This position is based in Bangkok, Thailand. (Relocation support is provided)

Get to Know Our Team 

The Data department oversees Agoda’s data-related platform and infrastructure capabilities, enabling the company to make better decisions and operate reliably at scale. Our goal is to empower teams across Agoda through resilient, secure, and high-performing systems that support development, deployment, and operations across a complex technology landscape. 

Within the department, the platform engineering team is responsible for building and operating critical infrastructure that powers Agoda’s private cloud environment. This includes large-scale Kubernetes platforms across multiple data centers, continuous delivery capabilities, service-to-service connectivity, observability, secrets management, and foundational security controls. We work closely with engineering, security, and infrastructure partners to ensure our platforms are secure, scalable, and easy to use. 

As Agoda continues to evolve its platform capabilities, we are also expanding our focus to Platform Identity Access Management (PIAM) — a strategic initiative that will strengthen authentication and authorization across Kubernetes, virtual machines, bare metal servers, laptops, and mobile devices. This work will play a key role in improving platform security, compliance, and operational consistency across the organization. 

The Opportunity 

As a Senior Lead Engineer, you will drive the architecture, implementation, and operational excellence of Agoda’s private cloud platform while leading strategic initiatives that improve scalability, reliability, security, and delivery velocity across the Data department. 

This role is ideal for a highly experienced and deeply hands-on platform engineering leader who thrives on solving complex distributed systems challenges at scale. You will provide technical leadership across large multi-cluster Kubernetes environments, improve deployment and observability capabilities, strengthen secrets and key management practices, and lead Agoda’s Platform Identity Access Management (PIAM) initiative from early architecture through implementation. 

This is a senior individual contributor role with significant technical ownership. While you will influence engineering standards and support other engineers, the role is strongly execution-focused and requires substantial hands-on contribution in design, coding, automation, and operational problem solving. 

You will work closely with developers, platform teams, security stakeholders, and engineering leaders to shape the future of Agoda’s infrastructure platform and enable teams to build and operate securely and efficiently. 

In This Role, You’ll Get To 

• Design, lead, and evolve Agoda’s private cloud platform architecture across multiple data centers, with a strong focus on scalability, resilience, performance, and operational excellence. 

• Lead the operation and continuous improvement of large-scale Kubernetes environments spanning multiple clusters and regions. 

• Drive architectural decisions around cluster networking, service communication, and platform reliability in high-demand distributed environments. 

• Contribute directly to the implementation of platform capabilities through hands-on coding, automation, and system design. 

• Improve continuous delivery and deployment capabilities to enable reliable, low-friction software releases from source control to production. 

• Support and enhance progressive delivery practices such as canary rollouts, deployment health monitoring, and uptime protection. 

• Lead the adoption and evolution of service mesh capabilities, including traffic management, service connectivity, and platform observability. 

• Define and improve secrets and key management practices using platforms such as HashiCorp Vault, AWS SSM, and KMS, ensuring strong security and audit readiness. 

• Drive compliance-aligned infrastructure capabilities to support internal controls, audit requirements, and future financial-grade security expectations. 

• Lead the design and execution of Agoda’s Platform Identity Access Management (PIAM) initiative, expanding identity and access controls beyond Kubernetes to cover VMs, bare metal infrastructure, laptops, mobile devices, and other platform connections. 

• Partner with security, infrastructure, and engineering stakeholders to gather requirements, define architecture, and develop a roadmap for PIAM implementation. 

• Solve complex technical challenges across platform engineering, infrastructure automation, distributed systems, security, and reliability. 

• Set a high technical bar through strong engineering judgment, code quality, system design, and operational excellence. 

• Capture, document, and share best practices to improve platform consistency, maintainability, and engineering effectiveness. 

What You’ll Need to Succeed 

• Extensive experience in platform engineering, infrastructure engineering, site reliability engineering, or DevOps roles in large-scale production environments. 

• Proven experience in senior, staff, principal, or equivalent technical leadership roles with significant system ownership and architectural responsibility. 

• Strong hands-on expertise with Kubernetes and containerized platforms, including operating multi-cluster or multi-region environments at scale. 

• Strong software engineering ability with hands-on coding experience in Golang; proficiency in Python, Bash, or Shell scripting is also highly valuable. 

• Proven ability to design, build, and operate robust platform systems through code, not only through architecture or coordination. 

• Strong experience designing, building, and operating complex distributed systems with high reliability and performance requirements. 

• Strong understanding of networking, service-to-service communication, and infrastructure architecture in large distributed environments. 

• Experience leading and improving continuous delivery / CI/CD capabilities and deployment workflows for engineering organizations. 

• Hands-on experience with service mesh technologies such as Istio, and a solid understanding of traffic management and platform observability patterns. 

• Strong experience with secret management, encryption, and platform security controls, including technologies such as HashiCorp Vault, AWS SSM, and KMS or equivalent solutions. 

• Experience working with compliance, audit, or security-sensitive infrastructure requirements. 

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POSITION SUMMARY

We are looking for a passionate and resourceful Senior Software Engineer to join the EarnIn payroll services team.

In this role, you will participate in the design, development, and implementation of frontend and backend services that support the full suite of EarnIn Payroll’s products including our integration platform and payroll SaaS product. Your work will ensure backend systems and user-facing applications are well-aligned, intuitive, and reliable for payroll customers.

Come make a difference with us and have fun doing it! This position is hybrid from our Bangkok office as part of our expanding site. EarnIn offers excellent benefits, including healthcare, internet and cell phone reimbursement, a learning and development stipend, and potential opportunities to travel to our Mountain View, CA headquarters. Our salary ranges are determined by role, level, and location.

