation of Marketing Mix Models (MMM). You will either manage external vendor relationships or run in-house models to forecast the impact of budget changes.
• Design and execute a robust Incrementality Testing roadmap (e.g., Geo-lift tests, holdout groups, matched market tests) to validate MMM findings and calibrate channel ROI.
• Translate complex statistical outputs into clear, actionable media buying recommendations for the leadership team.

1. Brand Health & Performance Tracking

• Brand Scorecard Development: Design and manage a comprehensive Brand Scorecard or Brand Index that synthesizes survey data with behavioral & site data to track brand health over time.
• Develop and execute measurement plans for specific brand programs like content, events, and social channels, including tracking and instrumentation recommendations.
• Correlate brand lift metrics (Awareness, Ad Recall) with downstream performance metrics (CAC, CPA, ROAS) to quantify the long-term value of brand media.

1. Strategic Optimization & Reporting

• Partner with the Growth team to allocate budgets based on incremental ROI and diminishing returns analysis.
• Create automated dashboards that provide real-time visibility into full-funnel KPIs.

Qualifications:

Must-Have Skills:

• • Experience: 5-8 years of experience in Marketing Analytics, Data Science, or Marketing Strategy.
  • Full-Funnel Fluency: Deep understanding of the channels and specific KPIs relevant to different funnel stages (e.g., Reach/Frequency vs. ROAS/CAC) and how they influence one another.
  • Methodology Expertise: Proven experience applying Marketing Mix Modeling (MMM) and designing Incrementality/Lift Tests. You understand the math behind the models and the "why" behind the results.
  • Technical Stack: Proficiency in SQL is required. Experience with Python or R for statistical analysis is optional.
  • Communication: Ability to tell a story with data. You can explain complex concepts like "incremental lift" to non-technical stakeholders without jargon.

Preferred Qualifications (The "Nice-to-Haves"):

• • Brand Indexing: Specific experience building custom Brand Scorecards or composite indexes that weight various brand health metrics into a single KPI.
  • Media Agency Experience: Background working at a media agency or within a heavily media-driven organization.
  • Advanced Attribution: Familiarity with Multi-Touch Attribution (MTA) tools and their limitations in a privacy-first world (iOS14+, cookie deprecation).

As the Data Analyst, Finance at 7shifts, reporting to the Manager of Data & Analytics, you will act as a dedicated, embedded partner to our Finance team. You’ll serve as the strategic bridge between the central data function and the finance group, helping leadership measure what matters, uncover trends, and identify risks. Your expertise will guide the development of Finance-specific dashboards, forecast models, and automated reporting cadences that inform critical decisions. You’ll also be supported by a collaborative data team, including other analysts, analytics engineers, data engineers, and leaders, who work together to enable data-driven decisions across the company.

What you’ll do:

• Act as the primary, embedded data partner for the Finance team, participating in key cross-functional meetings to translate complex business questions into clear analytical frameworks
• Translate finance datasets into business narratives, proactively identifying patterns (e.g., Churn trends, Coupon Integrity) and leakages before they impact the bottom line
• Build, maintain, and own finance-specific dashboards, combining central "source of truth" data with finance-owned business logic 
• Automate and streamline data preparation for key operational cadences, including monthly business reviews, to reduce manual lift and increase speed to insight
• Develop and maintain data models using dbt and SQL to transform raw data into clean, reliable, and scalable datasets for analysis and reporting
• Maintain deep subject matter expertise on all core "finance data" definitions, tools, and roadmaps to ensure analysis is aligned with the central source of truth
• Effectively present findings and recommendations to both technical and non-technical audiences in a clear and actionable way

What you bring:

• Experience delivering financial analysis in support of finance teams
• Strong proficiency in SQL with the ability to write complex queries and work with large datasets
• Hands-on experience with BI tools such as Tableau, Looker, or Power BI (bonus if you’ve used Thoughtspot)
• Experience building and maintaining data models using dbt
• Background in business, analytics, or a technical field 
• Proven ability to collaborate effectively with cross-functional teams
• Strong communication and collaboration skills, with the ability to work with cross-functional teams and present data concepts to non-technical audiences
• Experience working in a SaaS with a deep understanding of key metrics such as ARR, Churn, and Net Revenue Retention

It’d be even cooler if you had:

• Worked with Snowflake or other cloud-based data warehouses
• Hands-on experience leveraging CRM (e.g., Salesforce) platforms and billing systems (e.g., Stripe) to understand the end-to-end customer lifecycle
• Previous experience in a finance data analyst role

This role is an existing vacancy and is part of our current hiring plan 

Compensation

The base compensation range for this position is CAD $78,000 - CAD $115,000. This range reflects the full growth path for the role, from building core skills to accomplished performance, through to role mastery. We typically target the accomplished level when hiring externally. At this level, individuals bring relevant experience in the role, demonstrate strong job-related skills, operate with confidence and consistency, and are able to deliver impact with limited ramp-up while still having meaningful opportunity to grow.

Compensation at 7shifts is performance and growth-driven. As you develop your skills and expand your impact over time, your compensation grows with you. Your specific placement within this range is based on your job-related skills, knowledge, and experience, as well as our internal equity assessment. We are always happy to discuss our approach throughout the hiring process.

Position Summary: 

The Quality Assurance Analyst plays a critical role in ensuring product excellence by leading testing strategy and execution across functional, integration, and end-to-end systems. This individual serves as the primary QA partner on implementation initiatives, driving comprehensive test coverage, strengthening automation frameworks, and preventing critical defects from reaching customers. Through strong collaboration with Engineering and project teams, the Sr. QA Analyst safeguards release quality and ensures on-time, high-confidence deployments.

