Capco, a Wipro company, is a global technology and management consultancy specializing in driving digital transformation in the financial services industry. With a growing client portfolio comprising of over 100 global organizations, Capco operates at the intersection of business and technology by combining innovative thinking with unrivalled industry knowledge to deliver end-to-end data-driven solutions and fast-track digital initiatives for banking and payments, capital markets, wealth and asset management, insurance, and the energy sector. Capco’s cutting-edge ingenuity is brought to life through its Innovation Labs and award-winning Be Yourself At Work culture and diverse talent.

About The Job

As a Senior Consultant / Principal Consultant, you will be playing a key role in the delivery of projects and working on client site to deliver large-scale change initiatives for leading clients across Financial Services and/or Insurance sectors. You will be responsible for analysis, design, and consulting support, as well as developing an understanding of our client’s strategic direction and issues. Fitting that description, you will also need to be supremely motivated person and able to work in a team where clients become colleagues too.

Responsibilities

• Develop and evaluate procedures, controls, user requirements, and functional specifications to identify gaps between the current state and future state, and propose enhancements to current business processes, reports, and applications to optimize system effectiveness.
• Be the liaison between business and technical users and work to ensure project timelines and milestones are met.
• Responsible for delivering and managing projects, individuals workstreams, and communicating project statuses to senior management.
• Working on client site to deliver change initiatives for leading clients across financial services, including investment banking, retail banking, technology, wealth, and insurance.
  
  

Requirements

Key for this role is there is requirement to have a background in Financial Services and/or Insurance within one of our core capability areas:

• Digital Transformation
• Data Strategy, Data Management & Data Analytics
• Business & Finance Transformation
• IT Transformation
  
  

We are also keen to bring on those from a consulting background in other industries that can then apply these perspectives and techniques to our core sectors and capability.

We Are Looking For Exceptional Talent With The Following

• Minimum 5+ years of experience working as a management consultant with a top management consulting firm or in other generalist problem solving environments across the Financial Services and/or Insurance sectors.
• Strong emerging end-to-end generalist problem solving skills, e.g., defining, and deconstructing problems.
• Strong interpersonal and influencing skills; the ability to interact with colleagues at all levels and communicate effectively with stakeholders and clients, especially senior management.
• Produce high-quality verbal and written consulting deliverables (proposals, customer presentations, consulting reports) to effectively communicate project findings.
• Ability to think strategically, execute tactically, and enable cross-business and cross-functional teams.
• Strong understanding of Agile ways of working would be an advantage.

Why Join CAPCO

• Work on engaging projects with some of the largest banks/insurance in the world, on projects that will transform the financial services industry
• Work in a collaborative, flat, and entrepreneurial consulting culture
• Access continuous learning, training, and industry certifications
• Be part of a team shaping the future of digital financial services
• Help shape the future of digital transformation across FS & Energy

We offer:

• A work culture focused on innovation and creating lasting value for our clients and employees
• Ongoing learning opportunities to help you acquire new skills or deepen existing expertise in our financial services offerings
• A flat, non-hierarchical structure that will enable you to work with senior partners and directly with clients
• An agile, diverse, entrepreneurial, inclusive, meritocratic culture

#LI-KO1

#LI-Hybrid

About LearnLux

LearnLux is the leading provider of workplace financial wellbeing, blending fiduciary digital planning with access to one-on-one guidance from Certified Financial Planner™️ professionals. Our award-winning program helps employees navigate critical financial decisions from budgeting and benefits elections to equity compensation, home buying, and retirement so they can feel confident about their money and focused at work. Advanced reporting helps our partners understand impact, driving outcomes like reduced financial stress, increased productivity, and improved retention.

We’re building LearnLux with intention. We move quickly, operate with a high bar for quality, and value people who take ownership of their work. If you’re energized by solving new problems, taking accountability, and pushing yourself to do your best work every day, you’ll find this a rewarding environment.

We’re a venture-backed company that has raised over $35M to date and is supported by experienced investors and long-term partners. We’re a growth-focused business building for scale, and we’re excited by the opportunities and challenges that come with that journey.