WHAT YOU'LL DO

• Contribute to the design and development of backend components such as payroll and tax processing engines, ledger services, and pay cycle management.
• Build and maintain services and APIs using Go (Golang), C#, or other modern languages, focusing on maintainability, security, and performance.
• Partner closely with frontend engineers to design APIs and data models that enable intuitive, performant, and scalable user experiences.
• Contribute to frontend development for the payroll SaaS product, helping build and maintain user-facing features that are reliable, accessible, and easy to use.
• Design, implement, and maintain services to integrate with partner platforms and expedite the customer onboarding process for EarnIn Payroll’s new SaaS product.
• Collaborate with product managers, designers, and other engineers to deliver features that meet the needs of payroll customers.
• Assist in investigating and troubleshooting production issues, learning to apply root cause analysis and propose improvements.
• Support the development of scalable and reliable microservices for time-critical financial workflows.
• Participate in code reviews, learning and applying best practices while improving your own coding skills.
• Help ensure features are delivered with quality and within agreed timelines.

WHAT WE'RE LOOKING FOR 

• 4+ years of professional software development experience (internships or projects may count).
• Bachelor’s degree in computer science, engineering, or a related technical field, or equivalent practical experience.
• Experience building or contributing to modern frontend applications (e.g., React, Vue, TypeScript, or similar frameworks) and a strong appreciation for user experience and usability preferred.
• Experience using AI-assisted development tools (e.g., Copilot, Cursor, LLMs) is a plus.
• Proficiency in at least one modern programming language (e.g., Go, Python, C#, or similar).
• Experience working with relational databases.
• Familiarity with cloud platforms (AWS preferred).
• Exposure to infrastructure-as-code tools (e.g., Helm, Kustomize, Terraform) is a plus.
• Interest in working with Kubernetes-based environments and learning to optimize for resiliency and scalability.
• Comfort collaborating across the stack, including working closely with design and product to translate requirements into user-facing functionality.
• Strong communication skills and a collaborative mindset.
• Ability to learn quickly, adapt to new challenges, and thrive in a fast-paced environment.

#LI-Hybrid

Get to Know our Team:  

The Infrastructure Team operates all networks, servers, and storage platforms used to deliver services to Agoda’s customers. We support every product within the company, working with a wide range of systems and technology stacks. As part of our team, you will be working on a mission critical private cloud with over 800k cores, spread over hundreds of Kubernetes clusters, OpenStack virtual machines and bare metal servers. 

Each of these opportunities - coupled with an open work environment - are a great way to gain experience on a modern and dynamic platform, constantly evolving to adapt to changes in the business landscape.  

The Opportunity: 

Our Compute Platform team in Bangkok is looking for an experienced Engineering Manager to help scale and evolve our Compute Platform, with a strong focus on inventory, platform tooling, and lifecycle management across bare‑metal infrastructure, virtual machines, and Kubernetes. 

You’ll balance hands‑on technical leadership with people leadership, guiding a small, cross‑functional team while ensuring our platform delivers reliable, high‑quality data and tooling that supports informed decision‑making at scale. 

In This Role, You Will: 

• Stay hands‑on by contributing to system design and code, performing reviews, and providing expert technical guidance and mentorship to engineers at all levels, including interns and junior contractors. 

• Build, lead, and develop a cross‑functional team of software and systems engineers, supported by contractors and interns, operating with agile delivery practices. 

• Drive the research, design, and delivery of inventory and compute platform tooling that improves visibility, efficiency, reliability, and lifecycle management. 

• Own and support design reviews within the team and across the wider engineering organization, helping shape platform standards and technical direction. 

• Own the roadmap, and be accountable for delivery, reliability, and operational outcomes 

• Foster a culture of operational excellence, engineering quality, and continuous improvement. 

• Continuously learn and explore emerging technologies, proactively sharing knowledge and raising the technical bar across teams. 

What You’ll Need to Succeed: 

• 3+ years of experience as an Engineering Manager, leading, coaching, and developing engineers with a mix of seniority and experience levels. 

• Strong hands‑on coding experience in a modern programming language; Golang is preferred as it is our primary language. 

• Experience building or supporting platform tooling for large‑scale compute or infrastructure environments, with an understanding of Kubernetes, OpenStack, virtual machines, and containers. 

• Proven experience with platform stability, resilience, and observability. 

• A strong focus on testing, quality, and delivery, with experience in modern CI/CD environments. 

• A data‑driven, scientific approach to decision‑making, particularly around platform health, delivery outcomes, and performance. 

• Comfort operating with high autonomy at the team level, including setting OKRs/KPIs, prioritizing work, and taking clear ownership. 

• Experience leading Agile/Scrum teams with multiple direct reports. 

• Demonstrated experience using Generative AI tools in day‑to‑day engineering and management workflows (e.g. coding, design, documentation, analysis). 

• Self‑motivated, approachable, and adaptable, with strong communication skills; English is the working language. 

It’s Great if you Have: 

• Experience designing or building asset and inventory management systems at scale. 

• Hands‑on experience with configuration management and automation tools, preferably Ansible and/or AWX. 

• Solid understanding of networking fundamentals and protocols in large‑scale infrastructure environments. 

• Ability to communicate and collaborate effectively across teams and levels within a large organization. 

• Experience using, maintaining, or contributing to open‑source projects. 

• Experience integrating GenAI capabilities into platforms, such as MCP‑based or similar GenAI tooling. 

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