What you'll be doing: 

• Serve as primary tester on implementation projects.
• Develop and maintain test plans and test cases based on project and technical requirements.
• Creates and executes  functional , integration / E2E test cases to validate business systems.
• Ensures our products meet high quality standards.Conduct peer reviews of test cases to ensure depth and breadth of test coverage.  
• Reviews automated test case execution results; analyzing results to identify potential issues.
• Adds functionality to test cases using an automated test framework/suite.
• Identify, document and prioritize defects using JiraCollaborate with engineers and project team to understand requirements.
• Execute automated test scripts and analyze results to identify defects and report issues.
• Work closely with the Engineering team; track development progress and identify risks and issues related to quality deliverables.
• Security-related responsibilities: 
  • Compliance with Information Security Policies
  • Compliance with League’s secure coding practice
  • Responsibility and accountability for executing League's policies and procedures

What we're looking for: 

• Bachelor's degree in Computer Science, Engineering, or a related field.
• 5+ years experience in Quality Assurance. Ability to write test plans, test cases and follow processes.
• Expertise in manual testing including functional , integration, E2E and regression testing.
• Experience running test automation and reviewing results.
  Ability to understand business requirements and develop comprehensive test scenarios that include positive and negative testing.

Please note: We’re always excited to connect with exceptional talent. This posting is part of our proactive talent community efforts. While there may not be an immediate opening, we review applications on an ongoing basis and reach out as opportunities arise.

• Use AI tools as part of your daily workflow to enhance productivity, problem-solving, and decision-making (e.g., drafting, analysis, coding, research, or process automation)
• Apply judgment and accountability when using AI by reviewing outputs for accuracy, bias, and quality before use
• Continuously learn and adapt as new AI tools and capabilities emerge, incorporating them into your ways of working
• Identify opportunities to improve how work gets done from personal productivity to team-level workflows by leveraging AI effectively
• Operate with strong data responsibility and security awareness, especially when working with sensitive or regulated information

• Individual Contributors: Use AI to improve personal productivity and quality of output
• Senior ICs / Managers: Integrate AI into team workflows and improve processes
• Leaders: Drive AI adoption at the organizational level and shape how work is done across teams

• Demonstrated experience using AI tools in a practical, responsible way
• Curiosity and openness to experimenting with new technologies
• Ability to balance efficiency with quality and sound judgment

Who We Are

At Momentum Financial Services Group, we help people move forward by reimagining how money works for those who need it most. With more than 40 years of experience, we’re the team behind Money Mart—Canada’s largest non-bank branch network—and a leader in financial solutions for underserved communities.

From short-term loans to money transfers and prepaid cards, we power the products, technology, and operations that connect over a million customers a year to the money they need, when they need it.

At MFSG, we come together across teams and departments to create something bigger than ourselves: solutions that remove barriers and give people access to money they might not get anywhere else. Whether you're solving problems, building systems, or shaping strategy, your work fuels real support for real people.

We’ve Got You Covered

Compensation Philosophy: Our strategy is simple—we aim to match the market. We regularly review industry standards to ensure our total rewards package is competitive and fair. This commitment helps us attract and retain talented individuals who share our purpose.

Discretionary Annual Bonus: Enjoy the opportunity for a discretionary bonus based on individual performance and company success.

Comprehensive Benefits: Our benefits include health and dental plans with 100% of the premiums covered. We also offer an Employee Assistance Program to support your mental well-being and provide resources for personal challenges.

Retirement Plans: Plan for your future with our robust retirement savings options, ensuring you’re set for the long haul.

Hybrid Work Environment: Experience the best of both worlds with our hybrid work model, allowing you to balance remote work with in-office. When you're at our corporate head office, enjoy a relaxed and collaborative environment featuring breakout rooms for brainstorming and unwinding, plus a variety of snacks to keep you energized throughout the day.

Perks and Rewards: Enjoy reimbursement for tuition assistance and professional development, discounts through Perkopolis and participate in our rewards and recognition programs to celebrate your contributions.

The Job: Senior Analyst, Credit Strategy

We’re looking for a Senior Analyst, Credit Strategy to develop and optimize data-driven credit risk strategies across the customer lifecycle. This role plays a key part in balancing growth and risk by delivering insights, building models, and supporting strategy execution that drives profitable and responsible lending decisions.

What You’ll Do

Credit Strategy Development & Optimization

• Design and refine credit strategies across acquisition, underwriting, line management, and collections
• Develop financial models and scenario analyses to support planning and new opportunities
• Support execution of strategies across the credit lifecycle

Portfolio Analytics & Performance Monitoring

• Analyze portfolio performance, customer behavior, and risk metrics to identify trends and opportunities
• Monitor production data and resolve issues to ensure data accuracy and platform stability

Policy & Risk Frameworks

• Support development and evaluation of credit policies and risk appetite frameworks
• Contribute to initiatives that balance profitability with risk exposure
• Execute structured testing plans to validate strategy effectiveness

Reporting & Insights

• Build dashboards and reports to track KPIs, credit outcomes, and strategy performance
• Provide clear insights to stakeholders to support decision-making

Experimentation & Continuous Improvement

• Design and execute A/B tests and champion/challenger experiments
• Evaluate results and recommend improvements to drive better credit outcomes

What You’ll Bring to the Table

• Experience in credit risk, financial services, or analytics-focused roles
• Strong analytical mindset with experience in data-driven decision-making
• Ability to translate complex data into clear business insights
• Experience working with large datasets and performing advanced analysis
• Strong communication and stakeholder management skills
• Ability to work independently while collaborating across teams
• Curiosity, attention to detail, and a problem-solving mindset

Education + Experience

• Bachelor’s degree in Finance, Economics, Business, or a related field
• 3+ years of experience in credit risk management or financial services
• Experience with retail lending, cards, or consumer finance products is an asset
• Proficiency in tools such as SQL, Python, R, or SAS is preferred

Ready to lead

If you’re interested in shaping credit strategy, improving risk outcomes, and driving data-led decision-making, this is an opportunity to make a meaningful impact.