About the Role

LearnLux is looking for a Certified Financial Planner located in Thailand to join our team on a contractor basis. Leveraging the LearnLux digital experience you will work directly with employees based in Thailand to provide them with unbiased, holistic financial guidance. Your extensive financial experience and client-first approach will help employees prepare for and accomplish their personal and financial goals.This role is 100% remote within Thailand and reports to our Global Director of Financial Planning.

Key Responsibilities

• Meet and engage with clients remotely over video, chat and email to give guidance on topics like budgeting, retirement readiness, equity compensation, and more
• Advise on and adapt the LearnLux methodology to financial planning topics relevant in Thailand 
• Participate in regular team meetings to bring your subject matter expertise to improve the LearnLux digital experience
• Become an expert on our client’s benefit plans so you can act as an extension of their team during open enrollment
• Work with with our content team to create outlines, review lessons and approve content created for the LearnLux digital platform
• Lead engagement campaigns for our employer partners like digital webinars and occasional on-site events

You Should Have

• An active Certified Financial Planner (CFP), Investment Consultant (IC) Licensure, or Certified Investment and Securities Analyst (CISA)
• Fluent English and Thai - written and spoken
• Passion for educating individuals to take control and invest in their financial future
• Have the ability to perform several tasks concurrently, to prioritize work, and to take direction from multiple team members
• Experience in multiple areas of personal Finance: Retirement, Equity Compensation, investments, budgeting, debt management, cash flow planning, digital currencies, estate planning, insurance and more

Nice to haves

• Fluent in other languages is nice to have
• Startup and/or Fintech experience 
• Experience creating presentations and presenting to large audiences 

Closing

LearnLux is committed to an inclusive workplace. We welcome applications from all individuals and do not discriminate in any employment decision on the basis of any characteristic protected by applicable local law. We particularly encourage candidates from historically under-represented or marginalized communities to apply.

We are committed to fostering an environment that embraces diversity and inclusion and are seeking candidates from a variety of backgrounds, experiences, abilities, and perspectives to join our team. We’re excited to speak with you about joining our team! 

Capco, a Wipro company, is a global technology and management consultancy specializing in driving digital transformation in the financial services industry. With a growing client portfolio comprising of over 100 global organizations, Capco operates at the intersection of business and technology by combining innovative thinking with unrivalled industry knowledge to deliver end-to-end data-driven solutions and fast-track digital initiatives for banking and payments, capital markets, wealth and asset management, insurance, and the energy sector. Capco’s cutting-edge ingenuity is brought to life through its Innovation Labs and award-winning Be Yourself At Work culture and diverse talent.

About the Job: 

As a Managing Principal - Delivery, you will be responsible for managing the solution development team in the planning, design and development of new projects. Clearly understand client business requirements that form a product or solution. You will mentor a team of software developers, technical architects and senior level employees. You will champion engineering and operational excellence. Be ready to resolve any issues and solve problems throughout project life cycle. Work creatively and analytically in a problem-solving environment. Be able to perform project-level estimation. The principal consultant must work close to the technology being implemented with recent experience adding value to development and architecture activities.

What You’ll Get to Do: 

• Plan, track, and execute project milestones, managing dependencies and risks throughout the agile methodologies.
• Pursue digital projects for banking and insurance clients
• Develop collaborative relationships with clients and their teams and communicate relevant positioning strategies and potential solutions for their clients and prospects.
• Actively participate in the proposal development, RFP, and RFI response processes for these opportunities
• Build and maintain strong relationships with customers and prospects through partnering with them to better understand their needs and growth goals
• Collaborate across accounts, industries, and domains to address and solve complex problems

What We’re Looking For:

• Minimum 8 - 12 years of professional experience with leading management consultancies for banking/insurance companies.
• Experience in developing and leading digital innovation and transformation programs
• Should have solid understanding and experience in one or more digital capabilities within the insurance industry.
• Bachelor’s degree in Business or a related field, or equivalent experience
• Strong understanding of banking/financial/insurance industry issues and ability to articulate value propositions internally and externally.
• Ability to develop trusted and durable relationships with clients and ecosystem partners across the domain.
• Experience collaborating across teams and domains to identify sales opportunities.
• Strong verbal and written communication skills
• Technically savvy with PowerPoint and Excel with ability to analyse data and conclude business insights.
• Highly adaptable, and able to thrive in ambiguous and ever change environments.
• Desirable that you have an existing network you can leverage, as well as a track record of sourcing clients through prospecting and networking to win new projects.