Committed to Equal Opportunity:

MFSG is committed to accommodating applicants up to the point of undue hardship during the recruitment, assessment and selection process. If you are selected for an interview, please notify MFSG if you require accommodation in respect of the materials or procedures used at any time during this process. If you require accommodation, MFSG will work with you to determine how to meet your needs.

Please note: The salary range for this position is between CAD $90,000 to CAD $97,000.

Associate, Research & Delivery 

Role Summary:

Associates will learn to utilize a wide range of research tools, including Exiger’s industry-leading AI-software, DDIQ, to gather risk and compliance intelligence on individual and company research subjects. Associates will then analyze the data and develop a narrative report, receiving feedback and ongoing training from colleagues with subject matter expertise.

This is a full-time, fully remotely-assigned opportunity.

Please submit your resume to be considered for our Associate, Research & Delivery role!

What You'll Do:

• Create and determine contents of reports using a combination of web-based compliance tools, open-source resources, client-provided information, and Exiger’s case management system.
• Write clear, concise, and thoroughly researched reports for clients using a variety of public records, databases, and other web-based sources and tools.
• Utilize judgement and best practices to complete research, writing, and editing of cases of different products, scopes, jurisdictions, and complexity.
• Determine and escalate identified risk factors to case manager.
• Successfully manage case lifecycle, personal workload, and pipeline.
• Communicate effectively with others both verbally and in writing.
• Collaborate and work within a multi-national team to achieve desired outcomes.

What You Need:

• Strong analytical and research skills. 
• Solid communication (written and verbal) and organizational skills.
• Ability to deliver high quality work in a fast-paced, high volume environment with strict deadlines.
• Team player with high level of initiative and a proactive approach to work.
• Ability to work effectively in a team as well as independently; takes ownership of tasks and follows up to ensure that they are successfully brought to completion.
• Ability to utilize technology to solve problems.

Professional Experience Required

• 1-2 years of professional experience.
• Proficient written and verbal English/Portuguese language skills.
• Strong commitment to continuous improvement and learning, with an openness to receiving feedback and training.
• Keen interest in the compliance, risk management, and financial services sectors as well as regulations, supply chain, and current events. 

Why You’ll Love Working at Exiger:

• Discretionary Time Off for all employees, with no maximum limits on time off
• Industry leading health, vision, and dental benefits
• Competitive compensation package
• 16 weeks of fully paid parental leave
• Flexible, hybrid approach to working from home and in the office where applicable
• Focus on wellness and employee health through stipends and dedicated wellness programming
• Purposeful career development programs with reimbursement provided for educational certifications

#LI-Hybrid

This posting is for a newly created role; artificial intelligence tools may be used to support candidate screening and evaluation; the expected base salary range for this position is 45,000 – 60,000 CAD annually, depending on qualifications.

Get to Know our Team: 

The Supply Analytics team delivers data-driven insights and decision support to optimize Agoda’s supply ecosystem. We analyze partner and marketplace dynamics, build forecasts and models, run experiments, and create scalable dashboards and data products that power strategic direction and operational execution. We bring value through rigorous analyses and pragmatic, measurable recommendations that help Supply, Product and other teams prioritize work and drive impact. Our work improves inventory quality, partner economics, and the long-term health and growth of Agoda.

The Opportunity:  

As a Senior Analyst, you will report directly to either the Senior Manager or Associate Director within the Supply Department and this will be an individual contributor role. You will be responsible and fully empowered to work with the partners on the ground. You will be supported by a team within the Supply department and work closely with other Team members within Agoda.   

In this Role, you’ll get to:

• Translate internal briefs into analytical projects (to include refining the initial brief and asking the ‘right questions’, working through potential hypotheses and storyboarding the output)
• Use and analyze data from multiple large-scale data warehouses and present statistically strong analysis to a wide range of business stakeholders.
• Proactively identify opportunities for growth within supply and the wider business.
• Drive new analytical initiatives and projects aimed at improving organizational efficiency and shaping Agoda supply.
• Identify, support, and lead projects aimed at scaling up the way the Supply organization leverages on data, insights, and intelligence.
• Automate manual operational processes and present back on time savings gained through modernization of business operations

What you’ll Need to Succeed:

• At least 2-5+ years of experience working as an Analyst with experience in analytics/data science/insights/strategy/BI
• Advanced working knowledge and hands-on experience in SQL
• Strong knowledge and hands-on experience in data visualization tools such as Tableau (preferably) 
• Expert domain of data analysis and data visualization tools and software such as Excel, Python (or R)
• Bachelor’s degree ideally in a business or quantitative subject (e.g. computer science, mathematics, engineering, science, economics or finance).
• A good understanding of statistical modelling knowledge or any machine learning technique knowledge (such as hypothesis testing, regression, logistic regression, random forest, etc.)
• Good stakeholder management experience. Comfortable presenting to senior leadership.
• Experience in conducting A/B testing experimentation
• Strong experience in finding data insights and provide business recommendation to the business
• A hacker’s mindset – the ability to build simple but clever and elegant solutions to new problems within significant resource, operational and time constraints through deep understanding of the business, creative problem solving, and a wide range of expertise in data, analytics, automation, programming, and prototyping.
• Excellent communicator with superior written, verbal, presentation and interpersonal communication skills.
• Data driven in both decision making and performance measurement.
• Extreme comfort in ambiguous, fast-paced environment.
• Ability to multi-task, prioritize and coordinate resources.
• Willingness and able to work 2-3 evenings per week to meet with the Bangkok office and regional partners.

It’s Great if you Have:  

• MBA or Masters in a quantitative subject (e.g. computer science, mathematics, engineering, science, economics or finance).
• Program management certifications (e.g. PMI, PRINCE2) to compliment your program management experience.
• Asian market experience.
• Travel industry / e-commerce / tech / consulting experience.

There are a variety of factors that go into determining a salary range, including but not limited to external market benchmark data, geographic location, and years of experience sought/required. In addition to a competitive base salary, roles are eligible to be considered for an annual bonus.

The range for Ontario area is  $80,000-120,000 CAD.

#canada #Toronto

Location: Toronto, Vancouver

Work Environment: Hybrid 

Associate, Research & Delivery 

Associates will learn to utilize a wide range of research tools, including Exiger’s industry-leading AI-software, DDIQ, to gather risk and compliance intelligence on individual and company research subjects. Associates will then analyze the data and develop a narrative report, receiving feedback and ongoing training from colleagues with subject matter expertise.

What You'll Do:

• Create and determine contents of reports using a combination of web-based compliance tools, open-source resources, client-provided information, and Exiger’s case management system.
• Write clear, concise, and thoroughly researched reports for clients using a variety of public records, databases, and other web-based sources and tools.
• Utilize judgement and best practices to complete research, writing, and editing of cases of different products, scopes, jurisdictions, and complexity.
• Determine and escalate identified risk factors to case manager.
• Successfully manage case lifecycle, personal workload, and pipeline.
• Communicate effectively with others both verbally and in writing.
• Collaborate and work within a multi-national team to achieve desired outcomes.

What You'll Need:

• Strong analytical and research skills. 
• Solid communication (written and verbal) and organizational skills.
• Ability to deliver high quality work in a fast-paced, high volume environment with strict deadlines.
• Team player with high level of initiative and a proactive approach to work.
• Ability to work effectively in a team as well as independently; takes ownership of tasks and follows up to ensure that they are successfully brought to completion.
• Ability to utilize technology to solve problems.

Professional Experience Required:

• 1-2 years of professional experience.
• Proficient written and verbal English/Spanish language skills are preferred
• Strong commitment to continuous improvement and learning, with an openness to receiving feedback and training.
• Keen interest in the compliance, risk management, and financial services sectors as well as regulations, supply chain, and current events. 

#LI-Hybrid

Description:  

The Talent Analyst is responsible for sourcing top talent (“candidates”) to fulfill open job orders and develop the candidate matrix.  This position is responsible for supporting sales and recruiting objectives.   This position will collaborate with business stakeholders, business leaders and subject matter experts to plan and deliver projects effectively and timely. 

Essential Job Functions: 

To perform this job successfully, an individual must be able to perform each essential function satisfactorily. The requirements listed below are representative of the knowledge, skills, and abilities required. 

Duties and Responsibilities: 

• Recruit qualified talent to fulfill candidate pipeline and support Senior Recruiters in fulfilling job orders. 

• Review all open job orders on a timely basis and refer suitable candidates accordingly.    

• Update, review, and actively utilize a candidate skills matrix in recruitment activities.    

• Perform weekly interviews in line with performance objectives.    

• Generate leads via professional relationships, candidate interviews, and other interactions that support business development/sales efforts.    

• Utilize Bullhorn to log all activity, notes, and information vital to managing and growing a book of business as well as planning daily activities.    

• Collaborate with teammates to cross-sell and/or fulfill open positions across other lines of business and/or national practices as appropriate.    

The above statements describe the general nature and level of work only. They are not an exhaustive list of all required responsibilities, duties, and skills. Other duties may be added, or this description amended at any time. Reasonable accommodations may be made to enable qualified individuals with disabilities to perform the essential functions. 
 

Desired Competencies:  

• Customer/Candidate Focus -  Builds strong customer relationships and delivers customer-centric solutions. 

• Results Oriented - Consistently achieves results, even under tough circumstances. 

• Communicates Effectively - Develops and delivers written and verbal communication that conveys clear understanding of different audiences and their levels of comprehension. Active listener to ensure clear understanding. 

• Planning Forethought and Alignment -  Plans and prioritizes work to meet commitments aligned with organizational goals. 

• Interpersonal Intelligence - Understands self and others’ emotions and is able to manage self and others’ emotions to create a comfortable environment removing internal and external barriers to build rapport with others, including those with diverse opinions and beliefs, by acting with respect, dignity, and integrity. 

• Decision Quality -  Makes good and timely decisions that keep the organization moving forward. 

• Collaborative - Partners and connects with others to achieve shared goals or objectives, seeking input and inspiring others to value the same, building trust with each collaborative interaction. 

Education and Experience:  

• Bachelor’s Degree and a minimum of 0 to 18 months B2B sales and/or recruitment required.   

• Advanced, relevant experience considered in lieu of Bachelor's degree.  