Why Join CAPCO

• Work on engaging projects with some of the largest banks/insurance in the world, on projects that will transform the financial services industry
• Work in a collaborative, flat, and entrepreneurial consulting culture
• Access continuous learning, training, and industry certifications
• Be part of a team shaping the future of digital financial services
• Help shape the future of digital transformation across FS & Energy

We offer:

• A work culture focused on innovation and creating lasting value for our clients and employees
• Ongoing learning opportunities to help you acquire new skills or deepen existing expertise in our financial services offerings
• A flat, non-hierarchical structure that will enable you to work with senior partners and directly with clients
• An agile, diverse, entrepreneurial, inclusive, meritocratic culture

#LI-KO1

#LI-Hybrid

• Work closely with Solution/Development team to understand clients business requirements and map them to Saas products capabilities.
• Ensuring the SDD are in accordance to clients specification, leveraging out of the box functionality and best practises in the market. Able to simply complex requirement’s.
• Advice clients on supply chain best practises aligned with the SaaS workflows (e.g. inventory management, order fulfilment, marketplace).
• Maintain accurate implementation documentation in company shared folder or platform.
• Proactively identify gaps between client needs and product capabilities, documenting enhancement request for product team.

• Develop and maintain training materials given by product team, including user guides, quick references, and e learning modules tailored to different user personas (e.g. warehouse, planners, logistics coordinators or super users).
• Conduct virtual or on-site super/end user training session to ensure clients are proficient in using the system before go-live.
• Deliver “Train the Trainer” session to client super – user to enable internal knowledge transfer.
• Assess training effectiveness through quizzes, feedback forms, and hands-on exercises and adjust training materials accordingly.

• Develop detailed UAT test scripts and scenarios based on business requirements and functional specification.
• Coordinate UAT schedules with client stakeholders, ensuring adequate participants and resources availability.
• Test the cases in UAT environment before actual UAT conducted with client to ensure the fixes are done earlier.
• Guide clients users through the UAT process, demonstrating how to execute test cases and document results.
• Log, track and manage issues identified during UAT in the project tracking document.
• Validate fixes and perform regressions testing to ensure system stability before go live sign off.

• Collaborate with client, Delivery Manager and internal teams to finalize the go-live cutover plan, ensuring alignment with Saas product deployment schedule.
• Execute final data migration validation and system configuration checks immediately prior go live.
• Facilitate the Go-Live Decision process by consolidating all readiness criteria into a formal assessment including

• UAT Sign Off: Confirmation that all critical and high-priority issues have been resolved and accepted by the client.
• Training completion: Verification that end – users and super users have completed required training and demonstrate competency.
• Data Readiness: Confirmation that master data and transactional data have been validated, cleansed and successfully migrated to the productions environment.
• Environment Stability: Validation that the Saas production environment is configured and all integrations are functioning as expected.
• Cutover Checklist: Completion of all pre-defined cutover tasks, including rollback procedures and contingency plans.
• Client approval: Formal sign off from the clients project sponsor or steering committee confirming their readiness and acceptance of go live.

• Approved for Go Live: All criteria met; proceed as planned.
• Conditional Go Live: Minor non critical items remains that do not impede business operations, mitigating plan documented and accepted by client.
• Deferred/Not ready: Critical criteria not met; go live rescheduled with clear remediation plan and timeline.
• Provide go live day support, monitoring system performance, user login activity, and initial transaction volumes.
• Serve as the primary point of contact for go live day issues, triaging and resolving critical items in real time while escalating product elated bugs to engineering with clear reproductions’ steps.