Location: Hybrid (2x per month in office in downtown Toronto)

Travel Requirements:  

Less than 5% (almost no travel) 

Physical Demands: The physical demands described are representative of those that must be met by an employee to successfully perform the essential functions of this position: 

Frequent: Sitting, walking, eye/hand/foot coordination and repetitive motion. 

Occasional: Standing and bending. 

Infrequent: Lifting up to 10 pounds. 

As Tipalti continues to dominate the global finance automation space, we are seeking a visionary Director of KYC and Compliance Onboarding. This is a pivotal leadership role designed to transform our compliance operations from a defensive function into a strategic engine for global growth.

Reporting to the VP of Customer Onboarding, you will lead the evolution of our onboarding architecture to support our next phase of hyper-growth. You are a customer-centric leader who believes that rigorous compliance and a frictionless user experience are not mutually exclusive. Your mission is to build a "best-in-class" KYC process that is recognized by our customers and partners as the most seamless in the fintech industry.

Responsibilities

• Strategic Vision & Roadmap: Own the vision for Tipalti’s KYC/KYB future. You will design a "painless" onboarding journey that eliminates traditional compliance bottlenecks while maintaining ironclad regulatory integrity.
• Operational Standardization: Drive absolute consistency across our global team of KYC analysts. You will design and enforce a Global Standard Operating Procedure (SOP) that ensures uniform decision-making, quality, and speed, regardless of the analyst’s location.
• Customer-Centric Compliance: Champion the customer at every stage of the compliance lifecycle. You will constantly iterate on the "Customer Journey" to reduce friction, simplify documentation requests, and improve transparency.
• Cross-Departmental Collaboration: Act as a high-impact partner to Sales, Onboarding Management, Product, and Legal. You will bridge the gap between commercial urgency and regulatory requirements, ensuring all teams are aligned on a unified "Go-Live" strategy.
• Tech Strategy & Execution: Lead the evaluation, selection, and high-velocity implementation of advanced RegTech tools (Id verification, Registries, Data sources, risk-scoring engine etc). You will move beyond "tools as a service" to "tools as a solution," ensuring deep integration into our existing ecosystems.
• AI & Automation Leadership: Spearhead the transition to an "Always-On" monitoring environment. Use AI to automate identity verification and business entity checks, significantly reducing "Time-to-Green" for our customers.
• Quality Assurance Framework: Implement a robust QA and feedback loop to identify variances in analyst performance and drive continuous improvement through training and process refinement.
• Performance Analytics: Establish executive-level KPIs focusing on onboarding velocity, customer satisfaction (CSAT) during compliance, and automated pass rates.

Requirements

• Customer-First Mindset: A proven track record of designing compliance processes with the end-user in mind. You don't just "enforce" policy; you solve for the customer experience.
• Process Engineering Mastery: Exceptional ability to take complex, fragmented workflows and turn them into scalable, standardized global processes.
• Visionary Leadership: The ability to articulate a clear "North Star" for what modern, automated KYC should look like in a multi-billion dollar fintech.
• Exceptional Execution: 12+ years in Compliance or FinCrime, with a demonstrable history of successfully deploying large-scale technical solutions and third-party integrations (like Trulioo, Alloy, etc.).
• Technology & Innovation: Demonstrated experience implementing automation tools to enhance and drive customer experience. Must possess a Technology-first/AI-first mindset when approaching compliance and KYC workflows.
• Cross-Functional Influence: The ability to navigate complex internal organizations, gaining buy-in from Sales and Operations to drive compliance initiatives forward.
• Global Regulatory Mastery: Deep knowledge of international AML/KYC standards (US, UK, EU, etc.).
• Certifications: CAMS or CFE certification is desired.

Why Join Us?

• Lead the Industry: You will be at the forefront of the "Resilience Era" of compliance, building systems that stop mistakes before they happen.
• Scale Fearlessly: We are a late-stage, well-funded powerhouse where your work directly impacts our ability to onboard enterprise-grade clients.
• Impact: At Tipalti, compliance is the department that makes "yes" possible for our customers globally.

The anticipated base pay rate for this position is 161,500-231,000 USD annually. 

Bonus: Target bonus is 15% of base salary. Bonus entitlement is based on a combination of organizational results, individual performance, and relative contribution, as assessed by Tipalti in its sole discretion, to be formalized and communicated to you following your start date.

Expected Total Compensation: 185,725 - 265,650 USD annually (includes base salary plus target bonus).

The compensation information, above, reflects our reasonable expectation for this role based on several factors, including current market conditions. Final compensation will be determined through individual assessment of experience, skills, qualifications, and other job-relevant factors. Actual offers may vary within or, only in exceptional circumstances, outside the stated range based on the candidate's unique qualifications and our comprehensive evaluation process. We are committed to equitable compensation practices in compliance with applicable employment laws.

As Tipalti continues to dominate the global finance automation space, we are seeking a visionary Director of KYC and Compliance Onboarding. This is a pivotal leadership role designed to transform our compliance operations from a defensive function into a strategic engine for global growth.

Reporting to the VP of Customer Onboarding, you will lead the evolution of our onboarding architecture to support our next phase of hyper-growth. You are a customer-centric leader who believes that rigorous compliance and a frictionless user experience are not mutually exclusive. Your mission is to build a "best-in-class" KYC process that is recognized by our customers and partners as the most seamless in the fintech industry.

Responsibilities

• Strategic Vision & Roadmap: Own the vision for Tipalti’s KYC/KYB future. You will design a "painless" onboarding journey that eliminates traditional compliance bottlenecks while maintaining ironclad regulatory integrity.
• Operational Standardization: Drive absolute consistency across our global team of KYC analysts. You will design and enforce a Global Standard Operating Procedure (SOP) that ensures uniform decision-making, quality, and speed, regardless of the analyst’s location.
• Customer-Centric Compliance: Champion the customer at every stage of the compliance lifecycle. You will constantly iterate on the "Customer Journey" to reduce friction, simplify documentation requests, and improve transparency.
• Cross-Departmental Collaboration: Act as a high-impact partner to Sales, Onboarding Management, Product, and Legal. You will bridge the gap between commercial urgency and regulatory requirements, ensuring all teams are aligned on a unified "Go-Live" strategy.
• Tech Strategy & Execution: Lead the evaluation, selection, and high-velocity implementation of advanced RegTech tools (Id verification, Registries, Data sources, risk-scoring engine etc). You will move beyond "tools as a service" to "tools as a solution," ensuring deep integration into our existing ecosystems.
• AI & Automation Leadership: Spearhead the transition to an "Always-On" monitoring environment. Use AI to automate identity verification and business entity checks, significantly reducing "Time-to-Green" for our customers.
• Quality Assurance Framework: Implement a robust QA and feedback loop to identify variances in analyst performance and drive continuous improvement through training and process refinement.
• Performance Analytics: Establish executive-level KPIs focusing on onboarding velocity, customer satisfaction (CSAT) during compliance, and automated pass rates.

Requirements

• Customer-First Mindset: A proven track record of designing compliance processes with the end-user in mind. You don't just "enforce" policy; you solve for the customer experience.
• Process Engineering Mastery: Exceptional ability to take complex, fragmented workflows and turn them into scalable, standardized global processes.
• Visionary Leadership: The ability to articulate a clear "North Star" for what modern, automated KYC should look like in a multi-billion dollar fintech.
• Exceptional Execution: 12+ years in Compliance or FinCrime, with a demonstrable history of successfully deploying large-scale technical solutions and third-party integrations (like Trulioo, Alloy, etc.).
• Technology & Innovation: Demonstrated experience implementing automation tools to enhance and drive customer experience. Must possess a Technology-first/AI-first mindset when approaching compliance and KYC workflows.
• Cross-Functional Influence: The ability to navigate complex internal organizations, gaining buy-in from Sales and Operations to drive compliance initiatives forward.
• Global Regulatory Mastery: Deep knowledge of international AML/KYC standards (US, UK, EU, etc.).
• Certifications: CAMS or CFE certification is desired.

Why Join Us?

• Lead the Industry: You will be at the forefront of the "Resilience Era" of compliance, building systems that stop mistakes before they happen.
• Scale Fearlessly: We are a late-stage, well-funded powerhouse where your work directly impacts our ability to onboard enterprise-grade clients.
• Impact: At Tipalti, compliance is the department that makes "yes" possible for our customers globally.

Base Salary Range: $138,600 - $198,000 CAD annually.

Bonus: Target bonus is 15% of base salary. Bonus entitlement is based on a combination of organizational results, individual performance, and relative contribution, as assessed by Tipalti in its sole discretion, to be formalized and communicated to you following your start date.

Expected Total Compensation: $156,400 - $227,700 CAD annually (includes base salary plus target bonus).

The compensation information, above, reflects our reasonable expectation for this role based on several factors, including current market conditions. Final compensation will be determined through individual assessment of experience, skills, qualifications, and other job-relevant factors. Actual offers may vary within or, only in exceptional circumstances, outside the stated range based on the candidate's unique qualifications and our comprehensive evaluation process. We are committed to equitable compensation practices in compliance with applicable employment laws

As Tipalti continues to dominate the global finance automation space, we are seeking a visionary Director of KYC and Compliance Onboarding. This is a pivotal leadership role designed to transform our compliance operations from a defensive function into a strategic engine for global growth.

Reporting to the VP of Customer Onboarding, you will lead the evolution of our onboarding architecture to support our next phase of hyper-growth. You are a customer-centric leader who believes that rigorous compliance and a frictionless user experience are not mutually exclusive. Your mission is to build a "best-in-class" KYC process that is recognized by our customers and partners as the most seamless in the fintech industry.

Responsibilities

• Strategic Vision & Roadmap: Own the vision for Tipalti’s KYC/KYB future. You will design a "painless" onboarding journey that eliminates traditional compliance bottlenecks while maintaining ironclad regulatory integrity.
• Operational Standardization: Drive absolute consistency across our global team of KYC analysts. You will design and enforce a Global Standard Operating Procedure (SOP) that ensures uniform decision-making, quality, and speed, regardless of the analyst’s location.
• Customer-Centric Compliance: Champion the customer at every stage of the compliance lifecycle. You will constantly iterate on the "Customer Journey" to reduce friction, simplify documentation requests, and improve transparency.
• Cross-Departmental Collaboration: Act as a high-impact partner to Sales, Onboarding Management, Product, and Legal. You will bridge the gap between commercial urgency and regulatory requirements, ensuring all teams are aligned on a unified "Go-Live" strategy.
• Tech Strategy & Execution: Lead the evaluation, selection, and high-velocity implementation of advanced RegTech tools (Id verification, Registries, Data sources, risk-scoring engine etc). You will move beyond "tools as a service" to "tools as a solution," ensuring deep integration into our existing ecosystems.
• AI & Automation Leadership: Spearhead the transition to an "Always-On" monitoring environment. Use AI to automate identity verification and business entity checks, significantly reducing "Time-to-Green" for our customers.
• Quality Assurance Framework: Implement a robust QA and feedback loop to identify variances in analyst performance and drive continuous improvement through training and process refinement.
• Performance Analytics: Establish executive-level KPIs focusing on onboarding velocity, customer satisfaction (CSAT) during compliance, and automated pass rates.