• Deliver struture4d HyperCare support period (typically 2–3 weeks post go-live) to stabilise adoption and ensure client confidence in the Saas Platform.
• Operate within defined SLAs for response and resolution times, triaging incoming support tickets from client users.

• User errors: address through coaching or additional training
• Configuration issues: Adjust system settings as needed
• Product Bugs: Documents with detailed steps and escalate to engineering
• Enhancement request: Log for product roadmap consideration
• Conduct daily stand up calls with the client during HyperCare to review open tickets, prioritise resolution and communicate progress.
• Transition the client to the Customer Care Support Team t the HyperCare conclusion, ensuring a smooth handover with complete documentation of open items.

• Schedule and facilitate post mortem (or “retrospective”) session internally and client within 2–4 weeks after go live.

• Project Summary: Scope, timeline and Key Milestones
• Successes: What went well, including effective training approach, smooth go live execution and positive client feedback.
• Challenges: What didn’t go well/root causes of delays, issues or adoption hurdles
• Product Feedback: Prioritise list of product gaps or features request identified during project.
• Process Improvements: Actionable recommendation to improve implementation methodology, templates or documentation.
• Present post mortem findings to internal stakeholder, contributing to the implementation practise knowledge base and continues improvements initiative.
• Track closure of post mortem action items to ensure lesson learned translate into tangible improvements for future Saas implementation.

• SaaS Product Knowledge (e.g WMS, OMS)
• Familiar with supply chain end to end processes
• Training & Adoption
• Support & Triage
• Reporting & Documentation
• Language Proficiency: English & Thai Speaking expertise

• Client-Centric Mindset
• Adaptability & Learning Agility
• Structured & Detailed Oriented
• Strong Communication Skills
• Collaborative Team Player
• Proactive & Self Sufficient
• Resilience & Grit
• Business Acumen

About Us

AB InBev is the leading global brewer and one of the world’s top 5 consumer product companies. With over 500 beer brands, we’re number one or two in many of the world’s top beer markets, including North America, Latin America, Europe, Asia, and Africa.

About BEES

BEES, our ambition is – and always will be – to put customers at the heart of everything we do. Making their lives easier and their businesses more profitable. Through our B2B e-commerce and SaaS platform, we bring the power of digital to small and medium-sized retailers and the companies that service them, unlocking new growth opportunities for all. With offices in São Paulo and Campinas, we encourage our team to participate in major events and significant meetings throughout the year.

Learn more on how BEES keeps business buzzing at www.bees.com 

About the Role

The Technical Account Manager (TAM) serves as the primary technical contact for partners using the BEES system in expansion markets. This role ensures seamless product implementation, resolves technical issues, and collaborates with Key Account Managers (KAMs) to consolidate and address technical requirements.

Key Responsibilities

• Ensure timely and accurate deployment of BEES systems to partners.
• Provide technical assistance to Key Account Managers (KAMs) and partners, engaging internal tech teams (Product Consultants & Professional Services) when necessary.
• Troubleshoot BEES product issues, manage complaints, and maintain strong partner relationships.
• Offer product expertise and guidance, escalating complex technical inquiries to the Product Consultant team.
• Monitor the functionality of all deployed equipment, ensuring correct installation and smooth operation.
• Maintain and update partner technical roadmaps and priorities.

Qualifications & Skills

• Bachelor’s degree in a related field.
• Experience in project management and stakeholder coordination.
• Strong problem-solving skills and a client-centric approach.
• Ability to manage stakeholders across different countries (LATAM experience is a plus).
• Excellent negotiation and communication skills (Spanish proficiency is an advantage).

What We Offer:

• Performance based bonus*
• Attendance Bonus* 
• Private pension plan
• Meal Allowance
• Casual office and dress code
• Days off*
• Health, dental, and life insurance
• Medicines discounts
• WellHub partnership
• Childcare subsidies
• Discounts on Ambev products*
• Clube Ben partnership
• Scholarship*
• School materials assurance
• Language and training platforms
• Transport allowance

*Rules applied