Requirements

• Customer-First Mindset: A proven track record of designing compliance processes with the end-user in mind. You don't just "enforce" policy; you solve for the customer experience.
• Process Engineering Mastery: Exceptional ability to take complex, fragmented workflows and turn them into scalable, standardized global processes.
• Visionary Leadership: The ability to articulate a clear "North Star" for what modern, automated KYC should look like in a multi-billion dollar fintech.
• Exceptional Execution: 12+ years in Compliance or FinCrime, with a demonstrable history of successfully deploying large-scale technical solutions and third-party integrations (like Trulioo, Alloy, etc.).
• Technology & Innovation: Demonstrated experience implementing automation tools to enhance and drive customer experience. Must possess a Technology-first/AI-first mindset when approaching compliance and KYC workflows.
• Cross-Functional Influence: The ability to navigate complex internal organizations, gaining buy-in from Sales and Operations to drive compliance initiatives forward.
• Global Regulatory Mastery: Deep knowledge of international AML/KYC standards (US, UK, EU, etc.).
• Certifications: CAMS or CFE certification is desired.

Why Join Us?

• Lead the Industry: You will be at the forefront of the "Resilience Era" of compliance, building systems that stop mistakes before they happen.
• Scale Fearlessly: We are a late-stage, well-funded powerhouse where your work directly impacts our ability to onboard enterprise-grade clients.
• Impact: At Tipalti, compliance is the department that makes "yes" possible for our customers globally.

Base Salary Range: $138,600 - $198,000 CAD annually.

Bonus: Target bonus is 15% of base salary. Bonus entitlement is based on a combination of organizational results, individual performance, and relative contribution, as assessed by Tipalti in its sole discretion, to be formalized and communicated to you following your start date.

Expected Total Compensation: $156,400 - $227,700 CAD annually (includes base salary plus target bonus).

The compensation information, above, reflects our reasonable expectation for this role based on several factors, including current market conditions. Final compensation will be determined through individual assessment of experience, skills, qualifications, and other job-relevant factors. Actual offers may vary within or, only in exceptional circumstances, outside the stated range based on the candidate's unique qualifications and our comprehensive evaluation process. We are committed to equitable compensation practices in compliance with applicable employment laws

As Tipalti continues to dominate the global finance automation space, we are seeking a visionary Director of KYC and Compliance Onboarding. This is a pivotal leadership role designed to transform our compliance operations from a defensive function into a strategic engine for global growth.

Reporting to the VP of Customer Onboarding, you will lead the evolution of our onboarding architecture to support our next phase of hyper-growth. You are a customer-centric leader who believes that rigorous compliance and a frictionless user experience are not mutually exclusive. Your mission is to build a "best-in-class" KYC process that is recognized by our customers and partners as the most seamless in the fintech industry.

Responsibilities

• Strategic Vision & Roadmap: Own the vision for Tipalti’s KYC/KYB future. You will design a "painless" onboarding journey that eliminates traditional compliance bottlenecks while maintaining ironclad regulatory integrity.
• Operational Standardization: Drive absolute consistency across our global team of KYC analysts. You will design and enforce a Global Standard Operating Procedure (SOP) that ensures uniform decision-making, quality, and speed, regardless of the analyst’s location.
• Customer-Centric Compliance: Champion the customer at every stage of the compliance lifecycle. You will constantly iterate on the "Customer Journey" to reduce friction, simplify documentation requests, and improve transparency.
• Cross-Departmental Collaboration: Act as a high-impact partner to Sales, Onboarding Management, Product, and Legal. You will bridge the gap between commercial urgency and regulatory requirements, ensuring all teams are aligned on a unified "Go-Live" strategy.
• Tech Strategy & Execution: Lead the evaluation, selection, and high-velocity implementation of advanced RegTech tools (Id verification, Registries, Data sources, risk-scoring engine etc). You will move beyond "tools as a service" to "tools as a solution," ensuring deep integration into our existing ecosystems.
• AI & Automation Leadership: Spearhead the transition to an "Always-On" monitoring environment. Use AI to automate identity verification and business entity checks, significantly reducing "Time-to-Green" for our customers.
• Quality Assurance Framework: Implement a robust QA and feedback loop to identify variances in analyst performance and drive continuous improvement through training and process refinement.
• Performance Analytics: Establish executive-level KPIs focusing on onboarding velocity, customer satisfaction (CSAT) during compliance, and automated pass rates.

Requirements

• Customer-First Mindset: A proven track record of designing compliance processes with the end-user in mind. You don't just "enforce" policy; you solve for the customer experience.
• Process Engineering Mastery: Exceptional ability to take complex, fragmented workflows and turn them into scalable, standardized global processes.
• Visionary Leadership: The ability to articulate a clear "North Star" for what modern, automated KYC should look like in a multi-billion dollar fintech.
• Exceptional Execution: 12+ years in Compliance or FinCrime, with a demonstrable history of successfully deploying large-scale technical solutions and third-party integrations (like Trulioo, Alloy, etc.).
• Technology & Innovation: Demonstrated experience implementing automation tools to enhance and drive customer experience. Must possess a Technology-first/AI-first mindset when approaching compliance and KYC workflows.
• Cross-Functional Influence: The ability to navigate complex internal organizations, gaining buy-in from Sales and Operations to drive compliance initiatives forward.
• Global Regulatory Mastery: Deep knowledge of international AML/KYC standards (US, UK, EU, etc.).
• Certifications: CAMS or CFE certification is desired.

Why Join Us?

• Lead the Industry: You will be at the forefront of the "Resilience Era" of compliance, building systems that stop mistakes before they happen.
• Scale Fearlessly: We are a late-stage, well-funded powerhouse where your work directly impacts our ability to onboard enterprise-grade clients.
• Impact: At Tipalti, compliance is the department that makes "yes" possible for our customers globally.

The anticipated base pay rate for this position is 147,000-210,000 USD annually. 

Staff Full Stack Engineer

Location: Richmond, VA, McLean, VA, or Jersey City Area, NJ

Work Environment: Hybrid

Role Summary:

We are seeking a highly experienced Staff Full Stack Engineer to lead the architecture, development, and scaling of our next-generation, cloud-based platforms. This role is ideal for a senior technical leader who thrives in both hands-on engineering and strategic influence. You’ll own key architectural decisions, guide engineering best practices, mentor teams, and drive major multi-team initiatives that shape the future of our technology organization.

What You’ll Do:

• 60% coding, 20% design, 20% leadership and influence
• Lead architectural strategy across teams and set long-term technical direction
• Unblock engineering teams and design scalable, high-performance solutions
• Drive major cross-team initiatives aligned with product and business priorities
• Make high-impact architectural and technical decisions
• Promote a culture of learning, ownership, and technical excellence
• Contribute to planning, budgeting, and understanding financial drivers

What You Need:

• 8+ years developing with JavaScript/TypeScript and one OO language (Java, Go, C/C++, C#, Python, etc.)
• 6+ years architecting and delivering Micro Frontends or similarly complex cloud-based systems (AWS, GCP, Azure)
• Experience with WebGL, D3.js, or SVG visualizations
• Experience with modern UI libraries (e.g., Angular Material)
• Hands-on experience with Terraform and AWS or other IaC/cloud environments
• Deep understanding of Data Structures, Algorithms, frontend best practices, UI/UX, design systems, accessibility, and responsive design
• Strong background in Agile/Scrum and optimizing global, enterprise-scale software
• Excellent communication and collaboration skills
• Familiarity with SOAP, REST, XML, JSON, HTML, GraphQL, RPC

What's Nice to Have:

• Graduate degree in Computer Science or equivalent
• Strong system design experience (scaling, reliability, design patterns)
• Professional speaking or client-facing experience
• Background in supply chain, cyber supply chain, risk, or analytics
• Experience building modern web platforms from the ground up

Additional Knowledge & Skills

• Expertise in Micro Frontends and large-scale frontend architecture
• Strong skills in cross-browser compatibility, mobile responsiveness, accessibility, performance optimization, and advanced debugging
• Ability to define and champion a “Golden Path” for frontend development
• Strong balance of code quality and delivery speed
• Highly collaborative with strong problem-solving and communication abilities
• Skilled in guiding architectural decisions and influencing technical direction

Why You’ll Love Working at Exiger:

• High-performance culture rooted in accountability, collaboration, and a shared commitment to excellence.
• Discretionary Time Off for all employees, with no maximum limits on time off
• Industry leading health, vision, and dental benefits
• Competitive compensation package
• 16 weeks of fully paid parental leave
• Flexible, hybrid approach to working from home and in the office where applicable
• Focus on wellness and employee health through stipends and dedicated wellness programming
• Purposeful career development programs with reimbursement provided for educational certifications

#LI-Hybrid

This is a full-time hybrid opportunity.

Associate, Research & Delivery 

Role Summary:

Associates will learn to utilize a wide range of research tools, including Exiger’s industry-leading AI-software, DDIQ, to gather risk and compliance intelligence on individual and company research subjects. Associates will then analyze the data and develop a narrative report, receiving feedback and ongoing training from colleagues with subject matter expertise.

Please submit your resume to be considered for our Associate, Research & Delivery role!

What You'll Do:

• Create and determine contents of reports using a combination of web-based compliance tools, open-source resources, client-provided information, and Exiger’s case management system.
• Write clear, concise, and thoroughly researched reports for clients using a variety of public records, databases, and other web-based sources and tools.
• Utilize judgement and best practices to complete research, writing, and editing of cases of different products, scopes, jurisdictions, and complexity.
• Determine and escalate identified risk factors to case manager.
• Successfully manage case lifecycle, personal workload, and pipeline.
• Communicate effectively with others both verbally and in writing.
• Collaborate and work within a multi-national team to achieve desired outcomes.

What You Need:

• Strong analytical and research skills. 
• Solid communication (written and verbal) and organizational skills.
• Ability to deliver high quality work in a fast-paced, high volume environment with strict deadlines.
• Team player with high level of initiative and a proactive approach to work.
• Ability to work effectively in a team as well as independently; takes ownership of tasks and follows up to ensure that they are successfully brought to completion.
• Ability to utilize technology to solve problems.

Professional Experience Required:

• 1-2 years of professional experience.
• Proficient written and verbal English/Mandarin and other Chinese language skills.
• Strong commitment to continuous improvement and learning, with an openness to receiving feedback and training.
• Keen interest in the compliance, risk management, and financial services sectors as well as regulations, supply chain, and current events. 
  
  #LI-Hybrid

This posting is for a newly created role; artificial intelligence tools may be used to support candidate screening and evaluation; the expected base salary range for this position is 45,000 – 60,000 CAD annually, depending on qualifications.